Job summary

We have an exciting opportunity for a Spiritual Care Co-ordinator to join our compassionate team. This is a part-time role working 30 hours per week, based at our Hospice in Cambridge. We are happy to discuss working patterns at interview; however, the needs of the role require the successful candidate to work on Tuesdays.

As our Spiritual Care Co-ordinator, you will co-ordinate and provide spiritual, religious and pastoral care to patients, families, carers, volunteers and colleagues across our services. You will support patients approaching the end of life, undertake spiritual assessments and contribute to holistic care planning, helping us to respond sensitively to each persons individual religious, cultural and spiritual needs.

Main duties of the job

• Working as part of the PFST to facilitate reflective discussions and provide pastoral support.
• Co-ordinating volunteers and developing links with community organisations, including local faith groups.
• Facilitating prayers, blessings, rituals, memorial services and acts of worship when requested.
• Offering spiritual support to families and carers before and after a death.
• Arranging and conducting remembrance events, such as Light Up a Life and Sunflower Memories, as well as memorial services.
• Recruiting, training, supervising and supporting spiritual care and chaplaincy volunteers.
• Planning and delivering education and awareness sessions on spirituality, spiritual assessment, cultural competence, grief, bereavement and compassionate care.

To be successful in this role, you will have a good understanding of spirituality within palliative and end-of-life care, along with experience of providing spiritual, pastoral or chaplaincy support in a healthcare, hospice, community or faith setting.

You will hold a degree-level qualification in Theology, Religious Studies, Chaplaincy, Pastoral Care, Counselling, Healthcare, Social Care or a related field, or be able to demonstrate equivalent experience.

You will also need experience of conducting significant life-event ceremonies, such as marriages, and of working within and co-ordinating multidisciplinary teams.

As the role involves travel within our hospice catchment area, you will need a valid driving licence.

About us

The Patient and Family Support Team (PFST) at Arthur Rank Hospice Charity provides practical and emotional support to patients and their families. This includes psychological and social support, spiritual care, counselling, and support both before and after bereavement.

There may occasionally be a need to work outside normal hours to support events. This will always be agreed in advance, and our time off in lieu (TOIL) system ensures that any additional hours are recognised.

Please note that this post is subject to an Enhanced DBS check with Barred list checks included.

Please note that the salary quoted is based on full time hours and will be pro-ratad for part time posts. As a Charity with limited funds, it is usual practice for new starters to commence on the minimum of the salary band for the role. Exceptionally, and only for candidates demonstrating significant strengths relevant to the role, we may be able to negotiate on this.

We offer a range of benefits to our staff, including the option to retain membership to the NHS Pension scheme (subject to conditions.) Other benefits include:

• Generous annual leave entitlements
• Family friendly leave
• Access to lease car services
• Employee Assistance programmes
• Long Service Awards
• Discounts at our onsite bistro
• Access to free parking
• Ongoing training and development

Job description

Job responsibilities

Please refer to the attached job description for a full list of duties and responsibilities. Please contact us if you would like further information.

Person Specification

Qualifications

Essential

• Degree-level qualification in Theology, Religious Studies, Chaplaincy, Pastoral Care, Counselling, Healthcare, Social Care, or a related field, or equivalent experience.

Desirable

• NA

Experience

Essential

• Experience of providing spiritual, pastoral, or chaplaincy support in healthcare, hospice, community, or faith settings.

Desirable

• NA

Other

Essential

• Valid Driving License

Desirable

• NA

Job summary

We are looking for a Band 5 physical health nurse to work within our district nursing teams to cover our 8am-8pm 7 days a week model. The service is undergoing significant developments as part of our plan to deliver integrated community care for patients on a neighbourhood footprint across Knowsley.

Working to the Mersey Care values, you will have excellent empathy, communication skills and a person centred approach. You will be keen to continue learning and develop the competencies needed to give evidence based care to your patients in their own home. Clinical decision making skills and a problem solving approach is an essential component of this role. You will be a good team player who can also work autonomously on your own, escalating and reporting back appropriately.

The service operates 24 hours per day, 365 days per year to cover our 8am-8pm 7 days a week model.

You will also have the opportunity to be mentored and full support will be given to develop and enhance your skills.

Main duties of the job

The post holder is responsible for the delivery of clinical care to a defined population. Supported by senior practitioners, they will deliver care within the boundaries of their role. They will work effectively and collaboratively within the team to meet the needs of patients, support the delivery of policy and procedures and provide clinical leadership. Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.

All applicants will be required to hold a full driving license for the role

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job description

Job responsibilities

Assess, plan, develop, implement and evaluate programmes to promote and prevent adverse effects on health and well-being.

Implement and evaluate individual treatment plans for patients.

Identify, and manage as appropriate treatment plans for patients at risk.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations.

Provide information and advice on prescribed or over the counter medication.

Recognise, assess and refer patients presenting with mental health needs.

Promote and deliver evidenced based care.

Assist senior practitioners as required.

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural backgrounds and preferred ways of communicating.

Act as an advocate when representing patients and colleagues viewpoints to others.

Recognise and work within own competence and professional code of conduct as regulated by the relevant professional body.

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to national and local guidelines, working in partnership with other clinical teams/departments.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Participate in the maintenance of quality governance systems and processes across the organisation and its activities.

Utilise the audit cycle as a means of evaluating quality implementing improvements where required.

Evaluate the patients response to health care provision and the effectiveness of care.

Support and participate in shared learning across the wider organisation.

Utilising a structured framework (e.g. root cause analysis) participate in the management, review and identify learning from patient complaints, clinical incidents and near miss events.

Participate in the performance monitoring review of the team, providing feedback as appropriate.

Act as a positive role model takes responsibility for own development, learning and performance including participating in clinical supervision.

Actively promote the workplace as a learning environment encouraging everyone to reach their potential, learn from each other and from external good practice.

Understand own responsibilities and accountability in the delivery of care to patients, ensuring that the needs of the patient are the priority.

Participate in planning and implementing changes within the area of care and responsibility.

Work with other professionals to ensure sufficient staff of appropriate ability, quality and skill mix is available to meet the needs of patients.

Contribute and participate in the development of local guidelines, protocols and standards

Critically evaluate and review innovations and developments that are relevant to own practice

Keep up to date with new developments locally and nationally identifying those that will enhance the teams work

Undertake mandatory and statutory training.

Act as a mentor to students assessing competency against set standards as requested if appropriately qualified.

Accept and delegate tasks appropriately.

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

Person Specification

Qualifications

Essential

• Registered General Nurse

Desirable

• Mentor/teaching qualification

Knowledge

Essential

• Understanding of community nursing and service delivery out of hours.

Skills

Essential

• Awareness of Clinical Governance, patient group directions and associated policies
• Understanding of audit process
• Excellent communication, organisational and interpersonal skills
• Conflict Resolution
• IT Literate
• Work as a member of a team
• Ability to travel to work across boundaries

Desirable

• Understanding of local and national quality initiatives

Experience

Essential

• Evidence of clinical experience in relevant field.

Desirable

• Clinical supervision experience

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

Phlebotomist

Band 3: £25,760 - £27,476

37.5 hours per week

Permanent

Location: Locala-wide, working across North and South localities

Are you a skilled and compassionate Phlebotomist who is committed to providing safe, high-quality care? Locala is inviting applications for a full-time Phlebotomist to support patients and services across our North and South localities.

Working across Locala services, you will provide a responsive and professional phlebotomy service in a range of community settings.

This is a 37.5-hour post providing cover across Localas North and South localities. You will need to travel between community bases and clinical settings according to service requirements, so the ability to travel independently across the Locala footprint is essential.

Main duties of the job

Your role will include:

• Collecting blood samples safely and efficiently in accordance with policies, procedures and infection prevention standards
• Confirming patient identity, gaining consent and providing clear information and reassurance
• Accurately labelling, documenting and preparing samples.
• Undertaking ECG recordings; training will be provided
• Working collaboratively with clinical and administrative colleagues to deliver a reliable, patient-centred service

Were looking for someone who is:

• Competent and confident in venepuncture, with relevant training or experience
• Organised, reliable and able to work independently across different locations
• A clear and compassionate communicator who maintains patient dignity and confidentiality

Join Locala and help us deliver an accessible, dependable and patient-centred phlebotomy service across our communities.

This role is not applicable for sponsorship and candidates must be able to demonstrate their right to work in the UK.

To find out more about Locala see our Thrive Strategy

For more information please refer to Job Description and Person SpecificationTo discuss the role further please contact CNN Lead, Sarah Taylor on[email protected] and Lisa Holdsworth on[email protected].

Please note this position may be subject to DBS check.

Closing date 22/10/2026

We reserve the right to close the vacancy earlier than the stated date should we receive sufficient applications.

About us

Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve.

We are an organisation that celebrates and values the individuality of our colleagues lived experiences and can adapt accordingly, recognising the value inclusivity brings when delivering equitable, high quality healthcare to our local communities. Where everyone feels valued, has the ability to develop, has flexible working opportunities, with a sense of belonging, supported by our Inclusivity Groups.

Locala is a Disability Confident employer and as such any disabled applicants who meets all the essential criteria are guaranteed to be invited to the assessment process.

Just a few of the benefits you can enjoy:-

• Flexible working - We are committed to supporting our colleagues to have a good work-life balance and welcome conversations about flexible working wherever possible.
• Generous pension We offer a generous, defined contribution, pension scheme with matched contribution + 2% up to a maximum of 8%
• Refer a Friend Scheme -If you know a friend or family member who works at Locala on a substantive contract, you may be able to take advantage of our Refer a Friend Scheme. You both could receive a reward of £500 each, after you have successfully started your role with us.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

2026-2030

Job locations

Mill Hill Health Centre, 86 Dalton Green Lane, Huddersfield

Huddersfield

HD5 9TS

United Kingdom

Job description

Job responsibilities

For more details about the duties and responsibilities for this role, please refer to the attached job description.

Job description Job responsibilities For more details about the duties and responsibilities for this role, please refer to the attached job description.

Person Specification

Qualifications

Essential

• Please refer to the attached person specification document.

Desirable

• Please refer to the attached person specification document.

Experience

Essential

• Please refer to the attached person specification document.

Desirable

• Please refer to the attached person specification document.

Person Specification Qualifications Essential Please refer to the attached person specification document. Desirable Please refer to the attached person specification document. Experience Essential Please refer to the attached person specification document. Desirable Please refer to the attached person specification document.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Locala Health and Wellbeing

Address

Mill Hill Health Centre, 86 Dalton Green Lane, Huddersfield

Huddersfield

HD5 9TS

United Kingdom

Employer's website

https://www.locala.org.uk/ (Opens in a new tab)

Employer details

Employer name

Locala Health and Wellbeing

Address

Mill Hill Health Centre, 86 Dalton Green Lane, Huddersfield

Huddersfield

HD5 9TS

United Kingdom

Employer's website

https://www.locala.org.uk/ (Opens in a new tab)

Job summary

Working 27 hours per week, the Marsh Neighbourhood Care Coordinator will travel across Martello, Church Lane and Orchard House Surgeries, care homes, community venues, patients' homes and partner organisations as required to support the delivery of the Single Neighbourhood Service (SNH) Direct Enhanced Service (DES), Integrated Neighbourhood Working and other proactive care initiatives across The Marsh Primary Care Neighbourhood.

Interviews will be held on 15th October

Main duties of the job

The post holder will coordinate the proactive identification, assessment, review and ongoing care planning of patients within the Complex Care Patient Cohort (CCPC), including patients who are housebound, living in care homes, recently discharged from hospital and those with complex health and social care needs.

Working collaboratively with PCN practices, neighbourhood teams, community services, acute providers, social care, voluntary sector organisations and the wider multidisciplinary workforce, the post holder will act as a central point of coordination for patient pathways. They will ensure that patients progress through the agreed SNH pathway and that assessments, interventions, referrals, MDT discussions and personalised care plans are appropriately coordinated, documented and reviewed.

The role supports proactive, person-centred and holistic care, helping individuals maintain independence, improve wellbeing and access the right support at the right time.

About us

Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

• NHS Pension
• Learning and Development opportunities
• Progression opportunities
• Competitive annual leave entitlement
• Incremental pay progression
• Flexible working
• Approved blue light card provider
• Salary Sacrifice Schemes
• Car Lease Scheme
• Employee Assistance Programme

Job description

Job responsibilities

Complex Care Cohort Coordination

• Coordinate the proactive review programme for patients identified within the SNH Complex Care Cohort.
• Maintain oversight of patients progressing through the SNH assessment and review pathway.
• Monitor cohort identification, review completion and outstanding actions.
• Maintain the SNH dashboard, patient registers and tracking systems.
• Ensure patient lists remain accurate and up to date.
• Organise clinics, appointments, home visits and review activity.
• Produce activity reports and performance updates for practices and governance meetings.

Comprehensive Assessment Coordination

The post holder will coordinate and support the collection and collation of information obtained through the SNH assessment process.

This includes coordinating information relating to:

Clinical Assessment

• Clinical reviews and outstanding clinical actions.
• Liaison with GPs, Advanced Nurse Practitioners and other clinicians.

Functional Assessment

• Mobility and balance.
• Falls history and risk.
• Activities of daily living.
• Functional independence.
• Home safety.
• Sensory impairment.

Cognitive and Psychological Assessment

• Cognitive decline.
• Dementia concerns.
• Delirium.
• Mood and emotional wellbeing.
• Ability to self-manage health conditions.

Social and Environmental Assessment

• Housing and environmental concerns.
• Social isolation and loneliness.
• Community networks and support.
• Financial concerns.
• Informal and formal care arrangements.
• Carer wellbeing and resilience.

Care Planning and Care Coordination

• Coordinate development of personalised care and support plans.
• Support creation of unified patient problem lists and patient-led goals.
• Ensure patient priorities, wishes and preferences are documented.
• Monitor and follow up agreed actions and interventions.
• Support Advance Care Planning, including ReSPECT processes, referring to clinicians where clinical decisions are required.
• Ensure care plans are reviewed and updated when circumstances change.

Discharge Support

• Attend discharge planning meetings as required.,
• Support identification of patients requiring SNH or HUMANS review following discharge from hospital.,
• Coordinate follow-up actions arising from discharge pathways.

Clinical and Medication Review Coordination

• Coordinate appointments related to clinical reviews.
• Liaise with pharmacists regarding Structured Medication Reviews.
• Monitor actions arising from medication reviews.
• Coordinate communication between patients, carers and clinicians.
• Escalate concerns regarding medication adherence, adverse effects or high-risk prescribing.

Patient Navigation and Engagement

• Act as a point of contact for patients, carers and professionals.
• Process referrals, correspondence and patient enquiries.
• Signpost patients to appropriate services and community resources.
• Promote self-management and wellbeing.
• Support patient education initiatives and engagement events.
• Ensure communication is accessible and person-centred.

Information Systems and Administration

The post holder will:

• Maintain accurate and timely patient records.,
• Record activity within EMIS and other approved systems.
• Maintain patient spreadsheets, registers and tracking tools.
• Support coding, reporting and data quality activities.
• Ensure information governance standards are maintained.
• Coordinate synchronisation of care plans to the Kent and Medway Care Record within agreed timescales.
• Support the development and maintenance o relevant Standard Operating Procedures.

Quality Improvement and Service Development

• Participate in service development and improvement initiatives.
• Participate in service development and improvement initiatives.
• Support audits, evaluations and quality improvement activities.
• Collect and review patient and staff feedback.
• Identify barriers to service delivery and escalate concerns appropriately.
• Contribute to the ongoing development of neighbourhood-based care pathways

Person Specification

Experience

Essential

• Good interpersonal and communication skills
• Good organisational skills
• Good team working skills.
• Effective time management skills
• Ability to work independently following verbal or written instructions.
• Adaptable to change.
• Computer literate

Qualifications

Essential

• Good General Education.
• Functional skills in English and Maths

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Health Navigator - 18 month contract to join our primary care team with a focus on Early Days in Custody, at HMP Winchester, a category B Prison located in central Winchester.

HMP Winchester is a Category B Local remand prison located in Central Winchester accommodating approximately 670 male prisoners.

There is onsite parking for all staff and it is a short walk from Winchester train station.

You will add significant value to the experience of the prisoner, prison staff and to reducing the risk of self-harm and suicide alongside wider impacts on families. This role will provide reassurance, guidance and signposting to health and social care services that will contribute to minimising distress and risk.

Hours

37.5 hours a week working Monday-Friday, 9am-5pm. No weekends.

Salary

This position is full time, youll receive an annual salary of £33,000 per annum - depending on experience.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Main duties of the job

As a Health Navigator your responsibilities will vary. You will:

• Bridge HMPPS and healthcare providers to enable improvements in joint care.
• Improve identification of risk factors during early days in custody
• Offer a visible presence in the First Night Centre / Induction Wing
• Address vulnerabilities associated with early days in custody inclusive of reducing self-harm
• Create greater awareness of healthcare and social care options and the range of services available
• Support access to those services i.e., use of PODS, application process especially for people from diverse backgrounds or with specific needs
• Improve partnership working between services particularly social care, Safer Custody teams
• Improve engagement rates into healthcare and reduce did not attend appointments
• Assist with improving patient choice regarding healthcare interventions.
• Further support social prescribing and promote and manage Health Champions.
• Set up and run specific patient forums particularly relating to post ACCT
• Input into complex case meetings

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesnt stop there we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as they would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Qualifications:

• Qualified RGN and experience in primary care
• Experience of setting up and implementing internal processes & procedures
• Ability to deal with confidential and sensitive issues when liaising with team members / other professionals
• Ability to demonstrate an understanding of change management & new ways of working
• Ability to manage complex & challenging behaviour
• Pro-active, engaging, confident in running forums, sharing information & knowledge

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Health Navigator - 18 month contract to join our primary care team with a focus on Early Days in Custody, at HMP Winchester, a category B Prison located in central Winchester.

HMP Winchester is a Category B Local remand prison located in Central Winchester accommodating approximately 670 male prisoners.

There is onsite parking for all staff and it is a short walk from Winchester train station.

You will add significant value to the experience of the prisoner, prison staff and to reducing the risk of self-harm and suicide alongside wider impacts on families. This role will provide reassurance, guidance and signposting to health and social care services that will contribute to minimising distress and risk.

Hours

37.5 hours a week working Monday-Friday, 9am-5pm. No weekends.

Salary

This position is full time, youll receive an annual salary of £33,000 per annum - depending on experience.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Person Specification

Qualifications

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Experience

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Additional Criteria

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

We are excited to offer an opportunity for a compassionate Health Care Assistant to join our expanding Community Investigation Hub, based at Burnham-on-Sea War Memorial Hospital. This service is part of North Sedgemoor Primary Care Network (PCN), which brings together five GP practices to deliver joined-up care to our local population.

This is an ideal time to join us. The service is growing, and we are introducing new clinical pathways to support patients closer to home. If you are looking for a role where you can make a real impact, develop your clinical skills, and work as part of a close-knit clinical team, we would love to hear from you.

Main duties of the job

You will support a range of investigations and monitoring services within a structured clinical team. This includes taking bloods, performing ECGs, spirometry, routine observations and vaccinations.

Most clinics run from our dedicated hub at Burnham-on-Sea War Memorial Hospital, with some travel to member GP surgeries and occasional home visits. You will work to defined protocols, supported by senior clinicians, and play an essential part in delivering high-quality care to patients across the network.

About us

North Sedgemoor Primary Care Network (PCN) is a collaboration of five GP surgeries working together to improve care for our local communities. We serve a mixed urban and rural population and are committed to delivering proactive, innovative and accessible care.

The Community Investigation Hub is one of our flagship services. It is a growing, dynamic and welcoming team focused on diagnostics, prevention and early intervention. You will be part of a supportive environment with regular team contact, strong clinical leadership and opportunities to grow your role as the service continues to evolve.

Job description

Job responsibilities

This role is based within the Community Investigation Hub (CIH), a service delivered by North Sedgemoor Primary Care Network (PCN). The post holder will support the safe and effective delivery of a range of diagnostic and preventative care services to our local population.

Working under defined protocols and within your level of competence, you will assist the clinical team in providing high-quality investigations and monitoring, with a primary focus on blood tests but including a broader range of diagnostic tasks.

Key Responsibilities

• Carry out phlebotomy procedures in line with local policy and professional training

• Support delivery of ECGs, spirometry and other observations, ensuring accurate documentation

• Administer vaccinations as required within competence and training

• Maintain clean and safe clinical environments, adhering to infection control policies

• Record activity appropriately in clinical systems and ensure data is entered accurately and promptly

• Communicate effectively with patients, carers and colleagues

• Work independently under guidance, planning and prioritising your daily workload

• Participate in ongoing training and maintain professional competencies relevant to CIH services

• Attend relevant PCN meetings and contribute to the development of the service

• Be willing to travel across CIH sites and member GP surgeries as required

Additional Responsibilities

• Support the CIH Lead Nurse and Project Manager in monitoring service delivery and quality

• Participate in audits and quality improvement activity

• Maintain patient confidentiality at all times, in accordance with PCN policies

• Report safeguarding, health and safety or infection control concerns appropriately

• Be adaptable to changes in the service model and take part in service development activities

Person Specification

Qualifications

Desirable

• NVQ Level 2 (or equivalent) in Health and Social Care

Experience

Essential

• Previous experience working as a Health Care Assistant
• Proven phlebotomy skills and recent practice
• Ability to follow protocols and work to clinical standards
• Clear communication skills and ability to work well within a team
• Good organisational skills and ability to prioritise tasks
• IT literate, with a basic understanding of clinical systems
• Understanding of confidentiality, safeguarding and infection control
• Commitment to providing high-quality, person-centred care
• Willingness to work across multiple sites

Desirable

• Experience working in primary care or community health settings
• Training or experience with ECGs, spirometry or vaccinations
• Familiarity with EMIS Web
• GCSE (or equivalent) in English and Maths

Job summary

We are the Royal National Institute of Blind People (RNIB) and were here for everyone affected by sight loss. Working for us means working for one of the UKs biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.

RNIB is pleased to announce this exciting opportunity to join our Eye Care Support Service in Dorset. This is a rewarding role providing the right individual the opportunity to make a difference every day working with people affected by sight loss.

You will provide critical emotional support, information and guidance face to face within a hospital setting, remotely via digital platforms and in community locations, as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

Admin tasks are a large part of this role, you will create and input accurate patient records into a variety of databases and use Microsoft 365 each day.

Main duties of the job

You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.

You will have the ability to work in different hospital locations as required.

You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems. Impeccable record keeping skills are also key to this role.

As an RNIB ECLO, you will also complete the RNIB & City University Eye Clinic Support Studies qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIBs priority of no diagnosis without support.

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 27 days of holiday per year plus bank holidays which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11 percent and a rewards platform with employee discounts across over 800 retailers.

About us

HOW TO APPLY:

To be considered, candidates are required to submit their CV and a Supporting Statement which responds to the following:

Question 1- What interests you about being an ECLO and what skills and qualities do you feel you would bring to the role?

Question 2 -Using examples, tell us about your experience in delivering advice or information services.

Question 3 -Using examples, demonstrate how you have worked with people using person-centred care approach.

Question 4 -Using examples, tell us how you have worked with colleagues across health, social care or community services demonstrating your understanding of each professionals role.

Question 5 - Using examples and highlighting your communication styles and skills, tells us about your experience of influencing or motivating other professionals, resulting in positive outcomes for customers.

Question 6 - Using examples please demonstrate your IT Literacy, knowledge of Microsoft Office 365 and your understanding of the importance of Information Governance in handling customer records.

Job description

Job responsibilities

Please see the attached formatted job description and person specification for the tasks of the role.

Person Specification

Qualifications

Essential

• Please see the attached formatted job description and person specification for the tasks of the role.

Job summary

An exciting opportunity has arisen within our Ophthalmology Service at North West Anglia NHS Foundation Trust, for a motivated, passionate and meticulous individual to join our friendly cross-site administration team. You will support and assist the Glaucoma diagnostic service to ensure safe practice is maintained.

The role requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being an active team member. You should have good knowledge of Microsoft office applications and exceptional IT skills. Experience working within a clerical or administrative role within the NHS would be preferable. You will perform your duties to a consistent high standard and be able to prioritise our workload effectively. If you are self-motivated and keen to join our team then we would encourage you to apply

Main duties of the job

Provide a comprehensive and quality administration service to the designated department of ophthalmology. The main focus of the role is to provide clinic and patient management for allocated clinics as appropriate. The role should provide support to management and multidisciplinary teams, including Consultants in managing this cohort of patients and clinics.

Ensuring clinics are booked appropriately and are managed to a high standard

Establishing, maintaining and monitoring excellent office and information systems directly related to this area and within the hospital

Ensuring quality and customer care standards are met where relevant

Contribution to positive patient experiences

To run regular reports between IT systems and databases for timely identification of any potential gaps where screening could be missed and to take appropriate action to prevent it.

To manage the Failsafe database to ensure that data is of good quality and to provide reports as required.

Work together with the team to ensure that continuous cover for Failsafe is provided on both Trust sites

About us

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Job description

Job responsibilities

Provide failsafe support for allocated clinics. Ensuring clinic numbers are maintained at a level that is safe for both patients and staff, including cancelling and rebooking patients where necessary respecting and auditing the impact of delays on individuals.

Ensuring patient pathways run smoothly within the specified area and sharing and escalating concerns to ensure that patients are not delayed beyond their clinically determined safe time (latest clinically appropriate date or LCAD) either through delays in providing appointments or cancellations or are lost to follow up.

To act as a point of contact for all patients under this pathway and provide excellent customer service at all times.

Act as a point of escalation to senior and direct line management if any concerns arise regarding clinic capacity or patients.

Provide updates and reports for patients within this area where necessary for both internal and external stakeholders.

Deal with queries from GPs, Doctors, wards, and other departments over the phone and in person in a calm and polite manner and in accordance with the clinical division and Trust policy.

Provide basic information to patients / visitors / carers, such as providing directions to other areas of the hospital / daily waiting times.

Provide a method of direct contact regarding information regarding waiting times and possible delays to patients / carers who are receiving care or awaiting appointments within the unit.

Provide empathetic verbal support for patients / carers via face-to-face contact and over the phone.

Handle sensitive issues with tact and diplomacy.

Personal Responsibilities:

• Ability to plan own workload.
• Ensure compliance with all relevant Trust Policies and Procedures
• Participate in the Trust Appraisal process

Person Specification

Educations and Qualifications

Essential

• Educated to GCSE level A-C standard incl. Maths and English or equivalent experience

Desirable

• NVQ Level 2 in Business Administration or Customer Service or equivalent experience or willing to undertake NVQ level 2

Experience

Essential

• Experience of meeting regular targets and deadlines
• Experience of customer service in a healthcare environment e.g. reception, call centre, administration

Desirable

• Experience of working in a health care environment
• Experience of using hospital systems including PAS, e-track, ICE
• Experience of hospital outpatient administration processes

Key Skills

Essential

• Good verbal and written communication skills
• Able to liaise with Patients, Carers, Visitors, Trust staff at all levels and various external organisations including GP Practices and Prison Services
• Able to demonstrate initiative, innovate, be proactive and work unsupervised
• Ability to work on own initiative and prioritise work.
• Ability to operate effectively as part of a team

Desirable

• Ability to use IT patient tracking and administration systems

Knowledge

Essential

• Knowledge and understanding of Data Protection, Patient Confidentiality and Information Governance
• Knowledge of Microsoft Office products including excel, word and outlook

Desirable

• NHS Administration Services & Processes
• Understanding or awareness of national and local OP targets including 18 week RTT and Cancer targets.
• Knowledge of Hospital PAS Outpatient Clinic make-up.

Job summary

Do you have excellent interpersonal skills? Are you good at building supportive professional relationships? Are you currently working in a healthcare support role or equivalent? If so, this role will be suited to you!

The Welsh Government has set an ambitious target to achieve a smoke free Wales by 2030. To achieve this we need to tackle the unfair toll that smoking makes on some of the most disadvantaged and vulnerable people in our society. We are looking for people who want to provide support to smokers who want to quit.

An exciting opportunity has arisen for a full time (37.5 hours per week) call handlerto join the National Help Me Quit Contact Centre and Telephone Support Service. The posts are offered on a permanent basis.

Main duties of the job

Help Me Quit is looking to appoint a motivated individual that is dedicated to delivering an excellent client-centred service in which you can play a key role in helping smokers and vapers across Wales make one of the most important changes for their health.

The Hub is responsible for booking smokers and vapers into various Help Me Quit Stop Smoking Services across Wales, and is the central point of contact for all incoming queries.

The successful candidate will have excellent interpersonal skills; a professional and calm telephone manner; be non-judgmental, and will have the ability to work well both within a team and on their own initiative.

The Hub operates over a 6 day working week (Monday - Saturday), with working hours being 9am-8pm Monday and Wednesday, 9am-6pm Tuesday and Thursday and 9am-5pm Friday to Saturday, so you would work on a rota basis with other members of team. Shifts you will be required to work are one 12pm-8pm shift on either Monday or Wednesday which will be home working, one 10am-6pm shift on either Tuesday or Thursday from CQ2 and 9am-5pm shifts on other days from CQ2. You will receive an OFF day during the week when you are scheduled to work a Saturday shift.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

To find out more about working for us and the benefits we offer please visithttps://phw.nhs.wales/careers/

For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Our Health and Well-Being Directorate and our World Health Organization Collaborating Centre for Investment in Health and Well-being (WHOCC) Directorates will soon be working as one. This means there will be changes to our team structures and we are advising candidates that some roles may be subject to change in the coming 12 months. Changes for staff could include a change in line manager or variations to job descriptions. If changes are required, these will be discussed fully with those affected, in accordance with our Organisational Change Policy.

Person Specification

Qualifications

Essential

• Word processing to RSA III/NVQ Level 3 or equivalent level of experience
• Good standard of education together with a high level of numeracy, written and spoken English

Desirable

• ECDL

Experience

Essential

• Demonstrable experience in an administrative role
• Experience of communicating with all levels of professional staff and the public
• Experience of dealing with confidential, sensitive data, appropriate maintenance and storage of records
• Experience of transcribing and minute taking
• Working experience of Microsoft Office Suite

Desirable

• Working in an NHS environment

Skills

Essential

• Ability to work on own initiative and manage own workload
• Able to manage diaries
• Advanced keyboard skills
• Good written and verbal communication skills
• Good organisational skills
• Ability to work within a team and to take direction from senior team members

Desirable

• Ability to speak Welsh or willingness to learn

Knowledge

Essential

• Good knowledge of MS Office Suite
• Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
• Thorough understanding of office procedures
• Working knowledge of filing/data systems including record management

Desirable

• Knowledge of Public Health Wales

Personal Attributes

Essential

• Ability to work to deadlines and under pressure
• Able to work within a team
• Ability to work on own initiative
• Good time management
• Respect confidentiality
• Keen to learn and develop skills

Desirable

• Continued Personal Development

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Ambulance Service, is the patient breathing?

Do you want to make a difference to our patientsas part of a supportive and motivated team?

Would you like NHS Benefits, including generous annual leave entitlement and NHS Pension?

Would you like to develop your career within the Emergency Operations Centre (EOC)?

If you answered yes to these questions, then start your career with the South Western Ambulance Service EOC, where the patient journey begins.

When you ring 999 your call goes through to one of our two Control Rooms based in Exeter and Bristol. Our trained Call Handlers are the first point of contact to the ambulance service for people experiencing a medical emergency. Not every call you deal with will be a matter of life or death but the way you listen, interpret and deal with the calls will make a vital difference to the patients we serve every day. When you receive a call, you are responsible for recording accurate information, sometimes under difficult circumstances and offering advice or reassurance to the caller/patient. You will enter details onto a computer system about the patient and their condition which establishes the seriousness of the illness or injury, ensuring that the patient receives the right care at the right time.

Main duties of the job

Please refer to the attached 'Full EMD advert' document for full details of this vacancy.

Part-time hours will be considered through a flexible working application which will be reviewed on a case by case basis. For further information, please visit Balancing Patient Care and Employee Well-being (swasft-joinus.co.uk)

Please note that this role is 24/7 365 days a year (including bank holidays, weekends, days, nights etc.) and we work shifts to achieve this.

Shortlisted candidates will be invited to attend an assessment centre.

For a further insight to this role, please view the following video https://vimeo.com/742269034/8e60f54da6

Please note, we are recruiting to a holding pool for our next course intakes.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK

Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Right to work / Certificate of Sponsorship

This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.

For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa

Person Specification

Qualifications

Essential

• Basic computer literacywith experience of inputting data accurately and quickly using a Keyboard

Previous Experience

Essential

• Previous experience of dealing with members of the public in a customer service environment

Job summary

We are looking for 1 WTE PCN Care Coordinator/HCA with excellent communication and administrative skills to work with the GPs and other clinicians within the Mawbey Group Practice - North Lambeth PCN.

You will be working with GPs and other clinicians, to assist patients in the management of their care.

This role will be based on the needs of the practice and support the work of the PCN at practice level. These may vary from time to time depending on contractual needs.

In particular, the focus on performing annual reviews

• NHS Health Checks
• Diabetes reviews
• Chronic Pain Physical reviews

In addition, maintaining recall systems in conjunction with the clinical lead and Practice manager.

This is not an exclusive list, and the role will develop over time and the needs of the practice and there is an understanding of the need for flexibility and willingness to adapt to the practice requirements including supporting the administration team as required.

You will be none judgmental, empathetic as the first point of contact for patients, clinicians and community carers. Identifying personalised care plans, engaging them in training and employment to improve their wellbeing.

Having excellent time management skills will be important to manage your workloads and deliver role objectives within the timescales

*Previous applicants need not apply*

Main duties of the job

North Lambeth Primary Care Network are excited to advertise a new role in our network

As a Care coordinator you will play a crucial role in supporting patients in preparing for or in following-up clinical conversations they have with primary care professionals.

You will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed.

As a HCA you will also be expected to provide first line basic care (within the parameter of their recognised qualifications and training) to support the nursing team in the management of patients clinical conditions.

This will include

• Offering a regular Phlebotomy service
• Assisting both the nursing team and administration team
• Triage duties if appropriate
• Basic care
• Blood pressure
• Weight
• Height
• Dressings

You will focus delivery of the comprehensive model to reflect local priorities, health inequalities or population health management risk stratification.

About us

North Lambeth PCN:

North Lambeth Primary Care Network consists of 6 practices (Hurley and Riverside Practices, Lambeth Walk Group Practice, Mawbey Group Practice, South Lambeth Road Group Practice, Waterloo Health Centre and the Vauxhall Surgery) working together to provide excellent patient care to a population of over 69,000 patients. As a Network we are striving to be at the forefront of PCN development and are involved in several exciting pilot projects.

We are committed to promoting equality, diversity, and inclusion and welcome applications from individuals with disabilities. Reasonable adjustments can be made throughout the recruitment process, and support and guidance are available at every stage.

We are proud to be an equal opportunities employer and are dedicated to creating an inclusive workplace where everyone can thrive.

All applications for this post need to make an online application.

Please note that our vacancies may close before the advertised closing date if sufficient suitable applicants are received.

All shortlisted applicants will be contacted via email. If you have not been contacted within 4 weeks of the closing date you should assume that you have not been shortlisted.

Please ensure that you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified.

Job description

Job responsibilities

1x PCN Care Coordinator/HCA wanted at North Lambeth Primary Care Network

Role Title

PCN Care Coordinator/HCA

Grade/Salary

Salary: £29,250

Hours

37.5 hours per week.

Duration

Permanent

Reporting to

PCN Network Manager

Location

Mawbey Group Practice - North Lambeth Primary Care Network

Key responsibilities

Scope and Authority

Scope of role and levels of authority are as defined within this job description. The postholder will be expected to undertake clinical tasks and duties that have been delegated to them and follow clear protocols.

Key result areas

• Communication
• Communicate effectively with other team members. Attend PCN clinical Co-ordinator meetings
• Communicate effectively with patients and carers, being transparent about the limits of their competence, checking that patients concerns are addressed, and recognising their needs for alternative methods of communication.
• Assist in raising awareness of health and well-being, and how it can be promoted.
• Maintain the nursing notice board in the waiting room and promote good health with educational material liaising with patient services staff as required.
• Respond to requests from patients and clinical staff for health information leaflets within their area of competency.
• Use problem resolution skills to defuse difficult situations so that the patient feels heard and that their concerns are acted on and complaints are resolved.
• Communicate immediately with senior clinical colleagues when unsure of own competency or how to address patients needs.

Information Management

• Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate.
• Maintain confidentiality of information relating to patients, relatives, staff and the practice
• Take the necessary precautions when transmitting information.
• Use standardised codes and templates to record clinical activity for monitoring and audit.

Service development and quality

• Ensure own actions are consistent with clinical governance systems and to practise in accordance with agreed standards of care.
• Understand the clinical governance aspects of the role and alert senior staff of any clinical risk.
• Contribute to the preparation of local guidelines, protocols and standards
• Enable patients to access appropriate professionals in the team.
• Working with members of the nursing team operate the clinical stock control
• Be aware of current approaches, including research, to the management of patient care within general practice
• Alert team leader and Practice managers to areas of practice that could change to enhance the effectiveness and efficiency of the practice and actively contributing to the development of an improvement culture.

Professional development

• Take responsibility for own development and learning, including participating in supervision and recording own personal development.
• To participate in annual appraisal process both at practice level and PCN level
• Work with management on any new training requirements.
• Understand the roles and responsibilities of other members of the practice.
• Understand the legal issues pertinent to the role
• Assist where appropriate in current clinical audit.
• Maintain skills to administer first aid and resuscitation
• Have a working knowledge of local Vulnerable Adults and child protection procedures

Health, Safety and Security

• Identify and manage risk in relation to work activities
• Adopt management of infection hazards including:

1. Hand washing
2. Universal hygiene procedures
3. Collection and handling of laboratory specimens
4. Segregation and disposal of waste materials including blood and body fluid spillages
5. Decontamination of clinical equipment
6. Reporting of sharps injuries
7. Assist patients and colleagues in adopting sound infection control measures
8. Practise safe management of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health.
9. Calibrate clinical equipment as required reporting any faults to the team leader.

General

• To undertake any reasonable duties that aid the smooth running of the practice including participating in the good housekeeping/domestic needs of the Practice.

Person Specification

Personal Qualities & Attributes

Essential

• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
• Able to work as part of a team
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders.
• Excellent negotiating skills
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues in PCN and the various Practice teams
• Demonstrates personal accountability, emotional resilience and works well under pressure

Skills and knowledge

Essential

• Knowledge of the personalised care approach
• Advanced experience of using word, excel and PowerPoint including ability to use word processing skills, emails and the internet to create simple plans and reports
• Creative problem solver and willing to search for hard-to-find information

Desirable

• Knowledge of general practice clinical systems, such as, EMIS ERS, Footfall
• Ability to read large amounts of information and extract the salient points, to analyse data and report on findings

Other

Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
• Access to own transport and ability to travel across the locality on a regular basis
• Continued commitment to improve skills and ability in new areas of work

Experience

Essential

• Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (including unpaid work)
• Experience of data collection and providing monitoring information to assess the impact of services
• Experience of partnership/collaborative working and of building relationships across a variety of organisations
• Experience of working with or in general practice
• Working in a multi-disciplinary setting where influence and negotiation is required
• Knowledge/familiarity with medical terminology

Desirable

• Experience of supporting people, their families and carers in a related role (including unpaid work)
• Experience in use of databases
• Vulnerable adults awareness
• Experience of care of the elderly

Qualifications

Essential

• ECDL or equivalent
• Diploma/ HNC level (or relevant experience)
• NVQ Level 2 Business Administration (or relevant experience)
• Demonstrable commitment to professional and personal
• development
• HCA Qualified

Job summary

Come and join our friendly and dedicated team as a phlebotomist. We are looking for someone who has completed a recognised Venepuncture course and can provide 20-30 hours a week of phlebotomy.

You should have at least 6 months experience of working in the role as a Phlebotomist or as part of another healthcare role.

If you are passionate about patient care and enjoy working in a supportive environment, this could be the perfect role for you.

You will be working as part of a supportive team delivering services from our purpose-built site in the centre of Hereford, with guidance from a dedicated team leader.

There are opportunities to work flexibly around family commitments and childcare, as we provide evening and Saturday services.

We may close this advert early if sufficient applications are received.

Main duties of the job

As a Phlebotomist within our Team, you will carry out high quality venepuncture to support patient care across our sites. Your duties will include taking blood samples in line with clinical guidelines, correctly labelling and preparing specimens, ensuring timely dispatch to laboratories, and accurately recording all procedures. You will help put patients at ease, report any concerns to clinical staff, and work closely with the wider team to maintain safe, clean, and professional clinical environments.

About us

Our main hub is a modern, purpose built practice located in the centre of Hereford, close to the train station. We also operate from three other branch sites. We are a people centred organisation, caring for approximately 49,000 patients and employing around 180 permanent staff, alongside a range of trainees.

We place great value on our team and offer a comprehensive range of employee benefits, including:

• 25 - 30 days annual leave (plus bank holidays), dependent on length of service (pro rata for parttime staff)
• Onsite Occupational Health services and support
• Cycle to Work Scheme
• Generous NHS Pension Scheme
• Specsavers eVoucher (one per year)
• Access to the Blue Light Card discount scheme

Our mission is to provide high quality, compassionate primary care to our community.

This role must not be advertised or represented by third parties without written authorisation.

Job description

Job responsibilities

The postholder will carry out venepuncture to obtain blood samples in line with clinical guidelines and internal referrals. Key duties include preparing patients and ensuring their comfort, collecting and accurately labelling specimens, storing and dispatching samples appropriately, and recording all procedures in patient records. The role also involves checking patient identity, reporting anomalies or concerns to senior staff, supporting the clinical team, and maintaining safe, clean, and compliant clinical environments.

Person Specification

Qualifications

Essential

• Recognised Venepuncture Course.
• A demonstrable commitment to professional development.

Job summary

We are looking for a dedicated and compassionate Health Care Assistant to join our friendly and supportive team. Providing an excellent opportunity to showcase your skills and develop your career within the practice.

In this role, you will play an important part in delivering high-quality patient care, supporting our clinical team, and contributing to the smooth running of the practice. You will work closely with GPs, nurses, and other healthcare professionals, providing direct patient care, assisting with clinical procedures, promoting health and wellbeing, and enhancing the overall patient experience. This role offers variety, professional development opportunities, and the chance to make a meaningful difference to the lives of our patients every day.

Main duties of the job

The following are the core responsibilities of the Healthcare Assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Undertake new patient and NHS health checks
• Support the practice nurse with health promotion programmes
• Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately
• Undertake wound care, dressings and other clinical tasks as required
• Support the practice nurse with the management of chronic disease clinics
• Carry out BMI checks as directed
• Act as a chaperone as required
• To undertake phlebotomy
• Administer flu vaccinations
• Carry out ECGs as requested
• Ensure specimens are recorded and ready for onward transportation
• Ensure the clinical area is adequately stocked and prepared for each session
• Ensure clinical waste is removed from the clinical area and sharps bins replaced in accordance with the practice IPC policy
• Deliver opportunistic health promotion where appropriate
• Carry out any other tasks as directed by the lead nurse in support of patient care

About us

Due to our now 4 practice sites this enables ease of attendance locally to our patients, a greater number of appointments offered and a wider range of services made available.

Our patients have the option of attending any of our 4 sites situated in CV1, CV2, CV5, CV6 areas of Coventry.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, youll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Job description

Job responsibilities

Working under the direct supervision of the Practice Nurses, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of specific programmes of patient care. The primary duties and responsibilities of a Health Care Assistant are:

New patient health checks

Phlebotomy

Dressings

NHS Health Checks

Weight Management

Administration of vaccinations appropriate to training and qualifications

Urinalysis

Processing and management of laboratory samples requested by GPs/Nurses

Vaccine/cold chain storage, monitoring and recording

Clearing and re-stocking consulting rooms

Ordering and maintaining an adequate stock of consumables

Preparing equipment before, during and minor operations and supporting Clinician

Helping to raise awareness of health and well-being and how it can be promoted

Chaperoning and assisting patients who are being examined by another clinician.

Maintain general tidiness and cleanliness of nurses and treatment rooms

Ordering of Health Promotion Literature

Attend and participate in any Practice meetings when required.

Any other delegated duties appropriate to the post

Required qualifications/skills are

Proven experience as a Health Care Assistant or in a similar role within a GP practice or care setting

Person Specification

Experience

Essential

• Confident working with members of the public in a supportive and professional manner
• Brings experience from a healthcare environment, understanding the importance of patient care and confidentiality

Desirable

• Have previous experience within a primary care setting
• Possess a good understanding of infection prevention and control procedures

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Phlebotomy training
• Literate and able to perform basic numerical calculations
• Fluent in spoken and written English
• Ability to accurately receive, record and relay information both verbally and written
• Computer skill including working with the EMIS Web clinical system
• Ability to work on own initiative
• Ability to organise delegated work

Desirable

• Qualified to NVQ level 3 in Health and Social Care Candidates with health care support experience will be at an advantage.
• Candidates must demonstrate a willingness to learn other skills.
• Experience of dealing with the public face to face and over the telephone Flexible with working hours, when needed.

Job summary

This vacancy is an opportunity for Health Care Assistant to join our existing workforce within the medical division. These posts will be based on Ward 19 which will be extended to 28 medical beds as we head into the winter period.

Within ward 19, we work closely as a multidisciplinary team to provide care and support to our patients who experience a diverse range of medical conditions. Our focus is to ensure the delivery of high quality of care alongside a wide range of treatments, to enable our patients to recover from their acute episodes of illness and achieve the best possible outcomes, enabling timely discharge to the appropriate placements.

Main duties of the job

Please see Job overview & attached Job description for further information about the Health Care Assistant position available with WUTH.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job description

Job responsibilities

Please see Job overview & attached Job description for further information about the Health Care Assistant position available with WUTH.

Person Specification

Qualifications, Specific Experience & Training

Essential

• Experience working in a clinical environment
• Experience working in the NHS

Desirable

• Level 2 qualification (e.g. GCSE Grade A-C, NVQ2) in Health & Social Care OR A good standard of general education to GCSE level and the agreement to undertake the relevant L2 qualification on appointment

Knowledge and Skills

Desirable

• Previous experience and training of manual handling patients using appropriate equipment
• Can demonstrate an understanding of the importance of promoting patient independence
• Able to provide support and reassurance to patients.

Personal Attributes

Essential

• Ability to work well as part of a multi-disciplinary team
• A positive attitude and ability to act on feedback
• Polite, friendly, approachable and self-motivated

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Internal Only

This vacancy is open to employees for St Mary's Hospital Isle of Wight & Portsmouth Hospital University NHS Trust

NHS Band 3 Salary: £25,760 - £27,476 per annum

Hours Per Week: Full time 37.5

Contract Type: Permanent

Location Base: St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG

Do you enjoy helping people, solving problems and making a difference?

We are looking for a compassionate and organised PALS Co-ordinator to be the first point of contact for patients, families and visitors who need advice, support or guidance.

As part of our Experience of Care Team, you will play a vital role in ensuring concerns are listened to, enquiries are resolved promptly and patients and families receive the support they need. Working closely with clinical and non-clinical colleagues, you will help improve patient experience across our services.

We are looking for someone who has excellent customer service and communication skills, the ability to handle sensitive conversations with empathy and professionalism and strong organisational and IT skills. The successful candidate will have experience working in a busy, customer-focused environment with a positive, solution-focused approach and commitment to outstanding patient care.

Main duties of the job

As a PALS Co-Ordinator, you will

• Provide advice, information and signposting to patients and carers.
• Help navigate and facilitate the resolution of patient enquiries and concerns, working collaboratively with services across the trust.
• Maintain accurate records and support patient feedback systems.
• Work collaboratively with teams across the Trust to improve patient experience.

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job description

Job responsibilities

To provide an empathetic and responsive advice service to patients and service users.

Respond to enquiries independently where able to.

To frequently communicate with patients and service users in person, on the telephone and via written communication.

To work as part of a team, communicating with the Complaints Team and ensuring a joined-up approach to improve the experience of patients and their families at the Trust.

To escalate enquiries to the Patient Experience Lead where appropriate. The post holder should be able to recognize when to refer enquiries to clinical staff (this is a non-clinical post and the post holder is therefore not permitted to give clinical information, e.g. test results)

To be aware of the difference between PALS complaints and escalate cases to colleagues when appropriate.

To assist with collecting organisation-wide patient feedback.

Have excellent keyboard skills.

Maintain timely, factual and accurate electronic and contemporaneous records of contacts with visitors to the office in order to provide a seamless service for all users.

If you are passionate about supporting people and delivering excellent service, we would love to hear from you.

For full details of this role, please refer to the attached Job Description

For more information, please contact Experience of Care Lead, Samantha Johnson on 01983 534420 or [email protected]

Person Specification

Skills and Knowledge

Essential

• Excellent interpersonal skills
• Listening skills
• Demonstrate tact and diplomacy when dealing with highly sensitive issues and maintain confidentiality
• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to deal with distressing circumstances and challenging situations

Qualifications

Essential

• NVQ 3 or equivalent
• Educated to GCSE level or equivalent experience.
• Proficient in the use of Microsoft Office programmes

Experience

Essential

• Experience of working in a busy customer service environment
• Experience of working within an NHS or Social Care environment
• Excellent verbal, telephone and written communication skills.

Job summary

Assistant Practitioner, Band 4, working for the Health Visiting Service, undertaking delegated tasks by a Registered Practitioner / SCPHN HV.

The ABUHB, Caerphilly Health Visiting Team are enthusiastic, motivated and forward thinking in delivering care to children and their families. You will be supported in your role by other professionals to become a valued member of the team.

Main duties of the job

An exciting opportunity has arisen for an Assistant Practitioner to work with the Health Visiting team in Caerphilly borough , delivering services to Children and Young People providing a preventative service as identified in the needs assessment carried out by the Registered Practitioner. The aim is to achieve equity of health and wellbeing outcomes following the Health Child Wales Programme (HCWP), The Social Services and Wellbeing Act and Childcare, Play and Early Years Workforce plan. The post holder will contribute to the overall healthcare/social care offered to individuals, families and communities, including delivering care packages for families and groups in the community.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Values

Essential

• Able to work in a multi-disciplinary/multi agency team
• A high level of interpersonal and communication skills

Desirable

• Demonstrates a committed and caring attitude

Aptitude and Abilities

Essential

• Ability to work independently and as part of a team
• Ability to engage members of the public

Desirable

• Able to demonstrate situations where effective organisational skills have been used, such as organising groups

Qualifications

Essential

• NVQ Level 3 or above in Childcare

Desirable

• Community experience

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

This is an exciting opportunity to join the Clinical Directorate as a Clinical Education Manager, leading and shaping the delivery of high-quality clinical education across a diverse and dynamic region.

We are looking for an experienced clinical education leader, or an aspiring senior leader ready for a development opportunity, who is passionate about developing people, improving education quality and supporting excellent patient care. In this pivotal role, you will provide senior leadership to multi-disciplinary education teams across Clinical Education, EOC Education and Driving Education, ensuring our people are confident, competent and supported to deliver safe, effective care.

The role combines strategic leadership with operational delivery. You will be responsible for developing and delivering regional education plans, supporting statutory and mandatory training compliance, overseeing onboarding activity, providing assurance on education quality and working closely with operational colleagues across multiple counties.

If you are clinically credible, values-led and motivated by making a tangible difference to staff development and patient care, this is an excellent opportunity to lead a specialist education service and help shape the future capability of our workforce.

Please note salary is currently indicative pending job evaluation.

Main duties of the job

The Clinical Education Manager will be responsible for the leadership, management and development of the regional clinical education service across Clinical Education, EOC Education and Driving Education.

The post holder will lead multi-disciplinary education teams across multiple counties, ensuring effective delivery of clinical education, statutory and mandatory training, onboarding activity and workforce development priorities. They will provide senior leadership to Education Team Leaders and specialist education leads, supporting staff performance, development, wellbeing and professional standards.

The role will be clinically accountable for the safety, quality and professional standards of education delivered within the region. This will include ensuring education is evidence based, aligned to Trust clinical guidance and delivered by competent and supported educators.

The role will require strong communication, negotiation and influencing skills, particularly when working with senior operational colleagues, education teams, learners and external partners to resolve competing priorities and ensure education delivery remains safe, effective and responsive to organisational need.

About us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites

Job description

Job responsibilities

For further information about this role please see the attached job description and person specification.

Person Specification

Education and Qualifications

Essential

• Relevant professional clinical qualification e.g. Paramedic, Nurse
• Relevant adult teaching qualification, e.g. PGCE, Cert Ed or equivalent
• Academic attainment at a minimum of Degree (level 6) qualification Level, with evidence of postgraduate level education
• Evidence of continuing professional development relevant to clinical education, professional practice, leadership and management

Desirable

• Management or leadership qualification
• Membership of the relevant professional body (e.g. College of Paramedics)
• Master's degree or working towards a master's level qualification in education, leadership, healthcare, workforce development or a related subject
• Specialist clinical education, simulation, assessment or practice education qualification

Previous Experience

Essential

• Significant senior experience in clinical education, workforce development or professional development within a healthcare setting
• Significant experience of leading and managing teams, including management through direct report managers or specialist leads
• Experience of managing education delivery across multiple sites, services or geographical areas
• Experience of developing, implementing and evaluating education delivery plans
• Experience of managing statutory and mandatory education compliance, onboarding or workforce capability programmes
• Experience of clinical education governance, risk management, quality assurance or investigation processes

Desirable

• Experience in an ambulance service or pre-hospital care setting
• Experience of working with universities, education providers, awarding bodies or regional education networks
• Experience of business case development, service redesign or organisational change

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job summary

An exciting opportunity has arisen for a part time Phlebotomist at Huntcliff Surgery.

This is a permanent position working 17.5 hours per week:

Monday: 8.30am - 4pm, including a 30 minute unpaid break.

Tuesday: 12.30pm - 4pm

Wednesday: 12.30pm - 4pm

Thursday: 12.30pm - 4pm

Huntcliff Surgery is a busy and friendly GP Practice serving approximately 10,000 patients in the Victorian seaside town of Saltburn by the Sea.

We are committed to providing high quality, safe and compassionate care to our patients and to creating a positive, respectful and supportive working environment for our staff.

We are looking for a reliable and caring individual who shares our values, works well as part of a team and takes pride in providing an excellent service to patients.

Main duties of the job

Working as part of the practice nursing and wider multi disciplinary team, the post holder will provide a safe, efficient and patient centred phlebotomy service to our practice population.

The role will primarily involve undertaking venepuncture, confirming patient identity and consent, accurately labelling and recording samples, maintaining clear clinical records on EMIS and ensuring samples are prepared for timely collection by the laboratory.

The post holder will work collaboratively with clinical and non clinical colleagues, communicate with patients in a kind and reassuring manner and seek appropriate clinical guidance where required.

The successful candidate will be expected to work within their level of competence, follow practice policies and procedures and contribute positively to a culture of safety, teamwork, accountability and high quality patient care.

About us

Huntcliff Surgery is a well established and successful training practice based in the Victorian seaside town of Saltburn by the sea, caring for a population of approximately 10,000 patients.

We are a multidisciplinary team including GP Partners, salaried GPs, Advanced Nurse Practitioners, Practice Nurses, healthcare staff, pharmacy colleagues, care coordinators and experienced reception and administrative teams.

Our vision is to be an approachable, compassionate team delivering high standards of holistic, patient centred care in a respectful and inclusive way.

Our values - Compassion, Person Centred Care, High Standards, Respectful and Approachable and Welcoming - describe both the care we want our patients to receive and how we expect colleagues to work with and support one another.

We value people who are kind and reassuring, take pride and accountability in their work, listen to and respect others, maintain high professional standards and contribute positively to the wider team.

We regularly receive positive feedback from patients about the care they receive and the welcoming atmosphere within the practice, and we want every member of our team to play their part in maintaining and developing that culture.

Job description

Job responsibilities

The following are the core responsibilities of the Phlebotomist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels

Obtaining patient consent for the collection of a blood sample

Performing venepuncture in accordance with practice protocols

Maintaining accurate patient records on EMIS clinical system

The correct labelling, packaging and storing of samples

Effective use of the specimen log, resolving any discrepancies

Ensuring samples are sent to the laboratory in a timely manner

Maintaining an effective liaison with the laboratory staff at South Tees Foundation Trust.

Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters.

Please note that Huntcliff Surgery is not currently able to offer Skilled Worker visa sponsorship for this post. Applicants must therefore already have the right to work in the UK without requiring sponsorship from the practice.

Previous applicants need not apply.

Person Specification

Qualifications

Essential

• Relevant qualification in venepuncture.
• Good standard of general education.

Experience

Essential

• Experience of working with the general public.
• Experience of working in a healthcare setting.

Desirable

• Experience of working in a primary care environment.

Skills

Essential

• Excellent communication skills (written and oral).
• Clear, polite telephone manner.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Ability to follow clinical policy and procedure.

Desirable

• EMIS user skills.
• Competent in Outlook and Office.

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure/in stressful situations.
• Effectively able to communicate and understand the needs of the patient.
• Effectively utilise resources.
• Punctual and committed to supporting the team effort.

Job summary

An exciting opportunity has arisen within the Pathology Department at Airedale General Hospital.

We are looking for individuals with a positive can-do attitude, who demonstrates this through commitment to the role, passion for patient care and who enjoys both working as part of a team and on your own when the situation requires it. Applicants must be reliable, flexible and be able to work effectively under pressure with excellent communication skills and a good command of the English language.

Previous phlebotomy healthcare experience is desirable but not essential.

Applicants must be able to drive.

Working hours will Monday-Sunday, between the hours of 08.15 and 18.00 depending on the needs of the service. Flexibility in working hours may be required, sometimes at short notice to respond to changes in service demands. Flexible working patterns can be considered to fit personal and service needs. We suggest applicants to get in touch if they wish for more information on how this might be supported.

Rotational bank holiday working will also be required.

Weekends and Bank holidays will receive an additional payment.

3 Posts available:

2 x 30 hours per week - 12 month Fixed Term Contract

1 x 20 hours per week - 12 month Fixed Term Contract

Main duties of the job

The main duties will be to collect blood samples from patients on the hospital wards, in clinics, outpatient departments and various sites in the community.

About us

Our staff surveys tell us that we are one of the best Trusts to work for in the country. Staff benefits include a children's day nursery, subsidised restaurant facilities, cyber caf and discounts at local leisure facilities.

Job description

Job responsibilities

To see full details of the job vacancy please see attached full job description and person specification.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation

Person Specification

Qualifications

Desirable

• GCSE Science - Post not suitable for graduates
• First Aider

Experience

Desirable

• Ability to adhere to policies, procedures and standards
• Previous phlebotomy/nursing/caring experience
• Previous customer service experience

Knowledge

Essential

• Knowledge of the NHS Constitution & 'Understanding the New NHS'

Skills

Essential

• Able to work to a high level of accuracy and attention to detail
• Good Communication skills
• Ability to prioritise work and work effectively under pressure
• Keyboard skills
• High degree of manual dexterity

Desirable

• Health and Safety Legislation
• COSHH

Job summary

An exciting opportunity has arisen within the Pathology Department at Airedale General Hospital for a Part Time Phlebotomy position of 18 hours per week.

We are looking for individuals with a positive can-do attitude, who demonstrates this through commitment to the role, passion for patient care and who enjoys both working as part of a team and on your own when the situation requires it. Applicants must be reliable, flexible and be able to work effectively under pressure with excellent communication skills and a good command of the English language.

Previous phlebotomy healthcare experience is desirable but not essential.

Applicants must be able to drive.

Working hours will Monday-Sunday, between the hours of 08.15 and 18.00 depending on the needs of the service. Flexibility in working hours may be required, sometimes at short notice to respond to changes in service demands. Flexible working patterns can be considered to fit personal and service needs. We suggest applicants to get in touch if they wish for more information on how this might be supported.

Rotational bank holiday working will also be required.

Weekends and Bank holidays will receive an additional payment.

Part Time - 18 hours per week

Main duties of the job

The main duties will be to collect blood samples from patients on the hospital wards, in clinics, outpatient departments and various sites in the community.

About us

Our staff surveys tell us that we are one of the best Trusts to work for in the country. Staff benefits include a children's day nursery, subsidised restaurant facilities, cyber caf and discounts at local leisure facilities.

Job description

Job responsibilities

To see full details of the job vacancy please see attached full job description and person specification.

Person Specification

Qualifications

Desirable

• GCSE Science - Post not suitable for graduates
• First Aider

Experience

Desirable

• Ability to adhere to policies, procedures and standards
• Previous phlebotomy/nursing/caring experience
• Previous customer service experience

Knowledge

Essential

• Knowledge of the NHS Constitution & 'Understanding the New NHS'

Skills

Essential

• Able to work to a high level of accuracy and attention to detail
• Good Communication skills
• Ability to prioritise work and work effectively under pressure
• Keyboard skills
• High degree of manual dexterity

Desirable

• Health and Safety Legislation
• COSHH

Job summary

The Community Inpatient Unit provides short-term, bed-based rehabilitation, re-enablement, and recovery support for individuals following illness, injury, surgery, or significant health events. The service promotes independence, prevents unnecessary hospital admission or long-term care placement, and supports timely hospital discharges. Care is delivered by multidisciplinary teams including Nurses, Physiotherapists, Occupational Therapists, Social Workers, and Care Staff.

Please note that Care Plus Group is not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Job title: Health Care Assistant

Department: Community Inpatient Unit

Hours:

1 x 24 a week, permanent (days)

1 x 24 a week, permanent (nights)

Salary Range 3 £25,792 pro rata per annum, fixed salary point.

We are seeking some highly motivated and passionate Healthcare Assistant to join the MDT team at Community inpatient unit. The service provides short term rehabilitation and reablement for Services Users who may need to regain their confidence and skills on discharge from hospital or to get over a short-term health exacerbation. We encourage and support our Service Users to live as independent lives as possible and we always act in a manner that supports the care, protection, health and well-being of the Service User.

You will work alongside a wider MDT based at CIU including Nurses, Social Workers, Therapists and Assistant Practitioner to support service users to reach their rehab potential and move forward in their health journey.

You will work under direction of the Assistant Practitioner and Nursing team and will carry out assigned tasks involving personal and nutritional care needs to patients.

You will follow protocols, guidance, and procedures under the direction of senior staff/ manager/supervisor.

About us

Care Plus Group (CPG) is an employee-owned Community Benefit Society dedicated to improving health, wellbeing and independence for the communities we serve. Providing a diverse range of services including community nursing, urgent care, primary care, rehabilitation, adult social care, learning disability, specialist support services, and event medical services, CPG supports people at every stage of their health and care journey. As a socially responsible organisation, we combine a commercially minded approach with a compassionate heart, ensuring we remain financially sustainable whilst always prioritising the needs of the people and communities who rely on us.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Details

Date posted

30 September 2026

Pay scheme

Other

Salary

£25,792 a year pro rata, fixed salary point

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B9814-26-185

Job locations

Community Inpatient Unit (Cambridge Park)

Peterhouse Road

Grimsby

DN34 5UX

United Kingdom

Job description

Job responsibilities

The job description is attached as a separate document with the person specification. Please refer to this for more information before completing your application.

We appreciate how useful AI can be in todays workplace. For this application though, we want to understand your own thoughts and experience. We will be checking applications for AI usage, and those that appear to be significantly AI-generated may be subject to additional scrutiny.

Job description Job responsibilities The job description is attached as a separate document with the person specification. Please refer to this for more information before completing your application.We appreciate how useful AI can be in todays workplace. For this application though, we want to understand your own thoughts and experience. We will be checking applications for AI usage, and those that appear to be significantly AI-generated may be subject to additional scrutiny.

Person Specification

Experience

Essential

• Experience of working with patients

Desirable

• Experience of multi-disciplinary team working
• Experience of using SystmOne

Knowledge and Skills

Essential

• Effective and proven computer skills
• Ability to work on their own and as part of a wider team
• An awareness of own competencies and willingness to seek guidance where needed
• Ability to maintain clear and accurate records both electronically and in writing, to deadlines
• Ability to communicate clearly and sensitively with people who have a wide range of healthcare needs
• Ability to maintain confidentiality
• Ability to demonstrate empathy and sensitivity
• Ability to deal effectively with confrontational situations

Desirable

• Knowledge of SystmOne clinical system
• Knowledge of community nursing and Primary Care
• To have a range of clinical skills, such as, wound care, eye care, pressure area care, venepuncture, bowel/bladder care, blood pressure monitoring and blood sugar monitoring

Qualifications

Essential

• QCF Level 3 in Health and Social Care
• Level 2 qualification in Numeracy and Literacy or equivalent level of competence.

Other

Essential

• Flexible approach to working arrangements
• Able to demonstrate commitment to Care Plus Group core values

Person Specification Experience Essential Experience of working with patients Desirable Experience of multi-disciplinary team working Experience of using SystmOne Knowledge and Skills Essential Effective and proven computer skills Ability to work on their own and as part of a wider team An awareness of own competencies and willingness to seek guidance where needed Ability to maintain clear and accurate records both electronically and in writing, to deadlines Ability to communicate clearly and sensitively with people who have a wide range of healthcare needs Ability to maintain confidentiality Ability to demonstrate empathy and sensitivity Ability to deal effectively with confrontational situations Desirable Knowledge of SystmOne clinical system Knowledge of community nursing and Primary Care To have a range of clinical skills, such as, wound care, eye care, pressure area care, venepuncture, bowel/bladder care, blood pressure monitoring and blood sugar monitoring Qualifications Essential QCF Level 3 in Health and Social Care Level 2 qualification in Numeracy and Literacy or equivalent level of competence. Other Essential Flexible approach to working arrangements Able to demonstrate commitment to Care Plus Group core values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care Plus Group

Address

Community Inpatient Unit (Cambridge Park)

Peterhouse Road

Grimsby

DN34 5UX

United Kingdom

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Employer details

Employer name

Care Plus Group

Address

Community Inpatient Unit (Cambridge Park)

Peterhouse Road

Grimsby

DN34 5UX

United Kingdom

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Job summary

The post-holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population.

For full details about the role, please refer to the attached draft job description.

Main duties of the job

The following are the core responsibilities of the phlebotomist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels

Obtaining patient consent for the collection of a blood sample

Performing venepuncture in accordance with practice protocols

Maintaining accurate patient records on TPP SystmOne

The correct labelling, packaging and storing of samples

Effective use of the specimen log, resolving any discrepancies

Ensuring samples are sent to the laboratory in a timely manner

Working collaboratively with the nursing team, seeking guidancewhen necessary for patient related matters

About us

Cambridge Medical Group provides care to 7,400 patients across Middlesbrough and the immediate area. The surgery is made up of a diversified clinical team consisting of GP's, ANP's, ACP and a nursing team, with clinical supervision and mentorship by GPs to GP registrars and F2 doctors.

Our vision is to deliver high quality and effective health care to all our patients, tailored and responsive to the needs of the local population by improving the health and quality of life for all individuals in the communities we serve, delivering an invaluable service to our patients and clients, proving a positive and safe experience for all our patient care.

We understand the importance of creating a positive working environment and strive to ensure our staff feel supported, appreciated and empowered in their roles. Our practice promotes teamwork, open communication and a strong work ethic, whilst recognising the importance of maintaining a healthy work-life balance.

Benefits include NHS Pension Scheme membership, access to ongoing training and development opportunities and a supportive management team.

The practice benefits from free on-site parking and excellent transport links, making commuting straightforward and convenient.

Please note that this vacancy may close early if we receive a sufficient number of applications.

Details

Date posted

30 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Fixed term

Duration

2 years

Working pattern

Part-time

Reference number

A5751-26-0005

Job locations

Cambridge Medical Group

Cambridge Road

Middlesbrough

Cleveland

TS5 5NN

United Kingdom

Job description

Job responsibilities

Job responsibilities

To provide a high-quality and efficient phlebotomy service to patients registered at the practice, supporting the clinical team in the delivery of safe and effective care. The postholder will work independently to collect blood samples from patients, ensuring accurate labelling, recording, and timely dispatch of specimens to support diagnosis and ongoing clinical care.

Key Responsibilities

Perform venepuncture on patients in line with clinical guidance and infection control standards.

Ensure samples are correctly labelled, recorded, and prepared for collection by the laboratory.

Accurately update patient records on the clinical system (SystmOne).

Maintain equipment, stock levels, and cleanliness of the phlebotomy area.

Work collaboratively with GPs, nurses, and administrative staff to ensure a smooth and efficient service.

Provide reassurance and information to patients, ensuring dignity, privacy, and comfort at all times.

Report any abnormal findings, incidents, or concerns to the appropriate clinician or manager.

Adhere to all practice policies, including infection control, health and safety, confidentiality, and safeguarding.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve performance

Work effectively with individuals in other agencies to meet patients' needs

Manage own time, workload and resources effectively

Health & Safety

The postholder will assist in promoting and maintaining their own and others health, safety, and security as defined in the practices Health & Safety Policy, Manual, and Infection Control Policy. This includes:

Using personal security systems within the workplace according to practice guidelines

Identifying and managing risks involved in work activities.

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures and maintaining tidy, safe work areas free from hazards

Actively reporting of health and safety hazards and infection hazards as soon as they are recognised

Assisting in maintaining general standards of cleanliness within the scope of the role.

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children and vulnerable adults

Equality and Diversity

The postholder will support the equality, diversity, and rights of patients, carers, and colleagues, by:

Acting in a way that recognises the importance of peoples rights, in line with practice policies and current legislation.

Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues.

Behaving in a welcoming, non-judgmental manner that respects individual circumstances, feelings, priorities, and rights.

Personal/Professional Development

The post-holder will participate in training and development as part of their employment, including:

Annual individual performance review and maintaining records of personal and professional development

Taking responsibility for ongoing learning and performance

Demonstrating skills and activities to others undertaking similar work

Freedom to Act

The postholder will be guided by precedent and clearly defined occupational policies, protocols, and codes of conduct. Work will be managed rather than supervised, with results assessed at agreed intervals.

Manage own workload

Prioritise Tasks

Meet Deadlines

Job description Job responsibilities Job responsibilitiesTo provide a high-quality and efficient phlebotomy service to patients registered at the practice, supporting the clinical team in the delivery of safe and effective care. The postholder will work independently to collect blood samples from patients, ensuring accurate labelling, recording, and timely dispatch of specimens to support diagnosis and ongoing clinical care.Key ResponsibilitiesPerform venepuncture on patients in line with clinical guidance and infection control standards.Ensure samples are correctly labelled, recorded, and prepared for collection by the laboratory.Accurately update patient records on the clinical system (SystmOne).Maintain equipment, stock levels, and cleanliness of the phlebotomy area.Work collaboratively with GPs, nurses, and administrative staff to ensure a smooth and efficient service.Provide reassurance and information to patients, ensuring dignity, privacy, and comfort at all times.Report any abnormal findings, incidents, or concerns to the appropriate clinician or manager.Adhere to all practice policies, including infection control, health and safety, confidentiality, and safeguarding.QualityThe post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve performanceWork effectively with individuals in other agencies to meet patients' needsManage own time, workload and resources effectivelyHealth & SafetyThe postholder will assist in promoting and maintaining their own and others health, safety, and security as defined in the practices Health & Safety Policy, Manual, and Infection Control Policy. This includes:Using personal security systems within the workplace according to practice guidelinesIdentifying and managing risks involved in work activities.Making effective use of training to update knowledge and skillsUsing appropriate infection control procedures and maintaining tidy, safe work areas free from hazardsActively reporting of health and safety hazards and infection hazards as soon as they are recognisedAssisting in maintaining general standards of cleanliness within the scope of the role.Undertaking periodic infection control training (minimum annually)Reporting potential risks identifiedDemonstrate due regard for safeguarding and promoting the welfare of children and vulnerable adultsEquality and DiversityThe postholder will support the equality, diversity, and rights of patients, carers, and colleagues, by:Acting in a way that recognises the importance of peoples rights, in line with practice policies and current legislation.Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues.Behaving in a welcoming, non-judgmental manner that respects individual circumstances, feelings, priorities, and rights.Personal/Professional DevelopmentThe post-holder will participate in training and development as part of their employment, including:Annual individual performance review and maintaining records of personal and professional developmentTaking responsibility for ongoing learning and performanceDemonstrating skills and activities to others undertaking similar workFreedom to ActThe postholder will be guided by precedent and clearly defined occupational policies, protocols, and codes of conduct. Work will be managed rather than supervised, with results assessed at agreed intervals.Manage own workloadPrioritise TasksMeet Deadlines

Person Specification

Personal Attributes

Essential

• Compassionate, patient-focused approach.
• Reliable, punctual, and well-organised.
• Flexible and adaptable to the needs of the practice.

Qualifications

Essential

• Accredited phlebotomy qualification or equivalent competency-based training.
• Evidence of up-to-date training and continued professional development.

Desirable

• Basic Life Support (BLS) training.
• Infection control training.

Experience

Essential

• Competency in phlebotomy, with evidence of up-to-date training and practice.
• Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
• Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors.
• Ability to prioritise the care requirements for identified patients
• Basic skills of empathy and reassurance.
• Basic keyboard and IT skills
• Organise own day to day work tasks or activities.
• Ability to work independently and as part of a team.
• Understanding of infection control and patient confidentiality.
• Accurate record-keeping and attention to detail.

Desirable

• Previous experience working in a GP practice or healthcare setting.
• Familiarity with NHS laboratory procedures and IT systems (e.g. SystmOne).
• Basic Life Support and infection control training.

Person Specification Personal Attributes Essential Compassionate, patient-focused approach. Reliable, punctual, and well-organised. Flexible and adaptable to the needs of the practice. Qualifications Essential Accredited phlebotomy qualification or equivalent competency-based training. Evidence of up-to-date training and continued professional development. Desirable Basic Life Support (BLS) training. Infection control training. Experience Essential Competency in phlebotomy, with evidence of up-to-date training and practice. Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing. Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors. Ability to prioritise the care requirements for identified patients Basic skills of empathy and reassurance. Basic keyboard and IT skills Organise own day to day work tasks or activities. Ability to work independently and as part of a team. Understanding of infection control and patient confidentiality. Accurate record-keeping and attention to detail. Desirable Previous experience working in a GP practice or healthcare setting. Familiarity with NHS laboratory procedures and IT systems (e.g. SystmOne). Basic Life Support and infection control training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cambridge Medical Group

Address

Cambridge Medical Group

Cambridge Road

Middlesbrough

Cleveland

TS5 5NN

United Kingdom

Employer's website

https://www.cambridgemedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cambridge Medical Group

Address

Cambridge Medical Group

Cambridge Road

Middlesbrough

Cleveland

TS5 5NN

United Kingdom

Employer's website

https://www.cambridgemedicalgroup.co.uk/ (Opens in a new tab)

Job summary

We are the Royal National Institute of Blind People (RNIB) and were here for everyone affected by sight loss. Working for us means working for one of the UKs biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.

RNIB is pleased to announce this exciting opportunity to join our Eye Care Support Service in Dorset. This is a rewarding role providing the right individual the opportunity to make a difference every day working with people affected by sight loss.

You will provide critical emotional support, information and guidance face to face within a hospital setting, remotely via digital platforms and in community locations, as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

Admin tasks are a large part of this role, you will create and input accurate patient records into a variety of databases and use Microsoft 365 each day.

Main duties of the job

You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.

You will have the ability to work in different hospital locations as required.

You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems. Impeccable record keeping skills are also key to this role.

As an RNIB ECLO, you will also complete the RNIB & City University Eye Clinic Support Studies qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIBs priority of no diagnosis without support.

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 27 days of holiday per year plus bank holidays which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11 percent and a rewards platform with employee discounts across over 800 retailers.

About us

HOW TO APPLY:

To be considered, candidates are required to submit their CV and a Supporting Statement which responds to the following:

Question 1- What interests you about being an ECLO and what skills and qualities do you feel you would bring to the role?

Question 2 -Using examples, tell us about your experience in delivering advice or information services.

Question 3 -Using examples, demonstrate how you have worked with people using person-centred care approach.

Question 4 -Using examples, tell us how you have worked with colleagues across health, social care or community services demonstrating your understanding of each professionals role.

Question 5 - Using examples and highlighting your communication styles and skills, tells us about your experience of influencing or motivating other professionals, resulting in positive outcomes for customers.

Question 6 - Using examples please demonstrate your IT Literacy, knowledge of Microsoft Office 365 and your understanding of the importance of Information Governance in handling customer records.

Job description

Job responsibilities

Please see the attached formatted job description and person specification for the tasks of the role.

Person Specification

Qualifications

Essential

• Please see the attached formatted job description and person specification for the tasks of the role.

Job summary

Looking for a role that fits around your life while making a real difference?

Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.

At our Welwyn Garden City site, we have rota availability for various overnight shift patterns.

To get started, you'll need to complete a comprehensive 6-week training programme, Monday to Friday, 9am-5pm. Pathways Training will start on Monday 19th October 2026.

Main duties of the job

Your Role: Make Every Call Count

Be the First Point of ContactHandle urgent and non-urgent calls, helping patients get the care they need quickly and safely.

Use NHS Pathways with ConfidenceAssess symptoms using NHS Pathways and direct patients to the mostappropriate healthcareprofessional or service.

Provide Reassurance When It Matters MostUseyou'relistening and communication skills to offer clear advice andaccurateguidance.

About us

Why HUC?

Start a Meaningful CareerFor many people, this role is the first step into a rewarding healthcare career.

Be Part of Something That MattersYou'll be the voice patients hear when they need help,reassuranceor urgent guidance.

Fully Funded TrainingOur comprehensive6-week full-time training programmegives you the confidence and skills you need to succeed.

Great BenefitsNHS Pension, NHS Discounts, Wellbeing Hub and more.

Supportive Team CultureJoin a workplace where colleagues support each other and succeed together.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

£12.71 to £17.51 an hour per hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

4265-8331188

Job locations

The Old Ambulance Station

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Job description

Job responsibilities

For a full job description and full person specification, along with more details about our organisation, please see attached documentation,

111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through TRAC.

Job description Job responsibilities For a full job description and full person specification, along with more details about our organisation, please see attached documentation, 111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested. Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa). We reserve the right to close this vacancy early, should we receive sufficient applications. Please do not apply through any third party websites, please only apply through TRAC.

Person Specification

Address

Essential

• Lives within 60 minute commute
• Has Customer Service Experience
• Has the right to work in the UK
• Can commit to 6 weeks full time training (9am-5pm Monday- Friday)

Desirable

• Previous Call Handling Experience

Person Specification Address Essential Lives within 60 minute commute Has Customer Service Experience Has the right to work in the UK Can commit to 6 weeks full time training (9am-5pm Monday- Friday) Desirable Previous Call Handling Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

The Old Ambulance Station

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Employer details

Employer name

HUC

Address

The Old Ambulance Station

Ascots Lane

Welwyn Garden City

AL7 4HL

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job summary

The Phlebotomy team at North Manchester General Hospital are looking for highly motivated and enthusiasticindividuals to jointhe existing team.

This is a fast paced multi departmental service delivered across five days, no weekend or Bank Holidays.

Duties will include blood sampling for patients on all Outpatients areas, providing a service to the very busy and demanding blood sampling room,and for patients attending clinics of varying specialties.

In line with the Trust's Single Equality Scheme we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual orientation, nationality, religion, marital status, social background or trade union membership.

Main duties of the job

Providing Phlebotomy Service to patients.

The post holder will assess, plan, evaluate and deliver all relevant aspects of patient care in a caring, compassionate, and sensitive manner. Work closely with the multi-disciplinary team and contribute to the clinical governance process. The post holder will take delegated responsibility for the management of the clinical team and the maintenance of high standards of patient care.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

349-NMGH-8295409-RL4

Job locations

North Manchester General Hospital

Delaunays Road, Crumpsall

Manchester

M8 5RB

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Phlebotomy Qualification
• Maths and English Qualification (Level 2)

Desirable

• Venepuncture Certificate

Experience

Essential

• Knowledge of current Phlebotomy duties

Desirable

• Practical Phlebotomy experience

Skills

Essential

• Good communication skills (written & verbal)
• Ability to liaise with patients in a sensitive manner
• Good use of Microsoft office package and IT Skill
• Able to work as part of a team

Desirable

• Clinical Governance

Knowledge

Essential

• Experience working on own and as part of a team
• Ability to supervise and support Colleagues
• Demonstrate awareness of own limitation
• Ability to organise workload and delegate tasks

Person Specification Qualifications Essential Phlebotomy Qualification Maths and English Qualification (Level 2) Desirable Venepuncture Certificate Experience Essential Knowledge of current Phlebotomy duties Desirable Practical Phlebotomy experience Skills Essential Good communication skills (written & verbal) Ability to liaise with patients in a sensitive manner Good use of Microsoft office package and IT Skill Able to work as part of a team Desirable Clinical Governance Knowledge Essential Experience working on own and as part of a team Ability to supervise and support Colleagues Demonstrate awareness of own limitation Ability to organise workload and delegate tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

North Manchester General Hospital

Delaunays Road, Crumpsall

Manchester

M8 5RB

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

North Manchester General Hospital

Delaunays Road, Crumpsall

Manchester

M8 5RB

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)