Refine your search
Showing 491 results
Havering Liberty PCN Care Coordinator
Havering Health Ltd
North East England
GBP 29,000 - 33,000 per year
Health Worker
Job summary Havering Libety PCN Care Coordinator Havering Liberty Primary Care Network is seeking an organised, compassionate and proactive Care Coordinator...
6 day(s) ago
Havering Liberty PCN Care Coordinator
Havering Health Ltd
North East England
GBP 29,000 - 33,000 per year
Health Worker
Job summary Havering Libety PCN Care Coordinator Havering Liberty Primary Care Network is seeking an organised, compassionate and proactive Care Coordinator...
6 day(s) ago
Band 4 Recovery Co-Ordinator - Salisbury
Avon & Wiltshire Mental Health Partnership NHS Trust
North East England
GBP 28,392 - 31,157 per year
Health Worker
Job summary Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship.
6 day(s) ago
Band 4 Recovery Co-Ordinator - Salisbury
Avon & Wiltshire Mental Health Partnership NHS Trust
North East England
GBP 28,392 - 31,157 per year
Health Worker
Job summary Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship.
6 day(s) ago
Phlebotomist and Canulation Technician (Paediatrics & ED)
The Dudley Group NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary An exciting opportunity has become available for Band 3 Phlebotomists at Russell's Hall Hospital Outpatient Emergency Department and Paediatric C...
6 day(s) ago
Phlebotomist and Canulation Technician (Paediatrics & ED)
The Dudley Group NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary An exciting opportunity has become available for Band 3 Phlebotomists at Russell's Hall Hospital Outpatient Emergency Department and Paediatric C...
6 day(s) ago
NHS 111 Health Advisor
Integrated Care 24 Ltd
North East England
GBP 0 - 24,929 per year
Health Worker
Job summary The Role Be the calm voice people turn to when they need help most.
6 day(s) ago
NHS 111 Health Advisor
Integrated Care 24 Ltd
North East England
GBP 0 - 24,929 per year
Health Worker
Job summary The Role Be the calm voice people turn to when they need help most.
6 day(s) ago
Band 2/3 HCA -Fracture Clinic, Orthopaedic & Rheumatology OPD
North West Anglia NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Health Worker
Job summary We are looking for a caring, compassionate and enthusiastic health care assistant to join our vibrant and dynamic team within the PCH Fracture, O...
6 day(s) ago
Band 2/3 HCA -Fracture Clinic, Orthopaedic & Rheumatology OPD
North West Anglia NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Health Worker
Job summary We are looking for a caring, compassionate and enthusiastic health care assistant to join our vibrant and dynamic team within the PCH Fracture, O...
6 day(s) ago
Health Care Assistant
Primary Integrated Community Services
North East England
GBP 13 - 14 per hour
Health Worker
Job summary ABOUT THE ROLE We have an exciting opportunity for a Health Care Assistant to join our dynamic team.
6 day(s) ago
Health Care Assistant
Primary Integrated Community Services
North East England
GBP 13 - 14 per hour
Health Worker
Job summary ABOUT THE ROLE We have an exciting opportunity for a Health Care Assistant to join our dynamic team.
6 day(s) ago
Phlebotomist
Rothwell & Desborough Healthcare Group
North East England
Health Worker
Job summary Come and join our friendly, growing team! As the first point of contact for many of our patients each day, you will play a vital role in providin...
6 day(s) ago
Phlebotomist
Rothwell & Desborough Healthcare Group
North East England
Health Worker
Job summary Come and join our friendly, growing team! As the first point of contact for many of our patients each day, you will play a vital role in providin...
6 day(s) ago
Phlebotomist
Woodcote Medical
North East England
GBP 13 - 14 per year
Health Worker
Job summary We are looking for a friendly, experienced and confident Phlebotomist to join our supportive and welcoming GP practice for 21.
6 day(s) ago
Phlebotomist
Woodcote Medical
North East England
GBP 13 - 14 per year
Health Worker
Job summary We are looking for a friendly, experienced and confident Phlebotomist to join our supportive and welcoming GP practice for 21.
6 day(s) ago
Nursing Support Worker (Mental Health)
Hywel Dda University Health Board
North East England
GBP 26,813 - 27,890 per year
Health Worker
Job summary The Nursing Support Worker is a valued member of the Multi-Disciplinary Team within the Older Adult Mental Health Assessment Unit, working under...
6 day(s) ago
Nursing Support Worker (Mental Health)
Hywel Dda University Health Board
North East England
GBP 26,813 - 27,890 per year
Health Worker
Job summary The Nursing Support Worker is a valued member of the Multi-Disciplinary Team within the Older Adult Mental Health Assessment Unit, working under...
6 day(s) ago
Customer Care Officer
King's College Hospital NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Health Worker
Job summary As a Customer Care Officer in the PRUH Emergency Department, the post holder is responsible for delivering a comprehensive reception and administ...
6 day(s) ago
Customer Care Officer
King's College Hospital NHS Foundation Trust
North East England
GBP 30,630 - 32,346 per year
Health Worker
Job summary As a Customer Care Officer in the PRUH Emergency Department, the post holder is responsible for delivering a comprehensive reception and administ...
6 day(s) ago
Therapy Clinical Decision Maker / Triage
Wye Valley NHS Trust
North East England
GBP 39,959 - 48,117 per year
Health Worker
Job summary An exciting opportunity has arisen for an experienced and highly skilled clinician to join the Single Point of Access (SPA) team as a Band 6 Ther...
6 day(s) ago
Therapy Clinical Decision Maker / Triage
Wye Valley NHS Trust
North East England
GBP 39,959 - 48,117 per year
Health Worker
Job summary An exciting opportunity has arisen for an experienced and highly skilled clinician to join the Single Point of Access (SPA) team as a Band 6 Ther...
6 day(s) ago
Data Protection Case Officer
Royal Cornwall Hospitals Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Under the Data Protection Act data subjects have a right to have access to and copies of their records, this role is to assist in the provision o...
6 day(s) ago
Data Protection Case Officer
Royal Cornwall Hospitals Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Under the Data Protection Act data subjects have a right to have access to and copies of their records, this role is to assist in the provision o...
6 day(s) ago
Phlebotomist
The Cornerstone Practice
North East England
GBP 0 - 13 per year
Health Worker
Job summary Experienced Phlebotomist? Confident taking blood and great with patients? We want to hear from you! The Cornerstone Practice in March is looking...
7 day(s) ago
Phlebotomist
The Cornerstone Practice
North East England
GBP 0 - 13 per year
Health Worker
Job summary Experienced Phlebotomist? Confident taking blood and great with patients? We want to hear from you! The Cornerstone Practice in March is looking...
7 day(s) ago
Phlebotomist
York and Scarborough Teaching Hospitals NHS Foundation Trust
Ireland
GBP 0 - 25,272 per year
Health Worker
Job summary Are you seeking a new challenge? We are looking for someone to join our friendly team of Phlebotomists! This is a either a full-time or part time...
7 day(s) ago
Phlebotomist
York and Scarborough Teaching Hospitals NHS Foundation Trust
Ireland
GBP 0 - 25,272 per year
Health Worker
Job summary Are you seeking a new challenge? We are looking for someone to join our friendly team of Phlebotomists! This is a either a full-time or part time...
7 day(s) ago
Tobacco Dependence Advisor
Central and North West London NHS Foundation Trust
North East England
GBP 33,262 - 36,027 per year
Health Worker
Job summary Summary of the Role: Due to an increase in funding , an exciting opportunity has arisen to join an expanding , dynamic stop smoking team.
7 day(s) ago
Tobacco Dependence Advisor
Central and North West London NHS Foundation Trust
North East England
GBP 33,262 - 36,027 per year
Health Worker
Job summary Summary of the Role: Due to an increase in funding , an exciting opportunity has arisen to join an expanding , dynamic stop smoking team.
7 day(s) ago
Abdominal Aortic Aneurysm Screener
Public Health Wales
North East England
GBP 28,819 - 31,626 per year
Health Worker
Job summary The ability to speak Welsh is essential for this post.
7 day(s) ago
Abdominal Aortic Aneurysm Screener
Public Health Wales
North East England
GBP 28,819 - 31,626 per year
Health Worker
Job summary The ability to speak Welsh is essential for this post.
7 day(s) ago
Renal Healthcare Assistant
University Hospitals of Leicester NHS Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary RENAL CARE ASSISTANCE Band 3 PETERBOROUGH RENAL UNITS UNIVERSITY HOSPITALS OF LEICESTER Full time An exciting opportunity has arisen for a band 3...
7 day(s) ago
Renal Healthcare Assistant
University Hospitals of Leicester NHS Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary RENAL CARE ASSISTANCE Band 3 PETERBOROUGH RENAL UNITS UNIVERSITY HOSPITALS OF LEICESTER Full time An exciting opportunity has arisen for a band 3...
7 day(s) ago
Community Support Worker
Cheshire and Wirral Partnership NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary We are seeking to appoint an enthusiastic, motivated and reliable Community Support Worker who is keen to deliver a range of quality care service...
7 day(s) ago
Community Support Worker
Cheshire and Wirral Partnership NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary We are seeking to appoint an enthusiastic, motivated and reliable Community Support Worker who is keen to deliver a range of quality care service...
7 day(s) ago
Homeless Healthcare Co-ordinator
Inclusion Healthcare CIC
North East England
GBP 32,073 - 39,043 per year
Health Worker
Job summary Inclusion Healthcare is looking for a compassionate and proactive Homeless Healthcare Co-ordinator to join an exciting new 6 month pilot project...
7 day(s) ago
Homeless Healthcare Co-ordinator
Inclusion Healthcare CIC
North East England
GBP 32,073 - 39,043 per year
Health Worker
Job summary Inclusion Healthcare is looking for a compassionate and proactive Homeless Healthcare Co-ordinator to join an exciting new 6 month pilot project...
7 day(s) ago
Phlebotomist (Part Time 20 hours per week)
Royal Berkshire NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Health Worker
Job summary Band 2 Phlebotomist This is a part-time post for 20 hours per week.
7 day(s) ago
Phlebotomist (Part Time 20 hours per week)
Royal Berkshire NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Health Worker
Job summary Band 2 Phlebotomist This is a part-time post for 20 hours per week.
7 day(s) ago
Eye Care Liaison Officer (ECLO) - Southport and Ormskirk
RNIB
North East England
GBP 20,035 - 32,465 per year
Health Worker
Job summary We are the Royal National Institute of Blind People (RNIB) and were here for everyone affected by sight loss.
7 day(s) ago
Eye Care Liaison Officer (ECLO) - Southport and Ormskirk
RNIB
North East England
GBP 20,035 - 32,465 per year
Health Worker
Job summary We are the Royal National Institute of Blind People (RNIB) and were here for everyone affected by sight loss.
7 day(s) ago
Community Support Worker
Nottinghamshire Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary This is an exciting opportunity for to be part of Newark and Sherwood Local Mental Health Team as a community Support worker.
7 day(s) ago
Community Support Worker
Nottinghamshire Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary This is an exciting opportunity for to be part of Newark and Sherwood Local Mental Health Team as a community Support worker.
7 day(s) ago
Phlebotomist
Wyre Forest Health Partnership
North East England
GBP 0 - 13 per year
Health Worker
Job summary We are not able to provide visa sponsorship for this position.
7 day(s) ago
Phlebotomist
Wyre Forest Health Partnership
North East England
GBP 0 - 13 per year
Health Worker
Job summary We are not able to provide visa sponsorship for this position.
7 day(s) ago
Health Care Assistant
Invicta Health CIC
North East England
GBP 14 - 15 per year
Health Worker
Job summary We are recruiting for a Health Care Assistant to join the Mental Health Services team.
7 day(s) ago
Health Care Assistant
Invicta Health CIC
North East England
GBP 14 - 15 per year
Health Worker
Job summary We are recruiting for a Health Care Assistant to join the Mental Health Services team.
7 day(s) ago
Ward tracker
Stockport NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Ward tracker: Permanent (37.5 hours) The post holder will provide a comprehensive service to the Trust with a focus to facilitate effective and t...
7 day(s) ago
Ward tracker
Stockport NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Ward tracker: Permanent (37.5 hours) The post holder will provide a comprehensive service to the Trust with a focus to facilitate effective and t...
7 day(s) ago
Posted 6 day(s) ago
Reference: 2432078
Job summary
Havering Libety PCN Care Coordinator
Havering Liberty Primary Care Network is seeking an organised, compassionate and proactive Care Coordinator to provide person-centred coordination and practical support to patients and carers across our primary care network.
This varied, non-clinical role will help people navigate health, social care and community services while improving access, communication, continuity and follow-up. Working across the PCN, you will coordinate activity between practices and partner organisations, maintain accurate records, support multidisciplinary working and contribute to service improvement and the reduction of health inequalities.
The role will be based across St Georges Health and Wellbeing Hub.
Main duties of the job
The role
As a PCN Care Coordinator, you will:
Act as an accessible point of contact and help patients and carers understand and navigate appropriate services.
Coordinate appointments, referrals, follow-up and agreed actions across practices and partner organisations.
Provide efficient administrative support for PCN services within St Georges Health and Wellbeing Hub, including the social prescribing team.
Maintain complete, accurate and timely records using relevant clinical and administrative systems.
Work collaboratively with GP practices, PCN colleagues, community services, social care and voluntary sector partners.
Support contractual, quality and service-improvement priorities, including data quality, reporting and patient engagement.
Identify barriers to access, promote accessible communication and reasonable adjustments, and escalate risks or safeguarding concerns appropriately.
About us
Havering Liberty Primary Care Network
Havering Liberty Primary Care Network is a collaborative neighbourhood network comprising:
- Hornchurch Healthcare
- Maylands Healthcare
- Avon Road Surgery
- Haiderian Medical Centre
- Cranham Village Surgery
Working together, we provide accessible, patient-centred and high-quality primary care. Our multidisciplinary workforce delivers innovative services designed to improve health outcomes, tackle inequalities and provide joined-up care for our local population.
The PCN is led by our Clinical Director and Leadership Team, working in collaboration with GP leads and colleagues from each member practice. Employment onboarding support for the PCN workforce is provided by our GP Federation Havering Health Limited.
Details
Date posted
16 October 2026
Pay scheme
Other
Salary
£29,000 to £33,000 a year Depending on experience
Contract
Fixed term
Duration
1 years
Working pattern
Full-time, Part-time
Reference number
B0167-26-0045
Job locations
St Georges Health And Wellbeing Hub
113 Suttons Lane
Hornchurch
Essex
RM12 6RR
United Kingdom
Job description
Job responsibilities
We do not provide visa sponsorship
JOB SUMMARY
Job summaryThe PCN Care Coordinator will provide proactive, person-centred coordination and practical support to patients and carers registered with Havering Liberty PCN practices. The post holder will work across the Primary Care Network to improve access, communication, continuity and follow-up, helping people navigate health, social care and community services.
The post holder will coordinate activity across practices and partner organisations, maintain accurate records, support multidisciplinary working and contribute to service improvement and the reduction of health inequalities. They will work within agreed protocols and their level of competence. The role is nonclinical and does not replace clinical assessment, diagnosis or treatment.
Key aims of the roleImprove coordination and communication between patients, carers, practices, PCN teams and partner services.
Help patients and carers understand, access and navigate appropriate health, social care and community support.
Support timely appointments, referrals, follow-up and delivery of agreed actions.
Provide efficient administrative support that enables PCN services to operate effectively.
Support delivery of contractual, quality and service-improvement priorities across the PCN.
Use accurate records, feedback and service information to help identify gaps and improve patient experience.
Key duties and responsibilitiesProvide reception and administrative support, including answering telephone enquiries, contacting patients, booking appointments and issuing questionnaires or surveys.
Support the triage and coordination of referrals to the Social Prescribing team and other appropriate services, ensuring agreed follow-up actions are completed.
Coordinate appointments, referrals and communication across primary care, community health, mental health, social care, advocacy and voluntary sector services.
Work closely with Care Coordinators, GP Assistants and other PCN colleagues, providing cover during periods of absence or increased workload.
Support the delivery and monitoring of QOF, IIF, incentive schemes, enhanced services and other PCN projects or initiatives.
Maintain accurate information and support data-quality improvements relating to PCN contracts, services and local priorities.
Contribute to patient communications, awareness campaigns and engagement activity across the PCN population.
Partnership working and service development
Develop effective working relationships with GP practices, PCN teams, community and social care services, carers organisations, advocacy services and voluntary sector partners.
Contribute to audits, service evaluations, quality-improvement work and the development of new pathways, projects and ways of working.
Identify and escalate gaps, duplication, access barriers and health inequalities to the appropriate PCN lead.
Collaborative working relationshipsPatients, carers, families and authorised representatives
PCN Clinical Director, Strategy and Transformation Manager, Operations Manager and Digital Facilitator
GPs, practice managers, nurses, healthcare assistants and administrative teams
Social prescribers, care coordinators, general practice assistants, pharmacists and other Additional Roles Reimbursement Scheme colleagues
Professional boundaries, consent and safeguardingWork within the limits of competence and seek advice from an appropriate clinician or manager whenever the situation falls outside the role.
Follow organisational procedures relating to consent, mental capacity, best-interest decisionmaking, information sharing and involvement of carers or representatives.
Do not make clinical decisions, provide diagnosis or treatment advice, or independently interpret clinical results.
Recognise and respond to safeguarding concerns involving adults or children, including concerns about neglect, abuse, coercion, carer stress or breakdown of care arrangements.
Use professional curiosity, record concerns clearly and escalate promptly in accordance with local policy.
Education, learning and developmentComplete all organisational mandatory and statutory training required for the role.
Complete role-specific learning in accessible communication, reasonable adjustments, safeguarding, consent and mental capacity, equality and inclusion, and personalised care.
Undertake appropriate care coordination and personalised care training as agreed with the line manager.
Participate in induction, supervision, annual appraisal and the development of a personal development plan.
Keep knowledge of relevant local services, pathways and good practice up to date and share learning with colleagues.
Quality, information governance and confidentialityContribute to clinical governance, audit, risk management, incident learning and qualityimprovement activity within the scope of the role.
Maintain complete, accurate and timely records and meet agreed deadlines for reporting and followup.
Treat all information concerning patients, carers, staff and the organisation as confidential and comply with organisational information-governance policies.
Process personal data fairly, lawfully and only for authorised purposes, in accordance with the Data Protection Act 2018, UK GDPR and relevant organisational procedures.
Share information only where there is a lawful basis, a legitimate need and appropriate authorisation, seeking advice when uncertain.
Health, safety, equality and inclusionFollow health and safety, infection prevention and control, lone-working, incident-reporting and riskmanagement procedures.
Take reasonable care of personal safety and the safety of patients, carers, colleagues and visitors.
Promote equality, dignity, respect and inclusion and challenge barriers that may disadvantage patients, carers or communities.
Make reasonable adjustments to communication and service access and support culturally sensitive, trauma-informed and person-centred practice.
Work across PCN practices and other local venues as required; occasional home or community visits may be required subject to role protocols and risk assessment.
FlexibilityThis job description is intended as a guide to the principal duties and responsibilities of the role and is not exhaustive. Duties may be reviewed and amended in consultation with the post holder to reflect changing organisational, contractual and service needs, provided they remain appropriate to the grade and scope of the post.
Job description
Job responsibilities
We do not provide visa sponsorship
JOB SUMMARY
Job summaryThe PCN Care Coordinator will provide proactive, person-centred coordination and practical support to patients and carers registered with Havering Liberty PCN practices. The post holder will work across the Primary Care Network to improve access, communication, continuity and follow-up, helping people navigate health, social care and community services.
The post holder will coordinate activity across practices and partner organisations, maintain accurate records, support multidisciplinary working and contribute to service improvement and the reduction of health inequalities. They will work within agreed protocols and their level of competence. The role is nonclinical and does not replace clinical assessment, diagnosis or treatment.
Key aims of the roleImprove coordination and communication between patients, carers, practices, PCN teams and partner services.
Help patients and carers understand, access and navigate appropriate health, social care and community support.
Support timely appointments, referrals, follow-up and delivery of agreed actions.
Provide efficient administrative support that enables PCN services to operate effectively.
Support delivery of contractual, quality and service-improvement priorities across the PCN.
Use accurate records, feedback and service information to help identify gaps and improve patient experience.
Key duties and responsibilitiesProvide reception and administrative support, including answering telephone enquiries, contacting patients, booking appointments and issuing questionnaires or surveys.
Support the triage and coordination of referrals to the Social Prescribing team and other appropriate services, ensuring agreed follow-up actions are completed.
Coordinate appointments, referrals and communication across primary care, community health, mental health, social care, advocacy and voluntary sector services.
Work closely with Care Coordinators, GP Assistants and other PCN colleagues, providing cover during periods of absence or increased workload.
Support the delivery and monitoring of QOF, IIF, incentive schemes, enhanced services and other PCN projects or initiatives.
Maintain accurate information and support data-quality improvements relating to PCN contracts, services and local priorities.
Contribute to patient communications, awareness campaigns and engagement activity across the PCN population.
Partnership working and service development
Develop effective working relationships with GP practices, PCN teams, community and social care services, carers organisations, advocacy services and voluntary sector partners.
Contribute to audits, service evaluations, quality-improvement work and the development of new pathways, projects and ways of working.
Identify and escalate gaps, duplication, access barriers and health inequalities to the appropriate PCN lead.
Collaborative working relationshipsPatients, carers, families and authorised representatives
PCN Clinical Director, Strategy and Transformation Manager, Operations Manager and Digital Facilitator
GPs, practice managers, nurses, healthcare assistants and administrative teams
Social prescribers, care coordinators, general practice assistants, pharmacists and other Additional Roles Reimbursement Scheme colleagues
Professional boundaries, consent and safeguardingWork within the limits of competence and seek advice from an appropriate clinician or manager whenever the situation falls outside the role.
Follow organisational procedures relating to consent, mental capacity, best-interest decisionmaking, information sharing and involvement of carers or representatives.
Do not make clinical decisions, provide diagnosis or treatment advice, or independently interpret clinical results.
Recognise and respond to safeguarding concerns involving adults or children, including concerns about neglect, abuse, coercion, carer stress or breakdown of care arrangements.
Use professional curiosity, record concerns clearly and escalate promptly in accordance with local policy.
Education, learning and developmentComplete all organisational mandatory and statutory training required for the role.
Complete role-specific learning in accessible communication, reasonable adjustments, safeguarding, consent and mental capacity, equality and inclusion, and personalised care.
Undertake appropriate care coordination and personalised care training as agreed with the line manager.
Participate in induction, supervision, annual appraisal and the development of a personal development plan.
Keep knowledge of relevant local services, pathways and good practice up to date and share learning with colleagues.
Quality, information governance and confidentialityContribute to clinical governance, audit, risk management, incident learning and qualityimprovement activity within the scope of the role.
Maintain complete, accurate and timely records and meet agreed deadlines for reporting and followup.
Treat all information concerning patients, carers, staff and the organisation as confidential and comply with organisational information-governance policies.
Process personal data fairly, lawfully and only for authorised purposes, in accordance with the Data Protection Act 2018, UK GDPR and relevant organisational procedures.
Share information only where there is a lawful basis, a legitimate need and appropriate authorisation, seeking advice when uncertain.
Health, safety, equality and inclusionFollow health and safety, infection prevention and control, lone-working, incident-reporting and riskmanagement procedures.
Take reasonable care of personal safety and the safety of patients, carers, colleagues and visitors.
Promote equality, dignity, respect and inclusion and challenge barriers that may disadvantage patients, carers or communities.
Make reasonable adjustments to communication and service access and support culturally sensitive, trauma-informed and person-centred practice.
Work across PCN practices and other local venues as required; occasional home or community visits may be required subject to role protocols and risk assessment.
FlexibilityThis job description is intended as a guide to the principal duties and responsibilities of the role and is not exhaustive. Duties may be reviewed and amended in consultation with the post holder to reflect changing organisational, contractual and service needs, provided they remain appropriate to the grade and scope of the post.
Person Specification
Knowledge and Skill
Essential
- Knowledge
- Understanding of person-centred care, confidentiality, consent, safeguarding and professional boundaries.
- Understanding of information governance, UK GDPR and complete, accurate and timely record keeping.
- Awareness of equality, health inequalities, accessible communication and reasonable adjustments.
- Understanding of when and how to escalate risks, safeguarding concerns or matters outside the roles competence.
- Excellent verbal and written communication skills, including managing telephone enquiries and adapting communication to individual needs.
- Strong organisation, prioritisation, time-management and follow-up skills.
- Ability to coordinate referrals, appointments, communication and agreed actions across several organisations.
- Ability to build trusting relationships while maintaining professional boundaries and handling sensitive conversations with empathy, patience and diplomacy.
- Ability to recognise risk or deterioration and escalate concerns appropriately.
- Ability to work independently within agreed protocols and contribute effectively to a team.
- Ability to collect, record, analyse and present information accurately and use it to identify gaps, duplication, access barriers and opportunities for service improvement.
- Ability to contribute to audits, reporting, patient communications and engagement activity.
- Proactive, flexible and solutions focused approach.
Desirable
- Knowledge of Primary Care Networks, QOF, IIF and enhanced services. Knowledge of local health, social care, community and voluntary sector services and referral pathways.
- Awareness of Social Prescribing and personalised care. Knowledge of mental capacity, best-interest decision-making and appropriate information sharing.
- Experience engaging people who are less likely to access services.
Experience
Essential
- Experience
- Experience of providing administrative or customer-facing support, including managing telephone enquiries and booking appointments.
- Experience of working within a multidisciplinary or multi-agency environment and liaising with different services.
- Experience of coordinating activity, following up referrals or agreed actions and maintaining accurate records.
- Experience of supporting people who may be vulnerable or experience barriers to accessing services.
- Experience of handling confidential or sensitive information.
Desirable
- Experience in primary care or the NHS.
- Experience of referral triage, Social Prescribing, call and recall, caseload administration or care navigation.
- Experience in patient engagement, surveys, awareness campaigns or service-user communications.
- Experience of audit, service evaluation, quality improvement or data-quality work.
- Experience of supporting QOF, IIF, enhanced services or similar performance frameworks.
- Experience using EMIS or another clinical record system.
Other Requirements
Essential
- Able to travel efficiently between PCN
- practices and other local venues.
- Able to work flexibly in response to service
- needs, within contracted hours.
Demonstration of PCN Values
Essential
- Commitment to patient-centred care, health
- equity, dignity and respect.
- Inclusive and non-judgemental approach.
- Reliable, accountable and able to maintain
- confidentiality.
- Commitment to collaborative working and
- continuous improvement.
Qualifications
Essential
- Good standard of general education,
- including English and mathematics at GCSE
- grade C/4 or equivalent.
- Competent in Microsoft Outlook, Word and
- Excel and confident using digital systems.
- Willingness to complete mandatory and role
- specific training.
Desirable
- Care coordination or personalised care
- training recognised by the Personalised
- Care Institute.
Person Specification
Knowledge and Skill
Essential
- Knowledge
- Understanding of person-centred care, confidentiality, consent, safeguarding and professional boundaries.
- Understanding of information governance, UK GDPR and complete, accurate and timely record keeping.
- Awareness of equality, health inequalities, accessible communication and reasonable adjustments.
- Understanding of when and how to escalate risks, safeguarding concerns or matters outside the roles competence.
- Excellent verbal and written communication skills, including managing telephone enquiries and adapting communication to individual needs.
- Strong organisation, prioritisation, time-management and follow-up skills.
- Ability to coordinate referrals, appointments, communication and agreed actions across several organisations.
- Ability to build trusting relationships while maintaining professional boundaries and handling sensitive conversations with empathy, patience and diplomacy.
- Ability to recognise risk or deterioration and escalate concerns appropriately.
- Ability to work independently within agreed protocols and contribute effectively to a team.
- Ability to collect, record, analyse and present information accurately and use it to identify gaps, duplication, access barriers and opportunities for service improvement.
- Ability to contribute to audits, reporting, patient communications and engagement activity.
- Proactive, flexible and solutions focused approach.
Desirable
- Knowledge of Primary Care Networks, QOF, IIF and enhanced services. Knowledge of local health, social care, community and voluntary sector services and referral pathways.
- Awareness of Social Prescribing and personalised care. Knowledge of mental capacity, best-interest decision-making and appropriate information sharing.
- Experience engaging people who are less likely to access services.
Experience
Essential
- Experience
- Experience of providing administrative or customer-facing support, including managing telephone enquiries and booking appointments.
- Experience of working within a multidisciplinary or multi-agency environment and liaising with different services.
- Experience of coordinating activity, following up referrals or agreed actions and maintaining accurate records.
- Experience of supporting people who may be vulnerable or experience barriers to accessing services.
- Experience of handling confidential or sensitive information.
Desirable
- Experience in primary care or the NHS.
- Experience of referral triage, Social Prescribing, call and recall, caseload administration or care navigation.
- Experience in patient engagement, surveys, awareness campaigns or service-user communications.
- Experience of audit, service evaluation, quality improvement or data-quality work.
- Experience of supporting QOF, IIF, enhanced services or similar performance frameworks.
- Experience using EMIS or another clinical record system.
Other Requirements
Essential
- Able to travel efficiently between PCN
- practices and other local venues.
- Able to work flexibly in response to service
- needs, within contracted hours.
Demonstration of PCN Values
Essential
- Commitment to patient-centred care, health
- equity, dignity and respect.
- Inclusive and non-judgemental approach.
- Reliable, accountable and able to maintain
- confidentiality.
- Commitment to collaborative working and
- continuous improvement.
Qualifications
Essential
- Good standard of general education,
- including English and mathematics at GCSE
- grade C/4 or equivalent.
- Competent in Microsoft Outlook, Word and
- Excel and confident using digital systems.
- Willingness to complete mandatory and role
- specific training.
Desirable
- Care coordination or personalised care
- training recognised by the Personalised
- Care Institute.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Havering Health Ltd
Address
St Georges Health And Wellbeing Hub
113 Suttons Lane
Hornchurch
Essex
RM12 6RR
United Kingdom
Employer's website
Employer details
Employer name
Havering Health Ltd
Address
St Georges Health And Wellbeing Hub
113 Suttons Lane
Hornchurch
Essex
RM12 6RR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 4 Recovery Co-Ordinator - Salisbury
Avon & Wiltshire Mental Health Partnership NHS Trust View all jobs
Posted 6 day(s) ago
Reference: 2432053
Job summary
Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
SARUM CMHT are looking for a band 4 Recovery Co-Ordinator to join our friendly and supportive team.
We are a close knit, high performing Community Mental Health Team who are dedicated to providing person-centred care. While our work can be demanding at times, this is balanced with our warm, approachable culture. We take pride in showing up for our service users and our team.
In our team, you'll find approachable leadership, peer support, a genuine open-door culture, and a group of colleagues who care deeply about your well-being, professional growth, and day-to-day work-life harmony.
Main duties of the job
- Being a key worker for a case load of patient under our services.
- Organising and participating in the ongoing assessment, planning,delivering and review of care to meet identified physical and mental health socialcare and well being needs.
- Planning and undertaking defined interventions and treatments to enable theindividual to meet and develop their ongoing daily living skills, to increaseconfidence and independence in line with agreed personal recovery plans.
- Communicate effectively with a wide range of people in order to build and sustaineffective, and positive relationships with individuals, and carers, team membersand other agencies.
- Developing PWPs, safety plan with the patients under their case load.
- Completing safety assessments with the patients under their case load.
- Develop own knowledge and practice, and contribute to the development ofothers, making use of available feedback, supervision and appraisal to identifyappropriate areas of development for this work role, taking responsibility foraccessing identified learning and training opportunities.
About us
We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.
We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.
Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Details
Date posted
16 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year pro rata
Contract
Secondment
Working pattern
Part-time
Reference number
342-WTS147-1026
Job locations
Fountain Way Hospital
Wilton Road
Salisbury
SP2 7FD
United Kingdom
Job description
Job responsibilities
To provide focused, person-centered support and care interventions to people living in the community with severe and enduring mental health needs. To work alongside a multidisciplinary team, under the indirect supervision of registered clinicians, in an associate recovery worker and/or care coordinator role.Key activities will include: Forming compassionate, recovery-focused, therapeutic relationships with service users and their carers, supporting them to manage their mental health needs in a community setting. Engaging in the full range of ongoing needs assessment processes required by the team, including mental state, dynamic clinical risk, spiritual and cultural needs, and emotional, psychological andphysical wellbeing. Supporting service users to manage their finances and / or housing needs. Empowering service users to self-manage aspects of their ongoing treatment, such as medication, diet and lifestyle, physical health and general wellbeing. Depending on the team, key activities may also include: Undertaking the role of Care Coordinator for service users who have been assessed as presenting relatively low to moderate levels of clinical complexity and risk, under the guidance and supervision of registered clinicians. AWP Trust guidance on the allocation and management ofcommunity support worker caseloads can be found in P032 CPA and Risk Policy.
Promote and champion the rights, values, responsibilities and diversity of people, and act in an open and compassionate way within clear professional boundaries.Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services.Contribute to the planning, implementation and review of care packages, including implementing specific parts of an individual care plan. Working autonomously within relevant practice boundaries, under indirect, but not direct, supervision of registered clinicians.Conduct comprehensive assessments of mental health needs and clinical risks. Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters.Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, housing needs, and enabling people to access learning / training,or work opportunities.Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships.Support people with mental health needs to engage with their own health care, in accordance with their care plan.Act to protect individuals from abuse and harm in line with local and National policies and procedures (e.g. Safeguarding, Risk Management, Suicide Prevention). Work proactively with carers and families, identifying carers needs and signposting to appropriate services or agencies. Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities. Promote, monitor and maintain health, safety and security in the workplace.
Job description Job responsibilities To provide focused, person-centered support and care interventions to people living in the community with severe and enduring mental health needs. To work alongside a multidisciplinary team, under the indirect supervision of registered clinicians, in an associate recovery worker and/or care coordinator role.Key activities will include: Forming compassionate, recovery-focused, therapeutic relationships with service users and their carers, supporting them to manage their mental health needs in a community setting. Engaging in the full range of ongoing needs assessment processes required by the team, including mental state, dynamic clinical risk, spiritual and cultural needs, and emotional, psychological andphysical wellbeing. Supporting service users to manage their finances and / or housing needs. Empowering service users to self-manage aspects of their ongoing treatment, such as medication, diet and lifestyle, physical health and general wellbeing. Depending on the team, key activities may also include: Undertaking the role of Care Coordinator for service users who have been assessed as presenting relatively low to moderate levels of clinical complexity and risk, under the guidance and supervision of registered clinicians. AWP Trust guidance on the allocation and management ofcommunity support worker caseloads can be found in P032 CPA and Risk Policy. Promote and champion the rights, values, responsibilities and diversity of people, and act in an open and compassionate way within clear professional boundaries.Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services.Contribute to the planning, implementation and review of care packages, including implementing specific parts of an individual care plan. Working autonomously within relevant practice boundaries, under indirect, but not direct, supervision of registered clinicians.Conduct comprehensive assessments of mental health needs and clinical risks. Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters.Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, housing needs, and enabling people to access learning / training,or work opportunities.Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships.Support people with mental health needs to engage with their own health care, in accordance with their care plan.Act to protect individuals from abuse and harm in line with local and National policies and procedures (e.g. Safeguarding, Risk Management, Suicide Prevention). Work proactively with carers and families, identifying carers needs and signposting to appropriate services or agencies. Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities. Promote, monitor and maintain health, safety and security in the workplace.
Person Specification
Essential and Desirable
Essential
- experience of working with people with severe mental illness
- to have a full driving license
Desirable
- venepuncture trained
- ability to manage a caseload of patients
- working in the community setting
- experience with lone working
Person Specification Essential and Desirable Essential experience of working with people with severe mental illness to have a full driving license Desirable venepuncture trained ability to manage a caseload of patients working in the community setting experience with lone working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Fountain Way Hospital
Wilton Road
Salisbury
SP2 7FD
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Avon & Wiltshire Mental Health Partnership NHS Trust
Address
Fountain Way Hospital
Wilton Road
Salisbury
SP2 7FD
United Kingdom
Employer's website
http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Phlebotomist and Canulation Technician (Paediatrics & ED)
The Dudley Group NHS Foundation Trust View all jobs
Posted 6 day(s) ago
Reference: 2431953
Job summary
An exciting opportunity has become available for Band 3 Phlebotomists at Russell's Hall Hospital Outpatient Emergency Department and Paediatric Clinic.
This role involves providing a phlebotomy service to children in the Children's Department at Russells Hall Hospital, the role will also involve supporting the Emergency Department with phlebotomy and cannulation of patients. Candidates must have extensive experience in venepuncture and cannulation of patients.
Working hours will be between between 8am-10pm (depending if working within Paediatirc Department or Emergency Department, providing a 7-day service including weekends, Bank Holidays and Christmas.
Full clinical skills training will be provided to support the service. Must have existing Phlebotomy experience, and be willing to undertake Cannulation Training.
Main duties of the job
To provide a high quality Phlebotomy service that offers the best possible standards of patient care to patients and any other area requiring venesection services.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Details
Date posted
16 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
253-0926-8282269
Job locations
Russell Hall
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person Specification
Qualifications & Education
Essential
- GCSE Grade C or equivalent in English and Maths.
Knowledge and Training
Essential
- Commitment to develop and maintain skills and knowledge.
Experience
Essential
- Able to communicate the needs of the role to relevant team members\managers
- Able to work quickly under indirect supervision
- Trained and have experience within Venepuncture
Desirable
- Experience of working with children within a hospital environment
Communication and Relationship Skills
Essential
- Able to work well with patients and staff at all levels. Understanding of the needs of patients and the department's role in their fulfilment.
Analytical and Judgement Skills
Essential
- The ability to recognise and respond accordingly to Safeguarding concerns.
Person Specification
Qualifications & Education
Essential
- GCSE Grade C or equivalent in English and Maths.
Knowledge and Training
Essential
- Commitment to develop and maintain skills and knowledge.
Experience
Essential
- Able to communicate the needs of the role to relevant team members\managers
- Able to work quickly under indirect supervision
- Trained and have experience within Venepuncture
Desirable
- Experience of working with children within a hospital environment
Communication and Relationship Skills
Essential
- Able to work well with patients and staff at all levels. Understanding of the needs of patients and the department's role in their fulfilment.
Analytical and Judgement Skills
Essential
- The ability to recognise and respond accordingly to Safeguarding concerns.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Dudley Group NHS Foundation Trust
Address
Russell Hall
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Employer's website
Employer details
Employer name
The Dudley Group NHS Foundation Trust
Address
Russell Hall
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 6 day(s) ago
Reference: 2431943
Job summary
The Role Be the calm voice people turn to when they need help most. Every day, thousands of people contact NHS 111 looking for advice, reassurance and urgent support. As an IC24 Health Advisor, you'll often be their first point of contact. Through calm conversations, careful listening and guided assessment pathways, you'll assess patients needs and help them access the right care, from the right service, at the right time. No two calls are the same. You could be reassuring a parent worried about their child's earache, supporting someone with a minor illness, those in mental health crises or helping a caller whose symptoms require an emergency ambulance response. Whatever the situation, you'll balance compassion with professionalism while making safe decisions in a fast-paced environment. This isn't just a customer service role. It's a role with real responsibility, purpose and the opportunity to make a genuine difference to people's lives every single day. The work can be relentless and emotionally demanding, but you'll never be expected to do it alone. With comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians, we'll help you build the skills and confidence to succeed.
Main duties of the job
Be the calm voice people turn to when they need help most. As an IC24 Health Advisor, thousands of people contact NHS 111 looking for advice and support daily. You'll be the first point of contact, using guided assessment pathways to assess patients' needs and ensure they access the right care at the right time. No two calls are the same: you may reassure a parent worried about their child or assist someone in a mental health crisis. This role requires balancing compassion with professionalism while making safe decisions in a fast-paced environment. Working at NHS 111 is more than a customer service role; it's a position with real purpose and the chance to make a difference every day. The work can be emotionally demanding, but you will receive comprehensive training, coaching, and support from experienced colleagues and clinicians. Full office attendance is required for this significant role, supported by ongoing learning and development opportunities.
About us
Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care, and urgent care services to over six million patients across the UK. As an organisation, IC24 is dedicated to helping patients access the care they need when they need it the most. They prioritize patient safety and support individuals in finding the right care and advice, ensuring that each patient receives adequate assistance in their time of need. IC24 values inclusion and respect for all people, encouraging applications from under-represented groups to ensure an inclusive environment where everyone feels they belong. By focusing on training, coaching, and providing continued support for their employees, IC24 aims to develop the confidence and skills necessary for excellence in patient care. The organisation is committed to equal opportunities and workplace adjustments, ensuring that all recruitment processes are accessible to everyone. They're proud of their commitment to safeguarding those in their care and creating a work environment where employees can continuously grow and thrive.
Details
Date posted
16 October 2026
Pay scheme
Other
Salary
£24,929.44 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1564108458
Job locations
IC24
Peterborough
PE7 8HP
United Kingdom
Job description
Job responsibilities
Package Description:
The Role
Be the calm voice people turn to when they need help most.
Every day, thousands of people contact NHS 111 looking for advice, reassurance and urgent support.
As an IC24 Health Advisor, you'll often be their first point of contact. Through calm conversations, careful listening and guided assessment pathways, you'll assess patients needs and help them access the right care, from the right service, at the right time.
No two calls are the same. You could be reassuring a parent worried about their child's earache, supporting someone with a minor illness, those in mental health crises or helping a caller whose symptoms require an emergency ambulance response. Whatever the situation, you'll balance compassion with professionalism while making safe decisions in a fast-paced environment.
This isn't just a customer service role. It's a role with real responsibility, purpose and the opportunity to make a genuine difference to people's lives every single day.
The work can be relentless and emotionally demanding, but you'll never be expected to do it alone. With comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians, we'll help you build the skills and confidence to succeed.
To learn more about a day in the life of a Health Advisor click here to watch our video.
100% office attendance required
What you'll be doing
Being the first point of contact for patients
Answer NHS 111 calls, listen carefully to patients' concerns and gather the information needed to understand their needs.
Assessing patient needs safely
Use NHS Pathways and approved processes to assess both urgent and non-urgent conditions, ensuring patients receive safe and appropriate outcomes.
Directing people to the right care
Signpost callers to the most appropriate service, whether that's self-care advice, primary care, urgent treatment, community services or an emergency response.
Managing challenging conversations
Support callers who may be distressed, anxious or vulnerable, demonstrating empathy while maintaining professionalism and appropriate boundaries.
Multitasking with accuracy
Navigate multiple IT systems, record information accurately and follow established processes while speaking with callers.
Delivering high-quality care
Work to quality standards, service expectations and compliance requirements while keeping patient safety at the heart of every decision.
Learning and developing
Take part in training, coaching, competency assessments and ongoing development to continually build your knowledge and confidence.
Supporting safe patient care
Recognise safeguarding concerns, escalate where appropriate and demonstrate IC24's values of Care, Excellence, Respect and Innovation in every interaction.
Who this role suits
You don't need previous healthcare experience to succeed as a Health Advisor.
What matters most is your ability to communicate, stay calm under pressure and genuinely care about helping people. We'll teach you the clinical systems and processes - you bring the right attitude, and we'll help you develop the rest.
You'll thrive in this role if you:
- Care about making a positive difference to people's lives.
- Communicate confidently, listen actively and build rapport with people from all walks of life, with excellent spoken and written English.
- Stay calm, show empathy and make sound decisions in fast-paced or emotionally challenging situations.
- Are confident using technology, navigating multiple computer systems and multitasking accurately.
- Learn quickly, welcome feedback and are committed to continuous development.
- Are reliable, take responsibility for your attendance and performance, and can work a 24/7 rota, including weekends.
- Values inclusion, dignity, confidentiality and respect for everyone
Who are we?
Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care and urgent care services to more than six million patients across the UK.
Every day, our people help patients access the care they need, when they need it most.
Why IC24?
Working in NHS 111 is rewarding, but it comes with challenges. At IC24, you'll never face those challenges alone.
You'll receive comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians who want to see you succeed. Whether you're joining from customer service, retail, hospitality or healthcare, we'll help you build the confidence and skills to become an outstanding Health Advisor.
Let's be honest about the role
This role isn't for everyone.
Calls can be back-to-back, and you'll regularly speak with people who are worried, distressed or experiencing serious symptoms. The pace is fast, the training is intensive and there's a lot to learn as you build confidence using NHS Pathways, clinical processes and multiple computer systems.
Some new starters underestimate:
- The intensity and volume of calls.
- The emotional impact of difficult conversations.
- The level of multitasking and IT skills required.
- The importance of attendance, punctuality and personal resilience.
- How quickly safe decisions sometimes need to be made.
- The ongoing learning, coaching and quality assessments that support safe patient care.
What can't easily be taught is resilience, emotional intelligence, compassion and a genuine desire to help people.
Working HoursAll Health Advisors must be able to work at least 50% of weekends.
Full-Time OptionsYoull work a mix of early and late shifts, starting at 7am or 8am and finishing later than 10pm. If preferred, you can choose to work only late shifts or night shifts (typically 10pm to 6am). Weekend shifts are required every other weekend, but you can opt to work more if youd like.
Part-Time OptionsPart-time roles mainly focus on evening and weekend shifts, but a mix of early and evening shifts may be offered.
Weekday shifts are between 4-6-hours, either early between 6am-12noon or late from 4pm and longer shifts on the weekends.
Weekend-only roles are also available, and additional hours may be offered during busy periods
Training and Start DatesWere looking for candidates who can start training in January. Please note, the training for this role runs for 5 weeks and is full time (37.5 hours per week). We offer these courses in two timetables, either Monday-Friday 9am-5pm or Evening and Weekends.
What's in it for you?
- £12.75 per hour, plus enhancements of up to 60% for unsociable hours.
- NHS Pension Scheme
- 33 days annual leave
- Enhanced family leave policies.
- Wellbeing support, Employee Assistance Programme and occupational health services.
- Ongoing training, coaching and career development opportunities.
- Blue Light Card eligibility and access to employee reward and discount schemes.
- The opportunity to do meaningful work that genuinely makes a difference to people's lives.
Employment is subject to proof of eligibility to work in the UK, a satisfactory Enhanced DBS with Barred Lists check, and three years of satisfactory references.
Come and Meet UsIf you are shortlisted, we will invite you to an assessment evening at our Peterborough Care Coordination Centre, PE7 8HPThis is a great opportunity to learn more about the role, meet the team and take part in a face-to-face interview.
We celebrate brave ideas and brave people.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong.
If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Job description Job responsibilities Package Description:The RoleBe the calm voice people turn to when they need help most.Every day, thousands of people contact NHS 111 looking for advice, reassurance and urgent support.As an IC24 Health Advisor, you'll often be their first point of contact. Through calm conversations, careful listening and guided assessment pathways, you'll assess patients needs and help them access the right care, from the right service, at the right time.No two calls are the same. You could be reassuring a parent worried about their child's earache, supporting someone with a minor illness, those in mental health crises or helping a caller whose symptoms require an emergency ambulance response. Whatever the situation, you'll balance compassion with professionalism while making safe decisions in a fast-paced environment.This isn't just a customer service role. It's a role with real responsibility, purpose and the opportunity to make a genuine difference to people's lives every single day.The work can be relentless and emotionally demanding, but you'll never be expected to do it alone. With comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians, we'll help you build the skills and confidence to succeed.To learn more about a day in the life of a Health Advisor click here to watch our video.100% office attendance requiredWhat you'll be doingBeing the first point of contact for patientsAnswer NHS 111 calls, listen carefully to patients' concerns and gather the information needed to understand their needs.Assessing patient needs safelyUse NHS Pathways and approved processes to assess both urgent and non-urgent conditions, ensuring patients receive safe and appropriate outcomes.Directing people to the right careSignpost callers to the most appropriate service, whether that's self-care advice, primary care, urgent treatment, community services or an emergency response.Managing challenging conversationsSupport callers who may be distressed, anxious or vulnerable, demonstrating empathy while maintaining professionalism and appropriate boundaries.Multitasking with accuracyNavigate multiple IT systems, record information accurately and follow established processes while speaking with callers.Delivering high-quality careWork to quality standards, service expectations and compliance requirements while keeping patient safety at the heart of every decision.Learning and developingTake part in training, coaching, competency assessments and ongoing development to continually build your knowledge and confidence.Supporting safe patient careRecognise safeguarding concerns, escalate where appropriate and demonstrate IC24's values of Care, Excellence, Respect and Innovation in every interaction.Who this role suitsYou don't need previous healthcare experience to succeed as a Health Advisor.What matters most is your ability to communicate, stay calm under pressure and genuinely care about helping people. We'll teach you the clinical systems and processes - you bring the right attitude, and we'll help you develop the rest.You'll thrive in this role if you: Care about making a positive difference to people's lives. Communicate confidently, listen actively and build rapport with people from all walks of life, with excellent spoken and written English. Stay calm, show empathy and make sound decisions in fast-paced or emotionally challenging situations. Are confident using technology, navigating multiple computer systems and multitasking accurately. Learn quickly, welcome feedback and are committed to continuous development. Are reliable, take responsibility for your attendance and performance, and can work a 24/7 rota, including weekends. Values inclusion, dignity, confidentiality and respect for everyoneWho are we?Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care and urgent care services to more than six million patients across the UK.Every day, our people help patients access the care they need, when they need it most.Why IC24?Working in NHS 111 is rewarding, but it comes with challenges. At IC24, you'll never face those challenges alone.You'll receive comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians who want to see you succeed. Whether you're joining from customer service, retail, hospitality or healthcare, we'll help you build the confidence and skills to become an outstanding Health Advisor.Let's be honest about the roleThis role isn't for everyone.Calls can be back-to-back, and you'll regularly speak with people who are worried, distressed or experiencing serious symptoms. The pace is fast, the training is intensive and there's a lot to learn as you build confidence using NHS Pathways, clinical processes and multiple computer systems.Some new starters underestimate: The intensity and volume of calls. The emotional impact of difficult conversations. The level of multitasking and IT skills required. The importance of attendance, punctuality and personal resilience. How quickly safe decisions sometimes need to be made. The ongoing learning, coaching and quality assessments that support safe patient care.What can't easily be taught is resilience, emotional intelligence, compassion and a genuine desire to help people.Working HoursAll Health Advisors must be able to work at least 50% of weekends.Full-Time OptionsYoull work a mix of early and late shifts, starting at 7am or 8am and finishing later than 10pm. If preferred, you can choose to work only late shifts or night shifts (typically 10pm to 6am). Weekend shifts are required every other weekend, but you can opt to work more if youd like.Part-Time OptionsPart-time roles mainly focus on evening and weekend shifts, but a mix of early and evening shifts may be offered.Weekday shifts are between 4-6-hours, either early between 6am-12noon or late from 4pm and longer shifts on the weekends.Weekend-only roles are also available, and additional hours may be offered during busy periodsTraining and Start DatesWere looking for candidates who can start training in January. Please note, the training for this role runs for 5 weeks and is full time (37.5 hours per week). We offer these courses in two timetables, either Monday-Friday 9am-5pm or Evening and Weekends.What's in it for you? £12.75 per hour, plus enhancements of up to 60% for unsociable hours. NHS Pension Scheme 33 days annual leave Enhanced family leave policies. Wellbeing support, Employee Assistance Programme and occupational health services. Ongoing training, coaching and career development opportunities. Blue Light Card eligibility and access to employee reward and discount schemes. The opportunity to do meaningful work that genuinely makes a difference to people's lives.Employment is subject to proof of eligibility to work in the UK, a satisfactory Enhanced DBS with Barred Lists check, and three years of satisfactory references.Come and Meet UsIf you are shortlisted, we will invite you to an assessment evening at our Peterborough Care Coordination Centre, PE7 8HPThis is a great opportunity to learn more about the role, meet the team and take part in a face-to-face interview.We celebrate brave ideas and brave people.We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong.If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.
Person Specification
Qualifications
Essential
- No previous healthcare experience is required for this role. Key qualifications include the ability to communicate effectively, stay calm under pressure, show empathy, work with accuracy, and demonstrate a genuine desire to help people. Confidence in using technology and navigating multiple computer systems is also essential.
Person Specification Qualifications Essential No previous healthcare experience is required for this role. Key qualifications include the ability to communicate effectively, stay calm under pressure, show empathy, work with accuracy, and demonstrate a genuine desire to help people. Confidence in using technology and navigating multiple computer systems is also essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Peterborough
PE7 8HP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Employer details
Employer name
Integrated Care 24 Ltd
Address
IC24
Peterborough
PE7 8HP
United Kingdom
Employer's website
https://careers.ic24.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 2/3 HCA -Fracture Clinic, Orthopaedic & Rheumatology OPD
North West Anglia NHS Foundation Trust View all jobs
Posted 6 day(s) ago
Reference: 2431931
Job summary
We are looking for a caring, compassionate and enthusiastic health care assistant to join our vibrant and dynamic team within the PCH Fracture, Orthopaedic and Rheumatology outpatient department. As a department, we care for adults and children. We run trauma clinics, elective clinics, rheumatology clinics, as well as a plaster room and minor ops procedure room. We also work within a vast MDT, including hand therapists, adult physios, paediatric physios and specialist nurse practitioners.
For Band 3 appointments: NVQ / QCF Level 3 in a health-related subject or demonstrable equivalent experience supported by completion of a competency-based clinical skills framework
Main duties of the job
You will be required to work flexibly within the department, working within the clinics, plaster room, phlebotomy room and minor ops procedure room. There is also a requirement to work cross site at Hinchingbrooke Hospital if the need arises on an ad hoc basis.
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Details
Date posted
16 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
176-S-8041915
Job locations
Peterborough City Hospital
Bretton Gate
Peterborough
PE39GZ
United Kingdom
Job description
Job responsibilities
It is strongly recommended to come and look around the department before applying for this position. Please contact either Ellie or Anny on 01733 673420 to arrange.
Job description
Job responsibilities
It is strongly recommended to come and look around the department before applying for this position. Please contact either Ellie or Anny on 01733 673420 to arrange.
Person Specification
Education and qualifications
Essential
- Maths and English skills equivalent to level 1 literacy and numeracy
- Ability to complete written and electronic records accurately and undertake competency-based learning
- CanFor Band 3 appointments: NVQ / QCF Level 3 in a health-related subject or demonstrable equivalent experience supported by completion of a competency-based clinical skills framework
- Willingness to complete the Care Certificate within a specified time (if not already achieved)
Desirable
- Completion of the care certificate
- NVQ/ QCF level 2 0r 3 in health related subject
Experience
Essential
- Experience caring for others or providing customer-focused services
- Experience of working effectively as part of a multidisciplinary team
Desirable
- Experience of working as a Healthcare Assistant or in a similar care role
- Experience of caring for patients in an acute setting
Key Skills
Essential
- Ability to communicate clearly in English verbally, in writing, via IT and using the telephone
Person Specification
Education and qualifications
Essential
- Maths and English skills equivalent to level 1 literacy and numeracy
- Ability to complete written and electronic records accurately and undertake competency-based learning
- CanFor Band 3 appointments: NVQ / QCF Level 3 in a health-related subject or demonstrable equivalent experience supported by completion of a competency-based clinical skills framework
- Willingness to complete the Care Certificate within a specified time (if not already achieved)
Desirable
- Completion of the care certificate
- NVQ/ QCF level 2 0r 3 in health related subject
Experience
Essential
- Experience caring for others or providing customer-focused services
- Experience of working effectively as part of a multidisciplinary team
Desirable
- Experience of working as a Healthcare Assistant or in a similar care role
- Experience of caring for patients in an acute setting
Key Skills
Essential
- Ability to communicate clearly in English verbally, in writing, via IT and using the telephone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Peterborough City Hospital
Bretton Gate
Peterborough
PE39GZ
United Kingdom
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Peterborough City Hospital
Bretton Gate
Peterborough
PE39GZ
United Kingdom
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Health Care Assistant
Primary Integrated Community Services View all jobs
Posted 6 day(s) ago
Reference: 2431869
Job summary
ABOUT THE ROLE
We have an exciting opportunity for a Health Care Assistant to join our dynamic team. We are looking for someone who is enthusiastic about providing high quality care.
The successful applicant will have some of the skills, knowledge and experience required to fulfil the job description but further training, if required, will be available.
PICS is a GP owned organisation that provides a wide range of services in primary and community care with the aim of improving the health and wellbeing of all our patients and their families. These services are provided in a range of settings including peoples own homes and GP surgeries. Our focus is on delivering all care as close to home as possible.
We pride ourselves on being caring, safe and excellent; we work to constantly improve the quality of care we provide, and we expect our staff to commit to and demonstrate these values.
WORKING PATTERN
24 hours across Wednesday, Thursday and Friday, with 8.5-hour shifts including a 30-minute unpaid lunch break.
Previous applicants need not apply.
Main duties of the job
KEY RESPONSIBILITIES
- To support the practice nursing team to enable them to function effectively
- To contribute to the nursing teams aim of providing high quality, safe and effective nursing care to the practice population
KEY REQUIREMENTS
- GCSE grade A-C/Functional skills level 2 in English and Maths or equivalent
- NVQ Level 2 in Health and Social Care/Care Certificate or equivalent training & experience or willingness to undertake
- A demonstrable commitment to professional development
About us
PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solution through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks. Find out more about us: http://picsnhs.org.uk/.
Benefits of working for PICS
We offer a comprehensive package which includes:
- NHS Pension 2015 Scheme (subject to eligibility)
- Alternative government-based scheme (subject to eligibility)
- Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
- Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
- Working in a multi-disciplinary team with support from a wide variety of professionals
- A flexible approach to a work-life balance
- Cycle to work scheme (subject to eligibility)
- Access to Blue Light Card scheme
- All staff events and conferences
- Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
- Free parking across many sites
- Personalised induction into the company and job role
Details
Date posted
16 October 2026
Pay scheme
Other
Salary
Depending on experience £13.00 - £14.50 per hour
Contract
Permanent
Working pattern
Part-time
Reference number
E0220-26-0020WHY
Job locations
Whyburn Medical Practice
The Health Centre, Curtis Street
Hucknall
Nottinghamshire
NG15 7JE
United Kingdom
Job description
Job responsibilities
KEY RESPONSIBILITIES
Clinical Practice:
- To perform venepuncture for patients including patients from sixteen years old, using vacutainer system and use the electronic request system (ICE) to record blood sample requests.
- To measure and record on practice approved templates, physiological signs - alerting a registered practitioner in an appropriate time frame if physiological signs are outside normal parameters.
- Blood pressure
- Pulse rate and rhythm
- Temperature
- Oxygen saturations
- Height and weight (BMI)
- To maintain the Home BP devices inventory, tracking and service schedule data.
- Undertake 24-hour blood pressure monitoring
- To test urine specimens using appropriate equipment and prepare samples for hospital transportation and analysis if required.
- Undertake ECGs as requested & report to the appropriate GP / ANP.
- To perform simple dressing regimes.
- Removal of clips and sutures.
- Assist GPs with minor surgery clinics / coil fittings.
- Perform ear irrigation.
- To perform registration medicals (New Patient Checks).
- To undertake NHS Health Checks Part 1 (collection of data)
- To perform Flu, Pneumonia and B12 injections (after the first dose has been given by a registered healthcare professional) within the surgery environment. Administration will be under a Patient Specific Direction / prescription.
- To monitor stock and place order for pathology items.
- To ensure that GP rooms are checked weekly and stock replenished and rotated as required, ensuring that internal cupboards are clean and stock is checked re expiry dates. Check sharps bins are appropriately labelled, secured and replaced as appropriate.
- To undertake weekly checks of the emergency equipment
- To perform other tasks as appropriately trained and agreed to meet the needs of the practice.
Communication /Utilising Information Systems:
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
- Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
- Communicate in an appropriate timeframe, any concerns about patients health status to a registered clinician.
- Document care and accurately record data using SystmOne.
- Contribute to the work of the practice team in by utilising the data from SystmOne and other information systems to improve care.
Delivering Quality Service:
- Work with the nursing and practice team to assess effectiveness of care delivery, for example through assisting with audits, reviews and evaluation of care.
- Support and participate in shared learning across the practice and wider organisation.
Team Working:
- Understand own role and scope in the organisation and identify how this may develop over time.
- Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.
Management of Risk:
The post holder must comply with all PICS policies and procedures which aim to ensure safe practice and minimise risk. This includes:
- Infection control / needlestick Protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to the manager. All staff at the surgery should attend infection control training and updates as required.
- Health and safety / COSHH policy
- Fire policy
- Incident reporting policy
Learning and Development:
- The post holder should only undertake tasks for which he / she is competent.
- Any training / development needs should be discussed with the manager.
- The post holder is expected to undertake all mandatory training, relevant additional training and participate in clinical supervision / reflection on practice.
- The post-holder is required to attend clinical / nurse meetings and participate in an annual appraisal which includes review of this job description.
Equity and Diversity:
- Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity.
- Support people who need assistance in exercising their rights.
- Adhere to local chaperoning policies.
- Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care.
Responsibility:
The post holder must be able to work on their own initiative but also as part of a multi-disciplinary team and have the ability to organise and prioritise their own daily workload. They must observe patient confidentiality at all times and work within their own personal competency.
Job description Job responsibilities KEY RESPONSIBILITIESClinical Practice:To perform venepuncture for patients including patients from sixteen years old, using vacutainer system and use the electronic request system (ICE) to record blood sample requests.To measure and record on practice approved templates, physiological signs - alerting a registered practitioner in an appropriate time frame if physiological signs are outside normal parameters.Blood pressurePulse rate and rhythmTemperatureOxygen saturationsHeight and weight (BMI)To maintain the Home BP devices inventory, tracking and service schedule data.Undertake 24-hour blood pressure monitoringTo test urine specimens using appropriate equipment and prepare samples for hospital transportation and analysis if required.Undertake ECGs as requested & report to the appropriate GP / ANP.To perform simple dressing regimes.Removal of clips and sutures.Assist GPs with minor surgery clinics / coil fittings.Perform ear irrigation.To perform registration medicals (New Patient Checks).To undertake NHS Health Checks Part 1 (collection of data)To perform Flu, Pneumonia and B12 injections (after the first dose has been given by a registered healthcare professional) within the surgery environment. Administration will be under a Patient Specific Direction / prescription.To monitor stock and place order for pathology items.To ensure that GP rooms are checked weekly and stock replenished and rotated as required, ensuring that internal cupboards are clean and stock is checked re expiry dates. Check sharps bins are appropriately labelled, secured and replaced as appropriate.To undertake weekly checks of the emergency equipmentTo perform other tasks as appropriately trained and agreed to meet the needs of the practice.Communication /Utilising Information Systems:Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.Communicate in an appropriate timeframe, any concerns about patients health status to a registered clinician.Document care and accurately record data using SystmOne.Contribute to the work of the practice team in by utilising the data from SystmOne and other information systems to improve care.Delivering Quality Service:Work with the nursing and practice team to assess effectiveness of care delivery, for example through assisting with audits, reviews and evaluation of care.Support and participate in shared learning across the practice and wider organisation.Team Working:Understand own role and scope in the organisation and identify how this may develop over time.Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.Management of Risk:The post holder must comply with all PICS policies and procedures which aim to ensure safe practice and minimise risk. This includes:Infection control / needlestick Protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to the manager. All staff at the surgery should attend infection control training and updates as required.Health and safety / COSHH policyFire policyIncident reporting policyLearning and Development:The post holder should only undertake tasks for which he / she is competent.Any training / development needs should be discussed with the manager.The post holder is expected to undertake all mandatory training, relevant additional training and participate in clinical supervision / reflection on practice.The post-holder is required to attend clinical / nurse meetings and participate in an annual appraisal which includes review of this job description.Equity and Diversity:Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity.Support people who need assistance in exercising their rights.Adhere to local chaperoning policies.Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care.Responsibility:The post holder must be able to work on their own initiative but also as part of a multi-disciplinary team and have the ability to organise and prioritise their own daily workload. They must observe patient confidentiality at all times and work within their own personal competency.
Person Specification
Qualifications
Essential
- Please provide details of your CPD, using examples where necessary.
Experience
Essential
- Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Personal Qualities
Essential
- Please provide details for why you would be a great fit for this role and why you have decided to apply.
Knowledge and skills
Essential
- Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Person Specification Qualifications Essential Please provide details of your CPD, using examples where necessary. Experience Essential Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance. Personal Qualities Essential Please provide details for why you would be a great fit for this role and why you have decided to apply. Knowledge and skills Essential Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Integrated Community Services
Address
Whyburn Medical Practice
The Health Centre, Curtis Street
Hucknall
Nottinghamshire
NG15 7JE
United Kingdom
Employer's website
http://picsnhs.org.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Integrated Community Services
Address
Whyburn Medical Practice
The Health Centre, Curtis Street
Hucknall
Nottinghamshire
NG15 7JE
United Kingdom
Employer's website
http://picsnhs.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Phlebotomist
Rothwell & Desborough Healthcare Group View all jobs
Posted 6 day(s) ago
Reference: 2431797
Job summary
Come and join our friendly, growing team!
As the first point of contact for many of our patients each day, you will play a vital role in providing a reassauring, high-quality experience.
Main duties of the job
We are looking for an experienced and precise Phlebotomist to join our friendly general practice team. In this vital role, you will be the face of our morning and possibly afternoon clinics, performing venepuncture for a diverse patient demographic. You will ensure blood samples are collected efficiently, accurately recorded, and safely prepared for laboratory transport. Working closely with our GPs, nursing team and allied healthcare professionals, you will provide the foundations for chronic conditions care.
About us
Rothwell and Desborough Healthcare Group is based in North Northamptonshire on the border of South Leicestershire. We are a friendly, patient focused practice offering general medical services to our population. The practice priorities are patient care, staff wellbeing, efficient systems, developing the business and creating an environment of clinical excellence.
Our existing team comprises of GP Partners, salaried GP, Nurse Practitioners, experienced nursing team, Clinical Pharmacists, Primary Care Practitioners (Paramedics), Social Prescribers and a large administrative team.
- Training practice
- Highly supportive admin team
- Paper light practice
- Strong nursing team
- Supportive PPG
- High QoF
- GP involvement in locality groups (ICB, LMC)
- CQC rating Good
- Complete minor operations/joint injections/contraception clinics
- 2 site surgery
- 22,000 patient list size
- SystmOne Practice
- Part of Triangle PCN
Details
Date posted
16 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Flexible working
Reference number
A0790-26-0015
Job locations
Rothwell Medical Centre
109 Desborough Road
Rothwell
KETTERING
Northamptonshire
NN14 6JQ
United Kingdom
Desborough Surgery
35 High Street
Desborough
KETTERING
Northamptonshire
NN14 2NB
United Kingdom
Job description
Job responsibilities
Running Your Own Clinics: You will work independently in your own treatment room, managing a steady stream of pre-booked patient appointments, with some on the day more urgent slots. Clinics are fast paced with 5 minute appointments. Plus ordering of pathology equipment for the practice.
Providing Excellent Care: You will be the face of the surgery for many patients, using a gentle and reassuring manner to put anxious or nervous people at ease.
Spotless Accuracy: You will perform strict identification checks, label blood tubes, and update patient records on our computer system without errors.
Teamwork: While you run your own clinics, you are part of a supportive team of nurses, HCA's, GP's, Allied HCP's and administrative team
Patient advocate: You will be the patients' advocate and face of the surgery, referring to colleagues as required.
Job description
Job responsibilities
Running Your Own Clinics: You will work independently in your own treatment room, managing a steady stream of pre-booked patient appointments, with some on the day more urgent slots. Clinics are fast paced with 5 minute appointments. Plus ordering of pathology equipment for the practice.
Providing Excellent Care: You will be the face of the surgery for many patients, using a gentle and reassuring manner to put anxious or nervous people at ease.
Spotless Accuracy: You will perform strict identification checks, label blood tubes, and update patient records on our computer system without errors.
Teamwork: While you run your own clinics, you are part of a supportive team of nurses, HCA's, GP's, Allied HCP's and administrative team
Patient advocate: You will be the patients' advocate and face of the surgery, referring to colleagues as required.
Person Specification
Qualifications
Essential
- Working in a phlebotomy clinic
Experience
Essential
- Qualified in Phlebotomy
Desirable
- Experienced in phlebotomy
Person Specification
Qualifications
Essential
- Working in a phlebotomy clinic
Experience
Essential
- Qualified in Phlebotomy
Desirable
- Experienced in phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Rothwell & Desborough Healthcare Group
Address
Rothwell Medical Centre
109 Desborough Road
Rothwell
KETTERING
Northamptonshire
NN14 6JQ
United Kingdom
Employer's website
Employer details
Employer name
Rothwell & Desborough Healthcare Group
Address
Rothwell Medical Centre
109 Desborough Road
Rothwell
KETTERING
Northamptonshire
NN14 6JQ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 6 day(s) ago
Reference: 2431786
Job summary
We are looking for a friendly, experienced and confident Phlebotomist to join our supportive and welcoming GP practice for 21.25 hours per week (Monday to Friday, 7.45am - 12pm)
Main duties of the job
This is an important patient-facing role within our clinical team. You will be responsible for providing safe, efficient and compassionate phlebotomy services to our patients, ensuring they have a positive and reassuring experience throughout their appointment.
Experience of working in a GP Surgery is essential.
About us
Woodcote Medical is a well-established suburban practice with approx. 18,000 patients across two locations in Purley and Coulsdon. Our multidisciplinary team includes GPs, Clinical Pharmacists, ANPs, a Paramedic, Nurses, HCAs, First Contact Physios, and a large administrative and patient services team.
Details
Date posted
16 October 2026
Pay scheme
Other
Salary
£13 to £14 an hour
Contract
Fixed term
Duration
365 days
Working pattern
Part-time, Flexible working
Reference number
A3389-26-0015
Job locations
Woodcote Medical
32 Foxley Lane
Purley
Surrey
CR8 3EE
United Kingdom
Woodcote Medical
140-142 Chipstead Valley Road
COULSDON
Surrey
CR5 3BB
United Kingdom
Job description
Job responsibilities
Key Responsibilities
- Perform phlebotomy safely, confidently and efficiently
- Collect blood samples for a range of laboratory investigations
- Accurately identify, label and handle patient samples in accordance with practice and laboratory procedures
- Follow all relevant infection prevention and control procedures
- Maintain accurate clinical documentation and patient records
- Provide a calm, professional and reassuring experience, particularly for patients who may be anxious or nervous about having blood taken
- Maintain a clean, safe and well-organised clinical environment
- Work effectively as part of the wider multidisciplinary practice team.
Working Pattern:Monday to Friday, 7:45am to 12:00pm
The role involves working within 5-minute appointment slots, so confidence, efficiency and excellent practical skills are essential.
The successful candidate will also need to be flexible to work across our Purley and Coulsdon surgery sites.
Job description
Job responsibilities
Key Responsibilities
- Perform phlebotomy safely, confidently and efficiently
- Collect blood samples for a range of laboratory investigations
- Accurately identify, label and handle patient samples in accordance with practice and laboratory procedures
- Follow all relevant infection prevention and control procedures
- Maintain accurate clinical documentation and patient records
- Provide a calm, professional and reassuring experience, particularly for patients who may be anxious or nervous about having blood taken
- Maintain a clean, safe and well-organised clinical environment
- Work effectively as part of the wider multidisciplinary practice team.
Working Pattern:Monday to Friday, 7:45am to 12:00pm
The role involves working within 5-minute appointment slots, so confidence, efficiency and excellent practical skills are essential.
The successful candidate will also need to be flexible to work across our Purley and Coulsdon surgery sites.
Person Specification
Experience
Essential
- Experience in phlebotomy
- Experience working in a GP practice
Desirable
- Has excellent communication and interpersonal skills
- Is professional, friendly and genuinely patient-focused
- Has a calm, reassuring and empathetic manner
- Is reliable, organised and able to work independently
- Has excellent attention to detail when handling, labelling and documenting samples
- Understands the importance of infection prevention, clinical governance and patient safety
- Is adaptable and willing to work across both practice locations.
Person Specification
Experience
Essential
- Experience in phlebotomy
- Experience working in a GP practice
Desirable
- Has excellent communication and interpersonal skills
- Is professional, friendly and genuinely patient-focused
- Has a calm, reassuring and empathetic manner
- Is reliable, organised and able to work independently
- Has excellent attention to detail when handling, labelling and documenting samples
- Understands the importance of infection prevention, clinical governance and patient safety
- Is adaptable and willing to work across both practice locations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Woodcote Medical
Address
Woodcote Medical
32 Foxley Lane
Purley
Surrey
CR8 3EE
United Kingdom
Employer's website
Employer details
Employer name
Woodcote Medical
Address
Woodcote Medical
32 Foxley Lane
Purley
Surrey
CR8 3EE
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Nursing Support Worker (Mental Health)
Hywel Dda University Health Board View all jobs
Posted 6 day(s) ago
Reference: 2431560
Job summary
The Nursing Support Worker is a valued member of the Multi-Disciplinary Team within the Older Adult Mental Health Assessment Unit, working under the direction of Registered Nurses to provide compassionate, person-centred care to older adults experiencing mental health conditions such as dementia, depression, anxiety, psychosis, and cognitive impairment.
The post holder supports patients with activities of daily living, delivers direct care, undertakes physical health observations, and assists in monitoring mental and physical wellbeing. Working in line with care plans, risk assessments, and relevant policies, they support patients throughout assessment, treatment, and recovery.
A key aspect of the role is developing therapeutic relationships, providing emotional support, promoting dignity and independence, and encouraging engagement in meaningful activities. Nursing Support Workers contribute to assessment and care planning by observing and reporting changes in patients' presentation, behaviour, cognition, mood, and physical health.
Working closely with nurses, doctors, occupational therapists, psychologists, social workers, families, and carers, they help maintain a safe, supportive, and therapeutic environment that promotes recovery, wellbeing, and positive outcomes for older adults.
This is a full-time post.
Main duties of the job
The post holder will primarily work within the Older Adult Mental Health Assessment Unit and may be required to work across Adult Mental Health inpatient services to meet service needs.
Key responsibilities include providing high-quality, person-centred care to older adults with mental health conditions, dementia, cognitive impairment, and complex physical health needs. The post holder will support patients with activities of daily living, therapeutic engagement, recovery-focused interventions, and meaningful activities that promote independence and wellbeing.
They will monitor and report changes in patients' mental and physical wellbeing, contributing to multidisciplinary assessments, care planning, treatment, and discharge processes. The role involves supporting patients experiencing distress, anxiety, confusion, or challenging behaviour, using compassionate, person-centred approaches and working in accordance with risk assessments, observation policies, safeguarding procedures, and individual care plans.
The post holder will help maintain a safe, therapeutic ward environment, promote dignity, equality, inclusion, and patients' rights, and develop effective relationships with patients, families, carers, and members of the multidisciplinary team.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Details
Date posted
16 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
100-ACS228-1026
Job locations
Caebryn, Prince Philip Hospital
Llanelli
SA14 8QF
United Kingdom
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Interviews will be held on 29/10/2026
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Interviews will be held on 29/10/2026
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge
Essential
- Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
- Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
- Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
- Ability to be able to complete certified/accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction
Desirable
- Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA)
Experience
Essential
- Experience of working within a relevant heath or social care environment, providing direct patient care
Desirable
- Experience of working with patient groups relevant to area of practice
- Experience of working within the NHS
Language Skills
Desirable
- Welsh Speaker (Level 1)
Person Specification
Qualifications and Knowledge
Essential
- Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
- Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
- Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
- Ability to be able to complete certified/accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction
Desirable
- Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA)
Experience
Essential
- Experience of working within a relevant heath or social care environment, providing direct patient care
Desirable
- Experience of working with patient groups relevant to area of practice
- Experience of working within the NHS
Language Skills
Desirable
- Welsh Speaker (Level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hywel Dda University Health Board
Address
Caebryn, Prince Philip Hospital
Llanelli
SA14 8QF
United Kingdom
Employer's website
Employer details
Employer name
Hywel Dda University Health Board
Address
Caebryn, Prince Philip Hospital
Llanelli
SA14 8QF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Customer Care Officer
King's College Hospital NHS Foundation Trust View all jobs
Posted 6 day(s) ago
Reference: 2431453
Job summary
As a Customer Care Officer in the PRUH Emergency Department, the post holder is responsible for delivering a comprehensive reception and administration service, demonstrating exemplary customer service to patients and visitors. The post holder will be expected to work flexibly within a team to ensure that reception duties are covered 24/7.
As a member of the team, the post holder will be responsible for booking patients into the emergency department, answering and directing phone calls, responding to patient/visitor requests, providing admin support, managing inboxes and assisting with business continuity and downtime, both planned and unplanned.
Main duties of the job
The main duties of a CCO are inclusive (but not limited to) the below
CCOs will receive and register injured/trauma patients within the agreed timescales and customer care standards.
CCOs must ensure accurate and diligent administration with regards to receiving and registering patients, maintaining required Trust data, completing necessary paperwork, obtaining signatures of consent from patients, manual indexing, and entry on the in-house computer system to an agreed specified standard. You must ensure that the Emergency Department (ED) captures all relevant registration data and that this is entered on to the in-house computer data base namely EPIC.
Post-holder must manage face-to-face enquiries promptly and efficiently, providing an immediate response or referring individual on to appropriate person as and when required and answer telephone calls in a polite and professional manner taking accurate messages and ensuring these are given to the appropriate people.
About us
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Details
Date posted
16 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year pro rata per annum including high cost area
Contract
Permanent
Working pattern
Part-time
Reference number
213-DivisionB-8231288
Job locations
Princess Royal University Hospital
Farnborough Common
Orpington
BR68ND
United Kingdom
Job description
Job responsibilities
The post holder is responsible for delivering a comprehensive reception and administration service to the Emergency Department. The accurate collection, inputting and maintenance of data is key to this position as the post holder will be expected to work flexibly within a team to ensure that the department captures all activity data and that this data is correct. Reception duties will involve face-to-face patient contact and telephone work with some ability to assess when an individual requires immediate clinical assistance. Appropriate training will be given to assist with this.
A high level of professionalism is essential and a courteous and polite approach to our client group is expected at all times. CCOs will support the department with ad-hoc administration duties and provide assistance during periods of outage/downtime.
Further details can be found on the job description and person specification
Job description
Job responsibilities
The post holder is responsible for delivering a comprehensive reception and administration service to the Emergency Department. The accurate collection, inputting and maintenance of data is key to this position as the post holder will be expected to work flexibly within a team to ensure that the department captures all activity data and that this data is correct. Reception duties will involve face-to-face patient contact and telephone work with some ability to assess when an individual requires immediate clinical assistance. Appropriate training will be given to assist with this.
A high level of professionalism is essential and a courteous and polite approach to our client group is expected at all times. CCOs will support the department with ad-hoc administration duties and provide assistance during periods of outage/downtime.
Further details can be found on the job description and person specification
Person Specification
Qualifications, Knowledge and Skills
Essential
- Good standard of general education to at least GCSE grade A-C or equivalent in English and Maths
- Basic computer literacy. Willingness to learn new computer software packages.
- Ability to work under pressure and exercise judgment when dealing with enquiries
- Excellent written and verbal communication skills combined with an effective and courteous telephone manner.
Desirable
- Administrative experience within an NHS hospital environment that involves daily data collection to a required standard or similar environment.
Person Specification
Qualifications, Knowledge and Skills
Essential
- Good standard of general education to at least GCSE grade A-C or equivalent in English and Maths
- Basic computer literacy. Willingness to learn new computer software packages.
- Ability to work under pressure and exercise judgment when dealing with enquiries
- Excellent written and verbal communication skills combined with an effective and courteous telephone manner.
Desirable
- Administrative experience within an NHS hospital environment that involves daily data collection to a required standard or similar environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
Princess Royal University Hospital
Farnborough Common
Orpington
BR68ND
United Kingdom
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
Princess Royal University Hospital
Farnborough Common
Orpington
BR68ND
United Kingdom
Employer's website
https://www.kch.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 6 day(s) ago
Reference: 2431437
Job summary
An exciting opportunity has arisen for an experienced and highly skilled clinician to join the Single Point of Access (SPA) team as a Band 6 Therapy Clinical Decision Maker. The post holder will provide clinical assessment, triage, decision-making and leadership for referrals with identified therapy needs, working within a complex and fast-paced service. The role will be 2 days, 8-6 (Monday to Friday), based at the Community Referral Hub.
The Single Point of Access provides a centralised route into community services, ensuring patients are assessed and directed to the most appropriate service based on their individual needs. The Therapy Clinical Decision maker will play a key role in delivering safe, responsive and effective clinical triage, supporting timely access to community-based care, to prevent avoidable deterioration, hospital attendance and admission.
This is a telephone-based clinical role, requiring the post holder to undertake comprehensive clinical triage and assessment remotely. The post holder will use clinical reasoning and professional judgement to identify clinical risk, determine urgency and make autonomous decisions regarding the most appropriate pathway of care.
This opportunity would suit an experienced registered clinician with strong assessment and decision-making skills who is confident managing clinical risk remotely and is motivated to contribute to the development of an integrated, responsive and patient-centred Single Point of Access service.
Main duties of the job
Undertake comprehensive, predominantly telephone-based clinical triage and assessment of patients identified as having therapy needs, with a wide range of acute, complex and changing health and care needs.
Complete triage and/or screening of urgent and more routine therapy referrals, filtering referrals for UCR and Neighbourhood team, identifying the most appropriate onward service.
Work alongside a Senior Triage Clinician, HUB GP being part of a MDT clinical decision-making team. Using clinical reasoning, professional judgement and evidence-based practice to determine clinical urgency, level of risk and the most appropriate course of action.
Recognise signs of acute deterioration, red flags and safeguarding concerns, taking immediate and appropriate action as required.
Work collaboratively across organisational and professional boundaries, liaising with community teams, primary care, ambulance services, acute providers, social care and other system partners to identify and coordinate the most appropriate pathway of care.
Contribute to the development, implementation and review of clinical pathways, triage frameworks, protocols, standard operating procedures and service guidance.
Participate in clinical audit, quality improvement, service evaluation and other clinical governance activities, using findings to support improvements in the quality, safety and effectiveness of the SPA service
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
16 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
229-IC-8260579-A
Job locations
Nelson House
Whitecross Road
Hereford
HR4 0DG
United Kingdom
Job description
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Job description
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Person Specification
Education & Qualifications
Essential
- Professional Qualification to degree level or equivalent
- Professional Registration (HCPC )
Skills, Knowledge & Abilities
Essential
- Good clinical knowledge across a wide area of specialisms
- Good prioritisations skills and time management
- Excellent communications skills
- Problem solving approach
- Good organisational skills
Experience
Essential
- Post graduate experience in a range of clinical areas within health, social care and community services
- Experience of supervising and delegating to colleagues
- Experience of remote assessment and triage
Desirable
- Knowledge & understanding of community services
Person Specification
Education & Qualifications
Essential
- Professional Qualification to degree level or equivalent
- Professional Registration (HCPC )
Skills, Knowledge & Abilities
Essential
- Good clinical knowledge across a wide area of specialisms
- Good prioritisations skills and time management
- Excellent communications skills
- Problem solving approach
- Good organisational skills
Experience
Essential
- Post graduate experience in a range of clinical areas within health, social care and community services
- Experience of supervising and delegating to colleagues
- Experience of remote assessment and triage
Desirable
- Knowledge & understanding of community services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Wye Valley NHS Trust
Address
Nelson House
Whitecross Road
Hereford
HR4 0DG
United Kingdom
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Wye Valley NHS Trust
Address
Nelson House
Whitecross Road
Hereford
HR4 0DG
United Kingdom
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Data Protection Case Officer
Royal Cornwall Hospitals Trust View all jobs
Posted 6 day(s) ago
Reference: 2431310
Job summary
Under the Data Protection Act data subjects have a right to have access to and copies of their records, this role is to assist in the provision of these records
You will be required to work as part of a small team, communicating effectively and courteously with a wide range of internal and external personnel.
You will be involved in all aspects of locating personal files both physical and electronic and preparing them for disclosure to a tight deadline.
Main duties of the job
To work on own initiative to prioritise, assist with the management and allocation of the administrative workload of the department within clearly defined policies and procedures, but understand when to escalate for assistance.
To clearly and accurately identify information which will be released to outside agencies and individuals (restricting information where appropriate), adhering to the Data Protection Act 2018, UK General Data Protection Regulation and Access to Health Records Act 1990
To record all requests on Datix (reporting system)
To receive, log and action any incidences of misfiled personal identifiable information.
To take calls from the public, solicitors and the Police in response to their requests.
About us
Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:
- Royal Cornwall Hospital in Truro
- St Michael's Hospital in Hayle
- West Cornwall Hospital in Penzance
As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.
We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.
Details
Date posted
16 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
156-8310491
Job locations
Royal Cornwall Hospitals Trust
Truro
TR1 3LJ
United Kingdom
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Sponsorship is unavailable for this role.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Sponsorship is unavailable for this role.
Person Specification
Essential
Essential
- Educated to GCSE level or equivalent to include English and Maths
- NVQ Level 3 in Business Administration or equivalent qualification and experience
Desirable
- Practical Data Protection Act Knowledge
- Practical Records Management knowledge
Essential
Essential
- Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990
- Previous experience of working within an office environment.
- Experience of working with Windows based packages to include Word, excel and Access Database
Desirable
- PAS Basic Modules & other hospital IT systems
Person Specification
Essential
Essential
- Educated to GCSE level or equivalent to include English and Maths
- NVQ Level 3 in Business Administration or equivalent qualification and experience
Desirable
- Practical Data Protection Act Knowledge
- Practical Records Management knowledge
Essential
Essential
- Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990
- Previous experience of working within an office environment.
- Experience of working with Windows based packages to include Word, excel and Access Database
Desirable
- PAS Basic Modules & other hospital IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Royal Cornwall Hospitals Trust
Truro
TR1 3LJ
United Kingdom
Employer's website
https://www.royalcornwall.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Royal Cornwall Hospitals Trust
Truro
TR1 3LJ
United Kingdom
Employer's website
https://www.royalcornwall.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2429848
Job summary
Experienced Phlebotomist? Confident taking blood and great with patients? We want to hear from you!
The Cornerstone Practice in March is looking for a friendly, reliable and experienced Phlebotomist to join our busy nursing team.
We need someone who can hit the ground running, work confidently and independently, and provide a safe, efficient and caring blood-taking service.
You will be running booked phlebotomy clinics, so excellent venepuncture skills, accuracy and the ability to keep clinics running smoothly are essential.
Previous hands-on phlebotomy experience is essential.
20 hours per week, Monday to Friday, at £13.00 per hour.
Main duties of the job
- Undertake venepuncture for adult patients attending booked clinics.
- Confidently manage routine blood tests and patients with difficult venous access.
- Correctly identify patients and ensure blood samples are accurately labelled and handled.
- Maintain accurate patient records using SystmOne.
- Follow infection prevention and control procedures.
- Support anxious patients and provide a calm, reassuring service.
- Work independently while supporting the wider nursing and reception teams.
- Maintain safe, efficient and well-organised clinics.
About us
The Cornerstone Practice is a busy GP practice based in March, Cambridgeshire, providing care to approximately 9,500 patients.
Our established multidisciplinary team includes GPs, Advanced Nurse Practitioners, nurses, paramedics, healthcare assistants and administrative colleagues.
We are committed to delivering safe, high-quality patient care and are looking for someone who takes pride in providing a friendly, reliable and professional service.
Details
Date posted
15 October 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3846-26-0011
Job locations
Elwyn Road
March
Cambs
PE15 9BF
United Kingdom
Job description
Job responsibilities
The Cornerstone Practice is seeking an experienced and reliable Phlebotomist to join our nursing team.
The successful candidate will provide a safe, efficient and patient-focused blood-taking service, managing booked clinics and working independently within their level of competence.
Previous practical phlebotomy experience is essential.
Key responsibilities
- Undertake routine venepuncture for adult patients attending booked appointments.
- Confirm patient identity, obtain consent and ensure the correct blood tests are undertaken.
- Accurately label, handle, prepare and store blood samples in accordance with laboratory requirements.
- Ensure samples are correctly matched to ICE or other blood test requests.
- Manage appointment-based clinics safely and efficiently.
- Support anxious patients and those with difficult venous access.
- Recognise complications such as fainting or adverse reactions and respond appropriately.
- Maintain clean, safe clinical areas and follow infection prevention and control procedures.
- Dispose of sharps and clinical waste safely.
- Maintain accurate clinical records using SystmOne.
- Monitor and maintain phlebotomy equipment and clinical supplies.
- Report incidents, errors and concerns promptly.
- Work collaboratively with the nursing, reception and administrative teams.
- Maintain patient confidentiality and follow practice policies and procedures.
Working arrangements
- 20 hours per week.
- Monday to Friday.
- £13.00 per hour.
- Based at The Cornerstone Practice, March, Cambridgeshire.
- Appointment subject to satisfactory pre-employment checks.
Job description Job responsibilities The Cornerstone Practice is seeking an experienced and reliable Phlebotomist to join our nursing team.The successful candidate will provide a safe, efficient and patient-focused blood-taking service, managing booked clinics and working independently within their level of competence.Previous practical phlebotomy experience is essential.Key responsibilitiesUndertake routine venepuncture for adult patients attending booked appointments.Confirm patient identity, obtain consent and ensure the correct blood tests are undertaken.Accurately label, handle, prepare and store blood samples in accordance with laboratory requirements.Ensure samples are correctly matched to ICE or other blood test requests.Manage appointment-based clinics safely and efficiently.Support anxious patients and those with difficult venous access.Recognise complications such as fainting or adverse reactions and respond appropriately.Maintain clean, safe clinical areas and follow infection prevention and control procedures.Dispose of sharps and clinical waste safely.Maintain accurate clinical records using SystmOne.Monitor and maintain phlebotomy equipment and clinical supplies.Report incidents, errors and concerns promptly.Work collaboratively with the nursing, reception and administrative teams.Maintain patient confidentiality and follow practice policies and procedures.Working arrangements20 hours per week.Monday to Friday.£13.00 per hour.Based at The Cornerstone Practice, March, Cambridgeshire.Appointment subject to satisfactory pre-employment checks.
Person Specification
Experience
Essential
- Proven hands-on experience undertaking venepuncture.
- Experience taking blood independently in a clinical setting.
- Experience working with patients with difficult venous access.
- Knowledge of correct specimen identification, labelling and handling.
- Experience following infection prevention and control procedures.
- Ability to manage a busy appointment-based workload accurately and efficiently.
- Excellent patient communication and interpersonal skills.
- Confident supporting anxious or nervous patients.
- Ability to work independently and as part of a team.
Desirable
- Previous GP practice or NHS phlebotomy experience.
- Experience using SystmOne.
- Experience using ICE or other electronic blood request systems.
Additional Information
Essential
- We are looking for an experienced Phlebotomist who is confident working independently and can provide a safe, efficient and reassuring service to our patients.
- Previous practical venepuncture experience is essential. Applicants should clearly demonstrate their relevant blood-taking experience in their application.
- **Closing date: Sunday 15 November 2026.**
Qualifications
Essential
- Experienced Phlebotomist
- Recognised phlebotomy training or equivalent practical training with evidence of competence in venepuncture.
- Evidence of safe blood-taking practice.
Desirable
- Additional healthcare-related qualifications or training.
- Training in infection prevention and control.
- Relevant continuing professional development.
Person Specification Experience Essential Proven hands-on experience undertaking venepuncture. Experience taking blood independently in a clinical setting. Experience working with patients with difficult venous access. Knowledge of correct specimen identification, labelling and handling. Experience following infection prevention and control procedures. Ability to manage a busy appointment-based workload accurately and efficiently. Excellent patient communication and interpersonal skills. Confident supporting anxious or nervous patients. Ability to work independently and as part of a team. Desirable Previous GP practice or NHS phlebotomy experience. Experience using SystmOne. Experience using ICE or other electronic blood request systems. Additional Information Essential We are looking for an experienced Phlebotomist who is confident working independently and can provide a safe, efficient and reassuring service to our patients. Previous practical venepuncture experience is essential. Applicants should clearly demonstrate their relevant blood-taking experience in their application. **Closing date: Sunday 15 November 2026.** Qualifications Essential Experienced Phlebotomist Recognised phlebotomy training or equivalent practical training with evidence of competence in venepuncture. Evidence of safe blood-taking practice. Desirable Additional healthcare-related qualifications or training. Training in infection prevention and control. Relevant continuing professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Cornerstone Practice
Address
Elwyn Road
March
Cambs
PE15 9BF
United Kingdom
Employer's website
https://www.cornerstoneandmercheford.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Cornerstone Practice
Address
Elwyn Road
March
Cambs
PE15 9BF
United Kingdom
Employer's website
https://www.cornerstoneandmercheford.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Phlebotomist
York and Scarborough Teaching Hospitals NHS Foundation Trust View all jobs
Posted 7 day(s) ago
Reference: 2429583
Job summary
Are you seeking a new challenge? We are looking for someone to join our friendly team of Phlebotomists! This is a either a full-time or part time position with up to 37.5 hours per week available. You will be part of a team providing a blood-taking service across York Hospital and community clinics at LNER Stadium, Vanguard Centre, Askham Bar, Selby War Memorial, Malton, Tadcaster Medical Centre, and Sherburn Medical Centre. You will need to be: o An enthusiastic and motivated team player o Someone with excellent interpersonal and communication skills o Passionate about delivering high-quality, timely, and effective phlebotomy services o Flexible and able to work across all service locations and hours on a rotating basis Previous blood-taking experience is not essential. If you share our values and are committed to patient care, we would love to hear from you! Please note: Previous applicants within the last 6 months need not apply. Interviews for this position are held in person only and requests for remote interviews will not be offered.
Main duties of the job
- To collect blood samples from patients through venepuncture, as requested by clinicians and other appropriately authorised doctors and health professionals.
- To collect blood samples safely with due respect to the dignity of patients, and the needs of other clinical services.
- To ensure blood samples are collected in appropriate containers, labelled correctly, and prepared and dispatched to relevant laboratory sections in a timely and correct manner.
- To contribute to the provision of an efficient, high quality service and ensure that proficiency and competence and personal and professional standards of that group are maintained.
- To work closely with Medical, Nursing, and Laboratory staff to provide a rapid blood collection service, which is sensitive to service requirements on individual Wards, OPD or GP practices as appropriate.
- To provide high quality, timely and effective phlebotomy services to patients on one or more floors at York Hospital, or other designated areas as directed by the Phlebotomy Manager.
- To take part in a weekend and bank holiday rota to maintain phlebotomy services across the Trust.
About us
For further information about working for our Trust please visit:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
- A variety of different types of paid and unpaid leave covering emergency and planned leave.
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme.
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers.
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum/pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
419-8342683-P-CSD
Job locations
York Hospital
Wigginton Road
York
YO31 8HE
United Kingdom
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education, Qualifications and Training
Essential
- Willingness to undertake further training
- Educated to GCSE Standard or Equivalent
Desirable
- Qualification in English and Mathematics
Skills and Experience (Please give examples)
Essential
- Good communication at all levels both verbally and in writing and in a responsive and professional manner.
- Understanding of equality and diversity issues and how this affects patients, visitors and staff.
- Experience of working face to face with the general public including the handling of complaints.
Desirable
- Previous Phlebotomy experience
- Health care experience. Transferrable skills
Person Specification
Education, Qualifications and Training
Essential
- Willingness to undertake further training
- Educated to GCSE Standard or Equivalent
Desirable
- Qualification in English and Mathematics
Skills and Experience (Please give examples)
Essential
- Good communication at all levels both verbally and in writing and in a responsive and professional manner.
- Understanding of equality and diversity issues and how this affects patients, visitors and staff.
- Experience of working face to face with the general public including the handling of complaints.
Desirable
- Previous Phlebotomy experience
- Health care experience. Transferrable skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
York Hospital
Wigginton Road
York
YO31 8HE
United Kingdom
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
York Hospital
Wigginton Road
York
YO31 8HE
United Kingdom
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Tobacco Dependence Advisor
Central and North West London NHS Foundation Trust View all jobs
Posted 7 day(s) ago
Reference: 2429564
Job summary
Summary of the Role:
Due to an increase in funding , an exciting opportunity has arisen to join an expanding , dynamic stop smoking team. We are looking for two Tobacco Dependence Advisors . The post holders will contribute to supporting people within the borough, who want to stop smoking or using tobacco, contributing to the reduction of smoking rates thus improve the health of the local population, reduce smoking related ill health, disability and preventable death and reduce health inequalities.
Please note:This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit:Skilled Worker visa: Overview - GOV.UK
Main duties of the job
The post holder will:
To provide smoking cessation advice and support through established groups, one to one and telephone interventions in local community settings.
To provide smoking cessation interventions in line with the evidence base and to agreed National standards
Utilise motivational techniques, assess client's motivation to quit smoking and maintain relationships with the client group to support smoking cessation
Develop an action plan with the client and discuss the use of appropriate pharmacological support suitable to them.
Extensive relevant knowledge of evidence-based information on smoking cessation approaches and methods
Attend bespoke training events as required for career and continuous professional development.
Extensive knowledge of health-related behaviour change evidence
About us
The AddictionsDirectorate with CNWLFoundation Trust is a large, well-establishedprovider which offers a wide range of specialist NHS drug and alcohol treatment interventions to the diverse and multicultural populations in Central and North West London. Our Drug and Alcohol services includecommunity services, and the NationalGambling Service and a Club Drug Clinic. In addition, we provide smoking cessation services in Hillingdon and Camden & Islington.
CNWL is committed to providing high quality, evidence-based treatment options and is a learning organisation which promotes staff competence and training and values clinical governance, audit and research. We are linked with Imperial College, University of London, University College London and numerous other local universities and are committed to evaluating our services and developing new and innovative approaches.
Hillingdon Stop Smoking Service is committed to providing accessible, evidenced based services that treat tobacco dependence, effectively helping smokers to stop smoking, reduce smoking health harms and inequality and ensure residents stay healthy, giving children the best start in life.
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year per annum inclusive Outer HCAS Pro Rata (pro rata if P/T)
Contract
Permanent
Working pattern
Part-time
Reference number
333-D-AD-0639
Job locations
Addictions Recovery Community Hillingdon ( Arch)
64 High Street
Uxbridge
UB8 1JP
United Kingdom
Job description
Job responsibilities
To provide smoking cessation advice and support through established groups, one to one and telephone interventions in local community settings.
To provide smoking cessation interventions in line with the evidence base and to agreed National standards
Utilise motivational techniques, assess clients motivation to quit smoking and maintain relationships with the client group to support smoking cessation
Develop an action plan with the client and discuss the use of appropriate pharmacological support suitable to them.
Extensive relevant knowledge of evidence-based information on smoking cessation approaches and methods
Attend bespoke training events as required for career and continuous professional development.
Extensive knowledge of health-related behaviour change evidence
Responsible for continuous learning knowledge of smoking cessation using the NCSCT online training packages
Assess clients motivation to quit to determine best course of action in their quit attempt
Review personal objectives to ensure that they are effectively met in accordance with service work-plan
Participate in regular reviews of service provision including venues, frequency and timing to ensure the needs of the clients needs are met
Job description Job responsibilities To provide smoking cessation advice and support through established groups, one to one and telephone interventions in local community settings. To provide smoking cessation interventions in line with the evidence base and to agreed National standards Utilise motivational techniques, assess clients motivation to quit smoking and maintain relationships with the client group to support smoking cessation Develop an action plan with the client and discuss the use of appropriate pharmacological support suitable to them. Extensive relevant knowledge of evidence-based information on smoking cessation approaches and methods Attend bespoke training events as required for career and continuous professional development. Extensive knowledge of health-related behaviour change evidence Responsible for continuous learning knowledge of smoking cessation using the NCSCT online training packages Assess clients motivation to quit to determine best course of action in their quit attempt Review personal objectives to ensure that they are effectively met in accordance with service work-plan Participate in regular reviews of service provision including venues, frequency and timing to ensure the needs of the clients needs are met
Person Specification
EDUCATION AND QUALIFICATIONS
Essential
- oA good level of general education to include O Level or GCSE standard for English and Math's or equivalent.
- oCompleted the National Centre for Smoking Cessation Training (NCSCT) or level 2 Smoking Cessation training.
Desirable
- oAdditional modules of smoking cessation training via NCSCT for specialist priority groups
PREVIOUS EXPERIENCE Paid/unpaid relevant to job
Essential
- oExperienced in providing a range of evidenced based behavioral change interventions
- oExperience of and knowledge of Nicotine Replacement Therapy.
- oExperience of providing Motivational Enhancement Therapy
- oExperience of promoting health & wellbeing sessions.
Desirable
- oExperience of working in addictions services and working with client group.
- oExperience of audit and service user satisfaction feedback and analysis.
- oExperience and an understanding of the role of service users and promoting the 'experts by experience 'model of service provision.
SKILLS, KNOWLEDGE, ABILITIES
Essential
- oAbility to be work flexibly within this setting,
- oAbility to develop a therapeutic rapport with SUs
- oAbility to prioritise and plan workload to meet deadlines and competing demands.
- oExperience of working with partner agencies and communicating clinical information to ensure positive outcomes for service users.
Desirable
- oGood understanding of local and national policies relating to Stop Smoking Service provision - NHS Long Term Plan
ATTITUDES AND PERSONAL CHARACTERISTICS
Essential
- oCompassion for Service Users experiencing addiction and associated physical and psychological health problems.
- oAbility to maintain quality in own work.
- oFlexible attitude to work
- oAble to work autonomously and within a team.
Person Specification EDUCATION AND QUALIFICATIONS Essential oA good level of general education to include O Level or GCSE standard for English and Math's or equivalent. oCompleted the National Centre for Smoking Cessation Training (NCSCT) or level 2 Smoking Cessation training. Desirable oAdditional modules of smoking cessation training via NCSCT for specialist priority groups PREVIOUS EXPERIENCE Paid/unpaid relevant to job Essential oExperienced in providing a range of evidenced based behavioral change interventions oExperience of and knowledge of Nicotine Replacement Therapy. oExperience of providing Motivational Enhancement Therapy oExperience of promoting health & wellbeing sessions. Desirable oExperience of working in addictions services and working with client group. oExperience of audit and service user satisfaction feedback and analysis. oExperience and an understanding of the role of service users and promoting the 'experts by experience 'model of service provision. SKILLS, KNOWLEDGE, ABILITIES Essential oAbility to be work flexibly within this setting, oAbility to develop a therapeutic rapport with SUs oAbility to prioritise and plan workload to meet deadlines and competing demands. oExperience of working with partner agencies and communicating clinical information to ensure positive outcomes for service users. Desirable oGood understanding of local and national policies relating to Stop Smoking Service provision - NHS Long Term Plan ATTITUDES AND PERSONAL CHARACTERISTICS Essential oCompassion for Service Users experiencing addiction and associated physical and psychological health problems. oAbility to maintain quality in own work. oFlexible attitude to work oAble to work autonomously and within a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Addictions Recovery Community Hillingdon ( Arch)
64 High Street
Uxbridge
UB8 1JP
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Addictions Recovery Community Hillingdon ( Arch)
64 High Street
Uxbridge
UB8 1JP
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2429538
Job summary
The ability to speak Welsh is essential for this post.
Band 4 post available for trainee AAA Screener.
This post is covered under NHS Annex 21 salary arrangements. This will mean a no detriment arrangement for existing NHS employees. A continuation of existing salary maximum to the top of Band 3 for the duration of training. Once training is completed, the salary moves to the bottom of Band 4 and the increment date changes to reflect this. Applicants external to the NHS, the salary arrangement is 75% top of Band 4 for the duration of the training, although a credit can be applied for relevant experience to take the salary to the top of Band 3.
The Wales Abdominal Aortic Aneurysm Screening Programme was implemented on 1 May 2013 reducing the AAA related mortality in the eligible population, that is, 65-year-old men living in Wales.
The trainee screener will be expected to undertake the level 4 diploma in AAA screening and level 3 diploma in fundamentals in health screening. The training requires both academic and practical assessments. The role will cover the North Wales region, with occasional requirement to travel across other regions of Wales. Once training is completed the post holder will then become a permanent AAA screener. This role does require excellent hand eye coordination.
Interviews are scheduled to take place at Clwydian house, Wrexham
Main duties of the job
The Screener will provide appropriate information to men attending the community screening and surveillance clinics, especially where barriers to understanding exist. The Screener will ensure that men attending clinics are fully informed and aware of the implications of AAA screening prior to gaining informed consent.
Performing an abdominal ultrasound to determine if an aneurysm is present or not and giving the appropriate results and advice.
The ability to speak Welsh is essential for this post.
About us
We are Public Health Wales - the national public health organisation in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,819 to £31,626 a year pro rata Annex 21 applies
Contract
Permanent
Working pattern
Part-time
Reference number
028-ACS047-1026W
Job locations
Public Health Wales, Screening Centre, Llandudno
Maesdu Road
Llandudno
LL30 1QY
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- A good standard of general education (5 GCSEs or equivalent, including English Language, Mathematics with grade c or above
- NVQ 3 or equivalent in relevant subject
Desirable
- Specialist training and short courses to Diploma level.
Other
Essential
- Must hold a full UK driving license
- Required to travel to several locations as part of the role.
Experience
Essential
- Working with people
- Understanding of patient care and confidentiality.
- Familiarity with personal computers.
Desirable
- Experience of working within an existing screening programme
- Worked within vascular or radiographic setting
- Understanding of health care environments
- Understanding of commonly used medical terminology
- Experience of working within a clinical environment
Skills
Essential
- Clear spoken and written English
- Legible handwriting
- Politeness and patience
- Good communication skills
- Ability to work within a team and to effectively liaise with people at all levels
- Excellent hand eye coordination
- Accurate data entry skills
- Good IT skills
- Level 3+ Welsh language skills; Able to hold a conversation about familiar topics.
Knowledge
Essential
- Knowledge of screening programmes
Desirable
- Knowledge of anatomy and physiology
Personal attributes
Essential
- Sensitive to the needs of the man
- Good organisation skills
- Able to work under pressure and maintain concentration whilst dealing with constant interruption
- Enthusiastic
- Motivated
Person Specification
Qualifications
Essential
- A good standard of general education (5 GCSEs or equivalent, including English Language, Mathematics with grade c or above
- NVQ 3 or equivalent in relevant subject
Desirable
- Specialist training and short courses to Diploma level.
Other
Essential
- Must hold a full UK driving license
- Required to travel to several locations as part of the role.
Experience
Essential
- Working with people
- Understanding of patient care and confidentiality.
- Familiarity with personal computers.
Desirable
- Experience of working within an existing screening programme
- Worked within vascular or radiographic setting
- Understanding of health care environments
- Understanding of commonly used medical terminology
- Experience of working within a clinical environment
Skills
Essential
- Clear spoken and written English
- Legible handwriting
- Politeness and patience
- Good communication skills
- Ability to work within a team and to effectively liaise with people at all levels
- Excellent hand eye coordination
- Accurate data entry skills
- Good IT skills
- Level 3+ Welsh language skills; Able to hold a conversation about familiar topics.
Knowledge
Essential
- Knowledge of screening programmes
Desirable
- Knowledge of anatomy and physiology
Personal attributes
Essential
- Sensitive to the needs of the man
- Good organisation skills
- Able to work under pressure and maintain concentration whilst dealing with constant interruption
- Enthusiastic
- Motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Public Health Wales
Address
Public Health Wales, Screening Centre, Llandudno
Maesdu Road
Llandudno
LL30 1QY
United Kingdom
Employer's website
Employer details
Employer name
Public Health Wales
Address
Public Health Wales, Screening Centre, Llandudno
Maesdu Road
Llandudno
LL30 1QY
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Renal Healthcare Assistant
University Hospitals of Leicester NHS Trust View all jobs
Posted 7 day(s) ago
Reference: 2429469
Job summary
RENAL CARE ASSISTANCE
Band 3
PETERBOROUGH RENAL UNITS
UNIVERSITY HOSPITALS OF LEICESTER
Full time
An exciting opportunity has arisen for a band 3 to work on the Haemodialysis unit in Peterborough, caring for 179 patients .The unit is open from 07:00 -23.00 Monday, Wednesday and Friday; and 07:00- 19:00 on Tuesday, Thursday and Saturday.
Previous experience in renal/ haemodialysis is desirable but not essential, as full in-house training and support will be given. Ideally you will be qualified to NVQ level 3 or equivalent and have at least 12 months experience in a care setting. The team you will be joining is dedicated to training of both staff and patients. The management team is highly visible at the unit.
You also need to have:
o
Main duties of the job
Ability to work as part of a team or independently.
o- Setting up Dialysis Machines
- Connecting and disconnecting patients from dialysis
- - Performing observations pre and post Dialysis.
- - Caring for patients during Dialysis
- - Stock management
- - Assiting trained staff as required
About us
A desire to deliver a high standard of care to chronically ill patients
oOur new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
358-8352666-RRC
Job locations
Peterborough dialysis Unit
Westwood Farm
Peterborough
PE3 9EW
United Kingdom
Job description
Job responsibilities
The Health Care Assistant will be an integral member of the ward / department team working through close but not direct supervision of a registered practitioner.
The Health Care Assistant will ensure that their practice is guided by standard operating procedures and established policies and guidelines. They will demonstrate self-directed development, recognising own limitations, and work within the scope of their role at all times.
The Health Care Assistant will act in a manner that upholds privacy, dignity, respect and confidentiality for patients and colleagues.
Please see job description/person specification for further details on the role
This vacancy is capped and will close if this gets near to the capped number requested
Job description
Job responsibilities
The Health Care Assistant will be an integral member of the ward / department team working through close but not direct supervision of a registered practitioner.
The Health Care Assistant will ensure that their practice is guided by standard operating procedures and established policies and guidelines. They will demonstrate self-directed development, recognising own limitations, and work within the scope of their role at all times.
The Health Care Assistant will act in a manner that upholds privacy, dignity, respect and confidentiality for patients and colleagues.
Please see job description/person specification for further details on the role
This vacancy is capped and will close if this gets near to the capped number requested
Person Specification
Knowledge and Experience
Essential
- Previous Health Care Assistant/ Clinical Aide role
- Demonstrates an understanding of the role and responsibilities of a Support Worker
- Demonstrates ability to pass on knowledge to others
Desirable
- Computer literate
Communication and relationship skills
Essential
- Communicates effectively
- Ability to work as part of a team and act on own initiative Ability to give, receive and carry out instructions
- Ability to assist in the learning of others
- Ability to assess learners
- Cannulation
- Phlebotomy
- ECG recording
Personal Capabilities
Essential
- Demonstrates a commitment to caring for people
- Demonstrates enthusiasm and motivation customer care skills and patient focus
- Recognises own limitations
- Recognise the need to undertake training to a specified level of competence
Training & Qualifications
Essential
- Satisfactory level of General Education
- Good standard of written and spoken English
- Demonstrates a commitment to further learning and personal development
- Relevant NVQ Level 3 qualification or equivalent
- GCSE in English or equivalent
Desirable
- Further recent study /courses
Commitment to Trust Values and Behaviours
Essential
- Commitment to Trust Values and Behaviours
Person Specification
Knowledge and Experience
Essential
- Previous Health Care Assistant/ Clinical Aide role
- Demonstrates an understanding of the role and responsibilities of a Support Worker
- Demonstrates ability to pass on knowledge to others
Desirable
- Computer literate
Communication and relationship skills
Essential
- Communicates effectively
- Ability to work as part of a team and act on own initiative Ability to give, receive and carry out instructions
- Ability to assist in the learning of others
- Ability to assess learners
- Cannulation
- Phlebotomy
- ECG recording
Personal Capabilities
Essential
- Demonstrates a commitment to caring for people
- Demonstrates enthusiasm and motivation customer care skills and patient focus
- Recognises own limitations
- Recognise the need to undertake training to a specified level of competence
Training & Qualifications
Essential
- Satisfactory level of General Education
- Good standard of written and spoken English
- Demonstrates a commitment to further learning and personal development
- Relevant NVQ Level 3 qualification or equivalent
- GCSE in English or equivalent
Desirable
- Further recent study /courses
Commitment to Trust Values and Behaviours
Essential
- Commitment to Trust Values and Behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals of Leicester NHS Trust
Address
Peterborough dialysis Unit
Westwood Farm
Peterborough
PE3 9EW
United Kingdom
Employer's website
https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals of Leicester NHS Trust
Address
Peterborough dialysis Unit
Westwood Farm
Peterborough
PE3 9EW
United Kingdom
Employer's website
https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Support Worker
Cheshire and Wirral Partnership NHS Foundation Trust View all jobs
Posted 7 day(s) ago
Reference: 2429362
Job summary
We are seeking to appoint an enthusiastic, motivated and reliable Community Support Worker who is keen to deliver a range of quality care services to patients visited by the Community Response Hub based at Tarporley Hospital. The team visits patients and their carers of all the Integrated Community Care Teams, across Western Cheshire.
Applicants MUST demonstrate how they will meet the travel requirement for this post.
The hours are 37.5 per week. The service runs between the hours of 8am - 10pm. Various shift patterns are available and can be discussed at interview.
The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.
Main duties of the job
As part of a friendly team, you should have experience of working in patients' homes and the ability to carry out tasks such as simple dressings, catheter care, personal care, recording blood sugars and have experience of providing care for palliative patients. This post involves Lone working. and requires travel across the Western Cheshire footprint, access to transport for work purposes is essential and MUST be demonstrated in your application.
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
373-NBH0930
Job locations
Tarporley Hospital
14 Park Road
Tarporley
CW6 0AP
United Kingdom
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person Specification
Qualifications
Essential
- Appropriate related qualification - or willingness to complete an apprenticeship appropriate to the Clinical Support Worker role
- Completion of or working towards an apprenticeship and gaining qualification equivalent to level 3 or above in a subject relevant to the role of Healthcare Assistant
- To demonstrate a range of work procedures and practices and to exhibit your knowledge and abilities
- Completion of or commitment to complete the Care Certificate (CWP In-house 2- day training to be completed within 3 months of start date)
Knowledge and Expertise
Essential
- Understanding of person centred care
- Understanding of safeguarding principles
- Understanding of confidentiality and information governance
- Awareness of recognising and escalating deterioration
Desirable
- Knowledge of Community Response Hub pathways
- Knowledge of Hospital at Home services
- Understanding of rehabilitation and reablement principles
- Knowledge of urgent community care services
Experience
Essential
- Experience of working in a health, social care or community setting.
- Experience of supporting patients, service users or carers.
- Experience of working as part of a multidisciplinary team
- Good communication and interpersonal skills.
- Ability to work independently within agreed competencies.
Desirable
- Experience within Urgent Community Response, Hospital at Home, rehabilitation or community services
- Experience using electronic patient record systems such as EMIS
- Experience undertaking clinical observations
- Understanding of admission avoidance and discharge pathways
Trust Values
Essential
- Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
Person Specification
Qualifications
Essential
- Appropriate related qualification - or willingness to complete an apprenticeship appropriate to the Clinical Support Worker role
- Completion of or working towards an apprenticeship and gaining qualification equivalent to level 3 or above in a subject relevant to the role of Healthcare Assistant
- To demonstrate a range of work procedures and practices and to exhibit your knowledge and abilities
- Completion of or commitment to complete the Care Certificate (CWP In-house 2- day training to be completed within 3 months of start date)
Knowledge and Expertise
Essential
- Understanding of person centred care
- Understanding of safeguarding principles
- Understanding of confidentiality and information governance
- Awareness of recognising and escalating deterioration
Desirable
- Knowledge of Community Response Hub pathways
- Knowledge of Hospital at Home services
- Understanding of rehabilitation and reablement principles
- Knowledge of urgent community care services
Experience
Essential
- Experience of working in a health, social care or community setting.
- Experience of supporting patients, service users or carers.
- Experience of working as part of a multidisciplinary team
- Good communication and interpersonal skills.
- Ability to work independently within agreed competencies.
Desirable
- Experience within Urgent Community Response, Hospital at Home, rehabilitation or community services
- Experience using electronic patient record systems such as EMIS
- Experience undertaking clinical observations
- Understanding of admission avoidance and discharge pathways
Trust Values
Essential
- Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
Address
Tarporley Hospital
14 Park Road
Tarporley
CW6 0AP
United Kingdom
Employer's website
https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
Address
Tarporley Hospital
14 Park Road
Tarporley
CW6 0AP
United Kingdom
Employer's website
https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2429249
Job summary
Inclusion Healthcare is looking for a compassionate and proactive Homeless Healthcare Co-ordinator to join an exciting new 6 month pilot project aimed at improving health outcomes for people experiencing homelessness, rough sleeping, substance misuse, mental health challenges and multiple disadvantage.
Working across healthcare, housing, social care and voluntary sector services, you will help some of Leicester's most vulnerable residents access the support they need, reduce barriers to healthcare, and improve engagement with services.
Main duties of the job
Key Responsibilities
- Coordinate care and support for people experiencing homelessness and complex health and social needs.
- Build strong relationships with patients and partner agencies to improve engagement with healthcare and support services.
- Work closely with primary care, hospitals, mental health services, housing providers, social care and voluntary sector organisations.
- Support high-frequency users of urgent and emergency care to access appropriate community-based services.
- Undertake outreach work, home visits and community-based interventions, including supporting nurse-led clinics.
- Provide compassionate, trauma-informed support and advocacy, helping patients overcome barriers to accessing care.
- Facilitate referrals and signposting to health, housing, substance misuse and other support services.
- Participate in multidisciplinary team meetings and contribute to integrated care planning.
- Maintain accurate patient records and care plans using SystmOne.
- Collect and record data to demonstrate the outcomes and impact of the pilot programme.
- Act as a key point of contact for patients and partner organisations, promoting collaborative working across services.
About us
Inclusion Healthcare is a specialist primary care service supporting people experiencing homelessness, vulnerability and social exclusion across Leicester. Our dedicated multidisciplinary team is committed to reducing health inequalities through compassionate, person-centred care.
We offer a supportive, inclusive and collaborative working environment where staff are valued, encouraged to develop professionally and empowered to make a real difference. Working closely with NHS, local authority and voluntary sector partners, we deliver innovative services that improve outcomes for some of the city's most vulnerable residents.
Joining Inclusion Healthcare is an opportunity to be part of a friendly, values-driven organisation that is passionate about inclusion, partnership working and positive change.
Details
Date posted
15 October 2026
Pay scheme
Other
Salary
£32,073 to £39,043 a year
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
B0148-26-0006
Job locations
Charles Berry House
45 East Bond Street
Leicester
Leicestershire
LE1 4SX
United Kingdom
Job description
Job responsibilities
KEY DUTIES AND RESPONSIBILITIES
Patient Coordination and Support
Co-ordinate and navigate care for patients who are homeless, working across the health and social care system, advocating for patients to make the right connections, with the right teams at the right time.
Liaise with agencies and partnership staff to increase patient engagement with health care and social priorities.
Support individual patients who need to access the Emergency Department at the LRI to effectively access, stay and complete clinical assessment & receive treatment of the presenting problem.
To support those individuals with high frequency use of the Emergency Department, to reduce their use through improving access to wider support services including, Housing, ASC, substance use treatment & recovery services, & voluntary sector provision available within the local area.
To support those individuals in scope of the pilot and are admitted into UHL for inpatient treatment to stay on the designated ward until medically fit for discharge.
Work with UHL booking team to reduce Did not attend outpatient appointments
Support relevant patients to access appropriate primary care services at earliest opportunity to reduce the demand on the acute sector.
Build working relationships across statutory & voluntary sector partnership services including UHL, ASC, LCC, LPT, Help the Homeless, The Bridge, Dear Albert etc
Undertake home visits, assertive outreach and other community-based interventions as required including supporting nurse led clinics in the community.
Coordinate patient care between primary, secondary, and community services.
Provide compassionate, trauma-informed support to patients, ensuring they understand and can access appropriate care.
Help patients navigate the healthcare system, overcoming barriers such as language, literacy, social or digital exclusion.
Ensure accurate, timely updating of patient records, care plans, and communication logs in SystmOne.
Participate in multidisciplinary team meetings, sharing updates and supporting integrated care.
Timely and supportive formal referral or signposting to other appropriate services & interventions.
Administration and Practice Support
- Champion up to date patient contact information in SystmOne records.
- Gather appropriate data that evidences the effectiveness of the pilot.
- Prepare documentation for meetings, audits, or case reviews.
- Respond to administrative queries from patients and healthcare professionals.
- Assist with data collection, QOF, IIF, and other enhanced service monitoring and reporting.
- Ability to obtain and document informed consent (either verbal or written).
- Support the creation of pilot information & communications.
- Ability to contribute to anonymised case studies and project reports demonstrating impact
Communication and Collaboration
- Build effective relationships internally with Inclusions Clinical & administrative teams as well as externally with whole system partners.
- Use trauma informed communication to help those struggling to engage.
- Act as a key point of contact for patients and external agencies involved in care.
- Build effective working relationships with multidisciplinary teams across Inclusion Healthcare.
- Promote a culture of openness, compassion, and respect in all patient interactions.
Job description Job responsibilities KEY DUTIES AND RESPONSIBILITIESPatient Coordination and SupportCo-ordinate and navigate care for patients who are homeless, working across the health and social care system, advocating for patients to make the right connections, with the right teams at the right time.Liaise with agencies and partnership staff to increase patient engagement with health care and social priorities.Support individual patients who need to access the Emergency Department at the LRI to effectively access, stay and complete clinical assessment & receive treatment of the presenting problem.To support those individuals with high frequency use of the Emergency Department, to reduce their use through improving access to wider support services including, Housing, ASC, substance use treatment & recovery services, & voluntary sector provision available within the local area.To support those individuals in scope of the pilot and are admitted into UHL for inpatient treatment to stay on the designated ward until medically fit for discharge.Work with UHL booking team to reduce Did not attend outpatient appointmentsSupport relevant patients to access appropriate primary care services at earliest opportunity to reduce the demand on the acute sector.Build working relationships across statutory & voluntary sector partnership services including UHL, ASC, LCC, LPT, Help the Homeless, The Bridge, Dear Albert etcUndertake home visits, assertive outreach and other community-based interventions as required including supporting nurse led clinics in the community.Coordinate patient care between primary, secondary, and community services.Provide compassionate, trauma-informed support to patients, ensuring they understand and can access appropriate care.Help patients navigate the healthcare system, overcoming barriers such as language, literacy, social or digital exclusion.Ensure accurate, timely updating of patient records, care plans, and communication logs in SystmOne.Participate in multidisciplinary team meetings, sharing updates and supporting integrated care.Timely and supportive formal referral or signposting to other appropriate services & interventions.Administration and Practice Support Champion up to date patient contact information in SystmOne records. Gather appropriate data that evidences the effectiveness of the pilot. Prepare documentation for meetings, audits, or case reviews. Respond to administrative queries from patients and healthcare professionals. Assist with data collection, QOF, IIF, and other enhanced service monitoring and reporting. Ability to obtain and document informed consent (either verbal or written). Support the creation of pilot information & communications. Ability to contribute to anonymised case studies and project reports demonstrating impactCommunication and Collaboration Build effective relationships internally with Inclusions Clinical & administrative teams as well as externally with whole system partners. Use trauma informed communication to help those struggling to engage. Act as a key point of contact for patients and external agencies involved in care. Build effective working relationships with multidisciplinary teams across Inclusion Healthcare. Promote a culture of openness, compassion, and respect in all patient interactions.
Person Specification
Knowledge & Skills
Essential
- Excellent verbal, written and interpersonal communication skills.
- Strong organisational, time management and administrative skills.
- Good IT skills, including use of Microsoft Office and electronic record systems.
- Ability to build trusting relationships with people who may be reluctant to engage with services.
- Ability to work using trauma-informed, person-centred and strengths-based approaches.
- Knowledge of mental health conditions, substance misuse and dual diagnosis.
- Understanding of safeguarding legislation and procedures for adults at risk.
- Ability to maintain accurate records and manage confidential information.
- Ability to work independently and as part of a multidisciplinary team.
Desirable
- Knowledge of SystmOne and other NHS clinical systems.
- Understanding of the Leicester health, social care and homelessness support network.
- Knowledge of housing, welfare benefits and community support services.
- Understanding of inclusion health principles and health inequalities.
- Experience of contributing to audits, service evaluations or pilot projects.
Other Requirements
Essential
- Full UK driving licence.
- Access to a vehicle insured for business use.
- Willingness to travel across Leicester and work in community settings, hospitals and partner organisations.
- Enhanced DBS clearance.
Experience
Essential
- Experience of working within healthcare, inclusion health, homelessness services, substance misuse services, or other services supporting vulnerable adults.
- Experience of working with individuals experiencing homelessness and/or multiple disadvantage.
- Experience of case managing individuals with complex needs and low engagement.
- Experience of undertaking risk assessments and risk management.
- Experience of assessing needs and developing personalised support plans.
- Experience of working collaboratively with statutory, voluntary and community sector organisations.
Desirable
- Experience of working with individuals who display behaviours that challenge.
- Experience of working within an NHS setting.
- Experience of working with high-frequency users of Emergency Departments or urgent care services.
- Experience of outreach, assertive engagement or community-based support.
- Experience of supporting hospital discharge planning and reducing avoidable admissions.
- Experience of collecting data, monitoring outcomes and producing reports.
Qualifications
Essential
- GCSE Grade C/4 or above in English and Maths (or equivalent).
Desirable
- Professional qualification in Nursing, Social Work, Occupational Therapy, Substance Misuse, Health and Social Care, or a related field.
Personal Attributes
Essential
- Compassionate, empathetic and non-judgemental.
- Proactive and solution-focused.
- Resilient and adaptable when working with complex and challenging situations.
- Committed to reducing health inequalities and improving outcomes for vulnerable populations.
- Ability to maintain professional boundaries and confidentiality.
Desirable
- Passionate advocate for inclusion health and social justice.
- Culturally competent and able to engage with diverse communities.
- Innovative and able to identify opportunities to improve services and patient outcomes.
Person Specification Knowledge & Skills Essential Excellent verbal, written and interpersonal communication skills. Strong organisational, time management and administrative skills. Good IT skills, including use of Microsoft Office and electronic record systems. Ability to build trusting relationships with people who may be reluctant to engage with services. Ability to work using trauma-informed, person-centred and strengths-based approaches. Knowledge of mental health conditions, substance misuse and dual diagnosis. Understanding of safeguarding legislation and procedures for adults at risk. Ability to maintain accurate records and manage confidential information. Ability to work independently and as part of a multidisciplinary team. Desirable Knowledge of SystmOne and other NHS clinical systems. Understanding of the Leicester health, social care and homelessness support network. Knowledge of housing, welfare benefits and community support services. Understanding of inclusion health principles and health inequalities. Experience of contributing to audits, service evaluations or pilot projects. Other Requirements Essential Full UK driving licence. Access to a vehicle insured for business use. Willingness to travel across Leicester and work in community settings, hospitals and partner organisations. Enhanced DBS clearance. Experience Essential Experience of working within healthcare, inclusion health, homelessness services, substance misuse services, or other services supporting vulnerable adults. Experience of working with individuals experiencing homelessness and/or multiple disadvantage. Experience of case managing individuals with complex needs and low engagement. Experience of undertaking risk assessments and risk management. Experience of assessing needs and developing personalised support plans. Experience of working collaboratively with statutory, voluntary and community sector organisations. Desirable Experience of working with individuals who display behaviours that challenge. Experience of working within an NHS setting. Experience of working with high-frequency users of Emergency Departments or urgent care services. Experience of outreach, assertive engagement or community-based support. Experience of supporting hospital discharge planning and reducing avoidable admissions. Experience of collecting data, monitoring outcomes and producing reports. Qualifications Essential GCSE Grade C/4 or above in English and Maths (or equivalent). Desirable Professional qualification in Nursing, Social Work, Occupational Therapy, Substance Misuse, Health and Social Care, or a related field. Personal Attributes Essential Compassionate, empathetic and non-judgemental. Proactive and solution-focused. Resilient and adaptable when working with complex and challenging situations. Committed to reducing health inequalities and improving outcomes for vulnerable populations. Ability to maintain professional boundaries and confidentiality. Desirable Passionate advocate for inclusion health and social justice. Culturally competent and able to engage with diverse communities. Innovative and able to identify opportunities to improve services and patient outcomes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Inclusion Healthcare CIC
Address
Charles Berry House
45 East Bond Street
Leicester
Leicestershire
LE1 4SX
United Kingdom
Employer's website
https://inclusionhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Inclusion Healthcare CIC
Address
Charles Berry House
45 East Bond Street
Leicester
Leicestershire
LE1 4SX
United Kingdom
Employer's website
https://inclusionhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Phlebotomist (Part Time 20 hours per week)
Royal Berkshire NHS Foundation Trust View all jobs
Posted 7 day(s) ago
Reference: 2428944
Job summary
Band 2 Phlebotomist
This is a part-time post for 20 hours per week.
Working pattern - Monday to Friday between the hours of 07.00 to 17.00.
PLEASE NOTE: This is a Band 2 to Band 3 developmental role - the post holder will be required to complete relevant training/competencies to progress to Band 3.
An exciting opportunity as Phlebotomist has arisen to join our Pathology Department.
The post holder will be able to:
- Perform venepuncture under supervision of the senior phlebotomy team and managers as designated; after achieving competence post holder will be expected to work alone when and where required.
- Follow the general policies and protocols of the department and, in association with the clinical scientific and technical staff, assist in maintaining the highest professional standards.
Main duties of the job
Post holder will be required to:
- Collect samples from inpatients, patients attending outpatient clinics.Is required to liaise with clinicians, other healthcare professionals including laboratory staff. Post holder will be required to perform a range of venepuncture techniques in a variety of clinical settings.
- Be aware of the clinical conditions and precautions that are necessary for sample quality to be maintained during the venepuncture procedure, and develops an awareness of requirements for site selection, correct use of tourniquet and selection of blood sample bottles.
- Ensure that blood sample bottles are accurately labelled in accordance with departmental policies and procedures.
- Ensure that clinical samples are correctly packaged for transportation to the laboratory in accordance with the policies and procedures of the Pathology Department.
- Seek guidance from experienced Phlebotomists as necessary.
- Be aware of, and works to relevant departmental policies and Standard Operating Procedures, ensuring that personal performance complies with ISO (International standards organisation).
- You will also be required to perform reception and telephone duties and refer more complex enquiries to a senior member of staff.
About us
Reading sits on the river Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our Trust "CARE" values:Compassionate,Aspirational,Resourceful,Excellent,reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pro-rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
193-8361809NCG
Job locations
Royal Berkshire Hospital
Craven Road
Reading
RG1 5AN
United Kingdom
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for further details of the job role.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for further details of the job role.
Person Specification
Education
Essential
- GCSE's/NVQ to level 2
Desirable
- Venepuncture certificate
Experience
Essential
- Customer service
Desirable
- Experience in a healthcare enviroment
- Previous experience in venepunture
Skills
Essential
- Good computer skills
Desirable
- Knowledge of basic medical terminology
Person Specification
Education
Essential
- GCSE's/NVQ to level 2
Desirable
- Venepuncture certificate
Experience
Essential
- Customer service
Desirable
- Experience in a healthcare enviroment
- Previous experience in venepunture
Skills
Essential
- Good computer skills
Desirable
- Knowledge of basic medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Royal Berkshire Hospital
Craven Road
Reading
RG1 5AN
United Kingdom
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Royal Berkshire Hospital
Craven Road
Reading
RG1 5AN
United Kingdom
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2428941
Job summary
We are the Royal National Institute of Blind People (RNIB) and were here for everyone affected by sight loss. Working for us means working for one of the UKs biggest charities, supporting almost two million people living with sight loss in the UK.
RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.
RNIB is pleased to announce this exciting opportunity to join our Eye Care Support Service in Dorset. This is a rewarding role providing the right individual the opportunity to make a difference every day working with people affected by sight loss.
You will provide critical emotional support, information and guidance face to face within a hospital setting, remotely via digital platforms and in community locations, as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.
Admin tasks are a large part of this role, you will create and input accurate patient records into a variety of databases and use Microsoft 365 each day.
Main duties of the job
You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.
You will have the ability to work in different hospital locations as required.
You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems. Impeccable record keeping skills are also key to this role.
As an RNIB ECLO, you will also complete the RNIB & City University Eye Clinic Support Studies qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIBs priority of no diagnosis without support.
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 27 days of holiday per year plus bank holidays which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11 percent and a rewards platform with employee discounts across over 800 retailers.
About us
HOW TO APPLY:
To be considered, candidates are required to submit their CV and a Supporting Statement which responds to the following:
Question 1- What interests you about being an ECLO and what skills and qualities do you feel you would bring to the role?
Question 2 -Using examples, tell us about your experience in delivering advice or information services.
Question 3 -Using examples, demonstrate how you have worked with people using person-centred care approach.
Question 4 -Using examples, tell us how you have worked with colleagues across health, social care or community services demonstrating your understanding of each professionals role.
Question 5 - Using examples and highlighting your communication styles and skills, tells us about your experience of influencing or motivating other professionals, resulting in positive outcomes for customers.
Question 6 - Using examples please demonstrate your IT Literacy, knowledge of Microsoft Office 365 and your understanding of the importance of Information Governance in handling customer records.
Details
Date posted
15 October 2026
Pay scheme
Other
Salary
£20,035 a year £32,465 full time equivalent
Contract
Permanent
Working pattern
Full-time
Reference number
B0526-26-0024
Job locations
Southport & Formby District General Hospital
Town Lane
SOUTHPORT
Merseyside
PR8 6PN
United Kingdom
Job description
Job responsibilities
Please see the attached formatted job description and person specification for the tasks of the role.
Job description
Job responsibilities
Please see the attached formatted job description and person specification for the tasks of the role.
Person Specification
Qualifications
Essential
- Please see the attached formatted job description and person specification for the tasks of the role.
Person Specification
Qualifications
Essential
- Please see the attached formatted job description and person specification for the tasks of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
RNIB
Address
Southport & Formby District General Hospital
Town Lane
SOUTHPORT
Merseyside
PR8 6PN
United Kingdom
Employer's website
Employer details
Employer name
RNIB
Address
Southport & Formby District General Hospital
Town Lane
SOUTHPORT
Merseyside
PR8 6PN
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Support Worker
Nottinghamshire Healthcare NHS Foundation Trust View all jobs
Posted 7 day(s) ago
Reference: 2428883
Job summary
This is an exciting opportunity for to be part of Newark and Sherwood Local Mental Health Team as a community Support worker. If you are seeking to develop their skills and expertise in working with adults living in the local community experiencing severe mental health problems. You will be an integral member of a dynamic multidisciplinary team offering creative and consistently high quality evidence-based interventions
You will have opportunity to access training, and to develop skills in working within a specific pathway, for example with patients experiencing personality disorders, or rehabilitation of patients experiencing ongoing psychosis.
Main duties of the job
The service is for working age adults with mental health needs and is delivered in their own homes. You will contribute to assessments and interventions, undertaking nursing, therapy and social activities as delegated by the relevant profession. You will frequently work without direct supervision in the community and be required to work in a flexible and holistic way in order to respond to this client group's needs. You will promote the recovery of patients and through working with partner agencies and primary care to ensure timely and safe discharge from secondary care.
We are seeking enthusiastic team players, to work within a dynamic multi-disciplinary health team, with excellent communication and interpersonal skills, and the ability and experience to manage complex cases in partnership with other agencies.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire,Leicestershire,Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum (pro rata for part-time)
Contract
Permanent
Working pattern
Full-time
Reference number
186-918-26-GH
Job locations
Newark and Sherwood LMHT
Byron House
Newark
NG24 4DE
United Kingdom
Job description
Job responsibilities
You must have evidence of a good basic education and basic IT skills. You will require good verbal and written communication skills and previous experience of working in a caring environment and working as part of a team. Some knowledge of the mental and physical problems and the risks associated with community working are required. You will need to have good prioritization skills and be able to recognize your own limitations. Recent significant experience of caring for adults with mental health needs is very desirable for this post.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Job description Job responsibilities You must have evidence of a good basic education and basic IT skills. You will require good verbal and written communication skills and previous experience of working in a caring environment and working as part of a team. Some knowledge of the mental and physical problems and the risks associated with community working are required. You will need to have good prioritization skills and be able to recognize your own limitations. Recent significant experience of caring for adults with mental health needs is very desirable for this post. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies. A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Person Specification
Qulaifications
Essential
- NVQ III in Health and Social Care, Care Certificate or equivalent experience
Contractual Requirements
Essential
- A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
- Ability to work to meet the needs of the service
Experience
Essential
- Experience of working in a healthcare setting
Knowledge
Essential
- To have a basic understanding of the different types of mental illness and maintain an understanding and caring approach to patients
Skills
Essential
- Good written / oral communication skills
- Developed observations skills with the ability to report and record physical / mental health changes etc
- Standard keyboard skills
- Ability to work as part of a team
- Diplomatic, caring & sympathetic
- Ability to be flexible
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical requirements
Essential
- Breakaway
- Manual Handling which may include manoeuvring of wheelchairs/trolleys/beds etc as appropriate
- Has the ability to perform the full range of duties
Training
Essential
- Willingness to undertake training that will enhance service delivery.
Person Specification Qulaifications Essential NVQ III in Health and Social Care, Care Certificate or equivalent experience Contractual Requirements Essential A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Ability to work to meet the needs of the service Experience Essential Experience of working in a healthcare setting Knowledge Essential To have a basic understanding of the different types of mental illness and maintain an understanding and caring approach to patients Skills Essential Good written / oral communication skills Developed observations skills with the ability to report and record physical / mental health changes etc Standard keyboard skills Ability to work as part of a team Diplomatic, caring & sympathetic Ability to be flexible Values and Behaviours Essential All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation Physical requirements Essential Breakaway Manual Handling which may include manoeuvring of wheelchairs/trolleys/beds etc as appropriate Has the ability to perform the full range of duties Training Essential Willingness to undertake training that will enhance service delivery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
Address
Newark and Sherwood LMHT
Byron House
Newark
NG24 4DE
United Kingdom
Employer's website
https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
Address
Newark and Sherwood LMHT
Byron House
Newark
NG24 4DE
United Kingdom
Employer's website
https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2428590
Job summary
We are not able to provide visa sponsorship for this position.
Your Main role will be to cover Phlebotomy services across the Wyre Forest Health Partnership providing a patient service on a rotational basis from our sites in Kidderminster, Bewdley, Stourport and Hagley.
The individual will be responsible for ensuring that the blood specimens are taken in a professional manner.
We understand that everyone has different commitments and are happy to explore flexible working arrangements. We welcome applications for a range of hours, whether you are looking for full-time work (for example, Monday to Friday, 9am-5pm), part-time hours, such as 9am-2pm, weekday evenings (5.30pm-8pm) or weekends. These are options rather than requirements, and we are happy to discuss a working pattern that suits both you and the needs of the role.
Employee Benefits
Our benefits package includes:
Generous Annual Leave - 5 weeks of holiday plus bank holidays.
NHS Pension Scheme - Access to the NHS pension scheme.
Career Progression & Training - We support your development in both clinical and non-clinical fields.
Cycle to Work Scheme - Tax-efficient bike scheme.
Paid Maternity & Paternity Leave - Enhanced parental leave after 24 months service.
Team Events & Christmas Parties - We believe in celebrating our hard work with social events, including a fantastic Christmas party every year.
Main duties of the job
We are not able to provide visa sponsorship for this position. Previous applicants need not apply.
To support the Doctors and practice nursing team in the delivery of phlebotomy services, delivering care within their scope of practice to the entitled patient population.
- Checking patient identification against GP/Nurse requests and confirming patient agreement to the procedure requested. Procedures to include Venepuncture and Chaperoning as required
- Ensuring all specimens are in appropriate containers, accurately labelled and bagged ready for collection by the courier
- Safely disposing of sharps, spillages and other clinical waste
- Replenish stocks and equipment in consulting and treatment rooms as necessary, including monitoring expiry dates
- Maintaining a high level of hygiene within own work area, ensuring that all equipment is kept clean and in good working order and reporting any problems identified
- Maintaining and updating patient records in accordance with Practice procedures
- Notifying the GP/Nurse of any significant patient issues or other anomalies
- Liaising with and assisting the wider Practice Team as required to ensure a quality service
- Attending clinical team and Practice meetings as required
- Other related tasks as may be required, providing appropriate training has been given
About us
Wyre Forest Health Partnership (WFHP) is a successful and ambitious health partnership, working at scale to provide high-quality, innovative patient care through a valued and respected team.
Since December 2014, WFHP has operated as a single partnership across five surgeries, three of which are purpose-built. We provide primary care services to approximately 72,000 patients and are recognised for our innovative approach to delivering care at scale. Our size enables us to support a large multidisciplinary workforce while maintaining a strong focus on collaboration, continuous improvement and high-quality patient care.
We have a well-established quality improvement culture and are always looking for new ways to enhance the services we provide for our patients and the experience of our staff.
WFHP is committed to supporting the NHS ambition to achieve net zero greenhouse gas emissions as soon as possible. We actively encourage all colleagues to take an interest in sustainability and to incorporate environmentally responsible practices into their day-to-day roles wherever possible.
Details
Date posted
15 October 2026
Pay scheme
Other
Salary
£13.15 an hour
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
A3309-26-0057
Job locations
David Corbet House
Callows Lane
Kidderminster
Worcestershire
DY10 2JG
United Kingdom
Bewdley Medical Centre
Dog Lane
Bewdley
Worcestershire
DY12 2EF
United Kingdom
Stourport Medical Centre
Dunley Road
Stourport-on-severn
Worcestershire
DY13 0AA
United Kingdom
Kidderminster Medical Centre
Coventry Street
Kidderminster
Worcestershire
DY10 2BG
United Kingdom
Hagley Surgery
1 Victoria Passage
Hagley
Stourbridge
West Midlands
DY9 0NH
United Kingdom
Job description
Job responsibilities
To support the Doctors and practice nursing team in the delivery of phlebotomy services, delivering care within their scope of practice to the entitled patient population.
- Checking patient identification against GP/Nurse requests and confirming patient agreement to the procedure requested. Procedures to include Venepuncture and Chaperoning as required
- Ensuring all specimens are in appropriate containers, accurately labelled and bagged ready for collection by the courier
- Safely disposing of sharps, spillages and other clinical waste
- Replenish stocks and equipment in consulting and treatment rooms as necessary, including monitoring expiry dates
- Maintaining a high level of hygiene within own work area, ensuring that all equipment is kept clean and in good working order and reporting any problems identified
- Maintaining and updating patient records in accordance with Practice procedures
- Notifying the GP/Nurse of any significant patient issues or other anomalies
- Liaising with and assisting the wider Practice Team as required to ensure a quality service
- Attending clinical team and Practice meetings as required
- Other related tasks as may be required, providing appropriate training has been given
Job description
Job responsibilities
To support the Doctors and practice nursing team in the delivery of phlebotomy services, delivering care within their scope of practice to the entitled patient population.
- Checking patient identification against GP/Nurse requests and confirming patient agreement to the procedure requested. Procedures to include Venepuncture and Chaperoning as required
- Ensuring all specimens are in appropriate containers, accurately labelled and bagged ready for collection by the courier
- Safely disposing of sharps, spillages and other clinical waste
- Replenish stocks and equipment in consulting and treatment rooms as necessary, including monitoring expiry dates
- Maintaining a high level of hygiene within own work area, ensuring that all equipment is kept clean and in good working order and reporting any problems identified
- Maintaining and updating patient records in accordance with Practice procedures
- Notifying the GP/Nurse of any significant patient issues or other anomalies
- Liaising with and assisting the wider Practice Team as required to ensure a quality service
- Attending clinical team and Practice meetings as required
- Other related tasks as may be required, providing appropriate training has been given
Person Specification
Qualifications
Desirable
- Qualification in phlebotomy.
- GCSE grade pass in English and Maths or equivalent.
Experience
Essential
- Previous experience within a healthcare setting.
Desirable
- Experience working in Phlebotomy services.
Person Specification
Qualifications
Desirable
- Qualification in phlebotomy.
- GCSE grade pass in English and Maths or equivalent.
Experience
Essential
- Previous experience within a healthcare setting.
Desirable
- Experience working in Phlebotomy services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wyre Forest Health Partnership
Address
David Corbet House
Callows Lane
Kidderminster
Worcestershire
DY10 2JG
United Kingdom
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
Employer details
Employer name
Wyre Forest Health Partnership
Address
David Corbet House
Callows Lane
Kidderminster
Worcestershire
DY10 2JG
United Kingdom
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2428571
Job summary
We are recruiting for a Health Care Assistant to join the Mental Health Services team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Main duties of the job
The postholder will work collaboratively with the GP practices across East Kent to support and provide physical health checks for their patients. The successful candidate will be able to use their own initiative to work both independently and as part of the PCMHS team to provide holistic treatment and care. The postholder will support patients on an individual basis and as part of a clinic.
About us
Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.
We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.
What perks can we offer you?
- NHS Pension
- Learning and Development opportunities
- Progression opportunities
- Competitive annual leave entitlement
- Incremental pay progression
- Flexible working
- Approved blue light card provider
- Salary Sacrifice Schemes
- Car Lease Scheme
- Employee Assistance Programme
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£14.52 to £15.93 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
B0082-26-0079
Job locations
East Cliff Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Job description
Job responsibilities
To work alongside members of the GP practices and PCMHS team to provide patient care (including health and social support)
To undertake and record physical health checks including the following:
Measurement of height and weight
Measurement of blood pressure, temperature and pulse, pulse oximeter
Venepuncture
Blood glucose testing
To recognise and observe changes in patients physical, mental health and behaviour which must be reported, recorded and acted on.
To provide necessary support to people who use primary care services to help them maintain their physical and mental health and wellbeing.
Work effectively and flexibly as part of a wider PCMHS team across East Kent.
To be aware of and work to the principles of the Mental Health Act (MHA).
Able to interact with patients and colleagues in a professional manner as well as create and maintain professional relationships with external organisations.
To act in a manner to respect the customs, individuality, values, sexuality and spiritual beliefs of the patient.
Support patients to access appropriate professional support, and act as an advocate when required to clearly present the patients point of view to others.
To provide support for patients to ensure effective engagement whilst maintaining professional boundaries.
To undertake prescribed physical observations as follows: blood pressure, temperature, pulse, respirations, blood sugars, weight and height and report results to the nurse in charge.
Maintain clinical equipment efficiently and ensure servicing is undertaken. Ensure stock items are ordered and provided in the clinical areas.
Follow Infection control standards.
Follow Health and Safety standards.
Appreciate the principles of Healthy Living and provide relevant health promotion literature/advice for patients.
Keep up to date with mandatory training and updates to remain competent.
Recognise potential areas of conflict, preventing where possible and reporting to senior members of staff if unable to resolve.
Aware of safeguarding policies.
Attends clinical supervision sessions and any appropriate meetings.
Contribute new ideas to improve patient care.
Able to drive with access to own transport and has a valid drivers licence. Able to travel in a timely manner and undertake work as a lone worker, where necessary.
Screening:
Undertake screening including BP checks, height, weight, BMI, pulse oximeter, glucose monitoring
Carry out holistic screening and checks using national assessment tools.
Undertake venepuncture.
Health Promotion:
Makes basic assessment of needs of patients
Provide nutritional advice on overweight, CHD, diabetes
Measures and records BMI
Understands patients motivation to adapt their lifestyle
Offers lifestyle advice on smoking and exercise and refers as appropriate
Able to provide advice on managing side effects of psychotropic medication eg; metabolic syndrome
Infection Control:
Apply infection control measures within the practice according to oval and national guidelines. This includes:-
Universal hygiene precautions
The collection and handling of laboratory specimens
Segregation and disposal of waste materials
Decontamination of instruments and clinical equipment
Reporting and treatment of sharps injuries
Dealing with blood and body fluid spillages
Assist patients and colleagues in adopting sound infection control measures and health and safety measures
General Duties
To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships.
To contribute to the development of services, including processes, templates and principles.
To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.
To take part in any statutory and mandatory training or other training and development programmes as requested.
Any other reasonable duties as directed by your line manager.
Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review.
Full terms and conditions of employment will be issued if an offer of employment is made.
Job description
Job responsibilities
To work alongside members of the GP practices and PCMHS team to provide patient care (including health and social support)
To undertake and record physical health checks including the following:
Measurement of height and weight
Measurement of blood pressure, temperature and pulse, pulse oximeter
Venepuncture
Blood glucose testing
To recognise and observe changes in patients physical, mental health and behaviour which must be reported, recorded and acted on.
To provide necessary support to people who use primary care services to help them maintain their physical and mental health and wellbeing.
Work effectively and flexibly as part of a wider PCMHS team across East Kent.
To be aware of and work to the principles of the Mental Health Act (MHA).
Able to interact with patients and colleagues in a professional manner as well as create and maintain professional relationships with external organisations.
To act in a manner to respect the customs, individuality, values, sexuality and spiritual beliefs of the patient.
Support patients to access appropriate professional support, and act as an advocate when required to clearly present the patients point of view to others.
To provide support for patients to ensure effective engagement whilst maintaining professional boundaries.
To undertake prescribed physical observations as follows: blood pressure, temperature, pulse, respirations, blood sugars, weight and height and report results to the nurse in charge.
Maintain clinical equipment efficiently and ensure servicing is undertaken. Ensure stock items are ordered and provided in the clinical areas.
Follow Infection control standards.
Follow Health and Safety standards.
Appreciate the principles of Healthy Living and provide relevant health promotion literature/advice for patients.
Keep up to date with mandatory training and updates to remain competent.
Recognise potential areas of conflict, preventing where possible and reporting to senior members of staff if unable to resolve.
Aware of safeguarding policies.
Attends clinical supervision sessions and any appropriate meetings.
Contribute new ideas to improve patient care.
Able to drive with access to own transport and has a valid drivers licence. Able to travel in a timely manner and undertake work as a lone worker, where necessary.
Screening:
Undertake screening including BP checks, height, weight, BMI, pulse oximeter, glucose monitoring
Carry out holistic screening and checks using national assessment tools.
Undertake venepuncture.
Health Promotion:
Makes basic assessment of needs of patients
Provide nutritional advice on overweight, CHD, diabetes
Measures and records BMI
Understands patients motivation to adapt their lifestyle
Offers lifestyle advice on smoking and exercise and refers as appropriate
Able to provide advice on managing side effects of psychotropic medication eg; metabolic syndrome
Infection Control:
Apply infection control measures within the practice according to oval and national guidelines. This includes:-
Universal hygiene precautions
The collection and handling of laboratory specimens
Segregation and disposal of waste materials
Decontamination of instruments and clinical equipment
Reporting and treatment of sharps injuries
Dealing with blood and body fluid spillages
Assist patients and colleagues in adopting sound infection control measures and health and safety measures
General Duties
To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships.
To contribute to the development of services, including processes, templates and principles.
To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.
To take part in any statutory and mandatory training or other training and development programmes as requested.
Any other reasonable duties as directed by your line manager.
Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review.
Full terms and conditions of employment will be issued if an offer of employment is made.
Person Specification
Qualifications
Essential
- NVQ Level 3 or Kaspac
- Valid drivers licence with business car insurance
Desirable
- Appropriately recognised phlebotomy training
- A good standard of education
- Undertaken training in spirometry, and venepuncture.
- Training in the use of assessment tools
Key Skills
Essential
- Good interpersonal skills
- Excellent communication skills
- Self-motivated
- IT skills
- Able to work to strict infection control standards
- Able to work to strict deadlines
- Excellent time keeping skills
- Ability to cope with the physical demands of the job
- Good record keeping skills
Desirable
- Experience of clinical systems such as Vision and Emis
- Observes good health & safety practices
Personal Attributes
Essential
- Good team player
- Calm under pressure
- Good levels of concentration
- Confidence to escalate issues as required.
Experience
Essential
- Previous experience in a mental healthcare setting
Desirable
- Previous knowledge of infection control procedures
- Experience in the community
Person Specification
Qualifications
Essential
- NVQ Level 3 or Kaspac
- Valid drivers licence with business car insurance
Desirable
- Appropriately recognised phlebotomy training
- A good standard of education
- Undertaken training in spirometry, and venepuncture.
- Training in the use of assessment tools
Key Skills
Essential
- Good interpersonal skills
- Excellent communication skills
- Self-motivated
- IT skills
- Able to work to strict infection control standards
- Able to work to strict deadlines
- Excellent time keeping skills
- Ability to cope with the physical demands of the job
- Good record keeping skills
Desirable
- Experience of clinical systems such as Vision and Emis
- Observes good health & safety practices
Personal Attributes
Essential
- Good team player
- Calm under pressure
- Good levels of concentration
- Confidence to escalate issues as required.
Experience
Essential
- Previous experience in a mental healthcare setting
Desirable
- Previous knowledge of infection control procedures
- Experience in the community
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Invicta Health CIC
Address
East Cliff Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Employer's website
https://invictahealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Invicta Health CIC
Address
East Cliff Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Employer's website
https://invictahealth.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 7 day(s) ago
Reference: 2428551
Job summary
Ward tracker: Permanent (37.5 hours)
The post holder will provide a comprehensive service to the Trust with a focus to facilitate effective and timely discharge of patients no longer requiring acute care.
The role requires clear communication between the Hospital Discharge Team, the Discharge to Assess Hub and the wards to ensure safe timely discharge of all patients .
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £41,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK
Main duties of the job
Main Duties and Responsibilities
- To support the Discharge Team in facilitating timely discharges for complex patients
- Attend Whiteboard rounds and ward rounds, identify actions required and actively manage agreed discharge plans for patients
- Assist in the completion of discharge check lists to ensure accurate discharge planning is evident, under the direction and supervision of the registered nursing staff
- Transfer patients to the discharge lounge if required
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
362-ADM3TRAN-10-26
Job locations
Stepping Hill
Poplar Grove
Stockport
SK2 7JE
United Kingdom
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Person Specification
Qualifications
Essential
- NVQ level 2 in healthcare or equivalent qualification /experience
- GCSE level of education
- Willing to study for Care Certificate
Desirable
- NVQ level 3 or equivalent experience /qualifications
Experience
Desirable
- Experience in a caring role
- Experience in patient/customer facing role
Skills
Essential
- Able to understand others
- Able to organise self and deliver tasks effectively
- Able to work as part of a team
- Presents self positively and communicates confidently.
- An ability to be patient focused
- Basic computer skills
Knowledge
Essential
- Understanding of caring.
- Understanding of health & safety
- Understanding of confidentiality
- Understanding of the importance of developing knowledge
Desirable
- Understanding of Health Service
Person Specification
Qualifications
Essential
- NVQ level 2 in healthcare or equivalent qualification /experience
- GCSE level of education
- Willing to study for Care Certificate
Desirable
- NVQ level 3 or equivalent experience /qualifications
Experience
Desirable
- Experience in a caring role
- Experience in patient/customer facing role
Skills
Essential
- Able to understand others
- Able to organise self and deliver tasks effectively
- Able to work as part of a team
- Presents self positively and communicates confidently.
- An ability to be patient focused
- Basic computer skills
Knowledge
Essential
- Understanding of caring.
- Understanding of health & safety
- Understanding of confidentiality
- Understanding of the importance of developing knowledge
Desirable
- Understanding of Health Service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Stepping Hill
Poplar Grove
Stockport
SK2 7JE
United Kingdom
Employer's website
Employer details
Employer name
Stockport NHS Foundation Trust
Address
Stepping Hill
Poplar Grove
Stockport
SK2 7JE
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Email Shortlisted Jobs
Browse Job Locations
Allied Health & Other Health Practitioners Jobs North East England (7,375)
Allied Health & Other Health Practitioners Jobs North West England (132)
Allied Health & Other Health Practitioners Jobs Yorkshire and the Humber (90)
Allied Health & Other Health Practitioners Jobs East Midlands (182)
Allied Health & Other Health Practitioners Jobs West Midlands (123)
Allied Health & Other Health Practitioners Jobs East of England (124)
Allied Health & Other Health Practitioners Jobs Greater London (5,523)
Allied Health & Other Health Practitioners Jobs South East England (82)
Allied Health & Other Health Practitioners Jobs South West England (203)
Allied Health & Other Health Practitioners Jobs Ireland (100)
Allied Health & Other Health Practitioners Jobs Australia (1)
Email Sent Successfully!
Your shortlisted jobs have been sent to the recipient. They will receive the email shortly.
Email Failed!
There was an error sending the email. Please try again later.