Job summary

This is a genuine management position, not a support or admin role. You'll take day to day ownership of staffing, rotas, holiday approval, and administrative workflow across our front of house and back office teams, working closely with our Operations Manager. You'll be trusted to make decisions and resolve issues directly, escalating only where something has wider compliance, clinical, or partnership implications.

This role has been created to give the practice dedicated operational leadership as we continue to grow, so it's a genuine opportunity to shape how the role develops.

Main duties of the job

What you'll be doing

• Line managing our front of house and back office administrative teams, including conduct, performance, and day to day direction

• Approving staff holiday requests and building and managing reception, administrative, clinical, and room rotas

• Leading induction for new starters, including system access and EMIS setup

• Owning recruitment and onboarding administration from advert through to first day

• Sourcing locum and temporary cover at short notice and managing their induction

• Conducting appraisals and monitoring the practice training matrix

• Managing the EMIS appointment book and supporting with day to day IT issues

• Supporting the complaints process and owning the DNA letter process

• Deputising for the Operations Manager during absence

About us

The Brooke Surgery is a busy, well regarded NHS GP practice in Hyde, rated Good by the Care Quality Commission and recognised in recent years for the quality of our team and patient care. We're a growing practice with a genuine focus on supporting our staff, and we're investing in our management structure to make sure that continues as we expand.

Job description

Job responsibilities

Team leadership and staff management

• Hold line management responsibility for the front of house and back office administrative teams, covering reception, administrators, and non-clinical support staff. This includes conduct, performance, and day to day direction
• Approve or decline staff holiday requests for the practice team, within 3 working days of submission, checking against minimum safe staffing levels before approving
• Build, publish, and actively manage reception, administrative, clinical, and room rotas at least two weeks in advance. Identify staffing shortfalls before they occur and escalate to the Operations Manager
• Lead induction for every new administrative and reception starter, covering system access, EMIS user setup, welfare check-ins during probation, and sign-off that induction is complete
• Own the administrative and logistical process for recruitment and onboarding end to end, from advertising through to first day readiness, with Operations Manager oversight
• Source and confirm locum and temporary cover for absence within 24 hours of a gap being identified, and manage their induction
• Conduct formal appraisals for members of the administrative and reception team annually, with documented objectives and follow-up
• Maintain and actively monitor the practice training matrix, chasing and closing out overdue mandatory training within 10 working days of it falling due

Operations and systems

• Own the EMIS appointment book, covering capacity planning, slot type management, and resolving day to day access issues
• Support with resolving IT issues affecting daily operations, resolving what can be resolved directly with IT and escalating issues requiring contractual or budgetary decisions
• Upload and keep current all practice policies on Teamnet
• Own the health and safety and fire safety administrative cycle, covering scheduling of tests and drills, keeping records current, and flagging any missed or overdue item directly to the Operations Manager
• Manage non-clinical stock levels and ordering
• Provide scanning and filing support for the Operations Manager

Complaints and patient administration

• Support and deputise for the complaints manager by Log every complaint, report, and IGPR request on receipt and drive it to resolution against the practice's agreed timescales, chasing internal contributors directly rather than waiting to be chased
• Own the DNA, did not attend, letter process end to end, including identifying patterns that should be flagged to the Operations Manager
• Triage and resolve queries and concerns from patients and staff directly wherever they fall within postholder authority, escalating in line with practice policy

Deputising and escalation

• Deputise for the Operations Manager on all routine operational matters during any period of absence, holiday, or leave

• Support the Operations Manager with any other requirement to meet business needs

Person Specification

Experience

Essential

• 1) At least two years' experience in a line management or supervisory
• role, ideally in general practice, primary care, or another regulated
• healthcare setting
• 2) A track record of managing a team of 10 or more with confidence
• and minimal need for escalation
• 3) Working knowledge of EMIS or a comparable clinical system, or the
• ability to pick up new systems quickly
• 4) Experience making decisions independently rather than just
• following an existing process
• 5) Experience resolving patient or customer complaints directly
• Clear, confident communication, including the ability to hold a
• decision under pushback
• 6) Available to work full time between the hours of 07.30 - 18.30 Monday - Friday

Desirable

• Experience with recruitment, CQC preparation, or Teamnet is a bonus but not essential.

Job summary

Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.

Please note we reserve the right to close this vacancy earlier than the advertised closing date should a sufficient number of applications be received.

This is an exciting opportunity for an experienced Nursing Associate to work as part of our friendly and dynamic multi-disciplinary care team.

You must be an enthusiastic individual with excellent Communication, organisational skills and motivation in your approach to care delivery to ensure we maintain a high-quality service for our patients in the changing environment of community services.

Care Home practitioners (CHP) work as part of the wider health and social care team and have direct contact with patients within the Residential home setting, providing high quality and compassionate care. CHPs work at a level above that of Healthcare Support Workers and have a more in depth understanding regarding patient care. CHPs provide training and support to care homes in line with current policies and guidelines. CHPs work closely with their respective GP surgery linked to the residential homes and other Health and social services.

Main duties of the job

The post holder carries continuing responsibility for ensuring adequate training and guidance is carried out within the Residential care setting.

General clinical aspects of the role may include:

• Undertaking tasks delegated by a Registered Practitioner
• Assisting in patient assessment
• Referrals to the Registered Practitioner and other MDT's
• Physiological measurements
• Risk Management, infection control, health and safety
• Higher clinical skills such as catheterisation, wound care and phlebotomy, continence assessments within the residential homes.

Non-clinical aspects of the role include:

• Advance care planning/ Admission avoidance
• Supervision and teaching with Care Home staff
• Personal development
• Team working
• Communication
• Person-centred care and wellbeing
• Equality and Diversity
• Quality and improvement.
• Working closely with Care home staff and GP Surgeries
• Supporting Community Matrons and GPs during Residential ward rounds and Multi-disciplinary working.

The post holder will work as an autonomous practitioner within the Community Nursing Team, supporting the delivery of care and supporting patients in residential homes, collaborating with system partners and as part of the Primary Care Networks and Integrated Neighbourhood Teams as part of the out-of-hospital model of care.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details on this job vacancy.

Person Specification

Qualifications

Essential

• Associate Practitioner Qualification
• NVQ 3 or above

Desirable

• Community Nurse experience
• Care home knowledge
• Advanced care planning experience

Skills

Essential

• Phlebotomy
• Wound care management
• Catheter care
• Diabetes management

Desirable

• Compression bandaging skills
• administration of injections
• End of life care planning
• enhanced Communication skills

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

At Priory, we believe the voices and experiences of the people we support should be at the heart of everything we do, helping us shape and continuously improve care across our divisions, regions and our local services. As Lived Experience Partner Lead, youll help shape and deliver our Lived Experience Partnership strategy across Priory Healthcare, working with colleagues and senior leaders to ensure patient voice and coproduction meaningfully influence our services and the way we work.

Main duties of the job

Youll play a key role in shaping how lived experience influences our services, working collaboratively across Priory to turn insight into meaningful action.

• Lead our Lived Experience approach, helping to develop and lead the Priory Healthcare strategy and framework and embedding lived experience across our services.
• Champion patient voice and a culture of coproduction, working with senior leaders, managers and teams to turn lived experience feedback into meaningful service improvements.
• Lead and support our team of Divisional Lived Experience Partners, from recruitment and coordination through supervision, development and training, ensuring they can make a meaningful contribution.
• Share insight and influence change, preparing reports, presentations and updates and representing Lived Experience Partnership work at divisional committees and forums.
• Shape the future of lived experience at Priory, supporting policy development and helping build a culture where lived experience is valued, celebrated and genuinely influences how we work.

About us

Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

For agency enquiries and applications, please view our legal statement here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Job description

Job responsibilities

At Priory, we believe the voices and experiences of the people we support should be at the heart of everything we do, helping us shape and continuously improve care across our divisions, regions and our local services. As Lived Experience Partner Lead, youll help shape and deliver our Lived Experience Partnership strategy across Priory Healthcare, working with colleagues and senior leaders to ensure patient voice and coproduction meaningfully influence our services and the way we work.

This is an evolving senior role, offering the opportunity to shape the strategic vision for lived experience across Priory. Youll provide leadership, governance and strategic influence across a range of projects, workstreams and engagement activity, ensuring the voices and experiences of the people we support are meaningfully embedded in how we deliver and improve care.

The role is offered on a full-time remote basis, with occasional travel required.

Person Specification

You will demonstrate

Essential

• Personal lived experience of mental health services, alongside previous experience in a Lived Experience role at a senior regional or divisional level, with responsibility for multiple projects or workstreams.
• Strong knowledge of mental health services and the challenges facing the sector, with the ability to use lived experience, insight and information from different sources to develop a collective perspective.
• Confident and credible leadership skills, with the ability to work collaboratively with clinicians, senior colleagues, service users, carers, families and wider teams, influencing positive change and supporting strategic decision-making.
• Strong communication and presentation skills, including the confidence to co-deliver training, present to colleagues and clinicians, and chair or co-chair meetings and committees.
• Highly organised and self-motivated, with the ability to work autonomously, manage competing priorities, meet deadlines and maintain a high standard of work.
• A commitment to inclusive and culturally aware partnership working, with the confidence and ability to help embed lived experience meaningfully across Healthcare.

Job summary

As a Healthcare Assistant, you will work under the supervision of our nursing team and GPs to provide a range of clinical and administrative duties that contribute to the efficient running of the practice.

The successful candidate will be caring, organised, and able to communicate effectively with patients and colleagues.

Main duties of the job

The Healthcare Assistant supports the nursing and clinical team in delivering high-quality patient care. Key duties include undertaking routine clinical observations such as blood pressure, pulse, height, weight and BMI measurements; performing venepuncture, ECGs (following appropriate training and competency assessment); assisting with wound care and dressings; preparing and maintaining clinical rooms and equipment; processing specimens; supporting vaccination and screening programmes; maintaining accurate patient records; and providing a caring, professional service to patients. The HCA also ensures compliance with infection prevention and control procedures, maintains stock levels, and works as part of the multidisciplinary team to promote patient health and wellbeing.

About us

At Dean Cross Surgery, we are proud to provide high-quality, patient-centred healthcare to our local community. We are a friendly, supportive, and forward-thinking GP practice that values teamwork, professionalism, and compassionate care.

Joining our clinical team as a Healthcare Assistant (HCA) offers the opportunity to make a real difference to patients' lives while working alongside experienced GPs, nurses, AHPs, ARRS roles and administrative colleagues in a welcoming environment. We are committed to developing our staff, encouraging ongoing learning and supporting career progression within primary care.

We recognise that our people are our greatest asset and strive to create a positive workplace culture where everyone feels valued, respected, and empowered to contribute to the success of the practice. Our team works collaboratively to deliver excellent standards of care while maintaining a healthy work-life balance.

As a Healthcare Assistant at Dean Cross Surgery, you will play an important role in supporting the delivery of a wide range of clinical services, helping patients manage their health and wellbeing, and contributing to the continued development of our practice.

Details

Date posted

10 September 2026

Pay scheme

Other

Salary

£12.89 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1862-26-0008

Job locations

21 Radford Park Road

Plymouth

PL9 9DL

United Kingdom

Job description

Job responsibilities

Person SpecificationEssential Criteria

• Experience of working in a healthcare environment.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a multidisciplinary team.
• Basic IT skills and experience of electronic record systems.
• Understanding of patient confidentiality and data protection.
• Ability to prioritise workload and work independently when appropriate.

Desirable Criteria

• Care Certificate.
• NVQ Level 2 or 3 in Health and Social Care (or equivalent).
• Experience in primary care/general practice.
• Competency in venepuncture, ECG recording.
• Knowledge of chronic disease management and health promotion.

Working Conditions

• Working within a busy GP practice environment.
• Contact with patients presenting with a variety of health conditions.
• Requirement to follow infection control and health and safety procedures at all times.

Values and Behaviours

• Patient-focused and compassionate.
• Professional and trustworthy.
• Respectful and inclusive.
• Flexible and adaptable.
• Committed to continuous improvement and teamwork.

Job description Job responsibilities Person SpecificationEssential CriteriaExperience of working in a healthcare environment. Good communication and interpersonal skills. Ability to work effectively as part of a multidisciplinary team. Basic IT skills and experience of electronic record systems. Understanding of patient confidentiality and data protection. Ability to prioritise workload and work independently when appropriate.Desirable CriteriaCare Certificate. NVQ Level 2 or 3 in Health and Social Care (or equivalent). Experience in primary care/general practice. Competency in venepuncture, ECG recording. Knowledge of chronic disease management and health promotion.Working ConditionsWorking within a busy GP practice environment. Contact with patients presenting with a variety of health conditions. Requirement to follow infection control and health and safety procedures at all times.Values and BehavioursPatient-focused and compassionate. Professional and trustworthy. Respectful and inclusive. Flexible and adaptable. Committed to continuous improvement and teamwork.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Previous experience working as a Healthcare Assistant in a healthcare setting.
• Excellent communication and interpersonal skills. Ability to work effectively as part of a multidisciplinary team.
• Caring, compassionate, and professional approach to patient care.
• Good IT and administrative skills.
• Understanding of confidentiality and data protection requirements
• .

Desirable

• Experience working within General Practice or Primary Care.
• Venepuncture qualification and experience.
• ECG competency.
• Care Certificate or NVQ Level 2/3 in Health and Social Care.
• Knowledge of EMIS Web or SystmOne.

Person Specification Qualifications Essential GCSE grade A to C in English and Maths Previous experience working as a Healthcare Assistant in a healthcare setting. Excellent communication and interpersonal skills. Ability to work effectively as part of a multidisciplinary team. Caring, compassionate, and professional approach to patient care. Good IT and administrative skills. Understanding of confidentiality and data protection requirements . Desirable Experience working within General Practice or Primary Care. Venepuncture qualification and experience. ECG competency. Care Certificate or NVQ Level 2/3 in Health and Social Care. Knowledge of EMIS Web or SystmOne.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dean Cross Surgery

Address

21 Radford Park Road

Plymouth

PL9 9DL

United Kingdom

Employer's website

https://www.deanxsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Dean Cross Surgery

Address

21 Radford Park Road

Plymouth

PL9 9DL

United Kingdom

Employer's website

https://www.deanxsurgery.co.uk/ (Opens in a new tab)

Job summary

We are a good humoured, forward looking, and nurturing practice who are looking for a similarly minded Health Care Assistant to join our team. We value fairness in workload and strive to achieve a positive work /life balance and develop resilience across our practice team, despite the current pressure on primary care. We pride ourselves on a team approach to continued service improvement and encourage all to share their experiences, knowledge, and skills.

An exciting opportunity has arisen for an enthusiastic Health Care Assistant to join our supportive team.

Main duties of the job

We are seeking a reliable enthusiastic Health Care Assistant to join our GP Surgery for maternity cover with fixed term contract till the end of April 2027. This role offers an excellent opportunity to work within a busy primary care setting, supporting the clinical team in delivering high quality care to our patient population and contributing to the effective day-to-day running of our practice.

About us

With a growing practice population of 9100 patients, we are within an easy commute from the centre of Bristol, and proximity to the M5 means we are just a short drive to some of the most picturesque parts of the British countryside. The team at Severn View Family Practice is warm, welcoming, loyal, and supportive. We are a teaching practice and welcome GP Trainees, GP retainers, Foundation Drs, Medical Students, and Nurse Students, as well as prescribing paramedics and pharmacists, over the course of the year.

We are a forward-thinking practice, taking an active part in driving innovation in close collaboration with our neighbouring 4 practices, as the Severnvale PCN.

Practice profile:

PMS practice in South Gloucestershire

Growing list of 9100 patients

Use Emis web and Ardens with high QOF achievement

A training and teaching Practice

3 Partners and 4 salaried GPs

2 Advanced Nurse Practitioners

2 Advanced Clinical Practitioners

Pharmacy hub within our PCN

Physiotherapist, Social Prescribers work alongside Clinicians.

The successful candidate will value family medicine, continuity of care and proactive development, work well within a team, flexibility to work effectively within a busy team as well as independently and have good communication skills.

Informal visits are welcome. Please contact the Clinical Lead Nurse Emma Lawrence via email

Job description

Job responsibilities

MAIN DUTIES

The delivery of all duties will be dependent on the qualifications and training that the job holder has or acquires during their employment. All tasks are to be taken in line with the relevant current practice procedures, protocols, patient group/specific directions and national guidelines.

Clinical Responsibilities

Under the supervision of the Practice Nurse and tissue Viability lead nurse, assess and treat wounds including leg ulcers needing compression therapy, to be able to measure legs for compression hosiery.

To carry out stitch/ suture/Clip removal in accordance with practice protocol.

To carry out Blood Pressure monitoring, Weight monitoring, Urinalysis and ECGs as required, with an understanding of QOF targets.

To review patients with Hypertension and follow Severn View Family Practice protocol in the management of Hypertension.

To provide lifestyle advice to patients making any necessary referrals within the Practice

To undertake urine analysis in-house as required and ensure that specimens are labelled and bagged ready for collection with the necessary paperwork completed.

To undertake ear, nose and throat swabs as directed by GP, Practice Nurse(s) or the Hospital.

Administer B12 injections, flu vaccinations, pneumonia vaccinations and shingles using Patient Specific Directives (if training and competencies are achieved)

Assist in raising awareness of health and wellbeing by helping in patient health promotion and screening initiatives.

Give accurate, appropriate information and advice to patients within own competence.

Ear Irrigation, ability to recognize normal ear and report any change prior to irrigation. (if training and competencies achieved)

Support the GP/Nurse with chaperoning duties.

Undertake Doppler Assessment. This is desirable, not essential.

To carry out NHS Health Checks, maintain the appropriate records.

To complete Medical Pre-Examinations, as per the documentation, e.g., Height, weight Blood pressure etc.

To undertake Nail Clippings as directed by GP/Nurse

To be competent as phlebotomy and gain experience in both adult and children.

To ensure that clinical areas and consulting rooms are appropriately stocked with clinical items and equipment.

To monitor the maintenance of equipment and report any faults.

Adhere to local policies including cold chain and monitor and record fridge temperatures daily.

Maintain records comprehensively in a clear and legible form.

To maintain a safe and effective level of practice and to bring any deficits in training to the attention of the Lead Nurse/Practice Manager.

To assist in seasonal and special projects as requested e.g. flu campaign

To be responsible for the display of Health Promotion materials

To undertake training as required by the Practice.

To always act in a professional manner and adhere to practice policies, protocols and guidelines.

To attend meetings where required, as might result in benefit to the Practice and the extended team

This list is not exhaustive as dependent on experience and previous training

Professional

Maintain continued education by attendance at courses and study days as deemed useful or necessary for the role

Other

The role of the post holder as described is comprehensive but not exhaustive. The practice is a changing organisation and there may be occasions when the partners / practice manager may request additional duties or role changes. These changes (occasional or permanent) will be within the competency of the post holder or appropriate training will be provided

Confidentiality

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that other staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other health care workers. They may also have access to information to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, to include:

-Using personal security systems within the workplace according to Practice guidelines.

-Identifying the risks involved in working activities and undertaking such activities in a way that manages those risks.

-Make effective use of training to update knowledge and skills

-Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

-Reporting potential risks identified.

Equality and Diversity

The post holder will support the equality, diversity and right of patients, carers and colleagues, to include

-Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with

practice procedures, policies, and current legislation.

-Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

-Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances,

feelings priorities and rights.

Quality

The post holder will strive to maintain quality within the practice, and will:

-Alert other team members to issues of quality and risk.

-Assess own performance and take accountability for own actions, either directly or under supervision.

-Contribute to the effectiveness of the team by reflecting on own and team activities and make suggestions on ways to

improve and enhance the team performance.

Communication

The post holder should recognise the importance of effective communication within the team and will strive to:

-Communicate effectively with other team members.

-Communicate effectively with patients and carers.

-Recognise the need for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

• Experience working within a nurse team
• Experience of dealing with vulnerable patients

Desirable

• Experience in working in Primary Care or a GP surgery

Knowledge and Skills

Essential

• Ability to provide quality Care
• Good interpersonal and communication skills

Desirable

• Basic IT skills
• Used Emis previously

Qualifications

Essential

• GCSE grades A-C in English and Maths
• Previous experience as a Health Care Assistant

Desirable

• Qualified in Phlebotomy
• Qualified in NVQ level 3

Job summary

Our Clinical Services Division is seeking to appoint an Assistant Operations Manager to provide support to our Operations Manager and the Immunisation contracts across Cheshire and Lancashire and to drive further success for the organisation. You will work across offices with qualifying mileage paid, you will work closely with the Operations Manager to organise and co-ordinate our services and improve performance and productivity across our care contracts. You will need to be practical, flexible and have excellent proven people skills. Your support of the operations process will be crucial and have a profound impact on the overall success and smooth running of the regional offices.

This is a great opportunity for an ambitious person with energy and intellect to develop and progress with a growing team.

Ideal candidates will have knowledge and experience of the NHS. You will be a graduate or have equivalent experience with a demonstrable track record in project and people management. Applicants must have a full UK driving licence and be willing and able to travel between the offices and anywhere in the UK.

Main duties of the job

The purpose of the Assistant Operations Manager is to provide support to all Clinical Services personnel, key contracts and all personnel in the locality, acting as the first port of call for all queries and any issues which need resolving. With only unusual or complex issues being escalated to the Operations Manager.

The Operations Manager is responsible for overall performance of the locality Clinical Services team and contract delivery, analyzing performance and providing feedback, guidance and encouragement in order to impact results. The Assistant Operations Manager will support the Operations manager in doing this.

The Assistant Operations Manager will have delegated line management responsibility for Clinical Services support staff in the Locality, working closely with and supporting Locality Leads.

The Assistants Operations will have delegated responsibility for the service in the absence of the Operations manager, as appropriate and within the standing financial instructions for the organisation. With the support of the Clinical services Manager.

About us

IntraHealth is one of the U.K.s leading independent providers of NHS Primary and Community Care services. We employ over 500 staff working across three divisions of primary care, clinical services, and pharmacy throughout England. Due to our growing reputation for delivery of diverse NHS clinical contracts, all divisions are experiencing significant growth.

We are a well established organisation having provided NHS services since 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

As one of the UKs largest providers of immunisation and vaccination services we have been delivering immunisation programmes since 2009. Our team of Nurses and Healthcare Assistants supported by a team of administrative staff provide the programme through a convenient service that visits schools. We are one of the countrys top performers and were shortlisted in 2018 for the NHS Employer Flu Fighter award in Greater Manchester.

We operate NHS services across the North East, North West and Yorkshire.

Details

Date posted

09 September 2026

Pay scheme

Other

Salary

£32,303 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

U0025-26-0152

Job locations

IntraHealth Offices

Lancashire

PR26 6TY

United Kingdom

IntraHealth Offices

The Technology Centre, Inward Way

ELLESMERE PORT

CH65 3EN

United Kingdom

Job description

Job responsibilities

o Managing clinical services support staff in the locality. Ensure staff are supported appropriately to ensure that the locality is effective, providing practical help in solving day to day issues. With complex or unusual situations being escalated to the Operations Managers

o Ensure staff follow all Standard operating procedures and company policies, in a positive and supportive way

o Ensuring staff rostering and deployment is appropriate to contract delivery and organizational targets.

o Assist the Operations manager in controlling expenditure and resources within tight budgets, feeding into the monthly updates on the performance management of projects. Ensure that necessary action is taken to achieve contract compliance

o Work with the locality team to support the implementation of services, participating in associated activities as required

o Deal with sometimes conflicting priorities and pressures from all sides, balance these priorities and find appropriate solutions

o Co-ordinate resources such as premises, equipment and supplies

o Support the Operations manager and Clinical Services Manager in service monitoring and reporting, delivery of service change and contribute to continuous improvement activities and service innovation

o Support all Clinical Services contracts to ensure effective delivery across all contracts, improving the quality and uptake at a local level in partnership with PHE, Health Protection teams and Commissioners.

o Lead on data retention in the locality and the use of e-consent, SytemOne, the use of Paper consent and the scanning retention and disposal

o Deal with Human resources issues with the Support of the Operations manager and HR department and will include investigations as laid down in company policies.

o General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

Job description Job responsibilities o Managing clinical services support staff in the locality. Ensure staff are supported appropriately to ensure that the locality is effective, providing practical help in solving day to day issues. With complex or unusual situations being escalated to the Operations Managerso Ensure staff follow all Standard operating procedures and company policies, in a positive and supportive wayo Ensuring staff rostering and deployment is appropriate to contract delivery and organizational targets.o Assist the Operations manager in controlling expenditure and resources within tight budgets, feeding into the monthly updates on the performance management of projects. Ensure that necessary action is taken to achieve contract complianceo Work with the locality team to support the implementation of services, participating in associated activities as requiredo Deal with sometimes conflicting priorities and pressures from all sides, balance these priorities and find appropriate solutionso Co-ordinate resources such as premises, equipment and supplieso Support the Operations manager and Clinical Services Manager in service monitoring and reporting, delivery of service change and contribute to continuous improvement activities and service innovationo Support all Clinical Services contracts to ensure effective delivery across all contracts, improving the quality and uptake at a local level in partnership with PHE, Health Protection teams and Commissioners.o Lead on data retention in the locality and the use of e-consent, SytemOne, the use of Paper consent and the scanning retention and disposalo Deal with Human resources issues with the Support of the Operations manager and HR department and will include investigations as laid down in company policies. o General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.

Person Specification

Qualifications

Essential

• Management qualification or relevant experience.
• Educated to a minimum GCSE/GCE A level or equivalent.
• Evidence of a commitment to continuing professional development and training.

Desirable

• Relevant degree or equivalent experience.
• Project Management qualification or relevant experience.

Experience

Essential

• Knowledge and experience of leading and managing teams.
• Experience of successful planning, coordinating and implementing projects.
• Experience of multi-disciplinary working.
• Experience of successfully implementing change.

Desirable

• NHS experience.
• Working knowledge of NHS structures and organisations.
• Dealing with confidential and sensitive information.
• Proactively setting, managing and controlling budgets and expenses.
• Have experience of working in regulated sectors and CQC.

Skills and Abilities

Essential

• Able to juggle and prioritise multiple and changing priorities in response to a rapidly developing agenda.
• A skilled communicator, both verbally and in writing can interpret and explain complex issues in a manner suitable for a variety of audiences.
• Strong negotiation and influencing skills.
• Excellent listening skills.
• Ability to work in a team and to network with others, building relationships in order to achieve goals.
• Self confidence and self belief when presented with challenges and resistance.
• A self starter who can work for prolonged periods of time without direct input whilst keeping colleagues well informed of progress.
• Current and valid UK driving license/ car owner and ability to travel throughout the UK.
• IT literate and advanced working knowledge and computer proficiency of all MS office packages.
• Able to work flexibly including weekends and evening work.
• To operate with a high level of autonomy, professionalism passion and dedication to deliver timely standards with a high level of attention to detail and accuracy.

Desirable

• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
• Project Management skills.
• Ability to think strategically.

Person Specification Qualifications Essential Management qualification or relevant experience. Educated to a minimum GCSE/GCE A level or equivalent. Evidence of a commitment to continuing professional development and training. Desirable Relevant degree or equivalent experience. Project Management qualification or relevant experience. Experience Essential Knowledge and experience of leading and managing teams. Experience of successful planning, coordinating and implementing projects. Experience of multi-disciplinary working. Experience of successfully implementing change. Desirable NHS experience. Working knowledge of NHS structures and organisations. Dealing with confidential and sensitive information. Proactively setting, managing and controlling budgets and expenses. Have experience of working in regulated sectors and CQC. Skills and Abilities Essential Able to juggle and prioritise multiple and changing priorities in response to a rapidly developing agenda. A skilled communicator, both verbally and in writing can interpret and explain complex issues in a manner suitable for a variety of audiences. Strong negotiation and influencing skills. Excellent listening skills. Ability to work in a team and to network with others, building relationships in order to achieve goals. Self confidence and self belief when presented with challenges and resistance. A self starter who can work for prolonged periods of time without direct input whilst keeping colleagues well informed of progress. Current and valid UK driving license/ car owner and ability to travel throughout the UK. IT literate and advanced working knowledge and computer proficiency of all MS office packages. Able to work flexibly including weekends and evening work. To operate with a high level of autonomy, professionalism passion and dedication to deliver timely standards with a high level of attention to detail and accuracy. Desirable Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements. Project Management skills. Ability to think strategically.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

IntraHealth Offices

Lancashire

PR26 6TY

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Intrahealth Ltd

Address

IntraHealth Offices

Lancashire

PR26 6TY

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job summary

The Abingdon Medical Practice is looking to recruit a part-time Phlebotomist/HCA to join our team. We would welcome applications from experienced Phlebotomists/HCAs with experience in general practice (GP) but also we would be willing to provide training for the right candidate who has not previously worked in GP.

Start: asap

Experience in a GP practice environment would be an advantage. Good interpersonal skills and the ability to work both independently and closely as part of a team when required are essential.

This is a permanent position, pensionable and salary will depend upon previous experience.

Job Types: Part-time, Permanent

Pay: From £25,272.00 per year

Work Location: In person

Main duties of the job

Phlebotomy (experience is essential) and HCA duties (registering new patients, NHS health checks, BP checks - experience in these areas would be an advantage but training can be provided if needed).

About us

We are a friendly GP training practice with 8,850 patients in a very attractive location in Kensington (5 minutes walk from Kensington High Street and Earls Court tube stations). Our team comprises 3 GP Partners, 2 salaried GPs, 2 Practice Nurses, 2 GP registrars as well as a full reception and administrative support team.

Surgery Opening Hours are: Mon-Fri 8am 6.30pm.

Job description

Job responsibilities

Main duties of the job

Phlebotomy (experience is essential) and HCA duties (registering new patients, NHS health checks, BP checks - experience in these areas would be an advantage but training can be provided if needed).

Person Specification

Qualifications

Essential

• Experience in phlebotomy is essential

Job summary

We have a vacancy within the accredited Sterile Services Department at Royal Lancaster Infirmary for 1 full time Production Manager.

Working hours to be discussed at interview.

You will be responsible for the decontamination and sterilisation of surgical instruments and providing sterile procedure packs to Endoscopy and the NHS Trust.

Experience of working in an accredited Sterile Services unit is preferable. However training will be offered to right candidate.

Main duties of the job

You will be responsible for the day-to-day management of the Sterile Services Department, so that its personnel, plant and other resources are organised to meet the present and future needs of the Trust and other stakeholders, for the decontamination and sterilisation of surgical equipment.

About us

Why Choose OneLSC and University Hospitals of Morecambe Bay NHS Foundation Trust:

• A vibrant, diverse, and inclusive healthcare community
• Cutting-edge facilities and technology
• Opportunities for continuous professional development
• A culture that values and recognizes your contributions

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Details

Date posted

09 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

435-1LSC-UHMBT-109-26

Job locations

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP

United Kingdom

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

Person Specification

Experience

Essential

• Track record of achieving high service standards and delivering objectives

Skills

Essential

• Skilled in affective business planning to meet future national and local strategic requirements
• Experience of successfully leading and developing teams, with previous line management responsibility
• Skilled in product and service design, including data management
• Be able to manage and deliver project objectives

Desirable

• Have a thorough understanding of current decontamination practices and processes

Person Specification Experience Essential Track record of achieving high service standards and delivering objectives Skills Essential Skilled in affective business planning to meet future national and local strategic requirements Experience of successfully leading and developing teams, with previous line management responsibility Skilled in product and service design, including data management Be able to manage and deliver project objectives Desirable Have a thorough understanding of current decontamination practices and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job summary

Assistant Practitioner, Band 4, working for the Health Visiting Service, undertaking delegated tasks by a Registered Practitioner / SCPHN HV.

The ABUHB, Caerphilly Health Visiting Team are enthusiastic, motivated and forward thinking in delivering care to children and their families. You will be supported in your role by other professionals to become a valued member of the team.

Main duties of the job

An exciting opportunity has arisen for an Assistant Practitioner to work with the Health Visiting team in Caerphilly borough , delivering services to Children and Young People providing a preventative service as identified in the needs assessment carried out by the Registered Practitioner. The aim is to achieve equity of health and wellbeing outcomes following the Health Child Wales Programme (HCWP), The Social Services and Wellbeing Act and Childcare, Play and Early Years Workforce plan. The post holder will contribute to the overall healthcare/social care offered to individuals, families and communities, including delivering care packages for families and groups in the community.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Values

Essential

• Able to work in a multi-disciplinary/multi agency team
• A high level of interpersonal and communication skills

Desirable

• Demonstrates a committed and caring attitude

Aptitude and Abilities

Essential

• Ability to work independently and as part of a team
• Ability to engage members of the public

Desirable

• Able to demonstrate situations where effective organisational skills have been used, such as organising groups

Qualifications

Essential

• NVQ Level 3 or above in Childcare

Desirable

• Community experience

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

In conjunction with the Director of Medical Education (DME) and Director of Undergraduate Medical Education (DUME), lead the delivery of the medical education work programme, including the training, delivery and finance of:

• Undergraduate medical student and physician associate student placements

• Postgraduate medical training programmes Foundation & Specialty Training

• Rota compliance of Resident Medical Staff and Exception reporting

• Qualified physician associates

• SAS doctors

• Training of Trainers

Main duties of the job

To be responsible for the interpretation and implementation of national policies and current legislation relating to medical training and service level agreements, ensuring the operational delivery and standards are met within the Medical Education team.

To influence and lead on the strategic development of Postgraduate and Undergraduate medical education, supporting the Director of Medical Education (DME), Director of Undergraduate medical education (DUME), Foundation Programme Tutors and College Tutors.

To influence and lead on the strategic development of Undergraduate medical education, supporting the DUME, clinical education manager, clinical educators and year Leads.

To provide specialist knowledge, advice and guidance on postgraduate and undergraduate medical education related matters for all medical staff and managers in the Trust.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Job description

Job responsibilities

Lead the implementation of strategic objectives within the medical education strategy along with the clinical tutor team.

Working with Tutors across care groups, support the delivery of medical education and the quality of training placements.

Support nursing and allied health professional teams in completing the multi professional self-assessment report (SAR) and quality improvement plan (QIP)

In collaboration with the Director of Medical Education and Director of Undergraduate Medical Education, facilitate the business planning process for the Medical Education Department and the SIM Centre within the Trust, ensuring that priorities for the forthcoming year are identified and that formal discussions with tutors and directors are linked to Education and Training Contracts in association with the needs of service delivery within the Trust.

Work directly with the Clinical Tutor Team, as part of the Medical Education Strategy, leading on educational appraisal of consultant trainers, working with Tutors across Care Groups, to support the delivery of medical education and the quality of training placements.Supporting the job planning process to ensure that training is recognised in job plans and delivered across the Trust.

Represent the DME and DUME as appropriate, both internally and externally across the Trust, on all matters linked to medical education

Lead on safeguarding issues with junior medical staff, linked to patient safety, trainee revalidation, teaching and training, analysing data as appropriate and instigating training as appropriate to support clinical practice and safe patient care.

Contribute to the Trust Workforce & OD Plan on behalf of medical education ensuring that the needs of all medical students, trainee doctors and their trainers are included with particular reference to essential training for Foundation Doctors and specialty trainees.

To give advice and assistance to resident doctors, consultants, NHS England and other Trusts with regard to queries and questions about training posts, career advice, mandatory training courses, education issues, local induction, study leave, financial support for teaching and educational supervision and supporting clinical areas.

Manage the budgets for Medical Education and the Sim Centre.

Responsible for line management of staff within Medical Education and SIM Centre including:

o Appraisal, training and professional development

o One to one support and performance management issues

o Absence management in accordance with Trust policy

o Recruitment and selection of staff

o Disciplinary and Resolution issues

o Performance management issues

o Allocation of work

o Authorisation of expenses

o Manage additional staff resources as required as part of cross team projects

Design, deliver and lead/present specific training events for own staff and staff within other departments. Escalate such issues due to complexity, lack of progress or where support is required.

To manage the QA systems related to medical education across the Trust with particular reference to Specialty Schools, NHS England and University visits and annual reports to stakeholders ensuring that a Trust-wide response and action plan is delivered and that all training in all specialties is quality assured.

In collaboration with the DME, DUME, Medical Director and Finance, manage expenditure and resources with the Medical Education budget, ensuring that bids for expenditure are approved within Policy and that regular reviews of budget expenditure are undertaken.

To work with Finance colleagues on all aspects of undergraduate and postgraduate budgets in order to clarify new income, new funding for posts and any cost savings to be made with the allocation of annual budgets based on the number of doctors and students allocated to annual contracts.

To lead on the project management of new initiatives within medical education, formulating project plans, setting deadlines and delivering on key targets, making adjustments to plans as appropriate and facilitating collaborative working across the Trust through meetings with College Tutors and setting up groups as necessary.

To manage the operation of TIS/Healthroster for doctors working within the Trust ensuring that new posts are identified and approved and that all resident doctor data is updated and exchanged with NHS England allowing the Trust to identify and claim salaries for doctors in training and the approval of study leave for those doctors.

To Contribute, participate and demonstrate national initiatives appropriate to medical education that complement or demonstrate the Trusts commitment to provide a safe and skilled workforce.

To ensure that the Trust is achieving the required standards with regard to an efficient, effective and quality Medical Education service.

To ensure the Trust is legally compliant with current legislation related to Equality & Diversity and promote best practice.

Responsible for the purchase of assets and supplies for Medical Education

Responsible for ensuring sufficient staffing levels to enable service provision.

Ensure all office equipment and furniture within Medical Education is satisfactory and meets required standards in accordance with Health and Safety regulations.

Participate in the development implement, review and maintenance of policies and procedures within Medical Education.

Keep up to date with changes in Employment Legislation and consider the impact on Medical Education.

Using computer software and associated formulae, develop, implement and produce regular statistical reports for DME and DUME on all aspects of Medical Education delivery in Care Groups, linked to GMC training standards and the impact of improvement interventions

Monitoring of data from Care Groups on Educational/Clinical Supervision and allocation of F1/F2 etc and contribution to education in line with MPET funding

In conjunction with the DME, monitor the effectiveness of processes to deal with Doctors with Differing Needs and ensuring remedial action is taken where necessary

Ensuring E-Portfolio system is managed effectively both within the Medical Education department and within the Care Groups, ensuring Educational and Clinical Supervisor capability and training if necessary.

Acting as key link for NHS England and the lead employer trust (LET) regarding resident doctor contracts and all employment issues relating to training doctors in the Trust.

Maximising external funding opportunities (multi-professional education and training levy (MPET), continuing professional development (CPD) NHS England Contract.

Develop and maintain internal and external relationships, Medical Director, care group clinical directors, Associate Directors of Nursing and Associate Directors of Operations.

Raise the profile of medical education across the Trust, to ensure a continuous improvement in the quality of medical education across the Trust.

Lead by action and inspire others acting as role model, demonstrating the leadership behaviours and values identified by the Trust.

Actively give and receive feedback in a constructive manner.

Any other duties commensurate with band

Person Specification

Special Requirements

Essential

• Able to travel across Trust sites to meet the requirements of the post

Experience

Essential

• Extensive experience working at middle/senior management level
• Experience of performance management
• Experience of budgetary management

Desirable

• Experience working in the NHS
• Experienced in learning and development, with specialist knowledge in area of medical education and training

Qualifications

Essential

• Educated to degree level or equivalent operational experience
• Evidence of continued professional development
• Evidence of management and leadership development

Desirable

• Teaching certificate or Certificate in Education or equivalent
• Educated to Masters degree level or equivalent operational experience in Medical Education or HR.

Special Skills & Knowledge

Essential

• Excellent oral and written communication skills
• Ability to motivate colleagues and staff
• Excellent organisational skills
• Analytical and strategic skills
• Able to take the lead and facilitate new initiatives/change
• Able to deal with conflict proactively
• Able to provide and receive highly complex, sensitive or contentious information.
• Confident/assertive in own abilities
• Able to adapt to rapid change
• Able to work well under pressure and prioritise effectively
• Able to demonstrate resilience and tenacity when working under pressure
• Ability to relate to a wide spectrum of NHS professionals with competing agendas and achieve organisation focused solutions to problems
• Ability to analyse, interpret and manage financial, service and workforce data and respond accordingly
• Adaptable and flexible and able to deal with unpredictable situations and work patterns
• Good report writing and presentation skills
• Good knowledge of Microsoft packages, especially Word, Powerpoint and Excel

Desirable

• Highly specialised knowledge of medical education

Job summary

Healthcare Assistant-33 Hours Permanent

An excellent opportunity has arisen for a highly motivated, enthusiastic and caring person to join our Dudley and Netherton District Nursing Team within Dudley NHS Foundation Trust, supporting Community Nursing staff, you will be part of a team providing high quality nursing care to patients in the community, driver essential. Minimum training requirements is a qualification in NVQ Level 3 Health and Social Care.

Previous experience as a Health Care Assistant in Acute or Community Nursing setting essential. You will have good communication skills and be able to work independently and as well as part of a team.

Main duties of the job

The post-holder is responsible for the ongoing assessment of care needs and the development, implementation and evaluation of programmes of care. The post holder will carry out all relevant forms of care and will take responsibility for caseload holders in their absence.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Education and Qualifications

Essential

• Proactive in learning and development of self, and show a willingness to retain information.
• Experience as a Health Care Assistant in the acute or community nursing setting
• NVQ Level 3 in Health and Social Care
• English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 2
• AS/A Level, NVQ Level 3, Vocational Level 3 qualifications, or equivalent relevant knowledge.

Knowledge and Training

Desirable

• Have some knowledge of NHS issues
• Show evidence of working to a plan of care
• A willingness to learn / competency in performing clinical observations including temperature, pulse, respirations, blood pressure and oxygen saturations.
• A willingness to learn / experience in the management of long-term conditions for example exacerbation of COPD

Experience

Essential

• To show an ability to develop working relationships with other team members and professionals
• Able to comprehend instructions

Desirable

• Evidence of being able to work as part of a team
• Knowledge / experience in diabetes care.

Communication & Relationship Skills

Essential

• The ability to keep all information confidential
• To be able to work independently in the home and provide feedback to other team members
• Able to communicate accurately in both verbal and written forms
• Enthusiastic - seizing the opportunity for personal and service development
• Motivated - able to motivate self and others to deliver a quality service
• Able to communicate in both verbal and written forms
• Able to communicate to all care settings within Dudley Health Economy

Planning & Organisational Skills

Essential

• Good written grammar and organisational skills
• To show the ability to adapt to change
• Able to demonstrate the ability to work autonomously as and when required
• Flexible to meet the demands of the service

Equality, Diversity, Inclusion and Trust Values

Essential

• Able to provide safe, caring, and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong, and their contribution is valued

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Please note, we cannot offer a Certificate of Sponsorship for this role.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please provide the date and not your share code.

As a Support Worker, you will play a vital role within a multidisciplinary team (MDT) dedicated to helping individuals regain independence and achieve their rehabilitation goals.

Your work will focus on providing therapy-based support in community environments, empowering clients to improve their functional abilities and quality of life. As well as working along side the community nursing team to provide treatment for patients within their own homes.

We are seeking candidates who are compassionate and patient with a strong desire to support others. Good communication and interpersonal skills are essential, with the ability to work independently (including lone working) and as part of the wider MDT team.

A basic understanding of therapy principles, rehabilitation techniques and nursing skills and techniques will be required (training provided if needed). This includes Observations, Phlebotomy, Would Care and Administration of Insulin. Relevant experience in community settings is desirable.

Main duties of the job

• Work closely with patients to deliver tailored therapy interventions under the guidance of qualified health care professionals, including Physiotherapists, Occupational Therapists and Registered Nurses.
• Support patients in developing and practicing skills needed for daily living and independence.
• Assist patients in setting realistic goals and motivate them to work towards achieving these objectives.
• Monitor and record patients' progress, using programmes such as EMIS, as well as providing feedback to the MDT and lead health care professional.
• Promote a safe and supportive environment, encouraging patients' confidence and participation.
• Collaborate with other team members, including physiotherapists, occupational therapists, and nurses, to ensure holistic care.
• Encourage and facilitate community engagement and participation for patients.

Enhanced pay for weekends and bank holidays, mileage is reimbursed whilst you carry out your duties at work. We also offer generous annual leave allowance and an attractive staff benefits scheme.

We have full and part time hours available and can support flexible working patterns - currently this service runs from 8am - 8pm - 7 days a week.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make arealdifference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities forallour colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person Specification

Qualifications

Essential

• NVQ Level 3 in Health & Social Care or willingness to work towards.

Skills, Knowledge & Experience

Essential

• Able to work without direct supervision, as agreed within the team, to achieve the objectives of the post.
• Able to prioritise tasks and make correct decisions within a set of clear guidelines.
• Experience of direct patient care in a health or social care setting.
• Ability to manipulate fine tools e.g. for venepuncture & observations
• Experience of team working and an understanding of team dynamics including what factors make a team work well and what can go wrong and why.
• Able to use a variety of IT systems e.g. email, EMIS.

Desirable

• Recent relevant experience within a community setting.

Application Reason

Essential

• Please tell us why you have chosen to apply for this role with Sirona care & health?

Job summary

PREVIOUS APPLICANTS NEED NOT APPLY

Band 2 Part Time Ward & Community Phlebotomists

Part time ward &Community phlebotomists required at Queen Elizabeth Hospital, Queen Mary's Hospital and Community sites.

The successful candidate will be part of a team and based at Queen Elizabeth Hospital working daily on our busy wards. However, the candidate will also be required to work cross sites and any associated outreach clinics within the Trust when required. These include clinics at Queen Mary's Hospital, Sidcup, Eltham Community Hospital and various other Community sites in Bexley and Greenwich.

The candidate must have at least 6 months experience working as a phlebotomist. Experience working on Hospital Wards is ESSENTIAL.

PLEASE NOTE: We are unable to offer sponsorship for this post

Main duties of the job

The working days are Monday to Sunday between the hours of 08:00 and 20:00. The successful candidate will be expected to participate in shifts which cover these days and hours.

For an informal discussion regarding this position, please contact Sue Warren, Phlebotomy Services Manager on 0208 836 4997.

PLEASE NOTE: We are unable to offer sponsorship for this post

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job description

Job responsibilities

Job Summary:

• To collect blood samples safely and efficiently in accordance with good laboratory practice and trust policies

The post holder will be expected to carry out the following duties under the supervision of qualified staff and in accordance with appropriate standard operating procedures (SOPs), policies and Health and safety guidance:

To collect blood samples from patients as requested by an authorised officer, by means of venepuncture, skin puncture or other approved methods. Requests for blood will be for a large variety of routine Key Result Areas & Performance:

• and special tests, and must be collected into the appropriate tubes.

• To communicate effectively and sensitively with patients concerning the phlebotomy procedure, with due respect for the patients welfare and dignity.

• To be physically able to undertake the following requirements for the role-

• Standing, sitting, stretching or reaching to take blood

• Raising and lowering phlebotomy chairs and bed
• Walking between wards and department

• Pulling and Pushing wheelchairs

• Assisting colleagues with patients when necessary to obtain blood by holding arm (bending and stretching).
• Pushing phlebotomy trolley (Max 5kg when fully stocked) between wards and departments
• Perform BLS in an emergency

• To be aware of physical and/or psychological needs of the patient whilst taking blood samples, ensuring that assistance is available as and when necessary.

• To ensure that patient identification details are checked on every patient before the venepuncture procedure is performed.

• To ensure correct labelling of sample tubes with patient details and the correlation of request forms with samples.

• To ensure the safe transit of urgent and routine blood samples from wards and clinic areas to laboratories and to ensure that urgent samples are dealt with in accordance with laboratory policy.
• To take responsibility for all blood samples collected by indicating the date, time and signature of phlebotomist on the request form on completion

• To establish a relationship of trust and understanding with patients and other groups of staff, ensuring that a good public image and perception of Phlebotomy is maintained at all times.

• To provide an efficient, high-quality service to all patients of the Trust at all times.

• To keep all phlebotomy areas clean and tidy in line with Health and Safety policies.

• To comply with all Trust and Departmental procedures concerning phlebotomy, including infection control.

• To provide accurate written statements in the event of accidents, incidents and/or complaints.

• To prepare samples for transportation from satellite phlebotomy areas to pathology reception.

• To provide a reception service for patients, including where necessary the production of specimen labels

Person Specification

Qualifications & Training

Essential

• Basic Numeracy and literacy
• NVQ level 2 or 6 month practical phlebotomy experience

Experience

Essential

• 6 month Practical Phlebotomy experience

Desirable

• Experience of laboratory computer systems.
• Paediatric phlebotomy.
• Previous hospital experience.

Knowledge

Essential

• Understanding of Health & Safety implications relevant to Phlebotomy.
• Patient & staff confidentiality.

Skills

Essential

• Able to communicate clearly, both verbally & in writing, to all levels of staff within the organisation.
• Ability to exercise diplomacy.
• Ability to follow standard procedures.

Desirable

• Familiarity with Microsoft Word & Microsoft Outlook.

Job summary

Job title: Bank Phlebotomist Location: Southover Medical Practice Salary: £13.33 per hour Hours: Bank Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. As a valued member of the Operose Health team, your key duties will include: Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care. Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained. You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy.

Main duties of the job

As a valued member of the Operose Health team, your key duties will include assisting with patient duties as required and supporting other team members such as clinical and Nurse Lead with patient care. Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained. You will be working with patients with long term conditions such as Diabetes etc., so must have experience in Phlebotomy. Properly prepare and assemble the equipment to include tourniquets, needles, gauze cotton, and disposal containers for needles. Collect blood for testing. Label blood samples accurately. Update and maintain patients medical record.

About us

At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Job description

Job responsibilities

Package Description:

Job title: Bank Phlebotomist

Location: Southover Medical Practice

Salary: £13.33 per hour

Hours: Bank

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care.
• Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained.
• You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy.
• Properly prepare and assemble the equipment to include tourniquets, needles, gauze cotton and disposal containers for needles
• Collect blood for testing.
• Label blood samples accurately
• Update and maintain patients medical record.

What we look for in new colleagues:

• Experience in a Primary Care setting and phlebotomy is essential.
• Able to work within processes, procedures and maintain confidently and data security.
• Must be able to adapt with changing priorities and be personable, polite and patient with our patients.
• Must have basic PC skills such as Word, Excel and email.
• Ability to use own judgement and be aware of professional boundaries they are working to.

Person Specification

Qualifications

Essential

• Experience in a Primary Care setting and phlebotomy is essential. Able to work within processes, procedures and maintain confidently and data security. Must be able to adapt with changing priorities and be personable, polite, and patient with our patients. Must have basic PC skills such as Word, Excel and email. Ability to use own judgement and be aware of professional boundaries they are working to.

Job summary

Are you an experienced decontamination professional with a passion for quality, leadership and continuous improvement? We are looking for a motivated and proactive Production Manager to join our Sterile Services Department at Mid and South Essex NHS Foundation Trust.

This is an exciting opportunity to play a vital role in supporting patient care by ensuring reusable surgical instruments and medical devices are decontaminated, assembled, sterilised and delivered safely and efficiently to our clinical teams. As a key member of the SSD management team, you will supervise staff, coordinate production activities, monitor quality and performance, and help ensure compliance with national standards and regulatory requirements.

We are seeking an individual with strong technical knowledge, excellent organisational skills and the ability to lead by example in a busy, fast-paced environment. You will be committed to delivering high standards, developing others, and driving service excellence.

At Mid and South Essex NHS Foundation Trust, you will join one of the largest NHS trusts in the country, serving a population of 1.2 million people across our hospital sites. We offer a supportive working environment where staff are encouraged to develop their careers, contribute new ideas and make a real difference to patient outcomes.

Main duties of the job

As Production Manager, you will support the day-to-day operation of the Sterile Services Department, ensuring the safe, effective and timely reprocessing of reusable medical devices and surgical instruments. You will coordinate workloads, monitor production activity and support Decontamination Technicians to ensure service demands are met.

The role requires excellent leadership, organisational and communication skills, with the ability to motivate staff, resolve problems, analyse performance data and work closely with clinical teams and service users. You will support compliance with HTM 01-01, ISO 13485, UK Medical Device Regulations and Trust policies while promoting continuous improvement and high standards of patient safety.

Key responsibilities include:

• Supervising and supporting Sterile Services staff
• Managing workflow and resources to meet operational demands.
• Monitoring production activity, quality performance and service standards.
• Supporting staff training, competency assessment and development.
• Ensuring compliance with decontamination standards and quality systems.
• Investigating incidents, complaints and non-conformances.
• Maintaining accurate records and instrument traceability.
• Working with clinical users to ensure instrument availability.
• Supporting service improvements that enhance quality, efficiency and patient safety.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job description

Job responsibilities

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Person Specification

Qualifications

Essential

• Evidence of competence in a supervisory or leadership role within Sterile Services or a related healthcare environment.
• Evidence of ongoing continuing professional development

Desirable

• Membership of the Institute of Sterile Services Management.

Knowledge and Experience

Essential

• Minimum 3 years' experience working in a decontamination or sterile services environment.
• Evidence of knowledge of relevant medical devices used within the department.
• Minimum of 2 years' experience in a managerial role

Desirable

• Experience within an NHS acute hospital setting.

Communication Skills

Essential

• Evidence of communicating complex technical information effectively and positively.
• Evidence of working effectively as part of a management team.
• Evidence of handling complaints or difficult situations effectively.
• Evidence of problem-solving and using own initiative.

Desirable

• Experience presenting reports or service information at management meetings

Personal and People Development

Essential

• Evidence of working effectively under pressure.
• Evidence of organising and prioritising work to meet deadlines.
• Evidence of leading and motivating others

Desirable

• Evidence of influencing or persuading colleagues or stakeholders.
• Experience contributing to departmental policy or procedure development.

Physical Requirements

Essential

• Evidence of standard keyboard skills.
• Evidence of the ability to maintain concentration and effectiveness when working under pressure and dealing with interruptions.

Other

Essential

• Confirmation of willingness to work flexible shift patterns.
• Evidence of being capable of working independently.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

The post holder will be required to work as part of a wider team of multi-disciplinary professionals and health care workers who work to reduce health inequalities in the city of Leeds as part of the Trust's ongoing commitment to reducing the early mortality rate of people with a Learning Disability.The successful candidate for this role will play a keen interest in the support and development of people with a Learning Disability who are employed in the team, as well as the patients and carers that we work with in order to support work that is rooted within the remit of co-production.The post holder will support and assist in developing and maintaining initiatives to facilitate the involvement of service users at both an individual and collective level within the Learning Disability Service. This will involve working on a broad range of initiatives designed to increase individuals control over their own care, and the ongoing development of services.

Main duties of the job

Day to day the post holder will need to support the daily work schedule of the three co-workers within the team. You will eventually take on a role of supporting supervision and undertaking employment reviews to ensure their wellbeing and ongoing development within the team.You will have an opportunity to develop personally to help you become a proficient practitioner. We will support you to undertake projects that you have an interest with, in order to meet the teams ongoing goals day to day.The post holder is expected to work as part of a wider team.Good team working skills are essential for this role.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Details

Date posted

07 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

173-36026-LDS

Job locations

St Mary’s Hospital

Leeds

LS12 3QE

United Kingdom

Job description

Job responsibilities

It will be reflected in a workload which will span working alongside practitioners to develop more inclusive practice, to assisting in the co-ordination of large-scale initiatives seeking to include service users in the wider decision-making processes in healthcare. This is a co-working role; the post holder will be working alongside Involvement co-ordinators with lived experience of a learning disability for most of their working week to ensure that they fulfil their role to give their expertise to projects that the team is undertaking.

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.All our information is available in accessible formats. Please contact the Recruitment team [email protected] to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Job description Job responsibilities It will be reflected in a workload which will span working alongside practitioners to develop more inclusive practice, to assisting in the co-ordination of large-scale initiatives seeking to include service users in the wider decision-making processes in healthcare. This is a co-working role; the post holder will be working alongside Involvement co-ordinators with lived experience of a learning disability for most of their working week to ensure that they fulfil their role to give their expertise to projects that the team is undertaking. We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.All our information is available in accessible formats. Please contact the Recruitment team [email protected] to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Person Specification

Qualifications

Essential

• An appropriate qualification or equivalent experience to Learning Disability Diploma/NVQ4 level.

Experience

Essential

• Experience of designing and producing accessible information.

Skills

Essential

• A positive attitude towards people with learning disabilities. It would be desirable if the post holder had experience of graphic facilitation.
• Be able to evidence that you can meet the support needs of people with learning disabilities in different environments.
• This role will largely be self-directed. Therefore, the post holder should display enthusiasm and self-motivation.

Values

Desirable

• Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue.
• Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
• Tell us about a time when you showed someone kindness or understanding.

Person Specification Qualifications Essential An appropriate qualification or equivalent experience to Learning Disability Diploma/NVQ4 level. Experience Essential Experience of designing and producing accessible information. Skills Essential A positive attitude towards people with learning disabilities. It would be desirable if the post holder had experience of graphic facilitation. Be able to evidence that you can meet the support needs of people with learning disabilities in different environments. This role will largely be self-directed. Therefore, the post holder should display enthusiasm and self-motivation. Values Desirable Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue. Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help. Tell us about a time when you showed someone kindness or understanding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

St Mary’s Hospital

Leeds

LS12 3QE

United Kingdom

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

St Mary’s Hospital

Leeds

LS12 3QE

United Kingdom

Employer's website

https://www.leedsandyorkpft.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a phlebotomist to join our team within a busy GP practice environment. This patient-facing role is integral to supporting the diagnosis, monitoring and treatment of patients by delivering a safe, efficient and high-quality blood collection service. You will work with a broad range of patients and collaborate closely with GPs, nurses and the wider practice team to ensure excellent standards of care. As part of the wider PICS team, you will benefit from a supportive working environment, opportunities for ongoing professional development and the chance to make a meaningful difference to patient outcomes every day.

Main duties of the job

KEY RESPONSIBILITIES

• Deliver a professional phlebotomy service by obtaining patient consent, performing venepuncture safely and adhering to clinical protocols while providing an excellent patient experience.

• Accurately record patient information, label and manage specimens, resolve discrepancies and ensure samples are processed and transported to laboratories within required timescales.

• Work collaboratively with clinicians and practice colleagues to support service delivery, contribute to audits and continuous improvement initiatives, and promote high standards of patient care.

KEY REQUIREMENTS

• Relevant qualification in venepuncture and a good standard of education, including English and Mathematics (or equivalent).

• Experience working within a General Practice setting and providing care or services directly to members of the public.

• Excellent communication, organisational and IT skills, with the ability to maintain accurate clinical records and work effectively as part of a multidisciplinary team.

About us

PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solution through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks. Find out more about us: http://picsnhs.org.uk/.

Benefits of working for PICS

We offer a comprehensive package which includes:

• Alternative government-based scheme (subject to eligibility)
• Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
• Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
• Working in a multi-disciplinary team with support from a wide variety of professionals
• A flexible approach to a work-life balance
• Cycle to work scheme (subject to eligibility)
• Access to Blue Light Card scheme
• All staff events and conferences
• Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
• Free parking across many sites
• Personalised induction into the company and job role

Job description

Job responsibilities

KEY RESPONSIBILITIES

Core Responsibilities

The following are the core responsibilities of the phlebotomist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Obtaining patient consent for the collection of a blood sample

• Performing venepuncture in accordance with practice protocols

• Maintaining accurate patient records on SystmOne clinical system

• The correct labelling, packaging and storing of samples

• Effective use of the specimen log, resolving any discrepancies

• Ensuring samples are sent to the laboratory in a timely manner

• Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

Secondary Responsibilities

In addition to the primary responsibilities, the Phlebotomist may be requested to:

• Participate in practice audit as directed by the audit lead

• Participate in local initiatives to enhance service delivery and patient care

• Support and participate in shared learning within the practice

Person Specification

Personal Qualities

Essential

• Please provide details for why you would be a great fit for this role and why you have decided to apply.

Experience

Essential

• Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Qualifications

Essential

• Please provide details of your CPD, using examples where necessary.

Knowledge and Skills

Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Job summary

The Estates Supervisor is a key member of the Estates and Facilities team, responsible for the day-to-day supervision and coordination of estates maintenance services supporting Stamford Hospital and Peterborough City Hospital retained buildings.

The post holder will provide operational leadership for maintenance activities, ensuring that planned preventative maintenance, reactive repairs, statutory compliance inspections and minor works are delivered safely, efficiently and with minimal disruption to clinical services.

Working closely with the Estates Manager, clinical teams and external contractors, the Estates Supervisor will ensure that the ward and outpatient environments remain safe, compliant, functional and fit for purpose for patients, staff and visitors.

The Estates Supervisor will coordinate and supervise maintenance staff and contractors, monitor service performance, prioritise workloads and ensure that all works are completed in accordance with Trust policies, statutory regulations and health and safety requirements.

This role will cover all 3 sites.

Main duties of the job

Provides specialist technical advice and guidance to the Trust in respect of Estates maintenance, engineering services, statutory compliance and health and safety matters, ensuring that the management and supervision of the estate withstands scrutiny from internal and external auditors in relation to compliance, value for money, service standards, NHS guidance and all relevant statutory requirements.

Supports the Estates Manager in identifying, managing and addressing any areas of non-compliance across the estate, ensuring that appropriate corrective actions are implemented and monitored. Ensures that critical plant, equipment and engineering systems are maintained and available to support the delivery of clinical and operational services, contributing to the development and implementation of contingency arrangements to minimise disruption in the event of system or equipment failure.

Maintains oversight of the Building Management System (BMS), ensuring system information remains accurate and up to date through amendments, additions and deletions as required, whilst monitoring system performance and responding to operational issues and alarms as appropriate.

About us

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification for more information regarding this role.

Person Specification

Education/Knowledge and Qualifications

Essential

• Mechanical, Electrical Engineering, or Building Services Qualification
• Track record of Estates Supervision in a health care or related organisation
• Evidence of ongoing personal and technical development
• Knowledge of HBN ,HTM and H&S regulations

Desirable

• Professional knowledge acquired to degree level with appropriate professional registration recognised by the Engineering Council UK or equivalent Estates Management performance, experience and specialist knowledge.
• Corporate membership of relevant professional body
• Authorised Person (Electrical, Pressure systems ,HVAC , Water)

Experience

Essential

• Understanding of mechanical, electrical or building fabric maintenance of buildings services
• Proven knowledge of Health & Safety legislation and statutory obligations relating to health premises and Estate Management.
• Previous experience of either mechanical, electrical or building fabric maintenance work experience.
• Experience of working within a customer focused repairs and maintenance service.
• Comprehensive knowledge and understanding of best Estates practice
• Experience of working with a range of portable tools, small plant, ladders and equipment to enable correct maintenance of the equipment to be carried out

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Nutrition Educator for Diabetes (Band 4) Temporary (Fixed Term) PostCommunity Diabetes Service | Gloucestershire | Countywide

Are you passionate about nutrition, healthy lifestyles and empowering people to manage their diabetes?

We are looking for an enthusiastic and motivated Nutrition Educator to join our Team. You will deliver engaging education programmes, both face-to-face and online, helping people with type 2 Diabetes develop the knowledge, skills and confidence to manage their condition effectively.

Working as part of a friendly multidisciplinary team, you will facilitate group education sessions, provide individualised support, promote lifestyle changes, contribute to service development, and help evaluate and improve our education programmes.

We are seeking someone with a recognised qualification in nutrition (or equivalent experience), excellent communication and IT skills, and a genuine interest in diabetes care and health promotion. Experience of delivering training, workshops or group education is an advantage.

If you are an excellent communicator who enjoys supporting people to make positive lifestyle changes and would like to make a real difference to the health of people with type 2 Diabetes in our local community, we would love to hear from you.

Main duties of the job

As a key member of the Community Diabetes Service, you will support development and provision of structured patient education, including education of families and carers, for people with Type 2 Diabetes.

This involves:

• Providing complex nutritional information and managing group dynamics
• Supporting development of self-management skills for the person with type 2 diabetes, in liaison with our nurses and dietitians
• Offering encouragement and support to enable the person with type 2 diabetes towards a more active lifestyle, according to their needs and abilities
• Working collaboratively with internal and external agencies; and promoting the service at meetings and events
• Undertaking self-evaluation and administrative duties to support this role.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

04 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year Pro rata per annum

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

327-26-709

Job locations

2nd Floor, Southgate Moorings

2 Kimbrose Way

Gloucester

GL1 2DB

United Kingdom

Job description

Job responsibilities

1. Delivering Diabetes and You and Diabetes, Food and You education sessions (online and face to face)

2. Calls to service users to arrange appointments, follow up sessions and signposting

3. Regular education update meetings within the team, and service managers

4. Monitoring, evaluation and audit of the programmes

5. Development and peer supervision of programme delivery

6. Individual consultations for those unable to engage in a group setting

7.Promotion of the sessions in the local area, including using social media platforms.

Job description Job responsibilities 1. Delivering Diabetes and You and Diabetes, Food and You education sessions (online and face to face) 2. Calls to service users to arrange appointments, follow up sessions and signposting 3. Regular education update meetings within the team, and service managers 4. Monitoring, evaluation and audit of the programmes 5. Development and peer supervision of programme delivery 6. Individual consultations for those unable to engage in a group setting 7.Promotion of the sessions in the local area, including using social media platforms.

Person Specification

Qualifications

Essential

• Diploma level qualification or equivalent in Nutrition

Desirable

• Degree level qualification in Nutrition
• UK Voluntary Register of Nutritionists
• Behaviour change/Counselling training

Knowledge

Essential

• Evidence based knowledge of nutrition and healthy lifestyles including physical activity and NICE/NHSE guidelines on each
• Knowledge and awareness of, and an interest in diabetes and healthy lifestyles

Desirable

• Knowledge acquired through training, short courses and experience, of specific patient conditions, forms of therapy and treatment.

Communications and Interpersonal

Essential

• Effective communication, IT and presentation skills - able to develop a good rapport with participants, their family/carer and health care professionals
• Excellent IT skills including PowerPoint, Word, Excel, Outlook, Microsoft Teams or similar.
• To be an excellent communicator, able to adapt information to different clients.

Desirable

• Experience of facilitating group training and workshops, ideally in preventative health, public health or health awareness
• Knowledge of how to motivate and encourage participants to support the improvement of their health and wellbeing

Personal Abilities and Attributes

Essential

• Ability to drive to various community venues throughout Gloucestershire on a daily basis
• Ability to lift and move education kits, which may include bulky boxes. Transfer of boxes from various venues

Person Specification Qualifications Essential Diploma level qualification or equivalent in Nutrition Desirable Degree level qualification in Nutrition UK Voluntary Register of Nutritionists Behaviour change/Counselling training Knowledge Essential Evidence based knowledge of nutrition and healthy lifestyles including physical activity and NICE/NHSE guidelines on each Knowledge and awareness of, and an interest in diabetes and healthy lifestyles Desirable Knowledge acquired through training, short courses and experience, of specific patient conditions, forms of therapy and treatment. Communications and Interpersonal Essential Effective communication, IT and presentation skills - able to develop a good rapport with participants, their family/carer and health care professionals Excellent IT skills including PowerPoint, Word, Excel, Outlook, Microsoft Teams or similar. To be an excellent communicator, able to adapt information to different clients. Desirable Experience of facilitating group training and workshops, ideally in preventative health, public health or health awareness Knowledge of how to motivate and encourage participants to support the improvement of their health and wellbeing Personal Abilities and Attributes Essential Ability to drive to various community venues throughout Gloucestershire on a daily basis Ability to lift and move education kits, which may include bulky boxes. Transfer of boxes from various venues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

2nd Floor, Southgate Moorings

2 Kimbrose Way

Gloucester

GL1 2DB

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

2nd Floor, Southgate Moorings

2 Kimbrose Way

Gloucester

GL1 2DB

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job summary

Hours: Full Time 37.5 hours per week

Location: Office Based Monday to Friday - Nelson House, Hereford, HR4 0DG

Closing Date: 21st September 2026

Interview Date: 29th September 2026

Are you ready to lead Workforce Planning across innovative Clinical Services?

We're looking for an experienced and motivated Operations Manager (Workforce) to join our Clinical Services management team.

This is an exciting opportunity to play a key role in ensuring our urgent, routine and preventative care services have the right workforce in place to deliver safe, effective care across Herefordshire. Working closely with operational leaders, clinicians, HR and finance colleagues, you will oversee workforce planning, recruitment, onboarding, training compliance and staffing coordination across multiple services operating 24 hours a day, 7 days a week.

You will be a confident manager with excellent organisational and communication skills, able to manage competing priorities while building strong relationships with staff and stakeholders.

This role offers the opportunity to influence workforce strategy, support service development and make a significant contribution to the delivery of high quality patient care across our organisation.

Due to current licence limitations, visa sponsorship is not available for this position. Applicants must already hold the right to work in the UK.

We encourage early applications as we reserve the right to close this vacancy early if we receive sufficient applications.

Main duties of the job

• Leading workforce planning and coordination across Clinical Services
• Managing recruitment activity and supporting candidates throughout the recruitment process
• Working closely with HR to support onboarding, inductions and payroll processes
• Monitoring workforce capacity and escalating staffing risks where required
• Maintaining oversight of mandatory training, appraisal and probation compliance
• Supporting service developments and implementation of new workforce initiatives
• Providing operational leadership and support to service teams
• Producing workforce reports and performance information
• Supporting internal and external communications, including stakeholder engagement and social media activity
• Participating in the operational on-call rota for weekends and bank holidays

What we're looking for

• Strong leadership and people management skills
• Excellent organisational and problem-solving abilities
• Experience of workforce planning, recruitment or operational management
• Confident communicator with strong stakeholder relationship skills
• Ability to analyse information and produce meaningful reports
• Commitment to improving services and supporting high-quality patient care
• Flexible and adaptable approach to working in a fast-paced environment

About us

Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 210,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.

At Taurus Healthcare we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel.

Taurus Healthcare offer many employee benefits, such as:

• Access to a generous NHS pension scheme with 23.78% employer contribution.
• 33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff).
• Access to an extensive Employee Benefits Programme (Vivup) offering:
• 24/7 access to counselling services
• Salary sacrifice scheme for cars and bikes
• Access to a wide range of discounts from national retailers
• Access to the Blue Light extensive discount scheme.

Job description

Job responsibilities

Job Purpose

The Operations Manager Workforce is responsible for providing operational oversight of workforce planning, recruitment, onboarding, training compliance, workforce administration and safe staffing across Clinical Services.

This role works closely with Operational Managers, Service Coordinators, HR, Finance and communications colleagues to ensure administrative and clinical staff are effectively recruited, inducted, supported, trained and deployed to meet service needs across 24/7 services.

The role provides oversight of workforce gaps, supports the coordination of rotas and staffing solutions, maintains compliance with mandatory requirements, and contributes to the continuous improvement of workforce systems and practices.

Key Responsibilities

• Escalate workforce gaps through the daily meeting (huddle).
• Provide direction to Service Coordinators to support safe staffing levels, and escalate unresolved workforce, operational or emerging risk issues to Senior Service Managers, or Associate Directors in their absence.
• Develop effective relationships with Clinical Services teams, GP Practices, HR, Finance and other key stakeholders.
• Coordinate workforce administration and respond to workforce support requests, producing reports and workforce data as required.
• Lead recruitment activity for Clinical Services vacancies, ensuring processes are timely, compliant and provide a positive candidate experience.
• Coordinate onboarding, induction, probation reviews and workforce documentation for new starters.
• Maintain oversight of mandatory training, appraisal compliance and workforce records, escalating issues where appropriate.
• Support governance and assurance processes through accurate record keeping, reporting and compliance monitoring.
• Work collaboratively with communications colleagues to manage social media feedback and support workforce-related communications.
• Identify workforce and operational issues, supporting resolution and escalating concerns in line with agreed procedures.
• Contribute to the review and improvement of workforce systems, processes and service delivery.
• Produce workforce data, activity reports and performance statistics for managers, commissioners and internal governance requirements.
• Identify and notify service areas of potential problems and escalate to the Senior Service Managers if they are unable to resolve through the Service Coordinators or if agreed protocols have not resolved the issue.

Leadership and Management

• This role supports the day to day running of operations with the wider Operational Manager team including: -
• Support operational process and key functions with an in-depth understanding of the relationship between all aspects and interoperability of services.
• Contributing to a robust audit schedule to support operational processes, reporting into operational, clinical and performance governance forums as relevant but with specific oversight of Clinician Note Audits and their results to ensure the quality and safety of the clinical workforce.
• Ensure teams working in service areas are supported operationally and professionally where appropriate, providing a focal point for the workforce with queries relating to workforce management.
• Provide leadership and prioritise workflow and operating systems for the operational administrative team. Ensure systems are in place to record and report on patient and other data, ensuring good information governance and patient confidentiality.
• Provide reports monthly and bi-annually in line with clinical governance reporting, quality and safety management and culture, and data analysis of area of responsibility.
• To support the project management, planning, roll out and delivery of new services and service specific developments incorporating resource identification for workforce planning.
• To ensure that highly effective communication is maintained across teams
• Have greater responsibility for workforce coordination whilst ensuring there is an overview and understanding of all services enabling the Operational Management Team to support one another to deliver 24/7 services.
• Represent the Associate Director of Clinical Services for reporting to Commissioners, Primary Care Networks and Practice partners where appropriate
• The Operational Managers will be supported by the Service Coordinators who will be the first point of contact for escalation for all services.
• Work with senior clinicians to ensure that a high standard of care is provided by all services
• To escalate clinical risks / incidents to the Director on Call

Personal Development

• To attend mandatory training and fire lectures regularly and assist with fire
• policy/evacuation procedure when necessary.
• To keep up to date with and attend training on revisions to information systems
• or changes in protocols for the inputting of data in the light of Local and national initiatives. To adhere to agreed protocols at all times.
• To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified

People

• To provide operational support to teams delivering clinical services.
• To provide operational support to clinical leads.
• To ensure all staff that are managed by the Operations Manager are compliant with mandatory training requirements
• Develop training plans for members of staff you manage through 1:1s and appraisals
• To ensure that staff working irregular hours/shifts are supported and feel part of the team.
• To make sure that any health and safety provisions in relation to staff are adhered to.
• To make sure staff have the, induction, training, equipment, support and supervision (non clinical) necessary to do their job.
• Work with Operations Management team and Associate Director of Clinical Services to collate training plans into annual service training plan
• To attend relevant training in relation to managing others (e.g. Attendance at Work Policy etc.) and ensure all HR procedures in relation to staff managed are carried out.
• Where performance, conduct, ill health or other HR issues arise with a member of staff, to liaise with HR to ensure appropriate action is taken.

Clinical Governance and Quality Assurance

• To realise the importance of confidentiality when dealing with patients and staff, particularly when giving or receiving information over the telephone in accordance with the Data Protection Act.
• Maintain the high standards of the service by contributing towards individual, team and service objectives and acting at all times in the best interest of patients.
• To accurately collect, collate and input data to Information Systems as required by procedures to ensure that patient database records are up to date and accurate.
• To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as
• identified within these discussions and as indicated by the requirements of the post.

Quality, safety and service performance

• Support a culture of positive improvement and learning from incidents, promoting innovation and collaboration within teams.
• Report, manage and investigate operational incidents (within the confines of outlined responsibilities) determining lessons learnt.
• Support investigation into complaints and dissemination of any learning or required improvement
• Ensure patient feedback mechanisms are effectively utilized and reported across services and that patient/carer/public feedback is shared with team members and is used to direct service improvement.
• Work with operational and business intelligence team to collate data and
• Contribute to the development of internal procedures that are focused on patient care, quality and safety
• Utilise quality improvement techniques to support a quality improvement culture that is grounded in continuous improvement and best practice

Finance

• Responsibility for specific service area of workforce and to work with the operational management team to help ensure service rotas are delivered within a budget (as delegated by the Associate Director of Clinical Services)

Information Governance

• Taurus Healthcare requires its staff to comply with Information Governance related standards and policies at all times when dealing with confidential information, which includes any information relating to the business of the company and its service users and employees.
• All Taurus Healthcare staff are bound by a duty of confidentiality and must conduct their duties in line with the NHS Confidentiality Code of Practice, Data Protection Act and Freedom of information Act.
• Post-holders must maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately and kept up to date. The post holder must only access information, whether paper, electronic or in other media, which is authorised to them as part of their duties.

Person Specification

Skills

Essential

• Excellent communication skills
• verbal (face to face and by telephone), and written (traditional and electronic)
• Good organisational skills
• to prioritise a busy workload and delegate appropriately and to manage
• Strong interpersonal skills with colleagues, staff, managers and other key stake-holders.
• Ability to multi task
• Able to use initiative to resolve problems.
• An effective and supportive manager of others
• Strong IT skills
• Experience of using EMIS web
• Able to accurately record and report on data
• Team work and co-operation to achieve optimal results

Other job requirements

Essential

• Compliance with legal and health care regulations and employment law
• Leading and Supervising. Takes accountability and exercises leadership, initiates action, gives direction and takes responsibility.
• The role requires regular travel between multiple sites across Herefordshire. Applicants must be able to independently meet the travel requirements of the post.

Personal Qualities and Attributes

Essential

• Influencing. Gains clear agreement and commitment from others by persuading, convincing and negotiating
• Planning and organising plans ahead and works in a systematic and organised way.

Experience

Essential

• Previous experience in a healthcare environment and working with health care professionals
• Experience of managing or supervising staff
• Experience of working with confidential data in line with legislation and good distribution practice.

Desirable

• Experience of project planning and implementation
• Experience of writing reports
• Experience of working in an environment that operates as GDP compliant
• Project management experience
• Quality improvement experience

Qualifications

Essential

• Educated to A level (or equivalent experience)

Desirable

• Management or supervisory qualification
• Quality improvement trained e.g. QSIR

Job summary

Surgical (East)

An opportunity has arisen for a post Band 2 Health Care Support Worker, within the Main Outpatients Department.

The successful candidate will work in Main Outpatients Department, which involves working in a Main clinic area, assisting Registered Nurses / Medical team with Adult patients. Applicants must have an approachable manner necessary to deal with patients and their relatives and desirable experience of a hospital environment. Applicants will work as part of a team of nurses and undertake patient care tasks under the direct or indirect supervision of a Registered General Nurse responsible for the patient's management.

Following an agreed level of training, the successful candidate will be required to work during Monday to Friday (Hours to be negotiated).

Main duties of the job

Assist the registered nurse/practitioner to deliver a high standard of holistic patient care, ensuring that the patients` dignity and equality is maintained at all times.

Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients.

Assist the patients to maintain their own hygiene and personal appearance.

To perform duties within the plan of care delegated by a qualified practitioner, only for which he/she has the relevant training and assessment.

Prepare ward/clinical area for receiving patients by ensuring area is generally clean and tidy - assist in maintaining the standards in the clinical area and report any untidiness/clutter to the appropriate person.

Assist in the admission of new patients into the department by preparing bed/trolley area, welcoming patient, directing to bed/other area, showing patient around the ward.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Basic numeracy and literacy skills
• Level 2 in health and social care or equivalent experience

Desirable

• Completion of all Wales Induction Framework

Experience

Essential

• Experience required to fulfil the requirements of the post.
• Experience of dealing with the public

Desirable

• Previous clinical experience

Aptitude and Abilities

Essential

• Ability to remain calm and professional in challenging circumstances

Desirable

• Ability to speak Welsh

Values

Essential

• Additional demonstrable qualities that may be beneficial to the role, e.g. care, compassion, competence, communication, courage and commitment
• Demonstrate a commitment to working consistently in line with our Organisational Values, and enabling others within the workforce to do so to as evidenced in day to day work and through discussion at PADR
• Respectful of others
• Demonstrable caring nature

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

We are pleased to offer an exciting opportunity for a motivated, conscientious and dedicated Estates Officer (Electrical & Controls) to join our team of specialist engineering managers supporting multiple hospital sites.

You will ensure that all electrical and controls maintenance, installation and contract works are planned, reviewed and delivered safely and to high professional standards. Acting as an Authorised Person (AP) in line with Health Technical Memorandum (HTM) guidance, you will play a vital role in maintaining compliant, resilient and safe healthcare environments.

You will provide strong technical leadership within the Estates service, offering direction, mentoring and support to engineering colleagues and contractors. This includes setting standards, overseeing specialist works, contributing to risk management and service planning, and working closely with nontechnical stakeholders to translate complex technical requirements into clear, practical solutions.

CHoICE is committed to developing its employees. This role includes access to comprehensive technical training, such as AP training, HTM updates, controls systems and manufacturerspecific training, alongside leadership development. There is clear scope to broaden your technical responsibilities, develop managerial capability and progress into more senior estates or engineering management roles.

Participation in the on call rota and occasional overtime is required, with appropriate remuneration provided.

Main duties of the job

Applicants must demonstrate a high level of specialist knowledge in electrical engineering, supported by strong theoretical understanding and substantial practical experience. You will be qualified to degree level (or equivalent) in a relevant engineering discipline, with additional specialist training and/or experience equivalent to masters level.

The role requires the confident application of professional judgement, initiative and analytical problemsolving skills when managing complex and highrisk technical situations. You will be expected to resolve issues effectively, minimise service disruption and ensure full compliance with statutory, mandatory and bestpractice requirements.

Excellent communication and leadership skills are essential. You will be capable of coordinating resources, guiding technical teams and contractors, and influencing operational decisionmaking through clear, credible and wellreasoned advice. This is an opportunity for an experienced professional to apply their expertise in a challenging healthcare environment while continuing to develop their technical and leadership capabilities.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.

We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.

If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Details

Date posted

04 September 2026

Pay scheme

Other

Salary

£52,679 to £60,283 a year

Contract

Permanent

Working pattern

Full-time

Reference number

M9155-Z-EA-0626-33-1

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Job description

Job responsibilities

The role will require the post holder to undertake the role of Authorised Person (AP) as defined within Health Technical Memorandum (HTM) 00 for multiple engineer services. The responsibility will provide the post holder with key operational responsibilities for ensuring that appropriate engineering services are maintained to current statutory, mandatory and best practice requirements.

The role will also require the individual to have substantial management skills and experience to ensure that external contractors and directly employed labour are managed in the most efficient manner. Furthermore, the role will also require the participation in the current CFS shift pattern/system, current on-call rota and undertake overtime when the service needs dictate for which appropriate payments will be made.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Job description Job responsibilities The role will require the post holder to undertake the role of Authorised Person (AP) as defined within Health Technical Memorandum (HTM) 00 for multiple engineer services. The responsibility will provide the post holder with key operational responsibilities for ensuring that appropriate engineering services are maintained to current statutory, mandatory and best practice requirements. The role will also require the individual to have substantial management skills and experience to ensure that external contractors and directly employed labour are managed in the most efficient manner. Furthermore, the role will also require the participation in the current CFS shift pattern/system, current on-call rota and undertake overtime when the service needs dictate for which appropriate payments will be made.PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Skills and Knowledge

Essential

• Ability to work to tight deadlines and targets using own initiative where necessary and manage more than one project simultaneously whilst balancing conflicting demands.
• Good IT skills
• Effective staff management and leadership skills with the ability to motivate, encourage and lead a team from diverse profession disciplines.
• Good communication skills with the ability to use appropriate techniques to a range of differing audiences
• Flexible in and out of working hours to meet the service needs
• Able to participate in out of hours on call arrangement as per the agreed Rota

Qualifications

Essential

• Educated to degree level qualification or equivalent in relevant field,
• OR working towards degree level qualification or equivalent in relevant field supplemented with relevant experience,
• OR able to demonstrate equivalent experience, knowledge and training,
• Specialist knowledge to masters level of electrical systems acquired through specialist courses and CPD
• Basic Numeracy & Literacy Skills to Level 1 or equivalent

Desirable

• Membership of a professional body
• Registered with the Engineering Council UK
• Management Qualification/Training

Experience

Essential

• Significant post apprenticeship/graduation electrical experience
• Significant electrical experience of systems typically found within a large Acute NHS Trust
• Experience of undertaking an engineering management role within a large acute hospital or similar industry.

Desirable

• Experience of undertaking a similar role within an NHS environment

Physical skills

Essential

• Undertake moderate moving and handling activities with the ability Requirement for physical dexterity, hand and eye co-ordination,
• Perform testing and asset condition surveys using a range of technical and non-technical devices and instruments,
• To sit at workstations for a prolonged period of time then adapt to undertake site surveys or respond to emergency situations,
• May be required to travel, work and manage at all of CFS managed sites

Person Specification Skills and Knowledge Essential Ability to work to tight deadlines and targets using own initiative where necessary and manage more than one project simultaneously whilst balancing conflicting demands. Good IT skills Effective staff management and leadership skills with the ability to motivate, encourage and lead a team from diverse profession disciplines. Good communication skills with the ability to use appropriate techniques to a range of differing audiences Flexible in and out of working hours to meet the service needs Able to participate in out of hours on call arrangement as per the agreed Rota Qualifications Essential Educated to degree level qualification or equivalent in relevant field, OR working towards degree level qualification or equivalent in relevant field supplemented with relevant experience, OR able to demonstrate equivalent experience, knowledge and training, Specialist knowledge to masters level of electrical systems acquired through specialist courses and CPD Basic Numeracy & Literacy Skills to Level 1 or equivalent Desirable Membership of a professional body Registered with the Engineering Council UK Management Qualification/Training Experience Essential Significant post apprenticeship/graduation electrical experience Significant electrical experience of systems typically found within a large Acute NHS Trust Experience of undertaking an engineering management role within a large acute hospital or similar industry. Desirable Experience of undertaking a similar role within an NHS environment Physical skills Essential Undertake moderate moving and handling activities with the ability Requirement for physical dexterity, hand and eye co-ordination, Perform testing and asset condition surveys using a range of technical and non-technical devices and instruments, To sit at workstations for a prolonged period of time then adapt to undertake site surveys or respond to emergency situations, May be required to travel, work and manage at all of CFS managed sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)

Employer details

Employer name

City Hospitals Independent Commercial Enterprises Ltd (CHoICE)

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.choicesunderland.co.uk/ (Opens in a new tab)

Job summary

The London Spinal Cord Injury Centre is a 30-bedded Unit that provides person focused care within a multi-professional team for patients with spinal cord injury. This process is from the early stages of rehabilitation and preparing for reintegration into the community.

We are looking for Health Care Assistants with previous clinical experience, who are passionate about the importance of rehabilitation nursing to join our diverse nursing team. This is a full time post of 37.5 hours per week, for shift work including a mixture of early, late, long day and night shifts.

We are looking for innovative and inspirational individuals to join our team in the provision of high quality care to the rehabilitation of patients. You will be a part of an enthusiastic, friendly and hardworking team who participate in the Stanmore Safe Accreditation Ward initiative, continually striving and working on enhancing our patients care delivery. A flexible approach, good sense of humour and the ability to prioritise workloads is a must.

Must have care certificate and provide evidence of this at interview, please be aware that you will be required to complete a maths and English assessment on the day of interview.

Sponsorship for this post is offered by the Trust.

Please be aware that there will be a cap on applications and once limit reached you will not be able to apply.

Main duties of the job

To work within the nursing team delivering patient care under supervision from a registered nurse.

Assist in the provision of care to patients, supporting and being supervised by a registered nurse. Assist patients with all activities of daily living. Assists qualified staff by undertaking personal care duties for patients. Reports patient's condition to qualified staff. Perform further duties of that of a Healthcare Support Worker pertinent to the ward, this will include; helping with washing of patients, disposing of bodily fluids and waste, bowel management, correct manual handling techniques including hoisting of patients, assisting patients with their dietary needs, escort patients to other areas of the hospital or external hospitals, recording clinical observations and reporting to the registered nurse. Must be willing to learn about respiratory care. Full range of manual and clerical duties. Will be required to maintain the orderliness, hygiene and safety of the ward/departmental environment. Must have obtained the care certificate and have either GCSE Maths and English or functional skills/relevant equivalent certificate

About us

RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/

Job description

Job responsibilities

Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers including when patient/client has physical impairment, mental health condition or learning disabilities.

Must have care certificate and provide evidence of this at interview, please be aware that you will be required to complete a maths and English assessment on the day of interview.

Respond appropriately to queries, take phone messages, and pass on written and verbal information to patients.

Provide basic information to patients, family/visitors/carers and colleagues

Aware of the importance of accurate documentation and contribute to reports of patients activity and progress

Accept constructive feedback

Give constructive feedback to colleagues

Participate in discussions about patient care and ward/departmental development, including handover and team meetings

Maintain patient confidentiality

Maintain professional boundaries and working relationships with patients and colleagues

Understand own level of responsibility and accountability in relation to trained staff

Identify own learning needs and produce a personal development plan in conjunction with the ward sister/charge nurse

Participate in annual staff appraisal, staff development and in-service training activities in line with the Knowledge and Skills Framework

Attend Trust/local orientation programmes, mandatory training sessions and annual updates

Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance

Assist in maintaining a clean environment that is conducive to safe practice

Report any issues at work that may put health, safety and security at risk

Summon immediate help for any emergency and take appropriate action to contain it

Understand the principles and practice of Infection Control as per trust policy

Work within own personal/professional limitations and seek help of others to maintain safe practice.

Identify potential risks for all staff, patients and visitors and assist with relevant incident reporting procedures

Clean patient equipment as required

Handle and dispose of all body fluids in accordance with trust policy

Undertake administrative and clerical tasks associated with patient care to facilitate the smooth running of the ward/department

Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources; report when availability falls below an acceptable standard or level

Pass on constructive views and ideas for improving services to ward sister/charge nurse

Ensure a welcoming, caring and safe environment is provided for the patient and their family/visitors/carers

Aware of and maintains required standard of care

Ensure that patient areas are kept clean and tidy

Comply with Trust/local policies and procedures Carry out duties and responsibilities with regard to the Trusts Equal Opportunity policy

Recognise the importance of peoples rights and act in accordance with legislation, policies and procedures

Act in ways that acknowledge and recognise peoples expressed beliefs, preferences and choices; respecting diversity and valuing people as individuals

Take account of own behaviour and its effect on others

Maintain and improve the patients mobility using appropriate equipment and handling techniques

Assist the patient to be as comfortable as possible, i.e., help with moving and positioning the patient using appropriate equipment

Assist with checking pain levels and requesting pain relieving medication on patients behalf

Involve the patient in shared decision-making and obtain their consent before undertaking nursing procedures

Prepare appropriately for the activity to be undertaken

Support and encourage the patient to meet their own health and wellbeing needs

Undertake care activities to meet individuals health and wellbeing needs, once competence demonstrated:

Work co-operatively as part of the multi-disciplinary team, helping nursing, midwifery and other clinical staff in routine work associated with patient care

Support qualified nurses in the implementation of programmes of care within the limits of the Healthcare Assistants knowledge and competence

Provide comfort, reassurance, and support to patients and/or their carers if anxious or distressed

Providing care for the deceased patient

Assist with essential patient care, e.g., making beds, sorting clean linen, distributing menu cards, helping patients to complete menu cards, ensuring patient areas are kept clean and tidy etc.

Assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision

Maintain patients personal and oral hygiene, e.g. help with dressing / undressing, giving bed baths

Help patients to move and assist with pressure area care / awareness of SSKIN bundle

Documents patient care, which is witnessed and countersigned by registered staff (note: Patients with oxygen can only have 3L or less in progress for an HCA escort)

Chaperone patients

Have a basic understanding of special dietary needs and implications for the patients condition

Ensure adequate hydration and nutritional intake including feeding patients

Record accurately intake and output, e.g., food and fluid charts, informing registered staff where deficit is observed

Record routine observations as designated by the nurse in charge (following training and having been assessed as competent, e.g. TPR and BP, urinalysis, ECG, blood glucose monitoring)

Assist patients to access and use appropriate toilet facilities, ensuring privacy and dignity are maintained. Support patients to maintain continence

Alert trained staff promptly of changes in the patients condition or any possible risks

Carry out training of clinical procedure as required under supervision and where service requires:

Complete and record routine vital signs as delegated by registered staff

Completion of simple wound dressings, cannula, and catheter removal

Perform bowel management for patients by inserting suppositories, performing manual evacuation and record and report outcomes to a registered nurse.

Alert registered staff promptly of changes in the patients condition or any potential risks

Perform hoisting and transferring safely of a patient from; bed chair commode.

Apply brace and splints as necessary.

Have knowledge and perform appropriate management of Autonomic Dysreflexia, Chocking, Emergency Turning, Orthostatic Hypotention, Vaso-vagal attack.

Perform passive limb exercises for patients, EG. Upper and lower limb stretches.

Perform tracheal suction for patients who require domiciliary ventilation under the supervision of registered nurses.

Care of patient exhibiting aggressive behaviour.

Demonstrates work and supervises new starters

Able to use IT (Information Technology) at a basic level to input and retrieve information

Competence in appropriate use of electronic patient records following training

The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder.

You will be expected to actively participate in annual appraisals and set objectives in conjunction with your manager. Performance will be monitored against set objectives.

Safeguarding Children and Vulnerable Adults At Risk

The Trust recognises its duty to safeguard and promote the welfare of children, young people and adults. Staff must at all times treat patients with dignity and respect protecting, young people and adults at risk from abuse and neglect.

Employees have a responsibility to ensure that prompt and appropriate action is taken when concerns have been made about a child, young person or adults at risk. Employees should be aware of their responsibilities as detailed in the Local Safeguarding Children Procedures and Safeguarding Adults at Risk Policy.

The Trust will assist you by providing mandatory training, support and advice.

Safeguarding children and adults is everyones business

The post holder will be expected to behave in a way that is actively anti-racist, anti-discriminatory and facilitate equality and equity at all times within their role.

We are a Level 2 Disability Confident Employer. If you have a Disability (including conditions that affect your mobility, senses, mental health, neurodivergence or long-term health) and require support to make the workplace accessible, we will make reasonable adjustments to support you. Therefore, we encourage you to declare your disability, identify what support you need and we will make the workplace accessible to your needs.

We are an organisation that supports flexible working and are able consider and offer a range of flexible working practices. Depending upon the nature of your role, this can include hybrid home working, part-time roles and job shares.

IT Skills

All staff are required to demonstrate a level of IT literacy skills appropriate to their job, as the use of IT is fundamental in delivering good quality efficient health care.

Effort and Environment

The following information has been designed to assist the recording of the effort and environment factors required for Agenda for Change.

Mental

Frequent periods of concentration. Ability to manage interruptions.

Emotional

May occasionally deal with sensitive issues, and/or support staff who may be upset or in distress.

Person Specification

Qualifications

Essential

• Care certificate
• GCSE pass in maths and english/ functional skills and test on day

Desirable

• NVQ 3/apprenticeship

Knowledge

Essential

• Evidence that can undertake clinical observations
• Evidence that undertake manual handling
• Infection control knowledge

Desirable

• Respiratory skills
• Spinal cord injury experience and knowledge

Experience

Essential

• Experience in health care setting in UK
• Evidence of team working

Desirable

• Worked in the NHS previously

Skills

Essential

• Able to escalate appropriately
• Demonstrate importance of maintaining privacy and dignity
• Compassion for patients
• IT skills

Communication

Essential

• Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
• Able to follow instructions and complete assigned tasks
• Able to deal with the public in person and on the phone
• Able to support and reassure patients/carers in distress

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job summary

Would you like to be part of a team with a real community feel which offers professional patient medical services? Stockbridge Village Medical Centre is a well-established practice with a great team spirit. Our practice population is just over 8300.

We are looking to appoint a full time Deputy Operations Manager to join our established senior management team on a permanent contract. Salary depends on experience.This is a full-time position for 37.5 hours per week, to be worked over a minimum of 5 days and must be able to work one late night per week. Flexibility is essential. Strong leadership skills is a must for this busy and demanding role.

We are a very dynamic, evolving and supportive training practice. Our aim is to deliver modern primary care with the traditional feel of general practice.

We hold regular team outings for socialising, involving a range of activities funded by the Practice

Main duties of the job

We are seeking a proactive and organised Deputy Operations Manager to join our busy GP surgery. This is a pivotal role at the heart of our practice, ensuring the smooth day-to-day running of the reception team and delivering an excellent standard of service to our patients.

As Deputy Practice Operations Manager, you will be responsible for supervising and supporting a team of receptionists and admin team, managing workflows, and helping to ensure that all patient interactions, whether face-to-face, by phone, or online, are handled professionally and efficiently.

You'll work closely with the practice management team and clinical staff to help maintain a positive, patient-focused environment.

This is a great opportunity for someone with proven leadership experience in a healthcare setting who is looking to make a meaningful impact within a supportive and dedicated primary care team.

About us

Stockbridge Village Medical Centre is a friendly Knowsley based training practice looking for a full time Deputy Operations Manager.

We are 20mins from Liverpool city centre with good motorway links; some of our staff commute from Warrington, Wirral, Southport and Manchester.

Our team consists of 3 GP partners who are supported by a Business Manager, Practice Operations Manager, Reception Manager, Team Leader, 4 Salaried GPs, GP trainees, 2 Advanced Nurse Practitioner, 2 Practice Nurses, 1 Nurse Associate, 1 prescribing pharmacist and PCN ARRS staff.

We are part of Central and South Knowsley PCN. We consult using Emis web and currently view documents via the Docman system. We have good QOF achievement and offer many specialist services.

Our practice is very patient centred and has good relationships with the patients many of whom we have known for generations.

We are a good team who are working hard to modernise the practice. The team all have a good sense of humour.

Job description

Job responsibilities

Team and Personnel Management

• Assistant to Practice Operations Manager
• Working with the Management Team, plan and co-ordinate the recruitment, induction and training of new staff.
• To assist in the preparation of a work rota for the doctors and arrange locum cover when necessary.
• To be responsible for the organisation of the reception staff rota, manage Annual leave requests, ensuring adequate cover during periods of staff sickness or leave during all opening hours.
• To ensure that all practice staff are aware of the need for confidentiality, both of patient and practice information.
• Evaluating, organising and overseeing the staff induction programme.
• Working with the Reception Manager/Team Leaders to Line managing the administrative team, being responsible for timely and accurate appraisals and first line support for disciplinary and grievances.

• Recruitment, induction and training of new administrative staff and locum cover
• Practice statistics and feedback collection/analysing data
• Oversee and organise the workload in reception
• Arrange, attend and minute administrative staff meetings

Information Technology

• Registrations (alongside Reception Management/Team Leaders)
• Workflow Management
• Training and development of administrative staff
• Lead IT alongside the Management Team.
• Medical Report and Non-NHS Work Management
• Have full understanding of appointment system
• Have a working knowledge of all software and hardware
• Train staff in use of practice systems
• Reviewing and updating clinical templates ensuring they relate to current practice
• Ensure communication systems are running smoothly, clinicians, reception and administration staff are kept fully informed of changes in procedures
• Assist with production and upkeep of practice standard operating procedures
• Act as a central source of information

Operations & Compliance

• Supporting the practice operations manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
• Working as part of the Senior Leadership team, provide leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times
• Overseeing systems to ensure compliance with CQC regulations and standards
• Brief Practice and Business Manager on performance levels, advising actions to ensure high achievement across all areas
• Implementing effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare
• Develop and implement streamlined administrative procedures to enhance efficiency and productivity.
• Utilise phone systems for efficient communication and coordination.
• Manage office supplies, equipment maintenance, and facilities to support daily clinic operations.
• Ensure accurate record-keeping and data management, including patient records and administrative documents.
• Alongside the Team Leaders, oversee all reception duties, including patient check-ins, appointment bookings, repeat prescription requests, external / internal emails and handling general enquiries.
• Ensure that reception processes are carried out efficiently and consistently, with a strong focus on patient confidentiality and excellent customer service.

• Deal with verbal complaints or concerns in a calm, professional manner. Handle patient complaints or difficult situations with sensitivity and professionalism, escalating to the Practice Manager where appropriate.

• Act as the main point of contact between the reception team and the wider practice team, including GPs, nurses, and management.
• Liaise with external services such as pharmacies, community care teams, and secondary care providers where appropriate.
• Support the Business Manager and Practice Manager in maintaining compliance with policies, procedures, and CQC standards.

• Identify learning and development needs within the team and help arrange appropriate training opportunities.

• Alongside the Reception Manager / Team Leader, Lead, supervise, and support the reception team on a day-to-day basis.
• Encourage a positive, professional, and cohesive team culture.

• Monitor workload and workflows to ensure efficiency and equitable task distribution.
• Ensure that reception processes are consistent, secure, and compliant with data protection and confidentiality guidelines.

• Assist the Management team with administrative tasks, audits, and reporting.

Reception Management:

• Where appropriate, deputise for the Reception Manager
• Along with the Leadership team, supervise reception staff to ensure a welcoming and efficient front desk environment.
• Address any issues or concerns raised by patients or visitors in a timely and professional manner.
• Identify areas for improvement in reception services and recommend or implement changes.

Person Specification

Experience

Essential

• We are looking for an organised, confident and solutions-focused manager who can take ownership of operational challenges and bring people with them through change.
• Previous experience in an operations or Team Leader role in a GP surgery setting.
• Experience of managing and developing teams.
• Strong organisational and workload-management skills.
• Experience of monitoring performance.
• A good understanding of healthcare operational processes.
• Experience of improving systems and processes.
• Strong communication and interpersonal skills.
• The confidence to challenge constructively and make informed decisions.
• Excellent problem-solving and prioritisation skills.
• Strong IT and people management skills.
• An understanding of CQC, NHS contractual and healthcare governance requirements.
• Experience with Emis and primary care is essential

Job summary

The Respiratory team is expanding and looking for a band 4 Associate Practitioner or nursing associate to join our team. We are looking for someone to assist the team in the service delivery and management of patients with Respiratory conditions within the Mid Essex area, by providing high quality evidence-based care to meet the health and social care needs of the population. You will work across the service, undertaking spirometry as part of the diagnostic service, running pulmonary rehabilitation classes, working with the oxygen team taking capillary blood gases and assisting with virtual respiratory ward.

Training will be provided and this will include the opportunity to achieve ARTP certification in performing spirometry.

Main duties of the job

The aim of the team is to provide comprehensive respiratory care to patients in the Mid Essex community with long term Respiratory conditions.

The purpose of the role is tosupport the Respiratory team to ensure that effective, sympathetic and individualised pathways of patient care.

The successful candidate will be involved in completing Spirometry , Pulmonary rehabilitation, Oxygen assessments and assisting with the virtual respiratory ward.

About us

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision:Transforming Lives

Values:Care, Innovation and Compassion

Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Details

Date posted

02 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

828-PROVIDE4049-C

Job locations

Braintree Community Hospital

Braintree

CM7 2AL

United Kingdom

Job description

Job responsibilities

Please see the attached job description for a detailed list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.

Job description Job responsibilities Please see the attached job description for a detailed list of the main responsibilities for this role. Thank you for taking the time to apply for a role within Provide.

Person Specification

Qualifications and Education

Essential

• Nurse Associate or previous demonstrable experience
• Basic Computer Skills

Desirable

• Computer literacy
• Community experience
• ARTP Performing Certification

Work related knowledge and experience

Essential

• Understanding of confidentiality and implications of non-compliance.
• Knowledge of health and safety issues in own work environment.

Desirable

• Previous experience of lone working
• Experience of spirometry

CIRCUMSTANCES

Essential

• Full Driving License
• Car Driver and access to a car

Skills and Aptitudes

Essential

• Literate and numerate. oAbility to provide high quality patient care. oEffective oral/written communication and interpersonal skills. oAbility to work alone oAble to work effectively as part of a multidisciplinary team. oAble to understand and accurately follow instructions. oAble to work in a busy and demanding team. oAbility to organise and prioritise own work delegated by the team oAble to recognise when to seek advice.
• Ability to provide high quality patient care
• Effective oral/written communication and interpersonal skills.
• Ability to work alone
• Able to work effectively as part of a multidisciplinary team.
• Able to understand and accurately follow instructions.
• Able to work in a busy and demanding team.
• Able to recognise when to seek advice.
• Ability to organise and prioritise own work delegated by the team

Desirable

• Previous experience of working without direct supervision.
• Ability to delegate and support more junior staff
• Knowledge of SystmOne

Personal Attributes

Essential

• Ability to empathise with patients
• Compassionate and caring.
• Ability to use initiative.
• Positive and optimistic.

Person Specification Qualifications and Education Essential Nurse Associate or previous demonstrable experience Basic Computer Skills Desirable Computer literacy Community experience ARTP Performing Certification Work related knowledge and experience Essential Understanding of confidentiality and implications of non-compliance. Knowledge of health and safety issues in own work environment. Desirable Previous experience of lone working Experience of spirometry CIRCUMSTANCES Essential Full Driving License Car Driver and access to a car Skills and Aptitudes Essential Literate and numerate. oAbility to provide high quality patient care. oEffective oral/written communication and interpersonal skills. oAbility to work alone oAble to work effectively as part of a multidisciplinary team. oAble to understand and accurately follow instructions. oAble to work in a busy and demanding team. oAbility to organise and prioritise own work delegated by the team oAble to recognise when to seek advice. Ability to provide high quality patient care Effective oral/written communication and interpersonal skills. Ability to work alone Able to work effectively as part of a multidisciplinary team. Able to understand and accurately follow instructions. Able to work in a busy and demanding team. Able to recognise when to seek advice. Ability to organise and prioritise own work delegated by the team Desirable Previous experience of working without direct supervision. Ability to delegate and support more junior staff Knowledge of SystmOne Personal Attributes Essential Ability to empathise with patients Compassionate and caring. Ability to use initiative. Positive and optimistic.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Provide CIC

Address

Braintree Community Hospital

Braintree

CM7 2AL

United Kingdom

Employer's website

https://www.provide.org.uk/ (Opens in a new tab)

Employer details

Employer name

Provide CIC

Address

Braintree Community Hospital

Braintree

CM7 2AL

United Kingdom

Employer's website

https://www.provide.org.uk/ (Opens in a new tab)