Job summary

The post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a Clinician. Working under the supervision of the Nursing Team manager and lead practice nurses and in accordance with specific practice guidelines and protocols.

Main duties of the job

• Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
• Collection of sample(s) of blood in accordance with training and procedures
• Ensuring samples are stored in appropriate containers
• Accurate, legible labelling of all samples to confirm patient identity
• Checking patient identification against GP/nurse request and confirming with patient whenever possible
• Recording collection of blood sample in patient record in accordance with practice procedure
• Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.

About us

Tollgate Medical Centre is a busy GP practice caring for approximately 18,000 patients in Beckton in the London Borough of Newham. We are looking to recruiting a phlebotomist, who is cheerful, polite, able to multi task, and is a good team player.

Job summary

Are you passionate about delivering compassionate care to children and young people?

We are seeking an enthusiastic and experienced Paediatric Phlebotomist to join our dedicated Paediatric team. This exciting role will involve leading and coordinating our Paediatric Phlebotomy Clinic, providing high-quality venepuncture services to infants, children and young people in both outpatient and inpatient settings.

You will work closely with nurses, play specialists and the wider multidisciplinary team to ensure blood sampling procedures are carried out safely, effectively and with minimal distress. The role requires excellent communication skills, confidence working autonomously, and the ability to support children with anxiety, neurodiversity and complex needs.

The successful candidate will hold a recognised venepuncture qualification and have experience working with children and young people. In return, we offer a supportive team environment, opportunities for professional development and the chance to make a real difference to the experiences of children and families using our services.

If you are caring, motivated and committed to delivering outstanding patient-centred care, we would love to hear from you.

Main duties of the job

Main Duties of the Job

As the Paediatric Phlebotomist, you will provide a safe, compassionate and child-centred phlebotomy service for infants, children and young people attending South Warwickshire University NHS Foundation Trust. You will be responsible for coordinating and running the Paediatric Phlebotomy Clinic, undertaking venous and capillary blood sampling, and ensuring specimens are appropriately documented and processed.

Working closely with the multidisciplinary team, including nurses, play specialists and clinical support staff, you will support children and families throughout their care, using effective communication and therapeutic approaches to minimise anxiety and distress. You will maintain accurate patient records, monitor stock and equipment, support colleagues undertaking venepuncture competencies, and contribute to service development, governance and quality improvement activities to ensure the delivery of a safe and effective service.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:

https://forms.office.com/e/ahWY3eAGM2

We appreciate you completing the survey.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

203-FH1233

Job locations

Warwick Hospital

Warwick

CV34 5BW

United Kingdom

Job description

Job responsibilities

The Paediatric Phlebotomist will provide a safe, effective and child-centred phlebotomy service for infants, children and young people attending South Warwickshire University NHS Foundation Trust. The post holder will coordinate and run the Paediatric Phlebotomy Clinic, undertake venous and capillary blood sampling, and support children and families throughout their care journey. Working collaboratively with the multidisciplinary team, they will use age-appropriate communication and therapeutic approaches to minimise anxiety and distress, ensuring a positive experience for children, including those with additional needs and neurodiversity.

• Coordinate and deliver the Paediatric Phlebotomy Clinic.
• Perform venous and capillary blood sampling in infants, children and young people in line with Trust policies and procedures.
• Support children and families using effective communication, reassurance and appropriate therapeutic techniques.
• Ensure specimens are correctly labelled, documented and transported to the relevant laboratory in a timely manner.
• Maintain accurate patient records using electronic patient systems.
• Monitor and maintain stock levels, equipment and cleanliness within clinical areas.
• Work collaboratively with nurses, play specialists, clinicians and the wider multidisciplinary team.
• Support and supervise colleagues undertaking venepuncture competency training.
• Recognise and escalate concerns, emergencies or safeguarding issues appropriately.
• Maintain patient confidentiality, privacy and dignity at all times.
• Comply with Trust policies, mandatory training requirements, infection prevention and control standards, and health and safety procedures.
• Participate in appraisal, ongoing professional development, quality improvement and service development activities.

Job description Job responsibilities The Paediatric Phlebotomist will provide a safe, effective and child-centred phlebotomy service for infants, children and young people attending South Warwickshire University NHS Foundation Trust. The post holder will coordinate and run the Paediatric Phlebotomy Clinic, undertake venous and capillary blood sampling, and support children and families throughout their care journey. Working collaboratively with the multidisciplinary team, they will use age-appropriate communication and therapeutic approaches to minimise anxiety and distress, ensuring a positive experience for children, including those with additional needs and neurodiversity. Coordinate and deliver the Paediatric Phlebotomy Clinic. Perform venous and capillary blood sampling in infants, children and young people in line with Trust policies and procedures. Support children and families using effective communication, reassurance and appropriate therapeutic techniques. Ensure specimens are correctly labelled, documented and transported to the relevant laboratory in a timely manner. Maintain accurate patient records using electronic patient systems. Monitor and maintain stock levels, equipment and cleanliness within clinical areas. Work collaboratively with nurses, play specialists, clinicians and the wider multidisciplinary team. Support and supervise colleagues undertaking venepuncture competency training. Recognise and escalate concerns, emergencies or safeguarding issues appropriately. Maintain patient confidentiality, privacy and dignity at all times. Comply with Trust policies, mandatory training requirements, infection prevention and control standards, and health and safety procedures. Participate in appraisal, ongoing professional development, quality improvement and service development activities.

Person Specification

Qualifications

Essential

• Obtained an educational level of GCSE level A - C English and Maths or equivalent
• Holds a venepuncture qualification to a nationally recognised occupational standard
• Level 3 paediatric phlebotomy course
• Clinical/Therapeutic holding course

Experience

Essential

• Previous paediatric venepuncture experience
• Experience of working with children and young people
• Experience working as part of a team

Skills

Essential

• Able to work to agreed level of competency
• Good written, verbal and non-verbal communication skills
• Competent IT skills
• Able to present information, written and orally in an accurate clear and logical manner
• Ability to organise and prioritise workload
• Ability to follow protocols

Personal Qualities

Essential

• Able to work alone and as part of a team
• Ability to use own initiative
• Able to demonstrate the trust values

Other Job Requirements

Essential

• Passes pre-employment checks.
• Able to work flexibly as per the needs of the family
• Able, with appropriate support, to work in an emotionally demanding environment

Person Specification Qualifications Essential Obtained an educational level of GCSE level A - C English and Maths or equivalent Holds a venepuncture qualification to a nationally recognised occupational standard Level 3 paediatric phlebotomy course Clinical/Therapeutic holding course Experience Essential Previous paediatric venepuncture experience Experience of working with children and young people Experience working as part of a team Skills Essential Able to work to agreed level of competency Good written, verbal and non-verbal communication skills Competent IT skills Able to present information, written and orally in an accurate clear and logical manner Ability to organise and prioritise workload Ability to follow protocols Personal Qualities Essential Able to work alone and as part of a team Ability to use own initiative Able to demonstrate the trust values Other Job Requirements Essential Passes pre-employment checks. Able to work flexibly as per the needs of the family Able, with appropriate support, to work in an emotionally demanding environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job summary

Do you have experience working as an Inpatient or Community Social Worker?

Do you want to transform the lives of people with mental health conditions?

We welcome applicants who are newly qualified and who are interested in a Band 5 development post.

We are a friendly and dynamic integrated mental health team in the beautiful City of Oxford and we are looking for strengths based social workers, who are committed to promoting the social perspective of mental health. Based in Headington, Shabs and Hilda will actively promote for you to be a relational based social worker and enhance your social work leadership skills to enable you to flourish and develop in your role.

We invest in higher level post qualifying professional development and our monthly social work forum is where our energetic collective meet to share ideas and talk about the messy stuff.

Newly qualified? Don't worry! We will give you the opportunity to develop a strong foundation in social work values and ethics (and all the complicated legal bits in between!). Our ASYE programme is excellent and you will have a protected case load for the duration of the supported year of practice.

Main duties of the job

You will play a crucial role in improving mental health outcomes for our service users. You will bring a distinctive social and rights based perspective to the work that you do and promote this within the multi-disciplinary team and beyond. You will liaise with other agencies to ensure that the needs and rights of people with lived experience of mental health are at the front and centre of services and interventions.

You will use your advanced relationship skills to work with people to make positive and self-directed change and support them to work towards recovery as defined by them. You will provide advocacy support and understand the important role of carers, working in partnership to support them especially at time of crisis.

Providing statutory social care assessments under the Care Act and s.117 after-care Mental Health Act is a key feature of the role and you will provide a strengths based, rights focused assessment to identify and meet need, ensuring timely review of packages of support.

Working with complexity and risk is a key feature of the role and you will use your safeguarding adults knowledge to identify abuse and neglect and work with the person and other agencies to seek ways in which to protect and safeguard the person. At times, you will need to use legislative frameworks such as the Mental Capacity Act and Mental Health Act to support people who are unable to make decisions for themselves, balancing and protecting the rights of people and others.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Job summary

12 fixed term contract/ secondment opportunity

Are you calm under pressure, detail-focused, and committed to keeping people safe? As a Fail Safe Officer, you'll play a vital role in ensuring our operations run safely, efficiently, and in line with the highest standards. This role requires sound judgement, excellent communication skills, and the confidence to make critical decisions when they matter most. You'll work collaboratively with colleagues across the business, always putting safety, integrity, and professionalism first.

We're proud of our supportive, inclusive, and high-performing team where everyone is valued and encouraged to contribute. We foster a positive working environment built on respect, trust, and teamwork, with a strong work ethic and a shared commitment to excellence. Guided by our PRIDE Values, we take pride in what we do, respect one another, act with integrity, embrace diversity, and strive for excellence every day.

In return, you'll benefit from ongoing training and development, opportunities for career progression, a welcoming team culture, and the satisfaction of making a real difference. If you're looking for a role where your decisions matter, your contributions are recognised, and your team has your back, we'd love to hear from you.

Interview Date: To be confirmed

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Main duties of the job

• Maintain effective databases for Antenatal and Newborn Screening ensuring that working procedures relating to Data protection are adhered too.
• Ensure accurate records are maintained and provide statistical information to the Antenatal & Newborn Screening Coordinator on a regular and ad hoc basis.
• Use own initiative to identify deviations from expected pathways, taking actions to prevent screening incidents where possible and escalating issues to Antenatal & Newborn Screening Specialist Midwives / Matrons / Consultants as necessary.
• Use own initiative to identify missing antenatal appointments (specifically 20 week fetal anomaly scan appointments) and rectify in conjunction with the administrative team.
• Ensure that all patients eligible for antenatal and newborn screening are invited during the required screening timeframe.
• Ensure all patients who do not attend are managed and referred to the correct pathway for onward management.
• Monitor the Newborn screening process to ensure all babies are screened within required timeframe and escalate non-compliance.
• Input and maintain audit trails to demonstrate compliance with required Failsafe measures.
• Responsible for the quality of the data and will participate in regular data cleansing exercises and liaising with staff from other organisations involved in the programme.
• Responsible for the designing, improvement, maintenance and monitoring of failsafe administration procedures.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job summary

Join our Posture and Mobility Service in a varied, hands-on role supporting people to remain mobile, independent, and safe. The role includes regular travel to service users' homes to carry out driving assessments, equipment setup, and support in real-world environments.

Technical and Safety Responsibilities:Carry out inspection, configuration, programming, and adjustment of powered mobility equipment, including motors, actuators, batteries, and control modules. A key part of the role is working with specialist controls (e.g. head controls), as well as completing electrical diagnostics and component replacement in line with manufacturer guidance and safety standards.

Clinical Support and Assessment:Support registered clinicians with patient assessments for wheelchairs and postural equipment. This includes home visits, mobility driving assessments, and carrying out home environment assessments to determine suitability for powered wheelchairs, including liaison with local authorities regarding required adaptations.

Administrative and Reporting Duties:Order equipment, maintain accurate records, and support incident reporting in line with departmental and regulatory requirements.

Collaborative Working:Work closely with multidisciplinary teams and external partners across health and social care to support coordinated, person-centred care.

Main duties of the job

Carry out electrical work on powered mobility equipment within competence, including component replacement, diagnostics, programming, and setup of specialist controls (e.g. head controls), escalating where required.

Provide technical support and advice to the service to ensure the safe and effective provision of mobility equipment for service users with a wide range of needs.

Assist registered clinicians with the assessment of patients requiring posture, pressure, and specialist mobility equipment, including support with equipment setup, fitting, and mobility driving assessments.

Undertake home environment assessments to determine suitability for powered wheelchairs, including identifying access issues and liaising with local authorities and partner services regarding required adaptations.

Maintain accurate records and contribute to safe working practices by following departmental procedures and manufacturer guidance.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,557 to £39,631 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

001-HS041-0926

Job locations

Posture & Mobility Centre

Unit 1, Taffs Fall Road

Pontypridd

CF37 5TT

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description Job responsibilities You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Other

Essential

• Full driving licence

Skills & Attributes

Essential

• Communication skills
• Work under pressure or in challenging situations
• Problem solver
• Good hand dexterity / Ability to safely use hand tools

Experience

Essential

• Practical hands-on electrical experience in a medical technical or engineering environment
• Working autonomously or as part of a multi-disciplinary teams (MDT)
• Understanding of engineering principles

Desirable

• Experience in wheelchair/ seating and carrying out adjustments
• Taking part in audits & calibration of equipment.
• Working with service-users with life-threatening conditions
• Supervising others
• Postural management

Qualifications

Essential

• A level or BTEC Level 3 National Extended Diploma in Electrical/Electronic Engineering or equivalent in health/ technical or engineering subject
• Skills, knowledge and experience to its equivalency

Desirable

• Degree
• First Aid
• IT Qualification

Person Specification Other Essential Full driving licence Skills & Attributes Essential Communication skills Work under pressure or in challenging situations Problem solver Good hand dexterity / Ability to safely use hand tools Experience Essential Practical hands-on electrical experience in a medical technical or engineering environment Working autonomously or as part of a multi-disciplinary teams (MDT) Understanding of engineering principles Desirable Experience in wheelchair/ seating and carrying out adjustments Taking part in audits & calibration of equipment. Working with service-users with life-threatening conditions Supervising others Postural management Qualifications Essential A level or BTEC Level 3 National Extended Diploma in Electrical/Electronic Engineering or equivalent in health/ technical or engineering subject Skills, knowledge and experience to its equivalency Desirable Degree First Aid IT Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Posture & Mobility Centre

Unit 1, Taffs Fall Road

Pontypridd

CF37 5TT

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Posture & Mobility Centre

Unit 1, Taffs Fall Road

Pontypridd

CF37 5TT

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Job summary

We are seeking an enthusiastic, motivated and talented individual to join our Patient Experience Team and help ensure that patients remain at the heart of everything we do.

The Patient Experience Team's purpose is to ensure that the voices of patients, carers, and visitors are heard, valued, and central to driving service improvements throughout the organisation.

Reporting to the Patient Experience Manager, you will play a key role in UHB's Real-Time Patient Feedback Pilot, helping to shape how we listen to and act upon patient feedback.

You'll work across the organisation, using your skills in:

*Empathetic engagement and outstanding communication, building trust and rapport with patients, families, carers and staff, and ensuring people feel heard, valued and respected.

*Confident stakeholder management and influencing skills, engaging colleagues at all levels to champion the patient voice and drive improvements in care.

*Data collection, analysis and insight generation, identifying themes and trends from patient feedback and translating these into meaningful actions.

*Collaboration, relationship-building and service improvement, working with clinical and operational teams to support positive change and enhance patient experience.

*Marketing, storytelling and communication, bringing patient experiences to life and ensuring feedback has visibility and impact across the organisation.

Main duties of the job

We are seeking an enthusiastic, motivated and talented individual to join our Patient Experience Team and help ensure that patients remain at the heart of everything we do.

The Patient Experience Team's purpose is to ensure that the voices of patients, carers, and visitors are heard, valued, and central to driving service improvements throughout the organisation.

Reporting to the Patient Experience Manager, you will play a key role in UHB's Real-Time Patient Feedback Pilot, helping to shape how we listen to and act upon patient feedback.

You'll work across the organisation, using your skills in:

*Empathetic engagement and outstanding communication, building trust and rapport with patients, families, carers and staff, and ensuring people feel heard, valued and respected.

*Confident stakeholder management and influencing skills, engaging colleagues at all levels to champion the patient voice and drive improvements in care.

*Data collection, analysis and insight generation, identifying themes and trends from patient feedback and translating these into meaningful actions.

*Collaboration, relationship-building and service improvement, working with clinical and operational teams to support positive change and enhance patient experience.

*Marketing, storytelling and communication, bringing patient experiences to life and ensuring feedback has visibility and impact across the organisation.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job summary

Join our forward-thinking, innovative and Patient-Centred Practice. We are seeking a caring, reliable and motivated Phlebotomist to join our friendly and well-established nursing team.

Committed to delivering high-quality, patient-centred care, we combine the traditional values of continuity of care with innovative services, that improve access for patients. As a valued member of our nursing team, you will play a key role in supporting patients and delivering excellent nursing care.

We are a respected teaching practice, helping to train the next generation of healthcare professionals, while also providing a wide range of enhanced services including women's health, vasectomy services and other specialist clinics.

This is an exciting opportunity to work within a supportive, collaboration environment where staff are valued, developed and encouraged to make a real difference to the health and wellbeing of our community.

If you enjoy working with people, thrive in a busy environment and are passionate about patient care, we would love to hear from you.

Main duties of the job

Working as part of our multidisciplinary team, you will be responsible for providing a safe, efficient and compassionate phlebotomy service to our patients.

About us

Our team is made up of dedicated GPs, Nurses, Healthcare Assistants, GPAs, Clinical Pharmacists, Care Coordinators, Secretaries, Receptionists, Administrators and a wide range of allied healthcare professionals who work collaboratively to provide the highest standards of patient care. We believe that every member of the team plays a vital role in the success of the practice and in delivering an exceptional experience for our patients.

We foster a welcoming, supportive and inclusive working environment where colleagues feel valued, respected and encouraged to develop their skills and careers. Teamwork, compassion, professionalism and mutual support are at the heart of everything we do.

Why Join Us?

• Friendly, supportive and experienced team.
• Innovative and forward-thinking practice committed to service development.
• Opportunity to make a real difference to patients' lives every day.
• Commitment to staff training, development and career progression.
• Work within a respected teaching practice helping to shape future healthcare professionals.
• A positive workplace culture where staff wellbeing, respect and teamwork are genuinely valued.

If you are looking for a rewarding role within an ambitious, caring and innovative practice, Magdalen Medical Practice offers an excellent opportunity to develop your career while making a meaningful contribution to your local community.

Details

Date posted

14 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3840-26-0004

Job locations

Magdalen Medical Practice

Lawson Road

Norwich

NR3 4LF

United Kingdom

Job description

Job responsibilities

Job Title:Phlebotomist Reports To:Nursing Lead

About the Role

Magdalen Medical Practice is seeking a caring, reliable and motivated Phlebotomist to join our friendly and forward-thinking team. Working under the direction of the Nurse Manager and as part of the practice multidisciplinary team, the post-holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population, supporting the delivery of safe, effective and patient-centred care.

Key Responsibilities

• Obtaining patient consent for the collection of a blood sample .
• Perform venepuncture in accordance with local policies and procedures.
• Maintaining accurate patient records on our clinical systmone.
• Perform the correct labelling, packaging and storing of samples for transportation to the laboratory.
• Maintaining an effective liaison with the laboratory staff at the NNUH.
• Work collaboratively within the wider practice team.
• Recognise and escalate safeguarding concerns appropriately.
• Act as a chaperone when required.

In addition to the above responsibilities, you may be requested to

• Participate in audits, meetings and training.
• Participate in local initiatives/research to enhance service delivery and patient care.
• Support and participate in shared learning within the practice.
• Complete opening or closing procedures in line with practice procedure.
• Maintain stock levels within clinical rooms.
• Support infection prevention and control procedures.
• Promote patient wellbeing and proved opportunistic health advice where appropriate.

Communication and Teamwork

The successful candidate will:

• Maintain effective communication with patients, carers and colleagues.
• Build positive working relationships across all departments within the practice.
• Liaise effectively with GPs, nurses, administrative teams and external organisations.
• Demonstrate empathy, patience and understanding when dealing with vulnerable patients.
• Adapt communication styles to meet the needs of individuals, including those with communication difficulties or language barriers.
• Contribute positively to team meetings and practice initiatives.
• Promote a culture of respect, inclusion and teamwork.

Confidentiality and Information Governance

The post holder will have access to sensitive patient and organisational information and must:

• Maintain strict confidentiality at all times.
• Comply with GDPR, Data Protection legislation and practice policies.
• Handle patient information securely and appropriately.
• Ensure information is only shared with authorised individuals in accordance with established procedures.

Quality and Continuous Improvement

The post holder will:

• Contribute to maintaining high standards of patient care and service delivery.
• Identify areas for improvement and suggest solutions.
• Participate in quality improvement projects where appropriate.
• Support the practice in achieving contractual, clinical and quality targets.
• Work collaboratively to improve patient experience and access to services.
• Take responsibility for personal performance and professional development.

Health and Safety

The post holder will:

• Adhere to all health and safety policies and procedures.
• Maintain a safe working environment for patients, visitors and colleagues.
• Use personal security systems where appropriate.
• Report hazards, incidents and risks promptly.
• Follow infection prevention and control procedures.
• Participate in mandatory training and updates.

Equality, Diversity and Inclusion

The practice is committed to promoting equality and diversity. The post holder will:

• Treat all patients, colleagues and visitors with dignity and respect.
• Support an inclusive and welcoming environment.
• Recognise and respect individual needs, beliefs and circumstances.
• Deliver services in a non-judgemental and compassionate manner.

Training and Development

As a teaching and training practice, we are committed to supporting staff development. The successful candidate will:

• Participate in mandatory and role-specific training.
• Engage in annual appraisals and personal development reviews.
• Take responsibility for maintaining and developing their own knowledge and skills.
• Contribute to a culture of continuous learning and improvement.
• Support students, trainees and new team members where appropriate.

What We Offer

• A supportive, friendly and collaborative team environment.
• Opportunities for learning, development and career progression.
• The chance to work within an innovative and expanding practice.
• Exposure to a broad range of healthcare services and patient groups.
• The opportunity to make a meaningful difference to patients' lives every day.
• A positive workplace culture where staff wellbeing, teamwork and mutual respect are highly valued.

Person Specification

We are looking for someone who is:

• Passionate about delivering excellent customer service.
• Compassionate and committed to patient-centred care.
• Organised, reliable and able to prioritise workload effectively.
• A confident communicator with excellent interpersonal skills.
• Comfortable working in a busy and sometimes demanding environment.
• Able to work both independently and as part of a team.
• IT literate and willing to learn new systems and processes.
• Professional, flexible and adaptable.
• Empathetic when supporting patients who may be anxious or vulnerable.
• Committed to maintaining confidentiality and high professional standards.

This role presents an excellent opportunity to join a highly respected, ambitious and innovative practice where you can develop your skills, contribute to outstanding patient care and become a valued member of a team dedicated to improving the health and wellbeing of our community.

Job description Job responsibilities Job Title:Phlebotomist Reports To:Nursing LeadAbout the RoleMagdalen Medical Practice is seeking a caring, reliable and motivated Phlebotomist to join our friendly and forward-thinking team. Working under the direction of the Nurse Manager and as part of the practice multidisciplinary team, the post-holder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population, supporting the delivery of safe, effective and patient-centred care.Key Responsibilities Obtaining patient consent for the collection of a blood sample . Perform venepuncture in accordance with local policies and procedures. Maintaining accurate patient records on our clinical systmone. Perform the correct labelling, packaging and storing of samples for transportation to the laboratory. Maintaining an effective liaison with the laboratory staff at the NNUH. Work collaboratively within the wider practice team. Recognise and escalate safeguarding concerns appropriately. Act as a chaperone when required.In addition to the above responsibilities, you may be requested toParticipate in audits, meetings and training. Participate in local initiatives/research to enhance service delivery and patient care. Support and participate in shared learning within the practice. Complete opening or closing procedures in line with practice procedure. Maintain stock levels within clinical rooms. Support infection prevention and control procedures. Promote patient wellbeing and proved opportunistic health advice where appropriate.Communication and TeamworkThe successful candidate will: Maintain effective communication with patients, carers and colleagues. Build positive working relationships across all departments within the practice. Liaise effectively with GPs, nurses, administrative teams and external organisations. Demonstrate empathy, patience and understanding when dealing with vulnerable patients. Adapt communication styles to meet the needs of individuals, including those with communication difficulties or language barriers. Contribute positively to team meetings and practice initiatives. Promote a culture of respect, inclusion and teamwork. Confidentiality and Information GovernanceThe post holder will have access to sensitive patient and organisational information and must: Maintain strict confidentiality at all times. Comply with GDPR, Data Protection legislation and practice policies. Handle patient information securely and appropriately. Ensure information is only shared with authorised individuals in accordance with established procedures. Quality and Continuous ImprovementThe post holder will: Contribute to maintaining high standards of patient care and service delivery. Identify areas for improvement and suggest solutions. Participate in quality improvement projects where appropriate. Support the practice in achieving contractual, clinical and quality targets. Work collaboratively to improve patient experience and access to services. Take responsibility for personal performance and professional development. Health and SafetyThe post holder will: Adhere to all health and safety policies and procedures. Maintain a safe working environment for patients, visitors and colleagues. Use personal security systems where appropriate. Report hazards, incidents and risks promptly. Follow infection prevention and control procedures. Participate in mandatory training and updates. Equality, Diversity and InclusionThe practice is committed to promoting equality and diversity. The post holder will: Treat all patients, colleagues and visitors with dignity and respect. Support an inclusive and welcoming environment. Recognise and respect individual needs, beliefs and circumstances. Deliver services in a non-judgemental and compassionate manner. Training and DevelopmentAs a teaching and training practice, we are committed to supporting staff development. The successful candidate will: Participate in mandatory and role-specific training. Engage in annual appraisals and personal development reviews. Take responsibility for maintaining and developing their own knowledge and skills. Contribute to a culture of continuous learning and improvement. Support students, trainees and new team members where appropriate. What We Offer A supportive, friendly and collaborative team environment. Opportunities for learning, development and career progression. The chance to work within an innovative and expanding practice. Exposure to a broad range of healthcare services and patient groups. The opportunity to make a meaningful difference to patients' lives every day. A positive workplace culture where staff wellbeing, teamwork and mutual respect are highly valued. Person SpecificationWe are looking for someone who is: Passionate about delivering excellent customer service. Compassionate and committed to patient-centred care. Organised, reliable and able to prioritise workload effectively. A confident communicator with excellent interpersonal skills. Comfortable working in a busy and sometimes demanding environment. Able to work both independently and as part of a team. IT literate and willing to learn new systems and processes. Professional, flexible and adaptable. Empathetic when supporting patients who may be anxious or vulnerable. Committed to maintaining confidentiality and high professional standards. This role presents an excellent opportunity to join a highly respected, ambitious and innovative practice where you can develop your skills, contribute to outstanding patient care and become a valued member of a team dedicated to improving the health and wellbeing of our community.

Person Specification

Knowledge and skills

Essential

• Ability to provide quality care
• Good interpersonal and communication skills
• Basic IT skills

Desirable

• Awareness of blood-borne viruses

Experience

Essential

• Experience of working with a nursing team

Desirable

• Experience of working in a GP practice

Qualifications

Essential

• Good standard of general education, including GCSEs (or equivalent) in English and Mathematics. Competent IT skills, including the use of Microsoft Office applications. Willingness to undertake role-specific training and continuous professional development.
• Qualified in Phlebotomy

Desirable

• Understanding of primary care services and the NHS. Knowledge of SystmOne or other clinical systems.

Person Specification Knowledge and skills Essential Ability to provide quality care Good interpersonal and communication skills Basic IT skills Desirable Awareness of blood-borne viruses Experience Essential Experience of working with a nursing team Desirable Experience of working in a GP practice Qualifications Essential Good standard of general education, including GCSEs (or equivalent) in English and Mathematics. Competent IT skills, including the use of Microsoft Office applications. Willingness to undertake role-specific training and continuous professional development. Qualified in Phlebotomy Desirable Understanding of primary care services and the NHS. Knowledge of SystmOne or other clinical systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Magdalen Medical Practice

Address

Magdalen Medical Practice

Lawson Road

Norwich

NR3 4LF

United Kingdom

Employer's website

https://www.magdalenmedical.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Magdalen Medical Practice

Address

Magdalen Medical Practice

Lawson Road

Norwich

NR3 4LF

United Kingdom

Employer's website

https://www.magdalenmedical.nhs.uk/ (Opens in a new tab)

Job summary

This role is primarily based in the community providing domiciliary phlebotomy in appropriate patient's homes (housebound).

Working as a lone practitioner in the community in a variety of sites and patient's homes.

Main duties of the job

• To obtain high quality blood samples from patients in the home environment
• Responsible for planning day to day work tasks and activities within an occasionally unpredictable environment
• To work independently and as part of a team.
• Demonstrate an awareness of physical, psycho-social, cultural and environmental needs of patients and their family/carer when in patient's homes

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Job summary

Previous applicants need not apply unless further experience has been gained.

An exciting opportunity has arisen for an Estates Officer to join the Estates and Facilities Division based at Nevill Hall Hospital, Abergavenny.

This is a fast-paced and exciting role working closely with the Works Manager and Head of Estates. The Estates Officer manages the building and engineering directly employed maintenance staff (DEL) ensuring maximum utilisation of labour deployment.

The role will support the Estates Manager, Head of Estates and Compliance Manager with the performance monitoring of hard FM contracts and internal workforce.

To post holders will support the Estates Managers in providing a safe, comfortable and compliant environment for patients, staff and visitors whilst ensuring all statutory legislation is complied with.

As Estates Officer you will be responsible for devolved budgets in accordance with the Health Board's Standing Financial Instructions, for electrical, mechanical and building fabric maintenance services.

Main duties of the job

To understand the national perspective and future strategy for the NHS and related areas of health to ensure that staff in your team/s are fully aware of the implications and can contribute effectively to service improvement.

To lead, manage and motivate a large maintenance team & specialist contractors to fulfil works within time constraints & budget.

Ensure there are robust systems and processes embedded within area of responsibility, that are efficient, have sufficient governance in place and where possible are standardised in line with overall Estates and Facilities systems and processes.

Ensure all staff in your team/s have annual PADR's resulting in specific objectives and effective personal development plans in line with the Knowledge and Skills Outline Framework.

Responsible for leading training and development of identified staff.

Preparation of maintenance and plant replacement schedules and technical reports.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Job summary

Claremont and Holyport Surgeries are looking for an experienced, motivated and forward-thinking Operations Manager to join our management team.

This is an exciting senior management opportunity for someone who is passionate about delivering high-quality patient services, developing teams and driving positive change.

The successful candidate will have operational responsibility for our patient-facing services, including access and appointments, patient communications, enquiries, complaints, administrative pathways and the overall patient experience.

Working closely with the Practice Business Manager, Practice Partners, clinical leads and the wider practice team, you will play a key role in ensuring our services are safe, accessible, responsive, efficient and patient-centred.

You will have a high degree of autonomy within your roleand will be expected to identify opportunities for improvement, lead change and ensure that improvements are effectively embedded across the practice.

Main duties of the job

You will be responsible for:

• Providing leadership and operational oversight of Patient Services and the Prescriptions Team.
• Supporting and developing staff through effective leadership, supervision, appraisal and training.
• Overseeing the patient journey and identifying opportunities to improve access and patient experience.
• Monitoring patient feedback, complaints, Friends & Family Test results and other patient engagement activity.
• Working with clinical and administrative teams to improve appointment capacity, access and service delivery.
• Leading and supporting service improvement projects using data, feedback and staff insight.
• Ensuring appropriate policies, procedures and processes are developed, implemented and reviewed.
• Supporting practice governance, CQC compliance, risk management, safeguarding and information governance.
• Supporting the delivery of QOF, Enhanced Services and other practice requirements.
• Providing operational information and reports to the management team.
• Deputising for other members of the management team when required.

About us

Claremont and Holyport Surgery is a large training Practice operating over two sites in Maidenhead and Holyport, looking after a population of 18,800 patients. We are committed to providing high-quality, safe and patient-centred primary care to our local community.

We value teamwork, professionalism and continuous improvement and recognise the important contribution that effective operational management makes to supporting our clinical teams and delivering excellent patient care.

This is an opportunity to take a key role within the practice, working closely with GP Partners, clinical leads and the wider management team to develop effective systems and drive improvements across the organisation.

Job summary

We are looking for a friendly, experienced and confident Phlebotomist to join our supportive and welcoming GP practice.

Main duties of the job

This is an important patient-facing role within our clinical team. You will be responsible for providing safe, efficient and compassionate phlebotomy services to our patients, ensuring they have a positive and reassuring experience throughout their appointment.

About us

Woodcote Medical is a well-established suburban practice with approx. 18,000 patients across two locations in Purley and Coulsdon. Our multidisciplinary team includes GPs, Clinical Pharmacists, ANPs, a Paramedic, Nurses, HCAs, First Contact Physios, and a large administrative and patient services team.

Job summary

The Bladder and Bowel Service is a multi-professional service working across BNSSG. Adults are seen in clinics to diagnose and treat continence or other bladder and bowel problems. A specialist domiciliary service is offered to housebound patients where the Integrated Network Teams requires additional expert guidance.

The Service is responsible for continence management within nursing & care homes and provide training and advice and guidance to a range of healthcare professionals. BABS also manage the contract for continence products on a home delivery system and collaborate with colleagues across BNSSG to work within the urology and colorectal formulary.

Current working hours of the service: Monday-Friday 8:30-16:30. This post is advertised as 18.75 hours which can be worked over 3 days (preferably over Wed-Fri).

BABS has a flexible hybrid working model. Staff are expected to work from an office base for part of their working week and travel across the BNSSG areas as required for patient appointments, meetings, training, service delivery, covering staff absences, and other operational service needs.

The post holder will work well within the team supporting care homes, health care professionals, patients and carers to provide comprehensive assessment, re-assessments, supporting training and advice and guidance.

The HCA will often work unsupervised, undertaking a range of activities and extended roles having received training and been assessed as competent

Main duties of the job

Undertake a range of delegated clinical and care led activities.

Undertake assessments / re-assessments and treatment plans for service users.

To provide a safe, patient centred, effective and evidence-based care.

Liaises with colleagues, patients/clients and/or external contacts regarding complex messages and patient queries including sensitive information.

Will be expected to respond appropriately to unexpected and challenging situations which may include contact with patients in emotional situations maintaining a calm and professional approach.

Work flexibly to meet the service needs and undertake any other duties that may be reasonably requested.

Monitoring long term conditions, care and treatment plans as per policy, protocol or guidelines, escalating when required.

Ability to work unsupervised.

To communicate effectively with patients and other stakeholders, verbally in writing and electronically using email. Includes writing clinical records in line with the Sirona Care & Health documentation policy.

Expected to follow standard operating procedures (SOPs) and policies to support your role and contribute to ideas for service improvements, e.g. data collection.

Prioritises own work to meet deadlines in conjunction with colleagues and prioritises on-going work with guidance.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job summary

Join our Ward as a Healthcare Assistant, dedicated to putting patients first. You'll have time to care for each individual. Our busy Ward relies on your support to deliver high-quality clinical outcomes in a supportive environment. Your skills will be valued, and you'll have opportunities for development, as we believe our people are our greatest asset.

Main duties of the job

Join our Ward as a Healthcare Assistant, dedicated to putting patients first. You'll have time to care for each individual. Our busy Ward relies on your support to deliver high-quality clinical outcomes in a supportive environment. Your skills will be valued, and you'll have opportunities for development, as we believe our people are our greatest asset.

About us

Ramsay Health Care offers high-quality private healthcare across Australia, the UK and Europe. With a reputation built on "People Caring for People," we are committed to advancing medical excellence and providing outstanding patient experiences. Every year, millions of patients put their trust in Ramsay, confident in our ability to deliver exceptional care with outstanding clinical outcomes.

Job summary

Do you want an opportunity for an exciting new career?

An exciting and rewarding opportunity has arisen for motivated and enthusiastic people to join our team at NUH providing Phlebotomy services to all ward areas, clinics and outpatients departments on both of our campuses, including the Treatment centre.

Please note, this post may be closed early if a suitable number of applications are received. Please apply as soon as possible to avoid any disappointment.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

Phlebotomy is the skill of obtaining a blood sample by using varying techniques and equipment, whilst following trust guidance and policy.

The teams provide a warm and welcoming supportive learning environment and share a wealth of experience and knowledge.

Previous experience working as a Phlebotomist is not required as full supervised training will be provided.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

164-8237549

Job locations

City Hospital and QMC Campus

Hucknall road and Derby road

Nottingham

NG51PB

United Kingdom

Job description

Job responsibilities

Excellent communication skills along with a pleasant , friendly and understanding disposition are essential for this role and previous experience of working with the general public would be an advantage.

This role will require the post holder to wear personal, protective, equipment (PPE) including masks, aprons and gloves as per trust guidance.

You must be able to work in a fast paced, high demand environment which sees a high turn over of patients daily.

Job description Job responsibilities Excellent communication skills along with a pleasant , friendly and understanding disposition are essential for this role and previous experience of working with the general public would be an advantage. This role will require the post holder to wear personal, protective, equipment (PPE) including masks, aprons and gloves as per trust guidance. You must be able to work in a fast paced, high demand environment which sees a high turn over of patients daily.

Person Specification

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards

Training & Qualifications

Essential

• oGCSE grades A-C or equivalent in English and Maths.

Desirable

• oPrevious Phlebotomy /Venepuncture Experience within an acute trust.

Experience

Essential

• You will have a genuine interest in a career working in frontline services for people
• Knowledge of the Phlebotomy role.
• Able to follow a full venepuncture- training programme
• Good communication and telephone skills
• Understanding and respect of confidentiality in the workplace.

Desirable

• Experience of working in an acute hospital environment

Communication and Relationship Skills

Essential

• Understands and practices the principles of confidentiality
• Able to minimise interpersonal conflict
• Computer literate (able to use MS Outlook, MS word, enter data onto excel spread sheets).
• Good written and verbal communication skills
• Ability to work and communicate in a pro-active, responsive and professional manner.
• Ability to maintain good working relationships.

Analytical and Judgement Skills

Essential

• Able to use judgement in straightforward situations
• Awareness of limitations and when to seek advice to solve problem

Planning and Organisation Skills

Essential

• Ability to prioritise own workload
• Ability to work under pressure

Physical Skills

Essential

• Manual dexterity required to perform tasks
• Must be active and mobile
• Ability to work for long periods whilst standing.
• Must be able to deliver the full phlebotomy service within NUH.

Other requirements specific to the role (eg be able to drive or work shifts)

Essential

• Flexibility and adaptability to ensure workloads are achieved and service requirements are met at all times.
• Flexible approach to working hours to help cover leave and sickness
• Ability to work at both Trust campuses

Person Specification Commitment to Trust Values and Behaviours Essential Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards Training & Qualifications Essential oGCSE grades A-C or equivalent in English and Maths. Desirable oPrevious Phlebotomy /Venepuncture Experience within an acute trust. Experience Essential You will have a genuine interest in a career working in frontline services for people Knowledge of the Phlebotomy role. Able to follow a full venepuncture- training programme Good communication and telephone skills Understanding and respect of confidentiality in the workplace. Desirable Experience of working in an acute hospital environment Communication and Relationship Skills Essential Understands and practices the principles of confidentiality Able to minimise interpersonal conflict Computer literate (able to use MS Outlook, MS word, enter data onto excel spread sheets). Good written and verbal communication skills Ability to work and communicate in a pro-active, responsive and professional manner. Ability to maintain good working relationships. Analytical and Judgement Skills Essential Able to use judgement in straightforward situations Awareness of limitations and when to seek advice to solve problem Planning and Organisation Skills Essential Ability to prioritise own workload Ability to work under pressure Physical Skills Essential Manual dexterity required to perform tasks Must be active and mobile Ability to work for long periods whilst standing. Must be able to deliver the full phlebotomy service within NUH. Other requirements specific to the role (eg be able to drive or work shifts) Essential Flexibility and adaptability to ensure workloads are achieved and service requirements are met at all times. Flexible approach to working hours to help cover leave and sickness Ability to work at both Trust campuses

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

City Hospital and QMC Campus

Hucknall road and Derby road

Nottingham

NG51PB

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

City Hospital and QMC Campus

Hucknall road and Derby road

Nottingham

NG51PB

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Job summary

Are you a proactive and customer-focused administrator looking to make a difference within one of the UK's largest acute teaching hospitals? We are seeking a motivated individual to join our Temporary Staffing Services team, supporting the safe and effective deployment of bank and agency staff across the Trust.

This is a fast-paced and varied role where you will coordinate staffing requests, process bookings accurately and efficiently, and ensure compliance with Trust policies, NHS standards and approval processes. Working closely with managers across clinical and non-clinical services, you will provide advice on temporary staffing procedures, resolve complex queries and deliver a high standard of customer service.

The successful candidate will have substantial administrative experience, excellent organisational skills and the ability to manage competing priorities. You will be confident building relationships with stakeholders, analysing workforce information, resolving problems and contributing to service improvement. Experience within workforce, recruitment, temporary staffing or rota management, particularly in an NHS setting, would be valuable.

As part of the management team, you will support and supervise the booking team, assist with training and development, undertake compliance audits and deputise for the Team Leader when required. This is an excellent opportunity to develop leadership skills while contributing to workforce efficiency and high-quality patient care.

Main duties of the job

This role leads the day-to-day delivery of Temporary Staffing Services booking operations, ensuring bank and agency staffing requests are processed efficiently and in line with Trust policies, NHS standards, and approval processes. The post holder provides expert advice and support to managers, oversees booking systems and workforce compliance, supervises Senior Booking Assistants, and deputises for the TSS Team Leader when required. The role is also responsible for resolving complex staffing, payroll and invoicing queries, maintaining and improving procedures, delivering staff training, conducting compliance audits, and supporting projects that enhance service performance and customer experience.

Please note this vacancy is not eligible for sponsorship.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-AC-B4-8215333-A

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Job description

Job responsibilities

• Act as booking lead for bookings across the Trust, ensuring work is undertaken in accordance with agreed Trust and National guidelines and procedures. This will include liaising with managers and senior colleagues to ensure authorisation for bookings has been appropriately requested and approved.
• Maintain 247, E-Rostering, TempRE and in house systems with all information connected to booking processes for bank and agency staff/workers, ensuring systems are maintained in a timely manner.
• Review and update Standard Operating Procedures (SOPs) and provide practical and innovative ideas and solutions to enhance the service and customer experience.
• Proactively work with managers to ensure a timely and customer-focussed service is always provided, offering advice and guidance on TSS processes in place within the Trust.
• Ensure the effective prioritisation and completion of work within allocated booking teams in accordance with deadlines and agreed standards, including the delegation and monitoring of completed work undertaken by the Senior Booking Assistants.
• Ensuring work is undertaken in accordance with agreed Trust guidelines and procedures and ensuring that all booking requirements have followed the relevant Trust approval process. This will include liaising with Clinical Directors and Group Managers to ensure authorisation of bookings, rates of pay, and all NHS mandatory pre-employment checks are met.
• Investigate and resolve queries and complaints received from service users within allocated booking teams, ensuring action to prevent any reoccurrence, escalating to the TSS Team Leader and/or Deputy TSS Manager when required.
• Support with administrative tasks such as processing forms, equipment ordering, and invoicing. Investigating and leading on resolution of pay and invoice queries from managers, employees and agencies.
• Responsible for training new team members in department processes and Trust guidelines, policies, and procedures. Provide support to bookings team members and point of contact so issues can be escalated and resolved effectively.
• Undertake any project work as directed e.g. obtaining information from various sources, collating and reporting of data, organising and co-ordinating project meetings, assisting in the production of reports and other documents.
• Provide day-to-day supervision for the Senior Booking Assistants, including monitoring and checking completion of work as appropriate; monitoring of sickness absence, performance, mandatory training co-ordination of leave and undertaking staff PDRs.
• Deputise for the TSS Team Leader during times of annual leave or sickness absence and provide general assistance to the TSS department, particularly in the absence of other staff, to always ensure a smooth running of the department.
• Maintain an up-to-date knowledge of recruitment and employment-related law and agency regulations/NHS agency standards.
• Undertake regular audits of agency files in accordance with NHS mandatory pre-employment checks and office procedures.

For further details please see the attached job description.

Job description Job responsibilities Act as booking lead for bookings across the Trust, ensuring work is undertaken in accordance with agreed Trust and National guidelines and procedures. This will include liaising with managers and senior colleagues to ensure authorisation for bookings has been appropriately requested and approved. Maintain 247, E-Rostering, TempRE and in house systems with all information connected to booking processes for bank and agency staff/workers, ensuring systems are maintained in a timely manner. Review and update Standard Operating Procedures (SOPs) and provide practical and innovative ideas and solutions to enhance the service and customer experience. Proactively work with managers to ensure a timely and customer-focussed service is always provided, offering advice and guidance on TSS processes in place within the Trust. Ensure the effective prioritisation and completion of work within allocated booking teams in accordance with deadlines and agreed standards, including the delegation and monitoring of completed work undertaken by the Senior Booking Assistants. Ensuring work is undertaken in accordance with agreed Trust guidelines and procedures and ensuring that all booking requirements have followed the relevant Trust approval process. This will include liaising with Clinical Directors and Group Managers to ensure authorisation of bookings, rates of pay, and all NHS mandatory pre-employment checks are met. Investigate and resolve queries and complaints received from service users within allocated booking teams, ensuring action to prevent any reoccurrence, escalating to the TSS Team Leader and/or Deputy TSS Manager when required. Support with administrative tasks such as processing forms, equipment ordering, and invoicing. Investigating and leading on resolution of pay and invoice queries from managers, employees and agencies. Responsible for training new team members in department processes and Trust guidelines, policies, and procedures. Provide support to bookings team members and point of contact so issues can be escalated and resolved effectively. Undertake any project work as directed e.g. obtaining information from various sources, collating and reporting of data, organising and co-ordinating project meetings, assisting in the production of reports and other documents. Provide day-to-day supervision for the Senior Booking Assistants, including monitoring and checking completion of work as appropriate; monitoring of sickness absence, performance, mandatory training co-ordination of leave and undertaking staff PDRs. Deputise for the TSS Team Leader during times of annual leave or sickness absence and provide general assistance to the TSS department, particularly in the absence of other staff, to always ensure a smooth running of the department. Maintain an up-to-date knowledge of recruitment and employment-related law and agency regulations/NHS agency standards. Undertake regular audits of agency files in accordance with NHS mandatory pre-employment checks and office procedures. For further details please see the attached job description.

Person Specification

Qualifications

Essential

• oEducated to GCSE level (or equivalent) including English and Mathematics. oNVQ Level 3 in Business Administration, Customer Service, Management, or equivalent experience.

Desirable

• oILM Level 3/5 or equivalent supervisory or management qualification.

Experience

Essential

• oSignificant administrative experience within a fast-paced office environment. oExperience of coordinating staffing, rota management, bookings, recruitment, or workforce processes. oExperience of dealing with complex queries, complaints, and customer service issues. oExperience of using multiple IT systems and databases to manage workforce information. oExperience of producing reports, analysing data, and maintaining accurate records. oExperience working to policies, procedures, and service level deadlines.

Desirable

• oExperience within the NHS or healthcare sector. oExperience in temporary staffing, recruitment, HR, or workforce. oExperience of conducting audits and compliance checks. oExperience of supervising or leading staff, including allocating and monitoring workloads.

Knowledge

Essential

• oUnderstanding of recruitment and employment-related legislation and good practice. oKnowledge of NHS Employment Check Standards. oKnowledge of confidentiality, data protection, and information governance requirements. oUnderstanding of customer service principles and complaint resolution. oKnowledge of workforce administration and record-keeping processes.

Desirable

• oKnowledge of NHS agency regulations and procurement frameworks. oUnderstanding of NHS workforce systems such as HealthRoster, TempRE, 247Time. oKnowledge of NHS Terms and Conditions, payroll, and invoicing processes.

Skills

Essential

• oExcellent organisational and time management skills. oStrong communication and interpersonal skills, with the ability to influence and build relationships at all levels. oAbility to prioritise competing demands and work effectively under pressure. oStrong problem-solving and decision-making skills. oCompetent in Microsoft Office applications, particularly Excel, Word, and Outlook. oAbility to accurately maintain databases and workforce information systems. oAbility to train, support, and develop team members. oStrong attention to detail and commitment to accuracy.

Desirable

• oAdvanced Excel and data analysis skills.

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Person Specification Qualifications Essential oEducated to GCSE level (or equivalent) including English and Mathematics. oNVQ Level 3 in Business Administration, Customer Service, Management, or equivalent experience. Desirable oILM Level 3/5 or equivalent supervisory or management qualification. Experience Essential oSignificant administrative experience within a fast-paced office environment. oExperience of coordinating staffing, rota management, bookings, recruitment, or workforce processes. oExperience of dealing with complex queries, complaints, and customer service issues. oExperience of using multiple IT systems and databases to manage workforce information. oExperience of producing reports, analysing data, and maintaining accurate records. oExperience working to policies, procedures, and service level deadlines. Desirable oExperience within the NHS or healthcare sector. oExperience in temporary staffing, recruitment, HR, or workforce. oExperience of conducting audits and compliance checks. oExperience of supervising or leading staff, including allocating and monitoring workloads. Knowledge Essential oUnderstanding of recruitment and employment-related legislation and good practice. oKnowledge of NHS Employment Check Standards. oKnowledge of confidentiality, data protection, and information governance requirements. oUnderstanding of customer service principles and complaint resolution. oKnowledge of workforce administration and record-keeping processes. Desirable oKnowledge of NHS agency regulations and procurement frameworks. oUnderstanding of NHS workforce systems such as HealthRoster, TempRE, 247Time. oKnowledge of NHS Terms and Conditions, payroll, and invoicing processes. Skills Essential oExcellent organisational and time management skills. oStrong communication and interpersonal skills, with the ability to influence and build relationships at all levels. oAbility to prioritise competing demands and work effectively under pressure. oStrong problem-solving and decision-making skills. oCompetent in Microsoft Office applications, particularly Excel, Word, and Outlook. oAbility to accurately maintain databases and workforce information systems. oAbility to train, support, and develop team members. oStrong attention to detail and commitment to accuracy. Desirable oAdvanced Excel and data analysis skills. Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Job summary

Perform phlebotomy and other duties within the laboratory supporting other staff within the team whilst providing optimum patient care.

Coventry and Warwickshire Pathology Services provides phlebotomy services at 6 main sites; University Hospitals Coventry and Warwickshire, City of Coventry Health Centre in Coventry, Hospital of St Cross in Rugby, George Eliot Hospital in Nuneaton and South Warwick Foundation Trust in Warwick with Out-patient and In-Patient services. A number of Community Clinics, GP Clinics and Domiciliary services are also supported, covering, Coventry, Warwickshire, Leicestershire and Birmingham.

*****

The recruitment day will be held on 13th October 2026.

Please note that this position is not eligible for sponsorship.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

We are currently looking for Phlebotomists to work at our site in Hospital of St Cross in Rugby. We are looking to increase access our services for patients, and are therefore looking to introduce both In-patient and Out-Patient services across 7 days. Applicants will be expected to work shift patterns to support these services going forwards, including early, late, weekend and Bank Holiday shifts.

Please note there are various vacancies available for 37.5 Hours and 30 hour contracts.We are looking for some keen and flexible individuals to be trained to a high level to become Phlebotomists within our team. Part time positions are available - full flexibility is amustand successful applicants will be expected to work a variety of shifts.

Closing Date:

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

218-ACS-B2-PHLEBROLL-OCT26

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Job description

Job responsibilities

• Responsible for the collection of blood samples from inpatients, outpatients, clinics, GP surgeries and homes of patients as specified by the supervisor.
• Responsible for the safe disposal of contaminated materials, including sharps.
• Undertake reception duties department to welcome and advise patients and staff as required by supervisor.
• To sort and identify specimens received.
• Undertake preparation of samples for testing using separation techniques such as centrifugation and tapping off.
• Responsible for the tracking and recording of samples to ensure that relevant information is available for the supervisor.
• Responsible for monitoring and replenishing of medical stock.
• Undertake agreed clinical and non clinical tasks following training, ensuring referral to appropriate trained staff as required.
• Support less experienced members of staff in their orientation to the department and role.
• To participate in appraisals and personal reviews and to work to achieve personal objectives.
• To participate in the provision of an out of hours laboratory service as required.
• To assist with the provision of high quality service for staff and patients.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
• To undertake such duties as shall be prescribed by the Deputy Laboratory Manager in accordance with this grade of post.

Recruiting to Values

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

If you are invited to attend interview you will be asked to set up an account with the Trac recruitment system in order to confirm your interview time.

Job description Job responsibilities Responsible for the collection of blood samples from inpatients, outpatients, clinics, GP surgeries and homes of patients as specified by the supervisor. Responsible for the safe disposal of contaminated materials, including sharps. Undertake reception duties department to welcome and advise patients and staff as required by supervisor. To sort and identify specimens received. Undertake preparation of samples for testing using separation techniques such as centrifugation and tapping off. Responsible for the tracking and recording of samples to ensure that relevant information is available for the supervisor. Responsible for monitoring and replenishing of medical stock. Undertake agreed clinical and non clinical tasks following training, ensuring referral to appropriate trained staff as required. Support less experienced members of staff in their orientation to the department and role. To participate in appraisals and personal reviews and to work to achieve personal objectives. To participate in the provision of an out of hours laboratory service as required. To assist with the provision of high quality service for staff and patients. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards. To undertake such duties as shall be prescribed by the Deputy Laboratory Manager in accordance with this grade of post. Recruiting to Values To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders If you are invited to attend interview you will be asked to set up an account with the Trac recruitment system in order to confirm your interview time.

Person Specification

Qualification/Training

Essential

• oBasic numeracy and literacy qualifications

Desirable

• oNVQ level 2 in Laboratory and Associated Activities or prepared to work towards

Experience

Essential

• oExperience of working in a customer facing environment

Desirable

• oPrevious laboratory experience NHS experience

Knowledge

Essential

• oKnowledge of NHS systems

Skills & Abilities

Essential

• oPatient focused oBasic IT skills oAbility work cooperatively within a team oGood communication and interpersonal skills oAbility to work under pressure oMotivated and enthusiastic oApproachable oAble to demonstrate attention to detail oFlexibility in working hours

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Person Specification Qualification/Training Essential oBasic numeracy and literacy qualifications Desirable oNVQ level 2 in Laboratory and Associated Activities or prepared to work towards Experience Essential oExperience of working in a customer facing environment Desirable oPrevious laboratory experience NHS experience Knowledge Essential oKnowledge of NHS systems Skills & Abilities Essential oPatient focused oBasic IT skills oAbility work cooperatively within a team oGood communication and interpersonal skills oAbility to work under pressure oMotivated and enthusiastic oApproachable oAble to demonstrate attention to detail oFlexibility in working hours Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Job summary

<p>Were looking for a caring, compassionate and dedicated <strong>Community Support Worker</strong> to join our team.</p><p>The role of the community support worker is to work within a multi-professional team in a community setting, providing, support, care, and treatment to individuals, within guidelines and protocols identified for the role. </p><p>The community support worker will provide support with guidance from nurse and/or therapist to deliver care plans to patients in a community setting. <strong>Depending on experience and skill mix, you will carry out nursing or therapy related activity. </strong></p><p>As our services transform, there may be times you will be expected to support both nursing and therapy in the delivery of care, within an appropriate scope or practice and following relevant on-the-job training.</p><p><strong>This is a full-time role working 37.5 hours per week.</strong></p><p><strong>Base:</strong> Melksham Community Hospital, SN12 7NZ</p><p>For any enquiries, please contact <a href="mailto:[email protected]">[email protected]</a></p><p>Main Responsibilities:</p><ul><li>Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.</li><li>To keep the

Main duties of the job

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

Date posted

11 September 2026

Pay scheme

Other

Salary

£25,500 to £27,098 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/42452/20573

Job locations

HCRG Care Group

Melksham

Wiltshire

SN12 7NZ

United Kingdom

Job description

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

0

Job description Job responsibilities About the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2 0

Person Specification

General Requirements

Essential

• Click Apply for this job above to view the Job Description on our career site

Desirable

• Click Apply for this job above to view the Job Description on our career site

Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Melksham

Wiltshire

SN12 7NZ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Melksham

Wiltshire

SN12 7NZ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job summary

We currently have an opportunity for a Band 2, Phlebotomistto join our caring and committed Outpatient Dept at Buxton Hospital and Cavendish Hospital, Buxton, Derbyshire.

The post holder must have access to their own means of transport and be able to meet the travel requirements of the post.

You will be part of a team which provides person centred, individualised care and the successful candidate will be a good communicatorwho believes that the patient experience is central to the care they deliver.

We are looking for an individual who is flexible, reliable, dynamic in outlook, with a keen sense of team working and eager to learn new skills.You will work as an integral member of the multidisciplinary team and be supported in your professional development.

Personal and professional growth is activelysupported, and although previous experience is desirable, training for the right candidate will be available.

Candidates are invited to visit us by prior arrangement on the number below.

For further details / informal visits contact:

Sister, Tracey Dowsett or RN, Jane Holmes. 01298 212205

Main duties of the job

KEY PURPOSE/SUMMARY

o To work proactively as part of a small team of phlebotomists in Buxton in an established serviceo To participate in the work of the Community Phlebotomy clinics and the GP Practiceso To participate in the evolving and changing needs of patients in the local practice populationo To regularly work without supervision for periods of time during the working dayo At all times to behave and conduct themselves in a manner that reflects the 'DCHS way'

About us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Job summary

North House Surgery, based in Crook have a vacancy within their clinical team and are seeking to recruit a health care assistant to join them.

You will be responsible for providing support to the practice clinical team in the provision and delivery of excellent patient care.

Main duties of the job

The following are the core responsibilities of the health care assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Support the practice nurse with health promotion programmes.
• Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately.
• Facilitate routine and 24-hour BP monitoring, advising patients accordingly.
• Undertake wound care, dressings and other clinical tasks as required.
• Support the practice nurse with the management of chronic disease clinics.
• Carry out BMI checks as directed.
• Act as a chaperone as required.
• Undertake venepuncture.
• Administer flu, covid, shingles and B12 injections.
• When trained, carry out ear irrigation under the supervison of the practice nurse.
• Carry out ECGs as requested.
• Ensure specimens are recorded and ready for onward transportation.
• Provide support during minor operations as required.
• Ensure all clinical rooms are adequately stocked and prepared for each session.
• Ensure fridges are cleaned routinely in accordance with extant guidance.
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy.
• Deliver opportunistic health promotion where appropriate.

About us

Our surgery is housed in purpose-built accommodation located in the semi-rural town of Crook, where we look after 13500 patients. We also serve the surrounding villages of Howden-le-Wear and Witton-le-Wear.

North House is a well-established training practice for both GP Registrars and Medical Students. We have a strong focus on education and we run regular in-house teaching sessions.

We have a fantastic nursing team including 4 Practice Nurses, 4 Health Care Assistants, 1 Nursing Associates and a Phlebotomist. North House is also well supported by Pharmacists, Pharmacy Technicians, Social Prescribers, Wellbeing Coach and First Contact Physiotherapists.

Our CQC inspection was very positive with us gaining an overall score of Good. The Practice is actively involved in our local PCN and Federation.

Our Clinicians are supported by an excellent administrative team led by our experienced Practice Manager. They work hard to ensure the Practice runs smoothly.

North House Surgery is a GMS practice with a list size of 13,500

• We are offering a salary depending on experience
• CQC Good rating from 2018
• High QOF achievers
• SystmOne practice
• Carer Friendly Employer

Our website offers a lot of additional information about the practice at https://www.northhousesurgery.org.uk/

We're a friendly bunch here at North House and we're looking for a like-minded Health Care Assistant who would be willing to help the Practice to continue to provide a high level of care.

Job summary

1 part-time position working 13 hours per week at Basingstoke hospital.

To be a member of the phlebotomy team providing a patient friendly service as required over a 7-day week between the hours of 07:00 and 17:00. Phlebotomists will be expected to provide a helpful and professional service to patients and healthcare staff within the Trust and primary care.

Applications are invited from experienced Phlebotomists to join our team providing a high quality, compassionate care to our patients. We also welcome applications from people with minimal or no Phlebotomy experience providing they have other required attributes. All applicants if successful, unless they are at a standard where they can work in all areas needed, will start on a Band 2 progressing to Band 3 when they are working competently in all areas.

We are looking for individuals with the skill and flexibility to support our services in Outpatients, Trust wards and GP clinics. The successful candidates should be willing to participate in the weekend rota and may be asked cover other sites (Andover and Winchester hospitals) on occasions of unexpected leave/staff shortages.

The individual will be responsible for ensuring that the blood specimens are taken in a manner that does not cause undue anxiety to the patient and that laboratories are provided with timely, high quality blood specimens taken in tubes that are appropriate for the tests requested.

Main duties of the job

Caring for and collecting blood samples from patients who require test as part of their diagnosis and treatment

What we look for:

• Phlebotomy Experience
• Excellent patient care and compassion
• Team work
• Ability to work across our sites
• Good IT Skills
• Weekend and BH working
• To be physically able to undertake the following requirements of the role -
• standing, sitting, stretching or reaching to take bloods
• Raising and lowering phlebotomy chairs and patient beds
• Walking between wards and department whilst pushing trolley

Becoming a member of a team that is highly valued and respected team that make a real difference to our patients.

We provide a Phlebotomy service across all our sites caring for patients on our wards those that attend our outpatients services and in the community. Having a blood test done is often an essential step in a patients diagnosis or treatment and the care we give makes a real difference to this journey.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

251-FCSS3557-PHLEB

Job locations

Basingstoke hospital

Aldermaston Road

Basingstoke

RG24 9NA

United Kingdom

Job description

Job responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Job description Job responsibilities Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person Specification

Training & Qualifications

Essential

• oGood sound general education

Desirable

• oVocational course in phlebotomy at NVQ 3 level

Experience & Knowledge

Essential

• Understand the principles of patient confidentiality
• A knowledge of the importance and relevance of phlebotomy in the deliverance of patient care

Desirable

• Previous healthcare experience

Skills & Ability

Essential

• Good interpersonal skills and able to communicate with patients and healthcare professionals
• Basic IT skills

Person Specification Training & Qualifications Essential oGood sound general education Desirable oVocational course in phlebotomy at NVQ 3 level Experience & Knowledge Essential Understand the principles of patient confidentiality A knowledge of the importance and relevance of phlebotomy in the deliverance of patient care Desirable Previous healthcare experience Skills & Ability Essential Good interpersonal skills and able to communicate with patients and healthcare professionals Basic IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke hospital

Aldermaston Road

Basingstoke

RG24 9NA

United Kingdom

Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke hospital

Aldermaston Road

Basingstoke

RG24 9NA

United Kingdom

Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Job summary

The post holder will work closely with GP practices to support individuals to build independence and personal resilience, enabling self-management of their mental health tailored to individual needs, raising awareness of the different services on offer locally. They will offer a number of appointments to patients to ensure patients are supported and have a wider understanding of their care pathway.

The GP Practices covered by this PCN are:

Burton Croft Surgery

Vesper Road Surgery

Craven Road Medical Practice

Kirkstall Lane Medical Centre

Ireland Wood &Horsforth

Hyde Park Surgery

Laurel Bank Surgery

Field Head Surgery

Highfield Surgery

Burley Park Medical Centre

Main duties of the job

You will provide a support, signposting, and ongoing referral service to patients with low level mental health issues. You will do this through referrals from GP Practices and other PCN services. You will be the first point of contact for people accessing mental health services through their GP and help them navigate and understand their care pathway. You will do so through active listening, guidance, explaining onward referral routes and encouraging participation in the community through signposting to local mental health services. You will refer onwards to more specialised services and work with these services to support patients to navigate their care and promote autonomy, self-help and provide resources and action planning to improve outcomes for patients who are struggling with low level mental health issues.

About us

Woodsley & Holt Park PCN is a large primary care network (PCN) with a combined patient population of approximately 100,000 across 10 GP practices, covering the areas of Woodhouse, Kirkstall, Burley,Hyde Park, Headingley,Cookridge and Horsforth. . The PCN footprint is of mixed diversity with pockets of deprivation and health inequalities. As one of the largest PCNs in Leeds we work at pace to deliver high quality services to our patients, which will evolve with the continuing development of the PCN.

Job summary

Providing high-quality, person-centred care to individuals receiving treatment on an acute inpatient mental health ward. Working under the supervision of registered nurses and other healthcare professionals, the post holder supports patients experiencing acute mental health difficulties, promoting recovery, dignity, safety, and wellbeing at all times. The post holder will contribute to risk management and safeguarding processes, participate in patient observations and engagement activities, and work collaboratively with the wider multidisciplinary team to support the delivery of care plans and positive patient outcomes. They will uphold Trust values, maintain professional standards, and ensure compliance with relevant policies, procedures, and legislation.

Main duties of the job

• Provide compassionate care and support to patients experiencing acute mental health difficulties.
• Assist with personal care, daily living activities, and promoting patient independence.
• Observe and monitor patients' mental and physical wellbeing, reporting concerns promptly.
• Support the delivery of therapeutic and recovery-focused activities.
• Maintain a safe, clean, and therapeutic ward environment.
• Work alongside registered nurses and the multidisciplinary team to deliver care plans.
• Support risk management, safeguarding, and patient safety procedures.
• Maintain accurate records and communicate effectively with colleagues, patients, and carers.
• Promote dignity, respect, equality, and person-centred care at all times.
• Participate in mandatory training, supervision, and professional development.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,299.62 to £27,476 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

376-NLTT-0255-A

Job locations

Great Oaks

97 Ashby High Street

Scunthorpe

DN16 2JX

United Kingdom

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

Essential

• Demonstrable literacy and numeracy skills to functional skills level 1 or equivalent
• NVQ Level 2 in a care related subject or equivalent or willingness to undertake a relevant Level 2 Apprenticeship

Desirable

• GCSE Grade C or above or Functional skills level 2 or equivalent in English and Maths

Experience

Essential

• Demonstrate a keen interest caring for others

Desirable

• Previous experience of working as part of a team
• Previous experience of caring for patients in either a clinical setting or personal experience

Knowledge

Essential

• oUnderstand importance of maintaining confidentiality

Skills

Essential

• oGood interpersonal skills
• oAbility to communicate effectively both face to face and in writing
• oAble to support and reassure patients / carers in distress
• oBasic IT skills

Person Specification Qualifications Essential Demonstrable literacy and numeracy skills to functional skills level 1 or equivalent NVQ Level 2 in a care related subject or equivalent or willingness to undertake a relevant Level 2 Apprenticeship Desirable GCSE Grade C or above or Functional skills level 2 or equivalent in English and Maths Experience Essential Demonstrate a keen interest caring for others Desirable Previous experience of working as part of a team Previous experience of caring for patients in either a clinical setting or personal experience Knowledge Essential oUnderstand importance of maintaining confidentiality Skills Essential oGood interpersonal skills oAbility to communicate effectively both face to face and in writing oAble to support and reassure patients / carers in distress oBasic IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Great Oaks

97 Ashby High Street

Scunthorpe

DN16 2JX

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Great Oaks

97 Ashby High Street

Scunthorpe

DN16 2JX

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job summary

Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.

Are you looking for a career where no two days are the same and you can make a real impact on other peoples lives.

An opportunity has arisen to join our welcoming and supportive teams within the Surgery Division at Bolton Hospital NHS Foundation Trust. Our amazing staff make a significant difference to our patients every single day, striving to provide the best possible patient centred care.We are looking for motivated individuals who share our trust values, to come and work in a busy, demanding but highly rewarding career. You should have the ability and determination to learn and develop new skills, and are committed to continuous improvement and development.

Main duties of the job

The post holder will carry out a broad range of clinical duties, under the guidance of our registrants, including:

Establishing a professional rapport with your patients, their relatives and your colleagues.

Communicate effectively with your patients, their relatives and your colleagues.

Ensure privacy and dignity are maintained at all times.

Delivering personal care including assisting patients with their elimination needs.

Providing support to patients who require enhanced care.

To assist patients, where necessary by the use of appropriate aids/appliance, to achieve physical comfort. This will involve the safe moving and handling of patients to varying degrees dependant on their condition and care needs.

Serve meals and drinks to patients, and assist patients with their nutritional needs.

Bed making, correct disposal of linen and waste.

Provide information to enable the effectiveness of the care to be evaluated and accurate records maintained.

Contribute to patient safety.

Work collaboratively with your colleagues, to deliver high standards of patient care.

Work within the limitations of your own competence and scope of practice, seeking assistance when required.

Actively provide support and reassurance to patients and their relatives.

Act as an advocate for your patients.

Report and escalate any concern regarding patient care.

Ensure safekeeping of patient's property and valuables within Trust guidelines

About us

Here at Bolton our patients are at the heart of everything we do. We recognise that our staff are our most valuable resource and we are proud of the excellent levels of service our team provide. Our staff are motivated, passionate, enthusiastic and pride themselves on the care we give to our patients. We actively encourage our staff to think differently, be bold and innovative to improve our ways of working.

The aims of this Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff has joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.

Bolton is a friendly place to work. It works to wards its core values of

Vision

Openness

Integrity

Compassion

Excellence

Job summary

Are you a caring, skilled, and patient-focused Phlebotomist looking to make a real difference in your local community? We are seeking an enthusiastic and compassionate individual to join our friendly GP Practice team, providing a high-quality blood collection service to patients of all ages.

As a valued member of our practice, you will play a vital role in supporting patient care, working closely with GPs, nurses, and other healthcare professionals to ensure timely diagnosis and treatment. You will enjoy building positive relationships with patients while delivering a professional, safe, and efficient service.

This is an excellent opportunity to work in a supportive NHS primary care environment where your contribution is recognised and where patient care is at the heart of everything we do. We offer a welcoming team culture, opportunities for professional development, and the chance to help improve health outcomes within your community.

If you are dedicated, organised, and passionate about delivering excellent patient care, we would love to hear from you. Join us and be part of a team that is committed to making a difference every day.

Main duties of the job

As an NHS Phlebotomist within our GP Practice, you will be responsible for providing a safe, professional, and high-quality venepuncture service to patients of all ages. You will collect blood samples accurately and efficiently, ensuring patients feel comfortable and cared for throughout their visit. The role involves correctly labelling and handling specimens, maintaining accurate records, adhering to infection prevention and control procedures, and working closely with GPs, nurses, and other members of the practice team.

The successful applicant will be organised, compassionate, and committed to delivering excellent patient care. In addition to carrying out phlebotomy clinics, the successful candidate will be required to safely transport and deliver blood samples to the local hospital laboratory in line with NHS protocols and practice procedures.

This is an important frontline role that supports timely diagnosis, treatment, and ongoing patient care, making a real difference to the health and wellbeing of our community.

About us

Eleanor Cross Healthcare is a large, well-established GP practice committed to delivering high-quality, patient-centred care to our local community. Our experienced clinical team consists of 7GP Partners, 1 Pharmacist Partner, and 3 Salaried GPs, supported by a dedicated nursing team providing a wide range of primary care services.

Our clinicians are backed by an extensive team of administrative and reception staff who work together to ensure patients receive an efficient, responsive, and welcoming service. We pride ourselves on fostering a supportive and collaborative working environment where every team member plays an important role in delivering excellent healthcare.

As a growing and forward-thinking practice, we are committed to continuous improvement, staff development, and innovation in primary care. Joining Eleanor Cross Healthcare means becoming part of a friendly, multidisciplinary team that values professionalism, compassion, and teamwork while making a meaningful difference to

Details

Date posted

10 September 2026

Pay scheme

Other

Salary

£12.72 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0507-26-0008

Job locations

Delapre Medical Centre

DMC

Gloucester Avenue

NORTHAMPTON

NN4 8QF

United Kingdom

Whitefields Surgery

Hunsbury Hill Road

NORTHAMPTON

NN4 9UW

United Kingdom

Job description

Job responsibilities

Job Description: PhlebotomistJob Title

Phlebotomist

Location

Eleanor Cross Healthcare GP Practice

Reports To

Lead Nurse

Hours

As agreed

Job Summary

The Phlebotomist plays a vital role in supporting the clinical team by providing a safe, efficient, and compassionate blood collection service for patients attending the practice. Working as part of a multidisciplinary team, the post holder will be responsible for obtaining blood samples from patients of all ages, ensuring specimens are collected, handled, stored, and transported in accordance with NHS guidelines, practice protocols, and health and safety requirements.

The successful candidate will contribute to high standards of patient care by delivering a professional service while maintaining patient dignity, comfort, and confidentiality at all times. As part of the role, the post holder will also be responsible for the safe transportation and delivery of blood samples to the designated hospital laboratory, ensuring specimens arrive within required timescales and in accordance with laboratory requirements.

Key ResponsibilitiesClinical Duties

• Perform venepuncture procedures on patients safely, efficiently, and professionally.
• Identify patients correctly using approved identification procedures.
• Collect blood specimens following practice protocols and national guidelines.
• Ensure all samples are accurately labelled and processed.
• Maintain the integrity of specimens during collection, storage, and transportation.
• Monitor patients during and after procedures and respond appropriately to any adverse reactions.
• Provide reassurance and support to nervous, anxious, or vulnerable patients.
• Promote a positive patient experience through excellent communication and compassionate care.
• Escalate concerns regarding patient welfare to the appropriate clinician.
• Maintain awareness of safeguarding procedures and report concerns appropriately.

Specimen Management

• Ensure all specimens are correctly recorded and prepared for collection.
• Package samples according to laboratory and transportation requirements.
• Check that all accompanying documentation is completed accurately.
• Monitor sample storage conditions and ensure compliance with relevant standards.
• Report any specimen errors, incidents, or concerns promptly.

Hospital Sample Delivery

A key component of this role is the transportation of blood samples to the designated hospital laboratory.

The post holder will:

• Safely transport blood samples from the practice to the hospital laboratory.
• Ensure specimens are delivered within designated timescales to maintain sample viability.
• Comply with all relevant transportation, infection control, and health and safety requirements.
• Maintain confidentiality and security of patient information during transportation.
• Keep accurate records of sample deliveries where required.
• Report any delays, incidents, lost specimens, or transportation issues immediately.
• Hold a valid driving licence and maintain access to suitable transport where required by the practice.

Patient Care Responsibilities

• Treat all patients with dignity, compassion, and respect.
• Ensure patients understand the procedure being undertaken.
• Obtain verbal consent before performing procedures.
• Support vulnerable patients, including those with learning disabilities, dementia, anxiety, needle phobia, or mobility difficulties.
• Recognise when additional clinical support may be required.
• Maintain strict confidentiality in accordance with NHS and practice policies.

Infection Prevention and Control

• Follow all infection prevention and control procedures.
• Adhere to hand hygiene standards.
• Use personal protective equipment (PPE) appropriately.
• Dispose of sharps and clinical waste safely.
• Report incidents, near misses, and exposure events in accordance with practice procedures.
• Support the maintenance of a clean, safe clinical environment.

Administrative Responsibilities

• Accurately record clinical activity using the practice clinical system.
• Update patient records promptly and accurately.
• Manage clinic lists effectively.
• Process laboratory requests and associated documentation.
• Support administrative tasks linked to the phlebotomy service.
• Assist with appointment management and patient flow where appropriate.

Quality and Governance

• Work in accordance with NHS policies, professional standards, and practice procedures.
• Participate in audits and quality improvement activities.
• Report clinical incidents, complaints, and significant events appropriately.
• Maintain awareness of current best practice and developments within phlebotomy.
• Support the practice's commitment to delivering safe, effective, and patient-centred care.

Team Working

• Work collaboratively with GPs, nurses, healthcare assistants, pharmacists, administrative staff, and external healthcare professionals.
• Contribute positively to team meetings and service development.
• Support colleagues during periods of increased workload.
• Promote a culture of respect, professionalism, and teamwork throughout the practice.

Health and Safety

• Comply with all Health and Safety legislation and practice policies.
• Ensure safe use of equipment.
• Report hazards, accidents, and incidents promptly.
• Maintain a safe working environment for patients, visitors, and colleagues.
• Participate in emergency procedures when required.

Continuing Professional Development

• Maintain and develop phlebotomy knowledge and skills.
• Participate in mandatory training and annual updates.
• Attend educational sessions relevant to the role.
• Undertake training identified through appraisal and professional development discussions.
• Keep knowledge up to date regarding venepuncture techniques, infection control, and specimen handling processes.

General Responsibilities

The post holder will:

• Act at all times in a manner consistent with NHS values.
• Maintain professional standards and conduct.
• Respect patient confidentiality and comply with UK GDPR requirements.
• Demonstrate flexibility in meeting the needs of the service.
• Undertake any other duties appropriate to the grade of the post as requested by the Practice Manager, Lead Nurse, or GP Partners.

Person SpecificationEssential CriteriaQualifications

• Educated to GCSE level or equivalent.
• Recognised Phlebotomy Training Certificate or equivalent experience.

Experience

• Previous experience undertaking venepuncture.
• Experience working with patients in a healthcare setting.
• Experience maintaining accurate records.
• Understanding of specimen handling procedures.

Knowledge

• Knowledge of infection prevention and control procedures.
• Understanding of patient confidentiality and data protection requirements.
• Knowledge of health and safety requirements relevant to the role.
• Understanding of safeguarding responsibilities.

Skills

• Excellent venepuncture skills.
• Strong communication and interpersonal skills.
• Ability to reassure anxious patients.
• Good organisational skills.
• Ability to prioritise workload effectively.
• Accurate record keeping and attention to detail.
• Ability to work independently and as part of a team.

Other Requirements

• Ability to travel between sites if required.
• Willingness and ability to transport blood samples to the hospital laboratory as part of routine duties.
• Full UK driving licence and access to a vehicle (where required by the practice).
• Flexible and reliable approach to work.

Desirable Criteria

• Experience working within General Practice.
• Experience using EMIS Web or other NHS clinical systems.
• Care Certificate.
• Knowledge of Quality and Outcomes Framework (QOF).
• Experience of working in Primary Care.
• Basic Life Support training.
• Experience supporting quality improvement initiatives.

Values and Behaviours

The successful candidate will demonstrate:

• Compassion and empathy towards patients and colleagues.
• Commitment to delivering outstanding patient care.
• Professionalism and integrity.
• Respect for diversity and inclusion.
• Excellent teamwork and collaboration.
• Accountability and reliability.
• Commitment to continuous learning and improvement.

Why Join Eleanor Cross Healthcare?

Eleanor Cross Healthcare is a large, forward-thinking GP practice providing high-quality primary care services to our local community. Our team includes 7GP Partners, 1 Pharmacist Partner, 3 Salaried GPs, a highly skilled nursing team, and a dedicated administrative and reception workforce. We are committed to creating a supportive working environment where staff are valued, encouraged to develop professionally, and empowered to deliver exceptional patient care. Joining our team provides an opportunity to make a meaningful difference to patients while working within a friendly and collaborative practice culture.

Job description Job responsibilities Job Description: PhlebotomistJob TitlePhlebotomistLocationEleanor Cross Healthcare GP PracticeReports ToLead NurseHoursAs agreedJob SummaryThe Phlebotomist plays a vital role in supporting the clinical team by providing a safe, efficient, and compassionate blood collection service for patients attending the practice. Working as part of a multidisciplinary team, the post holder will be responsible for obtaining blood samples from patients of all ages, ensuring specimens are collected, handled, stored, and transported in accordance with NHS guidelines, practice protocols, and health and safety requirements.The successful candidate will contribute to high standards of patient care by delivering a professional service while maintaining patient dignity, comfort, and confidentiality at all times. As part of the role, the post holder will also be responsible for the safe transportation and delivery of blood samples to the designated hospital laboratory, ensuring specimens arrive within required timescales and in accordance with laboratory requirements.Key ResponsibilitiesClinical DutiesPerform venepuncture procedures on patients safely, efficiently, and professionally.Identify patients correctly using approved identification procedures.Collect blood specimens following practice protocols and national guidelines.Ensure all samples are accurately labelled and processed.Maintain the integrity of specimens during collection, storage, and transportation.Monitor patients during and after procedures and respond appropriately to any adverse reactions.Provide reassurance and support to nervous, anxious, or vulnerable patients.Promote a positive patient experience through excellent communication and compassionate care.Escalate concerns regarding patient welfare to the appropriate clinician.Maintain awareness of safeguarding procedures and report concerns appropriately.Specimen ManagementEnsure all specimens are correctly recorded and prepared for collection.Package samples according to laboratory and transportation requirements.Check that all accompanying documentation is completed accurately.Monitor sample storage conditions and ensure compliance with relevant standards.Report any specimen errors, incidents, or concerns promptly.Hospital Sample DeliveryA key component of this role is the transportation of blood samples to the designated hospital laboratory.The post holder will:Safely transport blood samples from the practice to the hospital laboratory.Ensure specimens are delivered within designated timescales to maintain sample viability.Comply with all relevant transportation, infection control, and health and safety requirements.Maintain confidentiality and security of patient information during transportation.Keep accurate records of sample deliveries where required.Report any delays, incidents, lost specimens, or transportation issues immediately.Hold a valid driving licence and maintain access to suitable transport where required by the practice.Patient Care ResponsibilitiesTreat all patients with dignity, compassion, and respect.Ensure patients understand the procedure being undertaken.Obtain verbal consent before performing procedures.Support vulnerable patients, including those with learning disabilities, dementia, anxiety, needle phobia, or mobility difficulties.Recognise when additional clinical support may be required.Maintain strict confidentiality in accordance with NHS and practice policies.Infection Prevention and ControlFollow all infection prevention and control procedures.Adhere to hand hygiene standards.Use personal protective equipment (PPE) appropriately.Dispose of sharps and clinical waste safely.Report incidents, near misses, and exposure events in accordance with practice procedures.Support the maintenance of a clean, safe clinical environment.Administrative ResponsibilitiesAccurately record clinical activity using the practice clinical system.Update patient records promptly and accurately.Manage clinic lists effectively.Process laboratory requests and associated documentation.Support administrative tasks linked to the phlebotomy service.Assist with appointment management and patient flow where appropriate.Quality and GovernanceWork in accordance with NHS policies, professional standards, and practice procedures.Participate in audits and quality improvement activities.Report clinical incidents, complaints, and significant events appropriately.Maintain awareness of current best practice and developments within phlebotomy.Support the practice's commitment to delivering safe, effective, and patient-centred care.Team WorkingWork collaboratively with GPs, nurses, healthcare assistants, pharmacists, administrative staff, and external healthcare professionals.Contribute positively to team meetings and service development.Support colleagues during periods of increased workload.Promote a culture of respect, professionalism, and teamwork throughout the practice.Health and SafetyComply with all Health and Safety legislation and practice policies.Ensure safe use of equipment.Report hazards, accidents, and incidents promptly.Maintain a safe working environment for patients, visitors, and colleagues.Participate in emergency procedures when required.Continuing Professional DevelopmentMaintain and develop phlebotomy knowledge and skills.Participate in mandatory training and annual updates.Attend educational sessions relevant to the role.Undertake training identified through appraisal and professional development discussions.Keep knowledge up to date regarding venepuncture techniques, infection control, and specimen handling processes.General ResponsibilitiesThe post holder will:Act at all times in a manner consistent with NHS values.Maintain professional standards and conduct.Respect patient confidentiality and comply with UK GDPR requirements.Demonstrate flexibility in meeting the needs of the service.Undertake any other duties appropriate to the grade of the post as requested by the Practice Manager, Lead Nurse, or GP Partners.Person SpecificationEssential CriteriaQualificationsEducated to GCSE level or equivalent.Recognised Phlebotomy Training Certificate or equivalent experience.ExperiencePrevious experience undertaking venepuncture.Experience working with patients in a healthcare setting.Experience maintaining accurate records.Understanding of specimen handling procedures.KnowledgeKnowledge of infection prevention and control procedures.Understanding of patient confidentiality and data protection requirements.Knowledge of health and safety requirements relevant to the role.Understanding of safeguarding responsibilities.SkillsExcellent venepuncture skills.Strong communication and interpersonal skills.Ability to reassure anxious patients.Good organisational skills.Ability to prioritise workload effectively.Accurate record keeping and attention to detail.Ability to work independently and as part of a team.Other RequirementsAbility to travel between sites if required.Willingness and ability to transport blood samples to the hospital laboratory as part of routine duties.Full UK driving licence and access to a vehicle (where required by the practice).Flexible and reliable approach to work.Desirable CriteriaExperience working within General Practice.Experience using EMIS Web or other NHS clinical systems.Care Certificate.Knowledge of Quality and Outcomes Framework (QOF).Experience of working in Primary Care.Basic Life Support training.Experience supporting quality improvement initiatives.Values and BehavioursThe successful candidate will demonstrate:Compassion and empathy towards patients and colleagues.Commitment to delivering outstanding patient care.Professionalism and integrity.Respect for diversity and inclusion.Excellent teamwork and collaboration.Accountability and reliability.Commitment to continuous learning and improvement.Why Join Eleanor Cross Healthcare?Eleanor Cross Healthcare is a large, forward-thinking GP practice providing high-quality primary care services to our local community. Our team includes 7GP Partners, 1 Pharmacist Partner, 3 Salaried GPs, a highly skilled nursing team, and a dedicated administrative and reception workforce. We are committed to creating a supportive working environment where staff are valued, encouraged to develop professionally, and empowered to deliver exceptional patient care. Joining our team provides an opportunity to make a meaningful difference to patients while working within a friendly and collaborative practice culture.

Person Specification

Experience

Essential

• Experienced in phlebotomy
• Experience working in a nursing team

Qualifications

Essential

• Qualified in phlebotomy

Person Specification Experience Essential Experienced in phlebotomy Experience working in a nursing team Qualifications Essential Qualified in phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Eleanor Cross Healthcare

Address

Delapre Medical Centre

DMC

Gloucester Avenue

NORTHAMPTON

NN4 8QF

United Kingdom

Employer's website

https://www.eleanorcrosshealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Eleanor Cross Healthcare

Address

Delapre Medical Centre

DMC

Gloucester Avenue

NORTHAMPTON

NN4 8QF

United Kingdom

Employer's website

https://www.eleanorcrosshealthcare.co.uk/ (Opens in a new tab)

Job summary

Package Description: Were looking for a caring, compassionate and dedicated Community Support Worker to join our team. The role of the community support worker is to work within a multi-professional team in a community setting, providing, support, care, and treatment to individuals, within guidelines and protocols identified for the role. The community support worker will provide support with guidance from nurse and/or therapist to deliver care plans to patients in a community setting. Depending on experience and skill mix, you will carry out nursing or therapy related activity. As our services transform, there may be times you will be expected to support both nursing and therapy in the delivery of care, within an appropriate scope or practice and following relevant on-the-job training. This is a full-time role working 37.5 hours per week. Base: Melksham Community Hospital, SN12 7NZ For any enquiries, please contact [email protected] Main Responsibilities: Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner. To keep the patient at the centre of their care, ensuring patient and carer participation in decision making. Responsibility for, and supporting, the day-to-day care of patients, including monitoring. To communicate with individuals about routine and daily activities, this may include overcoming difficulties (e.g. hearing/language). To work within a multi-professional team and to feed back service user progress, liaising with colleagues, families, carers and other agencies.

Main duties of the job

We're seeking a caring and dedicated Community Support Worker to join our team to provide support, care, and treatment to individuals in a community setting. Working within a multi-professional team, you will deliver care plans under the guidance of a nurse or therapist. Depending on your experience and skill mix, you may engage in nursing or therapy-related activities. As services transform, you might also support nursing and therapy delivery within an appropriate scope of practice following job-specific training. Your responsibilities will include implementing treatment and care specified in written plans, ensuring patient and carer involvement in decisions, monitoring daily activities, and communicating effectively about routine tasks. You will be based at Melksham Community Hospital, working full-time at 37.5 hours a week.

About us

HCRG Care Group is a prominent independent provider of community health and social care services in the UK. Established in 2006, the group collaborates with health care commissioners and local communities to transform health services, emphasizing efficiency, enhanced user experiences, and improved patient outcomes. They deliver a range of services, including adult and children's community health services, primary care, urgent care, reproductive health, dermatology, and musculoskeletal services. Additionally, HCRG offers adult social care and wellbeing services. Serving millions across England, they directly support over half a million people annually. The organisation is built on core values: caring, thinking, and doing, and ensures equal opportunities in its recruitment practices. As a Disability Confident Committed company, they strive to provide inclusive facilities and technical solutions, supporting a diverse workforce.

Details

Date posted

10 September 2026

Pay scheme

Other

Salary

£25,500 to £27,098 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1550181848

Job locations

HCRG Care Group

Melksham Community Hospital

SN12 7NZ

United Kingdom

Job description

Job responsibilities

Package Description:

Were looking for a caring, compassionate and dedicated Community Support Worker to join our team.

The role of the community support worker is to work within a multi-professional team in a community setting, providing, support, care, and treatment to individuals, within guidelines and protocols identified for the role.

The community support worker will provide support with guidance from nurse and/or therapist to deliver care plans to patients in a community setting. Depending on experience and skill mix, you will carry out nursing or therapy related activity.

As our services transform, there may be times you will be expected to support both nursing and therapy in the delivery of care, within an appropriate scope or practice and following relevant on-the-job training.

This is a full-time role working 37.5 hours per week.

Base: Melksham Community Hospital, SN12 7NZ

For any enquiries, please contact [email protected]

Main Responsibilities:

• Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.
• To keep the patient at the centre of their care, ensuring patient and carer participation in decision making.
• Responsibility for, and supporting, the day-to-day care of patients, including monitoring. To communicate with individuals about routine and daily activities, this may include overcoming difficulties (e.g. hearing/language).
• To work within a multi-professional team and to feed back service user progress, liaising with colleagues, families, carers and other agencies.

Please see the job description attached for a full list of responsibilities.

Person Specification -

Essential

• Good general education (English/Maths Grade A-C) and Level 2 NVQ/QCF in Health and Social Care or equivalent.
• Level 2 NVQ/QCF in Health and social care or equivalent.
• Care Certificate or willingness to achieve.
• Experience of working under supervision.
• Experience of supporting other workers.
• Ability to work as a team member.
• Delivering patient focused care.
• Ability to recognise own limitations.
• Typing/data inputting skills.
• Physical skills to manually handle patients and use appropriate lifting aids.
• Experience in providing care / delivering rehab or exercise.
• Driven to achieve.
• Shows commitment to ongoing personal and professional development.
• Good time management skills.
• Full UK driving licence and use of a car during working hours.

Desirable:

• Experience of community working.
• Experience in health care.xperience of work in an acute or urgent health care setting.
• Experience of working in rehabilitation.
• Basic wound care knowledge and skills.

Package Description

As a Community Support Worker, youll be part of our valued team based at Melksham Community Hospital. You will feel valued as a Community Support Workerwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,500 - £27,098 with access to our group pension
• Free tea, coffeeand milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Job description Job responsibilities Package Description:Were looking for a caring, compassionate and dedicated Community Support Worker to join our team.The role of the community support worker is to work within a multi-professional team in a community setting, providing, support, care, and treatment to individuals, within guidelines and protocols identified for the role.The community support worker will provide support with guidance from nurse and/or therapist to deliver care plans to patients in a community setting. Depending on experience and skill mix, you will carry out nursing or therapy related activity.As our services transform, there may be times you will be expected to support both nursing and therapy in the delivery of care, within an appropriate scope or practice and following relevant on-the-job training.This is a full-time role working 37.5 hours per week.Base: Melksham Community Hospital, SN12 7NZFor any enquiries, please contact [email protected] Responsibilities: Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner. To keep the patient at the centre of their care, ensuring patient and carer participation in decision making. Responsibility for, and supporting, the day-to-day care of patients, including monitoring. To communicate with individuals about routine and daily activities, this may include overcoming difficulties (e.g. hearing/language). To work within a multi-professional team and to feed back service user progress, liaising with colleagues, families, carers and other agencies.Please see the job description attached for a full list of responsibilities.Person Specification -Essential Good general education (English/Maths Grade A-C) and Level 2 NVQ/QCF in Health and Social Care or equivalent. Level 2 NVQ/QCF in Health and social care or equivalent. Care Certificate or willingness to achieve. Experience of working under supervision. Experience of supporting other workers. Ability to work as a team member. Delivering patient focused care. Ability to recognise own limitations. Typing/data inputting skills. Physical skills to manually handle patients and use appropriate lifting aids. Experience in providing care / delivering rehab or exercise. Driven to achieve. Shows commitment to ongoing personal and professional development. Good time management skills. Full UK driving licence and use of a car during working hours.Desirable: Experience of community working. Experience in health care.xperience of work in an acute or urgent health care setting. Experience of working in rehabilitation. Basic wound care knowledge and skills.Package DescriptionAs a Community Support Worker, youll be part of our valued team based at Melksham Community Hospital. You will feel valued as a Community Support Workerwithin HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £25,500 - £27,098 with access to our group pension Free tea, coffeeand milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each yearAbout the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Person Specification

Qualifications

Essential

• Good general education (English/Maths Grade A-C) and Level 2 NVQ/QCF in Health and Social Care or equivalent. Care Certificate or willingness to achieve. Full UK driving licence and use of a car during working hours.

Person Specification Qualifications Essential Good general education (English/Maths Grade A-C) and Level 2 NVQ/QCF in Health and Social Care or equivalent. Care Certificate or willingness to achieve. Full UK driving licence and use of a car during working hours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Melksham Community Hospital

SN12 7NZ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Melksham Community Hospital

SN12 7NZ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)