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Hypertension Coach
Everyone Health Ltd
North East England
GBP 0 - 27,976 per year
Health Worker
Job summary We are looking for a motivated and compassionate Hypertension Health Coach to support individuals living with hypertension in making sustainable...
16 day(s) ago
Hypertension Coach
Everyone Health Ltd
North East England
GBP 0 - 27,976 per year
Health Worker
Job summary We are looking for a motivated and compassionate Hypertension Health Coach to support individuals living with hypertension in making sustainable...
16 day(s) ago
Band 2 Phlebotomist
Royal Free London NHS Foundation Trust
North East England
GBP 0 - 30,142 per year
Health Worker
Job summary As a member of the North Middlesex University Hospital Phlebotomy team, the post holder will be expected to undertake a variety of phlebotomy dut...
16 day(s) ago
Band 2 Phlebotomist
Royal Free London NHS Foundation Trust
North East England
GBP 0 - 30,142 per year
Health Worker
Job summary As a member of the North Middlesex University Hospital Phlebotomy team, the post holder will be expected to undertake a variety of phlebotomy dut...
16 day(s) ago
Trusted Assessor Coordinator
Royal Free London NHS Foundation Trust
North East England
GBP 33,262 - 36,027 per year
Health Worker
Job summary The Care Homes Assessment Team (CHAT) is an award-winning service that support the lives and deaths of residents in Care Homes across Enfield and...
16 day(s) ago
Trusted Assessor Coordinator
Royal Free London NHS Foundation Trust
North East England
GBP 33,262 - 36,027 per year
Health Worker
Job summary The Care Homes Assessment Team (CHAT) is an award-winning service that support the lives and deaths of residents in Care Homes across Enfield and...
16 day(s) ago
Female Healthcare Assistant
Elysium Healthcare
North East England
GBP 0 - 13 per year
Health Worker
Job summary Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where youre valued, recognised a...
16 day(s) ago
Female Healthcare Assistant
Elysium Healthcare
North East England
GBP 0 - 13 per year
Health Worker
Job summary Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where youre valued, recognised a...
16 day(s) ago
Care Coordinator - Marshall PCN
Healthbridge Direct
North East England
Health Worker
Job summary The Care Coordinator provides a patient-centered coordination service, supporting patients to access appropriate health, wellbeing, social and co...
16 day(s) ago
Care Coordinator - Marshall PCN
Healthbridge Direct
North East England
Health Worker
Job summary The Care Coordinator provides a patient-centered coordination service, supporting patients to access appropriate health, wellbeing, social and co...
16 day(s) ago
Health Independent Domestic Violence Advisor
East Lancashire Hospitals NHS Trust
North East England
GBP 32,073 - 39,043 per year
Health Worker
Job summary As a Health/ Hospital IDVA you will provide a domestic abuse service to victims who have been identified via the hospital and NHS employees.
16 day(s) ago
Health Independent Domestic Violence Advisor
East Lancashire Hospitals NHS Trust
North East England
GBP 32,073 - 39,043 per year
Health Worker
Job summary As a Health/ Hospital IDVA you will provide a domestic abuse service to victims who have been identified via the hospital and NHS employees.
16 day(s) ago
NHS 111 Health Advisor
Practice Plus Group
North East England
GBP 12 - 16 per year
Health Worker
Job summary UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME Ready to take the next step in your career and make a real impact every day?
16 day(s) ago
NHS 111 Health Advisor
Practice Plus Group
North East England
GBP 12 - 16 per year
Health Worker
Job summary UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME Ready to take the next step in your career and make a real impact every day?
16 day(s) ago
Phlebotomist
Vine Medical Group
North East England
GBP 0 - 13 per year
Health Worker
Job summary Vine Medical Group is recruiting for an experienced Part Time Phlebotomist to join our Clinical Team.
16 day(s) ago
Phlebotomist
Vine Medical Group
North East England
GBP 0 - 13 per year
Health Worker
Job summary Vine Medical Group is recruiting for an experienced Part Time Phlebotomist to join our Clinical Team.
16 day(s) ago
Assistant Practitioner - Respiratory
Lancashire Teaching Hospitals NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Health Worker
Job summary Are you a motivated practitioner who possesses excellent communication, interpersonal and organisational skills and want to provide Gold Standard...
16 day(s) ago
Assistant Practitioner - Respiratory
Lancashire Teaching Hospitals NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Health Worker
Job summary Are you a motivated practitioner who possesses excellent communication, interpersonal and organisational skills and want to provide Gold Standard...
16 day(s) ago
NHS 111 Health Advisor
Practice Plus Group
North East England
GBP 12 - 16 per year
Health Worker
Job summary UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME Ready to take the next step in your career and make a real impact every day?
16 day(s) ago
NHS 111 Health Advisor
Practice Plus Group
North East England
GBP 12 - 16 per year
Health Worker
Job summary UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME Ready to take the next step in your career and make a real impact every day?
16 day(s) ago
Healthy Lifestyle Advisor
ABL Health Ltd
North East England
GBP 25,000 - 26,999 per year
Health Worker
Job summary Working as a Healthy Lifestyle Advisor within ABLs, One You Kent Service , this role brings together evidence-based weight management with broade...
16 day(s) ago
Healthy Lifestyle Advisor
ABL Health Ltd
North East England
GBP 25,000 - 26,999 per year
Health Worker
Job summary Working as a Healthy Lifestyle Advisor within ABLs, One You Kent Service , this role brings together evidence-based weight management with broade...
16 day(s) ago
Community Support Worker
Nottinghamshire Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Join Nottinghamshire's Community Nursing teams and make a difference!
16 day(s) ago
Community Support Worker
Nottinghamshire Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Join Nottinghamshire's Community Nursing teams and make a difference!
16 day(s) ago
Preclinical Senior Technical Officer
Kings College London
North East England
GBP 45,031 - 52,514 per year
Health Worker
Job summary The department is looking to recruit a Preclinical Technical Officer in the field of small animal imaging, working mainly in the fields of nanoSP...
16 day(s) ago
Preclinical Senior Technical Officer
Kings College London
North East England
GBP 45,031 - 52,514 per year
Health Worker
Job summary The department is looking to recruit a Preclinical Technical Officer in the field of small animal imaging, working mainly in the fields of nanoSP...
16 day(s) ago
Phlebotomist
Ellenbrook Medical Centre
North East England
Health Worker
Job summary We are looking for a fully qualified phlebotomist to join our friendly team.
16 day(s) ago
Phlebotomist
Ellenbrook Medical Centre
North East England
Health Worker
Job summary We are looking for a fully qualified phlebotomist to join our friendly team.
16 day(s) ago
Children's Health Promotion Advisor (Cheshire East)
Wirral Community Health and Care NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Health Worker
Job summary Part Time - 22.5 hours [3 days] Children's Health promotion Advisor North Team Cheshire East - Macclesfield 0-19+ Base The Children's Health Prom...
16 day(s) ago
Children's Health Promotion Advisor (Cheshire East)
Wirral Community Health and Care NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Health Worker
Job summary Part Time - 22.5 hours [3 days] Children's Health promotion Advisor North Team Cheshire East - Macclesfield 0-19+ Base The Children's Health Prom...
16 day(s) ago
Health Care Assistant
Betsi Cadwaladr University Health Board
North East England
GBP 0 - 26,300 per year
Health Worker
Job summary We are seeking an enthusiastic individual to join our team on Aran Ward.
16 day(s) ago
Health Care Assistant
Betsi Cadwaladr University Health Board
North East England
GBP 0 - 26,300 per year
Health Worker
Job summary We are seeking an enthusiastic individual to join our team on Aran Ward.
16 day(s) ago
Kirk Hallam Health & Wellbeing Coach
Erewash Health Partnership
North East England
GBP 28,392 - 31,149 per year
Health Worker
Job summary Help People Flourish Through Movement, Wellbeing and Community Connection Are you passionate about helping people make positive changes to improv...
16 day(s) ago
Kirk Hallam Health & Wellbeing Coach
Erewash Health Partnership
North East England
GBP 28,392 - 31,149 per year
Health Worker
Job summary Help People Flourish Through Movement, Wellbeing and Community Connection Are you passionate about helping people make positive changes to improv...
16 day(s) ago
Urgent Care Practitioner
York and Scarborough Teaching Hospitals NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Health Worker
Job summary Contract Type: PermanentHours: Up to 37.5 hours per week An excellent opportunity has arisen for an Experienced Urgent Care Practitioner to join...
16 day(s) ago
Urgent Care Practitioner
York and Scarborough Teaching Hospitals NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Health Worker
Job summary Contract Type: PermanentHours: Up to 37.5 hours per week An excellent opportunity has arisen for an Experienced Urgent Care Practitioner to join...
16 day(s) ago
Phlebotomist
Operose Health
North East England
GBP 0 - 26,910 per year
Health Worker
Job summary Job title: Phlebotomist Location: Oak tree Health Centre, OX11 7GD Salary: £26,910 Hours: 22.
17 day(s) ago
Phlebotomist
Operose Health
North East England
GBP 0 - 26,910 per year
Health Worker
Job summary Job title: Phlebotomist Location: Oak tree Health Centre, OX11 7GD Salary: £26,910 Hours: 22.
17 day(s) ago
Band 3 Healthcare Facilitator
West London NHS Trust
North East England
GBP 30,546 - 32,207 per year
Health Worker
Job summary We are looking for a highly motivated and experienced Healthcare Assistant/Facilitator who is passionate and interested in working in an Acute in...
17 day(s) ago
Band 3 Healthcare Facilitator
West London NHS Trust
North East England
GBP 30,546 - 32,207 per year
Health Worker
Job summary We are looking for a highly motivated and experienced Healthcare Assistant/Facilitator who is passionate and interested in working in an Acute in...
17 day(s) ago
Team Coordinator
The Royal Borough of Windsor and Maidenhead
North East England
GBP 25,706 - 27,306 per year
Health Worker
Job summary As a Team Coordinator, you will provide comprehensive administrative and operational support across Intermediate Care, Discharge and Integrated C...
17 day(s) ago
Team Coordinator
The Royal Borough of Windsor and Maidenhead
North East England
GBP 25,706 - 27,306 per year
Health Worker
Job summary As a Team Coordinator, you will provide comprehensive administrative and operational support across Intermediate Care, Discharge and Integrated C...
17 day(s) ago
Health Care Assistant
Vita Healthcare
North East England
Health Worker
Job summary We are looking to recruit a dedicated Healthcare Assistant to join our friendly general practice team, working across our 4 Bexhill practices.
17 day(s) ago
Health Care Assistant
Vita Healthcare
North East England
Health Worker
Job summary We are looking to recruit a dedicated Healthcare Assistant to join our friendly general practice team, working across our 4 Bexhill practices.
17 day(s) ago
Phlebotomist
Vita Healthcare
North East England
Health Worker
Job summary Come and join our friendly, growing team! As the first point of contact for many of our patients each day, you will play a vital role in providin...
17 day(s) ago
Phlebotomist
Vita Healthcare
North East England
Health Worker
Job summary Come and join our friendly, growing team! As the first point of contact for many of our patients each day, you will play a vital role in providin...
17 day(s) ago
NHS 111 Health Advisor - Dorking
Practice Plus Group
North East England
GBP 12 - 16 per year
Health Worker
Job summary Located in Dorking, Surrey - RH4 1HJ. This is NOT a remote role. Ready to take the next step in your career and make a real impact every day? Thi...
17 day(s) ago
NHS 111 Health Advisor - Dorking
Practice Plus Group
North East England
GBP 12 - 16 per year
Health Worker
Job summary Located in Dorking, Surrey - RH4 1HJ. This is NOT a remote role. Ready to take the next step in your career and make a real impact every day? Thi...
17 day(s) ago
Care Coordinator- Havering Liberty PCN
Havering Health Ltd
North East England
GBP 29,000 - 33,000 per year
Health Worker
Job summary Havering Libety PCN Care Coordinator Learning Disabilities and Unpaid Carers Make a Real Difference to People's Lives Havering Liberty Primary Ca...
17 day(s) ago
Care Coordinator- Havering Liberty PCN
Havering Health Ltd
North East England
GBP 29,000 - 33,000 per year
Health Worker
Job summary Havering Libety PCN Care Coordinator Learning Disabilities and Unpaid Carers Make a Real Difference to People's Lives Havering Liberty Primary Ca...
17 day(s) ago
Posted 16 day(s) ago
Reference: 2387212
Job summary
We are looking for a motivated and compassionate Hypertension Health Coach to support individuals living with hypertension in making sustainable lifestyle changes that improve their hypertension. You will work directly with participants across Bath and Northeast Somerset to facilitate positive behaviour change using evidence-based approaches, tailoring support to individual needs. You will work in collaboration with GP surgeries, community pharmacies, and the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector to establish and maintain clear referral pathways, ensuring eligible can easily access the service.
The post holder will also work with the Integrated Care Board (ICB) to promote shared decision-making between referrers and, supporting the referral of individuals who are motivated and ready to make positive changes to their health and wellbeing.
This role is ideal for someone passionate about prevention, empowerment, and person-centred care.
Main duties of the job
Support people with hypertension with structured health coaching.
To engage with service users referred from VCFSE partners, community pharmacy and/or General Practice of people diagnosed with hypertension who have a BMI>30, smoke or have other behavioural risk factors that contribute to their hypertension.
Provide holistic support including access to local resources, and referral to other support services such as mental health support and social prescribing, as appropriate.
Achieve improvements in blood pressure, BMI and smoking cessation.
Work flexibly to provide a coordinated service across the localities to meet the needs of the client group.
- Use clinical systems, to manage service user data for accurate record keeping.
About us
Everyone Health Ltd supports people to live healthier lives. We offer advice and guidance and our evidence based prevention and treatment solutions enable individuals to take action to make a positive change. Our behaviour change dynamic services are co-designed by our service users as we continually strive to make a difference.
Mostly we are a company full of passionate individuals who love to help people achieve their health goals
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£27,976 a year
Contract
Permanent
Working pattern
Full-time
Reference number
U0129-26-0015
Job locations
Everyone Health Ltd
3 Watling Drive
Hinckley
Leicestershire
LE10 3EY
United Kingdom
Everyone Health
Everyone Health, Unit 12A/B,
Church Farm Business Park
Bath,
BA2 9AP
United Kingdom
Job description
Job responsibilities
Hypertension Targeted Health Coach - B&NES
MAIN PURPOSE
To expand access to personalised health coaching for individuals living with hypertension, particularly those with behavioural risk factors such as smoking or obesity. The post holder will use evidence-based behaviour change methods to improve health-related outcomes by working with individuals to set personalised goals and support sustainable lifestyle changes.
The role will involve close collaboration with GP surgeries, community pharmacies, and the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector to establish and maintain clear referral pathways, ensuring eligible can easily access the service.
The post holder will also work with the Integrated Care Board (ICB) to promote shared decision-making between referrers and, supporting the referral of individuals who are motivated and ready to make positive changes to their health and wellbeing.
SUMMARY OF RESPONSIBILITIES AND DUTIES
Support people with hypertension with structured health coaching.
To engage with service users referred from VCFSE partners, community pharmacy and/or General Practice of people diagnosed with hypertension who have a BMI>30, smoke or have other behavioural risk factors that contribute to their hypertension.
Provide holistic support including access to local resources, and referral to other support services such as mental health support and social prescribing, as appropriate.
Reach under-served groups through community-based, equitable delivery models.
Achieve improvements in blood pressure, BMI and smoking cessation.
Support the service in delivering key performance indicators and activity as set out within the service specification.
Work flexibly to provide a coordinated service across the localities to meet the needs of the client group.
In conjunction with delivery team lead, conduct analysis and evaluation of designated programmes to improve the quality of service.
Responsible for accurate uploading of own service users' data onto database whilst ensuring client confidentiality.
Keep accurate records in accordance with trust policy and data protection
To maintain an up-to-date electronic diary that is available to all colleagues
PERSON SPECIFICATION
1.SKILLS & ABILITIES
A commitment to continuous service improvement with expert insight into service user's needs, so that all service users receive high quality care.
Passionate about putting service users first and delivering a high-quality service.
Adapt the delivery model to meet need e.g. face to face, telephone, online and deliver services via outreach into key communities. Specific service users support needs to be identified, and service delivery adapted as required.
Emotionally sensitive and empathetic to members of the public who wish to improve their health
Ability to work independently and manage own workload; able to work effectively and supportively as a team member.
Able to remain positive and constructive under pressure
Sound interpersonal skills with proven ability to work effectively with all levels of colleagues, including effective partnerships with other agencies and service providers.
Evidence of experience in embracing and implementing change to provide high quality health outcomes.
Good presentation of self: enthusiastic, innovative and flexible. Self-motivated, committed and conscientious
Excellent verbal and written communication skills to effectively communicate with a wide range of individuals including participants, colleagues and external partners.
Proven planning, organisational, timekeeping and evaluation skills.
Ability to organise, monitor and check work to ensure no element of a task is left unfinished.
Knowledge of maintaining records and monitoring system.
Ability to use generic software packages.
Be confident in the use of Microsoft Office packages including Word, PowerPoint, Excel and Outlook.
Job description Job responsibilities Hypertension Targeted Health Coach - B&NESMAIN PURPOSETo expand access to personalised health coaching for individuals living with hypertension, particularly those with behavioural risk factors such as smoking or obesity. The post holder will use evidence-based behaviour change methods to improve health-related outcomes by working with individuals to set personalised goals and support sustainable lifestyle changes.The role will involve close collaboration with GP surgeries, community pharmacies, and the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector to establish and maintain clear referral pathways, ensuring eligible can easily access the service.The post holder will also work with the Integrated Care Board (ICB) to promote shared decision-making between referrers and, supporting the referral of individuals who are motivated and ready to make positive changes to their health and wellbeing.SUMMARY OF RESPONSIBILITIES AND DUTIES Support people with hypertension with structured health coaching. To engage with service users referred from VCFSE partners, community pharmacy and/or General Practice of people diagnosed with hypertension who have a BMI>30, smoke or have other behavioural risk factors that contribute to their hypertension. Provide holistic support including access to local resources, and referral to other support services such as mental health support and social prescribing, as appropriate. Reach under-served groups through community-based, equitable delivery models. Achieve improvements in blood pressure, BMI and smoking cessation. Support the service in delivering key performance indicators and activity as set out within the service specification. Work flexibly to provide a coordinated service across the localities to meet the needs of the client group. In conjunction with delivery team lead, conduct analysis and evaluation of designated programmes to improve the quality of service. Responsible for accurate uploading of own service users' data onto database whilst ensuring client confidentiality. Keep accurate records in accordance with trust policy and data protection To maintain an up-to-date electronic diary that is available to all colleagues PERSON SPECIFICATION1.SKILLS & ABILITIES A commitment to continuous service improvement with expert insight into service user's needs, so that all service users receive high quality care. Passionate about putting service users first and delivering a high-quality service. Adapt the delivery model to meet need e.g. face to face, telephone, online and deliver services via outreach into key communities. Specific service users support needs to be identified, and service delivery adapted as required. Emotionally sensitive and empathetic to members of the public who wish to improve their health Ability to work independently and manage own workload; able to work effectively and supportively as a team member. Able to remain positive and constructive under pressure Sound interpersonal skills with proven ability to work effectively with all levels of colleagues, including effective partnerships with other agencies and service providers. Evidence of experience in embracing and implementing change to provide high quality health outcomes. Good presentation of self: enthusiastic, innovative and flexible. Self-motivated, committed and conscientious Excellent verbal and written communication skills to effectively communicate with a wide range of individuals including participants, colleagues and external partners. Proven planning, organisational, timekeeping and evaluation skills. Ability to organise, monitor and check work to ensure no element of a task is left unfinished. Knowledge of maintaining records and monitoring system. Ability to use generic software packages. Be confident in the use of Microsoft Office packages including Word, PowerPoint, Excel and Outlook.
Person Specification
Qualifications
Essential
- oEducation to GCSE Standard at grades A-C for a minimum of 5 GCSEs (or equivalent) including Mathematics and English language or literature.
- oRecognised Health Trainer qualifications e.g., City & Guilds Level 3 Certificate for Health Trainers, or equivalent, or Royal Institute of Public Health Level 2 Understanding Health Improvement or equivalent
- oNCSCT Smoking Cessation Certified.
Desirable
- as above
Experience
Essential
- Minimum of 2-year experience supporting individuals with long term health conditions to make behaviour changes within one of more health care settings: community, primary care and in patient settings.
- NCSCT Accredited/Registered Stop Smoking Practitioner is this desirable for role
- Experience of working with adults, young people and children in a 1-2-1 and group environment, to support positive lifestyle change. what is age range?
- Experience of using behaviour change models within a work context
- Experience of working in a multi-cultural setting with of different cultures, genders and ages.
- Experience of working to time schedules and managing personal workload or caseload
- Evidence of embracing and implementing change to provide high quality health outcomes.
- Experience of working to challenging performance targets and achieving excellent outcomes.
- Experience using clinical system. e.g. systm one
Desirable
- Sound knowledge of delivering health coaching models and delivers a holistic approach
- Knowledge of NICE guidance, NCSCT and OHID standards relating to the treatment of smoking cessation
- In depth knowledge of local communities
- Knowledge of the needs of people with long term conditions
- Knowledge of the challenges to achieving health improvement amongst local vulnerable and deprived communities
- Knowledge and understanding of the Patient Confidentiality Act, Safeguarding and the Data Protection Act.
Experience
Essential
- Minimum of 2-year experience supporting individuals with long term health conditions to make behaviour changes within one of more health care settings: community, primary care and in patient settings.
- NCSCT Accredited/Registered Stop Smoking Practitioner is this desirable for role
- Experience of working with adults, young people and children in a 1-2-1 and group environment, to support positive lifestyle change. what is age range?
- Experience of using behaviour change models within a work context
- Experience of working in a multi-cultural setting with of different cultures, genders and ages.
- Experience of working to time schedules and managing personal workload or caseload
- Evidence of embracing and implementing change to provide high quality health outcomes.
- Experience of working to challenging performance targets and achieving excellent outcomes.
- Experience using clinical system. e.g. systm one
Desirable
- Sound knowledge of delivering health coaching models and delivers a holistic approach
- Knowledge of NICE guidance, NCSCT and OHID standards relating to the treatment of smoking cessation
- In depth knowledge of local communities
- Knowledge of the needs of people with long term conditions
- Knowledge of the challenges to achieving health improvement amongst local vulnerable and deprived communities
- Knowledge and understanding of the Patient Confidentiality Act, Safeguarding and the Data Protection Act.
Experience
Essential
- Minimum of 2-year experience supporting individuals with long term health conditions to make behaviour changes within one of more health care settings: community, primary care and in patient settings.
- NCSCT Accredited/Registered Stop Smoking Practitioner is this desirable for role
- Experience of working with adults, young people and children in a 1-2-1 and group environment, to support positive lifestyle change. what is age range?
- Experience of using behaviour change models within a work context
- Experience of working in a multi-cultural setting with of different cultures, genders and ages.
- Experience of working to time schedules and managing personal workload or caseload
- Evidence of embracing and implementing change to provide high quality health outcomes.
- Experience of working to challenging performance targets and achieving excellent outcomes.
- Experience using clinical system. e.g. systm one
Desirable
- Sound knowledge of delivering health coaching models and delivers a holistic approach
- Knowledge of NICE guidance, NCSCT and OHID standards relating to the treatment of smoking cessation
- In depth knowledge of local communities
- Knowledge of the needs of people with long term conditions
- Knowledge of the challenges to achieving health improvement amongst local vulnerable and deprived communities
- Knowledge and understanding of the Patient Confidentiality Act, Safeguarding and the Data Protection Act.
Special Conditions
Essential
- Highly motivated self-starter with resilience, determination, and the ability to see jobs through to completion.
- Role incorporates evening / weekend working, with variable levels of travel across B&NES working in a variety of settings face to face and virtually.
- Full UK Driving licence and access to a car for work- with business purposes insurance
- Ability to travel across B&NES
- Evidence of a personal commitment to continuing professional development and to maintaining an up-to-date professional knowledge supporting the development of business within the company.
- This post involves working with vulnerable adults and/or young people as such the post holder will be required to apply for a disclosure of criminal records at an enhanced level (DBS).
- 6. SAFEGUARDING
- Everyone Health Ltd is committed to safeguarding and promoting the welfare of adults, young people and children who use the services. All staff have a responsibility to report any identified concerns of abuse or exploitation through the appropriate route in line with the respective policies and procedures.
Desirable
- FITNESS TO PRACTISE
- Applicants will need to confirm if:
- Theyre currently subject to a fitness to practise investigations or proceedings by a regulatory or licensing body
- Theyve been removed from any professional register or licensing register
- Theyve had conditions or sanctions placed on their registration
- Theyve ever had restrictions placed on their clinical practice as part of the revalidation process
- Everyone Health delivers multi-component health related and lifestyle services, including prevention and early intervention, on behalf of Clinical Commissioning Groups and Local Authorities in community based localities across the UK.
Person Specification Qualifications Essential oEducation to GCSE Standard at grades A-C for a minimum of 5 GCSEs (or equivalent) including Mathematics and English language or literature. oRecognised Health Trainer qualifications e.g., City & Guilds Level 3 Certificate for Health Trainers, or equivalent, or Royal Institute of Public Health Level 2 Understanding Health Improvement or equivalent oNCSCT Smoking Cessation Certified. Desirable as above Experience Essential Minimum of 2-year experience supporting individuals with long term health conditions to make behaviour changes within one of more health care settings: community, primary care and in patient settings. NCSCT Accredited/Registered Stop Smoking Practitioner is this desirable for role Experience of working with adults, young people and children in a 1-2-1 and group environment, to support positive lifestyle change. what is age range? Experience of using behaviour change models within a work context Experience of working in a multi-cultural setting with of different cultures, genders and ages. Experience of working to time schedules and managing personal workload or caseload Evidence of embracing and implementing change to provide high quality health outcomes. Experience of working to challenging performance targets and achieving excellent outcomes. Experience using clinical system. e.g. systm one Desirable Sound knowledge of delivering health coaching models and delivers a holistic approach Knowledge of NICE guidance, NCSCT and OHID standards relating to the treatment of smoking cessation In depth knowledge of local communities Knowledge of the needs of people with long term conditions Knowledge of the challenges to achieving health improvement amongst local vulnerable and deprived communities Knowledge and understanding of the Patient Confidentiality Act, Safeguarding and the Data Protection Act. Experience Essential Minimum of 2-year experience supporting individuals with long term health conditions to make behaviour changes within one of more health care settings: community, primary care and in patient settings. NCSCT Accredited/Registered Stop Smoking Practitioner is this desirable for role Experience of working with adults, young people and children in a 1-2-1 and group environment, to support positive lifestyle change. what is age range? Experience of using behaviour change models within a work context Experience of working in a multi-cultural setting with of different cultures, genders and ages. Experience of working to time schedules and managing personal workload or caseload Evidence of embracing and implementing change to provide high quality health outcomes. Experience of working to challenging performance targets and achieving excellent outcomes. Experience using clinical system. e.g. systm one Desirable Sound knowledge of delivering health coaching models and delivers a holistic approach Knowledge of NICE guidance, NCSCT and OHID standards relating to the treatment of smoking cessation In depth knowledge of local communities Knowledge of the needs of people with long term conditions Knowledge of the challenges to achieving health improvement amongst local vulnerable and deprived communities Knowledge and understanding of the Patient Confidentiality Act, Safeguarding and the Data Protection Act. Experience Essential Minimum of 2-year experience supporting individuals with long term health conditions to make behaviour changes within one of more health care settings: community, primary care and in patient settings. NCSCT Accredited/Registered Stop Smoking Practitioner is this desirable for role Experience of working with adults, young people and children in a 1-2-1 and group environment, to support positive lifestyle change. what is age range? Experience of using behaviour change models within a work context Experience of working in a multi-cultural setting with of different cultures, genders and ages. Experience of working to time schedules and managing personal workload or caseload Evidence of embracing and implementing change to provide high quality health outcomes. Experience of working to challenging performance targets and achieving excellent outcomes. Experience using clinical system. e.g. systm one Desirable Sound knowledge of delivering health coaching models and delivers a holistic approach Knowledge of NICE guidance, NCSCT and OHID standards relating to the treatment of smoking cessation In depth knowledge of local communities Knowledge of the needs of people with long term conditions Knowledge of the challenges to achieving health improvement amongst local vulnerable and deprived communities Knowledge and understanding of the Patient Confidentiality Act, Safeguarding and the Data Protection Act. Special Conditions Essential Highly motivated self-starter with resilience, determination, and the ability to see jobs through to completion. Role incorporates evening / weekend working, with variable levels of travel across B&NES working in a variety of settings face to face and virtually. Full UK Driving licence and access to a car for work- with business purposes insurance Ability to travel across B&NES Evidence of a personal commitment to continuing professional development and to maintaining an up-to-date professional knowledge supporting the development of business within the company. This post involves working with vulnerable adults and/or young people as such the post holder will be required to apply for a disclosure of criminal records at an enhanced level (DBS). 6. SAFEGUARDING Everyone Health Ltd is committed to safeguarding and promoting the welfare of adults, young people and children who use the services. All staff have a responsibility to report any identified concerns of abuse or exploitation through the appropriate route in line with the respective policies and procedures. Desirable FITNESS TO PRACTISE Applicants will need to confirm if: Theyre currently subject to a fitness to practise investigations or proceedings by a regulatory or licensing body Theyve been removed from any professional register or licensing register Theyve had conditions or sanctions placed on their registration Theyve ever had restrictions placed on their clinical practice as part of the revalidation process Everyone Health delivers multi-component health related and lifestyle services, including prevention and early intervention, on behalf of Clinical Commissioning Groups and Local Authorities in community based localities across the UK.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Everyone Health Ltd
Address
Everyone Health Ltd
3 Watling Drive
Hinckley
Leicestershire
LE10 3EY
United Kingdom
Employer's website
https://everyonehealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Everyone Health Ltd
Address
Everyone Health Ltd
3 Watling Drive
Hinckley
Leicestershire
LE10 3EY
United Kingdom
Employer's website
https://everyonehealth.co.uk/ (Opens in a new tab)
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Band 2 Phlebotomist
Royal Free London NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2387149
Job summary
As a member of the North Middlesex University Hospital Phlebotomy team, the post holder will be expected to undertake a variety of phlebotomy duties within in our inpatient service and at our community hubs as directed by the phlebotomy management in order to provide a safe, effective and resilient phlebotomy service.
Main duties of the job
This is your chance to join a team dedicated to the highest standards of patient care, at a Trust that continues to offer fulfilling careers and enviable development potential.
The successful candidate will be part of a dedicated phlebotomy team based at North Middlesex University Hospital NHS Trust and will work in our Outpatient clinic, inpatient Wards and in our local community hubs, as directed by the service management. You must be willing to work cross site and at any associated outreach clinics within the Trust as and when required.
The shifts will usually be anything between the hours of 07:30-18:00 however these are subject to change depending on service needs.
The Phlebotomy team covers weekend duties on a rotational basis; therefore flexibility of the successful candidate is essential.
Please note:
- Paper applications and CV's will not be accepted
- The Trust reserves the right to close vacancies early and therefore early submission is advisory.
- You will be required to bring in your ID documents in order to verify your identity.
- This position will not qualify for immigration sponsorship, candidates must therefore have the right to work in the UK prior to applying for this position.
About us
North Middlesex University Hospital NHS Trust is a medium sized District General Hospital based in Edmonton in Enfield, North London. We serve a diverse multicultural population largely from the London boroughs of Enfield and Haringey.
Over the last decade we have rebuilt almost all of the hospital and now have facilities that we are proud to work in. We employ over 3,500 staff, more than half of whom live locally. We encourage apprenticeships from the local community and work closely with our local Health Watch.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£30,142 a year Pro rata per annum including HCAS
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
391-NMUH-8253286
Job locations
North Middlesex University Hospital
Sterling Way
London
N18 1QX
United Kingdom
Job description
Job responsibilities
- To collect blood samples from hospital and General Practitioner patients using the Vacutainer system according to the Trust protocol.
- To ensure correct patient and sample identification at all times.
- To ensure samples are collected in the correct sample containers, correctly labelled and delivered to the laboratory within designated timelines
- To work as a member of the phlebotomy team at our hospital and community sites as designated by service management
- To co-operate fully with other staff to provide the most effective service to our patients.
- To perform Glucose Tolerance Tests and other specialised tests as and when required.
- to take blood samples from children after relevant training and competence has been achieved.
- To select the appropriate venepuncture site to ensure the suitability of blood samples and adhere to strict protocols around sample taking.
- To ensure that mandatory training is completed and up to date as per Trust policy and undertake annual knowledge and clinical venepuncture skills assessments and apprasisals
- Be responsible for the safe disposal of contaminated materials, including sharps following IPC guidelines and best practice.
- Be responsible for monitoring and replenishing of clinical consumables and stock.
- Support other members of staff in their orientation to the department and role.
- Be aware of and participate in the reporting of any incidents using the online DATIX system
- Participate fully as a member of the phlebotomy team, share knowledge and information, support colleagues, actively promote a cohesive clinical team and support the achievement of team objectives.
Job description
Job responsibilities
- To collect blood samples from hospital and General Practitioner patients using the Vacutainer system according to the Trust protocol.
- To ensure correct patient and sample identification at all times.
- To ensure samples are collected in the correct sample containers, correctly labelled and delivered to the laboratory within designated timelines
- To work as a member of the phlebotomy team at our hospital and community sites as designated by service management
- To co-operate fully with other staff to provide the most effective service to our patients.
- To perform Glucose Tolerance Tests and other specialised tests as and when required.
- to take blood samples from children after relevant training and competence has been achieved.
- To select the appropriate venepuncture site to ensure the suitability of blood samples and adhere to strict protocols around sample taking.
- To ensure that mandatory training is completed and up to date as per Trust policy and undertake annual knowledge and clinical venepuncture skills assessments and apprasisals
- Be responsible for the safe disposal of contaminated materials, including sharps following IPC guidelines and best practice.
- Be responsible for monitoring and replenishing of clinical consumables and stock.
- Support other members of staff in their orientation to the department and role.
- Be aware of and participate in the reporting of any incidents using the online DATIX system
- Participate fully as a member of the phlebotomy team, share knowledge and information, support colleagues, actively promote a cohesive clinical team and support the achievement of team objectives.
Person Specification
Qualifications
Essential
- Comply with the required level of manual dexterity
- Holds a relevant phlebotomy certificate from a recognised training organisation or NHS establishment
Desirable
- Paediatric experience
- Phlebotomy experience in mental health or learning disability settings
Experience
Essential
- Has 6 months experience of working in an acute hospital setting as a phlebotomist
- Has good general knowledge of Infection control as it applies to venepuncture
- Can demonstrate the ability to work as team member
- Can demonstrate the ability to work under pressure and to tight deadlines
- Willing to work with infected material and hazardous reagents after instructions, and to observe all safety procedures
- Can demonstrate the ability to communicate within the team to deliver effective service
- Prepared to work flexible hours or limited shift work including weekends and evenings
- Can demonstrate sound knowledge of the anatomy of the forearm and hand and able to select the current vein for venepuncture at all times
- Has evidential experience of dealing with challenging or stressful situations
- Has knowledge of hospital IT systems such as EPR, Swiftqueue, CareFlow and Microsoft office packages
- Can demonstrate the ability to communicate effectively with clinicians, service users, patients and other members of the multidisciplinary team
Desirable
- 2 or more years acute inpatient phlebotomy experience
- Experience of dealing with Warfarin or DOAC clinics
- Has experience of domiciliary services
Knowledge
Essential
- Can demonstrate an understanding of equal opportunities policy and confidentiality and a willingness to comply wit it
- Has good customer care skills and can deal quickly and tactfully with customer queries concerning blood testing, hospital appointments and related issues
- Experience of running a phlebotomy clinic or GP phlebotomy service as a stand alone service
Person Specification
Qualifications
Essential
- Comply with the required level of manual dexterity
- Holds a relevant phlebotomy certificate from a recognised training organisation or NHS establishment
Desirable
- Paediatric experience
- Phlebotomy experience in mental health or learning disability settings
Experience
Essential
- Has 6 months experience of working in an acute hospital setting as a phlebotomist
- Has good general knowledge of Infection control as it applies to venepuncture
- Can demonstrate the ability to work as team member
- Can demonstrate the ability to work under pressure and to tight deadlines
- Willing to work with infected material and hazardous reagents after instructions, and to observe all safety procedures
- Can demonstrate the ability to communicate within the team to deliver effective service
- Prepared to work flexible hours or limited shift work including weekends and evenings
- Can demonstrate sound knowledge of the anatomy of the forearm and hand and able to select the current vein for venepuncture at all times
- Has evidential experience of dealing with challenging or stressful situations
- Has knowledge of hospital IT systems such as EPR, Swiftqueue, CareFlow and Microsoft office packages
- Can demonstrate the ability to communicate effectively with clinicians, service users, patients and other members of the multidisciplinary team
Desirable
- 2 or more years acute inpatient phlebotomy experience
- Experience of dealing with Warfarin or DOAC clinics
- Has experience of domiciliary services
Knowledge
Essential
- Can demonstrate an understanding of equal opportunities policy and confidentiality and a willingness to comply wit it
- Has good customer care skills and can deal quickly and tactfully with customer queries concerning blood testing, hospital appointments and related issues
- Experience of running a phlebotomy clinic or GP phlebotomy service as a stand alone service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
North Middlesex University Hospital
Sterling Way
London
N18 1QX
United Kingdom
Employer's website
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
North Middlesex University Hospital
Sterling Way
London
N18 1QX
United Kingdom
Employer's website
Apply Now
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Trusted Assessor Coordinator
Royal Free London NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2387142
Job summary
The Care Homes Assessment Team (CHAT) is an award-winning service that support the lives and deaths of residents in Care Homes across Enfield and part of Haringey. CHAT is part of Urgent and Integrated Adult Services which is hosted by RFL. We are looking for a full time physical health Band 4 senior HCA or Senior Administration Assistant wanting to take on some supervised clinical work to join our service. Experience of Excel, Word, Rio an advantage and good IT skills is essential.
Main duties of the job
The role is 50% clinical and 50% senior admin responsibilities. 4 days a week will be at our Acute Trust North Middlesex University Trust Hospital supporting the clinical work of the band 7 Trusted Assessor with facilitating assessment of patients for placement in the care homes. The other day is in the office (remote working possible if needed) supporting with data collection and coordination of our MDT with the GP/Geriatrician.
About us
NMUH North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London's busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond. Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients' wellbeing. We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families. For more information, please access the following link:https://www.northmid.nhs.uk/
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£33,262 to £36,027 a year Per annum, Inclusive of Outer London HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
391-NMUH-8201536-A
Job locations
St Michael's site
St Michael's site
Enfield
EN2 0JB
United Kingdom
Job description
Job responsibilities
- Please refer to the attached Job description and Person Specification for main responsibilities of the role.
Job description
Job responsibilities
- Please refer to the attached Job description and Person Specification for main responsibilities of the role.
Person Specification
Education and professional qualifications
Essential
- Able to produce evidence of a good basic education including numeracy and literacy skills
- NVQ3 in secretarial or office administration or skills gained by equivalent experience or show a willingness to work towards this qualification or RSA3 or skills gained by equivalent experience
Experience
Essential
- Experience of clinic and/or reception work
- Experience of working with the public in a busy public service
- Experience of working in NHS
- Awareness of and sensitivity to different cultures and beliefs held by clients and colleagues
- Understanding of NHS ethos, processes and systems
- Insight into the behaviour and needs of patients who may be distressed or in pain
- Experience of Rio
Desirable
- Experience of leading a team
- Experience of supervision
Personal qualities and attributes
Essential
- Fluent in written and spoken English
- Excellent communication skills both face to face and via telephone
- Ability to handle patient queries tactfully and respectfully
- Ability to deal with more than one issue at a time and to balance conflicting demands
- Keyboard /Computer skills using Word/Excel Ability to learn new software programmes
- Data inputting skills
- Ability to work on own and to use initiative
- Able to use judgement to prioritise calls
- Able to diffuse potential conflict or aggressive situations
- Good communication skills in dealing with members of the public
Desirable
- Able to lift boxes up to 6kg in weight
Personal qualities and attributes
Essential
- Enthusiastic and motivated
- A positive "can do" attitude
- Patient and calm under pressure
- Good team worker and leader
- Aware of limits of own competence
Other requirements
Essential
- Able to drive or move between bases when required. (Will be centrally-based but expected to travel to other bases across the borough from time to time)
Person Specification
Education and professional qualifications
Essential
- Able to produce evidence of a good basic education including numeracy and literacy skills
- NVQ3 in secretarial or office administration or skills gained by equivalent experience or show a willingness to work towards this qualification or RSA3 or skills gained by equivalent experience
Experience
Essential
- Experience of clinic and/or reception work
- Experience of working with the public in a busy public service
- Experience of working in NHS
- Awareness of and sensitivity to different cultures and beliefs held by clients and colleagues
- Understanding of NHS ethos, processes and systems
- Insight into the behaviour and needs of patients who may be distressed or in pain
- Experience of Rio
Desirable
- Experience of leading a team
- Experience of supervision
Personal qualities and attributes
Essential
- Fluent in written and spoken English
- Excellent communication skills both face to face and via telephone
- Ability to handle patient queries tactfully and respectfully
- Ability to deal with more than one issue at a time and to balance conflicting demands
- Keyboard /Computer skills using Word/Excel Ability to learn new software programmes
- Data inputting skills
- Ability to work on own and to use initiative
- Able to use judgement to prioritise calls
- Able to diffuse potential conflict or aggressive situations
- Good communication skills in dealing with members of the public
Desirable
- Able to lift boxes up to 6kg in weight
Personal qualities and attributes
Essential
- Enthusiastic and motivated
- A positive "can do" attitude
- Patient and calm under pressure
- Good team worker and leader
- Aware of limits of own competence
Other requirements
Essential
- Able to drive or move between bases when required. (Will be centrally-based but expected to travel to other bases across the borough from time to time)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
St Michael's site
St Michael's site
Enfield
EN2 0JB
United Kingdom
Employer's website
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
St Michael's site
St Michael's site
Enfield
EN2 0JB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2387092
Job summary
Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where youre valued, recognised and supported? If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Rhodes Wood Hospital in Hatfield as a Healthcare Assistant and experience what delivering great healthcare should feel like. Youll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork. We are exclusively recruiting for female staff only due to the needs of our female residents. What you will be doing You will join an inclusive and supportive team that works well together to provide care to young people with Eating Disorder conditions, using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life. Your day-to-day will include ward rounds, analysing behaviours and adapting care acc
Main duties of the job
The role involves working as a Healthcare Assistant in Rhodes Wood Hospital, Hatfield. This position calls for providing care to young individuals with Eating Disorders, participating in ward rounds, analyzing behaviors, and updating patient records. The job requires compassion, resilience, and vigilance. Candidates will work 12.5-hour shifts, 3-4 days a week, including nights and weekends, with a total of 37.5 hours per week. A driving license is preferred. The hospital caters to children and young people aged 8-18, providing residential care with tailored treatment programs. Free meals and parking are offered. The hospital is on Hatfield's outskirts and is easily reached by car.
About us
Elysium Healthcare, part of Ramsay Health Care, operates over 80 services across England and Wales, employing over 8,000 staff. Specializing in Mental Health, Neurological, Learning Disabilities, Autism, and Children & Education, the organization offers opportunities for growth and development. Elysium is committed to inclusive and accessible recruitment, being a Disability Confident employer. The organization stresses safeguarding the welfare of service users, with all candidates undergoing a DBS check. Globally, Ramsay Health Care is in 10 countries, employing over 86,000 people.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£13.11 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1560032227
Job locations
Elysium Healthcare
Hertfordshire
AL9 6NN
United Kingdom
Job description
Job responsibilities
Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where you’re valued, recognised and supported?
If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Rhodes Wood Hospital in Hatfield as a Healthcare Assistant and experience what delivering great healthcare should feel like.
You’ll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork.
We are exclusively recruiting for female staff only due to the needs of our female residents.
What you will be doing
You will join an inclusive and supportive team that works well together to provide care to young people with Eating Disorder conditions, using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life.
Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene.
It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better.
The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends. 37.5 hours per week
Please note that ideally we require drivers; therefore, a driving license is preferred. Where you will be working
Location: Rhodes Wood Hospital. Shepherds Way, Hatfield AL9 6NN
Join the team at Rhodes Wood Hospital providing care for children and young people aged 8-18 years with eating disorders who require residential care, working on tailored treatment programmes designed for the individual needs of each young person.
There is also an on-site Ofsted Registered school to support young people continue with their education while in hospital. Rhodes Wood Hospital is located on the outskirts of Hatfield, which is easily reachable by car.
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Hourly rate of £13.11
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals and free parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Job description Job responsibilities Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where you’re valued, recognised and supported? If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Rhodes Wood Hospital in Hatfield as a Healthcare Assistant and experience what delivering great healthcare should feel like. You’ll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork. We are exclusively recruiting for female staff only due to the needs of our female residents. What you will be doing You will join an inclusive and supportive team that works well together to provide care to young people with Eating Disorder conditions, using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life. Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better. The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends. 37.5 hours per week Please note that ideally we require drivers; therefore, a driving license is preferred. Where you will be working Location: Rhodes Wood Hospital. Shepherds Way, Hatfield AL9 6NN Join the team at Rhodes Wood Hospital providing care for children and young people aged 8-18 years with eating disorders who require residential care, working on tailored treatment programmes designed for the individual needs of each young person. There is also an on-site Ofsted Registered school to support young people continue with their education while in hospital. Rhodes Wood Hospital is located on the outskirts of Hatfield, which is easily reachable by car. What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Hourly rate of £13.11 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- The position requires experience as a Healthcare Assistant and a positive attitude, compassion, resilience, and vigilance. While a driving license is preferred, it is not mandatory.
Person Specification Qualifications Essential The position requires experience as a Healthcare Assistant and a positive attitude, compassion, resilience, and vigilance. While a driving license is preferred, it is not mandatory.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Hertfordshire
AL9 6NN
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Hertfordshire
AL9 6NN
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2387036
Job summary
The Care Coordinator provides a patient-centered coordination service, supporting patients to access appropriate health, wellbeing, social and community services. The role involves working collaboratively with clinical and non-clinical teams to identify patient needs, coordinate appropriate support, improve engagement with healthcare and contribute to reducing health inequalities.
The role combines care coordination, patient support, health promotion, community engagement, patient education, outreach, administration, and service development.
A key aspect of the role is identifying gaps in patient support and developing innovative initiatives, educational activities and community-based opportunities that respond to identified health needs and encourage patients to become more engaged in managing their health and wellbeing.
Main duties of the job
1. Works within the primary care team, contributing to leadership of service evaluation and research to promote quality improvement activity.
2. Works with the Practices Patient Participation Group to support communication with the wider patient community.
3. Collaborates with other members of the team, patients and their carers when managing and coordinating care.
4. Uses healthcare technologies to optimise service delivery, patients access, and continuity of care
About us
Havering Marshalls PCN consists of four GP practices in Romford, totaling approximately 50,000 patients
North Street Medical Care, Romford
The New Medical Centre, Heath Park
Western Road Medical Centre, Romford
St. Edwards Medical Centre, Romford
Through the Additional Role Reimbursement Scheme (ARRS) the PCN has expanded traditional GP services by employing individuals to undertake various roles in order to provide more proactive, personalised and integrated care for patients registered at the four practices. Our ARRS team consists of Care Coordinators, Physiotherapists, Dietitian, Pharmacists, Pharmacy Technicians and Social Prescribers, as well as our leadership team which includes two Clinical Directors, PCN Manager, and Digitial & Transformation Lead.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
B0285-26-0034
Job locations
85 Western Road
Romford
RM1 3LS
United Kingdom
Job description
Job responsibilities
The Care Coordinator responsibilities include but are not limited to the following:
1. Support our network of four GP practices in achieving clinical quality and population health management targets, such as chronic disease management, mental health care, long-term condition reviews, and preventative screening programs. This includes coordinating patient follow-up appointments, providing information and guidance by telephone, and distributing relevant health resources, all via our clinical health records system: EMIS.
2.Plan, organise and facilitate educational group sessions for targeted patient populations, helping to improve health literacy, encourage self-management, and promote proactive wellbeing. Topics include weight management, menopause, men's health and wellbeing, and pre-diabetes.
3.Build and maintain strong relationships with social care providers, community organisations, voluntary sector partners, and local services to strengthen neighbourhood healthcare initiatives and support the delivery of patient wellbeing events.
Conduct proactive telephone assessments with frequent healthcare service users and individuals absent from work due to illness or disability, identifying barriers to recovery and connecting patients with appropriate health, wellbeing, and community support services.
4.Support the delivery of COVID-19 vaccination and Point of Care Testing programmes through stock and inventory management, including receiving deliveries, maintaining accurate records, and assisting practice managers with operational requirements.
5.Provide reception and administrative support, including welcoming and checking in patients attending ARRS services such as Physiotherapy, Dietician, Social Prescribing, and Clinical Pharmacy. Respond to patient enquiries and coordinate follow-up appointments to ensure a positive patient experience and continuity of care.
Job description
Job responsibilities
The Care Coordinator responsibilities include but are not limited to the following:
1. Support our network of four GP practices in achieving clinical quality and population health management targets, such as chronic disease management, mental health care, long-term condition reviews, and preventative screening programs. This includes coordinating patient follow-up appointments, providing information and guidance by telephone, and distributing relevant health resources, all via our clinical health records system: EMIS.
2.Plan, organise and facilitate educational group sessions for targeted patient populations, helping to improve health literacy, encourage self-management, and promote proactive wellbeing. Topics include weight management, menopause, men's health and wellbeing, and pre-diabetes.
3.Build and maintain strong relationships with social care providers, community organisations, voluntary sector partners, and local services to strengthen neighbourhood healthcare initiatives and support the delivery of patient wellbeing events.
Conduct proactive telephone assessments with frequent healthcare service users and individuals absent from work due to illness or disability, identifying barriers to recovery and connecting patients with appropriate health, wellbeing, and community support services.
4.Support the delivery of COVID-19 vaccination and Point of Care Testing programmes through stock and inventory management, including receiving deliveries, maintaining accurate records, and assisting practice managers with operational requirements.
5.Provide reception and administrative support, including welcoming and checking in patients attending ARRS services such as Physiotherapy, Dietician, Social Prescribing, and Clinical Pharmacy. Respond to patient enquiries and coordinate follow-up appointments to ensure a positive patient experience and continuity of care.
Person Specification
Experience
Essential
- Must have some experience of working in general practice.
- Must have experience of either working in social care or acute community care
- Experience or understanding of co-ordinating an MDT in a health or social care setting
- Excellent organisational skills
- Excellent communication skills
Qualifications
Essential
- GCSE grade A-C in English & Maths
Person Specification
Experience
Essential
- Must have some experience of working in general practice.
- Must have experience of either working in social care or acute community care
- Experience or understanding of co-ordinating an MDT in a health or social care setting
- Excellent organisational skills
- Excellent communication skills
Qualifications
Essential
- GCSE grade A-C in English & Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Healthbridge Direct
Address
85 Western Road
Romford
RM1 3LS
United Kingdom
Employer's website
Employer details
Employer name
Healthbridge Direct
Address
85 Western Road
Romford
RM1 3LS
United Kingdom
Employer's website
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Health Independent Domestic Violence Advisor
East Lancashire Hospitals NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2386968
Job summary
As a Health/ Hospital IDVA you will provide a domestic abuse service to victims who have been identified via the hospital and NHS employees.Initially the role will include guiding and supporting health professionals at the hospital on the identification and referral route in the service. Yourrole will also focus on embedding routine enquiry in domestic abuse by working alongside health professionals; and from there in you will directlysupport any victims who are identified whilst in the care of ELHT services. You will undertake and regularly review risk assessments, developsafety and support plans and assist victims with signposting into other relevant support services. The role will also have a key relationship and bepart of the ELHT Safeguarding Team.You will have strong communication skills and experience of partnership working, as the role will involve maintaining effective multi-agencyrelationships, attending MARRAC and case conferences and adhering to statutory protocols and procedures. You will work to ensure safety,confidentiality and risk minimisation for victims of domestic abuse, supporting and enabling them to access services which maximise their safetyand which support their emotional, physical, intellectual and social wellbeing.
Main duties of the job
Please see job description attached, which outlines the main duties of this role. If you have any queries about this please do not hesitate tocontact us.
About us
At East Lancashire Hospitals Trust, our vision is to be widely recognised for providing safe, personal and effective care. We currently provide highquality services and treat over 700,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom areinternationally renowned and have won awards for their work.We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to work as a key member of the Hospital SafeguardingTeam, with additional professional support from local specialist Domestic Abuse Services.You will hold a recognised formal IDVA qualification or have an extensive portfolio working as an IDVA. This must be evidenced within yourapplication. Experience of working as a Hospital IDVA is desirable, and knowledge and understanding of the role is essential. You must beconfident in your role, and able to make decisions about complex situations.You will have strong communication skills and experience of partnership working, as the role will involve maintaining effective multi-agencyrelationships, attending MARAC and case conferences and adhering to statutory protocols and procedures. You will work to ensure safety,confidentiality and risk minimisation for victims of domestic abuse, supporting and enabling them to access services which maximise their safety and which support their emotional, physical, intellectual and social wellbeing.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum pro rata
Contract
Fixed term
Duration
5 months
Working pattern
Part-time
Reference number
435-C067-26-A
Job locations
Burnley General Hospital
Casterton Avenue
BURNLEY
BB10 2PQ
United Kingdom
Job description
Job responsibilities
MAIN DUTIES Identify and assess the risks and needs of domestic abuse victims identified through hospital services using an evidence-based riskidentification checklist. Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service through individualsafety planning and personal support. Liaise with local Domestic Abuse providers for their provision of continued support in line with initial safety plans following dischargefrom hospital. Accept joint working arrangements with local Domestic Abuse providers for individuals who may benefit from support from the hospitalIDVA whilst under the care of ELHT. Advocate for high risk victims with agencies who can help to address the domestic abuse by:1. Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how yourrole fits into them.2. Providing advocacy, emotional and practical support and information to victims including in relation to legal options, housing,health and finance.3. Working directly with all key agency partners to address the safety of high risk victims and ensuring that their safety plansare coordinated particularly through the MARAC. Manage a case load for an agreed timeframe ensuring each client receives the appropriate service individual to their needs. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in theirsituation, and help them regain control of their lives. Understand multi-agency partnership structures and work within a multi agency setting which will include preparation and participationat the MARAC. You will contribute interventions and help design a plan to protect victims and any children, while maintaining anindependent role on behalf of your client, keeping their safety as central to any response. Be proactive with your designated line manager/ professional lead in carrying out periodic case reviews based on a review of risk andabuse Access supervision from other Domestic Abuse providers in relation to the specialist role and caseload Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possibleservice for victims of domestic abuse. Provide training to identified health service staff and raise awareness of domestic abuse, forced marriage, honour based violence, etc.with staff across the hospital sites. Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverserange of survivors ensuring the service is accessible to all. To participate in policy development and the implementation of routine enquiry across more services within ELHT. To carry out any other duties as requested which are commensurate with business service delivery.Shortlisting packCLINICAL Contribute to a safe working environment for patients and staff and ensure that patient dignity is not compromised. Attend meetings as required with the clinical teamsCOMMUNICATION Use range of communication skills to effectively communicate with patients, staff and families With support, communicate sensitive and distressing information to those who are experiencing domestic abuse, and the clinical teamscaring for them as appropriate Participate in multi-disciplinary case conferences and multi-agency conferences as required. Ensure effective communication in demanding and challenging situations, with support from senior staff within the safeguarding teamor clinical teams Participate in meetings to share ideas and exchange information. Ensure clear concise documentation is adhered to in line with Trusts PolicyTRAINING AND DEVELOPMENT Maintain an up to date professional portfolio. Take personal responsibility for own development and keep up to date with evidence based practice and research. Participate in supervision in accordance with guidelines. Participate in annual appraisal as an apraisee. Ensure you are up to date with core mandatory training. Assist in undertaking clinical audit and peer reviews to contribute to practice development and quality improvements. Regularly gain feedback from users, to inform developments in the service.ORGANISATIONAL RESPONSIBILITIES Ensure that appropriate resources are available at all times. Ensure the safe use and maintenance of equipment. To ensure that patient outcomes are recorded in a timely way as per Trust policies and processes. Provide quality written reports for patients, parents/carers and other professional within the Trust processes. To develop resources that could/can be used in the deliverance of services. Keep up to date with relevant legislation and statutory requirements for Domestic AbusePROFESSIONAL RESPONSIBILITIES To actively liaise with other professionals within the Caldicott data protection and information governance. Develop professionally through self development extending own knowledge in line with professional IDVA training standards Participate in research and learning projects which are relevant to Domestic Abuse Ensure accurate record keeping as per Trust policy and professional Guidelines on paper and electronic patient records
Job description Job responsibilities MAIN DUTIES Identify and assess the risks and needs of domestic abuse victims identified through hospital services using an evidence-based riskidentification checklist. Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service through individualsafety planning and personal support. Liaise with local Domestic Abuse providers for their provision of continued support in line with initial safety plans following dischargefrom hospital. Accept joint working arrangements with local Domestic Abuse providers for individuals who may benefit from support from the hospitalIDVA whilst under the care of ELHT. Advocate for high risk victims with agencies who can help to address the domestic abuse by:1. Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how yourrole fits into them.2. Providing advocacy, emotional and practical support and information to victims including in relation to legal options, housing,health and finance.3. Working directly with all key agency partners to address the safety of high risk victims and ensuring that their safety plansare coordinated particularly through the MARAC. Manage a case load for an agreed timeframe ensuring each client receives the appropriate service individual to their needs. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in theirsituation, and help them regain control of their lives. Understand multi-agency partnership structures and work within a multi agency setting which will include preparation and participationat the MARAC. You will contribute interventions and help design a plan to protect victims and any children, while maintaining anindependent role on behalf of your client, keeping their safety as central to any response. Be proactive with your designated line manager/ professional lead in carrying out periodic case reviews based on a review of risk andabuse Access supervision from other Domestic Abuse providers in relation to the specialist role and caseload Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possibleservice for victims of domestic abuse. Provide training to identified health service staff and raise awareness of domestic abuse, forced marriage, honour based violence, etc.with staff across the hospital sites. Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverserange of survivors ensuring the service is accessible to all. To participate in policy development and the implementation of routine enquiry across more services within ELHT. To carry out any other duties as requested which are commensurate with business service delivery.Shortlisting packCLINICAL Contribute to a safe working environment for patients and staff and ensure that patient dignity is not compromised. Attend meetings as required with the clinical teamsCOMMUNICATION Use range of communication skills to effectively communicate with patients, staff and families With support, communicate sensitive and distressing information to those who are experiencing domestic abuse, and the clinical teamscaring for them as appropriate Participate in multi-disciplinary case conferences and multi-agency conferences as required. Ensure effective communication in demanding and challenging situations, with support from senior staff within the safeguarding teamor clinical teams Participate in meetings to share ideas and exchange information. Ensure clear concise documentation is adhered to in line with Trusts PolicyTRAINING AND DEVELOPMENT Maintain an up to date professional portfolio. Take personal responsibility for own development and keep up to date with evidence based practice and research. Participate in supervision in accordance with guidelines. Participate in annual appraisal as an apraisee. Ensure you are up to date with core mandatory training. Assist in undertaking clinical audit and peer reviews to contribute to practice development and quality improvements. Regularly gain feedback from users, to inform developments in the service.ORGANISATIONAL RESPONSIBILITIES Ensure that appropriate resources are available at all times. Ensure the safe use and maintenance of equipment. To ensure that patient outcomes are recorded in a timely way as per Trust policies and processes. Provide quality written reports for patients, parents/carers and other professional within the Trust processes. To develop resources that could/can be used in the deliverance of services. Keep up to date with relevant legislation and statutory requirements for Domestic AbusePROFESSIONAL RESPONSIBILITIES To actively liaise with other professionals within the Caldicott data protection and information governance. Develop professionally through self development extending own knowledge in line with professional IDVA training standards Participate in research and learning projects which are relevant to Domestic Abuse Ensure accurate record keeping as per Trust policy and professional Guidelines on paper and electronic patient records
Person Specification
Experience
Essential
- Experience as a qualified IDVA, usually 2 years or extensive portfolio
- Knowledge of the Hospital & community IDVA role
Desirable
- Experience within a hospital or community IDVA role
Work Skills
Essential
- Able to prioritise and plan workload
- Ability to use databases effectively
- Proven ability to plan and comply with procedures
- Accurate record keeping
Communication
Essential
- Clear and accurate written/verbal communication
- IT Skills
- Ability to use databases and systems effectively
Flexibility
Essential
- Able to work the hours required by the need of the service
- Able to adapt to the changing needs of the service
Personal Skills
Essential
- Proven ability to work within a team and also, when required, work independently
- Demonstrate a sympathetic /sensitive approach and to be able to speak effectively to colleagues, staff and patients
Learning Ability
Essential
- Actively seeks to develop own skills and knowledge in relation to the role
Desirable
- Willingness to undertake future study for own professional development and service needs
Other Skills
Essential
- Demonstrate ability to use own initiative and work without close supervision
- Able to deal with confidential information in the appropriate manner
Practical Requirements
Essential
- Access to a vehicle/transport for work purposes
Person Specification Experience Essential Experience as a qualified IDVA, usually 2 years or extensive portfolio Knowledge of the Hospital & community IDVA role Desirable Experience within a hospital or community IDVA role Work Skills Essential Able to prioritise and plan workload Ability to use databases effectively Proven ability to plan and comply with procedures Accurate record keeping Communication Essential Clear and accurate written/verbal communication IT Skills Ability to use databases and systems effectively Flexibility Essential Able to work the hours required by the need of the service Able to adapt to the changing needs of the service Personal Skills Essential Proven ability to work within a team and also, when required, work independently Demonstrate a sympathetic /sensitive approach and to be able to speak effectively to colleagues, staff and patients Learning Ability Essential Actively seeks to develop own skills and knowledge in relation to the role Desirable Willingness to undertake future study for own professional development and service needs Other Skills Essential Demonstrate ability to use own initiative and work without close supervision Able to deal with confidential information in the appropriate manner Practical Requirements Essential Access to a vehicle/transport for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Lancashire Hospitals NHS Trust
Address
Burnley General Hospital
Casterton Avenue
BURNLEY
BB10 2PQ
United Kingdom
Employer's website
http://jobs.elht.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Lancashire Hospitals NHS Trust
Address
Burnley General Hospital
Casterton Avenue
BURNLEY
BB10 2PQ
United Kingdom
Employer's website
http://jobs.elht.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 16 day(s) ago
Reference: 2386924
Job summary
UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME
Ready to take the next step in your career and make a real impact every day? This is your chance to train to be a Health Advisorand work in our vibrant 111-contact centre. If you're calm under pressure, empathetic, and passionate about providing vital care and support, we want to hear from you.
In this role, you will be at the forefront of helping people in need, guiding them through critical decisions with care and professionalism. You will triage a variety of calls, provide accurate assessments, and offer non-clinical advice using the NHS Pathways System.
To gain a better insight into the role, please click on the link to watch a video of a what a typical call might be like -simulation call
Employee Wellbeing and Benefits
At Practice Plus Group, we value and invest in our team. Here are some of the amazing benefits youll enjoy when you join us:
- 33 days annual leave, increasing with service up to36 days per year (including bank holidays) to help you recharge.
- Paid training and continuous learning opportunities to grow your career.
- Competitive pension scheme with Scottish Widows or the Peoples Pension.
- Salary Finance: Access to salary advances, loans, and government benefits.
- Discounts & Perks: Enjoy exclusive discounts, including Blue Light Card, Costco membership, and more!
- Cycle to Work Scheme, Eye Care Vouchers, and Holiday Sell-Back options for your convenience.
Main duties of the job
- Wellbeing Support: Free 24/7 counselling and advice helpline, including free premium access to Headspace to support mental wellbeing.
For more details on our full benefits package, click here
Pay Rates
£12.71 per hour (7am-11pm)
£15.78per hour (11pm-7am)
Enhanced rate of £16.33per hour when working between Friday 18:00 to Monday 7:00am.
Please note that the weekend rate is a none contractual incentive for working unsociable hours and you will be paid £12.71 during your training.
Working Hours
We have a selection of different shift patterns to offer that is based on 24-37.5 hours per week.
Please note that this role cannot be worked remotely,and you must be able to attend shifts in our 111- contact centre: Cavendish House, Teesdale Business Park, Stockton-on-Tees, TS17 6QY.
Training and Development:
We offer extensive, fully paid training to equip you with the skills to become a qualified Health Advisor and learn the advanced NHS 111 triage tool.
Schedule:
Monday 2nd November: Monday- Friday (09:30am 5pm) for 4 weeks + 1 additional day to complete internal training on LMS
- It is essential that you can commit to the training every day
- You will undergo assessments and call audits throughout training. Passing these is essential to continue with the role. Failure to pass on your second attempt will result in no longer being able to continue with the role.
About us
- After training, you will receive ongoing support to ensure youre ready to be signed off as a fully accredited Pathways Health Advisor.
Please click here for further information: NHS 111 Health Advisor Journey
As a fully trained Health Advisor, no day is the same. You will be using the NHS 111Pathways system to assess patients over the phone and direct them to the most appropriate care. Although we are a non-emergency service, you may also need to deal with emergency calls from time to time and to arrange for 999 services if required. You will receive full support from your team and managers.
Some of your responsibilities will be:
- Initial Contact: You will be the first point of contact for patients, providing time-critical advice.
- Triage Calls: Youll assess and prioritise a wide range of calls based on urgency.
- Using NHS Pathways System: Ensuring safe and effective assessments by using the NHS Pathways system to guide decisions.
- Non-clinical Advice: Provide guidance to patients regarding their symptoms and next steps in their care.
- Accurate Documentation:Ensure accurate, clear, and detailed records of all calls for continuity of care.
We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£12.71 to £16.33 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0314-26-2928
Job locations
Cavendish House
Teesdale Business Park
Stockton-on-tees
TS176QY
United Kingdom
Job description
Job responsibilities
You will manage calls from patients and healthcare professionals with urgent and non-urgent healthcare needs, using the Pathways System appropriately to direct the patient to the service suitable for their needs. You will use computer systems to capture patient information along with being expected to demonstrate self-directed learning and practice. There will be a period of competency-based training both initially and over the first 6 months of employment which you must complete in order to perform all the duties of the job to the required standard.
Job description Job responsibilities You will manage calls from patients and healthcare professionals with urgent and non-urgent healthcare needs, using the Pathways System appropriately to direct the patient to the service suitable for their needs. You will use computer systems to capture patient information along with being expected to demonstrate self-directed learning and practice. There will be a period of competency-based training both initially and over the first 6 months of employment which you must complete in order to perform all the duties of the job to the required standard.
Person Specification
Qualifications
Essential
- We are seeking professionals who have:
- Emotional Resilience: Ability to manage difficult or distressed patients, especially in high-pressure situations.
- Clear Communication: Ability to explain medical instructions and guidance in an easy-to-understand manner.
- Decision-Making: Good judgment skills to assess patient conditions and provide accurate advice.
- Attention to Detail: Meticulous in documenting and ensuring accurate patient information is provided.
- Organizational Skills: Capable of managing multiple cases and prioritizing urgent calls.
- IT Skills: Comfortable using computer systems and software, with the ability to quickly adapt to new tools and technologies
- GCSE/Functional SkillsEnglish and Maths(or equivalent).
Person Specification Qualifications Essential We are seeking professionals who have: Emotional Resilience: Ability to manage difficult or distressed patients, especially in high-pressure situations. Clear Communication: Ability to explain medical instructions and guidance in an easy-to-understand manner. Decision-Making: Good judgment skills to assess patient conditions and provide accurate advice. Attention to Detail: Meticulous in documenting and ensuring accurate patient information is provided. Organizational Skills: Capable of managing multiple cases and prioritizing urgent calls. IT Skills: Comfortable using computer systems and software, with the ability to quickly adapt to new tools and technologies GCSE/Functional SkillsEnglish and Maths(or equivalent).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Practice Plus Group
Address
Cavendish House
Teesdale Business Park
Stockton-on-tees
TS176QY
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer details
Employer name
Practice Plus Group
Address
Cavendish House
Teesdale Business Park
Stockton-on-tees
TS176QY
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 16 day(s) ago
Reference: 2386914
Job summary
Vine Medical Group is recruiting for an experienced Part Time Phlebotomist to join our Clinical Team.
Working closely with our Nursing Team, you will play a vital role in patient care by collecting blood samples to support diagnostic investigations and treatment decisions. You will be committed to delivering a positive patient experience, ensuring patients feel comfortable, safe, and well cared for throughout their appointment.
We are looking for an individual who is passionate about providing high-quality patient care, has excellent attention to detail, enjoys working with people, and thrives as part of a collaborative team.
We can consider candidates seeking 20 hours per week, worked between Monday and Friday. The preferred working pattern is two full days and one half day (morning or afternoon), ideally Wednesday and Friday, plus Tuesday afternoon. However, we may be able to accommodate alternative working days for the right candidate.
The role also includes one Saturday morning session per month as part of the contracted hours.
Please note that we reserve the right to close applications for this vacancy early if there is a high volume of applications.
We encourage and welcome applications from veterans and service leavers.
Main duties of the job
Working under the direct supervision of the Clinical Team and in accordance with Practice policies, procedures, guidelines and protocols, the post holder will provide a high-quality, safe and efficient phlebotomy service. This includes collecting blood samples from patients in a professional, timely and compassionate manner, ensuring patient comfort, dignity and safety at all times.
The post holder will also support the delivery of patient care by undertaking delegated duties appropriate to their skills, training and level of competence, contributing to the smooth and effective operation of clinical services.
About us
Vine Medical Group is one of the largest practices in the locality. We care for around 25,000 patients across the whole of the Waterlooville area and its surrounding villages. This larger size means more diverse learning and development opportunities are possible to aid with longer term career development goals. We are a family-friendly practice and try to accommodate working patterns to suit as far as we can.
We are a successful PMS training practice hosting GP registrars and ANPs. We have a forward-thinking, multi-skilled practice team that is well-run, has a great team ethos and is a high achiever for QOF balanced with investment in our staff wellbeing. We encourage and support continued professional development for our team members.
We are rated Good by the CQC.
We operate across four locations; the Forest End, Waterlooville Health Centre, Aintree and Stakes Lodge sites. We employ a multi-skilled team including GPs, Practice Nurses, Advanced Nurse Practitioners, Healthcare Assistants, Paramedics, Pharmacists and skilled administrative teams who support the smooth running of the Practice.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£13.08 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3798-26-0018
Job locations
Forest End Site
Forest End Road
Waterlooville
Hampshire
PO7 7AH
United Kingdom
Vine Medical Group
Lavender Road
Waterlooville
Hampshire
PO7 8NS
United Kingdom
Waterlooville Health Centre, Waterlooville, Hampshire, PO7 6AL
Waterlooville
Hampshire
PO7 6AL
United Kingdom
Job description
Job responsibilities
- Work within clinical boundaries, demonstrating safe and competent clinical decision-making, delivering high quality clinical care and maintaining patient confidentiality at all times
- To perform venepuncture to obtain blood samples from patients only as a result of a direct referral / appointment request from our Practice Clinician team
- Accurate recording of care provision onto patient records ensuring correct coding of all procedures and information using approved methods and templates
- Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
- Collection of sample(s)s of blood in accordance with training and procedures including checking of venepuncture site
- Ensuring samples are stored in appropriate containers
- Accurate, legible labelling of all samples to confirm patient identity
- Checking patient identification against GP/nurse request and confirming with patient whenever possible
- Recording collection of blood sample in patient record in accordance with practice procedure
- Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
- Ensuring that anomalies are reported to a senior member of staff
- Notifying the clinical team of any significant patient issues
- To undertake any other duties commensurate with the role, within the bounds of his/her own competence
- Chaperoning and assisting patients where appropriate who are being examined by another clinician
- Vaccine / cold chain storage, monitoring and recording
- Conduct routine and post-use inspections of emergency equipment and medications
- Ordering of clinical supplies and equipment, assist with stock checking and maintaining the equipment inventory
- Clearing and re-stocking clinical rooms/trolleys at end of the session ensuring stock rotation and date checking
- Cleaning and maintaining clinical equipment, reporting faults promptly
- Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting Practice Nurses and GPs during the performance of minor operations and LARC fittings
- Actively participate in all aspects of infection prevention and control and champion this within the practice
- Assisting in the assessment and surveillance of patients health and well-being
- Helping to raise awareness of health and well-being and how it can be promoted
- Assisting with the collection and collation of data on needs related to health and well-being and support QOF requirements and data completion
- To assist in seasonal and special projects as requested e.g. flu campaign
- Attend and participate in practice meetings as required
Actively take part in mandatory, internal and external training as requested
- Maintain accurate clinical records in conjunction with Practice policies and current legislation
- Be familiar with patient safety policy and reporting (e.g. LFPSE and/or other appropriate systems) and awareness of the process and key stakeholders for safeguarding referrals
- Ensure adherence to confidentiality, data protection, and information governance requirements
- Always work safely in accordance with Legislative requirements and Practice Policy and Procedures
Job description
Job responsibilities
- Work within clinical boundaries, demonstrating safe and competent clinical decision-making, delivering high quality clinical care and maintaining patient confidentiality at all times
- To perform venepuncture to obtain blood samples from patients only as a result of a direct referral / appointment request from our Practice Clinician team
- Accurate recording of care provision onto patient records ensuring correct coding of all procedures and information using approved methods and templates
- Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
- Collection of sample(s)s of blood in accordance with training and procedures including checking of venepuncture site
- Ensuring samples are stored in appropriate containers
- Accurate, legible labelling of all samples to confirm patient identity
- Checking patient identification against GP/nurse request and confirming with patient whenever possible
- Recording collection of blood sample in patient record in accordance with practice procedure
- Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
- Ensuring that anomalies are reported to a senior member of staff
- Notifying the clinical team of any significant patient issues
- To undertake any other duties commensurate with the role, within the bounds of his/her own competence
- Chaperoning and assisting patients where appropriate who are being examined by another clinician
- Vaccine / cold chain storage, monitoring and recording
- Conduct routine and post-use inspections of emergency equipment and medications
- Ordering of clinical supplies and equipment, assist with stock checking and maintaining the equipment inventory
- Clearing and re-stocking clinical rooms/trolleys at end of the session ensuring stock rotation and date checking
- Cleaning and maintaining clinical equipment, reporting faults promptly
- Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting Practice Nurses and GPs during the performance of minor operations and LARC fittings
- Actively participate in all aspects of infection prevention and control and champion this within the practice
- Assisting in the assessment and surveillance of patients health and well-being
- Helping to raise awareness of health and well-being and how it can be promoted
- Assisting with the collection and collation of data on needs related to health and well-being and support QOF requirements and data completion
- To assist in seasonal and special projects as requested e.g. flu campaign
- Attend and participate in practice meetings as required
Actively take part in mandatory, internal and external training as requested
- Maintain accurate clinical records in conjunction with Practice policies and current legislation
- Be familiar with patient safety policy and reporting (e.g. LFPSE and/or other appropriate systems) and awareness of the process and key stakeholders for safeguarding referrals
- Ensure adherence to confidentiality, data protection, and information governance requirements
- Always work safely in accordance with Legislative requirements and Practice Policy and Procedures
Person Specification
Qualifications
Essential
- GCSE in English and Maths or equivalent
- Care Certificate Skills for Care
- Recognised Phlebotomy training course
Desirable
- NVQ Level 2/3 in Health & Social Care
Experience
Essential
- Previous experience within a similar role dealing with the public / patients
- Experience in phlebotomy
Desirable
- Experience within Primary Care
Knowledge & Skills
Essential
- Confident IT user with accurate data entry skills
- Excellent communication skills, able to effectively engage with a diverse range of people recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating
- Able to work well under pressure and remain calm when interacting with distressed patients or those presenting with challenging behaviours
- Ability to work as an effective part of team, with a focus on communication
- An understanding acceptance and adherence to the need for strict confidentiality
- Good organisational and time management skills with the ability to adapt to changing priorities and tasks
- Ability to work without direct supervision
Desirable
- Working knowledge of EMIS / medical systems
Person Specification
Qualifications
Essential
- GCSE in English and Maths or equivalent
- Care Certificate Skills for Care
- Recognised Phlebotomy training course
Desirable
- NVQ Level 2/3 in Health & Social Care
Experience
Essential
- Previous experience within a similar role dealing with the public / patients
- Experience in phlebotomy
Desirable
- Experience within Primary Care
Knowledge & Skills
Essential
- Confident IT user with accurate data entry skills
- Excellent communication skills, able to effectively engage with a diverse range of people recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating
- Able to work well under pressure and remain calm when interacting with distressed patients or those presenting with challenging behaviours
- Ability to work as an effective part of team, with a focus on communication
- An understanding acceptance and adherence to the need for strict confidentiality
- Good organisational and time management skills with the ability to adapt to changing priorities and tasks
- Ability to work without direct supervision
Desirable
- Working knowledge of EMIS / medical systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Vine Medical Group
Address
Forest End Site
Forest End Road
Waterlooville
Hampshire
PO7 7AH
United Kingdom
Employer's website
Employer details
Employer name
Vine Medical Group
Address
Forest End Site
Forest End Road
Waterlooville
Hampshire
PO7 7AH
United Kingdom
Employer's website
Apply Now
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Assistant Practitioner - Respiratory
Lancashire Teaching Hospitals NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2386899
Job summary
Are you a motivated practitioner who possesses excellent communication, interpersonal and organisational skills and want to provide Gold Standard care to our patients... Then this exciting opportunity is for you!
Hazelwood are looking for an Assistant Practitioner, who has a passion for providing high quality patient focused care who have a flexible attitude towards work and a desire for new challenges.
On Hazelwood you will care for patients with respiratory illnesses and general medical conditions, you will learn to care for patients with long term respiratory conditions such as COPD, Interstitial Lung Disease, type 1 respiratory failure and type 2 respiratory failure.
We are focused on delivering an excellent service and welcome anyone passionate about providing outstanding care and compassion to our patients.
Main duties of the job
General duties will include , physiological observations and investigations. You will develop an in depth knowledge of , oxygen therapy, blood gas interpretation, wound management, chest drain and fluid balance management and provide personal care to patients.
As a Band 4 you will receive direct support from senior nursing colleagues to develop and enhance your skills. Enabling you to nurse a cohort of patients and be responsible for their care.
You will be warmly welcomed and well supported by a fantastic team who are passionate and aspire to provide excellent care.
About us
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
Our values define who we are and how we behave.
Caring and compassionate. We treat everyone with dignity and respect, doing everything we can to show we care.
Recognising individuality. We respect, value and respond to every person's individual needs.
Seeking to involve. We will always involve patients in making decisions about their care and treatment & are always open and honest.
Team working. We work together as one team, and involve patients, families, and other services, to provide the best care possible.
Taking personal responsibility. We each take personal responsibility to give the highest standards of care and deliver a service we can always be proud of.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro rata for part time
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
438-PB4571
Job locations
Chorley District Hospital
Preston Road
Chorley
PR7 1PP
United Kingdom
Job description
Job responsibilities
Contribute to the assessment, implementation and evaluation of care to meet patients needs in accordance with agreed local and national standards and evidence based guidelines under supervision.
Support and provide patient education and health promotion.
Support the delivery and co-ordination of care, through appropriate professional practice.
Contribute to the management of risk and maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines.
Communicate all relevant information to the multidisciplinary team internally and with external organisations as required, to ensure seamless care.
Maintain accurate and complete records of all care activities, in a timely manner, adhering to local and professional standards for documentation.
Job description
Job responsibilities
Contribute to the assessment, implementation and evaluation of care to meet patients needs in accordance with agreed local and national standards and evidence based guidelines under supervision.
Support and provide patient education and health promotion.
Support the delivery and co-ordination of care, through appropriate professional practice.
Contribute to the management of risk and maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines.
Communicate all relevant information to the multidisciplinary team internally and with external organisations as required, to ensure seamless care.
Maintain accurate and complete records of all care activities, in a timely manner, adhering to local and professional standards for documentation.
Person Specification
Knowledge & Experience
Essential
- Significant experience working in a healthcare environment as part of a team.
- Proven competency of assisting with a core range of physical measurements.
Desirable
- Experience of using clinical systems -e.g. Quadramed
Qualifications & Education
Essential
- Registered Nursing Associate on the NMC register Nursing Associate foundation degree qualification
- GCSE Grade A-C or Grade 4 or above in Maths & English or skills level 2 Maths & English or equivalent
Desirable
- Good Information Technology skills
Person Specification
Knowledge & Experience
Essential
- Significant experience working in a healthcare environment as part of a team.
- Proven competency of assisting with a core range of physical measurements.
Desirable
- Experience of using clinical systems -e.g. Quadramed
Qualifications & Education
Essential
- Registered Nursing Associate on the NMC register Nursing Associate foundation degree qualification
- GCSE Grade A-C or Grade 4 or above in Maths & English or skills level 2 Maths & English or equivalent
Desirable
- Good Information Technology skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lancashire Teaching Hospitals NHS Foundation Trust
Address
Chorley District Hospital
Preston Road
Chorley
PR7 1PP
United Kingdom
Employer's website
https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Lancashire Teaching Hospitals NHS Foundation Trust
Address
Chorley District Hospital
Preston Road
Chorley
PR7 1PP
United Kingdom
Employer's website
https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)
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Posted 16 day(s) ago
Reference: 2386888
Job summary
UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME
Ready to take the next step in your career and make a real impact every day? This is your chance to train to be a Health Advisor and work in our vibrant 111-contact centre. If you're calm under pressure, empathetic, and passionate about providing vital care and support, we want to hear from you.
In this role, you will be at the forefront of helping people in need, guiding them through critical decisions with care and professionalism. You will triage a variety of calls, provide accurate assessments, and offer non-clinical advice using the NHS Pathways System.
To gain a better insight into the role, please click on the link to watch a video of a what a typical call might be like - simulation call
Employee Wellbeing and Benefits
At Practice Plus Group, we value and invest in our team. Here are some of the amazing benefits youll enjoy when you join us:
- 33 days annual leave, increasing with service up to 36 days per year (including bank holidays) to help you recharge.
- Paid training and continuous learning opportunities to grow your career.
- Competitive pension scheme with Scottish Widows or the Peoples Pension.
- Salary Finance: Access to salary advances, loans, and government benefits.
- Discounts & Perks: Enjoy exclusive discounts, including Blue Light Card, Costco membership, and more!
- Cycle to Work Scheme, Eye Care Vouchers, and Holiday Sell-Back options for your convenience.
Main duties of the job
- Wellbeing Support: Free 24/7 counselling and advice helpline, including free premium access to Headspace to support mental wellbeing.
For more details on our full benefits package, click here
Pay Rates
£12.71 per hour (7am-11pm)
£15.78 per hour (11pm-7am)
Enhanced rate of £16.33 per hour when working between Friday 18:00 to Monday 7:00am.
Please note that the weekend rate is a none contractual incentive for working unsociable hours and you will be paid £12.71 during your training.
Working Hours
We have a selection of different shift patterns to offer that is based on 24-37.5 hours per week.
Please note that this role cannot be worked remotely, and you must be able to attend shifts in our 111- contact centre: Cavendish House, Teesdale Business Park, Stockton-on-Tees, TS17 6QY.
Training and Development:
We offer extensive, fully paid training to equip you with the skills to become a qualified Health Advisor and learn the advanced NHS 111 triage tool.
Schedule:
Monday 2nd November: Monday- Friday (09:30am 5pm) for 4 weeks + 1 additional day to complete internal training on LMS
- It is essential that you can commit to the training every day
- You will undergo assessments and call audits throughout training. Passing these is essential to continue with the role. Failure to pass on your second attempt will result in no longer being able to continue with the role.
About us
- After training, you will receive ongoing support to ensure youre ready to be signed off as a fully accredited Pathways Health Advisor.
Please click here for further information: NHS 111 Health Advisor Journey
As a fully trained Health Advisor, no day is the same. You will be using the NHS 111Pathways system to assess patients over the phone and direct them to the most appropriate care. Although we are a non-emergency service, you may also need to deal with emergency calls from time to time and to arrange for 999 services if required. You will receive full support from your team and managers.
Some of your responsibilities will be:
- Initial Contact: You will be the first point of contact for patients, providing time-critical advice.
- Triage Calls: Youll assess and prioritise a wide range of calls based on urgency.
- Using NHS Pathways System: Ensuring safe and effective assessments by using the NHS Pathways system to guide decisions.
- Non-clinical Advice: Provide guidance to patients regarding their symptoms and next steps in their care.
- Accurate Documentation: Ensure accurate, clear, and detailed records of all calls for continuity of care.
We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£12.71 to £16.33 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0314-26-2929
Job locations
Unit 7, Delta Terrace
West Road, Ransomes Euro Park
Ipswich
IP3 9FH
United Kingdom
Job description
Job responsibilities
You will manage calls from patients and healthcare professionals with urgent and non-urgent healthcare needs, using the Pathways System appropriately to direct the patient to the service suitable for their needs. You will use computer systems to capture patient information along with being expected to demonstrate self-directed learning and practice. There will be a period of competency-based training both initially and over the first 6 months of employment which you must complete in order to perform all the duties of the job to the required standard.
Job description
Job responsibilities
You will manage calls from patients and healthcare professionals with urgent and non-urgent healthcare needs, using the Pathways System appropriately to direct the patient to the service suitable for their needs. You will use computer systems to capture patient information along with being expected to demonstrate self-directed learning and practice. There will be a period of competency-based training both initially and over the first 6 months of employment which you must complete in order to perform all the duties of the job to the required standard.
Person Specification
Qualifications
Essential
- We are seeking professionals who have:
- Emotional Resilience: Ability to manage difficult or distressed patients, especially in high-pressure situations.
- Clear Communication: Ability to explain medical instructions and guidance in an easy-to-understand manner.
- Decision-Making: Good judgment skills to assess patient conditions and provide accurate advice.
- Attention to Detail: Meticulous in documenting and ensuring accurate patient information is provided.
- Organizational Skills: Capable of managing multiple cases and prioritizing urgent calls.
- IT Skills: Comfortable using computer systems and software, with the ability to quickly adapt to new tools and technologies
- GCSE/Functional SkillsEnglish and Maths(or equivalent).
Person Specification
Qualifications
Essential
- We are seeking professionals who have:
- Emotional Resilience: Ability to manage difficult or distressed patients, especially in high-pressure situations.
- Clear Communication: Ability to explain medical instructions and guidance in an easy-to-understand manner.
- Decision-Making: Good judgment skills to assess patient conditions and provide accurate advice.
- Attention to Detail: Meticulous in documenting and ensuring accurate patient information is provided.
- Organizational Skills: Capable of managing multiple cases and prioritizing urgent calls.
- IT Skills: Comfortable using computer systems and software, with the ability to quickly adapt to new tools and technologies
- GCSE/Functional SkillsEnglish and Maths(or equivalent).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Practice Plus Group
Address
Unit 7, Delta Terrace
West Road, Ransomes Euro Park
Ipswich
IP3 9FH
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer details
Employer name
Practice Plus Group
Address
Unit 7, Delta Terrace
West Road, Ransomes Euro Park
Ipswich
IP3 9FH
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Apply Now
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Posted 16 day(s) ago
Reference: 2386730
Job summary
Working as a Healthy Lifestyle Advisor within ABLs, One You Kent Service, this role brings together evidence-based weight management with broader lifestyle behaviour change support. You will work with adults supporting them to lose weight, get more active, improve their mental health and set goals to make lasting change. Additionally, the HLA will deliver healthy diet and cooking programmes, 1:1 health coaching, and weight management groups. This also includes supporting people to improve their motivation and achieve lifestyle goals if they are not ready or motivated for weight management groups.
Embedded within a multidisciplinary team, you will deliver holistic, person-centred interventions in community and digital settings, supporting individuals to achieve long-term improvements in their health and wellbeing through practical, realistic and evidence-based approaches
Main duties of the job
The role delivers adult weight management programmes across community and digital settings, providing evidence-based support in nutrition, behaviour change, and physical activity to help clients achieve sustainable lifestyle improvements. It uses a client-centred approach, incorporating motivational interviewing, positive psychology, and SMART goal setting, alongside 1:1 health coaching, group sessions, and ongoing progress monitoring in line with NICE guidance.
The post holder works within a multidisciplinary team to contribute to assessments and care planning, and supports service development through co-producing materials, contributing to quality improvement, and submitting case studies for reporting. They also play an active role in community engagement and partnership working to promote services, support referrals, and engage potential clients.
In addition, the role ensures accurate record keeping, effective workload management, and compliance with organisational policies and governance standards, while contributing to staff development and completing ongoing training. The post holder is also required to work flexibly, including evenings, weekends, and travel across the project area as needed.
About us
ABL Health Ltd is a dynamic, fast-growing community health organisation with an ambitious vision to create healthier lives and stronger communities. As an experienced, CQC-registered provider of community health and wellbeing services, we are proud to deliver evidence-based, innovative and person-centred care that makes a real and lasting difference.
We work in partnership with individuals, communities and system partners to design and deliver services that are locally rooted, strengths-based and responsive to need. Everything we do is driven by a commitment to reducing health inequalities, improving outcomes and ensuring people have access to the right support at the right time.
ABL is a values-led organisation where people matter. We invest in our teams, encourage innovation and collaboration, and create an environment where ideas are welcomed, and professional development is supported. If you are passionate about improving population health, enjoy working at pace, and want to be part of a supportive, multidisciplinary team that shares a genuine commitment to making a difference, we would love to hear from you.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£25,000 to £26,999.99 a year pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0343-26-0030abl885ff
Job locations
Kent House
81 Station Road
Kent
TN23 1PP
United Kingdom
Job description
Job responsibilities
The role of Healthy Lifestyle Advisor within ABLs One You Kent Service delivers evidence-based weight management and wider lifestyle behaviour change support to adults, helping individuals improve weight, physical activity, mental wellbeing, and overall health outcomes. Working within a multidisciplinary team, the post holder provides holistic, person-centred interventions across community and digital settings, including weight management programmes, 1:1 health coaching, and healthy eating and cookery sessions, while also supporting clients who may not yet be ready to engage in structured programmes.
The role uses a client-centred, evidence-based approach incorporating motivational interviewing, positive psychology, and SMART goal setting, with ongoing monitoring of progress and tailored support in line with NICE guidance. It contributes to multidisciplinary assessments and care planning, participates in MDT meetings, and supports service development, quality improvement, and co-production of programme materials.
In addition, the post holder is responsible for maintaining accurate records, meeting data requirements, and ensuring compliance with organisational policies and governance standards. The role also involves active community engagement, partnership working, promotion of services, and contribution to staff training and development, alongside flexible working across the project area including evenings, weekends, and travel as required.
Job description
Job responsibilities
The role of Healthy Lifestyle Advisor within ABLs One You Kent Service delivers evidence-based weight management and wider lifestyle behaviour change support to adults, helping individuals improve weight, physical activity, mental wellbeing, and overall health outcomes. Working within a multidisciplinary team, the post holder provides holistic, person-centred interventions across community and digital settings, including weight management programmes, 1:1 health coaching, and healthy eating and cookery sessions, while also supporting clients who may not yet be ready to engage in structured programmes.
The role uses a client-centred, evidence-based approach incorporating motivational interviewing, positive psychology, and SMART goal setting, with ongoing monitoring of progress and tailored support in line with NICE guidance. It contributes to multidisciplinary assessments and care planning, participates in MDT meetings, and supports service development, quality improvement, and co-production of programme materials.
In addition, the post holder is responsible for maintaining accurate records, meeting data requirements, and ensuring compliance with organisational policies and governance standards. The role also involves active community engagement, partnership working, promotion of services, and contribution to staff training and development, alongside flexible working across the project area including evenings, weekends, and travel as required.
Person Specification
Qualifications
Essential
- Educated to degree level or relevant equivalent experience
- CIMSPA (previously REPS) qualified Level 2 Gym instructor/Group exercise award or equivalent (or willing to work towards)
Desirable
- Sports Coaching qualification
- Degree in nutrition and/or eligible to be registered as an associate or full member of the UK Voluntary Register of Nutritionists/ or degree OR in exercise, psychology, public health, other health related field
Job Specific Requirements
Essential
- The ability to travel independently across the organisational footprint
- Work flexibly and adapt to suit service need including evening and weekend work as required
- Must be willing to undertake an Enhanced DBS check
Experience
Essential
- Experience of delivering groups and/or one-to-one behaviour change adults
- Experience of delivering health promotion / public health interventions in community settings
- Experience working with hard-to-reach groups and tackling health inequalities
- Experience of working within a multi-disciplinary team
- Previous paid or voluntary experience working with people
Desirable
- Experience of delivering groups and/or one-to-one specialist weight management interventions to children, young people and adults
- Experience of planning and delivering appropriate health interventions specific to individual requirements
- Experience of delivering health/weight interventions to children and young people
Person Specification
Qualifications
Essential
- Educated to degree level or relevant equivalent experience
- CIMSPA (previously REPS) qualified Level 2 Gym instructor/Group exercise award or equivalent (or willing to work towards)
Desirable
- Sports Coaching qualification
- Degree in nutrition and/or eligible to be registered as an associate or full member of the UK Voluntary Register of Nutritionists/ or degree OR in exercise, psychology, public health, other health related field
Job Specific Requirements
Essential
- The ability to travel independently across the organisational footprint
- Work flexibly and adapt to suit service need including evening and weekend work as required
- Must be willing to undertake an Enhanced DBS check
Experience
Essential
- Experience of delivering groups and/or one-to-one behaviour change adults
- Experience of delivering health promotion / public health interventions in community settings
- Experience working with hard-to-reach groups and tackling health inequalities
- Experience of working within a multi-disciplinary team
- Previous paid or voluntary experience working with people
Desirable
- Experience of delivering groups and/or one-to-one specialist weight management interventions to children, young people and adults
- Experience of planning and delivering appropriate health interventions specific to individual requirements
- Experience of delivering health/weight interventions to children and young people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
ABL Health Ltd
Address
Kent House
81 Station Road
Kent
TN23 1PP
United Kingdom
Employer's website
https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)
Employer details
Employer name
ABL Health Ltd
Address
Kent House
81 Station Road
Kent
TN23 1PP
United Kingdom
Employer's website
https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)
Apply Now
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Community Support Worker
Nottinghamshire Healthcare NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2386726
Job summary
Join Nottinghamshire's Community Nursing teams and make a difference! We're looking for kind, caring, and compassionate individuals looking to grow their nursing career. Whether you have community experience or not, we welcome you to be part of our supportive and highly encouraging team.
You will join a highly supportive team that is dedicated to your growth and development. As part of our commitment to your professional advancement, we offer the National Care Certificate Programme for individuals in bands 2-4, providing you with extensive learning opportunities. Additionally, we provide an apprenticeship pathway that enables you to progress to the role of a Registered Nurse Associate at Band 4 level and a further top up to registered nurse. These comprehensive pathways ensure that you have the necessary support and resources to flourish in your Community Nursing career.
Main duties of the job
Our Community Nursing teams take pride in the positive impact they have on patients' lives every day. You will develop skills in wound care, palliative care, continence care and the care of patients with long term conditions. If you have the passion, drive, and ability to deliver high-quality care, we want you to join #TeamNottsHC.
Collaboration is key in Nottinghamshire, and we work closely with colleagues across the region to provide a holistic, multidisciplinary approach to care delivery. Join us and enjoy the autonomy to manage your own working day, make clinical decisions for your patients, and be part of a supportive environment.
With bases in Mansfield, Ashfield, Bassetlaw, Newark, Sherwood, Rushcliffe, Broxtowe, and Gedling, we offer a great location with mixed rural and urban areas. Some of our bases provide easy access to the M1 between junctions 24, 25, 26, 27, 28, and 30. During your days off, explore nearby Sherwood Forest, the legendary home of Robin Hood, or Immerse yourself in the vibrant and dynamic atmosphere of Nottingham City and the many other attractions of Nottinghamshire.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitmen
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum (pro rata for part time)
Contract
Fixed term
Duration
10 months
Working pattern
Full-time
Reference number
186-880-26-GH
Job locations
Ashfield Health and Wellbeing Centre
Portland Street
Kirkby in Ashfield
NG17 7AE
United Kingdom
Job description
Job responsibilities
Ashfield community nursing is seeking an experienced and dynamic Healthcare Support Worker to join the Ashfield team in delivering high quality, patient centred care.
37.5 hours per week, fixed term for 10 months.
Please see the attached job description and person specification for main duties and responsibilities.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £20.00 (standard) or £41.00 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £15 per year applies.
Job description Job responsibilities Ashfield community nursing is seeking an experienced and dynamic Healthcare Support Worker to join the Ashfield team in delivering high quality, patient centred care. 37.5 hours per week, fixed term for 10 months. Please see the attached job description and person specification for main duties and responsibilities. Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £20.00 (standard) or £41.00 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £15 per year applies.
Person Specification
Qualifications
Essential
- NVQ III in Health and Social Care, Care Certificate or equivalent or equivalent experience
Skills
Essential
- Ability to work as part of a team Good written/oral communication skills Diplomatic, caring & sympathetic Ability to be flexible Developed observations skills with the ability to report and record physical/mental health observations of incidents or events and behaviours in an accurate and timely manner.
- Standard keyboard skills
Experience
Essential
- Experience of working in a Healthcare setting
Desirable
- Experience of therapy/rehabilitation setting
Knowledge
Essential
- To have a basic understanding of the different types of physical illness and maintain an understanding and caring approach to patients.
Contractual Requirements
Essential
- A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
- Ability to work to meet the needs of the service.
Training
Essential
- Willingness to undertake training that will enhance service delivery
Person Specification Qualifications Essential NVQ III in Health and Social Care, Care Certificate or equivalent or equivalent experience Skills Essential Ability to work as part of a team Good written/oral communication skills Diplomatic, caring & sympathetic Ability to be flexible Developed observations skills with the ability to report and record physical/mental health observations of incidents or events and behaviours in an accurate and timely manner. Standard keyboard skills Experience Essential Experience of working in a Healthcare setting Desirable Experience of therapy/rehabilitation setting Knowledge Essential To have a basic understanding of the different types of physical illness and maintain an understanding and caring approach to patients. Contractual Requirements Essential A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Ability to work to meet the needs of the service. Training Essential Willingness to undertake training that will enhance service delivery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
Address
Ashfield Health and Wellbeing Centre
Portland Street
Kirkby in Ashfield
NG17 7AE
United Kingdom
Employer's website
https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
Address
Ashfield Health and Wellbeing Centre
Portland Street
Kirkby in Ashfield
NG17 7AE
United Kingdom
Employer's website
https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)
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Posted 16 day(s) ago
Reference: 2386715
Job summary
The department is looking to recruit a Preclinical Technical Officer in the field of small animal imaging, working mainly in the fields of nanoSPECT/CT and nanoPET/CT with opportunities to also work with PET/MR, MRI, optical imaging and focussed external beam irradiation therapy. The purpose of this role is to support, train and advise multidisciplinary scientists and students using and developing novel medical imaging methodology.
The incumbent will be expected to support the Pre-clinical Imaging Operations Manager to manage and maintain the preclinical imaging facilities (e.g. calibration, quality control, testing imaging scanners; trouble-shooting); ensure compliance of facilities and users with the relevant regulations and government bodies, with control over stocks, equipment and supplies.
Main duties of the job
Responsibilities include providing: teaching, advice and training on techniques/procedures, operation of the scanners and data and image analysis; facilitating the efficient and ethical operation of animal experiments involving imaging to achieve the aims of various research programmes. In addition, the post holder will be expected to extract maximum value and capability from the imaging facilities, by developing and implementing novel quantitative imaging protocols and flexible data analysis pipelines in response to the needs of colleagues.
Duties also include good communication, critical evaluation and problem-solving skills, use and monitoring of safe working practices to maintain and improve health & safety compliance. Included are completing risk assessments, SOPS, adjusting protocols and facilities to reduce levels of risk including negative environmental impacts. When required, reporting accidents/ incidents and participating in accident investigations.
Independent decisions will be expected, in a timely manner to solve problems which impact the facilities and contribute to collaborative decisions. This role requires the postholder to work independently based on an agreed work plan, setting own priorities and working cooperatively with stakeholders to achieve the service objectives.
The post holder will keep informed about developments in relevant technical/scientific fields and adopt and adapt new approaches/ methodologies to meet local needs.
About us
The School of Biomedical Engineering and Imaging Sciences is an interdisciplinary School dedicated to the development, clinical translation and clinical application of medical imaging technologies and devices. Staff and students comprise physicists, chemists, biologists, engineers, mathematicians and clinicians working together in a highly cross-disciplinary way.
The Department of Imaging Chemistry & Biology is one of eight within the School and its remit is to develop contrast agents and radiopharmaceuticals for both imaging and therapy and take them through the translational process from initial synthesis and characterisation, radiochemical synthesis, in vitro biology and preclinical in vivo biology and imaging, to the point of readiness for clinical evaluation.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£45,031 to £52,514 a year including London Weighting Allowance
Contract
Fixed term
Duration
2 years
Working pattern
Full-time
Reference number
N0067-26-0017
Job locations
St. Thomas's Hospital
249 Westminster Bridge Road
London
SE1 7EH
United Kingdom
Job description
Job responsibilities
Contribution to the operational management of imaging facilities (e.g. bookings, finance, radionuclide deliveries/waste management, equipment servicing).
Undertaking routine maintenance, calibration, quality control checks, inspections and running of equipment related to imaging of small animals.
Designing, developing and executing experiments to test imaging equipment limitations and properties.
Showing initiative in developing novel imaging and quantification methods in response to the needs of colleagues and under own initiative leading to collaboration and authorship in publications.
Ensuring compliance with all Home Office licences, Environment Agency Permits, Health and Safety Executive, Biosecurity, Local Rules and internal procedures with associated auditing, documentation and updating of SOPs.
Assessing experimental design, adherence to the 3Rs with critical and thoughtful feedback.
Assisting in image interpretation, analysis, quantification and preparation of images and data for publication in support of colleagues in a variety of research areas.
Provide teaching and training on all aspects of: operation of scanners; animal handling and regulated procedures; data reconstruction and image analysis as required.
Performing the above tasks will also entail assisting with day-to-day care of animals (mice and rats mainly) undergoing research protocols within the School and helping to ensure highest ethical standards of users of the animal imaging facility, including; monitoring animals undergoing procedures; carrying out routine animal procedures including anaesthesia and intravenous injection; assisting with maintaining disease models (such as tumours, atherosclerosis etc.); with appropriate training, performing additional procedures to model disease states, including implanting and maintaining tumour xenografts, surgical procedures; assisting colleagues with animal dissection and histological preparation of vessels and organs.
Storing, archiving and retrieving of imaging data and liaising with the Schools IT team.
Assisting with collation and submission of animal records of all procedures for return of Home Office statistics.
The post holder is required to have a solid understanding and experience in disaster recovery planning and implementation techniques to rapidly and efficiently resolve unexpected issues with preclinical imaging projects. This includes:
Use of initiative to proactively help researchers resolve and reconcile complex and conflicting requests as they emerge to ensure smooth planning and successful imaging research.
Liaise with other stakeholders to ensure equipment preventative maintenance, servicing and other lab specific works are done in compliance with regulations/contracts, in a timely and productive manner.
Deputise for the Preclinical Imaging Operations Manager in certain duties including budget and project management, enforcing compliance with risk assessment, safety and regulatory affairs.
Any other duties appropriate to the job as requested by the Head of Department/School or the Preclinical Operations Manager.
Establish and maintain close working relationships with other technical imaging experts in the School and related departments, in particular from the PET Centre and Medical Physics.
Additional training will be provided where required, with the potential of the post holder being trained to become a Radiation Protection Supervisor.
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
Job description Job responsibilities Contribution to the operational management of imaging facilities (e.g. bookings, finance, radionuclide deliveries/waste management, equipment servicing). Undertaking routine maintenance, calibration, quality control checks, inspections and running of equipment related to imaging of small animals. Designing, developing and executing experiments to test imaging equipment limitations and properties. Showing initiative in developing novel imaging and quantification methods in response to the needs of colleagues and under own initiative leading to collaboration and authorship in publications. Ensuring compliance with all Home Office licences, Environment Agency Permits, Health and Safety Executive, Biosecurity, Local Rules and internal procedures with associated auditing, documentation and updating of SOPs. Assessing experimental design, adherence to the 3Rs with critical and thoughtful feedback. Assisting in image interpretation, analysis, quantification and preparation of images and data for publication in support of colleagues in a variety of research areas. Provide teaching and training on all aspects of: operation of scanners; animal handling and regulated procedures; data reconstruction and image analysis as required. Performing the above tasks will also entail assisting with day-to-day care of animals (mice and rats mainly) undergoing research protocols within the School and helping to ensure highest ethical standards of users of the animal imaging facility, including; monitoring animals undergoing procedures; carrying out routine animal procedures including anaesthesia and intravenous injection; assisting with maintaining disease models (such as tumours, atherosclerosis etc.); with appropriate training, performing additional procedures to model disease states, including implanting and maintaining tumour xenografts, surgical procedures; assisting colleagues with animal dissection and histological preparation of vessels and organs. Storing, archiving and retrieving of imaging data and liaising with the Schools IT team. Assisting with collation and submission of animal records of all procedures for return of Home Office statistics.The post holder is required to have a solid understanding and experience in disaster recovery planning and implementation techniques to rapidly and efficiently resolve unexpected issues with preclinical imaging projects. This includes: Use of initiative to proactively help researchers resolve and reconcile complex and conflicting requests as they emerge to ensure smooth planning and successful imaging research. Liaise with other stakeholders to ensure equipment preventative maintenance, servicing and other lab specific works are done in compliance with regulations/contracts, in a timely and productive manner. Deputise for the Preclinical Imaging Operations Manager in certain duties including budget and project management, enforcing compliance with risk assessment, safety and regulatory affairs. Any other duties appropriate to the job as requested by the Head of Department/School or the Preclinical Operations Manager. Establish and maintain close working relationships with other technical imaging experts in the School and related departments, in particular from the PET Centre and Medical Physics. Additional training will be provided where required, with the potential of the post holder being trained to become a Radiation Protection Supervisor. The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
Person Specification
Qualifications
Essential
- PhD qualified (or near completion) in Medical Physics/Imaging Biology/related field, or undergraduate qualification in a relevant discipline with experience equivalent to a PhD qualification in similar posts with evidence of increasing levels of responsibility.
Desirable
- Home Office Personal Licence.
Experience
Essential
- Sustained experience of working with small animal imaging (PET, SPECT, MR, Optical etc) or other medical imaging discipline.
- Experience of small animal disease models, anaesthesia, surgery, drug administration and other aspects of small animal experimentation and study design.
- Understanding and knowledge of hardware and software in relation to medical imaging with proven technical problem-solving and trouble-shooting abilities.
- Systematic approach to problem solving with evidence of strong critical thinking skills.
- Knowledge of a range of radionuclides and other ionising radiation, and the regulatory context of the use of radiation.
- Experience with data management, data reconstruction and analysis.
- Proven experience working with a wide range of internal and external stakeholders, comfortable and confident to present area of responsibility and expertise to auditors and inspectors.
Desirable
- Experience with a range of radionuclides and other ionising radiation.
- Self-motivated, showing initiative, flexible and co-operative.
- Able to handle several projects at once and prioritise and work to targets and deadlines.
- statistical analytical skills and/or pharmacokinetic modelling.
Person Specification Qualifications Essential PhD qualified (or near completion) in Medical Physics/Imaging Biology/related field, or undergraduate qualification in a relevant discipline with experience equivalent to a PhD qualification in similar posts with evidence of increasing levels of responsibility. Desirable Home Office Personal Licence. Experience Essential Sustained experience of working with small animal imaging (PET, SPECT, MR, Optical etc) or other medical imaging discipline. Experience of small animal disease models, anaesthesia, surgery, drug administration and other aspects of small animal experimentation and study design. Understanding and knowledge of hardware and software in relation to medical imaging with proven technical problem-solving and trouble-shooting abilities. Systematic approach to problem solving with evidence of strong critical thinking skills. Knowledge of a range of radionuclides and other ionising radiation, and the regulatory context of the use of radiation. Experience with data management, data reconstruction and analysis. Proven experience working with a wide range of internal and external stakeholders, comfortable and confident to present area of responsibility and expertise to auditors and inspectors. Desirable Experience with a range of radionuclides and other ionising radiation. Self-motivated, showing initiative, flexible and co-operative. Able to handle several projects at once and prioritise and work to targets and deadlines. statistical analytical skills and/or pharmacokinetic modelling.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Kings College London
Address
St. Thomas's Hospital
249 Westminster Bridge Road
London
SE1 7EH
United Kingdom
Employer's website
https://www.kcl.ac.uk (Opens in a new tab)
Employer details
Employer name
Kings College London
Address
St. Thomas's Hospital
249 Westminster Bridge Road
London
SE1 7EH
United Kingdom
Employer's website
https://www.kcl.ac.uk (Opens in a new tab)
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Posted 16 day(s) ago
Reference: 2386679
Job summary
We are looking for a fully qualified phlebotomist to join our friendly team. Working hours are FRIDAY 7.30am - 4pm (8 hours per week), including a 30 min unpaid break. To start as soon as possible.
The closing date for this advert is 27th October 2026. We may close this advert before 27th October 2026 if we receive sufficient applications. If you have not heard from us by 30th October 2026 you have not been successful on this occasion.
Interviews will take place on the 3rd November 2026.
Main duties of the job
Taking Blood
Updating patient records
Liaising with clinical and admin staff
Providing a courteous and professional service
About us
We are a friendly and supportive team with minimal staff turnover. We look forward to welcoming the successful candidate into our team.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3160-26-0000
Job locations
14 Morston Close
Worsley
Greater Manchester
M28 1PB
United Kingdom
Job description
Job responsibilities
- Carry out venepuncture safely
- Safe handling of samples
- Maintain adequate infection control
- Maintain confidentiality
- Ensure safeguarding policies adhered to
- Update records accurately and quickly
- Provide a courteous and professional service
- Other duties may apply dependent on experience or may be added to the role in the future.
Job description
Job responsibilities
- Carry out venepuncture safely
- Safe handling of samples
- Maintain adequate infection control
- Maintain confidentiality
- Ensure safeguarding policies adhered to
- Update records accurately and quickly
- Provide a courteous and professional service
- Other duties may apply dependent on experience or may be added to the role in the future.
Person Specification
Experience
Desirable
- Phlebotomy Experience.
- GP Practice Experience.
- Emis Web Experience.
Qualifications
Essential
- A recognised phlebotomy qualification and evidence of assurance of this.
- Commitment to any mandatory training highlighted by our practice.
Desirable
- Previous phlebotomy experience.
- Emis Web experience.
- Basic Life Support training within the last 3 years.
- Infection control training within the last 3 years.
Person Specification
Experience
Desirable
- Phlebotomy Experience.
- GP Practice Experience.
- Emis Web Experience.
Qualifications
Essential
- A recognised phlebotomy qualification and evidence of assurance of this.
- Commitment to any mandatory training highlighted by our practice.
Desirable
- Previous phlebotomy experience.
- Emis Web experience.
- Basic Life Support training within the last 3 years.
- Infection control training within the last 3 years.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ellenbrook Medical Centre
Address
14 Morston Close
Worsley
Greater Manchester
M28 1PB
United Kingdom
Employer's website
Employer details
Employer name
Ellenbrook Medical Centre
Address
14 Morston Close
Worsley
Greater Manchester
M28 1PB
United Kingdom
Employer's website
Apply Now
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Children's Health Promotion Advisor (Cheshire East)
Wirral Community Health and Care NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2386648
Job summary
Part Time - 22.5 hours [3 days] Children's Health promotion Advisor
North Team Cheshire East - Macclesfield 0-19+ Base
The Children's Health Promotion advisor works closely with the Health Visitor, to support delivery of identified packages of care, providing support and advice to service users. The role delivers a range of health promoting programmes and activities for inclusion in a variety of settings including: mental well-being, physical activity, stop smoking support, oral health, food and nutrition and lifestyle/weight management. The successful candidate would facilitate groups and manage development reviews 9 month and 2 year development reviews. Support with drop in clinics.
To develop and deliver health care and health promotion as a member of the Integrated Children's Division, usingevidence-based practice and professional leadership and management. The role supports the development of best practice and facilitate shared learning to develop services and initiatives that meet local needs, in relation to aims and objectives of Wirral Community NHS Foundation Trust.
Main duties of the job
The CHPA role works closely with the Health Visiting team.
Works across Cheshire East supporting delivery of the Healthy Child Programme 0-19.Manages a delegated active caseload, working as a member of a skill mixed team, responsible for interacting constructively with team members and organising, prioritising and planning their work. This includes, arranging visits and supporting delivery of universal services and additional packages of care.
Facilitation and delivery of clinics and group sessions as required, including evenings based on service need. Undertakes Healthy Child reviews/contacts and promotes uptake of immunisation as per Trust and professional guidelines.
Manage developmental review clinics and make referrals to appropriate services
Support with the drop in clinics again referring or offering support from the wider team.
Support Children with SEND and their families ensuring referrals are made and work with other professionals and agencies to ensure families are supported.
Work closely with the Family hubs and nurseries.
ENSURE COMPLETION OF APPLICATION WITH REFERENCE TO THE JOB DESCRIPTION AND PERSON SPECIFICATION
About us
We have an established preceptorship programme in place and you will be well supported by your manager and colleagues and valued in your role as a member of the 0-19 Service. We offer opportunities for personal and professional development and you will receive annual appraisal, clinical and safeguarding supervision.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
844-8245216
Job locations
Watersgreen Medical Centre
Sunderland Street
Macclesfield
SK116JL
United Kingdom
Job description
Job responsibilities
If you want to make a difference to the health of children and their families within Cheshire East and have a commitment to reducing health inequalities we would very much like to hear from you.
Please see Job description and Person Specification attached.
Job description
Job responsibilities
If you want to make a difference to the health of children and their families within Cheshire East and have a commitment to reducing health inequalities we would very much like to hear from you.
Please see Job description and Person Specification attached.
Person Specification
Qualifications and professional training
Essential
- NNEB/NVQ Level 3 in Child Care/Public Health
- Brief Intervention/Motivational Interviewing trained
- Evidence of continuing professional development
Desirable
- Health and Social Care Foundation Degree
Experience & Knowledge
Essential
- Substantial experience in a health related post
- Experience of working with children and young people
- Experience of working in the community
- Experience of integrated working and liaising with other agencies
- Awareness of local health priorities
- Experience of delivering health improvement training and advice to individuals and groups
- Knowledge of safeguarding issues
- Awareness of public health audits, data collection and report writing
Desirable
- Experience of delivering/facilitating activities to individuals and groups
Skills & Attributes
Essential
- Good verbal, non verbal and written communication skills
- Ability to use email, internet and word processing software
- Ability to work as part of a team and independently
- Effective interpersonal skills
- Good organisational and time management skills
Desirable
- Ability to facilitate groups and discussions
- Ability to be flexible to meet the needs of the service
Personal Qualities
Essential
- Access to a car for work purposes
- Commitment
- Vision
- Confident and approachable
Person Specification
Qualifications and professional training
Essential
- NNEB/NVQ Level 3 in Child Care/Public Health
- Brief Intervention/Motivational Interviewing trained
- Evidence of continuing professional development
Desirable
- Health and Social Care Foundation Degree
Experience & Knowledge
Essential
- Substantial experience in a health related post
- Experience of working with children and young people
- Experience of working in the community
- Experience of integrated working and liaising with other agencies
- Awareness of local health priorities
- Experience of delivering health improvement training and advice to individuals and groups
- Knowledge of safeguarding issues
- Awareness of public health audits, data collection and report writing
Desirable
- Experience of delivering/facilitating activities to individuals and groups
Skills & Attributes
Essential
- Good verbal, non verbal and written communication skills
- Ability to use email, internet and word processing software
- Ability to work as part of a team and independently
- Effective interpersonal skills
- Good organisational and time management skills
Desirable
- Ability to facilitate groups and discussions
- Ability to be flexible to meet the needs of the service
Personal Qualities
Essential
- Access to a car for work purposes
- Commitment
- Vision
- Confident and approachable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wirral Community Health and Care NHS Foundation Trust
Address
Watersgreen Medical Centre
Sunderland Street
Macclesfield
SK116JL
United Kingdom
Employer's website
https://www.wchc.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Wirral Community Health and Care NHS Foundation Trust
Address
Watersgreen Medical Centre
Sunderland Street
Macclesfield
SK116JL
United Kingdom
Employer's website
https://www.wchc.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Health Care Assistant
Betsi Cadwaladr University Health Board View all jobs
Posted 16 day(s) ago
Reference: 2386584
Job summary
We are seeking an enthusiastic individual to join our team on Aran Ward. The individual will be working alongside other members of staff, on a day and night shift pattern. The individual will be providing nursing care for a variety of patients on a busy Gastroenterology unit. There will be ongoing training opportunities for the successful applicant.
Main duties of the job
By becoming part of the team on Aran your main duties of the job would be to assist to deliver high standard of patient care by being caring and compassionate. You would assist the patient with their personal and hygiene needs, encourage them with their nutritional intake, monitor their observations and accurately document information.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
050-ACS736-0926-A
Job locations
Aran Ward, Ysbyty Gwynedd
Penrhosgarnedd
Bangor
LL57 2PW
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Values
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirbale criteria as per attached job description/person specification
Qualifications / Experience
Essential
- Achieved grades/experience
Desirable
- Achieved grades, experience
Person Specification
Values
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirbale criteria as per attached job description/person specification
Qualifications / Experience
Essential
- Achieved grades/experience
Desirable
- Achieved grades, experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Aran Ward, Ysbyty Gwynedd
Penrhosgarnedd
Bangor
LL57 2PW
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Aran Ward, Ysbyty Gwynedd
Penrhosgarnedd
Bangor
LL57 2PW
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
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Kirk Hallam Health & Wellbeing Coach
Erewash Health Partnership View all jobs
Posted 16 day(s) ago
Reference: 2386582
Job summary
Help People Flourish Through Movement, Wellbeing and Community Connection
Are you passionate about helping people make positive changes to improve their health and wellbeing?
Do you believe that lasting health improvement starts with understanding what matters most to people, building on their strengths, and connecting them with opportunities in their local community?
If so, we'd love to hear from you.
In Kirk Hallam, local people have told us they want physical activity opportunities that are local, accessible, and high quality. They want to feel confident about being active in ways that fit their lives. Were making that happen through our Sport England funded Place Partnership work: building on local strengths, collaborating to change systems and ways of working so that everyone can be more active and live well. Our work will strengthen relationships, align priorities, and create the conditions for local people and organisations to work together effectively.
We are looking for an enthusiastic and compassionate Health and Wellbeing Coach to join the innovative WE: Flourish team, supporting residents in Kirk Hallam through the exciting SportEngland Place Partnership programme. This role will focus on helping people improve their health, wellbeing, confidence and quality of life through personalised coaching, behaviour change support and increased participation in physical activity and community opportunities.
Main duties of the job
As a Health and Wellbeing Coach, you will:
- Support residents through one-to-one and group-based coaching sessions.
- Help people identify their goals and make sustainable lifestyle changes.
- Encourage participation in physical activity, wellbeing and community activities.
- Build strong relationships with local organisations and community groups.
- Support delivery of community wellbeing initiatives and events.
- Work alongside Social Prescribers, GP practices, VCSE partners and wider health and care services.
- Help tackle health inequalities through personalised, person-centred support.
We're Looking for Someone Who:
- Has experience supporting people to improve their health, wellbeing, confidence or self-management.
- Is passionate about community-based approaches to health and wellbeing.
- Has excellent communication and relationship-building skills.
- Can motivate and empower people to achieve their goals.
- Works in a compassionate, strengths-based and non-judgemental way.
- Enjoys working collaboratively with community partners and multidisciplinary teams.
Experience in health coaching, social prescribing, community development, public health, physical activity, health improvement or related fields would be particularly valuable.
About us
This is a unique opportunity to shape and deliver an innovative place-based programme that aims to improve health outcomes and reduce inequalities in Kirk Hallam.
You'll be joining a supportive and forward-thinking team that values:
- Person-centred care
- Community partnership working
- Innovation and continuous improvement
- Inclusion and equity
- Trauma Informed
- Prevention and wellbeing-focused support
Most importantly, you'll have the opportunity to make a genuine difference to people's lives and help communities flourish.
If you're motivated by helping people unlock their potential, improving community wellbeing and being part of an exciting local movement for health, we'd love to hear from you.
Join us and help Kirk Hallam flourish.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£28,392.41 to £31,149.52 a year Dependant on Experience
Contract
Fixed term
Duration
18 months
Working pattern
Full-time
Reference number
A2515-EHP-0001
Job locations
Gladstone House Surgery
Gladstone Street
Ilkeston
Derbyshire
DE7 5QS
United Kingdom
Toton Branch Surgery
2A Banks Road
Toton
NOTTINGHAM
NG9 6HD
United Kingdom
Job description
Job responsibilities
Erewash Health Partnership provides core primary care services and support services across its constituent practices and is the prime provider for services delivered on behalf of Erewash Primary Care Network.
WE Flourish is a PCN-wide, non-emergency health and wellbeing service for adults aged 18 and over. This role has a particular place-based focus on Kirk Hallam and the Sport England Place Partnership, while operating through the wider WE: Flourish Single Point of Access rather than as a separate access route.
Job Summary
The Health and Wellbeing Coach will provide Tier 2 coaching and supported intervention for adults registered with an Erewash PCN practice, with a particular focus on residents of Kirk Hallam. The post holder will use personalised, strengths-based coaching to support health, wellbeing, confidence, motivation and self-management, and help people access appropriate lifestyle and physical activity opportunities.
A key focus will be strengthening physical activity for health pathways through the Kirk Hallam Sport England Place Partnership, supporting residents to identify what matters to them, set realistic goals, make sustainable changes and co-produce accessible local opportunities.
The role will contribute to reducing health inequalities and will work within a non-clinical coaching scope, agreed protocols, supervision arrangements and safeguarding, mental health and clinical escalation pathways.
Please note this role is not a clinical role.
General Duties
At all times, the post holder will behave professionally, promote high-quality person-centred support, contribute to a positive team culture and foster continual improvement across WE Flourish, EHP and EPCN.
This job description is not intended to be exhaustive. The post holder will carry out other duties that may reasonably be required within the main purpose and level of the role, in response to changing service needs.
Key Job Responsibilities
Provide personalised coaching to help people identify health and wellbeing needs, set achievable goals and make sustainable lifestyle changes.
Use coaching approaches, including motivational interviewing where appropriate, to focus on what matters to the person.
Support behaviour change relating to physical activity, healthy routines, diet, self-care, social connection, confidence and management of long-term conditions.
Deliver one-to-one or group-based support where appropriate and co-produce personalised support plans based on the persons priorities and strengths.
Actively promote physical activity as part of prevention, early intervention, wellbeing and supported self-management.
Support residents to access realistic, inclusive and meaningful physical activity, movement, lifestyle and wellbeing opportunities.
Work with Sport England Place Partnership partners and community organisations to strengthen physical activity for health pathways in Kirk Hallam.
Identify barriers to participation and explore practical, personalised solutions with residents and partners.
Contribute to accessible, inclusive community-based activities that support confidence, participation, connection and sustained engagement.
Support the planning, coordination and delivery of community wellbeing activities, including Wellbeing Mondays or similar local initiatives.
Provide outreach, group activities, community sessions and signposting, and build trusted relationships with residents, community groups and local organisations.
Co-design and co-produce activities with residents and partners in response to local needs.
Share resident insight, lived experience, feedback and delivery learning to support development of the Sport England Place Partnership and wider place-based approaches.
WE Flourish Pathway, Case Management and Governance
Deliver support allocated through the WE: Flourish Single Point of Access. The Kirk Hallam project will not operate as a separate referral route.
Complete a structured Tier 3 Quality Conversation when allocated, competent and appropriately supervised, using the dedicated SystmOne template.
Contribute to Tier 3 support plans, case holding and multidisciplinary meeting activity under the oversight of the Health and Wellbeing Practitioner.
Where acting as case holder, maintain oversight of the persons journey, progress agreed actions, keep the person informed, follow up unresolved referrals and maintain an up-to-date record.
Review open cases at least every two weeks. WE: Flourish will normally case-hold for no longer than three months; support transfer, discharge, return to triage or multidisciplinary discussion where appropriate.
Where needs change, become more complex or the intervention is no longer appropriate, return the case to triage for reassessment and reallocation and document the outcome in SystmOne.
Follow agreed appointment confirmation, non-response, non-attendance, discharge and re-referral processes. Review known safeguarding, vulnerability or significant risk concerns before discharge.
Identify and escalate safeguarding, acute mental health, clinical or urgent concerns through agreed WE: Flourish routes.
Contribute to monitoring activity, outcomes, wellbeing measures, patient feedback, equity of access and learning from the Kirk Hallam work and the wider WE: Flourish service.
Deliver support by telephone, face to face, in PCN or practice settings and at agreed community locations.
Communication and Relationships
Work alongside the WE: Flourish team, Social Prescribing, Health and Wellbeing Workers, practice teams, VCSE organisations, Active Partners Trust, Sport England Place Partnership partners and wider place-based services.
Attend relevant multidisciplinary, community partnership and place-based planning meetings where appropriate.
Develop and maintain knowledge of local services, community assets and activity opportunities within Kirk Hallam and the wider Erewash area.
Communicate effectively and compassionately with residents, families, carers, colleagues and partner organisations, adapting communication to individual needs and barriers.
Contribute to a coordinated local offer supporting prevention, early intervention, health inequalities and community resilience.
Manage and prioritise workload, using initiative while recognising when advice, supervision or escalation is required.
Physical Skills
Standard keyboard and digital skills are required.
Use of EHP and PCN IT systems, including SystmOne.
Regular use of computer and telephone systems, alongside face-to-face work in practice and community settings.
Key Internal Relationships
WE Flourish Health and Wellbeing Practitioner
WE Flourish team colleagues
Social Prescribing and Health and Wellbeing Workers
GP practice clinicians, managers and administrative teams
EHP and EPCN operational, data and performance colleagues
Key External Relationships
Sport England Place Partnership partners
Active Partners Trust
Kirk Hallam residents, community groups and local organisations
Voluntary, community and social enterprise organisations
Public Health, community health, mental health, social care and wider local services
General Responsibilities for All Staff
Confidentiality
Maintain the confidentiality of patient-identifiable, staff and organisational information and share information only with authorised people in accordance with organisational policy and data protection requirements.
Health and Safety
Promote and maintain personal and workplace health, safety and security; manage risks appropriately; report hazards and incidents; and follow infection prevention and control requirements.
Safeguarding
Demonstrate due regard for safeguarding children and adults. Recognise concerns and escalate them promptly through agreed pathways.
Equality, Diversity and Inclusion
Respect peoples privacy, dignity, needs and beliefs. Work in an inclusive, non-judgemental way and support equitable access for people and communities who may experience barriers to care.
Quality
Take responsibility for the quality of own work, identify issues of quality or risk, contribute to team effectiveness, use feedback and learning, and support service improvement.
Information Governance and Record Keeping
Maintain accurate, timely, clear and confidential records. Use electronic systems securely and follow information governance, data protection and record-keeping requirements.
Learning and Development
Participate in induction, supervision, appraisal, mandatory training and role-relevant learning. Maintain competence and recognise the limits of the role.
Flexibility
Work flexibly across EHP and EPCN services and agreed locations where reasonably required. Responsibilities may be adjusted to meet service needs while remaining consistent with the purpose and level of the post.
EHP Organisational Values and Behaviours
The post holder is expected to support EHPs mission to work collaboratively to deliver high-quality, accessible healthcare that is sustainable, safe, effective and personalised. They will demonstrate responsibility, care, openness, integrity, shared leadership, innovation, proactivity, equality and support for colleagues and patients.
A high service-delivery work ethic
Flexibility across the organisation
A positive, can-do attitude
A person-focused and customer-minded approach
Team working and support for colleagues
Reliability and resilience
Job description Job responsibilities Erewash Health Partnership provides core primary care services and support services across its constituent practices and is the prime provider for services delivered on behalf of Erewash Primary Care Network.WE Flourish is a PCN-wide, non-emergency health and wellbeing service for adults aged 18 and over. This role has a particular place-based focus on Kirk Hallam and the Sport England Place Partnership, while operating through the wider WE: Flourish Single Point of Access rather than as a separate access route.Job SummaryThe Health and Wellbeing Coach will provide Tier 2 coaching and supported intervention for adults registered with an Erewash PCN practice, with a particular focus on residents of Kirk Hallam. The post holder will use personalised, strengths-based coaching to support health, wellbeing, confidence, motivation and self-management, and help people access appropriate lifestyle and physical activity opportunities.A key focus will be strengthening physical activity for health pathways through the Kirk Hallam Sport England Place Partnership, supporting residents to identify what matters to them, set realistic goals, make sustainable changes and co-produce accessible local opportunities.The role will contribute to reducing health inequalities and will work within a non-clinical coaching scope, agreed protocols, supervision arrangements and safeguarding, mental health and clinical escalation pathways.Please note this role is not a clinical role.General DutiesAt all times, the post holder will behave professionally, promote high-quality person-centred support, contribute to a positive team culture and foster continual improvement across WE Flourish, EHP and EPCN.This job description is not intended to be exhaustive. The post holder will carry out other duties that may reasonably be required within the main purpose and level of the role, in response to changing service needs.Key Job Responsibilities Provide personalised coaching to help people identify health and wellbeing needs, set achievable goals and make sustainable lifestyle changes. Use coaching approaches, including motivational interviewing where appropriate, to focus on what matters to the person. Support behaviour change relating to physical activity, healthy routines, diet, self-care, social connection, confidence and management of long-term conditions. Deliver one-to-one or group-based support where appropriate and co-produce personalised support plans based on the persons priorities and strengths. Actively promote physical activity as part of prevention, early intervention, wellbeing and supported self-management. Support residents to access realistic, inclusive and meaningful physical activity, movement, lifestyle and wellbeing opportunities. Work with Sport England Place Partnership partners and community organisations to strengthen physical activity for health pathways in Kirk Hallam. Identify barriers to participation and explore practical, personalised solutions with residents and partners. Contribute to accessible, inclusive community-based activities that support confidence, participation, connection and sustained engagement. Support the planning, coordination and delivery of community wellbeing activities, including Wellbeing Mondays or similar local initiatives. Provide outreach, group activities, community sessions and signposting, and build trusted relationships with residents, community groups and local organisations. Co-design and co-produce activities with residents and partners in response to local needs. Share resident insight, lived experience, feedback and delivery learning to support development of the Sport England Place Partnership and wider place-based approaches.WE Flourish Pathway, Case Management and Governance Deliver support allocated through the WE: Flourish Single Point of Access. The Kirk Hallam project will not operate as a separate referral route. Complete a structured Tier 3 Quality Conversation when allocated, competent and appropriately supervised, using the dedicated SystmOne template. Contribute to Tier 3 support plans, case holding and multidisciplinary meeting activity under the oversight of the Health and Wellbeing Practitioner. Where acting as case holder, maintain oversight of the persons journey, progress agreed actions, keep the person informed, follow up unresolved referrals and maintain an up-to-date record. Review open cases at least every two weeks. WE: Flourish will normally case-hold for no longer than three months; support transfer, discharge, return to triage or multidisciplinary discussion where appropriate. Where needs change, become more complex or the intervention is no longer appropriate, return the case to triage for reassessment and reallocation and document the outcome in SystmOne. Follow agreed appointment confirmation, non-response, non-attendance, discharge and re-referral processes. Review known safeguarding, vulnerability or significant risk concerns before discharge. Identify and escalate safeguarding, acute mental health, clinical or urgent concerns through agreed WE: Flourish routes. Contribute to monitoring activity, outcomes, wellbeing measures, patient feedback, equity of access and learning from the Kirk Hallam work and the wider WE: Flourish service. Deliver support by telephone, face to face, in PCN or practice settings and at agreed community locations.Communication and Relationships Work alongside the WE: Flourish team, Social Prescribing, Health and Wellbeing Workers, practice teams, VCSE organisations, Active Partners Trust, Sport England Place Partnership partners and wider place-based services. Attend relevant multidisciplinary, community partnership and place-based planning meetings where appropriate. Develop and maintain knowledge of local services, community assets and activity opportunities within Kirk Hallam and the wider Erewash area. Communicate effectively and compassionately with residents, families, carers, colleagues and partner organisations, adapting communication to individual needs and barriers. Contribute to a coordinated local offer supporting prevention, early intervention, health inequalities and community resilience. Manage and prioritise workload, using initiative while recognising when advice, supervision or escalation is required.Physical Skills Standard keyboard and digital skills are required. Use of EHP and PCN IT systems, including SystmOne. Regular use of computer and telephone systems, alongside face-to-face work in practice and community settings.Key Internal Relationships WE Flourish Health and Wellbeing Practitioner WE Flourish team colleagues Social Prescribing and Health and Wellbeing Workers GP practice clinicians, managers and administrative teams EHP and EPCN operational, data and performance colleaguesKey External Relationships Sport England Place Partnership partners Active Partners Trust Kirk Hallam residents, community groups and local organisations Voluntary, community and social enterprise organisations Public Health, community health, mental health, social care and wider local servicesGeneral Responsibilities for All StaffConfidentialityMaintain the confidentiality of patient-identifiable, staff and organisational information and share information only with authorised people in accordance with organisational policy and data protection requirements.Health and SafetyPromote and maintain personal and workplace health, safety and security; manage risks appropriately; report hazards and incidents; and follow infection prevention and control requirements.SafeguardingDemonstrate due regard for safeguarding children and adults. Recognise concerns and escalate them promptly through agreed pathways.Equality, Diversity and InclusionRespect peoples privacy, dignity, needs and beliefs. Work in an inclusive, non-judgemental way and support equitable access for people and communities who may experience barriers to care.QualityTake responsibility for the quality of own work, identify issues of quality or risk, contribute to team effectiveness, use feedback and learning, and support service improvement.Information Governance and Record KeepingMaintain accurate, timely, clear and confidential records. Use electronic systems securely and follow information governance, data protection and record-keeping requirements.Learning and DevelopmentParticipate in induction, supervision, appraisal, mandatory training and role-relevant learning. Maintain competence and recognise the limits of the role.FlexibilityWork flexibly across EHP and EPCN services and agreed locations where reasonably required. Responsibilities may be adjusted to meet service needs while remaining consistent with the purpose and level of the post.EHP Organisational Values and BehavioursThe post holder is expected to support EHPs mission to work collaboratively to deliver high-quality, accessible healthcare that is sustainable, safe, effective and personalised. They will demonstrate responsibility, care, openness, integrity, shared leadership, innovation, proactivity, equality and support for colleagues and patients. A high service-delivery work ethic Flexibility across the organisation A positive, can-do attitude A person-focused and customer-minded approach Team working and support for colleagues Reliability and resilience
Person Specification
Knowledge & Skills
Essential
- Strong interpersonal, motivational and coaching skills
- A personalised, strengths-based, compassionate and non-judgemental approach
- Understanding of supported self-management and behaviour change
- Understanding of the contribution of physical activity to health, wellbeing, confidence and social connection
- Ability to help people identify what matters to them and set realistic goals
- Ability to connect people with community and voluntary sector resources
- Good organisational, communication, IT, documentation and record-keeping skills
- Ability to support community sessions, group activities and local wellbeing events
- Ability to work within protocols, boundaries and supervision arrangements and escalate risk appropriately
Desirable
- Knowledge of services, community assets and wellbeing resources in Kirk Hallam and wider Erewash
- Understanding of Sport England Place Partnership aims and place-based approaches to physical activity inequalities
- Understanding of long-term conditions, low mood, stress, confidence, activation and self-management
Other Requirements
Essential
- Maintains confidentiality at all times
- Enhanced Disclosure and Barring Service check, where required for the post
- Ability to travel across the locality on a regular basis
- Willingness to work flexibly within service requirements
Personal Qualities
Essential
- Empathy and ability to build rapport with diverse communities
- Commitment to supporting residents in Kirk Hallam
- Ability to listen to and value lived experience and community strengths
- Commitment to inclusive practice, equitable access, learning and service improvement
Experience
Essential
- Experience supporting people, families or carers in a paid, voluntary or unpaid capacity
- Experience supporting changes in health, wellbeing, lifestyle, confidence or self-management
- Experience working in a community setting
- Experience setting up, supporting or delivering community activities
- Experience working with people affected by health inequalities, low confidence, long-term conditions, isolation or wider social factors
- Experience handling confidential information and collecting and recording data
- Experience working collaboratively with colleagues, communities and partner organisations
Desirable
- Experience delivering behaviour change, physical activity or lifestyle interventions
- Experience in primary care, community health, Social Prescribing, social care, Public Health, VCSE or patient support
- Experience contributing to project monitoring, evaluation or community feedback
- Experience supporting people with long-term conditions or mental health and wellbeing needs
Qualifications
Essential
- Good general education, including English and Maths or equivalent
Desirable
- Accredited health coaching training or equivalent experience
- UKHCA health coaching qualification or training, or equivalent experience
- Level 3 Diploma in Exercise Referral
- Mental Health First Aid training
- Training in behaviour change, motivational interviewing, physical activity, lifestyle support or community development
- Additional relevant qualifications in long-term condition support
Personal Qualities
Essential
- Empathy and ability to build rapport with diverse communities
- Commitment to supporting residents in Kirk Hallam
- Ability to listen to and value lived experience and community strengths
- Commitment to inclusive practice, equitable access, learning and service improvement
- Providing person-centred care
- Engaging in community partnership working
- Being dedicated to Innovation and continuous improvement
- Being aware of trauma informed care
- Advocating prevention and wellbeing-focused support
Person Specification Knowledge & Skills Essential Strong interpersonal, motivational and coaching skills A personalised, strengths-based, compassionate and non-judgemental approach Understanding of supported self-management and behaviour change Understanding of the contribution of physical activity to health, wellbeing, confidence and social connection Ability to help people identify what matters to them and set realistic goals Ability to connect people with community and voluntary sector resources Good organisational, communication, IT, documentation and record-keeping skills Ability to support community sessions, group activities and local wellbeing events Ability to work within protocols, boundaries and supervision arrangements and escalate risk appropriately Desirable Knowledge of services, community assets and wellbeing resources in Kirk Hallam and wider Erewash Understanding of Sport England Place Partnership aims and place-based approaches to physical activity inequalities Understanding of long-term conditions, low mood, stress, confidence, activation and self-management Other Requirements Essential Maintains confidentiality at all times Enhanced Disclosure and Barring Service check, where required for the post Ability to travel across the locality on a regular basis Willingness to work flexibly within service requirements Personal Qualities Essential Empathy and ability to build rapport with diverse communities Commitment to supporting residents in Kirk Hallam Ability to listen to and value lived experience and community strengths Commitment to inclusive practice, equitable access, learning and service improvement Experience Essential Experience supporting people, families or carers in a paid, voluntary or unpaid capacity Experience supporting changes in health, wellbeing, lifestyle, confidence or self-management Experience working in a community setting Experience setting up, supporting or delivering community activities Experience working with people affected by health inequalities, low confidence, long-term conditions, isolation or wider social factors Experience handling confidential information and collecting and recording data Experience working collaboratively with colleagues, communities and partner organisations Desirable Experience delivering behaviour change, physical activity or lifestyle interventions Experience in primary care, community health, Social Prescribing, social care, Public Health, VCSE or patient support Experience contributing to project monitoring, evaluation or community feedback Experience supporting people with long-term conditions or mental health and wellbeing needs Qualifications Essential Good general education, including English and Maths or equivalent Desirable Accredited health coaching training or equivalent experience UKHCA health coaching qualification or training, or equivalent experience Level 3 Diploma in Exercise Referral Mental Health First Aid training Training in behaviour change, motivational interviewing, physical activity, lifestyle support or community development Additional relevant qualifications in long-term condition support Personal Qualities Essential Empathy and ability to build rapport with diverse communities Commitment to supporting residents in Kirk Hallam Ability to listen to and value lived experience and community strengths Commitment to inclusive practice, equitable access, learning and service improvement Providing person-centred care Engaging in community partnership working Being dedicated to Innovation and continuous improvement Being aware of trauma informed care Advocating prevention and wellbeing-focused support
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Erewash Health Partnership
Address
Gladstone House Surgery
Gladstone Street
Ilkeston
Derbyshire
DE7 5QS
United Kingdom
Employer's website
https://www.erewashhealth.co.uk (Opens in a new tab)
Employer details
Employer name
Erewash Health Partnership
Address
Gladstone House Surgery
Gladstone Street
Ilkeston
Derbyshire
DE7 5QS
United Kingdom
Employer's website
https://www.erewashhealth.co.uk (Opens in a new tab)
Apply Now
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Urgent Care Practitioner
York and Scarborough Teaching Hospitals NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2385951
Job summary
Contract Type: PermanentHours: Up to 37.5 hours per week
An excellent opportunity has arisen for an Experienced Urgent Care Practitioner to join our small friendly team at Malton Urgent Treatment Centre. We are looking for a highly motivated, flexible, reliable and friendly individual who is passionate about patient care. You will have the ability to communicate effectively with clinicians, patients and support staff. You will be a highly valued member of an excellent team of existing practitioners and nursing staff.You will be a independent practitioner acting within your professional boundaries, you will work autonomously, You will deliver safe, effective clinical decision-making and expert quality care, including assessment, diagnosis, clinical management and evaluation to the local population. You will have the attitude, skills and knowledge base to deliver quality holistic care and treatment.You will be qualified in Minor illness and Minor injuries and be a non medical prescriber or be willing to do non medical prescribing course within your first year. Applications from paramedic and allied health professional colleagues are welcome.
It is an exciting time to join the time as we embark on service improvements focusing on clinical pathways to ensure that urgent care is delivered to the local community when they need it.
Main duties of the job
The post holder is required to take a complete history and perform clinical examination to diagnose and implement treatment for patients presenting with varied conditions.
The post holder is also required to be able to evaluate the effectiveness of the treatment and discharge patients or refer to a specialist as necessary. As an autonomous practitioner, the post holder will work within their scope of practice and according to broad local policies and procedures.
The post holder must be proactive in promoting health and well-being to patients and give health advice and education, and act as a mentor and to other staff members and nursing students.
You will be expected to further your own education with the support of the trust, keep up to date with skills and competencies, monitor and update local policies and procedures and to develop and participate in clinical research.
About us
To find out more about what it is like to work for our Trust please visit the following link:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum / pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
419-8241308-UCP-ME
Job locations
Malton Hospital
Middlecave Road
Malton
YO17 7NG
United Kingdom
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job description Job responsibilities A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected]. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education & Qualifications
Essential
- Level 1 registered Nurse/ registered paramedic
- Minor Injuries qualification Educated to degree level or demonstrable equivalent experience (approx. 3years experience)
- Recognised teaching / assessing course
- Illness qualification Educated to degree level or demonstrable equivalent experience (approx. 3years experience)
Desirable
- Non- Medical prescriber qualification or willing to complete within the first year in post.
Experience
Essential
- Service development and / or change management
- Specialist knowledge underpinned by theory and clinical experience
- Audit and Standard setting
Skills
Essential
- Competent in specialist skills appropriate to the role e.g. interpretation & management of abnormalities identified on X Rays.
- Ability to organise and prioritise.
Person Specification Education & Qualifications Essential Level 1 registered Nurse/ registered paramedic Minor Injuries qualification Educated to degree level or demonstrable equivalent experience (approx. 3years experience) Recognised teaching / assessing course Illness qualification Educated to degree level or demonstrable equivalent experience (approx. 3years experience) Desirable Non- Medical prescriber qualification or willing to complete within the first year in post. Experience Essential Service development and / or change management Specialist knowledge underpinned by theory and clinical experience Audit and Standard setting Skills Essential Competent in specialist skills appropriate to the role e.g. interpretation & management of abnormalities identified on X Rays. Ability to organise and prioritise.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
Malton Hospital
Middlecave Road
Malton
YO17 7NG
United Kingdom
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
Malton Hospital
Middlecave Road
Malton
YO17 7NG
United Kingdom
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
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Posted 17 day(s) ago
Reference: 2385715
Job summary
Job title: Phlebotomist Location: Oak tree Health Centre, OX11 7GD Salary: £26,910 Hours: 22.50 per week (3 days a week- ideally Thursdays) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. CaringWe listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. AmbitiousThrough determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main duties of the job
As a valued member of the Operose Health team, your key duties will include assisting with patient duties as required and supporting other team members such as clinical and Nurse Lead with patient care. You will support the Practice with duties related to CQC outcomes and ensuring compliance is maintained. You will be working with patients with long-term conditions such as Diabetes, so must have experience in Phlebotomy. Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse, and simple wound care. Complete administrative tasks such as new patient registrations, providing appropriate leaflets, stock control, and ordering. Experience in a Primary Care setting and phlebotomy is essential. You must be able to adapt with changing priorities and be personable, polite, and patient with our patients. Must have basic PC skills such as Word, Excel, and email.
About us
Operose Health delivers local primary care at scale and aims to improve access, outcomes, and patient experience. The organisation values CARE, which stands for Caring, Ambitious, Resourceful, and Excellence. Each of these values plays a critical role in the workplace culture and service delivery. The company empowers its colleagues to be the best so that they can support patients in leading healthier lives. Operose Health is committed to revolutionizing the future of primary care by continuously improving service quality through innovative and efficient methods while ensuring compliance with the Care Quality Commission (CQC) outcomes.
Details
Date posted
06 October 2026
Pay scheme
Other
Salary
£26,910 a year
Contract
Permanent
Working pattern
Part-time
Reference number
1559588843
Job locations
Operose Health
Didcot
OX11 7GD
United Kingdom
Job description
Job responsibilities
Job title:Phlebotomist
Location:Oak tree Health Centre, OX11 7GD
Salary: £26,910
Hours: 22.50 per week (3 days a week- ideally Thursdays)
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities:
As a valued member of the Operose Health team, your key duties will include:
- Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care.
- Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained.
- You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy.
- Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care.
- Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.
Ideal Candidate:
What we look for in new colleagues:
- Experience in a Primary Care setting and phlebotomy is essential.
- Able to work within processes, procedures and maintain confidently and data security.
- Must be able to adapt with changing priorities and be personable, polite and patient with our patients.
- Must have basic PC skills such as Word, Excel and email.
- Ability to use own judgement and be aware of professional boundaries they are working to.
Package Description:
How well support you:
- Competitive hourly remuneration
- Accrued paid annual leave
- Friendly and vibrant environment
- Access to internal training and development
- EAP We Care
Job description Job responsibilities Job title:Phlebotomist Location:Oak tree Health Centre, OX11 7GDSalary: £26,910Hours: 22.50 per week (3 days a week- ideally Thursdays)Help us to deliver great primary care by improving access, outcomes and patient experience.At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. CaringWe listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.AmbitiousThrough determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.Main Responsibilities:As a valued member of the Operose Health team, your key duties will include: Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care. Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained. You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy. Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care. Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.Ideal Candidate:What we look for in new colleagues: Experience in a Primary Care setting and phlebotomy is essential. Able to work within processes, procedures and maintain confidently and data security. Must be able to adapt with changing priorities and be personable, polite and patient with our patients. Must have basic PC skills such as Word, Excel and email. Ability to use own judgement and be aware of professional boundaries they are working to. Package Description:How well support you: Competitive hourly remuneration Accrued paid annual leave Friendly and vibrant environment Access to internal training and development EAP We Care
Person Specification
Qualifications
Essential
- Experience in phlebotomy and a Primary Care setting is essential. The ideal candidate should possess the ability to work within processes, procedures, and maintain confidentiality and data security. Basic PC skills in Word, Excel, and email are also required.
Person Specification Qualifications Essential Experience in phlebotomy and a Primary Care setting is essential. The ideal candidate should possess the ability to work within processes, procedures, and maintain confidentiality and data security. Basic PC skills in Word, Excel, and email are also required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Operose Health
Address
Operose Health
Didcot
OX11 7GD
United Kingdom
Employer's website
https://www.operosehealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Operose Health
Address
Operose Health
Didcot
OX11 7GD
United Kingdom
Employer's website
https://www.operosehealth.co.uk/ (Opens in a new tab)
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Posted 17 day(s) ago
Reference: 2384157
Job summary
We are looking for a highly motivated and experienced Healthcare Assistant/Facilitator who is passionate and interested in working in an Acute inpatient mental services for patients. You must be able to work flexibly and willing to adapt with the changing needs of our services. The post will require a high level of teamwork as well as a degree of autonomous working.
The inpatient is a dynamic, caring and compassionate environment. The team is highly motivated, focused and hardworking with a strong commitment to delivering high quality patient care. The therapeutic environment offers a broad range of interventions working co-productively with patients and cares to deliver an excellent service. There is a positive approach to reducing restrictive practice and promoting positive engagement across the unit.
The ward team is a multi - disciplinary mental health team that aims to provide a safe and effective clinical assessment and treatment service for patient requiring acute mental health treatment in hospital informally or under a Section of the Mental Health Act. The inpatient unit is situated at the Mental Health Unit, Claybrook Road, Hammersmith.
You must have experience of working on an acute or PICU ward
Main duties of the job
The post holder will work closely with the Ward manager and Registered Mental Health Nurses to provide safe, effective and high quality care for our adult patients with mental health needs. The post holder would ensure the delivery of high quality and effective nursing care to mental health service users receiving Inpatient and/or Community services within a service area, in accordance with the objectives and vision of the Trust
Applicants should experience of working within mental health services and within a multidisciplinary team and multi-agency frameworks. You will receive a full induction and be given proactive and regular supervision, on-going access to training and support to undertake this exciting, challenging and highly rewarding role. This includes being part of a supportive, caring and innovative team where there is a proactive approach to staff wellbeing and their clinical and professional development.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,546 to £32,207 a year per annum pro rata inclusive of 20% HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
222-H&F-022-H
Job locations
Askew Ward
H and F Mental Health Unit
London
W6 8NF
United Kingdom
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications, which must include Maths and English).
- NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/development
Desirable
- Care Certificate
Experience
Essential
- Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
- To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions.
- Evidence of caring and/or demonstrable interest in working within a care setting
- Evidence of compassion and basic kindness
- Courage - having the honesty and integrity to report mistakes
Desirable
- Ability to demonstrate procedures/competencies to others
Knowledge
Essential
- Excellent verbal and written communication skill
- Able to work on own initiative
- Able to participate and work as part of a team
- Demonstrate well developed interpersonal skills
- Basic computer skills, ability to use 'word' programmes and input data accurately.
- Clear personal and professional boundaries
- Ability and willingness to undertake training to increase competency level
- Knowledge of equality and diversity and rights
- Motivation and commitment
Desirable
- Knowledge/understanding of: Safeguarding a)Recovery approach b)The key sections of the Mental Health Act c)Service user involvement d)Risk management
Personal Qualities
Essential
- Thoughtful and reflective
- Ability to actively listen and observe
- Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
- Thoughtful and reflective
- Ability to demonstrate emotional resilience and appropriate coping skills
- Ability to undertake the required PMVA teamwork training
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications, which must include Maths and English).
- NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/development
Desirable
- Care Certificate
Experience
Essential
- Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting
- Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
- To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions.
- Evidence of caring and/or demonstrable interest in working within a care setting
- Evidence of compassion and basic kindness
- Courage - having the honesty and integrity to report mistakes
Desirable
- Ability to demonstrate procedures/competencies to others
Knowledge
Essential
- Excellent verbal and written communication skill
- Able to work on own initiative
- Able to participate and work as part of a team
- Demonstrate well developed interpersonal skills
- Basic computer skills, ability to use 'word' programmes and input data accurately.
- Clear personal and professional boundaries
- Ability and willingness to undertake training to increase competency level
- Knowledge of equality and diversity and rights
- Motivation and commitment
Desirable
- Knowledge/understanding of: Safeguarding a)Recovery approach b)The key sections of the Mental Health Act c)Service user involvement d)Risk management
Personal Qualities
Essential
- Thoughtful and reflective
- Ability to actively listen and observe
- Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
- Thoughtful and reflective
- Ability to demonstrate emotional resilience and appropriate coping skills
- Ability to undertake the required PMVA teamwork training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
West London NHS Trust
Address
Askew Ward
H and F Mental Health Unit
London
W6 8NF
United Kingdom
Employer's website
Employer details
Employer name
West London NHS Trust
Address
Askew Ward
H and F Mental Health Unit
London
W6 8NF
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Team Coordinator
The Royal Borough of Windsor and Maidenhead View all jobs
Posted 17 day(s) ago
Reference: 2384054
Job summary
As a Team Coordinator, you will provide comprehensive administrative and operational support across Intermediate Care, Discharge and Integrated Care pathways. Reporting to the Service Team Manager, you will play a key role in supporting system flow, coordinating referrals, maintaining performance and pathway tracking systems, and ensuring effective communication between health and social care partners.
Working within a fast-paced environment, you will help ensure residents receive timely and coordinated support whilst maintaining accurate records and supporting service performance.
Main duties of the job
- Receiving, processing and coordinating referrals across Adult Social Care pathways.
- Maintaining service trackers, waiting lists and performance monitoring systems, escalating risks and delays where required.
- Updating and maintaining records on Mosaic and other electronic systems to ensure accurate and timely information.
- Coordinating communication between hospital teams, community services, care providers and Adult Social Care colleagues.
- Providing administrative support to operational and multidisciplinary meetings, including preparing reports, agendas and documentation.
About us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for two enthusiastic Team Coordinators to join our Adult Social Care Hospital Team, supporting Intermediate Care, Discharge and Integrated Care services.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£25,706 to £27,306 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
F0032-26-0017
Job locations
Town Hall
St Ives Road
Maidenhead
SL6 1RF
United Kingdom
Job description
Job responsibilities
This job description outlines the main duties and responsibilities but does not detail every task required for service delivery. You may be asked to take on additional duties at an equivalent level, on a temporary or permanent basis.
Referral and Discharge Coordination
Receive, process and with guidance allocate referrals in accordance with agreed procedures, MDT decisions and timescales.
Monitor referral activity and escalate delays, risks or capacity concerns appropriately.
Support the coordination of team pathways.
Ensure accurate recording and tracking of progress through pathways.
Assist operational teams in achieving timely and safe outcomes.
Tracker Management and System Flow
Maintain and update team trackers and information systems on a daily basis.
Monitor resident status and pathway progression.
Support accurate activity reports and performance information.
Support system-wide visibility of demand, capacity and delays.
Identify data anomalies and ensure corrective action is taken promptly.
Mosaic and Case Management Administration
Create, update and maintain records on Mosaic and other relevant case management systems.
Ensure statutory recording requirements are completed accurately and within required timescales.
Maintain data quality and compliance with organisational policies.
Communication and Customer Contact
Manage dedicated service telephone lines and shared inboxes.
Respond professionally and appropriately to enquiries from residents, families, carers and professionals.
Facilitate communication between hospital teams, community services and care providers.
Escalate urgent concerns to operational leads where required.
Performance and Reporting
Produce routine and ad hoc performance reports.
Support reporting requirements relating to team activity.
Assist managers with data collection, monitoring and service improvement activity.
Prepare documentation and information for meetings and operational reviews.
Service Support
Provide administrative support to operational meetings and multidisciplinary discussions.
Support service development initiatives and implementation of new processes.
Contribute to continuous improvement activities that enhance flow and service efficiency.
Provide cross-cover across other operational teams as required.
Other Responsibilities
Maintain confidentiality and comply with data protection legislation.
Adhere to organisational policies, procedures and governance requirements.
Participate in supervision, appraisal and mandatory training.
Promote equality, diversity and inclusion in all aspects of work.
Undertake other duties commensurate with the grade of the post.
Job description
Job responsibilities
This job description outlines the main duties and responsibilities but does not detail every task required for service delivery. You may be asked to take on additional duties at an equivalent level, on a temporary or permanent basis.
Referral and Discharge Coordination
Receive, process and with guidance allocate referrals in accordance with agreed procedures, MDT decisions and timescales.
Monitor referral activity and escalate delays, risks or capacity concerns appropriately.
Support the coordination of team pathways.
Ensure accurate recording and tracking of progress through pathways.
Assist operational teams in achieving timely and safe outcomes.
Tracker Management and System Flow
Maintain and update team trackers and information systems on a daily basis.
Monitor resident status and pathway progression.
Support accurate activity reports and performance information.
Support system-wide visibility of demand, capacity and delays.
Identify data anomalies and ensure corrective action is taken promptly.
Mosaic and Case Management Administration
Create, update and maintain records on Mosaic and other relevant case management systems.
Ensure statutory recording requirements are completed accurately and within required timescales.
Maintain data quality and compliance with organisational policies.
Communication and Customer Contact
Manage dedicated service telephone lines and shared inboxes.
Respond professionally and appropriately to enquiries from residents, families, carers and professionals.
Facilitate communication between hospital teams, community services and care providers.
Escalate urgent concerns to operational leads where required.
Performance and Reporting
Produce routine and ad hoc performance reports.
Support reporting requirements relating to team activity.
Assist managers with data collection, monitoring and service improvement activity.
Prepare documentation and information for meetings and operational reviews.
Service Support
Provide administrative support to operational meetings and multidisciplinary discussions.
Support service development initiatives and implementation of new processes.
Contribute to continuous improvement activities that enhance flow and service efficiency.
Provide cross-cover across other operational teams as required.
Other Responsibilities
Maintain confidentiality and comply with data protection legislation.
Adhere to organisational policies, procedures and governance requirements.
Participate in supervision, appraisal and mandatory training.
Promote equality, diversity and inclusion in all aspects of work.
Undertake other duties commensurate with the grade of the post.
Person Specification
Qualifications
Essential
- GCSE English and Mathematics (or equivalent). (Essential)
- NVQ Level 3 in Business Administration or equivalent experience. (Desirable)
- Proficient in use of MS Teams and Microsoft office applications. (Essential)
Experience
Essential
- Experience working in a fast-paced environment.
- Working with multiple people in various roles.
- Experience of supporting a multi-disciplinary team.
- Experience of maintaining databases, trackers and electronic records.
- Experience of handling sensitive and confidential information.
- Experience of communicating with professionals and members of the public.
Desirable
- Significant administrative experience within health, social care or related services. (Desirable)
- Experience of managing referrals, caseload information or workflow systems. (Desirable)
Person Specification
Qualifications
Essential
- GCSE English and Mathematics (or equivalent). (Essential)
- NVQ Level 3 in Business Administration or equivalent experience. (Desirable)
- Proficient in use of MS Teams and Microsoft office applications. (Essential)
Experience
Essential
- Experience working in a fast-paced environment.
- Working with multiple people in various roles.
- Experience of supporting a multi-disciplinary team.
- Experience of maintaining databases, trackers and electronic records.
- Experience of handling sensitive and confidential information.
- Experience of communicating with professionals and members of the public.
Desirable
- Significant administrative experience within health, social care or related services. (Desirable)
- Experience of managing referrals, caseload information or workflow systems. (Desirable)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Borough of Windsor and Maidenhead
Address
Town Hall
St Ives Road
Maidenhead
SL6 1RF
United Kingdom
Employer's website
Employer details
Employer name
The Royal Borough of Windsor and Maidenhead
Address
Town Hall
St Ives Road
Maidenhead
SL6 1RF
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 17 day(s) ago
Reference: 2384041
Job summary
We are looking to recruit a dedicated Healthcare Assistant to join our friendly general practice team, working across our 4 Bexhill practices. In this role, you will play a vital part in supporting the nursing team to deliver safe, effective, and compassionate care to our patients.
Main duties of the job
- Undertake clinical activities including ECG's, blood tests, wound care, and NHS health checks.
- Support annual health promotion activities (for diabetes and anti-coagulation).
- Process samples and maintain accurate patient records using clinical templates.
- Monitor and maintain infection control standards, including fridge temperature checks and COSHH compliance.
- Assist with weekly checks of stock and calibration of equipment.
- Manage stock rotation and ordering of medical supplies and equipment as required.
- Communicate effectively with patients, carers, and colleagues, adapting to different needs and cultural backgrounds.
- Ensure adherence to practice policies and procedures, safeguarding, and health and safety requirements.
About us
Vita Healthcare has 8 GP practices in Eastbourne, Bexhill and Seaford.
We have a nursing team consisting of ANP's, Practice Nurses, Nurse Associate's, Health Care Assistant's and Phlebotomists.
We work closely with the General Practitioners, Paramedic Practitioners and allied healthcare professionals.
In Bexhill our practices we look after around 17,000 patients.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2138-26-0000
Job locations
Collington Surgery
23 Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR
United Kingdom
Job description
Job responsibilities
As part of Nursing Team and following training you may undertake:
- measurement of height, weight, blood pressure
- urine analysis
- patient NHS health checks and annual health checks
- Carrying out ECGs and 24hr BP monitoring
- Spirometry screening and FeNO measurements
- Warfarin reviews
- Phlebotomy
- Simple dressings
- Compression bandaging and complex wound care with training
- Administration of B12 injections
Job description
Job responsibilities
As part of Nursing Team and following training you may undertake:
- measurement of height, weight, blood pressure
- urine analysis
- patient NHS health checks and annual health checks
- Carrying out ECGs and 24hr BP monitoring
- Spirometry screening and FeNO measurements
- Warfarin reviews
- Phlebotomy
- Simple dressings
- Compression bandaging and complex wound care with training
- Administration of B12 injections
Person Specification
Experience
Essential
- Previous experience in Primary Care
Desirable
- Familiar with EMIS clinical system
Qualifications
Essential
- GCSE Maths and English A to C
- Regulated Qualification Framework (RQF) or NVQ/OCF level 2 or 3
- in Healthcare or equivalent
- Successful completion of the Care Certificate (or equivalent)
Desirable
- Qualified in phlebotomy
Person Specification
Experience
Essential
- Previous experience in Primary Care
Desirable
- Familiar with EMIS clinical system
Qualifications
Essential
- GCSE Maths and English A to C
- Regulated Qualification Framework (RQF) or NVQ/OCF level 2 or 3
- in Healthcare or equivalent
- Successful completion of the Care Certificate (or equivalent)
Desirable
- Qualified in phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Vita Healthcare
Address
Collington Surgery
23 Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR
United Kingdom
Employer's website
Employer details
Employer name
Vita Healthcare
Address
Collington Surgery
23 Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR
United Kingdom
Employer's website
Apply Now
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Posted 17 day(s) ago
Reference: 2384040
Job summary
Come and join our friendly, growing team!
As the first point of contact for many of our patients each day, you will play a vital role in providing a reassauring, high-quality experience.
Main duties of the job
We are looking for an experienced, patient, and precise Phlebotomist to join our friendly general practice team. In this vital role, you will be the face of our morning and afternoon clinics, performing venepuncture for a diverse patient demographic. You will ensure blood samples are collected efficiently, accurately recorded, and safely prepared for laboratory transport. Working closely with our GPs, nursing team and allied healthcare professionals, you will provide a compassionate experience that puts anxious patients at ease.
About us
We are a growing GP practice, looking to recruit and additional phlebotomist to work with in our busy nursing team. We are a 10 site GP practice, looking after 47,000 patients in total.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2138-26-0005
Job locations
Seaforth Farm
Vicarage Lane
Eastbourne
BN27 1BH
United Kingdom
Job description
Job responsibilities
- Running Your Own Clinics: You will work independently in your own treatment room, managing a steady stream of pre-booked patient appointments, with some on the day more urgent slots. Clinics are fast paced with 7 minute appointments. Plus ordering of phathology equipment for the practice.
- Providing Excellent Care: You will be the face of the surgery for many patients, using a gentle and reassuring manner to put anxious or nervous people at ease.
- Spotless Accuracy: You will perform strict identification checks, label blood tubes, and update patient records on our computer system (EMIS) without errors.
- Teamwork: While you run your own clinics, you are part of a supportive team of nurses, HCA's, GP's, Allied HCP's and admin team
- Patient advocate: You will be the patients' advocate and face of the surgery, referring to colleagues as required.
Job description
Job responsibilities
- Running Your Own Clinics: You will work independently in your own treatment room, managing a steady stream of pre-booked patient appointments, with some on the day more urgent slots. Clinics are fast paced with 7 minute appointments. Plus ordering of phathology equipment for the practice.
- Providing Excellent Care: You will be the face of the surgery for many patients, using a gentle and reassuring manner to put anxious or nervous people at ease.
- Spotless Accuracy: You will perform strict identification checks, label blood tubes, and update patient records on our computer system (EMIS) without errors.
- Teamwork: While you run your own clinics, you are part of a supportive team of nurses, HCA's, GP's, Allied HCP's and admin team
- Patient advocate: You will be the patients' advocate and face of the surgery, referring to colleagues as required.
Person Specification
Experience
Essential
- Working in a phlebotomy clinic
Qualifications
Essential
- Qualified in Phlebotomy
Desirable
- Experienced in phlebotomy
Person Specification
Experience
Essential
- Working in a phlebotomy clinic
Qualifications
Essential
- Qualified in Phlebotomy
Desirable
- Experienced in phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Vita Healthcare
Address
Seaforth Farm
Vicarage Lane
Eastbourne
BN27 1BH
United Kingdom
Employer's website
Employer details
Employer name
Vita Healthcare
Address
Seaforth Farm
Vicarage Lane
Eastbourne
BN27 1BH
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 17 day(s) ago
Reference: 2384036
Job summary
Located in Dorking, Surrey - RH4 1HJ. This is NOT a remote role.
Ready to take the next step in your career and make a real impact every day? This is your chance to train to be a Health Advisor and work in our vibrant 111-contact centre. If you're calm under pressure, empathetic and passionate about providing vital care and support, we want to hear from you.
You will be at the forefront of helping people in need, guiding them through critical decisions with care and professionalism. You will triage a variety of calls, provide accurate assessments and offer non-clinical advice using the NHS Pathways System.
At Practice Plus Group, we value and invest in our team. We offer a range of additional benefits to enhance your lifestyle and wellbeing including annual leave, paid training, competitive pension scheme and wellbeing support such as headspace.
£12.71 per hour (7am-11pm)
£15.78 per hour (11pm-7am)
Enhanced rate of £16.33 per hour when working between Friday 18:00 to Monday 7:00am.
Please note that the weekend rate is a non-contractual incentive for working unsociable hours and you will be paid £12.65 during your training.
We understand the importance of flexibility and have a variety of different shift patterns to offer based on 24, 30, and 37.5 hours per week.
Main duties of the job
Main duties of the job
We offer extensive, fully paid training to equip you with the skills to become a qualified Health Advisor and learn the advanced NHS 111 triage tool.
We are recruiting now for October & November 2026
Full-time 19th October; 16th November
Part-time 17th October
Full-Time: Monday-Friday (9:30am-5pm) for 4 weeks
Part-Time: Tues, Weds, Thurs (6pm-9:30pm) and Sat-Sun (9:30am-5pm) for 6 weeks
It is essential that you attend training every day.
You will undergo assessments and call audits throughout training. Passing these is essential to continue with the role. Failure to pass on your second attempt will result in no longer being able to continue with the role.
You will be using the NHS 111 Pathways system to assess patients over the phone and direct them to the most appropriate care.
Although we are a non-emergency service, you may also need to deal with emergency calls from time to time and to arrange for 999 services if required. You will receive full support from your team and managers.
Some of your responsibilities will be:
You will be the first point of contact for patients, providing time-critical advice.
You'll assess and prioritise a wide range of calls based on urgency.
Ensuring safe and effective assessments by using the NHS Pathways system to guide decisions.
Provide guidance to patients regarding their symptoms and next steps in their care.
Ensure accurate, clear, and detailed records of all calls for continuity of care.
About us
What we'll look for in you
Ability to manage difficult or distressed patients, especially in high-pressure situations.
Ability to explain medical instructions and guidance in an easy-to-understand manner.
Good judgement skills to assess patient conditions and provide accurate advice.
Meticulous in documenting and ensuring accurate patient information is provided.
Capable of managing multiple cases and prioritizing urgent calls.
Computer and IT software literate.
GCSE/Functional Skills English and Maths (or equivalent).
Were proud to be one of Englands leading independent NHS providers, revolutionising Integrated Urgent Care (IUC) with a fresh, innovative approach. We bring together NHS 111 call centres, clinical assessment services, and urgent care to ensure patients get the right care at the right time, in the right place. We treat everyonepatients and colleagues alikehow wed want to be treated, and we are always striving to do things better, together. We embrace diversity and work as one big team to create a high-quality, caring experience for all.
For more information, please email Natalieon [email protected]
Candidates are required to have full eligibility and unrestricted right to work in the UK. We are unable to offer sponsorship for this position. All offers of employment are contingent upon the receipt of satisfactory references and a DBS check
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£12.71 to £16.33 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0314-26-2920
Job locations
Practice Plus IUC
Unit 4
Dorking Business Park
Dorking
Surrey
RH4 1HJ
United Kingdom
Job description
Job responsibilities
You will manage calls from patients and healthcare professionals with urgent and non-urgent healthcare needs, using the Pathways System appropriately to direct the patient to the service suitable for their needs.
You will use computer systems to capture patient information along with being expected to demonstrate self-directed learning and practice.
There will be a period of competency-based training both initially and over the first 6 months of employment which you must complete in order to perform all the duties of the job to the required standard.
Principal duties and responsibilities:
1.0 Call Handling
Receive requests for assistance, treatment or care to IUC / NHS 111 call centre. The requests may be from members of the public, healthcare practitioners or other professionals.
Interact with Individuals using telecommunications. You will answer the calls in an efficient and courteous manner using organisational standards and protocols. This will involve triaging patient calls using the appropriate Pathways System.
Communicate effectively in a healthcare environment with colleagues as well as callers to the IUC / NHS 111 service. You will need to adjust the way you communicate to fit their knowledge and deal with callers with empathy and understanding. You will accurately record and check or amend details on the call logging computer system.
Direct requests for assistance, care or treatment using protocols or guidelines by signposting patients/callers to the most appropriate care/service using the Directory of Services where appropriate, guided by Pathways. This includes making judgements around what may or may not be significant changes in a patients condition. This may involve recognition and appropriate response to emergency situations.
Support the safeguarding of individuals following local protocols and standards. Relate to others in ways which support rights, inclusion and wellbeing of individuals, supporting individuals to keep themselves safe.
Contribute to the effectiveness of teams. Work as part of a multidisciplinary team, actively contributing to service improvements where appropriate. Assist new members of staff. Assist in general administrative and clerical duties. Provide cover for sickness, bank holidays, and annual leave of other health advisors. Work flexibly across sites as required by the service.
2.0 General Duties
Act within the limits of your competence and authority, i.e. work to Pathways competencies and adhere to local protocols and procedures.
Make sure your actions reduce risks to health and safety by maintaining a tidy office/call centre at all times, cleaning equipment before use and supporting the maintenance of equipment by reporting any faults as per local procedures. Adhere to health and safety policies and report incidents and risks identified through Datix or via line manager.
Comply with legal requirements for maintaining confidentiality by maintaining strict confidentiality of all issues concerned with the service. Adhere to requirements of the Data Protection Act 1984, information governance and Caldicott Principles.
Foster peoples equality, diversity and rights by being proactive against discrimination.
3.0 Managing Self
Make use of supervision. Participate in regular supervision in line with local guidelines in order to continually improve your performance and gain support following difficult calls.
Develop your own knowledge and practice, which includes reflecting on your practice, and taking opportunities to improve your practice and apply learning in the workplace.
Ensure personal fitness for work presenting a positive image of self and the organisation. Maintain professional conduct including appearance at all times.
Developing Others
NB there is scope to add a Pathways coaching function to this role once the health advisor has gained experience in their role and is keen to support development of others. The additional competences would be.
Undertake coaching or mentoring with new health advisors to support them in the IUC / NHS 111 call centre and their use of Pathways. This would require additional training to gain accreditation as an NHS Pathway coach or other Clinical Decision Making System equivalent.
Probationary periods
All staff new to the organisation are required to undertake Pathways training. Continuation in the role is dependent upon successful completion of training.
Equality and diversity
All staff have a role to play in supporting and championing equality and ensuring that our workplace and the services we deliver are free from discrimination. This includes delivering the organisations obligations as they are set out within the Equality Act and Public Sector Equality Duty, which means not only ensuring equal opportunities for staff and service users, but also ensuring that patients have equal access to NHS services and that health inequalities are reduced across all protected characteristics.
Treating people equally may mean treating people differently or more favourably, in order to ensure equal access for example, by giving staff with dyslexia more time to sit tests, or by giving people with learning disabilities longer appointments. All staff must ensure that they have the skills, knowledge and competences outlined within the competency framework to ensure that their practice and the care they provide meets the needs of all individuals with protected characteristics, where appropriate taking account of cultural or language needs, respecting difference and taking action to reduce health inequalities.
All employees must be aware of their obligations and to abide by the spirit and nature of these requirements to avoid direct and indirect discrimination, instead championing equal access to health and care outcomes.
Additional Information:
Appraisal
Practice Plus Group operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service need in the operational plan.
Code of Conduct for Professional Group
All members of staff are required to work in accordance with their professional groups code of conduct (e.g. NMC, GMC, HPC).
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Conflict of Interests
You may not without the consent of Practice Plus Group engage in any outside employment and in accordance with Practice Plus Group Conflict of Interest Policy you must declare to your manager all private interests, which could potentially result in personal gain as a consequence of your employment position in Practice Plus Group. Interests that might appear to be in conflict should also be declared.
Criminal Records Bureau
It is a requirement of this position that a Criminal Records Bureau disclosure at the enhanced level is undertaken.
Confidentiality
The post holder is required not to disclose such information, particularly that relating to patients and staff. All employees are subject to the Data Protection Act 1998 and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within. The post holder must not at any time use personal data held by Practice Plus Group for any unauthorised purpose or disclosure such as data to a third party.
You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of Practice Plus Group, unless expressly authorised to do so by Practice Plus Group. Further guidance on confidentiality is contained within Practice Plus Group Information Security Management System (ISMS).
Data Protection
The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act and the companys ISO27001 accreditation. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorized persons or organizations as instructed.
Education and Training
Personal continuing professional development is encouraged and an annual appraisal system is in place to discuss CPD and ongoing objectives.
Equal Opportunities
The post holder is required at all times to carry out responsibilities with due regard to Practice Plus Group Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with Practice Plus Group.
Health and Safety
As an employee of Practice Plus Group, the postholder has a duty under the Health and Safety at Work Act 1974, to:-
Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
Risk Management
All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.
This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
This job description is subject to regular review and appropriate modification.
Job description
Job responsibilities
You will manage calls from patients and healthcare professionals with urgent and non-urgent healthcare needs, using the Pathways System appropriately to direct the patient to the service suitable for their needs.
You will use computer systems to capture patient information along with being expected to demonstrate self-directed learning and practice.
There will be a period of competency-based training both initially and over the first 6 months of employment which you must complete in order to perform all the duties of the job to the required standard.
Principal duties and responsibilities:
1.0 Call Handling
Receive requests for assistance, treatment or care to IUC / NHS 111 call centre. The requests may be from members of the public, healthcare practitioners or other professionals.
Interact with Individuals using telecommunications. You will answer the calls in an efficient and courteous manner using organisational standards and protocols. This will involve triaging patient calls using the appropriate Pathways System.
Communicate effectively in a healthcare environment with colleagues as well as callers to the IUC / NHS 111 service. You will need to adjust the way you communicate to fit their knowledge and deal with callers with empathy and understanding. You will accurately record and check or amend details on the call logging computer system.
Direct requests for assistance, care or treatment using protocols or guidelines by signposting patients/callers to the most appropriate care/service using the Directory of Services where appropriate, guided by Pathways. This includes making judgements around what may or may not be significant changes in a patients condition. This may involve recognition and appropriate response to emergency situations.
Support the safeguarding of individuals following local protocols and standards. Relate to others in ways which support rights, inclusion and wellbeing of individuals, supporting individuals to keep themselves safe.
Contribute to the effectiveness of teams. Work as part of a multidisciplinary team, actively contributing to service improvements where appropriate. Assist new members of staff. Assist in general administrative and clerical duties. Provide cover for sickness, bank holidays, and annual leave of other health advisors. Work flexibly across sites as required by the service.
2.0 General Duties
Act within the limits of your competence and authority, i.e. work to Pathways competencies and adhere to local protocols and procedures.
Make sure your actions reduce risks to health and safety by maintaining a tidy office/call centre at all times, cleaning equipment before use and supporting the maintenance of equipment by reporting any faults as per local procedures. Adhere to health and safety policies and report incidents and risks identified through Datix or via line manager.
Comply with legal requirements for maintaining confidentiality by maintaining strict confidentiality of all issues concerned with the service. Adhere to requirements of the Data Protection Act 1984, information governance and Caldicott Principles.
Foster peoples equality, diversity and rights by being proactive against discrimination.
3.0 Managing Self
Make use of supervision. Participate in regular supervision in line with local guidelines in order to continually improve your performance and gain support following difficult calls.
Develop your own knowledge and practice, which includes reflecting on your practice, and taking opportunities to improve your practice and apply learning in the workplace.
Ensure personal fitness for work presenting a positive image of self and the organisation. Maintain professional conduct including appearance at all times.
Developing Others
NB there is scope to add a Pathways coaching function to this role once the health advisor has gained experience in their role and is keen to support development of others. The additional competences would be.
Undertake coaching or mentoring with new health advisors to support them in the IUC / NHS 111 call centre and their use of Pathways. This would require additional training to gain accreditation as an NHS Pathway coach or other Clinical Decision Making System equivalent.
Probationary periods
All staff new to the organisation are required to undertake Pathways training. Continuation in the role is dependent upon successful completion of training.
Equality and diversity
All staff have a role to play in supporting and championing equality and ensuring that our workplace and the services we deliver are free from discrimination. This includes delivering the organisations obligations as they are set out within the Equality Act and Public Sector Equality Duty, which means not only ensuring equal opportunities for staff and service users, but also ensuring that patients have equal access to NHS services and that health inequalities are reduced across all protected characteristics.
Treating people equally may mean treating people differently or more favourably, in order to ensure equal access for example, by giving staff with dyslexia more time to sit tests, or by giving people with learning disabilities longer appointments. All staff must ensure that they have the skills, knowledge and competences outlined within the competency framework to ensure that their practice and the care they provide meets the needs of all individuals with protected characteristics, where appropriate taking account of cultural or language needs, respecting difference and taking action to reduce health inequalities.
All employees must be aware of their obligations and to abide by the spirit and nature of these requirements to avoid direct and indirect discrimination, instead championing equal access to health and care outcomes.
Additional Information:
Appraisal
Practice Plus Group operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service need in the operational plan.
Code of Conduct for Professional Group
All members of staff are required to work in accordance with their professional groups code of conduct (e.g. NMC, GMC, HPC).
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Conflict of Interests
You may not without the consent of Practice Plus Group engage in any outside employment and in accordance with Practice Plus Group Conflict of Interest Policy you must declare to your manager all private interests, which could potentially result in personal gain as a consequence of your employment position in Practice Plus Group. Interests that might appear to be in conflict should also be declared.
Criminal Records Bureau
It is a requirement of this position that a Criminal Records Bureau disclosure at the enhanced level is undertaken.
Confidentiality
The post holder is required not to disclose such information, particularly that relating to patients and staff. All employees are subject to the Data Protection Act 1998 and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within. The post holder must not at any time use personal data held by Practice Plus Group for any unauthorised purpose or disclosure such as data to a third party.
You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of Practice Plus Group, unless expressly authorised to do so by Practice Plus Group. Further guidance on confidentiality is contained within Practice Plus Group Information Security Management System (ISMS).
Data Protection
The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act and the companys ISO27001 accreditation. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorized persons or organizations as instructed.
Education and Training
Personal continuing professional development is encouraged and an annual appraisal system is in place to discuss CPD and ongoing objectives.
Equal Opportunities
The post holder is required at all times to carry out responsibilities with due regard to Practice Plus Group Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with Practice Plus Group.
Health and Safety
As an employee of Practice Plus Group, the postholder has a duty under the Health and Safety at Work Act 1974, to:-
Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
Risk Management
All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.
This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
This job description is subject to regular review and appropriate modification.
Person Specification
Qualifications
Essential
- View the person specification
- Qualifications
- Essential criteria
- GCSE in English and Maths, or equivalent Experience in a customer service role dealing with the public
- Able to work on-site - this is not a remote role
- Able to work shifts including some weekends and evenings
- Good telephone manner
Desirable
- Call Centre experience
Person Specification
Qualifications
Essential
- View the person specification
- Qualifications
- Essential criteria
- GCSE in English and Maths, or equivalent Experience in a customer service role dealing with the public
- Able to work on-site - this is not a remote role
- Able to work shifts including some weekends and evenings
- Good telephone manner
Desirable
- Call Centre experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Practice Plus Group
Address
Practice Plus IUC
Unit 4
Dorking Business Park
Dorking
Surrey
RH4 1HJ
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer details
Employer name
Practice Plus Group
Address
Practice Plus IUC
Unit 4
Dorking Business Park
Dorking
Surrey
RH4 1HJ
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 17 day(s) ago
Reference: 2384012
Job summary
Havering Libety PCN Care Coordinator
Learning Disabilities and Unpaid Carers
Make a Real Difference to People's Lives
Havering Liberty Primary Care Network is seeking a compassionate, organised and proactive Care Coordinator to support people with learning disabilities and unpaid carers across our five member practices.
This is an exciting opportunity to play a key role in reducing health inequalities, improving access to healthcare and helping some of our most vulnerable patients receive the support they need. You will work closely with GP practices, community services, social care, voluntary sector organisations and carers' services to help individuals navigate complex systems and access the right support at the right time.
If you are passionate about improving outcomes, building relationships and delivering person-centred care, we would love to hear from you.
Main duties of the job
The Role
As a PCN Care Coordinator, you will:
Support people with learning disabilities and unpaid carers to access health, social care and community services.
Promote and support uptake of annual health checks and health action plans.
Help ensure reasonable adjustments and accessible communication are in place.
Coordinate follow-up actions and maintain accurate records.
Work closely with GP practices, social prescribers, community teams and voluntary sector partners.
Support identification and recording of people with learning disabilities and unpaid carers.
Contribute to service development, patient engagement and quality improvement initiatives.
Help improve patient experience and reduce health inequalities across the PCN.
About You
We are looking for someone who:
Has experience working in health care, social care, community services, customer services or a care coordination role.
Is highly organised and able to manage competing priorities.
Has excellent communication and interpersonal skills.
Can build trusting relationships with patients, carers and professionals.
Is confident using IT systems and maintaining accurate records.
Demonstrates empathy, patience and a commitment to inclusion.
Understands the importance of confidentiality, safeguarding and professional boundaries.
Is passionate about improving outcomes for people with learning disabilities and unpaid carers.
About us
Havering Liberty Primary Care Network
Havering Liberty Primary Care Network is a collaborative neighbourhood network comprising:
Hornchurch Healthcare
Maylands Healthcare
Avon Road Surgery
Haiderian Medical Centre
Cranham Village Surgery
Working together, we deliver innovative services designed to improve health outcomes, tackle inequalities and provide joined-up care for our local population.
Havering Liberty PCN is led by our Clinical Director and PCN Leadership Team who work together with the GP leads and their practice colleagues. The PCN is supported by its GP Federation, Havering Health Ltd, who are the employing body for the workforce of the network. The GP Federation supports the provision of innovative, high-quality and responsible health care services for Haverings residents.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£29,000 to £33,000 a year Depending on experience
Contract
Fixed term
Duration
1 years
Working pattern
Full-time, Part-time
Reference number
B0167-26-0042
Job locations
Hornchurch Healthcare
Romford
Essex
RM11 1AX
United Kingdom
Cranham Village Surgery
143 Ingrebourne Gardens
UPMINSTER
Essex
RM14 1BL
United Kingdom
Haiderian Medical Centre
181 Corbets Tey Road
UPMINSTER
Essex
RM14 2YN
United Kingdom
Avon Road Surgery
UPMINSTER
Essex
RM14 1RG
United Kingdom
Maylands Healthcare
300 Upper Rainham Road
HORNCHURCH
Essex
RM12 4EQ
United Kingdom
Job description
Job responsibilities
We do not provide visa sponsorship
JOB SUMMARY
Job summary The PCN Care Coordinator will provide proactive, person-centred coordination and practical support for people with learning disabilities and for unpaid carers registered with Havering Liberty PCN practices. The post holder will work across the Primary Care Network to improve identification, access, communication, continuity and follow-up, helping patients and carers navigate health, social care and community services. The role will support practices to deliver high-quality annual health checks and health action plans for people with learning disabilities, promote reasonable adjustments and accessible communication, and strengthen the identification and support of unpaid carers. The post holder will coordinate activity across practices and partner organisations, maintain accurate records, support multidisciplinary working and contribute to service improvement and reduction of health inequalities. The post holder will work within agreed protocols and their level of competence. The role is non-clinical and does not replace clinical assessment, diagnosis or treatment. Key aims of the role Improve the identification and recording of people with learning disabilities and unpaid carers across PCN practices. Increase equitable access to timely, person-centred primary care, including annual health checks, health action plans and relevant preventative care. Help patients and carers understand, access and navigate appropriate health, social care, advocacy and voluntary sector support. Promote reasonable adjustments, accessible information and communication tailored to individual needs. Coordinate follow-up and agreed actions so that patients and carers experience joined-up support. Use data, patient and carer feedback and quality-improvement methods to identify gaps and improve services. Key duties and responsibilities 1. Support for people with learning disabilities Work with practices to identify patients on the learning disability register and support the validation and maintenance of accurate records in EMIS. Coordinate call and recall activity for annual health checks, using accessible and personalised methods of contact and following up non-response in line with agreed protocols. Support appointment booking, including longer appointments, appropriate timing, carer involvement, interpreter or communication support and other reasonable adjustments where required. Contact patients, families, carers or representatives, where appropriately authorised, to explain the purpose of annual health checks and help address practical barriers to attendance. Support practices to prepare for annual health checks by ensuring relevant information, templates and previous actions are available to the clinical team. After clinical review, help coordinate non-clinical actions arising from health action plans, referrals, screening, immunisation, medication reviews or wider wellbeing needs, as directed by an appropriate clinician. Maintain and communicate agreed reasonable-adjustment information so that patients do not have to repeat their needs unnecessarily, while respecting consent and confidentiality. Promote accessible information, including easy-read materials, and check understanding using clear, respectful communication. Escalate clinical, safeguarding, capacity, consent or welfare concerns promptly to the appropriate clinician or safeguarding lead. 2. Support for unpaid carers Work with practices and PCN colleagues to improve the proactive identification and accurate recording of unpaid carers, including young adult carers where appropriate. Support carers to access health checks, vaccinations, wellbeing support, social prescribing, contingency planning and other locally available services, in line with current pathways. Recognise that a person may be both a patient and an unpaid carer and ensure their own health and wellbeing needs are not overlooked. Support appropriate involvement of carers in a patients care while respecting the patients consent, capacity, privacy and right to confidentiality. Identify indicators of carer strain, isolation or breakdown of caring arrangements and escalate concerns through agreed practice and safeguarding processes. Maintain up-to-date information about local carers services and build effective working relationships with relevant organisation. 3. Care coordination and personalised support Act as a consistent, accessible point of contact for allocated patients and carers, within agreed role boundaries. Listen to what matters to the person, identify practical barriers and support agreed personalised care and support planning. Coordinate referrals, appointments and follow-up actions across primary care, community health, mental health, social care, advocacy and voluntary sector services. Support transitions between services and life stages where coordinated primary care input is required. Arrange and support multidisciplinary or multi-agency discussions, prepare information, record agreed actions and track completion. Encourage use of appropriate digital services while providing alternatives for people who are digitally excluded or need additional support. Provide information and signposting in an impartial way and support informed choice. 4. Practice and PCN administration Prepare reports, dashboards and updates for practices and the PCN, ensuring that information is accurate, proportionate and appropriately anonymised or aggregated. Support meetings through agenda preparation, coordination, minute taking and action tracking. Contribute to PCN communications, awareness campaigns and engagement activity relating to learning disabilities and unpaid carers. Support data-quality improvement related to PCN contracts, enhanced services and local priorities. 5. Partnership working and service development Build constructive working relationships with GP practice teams, PCN colleagues, community services, adult social care, carers organisations, advocacy services and voluntary and community sector partners. Help map referral routes and maintain an accurate directory of relevant local services. Seek and use patient and carer feedback to improve accessibility, experience and outcomes. Contribute to audits, quality-improvement activity, service evaluation and the development of new pathways or projects. Identify gaps, duplication, access barriers and health inequalities and raise these with the appropriate PCN lead. Work flexibly across PCN sites and provide reasonable cross-cover for other non-clinical PCN functions where compatible with the role. Collaborative working relationships People with learning disabilities, unpaid carers, families and authorised representatives PCN Clinical Director, Strategy and Transformation Manager, Operations Manager and Digital Facilitator GPs, practice managers, nurses, healthcare assistants and administrative teams Social prescribers, care coordinators, pharmacists and other Additional Roles Reimbursement Scheme colleagues Community learning disability services, mental health services, social care, advocacy and safeguarding teams Local carers organisations, voluntary and community sector services and neighbourhood partners Professional boundaries, consent and safeguarding Work within the limits of competence and seek advice from an appropriate clinician or manager whenever the situation falls outside the role. Follow organisational procedures relating to consent, mental capacity, best-interest decision-making, information sharing and involvement of carers or representatives. Do not make clinical decisions, provide diagnosis or treatment advice, or independently interpret clinical results. Recognise and respond to safeguarding concerns involving adults or children, including concerns about neglect, abuse, coercion, carer stress or breakdown of care arrangements. Use professional curiosity, record concerns clearly and escalate promptly in accordance with local policy. Education, learning and development Complete all organisational mandatory and statutory training required for the role. Complete role-specific learning in learning disability awareness, accessible communication, reasonable adjustments, autism awareness, safeguarding, consent and mental capacity, unpaid carer awareness and personalised care. Participate in induction, supervision, annual appraisal and the development of a personal development plan. Keep knowledge of relevant local services, pathways and good practice up to date and share learning with colleagues. Quality, information governance and confidentiality Contribute to clinical governance, audit, risk management, incident learning and quality-improvement activity within the scope of the role. Maintain complete, accurate and timely records and meet agreed deadlines for reporting and follow-up. Treat all information as confidential and comply with organisational information-governance policies. Process personal data fairly, lawfully and only for authorised purposes, in accordance with the Data Protection Act 2018, UK GDPR and relevant organisational procedures. Share information only where there is a lawful basis, a legitimate need and appropriate authorisation. Health, safety, equality and inclusion Follow health and safety, infection prevention and control, lone-working, incident-reporting and risk-management procedures. Take reasonable care of personal safety and the safety of patients, carers, colleagues and visitors.
Job description
Job responsibilities
We do not provide visa sponsorship
JOB SUMMARY
Job summary The PCN Care Coordinator will provide proactive, person-centred coordination and practical support for people with learning disabilities and for unpaid carers registered with Havering Liberty PCN practices. The post holder will work across the Primary Care Network to improve identification, access, communication, continuity and follow-up, helping patients and carers navigate health, social care and community services. The role will support practices to deliver high-quality annual health checks and health action plans for people with learning disabilities, promote reasonable adjustments and accessible communication, and strengthen the identification and support of unpaid carers. The post holder will coordinate activity across practices and partner organisations, maintain accurate records, support multidisciplinary working and contribute to service improvement and reduction of health inequalities. The post holder will work within agreed protocols and their level of competence. The role is non-clinical and does not replace clinical assessment, diagnosis or treatment. Key aims of the role Improve the identification and recording of people with learning disabilities and unpaid carers across PCN practices. Increase equitable access to timely, person-centred primary care, including annual health checks, health action plans and relevant preventative care. Help patients and carers understand, access and navigate appropriate health, social care, advocacy and voluntary sector support. Promote reasonable adjustments, accessible information and communication tailored to individual needs. Coordinate follow-up and agreed actions so that patients and carers experience joined-up support. Use data, patient and carer feedback and quality-improvement methods to identify gaps and improve services. Key duties and responsibilities 1. Support for people with learning disabilities Work with practices to identify patients on the learning disability register and support the validation and maintenance of accurate records in EMIS. Coordinate call and recall activity for annual health checks, using accessible and personalised methods of contact and following up non-response in line with agreed protocols. Support appointment booking, including longer appointments, appropriate timing, carer involvement, interpreter or communication support and other reasonable adjustments where required. Contact patients, families, carers or representatives, where appropriately authorised, to explain the purpose of annual health checks and help address practical barriers to attendance. Support practices to prepare for annual health checks by ensuring relevant information, templates and previous actions are available to the clinical team. After clinical review, help coordinate non-clinical actions arising from health action plans, referrals, screening, immunisation, medication reviews or wider wellbeing needs, as directed by an appropriate clinician. Maintain and communicate agreed reasonable-adjustment information so that patients do not have to repeat their needs unnecessarily, while respecting consent and confidentiality. Promote accessible information, including easy-read materials, and check understanding using clear, respectful communication. Escalate clinical, safeguarding, capacity, consent or welfare concerns promptly to the appropriate clinician or safeguarding lead. 2. Support for unpaid carers Work with practices and PCN colleagues to improve the proactive identification and accurate recording of unpaid carers, including young adult carers where appropriate. Support carers to access health checks, vaccinations, wellbeing support, social prescribing, contingency planning and other locally available services, in line with current pathways. Recognise that a person may be both a patient and an unpaid carer and ensure their own health and wellbeing needs are not overlooked. Support appropriate involvement of carers in a patients care while respecting the patients consent, capacity, privacy and right to confidentiality. Identify indicators of carer strain, isolation or breakdown of caring arrangements and escalate concerns through agreed practice and safeguarding processes. Maintain up-to-date information about local carers services and build effective working relationships with relevant organisation. 3. Care coordination and personalised support Act as a consistent, accessible point of contact for allocated patients and carers, within agreed role boundaries. Listen to what matters to the person, identify practical barriers and support agreed personalised care and support planning. Coordinate referrals, appointments and follow-up actions across primary care, community health, mental health, social care, advocacy and voluntary sector services. Support transitions between services and life stages where coordinated primary care input is required. Arrange and support multidisciplinary or multi-agency discussions, prepare information, record agreed actions and track completion. Encourage use of appropriate digital services while providing alternatives for people who are digitally excluded or need additional support. Provide information and signposting in an impartial way and support informed choice. 4. Practice and PCN administration Prepare reports, dashboards and updates for practices and the PCN, ensuring that information is accurate, proportionate and appropriately anonymised or aggregated. Support meetings through agenda preparation, coordination, minute taking and action tracking. Contribute to PCN communications, awareness campaigns and engagement activity relating to learning disabilities and unpaid carers. Support data-quality improvement related to PCN contracts, enhanced services and local priorities. 5. Partnership working and service development Build constructive working relationships with GP practice teams, PCN colleagues, community services, adult social care, carers organisations, advocacy services and voluntary and community sector partners. Help map referral routes and maintain an accurate directory of relevant local services. Seek and use patient and carer feedback to improve accessibility, experience and outcomes. Contribute to audits, quality-improvement activity, service evaluation and the development of new pathways or projects. Identify gaps, duplication, access barriers and health inequalities and raise these with the appropriate PCN lead. Work flexibly across PCN sites and provide reasonable cross-cover for other non-clinical PCN functions where compatible with the role. Collaborative working relationships People with learning disabilities, unpaid carers, families and authorised representatives PCN Clinical Director, Strategy and Transformation Manager, Operations Manager and Digital Facilitator GPs, practice managers, nurses, healthcare assistants and administrative teams Social prescribers, care coordinators, pharmacists and other Additional Roles Reimbursement Scheme colleagues Community learning disability services, mental health services, social care, advocacy and safeguarding teams Local carers organisations, voluntary and community sector services and neighbourhood partners Professional boundaries, consent and safeguarding Work within the limits of competence and seek advice from an appropriate clinician or manager whenever the situation falls outside the role. Follow organisational procedures relating to consent, mental capacity, best-interest decision-making, information sharing and involvement of carers or representatives. Do not make clinical decisions, provide diagnosis or treatment advice, or independently interpret clinical results. Recognise and respond to safeguarding concerns involving adults or children, including concerns about neglect, abuse, coercion, carer stress or breakdown of care arrangements. Use professional curiosity, record concerns clearly and escalate promptly in accordance with local policy. Education, learning and development Complete all organisational mandatory and statutory training required for the role. Complete role-specific learning in learning disability awareness, accessible communication, reasonable adjustments, autism awareness, safeguarding, consent and mental capacity, unpaid carer awareness and personalised care. Participate in induction, supervision, annual appraisal and the development of a personal development plan. Keep knowledge of relevant local services, pathways and good practice up to date and share learning with colleagues. Quality, information governance and confidentiality Contribute to clinical governance, audit, risk management, incident learning and quality-improvement activity within the scope of the role. Maintain complete, accurate and timely records and meet agreed deadlines for reporting and follow-up. Treat all information as confidential and comply with organisational information-governance policies. Process personal data fairly, lawfully and only for authorised purposes, in accordance with the Data Protection Act 2018, UK GDPR and relevant organisational procedures. Share information only where there is a lawful basis, a legitimate need and appropriate authorisation. Health, safety, equality and inclusion Follow health and safety, infection prevention and control, lone-working, incident-reporting and risk-management procedures. Take reasonable care of personal safety and the safety of patients, carers, colleagues and visitors.
Person Specification
Knowledge and Skill
Essential
- Understanding of person-centred care,
- confidentiality, consent, safeguarding and
- professional boundaries.
- Awareness of health inequalities and
- common barriers experienced by people with
- learning disabilities and unpaid carers.
- Understanding of the importance of
- reasonable adjustments and accessible
- communication.
- Excellent verbal and written communication
- skills, with the ability to adapt
- communication to individual needs.
- Strong organisation, prioritisation, time
- management and follow-up skills.
- Ability to build trusting relationships while
- maintaining professional boundaries.
- Ability to handle sensitive conversations with
- empathy, patience and diplomacy.
- Ability to recognise risk or deterioration and
- escalate concerns appropriately.
- Ability to work independently within agreed
- protocols and contribute effectively to a
- team.
- Ability to collect, record and present
- information accurately.
- Proactive, flexible and solutions-focused
- approach.
Desirable
- Knowledge of annual health checks and
- health action plans for people with
- learning disabilities.
- Knowledge of local learning disability,
- carers, social care, advocacy and
- voluntary sector services.
- Awareness of mental capacity
- principles and information-sharing
- considerations.
- Experience producing accessible or
- easy-read information.
- Quality-improvement, audit or service
- evaluation skills.
- Experience engaging people who are
- less likely to access services.
Experience
Essential
- At least two years experience in health,
- social care, education, community services
- or another support role involving direct
- contact with people, families or carers, in a
- paid or voluntary capacity.
- Experience of working within a
- multidisciplinary or multi-agency
- environment.
- Experience of maintaining accurate records,
- coordinating activity and following up
- actions.
- Experience of supporting people who may be
- vulnerable or experience barriers to
- accessing services.
Desirable
- Experience in primary care or the NHS.
- Experience supporting people with
- learning disabilities and/or unpaid
- carers.
- Experience of call and recall, caseload
- administration or care navigation.
- Experience using EMIS or another
- clinical record system.
Other Requirements
Essential
- Able to travel efficiently between PCN
- practices and other local venues.
- Able to work flexibly in response to service
- needs, within contracted hours.
Desirable
- Ability to undertake occasional
- community or home visits in
- accordance with policy and risk
- assessment.
Demonstration of PCN Values
Essential
- Commitment to patient-centred care, health
- equity, dignity and respect.
- Inclusive and non-judgemental approach.
- Reliable, accountable and able to maintain
- confidentiality.
- Commitment to collaborative working and
- continuous improvement.
Qualifications
Essential
- Good standard of general education,
- including English and mathematics at GCSE
- grade C/4 or equivalent.
- Competent in Microsoft Outlook, Word and
- Excel and confident using digital systems.
- Willingness to complete mandatory and role
- specific training.
Desirable
- Care coordination or personalised care
- training recognised by the Personalised
- Care Institute.
- Training in learning disability
- awareness, autism, accessible
- communication, mental capacity or
- unpaid carer support.
Person Specification
Knowledge and Skill
Essential
- Understanding of person-centred care,
- confidentiality, consent, safeguarding and
- professional boundaries.
- Awareness of health inequalities and
- common barriers experienced by people with
- learning disabilities and unpaid carers.
- Understanding of the importance of
- reasonable adjustments and accessible
- communication.
- Excellent verbal and written communication
- skills, with the ability to adapt
- communication to individual needs.
- Strong organisation, prioritisation, time
- management and follow-up skills.
- Ability to build trusting relationships while
- maintaining professional boundaries.
- Ability to handle sensitive conversations with
- empathy, patience and diplomacy.
- Ability to recognise risk or deterioration and
- escalate concerns appropriately.
- Ability to work independently within agreed
- protocols and contribute effectively to a
- team.
- Ability to collect, record and present
- information accurately.
- Proactive, flexible and solutions-focused
- approach.
Desirable
- Knowledge of annual health checks and
- health action plans for people with
- learning disabilities.
- Knowledge of local learning disability,
- carers, social care, advocacy and
- voluntary sector services.
- Awareness of mental capacity
- principles and information-sharing
- considerations.
- Experience producing accessible or
- easy-read information.
- Quality-improvement, audit or service
- evaluation skills.
- Experience engaging people who are
- less likely to access services.
Experience
Essential
- At least two years experience in health,
- social care, education, community services
- or another support role involving direct
- contact with people, families or carers, in a
- paid or voluntary capacity.
- Experience of working within a
- multidisciplinary or multi-agency
- environment.
- Experience of maintaining accurate records,
- coordinating activity and following up
- actions.
- Experience of supporting people who may be
- vulnerable or experience barriers to
- accessing services.
Desirable
- Experience in primary care or the NHS.
- Experience supporting people with
- learning disabilities and/or unpaid
- carers.
- Experience of call and recall, caseload
- administration or care navigation.
- Experience using EMIS or another
- clinical record system.
Other Requirements
Essential
- Able to travel efficiently between PCN
- practices and other local venues.
- Able to work flexibly in response to service
- needs, within contracted hours.
Desirable
- Ability to undertake occasional
- community or home visits in
- accordance with policy and risk
- assessment.
Demonstration of PCN Values
Essential
- Commitment to patient-centred care, health
- equity, dignity and respect.
- Inclusive and non-judgemental approach.
- Reliable, accountable and able to maintain
- confidentiality.
- Commitment to collaborative working and
- continuous improvement.
Qualifications
Essential
- Good standard of general education,
- including English and mathematics at GCSE
- grade C/4 or equivalent.
- Competent in Microsoft Outlook, Word and
- Excel and confident using digital systems.
- Willingness to complete mandatory and role
- specific training.
Desirable
- Care coordination or personalised care
- training recognised by the Personalised
- Care Institute.
- Training in learning disability
- awareness, autism, accessible
- communication, mental capacity or
- unpaid carer support.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Havering Health Ltd
Address
Hornchurch Healthcare
Romford
Essex
RM11 1AX
United Kingdom
Employer's website
Employer details
Employer name
Havering Health Ltd
Address
Hornchurch Healthcare
Romford
Essex
RM11 1AX
United Kingdom
Employer's website
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