Job summary

Due to the expansion of our busy service we are looking for a dynamic individuals with excellent communication skills to join our Phlebotomy Service. You will work within a dedicated team who provide front line care to hospital inpatients, outpatients & GP patients.

You will need to be flexible in your approach to working as the Phlebotomy service is provided 7 days a week operated on a rota basis. You must be willing to work weekends and bank holidays.Excellent communication and organisational skills are integral to the post. Being proficient in venepuncture is integral in this role , If you have what it takes to deliver and you want to make a difference then please contact us below.

Main duties of the job

You will be able to work well within a team, be able to use your initiative and be willing to acquire new skills and knowledge. Attention to detail will be a key characteristic. You will be able to work in a busy environment and have a strongly held commitment to high standards of service delivery.

Experience of dealing with patients and staff in the hospital environment or Blood Test Clinics will be of benefit.

About us

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Job summary

The Molecular Diagnostics department is looking to recruit a pro-active, enthusiastic, and highly motivated SHTO to support scientific staff in the day to day running of the laboratory. In this role youll undertake detailed laboratory work and provide vital support to qualified scientific staff. Specifically, that means preparing samples for testing or storage, performing analytical tests, operating analysers, and carrying out basic maintenance on equipment. Some laboratory clerical work and consumable ordering will also be required. You'll also be on hand to deal with queries from hospitals, other departments, medical staff, or visitors and to assist in the training and development of other support staff.

This position demands great team working and organisational skills, attention to detail and the ability to precisely follow written and verbal instructions. Good communication skills are essential.

The working pattern for this role is 37.5 hours/ 5 days per week. You will be required to work a shift system which operates between the hours of 7:00 to 18:00, Monday to Saturday (exact working hours to be discussed with the successful candidate).

Main duties of the job

• You will be required to perform a range of clerical, scientific and technical activities related to the preparation, testing and storage of blood from our patients, with the support of the team
• You will operate analysers and carry out basic maintenance on equipment
• You will be responsible for the support and training of new and less experienced staff
• You will be required to undertake precise repetitive manipulation of equipment and blood samples and carry out routine tasks on a regular basis
• You will be required to monitor and order stock, consumable and reagents
• You will be required to handle blood samples and a range of equipment
• The role will require you to work between the hours of 7am to 6pm
• You will be required to manually handle equipment on a daily basis weighing up to 13 kgs, with or without mechanical aids, with appropriate training

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job summary

The Care Navigator plays a key role in supporting the smooth running of the practice by providing frontline assistance to patients, visitors, and the wider clinical team. You will act as the first point of contact for patients, helping them access the most appropriate services or healthcare professional, while undertaking a range of reception-based administrative duties to ensure excellent patient experience and efficient practice operations. This role requires excellent communication skills, a proactive attitude, and a commitment to providing high-quality patient care.

A key focus is on improving patient outcomes, enhancing continuity of care, and promoting independence and wellbeing wherever possible.

Main duties of the job

Patient Support and Navigation

• Provide a professional, friendly, and efficient service to patients, whether in person or over the telephone.
• Utilise care navigation techniques to guide patients to the most appropriate clinician, service, or source of support, identifying patient needs regardless of how they are presented.
• Apply the principles of Non-Violent Communication (NVC) to ensure that patient interactions are empathetic, respectful, and solution-focused.
• Process appointment requests, home visit requests, and telephone consultations accurately and efficiently.
• Take and relay accurate messages to clinical and administrative staff.

Administrative Duties

• Manage incoming and outgoing correspondence, including post and emails.
• Process and distribute incoming and outgoing mail appropriately.
• File and retrieve paperwork as required following practice protocols.
• Ensure that patient information is recorded and updated accurately on the clinical system in line with practice procedures.
• Initiate contact with and respond to requests from patients, healthcare providers, and other external agencies as appropriate.

About us

We are a large GP surgery in a town centre location with a branch site in Mawsley as well.

We have a large team of GP's Nurses, HCA's MHP's and other services including Physio.

Details

Date posted

07 October 2026

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2970-26-0031

Job locations

Prospect House

121 Lower Street

Kettering

Northants

NN16 8DN

United Kingdom

Mawsley Branch

School Road

Mawsley

Northamptonshire

NN14 1SN

United Kingdom

Job description

Job responsibilities

WEAVERS MEDICAL

Job Description

TitleCare Navigator and Front Desk Receptionist

Responsible toManaging Partner

LocationWeavers Medical, Prospect House, Kettering and Mawsley branch Surgery, School Road, Mawsley

Roles available

Role 1

Monday 08.00-13.00

Tuesday non working day

Wednesday non working day

Thursday 08.00-13.00

Friday 13.30-18.30

Role 2

Monday 08.00-13.00

Tuesday 13.30-18.30

Wednesday 13.30-18.30

Thursday non working day

Friday 08.00-13.00

Role 3

Monday 08.00-13.00

Tuesday non working day

Wednesday 08.00-13.00

Thursday 13.00-18.00

Friday 08.00-13.00

Job Summary

The Care Navigator plays a key role in supporting the smooth running of the practice by providing frontline assistance to patients, visitors, and the wider clinical team. You will act as the first point of contact for patients, helping them access the most appropriate services or healthcare professional, while undertaking a range of reception-based administrative duties to ensure excellent patient experience and efficient practice operations. This role requires excellent communication skills, a proactive attitude, and a commitment to providing high-quality patient care.

A key focus is on improving patient outcomes, enhancing continuity of care, and promoting independence and wellbeing wherever possible.

Main Duties and Responsibilities

Patient Support and Navigation

• Provide a professional, friendly, and efficient service to patients, whether in person or over the telephone.
• Utilise care navigation techniques to guide patients to the most appropriate clinician, service, or source of support, identifying patient needs regardless of how they are presented.
• Apply the principles of Non-Violent Communication (NVC) to ensure that patient interactions are empathetic, respectful, and solution-focused.
• Process appointment requests, home visit requests, and telephone consultations accurately and efficiently.
• Take and relay accurate messages to clinical and administrative staff.

Administrative Duties

• Manage incoming and outgoing correspondence, including post and emails.
• Process and distribute incoming and outgoing mail appropriately.
• File and retrieve paperwork as required following practice protocols.
• Ensure that patient information is recorded and updated accurately on the clinical system in line with practice procedures.
• Initiate contact with and respond to requests from patients, healthcare providers, and other external agencies as appropriate.

Practice Support

Maintain a clean and tidy work environment, including shared spaces such as kitchen and reception areas.

• Act as a fire coordinator on a rota basis following training.

Reception Duties

Make appointments using care navigation and actively sign post patients to the most appropriate source of help

Use directory of services as part of care navigation.

Help patients with using the digital practice via the tablets located in the reception area

Direct patients to the website to request sick notes, medication, change of address etc.

Accept forms over the desk for completion by the doctor and advise of charges

Cancel and re-schedule appointments as required from time to time

Greet patients and mark them as arrived for their appointment

Encourage patient use of self check in

Advise patients of late policy as required

Ensure patients waiting are advised of delays in their appointments

Page patients who are past their appointment time.

Process new registration requests

Accept cash/card payments non NHS services and issue receipts to patients.

Process requests for urgent prescriptions and advise patient of process/policy

Answering the telephone when working on the first floor reception desk

Administration

To have a thorough knowledge of all practice procedures

To work in accordance of written protocols

Preparing paperwork/notes for surgeries and clinics

Preparing home visit paperwork for GPs and paramedic

Filing paperwork at the front desk ready for collection

Photocopying as required

Weekly process incoming and outgoing notes to PCSE

Confidentiality

• Uphold patient confidentiality at all times in accordance with practice policies, GDPR, and NHS guidelines.
• Access and use confidential information only when necessary and only share information with authorised personnel.

Health, Safety, and Security

• Promote and maintain own and others health, safety, and security as defined in the practices Health and Safety Policy.
• Adhere to the Prospect House Fire Strategy and all related emergency procedures.

Equality and Diversity

• Act in a manner that recognises the equality, diversity, and rights of patients, carers, and colleagues.
• Ensure respectful and non-judgemental communication and behaviour towards all individuals.

Personal and Professional Development

• Participate in annual appraisals and personal development reviews.
• Take responsibility for own learning, professional development, and performance.
• Contribute to the induction and support of new team members as appropriate.

Communication

• Communicate effectively with patients, carers, colleagues, and external agencies.
• Recognise the need for alternative methods of communication and adapt appropriately.

Additional Responsibilities

• Carry out any other duties reasonably requested by the Reception Supervisor or Managing Partner, commensurate with the role and grade.

This job description is not exhaustive and will be reviewed regularly in line with service needs.

Job description Job responsibilities WEAVERS MEDICALJob DescriptionTitleCare Navigator and Front Desk ReceptionistResponsible toManaging PartnerLocationWeavers Medical, Prospect House, Kettering and Mawsley branch Surgery, School Road, MawsleyRoles availableRole 1Monday 08.00-13.00Tuesday non working dayWednesday non working dayThursday 08.00-13.00Friday 13.30-18.30Role 2Monday 08.00-13.00Tuesday 13.30-18.30Wednesday 13.30-18.30Thursday non working dayFriday 08.00-13.00Role 3Monday 08.00-13.00Tuesday non working dayWednesday 08.00-13.00Thursday 13.00-18.00Friday 08.00-13.00Job SummaryThe Care Navigator plays a key role in supporting the smooth running of the practice by providing frontline assistance to patients, visitors, and the wider clinical team. You will act as the first point of contact for patients, helping them access the most appropriate services or healthcare professional, while undertaking a range of reception-based administrative duties to ensure excellent patient experience and efficient practice operations. This role requires excellent communication skills, a proactive attitude, and a commitment to providing high-quality patient care.A key focus is on improving patient outcomes, enhancing continuity of care, and promoting independence and wellbeing wherever possible.Main Duties and ResponsibilitiesPatient Support and Navigation Provide a professional, friendly, and efficient service to patients, whether in person or over the telephone. Utilise care navigation techniques to guide patients to the most appropriate clinician, service, or source of support, identifying patient needs regardless of how they are presented. Apply the principles of Non-Violent Communication (NVC) to ensure that patient interactions are empathetic, respectful, and solution-focused. Process appointment requests, home visit requests, and telephone consultations accurately and efficiently. Take and relay accurate messages to clinical and administrative staff. Administrative Duties Manage incoming and outgoing correspondence, including post and emails. Process and distribute incoming and outgoing mail appropriately. File and retrieve paperwork as required following practice protocols. Ensure that patient information is recorded and updated accurately on the clinical system in line with practice procedures. Initiate contact with and respond to requests from patients, healthcare providers, and other external agencies as appropriate. Practice SupportMaintain a clean and tidy work environment, including shared spaces such as kitchen and reception areas. Act as a fire coordinator on a rota basis following training. Reception Duties Make appointments using care navigation and actively sign post patients to the most appropriate source of help Use directory of services as part of care navigation. Help patients with using the digital practice via the tablets located in the reception area Direct patients to the website to request sick notes, medication, change of address etc. Accept forms over the desk for completion by the doctor and advise of charges Cancel and re-schedule appointments as required from time to time Greet patients and mark them as arrived for their appointment Encourage patient use of self check in Advise patients of late policy as required Ensure patients waiting are advised of delays in their appointments Page patients who are past their appointment time. Process new registration requests Accept cash/card payments non NHS services and issue receipts to patients. Process requests for urgent prescriptions and advise patient of process/policy Answering the telephone when working on the first floor reception deskAdministration To have a thorough knowledge of all practice procedures To work in accordance of written protocols Preparing paperwork/notes for surgeries and clinics Preparing home visit paperwork for GPs and paramedic Filing paperwork at the front desk ready for collection Photocopying as required Weekly process incoming and outgoing notes to PCSE Confidentiality Uphold patient confidentiality at all times in accordance with practice policies, GDPR, and NHS guidelines. Access and use confidential information only when necessary and only share information with authorised personnel. Health, Safety, and Security Promote and maintain own and others health, safety, and security as defined in the practices Health and Safety Policy. Adhere to the Prospect House Fire Strategy and all related emergency procedures. Equality and Diversity Act in a manner that recognises the equality, diversity, and rights of patients, carers, and colleagues. Ensure respectful and non-judgemental communication and behaviour towards all individuals. Personal and Professional Development Participate in annual appraisals and personal development reviews. Take responsibility for own learning, professional development, and performance. Contribute to the induction and support of new team members as appropriate. Communication Communicate effectively with patients, carers, colleagues, and external agencies. Recognise the need for alternative methods of communication and adapt appropriately. Additional Responsibilities Carry out any other duties reasonably requested by the Reception Supervisor or Managing Partner, commensurate with the role and grade. This job description is not exhaustive and will be reviewed regularly in line with service needs.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Administrative experience : 1 year
• Health and Social Care experience : 1 year

Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Essential Administrative experience : 1 year Health and Social Care experience : 1 year

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Weavers Medical

Address

Prospect House

121 Lower Street

Kettering

Northants

NN16 8DN

United Kingdom

Employer's website

https://www.weaversmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Weavers Medical

Address

Prospect House

121 Lower Street

Kettering

Northants

NN16 8DN

United Kingdom

Employer's website

https://www.weaversmedicalcentre.co.uk/ (Opens in a new tab)

Job summary

**Applications will close early once a sufficient number of applications is reached***

We are seeking to recruit a Phlebotomist on a permanent 37.5 hour per week contract to join our existing Domiciliary Phlebotomy Service for North Tees. We are looking to recruit highly motivated enthusiastic person to work as part of the team.

Main duties of the job

The applicants must be clinically competent in carrying out venepuncture requests on patients in the community and demonstrate an ability to work alone. (Please note it is expected that the applicant must already be able to obtain venous blood samples.) The applicant must have a vehicle to use for this post and have business insurance.

The role requires the post holder to be able to communicate clearly with excellent written and verbal communication skills. The post holder will also be expected to the IT literate as electronic systems are used to input clinical data. Previous use of SystmOne would be an advantage The post holder will need to be able to prioritise their day and be familiar with all routine blood tests and their clinical importance.

The hours of work will be on a shift rota over five days a week.

Applicants must be able to access work locations on a frequent basis within short timescales.

About us

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and "Together we are North Tees & Hartlepool"

Details

Date posted

07 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

345-CSU10-8213202

Job locations

Lawson Street

Hardwick Road

Stockton on Tees

TS19 8PE

United Kingdom

Job description

Job responsibilities

We are seeking to recruit a Phlebotomist on a permanent 37.5 hour per week contract to join our existing Domiciliary Phlebotomy Service for North Tees. We are looking to recruit highly motivated enthusiastic person to work as part of the team.

The applicants must be clinically competent in carrying out venepuncture requests on patients in the community and demonstrate an ability to work alone. (Please note it is expected that the applicant must already be able to obtain venous blood samples.)

The role requires the post holder to be able to communicate clearly with excellent written and verbal communication skills. The post holder will also be expected to the IT literate as electronic systems are used to input clinical data. Previous use of SystmOne would be an advantage The post holder will need to be able to prioritise their day and be familiar with all routine blood tests and their clinical importance.

The hours of work will be on a shift rota over five days a week.

Applicants must be able to access work locations on a frequent basis within short timescales.

Job description Job responsibilities We are seeking to recruit a Phlebotomist on a permanent 37.5 hour per week contract to join our existing Domiciliary Phlebotomy Service for North Tees. We are looking to recruit highly motivated enthusiastic person to work as part of the team. The applicants must be clinically competent in carrying out venepuncture requests on patients in the community and demonstrate an ability to work alone. (Please note it is expected that the applicant must already be able to obtain venous blood samples.) The role requires the post holder to be able to communicate clearly with excellent written and verbal communication skills. The post holder will also be expected to the IT literate as electronic systems are used to input clinical data. Previous use of SystmOne would be an advantage The post holder will need to be able to prioritise their day and be familiar with all routine blood tests and their clinical importance. The hours of work will be on a shift rota over five days a week. Applicants must be able to access work locations on a frequent basis within short timescales.

Person Specification

Qualifications

Desirable

• NVQ level 3 or equivalent

Qualification

Essential

• Ability to obtain venous samples

Skills

Essential

• IT literate

Experience

Essential

• Working in clinical practice obtaining venous blood samples

Person Specification Qualifications Desirable NVQ level 3 or equivalent Qualification Essential Ability to obtain venous samples Skills Essential IT literate Experience Essential Working in clinical practice obtaining venous blood samples

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

Lawson Street

Hardwick Road

Stockton on Tees

TS19 8PE

United Kingdom

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

Lawson Street

Hardwick Road

Stockton on Tees

TS19 8PE

United Kingdom

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a motivated, compassionate and forward thinking Health Care Assistant, preferably with primary care experience, to join the nursing team at The Bridge Group Practice.

The purpose of the role is to assist the clinical team in the service and delivery of the care management of the practice population. The post holder will work under indirect supervision of the clinical team and undertake tasks and duties delegated by the clinical team or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policies and procedures.

The post holder will be required to work across both sites: Elliott Chappell Health Centre and The Orchard Centre. The hours are 20 hours per week working over 3 days: Mondays, Tuesday and Wednesdays.

Why Join Us?

• Competitive salary based on experience
• NHS Pension Scheme enrolment
• 5 weeks (pro rata) annual leave plus bank holidays
• Dedicated funding and time for continuous professional development (CPD)
• Free car parking

Main duties of the job

The successful candidate will undertake, record and follow guidelines for the tasks for which they have received appropriate training

Urinalysis and preparation of specimens for investigation by the pathology laboratory

Perform new patient health checks

Measuring and recording following physiological measurements in routine presentations:

1. blood pressure

2. pulse rate and rhythm

3. temperature

4. height and weight - body mass index

5. venepuncture

6. smoking cessation

7. ECG

8. Spirometry

9. Administer vaccinations where appropriately trained and delegated

Prepare and maintain environments and equipment before, during and after patient care interventions

Assist in raising awareness of health and well-being, and how it can be promoted

Give accurate and appropriate information to patients and groups within own competence.

About us

About Us

The Bridge Group Practice is a forward-thinking, friendly GP practice serving a diverse patient list of 9,000 patients. We pride ourselves on delivering high-quality, patient-centred care.

Our clinical team currently comprise of 4 GP Partners, 1 Salaried GP, 2 Advanced Nurse Practitioners, 3 part time Practice Nurses, 1 Nurse Associate, and 2 Health Care Assistants

We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Job summary

This exciting post provides an opportunity to work within a multidisciplinary team of qualified and unqualified staff. You will assist the Safeguarding and Social Work team in collating and compiling safeguarding information and facilitate safe and timely discharge of patients from the hospital. You will have excellent proficiency in Microsoft programmes such as Word, excel, and PowerPoint to support the Safeguarding and Social Work team when preparing reports and documentation.

It is also a patient facing role which involves gathering and collating information from medical notes, patients and multidisciplinary team colleagues, to enable a clear, safe and timely plan for discharge to be followed and establish any additional support needed on discharge.

This role is part-time 30 hours per week

Main duties of the job

The role of the social care coordinator involves providing a high quality, efficient and complete administrative support service including diary management to the Safeguarding and Social Work Team working within a multidisciplinary team of qualified and unqualified staff.

The post holder will work to improve the discharge experience for patients and their families, by facilitating a safe, timely transition to the patient's home or ongoing care facility including managing information and referrals both internally and with external stakeholders.

The post holder will attend morning board rounds and will interact with colleagues such as occupational therapists and physiotherapists, patients and their relatives in a professional manner.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Job summary

Medical Technical Officer 2 - Band 4 Fixed term till March 31st, 2027

Are you interested in working in a clinical laboratory environment and supporting cutting-edge research at the Cambridge University Hospitals NHS Foundation Trust?

An exciting opportunity has arisen within Laboratory Research Services (LRS) for a Medical Technical Assistant 2 to support the delivery of research studies across the Cambridge Biomedical Campus. Working under the supervision of the LRS team, you will contribute to a wide range of laboratory and administrative activities that support approximately 250 research studies each year.

The role involves processing and handling research specimens, entering and managing laboratory results, supporting study set-up activities, and assisting with invoicing and other administrative processes. You will play an important role in ensuring that laboratory support for research studies is delivered efficiently and to a high standard.

You will be expected to have a good understanding of laboratory sample handling and will be involved in receiving, processing, storing, issuing, and arranging the shipment of research samples. The role may also include maintaining basic laboratory equipment and supporting general laboratory operations.

We are looking for an organised and motivated individual with excellent communication, planning, and administrative skills. Must be proficient in Microsoft Excel.

Main duties of the job

• Receive, process, store, and distribute research samples.
• Enter and manage laboratory data and completed results.
• Support the set-up and administration of research studies.
• Assist with invoicing and other administrative activities.
• Arrange shipment and tracking of samples sent to external laboratories.
• Maintain accurate records in accordance with laboratory procedures.
• Assist with the maintenance of basic laboratory equipment.
• Support the delivery of high-quality laboratory services for research studies.

This is a full-time position (37.5 hours per week) funded until 31 March 2027. Occasional weekend working may be required to support study requirements.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job summary

Devon Partnership NHS Trust are looking for an experienced and enthusiastic Senior Estates Officer - Capital Projects to join our Capital Team, which sits as part of the Estates Team. The post holder will work within a multi-discipline team where you will lead on a number of major and minor capital works to deliver a compliant, high quality, safe and efficient estate which provides value for money received from the capital programme. You will be responsible to deliver an annual programme of capital projects to improve the backlog and Health & Safety of the Trust estate.

The role will also involve acting as project lead for capital projects allocated on an annual basis by the Trust and leading on Building/M&E services across the team by co-ordinating input on capital projects from the Trusts Authorised Persons (APs).

Main duties of the job

Main Duties include -

• Prepare and review the 5 year investment plan for the estate, and provide assistance with the completion of ERIC, PAM and other national returns and maintain up to date drawing files for MICAD.
• To deputise for the Estates and Facilities - Health and Safety Manager for the Control of Contractors management.

• Co-ordinate mechanical and electrical responses and commissioning for all capital projects and be an authorised person for at least two mechanical and or electrical systems.

• Assist with the full range of duties in the implementation of building and engineering works as part of the Trusts Capital Programme.
• Assist the Head of Estates on major projects, taking the lead as directed.
• Prepare designs for major capital works in accordance with NHS Health Technical Memorandum (HTMs) and Health Building Notes (HBNs), British Standards and all current legislation.
• Take the Building/M&E technical lead on identified issues related to the management of Estates, Building and Engineering works and providing accurate up to date advice as required.
• Ensure a seamless transfer of completed projects to the Estates operational team to ensure a safe environment for patients staff and visitors.
• Maintain a close and effective working relationship with the Estates Team to achieve an effective and integrated Estates service.
• Act as Project Lead and oversee staff/consultants within the projects team.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job summary

At Unity Healthcare we are looking for a compassionate, experienced and highly organised Phlebotomist to join our friendly and supportive primary care team. This is an exciting opportunity to play a vital role in patient care by delivering high-quality blood collection services across our four sites (Haverhill, Long Melford, Lavenham and Glemsford) and supporting the wider clinical team in providing excellent healthcare to our local community.

As a valued member of our practice, you will work closely with clinical staff and administrative colleagues to ensure patients receive a safe, efficient and positive experience. We pride ourselves on providing patient-centred care in a welcoming environment and are looking for someone who shares our commitment to clinical excellence, teamwork and outstanding customer service.

If you are passionate about helping people, enjoy working in a fast-paced healthcare setting and want to be part of a practice that values and supports its staff, we would love to hear from you.

Main duties of the job

The successful candidate will be responsible for providing a safe, efficient and professional phlebotomy service to our patients, ensuring samples are collected, labelled and processed accurately. You will work closely with the wider clinical team to support patient care, maintain clinical standards and contribute to the smooth running of our treatment room services. The role requires excellent communication skills, attention to detail and a caring approach, as you will regularly support patients who may be anxious about blood tests. You will also be responsible for maintaining accurate records, adhering to infection prevention and control procedures, managing clinical stock within your area of work and helping to ensure an excellent patient experience at all times. As part of a multidisciplinary practice team, you will be expected to work collaboratively and contribute to the delivery of high-quality primary care services.

The Unity Practice is run by Suffolk GP Federation CIC, a not-for-profit community interest company.

About us

Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Job summary

Join us at the Community Frailty Hub, where we are committed to providing integrated neighbourhood-based care to support patients to live well in their own homes for longer. This is an exciting opportunity to be part of our supportive, forward-thinking team delivering high quality person centred, patient led care for people living with frailty in York.

Driving Licence and access to your own vehicle for work are essential for this role.

Please be aware we can not offer sponsorship at this time.

Nimbuscare is a GP-led provider organisation delivering urgent care, community services and neighbourhood-based models of care across Yorkshire. We exist to improve patient outcomes, reduce health inequalities and support the sustainability of primary and community care through collaboration, innovation and strong system partnerships.

Working as part of the multidisciplinary team, the post holder may work independently within an agreed scope of practice, enabling and monitoring patients, identifying early signs of deterioration, escalating concerns appropriately and maintain accurate documentation.

Providing care, support and reablement for patients living with frailty in the community to allow then to live safely, as independently within their own homes.

The role includes a comprehensive and mandatory training in core skills such as safeguarding, communication and infection control.

Please read the full job description attached.

Main duties of the job

Accountable for the delivery of efficient and appropriate care in accordance with relevant standards, guidelines and codes of conduct under the guidance of clinical staff.

To perform first visit assessments of patients in their own home following referral and assessment from a clinician. To update pre-visit summary and lone working questionnaire as appropriate.

To facilitate care and support as appropriate.

Encourage patient engagement to meet their goals and objectives as set out in a person-centered care plan.

To work as part of the Frailty Hub signposting to referral pathways within the MDT.

Support patients to complete home exercise programmes as advised by the therapy team.

Ensure patients comfort, safety, and dignity always, respecting privacy and always ensuring confidentiality.

Ensure all care and support is focused on promoting independence.

To maintain written records on System One and other related information as required and report all changes in the patients condition to the Team in an accurate and timely manner.

To assist and support patients and carers as appropriate. To assist patients with their activities of living, including prompting and administrating medication (in line with training, competency and agreed protocols), diet, maintaining personal hygiene, assessing and using toilet facilities as appropriate.

About us

Who are we?

Nimbuscare is a not-for-profit, socially driven organisation within the NHS family. Were collaborative, agile and innovative at our core, working with partners across the system to remove complexity, inspire trust and create person-centred solutions that make healthcare better for everyone.

What we do?

We work towards making a complex system simpler. Creating better, more seamless care closer to home.

How we do it?

By collaborating closely with GP Members, Patient Safety Partners and wider health and care organisations, combining shared insight and expertise to improve outcomes for local people.

As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

Job summary

We are looking for a welcoming, efficient and highly organised Duty Manager to join our practice team, working 30 hours per week.

This is a varied, hands-on role responsible for supporting the smooth day-to-day operation of our practices. You will provide visible leadership to the administrative and reception teams, maintain high standards of patient service and help ensure that operational processes are completed safely, effectively and on time.

We are looking for someone approachable and proactive who can confidently manage competing priorities, support colleagues and respond calmly to the changing demands of a busy primary care environment.

Main duties of the job

The Duty Manager will oversee the smooth day-to-day running of reception and administrative team. This includes coordinating staffing and workloads, monitoring key workflows, supporting planning and ensuring urgent tasks are prioritised and escalated appropriately.

The role also involves leading and developing the team, maintaining excellent patient service, responding to operational pressures and ensuring compliance with practice policies, CQC standards and health and safety requirements.

About us

Stratford Health Centre and The Forest Practice form a growing primary care practice group serving more than 16,000 patients within the London Borough of Newham.

We are part of the wider Newham NW2 Primary Care Network, which serves a combined population of more than 40,000 patients. Our two practice sites are approximately one kilometer apart and are operationally integrated, with aligned policies and procedures.

Our clinical and administrative teams work across both practices, providing a flexible, collaborative and productive operating model.

We are always looking for new talent and welcome ideas and initiatives that strengthen patient services, support team development and contribute to the long-term sustainability of our practices.

Job summary

Full Time 37 hours per week

We are currently in consultation regarding the rotas, so the rota patterns are subject to change.

Do you want a challenging and rewarding career with real opportunities to positively impact the lives of the children and young people who access our Homes? If you are dynamic, resilient, and dedicated, our children would really benefit from your support.

Working within the Childrens Homes is one of the most rewarding career choices you will make. If you have the drive and dedication, then you will enjoy an exciting and rewarding career with us.

Our Childrens Homes are registered with Ofsted and provide support for children and young people with complex needs, ensuring their line individual care plans and needs are met.

The ethos of the service is to provide children with a home-from-home experience and enhance and promote their life experiences and independence. You'll also be helping them to prepare for the next stage of their life.

Please note:

• The ability to drive with access to your own vehicle, a valid UK driving licence and business insurance is essential to the role.
• Wecannotoffer Visa sponsorship for this post.

• Candidates may find it helpful to download the HMRC app, which can provide an accessible summary of your employment history with dates to support your application.

Main duties of the job

The role includes:

• Supervising the running of shifts within the Home.
• Provide supervision for staff.
• Supporting children and young people achieve their personal wishes and goals.
• Assisting with daily tasks and life skills.
• Striving for aspirational outcomes for the children.
• Creating fun and positive atmosphere.
• Organising and taking part in activities.
• Being proactive and innovative to seek new methods to engage.

Personal qualities:

• Ability to engage and build positive relationships with children and young people.
• Remaining calm in challenging situations
• Able to implement boundaries.
• Able to adapt and respond quickly.

If you have the above qualities but may not have all the practical skills yet, we will support you through training and development in line with your personal development plan and actively promote succession planning.

This is an enjoyable and rewarding position for someone who is caring and dedicated to making a difference in the lives of children and their families.

37 hours per week plus enhancements (up to £4,000 per year)

• Starting rate is £16.34 per hour, rising to £18.04 per hour.
• Overnight rate is £21.79 per hour, rising to £24.05 per hour.
• Saturday rate is £24.51 per hour, rising to £27.06 per hour.
• Sunday and bank holiday rate is £32.68 per hour, raising to £36.08 per hour.

We work on a 3 shift per 24 hours basis (AM/PM/Nights or sleep ins) and our homes are open up to 365 days a year.

About us

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time.UK Right to Work is required.For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.

Job summary

Would you like to be part of a vital service taking blood samples for patients both in hospital and out in the community?

The Phlebotomy Department is seeking responsible and enthusiastic individuals to work as Phlebotomists to work on the Blackpool Teaching Hospital wards, ED, clinics, outpatients and in patients homes across Fylde and Wyre. This is an exciting opportunity to broaden your experience and learn new skills in this interesting role. You will be required to perform venepuncture and must have a valid driving license and own vehicle.

Applicants need to be able and willing to start work at 07:30 am and weekends on rotation.

Please note - This vacancy willcloseearlier if enough applications are received.

Main duties of the job

Taking blood samples (performing venepuncture) from patients on hospital wards, outpatient clinics and in the Community ,which are then transported for analysis at Blackpool Victoria Hospital Pathology Department

Particular qualities we are looking for include:

• Good communication and interpersonal skills with a polite and courteous manner towards patients and relatives.
• A passion for delivering excellent results and an eye for detail
• Good hand to eye coordination
• Ability to work under pressure, as part of a team as well as organising your own workload.
• Able to adhere strictly to established protocols and Trust policies
• Have excellent work attendance and good time-keeping
• Provide a caring and professional service for users
• Maintain high standards of professional appearance
• Enthusiasm, determination and a positive, can-do attitude
• Willingness to work flexibility
• Willingness to work at short notice

You will need basic computer skills and be able to meet the physical demands of the job which include standing, bending, walking and have a full driving licence.

Previous hospital or community phlebotomy experience is desirable but not essential, as training will be provided to ensure you have the skills required to fulfil the position.

Applicants who present a professional appearance and caring attitude and who put patients at the heart of what they do are actively encouraged to apply.

About us

This post is part of the local phlebotomy service, to provide venepuncture both within the acute hospital and Community on the Fylde coast.

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region.

Job summary

Full Time 37 hours per week

We are currently in consultation regarding the rotas, so the rota patterns are subject to change.

Do you want a challenging and rewarding career with real opportunities to positively impact the lives of the children and young people who access our Homes? If you are dynamic, resilient, and dedicated, our children would really benefit from your support.

Working within the Childrens Homes is one of the most rewarding career choices you will make. If you have the drive and dedication, then you will enjoy an exciting and rewarding career with us.

Our Childrens Homes are registered with Ofsted and provide support for children and young people with complex needs, ensuring their line individual care plans and needs are met.

The ethos of the service is to provide children with a home-from-home experience and enhance and promote their life experiences and independence. You'll also be helping them to prepare for the next stage of their life.

Please note:

• The ability to drive with access to your own vehicle, a valid UK driving licence and business insurance is essential to the role.
• Wecannotoffer Visa sponsorship for this post.

• Candidates may find it helpful to download the HMRC app, which can provide an accessible summary of your employment history with dates to support your application.

Main duties of the job

The role includes:

• Supervising the running of shifts within the Home.
• Provide supervision for staff.
• Supporting children and young people achieve their personal wishes and goals.
• Assisting with daily tasks and life skills.
• Striving for aspirational outcomes for the children.
• Creating fun and positive atmosphere.
• Organising and taking part in activities.
• Being proactive and innovative to seek new methods to engage.

Personal qualities:

• Ability to engage and build positive relationships with children and young people.
• Remaining calm in challenging situations
• Able to implement boundaries.
• Able to adapt and respond quickly.

If you have the above qualities but may not have all the practical skills yet, we will support you through training and development in line with your personal development plan and actively promote succession planning.

This is an enjoyable and rewarding position for someone who is caring and dedicated to making a difference in the lives of children and their families.

37 hours per week plus enhancements (up to £4,000 per year)

• Starting rate is £16.34 per hour, rising to £18.04 per hour.
• Overnight rate is £21.79 per hour, rising to £24.05 per hour.
• Saturday rate is £24.51 per hour, rising to £27.06 per hour.
• Sunday and bank holiday rate is £32.68 per hour, raising to £36.08 per hour.

We work on a 3 shift per 24 hours basis (AM/PM/Nights or sleep ins) and our homes are open up to 365 days a year.

About us

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time.UK Right to Work is required.For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.

Job summary

Full Time 37 hours per week

We are currently in consultation regarding the rotas, so the rota patterns are subject to change.

Do you want a challenging and rewarding career with real opportunities to positively impact the lives of the children and young people who access our Homes? If you are dynamic, resilient, and dedicated, our children would really benefit from your support.

Working within the Childrens Homes is one of the most rewarding career choices you will make. If you have the drive and dedication, then you will enjoy an exciting and rewarding career with us.

Our Childrens Homes are registered with Ofsted and provide support for children and young people with complex needs, ensuring their line individual care plans and needs are met.

The ethos of the service is to provide children with a home-from-home experience and enhance and promote their life experiences and independence. You'll also be helping them to prepare for the next stage of their life.

Please note:

• The ability to drive with access to your own vehicle, a valid UK driving licence and business insurance is essential to the role.
• Wecannotoffer Visa sponsorship for this post.

• Candidates may find it helpful to download the HMRC app, which can provide an accessible summary of your employment history with dates to support your application.

Main duties of the job

The role includes:

• Supervising the running of shifts within the Home.
• Provide supervision for staff.
• Supporting children and young people achieve their personal wishes and goals.
• Assisting with daily tasks and life skills.
• Striving for aspirational outcomes for the children.
• Creating fun and positive atmosphere.
• Organising and taking part in activities.
• Being proactive and innovative to seek new methods to engage.

Personal qualities:

• Ability to engage and build positive relationships with children and young people.
• Remaining calm in challenging situations
• Able to implement boundaries.
• Able to adapt and respond quickly.

If you have the above qualities but may not have all the practical skills yet, we will support you through training and development in line with your personal development plan and actively promote succession planning.

This is an enjoyable and rewarding position for someone who is caring and dedicated to making a difference in the lives of children and their families.

37 hours per week plus enhancements (up to £4,000 per year)

• Starting rate is £16.34 per hour, rising to £18.04 per hour.
• Overnight rate is £21.79 per hour, rising to £24.05 per hour.
• Saturday rate is £24.51 per hour, rising to £27.06 per hour.
• Sunday and bank holiday rate is £32.68 per hour, raising to £36.08 per hour.

We work on a 3 shift per 24 hours basis (AM/PM/Nights or sleep ins) and our homes are open up to 365 days a year.

About us

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time.UK Right to Work is required.For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.

Job summary

Full Time 37 hours per week

We are currently in consultation regarding the rotas, so the rota patterns are subject to change.

Do you want a challenging and rewarding career with real opportunities to positively impact the lives of the children and young people who access our Homes? If you are dynamic, resilient, and dedicated, our children would really benefit from your support.

Working within the Childrens Homes is one of the most rewarding career choices you will make. If you have the drive and dedication, then you will enjoy an exciting and rewarding career with us.

Our Childrens Homes are registered with Ofsted and provide support for children and young people with complex needs, ensuring their line individual care plans and needs are met.

The ethos of the service is to provide children with a home-from-home experience and enhance and promote their life experiences and independence. You'll also be helping them to prepare for the next stage of their life.

Please note:

• The ability to drive with access to your own vehicle, a valid UK driving licence and business insurance is essential to the role.
• Wecannotoffer Visa sponsorship for this post.

• Candidates may find it helpful to download the HMRC app, which can provide an accessible summary of your employment history with dates to support your application.

Main duties of the job

The role includes:

• Supervising the running of shifts within the Home.
• Provide supervision for staff.
• Supporting children and young people achieve their personal wishes and goals.
• Assisting with daily tasks and life skills.
• Striving for aspirational outcomes for the children.
• Creating fun and positive atmosphere.
• Organising and taking part in activities.
• Being proactive and innovative to seek new methods to engage.

Personal qualities:

• Ability to engage and build positive relationships with children and young people.
• Remaining calm in challenging situations
• Able to implement boundaries.
• Able to adapt and respond quickly.

If you have the above qualities but may not have all the practical skills yet, we will support you through training and development in line with your personal development plan and actively promote succession planning.

This is an enjoyable and rewarding position for someone who is caring and dedicated to making a difference in the lives of children and their families.

37 hours per week plus enhancements (up to £4,000 per year)

• Starting rate is £16.34 per hour, rising to £18.04 per hour.
• Overnight rate is £21.79 per hour, rising to £24.05 per hour.
• Saturday rate is £24.51 per hour, rising to £27.06 per hour.
• Sunday and bank holiday rate is £32.68 per hour, raising to £36.08 per hour.

We work on a 3 shift per 24 hours basis (AM/PM/Nights or sleep ins) and our homes are open up to 365 days a year.

About us

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time.UK Right to Work is required.For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.

Job summary

12-month fixed term contract to cover maternity leave.Responsible for the delivery of an efficient, responsive, effective and customer focused service through the management of an Applications support service team.Ensure system downtime is minimised and associated risks are mitigated.Ensure business benefits are realised from new and existing systems.The post-holder will ensure knowledge and information is shared and that the systems are continually reviewed to fully utilise it to the benefit of all parties. The post holder will develop close working relationships with all members of the Digital Services team and the wider user community.

Main duties of the job

You will work closely with the Digital Applications Lead to maintain and develop the Applications Team and the departmental clinical and non-clinical systems they support.As an Applications Manager, you will be responsible for the efficient delivery of a second line support service for our clinical and non-clinical applications, focusing on the delivery to internal service level agreements. You will also be responsible for ensuring the successful delivery of application-based projects such as new implementations and upgrades. These responsibilities are shared with other Applications Managers.You will require a university degree or have demonstrable equivalent experience and have managed time limited projects, leading a team, to deliver results whilst working with third party suppliers to agreed deadlines.

You will have excellent problem solving, communication and organisational skills, along with experience of managing a team within a Digital environment. A detailed knowledge of how computer systems support patient care and the management processes within an NHS Trust will be essential as will experience of working in a system management role.

About us

The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

Details

Date posted

07 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year Pro rata Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

413-111024-FB-LM

Job locations

IT ICT - E00387

Manchester

M20 4BX

United Kingdom

Job description

Job responsibilities

Responsible for the delivery of an efficient, responsive, effective and customer focused service through the management of an Applications support service team

Ensure system downtime is minimised and associated risks are mitigated

Ensure business benefits are realised from new and existing systems.

The post-holder will ensure knowledge and information is shared and that the systems are continually reviewed to fully utilise it to the benefit of all parties.

The post holder will develop close working relationships with all members of the Digital Services team and the wider user community.

Manage and co-ordinate the Senior System Specialists and all procedures associated with the successful running of the service, ensuring the teams are adequately trained and prepared to offer a high-quality service.

Work closely with the Digital Head of Product Engineering ensuring all system administration tasks suitable for first line support are clearly documented, scripted and delegated to service desk teams.

Work closely with the Data Engineering team ensuring all systems are configured to capture quality data suitable for use within the Data Warehouse and reporting suite.

Work closely with Trust Divisions and Data Engineering teams ensuring data quality issues are addressed at source of entry.

Ensure that the systems are used effectively, efficiently and safely, working with service managers and third-party suppliers in relation to new developments and the management of issues.

Assist the Digital Applications Lead in providing leadership in the management and development of clinical systems that support the delivery of patient care, advising the Trust on their future development.

Assist the Digital Applications Lead in providing evaluation of clinical services and their development in collaboration with service managers, other heads of Digital Services functions and corporate managers.

Work closely with the Programme Management Office during the implementation of new systems / modules or new versions of software as required. Prior to any implementation, plan, in line with Trust standards for the project, to identify training requirements, ensure courses are prepared and if necessary, prepare and deliver training sessions.

Lead, manage and action the resolution of incidents, problems and requests in own area in an efficient and professional manner, whilst conforming to Trust and departmental standards, service agreements, policies, procedures and working practices, seeking further advice and information within Digital Services, when necessary.

Be responsible for escalated calls in own area.

Liaise closely with users to manage incidents, problems and service requests in own area to a satisfactory conclusion, providing full information and advice and investigating complaints in line with departmental policy.

Support the provision of specialist training for staff from own or other disciplines on own subject area, when required.

Ensure the appropriate level of cover is provided, arranging on-call and 24 hour working where appropriate.

Ensure the Digital Services documentation and knowledge sources (intranet, etc.) content is accurate and relevant for responsible area.

Review and update job descriptions annually ensuring new requirements and technologies are accommodated.

Ensure risks and issues are updated and administrated routinely using the Trusts risk management tool and in line with Trust risk management policy.

Assist with Freedom of Information requests.

Human Resources

Line manage own team in line with appropriate policies, procedures, working practices and guidelines, ensuring all resources are deployed to maximise an efficient and effective delivery of support services to patients and users.

Provide regular performance reports on progress, status and achievements for own area to be used by management and users.

Undertake, support and document the development of staff in line with personal development reviews and other associated guidance.

On occasion the post holder may be required to work unsociable hours to support and/or enable the delivery of key programs or projects.

Participate in an on-call or out-of-hours service.

Visit other sites as required.

Financial/Physical Resources

Assist with the management of financial resources allocated to own areas and make proposals to maximise those resources through budget setting, recharges, long term financial planning and cost saving opportunities.

Be responsible for the safe use of ICT hardware and software, including installation, repair and maintenance

Monitor the maintenance and support contracts allocated to own area, ensuring continuity of service and budget management.

Liaise with third party suppliers to identify and evaluate potential value for money contracts.

Liaise with external agencies, suppliers and contractors ensuring delivery of service is in line with agreed contracts.

Participate in business appraisals and business case production when required in partnership with Trust stake holders. Undertake solution searches and appraisals of supplier proposals.

Ensure Trust procurement processes and procedures are followed in a timely and efficient manner and participate in the procurement process where relevant, providing assistance for the development and assessment of procurement documentation as required.

Ensure Trust Standing Financial Instructions (SFIs) and procurement guidelines are followed and adhered to.

Project Management

Advise and participate in the development and implementation of projects, ensuring Digital Services provision of integrated solutions and user objectives are achieved.

Ensure project tasks are successfully delivered in line with agreed timescales and budgets.

Support the activities of project boards, including leading on work packages

Ensure any project management documentation or reports are delivered in line with agreed standards and timescales.

Policy/Service Development/Governance

Act as an ambassador for Digital Services by developing and maintaining excellent working relationships with users across the organisation to deliver a high quality, standard IT culture to achieve local requirements and national targets.

Lead in the development and maintenance of a culture of service provision and continuous improvement for own areas.

Be responsible for developing and/or implementing policies for own work area and for proposing changes to policies, in line with legislation, Trust and NHS policies and guidelines across the Trust, where appropriate.

Pro-actively participate in ensuring that Digital Services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance.

Lead in Information Governance and security as required and ensure appropriate governance and security in own area.

Implementing quality management system, undertaking audits designed to improve IT systems and services.

Ensure change management is applied in own areas and follows implemented policies and procedures.

Ensure all documentation relating to own area is complete and fit for purpose and all releases relating to hardware, software and documentation is controlled.

Ensure there is a proactive and comprehensive approach to risk management and be responsible for service continuity for own area and participate in the Digital Services continuity planning.

Provide Root Cause Analysis (RCA) for allocated incidents and problems; instigating emergency action, when required, liaising with other Trust Managers, as appropriate.

Business Continuity Management

Contribute to the development, exercising, maintaining and reviewing of business continuity plans.

Participate in the business impact analysis exercises highlighting critical business processeswithin own area.

Be familiar with the Trust Business Continuity Plan and personal responsibilities within where applicable.

This job description is not intended to be exhaustive. The post holder may be required to undertake other duties and responsibilities appropriate to the role and commensurate with the level and responsibilities of the post. Duties may be reviewed and amended from time to time in response to the changing needs and priorities of the service.

Values

Ability to demonstrate the organisational values and behaviours

Job description Job responsibilities Responsible for the delivery of an efficient, responsive, effective and customer focused service through the management of an Applications support service team Ensure system downtime is minimised and associated risks are mitigated Ensure business benefits are realised from new and existing systems. The post-holder will ensure knowledge and information is shared and that the systems are continually reviewed to fully utilise it to the benefit of all parties. The post holder will develop close working relationships with all members of the Digital Services team and the wider user community. Manage and co-ordinate the Senior System Specialists and all procedures associated with the successful running of the service, ensuring the teams are adequately trained and prepared to offer a high-quality service. Work closely with the Digital Head of Product Engineering ensuring all system administration tasks suitable for first line support are clearly documented, scripted and delegated to service desk teams. Work closely with the Data Engineering team ensuring all systems are configured to capture quality data suitable for use within the Data Warehouse and reporting suite. Work closely with Trust Divisions and Data Engineering teams ensuring data quality issues are addressed at source of entry. Ensure that the systems are used effectively, efficiently and safely, working with service managers and third-party suppliers in relation to new developments and the management of issues. Assist the Digital Applications Lead in providing leadership in the management and development of clinical systems that support the delivery of patient care, advising the Trust on their future development. Assist the Digital Applications Lead in providing evaluation of clinical services and their development in collaboration with service managers, other heads of Digital Services functions and corporate managers. Work closely with the Programme Management Office during the implementation of new systems / modules or new versions of software as required. Prior to any implementation, plan, in line with Trust standards for the project, to identify training requirements, ensure courses are prepared and if necessary, prepare and deliver training sessions. Lead, manage and action the resolution of incidents, problems and requests in own area in an efficient and professional manner, whilst conforming to Trust and departmental standards, service agreements, policies, procedures and working practices, seeking further advice and information within Digital Services, when necessary. Be responsible for escalated calls in own area. Liaise closely with users to manage incidents, problems and service requests in own area to a satisfactory conclusion, providing full information and advice and investigating complaints in line with departmental policy. Support the provision of specialist training for staff from own or other disciplines on own subject area, when required. Ensure the appropriate level of cover is provided, arranging on-call and 24 hour working where appropriate. Ensure the Digital Services documentation and knowledge sources (intranet, etc.) content is accurate and relevant for responsible area. Review and update job descriptions annually ensuring new requirements and technologies are accommodated. Ensure risks and issues are updated and administrated routinely using the Trusts risk management tool and in line with Trust risk management policy. Assist with Freedom of Information requests. Human Resources Line manage own team in line with appropriate policies, procedures, working practices and guidelines, ensuring all resources are deployed to maximise an efficient and effective delivery of support services to patients and users. Provide regular performance reports on progress, status and achievements for own area to be used by management and users. Undertake, support and document the development of staff in line with personal development reviews and other associated guidance. On occasion the post holder may be required to work unsociable hours to support and/or enable the delivery of key programs or projects. Participate in an on-call or out-of-hours service. Visit other sites as required. Financial/Physical Resources Assist with the management of financial resources allocated to own areas and make proposals to maximise those resources through budget setting, recharges, long term financial planning and cost saving opportunities. Be responsible for the safe use of ICT hardware and software, including installation, repair and maintenance Monitor the maintenance and support contracts allocated to own area, ensuring continuity of service and budget management. Liaise with third party suppliers to identify and evaluate potential value for money contracts. Liaise with external agencies, suppliers and contractors ensuring delivery of service is in line with agreed contracts. Participate in business appraisals and business case production when required in partnership with Trust stake holders. Undertake solution searches and appraisals of supplier proposals. Ensure Trust procurement processes and procedures are followed in a timely and efficient manner and participate in the procurement process where relevant, providing assistance for the development and assessment of procurement documentation as required. Ensure Trust Standing Financial Instructions (SFIs) and procurement guidelines are followed and adhered to. Project Management Advise and participate in the development and implementation of projects, ensuring Digital Services provision of integrated solutions and user objectives are achieved. Ensure project tasks are successfully delivered in line with agreed timescales and budgets. Support the activities of project boards, including leading on work packages Ensure any project management documentation or reports are delivered in line with agreed standards and timescales. Policy/Service Development/Governance Act as an ambassador for Digital Services by developing and maintaining excellent working relationships with users across the organisation to deliver a high quality, standard IT culture to achieve local requirements and national targets. Lead in the development and maintenance of a culture of service provision and continuous improvement for own areas. Be responsible for developing and/or implementing policies for own work area and for proposing changes to policies, in line with legislation, Trust and NHS policies and guidelines across the Trust, where appropriate. Pro-actively participate in ensuring that Digital Services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance. Lead in Information Governance and security as required and ensure appropriate governance and security in own area. Implementing quality management system, undertaking audits designed to improve IT systems and services. Ensure change management is applied in own areas and follows implemented policies and procedures. Ensure all documentation relating to own area is complete and fit for purpose and all releases relating to hardware, software and documentation is controlled. Ensure there is a proactive and comprehensive approach to risk management and be responsible for service continuity for own area and participate in the Digital Services continuity planning. Provide Root Cause Analysis (RCA) for allocated incidents and problems; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. Business Continuity Management Contribute to the development, exercising, maintaining and reviewing of business continuity plans. Participate in the business impact analysis exercises highlighting critical business processeswithin own area. Be familiar with the Trust Business Continuity Plan and personal responsibilities within where applicable. This job description is not intended to be exhaustive. The post holder may be required to undertake other duties and responsibilities appropriate to the role and commensurate with the level and responsibilities of the post. Duties may be reviewed and amended from time to time in response to the changing needs and priorities of the service. Values Ability to demonstrate the organisational values and behaviours

Person Specification

Qualifications

Essential

• University degree in a related subject or demonstrable equivalent experience
• Relevant professional or technical qualification

Desirable

• PRINCE Foundation
• ITIL

Experience

Essential

• Experience involving close working relationships with senior managers, users and stakeholders. (Preferably within a healthcare environment)
• Experience working with Digital professionals and senior managers on the strategy, development and use of Digital
• Experience of liaising with and managing 3rd party suppliers / contracts
• Experience of delivering complex Digital projects, (Preferably within a healthcare environment)
• Creating new policies, procedures and system documentation relating to Digital management
• Experience of producing documentation and reports to a Board level standard
• Management experience including staff development
• Successful track record of achieving service improvements through initiating the use of new technologies and supporting the management of change
• Extensive experience with Microsoft Word, Excel, PowerPoint, Project, Visio and Outlook
• IT literacy in network principles, server hosting, system interfacing, web applications, system automation, client/server models and databases
• Experience of successfully managing a number of equally important tasks successfully
• Substantial experience in use of a variety of administrative and clinical systems within healthcare
• Proven track record of successfully delivering system implementations and upgrades on time and to specification
• Track record of managing teams to implement solutions and deliver agreed benefits
• Creating new policies, procedures and system documentation

Desirable

• Demonstrable experience in similar role
• Management of the financial resources associated with the services undertaken

Skills

Essential

• Excellent communication skills - verbal, written, presentational and interpersonal
• Ability to directly supervise a large team including recruitment, appraisal and work monitoring
• Strong problem-solving approach to issue resolution and ability to work under pressure
• Ability to liaise across Digital Services disciplines ensuring common objectives are delivered
• Ability to work with senior management peers to maintain operational services with minimum supervision
• Good organisational skills including time management, record keeping and attention to detail
• Advanced keyboard and telephone skills
• Ability to interpret the working practices of others and manage the introduction of new ways of working to improve service delivery creating documentation and policies as required
• Ability to communicate complex system and technical issues to a variety of staff at different levels within the organisation
• Ability to use own initiative, coach individuals and lead a team engendering enthusiasm and commitment
• Able to work to deadlines, prioritise and manage workload in a busy and changing environment
• Well presented, flexible, positive, resilient, methodical, team player
• Ability to work under pressure
• Influencing and negotiating skills

Desirable

• Analytical skills in data extraction, data analysis and report writing
• SQL knowledge
• Knowledge of NHS coding standards - OPCS, ICDx, SNOMED
• Knowledge of system integration processes and practices (e.g., HL7, FHIR, etc.)
• Knowledge of Digital solution architecture

Knowledge

Essential

• Extensive knowledge of hospital services and how services interlink
• Specialist knowledge of how Digital systems can support clinicians in the treatment of patients within a hospital
• Knowledge of NHS England, NHS Digital and Department of Health strategies, policies and guidance
• An understanding of the NHS Digital Services Strategy and its implications

Desirable

• Knowledge of Cancer Services
• Knowledge of radiology services and systems
• Knowledge of laboratory services and systems
• Understanding of how services are commissioned within the NHS
• An understanding of an NHS Trust's obligations in relation to the submission of information to external parties

Values

Essential

• Ability to demonstrate the organisational values and behaviours

Other

Essential

• Evidence of continuing professional and personal development
• Ability to participate in out-of-hours on-call Rota as required
• Requirement for occasional travel to other sites
• Working hours ensuring core clinical system coverage from 8:00am to 6:00pm weekdays
• Ability to undertake out-of-hours, weekend and Public Holidays as required

Desirable

• Driving License / Car Owner

Person Specification Qualifications Essential University degree in a related subject or demonstrable equivalent experience Relevant professional or technical qualification Desirable PRINCE Foundation ITIL Experience Essential Experience involving close working relationships with senior managers, users and stakeholders. (Preferably within a healthcare environment) Experience working with Digital professionals and senior managers on the strategy, development and use of Digital Experience of liaising with and managing 3rd party suppliers / contracts Experience of delivering complex Digital projects, (Preferably within a healthcare environment) Creating new policies, procedures and system documentation relating to Digital management Experience of producing documentation and reports to a Board level standard Management experience including staff development Successful track record of achieving service improvements through initiating the use of new technologies and supporting the management of change Extensive experience with Microsoft Word, Excel, PowerPoint, Project, Visio and Outlook IT literacy in network principles, server hosting, system interfacing, web applications, system automation, client/server models and databases Experience of successfully managing a number of equally important tasks successfully Substantial experience in use of a variety of administrative and clinical systems within healthcare Proven track record of successfully delivering system implementations and upgrades on time and to specification Track record of managing teams to implement solutions and deliver agreed benefits Creating new policies, procedures and system documentation Desirable Demonstrable experience in similar role Management of the financial resources associated with the services undertaken Skills Essential Excellent communication skills - verbal, written, presentational and interpersonal Ability to directly supervise a large team including recruitment, appraisal and work monitoring Strong problem-solving approach to issue resolution and ability to work under pressure Ability to liaise across Digital Services disciplines ensuring common objectives are delivered Ability to work with senior management peers to maintain operational services with minimum supervision Good organisational skills including time management, record keeping and attention to detail Advanced keyboard and telephone skills Ability to interpret the working practices of others and manage the introduction of new ways of working to improve service delivery creating documentation and policies as required Ability to communicate complex system and technical issues to a variety of staff at different levels within the organisation Ability to use own initiative, coach individuals and lead a team engendering enthusiasm and commitment Able to work to deadlines, prioritise and manage workload in a busy and changing environment Well presented, flexible, positive, resilient, methodical, team player Ability to work under pressure Influencing and negotiating skills Desirable Analytical skills in data extraction, data analysis and report writing SQL knowledge Knowledge of NHS coding standards - OPCS, ICDx, SNOMED Knowledge of system integration processes and practices (e.g., HL7, FHIR, etc.) Knowledge of Digital solution architecture Knowledge Essential Extensive knowledge of hospital services and how services interlink Specialist knowledge of how Digital systems can support clinicians in the treatment of patients within a hospital Knowledge of NHS England, NHS Digital and Department of Health strategies, policies and guidance An understanding of the NHS Digital Services Strategy and its implications Desirable Knowledge of Cancer Services Knowledge of radiology services and systems Knowledge of laboratory services and systems Understanding of how services are commissioned within the NHS An understanding of an NHS Trust's obligations in relation to the submission of information to external parties Values Essential Ability to demonstrate the organisational values and behaviours Other Essential Evidence of continuing professional and personal development Ability to participate in out-of-hours on-call Rota as required Requirement for occasional travel to other sites Working hours ensuring core clinical system coverage from 8:00am to 6:00pm weekdays Ability to undertake out-of-hours, weekend and Public Holidays as required Desirable Driving License / Car Owner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Christie NHS FT

Address

IT ICT - E00387

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Christie NHS FT

Address

IT ICT - E00387

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Job summary

About the roleWe are looking for a caring and enthusiastic Healthcare Assistant / Phlebotomist to join our friendly practice team. You will provide phlebotomy and a range of routine HCA services, supporting our clinical team to deliver high-quality, patient-centred care.

Why work with us?You will be joining a welcoming and supportive team where your contribution is genuinely valued. We offer a friendly working environment, varied and rewarding work, and opportunities to develop your skills and grow within the role.

Main duties of the job

Main duties

• Carry out phlebotomy and routine patient observations, including blood pressure, height, weight and BMI.
• Undertake ECGs, NHS Health Checks and basic health monitoring, following appropriate training and competency assessment.
• Support long-term condition reviews and health promotion.
• Maintain accurate patient records and follow infection prevention and confidentiality procedures.
• Work closely with the wider clinical team to provide safe, caring and patient-focused care.
• Assist with other appropriate HCA duties in line with training, competence and practice needs.

About us

About Our Team

We are a friendly, hardworking and supportive practice team who take pride in providing high-quality care to our patients. We value teamwork, open communication and a positive approach, with everyone playing an important part in the smooth running of the practice.

We offer a welcoming and inclusive working environment where colleagues support one another and are encouraged to develop their skills. We work hard, but believe in maintaining a friendly atmosphere and recognising the contribution of every member of the team.

Benefits include:

• Supportive and approachable colleagues
• NHS Pension Scheme
• Opportunities for training and professional development
• Varied and rewarding work
• A stable and friendly working environment
• The opportunity to make a real difference to our patients and local community

Details

Date posted

07 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1918-26-0000

Job locations

236 Prestbury Road

Cheltenham

Gloucestershire

GL52 3EY

United Kingdom

Job description

Job responsibilities

ob Purpose

To support the clinical team in providing high-quality, safe and effective care to patients of the practice.

The post holder will undertake phlebotomy and a range of Healthcare Assistant duties appropriate to their level of training and competence. They will work as part of the multidisciplinary practice team, contributing to health promotion, long-term condition monitoring, preventative care and the efficient running of treatment room services.

The post holder will work within agreed practice policies, protocols and procedures and will recognise and work within the limits of their professional competence.

Main Duties and ResponsibilitiesPhlebotomy

• Undertake venepuncture for patients in accordance with practice procedures.
• Confirm patient identity and ensure the correct blood tests have been requested.
• Prepare, label and handle specimens accurately and safely.
• Ensure specimens are stored and transported appropriately.
• Maintain appropriate infection prevention and control procedures.
• Recognise and respond appropriately to patients who become unwell during or following venepuncture.
• Maintain accurate records of procedures undertaken.
• Ensure appropriate stock levels of phlebotomy equipment and report shortages as required.

Healthcare Assistant Duties

Subject to appropriate training, assessment of competence and practice requirements, duties may include:

• Blood pressure measurement and monitoring.
• Height, weight and BMI measurements.
• Pulse and other basic physiological observations.
• Urinalysis and collection/preparation of specimens.
• NHS Health Checks, where appropriately trained.
• ECG recording.
• Monitoring associated with long-term conditions in accordance with practice protocols.
• Diabetic foot checks, where trained and competent.
• Simple wound care and dressing changes, where appropriately trained.
• Removal of sutures or clips, where appropriately trained.
• Health promotion and lifestyle advice within agreed protocols.
• Smoking status recording and appropriate signposting.
• Assisting clinicians with procedures and examinations where required.
• Chaperoning patients in accordance with the practice chaperone policy.
• Preparing clinical rooms and equipment for surgeries, clinics and procedures.
• Undertaking other clinical observations or procedures following appropriate training and competency assessment.

Any additional clinical duties will only be undertaken where the employee has received appropriate training, has been assessed as competent and the activity has been delegated appropriately.

Infection Prevention and Control

The post holder will:

• Follow practice infection prevention and control policies at all times.
• Maintain high standards of hand hygiene and use personal protective equipment appropriately.
• Clean and prepare clinical areas and equipment in accordance with practice procedures.
• Dispose of clinical waste and sharps safely.
• Report any infection prevention concerns, incidents or needlestick injuries promptly.
• Contribute to maintaining a clean, safe clinical environment.

Patient Care

• Treat all patients with dignity, respect, compassion and sensitivity.
• Provide reassurance and support to patients who may be anxious about procedures.
• Communicate effectively with patients, carers and colleagues.
• Recognise when a patient's needs or condition are outside the post holder's competence and seek assistance from an appropriate clinician.
• Escalate concerns regarding a patient's physical or mental wellbeing promptly.

Clinical Administration and Record Keeping

• Maintain clear, accurate and contemporaneous patient records.
• Record observations, procedures and outcomes accurately on the clinical system.
• Ensure specimens, forms and documentation are completed correctly.
• Follow practice procedures relating to patient identification and confidentiality.
• Assist with clinical stock control, ordering and rotation as required.
• Check clinical equipment and report faults or concerns promptly.

Safeguarding

• Be aware of responsibilities relating to the safeguarding of children and adults at risk.
• Complete safeguarding training appropriate to the role.
• Recognise potential safeguarding concerns and report these in accordance with practice procedures.
• Work in accordance with local and national safeguarding policies.

Confidentiality and Information Governance

The post holder will:

• Maintain patient confidentiality at all times.
• Handle personal and clinical information securely and appropriately.
• Comply with practice policies relating to confidentiality, information governance and data protection.
• Only access patient information necessary for the performance of their duties.
• Maintain confidentiality relating to patients, staff and the business of the practice.

Health and Safety

The post holder will:

• Take reasonable care for their own health and safety and that of colleagues and patients.
• Comply with practice health and safety procedures.
• Report accidents, incidents, near misses and hazards promptly.
• Use equipment safely and in accordance with training and manufacturer's instructions.
• Participate in mandatory training as required.

Communication and Team Working

• Work collaboratively with GPs, nurses, HCAs, receptionists, administrators and other members of the multidisciplinary team.
• Communicate professionally with patients, carers and external organisations.
• Participate in practice meetings and training where required.
• Contribute positively to the development of the clinical team and practice services.
• Support colleagues during periods of increased workload or absence where reasonably required.

Training and Development

The post holder will:

• Participate in induction, mandatory training and ongoing professional development.
• Maintain competence in phlebotomy and other delegated clinical activities.
• Participate in competency assessments where required.
• Attend relevant training and updates.
• Participate in appraisal and performance reviews.
• Identify personal learning needs and discuss these with their line manager.
• Maintain appropriate evidence of training and competency.

Job description Job responsibilities ob PurposeTo support the clinical team in providing high-quality, safe and effective care to patients of the practice.The post holder will undertake phlebotomy and a range of Healthcare Assistant duties appropriate to their level of training and competence. They will work as part of the multidisciplinary practice team, contributing to health promotion, long-term condition monitoring, preventative care and the efficient running of treatment room services.The post holder will work within agreed practice policies, protocols and procedures and will recognise and work within the limits of their professional competence.Main Duties and ResponsibilitiesPhlebotomyUndertake venepuncture for patients in accordance with practice procedures.Confirm patient identity and ensure the correct blood tests have been requested.Prepare, label and handle specimens accurately and safely.Ensure specimens are stored and transported appropriately.Maintain appropriate infection prevention and control procedures.Recognise and respond appropriately to patients who become unwell during or following venepuncture.Maintain accurate records of procedures undertaken.Ensure appropriate stock levels of phlebotomy equipment and report shortages as required.Healthcare Assistant DutiesSubject to appropriate training, assessment of competence and practice requirements, duties may include:Blood pressure measurement and monitoring.Height, weight and BMI measurements.Pulse and other basic physiological observations.Urinalysis and collection/preparation of specimens.NHS Health Checks, where appropriately trained.ECG recording.Monitoring associated with long-term conditions in accordance with practice protocols.Diabetic foot checks, where trained and competent.Simple wound care and dressing changes, where appropriately trained.Removal of sutures or clips, where appropriately trained.Health promotion and lifestyle advice within agreed protocols.Smoking status recording and appropriate signposting.Assisting clinicians with procedures and examinations where required.Chaperoning patients in accordance with the practice chaperone policy.Preparing clinical rooms and equipment for surgeries, clinics and procedures.Undertaking other clinical observations or procedures following appropriate training and competency assessment.Any additional clinical duties will only be undertaken where the employee has received appropriate training, has been assessed as competent and the activity has been delegated appropriately.Infection Prevention and ControlThe post holder will:Follow practice infection prevention and control policies at all times.Maintain high standards of hand hygiene and use personal protective equipment appropriately.Clean and prepare clinical areas and equipment in accordance with practice procedures.Dispose of clinical waste and sharps safely.Report any infection prevention concerns, incidents or needlestick injuries promptly.Contribute to maintaining a clean, safe clinical environment.Patient CareTreat all patients with dignity, respect, compassion and sensitivity.Provide reassurance and support to patients who may be anxious about procedures.Communicate effectively with patients, carers and colleagues.Recognise when a patient's needs or condition are outside the post holder's competence and seek assistance from an appropriate clinician.Escalate concerns regarding a patient's physical or mental wellbeing promptly.Clinical Administration and Record KeepingMaintain clear, accurate and contemporaneous patient records.Record observations, procedures and outcomes accurately on the clinical system.Ensure specimens, forms and documentation are completed correctly.Follow practice procedures relating to patient identification and confidentiality.Assist with clinical stock control, ordering and rotation as required.Check clinical equipment and report faults or concerns promptly.SafeguardingBe aware of responsibilities relating to the safeguarding of children and adults at risk.Complete safeguarding training appropriate to the role.Recognise potential safeguarding concerns and report these in accordance with practice procedures.Work in accordance with local and national safeguarding policies.Confidentiality and Information GovernanceThe post holder will:Maintain patient confidentiality at all times.Handle personal and clinical information securely and appropriately.Comply with practice policies relating to confidentiality, information governance and data protection.Only access patient information necessary for the performance of their duties.Maintain confidentiality relating to patients, staff and the business of the practice.Health and SafetyThe post holder will:Take reasonable care for their own health and safety and that of colleagues and patients.Comply with practice health and safety procedures.Report accidents, incidents, near misses and hazards promptly.Use equipment safely and in accordance with training and manufacturer's instructions.Participate in mandatory training as required.Communication and Team WorkingWork collaboratively with GPs, nurses, HCAs, receptionists, administrators and other members of the multidisciplinary team.Communicate professionally with patients, carers and external organisations.Participate in practice meetings and training where required.Contribute positively to the development of the clinical team and practice services.Support colleagues during periods of increased workload or absence where reasonably required.Training and DevelopmentThe post holder will:Participate in induction, mandatory training and ongoing professional development.Maintain competence in phlebotomy and other delegated clinical activities.Participate in competency assessments where required.Attend relevant training and updates.Participate in appraisal and performance reviews.Identify personal learning needs and discuss these with their line manager.Maintain appropriate evidence of training and competency.

Person Specification

Experience

Essential

• Experience of working with members of the public.
• Ability to provide a professional and caring service.
• Ability to work effectively as part of a team.

Desirable

• Previous experience working as an HCA or phlebotomist.
• Previous experience within general practice or primary care.
• Experience of using GP clinical systems.
• Experience of carrying out ECGs, NHS Health Checks and long-term condition observations.
• Training in infection prevention and control.
• Safeguarding training.
• Basic Life Support training.

Qualifications

Essential

• Qualified in Phlebotomy
• Good standard of general education, including literacy and numeracy.
• Completed the HCA competency assessment training.

Person Specification Experience Essential Experience of working with members of the public. Ability to provide a professional and caring service. Ability to work effectively as part of a team. Desirable Previous experience working as an HCA or phlebotomist. Previous experience within general practice or primary care. Experience of using GP clinical systems. Experience of carrying out ECGs, NHS Health Checks and long-term condition observations. Training in infection prevention and control. Safeguarding training. Basic Life Support training. Qualifications Essential Qualified in Phlebotomy Good standard of general education, including literacy and numeracy. Completed the HCA competency assessment training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Crescent Surgery

Address

236 Prestbury Road

Cheltenham

Gloucestershire

GL52 3EY

United Kingdom

Employer's website

https://www.weymouthbaymedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Crescent Surgery

Address

236 Prestbury Road

Cheltenham

Gloucestershire

GL52 3EY

United Kingdom

Employer's website

https://www.weymouthbaymedicalpractice.co.uk/ (Opens in a new tab)

Job summary

Make a meaningful impact on individuals on their recovery journey. North London NHS Foundation Trust is seeking an Associate Mental Health Worker to join the multidisciplinary Eating Disorders Service based at St Ann's Hospital.

Working under the guidance of registered clinicians, this role provides compassionate, recovery-focused care to inpatients, supporting daily therapeutic routines and helping service users on their recovery journey. The position involves working directly with families, collaborating within a multidisciplinary team, and facilitating a supportive ward environment.

Main duties of the job

Meal Support: Assist service users directly during meal times, providing encouragement and interventions to manage meal-related anxiety as outlined in their care plans.

Therapeutic Care Delivery: Deliver evidence-based individual and group interventions under the indirect supervision of registered practitioners, focusing on recovery, personal wellbeing, and nutrition.

Care Planning & CPA: Actively contribute to multi-disciplinary care planning, Care Programme Approach (CPA) reviews, and clinical risk assessments alongside patients and their carers.

Community Integration & Escorting: Escort service users on planned ground or community leave to build confidence and facilitate social inclusion.

Clinical Documentation: Accurately update clinical systems ( RiO), maintain progress notes, and report vital patient observations to the nurse in charge and medical staff.

Ward Coordination & Environment: Maintain safe, clean ward standards, assist with equipment stock, manage patient property/mail safely, and ensure all incident reporting adheres to Trust safeguarding and health and safety policies.

Supervision & Mentorship: Provide peer support and guidance to healthcare assistants (HCAs) and actively engage in regular clinical and line-management supervision.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff networ

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Job summary

Band 4 Associate Mental Health Worker - Specialist Eating Disorders Day Programme

Join a close-knit, supportive team making a real difference in the lives of people recovering from eating disorders.

North London Foundation Trust is looking for a Band 4 Associate Mental Health Worker to join our specialist Eating Disorders Day Programme team, based at St Ann's Hospital. Our specialist service delivers inpatient, outpatient and day programme care across a large area of London -- and our day programme team is at the heart of it, working closely together to support patients on their recovery journey.

As part of a small, tight-knit team, you'll get to know your patients and colleagues well. You'll provide hands-on care and treatment to patients working towards recovery from an eating disorder, supporting both their physical and mental health needs, and playing a genuine role in their progress.

This is a fantastic opportunity to build your skills and specialist knowledge alongside a passionate, experienced multidisciplinary team who are active in research, education and training. Specialist training, professional development, and ongoing learning and teaching opportunities are built into the role from day one -- because we invest in our team as much as we invest in our patients.

If you're looking for meaningful work within a team that truly supports one another, we'd love to hear from you.

Main duties of the job

The day programme is a recovery focused service offering a full-time intensive group programme. Your role will include holding a caseload of patients with diverse and complex needs, planning and facilitating therapeutic groups for patients as part of the programme and working with the day programme multi-disciplinary team to support the physical health management of patients on the programme, including physical monitoring and supported meals.

Successful candidates will have strong engagement and motivation skills, excellent communication skills, both written and verbal, strong self-management skills and the ability to work effectively in a team. We are looking for a dynamic individual who approaches challenges with creativity and enthusiasm and has a passion for helping individuals make life changing steps towards recovery and management of their eating disorder.

About us

We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart.

Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home.

2. With our partners in North London and each borough we will ensure equity of outcome for all

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

Transforming and creating a positive environment for our service users, staff and visitors.

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave allowance and NHS pension scheme
• We have excellent internal staff network support groups.

The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars: We are kind, we are respectful, we work together, we keep things simple, we empower, we are proudly diverse.

Job summary

We are seeking an experienced and compassionate Health Care assistant to join our dedicated team for 16 hours per week. The ideal candidate will have strong clinical skills and a passion for delivering high-quality patient care within a GP surgery setting. This role is pivotal in supporting our GPs and healthcare team in delivering a wide range of services to our patient population.

As a Health Care Assistant, you will be responsible for assisting and performing routine tasks related to patient care as directed by senior nursing staff and GPs.

This vacancy will remain open until a suitable applicant is appointed. Early applications are encouraged, as the advert may close once the right candidate has been identified.

Main duties of the job

Work closely with GPs, nursing team, and other medical staff to provide holistic patient care.

• Basic long term medical condition reviews
• Take blood samples and prepare specimens for laboratory testing.
• Wound care / ulcer care
• Doppler
• Removal of Sutures
• Urinalysis
• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Requesting pathology tests, for example urine culture, swabs
• Following agreed clinical protocols with referral to senior nurses or GPs as appropriate
• Maintain and promote Infection Control and prevention standards within the practice
• Foster a supportive and welcoming environment for patients, addressing any concerns they may have about their care.
• Maintain accurate, up-to-date patient records in accordance with practice policies and confidentiality requirements.

We are committed to safeguarding patients and vulnerable people.

About us

We are a very friendly, cohesive, welcoming and happy GP Practice who passionately believe in the importance of strong primary care for our community.

We are a supportive team that looks constantly to how we can improve, develop and grow.

Our clinical team currently consists of 2 GP Partners, Salaried GPs, 2 Prescribing Paramedics, 3 Practice Nurses, 3 HCA's and a Phlebotomist.

Job summary

We are looking for an enthusiastic and compassionate Healthcare Assistant with a special interest in dementia and frailty to join our friendly team at Stour Surgery.

This is an exciting opportunity to work within our Stour Community Outreach Team (SCOT). The Healthcare Assistant will play an important role in supporting some of our most vulnerable patients to remain safe, well and independent in their own home.

Main duties of the job

• Undertaking annual reviews and health assessments for patients with frail and long-term conditions.
• Completing frailty assessments and supporting personalised care planning.
• Undertaking blood tests for housebound patients.
• Supporting care coordination and liaising with GPs, Nurses, community teams and other professionals.
• Please see full Job description attached for more information.

About us

Stour Surgery is a well established, friendly GP practice based in Christchurch, Dorset serving over 10,500 patients. We are proud to provide a high standard of patient-centred care to our local community and are committed to delivering safe, accessible and responsive healthcare services.

We have a dedicated and experienced multidisciplinary team who work collaboratively to support one another and provide the best possible service for our patients. As a practice, we value teamwork, professionalism, kindness and continuous improvement, and we encourage staff at every level to contribute ideas and help shape the future of the practice.

If you are passionate about supporting older people and would like to be a part of a team that takes a proactive approach to frailty and dementia care, we would love to hear from you.

Job summary

An exciting opportunity has arisen to join our expanding team, working with pregnant women and their families to ensure that every child has the best start in life.

The role will work with both the public health team and maternity teams providing a holistic, behavioural change approach to caring for pregnant women and their families, providing a range of early support and information to promote a healthy pregnancy and targeting work to reduce health inequalities faced by families in your care. This may include, smoking cessation, physical activity advice, infant feeding, immunisations and healthy lifestyle support.

You will work with the maternity tobacco dependency team and public health team to provide behavioural support and treatment to promote changes to support a healthier pregnancy. In addition, you will care for women in priority groups who experience poorer outcomes in maternity and healthcare, includingthose who are living with complex social needs and thoseandwomen from ethnic minority backgrounds.

The Best Start in Life Advisor role is multi-skilled and will involve working autonomously across a variety of core public health priorities to provide opportunities for the best start in life.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

To work with a caseload of women and families during pregnancy and the early postnatal period to promote the best start in life for every child. You will be based in both the hospital and community setting, providing support in Family Hubs, family homes and community bases.

To support the wider 'Best Start in Life' programme of work within the public health and wider maternity team.

To support and manage prioritisation of a caseload in the maternity Best Start in Life pathways to ensure safe, well organized and evidenced based care is provided to all that access the service.

You will provide support in a range of settings as required for the delivery of smoking cessation services and the enhanced continuity or carer pathway, this may include work with people by phone, by video conference, or face-to-face.

To support the delivery of the service key performance and reporting indicators for tobacco dependency and enhanced continuity of carer pathways.

The Best Start in Life team are based in the John Willie Sams Centere, Dudley, however the team works across Family Hubs, family homes and Community sites, offering a personalised approach to care. The post holder will be responsible for a caseload of women/families in a specific area.

We particularly welcome applications from staff with maternity service experience, interested in a secondment opportunity. Informal discussions are welcomed, please contact Carla Anderson.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job summary

Are you a resilient individual who thrives in a busy customer or patient focused environment? This is your chance to come and join us as a Health Advisor for NHS 111.

You will have a great opportunity to make a real difference by working for an organisation dedicated to delivering a responsive service to people across the Dorset community requiring healthcare advice and assistance.

Our Health Advisors are the very first point of contact for all who use the 111 service. Joining us in this role, you will find a busy, friendly environment of likeminded people, dedicated to providing excellent patient care. You will be fully supported with structured training at our Hub in St Leonards.

We offer a variety of rotas to suit your lifestyle- please see attached documents for rota examples. Availability of rotas changes dependent on the needs of the service, the exact rotas available will be discussed at interview.

We are passionate about the support and training we provide; you will have a period of supervised practise with our supportive team.

Training course information

Full time course : 37.5 hours per week

• Mon - Fri 9.00-17.00 Starting Monday 7th December - Wednesday 6th January inclusive.

No training ( annual leave) on 25th, 28th December and 1st January

Please note: 100% attendance at all training is a requirement of the role.

Your start date will be agreed after all pre-employment checks are confirmed as complete by HR services.

Main duties of the job

Interviews will be held week starting 26th Octoberand will include a face to face interview and an assessment.

We are not able to offer virtual interviews, if you have a disability or health condition, we will be happy to discuss reasonable adjustments.

You must have demonstrable skills in written and spoken English, adequate to carry out the role effectively and a passion for providing excellent customer service. You do not need to have worked in healthcare before but have good communication skills as a Health Advisor.

Receive telephone calls and other contacts from members of the public and healthcare professionals requiring assistance and information.

Handle all calls and contacts courteously, efficiently and in a way that best meets the immediate needs of the patient.

Have excellent telephony and IT skills and be able to record all information accurately and take appropriate action where required.

Always maintain the integrity and confidentiality of all patient and Trust information.

Participate in all audit and quality of service improvement processes. Undertake other reasonable duties as required by the Clinical Hub Manager.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year p.a. pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

152-C248.26

Job locations

St Leonards Hospital

241 Ringwood Road

Ferndown

BH24 2RR

United Kingdom

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Person Specification

Knowledge skills & training

Essential

• Demonstrable skills in written English, adequate to enable the post holder to carry out the role effectively

Desirable

• Pathways trained, or working towards (must also be able to meet minimum threshold of 200 calls per month, required to maintain proficiency in Pathways)
• Knowledge of First Aid
• Basic knowledge of anatomy

Experience

Essential

• Experience with dealing with the General Public.
• Experience using a telephone as a regular means of communication in a work environment
• Ability to work to defined policy, procedures, practice and instructions.

Desirable

• Experience in working in the voluntary or health sector.

Personal Qualities / Aptitudes

Essential

• Good quality application - complete, legible, good spelling and grammar
• Ability to attend and successfully complete required training
• Committed to high quality patient care and patient experience
• Able to ensure care of own health and wellbeing to promote improvements to physical and emotional wellbeing
• Demonstrates a positive and flexible approach in line with the changing nature of the trust service delivery model
• Committed to the values based principles of high quality patient care to include; compassion; care; competence; communication; courage and commitment in all aspects of service delivery

Skills, knowledge, ability

Essential

• Word Processing and IT skills
• Ability to work as part of a team

Person Specification Knowledge skills & training Essential Demonstrable skills in written English, adequate to enable the post holder to carry out the role effectively Desirable Pathways trained, or working towards (must also be able to meet minimum threshold of 200 calls per month, required to maintain proficiency in Pathways) Knowledge of First Aid Basic knowledge of anatomy Experience Essential Experience with dealing with the General Public. Experience using a telephone as a regular means of communication in a work environment Ability to work to defined policy, procedures, practice and instructions. Desirable Experience in working in the voluntary or health sector. Personal Qualities / Aptitudes Essential Good quality application - complete, legible, good spelling and grammar Ability to attend and successfully complete required training Committed to high quality patient care and patient experience Able to ensure care of own health and wellbeing to promote improvements to physical and emotional wellbeing Demonstrates a positive and flexible approach in line with the changing nature of the trust service delivery model Committed to the values based principles of high quality patient care to include; compassion; care; competence; communication; courage and commitment in all aspects of service delivery Skills, knowledge, ability Essential Word Processing and IT skills Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

St Leonards Hospital

241 Ringwood Road

Ferndown

BH24 2RR

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

St Leonards Hospital

241 Ringwood Road

Ferndown

BH24 2RR

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Job summary

An opportunity has arisen to join our Health Records Team at University Hospitals of Derby and Burton NHS Foundation Trust. Health Records Officers undertake a varied role involving retrieval, tracking, movement, preparation and management of patient records, alongside a range of administrative duties.

We are seeking motivated, reliable and organised individuals to support the management of patient health records across our sites. The role is vital in ensuring clinical teams have timely access to patient information, supporting the delivery of safe and effective patient care.

This vacancy will be used to fill positions at both The Johnson Building (TJB) and Royal Derby Hospital (RDH).

Once you have submitted your application, please let us know your working site preference by submitting the form below:

https://forms.cloud.microsoft/Pages/DesignPageV2.aspx?subpage=design&FormId=slTDN7CF9UeyIge0jXdO44N7e8-dC3JNh7y_vJp-AYJUNTJTRTE1RVBSSVg5OVc2RzlRVkxGUTU1TC4u&Token=4e7260a437374d6f97b873895e98b891

Main duties of the job

About the Role

The successful candidate will be responsible for:

• Retrieving, tracking, preparing, delivering and filing patient health records.
• Ensuring that all documentation is scanned accurately into the Electronic Patient Record.
• Reviewing paper casenotes to support retention and destruction processes.
• Supporting the wider administration function within the Health Records Service.

Whilst core responsibilities of the role are the same across both locations, there are some differences in the day-to-day working environment:

• Extended periods of desk-based administrative work (both sites)
• Handling large casenotes and bundles which may weigh over 10kg (both sites).
• Regular movement and transportation of health records(both sites)
• Use of roll cages and manual handling activities (both sites).
• Greater levels of working at height (TJB site)
• Some working at height(RDH site)
• Retrieval and delivery of records to clinics, involving frequent walking across the hospital site(RDH site)
• A requirement to support other areas of the department, across all our locations, as required to maintain service delivery(both sites).

As part of your application, you will be asked to indicate your site preference to ensure successful candidates are matched to vacancies that best suit their preferences and the needs of the service.

Roles will be fixed term contracts until end of March 2027.

Closing date for applications: 13th October 2026Interview date: 27th October 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• Our hospitals see more than 4,000 outpatients daily
• We see more Trauma & Orthopaedic outpatients than any other Trust - over 3,300 per week
• An average 860 patients are seen in A&E every day - 6th largest in the country
• Our hospitals admit more than 220 emergency patients daily.
• We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
• We are one of only 5 Trusts nationally with more than 50 operating theatres
• We carry out more than 300 elective procedures each working day
• We employ 12,000 staff across our 5 hospital sites

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pa pro rata

Contract

Fixed term

Duration

4 months

Working pattern

Part-time

Reference number

320-TWS-2247

Job locations

The Johnson Building

Locomotive Way

Derby

DE24 8PU

United Kingdom

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

If you are considering applying for an internal secondment, please ensureyou have discussed this with your line manager and obtained their support priorto submitting your application.

Please be aware that there is no guaranteethat you will be released from your substantive post, so you should seek approval beforeapplying as you are applying or a Secondment.

If you have any questions or require further guidance, please contact the Recruitment Team.

Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words. Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust. Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below). If you are considering applying for an internal secondment, please ensureyou have discussed this with your line manager and obtained their support priorto submitting your application. Please be aware that there is no guaranteethat you will be released from your substantive post, so you should seek approval beforeapplying as you are applying or a Secondment. If you have any questions or require further guidance, please contact the Recruitment Team.

Person Specification

Knowledge

Essential

• Basic literacy and functional skills

Experience

Essential

• Evidence of working effectively as part of a team

Desirable

• Experience in an customer care/patient care environment or NHS administrative role

Skills

Essential

• Evidence of good standard of IT to include Microsoft word and excel

Desirable

• Evidence of planning and managing own workloads

Person Specification Knowledge Essential Basic literacy and functional skills Experience Essential Evidence of working effectively as part of a team Desirable Experience in an customer care/patient care environment or NHS administrative role Skills Essential Evidence of good standard of IT to include Microsoft word and excel Desirable Evidence of planning and managing own workloads

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

The Johnson Building

Locomotive Way

Derby

DE24 8PU

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

The Johnson Building

Locomotive Way

Derby

DE24 8PU

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)