Job summary

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Nights at Crispin Court Care Home in Stafford. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting resi

Main duties of the job

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include assisting residents in all their personal hygiene care, ensuring optimum independence, dignity, and respect of individuals at all times. You will recognize and understand clinical risk areas in residents, such as weight loss, pressure sores, and the risk of falls, and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident, and practicing safe systems of work across the range of tasks are essential duties. To be successful in your application, you will live the values of caring, supportive, honest, respectful, and accountable in all you do. Experience is not required as Avery Healthcare offers a thorough induction and training program to ensure confidence within your role. The ideal candidate must have the ability to communicate effectively both verbally and in writing, demonstrate initiative, and be respectful towards the residents and others in the home.

About us

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of 'creating meaningful lives together,' we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. We are committed to creating a culture that values respect, compassion, and dedication to exceptional care. Our team members are celebrated, supported, and provided opportunities to grow in a caring, supportive environment, with the chance to learn and develop throughout their careers. Join us and see why Avery is the preferred choice for residents and team members alike, helping us to make a positive impact on the lives of our residents every day.

Details

Date posted

14 October 2026

Pay scheme

Other

Salary

£13.25 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1563659100

Job locations

Avery Healthcare

Stafford

ST16 1LD

United Kingdom

Job description

Job responsibilities

Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Nights at Crispin Court Care Home in Stafford. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Other responsibilities will include:

• Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times.

• Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner.
• Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident.
• Practicing safe systems of work across the range of task.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.

Our ideal candidate must:

• Have the ability to communicate effectively both verbally and in writing.
• Demonstrate initiative and be respectful towards the residents and other people in the home.
• Be an efficient worker who can carry reasonable instructions from other team members.
• Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description Job responsibilities Package Description:At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant - Nights at Crispin Court Care Home in Stafford. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

• Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry out reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

Person Specification Qualifications Essential Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry out reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Stafford

ST16 1LD

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Stafford

ST16 1LD

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job summary

Care Navigator | Brooklands Health Centre, Milton KeynesPermanent, Full-time and Part-time available£12.71 - £13.00 per hour dependent on experience

Are you an organised and compassionate individual with a passion for helping patients access the right care? At OneMedical Group, we are looking for a Care Navigator to join our team in Milton Keynes and play an important role in supporting patients throughout their healthcare journey.

Main duties of the job

• Patient Requests: Reviewing and processing incoming patient requests received through digital and other approved channels.
• Care Navigation: Reviewing, categorising and routing requests using Anima or other approved clinical and digital systems.
• Patient Signposting: Helping patients access the right care by directing them to appropriate practice services, community services, external providers or approved self-referral pathways.
• Clinical Escalation: Recognising potential red flags and escalating clinical concerns, uncertainty or requests requiring clinical judgement to an appropriate clinician.
• Patient Records: Accurately recording and maintaining complete and up-to-date patient information within clinical systems.
• Patient Support: Clearly explaining available options and access routes without providing clinical advice or making independent clinical decisions.
• Collaborative Working: Working closely with clinical and administrative colleagues to effectively manage patient requests and workflows.
• Service Improvement: Contributing ideas to improve patient access, signposting, administrative workflows, data quality and clinical system processes.
• Confidentiality: Maintaining strict confidentiality and complying with Information Governance, data protection and organisational policies.

About us

For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent, family-run healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens, bringing everything together under one roof.

We believe the best places to work are created by people who genuinely love what they do and celebrate each other's success. At OneMedical Group, our culture is defined by a rare combination of national ambition and genuine family heart.

Founded by a father and daughter who believed healthcare could be delivered with greater empathy and agility, we've built a workplace rooted in trust, empowerment and open doors. Above all, we are united by a shared purpose: creating spaces and delivering services that make a lasting, positive difference to the health and wellbeing of the communities we serve.

Details

Date posted

14 October 2026

Pay scheme

Other

Salary

£26,400 to £27,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REQ000047

Job locations

Montague Crescent

Milton Keynes

MK10 7LN

United Kingdom

Job description

Job responsibilities

We're looking for someone with excellent communication and organisational skills who can remain accurate and professional while working in a busy environment.This is an ideal opportunity for someone who is organised, confident using digital systems and enjoys working with people in a busy healthcare environment. The Care Navigator will help ensure patients receive an efficient, supportive and seamless experience when accessing our services.

They will be responsible for receiving, reviewing and processing patient requests, ensuring information is accurately recorded and directed to the appropriate clinical or administrative pathway. The Care Navigator will also help patients access the right care by signposting them to appropriate practice, community, external or self-referral services. Full role-specific training will be provided and may include clinical and digital patient access systems, care navigation pathways, red-flag awareness, clinical escalation procedures, patient signposting, safeguarding and Information Governance.

What We Offer

• 20.6% employer pension contribution
• 25 days annual leave plus Bank Holidays (pro rata), plus an extra day of leave on your work anniversary
• Enhanced Maternity, Paternity and Adoption Pay
• Eye Care and Cycle to Work schemes
• 24/7 confidential mental health and wellbeing support through Health Assured EAP
• OneMedical Group's Refer a Friend cash bonus scheme
• Training and development opportunities through our developing Elevate Academy

When you join OneMedical Group, you will become part of an organisation committed to helping you grow, make a meaningful contribution and thrive in your career. Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise, leadership and education.

Ready to Make a Difference?

If you're passionate about supporting patients, confident working with digital systems and want to play an important role in helping people access the right care, we'd love to hear from you.

OneMedical Group is an equal opportunity employer committed to diversity, inclusion and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please reach out to us at .

Job description Job responsibilities We're looking for someone with excellent communication and organisational skills who can remain accurate and professional while working in a busy environment.This is an ideal opportunity for someone who is organised, confident using digital systems and enjoys working with people in a busy healthcare environment. The Care Navigator will help ensure patients receive an efficient, supportive and seamless experience when accessing our services.They will be responsible for receiving, reviewing and processing patient requests, ensuring information is accurately recorded and directed to the appropriate clinical or administrative pathway. The Care Navigator will also help patients access the right care by signposting them to appropriate practice, community, external or self-referral services. Full role-specific training will be provided and may include clinical and digital patient access systems, care navigation pathways, red-flag awareness, clinical escalation procedures, patient signposting, safeguarding and Information Governance.What We Offer20.6% employer pension contribution25 days annual leave plus Bank Holidays (pro rata), plus an extra day of leave on your work anniversaryEnhanced Maternity, Paternity and Adoption PayEye Care and Cycle to Work schemes24/7 confidential mental health and wellbeing support through Health Assured EAPOneMedical Group's Refer a Friend cash bonus schemeTraining and development opportunities through our developing Elevate Academy When you join OneMedical Group, you will become part of an organisation committed to helping you grow, make a meaningful contribution and thrive in your career. Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise, leadership and education.Ready to Make a Difference?If you're passionate about supporting patients, confident working with digital systems and want to play an important role in helping people access the right care, we'd love to hear from you.OneMedical Group is an equal opportunity employer committed to diversity, inclusion and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please reach out to us at .

Person Specification

Knowledge, Skills and Abilities

Essential

• Strong written and verbal communication skills
• Excellent accuracy and attention to detail
• Good IT skills and a willingness to learn new clinical and digital systems
• A well-organised and methodical approach to work
• The ability to work independently and under pressure
• The ability to follow agreed processes, pathways and procedures
• The ability to recognise potential red flags and understand when escalation is required
• An understanding of the boundaries of the Care Navigator role, including when clinical input is required
• An understanding of confidentiality, Information Governance and data protection
• The ability to manage your workload effectively and meet agreed timescales.

Desirable

• Knowledge of clinical system, SystmOne and medical terminology

Experience

Desirable

• Experience within primary care, the NHS or another healthcare environment
• Experience of patient administration, care navigation or clinical workflow management.

Person Specification Knowledge, Skills and Abilities Essential Strong written and verbal communication skills Excellent accuracy and attention to detail Good IT skills and a willingness to learn new clinical and digital systems A well-organised and methodical approach to work The ability to work independently and under pressure The ability to follow agreed processes, pathways and procedures The ability to recognise potential red flags and understand when escalation is required An understanding of the boundaries of the Care Navigator role, including when clinical input is required An understanding of confidentiality, Information Governance and data protection The ability to manage your workload effectively and meet agreed timescales. Desirable Knowledge of clinical system, SystmOne and medical terminology Experience Desirable Experience within primary care, the NHS or another healthcare environment Experience of patient administration, care navigation or clinical workflow management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

OneMedicalGroup

Address

Montague Crescent

Milton Keynes

MK10 7LN

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

OneMedicalGroup

Address

Montague Crescent

Milton Keynes

MK10 7LN

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Job summary

Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes. Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includes observing, reviewing, and finalising care planning needs, assisting, and producing ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way. We look to our trusted care teams to create an environment where the atmosphere feels like our residents personal home, for them and their respective visiting family members, which suits all their individual needs. About you: A caring nature to give everyone a personal approach, Good communication and relationship building skills, Flexible and adaptable to changes at short notice

Main duties of the job

As a Senior Care Assistant at Akari Care, you will operate alongside care assistants, ensuring the utmost quality of care for residents. Your duties encompass managing care plans, promoting social activities, and nurturing junior colleagues' growth through training and supervision. At Akari, we value a community-driven approach, modeling our homes after personal, welcoming environments for residents and their families. Ideal candidates possess empathy, exceptional communication, adaptability, a positive demeanor, and respect for others. Senior Care Assistants benefit from competitive remuneration, a contributory pension, recognition initiatives, flexible wage access, full uniforms, complimentary DBS checks, annual leave, and comprehensive training programs aligning with personal growth objectives.

About us

Akari Care is dedicated to delivering outstanding, resident-centered care in environments that reflect a sense of home and community. They emphasize creating spaces where residents and their families feel welcomed and valued. Akari Care staff are entrusted with the responsibility of not only caring for residents but also building and nurturing relationships that foster trust and respect. The organization strongly upholds values of personalization, kindness, caring, and community, which are integral to their service approach. They prioritize staff development through training, personal development plans, and by fostering an inclusive and supportive work environment. Akari Care aims to be a leader in the care industry by continuously prioritizing the well-being and dignity of its residents through empowered and devoted care teams.

Job summary

38.5 Hours per week - 4 shifts week 1 and 3 shifts week 2. Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes. Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includes observing, reviewing, and finalising care planning needs, assisting, and producing ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way. We look to our trusted care teams to create an environment where the atmosphere feels like our residents personal home, for them and their respective visiting family members, which suits all their individual needs. About you: A caring nature to give everyone a personal approach, Good communication and relations...

Main duties of the job

Are you already an experienced Senior Care Assistant or a Care Assistant looking to take the next step within your career? If so, we are looking for exactly the right type of people to be part of our supportive and inclusive community within our homes. Working alongside the care assistants, you will be responsible for delivering the highest quality levels of care to our residents. This includes observing, reviewing, and finalising care planning needs, assisting, and producing ideas for social activities and supporting the training and supervision of junior and new colleagues in an Akari value driven way. A caring nature is essential to give everyone a personal approach, alongside good communication and relationship building skills, and the ability to be flexible and adaptable to changes at short notice. Being warm, approachable, and engaging, and respecting everyone as you would expect to be treated is crucial.

About us

Akari Care, with its supportive and inclusive community, sets a high bar in elder care. Their facilities aim to provide a warm atmosphere that feels like home for residents and their visiting family members. To achieve this, they focus on personalized care, where every resident's unique needs are met with the highest levels of attention and professionalism. Akari Care invests in their workforce by offering recognition schemes, a competitive salary, pension contributions, and vocational training. By incorporating values such as personal care, kindness, and community, Akari Care ensures that all staff members are aligned with their mission to deliver outstanding service.

Job summary

Package Description: About the role and Akari Care Akari Care is a trusted provider of personalised nursing and residential care within local communities across England and Wales. As a Care Assistant, you will play a key role in maintaining the wellbeing of our residents through the provision of outstanding care, working collaboratively with colleagues and the wider Akari Care team. You will be kind and caring and committed to maintaining an environment in which our residents are valued, respected, retain their individuality and dignity, and lead fulfilled lives. Youll assist our residents with daily living. Every day is different and could include helping with personal care, meals or simply spending time with them. Working together to make a difference for our residents, we will respect their individual choices by providing personalised care and support. Whether you are an experienced carer or are starting a career in care, we are looking for colleagues who can make a difference for our residents within Akari Care.

Main duties of the job

As a Care Assistant at Akari Care, you will significantly contribute to the wellbeing of residents by delivering exceptional care services. The role involves collaborating with colleagues and embodying values such as kindness and respect to maintain an environment where residents feel valued and retain their dignity and individuality. Responsibilities include assisting with daily living activities, including personal care and meals, and respecting individual resident choices. Akari Care seeks both experienced carers and those new to the field committed to making a positive difference in residents' lives.

About us

Akari Care is a renowned provider of personalized nursing and residential care, dedicated to serving communities across England and Wales. Known for its commitment to quality, Akari Care ensures its residents receive care that is both tailored and compassionate, fostering an environment of respect and dignity. At Akari Care, every team member plays a crucial role in upholding these values and creating a friendly, supportive community for both residents and staff. This organization is driven by the mission to help residents lead fulfilling lives, offering a variety of services that cater to individual needs.

Job summary

Coventry and Warwickshire Pathology Services (CWPS) provide Mortuary services across three mortuary sites; University Hospital Coventry NHS Trust, Rugby St Cross, and South Warwickshire NHS Foundation Trust. The Mortuary team cover both Hospital and Community deaths across Coventry and Warwickshire conducting hospital, coronial, high risk and forensic post-mortem examinations.

Our Mortuary network cares for over 4,000 patients per year. We are the busiest forensic department in the region serving West Midlands, West Mercia and Warwick Police forces, with over 1,000 patients each year.

CWPS are looking for a compassionate individual who will be part of a team responsible for caring for our deceased patients with dignity and respect.

Previous applicants need not apply.

Please note that this position is not eligible for sponsorship.

Interviews are proposed for week commencing 9th November.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• Responsible for inputting accurate and timely patient data on to relevant Trust computerised systems.
• Responsible for the safe disposal of contaminated materials, including sharps and confidential waste.
• Undertake telephone and face-to-face enquiries dealing in a professional manner.
• To prepare the bodies of deceased patients for viewing in accordance with trust policies and procedures.
• To prepare the bodies of deceased patients for release to undertakers in accordance with Trust policies and procedures.
• Responsible for the dispatching and posting of samples to authorised persons and laboratories ensuring compliance with all statutory regulations.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create anenvironment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

218-HSS-B3-8257015-B

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Job description

Job responsibilities

• Responsible for inputting accurate and timely patient data on to relevant Trust computerised systems.
• Responsible for the safe disposal of contaminated materials, includingsharps and confidential waste.
• Undertake telephone and face-to-face enquiries dealing in a professional manner.
• To prepare the bodies of deceased patients for viewing in accordance with trust policies and procedures.
• To prepare the bodies of deceased patients for release to undertakers in accordance with Trust policies and procedures.
• Responsible for the dispatching and posting of samples to authorised persons and laboratories ensuring compliance with all statutory regulations.
• Undertake agreed clinical and non-clinical tasks following training ensuring referral to appropriate trained staff as required.
• Participate in the training and support of other staff members as appropriate.
• To participate in appraisals and personal reviews and to work to achieve personal objectives.
• To maintain equipment on a day-to-day basis in accordance with department policies and procedures and in accordance with manufactures guidelines and report any faults to senior staff and equipment suppliers.
• At all times work according to policies and Standard Operative Procedures and bring to the attention of senior staff any changes in practices.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
• Support with maintaining quality management system to include conducting audits.
• Adhere to correct procedures following accidents, injuries, spillages and breakages and ensure that these are reported to the appropriate officer.
• When problems arise know when to refer to senior and medical staff as appropriate.
• To communicate appropriate patient results to those authorised to receive them and to refer to clinical and scientific staff when required.

For further details please see the attached job description.

Job description Job responsibilities Responsible for inputting accurate and timely patient data on to relevant Trust computerised systems. Responsible for the safe disposal of contaminated materials, includingsharps and confidential waste. Undertake telephone and face-to-face enquiries dealing in a professional manner. To prepare the bodies of deceased patients for viewing in accordance with trust policies and procedures. To prepare the bodies of deceased patients for release to undertakers in accordance with Trust policies and procedures. Responsible for the dispatching and posting of samples to authorised persons and laboratories ensuring compliance with all statutory regulations. Undertake agreed clinical and non-clinical tasks following training ensuring referral to appropriate trained staff as required. Participate in the training and support of other staff members as appropriate. To participate in appraisals and personal reviews and to work to achieve personal objectives. To maintain equipment on a day-to-day basis in accordance with department policies and procedures and in accordance with manufactures guidelines and report any faults to senior staff and equipment suppliers. At all times work according to policies and Standard Operative Procedures and bring to the attention of senior staff any changes in practices. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards. Support with maintaining quality management system to include conducting audits. Adhere to correct procedures following accidents, injuries, spillages and breakages and ensure that these are reported to the appropriate officer. When problems arise know when to refer to senior and medical staff as appropriate. To communicate appropriate patient results to those authorised to receive them and to refer to clinical and scientific staff when required. For further details please see the attached job description.

Person Specification

Qualifications

Essential

• oBasic education to GCSE level oLevel 2 RSPH certificate in mortuary support or willing to work towards oAptitude for learning from "on the job" training

Desirable

• oGCSE or equivalent in English, Mathematics, Biology/anatomy

Experience

Essential

• oExperience of working in a customer facing environment

Desirable

• oPrevious NHS experience oPrevious mortuary or funeral work experience

Knowledge

Essential

• oAwareness of NHS systems

Desirable

• oKnowledge of NHS systems

Skills

Essential

• oPatient focused Basic IT skills oAbility work cooperatively within a team oGood communication and interpersonal skills

Desirable

• oExperience of working within a team

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Person Specification Qualifications Essential oBasic education to GCSE level oLevel 2 RSPH certificate in mortuary support or willing to work towards oAptitude for learning from "on the job" training Desirable oGCSE or equivalent in English, Mathematics, Biology/anatomy Experience Essential oExperience of working in a customer facing environment Desirable oPrevious NHS experience oPrevious mortuary or funeral work experience Knowledge Essential oAwareness of NHS systems Desirable oKnowledge of NHS systems Skills Essential oPatient focused Basic IT skills oAbility work cooperatively within a team oGood communication and interpersonal skills Desirable oExperience of working within a team Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Job summary

Are you a health care assistant / support worker that has a desire to work within a great team, with remarkable people, who make a difference every day? If this is you, then we would love you to come and work with us and see for yourself the difference you can make within your role.

We are looking for experienced people to join our children's long term ventilation team; this dynamic service has its footprint within the Oldham locality and is provided mainly within family homes, but also across special school sites and community-based settings.

Main duties of the job

The post holder will work alongside immediate team colleagues and external multidisciplinary partners, to deliver continuing care packages for children and young people, aged 0 - 19, who have life limiting / complex care needs and or technology dependence. The hours worked will be based within family homes and community settings across a 7 day working week and across day, evening and night shifts.

The post holder will work within the Children's Long-term Ventilation and Complex needs team but may at times utilise their skills and knowledge, by working across other areas of the wider children's community nursing service as deemed necessary and appropriate by the service lead.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Learn more about us in ourCandidate Information Pack (opens in existing window)

Job summary

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Band 4 Care Act Assessor - 9-month contract for Stafford Adult Social care

An exciting opportunity has arisen for a Care Act Assessor post on the Stafford Initial Response team - Full time

We are looking to recruit a Care Act assessorto cover maternity leave and to work within the Adult Social care team in Stafford. The position is within the older persons with physical disability team which is a community-based team working with adults over 18 years of age with a range of physical and Mental health needs.

As a Care Act Assessor on the Initial response team, you will complete holistic assessments and reviews for individuals within the Stafford area, using The Care Act 2014 to consider eligibility and wellbeing. You will identify any needs and gather information to ensure that needs are being met in the most appropriate way and that outcomes are being met, including considering appropriate services to meet the needs of individuals. You will be responsible for your own caseload; visits will be within people's own homes as well as care settings such as residential, nursing, and extra care.

Main duties of the job

The post will involve travel and so a driving licence and access to a vehicle are crucial

The post holder will be expected to access social care and health records to gather information, therefore it is important for the post holder to be able to use a computer and understand the importance of good recording. You will require effective communication and written skills and be willing to work as part of a team to promote best outcomes for individuals. You will be required to be self-motivated and organised to manage any competing demands and be provided with all relevant training and support in the role.

Midlands Partnership Foundation Trust is dedicated to ongoing Social Care development, and you will have access to the Social Work learning academy in order to promote professional development. You will also receive the support of your team and your line manager who will provide regular supervision both on a formal and informal basis.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Job summary

The post holder will be employed by Greenwich Health, the GP Federation in Greenwich. Greenwich has 7 primary care networks (PCNS) with list sizes of between 30-80,000 patients. The Post holder will work for Greenwich West PCN, across the Primary Care Network.

Your normal hours of work will be between 8.00 a.m. to 6.00 p.m. Monday to Friday.

Please note, this role is advertised as a fixed term position for a 12 month period.

The post holder will work as part of a multi-disciplinary team in a patient-facing role

Proactively manage patients with co-morbidities

Provide support to general practice staff with regards to prescription and medication queries. Support the repeat prescriptions system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patient in the GP practices

Provide leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services.

Main duties of the job

The post holder will preferably be an independent prescriber (not essential) and has experience of working in primary care. Will need to be able to:

- Hold patient facing reviews and provide medicine support

- Manage medicines in discharges from hospital

- Hold long-term conditions clinics

- Provide patient telephone support

- Be a centre of medicines information for practice staff

- support and adhere to repeat prescribing processes

- Support medicines safety and local/national guidelines

About us

About us

Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all of our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population.

Why work for Greenwich Health?

- We are local organisation owned by our local GP Practices we care what happens in Greenwich and want to make a difference to our patients and our partners.

- We offer competitive remuneration as well as other benefits including:

o Occupational sickness pay entitlement

o Counselling services

o Electric Vehicle Salary Sacrifice Scheme

o Cycle to Work Scheme

o Private Healthcare Membership - Benenden Healthcare

- We have a track record for developing individuals in their careers

- Through our partnerships in our local healthcare environment, we can develop shared posts for example, with the hospital trust and our GP practices.

-You will have ongoing support and mentorship.

- We have developed a working culture which harnesses openness and togetherness which has resulted in high staff retention rates.

Job summary

We are looking to recruit Health Care Assistant to join our friendly team serving 10,000 patients. Supported by our nursing team, the role will be 18hrs over 2 days.

Main duties of the job

We are looking for an experienced and dedicated HCA to join our nursing team.

The successful candidate will have experience in HCA duties, be enthusiastic, confident and familiar with policies & procedures.

About us

We are a hard working, friendly and supportive Practice that puts patient care first. Working within a highly motivated nursing team we aim to deliver high quality patient care meeting the needs of our practice population and will support the applicant with further relevant and professional development where required

Job summary

Reports to: Associate Director for In-Patient Unit & Care at HomeAre you looking for the opportunity to work within a holistically focused, multi-disciplinary team; improving the quality of life for patients with life-limiting illnesses?

Main duties of the job

To work predominantly within the in patient unit (IPU) with flexibility to work across community as service requires.

To work as a part of the Hospice multidisciplinary team to provide exceptional standards of individualised, holistic care to patients on IPU under the guidance and direction of the registered nurse.

When required to support guests in the Respite for Good beds, assisting with care and social needs as necessary.

Maintain accurate record keeping and clear handover to colleagues, recognising when to escalate concerns to nursing team.

Flexibility to work within a variable staff roster, working 12.5 hr day and night shifts, covering a 365 days a week service.

About us

We are so proud of what we do, and we know you will be to. Communication and media are absolutely key to making the Hospice the incredible place it is. And you could be part of that. Today our free care supports 2,000 local people and their families, in Herts and Bucks.

To work mainly within IPU with a degree of flexibility to support community as and when required

Job summary

We have an exciting opportunity for a friendly and enthusiastic Care Navigator to join our supportive practice team, providing fixed-term maternity cover for approximately 6 months.

Working as part of our reception and care navigation team, you will play a key role in helping patients access the most appropriate care and services and ensuring they receive a friendly, efficient and professional service.

Working pattern:

• Monday: 13:0019:00
• Tuesday: 09:0013:00
• Wednesday: 08:3013:00

The contracted hours are currently 14.5 hours per week. There may be scope for additional contracted hours in the future, subject to availability and the needs of the practice. We would therefore particularly welcome applicants who could offer flexibility to increase their hours should further opportunities become available.

Main duties of the job

The duties and responsibilities to be undertaken by members of the care navigator team include any or all of the items in the following list. Duties may be varied from time to time under the direction of the care navigator team leader, dependent on current and evolving practice workload and staffing levels:

• Opening up / locking up of the Practice premises in accordance with Practice protocols.
• Maintaining and monitoring the practice appointments system by managing patient calls appropriately
• Signposting patients to other more suitable services as appropriate
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
• Contact patients and external agencies as requested by members of the Primary Health Care Team
• To provide cover for members of the care navigator team during periods of sickness and annual leave changing shifts where necessary
• Taking messages and passing on information
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

About us

We are a friendly teaching practice providing primary care services in Bristol. We strive to provide an excellent clinical service to our patients with our hardworking team. We are a practice in the centre of Westbury on Trym in a new purpose-built building serving our community.

Westbury On Trym is situated in the heart of Northwest Bristol. This is a beautiful area of the city for families and professionals and there is an above-average elderly population. This gives the practice an interesting mix. It is a lovely place to live and work if you are considering moving to the area.

The premises are owned by the partnership and are modern, purpose-built and inviting to staff and patients alike.

We are a non-dispensing PMS practice, with a strong interest in both teaching and research.

There is a strong team ethos within the practice, and it is very important to the partners that this is maintained and developed.

We are committed to a patient-centred methodology and have an open and friendly approach. This is reflected in our vision and values:

Working together

Open and honest

Targeting sustainability

Patient-centred

Community focused

Compassionate

Job summary

The Royal Marsden is Europe's largest comprehensive cancer centre, rated CQC 'Outstanding' and recognised as one of the world's leading cancer centres. We combine specialist clinical expertise, advanced technology, research and innovation to deliver exceptional, personalised cancer care.

The Royal Marsden Private Care provides the same specialist expertise in a private setting across Sutton, Chelsea and Cavendish Square, offering outpatient, inpatient and day-unit services. Our multidisciplinary teams work together to deliver seamless, high-quality care at every stage of the patient journey.

We are seeking an enthusiastic Medicines Management Pharmacy Technician to join our Private Care Pharmacy team. You will play a key role in providing safe, effective and patient-centred medicines management for oncology and haemato-oncology patients.

Working closely with Pharmacists, Doctors, Nurses and the wider multidisciplinary team, you will help ensure patients receive the right medicines, information and support throughout their treatment. You will contribute to medicines optimisation across outpatient, inpatient and day-unit settings, supporting safe and effective care.

This is an excellent opportunity to develop specialist skills within a leading oncology environment where medicines management, patient safety and high-quality care are central to everything we do.

Main duties of the job

1.1. To support the operational delivery of medicines optimisation services across clinical services in Private Care, including medical day units, outpatients and inpatient services.

1.2. Work Collaboratively with wider Pharmacy teams and multidisciplinary teams to ensure patients receive a safe, effective and efficient medicines management service.

1.3. Contribute to medicines optimisation, patient safety, clinical governance and quality improvement within the service for Private Care.

1.4. Contribute to the continuous review and development of pharmacy services within Private Care, identifying opportunities to improve medicines management, patient safety and efficiency.

1.5. To support the Lead Pharmacist in ensuring a prompt, safe and efficient medicines management and supply service is provided across Private Care.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job summary

Make a difference every day. Join our team and provide exceptional care where it matters most.

For over 30 years, Mary Ann Evans Hospice has delivered compassionate, high quality end of life care to individuals and their families across Warwickshire North.

As we continue to expand our services to meet increasing demand, we are looking for a compassionate and experienced Senior Healthcare Assistant (HCA) to join our Overnight Nursing Service on a 12 month fixed term contract.

This role will provideovernight respite and support to patients with life-limiting illnesses and their families, enabling patients to remain in their preferred place of care. Working as part of our Overnight Nursing Service, you will deliver compassionate, person-centred care that promotes comfort, dignity, independence and quality of life, while also providing valuable reassurance and support to relatives and carers.

This is a waking night role, with shifts worked between 9.30pm and 7.30am, Tuesday to Thursday nights per week, however this is negotiable to other days within the week. We are happy to consider job share applications for the right candidates.

While the main focus of this post is within the Overnight Nursing Service, there may be occasional requirements to work flexibly across other hospice services, particularly our Rapid Response Service, to help meet patient needs and maintain high-quality care provision.

Main duties of the job

About You

We are looking for individuals who are:

• Passionate about delivering person-centred care at the end of life.
• Excellent communication skills.
• Empathetic, compassionate, and respectful of each individuals journey.
• Experienced in a care setting (community or hospice experience desirable but not essential).
• Flexible, reliable, and able to work independently in a community setting.
• Hold a valid UK driving licence and have access to a vehicle.

• Confidence and competence in IT, including the use of electronic patient records systems such as EMIS (training will be provided).

What We Offer

• The opportunity to make a real impact in peoples lives.
• A supportive, experienced team that values kindness and collaboration.
• Ongoing training and professional development.
• Mileage reimbursement and access to employee wellbeing initiatives.
• The chance to be part of a charity with deep roots and a strong reputation in the local community.
• Unfortunately, we do not hold a sponsorship licence and are therefore unable to offer visa sponsorship for this role.

Qualifications and Experience:

• NVQ Level 3 in Health and Social Care or equivalent qualification is required .

• Experience in palliative and end of life care is preferred but not essential. Most importantly, candidates must be passionate about delivering and improving high-quality palliative and end of life care within the community.

About us

Employment Benefits and Terms

As an NHS Partner, Mary Ann Evans Hospice will continue to make contributions to your Pension Scheme, subject to qualifying conditions. For further advice, please contact our Payroll Officer within the Business Support Team.

We offer the following benefits to support our employees:

• Agenda for Change pay scale.

• Sickness pay in accordance with Mary Ann Evans Hospice policy.

• Excellent training and professional development opportunities.

• Enhanced DBS clearance provided by Mary Ann Evans Hospital.

• Access to electric pool cars for work-related travel.

• FREE parking facilities when based at the Hospice located on the George Eliot site.

• Employee Assistance Programme (EAP) offering confidential support

We are committed to supporting our staff with competitive benefits and a positive working environment to help you thrive in your role.

Job summary

We are looking to recruit a permanent, full time Assistant Care Navigator Supervisor to work over 5 days, up to 37.5 hours per week (Monday to Friday), to meet the needs of the surgery with shifts between 8am and 7pm. Exact details to be discussed.

The Assistant Care Navigator Supervisor will be responsible for assisting in the day-to-day supervision and management of all care navigation staff and associated functions, ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales, and reporting to the Care Navigator Supervisor as necessary.

Please note that this advertisement may be closed early if a suitable applicant is recruited.

Main duties of the job

Duties can include but are not limited to assisting the Care Navigator Supervisor to lead and manage the Care Navigation Team - as well as being part of that team - that safely care navigate patients according to practice protocols, greets and directs patients, makes effective use of the appointment system, books appointments, processes information and assists patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

The Assistant Care Navigator Supervisor will take on additional leadership and management roles to ensure the team is adequately staffed and trained, and to support in the wider management of the practice by adopting specific responsibilities and assisting with practice processes that enhance patient care.

About us

Mayford House Surgery aims to provide excellent, accessible and safe health care by well trained and caring staff. We strive to provide patient centred health care to meet our patients individual health care needs.

Details

Date posted

14 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0759-26-0003

Job locations

Boroughbridge Road

Northallerton

North Yorkshire

DL7 8AW

United Kingdom

Job description

Job responsibilities

Job Responsibilities:

• Support safe care navigation by adhering to agreed protocols, recognising red flag symptoms, and escalating urgent or complex cases appropriately
• Assist in interviewing, inducting and training new care navigation staff to agreed standards
• Where required, assist in completing annual appraisals for care navigators in line with Practices guidelines
• Assist in ensuring adequate staffing levels, organising rotas, and in approving annual and other leave, in line with agreed policy
• Assist in ensuring adequate reception and associated facilities for practice, ICB and other in-house providers associated with the practice
• Prepare and print Room Allocation Rota of clinical rooms
• Assist in overseeing learning events and take any necessary action from outcomes
• Support the management of patient concerns and complaints, ensuring appropriate escalation and resolution
• Assist in maintaining the care navigation tool
• Support in monitoring private fees work
• Assist in reviewing telephone data and taking any necessary action to improve service and processes
• Fire Warden duties including the checking of systems
• Continually assess and evaluate systems, recommending changes and improvements to the Care Navigator Supervisor as appropriate
• Assist in completing care navigator audits, and clinical staff audit projects as necessary
• Assist in SystmOne clinical reports and Accurx batch messages, with appropriate supervision
• Support the practice in the management of chronic diseases through regular recall messages to patients
• Assist Care Navigator Supervisor to write and maintain any reception policies and procedures
• Advertise and organise any surgery closures and late-night clinics
• Making effective use of training to update knowledge and skills, and assist with initiating and managing the training of others
• Producing the quarterly Practice newsletter, liaising with different Practice departments and Team Leaders for appropriate copy
• Regularly maintain footage for the Practice television screen in the waiting room, Practice website and FaceBook with up to date information, removing any out of date pages and details
• Deputise for Care Navigator Supervisor in her role as Homeless Lead for the practice
• Deal with general telephone enquiries from patients and general public
• Deal with more complex enquiries from patients
• Inform patients of laboratory report results as appropriate
• Key in patient identification data to computer
• Register new patients, checking automated registrations and processing manual registrations
• Monitor archive filing
• Manage the various appointments, in line with agreed policies
• Make appointments for patients to see doctors, nurses and other clinical staff associated with the practice, in line with agreed policies
• Record requests for house calls/visits, in line with agreed policies
• Record messages for doctor, nurse and administrative staff
• The post holder will not provide clinical advice and will refer clinical questions to appropriate staff
• Usual roles of a care navigator should be fulfilled
• The above list of duties is not exhaustive and may be subject to change as deemed necessary.

Job description Job responsibilities Job Responsibilities: Support safe care navigation by adhering to agreed protocols, recognising red flag symptoms, and escalating urgent or complex cases appropriately Assist in interviewing, inducting and training new care navigation staff to agreed standards Where required, assist in completing annual appraisals for care navigators in line with Practices guidelines Assist in ensuring adequate staffing levels, organising rotas, and in approving annual and other leave, in line with agreed policy Assist in ensuring adequate reception and associated facilities for practice, ICB and other in-house providers associated with the practice Prepare and print Room Allocation Rota of clinical rooms Assist in overseeing learning events and take any necessary action from outcomes Support the management of patient concerns and complaints, ensuring appropriate escalation and resolution Assist in maintaining the care navigation tool Support in monitoring private fees work Assist in reviewing telephone data and taking any necessary action to improve service and processes Fire Warden duties including the checking of systems Continually assess and evaluate systems, recommending changes and improvements to the Care Navigator Supervisor as appropriate Assist in completing care navigator audits, and clinical staff audit projects as necessary Assist in SystmOne clinical reports and Accurx batch messages, with appropriate supervision Support the practice in the management of chronic diseases through regular recall messages to patients Assist Care Navigator Supervisor to write and maintain any reception policies and procedures Advertise and organise any surgery closures and late-night clinics Making effective use of training to update knowledge and skills, and assist with initiating and managing the training of others Producing the quarterly Practice newsletter, liaising with different Practice departments and Team Leaders for appropriate copy Regularly maintain footage for the Practice television screen in the waiting room, Practice website and FaceBook with up to date information, removing any out of date pages and details Deputise for Care Navigator Supervisor in her role as Homeless Lead for the practice Deal with general telephone enquiries from patients and general public Deal with more complex enquiries from patients Inform patients of laboratory report results as appropriate Key in patient identification data to computer Register new patients, checking automated registrations and processing manual registrations Monitor archive filing Manage the various appointments, in line with agreed policies Make appointments for patients to see doctors, nurses and other clinical staff associated with the practice, in line with agreed policies Record requests for house calls/visits, in line with agreed policies Record messages for doctor, nurse and administrative staff The post holder will not provide clinical advice and will refer clinical questions to appropriate staff Usual roles of a care navigator should be fulfilled The above list of duties is not exhaustive and may be subject to change as deemed necessary.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• GCSE Mathematics & English (C or above)
• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties

Desirable

• Experience leading and managing teams
• Experience of working in a health care setting

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Strong SystmOne skills
• Effective time management (planning & organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check

Desirable

• Driving licence / own transport

Person Specification Qualifications Essential Educated to GCSE level or equivalent Desirable GCSE Mathematics & English (C or above) AMSPAR Receptionists Qualification NVQ Level 2 in Health and Social Care Experience Essential Experience of working with the general public Experience of administrative duties Desirable Experience leading and managing teams Experience of working in a health care setting Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Strong SystmOne skills Effective time management (planning & organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Personal Qualities Essential Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Other Requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Desirable Driving licence / own transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mayford House Surgery

Address

Boroughbridge Road

Northallerton

North Yorkshire

DL7 8AW

United Kingdom

Employer's website

https://www.mayfordhouse.co.uk/home/ (Opens in a new tab)

Employer details

Employer name

Mayford House Surgery

Address

Boroughbridge Road

Northallerton

North Yorkshire

DL7 8AW

United Kingdom

Employer's website

https://www.mayfordhouse.co.uk/home/ (Opens in a new tab)

Job summary

We are looking for a friendly, experienced and confident Health Care Assistant to join our supportive and welcoming GP practice on a part-time basis for 18 hours per week. The ideal candidate will have a minimum of 1 year's experience in a GP surgery environment.

Main duties of the job

This is an important patient-facing role within our clinical team. You will be responsible for providing safe, efficient and compassionate services to our patients, ensuring they have a positive and reassuring experience throughout their appointment.

About us

Woodcote Medical is a well-established suburban practice with approx. 18,000 patients across two locations in Purley and Coulsdon. Our multidisciplinary team includes GPs, Clinical Pharmacists, ANPs, a Paramedic, Nurses, HCAs, First Contact Physios, and a large administrative and patient services team.

Job summary

Anlaby Surgery is a busy practice serving 4500 patients. We are looking to recruit an Experienced Care Navigator, part-time 26 hours per week. This is an exciting opportunity to join a well established and high performing practice to improve the service we offer to patients whilst supporting the GPs.

You will provide a friendly, confident and professional service to our patients. You will be able to demonstrate good communication and organisational skills. You will have the ability to work both independently and as part of a wider team; to use initiative and discretion.

Main duties of the job

The successful candidate for the Care Navigator position must be experienced, enthusiastic and organised person who is able to work flexibly and effectively as part of a team. You would have previous experience working as a Receptionist or Care Navigator in a busy environment, preferably in an NHS or medical setting but this is not essential for the right candidate. You must be IT competent, be polite with an excellent telephone manner as well as great interpersonal and face to face communication skills.

About us

Anlaby Surgery practice has 4500 patients. 1 GP Partner, 3 salaried GPs, 1 Advanced Care Practitioner, 2 practice nurses, 2 HCAs, 2 medical secretaries.

Main duties of the job

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job responsibilities:

Administration

• To have a thorough knowledge of all practice procedures
• To work in accordance with written protocols

Reception

• Receiving patients, consulting with members of practice team

• Be able to perform all reception duties as necessary

Appointments

• Process appointment requests for today/future appointments from patients by telephone and in person.
• Deal with visits/requests

Computer

• Registrations of new patients computer data entry and medical records
• Process patients changes of address computer data and medical records (have knowledge of practice area)
• Process repeat prescription requests in accordance with practice guidelines

About us

• Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Job summary

As a Senior Carer at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people.

Main duties of the job

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. Youll be a real influence on the rest of the care team. And, whether youre showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness above anything else.

About us

At HC-One, our purpose is to support those in our care to lead their best lives. As the Kind Care Company, it is our mission to provide the kindest support and care to Residents living in our care homes, as we strive to be the first-choice care provider for Families, our Colleagues and Commissioners in each of the communities that we serve.

Job summary

We are a GP Surgery in Newquay, Cornwall looking for a Health Care Assistant with NVQ level 3 (or equivalent) to undertake delegated nursing, health promotion and administrative duties once assessed as competent under the supervision of a qualified Nurse. Candidates with NVQ Level 2 will also be considered.

Experience in General Practice desirable however not essential. Training and mentoring provided. We would expect the ideal candidate to have at least 2 years experience

Main duties of the job

Expected competencies to include:

• New patient health checks and other health screening
• Urinalysis and preparation of specimens
• Blood tests and phlebotomy
• Long term condition reviews where appropriate
• Patient education and promotion of health and well-being
• Gathering lifestyle data from patients
• Infection control and equipment management
• Vaccination management and clinical stock control

About us

Narrowcliff Surgery is a well-established, forward-thinking GP practice located in the heart of Newquay, providing high-quality primary care services to approximately 16 700 patients. We are committed to delivering personalised, patient-centred healthcare while fostering a supportive, collaborative, and positive working environment for our staff.

Our experienced multidisciplinary team includes GP Partners Salaried GPs, GP Registrars, Practice Nurses, and Healthcare Assistants supported by a dedicated administration and reception team. We work closely with community colleagues, including district nurses, a community matron, palliative care nurses, and health visitors, ensuring integrated care for our patients.

As a high-performing practice, we consistently achieve strong QOF outcomes and hold an overall CQC rating of Good. We utilise EMIS Web clinical systems and embrace innovation to continually improve patient care and service delivery.

Narrowcliff Surgery is proud to be a teaching and training practice, supporting both medical students and GP Registrars. We are committed to developing the next generation of healthcare professionals while maintaining a culture of learning and professional growth.

We offer a welcoming, inclusive workplace where teamwork, wellbeing, and continuous development are valued. Joining Narrowcliff Surgery means becoming part of a friendly and highly skilled team dedicated to delivering excellent care to the local community.

Job summary

Are you looking for a brilliant place to work and thrive? Come and join our dynamic and friendly Surgery team where we're passionate about delivering the best patient care, your contribution is truly valued, and your personal growth is a priority.

We're looking for an enthusiastic and motivated Therapy Assistant to support our Occupational Therapists and Physiotherapists for 28 hours per week delivering high quality care across our Community Intermediate Care Units

Your day to day might include:

Supporting patients with exercises, mobility and daily activities

Preparing equipment

Helping ensure smooth and safe discharges

Documenting care and communicating with the Therapy team, patients and their families/carers

It is expected that the post holder will contribute to seven-day services.

Are you ready to make a difference and help our patients regain their independence after surgery or illness? We'd love to hear from you!

Introduction to the Therapy Department at The Dudley Group from RGUC Digital Media Team on Vimeo

Main duties of the job

The Therapy Assistant role provides support and assistance to the Occupational Therapists and Physiotherapist during multi-disciplinary assessment and treatment of patients within the clinical team. The role requires excellent communication skills to be able to liaise with patient, families and their carer, as well as the immediate clinical and the wider multidisciplinary team. The role works clinically under the supervision of Physiotherapists and Occupational Therapists and Assistant Therapy Practitioners for all aspects of patient care and treatment, equipment provision and documentation.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job summary

Senior Health Care Support Worker Information Session Scarborough Hospital, Wednesday 21st October 2026, 14:30 - 15:30

Join our Emergency Care Team and take the next step in your Healthcare career

Are you an experienced Health Care Support Worker looking for a rewarding new challenge? Join our team in the new Urgent & Emergency Care Centre, (UECC), at Scarborough Hospital and play a vital role in delivering compassionate care to patients when they need it most.Our Senior Health Care Support Worker Information Session is a great way to learn more about the role, meet members of the team and find out what it's like to work in our new Urgent & Emergency Care Centre.

To register for a place at the session,please complete theExpression of Interest Form found using the link below:York and Scarborough NHS Trust Recruitment Event

Please doNOT submit an application at this stage. Any applications received on this advert will be disregarded. To secure a place at the session, you must complete the Expression of Interest Form.

Please note, this session is for Scarborough Hospital only.

Main duties of the job

As a Senior Health Care Support Worker, you will work alongside nurses, doctors and the wider multidisciplinary team to provide high-quality, person-centred care. Your responsibilities will include supporting patients with personal care, nutrition, hydration and mobility, recording observations, assisting with clinical procedures and helping to ensure every patient is treated with dignity, kindness and respect.

This is an exciting opportunity for caring and motivated individuals who thrive in a busy environment and want to develop their skills within emergency care.

Attendance at this event is by invitation only.

Following the information session, you will be sent a link to apply as a Senior Healthcare Worker in Scarborough Hospital's UECC. The link will only be sent to those that have attended the session and you will have until 25th October to apply. If your application is successful, you will be invited for interview on 28th October.

Please do not register to attend if you have applied through the previous advert.

About us

To find out more about what it is like to work for our Trust please visit the following link:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata/per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

419-SHW-SED-Event

Job locations

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL

United Kingdom

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note, attendance is in person only at Scarborough Hospital. Remote attendance and remote interviews are not available.

If you require any reasonable adjustments to support you during the recruitment process, please let us know and we will be happy to discuss your needs.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:[email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description Job responsibilities A full description of the role is available in the attachment: job description. Please note, attendance is in person only at Scarborough Hospital. Remote attendance and remote interviews are not available. If you require any reasonable adjustments to support you during the recruitment process, please let us know and we will be happy to discuss your needs. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:[email protected]. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Experience

Essential

• PLEASE DO NOT APPLY DIRECTLY TO THIS VACANCY. USE THE LINK IN THE ADVERT

Qualifications

Essential

• PLEASE DO NOT APPLY DIRECTLY TO THIS VACANCY. USE THE LINK IN THE ADVERT

Person Specification Experience Essential PLEASE DO NOT APPLY DIRECTLY TO THIS VACANCY. USE THE LINK IN THE ADVERT Qualifications Essential PLEASE DO NOT APPLY DIRECTLY TO THIS VACANCY. USE THE LINK IN THE ADVERT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL

United Kingdom

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Woodlands Drive

Scarborough

YO12 6QL

United Kingdom

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Job summary

Ready to make an impact? Why not consider joining us as a Medicines Care Coordinator within Modality Lewisham Division of Modality Partnership!

If you have a passion for healthcare, enjoy working as part of a multidisciplinary team, and want to play a key role in improving patient care and the way medicines services are delivered within Primary Care, we want to hear from you!

Apply now and join a team that values Commitment, Accountability, Respect, and Excellence (CARE).

We are looking for a full-time Medicines Care Coordinator to join our team at Jenner Health Centre. This is an exciting opportunity to work across Modality Lewisham Division practices as part of a multidisciplinary healthcare team, working closely with the Lead Pharmacist and PCN Manager.

You will play an important role in supporting the delivery of medicines-related services, helping the team achieve key performance indicators and targets while contributing to improvements in patient care, service delivery, and ways of working.

If you are organised, proactive, adaptable, and passionate about making a real difference to patients and healthcare services, this could be the role for you.

Why join us?

• NHS pension scheme
• Minimum 27 days annual leave + 8 bank holidays (pro rata)
• Employee discounts and benefits
• Employee Assistance Programme (EAP)
• Career development and education pathways
• Enhanced family-friendly policies
• Flexible working options
• Wellbeing support initiatives

Main duties of the job

As a Medicines Care Coordinator, you will work closely with the Lead Pharmacist and PCN Manager to support the delivery of medicines-related services and achieve key performance indicators and targets outlined within standard operating procedures and the business plan.

This is a dynamic role that requires innovation, flexibility, commitment, and the ability to work resourcefully as part of a multidisciplinary team. You will contribute to the delivery of high-quality services while helping to identify opportunities to improve processes, patient care, and the overall patient experience.

Key responsibilities include:

• Working with the Lead Pharmacist and PCN Manager to support the achievement of KPIs, targets, and performance indicators
• Contributing to the delivery and coordination of medicines-related services across the Division
• Working collaboratively as part of a multidisciplinary healthcare team
• Supporting the implementation of innovative solutions and improved ways of working
• Working with key stakeholders to harmonise processes and improve service delivery
• Contributing to feedback, service improvement, and business planning
• Working sensitively with patients, their families, and carers
• Using initiative and problem-solving skills to identify opportunities for improvement
• Working flexibly and resourcefully to ensure tasks and priorities are completed effectively

About us

Our Lewisham practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.

In this role, you will work directly with key stakeholders to help harmonise ways of working and improve working practices, contributing to improved patient and staff satisfaction.

You will develop a portfolio of skills and experience that will enable you to contribute to sustainable changes within Primary Care. You will work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing these values to life in your interactions with patients, colleagues, and stakeholders.

All employees have access to our employee benefits scheme and NHS pension scheme, alongside education and career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.

If you are looking for a rewarding role where your commitment and contribution can make a genuine difference to patients and healthcare services, apply now and grow your career with us in Lewisham Division, Modality Partnership.

Job summary

Care Group Operational Director (Band 9)

Posts Available:

• Medicine Care Group
• Surgery Care Group
• Women, Children, Young People and Families Care Group
• Mental Health & Learning Disabilities Care Group
• Cancer Centre and Clinical Services Care Group

Swansea Bay University Health Board is implementing a clinically led Care Group model, bringing services together around patient pathways to improve outcomes, experience and sustainability.

As a Care Group Operational Director, you will be a key member of the Care Group triumvirate, working alongside clinical and professional leaders to deliver high-quality, safe and effective services. You will translate strategic priorities into operational delivery, ensuring excellent patient care, staff experience and service performance.

The role includes responsibility for operational performance, workforce planning, resource management and service improvement across the Care Group. We are seeking collaborative and influential leaders who can manage competing priorities, optimise service delivery and support clinically led decision-making.

This is a unique opportunity to help shape the future of healthcare across Swansea Bay and contribute to a significant organisational transformation programme.

Applicants should indicate their top three Care Group preferences within their application and review the accompanying Care Group Structure Document for further information.

Full-time (37.5 hours per week)

Interview dates: 2-4 December 2026.

Main duties of the job

oProvide strategic and operational leadership for all services within the Care Group portfolio, ensuring they are safe, high-quality, efficient, and aligned with the health needs of the population. They will lead service transformation and sustainability programmes, including the development and implementation of medium-term and annual strategic and operational plans, ensuring services remain responsive, effective, and continually improving.oLead and champion a culture of continuous improvement, through compassionate leadership, inclusion, and psychological safety. Play a pivotal part in shaping and sustaining a positive, values-driven organisational culture that supports staff wellbeing, engagement, and high performance across the Care Group.oProvide expert professional, strategic, and operational leadership, ensuring that services deliver high-quality, patient-centred care and that the needs of patients, families, and the wider community are prioritised. Holding comprehensive responsibility for workforce leadership, including alignment with legislation and service standards, and exercising full line management responsibility. This includes undertaking the full range of workforce functions such as recruitment, appraisal, performance management, disciplinary and grievance processes for several diverse teams.oParticipates in the Gold On-Call rota, and deputising for the Executive Director as required.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 9

Salary

£114,475 to £131,732 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

130-AC155-1026

Job locations

Swansea Bay University Health Board Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BR

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Qualifications & Knowledge

Essential

• Extensive knowledge of NHS structures, strategic planning frameworks, governance processes, and national policy drivers
• In-depth understanding of workforce, operational, or service group delivery within a complex healthcare environment.
• Highly developed knowledge of quality improvement methodologies and service redesign approaches.
• Comprehensive understanding of financial planning, risk management, performance management and resource allocation.
• Working knowledge of digital transformation, data governance, and the use of business intelligence tools. (e.g., ILM, MBA, Coaching Accreditation).
• Formal training in change management methodologies (e.g., PRINCE2, Lean, Six Sigma).

Desirable

• Postgraduate qualification in healthcare leadership, quality improvement

Experience

Essential

• Significant experience operating at a senior management or leadership level within a large, complex organisation. Demonstrable track record of leading strategic programmes, delivering organisational change and achieving measurable service improvement outcomes.
• Experience managing high-performing teams, including coaching, performance management and talent development. Proven experience influencing senior stakeholders, clinicians, executives and external partners.
• Experience developing complex business cases, strategic reports, risk assessments and Board-level papers. Experience interpreting, analysing and presenting complex data to inform decision-making. Demonstrable experience managing large budgets, resources and operational plans.

Aptitude and abilities

Essential

• Exceptional analytical, conceptual and critical-thinking skills. Highly developed strategic communication skills (written, verbal, presentational and interpersonal). Proficiency in the full Microsoft Office suite (Word, Excel, Access, PowerPoint).
• Ability to evaluate complex issues, assess risk and propose clear, evidence-based recommendations to influence and negotiate at executive and senior clinical level.
• Able to manage multiple priorities under pressure, maintaining high performance standards. Advanced ability to interpret data, identify trends, and apply insights to redesign services or improve quality.
• Ability to lead and motivate multidisciplinary teams through uncertainty and change, strong organisational and planning skills, including delivery of long-term strategic programmes.
• Demonstrate compassionate, inclusive, and values-driven leadership aligned to NHS Wales values
• Proven ability to constructively challenge practices and drive continuous improvement.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Other

Essential

• Ability to travel within geographical area.
• Able to work hours flexibly.

Person Specification Qualifications & Knowledge Essential Extensive knowledge of NHS structures, strategic planning frameworks, governance processes, and national policy drivers In-depth understanding of workforce, operational, or service group delivery within a complex healthcare environment. Highly developed knowledge of quality improvement methodologies and service redesign approaches. Comprehensive understanding of financial planning, risk management, performance management and resource allocation. Working knowledge of digital transformation, data governance, and the use of business intelligence tools. (e.g., ILM, MBA, Coaching Accreditation). Formal training in change management methodologies (e.g., PRINCE2, Lean, Six Sigma). Desirable Postgraduate qualification in healthcare leadership, quality improvement Experience Essential Significant experience operating at a senior management or leadership level within a large, complex organisation. Demonstrable track record of leading strategic programmes, delivering organisational change and achieving measurable service improvement outcomes. Experience managing high-performing teams, including coaching, performance management and talent development. Proven experience influencing senior stakeholders, clinicians, executives and external partners. Experience developing complex business cases, strategic reports, risk assessments and Board-level papers. Experience interpreting, analysing and presenting complex data to inform decision-making. Demonstrable experience managing large budgets, resources and operational plans. Aptitude and abilities Essential Exceptional analytical, conceptual and critical-thinking skills. Highly developed strategic communication skills (written, verbal, presentational and interpersonal). Proficiency in the full Microsoft Office suite (Word, Excel, Access, PowerPoint). Ability to evaluate complex issues, assess risk and propose clear, evidence-based recommendations to influence and negotiate at executive and senior clinical level. Able to manage multiple priorities under pressure, maintaining high performance standards. Advanced ability to interpret data, identify trends, and apply insights to redesign services or improve quality. Ability to lead and motivate multidisciplinary teams through uncertainty and change, strong organisational and planning skills, including delivery of long-term strategic programmes. Demonstrate compassionate, inclusive, and values-driven leadership aligned to NHS Wales values Proven ability to constructively challenge practices and drive continuous improvement. Desirable Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh. Other Essential Ability to travel within geographical area. Able to work hours flexibly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Swansea Bay University Health Board Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BR

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Swansea Bay University Health Board

Address

Swansea Bay University Health Board Headquarters

1 Talbot Gateway

Port Talbot

SA12 7BR

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Job summary

Are you looking to enhance your skills and knowledge and progress to a Band 3 Senior HCSW role? Or are you thinking about your future career pathways? If so, we have some exciting news!

We are looking to recruit into our HCA Level 3 Apprenticeship course with a new cohort starting in January 2027.

Interviews will be held in November 2026.

This course is delivered in partnership with a local provider.

This is an exciting opportunity to support your personal development and career progression in healthcare through a nationally recognised qualification. We can now guide you through each stage of your career, starting with a Level 3 Diploma and offering the opportunity to progress further into degree-level training through an apprenticeship, should you wish to continue.

You will be supported by a Tutor onsite and have agreed release for study sessions as well as supported time to explore other areas around our organisation.

Please be aware that your shift pattern will include, days, nights, weekends and bank holidays on a rota basis.

This is a 24-month apprenticeship, with a starting salary at Band 2 of £25,760 per annum. Upon successful completion of the training, you will progress to a Band 3 role with a corresponding salary increase.

Please note that we are unable to offer a Certificate of Sponsorship for this role, as it does not meet the eligibility criteria.

Main duties of the job

This is a 24 month long training course with a local provider. Please be aware you will be expected to do a minimum of 30 hours per week in order to be put forward for the Apprenticeship Scheme.

As part of the apprenticeship acceptance criteria we are unable to accept applications for those staff that already hold a qualification that is higher than a Level 3 unless we can demonstrate new skills.

PLEASE SEE THE JOB DESCRIPTION FOR FURTHER DETAILS RE THE JOB ROLE AND ELIGIBILITY.

If successful, you will be invited to attend an interview via your email address provided on this application form.

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Job summary

We have a fantastic opportunity for passionate and committed Hospice Care Assistants to join our inpatient unit, Sylvan Ward on a Bank contract basis.

Main duties of the job

The Bank HCA will work independently providing safe, competent, and ethical client care under the guidance of registered healthcare professionals, in the delivery of palliative care to patients and their families, utilising protocols and procedures and report accordingly to appropriate professional.

About us

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

As an employee, you will have access to the following Benefits:

• Free onsite parking
• Onsite catering
• Access to Blue Light Card scheme with a range of discounts