Results | Medical Jobs UK

Viaduct Care

Social Prescriber Link Worker (Band 4)

Viaduct Care View all jobs

North East England

Temporary

Social Worker

GBP 28,392 - 31,157 per year

Posted 10 day(s) ago

Reference: 2419396

Job summary

Are you a great listener, who is person centred, with a passion for helping people find practical solutions to life's challenges? We are looking for a compassionate and motivated Social Prescribing Link Worker to join our friendly team.

You will help patients aged 18+ navigate non-medical needssuch as supporting patients with long term conditions, loneliness, mental wellbeing, debt, housing concerns, or physical inactivity. Rather than focusing purely on medical symptoms, you will give people the time and a safe space to explore "what matters to me" and connect them to empowering local community groups and support networks.

Improving patients wellbeing, independence and quality of life through personalised support and community-based solutions.

We are accepting CVs for this role, please also include (with your CV) a cover letter outlining how you meet the criteria for this role, as shown in the Person Spec.

Please note that the use of AI is monitored during the shortlisting process; if you have used this please declare this in your statement explaining what type of AI tools have been used and for what purpose

Main duties of the job

Take a whole population approach, working with a range of people who may benefit from social prescribing, including people who are lonely, have complex social needs, low level mental health needs and long-term conditions

Help people to identify issues that affect their health & wellbeing, and co-produce a simple personalised care and support plan

Support people by connecting them to non-medical, community-based activities, groups and services that meet their practical, social and emotional needs, including specialist advice services and arts and culture, physical activity, and nature and green based activities

Support people with advice and guidance to improve their mental wellbeing addressing issues such as financial issues, loneliness or social isolation, anxiety, housing etc.

Use coaching and motivational interviewing techniques to support people to take control of their own health and wellbeing

Support development of accessible and sustainable community offers by working in partnership with VCSE organisations, local authorities and others to identify gaps in provision, and take a community development approach to enabling growth in community activities and groups.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented in our service.

About us

Viaduct Care CIC is the company structure for Stockport's GP Federation and represents all of its local GP Practices. Covering a patient population of circa 300,000 practices are split into 6 PCNs with each serving a population of around 30,000-50,000 patients.

Viaduct Care represents the collective voice and interests of its member practices and as a key stakeholder in Stockport Together aims to influence and support the design and delivery of major service and system changes by being a strong and effective partner with other major service providers.

One of our priorities at Viaduct Care is to ensure that wellbeing and development of our team is at the forefront of everything we do. We have recently launched our new employee assistance programme, assisting our team to get access to a range of advice 24 hours a day. Additionally, we are keen to provide opportunities for team members to develop and grow including access to an extensive range of training and up to five paid study days per year.

For more information of the benefits of working at Viaduct click on 'Why Join Viaduct Care' on the right hand side of the page.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year Pro rata based on 37.5 hours per week

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0463-26-0006

Job locations

21-23

Merseyway

Stockport

Cheshire

SK1 1PN

United Kingdom

Job description

Job responsibilities

Main Roles & Responsibilities:
Take referrals from the PCNs Core Network Practices and from a wide range of agencies, including pharmacies, health and care multi-disciplinary teams (MDTs), the emergency services, legal and welfare advice services, VCSE organisations, and through self-referrals (list not exhaustive).
Provide personalised support to individuals, their families and carers to access community-based activities and support that can help them to take control of their health and wellbeing through co-producing a simple personalised care and support plan and introducing people to appropriate activities, groups and services as described above
To help patients access increased social support as a buffer against adverse life events.
To increase access to resources and services which promote mental wellbeing.
To use a strength based approach to identify key issues that impact on the persons wellbeing and supporting patients to understand and manage their own conditions and maintain an independent lifestyle.
To play an active role in practice/neighbourhood team meetings by gathering information and being prepared to update the team on patient progress towards goals etc.
To support patients access community facilities, groups and community activities/resources at a locality level and understand neighbourhood facilities.
Work with appropriate supervision to manage and prioritise your own caseload, in accordance with needs, priorities and support required by individuals. Refer people back to other health professionals/agencies, as appropriate or necessary.
Build ongoing relationships with local infrastructure organisations, community activities and support services to increase knowledge of the community support offer, and work collaboratively to develop effective partnership working to support the community offer to be sustainable, identifying gaps in provision, nurturing community assets and sharing intelligence on gaps or problems with commissioners and local authorities
Increase the strength and capacity of the community, enabling local VCSE organisations and community groups to both receive social prescribing referrals and to make referrals to social prescribing link workers.
Educate non-clinical and clinical staff within PCN MDTs on the community support offer, how and when patients can access it, and the value of non-medical community-based interventions. This may include verbal or written advice and guidance.
Promote social prescribing as an approach across the PCN and wider agencies, including its role in supported self-management, in addressing health inequalities and the wider determinants of health, reducing pressure on statutory services, improving access to healthcare and improving health outcomes, and in taking a holistic approach to care.
To participate in relevant service audits and to follow up referrals and instructions as proposed by primary care staff. Responsible for capturing and collating data that demonstrates a positive impact on the peoples outcomes.
To attend supervision, case management and steering group meetings as required.
To maintain professional and personal development.
This post requires flexible working and scheduled working patterns to ensure service provision.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.

Please see the full description (including standard organisational clauses) downloadable document to the right of this page.

Job description

Job responsibilities

Main Roles & Responsibilities:
Take referrals from the PCNs Core Network Practices and from a wide range of agencies, including pharmacies, health and care multi-disciplinary teams (MDTs), the emergency services, legal and welfare advice services, VCSE organisations, and through self-referrals (list not exhaustive).
Provide personalised support to individuals, their families and carers to access community-based activities and support that can help them to take control of their health and wellbeing through co-producing a simple personalised care and support plan and introducing people to appropriate activities, groups and services as described above
To help patients access increased social support as a buffer against adverse life events.
To increase access to resources and services which promote mental wellbeing.
To use a strength based approach to identify key issues that impact on the persons wellbeing and supporting patients to understand and manage their own conditions and maintain an independent lifestyle.
To play an active role in practice/neighbourhood team meetings by gathering information and being prepared to update the team on patient progress towards goals etc.
To support patients access community facilities, groups and community activities/resources at a locality level and understand neighbourhood facilities.
Work with appropriate supervision to manage and prioritise your own caseload, in accordance with needs, priorities and support required by individuals. Refer people back to other health professionals/agencies, as appropriate or necessary.
Build ongoing relationships with local infrastructure organisations, community activities and support services to increase knowledge of the community support offer, and work collaboratively to develop effective partnership working to support the community offer to be sustainable, identifying gaps in provision, nurturing community assets and sharing intelligence on gaps or problems with commissioners and local authorities
Increase the strength and capacity of the community, enabling local VCSE organisations and community groups to both receive social prescribing referrals and to make referrals to social prescribing link workers.
Educate non-clinical and clinical staff within PCN MDTs on the community support offer, how and when patients can access it, and the value of non-medical community-based interventions. This may include verbal or written advice and guidance.
Promote social prescribing as an approach across the PCN and wider agencies, including its role in supported self-management, in addressing health inequalities and the wider determinants of health, reducing pressure on statutory services, improving access to healthcare and improving health outcomes, and in taking a holistic approach to care.
To participate in relevant service audits and to follow up referrals and instructions as proposed by primary care staff. Responsible for capturing and collating data that demonstrates a positive impact on the peoples outcomes.
To attend supervision, case management and steering group meetings as required.
To maintain professional and personal development.
This post requires flexible working and scheduled working patterns to ensure service provision.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.

Please see the full description (including standard organisational clauses) downloadable document to the right of this page.

Person Specification

Qualifications

Essential

English and Maths GCSE or equivalent.
NVQ Level III (Health and Social Care) or relevant professional or vocational qualification at Level 3 or above, or equivalent knowledge and experience.

Desirable

Training in Motivational Interviewing or Coaching or equivalent experience.
Formal training in working with long term conditions.

Experience

Essential

Experience of supporting people with low level/common mental health needs in the community.
Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
Knowledge of the voluntary/social care sector in Stockport.
Evidence of ability to work both autonomously and to seek support and guidance when appropriate.
Evidence of working within a team.
Experience of working without direct supervision.
Experience of managing a caseload of participants and keeping up to date records using a database.

Desirable

Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups.
Experience of working with individuals with long term conditions.
Evidence of working within a multidisciplinary team.
Experience of using community based activities and resources to support individuals.

Skills and Abilities

Essential

Knowledge of the voluntary/social care sector in Stockport.
Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
Ability to deal with challenging behaviour and difficult conversations.
Ability to work with people from a range of agencies and organisations to develop effective working relationships.
Ability to effectively manage a variable workload.
Ability to provide a culturally sensitive service by supporting people from all backgrounds and communities and respecting lifestyles and diversity.
Ability to work flexibly in an innovative and developing role.

Desirable

Ability to speak a second language i.e) Urdu or Punjabi

Additional Attributes

Essential

Good IT skills.
Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
Willingness to work in settings across Stockport.
Commitment to working towards Viaduct Care CICs values and ethos as an organisation.
Ability to work flexibly in an innovative and developing role.

Desirable

An understanding of the importance of user/carer involvement.

Person Specification

Qualifications

Essential

English and Maths GCSE or equivalent.
NVQ Level III (Health and Social Care) or relevant professional or vocational qualification at Level 3 or above, or equivalent knowledge and experience.

Desirable

Training in Motivational Interviewing or Coaching or equivalent experience.
Formal training in working with long term conditions.

Experience

Essential

Experience of supporting people with low level/common mental health needs in the community.
Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
Knowledge of the voluntary/social care sector in Stockport.
Evidence of ability to work both autonomously and to seek support and guidance when appropriate.
Evidence of working within a team.
Experience of working without direct supervision.
Experience of managing a caseload of participants and keeping up to date records using a database.

Desirable

Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups.
Experience of working with individuals with long term conditions.
Evidence of working within a multidisciplinary team.
Experience of using community based activities and resources to support individuals.

Skills and Abilities

Essential

Knowledge of the voluntary/social care sector in Stockport.
Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
Ability to deal with challenging behaviour and difficult conversations.
Ability to work with people from a range of agencies and organisations to develop effective working relationships.
Ability to effectively manage a variable workload.
Ability to provide a culturally sensitive service by supporting people from all backgrounds and communities and respecting lifestyles and diversity.
Ability to work flexibly in an innovative and developing role.

Desirable

Ability to speak a second language i.e) Urdu or Punjabi

Additional Attributes

Essential

Good IT skills.
Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
Willingness to work in settings across Stockport.
Commitment to working towards Viaduct Care CICs values and ethos as an organisation.
Ability to work flexibly in an innovative and developing role.

Desirable

An understanding of the importance of user/carer involvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Viaduct Care

Address

21-23

Merseyway

Stockport

Cheshire

SK1 1PN

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

Employer details

Employer name

Viaduct Care

Address

21-23

Merseyway

Stockport

Cheshire

SK1 1PN

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

Viaduct Care

General Practice Assistant (GPA)

Viaduct Care View all jobs

North East England

Permanent

Exercise Therapist

GBP 0 - 19 per year

Posted 14 day(s) ago

Reference: 2413367

Job summary

**Please note, Viaduct Care is advertising this role on behalf of Victoria PCN, who are the employing organisation**

Victoria Primary Care Network is a high achieving, pro-active and ambitious PCN. The successful applicant will work in an exciting new role across the PCN's footprint as part of a wider multi-disciplinary team. This role will support all four practices (see organisation overview below) on a rota basis. We feel this role will have a positive impact on the network as our aim is to provide exemplary patient care, whilst finding innovative solutions in general practice to deliver the best care we can to our patients.

Working under the direct supervision of the Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the GPA will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Working Hours

Saturdays - 9am to 5pm

Main duties of the job

Supporting GPs with basic observations as required e.g. taking blood pressure, ECGs and phlebotomy.

Process cholesterol blood results and perform Q risk score, arranging follow-up letters and/or appointments as required.

Non-diabetic hypoglycaemia processing results for NHS health checks, arranging follow up appointments and coding diagnosis.

Record Home monitoring / pharmacy blood pressure readings and follow and refer to the appropriate clinician.

Supporting with diary recall for blood tests.

Take part in a pilot for model working towards Frailty team within PCN to provide support to clinicians, reduce patient hospital admissions.

Complete annual health check reviews.

Support delivery of Routine immunisations, B12, Influenza, Pneumo, Shingles.

Chaperoning and assisting patients where appropriate who are being examined by another clinician.

Processing and management of laboratory samples requested by GPs/nurses.

Surgical equipment and vaccine re-stocking and stock rotation.

Clearing and re-stocking consulting rooms.

About us

We are a forward-thinking Primary Care Network in the centre of Stockport, delivering care to a patient population of 42,000 across the following surgeries:

Adshall Road Medical Practice
Bracondale Medical Centre
Caritas GP Partnership
Stockport Medical Group

Details

Date posted

08 October 2026

Pay scheme

Other

Salary

£19.50 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0463-26-0014

Job locations

Stockport Medical Group

1-3 Avondale Road

Edgeley

Stockport

SK2 6RW

United Kingdom

Caritas GP Partnership

Dial House Medical Centre

131 Mile End Lane

Stockport

SK2 6BZ

United Kingdom

Bracondale Medical Centre

141 Buxton Road

Heaviley

Stockport

SK2 6EQ

United Kingdom

Adshall Road Medical Practice

97 Adshall Road

Cheadle

Stockport

SK8 2JN

United Kingdom

Job description

Job responsibilities

Working under the direct supervision of the Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the GPA will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Working Hours

Saturdays: 9am-5pm

See the full Job Description document (right)

Job description

Job responsibilities

Working under the direct supervision of the Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the GPA will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Working Hours

Saturdays: 9am-5pm

See the full Job Description document (right)

Person Specification

Qualifications

Essential

Completion of HCA Care Certificate
Competence in core skills, phlebotomy, blood pressure monitoring, ECG recording
Ability to work within a team
Strong communication and interpersonal skills

Desirable

Experience working as a Health Care Assistant in Primary Care
Understanding of safeguarding and clinical governance
IT proficiency and ability to maintain accurate clinical records
Knowledge of GP EMIS systems
Knowledge of DocMan
Experience working as a Health Care Assistant in Primary Care
Full UK Driving licence

Person Specification

Qualifications

Essential

Completion of HCA Care Certificate
Competence in core skills, phlebotomy, blood pressure monitoring, ECG recording
Ability to work within a team
Strong communication and interpersonal skills

Desirable

Experience working as a Health Care Assistant in Primary Care
Understanding of safeguarding and clinical governance
IT proficiency and ability to maintain accurate clinical records
Knowledge of GP EMIS systems
Knowledge of DocMan
Experience working as a Health Care Assistant in Primary Care
Full UK Driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Viaduct Care

Address

Stockport Medical Group

1-3 Avondale Road

Edgeley

Stockport

SK2 6RW

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

Employer details

Employer name

Viaduct Care

Address

Stockport Medical Group

1-3 Avondale Road

Edgeley

Stockport

SK2 6RW

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

Viaduct Care

Practice Support Pharmacist

Viaduct Care View all jobs

North East England

Temporary

Pharmacist

GBP 47,810 - 54,710 per year

Posted 1 month(s) ago

Reference: 2342336

Job summary

We are looking for a proactive and skilled Practice Support Pharmacist to join our PCN teams, providing expert medicines optimisation, conducting structured medication reviews, supporting safe and evidence-based prescribing, and collaborating with GPs, community pharmacies, and other healthcare teams across Stockport to improve patient outcomes. We support patients and care settings to make best use of medicines, ensuring safe and effective repeat prescribing.

Our service operates between 8am and 6.30pm,with working patterns typically comprising a mix of8am-4pmand 10:30am-6:30pm shifts.

We have the following position available:

1 x 12 month fixed term position.

This is full time (37.5 hours) and is available at (equivalent to) AFC Band 7. Salary is usually at minimum scale but may be higher dependent on primary care experience.

Interviews are planned for week commencing 12th October 2026.

Main duties of the job

As a Practice Support Pharmacist, you will support your PCN Team in delivering good quality medicine optimisation and cost-effective quality prescribing to patients under both the National PCN DES and our local contract for locality Medicines Optimisation.

The role includes conducting medication reviews, offering specialist advice, managing medication queries, ensuring policy compliance, leading quality improvement initiatives, and, where qualified, prescribing as an Independent Prescriber.

About us

Viaduct Care CIC is the company structure for Stockport's GP Federation and represents all of its local GP Practices. Covering a patient population of circa 300,000 practices are split into 6 PCNs with each serving a population of around 30,000-50,000 patients.

Viaduct Care represents the collective voice and interests of its member practices and as a key stakeholder in Stockport Together aims to influence and support the design and delivery of major service and system changes by being a strong and effective partner with other major service providers.

One of our priorities at Viaduct Care is to ensure that wellbeing and development of our team is at the forefront of everything we do. We have recently launched our new employee assistance programme, assisting our team to get access to a range of advice 24 hours a day. Our benefits brochure attached gives details of other support and benefits to our staff.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year Agenda for Change

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0463-26-0012

Job locations

Merseyway Innovation Centre

21-23 Merseyway

Stockport

SK11PN

United Kingdom

Job description

Job responsibilities

Key Roles and Responsibilities

The postholder will.

Support Primary Care Networks in the delivery of the National Directed Enhanced Service framework.

Provide specialist knowledge, advice, and guidance on prescribing and pharmaceutical matters to patients practices and other prescribers.

To respond to medication queries and support practices as needed

Take part in and assist others with clinical audit work on prescribing standards, activity and practice.

Participate in teaching sessions to ensure that pharmaceutical care problems are identified and communicated.

Assist in coordinating solutions to supply problems with medicines used within the specialty.

Work across traditional boundaries of tertiary/secondary/primary care, such as coordinating with GP surgeries and community pharmacies to ensure seamless discharges.

Ensure good quality patient care.

Demonstrate clinical reasoning and judgement.

Ensure consistent compliance with the local antimicrobial policy.

Ensure consistent compliance with the local GMMMG policy for management of medicines in GP practices.

Ensure the delivery of cost-effective prescribing advice within specified contracts & an overall quality and clinical effectiveness framework.

Conduct clinical structured medication reviews.

To support and influence prescribers.

Work with the wider prescribing/ medicines management system to influence change by liaising with hospital and community staff as necessary.

To work as an autonomous clinician

Where qualified, to prescribe medicines for agreed patients within their capacity of an Independent Prescriber in line with current legislation, local policies and best practice guide, and within their own level of experience and competence.

Responsibility for Patient Care

The postholder will.

Provide and be accountable for holistic, clinical, structured medication reviews and lifestyle advice for identified patients using all levels of medication review with a patient centred approach.

Ensure patients are provided with cost and clinically effective medication regimens that met their individual needs.

Ensure patients receive appropriate monitoring to ensure good clinical care and safe use of medicines.

Support patient adherence with medication through a variety of processes.

Maintain patient confidentiality and confidence in our service and general practice.

Ensure accurate and appropriate record keeping on all work undertaken.

Undertake basic clinical monitoring of patients which may include venepuncture.

Where qualified, actively use Independent Prescribing qualification for patients within the legal framework, personal competence, and local and personal prescribing formulary.

Responsibilities for Physical and Financial Resources

The postholder will.

Support and audit delivery of agreed targets relevant to service contracts.

Provide regular reports on or a range of activities, guidance or individual groups of medicines as required.

Provide evidence-based advice on the cost and clinical effectiveness of medicines.

Protect all physical assets of Viaduct care and ensure safe and effective use of such assets.

Communications and Leadership

Build strong relationships with clinicians, practice staff and other prescribers to facilitate delivery of prescribing priorities. Continue to develop and support practice prescribing leads as conduit for influencing prescribing behaviour in practices.

Undertake a programme of visits to practices/prescribers as defined by line management.

Support Networks and practices to achieve agreed targets.

Agree key messages and initiatives for practices with line manager/ locality leads.

Act as a conduit for dissemination and sharing of best practice between prescribers and practices within and across Networks.

Disseminate and support the implementation of system wide prescribing and therapeutic policy into practices and to other prescribers.

Work collaboratively across other multi-disciplinary Teams and Networks within the organisation and the locality to progress the prescribing agenda as directed.

Work with colleagues in hospital and community pharmacy to facilitate change and deliver safe and effective care, particularly at the interfaces.

Respond to patients, clinicians and other agencies on matters relating to prescribing, medication, and medicine use.

Demonstrate the ability to negotiate, persuade, influence, motivate and reassure all groups of stakeholders with empathy.

Lead on the delivery of allocated projects within their area of work.

Policy and Service Development

Support policy implementation within the terms of service in all relevant contracts.

Proactively research and disseminate to practices and other prescribers, opportunities to improve patient care or prescribing patterns.

Identify opportunities for efficiencies and savings in relation to medicines management activity in practices.

In discussion with Line Manager/Service Lead Pharmacist arrange appropriate additional specialist pharmacy support into practices in support of the overall prescribing agenda.

Planning and organising

Demonstrate well-developed organisational and planning skills to provide safe and effective support to prescribers.

Utilise project management skills as appropriate, particularly when working collaboratively with others to achieve a specific outcome.

Facilitate collaborative working both within the PCN and Between PCNs, and between Viaduct services.

Deliver change in prescriber behaviours and practice.

Analysis and data management

The role will involve both undertaking and supporting others in prescribing related audits within practices to encourage clinicians to critically appraise their current practice.

Use data management information systems, including information technology and be willing to undertake or deliver appropriate training.

Undertake appropriate analysis of prescribing data to inform discussions with individual practices/prescribers. Ensure that effective and relevant analytical information is provided regularly to prescribers to support quality and cost-effective prescribing decisions. Ensure that information is presented in format which is easy to understand and accessible.

Work with the Network Lead Pharmacist to provide regular performance and reporting information on practice prescribing trends line management as required.

Maintain suitable information resources relating to practice prescribing performance to be able to respond to ad hoc queries and to feed into the financial management process.

Support prescribing related audit work with practices in line with service agreements.

Provide specialist support to practices to improve quality standards and to support them in delivering cost effective and clinically effective prescribing.

Clinical Governance, Safety and Controls Assurance

Promote and be able to demonstrate compliance with local and national guidance such as, NICE guidance and quality standards, GMMMG policy and guidance, relevant collegiate guidance and the professional standards set for Pharmacists.

Maintain an overview of medicines management arrangements in practices and ensure that appropriate risk management and delegated responsibility arrangements are in place.

Ensure compliance with local protocols, policies, operating procedures, and best practice guidance.

Support or complete incident reporting and learning as per policy and professional requirements, to continually improve patient care, safety, and experience.

Special Conditions

Responsibility for keeping professionally and clinically up to date, demonstrating awareness of both policy and practice changes.

Attend meetings out of office hours as required.

Be flexible in working arrangements in terms of hours and location to meet service needs

Undertake other responsibilities as may be assigned from time to time by the line manager commensurate with the posts grade.

Responsibilities for Human Resources

Support our Foundation Pharmacists, Pharmacy Technicians & Medicines Co-ordinators to deliver the work required.

Act as a role model for others in the Team and provide support and mentorship for line reports and other Team members in line with service priorities.

Take line management responsibility for designated Team members and ensure they operate within Viaduct policies in delivering their contract and service responsibilities. This may include providing training, directing or reviewing work undertaken, undertaking assessments, providing feedback, evaluating and managing performance and monitoring work habits and productivity.

Participate in education and training activities relevant to both the role and project delivery. This may include cascade of training received as well as development and delivery of bespoke training to meet the service needs.

Job description Job responsibilities Key Roles and ResponsibilitiesThe postholder will.Support Primary Care Networks in the delivery of the National Directed Enhanced Service framework.Provide specialist knowledge, advice, and guidance on prescribing and pharmaceutical matters to patients practices and other prescribers.To respond to medication queries and support practices as neededTake part in and assist others with clinical audit work on prescribing standards, activity and practice.Participate in teaching sessions to ensure that pharmaceutical care problems are identified and communicated.Assist in coordinating solutions to supply problems with medicines used within the specialty.Work across traditional boundaries of tertiary/secondary/primary care, such as coordinating with GP surgeries and community pharmacies to ensure seamless discharges.Ensure good quality patient care.Demonstrate clinical reasoning and judgement.Ensure consistent compliance with the local antimicrobial policy.Ensure consistent compliance with the local GMMMG policy for management of medicines in GP practices.Ensure the delivery of cost-effective prescribing advice within specified contracts & an overall quality and clinical effectiveness framework.Conduct clinical structured medication reviews.To support and influence prescribers.Work with the wider prescribing/ medicines management system to influence change by liaising with hospital and community staff as necessary.To work as an autonomous clinicianWhere qualified, to prescribe medicines for agreed patients within their capacity of an Independent Prescriber in line with current legislation, local policies and best practice guide, and within their own level of experience and competence.Responsibility for Patient CareThe postholder will.Provide and be accountable for holistic, clinical, structured medication reviews and lifestyle advice for identified patients using all levels of medication review with a patient centred approach.Ensure patients are provided with cost and clinically effective medication regimens that met their individual needs.Ensure patients receive appropriate monitoring to ensure good clinical care and safe use of medicines.Support patient adherence with medication through a variety of processes.Maintain patient confidentiality and confidence in our service and general practice.Ensure accurate and appropriate record keeping on all work undertaken.Undertake basic clinical monitoring of patients which may include venepuncture.Where qualified, actively use Independent Prescribing qualification for patients within the legal framework, personal competence, and local and personal prescribing formulary.Responsibilities for Physical and Financial ResourcesThe postholder will.Support and audit delivery of agreed targets relevant to service contracts.Provide regular reports on or a range of activities, guidance or individual groups of medicines as required.Provide evidence-based advice on the cost and clinical effectiveness of medicines.Protect all physical assets of Viaduct care and ensure safe and effective use of such assets.Communications and LeadershipBuild strong relationships with clinicians, practice staff and other prescribers to facilitate delivery of prescribing priorities. Continue to develop and support practice prescribing leads as conduit for influencing prescribing behaviour in practices.Undertake a programme of visits to practices/prescribers as defined by line management.Support Networks and practices to achieve agreed targets.Agree key messages and initiatives for practices with line manager/ locality leads.Act as a conduit for dissemination and sharing of best practice between prescribers and practices within and across Networks.Disseminate and support the implementation of system wide prescribing and therapeutic policy into practices and to other prescribers.Work collaboratively across other multi-disciplinary Teams and Networks within the organisation and the locality to progress the prescribing agenda as directed.Work with colleagues in hospital and community pharmacy to facilitate change and deliver safe and effective care, particularly at the interfaces.Respond to patients, clinicians and other agencies on matters relating to prescribing, medication, and medicine use.Demonstrate the ability to negotiate, persuade, influence, motivate and reassure all groups of stakeholders with empathy.Lead on the delivery of allocated projects within their area of work.Policy and Service DevelopmentSupport policy implementation within the terms of service in all relevant contracts.Proactively research and disseminate to practices and other prescribers, opportunities to improve patient care or prescribing patterns.Identify opportunities for efficiencies and savings in relation to medicines management activity in practices.In discussion with Line Manager/Service Lead Pharmacist arrange appropriate additional specialist pharmacy support into practices in support of the overall prescribing agenda.Planning and organisingDemonstrate well-developed organisational and planning skills to provide safe and effective support to prescribers.Utilise project management skills as appropriate, particularly when working collaboratively with others to achieve a specific outcome.Facilitate collaborative working both within the PCN and Between PCNs, and between Viaduct services.Deliver change in prescriber behaviours and practice.Analysis and data managementThe role will involve both undertaking and supporting others in prescribing related audits within practices to encourage clinicians to critically appraise their current practice.Use data management information systems, including information technology and be willing to undertake or deliver appropriate training.Undertake appropriate analysis of prescribing data to inform discussions with individual practices/prescribers. Ensure that effective and relevant analytical information is provided regularly to prescribers to support quality and cost-effective prescribing decisions. Ensure that information is presented in format which is easy to understand and accessible.Work with the Network Lead Pharmacist to provide regular performance and reporting information on practice prescribing trends line management as required.Maintain suitable information resources relating to practice prescribing performance to be able to respond to ad hoc queries and to feed into the financial management process.Support prescribing related audit work with practices in line with service agreements.Provide specialist support to practices to improve quality standards and to support them in delivering cost effective and clinically effective prescribing.Clinical Governance, Safety and Controls AssurancePromote and be able to demonstrate compliance with local and national guidance such as, NICE guidance and quality standards, GMMMG policy and guidance, relevant collegiate guidance and the professional standards set for Pharmacists.Maintain an overview of medicines management arrangements in practices and ensure that appropriate risk management and delegated responsibility arrangements are in place.Ensure compliance with local protocols, policies, operating procedures, and best practice guidance.Support or complete incident reporting and learning as per policy and professional requirements, to continually improve patient care, safety, and experience.Special ConditionsResponsibility for keeping professionally and clinically up to date, demonstrating awareness of both policy and practice changes.Attend meetings out of office hours as required.Be flexible in working arrangements in terms of hours and location to meet service needsUndertake other responsibilities as may be assigned from time to time by the line manager commensurate with the posts grade.Responsibilities for Human ResourcesSupport our Foundation Pharmacists, Pharmacy Technicians & Medicines Co-ordinators to deliver the work required.Act as a role model for others in the Team and provide support and mentorship for line reports and other Team members in line with service priorities.Take line management responsibility for designated Team members and ensure they operate within Viaduct policies in delivering their contract and service responsibilities. This may include providing training, directing or reviewing work undertaken, undertaking assessments, providing feedback, evaluating and managing performance and monitoring work habits and productivity.Participate in education and training activities relevant to both the role and project delivery. This may include cascade of training received as well as development and delivery of bespoke training to meet the service needs.

Person Specification

Personal Qualities

Essential

Team Player.
Proactive and constructive outlook.
Self-motivated.
Flexible and adaptable approach to working.
Ability to work under pressure.
Willing to work across multiple practices.

Experience

Essential

2 years post registration experience or equivalent primary care experience.

Desirable

Experience of working in general practice or secondary care clinical services.
Experience in the use of information and IT to support decision making.
Experience of delivering projects or change.
Experience of working in primary care.

Other job requirements

Essential

Flexibility in working hours to meet deadlines and service needs.
Ability to travel within and around the Stockport area during the working day.

Desirable

Be an active prescriber making autonomous prescribing decisions in your routine practice.

Qualifications

Essential

Professional knowledge acquired through vocational masters degree in pharmacy or equivalent.
1 year UK pre-registration training.
Registration with the General Pharmaceutical Council.
Evidence of a high standard of relevant and varied continuing professional development.

Desirable

Completion of the CPPE pathway or demonstrated equivalence for ARRS funded pharmacists in primary care.
Qualification and GPhC registration as an independent prescriber.
Relevant post-graduate diploma.

Knowledge and skills

Essential

Knowledge and ability to manage common clinical conditions e.g., diabetes, cardiovascular disease.
Good communication skills, both written and verbal, including presentation skills.
Ability to work at an advanced level as identified in the Competency Framework.
Ability to interpret numerical information and data and use effectively.
Good interpersonal skills.
Good influencing and negotiating skills.
Ability to work collaboratively as part of a team.
Ability to develop effective working relationships with all levels of people.
An understanding of prescribing policy and issues, particularly in relation to general practice.
Awareness of change management techniques, particularly in relation to changing individual behaviour.
Proficient IT skills, including confident use of Microsoft applications such as Word, Excel, PowerPoint, Outlook and Teams.
Well-developed organisational and time management skills.
Ability to work unsupervised and plan own or others time effectively.
Demonstrable Audit skills and quality improvement work.
Good Problem-solving skills.

Desirable

Experience of using GP clinical systems e.g. EMIS.
Well-developed performance management skills.
Research or critical analysis skills.
Evidence of competency in basic health monitoring, monitoring tests and venepuncture.
Incident reporting and management skills.
Wider knowledge of the NHS system , strategic aims, and policy.
Awareness of the role of GP Federations in the commissioning or provision of health care.

Person Specification Personal Qualities Essential Team Player. Proactive and constructive outlook. Self-motivated. Flexible and adaptable approach to working. Ability to work under pressure. Willing to work across multiple practices. Experience Essential 2 years post registration experience or equivalent primary care experience. Desirable Experience of working in general practice or secondary care clinical services. Experience in the use of information and IT to support decision making. Experience of delivering projects or change. Experience of working in primary care. Other job requirements Essential Flexibility in working hours to meet deadlines and service needs. Ability to travel within and around the Stockport area during the working day. Desirable Be an active prescriber making autonomous prescribing decisions in your routine practice. Qualifications Essential Professional knowledge acquired through vocational masters degree in pharmacy or equivalent. 1 year UK pre-registration training. Registration with the General Pharmaceutical Council. Evidence of a high standard of relevant and varied continuing professional development. Desirable Completion of the CPPE pathway or demonstrated equivalence for ARRS funded pharmacists in primary care. Qualification and GPhC registration as an independent prescriber. Relevant post-graduate diploma. Knowledge and skills Essential Knowledge and ability to manage common clinical conditions e.g., diabetes, cardiovascular disease. Good communication skills, both written and verbal, including presentation skills. Ability to work at an advanced level as identified in the Competency Framework. Ability to interpret numerical information and data and use effectively. Good interpersonal skills. Good influencing and negotiating skills. Ability to work collaboratively as part of a team. Ability to develop effective working relationships with all levels of people. An understanding of prescribing policy and issues, particularly in relation to general practice. Awareness of change management techniques, particularly in relation to changing individual behaviour. Proficient IT skills, including confident use of Microsoft applications such as Word, Excel, PowerPoint, Outlook and Teams. Well-developed organisational and time management skills. Ability to work unsupervised and plan own or others time effectively. Demonstrable Audit skills and quality improvement work. Good Problem-solving skills. Desirable Experience of using GP clinical systems e.g. EMIS. Well-developed performance management skills. Research or critical analysis skills. Evidence of competency in basic health monitoring, monitoring tests and venepuncture. Incident reporting and management skills. Wider knowledge of the NHS system , strategic aims, and policy. Awareness of the role of GP Federations in the commissioning or provision of health care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Viaduct Care

Address

Merseyway Innovation Centre

21-23 Merseyway

Stockport

SK11PN

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

Employer details

Employer name

Viaduct Care

Address

Merseyway Innovation Centre

21-23 Merseyway

Stockport

SK11PN

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

Viaduct Care

Senior Social Prescriber Link Worker (Band 5)

Viaduct Care View all jobs

North East England

Temporary

Social Worker

GBP 32,073 - 39,043 per year

Posted 1 month(s) ago

Reference: 2339490

Job summary

Are you a great listener, who is person centred, with a passion for helping people find practical solutions to life's challenges?

We have an exciting opportunity as a Band 5 Senior Social Prescribing Link Worker to cover Maternity Leave for 12 months.

In this role, you'll work closely with GP practices within PCNs and the wider multidisciplinary team to support people whose health and wellbeing are affected by social, emotional or practical issues.

You will help patients aged 18+ navigate non-medical needs such as long term conditions, loneliness, mental wellbeing, debt, housing concerns, or physical inactivity. Rather than focusing purely on medical symptoms, you will give people the time and a safe space to explore "what matters to the patient" and connect them to empowering local community groups and support networks. You will also have line management responsibilities within this role.

We are accepting CVs for this role, please also include with your subbmission, a cover letter/statement outlining your suitabilty for this role. Please note that the use of AI is monitored during the shortlisting process; if you have used this please declare this in your statement explaining what type of AI tools have been used and for what purpose.

This job advert closes at midnight on Tuesday 22nd September, however we reserve the right to bring this forward if a high volume of applications is received.

Interviews will take place on Thursday 8th October 2026.

Main duties of the job

The key aspects of the role include:

Well-being and Care planning, health coaching and delivery of self-management support based on a knowledge of individuals activation levels, using coaching and motivational interview techniques.
Support for individuals to access appropriate community resources and services.
Assist them to access information, form links with specific community and social groups, stay independent, and promote self-management of their health.

Full duties and responsibilities are outlined in the Job Description below.

About us

Viaduct Care CIC is the company structure for Stockport's GP Federation and represents all of its local GP Practices. Covering a patient population of circa 300,000 practices are split into 6 PCNs with each serving a population of around 30,000-50,000 patients.

Viaduct Care represents the collective voice and interests of its member practices and as a key stakeholder in Stockport Together aims to influence and support the design and delivery of major service and system changes by being a strong and effective partner with other major service providers.

One of our priorities at Viaduct Care is to ensure that wellbeing and development of our team is at the forefront of everything we do. We have recently launched our new employee assistance programme, assisting our team to get access to a range of advice 24 hours a day. Additionally, we are keen to provide opportunities for team members to develop and grow including access to an extensive range of training and up to five paid study days per year.

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year Pro rata based on 37.5 hours per week

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0463-26-0011

Job locations

21-23

Merseyway

Stockport

Cheshire

SK1 1PN

United Kingdom

Job description

Job responsibilities

Main Roles & Responsibilities:

To provide support to people with low level mental health and well-being needs (e.g. debt, poor housing, social isolation) and long-term conditions who need support to manage their health and wellbeing.
To strengthen psychosocial, life and coping skills of individuals to develop resilience.
To help patients access increased social support as a buffer against adverse life events.
To increase access to resources and services which promote mental wellbeing.
To receive referrals for the project from local health and social services professionals, as well as self-referrals.
To provide support to patients who will benefit from proactive health management and self- care including being the single point of contact for the person or carer to simplify access and coordination of services
To use a strength-based approach to identify key issues that impact on the persons wellbeing and supporting patients to understand and manage their own conditions and maintain an independent lifestyle.
To support the development of a personalised plan, liaising with the practice team, patient/carer and other neighbourhood teams.
To play an active role in practice/neighbourhood team meetings by gathering information and being prepared to update the team on patient progress towards goals etc.
To support patients to access community facilities, groups and community activities/resources at a locality level and understand neighbourhood facilities.
To work with PCNs to support the delivery of community based public health initiatives such as physical activity, healthy eating and social connectedness.
To participate in relevant service audits and to follow up referrals and instructions as proposed by primary care staff. Responsible for capturing and collating data that demonstrates a positive impact on the peoples outcomes.
To attend supervision, case management and steering group meetings as required.
To maintain professional and personal development.
This post requires flexible working and scheduled working patterns to ensure service provision.
To provide line management and case management supervision to a Social Prescribing Link Worker.
To take a lead role within your PCN for the pro-active and community work and report monthly to the Community Development Manager
To triage complex new referrals for the service.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.

Job description

Job responsibilities

Main Roles & Responsibilities:

To provide support to people with low level mental health and well-being needs (e.g. debt, poor housing, social isolation) and long-term conditions who need support to manage their health and wellbeing.
To strengthen psychosocial, life and coping skills of individuals to develop resilience.
To help patients access increased social support as a buffer against adverse life events.
To increase access to resources and services which promote mental wellbeing.
To receive referrals for the project from local health and social services professionals, as well as self-referrals.
To provide support to patients who will benefit from proactive health management and self- care including being the single point of contact for the person or carer to simplify access and coordination of services
To use a strength-based approach to identify key issues that impact on the persons wellbeing and supporting patients to understand and manage their own conditions and maintain an independent lifestyle.
To support the development of a personalised plan, liaising with the practice team, patient/carer and other neighbourhood teams.
To play an active role in practice/neighbourhood team meetings by gathering information and being prepared to update the team on patient progress towards goals etc.
To support patients to access community facilities, groups and community activities/resources at a locality level and understand neighbourhood facilities.
To work with PCNs to support the delivery of community based public health initiatives such as physical activity, healthy eating and social connectedness.
To participate in relevant service audits and to follow up referrals and instructions as proposed by primary care staff. Responsible for capturing and collating data that demonstrates a positive impact on the peoples outcomes.
To attend supervision, case management and steering group meetings as required.
To maintain professional and personal development.
This post requires flexible working and scheduled working patterns to ensure service provision.
To provide line management and case management supervision to a Social Prescribing Link Worker.
To take a lead role within your PCN for the pro-active and community work and report monthly to the Community Development Manager
To triage complex new referrals for the service.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.

Person Specification

Qualifications

Essential

English and Maths GCSE or equivalent.
NVQ Level 3 Health and Social Care or relevant professional or vocational qualification at Level 3 or above, or equivalent knowledge and experience.

Desirable

Formal training in working with long term conditions.

Experience

Essential

Minimum of 2 years experience of working with patients to achieve behaviour change or equivalent.
Experience of supervising staff.
Experience of working within a team.
Experience of supporting people with low level/common mental health needs in the community.
Knowledge of the voluntary/social care sector in Stockport.
Experience of managing a caseload of participants and keeping up to date records using a database.
Experience of working without direct supervision.
Experience of using community based activities and resources to support individuals.

Desirable

Experience of working with the BAME community.
Experience of working with individuals with long term conditions.
Evidence of working within a multidisciplinary team.

Skills and Abilities

Essential

Good IT skills.
Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
Ability to deal with challenging behaviour and difficult conversations.
Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
Ability to work with people from a range of agencies and organisations to develop effective working relationships.
Evidence of ability to work both autonomously and to seek support and guidance when appropriate.
Ability to effectively manage a variable workload.
Ability to work flexibly in an innovative and developing role.

Additional Attributes

Essential

Willingness to work in settings across Stockport.
Commitment to working towards Viaduct Care CICs values and ethos as an organisation.

Desirable

An understanding of the important of user/carer involvement.

Person Specification

Qualifications

Essential

English and Maths GCSE or equivalent.
NVQ Level 3 Health and Social Care or relevant professional or vocational qualification at Level 3 or above, or equivalent knowledge and experience.

Desirable

Formal training in working with long term conditions.

Experience

Essential

Minimum of 2 years experience of working with patients to achieve behaviour change or equivalent.
Experience of supervising staff.
Experience of working within a team.
Experience of supporting people with low level/common mental health needs in the community.
Knowledge of the voluntary/social care sector in Stockport.
Experience of managing a caseload of participants and keeping up to date records using a database.
Experience of working without direct supervision.
Experience of using community based activities and resources to support individuals.

Desirable

Experience of working with the BAME community.
Experience of working with individuals with long term conditions.
Evidence of working within a multidisciplinary team.

Skills and Abilities

Essential

Good IT skills.
Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
Ability to deal with challenging behaviour and difficult conversations.
Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
Ability to work with people from a range of agencies and organisations to develop effective working relationships.
Evidence of ability to work both autonomously and to seek support and guidance when appropriate.
Ability to effectively manage a variable workload.
Ability to work flexibly in an innovative and developing role.

Additional Attributes

Essential

Willingness to work in settings across Stockport.
Commitment to working towards Viaduct Care CICs values and ethos as an organisation.

Desirable

An understanding of the important of user/carer involvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Viaduct Care

Address

21-23

Merseyway

Stockport

Cheshire

SK1 1PN

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

Employer details

Employer name

Viaduct Care

Address

21-23

Merseyway

Stockport

Cheshire

SK1 1PN

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

High Lane Medical Centre

Healthcare Assistant

High Lane Medical Centre View all jobs

North East England

Permanent

Exercise Therapist

GBP 25,760 - 27,476 per year

Posted 1 month(s) ago

Reference: 2313357

Job summary

High Lane Medical Centre is seeking to recruit an experienced Healthcare Assistant for16 hours weekly over 2 days Mondays and Wednesdays 8am to 4.30pm. There is also the requirement to undertake Home visits and be available for Saturday working. We are currently contracted to provide 6 Saturdays per annum.

The successful candidate will be fundamental in providing Healthcare Support to our Nursing Team to ensure patients receive the best possible personal care.

IT literacy is essential. Experience of EMIS Web, TQuest and Accurx is desirable, however, not essential for the right candidate
Previous experience of phlebotomy is essential.
Must be accurate and have a strong desire for attention to detail.
NVQ Level 3 in Health and Social Care or equivalent or working towards.

Main duties of the job

Healthcare Assistant

Job summary

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

Phlebotomy

NHS Health Checks & New Patient Health Checks

Blood Pressure checks

Adhere to hypertension monitoring policy

Urinalysis
Health and Well-being

Height, Weight, BMI measurements

Weight Management & Advice

Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being

Offer holistic service to patients and their families with an emphasis on prevention and self-care

Refer to Wellbeing Coordinator
Diabetic foot checks
Chronic Disease management

Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.

Minor Surgery
Assist GP in providing minor-surgery sessions, coil fits and implanon fittings, etc
Wound Management

Meet the needs of patients presenting for wound care and use dressing formulary

Vaccinations
Flu, pneumococcal vaccinations, following PSD

This list is not exhaustive.

About us

High Lane Medical Centre is situated in a semi-rural area, 10 mins from Stockport and 30 mins from Manchester. We are a forward-thinking training practice, supportive of continued education, personal development and focused on providing high quality patient care to approx. c.7,500 patients. You will be joining an enthusiastic, well led and innovative practice team comprising: a principal GP, eight assistant part-time GPs, practice manager, six receptionists, 2 administrators, two secretaries, two practice nurses and a healthcare assistant. We have 2 small residential care homes and a large number above average of elderly patients.

Our local federation is Viaduct Care who provide us with a pharmacy hub team, seasonal respiratory hub clinics, First Contact Practitioner (physio), Well-being Coordinator, Mental Health practitioner, and additional care coordinators. We host other services, in house; minor surgery, Midwifery services, Ultrasound, Audiology, joint injections, coil insertions and implants.

We were ranked No. 1 surgery in England in 2022. Our last CQC rating was GOOD in 2020. We were recently ranked joint number 1 practice in Greater Manchester, and 12th In England. We are an active member of our local Primary Care Network which includes practices from Marple, Romiley and Hazel Grove.

Details

Date posted

01 September 2026

Pay scheme

Other

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

A2963-26-0002

Job locations

The Village Green, Buxton Road

High Lane

Stockport

Cheshire

SK6 8DR

United Kingdom

Job description

Job responsibilities

Healthcare Assistant

Job summary:

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

Phlebotomy

NHS Health Checks & New Patient Health Checks

Blood Pressure checks

Adhere to hypertension monitoring policy

Urinalysis

Health and Well-being

Height, Weight, BMI measurements

Weight Management & Advice

Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being

Offer holistic service to patients and their families with an emphasis on prevention and self-care

Refer to Wellbeing Coordinator

Diabetic foot checks

Chronic Disease management

Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.

Minor Surgery

Assist GP in providing minor-surgery sessions, coil fits and implanon fittings, etc

Wound Management

Meet the needs of patients presenting for wound care and use dressing formulary

Vaccinations

Flu, pneumococcal vaccinations, following PSD

And to include

Assist with the processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

To promote health and well-being and motivate patients to make healthy choices.

Assisting with the collection and collation of data on needs related to health and well-being

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety & Infection Control

The post-holder will implement and lead on a full range of promotion and manage their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene across the practice
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
Safe management of sharps procedures including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognized.
Keeping own work areas and general patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection control training, including ANTT
Routine management of own areas, and maintenance of work space standards
Waste management including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Job description

Job responsibilities

Healthcare Assistant

Job summary:

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

Phlebotomy

NHS Health Checks & New Patient Health Checks

Blood Pressure checks

Adhere to hypertension monitoring policy

Urinalysis

Health and Well-being

Height, Weight, BMI measurements

Weight Management & Advice

Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being

Offer holistic service to patients and their families with an emphasis on prevention and self-care

Refer to Wellbeing Coordinator

Diabetic foot checks

Chronic Disease management

Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.

Minor Surgery

Assist GP in providing minor-surgery sessions, coil fits and implanon fittings, etc

Wound Management

Meet the needs of patients presenting for wound care and use dressing formulary

Vaccinations

Flu, pneumococcal vaccinations, following PSD

And to include

Assist with the processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

To promote health and well-being and motivate patients to make healthy choices.

Assisting with the collection and collation of data on needs related to health and well-being

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety & Infection Control

The post-holder will implement and lead on a full range of promotion and manage their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene across the practice
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
Safe management of sharps procedures including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognized.
Keeping own work areas and general patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection control training, including ANTT
Routine management of own areas, and maintenance of work space standards
Waste management including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Person Specification

Qualifications

Essential

Essential
GCSE grade A to C in English and Maths
Qualified in Phlebotomy
Experience of NHS IT systems

Desirable

Qualified to administer Influenza and Pneumococcal Vaccines
Qualified to NVQ level 3 in Health and Social Care
Previous experience of working as a HCA in a GP surgery
Have knowledge of and work under Care Certificate standards

Person Specification

Qualifications

Essential

Essential
GCSE grade A to C in English and Maths
Qualified in Phlebotomy
Experience of NHS IT systems

Desirable

Qualified to administer Influenza and Pneumococcal Vaccines
Qualified to NVQ level 3 in Health and Social Care
Previous experience of working as a HCA in a GP surgery
Have knowledge of and work under Care Certificate standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

High Lane Medical Centre

Address

The Village Green, Buxton Road

High Lane

Stockport

Cheshire

SK6 8DR

United Kingdom

Employer's website

https://www.hlmc.co.uk/ (Opens in a new tab)

Employer details

Employer name

High Lane Medical Centre

Address

The Village Green, Buxton Road

High Lane

Stockport

Cheshire

SK6 8DR

United Kingdom

Employer's website

https://www.hlmc.co.uk/ (Opens in a new tab)