Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [email protected]

Person Specification

Knowledge Skills and Training

Essential

• NVQ Level 2 or equivalent level of knowledge of office procedures

Job Specific Experience

Essential

• Previous experience within a comparable role
• Previous experience of working within a customer/public focused environment

Information Technology

Essential

• Competency and confidence in use of IT, with the ability to adapt to new systems
• Demonstrable experience of using Microsoft Office including Word and Excel

Personal Qualities/ Attributes

Essential

• The ability to be able to prioritize, use own initiative and be an excellent team player.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Yeatman Hospital

Hospital Lane

Sherborne

DT93JU

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP:

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see ourPolicy for eligible vacancies.

AHP - Return to Practice Job Advert information.This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information.

The Trust will provide a twelve month preceptorship period for New to registration Nurses Midwives and Allied Health Professionals.

Registered Nurses, Midwives and Allied Health Professionals returning to practice, moving into new roles or changing clinical environments, may access an agreed preceptorship period.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as followsif applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information:

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Level 1 registered nursing qualifications

Desirable

• Post registration qualification in teaching/assessing (ENB 998/NST 307) or equivalent
• Post registration qualification in Acute/Chronic Disease Management
• Nurse Prescribing

Experience

Essential

• Demonstrable recent community nursing experience.
• Ability to use initiative, prioritise effectively.
• Demonstrate evidence to work as part of a team.
• Demonstrate evidence to motivate team/peers.
• Evidence of clinical/professional development.

Desirable

• Knowledge of changing health agenda and impact for community nursing

Knowledge

Essential

• Demonstrable understanding of the extent of the role.
• Broad knowledge base of acute and chronic conditions.
• Understanding of scope of professional practice.
• Understanding of reflective practice and its application.
• Self awareness and appreciation of limitations.
• Demonstrate ability of change management.
• Problem solving skills

Desirable

• Knowledge of changing way health services are being planned and delivered

Skills and Aptitudes

Essential

• Excellent communication and interpersonal skills.
• Ability to delegate effectively.
• Ability to maintain confidentiality.
• Enthusiasm and ability to work as part of a team.
• IT skills.

Personal Circumstances

Essential

• Demonstrates flexibility to meet needs of service.
• Able to travel independently of public transport

Desirable

• Current driving licence with access to own vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Workington Community Hospital

Park Lane

Workington

CA14 2RW

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• The post holder is responsible for the operational management and organisation of the pharmacy clinical trials service within the hospital site(s) involved. Ensuring compliance with ICH-GCP guidelines, clinical trials regulations, the research governance frameworks and other relevant guidelines and policies
• To develop, review and revise clinical trials documentation to be used in individual clinical trials within the hospital site(s) involved

Person Specification

KNOWLEDGE

Essential

• Up to date knowledge and understanding of GCP,GMP and its application
• Evidence of preparing worksheets/procedures
• Knowledge and understanding of the Law and Ethics relating to the dispensing of medicines
• Working knowledge of current COSHH and Health and Safety Legislation
• Evidence of professional CPD

Desirable

• Basic management skills
• Knowledge of unlicensed medicines and their handling

SKILLS

Essential

• Excellent oral communication
• Excellent written communication
• Excellent customer care
• Working knowledge of Microsoft Office and computer skills

EXPERIENCE

Essential

• Significant post qualifying experience, some of which worked in hospital
• Experience of working in a Pharmacy Patient Services environment
• Practical experience of pharmacy aspects of clinical trials
• Experience of supervising staff

Desirable

• Experience of clinical research

QUALIFICATIONS

Essential

• S/NVQ Level 3 in Pharmacy Services and approved underpinning knowledge e.g. BTEC in Pharmaceutical Science or equivalent recognised pharmacy technician qualification
• Registered with GPhC

Desirable

• ICR certificate in Clinical research or similar post graduate qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

In addition to the standard Trust Senior Prac JD attached

To undertake specialist risk assessment such as HCR-20, Dundrum

To hold an oversight role of all High Secure patients

Support the SLT with team consultations

To provide expert forensic advice and consultation via Duty/team consultations/admission avoidance work

Person Specification

Registration

Essential

• A registered qualification and professional registration

Experience

Essential

• Demonstrates an interest in and understanding of Learning Disability and Autsim, how they present across care services and appropriate interventions at different points on the pathway.
• Experience of working alongside multidisciplinary colleagues.
• Experience of risk assessment and management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Fromeside, Blackberry Hill Hospital

Manor Road

Bristol

BS16 1EG

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at

https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Person Specification

Education and Qualifications

Essential

• Registered Nurse (current NMC)

Desirable

• Evidence of recent professional development

Occupational Experience

Essential

• Since gaining registration can demonstrate evidence of successful transition into registered nurse role, having completed preceptorship package
• Evidence of meeting requirements for NMC Revalidation

Desirable

• Experience in an acute hospital setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust

Address

Grimsby, Scunthorpe and Goole

Diana Princess of Wales Hospital, Scartho road

Grimsby

DN33 2BA

United Kingdom

Employer's website

https://www.nlg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communication Skills and Working Relationships

Lead by example through presence, visibility and behaviours of compassion, inclusivity and the values of the Trust. Visit patients and staff in wards and departments regularly and offer appropriate existential/spiritual care as required.

Foster respect and understanding of the religious, spiritual and pastoral traditions and practices of the diverse communities the Trust serves and are represented in the workforce.

Liaise with other healthcare staff so that spiritual assessment and care form part of the continuum of care and attend multi-disciplinary meetings and department meetings as and when attendance is considered necessary.

Participate in disseminating information concerning healthcare to communities reducing obstacles, where religious and cultural considerations are involved.

Ensure the day-to-day continuity of services across all sites and the capability to maintain critical functions in response to unforeseen circumstances, unpredictable workloads, and staff shortages.

Represent chaplains at senior clinical, governance and strategic management meetings, and promote the role of chaplains within the Trust and in wider professional and health service networks.

Inform and influence relevant Trust-wide policies, guidelines and standards through contributing expert knowledge and professional experience.

Provide guidance and assurance to the Trust Patient Experience Group on matters relating to religious, spiritual and pastoral care for patients, families and staff.

Educate and advocate for the value of spirituality in health and wellbeing and the role of chaplains.

Educate healthcare staff in recognising and responding to patients spiritual needs and how to work effectively with chaplains.

Provide training and support to chaplaincy volunteers, students on placement and new chaplaincy colleagues as they join the team.

Ensure an inclusive approach to developing and delivering chaplaincy services

Develop and support a volunteering programme to enhance the experience of chaplaincy care and contributes to the relationship between Chaplaincy and local faith communities and belief groups.

Analytical and Judgement Skills

Prioritise workload of themselves and others, assess performance and provide clear constructive feedback to team members.

Drive professional development and service improvement and foster leadership at all levels to support excellence in patient care and service delivery.

Responsible for a total managed staff of 3.24 WTE

Manage the departments staff to high standards including the recruitment, induction, appraisal and development of staff.

Ensure that all aspects of staff management comply with Trust policies and relevant professional regulations including processes and procedures to ensure that staff are competent and safe practitioners.

Monitor, review and plan the departments workforce to meet the changing needs of the service and the strategic demands of the Trust.

Planning and Organisational Skills

Establish and maintain capable and resilient structures within the department that support staff in the delivery of services and provide clear lines of communication and accountability.

Promote staff wellbeing and chaplaincys 24/7 support in response to spiritual or emotional needs, especially in times of crisis (e.g. bereavement).

Nurture the chaplaincy team, providing opportunities for professional supervision and continuing professional development and training.

Conduct regular team meetings and regular reflective practice within the department.

Co-ordinate pastoral, spiritual and religious care across the Trust.

Make provision for the spiritual//existential/religious needs of all patients, family members, carers and staff, so that all are enabled to continue to practice their faith/beliefs in a health care setting.

Enable the Chaplaincy to act as a pastoral/spiritual/religious/ethical resource to the Trust, seeking opportunities to provide appropriate service and advice within the hospital.

Freedom to Act

Initiate and take responsibility for own work pattern within the parameters of national standards and Trust polices

Management Responsibility

Ensure that the Chaplaincy Service meets all relevant service and professional standards including NHS England NHS Chaplaincy Guidelines and the Council for Professional Chaplains and Pastoral Carers Standards for Healthcare Chaplaincy Services.

Lead the profession in sustainable innovation that is informed by current evidence, diffuses fresh thinking and new ideas, and supports staff in developing best practice.

Support a culture of professional learning, reflexivity, and the continuous development of practice.

Ensure all staff within the chaplaincy service receive an annual appraisal and fulfil the requirements of mandatory training and all other relevant training necessary for safe and competent practice. Appraise directly line-managed chaplains and support their on-going professional and career development.

Demonstrate commitment to own professional development.

Respond to complaints and implement remedial action as appropriate in accordance with trust polices

Responsibility for Patient Care

Be readily available and supportive to relatives and patients, particularly those who are bereaved or struggling with diagnosis, and those who are close to the end of life, to ensure that sensitive, efficient, and appropriate pastoral or spiritual care is given at all times.

Provide specialised advice, and make provision for complex pastoral/spiritual/existential/religious support to patients and their relatives

Respond to the practical and existential needs arising from the impact of illness, death and dying on individuals and families. This includes being part of the teams delivering care to palliative and end of life patients, and those experiencing pregnancy and baby loss at any gestation.

To facilitate, when requested, visits to patients by their own faith leader

To ensure that self and members of the chaplaincy team have the knowledge and skills to act as keyworker, when required, in the event of the sudden unexpected death of an infant or child (SUDIC)

Be a part of the chaplaincy response within the Trusts major incident plans and response.

Person Specification

Qualifications

Essential

• Bachelor's degree (or equivalent) with demonstrable learning in a relevant field such as counselling, pastoral care, psychology, psychotherapy, religious studies or theology
• Endorsement to practise as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
• Evidence of Continued Professional Development relevant to healthcare chaplaincy to Council for Professional Chaplains and Pastoral Carers standards

Desirable

• Registration, or ability to be registered with the Council of Professional Chaplains & Pastoral Carers (formerly UKBHC). (It is not compulsory for Chaplains to be registered with the Council for Professional Chaplains and Pastoral Carers but the Professional Standards Authority for Health and Social Care recommends choosing them from an Accredited Register.)
• Post graduate qualification or Masters, or equivalent post basic training or work experience with demonstrable outcomes of learning relevant to healthcare chaplaincy

Experience

Essential

• Minimum of 1600 hours of professionally supervised clinical practice as a designated healthcare chaplain that should include: on-call duties, pregnancy/baby loss, palliative and end of life care
• Experience of working with multi-faith and belief teams
• An understanding of the principles and practice of governance and/including safeguarding
• Engagement with audit, service evaluation or research

Skills

Essential

• Ability to offer spiritual care beyond own faith/belief boundaries with evidence of commitment to an inclusive approach to chaplaincy
• Experience of managing staff/teams
• Ability to handle complex, sensitive and sometimes contentious information appropriately and to respond with empathy, honesty and reassurance
• Evidence of excellent interpersonal and communication skills, both written and spoken
• Keyboard skills and computer literate
• Proven ability to lead by example, to drive culture change and seek continuous improvement
• Evidence of strategic planning to assist the Trust to develop the service which meets the current spiritual needs of those we serve
• Experience of budgetary management

Personal Qualities

Essential

• Enhanced use of self in chaplaincy practice including emotional availability, cultural humility, appropriate self disclosure, positive use of power and authority, and clear and responsible boundaries
• To be trustworthy, showing careful attention to the individual and specific needs of those in their care, and have an approach that values and affirms the right of those outside the chaplain's own tradition to practice their beliefs appropriately.
• Evidence of working collaboratively, contributing to team and sustaining positive working relationships with colleagues
• Evidence of establishing and sustaining relationships in pastorally complex and challenging environments, demonstrating empathy and compassion while taking personal responsibility and initiative
• Evidence of fluent and effective communication in speech and writing
• Evidence of practising professionally within recognised boundaries in pastorally diverse settings (as set out in the Code of Conduct)
• Ability to create and lead ritual or other spiritual process in a way that is sensitive to the pastoral context and faith/belief traditions of those present
• Possession of a professional chaplaincy identity rooted in one's one religious/spiritual/pastoral heritage that integrates professional values and behaviours, skills and specialist knowledge
• Emotional availability, cultural humility, and a positive use of power and authority, within clear and responsible boundaries
• A high degree of personal stability and resilience to cope with significant stress on a sustained basis
• Ability to apply theoretical knowledge or ethical issues relating to health care

Other

Essential

• Access to own transport
• Ability to attend an urgent on-call referral, out of hours, within 60 minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Warwick Hospital

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• Educated to GCSE grade D/3 or above to include English and Maths or equivalent qualification/experience
• Demonstrate commitment to personal development
• Good-communication computer and literacy skills

Desirable

• Customer Care NVQ or equivalent qualification/experience
• Evidence of work place learning

Experience

Essential

• Experience of working with and building effective working relationships with staff of all disciplines
• Ability to prioritise and meet tight deadlines

Desirable

• Experience of dealing with the public
• Working within a team
• NHS Portering Experience

Further Training

Essential

• Knowledge of Health and Safety
• Basic knowledge of Customer care
• Basic knowledge of Moving and handling techniques
• Knowledge of infection control

Desirable

• Moving and Handling
• Health and Safety Certificate
• Customer Care, NVQ
• Infection control
• Willing to undertake further mandatory training

Special Skills/Aptitudes

Essential

• Ability to use initiative
• Professional approach at all times when dealing with a variety of people and situations.
• Good communication and literacy skills including computer skills

Other Factors

Essential

• Full clean manual driving licence - Licences issued after 1.1.97 will need the following categories in addition to standard licence: B+E, categories C1 and D1

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Royal Hallamshire Hospital

Glossop Road

Sheffield

S10 2JF

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Please note that the interview process will consist of two stages.

Stage 1 will take place on 12 October 2026 via Microsoft Teams.

Following this, successful candidates will be invited to attend Stage 2, which will be held in person on 22 October 2026.

Person Specification

Qualifications

Essential

• GCSE English and Mathematics Grade A-C (9-4) (or Equivalent)
• Higher National Certificate / Diploma or equivalent in an IT related field (Equivalent to A Level Grade A-C)
• ITIL Foundation or willingness to take
• Customer Service qualification or willingness to take

Desirable

• Further ITIL Qualifications
• CompTIA Network+
• Microsoft Certified Desktop Support Technician
• SDI - Service Desk Foundation (SDF)
• SDI - Service Desk Analyst (SDA)

Experience

Essential

• Demonstratable experience of working in an IT Support role or Customer Services environment, which can include a work placement as part of a programme of study
• Knowledge of desktop computer hardware / software gained through study or practical experience.

Desirable

• Experience of working with ITIL and Service Management Processes
• Experience of using an IT Service Management platform
• Experience of using a Contact Centre/Call Management platform
• Experience of NHS Account and Smartcard Management processes
• Relevant NHS/public sector experience
• Microsoft/Unix/Linux System Administration or equivalent hands-on experience
• Experience of deployment and ongoing management of enterprise infrastructure monitoring and alerting product suites

Skills and Knowledge

Essential

• Demonstrates an ability to prioritise own workload and responds appropriately to urgent and emergency situations
• Commitment to continual personal development with an ability to maintain skills set through further training written and verbal communication skills
• Ability to work as part of a team
• Ability to communicate and relate to all levels of staff in a professional manner while ensuring to interpret technical information to non-technical audiences
• Demonstrate effective written and verbal communication skills
• Regular VDU user
• Organisational skills with attention to detail

Desirable

• Analysis, investigation and resolution of complex IT queries and issues/problems e.g. system errors, breaches of security or confidentiality, user requirements which may require configuration of software and hardware, unusual data trends
• Knowledge and a good understanding of Office products e.g. Spreadsheets and word processing applications.

Values & Behaviours (PROUD)

Essential

• Be passionate about putting patients first and ensuring the IT service we deliver is professional, efficient, effective, and always has the patient experience in mind.
• Continually improve the IT service through personal development, teamwork, creativity, and innovation.
• Demonstrate that people are at the heart of all you do by being kind, respectful, fair and value diversity.
• Always support and encourage colleagues ensuring you listen and communicate respectfully, taking responsibility for your own actions.
• Able to demonstrate behaviours consistent with Trust Core Values.

Other Factors

Essential

• Flexible approach to commit to working a 24/7 365 continental shift pattern including working evenings, nights and weekend, including public bank holidays.
• Ability to occasionally exert moderate physical effort
• Occasional exposure to unpleasant working conditions

Desirable

• A clean and valid UK driving licence

Personal Qualities

Essential

• Self-Motivated
• Ability to work unsupervised as a lone worker
• Excellent Customer Service Skills
• Methodical and systematic in approach to all aspects of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Herries Road

Sheffield

S5 7AU

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualification

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Skills

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Experience

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Heddfan Unit, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *GCSE grade C or above in Mathematics and English (or equivalent)

Desirable

• *NVQ level 2 Certificate in Pharmacy Service Skills (QCF) and BTEC Level 2 Certificate in Pharmaceutical Science
• Or
• Accredited Dispensing Assistants Course

Experience

Essential

• *Evidence of previous work experience relevant to the position such as warehouse or stores, reception duties etc
• *Evidence of experience within a team environment
• *Experienced in customer relations
• *Understanding of Health and Safety at Work, manual handling and COSHH
• *Understanding of dispensing, stock control and supply systems and processes

Desirable

• *Previous experience within a pharmacy setting
• *Knowledge of hospital environment
• *Knowledge of pharmacy environment
• *Understanding of pharmacy related computer systems
• *Experience in staff training
• *Experience working in an aseptic services setting

Additional Criteria

Essential

• *Able to reflect on own practice and learn from experience
• *Able to identify customer needs and deliver services to the required level
• *Able to communicate at an appropriate level complex information verbally, written and electronically as required
• *Demonstrate ability to work to set procedures
• *Takes responsibility for own work and actions and contributes to the team success
• *Demonstrates I.T and keyboard skills
• *Demonstrates ability to recognise professional and personal limitations referring to appropriate person when necessary
• *Demonstrates ability to undertake a variety of tasks
• *Demonstrates numeracy skills
• *Demonstrates ability to work independently
• *Demonstrates ability to maintain accuracy under pressure
• *Demonstrates ability to deal with frequent interruptions e.g. bleeps/pagers
• *Able to maintain confidentiality of information
• *Able to adapt to change
• *Demonstrates ability to guide and train others
• *Demonstrates ability to prioritise and organise daily tasks using own initiative
• *Good time management
• *Able to demonstrate discretion and diplomacy
• *Understanding of pharmacy related computer Application Form systems
• *Understanding of Health and Safety at Work, manual handling and COSHH Understanding of dispensing, stock control and supply systems and processes
• *Knowledge of stock control systems
• *Knowledge of code of practice/customer care
• *Understands the need for delivering a cost effective service and the required work practices to reduce waste
• *Attention to detail
• *Reliable
• *Ability to travel to all UHB sites
• *Flexible to work in accordance with service needs
• *Committed to abide by the Trust vision and values
• *Able to lift moderate weights (up to 15kg)

Desirable

• *Working Knowledge of pharmacy computer systems
• *Good manufacturing practice
• *Knowledge of drugs, side effects & where to find further information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

32-34 Melchett Rd

32 - 34 Melchett Road

Kings Norton

West Midlands

B30 3HY

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are signposted to the appropriate healthcare professionals
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
• Clearing and re-stocking of consulting rooms as required
• Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Dealing with clinical waste
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
• Providing clinical support

Person Specification

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Experience

Essential

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Strong IT skills, including audio typing
• Competent in the use of Office and Outlook
• Clinical System Knowledge - Systmone

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• GCSE Mathematics & English (C or above)
• NVQ Level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Village Surgery

Address

Browning Street

Derby

Derbyshire

DE23 8AL

United Kingdom

Employer's website

https://www.villagesurgeryderby.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Identify, assess, and manage risk, including suicide, safeguarding, and vulnerability.

Ensure risk assessments are current and accurately recorded.

Work collaboratively within MDTs to support coordinated care delivery.

Liaise with GPs, inpatient services, social care, housing, voluntary sector and other agencies.

Lead and coordinate safe transfer of care between services.

Manage and prioritise a caseload effectively, balancing risk and need.

Please see JD attached for further information and responsibilities required

Person Specification

Qualifications

Essential

• Professional qualification (e.g. Social Worker, Mental Health Nurse, OT)
• Current professional registration (e.g. SWE, NMC, HCPC)

Experience

Essential

• Experience of working with adults with complex mental health needs
• Experience of care coordination or case management
• Experience of risk assessment and crisis management
• Experience of multi-agency working

Other Requirements

Essential

• Car Driver - Ability to travel across the Trust footprint

Knowledge

Essential

• Understanding of mental health conditions and recovery approaches
• Knowledge of CPA and care planning processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Civic Offices, Borehamwood, Herts, WD6 1WA

Borehamwood

WD6 1WA

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Deliver care that is person centred and recovery focused, reflecting current best practice and challenge practice that may be detrimental to older people receiving high quality care.

Be aware of the physical needs of people with mental health problems and refer physical conditions on as appropriate.

Use research findings in formulating nursing care plans and develop awareness of the significance of nursing research and wider evidence-based practice in community mental health care.

Demonstrate an awareness of the needs of carers of service users with mental health problems and develop strategies to meet those needs, e.g. self-help groups, respite care, Carers Act.

Participate in the Trusts adverse incidents reporting systems and comply with the Trusts procedure and techniques for managing risks.

The post holder is based within the community mental health service and will be expected to visit people within their own homes, or a variety of public places or voluntary organisations within the community and throughout the Trust.

Please see JD attached for further information and responsibilities required

Person Specification

QUALIFICATIONS/ EDUCATION/TRAINING

Essential

• NMC Professional Registration
• RMN or Dip / BSc (Hons) in Mental Health Nursing

PREVIOUS EXPERIENCE

Essential

• At least 1 years post registration experience at Band 5 in a relevant mental health setting or if newly qualified will participate in the Trusts Preceptorship Scheme.

Desirable

• Experience in working with acute mental health problems in a community setting

SKILLS/ KNOWLEDGE/ABILITY

Essential

• Knowledge of MHA (1983), CPA, Risk Assessment and Section 25 etc.
• Effective multi professional team communication & team working.

Desirable

• Experience in working with acute mental health problems in a community setting

PHYSICAL EFFORT

Essential

• Car Driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Colne House, Upton Road, Watford, WD18 0JP

Watford

WD18 0JP

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Working autonomously within the parameters of the role leading on implementing the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.

Highly developed and skilled in assessing and interpreting complex needs of patients/clients e.g. clinical assessment of complex health needs and social needs, interpretation of vital signs and related physical health assessments

Deliver person-centric nursing care via face to face, online or telephone contact in line with the persons choice, risk and/or clinical need.

Facilitate access to services such as housing, employment, education, and substance misuse support, advocating for patients needs and preferences.

Provide education and support to families and carers to enhance understanding and involvement in the patients recovery journey.

Co-ordinating and evaluating collaborative patient-centred care; getting feedback and improving Personal Wellbeing Plans with the multi-disciplinary team (MDT) and system partners. Liaising and working positively with members of the multidisciplinary team and partner organisations.

Advocate for service users needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.

Communicate complex and sensitive clinical information to patients, families, and carers in a clear, compassionate, and professional manner.

Ensure that all information regarding Personal Wellbeing plans, treatment options, and health conditions is accurate, timely, and presented in an accessible format.

Comply with and implement local and Trust policies and procedures regarding appropriate communication.

To deliver specific interventions in line with the treatment pathway, including complex service users. Deliver care that is evidence based, reflecting current best practice and research (including NICE guidelines), demonstrating clinical excellence and high standards of professional practice to other staff

Demonstrate empathy, active listening, and reassurance when supporting individuals through difficult or emotionally charged situations, adapting communication approaches to meet the individual needs of patients, including those with sensory impairments, cognitive challenges, language barriers, or disabilities.

Proactively support patients in engaging with mental health and related community services, promoting recovery, independence, and social inclusion.Identify and address barriers to engagement, including stigma, accessibility, cultural factors, and individual anxieties or mistrust of services.

Advocating for service users needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.

Person Specification

Education, Qualifications, Experience, Knowledge, Skills and Abilities

Essential

• NMC Registered Mental Health Nurse with current registration and has successfully completed preceptorship
• Understanding of trauma informed approaches and current nursing practice
• Substantial experience at band 5 in mental health settings
• Strong communication and interpersonal skills
• Ability to work autonomously and as part of a multidisciplinary team
• Function as keyworker coordinating all aspects of care and communication for the person, their family members
• Demonstrate leadership skills - motivating others, using own initiative, change management
• Mobile with the facility to move easily across a geographically dispersed, and often rural, area with limited public transport.

Desirable

• Post-graduate qualification in nursing or related discipline
• Is a veteran, has lived experience of the veteran community or has experience of caring for veterans

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Coast Resource Centre

Weston-Super-Mare

BS24 7FY

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Professional Lead Support

Responsible for the proactive, accurate management of the electronic diary, maximising time management by prioritising entries considering objectives and geographical implications.

Provide comprehensive, high quality administrative support for HR and incident investigations, including arranging meetings, taking minutes and typing of letters.

Work on own initiative to manage and prioritise administrative tasks to support effective and efficient running of the Community Response team.

Receive and make telephone calls on behalf of the Professional Clinical Lead, taking messages, dealing with enquiries appropriately and ensuring accurate and timely communication of messages including issues of a confidential and contentious nature.

Provide effective administrative support to the Professional Lead within a changing environment. Deal on a regular basis with confidential, sensitive and contentious information on staff and services.

Support lead with the implementation of new systems and processes.

Health Roster

Support lead with coverage of the CRT roster, organising bank/agency when needed.

Arrange return to work meetings, provide administrative support and ensure that all documentation is completed.

Monitor sickness triggers for staff members and escalate to the Professional Lead. Liaise with HR to arrange sickness meetings as necessary.

Draft sickness outcome letters and schedule sickness review meetings.

Monitor annual leave usage and communicate available annual leave slots to staff.

Escalate to Professional Lead if staff are not utilising their annual leave allocation effectively.

Monitor when staff appraisals are due and book appraisal meetings, liaising with mentors.

Monitor professional registration renewal and escalate any concerns to the Professional Lead prior to registration lapsing.

Monitor mandatory training compliance for the ward staff and book training in a timely manner.

Workload and Capacity

Provide comprehensive, high quality administrative support for HR and incident investigations, including arranging meetings, taking minutes and typing of letters.

Work on own initiative to manage and prioritise administrative tasks to support effective and efficient running of the Community Response team.

Receive and make telephone calls on behalf of the Professional Lead, taking messages, dealing with enquiries appropriately and ensuring accurate and timely communication of messages including issues of a confidential and contentious nature.

Provide effective administrative support to the Professional Lead within a changing environment. Deal on a regular basis with confidential, sensitive and contentious information on staff and services.

Support lead with the implementation of new systems and processes.

Staff Administration

Support recruitment of new staff, liaising with Employment Services and maintaining contact with successful candidates prior to commencement of employment of the team.

Ensure all induction and training is booked for new starters and coordinate with the Professional/Clinical Lead to allocate a mentor/preceptor.

Train staff on the departments policies and procedures.

Generate change forms and termination forms and submit to the Professional Lead for authorisation.

May be required to order stock or equipment, as required.

Communication

Act as Communication Champion for the team, linking in with the Communications Department to ensure that Trust messages are disseminated to staff.

Attend Trust meetings with the Professional Lead and draft feedback forward staff.

Compile the CRT newsletter, including information relating to incidents, safety notices and screensaver messages.

Arrange CRT meetings with external agencies and other professionals as required, taking minutes and following up actions.

Ensure CRT noticeboards are kept up to date with current information.

Person Specification

Qualifications

Essential

• NVQ Level III in Business Administration or equivalent
• Good standard of general education (4 GCSEs or equivalent), including Maths and English language
• Evidence of ongoing professional development

Desirable

• Diploma in administrative practice or business management

Experience

Essential

• Significant previous experience of working in a clerical/administration post

Desirable

• Previous experience of working within the NHS

Skills

Essential

• Good interpersonal, negotiation, verbal and written communication skills
• Excellent IT skills and experience in the use of Microsoft Office, including Word, PowerPoint, Outlook and Excel, and other databases
• Sound personal management skills - prioritising, planning, organisational, time management and problem solving
• Excellent customer service skills
• Understand issues related to and be able to maintain confidentiality

Personal Qualities

Essential

• Ability to work effectively as part of a team, although can work independently
• Ability to deal with unpredictable workload and frequent interruptions
• Tactful and diplomatic
• Adaptable and flexible
• Ability to operate a bring forward system and follow up action points from meetings

Other

Essential

• Flexibility to work in other areas when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Leamington Spa Rehabilitation Hospital and Stratford Hospital

Heathcote Lane, Arden Street

Leamington, Stratford Upon Avon

CV34 6SR

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *GCSEs: Mathematics, English and Science (Grade C/4 or equivalent) and two other GCSEs (Grade C/4)
• *NVQ level 2 in Pharmacy Service Skills/Support Staff or equivalent
• *Have or are willing to work towards National Level 3 qualification (e.g. ILM Level 3 or similar) or hold knowledge/ equivalent experience of pharmaceutical technical procedures acquired though training
• *Have or are working towards evidence of working accurately, such the West Midlands Dispensing Accuracy Assessment or equivalent

Desirable

• *University of Leeds -- Supervisory Skills for Technical Services
• *University of Leeds -- Aseptic Preparation and Dispensing of Medicines
• *University of Leeds -- Cleanroom Behaviour and Comportment for Aseptic Services
• *Accuracy Checking For Dispensing Assistants (National framework)

Experience

Essential

• *Extensive experience working in aseptic services
• *In-depth practical experience of aseptic work
• *Good understanding of Good Manufacturing Practice (GMP)
• *Understanding of pharmacy related computer systems
• *Understanding of Health and Safety at Work, manual handling and COSHH
• *Understanding of dispensing, stock control and supply systems and processes
• *Knowledge of drugs, side effects & where to find further information
• *Knowledge of safe and secure handling of medicines (SaSHM) requirements
• *Knowledge of stock control systems
• *Knowledge of code of practice/customer care
• *Understands the need for delivering a cost effective service and the required work practices to reduce waste

Desirable

• *Experience in staff training
• *Supervisory experience
• *Working Knowledge of pharmacy computer systems
• *Experience in audit
• *Aston 5 day course in Technical Pharmacy Training in Aseptic Processes / Leeds 5 day course in Aseptic Dispensing and Preparation of Medicines or willing to complete

Additional Criteria

Essential

• *Able to demonstrate clear thinking, assess and solve simple problems
• *Able to reflect on own practice and learn from experience
• *Able to identify customer needs and deliver services to the required level
• *Able to communicate at an appropriate level complex information verbally, written and electronically as required
• *Demonstrates ability to work to set procedures
• *Takes responsibility for own work and actions and contributes to the team success
• *Demonstrates basic I.T and keyboard skills
• *Demonstrates suitable interpersonal skills to work with other healthcare professionals and meet patient needs
• *Demonstrates ability to recognise professional and personal limitations referring to appropriate person when necessary
• *Demonstrates ability to undertake a variety of tasks
• *Demonstrates accurate numeracy skills
• *Demonstrates ability to work independently
• *Demonstrates ability to maintain accuracy under pressure
• *Demonstrates ability to deal with frequent interruptions e.g. bleeps/pagers
• *Self-motivated
• *Able to maintain confidentiality of information
• *Able to adapt to change
• *Demonstrates ability to prioritise and organise daily tasks using own initiative
• *Enthusiastic, reliable and trustworthy and displays a mature attitude
• *Good time management
• *Careful and accurate in work
• *Able to demonstrate discretion and diplomacy
• *Fair and objective
• *Flexible to the demands of the post, the needs of the pharmacy service and other staff
• *Good team player and able to motive others
• *Self-motivated and sound use of own initiative
• *Keen to improve and develop the pharmacy service and committed to the concept of technician-led services
• *Keen to develop own person skill and use these for the benefit of others
• *Ability to travel to other Trust sites
• *Flexible to work in accordance with service needs
• *Committed to abide by the Trust Vision and Values
• *Able to lift moderate weights (up to 15kg)
• *To be able to participate in the weekend and Bank Holiday rotas
• *To be able to participate in the weekend shutdown clean of the aseptic production unit

Desirable

• *Demonstrates ability to guide and train others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

32-34 Melchett Rd

32 - 34 Melchett Road

Kings Norton

West Midlands

B30 3HY

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

This is a cross site post between the North Tees and the Hartlepool sites

The post requires the post holder to have knowledge and understanding of Endoscopy patient pathways in order to appropriately book a wide range of diagnostic and therapeutic endoscopy procedures following the endoscopy training.

Ability to be deliver all reception duties is also a requirement of the role, again following the appropriate training.

Person Specification

essential

Essential

• GCSE at grade C or above in Mathematics Key Skills at level 2 in Numeracy (or equivalent) GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent)
• Experience of clerical work involving computerised systems Demonstrable experience of working in a customer focused environment Ability to manage own workload. Ability to plan and organise admin tasks.
• Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work.
• Demonstrate excellent communication skills.
• Demonstrate a good working knowledge of windows based computer systems and be capable of using most Microsoft Office applications.
• Ability to work under pressure/meet tight deadlines whilst delivering high quality work
• Flexibility - able to cope with different work environments

Desirable

• IT qualification (ITQ at level 2 or equivalent) NVQ at level 2 in Business Administration or Customer Care (or equivalent)
• Experience of working within a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of Hartlepool

Holdforth Road

Hartlepool

TS24 9AH

United Kingdom

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception

• Delivery of a high-quality standard customer care service at our front desk

• Receiving patients consulting with members of Practice team
• Taking requests/handing repeat prescriptions to patient and checking correct details
• Be able to cover all manner of reception tasks and duties
• Development of the care navigation role including appropriate use of urgent appointments, total triage services and active signposting
• Process appointment requests from patients by telephone and in person
• Dealing with queries from patients and other health care professionals internally and externally
• Ability to manage telephones including a polite professional manner, the ability to transfer calls as necessary and have working knowledge of telephone system operations e.g. out of hours actions.

Administration - Over both sites as/when required

• To have a thorough knowledge of all Practice procedures
• To work in accordance of written protocols
• Pulling/filing medical records for update
• Photocopy as requested
• Document scanning, accurate and timely
• Provide administrative support as and when required
• Follow rota and apply initiative

Computer

• Competent use of EMIS Web and other practice software
• Registrations of new patients – computer data entry and medical records
• Process patients change of address – computer data and medical records in accordance with practice boundary
• Process repeat prescription requests using EMIS web
• Share knowledge and promote new concepts to patients (On line registrations,EPS)

Other Tasks

• Ensure building security by having thorough knowledge of open and lock up procedures (doors/windows/alarm)
• Familiarise yourself with Business Continuity Plans
• Any other tasks allocated by managers

Confidentiality:

• In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified
• Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:

• Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Actively participating in Time in Time Out events
• Completion of E-Learning during allocated study time

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload, and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Knowledge

Essential

• Medical Terminology
• Computerised Medical Records
• Good knowledge of NHS legislation including Information Governance and Data Protection

Desirable

• A detailed understanding of General Practice
• Data Quality
• Clinical Read Coding
• Summarising

Behaviours

Essential

• Conscientious
• Performing under pressure
• Adaptability
• Taking the initiative
• Team working
• Self motivated
• Confidentiality

Qualifications

Essential

• Good standard of general education

Desirable

• NVQ in Business Administration
• IT qualification
• RSA Typing
• Personalised Care and Support Planning (PCSP) certificate

Skills

Desirable

• Excellent communication skills (Written and Oral)
• IT and telephony skills
• Time Management and the ability to work to deadlines
• Ability to prioritise workload
• Ability to work unsupervised
• Problem solving skills
• Interpersonal skills

Experience

Essential

• Secretarial or administrative role
• Experience of using own initiative
• Practical experience of working within a team

Desirable

• Practical experience of computerised recording system (EMIS)
• Experience of working within a General Practice environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Terrace and Rawling Road Medical Group

Address

1 Oxford Terrace

Gateshead

NE8 1RQ

United Kingdom

Employer's website

http://www.otmg.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties:

• To assist patients with activities of daily living whilst encouraging independence, as appropriate
• Demonstrate encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners
• To monitor and record patients clinical observations, escalating appropriately to a registered nurse as required
• To assist with patient nutritional needs eating, drinking, menu selection, meal delivery and special diets according to the individual patients needs
• To assist in the maintenance of up to date, comprehensive and accurate records in accordance with current legal requirements both written and digital
• To assist in the admission and discharge of patients including any necessary risk assessments
• To escort patients and families to other departments within the hospital as required
• Undertake electrocardiogram (ECG) recording and point of care testing (e.g. blood sugar, urinalysis)
• After appropriate training, to assist in the collection of specimens including blood samples (including fixed central lines and established arterial lines specialist areas only)
• After appropriate training; insert, secure and remove female catheters; empty drainage bags and accurately measure and record urinary output
• After appropriate training assist in the implementation of advanced wound care (e.g.skin closure using adhesive sutures, wound drainage care)
• To participate in maintaining standards of hygiene, cleanliness and infection control, reporting problems as appropriate
• To ensure that equipment is clean at all times, stored safely when not in use and report faults as appropriate
• To assist in setting up and preparing patient areas appropriately to the clinical area (this may include the set up and calibration of devices e.g. ventilators, pumps (after appropriate training)
• To ensure that stock levels of linen, sterile supplies and stationery are maintained at all times in conjunction with the senior sister/ward receptionist.
• To assist in the maintenance and safekeeping of patients property in line with Trust policy.
• To assist ward staff with general collection/delivery of items necessary to ensure effective operational management of ward/department.
• To assist in performing the last offices as requested.
• To ensure that all patients and relatives are welcomed and orientated to the ward environment.
• To assist with the care of distressed or bereaved relatives.
• To demonstrate an awareness of the different cultural, ethnic and religious needs
• To participate effectively in multidisciplinary case conferences as required.

Person Specification

Education and Qualifications

Essential

• Completed Care Certificate.

Desirable

• Functional Skills Level 2 in Numeracy and Literacy or GCSEs Maths and English Grades A-C
• NVQ level 3 or equivalent experience.

Knowledge and Experience

Essential

• Significant experience within a care setting/environment.

Skills and Competencies

Essential

• Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively.
• Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary
• Demonstrate excellent time management skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Kings College Hospital

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Knowledge, Training and Expertise

Contribute to the development of spiritual healthcare in a multi-faith setting, being sensitive to and aware of the varying pastoral, spiritual and religious needs of diverse ethnic groups, and to assist staff on responding to their needs.

Assist and advise external partners, e.g. representatives of faith communities, in the pastoral care of their people while in hospital, and to receive information from them, always observing the rules of confidentiality by which every NHS employee is bound

Adhere to the Code of Professional Conduct (2024) of the Council for Professional Chaplains and Pastoral Carers (formerly UKBHC

Communication Skills and Working Relationships

Be an informed, visible, and active presence in the Trust, visiting wards or departments frequently; ensuring that the pastoral, spiritual and religious needs of patients, staff and relatives are met.

Communicate clearly and empathetically with patients, relatives and staff at all times.

Use advanced communication skills and inter-personal skills to give and receive complex information often in sensitive or intense situations, e.g. following receipt of bad news or where there may be barriers to understanding or acceptance

Work with the early pregnancy, maternity and neonatal teams to offer support to parents and families experiencing baby loss at any stage of gestation, or the care of extremely ill babies.

Actively offer a ministry of encouragement to staff and offer time and space for supportive listening and counsel when sought

Help patients, relatives and staff articulate their pastoral, spiritual or religious needs and identify resources to address them

Ensure that the prayer rooms, Chapel and Oasis are properly maintained and accessible to all.

Analytical and Judgement Skills

Contribute to education programs within the Trust to enhance understanding of spiritual, cultural, and religious needs of patients and staff

Provide support to members of multi-disciplinary teams engaged in pastoral and spiritual assessment or referral, to help this become a standard part of patient care

Planning and Organisational Skills

Plan and organise own workload

Ensure that suitable religious services, rites, and ceremonies are made available to all who require them, without discrimination and in consultation with ward staff and the patients religious community as appropriate.

Plan, organise and conduct adult contract funerals, baby funerals (at any stage of gestation) thanksgiving, memorial, and other services as required

Freedom to Act

Initiate and take responsibility for own work pattern within the parameters of national standards and Trust polices

Attend appropriate meetings related to work, both inside and outside the Trust

Be a part of the Chaplaincy response within the Trusts major incident plans and response.

Management Responsibility

Supervise trainee chaplains and chaplaincy volunteers as required

Person Specification

Qualifications

Essential

• Bachelor's Degree (or equivalent work or life experience) with demonstrable learning in a relevant field such as counselling, pastoral care, psychology, psychotherapy, religious studies or theology.
• Endorsement to practice as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
• Evidence of annual continued professional development relevant to healthcare chaplaincy to UKBHC standards

Desirable

• Post-graduate qualification (or equivalent life or work experience or working towards) with demonstrable outcomes of learning relevant to healthcare chaplaincy
• Registration, or ability to be registered with the UKBHC
• Qualification (or working towards) in pastoral supervision (such as those recommended by APSE), coaching, management or leadership

Experience

Essential

• At least 2 years full time experience, or equivalent, of working as a designated healthcare chaplain

Desirable

• Experience of supervising volunteers

Skills

Essential

• Demonstrable knowledge of tenets of own faith/belief tradition
• Knowledge of and engagement with faith/belief traditions beyond own
• Evidence of proactive practice of CPD
• Knowledge of current research in healthcare chaplaincy
• Evidence of offering spiritual care beyond own faith/belief boundaries with evidence of commitment to an inclusive approach to chaplaincy
• Evidence of reflecting critically on the practice and experience of providing pastoral care, and on finding/searching for meaning through exploration of spiritual issues encountered in sickness, mental health, dying, death and bereavement
• Evidence of the ability to manage time prioritizing workload including a commitment to continuity of service provision

Desirable

• Engagement with safeguarding, information governance, audit, service evaluation or research
• Training in research, audit and service evaluation
• Ability to deliver training at a variety of levels
• Ability to adapt ritual (which can come from a variety of sources) in an appropriate style to context in clinical environments
• Cultural competence and religious literacy in diverse religious, spiritual and pastoral traditions
• Ability to lead reflective practice
• Act as an informed theological/philosophical and ethical resource in complex pastoral and clinical situations
• Evidence of self-care to enhance resilience or manage stress - e.g. meditation, prayer, exercise, journalling, reflective supervision

Personal Qualities

Essential

• Evidence of working collaboratively, contributing to team and sustaining positive working relationships with colleagues
• Evidence of establishing and sustaining relationships in pastorally complex and challenging environments, demonstrating empathy and compassion while taking personal responsibility and initiative
• Evidence of fluent and effective communication in speech and writing
• Evidence of practising professionally within recognised boundaries in [pastorally diverse settings (as set out in the Code of Conduct)
• Ability to create and lead ritual or other spiritual process in a way that is sensitive to the pastoral context and faith/belief traditions of those present
• Possession of a professional chaplaincy identity rooted in ones one religious/spiritual/pastoral heritage that integrates professional values and behaviours, skills and specialist knowledge
• Emotional availability, cultural humility, and a positive use of power and authority, within clear and responsible boundaries
• A high degree of personal stability and resilience to cope with significant stress on a sustained basis
• Ability to apply theoretical knowledge or ethical issues relating to health care
• Commitment to work within UKBHC Code of Conduct

Other

Essential

• Access to own transport
• Ability to attend an urgent on-call referral, out of hours, within 60 minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Attend course training on scheduled days.

Accept referrals via agreed protocols and develop care packages.

Assess and supports people with a common mental health problem in the self-management of their recovery.

Undertake patient-centred interviews, to identify areas where the person wishes to see change and/or recovery and make an accurate assessment of risk to self and others.

Make decisions on suitability of new referrals, adhering to the departments referral protocols, refer unsuitable clients on to the relevant service or back to the referral source as necessary or step-up the persons treatment to high intensity psychological therapy.

Provide a range of information and support for evidence based high-volume low-intensity psychological treatments. This may include guided self-help computerised CBT or information about pharmacological treatments. This work may be face-to-face, telephone, digital or via other media.

Involve other stakeholders including family members and support networks in treatment as necessary.

Adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.

Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.

Complete all requirements relating to data collection within the service.

Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision-making.

Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.

Assess and integrate issues surrounding work and employment into the overall therapy process.

Operate at all times from an inclusive values base, which promotes recovery and recognises and respects diversity.

Prepare and present clinical information for all patients on their caseload to clinical case management supervisors on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.

Respond to and implement supervision suggestions in clinical practice.

Ensure the maintenance of standards of practice according to the employer and any regulating body and keep up to date on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence and NHS Talking Therapies manual).

Ensure that client confidentiality is protected at all times.

Ensure clear objectives are identified discussed and reviewed with senior therapists, on a regular basis, as part of continuing professional development.

Any other duties commensurate with the role.

Person Specification

Knowledge and Skills

Essential

• A non-judgemental and empathetic approach.
• Passionate, committed and self-motivated.
• Excellent IT proficiency including full competence using Microsoft Office Suite, e.g., Word, PowerPoint, Excel and Outlook.
• Attention to detail.
• High level of integrity and understanding of confidentiality, GDPR and always maintains discretion.
• Excellent written and verbal communication skills.
• Confident communicator at all levels.
• Effective time management and workload management.
• Empathy with the aims and values of the organisation.
• Commitment to continuous improvement including own professional development.
• Willingness to be flexible and dynamic as organisation needs change.
• Commitment to the principles of Equal Opportunities.

Qualifications

Essential

• Candidates should have evidence of recent study at level 5 or equivalent, or a relevant undergraduate degree/equivalent level 6 qualification, such as a psychology degree.

Desirable

• Evidence of experience in an employed or formal volunteer role supporting people with psychological, interpersonal, or social problems is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Living Well Consortium

Address

Avoca Court

23 Moseley Road

Birmingham

West Midlands

B12 0HJ

United Kingdom

Employer's website

https://livingwellconsortium.com/ (Opens in a new tab)

Job description

Job responsibilities

Job purpose

• To be an integral part of the delivery of Multi-Disciplinary Team (MDT) meetings and MDT working. Their role includes the identification of patients that may require a health or social care intervention or in complex cases an MDT discussion.
• As part of the Integrated Care system (ICS), City Care is seeking to recruit Care Navigators who will play a crucial role in establishing integrated health and social care across the City.

Dimensions

• The post holder will work within Nottingham Citys Primary Networks (PCNs ) and within the specialist services acting as the named point of information and a guide to processes for health and social care professionals The post holder will be accessible to members of the PCN via a dedicated telephone line between the hours of 8am and 6pm
• The post holder will provide co-ordination, administrative and data management support to members of multi-disciplinary team within the PCNs/services to improve joint working practices leading to more effective patient care.
• The post holder will work collaboratively with Nottingham Health & Care Point.

Key Responsibilities

• To receive referral information from members of the PCNs neighbourhood (Multi-Disciplinary) team, coordinating the appropriate response based on clinical / presenting need within the agreed pathways to the most appropriate service/s

• To be responsible for the co-ordination and to liaise with all relevant statutory and voluntary sector services including the local authority responsible for the patients care to arrange the necessary support.

• To plan and organise straightforward activities whether planned or adjusted, such as staff rotas, events, meetings.

• To assist patients/clients with appointment/clinic times and incidental contact.

• To manage team/service equipment monitoring and servicing, maintaining accurate and up to date records.

• Be responsible for petty cash, office equipment, placing orders and raising purchase orders for the service.

• To be involved in data reporting via robust structured systems both clinical and non-clinical.

• Undertake surveys and audits relative to the area of work.

• Work independently, unsupervised and be able to guide and advise new starters.
• To record citizen interventions on relevant electronic database systems (e.g. SystmOne or other databases if needed. ) and contribute to report generation, analysis and production

General

• To be customer focused when representing the service and ensuring that the reception people are given is supportive, welcoming and helpful.
• To work within the relevant legal frameworks and have an understanding of the Data Protection Act and how this is related to the management of confidential information in accordance with health and social care policy.
• To plan / organize work using own initiative, whilst being able to work as a valuable member of a team.
• Assist in the orientation and induction of new starters for the service explaining the Care Navigator role.
• To have excellent IT skills, to include Microsoft Office, Outlook, and Excel
• To undertake general office duties to support the role.
• To be involved in the marketing of the Integrated Care System within the wider health and social care community, including voluntary and third sector providers
• To participate in individual appraisal and supervision, contributing to the identification of training opportunities
• To work effectively as part of a team to provide cover for other PCNs when required and to be flexible regarding working hours to meet the needs of the service.
• To undertake supervisory responsibilities including supervision and Professional Development Reviews
• To undertake any additional duties as appropriate and delegated by the Access & Navigation Manager or team manager.

• To make judgments regarding referrals, using triage protocols to ensure that citizens are seen by the most appropriate team / service at the right time to meet their needs. Whilst recognizing the need to involve, or seek advice from, more experienced colleagues as necessary for clinical decision making.

Person Specification

Experience

Essential

• Experience of office procedures working at a high level as part of an administration team / within an administration role
• Experience of dealing with sensitive/confidential information
• Proven administrative experience
• Leadership & Development qualities

Desirable

• Experience of working within Multidisciplinary teams
• Recruitment and selection skills
• Proven experience of supervising others, including carrying out appraisals and HR management procedures (including absence and performance)

Knowledge & skills

Essential

• Experience of working with reception / telephone environments
• Assertiveness, ability to self-motivate and motivate others
• Understanding and able to deal with confidential and sensitive issues when liaising with team members / other professionals
• Ability to prioritise, organise and delegate workload to meet deadlines
• Excellent communication and listening skills
• Awareness of the barriers to effective communication
• Understanding of and commitment to equal opportunities and equity in service delivery
• Ability to work under pressure with constant interruptions requiring skills in multi-tasking, maintaining accuracy at all times.
• Ability to communicate with a variety of people from patients to the CCG.
• Ability to problem solve and support others in resolving problems
• Persuasion / influencing skills
• Ability to manage conflicting issues assertively and sensitively
• Remain calm under pressure
• Ability to plan and organise own and teams workload
• Be flexible in the management / involvement of development and change

Desirable

• Knowledge and understanding of relevant health and social care legislation and initiatives
• Experience of supervising and training others on admin processes and procedures

Qualifications

Essential

• Excellent working knowledge of Microsoft Office software
• experience in admin / business / marketing / customer service environment
• Working knowledge of Excel and the management of data bases
• Basic level of theoretical or conceptual knowledge similar or equivalent to an NVQ Level 3 qualification preferably in a Data Systems or Business Administration capacity
• Experience of working with complex data and producing information in a meaningful and understandable format
• Experience of data entry

Desirable

• A-level education
• ECDL qualification

Additional Criteria

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service
• Ability to work out of hours
• Full driving licence or the ability to travel between locations.
• To participate in and fulfil the requirements of the Directors on-call arrangements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception

• Delivery of a high-quality standard customer care service at our front desk

• Receiving patients consulting with members of Practice team
• Taking requests/handing repeat prescriptions to patient and checking correct details
• Be able to cover all manner of reception tasks and duties
• Development of the care navigation role including appropriate use of urgent appointments, total triage services and active signposting
• Process appointment requests from patients by telephone and in person
• Dealing with queries from patients and other health care professionals internally and externally
• Ability to manage telephones including a polite professional manner, the ability to transfer calls as necessary and have working knowledge of telephone system operations e.g. out of hours actions.

Administration - Over both sites as/when required

• To have a thorough knowledge of all Practice procedures
• To work in accordance of written protocols
• Pulling/filing medical records for update
• Photocopy as requested
• Document scanning, accurate and timely
• Provide administrative support as and when required
• Follow rota and apply initiative

Computer

• Competent use of EMIS Web and other practice software
• Registrations of new patients – computer data entry and medical records
• Process patients change of address – computer data and medical records in accordance with practice boundary
• Process repeat prescription requests using EMIS web
• Share knowledge and promote new concepts to patients (On line registrations,EPS)

Other Tasks

• Ensure building security by having thorough knowledge of open and lock up procedures (doors/windows/alarm)
• Familiarise yourself with Business Continuity Plans
• Any other tasks allocated by managers

Confidentiality:

• In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified
• Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:

• Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Actively participating in Time in Time Out events
• Completion of E-Learning during allocated study time

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload, and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Knowledge

Essential

• Medical Terminology
• Computerised Medical Records
• Good knowledge of NHS legislation including Information Governance and Data Protection

Desirable

• A detailed understanding of General Practice
• Data Quality
• Clinical Read Coding
• Summarising

Behaviours

Essential

• Conscientious
• Performing under pressure
• Adaptability
• Taking the initiative
• Team working
• Self motivated
• Confidentiality

Qualifications

Essential

• Good standard of general education

Desirable

• NVQ in Business Administration
• IT qualification
• RSA Typing
• Personalised Care and Support Planning (PCSP) certificate

Skills

Desirable

• Excellent communication skills (Written and Oral)
• IT and telephony skills
• Time Management and the ability to work to deadlines
• Ability to prioritise workload
• Ability to work unsupervised
• Problem solving skills
• Interpersonal skills

Experience

Essential

• Secretarial or administrative role
• Experience of using own initiative
• Practical experience of working within a team

Desirable

• Practical experience of computerised recording system (EMIS)
• Experience of working within a General Practice environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Terrace and Rawling Road Medical Group

Address

1 Oxford Terrace

Gateshead

NE8 1RQ

United Kingdom

Employer's website

http://www.otmg.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide a professional and confidential administration service, to include copy typing; preparing correspondence; proof reading documents; photocopying; filing; scanning; dealing with post.

To assist people in a helpful, diplomatic and tactful manner; screening and re routing calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.

To ensure daily tasks and on going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.

Ability to work in an unpredictable pattern, dealing with frequent interruptions.

Organise the booking of interpreters and translation of correspondence, where appropriate.

To arrange appointments and meetings as required.

Attend meetings and produce minutes.

Make travel arrangements for the team when required.

Person Specification

Qualifications

Essential

• NVQ 2 in Administration or equivalent administrative or secretarial experience
• GCSE A- C English and Maths

Desirable

• ECDL or equilvant

Experience

Essential

• Experience in dealing with the public face-to-face and via telephone
• Experience of administrative / secretarial procedures

Desirable

• Experience of working in the NHS, ideally within a child friendly mental health environment; hospital or community clinic

Knowledge/Skills

Essential

• Excellent communication skills both verbal and written
• Excellent interpersonal skills
• Confident telephone manner
• Excellent copy typing (40wpm or above)
• Accurate grammar, spelling and punctuation
• Accurate data entry skills
• Ability to plan, prioritise and multi-task
• Effective time management skills
• Ability to work with limited supervision
• Working knowledge of Microsoft Outlook and Word
• Punctual, reliable and flexible
• Awareness of Data Protection and Confidentiality
• Understanding of Racial Awareness and Diversity

Desirable

• NHS in-house systems and databases
• Health and Safety awareness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

William Geoffrey House

35 Black Prince Road

n/a

SE11 6JJ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Lead, plan and provide specialist nursing care for children with respiratory conditions and allergies.

Please view Job Description for further responsibilities.