Job description

Job responsibilities

The Post is rotational throughout Maternity Services, providing care to women during pregnancy, labour/birth and the postnatal period. To be responsible and accountable for the delivery of safe, effective and compassionate midwifery care for women, babies and families within their care. To exercise accountability as set out in the NMC Code, ensuring that professional standards are always maintained. To support, supervise and contribute to the development of students, newly-qualified midwives and colleagues, acting as a positive role model. Support the shift leader or Team Leader to ensure organisational goals/objectives are met. To ensure clear and effective communication with all members of the multi disciplinary team. To comply with the Trust's vision, values and behavioural compact.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Person Specification

Qualifications

Essential

• Current UK NMC Registration as a Midwife or be in the final year of an approved UK pre-registration Midwifery programme with eligibility for NMC registration upon qualification.
• Degree in Midwifery or recognised qualification accepted by the NMC for registration as a Midwife in the United Kingdom.

Desirable

• Management and leadership training or development programme.
• Practice Assessor/Practice Supervisor preparation or equivalent experience.

Experience

Essential

• Registered Midwife, including newly-qualified midwives.
• Experience of working effectively as part of a multidisciplinary team to deliver safe, high-quality care.

Desirable

• Experience as a Band 6 Midwife.
• Evidence of contributing to service improvement, audit, quality improvement or innovation in practice.
• Experience of supporting students, newly-qualified midwives or colleagues in the clinical environment.

Physical Skills

Essential

• Ability to undertake clinical procedures safely and competently within own scope of practice.
• Ability to work across inpatient, community and rotational settings.
• Ability to meet the physical demands of the role, including prolonged periods of standing, walking, moving and handling.
• Ability to assist women and babies with moving and handling activities in accordance with Trust Moving and Handling policies and procedures.
• Able to meet the travel requirements of the role across hospital sites, community settings and other clinical locations as required.

Desirable

• Full UK driving licence.
• Access to a vehicle for work purposes, particularly for community-based duties.

Skills and Knowledge

Essential

• Demonstrates sound knowledge of contemporary midwifery practice and evidence-based care.
• Maintains an up-to-date understanding of best practice, national policy and professional recommendations relevant to maternity services, ensuring these inform patient care and service delivery.
• Demonstrates a sound understanding of professional practice, scope of practice and professional accountability.
• Ability to communicate difficult or sensitive information clearly and professionally, providing support, reassurance, and guidance when required.
• Knowledge of safeguarding responsibilities for women, babies and families.
• Knowledge of risk management processes, incident reporting and learning from incidents to improve patient safety.
• Knowledge of personalised care principles and shared decision making within maternity services.
• Awareness of health inequalities and their impact on maternity outcomes, with an understanding of approaches to delivering equitable and inclusive care.
• Competent in the use of electronic patient record systems, digital technologies and IT packages relevant to maternity services.
• Ability to work independently and manage workload effectively within own scope of practice.

Desirable

• Experience and confidence in the Practice Assessor and/or Practice Supervisor role.
• Knowledge of quality improvement, audit and service development methodologies.
• Awareness of current national maternity drivers, including maternity safety and quality improvement initiatives.
• Evidence of participation in practice development, service improvement or leadership activities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Trust Headquarters

Sunderland Royal Hospital

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Main Duties and ResponsibilitiesThe main responsibilities of the post include the following:

Clinical Services To provide information, advice and guidance on the safe, effective and economical use of medicines and to challenge poor practice. To clinically validate and prescribe (if qualified, competent and registered on the Trust Non-Medical Prescribers register) medicines to ensure patients are safely treated and have access to medicines in hospital and for discharge in a timely manner To maintain appropriate standards of service and safety; to enforce guidelines, policies and procedures to ensure standards are met. To fulfil the requirements of the Code of Ethics and Standards of Good Professional Practice. To optimise medicines management by reconciling drug histories, performing medication reviews, using patients own medicines, counselling and ensuring continuity of care on discharge. To detect, record and report adverse drug reactions to the Medicines and Healthcare Products Regulatory Agency (MHRA) and via Datix as per Trust Policy. To monitor pharmacy interventions and Datix reports to identify training and information needs To identify and implement service improvements To lead and support on the auditing of medicines and prescribing To implement countywide and local prescribing strategies within the Trust. Facilitate the expansion of the tools within EPMA. Support the development and implementations of medicine related guidance, policies and procedures within medicine and urgent care Support the process for new medicines being integrated into the Trust by Formulary submissions. To undertake validation duties in the dispensary. To supervise, check and, if necessary, undertake the supply of medicines. Technical checking is in place; pharmacists make initial validations and have a professional responsibility to decide on the need for their further involvement in the supply process.

Advanced Clinical Pharmacy Role To lead and develop practice and protocols and how these relate to national and other guidance. To optimise medicines through prescribing role operating within areas of competence (where appropriately qualified and authorised via the Trust NMP register). Provide a specialist clinical pharmacy service to the specialist area. To deputise for the Principal Pharmacist, Medicine and Urgent Care and support other Advanced Pharmacists within this division To provide Advice and Guidance for other pharmacists or other healthcare professionals To demonstrate an understanding of relevant pharmacy services priorities and contribute to the implementation of these priorities Develop and submit relevant business cases Requirement to undertake and support in project work To liaise with High Cost Pharmacy team in relation to biologics and the provision of the service To work across organisational boundaries (primary, secondary, community) to improve integration and reduce variation e.g. to work alongside tertiary care centre in the initiation and continuation of biologics; work alongside primary care in their formulary Leads the development and redesign of services and clinical pathways in collaboration with stakeholders, using data, evaluation, feedback, and workforce insight to inform decisions, and works across organisational boundaries to deliver measurable improvements in patient care and outcomes.

Education, Training and Supervision Act as a role model to the pharmacy team, including supporting junior pharmacist to achieve their objectives Attend clinical pharmacy meetings and education/training schemes relevant to post. To take part in formal and informal education of pharmacy staff and other healthcare professionals To be a Designated Supervisor and /or Designated Prescribing Practitioner for pharmacists undertaking their prescribing course and to supervise aspects of foundation year trainee pharmacists training. To be a supervisor on the Clinical Pharmacy Diploma course. To line manage and lead those staff allocated, undertaking appraisals, supervision and identification of training and development of their skills and knowledge. To assist in the induction of staff into the service; to help identify training and development needs. To provide information to patients, parents, and carers on admission and at discharge regarding treatment and medication to optimise patient concordance, particularly if there is a need to overcome language or communication barriers. To maintain up-to-date clinical knowledge in clinical pharmacy and pharmacy practice to ensure a broad base of pharmaceutical knowledge, clinical reasoning and judgement. To take responsibility for own personal CPD by participating in education and training programmes to improve competence and to develop specialist expertise. To obtain/maintain prescribing qualification and support services and ward rounds as appropriate. To help provide the training for Technicians enhanced patient counselling skills and Medicines Management Technician training. Designs, delivers and evaluates education for multi-professional teams, including inhaler technique, guideline updates, and complex case-based learning. Disseminates findings from audit and quality improvement projects at a local level, sharing learning to inform practice and improve patient outcomes; contributes to wider dissemination through presentations or publications where appropriate. Promotes a culture of learning by sharing insights from incidents, best practices, prescribing trends; linking outcomes to audit and research initiatives to drive continuous improvement.

Financial To be responsible for the co-ordinated advice to the Directorate to effectively manage expenditure on medicines, including tariff medicines, excluded medicines, prior approvals, individual funding requests etc. To horizon scan for new medicines likely to be excluded from the tariff and to advise on clinical and budgetary impact. To produce appropriate reports documenting the use and expenditure of medicines to evaluate trends and variations in prescribing in order to develop and implement policies aimed at containing expenditure and realising savings. To identify and manage medicine/pharmacy Quality/Innovation/Productivity/Prevention (QIPP) Schemes, including Cost Improvement Programme (CIP) Schemes within the Directorate to ensure this is coordinated within the Pharmacy and Trust. To be an authorised signatory for Pharmacy to commit expenditure via the Trusts Standing Financial Instructions and delegated ordering system. To provide expert professional advice on high cost and excluded medicines to clinicians, managers, finance and commissioners

Audit and Research To monitor the use of FP10(HNCs) by the Directorate to ensure the best use of resources in the Emergency Department. To develop, undertake and initiate clinical audit and practice research, drug use reviews, new drug evaluations to improve the quality of the Pharmacy Services. To guide and support others undertaking research audit and service improvements e.g., Trainee Pharmacists or Diploma Pharmacists. To record, monitor and evaluate the effectiveness of pharmaceutical interventions and contributions to ward rounds and Directorate. To analyse and undertake root cause analysis of medication incidents

Other Duties To undertake duties elsewhere in the locality, if required. To undertake on call duties To provide a pharmacy service at weekends

Person Specification

Education, Training and Qualifications

Essential

• Pharmacy Degree, MPharm or BPharm
• Independent prescribing or willing to work towards Independent Prescribing qualification
• Registered with General Pharmaceutical Council
• Diploma in Clinical Pharmacy or equivalent
• Mandatory CPD Portfolio

Desirable

• MSc in Clinical Pharmacy
• Member of Royal College of Pharmacy
• Formal Management training
• Diploma Tutor accreditation

Knowledge and Experience

Essential

• Extensive operational experience at a Senior Hospital Pharmacist level, demonstrating a high degree of autonomy
• Experience of supporting Divisional Pharmacist or equivalent, to include financial expenditure reporting, formulary application, guideline writing
• Experience with working as part of a multidisciplinary team
• Teaching, supervising and training staff

Desirable

• Experience of practice research or audits

Skills

Essential

• Demonstrates a level of clinical reasoning, problem solving and judgement
• IT skills with Word, Excel
• Ability to work independently and as a member of a multidisciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northampton General Hospital

Address

University Hospitals of Northamptonshire

Northamptonshire

Northampton

NN1 5BD

United Kingdom

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• RSA /OCR level 2 or equivalent experience
• GCSE/O Level Maths & English Grade C or above
• IT qualification or equivalent experience

Desirable

• Welsh Speaking

Experience

Essential

• Knowledge of a range of administrative processes
• Experience of working in a busy office environment

Desirable

• Experience of working within the NHS

Skills

Essential

• Proficient in use of Microsoft office applications
• Experienced in planning organising and prioritise own workload
• Ability to take and transcribe succinct minutes
• Ability to deal with sensitive information

Desirable

• Experienced in planning, organising and prioritising own workload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

DECLO Office, Colwyn Bay Community Hospital

204 Abergele Road

Colwyn Bay

LL29 8AN

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Manage a defined caseload, undertaking comprehensive occupational therapy assessments and developing, implementing and reviewing individualised treatment plans.
• Deliver evidence-based, person-centred interventions to support individuals with FND, ABI and other complex neurological needs.
• Use appropriate occupational therapy assessment tools to monitor progress, evaluate outcomes and adapt interventions to meet individual needs.
• Work collaboratively as an active member of the multidisciplinary team (MDT), contributing to effective rehabilitation planning and the delivery of holistic care.
• Maintain accurate, timely and comprehensive clinical records, ensuring all interventions and patient outcomes are appropriately documented.
• Provide clinical guidance, supervision and support to junior colleagues, contributing to their professional development and the overall effectiveness of the therapy team.
• Promote a positive, therapeutic environment that supports independence, engagement and meaningful participation in daily activities.
• Participate in clinical supervision, reflective practice and ongoing professional development, ensuring practice remains in line with current clinical standards and organisational policies.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Benefits Hub giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A salary sacrifice Aegon 5% matched pension
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Person Specification

Qualifications

Essential

• HCPC registration

Experience

Essential

• Experience working in a neurological rehabilitation or complex care setting.
• Strong assessment, treatment planning and clinical reasoning skills.
• The ability to work autonomously while contributing effectively to a wider MDT.
• Experience supporting, supervising or mentoring junior colleagues.
• Excellent communication, organisational and interpersonal skills.
• A compassionate, flexible and person-centred approach to rehabilitation.
• A commitment to continuous professional development and maintaining high standards of clinical practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Active Care Group

Address

Sheridan Close

Lincoln

Lincolnshire

LN2 4JX

United Kingdom

Employer's website

https://activecaregroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

• To operate as a centralised department providing a comprehensive administration service and functions within the Trusts Localities.
• The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
• The service will require a team approach to ensure cover for absence across all services / locations.
• Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
• Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant / Receptionist.
• The Post Holder will be required to work on a rota system to cover core office hours, where appropriate.

Person Specification

IT skills

Essential

• Good standard of general education
• Microsoft office suite

Desirable

• Knowledge of Trust ITT Systems and Software Packages, including Mobius/QFlow/SystmOne

General Administration skills

Essential

• 3 years experience

communication

Essential

• Good oral communication skills based on fluency on the English Language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Gables

17 Bocking End

Essex

CM7 9AE

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification

Qualifications

Essential

• Physiotherapy degree or similar
• HCPC registration
• Specialist post graduate qualification or equivalent experience

Desirable

• Advanced clinical skills /Non-medical Prescribing
• Previous experience as an established Band 6 or 7

Knowledge

Essential

• Relevant managerial and leadership training/experience

Desirable

• Experience of service development

Experience

Essential

• Community and MDT working
• Supervision and delegation
• Caseload management
• Broad range of post graduate experience with significant specialist experience in respiratory Care

Skills

Essential

• Communication (verbal and written) and interpersonal skills in complex situations
• Able to manage time effectively
• Able to demonstrate effective leadership and management skills
• IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Swansea Bay University Health Board

Address

Morriston Hospital

Heol Maes Eglwys

Swansea

SA6 6NL

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Knowledge and Experience

Essential

• Experience in a caring profession
• Exposure to patients and the general public
• Accurate record keeping
• IT experience on a range of IT systems

Desirable

• Experience in a Clinical setting / Medical Environment
• Reception duties
• Experience in an office environment

Qualifications and Training

Essential

• GCSE English & Maths - Level C or above or equivalent Qualifications or equivalent experience

Desirable

• NVQ level 3 in Health & Social Care
• CARE Certificate
• NVQ level 2 in Health & Social Care or equivalent or equivalent experience

Personal Attributes and Skills

Essential

• Ability to work independently and as part of the wider team to manage high workload whilst maintaining accuracy
• Exercise sound judgement in relation to problem solving and identifying situations requiring further advice
• Able to accommodate the demands of the post with flexible working as required
• Able to prioritise workload
• Work in a logical & methodical manner
• To be able to travel independently to meet the demands of the post
• Ability to work with people at all levels to provide equality of care
• Demonstrate excellent interpersonal skills, both in person and via the telephone
• Demonstrate good verbal and written communication skills to a wide audience including the multidisciplinary team / patients / relatives
• Ability to communicate with patients/service users where there are barriers to understanding (language, hearing impaired, learning difficulties)
• Able to maintain patient/ staff confidentiality
• Able to act with empathy, compassion and sensitivity
• Ability to deal sensitively and compassionately with patients, some of whom may have received bad news

Desirable

• Adaptable to a changing environment, able to cope with the demands of evolving and sometimes unpredictable workload
• Able to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

• Basic numeracy and literacy skills.
• Level 2 in health and social care or equivalent experience.

Desirable

• Completion of all Wales Induction Framework

Experience

Essential

• Experience required to fulfil the requirements of the post.
• Experience of dealing with the public.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Llandudno General Hospital

Hospital Road

Llandudno

LL30 1LB

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

• Educated to NVQ level 3 in a relevant subject or equivalent level of qualification
• Able to demonstrate English and Mathematics to GCSE or equivalent level
• HCA (NVQ level 3) pathway or willingness to work towards it or equivalent experience
• Knowledge of IM&T systems, or other patient administration systems or experience using databases
• Strong IT skills in relation to Microsoft Packages including Excel, Word and Outlook
• Knowledge of data protection and confidentiality

Desirable

• Understanding of basic medical terminology
• Knowledge of Hospital administration systems
• Welsh Language Skills are essential levels 1 to 5 in understanding, speaking, reading, and writing in Welsh or willingness to learn Welsh within 2 years of being in post.alification in Admin/Customer Care
• Qualification in Admin/Customer Care

Experience

Essential

• Commitment and willingness to undertake learning and development courses as required to ensure competency for role, this will include vaccine training, administration training, basic life support and NHS statutory and mandatory training
• Understanding of Confidentiality and Data Protection Act
• Experience within a busy working environment dealing with members of the public and colleagues
• Experience of providing and receiving information which requires tact or persuasive skills where there are barriers to understanding
• Experience of dealing with and diffusing difficult conversations and situations
• Experience using Microsoft Office packages and databases
• Experience of office and administration procedure
• Decision making and resolving work related issues

Desirable

• The post holder would ideally have experience of administering vaccines and providing immunisation advice
• Previous administrative experience
• Awareness of patient confidentiality

Skills & Attributes

Essential

• Excellent communication skills (written, verbal and telephone)
• Excellent interpersonal skills in order to build effective rapport to create successful relationships
• Communicates complex condition related information to clients, requiring empathy and reassurance
• Ability to work as part of a team and actively participate in team meetings
• Able to maintain and record accurate documentation of interactions between clients, colleagues and other agencies in the appropriate legal records
• Able to demonstrate professional conduct, preserve client's rights including confidentiality and promote mutual respect amongst colleagues
• Able to make decisions appropriate to role, level of knowledge and competence, using professional judgement; some of which will require analysis
• Work according to protocols under clinical supervision
• Planning and organisational skills
• Able to work flexibly and respond to changing demands in workload
• Ability to work well in a highly pressurised target driven environment to tight deadlines
• Willingness and determination to meet performance targets and quality standards
• Able to prioritise own work and support the team daily
• Delivers vaccination sessions and health promotion as needed
• Good keyboard skills and frequent VDU use for regular use of computer systems/ IT skills

Desirable

• Evidence of ongoing / continuous personal development
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Values

Essential

• Commitment to and focused on quality, promotes high standards in all they do
• Able to make a connection between their work and the benefit to client and the public
• Values diversity and difference operates with integrity and openness
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Bryn Tirion, Bryn Y Neuadd

Llanfairfechan

Conwy

LL33 0HH

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

Service user contact referred to in this Job description will only apply when working within a clinical area.

The post-holder will:

under the supervison/direction of the Line Manager/Admin Supervisor, seeking support as and when necessary, provide a comprehensive, confidential, Secreterial/administrative service to clinical/support services, in an efficient and confidential manner.

provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.

demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.

may work within clinical environments where conflict resolution may be required.

act as principal point of contact for users of the service eg,individuals from within/outside the Trust, service users and members of the public etc.

work flexibly to meet the needs of the service.

develop and maintain good working relationships by being, flexible, adaptable, polite, positive and empathetic, communicating effectively and informatively.

work with sensitivity and have a good understanding of the service provision and issues experienced by its users.

prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of postholders level of competency or authority to the Line Manager.

work within well-established departmental/Trust policies, procedures, protocols, guidelines and established service delivery plans at all times.

use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to others user communication difficulties.

ensure the service experienced is positive and service user confidentiality is maintained at all times. Treat users of the service, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

KEY RESULT AREAS:

1.1 Service provision:

To assist the department with office duties, for example:

• Word processing of correspondence /reports/ other documents accurately via copy or audio from medics, which will include tribunal reports, medical care plans
• To take and transcribe minutes
• Dealing with telephone calls/ messages
• Arrange/Re-arranging/Cancel clinical appointments
• Photocopying/ Filing/ Scanning
• Receiving visitors
• Monitor and maintain department stationery supplies
• Reporting faults
• Mail handling

• Arranging meetings, hospitality, venues, distributing agenda/notes
• Managing diaries
• Create and Maintain Spreadsheets
• Implement policy/procedure
• Demonstrate duties to new starters
• Provide cover for other members of the team.

Deliver excellent levels of service by regularly assessing, problem solving, evaluating and reporting to the Line Manager/Admin Supervisor, in a timely and proactive manner when these standards have not been met, enabling appropriate action to be taken. Implement planned actions in response, communicating changes as appropriate.

Assist the Line Manager/Admin Supervisor as required.

Proactively and positively contribute to the achievement of business outcomes through individual and team effort, with the focus being on delivering excellent customer services.

Assist in the promotion of an open, welcoming, person-centred culture for service users. Seek and support feedback from service users to aid service improvement as required.

Produce clear and accurate written correspondence (including the composition of ad-hoc routine letters) eg, letters, memos, reports, presentations etc, using competent copy, audio tapes, IT skills, accurate data inputting and use of Trust Intranet and Internet as required.

Maintain accurate documentation. Use appropriate documentation/systems in accordance with local and Trust standards.

Use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to service user communication difficulties and psychological, social, physical and spiritual needs.

Build and sustain effective communications to ensure good team working and collaborative working practices. Disseminate knowledge, and information to those who need to know.

Contribute to the smooth running of administrative systems and meeting of all relevant deadlines.

Recognise and respond appropriately to any emergency situation. Contribute to the reduction of hazards in the environment, considering safety, security, theft or damage.

Proactively identify additional activities in accordance with the role, which would increase postholder efficiency and the efficiency of the team; offer suggestions for improvement and implement agreed activities.

Support the Trusts culture of collaborative, flexible cross-team working and commitment to delivering quality services and outcomes.

Make use of opportunities for sharing good practice and learning.

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Personal Attributes

Essential

• Ability to be flexible to meet the demands of the post.
• Responsive attitude and approach
• Dress appropriately for the environment
• Ability to travel around the Trust as appropriate to role

Training

Essential

• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area
• Must be willing/able to undergo job development and training and maintain skills

Special Knowledge/Skills

Essential

• Good written communication skills, with the ability to deal with and prepare routine written correspondence.
• Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
• In, decision-making and prioritisation
• Knowledge of Data Protection Act
• Customer care skills
• Good interpersonal skills
• Diversity/Cultural understanding
• Resilience to pressure and exposure to emotional, distressing situations
• Non-judgemental, empathetic manner
• Able to use observation skills to identify potential risks and act appropriately
• Demonstrates Trust Values
• Able to fulfil the requirements of the Trusts value based induction

Desirable

• Knowledge of information governance
• Problem solving skills

Physical Attributes

Essential

• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)

Qualifications

Essential

• Must be appropriate to the role::
• NVQ level 3 or RSA III or OCR III (or equivalent level of qualification in related subject eg business admin, typing/word processing, customer services)
• Or, be able to demonstrate competency at level 3.

Desirable

• Willingness to undertake further study/development.

Experience

Essential

• Recent Secretarial/administrative experience
• Copy /audio typing if applicable to role
• Note/minute taking
• In using email, maintaining and updating paper and electronic diaries, arranging meetings
• In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc
• In working as an effective team member with minimum supervision
• In working in a busy environment with competing demands
• Understanding of the need to maintain strict confidentiality
• In using a degree of initiative
• in organising and prioritising own tasks in order to meet deadlines.

Desirable

• In working in a caring environment
• In dealing with the public
• Of NHS software programme
• Leadership skills
• Customer Care skills
• Excellent IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Adult ADHD and Autism Service, Manygates Clinic

Belle Isle Health Park, Portobello Road

Wakefield

WF1 5PN

United Kingdom

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for full roles and responsibilities

Person Specification

Education/Qualifications

Essential

• Education to A level (Level 3 qualification) or equivalent standard
• Excellent command of English and Maths

Experience

Essential

• Previous experience in a "customer" focussed role
• Demonstrable IT and digital experience within several applications

Desirable

• Experience of working in the field of people management or employee relations
• Experience in an office administration role

Skills, Knowledge and Abilities

Essential

• Excellent communication and interpersonal skills both verbal and written
• Demonstrate behaviours in line with the Trust CARE Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Princes House, 73a London Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties & Responsibilities

The post holder will:

Oversee day to day operations of the reception workforce, reinforcing training and efficiencies.

Supervise the day to day operations of Online Triage, monitor and manage incoming patient requests via Accurx Patient Triage.

Collaborate with other Supervisors to produce efficient audits of Online Triage data for analysis.

Ensure timely resolution of requests, including remote advice, appointment booking, or signposting.

Review rota/workforce ratio to ensure workflows are able to be carried out.

Organise and oversee clinical rotas, planning for absences including arranging locum cover when required.

Carry out audits on staff and other statistics required.

Support in providing on-going training, appraisals and reviews.

Confirm staff training completion for non-clinical staff in line with practice needs.

Manage Clarity Teamnet annual leave sign off and sick leave/return to work/following absence policy.

Arrange Practice meetings, agendas and minute when required.

Maintain morale communication and workforce efficiency levels.

To ensure appraisals are undertaken in a timely manner for practice personnel, direct reports and other team members across the practice and ensure mandatory training is completed

Support and mentor staff, both as individuals and as team members

Work as part of a team with the operational arm of the organisation and other teams to collectively achieve objectives set by the leadership team

Completing or overseeing monthly Health & Safety inspections of the premise and follow the reporting pathways, liaising with the Quality Assurance Manager when necessary.

Knowledge, Skills and Experience Required

Previous General practice Experience

Experience of dealing with the public/patients

Experience of working effectively in a busy environment

Excellent communication skills & attention to detail

Excellent keyboard and communication skills

Ability to assist the organisation of reception team and prioritise workflow.

Person Specification

Qualifications

Essential

• Professional Qualifications:
• oGCSE Maths and English minimum
• oPrimary Care Courses, development sessions evidence or apprenticeships for Supervisory responsibilities
• oRelevant experience or supervisory training qualification

Desirable

• Experience:
• oDemonstrated experience in primary care or general practice (no less than 2 years preferably 5 years)
• oPrior supervisory or leadership role in a clinical setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Health and Beyond

Address

Swan Medical Centre

4 Willard Road

Yardley

West Midlands

B25 8AA

United Kingdom

Employer's website

https://healthandbeyond.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: RECEPTIONIST

ACCOUNTABLE TO: PRACTICE MANAGER & PARTNERS

REPORTING TO: PRACTICE MANAGER & ASSISTANT MANAGER

HOURS: PART TIME

Job Summary:

The receptionist is an important member of the Practice team.

The purpose of the job is to provide a point of contact for patients, and act as a focal point of communication between patients, doctors and other medical and non-medical staff. The ability to communicate confidently and effectively with patients, doctors, colleagues and other agencies is therefore vital.

Job Responsibilities:

At the start of the day, open up the surgery and prepare for morning surgery. Pass any messages on as necessary. Ensure the security of the premises before leaving.

Arrange patient appointment times, and record patient arrivals on the Practice computer system.

Receive and note messages by telephone, record requests for home visits and other services provided by the Practice. Ensure messages are appropriately passed via the SystmOne appointment system to the relevant person.

Answer patient queries both in person and over the telephone, including results of investigations, hospital appointments and give advice on administrative matters. Refer to other members of the Practice Team where appropriate.

Ensure accurate and detailed information is given when accepting new patients, inform them of the way the Practice functions and issue them with a Practice Leaflet.

Prepare repeat prescriptions on computer in readiness for the doctors authorisation and signature. Review need for follow-up according to Practice protocols and action as needed. Organise prescriptions for collection or post.

Provide assistance in separately designated hours with prescription related queries, where possible actioning repeats in line with agreed protocols, ensuring patients are called for review as necessary.

Check the action lists from doctors concerning pathology results and communicate these to patients by phone or letter. Ensure the Task list is actioned in a timely and effective manner.

Liaise effectively with doctors, nurses and other Practice staff including attached professional staff such as midwives, district nurses and health visitors, other external agencies such as the hospitals, chemists, social services, to ensure relevant information is passed on appropriately.

In collaboration with your reception supervisor, ensure responsibility to provide reception cover when a team member is on annual leave or to cover sickness.

Additional Duties:

• Other administrative duties that may be required to assist with the smooth running of the surgery.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Attending & contributing to practice meetings

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Qualifications

Essential

• Good standard level of general education- including Maths and English
• IT Skills

Experience

Essential

• General Practice/NHS
• Customer Care
• Dealing with the public
• Ability to work on own initiative
• Flexibility to cover shifts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jessop Medical Practice

Address

Greenhill Lane

Leabrooks

DE55 1LU

United Kingdom

Employer's website

https://jessopmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Achieve and maintain high standards of cleanliness in at all times, in line with NHS National Standards of Cleanliness and Infection Control policy:

Use of all cleaning equipment and materials appropriately and effectively to provide a clean and safe environment

Cleaning of all areas within the unit both on the wards and the off ward areas as defined in the cleaning schedules

Daily inspection of electrical cleaning equipment prior to use and the reporting of any faults as appropriate

Disposal of all waste in accordance with trust policies

Damp dusting of all fixtures and fitting/internal glass

Ensure all soft furnishings, curtains and soft flooring are cleaned and maintained as required

Changing curtains when required and re-hang as necessary

Any other duties as related to housekeeping within the unit.

Prepare and regenerate meals for patients. Maintain all food safety records in line with Food Safety Manual, Catering Policy, and all food safety legislation.

Ensure patient area is readied for meal service, and clear related crockery/cutlery etc after meal service, ensuring these are washed appropriately.

Maintain stocks of cleaning materials on wards and admin areas.

Report any issues/damage to the environment/furniture etc to the Housekeeping Supervisor/Ward Manager.

Ensure all stocks of linen are maintained and laundered in line with appropriate policies.

Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance

Person Specification

Qualifications

Essential

• Level 2 Food Safety qualification, or willingness to undertake

Desirable

• Basic Health & Safety Awareness
• Chemical/CoSHH awareness
• Moving & Handling Training

Experience

Essential

• Previous experience within a cleaning/housekeeping role

Desirable

• Previous experience within an NHS/care environment
• Food handling/hygiene experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Maple Lodge

Toot Lane

Boston

PE21 0AX

United Kingdom

Employer's website

https://www.lpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

To undertake specialised psychological assessments, treatments and other types of clinical intervention appropriate to this level of training with individual & groups of service users within the inpatient acute service. To provide support and psychological consultation to inpatient multi-disciplinary teams (MDTs). To be able to work independently, under supervision, on a day-to-day basis. This work will be reviewed regularly with supervision usually being offered by a qualified HCPC registered practitioner psychologist.

DIMENSIONS Provide clinical support to service users, their families and colleagues within the services provided by Inpatient Complex Psychological Interventions Team.

Service delivered predominantly from the service base (Wotton Lawn Hospital) with majority of interactions in person.

CORE KEY RESPONSIBILITIESClinical To undertake specialised and protocol based psychological assessments - including psychological and neuropsychological tests, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with service users, family members and others involved in the service users care To assist in the development of psychological formulations of complex clinical problems and the development and delivery of care plans, which include psychological treatment and/ or management of the service user problems including risk assessments. To determine appropriate psychological intervention, considering a range of potentially conflicting clinical information and dynamics under the supervision of a clinical psychologist. To design, implement and modify bespoke psychological interventions with service users and groups under the supervision of a clinical psychologist. To communicate confidential and personal information concerning psychological needs, obtained through assessments and interventions, to colleagues within and outside of the Trust and to the service user and their family To assist in the coordination and running of therapeutic groups. To work as a member of a multidisciplinary team and attend meetings as appropriate. To follow a person-focused and evidence-based approach and work in partnership with service users and their families/carers. To work in accordance with National NHS and GHC policies and regulations, as well as those of relevant professional bodies. To receive regular clinical supervision in accordance with BPS guidance and good clinical practice. To assist in the planning, coordination and running of staff support forums such as reflective practice, case discussion, formulation and CPD workshops To maintain appropriate records in electronic or hard copy in line with Trust policies and Professional guidelines. Includes workload data and using word processing skills to produce service user related reports

Leadership / Management To assist in the design and implementation of service development projects within the service as required To support other members of the team with their development such as undergraduate students on placement, assistant psychologists and apprentice CAPs.

Teaching, training and supervision To assist with providing specialist training to other psychologists, trainees, assistants and other colleagues as appropriate. To assist in the development of a psychologically based framework of understanding and care to the benefit of all service users of the service, across all settings where care takes place.

Research and service evaluation To plan, monitor and evaluate own work, using clinical outcomes assessments, small-scale research methodology and statistical procedures. To assist in the design and implementation of service-based audit and research projects using appropriate methodology and statistical procedures, as agreed with the clinical supervisor. To undertake data collection, analysis, the production of reports and summaries, using IT and statistical programmes. To undertake searches of evidence-based literature and research to assist the team and respond to changes in evidence-based practice in individual work and work with other team members. To continually develop own knowledge of applied psychological models, specific client groups and types of psychological difficulty through reading, literature searches and personal study.

Professional To manage work independently according to goals agreed at intervals with their manager, working independently on a day to day basis To work within guidance and direction of qualified HCPC registered Psychologist and guided by the Professions standards including the British Psychological Society (BPS) Code of Conduct, Ethics Guidelines for Chartered Psychologists, and registration. To carry out Continuous Professional Development (CPD) activity and to maintain a CPD. log suitable for submission to the BPS, which demonstrates 70 hours per year CPD. CPD to include gaining wider experience of professional psychology within the NHS over and above that provided within the principal service area where the post-holder is employed. Also to include developing skills and competencies that assist in the delivery of current duties

OTHER Prepare test materials, visual aids and undertake specific administrative duties as required.

Perform other duties of a similar kind appropriate to the grade that may be required from time to time by their manager.

COMMUNICATIONS AND WORKING RELATIONSHIPS

Service users, families, carers and advocates Multi-disciplinary colleagues, social services staff, and staff from private / voluntary organisations. CAPs in other parts of the region (professional networks) Attend meetings in which service developments are planned and discussed. Clinical supervision is provided from a qualified Clinical Psychologist. Contributes to relevant Psychology activities and meets as required with Psychology colleagues.

EFFORT AND HEALTH & SAFETY FACTORS The duties of psychological assessment, intervention, and management require concentration and may require some long periods of sitting. Computers are used frequently The nature of the job involves work with people in distress and being faced with severe behavioural, emotional, and mental health issues. Sometimes it involves being faced with verbal and physical aggression, highly distressing self-injurious behaviour, and coming into contact with family breakdown, physical or sexual abuse and neglect. Competence in breakaway techniques (and restraint as necessary) is required. Work is conducted in a variety of settings (e.g. service users homes, hospital wards, residential or day care facilities). Settings may be difficult to work in, e.g. temperature, space available, frequent interruptions, lack of privacy, poor cleanliness, exposure to cigarette smoke and other environmental hazards. Work is sometimes in environments where there is close contact with people with poor personal hygiene and there may be contact with bodily fluids, blood, urine, faeces, lice, etc. The job requires transporting and using test materials / equipment (suitcase sized loads)

MOST CHALLENGING PART OF THE JOB Working in very emotionally demanding situations, being faced with significant levels of distress or anger, or other challenging behaviours. Working with service users/patients who may experience psychosis, suicidal thoughts, self-harm and substance misuse leading to emotional deregulation, behavioural disturbance and verbal and actual threats of harm. Undertaking complex assessments with service users who have multiple needs, including adverse childhood experiences: complex social and housing needs: substance misuse difficulties and high levels of risk Working with service users with chronic and/or deteriorating conditions, and dealing with the breaking of bad news with services users, their families and carers about their condition. Tackling barriers to assessment and interventions such as lack of insight, or engagement with services, impairment in communication, sensory impairment or other cognitive impairments. Developing capacity for accurate self-awareness about current knowledge, skills and gaps to develop own learning objectives to meet needs of the job role. Dealing effectively with conflict, controversy, distress and confrontation on a regular basis Managing the expectations of service users, and carers.

Please refer to JD/PS for additional detail about generic responsibilities for all post holders in GHC.

The Trustis required towork in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit -https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Qualifications

Essential

• Honours degree in BPS accredited psychology degree (2:1 or above or 2:2 with substantial relevant experience)
• Completed level 7 Apprenticeship masters degree 'Clinical Associate in Psychology' from an approved course
• Eligible for graduate basis for chartered membership of BPS

Desirable

• Evidence of training/CPD to develop knowledge and theory relevant to the specialism

Experience

Essential

• Willingness to work in the face of emotive and distressing problems, and possible verbal abuse/threat of physical abuse
• Ability to communicate effectively, orally and in writing, sensitive information to patients, carers and families and other colleagues
• Prior experience with the service user group or experience in an inpatient or residential clinical setting
• Some experience of using/administering/interpreting neuropsychological standardised tests e.g. WAIS IV/WMS/DKEFS
• Additional knowledge/experience of research methodology

Knowledge

Essential

• Strong listening skills, empathic towards people in distress
• Practical working knowledge of at least one relevant psychological approach e.g. CBT
• Experience of MDT working
• Experience of groups

Skills

Essential

• Emotional robustness to frequently work with the intense distress of others
• Calm but assertive to help effective communication when there are barriers to understanding and in circumstances where hostility, manipulation, conflict and antagonism could be present
• Ability to recognise limits of competence and seek support when needed
• Ability to prioritise work and organise own diary
• Ability to undertake all statutory and mandatory training
• Competency in breakaway techniques and de-escalation established and maintained via trust training

Other requirements

Essential

• Computer literate, keyboard skills and competent with Microsoft office software
• Ability to travel to locations as required in a timely manner to fulfil the requirements of the role
• Ability to keep and maintain appropriate records in keeping with Trust policies and BPS guidance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Wotton Lawn Hospital

Horton Road

Gloucester

GL1 3WL

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job description

Job responsibilities

To plan and prioritize own workload support nursing teams, management team and administration colleagues undertaking word processing of letters, reports and other documents using Microsoft Word, Excel, PowerPoint.

To use own initiative when dealing with enquiries from colleagues internally and externally, and other health care professionals and direct as appropriate.

To support teams with patient referrals and visit schedules using EMIS. Provide caseload reports and support with caseload maintenance and problem solving.

To develop, implement and maintain administrative systems, including effective and up to date filing, data tracking and data gathering.

To be responsible for the ordering of stores and non-clinical items such as uniforms, medical equipment and stationery, demonstrating an awareness of cost efficiency and effectiveness.

To liaise with external organizations to arrange meetings and training sessions as required.

To update staff training compliance using established systems.

To collate data to assist with the reporting of team quality and performance indicators as required by Professional Leads and Locality Managers to produce CQUIN / KPI reports

To actively promote patient feedback survey by supporting teams with data collection and submitting results in timely manner.

To be responsible for researching uploading relevant content to OOHCC Rugby social media sites.

To organize meetings by arranging room bookings, meeting agendas and taking minutes. Follow up actions as required.

To be responsible for the storage and recording of confidential patient and staff filing to meet requirements of Information Governance policy and procedures.

Support the Management team with the implementation of new initiatives as required.

To update OOHCC Action Plan as instructed by Team / Professional Lead and Locality Manager, as required

To participate and support Management team to promote staff wellbeing activities.

Receive supervision from team / Professional Lead. This may be face to face or by telephone or email

Participate in the Management of Change, making constructive suggestions to how the service can be improved

Make constructive suggestions on the appropriate use of resources

Demonstrate a commitment to abide by Trust Policies and Procedures and comply with Health & Safety legislation

The post holder will have in depth working knowledge of the relevant systems used within the team setting

Communications and Working Relationships:

To work in conjunction with and communicate effectively with external agencies as part of Rugby Place based team network to support patients with care navigation and social prescribing, ensuring dissemination of information which is of a highly sensitive nature pertaining to vulnerable adults.

To demonstrate effective and appropriate communication when dealing with, and providing information to, anxious or distressed patients and family members relaying messages, as required, depending on their urgency, to appropriate member of staff.

To work in partnership with services across South Warwickshire University NHS Foundation Trust

To provide IT support and training to individuals on established systems using skills and knowledge in maintenance of caseload information and problem solving.

Person Specification

Qualifications

Essential

• Level 3 NVQ/BTEC certificate in Business / Business administration or equivalent
• GCSE A-C Maths and English or equivalent
• Microsoft Office including Word, Excel, PowerPoint and email packages to level 3 standard
• Experience of EMIS / electronic patient records

Experience

Essential

• Proven office experience of at least 1 year preferably in NHS environment
• Proven experience of delivery of administrative systems
• Experience of dealing with internal and external clients both face to face and via telephone
• Experience of using own initiative and prioritising workload

Skills

Essential

• Demonstrate good communication skills in person, on telephone and email
• Demonstrate a high level of accuracy and attention to detail in all work undertaken
• Must be able to deal with enquiries and identify those which can be dealt with and those which require escalation
• Must be methodical and able to develop, organise and accurately maintain effective administration systems
• Must be able to manage resources effectively
• Must be able to respond appropriately to varying workloads and prioritize work effectively
• Must be able to deal with interruptions and resume task in hand without loss of efficiency.

Personal Qualities

Essential

• Able to work as part of a team in a friendly and enthusiastic manner
• Able to work on own initiative and seek support and guidance when necessary
• Demonstrate an understanding of the need for confidentiality in all aspects of work
• To be able to adapt to change
• Must be proactive, flexible and able to demonstrate good organisational skills
• Able to work under pressure and understand the importance of meeting deadlines
• Be willing to attend and participate in meetings as and when required

Other

Essential

• Must be a non-smoker whilst on duty
• Must be able to work flexible hours
• Must be willing to undertake Criminal Records Disclosure at enhanced level
• Must be legally entitled to work in this country
• Must be able to use general office equipment
• Must be able to work both from home and the office and travel across the county.
• Able to travel to other areas for meetings and training purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Heathcote House, Royal Leamington Spa Rehabilitation Hospital (This is negotiable)

Heathcote Lane

Royal Leamington Spa

CV34 6SR

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• oEvidence of ability to study successfully at NVQ level 4 or equivalent
• oInformation technology skills sufficient to the undertaking of the post

Experience

Essential

• oExperience of supporting children / family / carers of those with autism.
• oManaging own workload with effective liaison with others.
• oAble to work autonomously and as a member of the multi-disciplinary team

Desirable

• oLived experience with children with autism, and learning disabilities
• oExperience of multi-agency working, preferably including childcare, health and social care
• oExperience of community / voluntary / parent / partner agency links

Knowledge

Essential

• oKnowledge of strategies and interventions relevant to children and young people with autism
• oKnowledge of issues affecting families and parenting needs of children
• oKnowledge of available support services and referral routes
• oKnowledge of legislation and developments relevant to the field of children and autism.

Desirable

• oUp to date knowledge and awareness of safeguarding matters

Skills and Aptitudes

Essential

• oAn ability to be flexible and adapt to the changing needs of the developing service.
• oGood interpersonal skills
• oAbility to build relationships and trust with family carers
• oAbility to deal with difficult situations and/or individuals in a calm, fair but effective manner
• oUnderstanding of different professional roles and perspectives
• oCriminal records Bureau enhanced clearance.
• oAbility to travel frequently to different work bases.

personal circumstances

Essential

• oFull driving licence

Other Requirements

Essential

• o Demonstrate importance of Equality and Diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

North Cumbria

Footsteps Child Development Centre

West Cumberland Hospital

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• Educated to Degree level or equivalent plus additional training or equivalent experience to masters level or equivalent
• Good knowledge of the NHS Agenda
• Demonstrate an excellent working knowledge of Microsoft Office software (Word, Excel, Project and Outlook particularly).
• Current membership of the CIPD
• Evidence of on-going Continuing Professional Development (CPD)
• Educated to Degree level or equivalent plus additional training or equivalent experience to masters level or equivalent
• Good knowledge of the NHS Agenda
• Demonstrate an excellent working knowledge of Microsoft Office software (Word, Excel, Project and Outlook particularly).
• Current membership of the CIPD
• Evidence of on-going Continuing Professional Development (CPD)

Desirable

• Legal Qualification
• Demonstrable Project Management experience and qualification
• Chartered Member of CIPD

Experience

Essential

• Experience in managing a team
• Demonstrable experience in leading delivery of improvement
• A working knowledge of improvement techniques
• Experience of generating, presenting and delivering complex data/reports
• Project management experience
• Significant experience of leading and managing a complex and varied ER case load.
• People and programme management experience
• Experience of working with Trade Unions
• Evidence of successfully managing change
• Experience of working in a demanding, multi-union, user led service
• Experience of service improvement with a quality focus

Desirable

• NHS or other health sector experience
• Experience of complex organisational change
• Experience of implementing a new systems, such as a Case and Attendance Management system

Knowledge

Essential

• Good analytical skills - Strong analytical skills with an ability to use judgment to make recommendations in complex and sensitive situations.
• Ability to organise and prioritise workload and work independently
• Persuasion and influencing skills - Excellent interpersonal skills and the ability to influence others
• Ability to work under pressure - Ability to deliver against tight deadlines and competing priorities.
• Ability in developing strong working relationships at all levels of the organisation.

Desirable

• Experience within a large complex organisation.
• An understanding of NHS contracting and performance frameworks

Skills and Aptitudes

Essential

• Able to lead, develop and motivate team working.
• Policy development and implementation
• Ability to work on own initiative and as part of multi-professional teams.
• Effective IT skills.
• Good leadership and management skills (able to manage and work as part of a team)
• Ability to communicate and relate effectively, clearly and professionally at all levels/make presentations to large groups of staff.
• Motivational skills to encourage collaborative working to improve service/performance where there may be resistance to change

Personal Circumstances

Essential

• Ability and willingness to undergo further training and continual professional development.
• Commitment to continuous professional development of teams

Other requirements

Essential

• Ability to travel independently across Cumbria and the Region as required.

Desirable

• Driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

NCIC-NHS Parkhouse, Kingmoor Industrial Estate

Baron Way

Carlisle

CA6 4SJ

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• oCurrent registration on either part one or part 3 of the NMC register

Desirable

• oEducated to degree level
• oQualification relevant to an area of expertise pertinent to the Safeguarding Hub e.g. mental health / youth offending

Knowledge & Experience

Essential

• oPost qualifying experience
• oExperience of holding child protection case load
• oUnderstanding of the wider healthcare environment
• oSound knowledge of legislation and policy, e.g. Children Act 1989, 2004, Data protection and NHS Confidentiality Guidance
• oSound knowledge of Multi-agency working (children and families)

Desirable

• oHave an advanced knowledge of relevant national and international issues, policies and implications for practice
• oAware of latest research evidence and the implications for practice

Skills and Aptitudes

Essential

• oAble to demonstrate experience or co-working in complex and challenging environments
• oExperience of assessing risk and need for children
• oAbility to analyse very complex issues where material is conflicting and drawn from multiple sources and to respond dynamically to new information.
• oAble to give advice about safeguarding policy and legal frameworks
• oNumerate and able to understand complex data combined with good analytical skills
• oGood understanding of IT systems
• oAble to challenge decisions and articulate rationale effectively
• oAble to demonstrate capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales

Other requirements

Essential

• oUnderstands the importance and benefits of working in an environment that supports professionals building resilience and capacity within a team.
• oUnderstands the potential personal impact of safeguarding work on professionals and is able to recognise and respond to this sensitively in relation to yourself and others.
• oApproachable personality with ability to demonstrate empathy towards others
• oDemonstrates flexibility to meet the needs of the service
• oRecognises the impact of a family's cultural and religious background when assessing and managing concerns
• oRecognises ethical considerations in safeguarding.
• oConsistently act in a way that promotes and accepts Equality and Diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Carlisle/ Penrith Council offices

Penrith/Carlisle

CA2 7AF

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Degree or equivalent qualification in Speech and Language Therapy approved by the Royal College of Speech and Language Therapists (RCSLT).
• Registered with HCPC.
• On-going membership with the RCSLT.
• Evidence of formal training / self study / specialist experience to post graduate level.

Desirable

• Post qualification Dysphagia course

Knowledge & Experience

Essential

• Experience of organising, managing and prioritising a clinical caseload
• Experience of working as part of a team
• Experience of working with other professionals and agencies

Desirable

• Experience of working with children with special educational needs / learning disabilities
• oExperience of working in community clinics and educational settings, including schools/units for children with learning disabilities/ communication disorders

Skills and Aptitudes

Essential

• Knowledge of a wide variety of speech, language and communication disorders.
• To demonstrate a breadth of specialist knowledge with decision making underpinned by current evidence based practice, where many decisions will have significant implications for the child's future.
• Knowledge of current clinical procedures.
• Knowledge of educational policies and procedures relating to working practice as a therapist working in an educational setting
• knowledge of assessment and therapy materials, including alternative communication strategies, e.g. picture exchange, Makaton signing, etc.
• oKnowledge of national imperatives e.g. public health programmes and children's centres recognising their influence at local level.

Other Requirements

Essential

• Ability to work on own initiative.
• Willingness and ability to travel across the Trust as and when required.
• Willingness to work outside normal hours in order to meet business needs
• A flexible approach and willingness to adapt to change
• Equality and Diversity Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Springboard Children Centre

Orton Road

Carlisle

CA2 7HE

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Education and Qualifications

Essential

• Qualified Dental Therapist
• Registration with the General Dental Council
• Diploma in Dental Hygiene and Therapy

Knowledge and Experience

Essential

• Basic Life Support
• Legislative framework governing the delivery of oral health care in England
• Structure of local NHS Dental Services
• Previous clinical activity

Desirable

• Knowledge of Dentally dental software
• Experience of and an understanding of the challenges presented by special care patients.
• Experience of dealing with confidential and sensitive material

Skills and Apititudes

Essential

• Ability to organise own workload and manage priorities.
• Good interpersonal skills with citable examples of working as part of a wider dental team.
• Empathy and understanding towards patients and other staff members
• Expertise in a range of clinical dentistry

Desirable

• Training in the use of conscious sedation
• Experience of and an understanding of the challenges presented by special care patients.
• Demonstrable experience of audit

Other Requirements

Essential

• Current driving licence
• Willingness to work with a variety of different patient groups
• Able to work in different clinical settings throughout a working week
• Comply with the NHS policy on smoking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cleator Moor Dental Centre

Birks Rd

Cleator Moor

CA25 5HP

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information please see the attached Care Certificate document attached.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Knowledge and Experience

Essential

• Equality issues

Desirable

• Competency assessed in adult venepuncture

Qualifications

Essential

• GCSE English language or equivalent

Desirable

• Phlebotomy Certificate or Equivalent
• NVQ 2 in care or equivalent experience

Skills and Aptitudes

Essential

• Effective communication and interpersonal skills.
• Ability to learn new skills.
• Ability to prioritise work to meet deadlines.
• Able to work as part of a team.
• Able to handle sensitive and confidential information.
• Able to follow procedures / instructions in a safe and efficient manner.
• Good organisational skills.

Desirable

• Keyboard skills.

Other requirments

Essential

• Flexible approach to working patterns covering weekdays, weekends and Bank Holidays.

Desirable

• Willing to complete further training required

Personal Circumstances

Essential

• Motivation
• Enthusiasm
• Methodical
• Meticulous

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Ward 3

Homewood Road

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• Good standard of general education
• Food safety/hygiene certificate

Desirable

• NVQ 1 in hotel services/food service or equivalent or equivalent experience

Experience

Essential

• Previous experience of working in a customer service/caring environment

Desirable

• Experience of housekeeping/domestic duties
• Acute hospital work
• Health care work.

Knowledge

Essential

• Basic food hygiene
• Infection prevention

Desirable

• Knowledge of cleaning/COSHH
• Knowledge of systems and processes, eg manual handling, fire safety

Skills

Essential

• Effective communication and interpersonal skills both written and verbal.
• Able to prioritise work to meet deadlines.
• Able to work well within a multi-disciplinary team.
• Ability to cope with distressing or emotional circumstances, eg death, bereavement, safeguarding issues
• Able to use initiative appropriately.
• Attention to detail.
• Reliable
• Good time keeper
• Non-judgemental
• Empathetic and caring approach
• Ability to respond to changing requirements
• Ability to respond to sensitive situations

Desirable

• IT Skills

Personal Circumstances

Essential

• Adaptable.
• Flexible approach to work patterns

Desirable

• Enthusiasm

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maternity Unit West Cumberland Hospital

Whitehaven

CA28 8JG

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

Essential

• Registered nurse (adult) with active registration.
• Evidence of ongoing professional development and potentially working towards or holding an MSc in nursing

Desirable

• Experience of CIC IT systems.
• Mentorship qualification.

Knowledge and experience

Essential

• Experience in an acute hospital setting, demonstrating an awareness of current professional nursing issues.
• Excellent communication and interpersonal skills.

Desirable

• Familiarity with quality and safety standards and ward audit requirements.
• Understanding of clinical governance issues and clinical risk management.

Skills and aptitudes

Essential

• Ability to plan and organise workload.
• Ability to supervise qualified and unqualified staff
• Ability to prioritise and make decisions.

Desirable

• Proficient in venepuncture and cannulation.
• Leadership skills.

Other requirements

Essential

• Ability to work flexibly to provide 24 hour cover.
• Be a positive role model with the ability to demonstrate a credible and professional approach.
• Problem solving skills.
• Kind and calm manner.
• Adaptable to change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Newtown Road

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)