Job summary

Are you ready tounlock your potential within a challenging, creative and fast paced work environment? Do you want to work with people to build positive and productive lives, whatever their past?

This is an excellent opportunity for a registered healthcare professional wanting to flourish as a clinical leader to undertake a fixed-term opportunity as our Mental Health Clinical Lead to cover maternity leave.

Our healthcare team have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patient's future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

Main duties of the job

The post holder will be expected to coordinate and lead team functioning with particular focus on:

• To be responsible for the planning, delivery and evaluation of quality mental health care for patients
• Performance monitoring and management including engaging with commissioners and service evaluators as required
• Line management and supervision of staff, including ensuring staff are supported to achieve a high standard of practice via regular supervision, support meetings and personal development
• To ensure appropriate professional supervision arrangement are in place
• To be responsible for and directly manage delegated budget
• To actively manage a small caseload of patient
• To ensure that the team provides effective and evidence based interventions which are guided by national, local and professional standards
• Ensure that the team functions in line with the agreed operational polic
• Co-ordinate recruitment and selection of staff within the team, leading on decision
• Respond to serious untoward incidents as appropriate and support any subsequent investigation

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

We're KindWe're FairWe ListenWe Care

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year pro rata p.a.

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

277-8110176-PORT-B

Job locations

HMP Portland

104 The Grove

Portland

DT5 1DL

United Kingdom

Job description

Job responsibilities

The post holder will be expected to coordinate and lead team functioning with particular focus on:

• To be responsible for the planning, delivery and evaluation of quality mental health care for patients.

• Performance monitoring and management including engaging with commissioners and service evaluators as required.

• Line management and supervision of staff, including ensuring staff are supported to achieve a high standard of practice via regular supervision, support meetings and personal development.

• To ensure appropriate professional supervision arrangement are in place.

• To be responsible for and directly manage delegated budgets

• To actively manage a small caseload of patients

• To ensure that the team provides effective and evidence based interventions which are guided by national, local and professional standards.

• Ensure that the team functions in line with the agreed operational policy

• Co-ordinate recruitment and selection of staff within the team, leading on decisions

• Respond to serious untoward incidents as appropriate and support any subsequent investigation

• Ensure complaints are investigated fully, within the time limits ensuring a proactive approach is standard and in accordance with trust policies

• To ensure staff are supported to achieve a high standard of practice via regular supervision, support meetings and personal development and have access to the necessary professional training.

• Work with other Offender Healthcare teams across the Trust as required.

• To ensure robust service to carers, including assessment and support

• Ensure that job plans are developed, are reflective of service needs and are regularly reviewed and adjusted to meet the demands of the service.

MPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

• Proof of right to work documentation
• Proof of ID, needs to include 1 photographic ID
• Proof of address documentation
• Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Job description Job responsibilities The post holder will be expected to coordinate and lead team functioning with particular focus on: To be responsible for the planning, delivery and evaluation of quality mental health care for patients. Performance monitoring and management including engaging with commissioners and service evaluators as required. Line management and supervision of staff, including ensuring staff are supported to achieve a high standard of practice via regular supervision, support meetings and personal development. To ensure appropriate professional supervision arrangement are in place. To be responsible for and directly manage delegated budgets To actively manage a small caseload of patients To ensure that the team provides effective and evidence based interventions which are guided by national, local and professional standards. Ensure that the team functions in line with the agreed operational policy Co-ordinate recruitment and selection of staff within the team, leading on decisions Respond to serious untoward incidents as appropriate and support any subsequent investigation Ensure complaints are investigated fully, within the time limits ensuring a proactive approach is standard and in accordance with trust policies To ensure staff are supported to achieve a high standard of practice via regular supervision, support meetings and personal development and have access to the necessary professional training. Work with other Offender Healthcare teams across the Trust as required. To ensure robust service to carers, including assessment and support Ensure that job plans are developed, are reflective of service needs and are regularly reviewed and adjusted to meet the demands of the service. MPORTANT INFORMATION, PLEASE READ: All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team. You will need to provide: Proof of right to work documentation Proof of ID, needs to include 1 photographic ID Proof of address documentation Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code. Address History: 5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited. In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Qualifications

Essential

• Relevant professional qualification (RMN, Social Worker, Psychologist), educated to degree, masters level or have other relevant experience

Desirable

• Post-qualification training relating to mental health, neurodevelopmental disorders, addiction or risk assessment.

Experience

Essential

• Either community mental health experience or offender healthcare experience
• Significant experience of and demonstrable achievement in clinical practice in variable settings
• Experience of managing staff and liaising with other agencies

Skills

Essential

• Knowledge of the key drivers behind community mental health care
• Ability to provide and receive complex and emotive information with staff, service users, carers and other stakeholders.

Person Specification Qualifications Essential Relevant professional qualification (RMN, Social Worker, Psychologist), educated to degree, masters level or have other relevant experience Desirable Post-qualification training relating to mental health, neurodevelopmental disorders, addiction or risk assessment. Experience Essential Either community mental health experience or offender healthcare experience Significant experience of and demonstrable achievement in clinical practice in variable settings Experience of managing staff and liaising with other agencies Skills Essential Knowledge of the key drivers behind community mental health care Ability to provide and receive complex and emotive information with staff, service users, carers and other stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Portland

104 The Grove

Portland

DT5 1DL

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Portland

104 The Grove

Portland

DT5 1DL

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job summary

Are you a Physiotherapist looking to get a substantive role in a rewarding career within a highly specialist service? If so, come and join the therapy department at Queen Victoria Hospital as part of our therapy team within Burns/Plastics/Head and Neck where you'll be supported as you shape and empower recovery.The role covers three inpatient clinical areas of Burns for acute, rehabilitation and outpatient management, Major head and neck cancer surgery cases providing input for post operative rehabilitation and tracheostomy management and plastic surgery rehabilitation after breast and reconstructive surgeries. You will work within established MDTs directly within a team of Physiotherapists, Occupational Therapists and pressure garment technicians. This post has direct peer support via another band 7 within the team as well as the Therapy Services Manager.You will provide input to clinical governance meetings and work on service development within the clinical areas. You must have excellent clinical skills, be proactive and self-motivated, but most importantly have a passion for maintaining high standards of care for our patients.If this sounds like an environment you would flourish in and a position that would interest and engage you, we would love to hear from you!

Main duties of the job

You will be a Physiotherapist who can deliver advanced clinical assessments and treatments to a caseload of adult patients on rehabilitation pathways. Your role will include creating and delivering bespoke training to less experienced therapists, students, support workers and the wider MDT.

In the wider MDT you will work alongside Speech and language therapist, Dietitians, Nursing Team, Psychological Therapists, Medical Colleagues (including Surgeons, Anaesthetists and Intensivists). This diverse range of professionals gives access to excellent in house training driven by a range of highly experienced clinicians. To be an inspirational and compassionate leader who will join together departmental initiatives with peers across our other therapy teams based at QVH. As the lead of the team you will have the opportunity to evaluate the service, choosing and implementing developments across the service that correlate with the evolving caseload and wider therapies department needs.

The role involves both clinical and management responsibilities which include completing PDR's, development of staff, performance management and recruitment and workforce planning. Please see the JD for more information.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum pro rata for part time

Contract

Permanent

Working pattern

Full-time

Reference number

276-7885185-AfC-B

Job locations

Queen Victoria Hospital

Holyte Road

East Grinstead

RH193DZ

United Kingdom

Job description

Job responsibilities

Please read the attached material prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts webpage Homepage - Queen Victoria Hospital (qvh.nhs.uk) and publications Publications & policies - Queen Victoria Hospital (qvh.nhs.uk)for information about working for Queen Victoria Hospital NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

If you like what you have read and think you have the skills and experience we need then don't delay, apply today or contact us to discuss the role and if wished arrange an informal visit.

Job description Job responsibilities Please read the attached material prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts webpage Homepage - Queen Victoria Hospital (qvh.nhs.uk) and publications Publications & policies - Queen Victoria Hospital (qvh.nhs.uk)for information about working for Queen Victoria Hospital NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. If you like what you have read and think you have the skills and experience we need then don't delay, apply today or contact us to discuss the role and if wished arrange an informal visit.

Person Specification

Qualifications

Essential

• Masters level degree in Physiotherapy or equivalent experience.
• Evidence of relevant postgraduate education and training

Experience

Essential

• Significant postgraduate clinical experience in relevant field.
• Experience in delivering clinical education and supervision to staff and students.
• Experience of working as part of a therapy and/or multidisciplinary team.

Knowledge

Essential

• Highly specialised knowledge and experience of assessment, evaluation and treatment techniques in relevant specialist field relating to a client centred approach.
• Highly specialised knowledge of relevant treatment modalities

Person Specification Qualifications Essential Masters level degree in Physiotherapy or equivalent experience. Evidence of relevant postgraduate education and training Experience Essential Significant postgraduate clinical experience in relevant field. Experience in delivering clinical education and supervision to staff and students. Experience of working as part of a therapy and/or multidisciplinary team. Knowledge Essential Highly specialised knowledge and experience of assessment, evaluation and treatment techniques in relevant specialist field relating to a client centred approach. Highly specialised knowledge of relevant treatment modalities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holyte Road

East Grinstead

RH193DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital

Holyte Road

East Grinstead

RH193DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for a Pharmacy Technician to join our Network. This post is full time, 37.5 hours per week, Monday to Friday. This post will support GP practices to assess and treat patients using your expert knowledge of medicines.

• 37.5 Hours Per Week Monday to Friday
• Salary up to £14.21/hr DOE
• Working across the Network

Job Summary:

To provide integrated pharmacy care and medicines optimisation services contributing to effective patient care and ensuring avoidable adverse events and hospital admissions are prevented.

To liaise with hospital pharmacy teams, GP practices, local community pharmacists, social services, and care agencies to ensure any continuing medicine management issues are addressed and managed throughout the patients care pathway.

To provide relevant information to patients/carers and staff on matters relating to medication

Liaise with the clinical pharmacist and other members of the Multidisciplinary team (MDT) to provide support and solutions.

Counsel patients on how to take their medicines and identify any barriers to them taking their medication, referring to a pharmacist as needed.

To undertake face to face and person-centred consultations with the emphasis on shared decision making.

Our vision is: Be the best provider in healthcare, education and training for our local communities.

Main duties of the job

A minimum of a Level 3 NVQ Diploma in Pharmacy Service Skills or equivalent qualification is required. Registration with the General Pharmaceutical Council (GPhC) is essential.

Previous experience working as a pharmacy technician in a primary care setting is preferred. Experience in dispensing medication, managing stock, and providing patient counselling is highly desirable.

Strong communication skills, both verbal and written, are essential. The ability to work effectively as part of a multidisciplinary team and provide excellent customer service is crucial. Attention to detail, accuracy in dispensing medication, and proficiency in using pharmacy software systems are also important.

A good understanding of pharmaceutical regulations, guidelines, and best practices in primary care settings is required. Knowledge of medical terminology, drug interactions, and pharmaceutical calculations is essential.The ideal candidate should be reliable, organized, and able to work efficiently under pressure. A professional and empathetic approach to patient care, along with a commitment to continuous professional development, is important.

Additional requirements: Flexibility in working across all sites is essential, Compliance with confidentiality and data protection regulations is mandatory.

Job Type: Full-time

Experience:

• Pharmacy technician: 1 year (required)

Work Location: In person

About us

South Coast Medical Group is an award-winning NHS Primary Care Home, comprising six GP surgery locations in the Bournemouth general area and serving over 55,000 patients in total.

By working at scale, we are better able to promote health and provide for the differing needs of the communities of local people and a balanced workload for our staff. It also enables us to employ a significant multi-disciplinary team including Pharmacists, Advanced Nurse Practitioners and Paramedics (for pre-assessment screening and home visits) all of whom reduce the clinical workload for GPs.

SCMG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2965-26-0012

Job locations

South Coast Medical Group GP Surgery

12-14 Walpole Rd

Bournemouth

Dorset

BH1 4HA

United Kingdom

Job description

Job responsibilities

Job Summary:

Pharmacy technicians core role responsibilities will cover clinical, technical, and administrative categories.

The purpose of the role is to lead improvements to maximise efficient, safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by supporting all National and Dorset ICS medicines optimisation programmes, improving repeat prescribing processes, promoting ion of repeat dispensing and online ordering, minimising clinical risk due to medicines and aiming to reduce wasted medicines. Queries -To respond to patient queries from patients and staff in a professional manner referring to the appropriate healthcare professional in accordance with practice protocols. Support patients with questions, queries and concerns about their medicines signposting patients to appropriate services and other healthcare professionals (e.g. community pharmacy, face to face medicines review with the practice pharmacists). To offer practical advice to patients and carers for minor ailments.

Processing Repeat PrescriptionsTo participate in the daily preparation of repeat prescriptions for care homes residents and for list holders on leave at SCMG in order to ensure high quality, safe and timely repeat prescribing.

Co-ordinating Repeat Prescribing Systems -To proactively contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures across the PCN to improve the efficiency and effectiveness of repeat prescribing systems.

Medicines Reconciliation -To support the practice pharmacists with medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly liaising with community pharmacy to ensure the correct medicines are continued following transfer of care. (Including updating weights and renal function tests).

Medication Review -To support the practice pharmacists to complete medication reviews prioritising patients with polypharmacy, strong opioids, high risk medicines and patients with unplanned hospital admissions or as directed by the PCN DES.

Care Home Patients -To support the Care Home Pharmacist with medication reviews in Care Homes and updating patients medical records / prescribing accordingly (including updating weights and renal function tests.

Domiciliary Medication Review -To support medication reviews to patients via domiciliary visits if appropriate and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care and ensure adherence.

Leading and supporting on cost effective prescribing initiatives -To implement medication changes in line with Dorset ICS CCG guidelines in agreement with the practice. To review medicines described as Red Formulary specials or unlicensed medicines and liaise with practice pharmacist/ designated GP to justify use.

To reduce the prescribing of medicines available over the counter, low value and low priority treatments and self-care items. -To raise awareness of medicines that should be purchased and lead on projects to inform patients and reduce prescribing in line with NHS England guidelines.

Medicines Audit & Service Evaluation / Development -To participate in audits to monitor and analyse individual practice / primary care network prescribing performance and trends against Dorset ICS and National targets, using data and identifying priority areas for action. To produce and present written and verbal prescribing reports for practices / primary care networks including recommendations and assistance in the implementation of these recommendations.

High Risk Medicines -To support the PCN Senior practice pharmacist by ensuring monthly review of High Risk medicines, checking that routine monitoring is completed regularly reporting any variances and taking appropriate action as specified by designated GPs.

Long term clinical conditions / Service Evaluation -To support practice nurses in providing care for long term conditions which might include ensuring Respiratory patients have good inhaler technique, Diabetes patients know how to use blood glucose monitoring equipment. Helping to ensure blood tests have been completed for long term conditions and medicines prescribed are safe and appropriate e.g., HbA1C / GFR and diabetes reviews / medications.

External reviews and CQC Inspections -To support the practice and PCN when preparing for external reviews and CQC inspections ensuring SOPs relevant to medicines are current, relevant and up to date. Support the work of practice pharmacist and prescribing lead to ensure practice is compliant with CQC standards relating to medicines.

Safe storage of medicines and vaccinations -To ensure fridge monitoring is complete and complies with legislation at SCMG. To ensure medicines are stored safely and comply with legislation. To ensure stock is maintained and out of date stock is identified and disposed of in a timely manner.To oversee ordering processes for formulary medicines, blood glucose meters and vaccines.

Liaising with Dorset ICS -To support the PCN Senior Pharmacist to liaise with the ICS in response to monitoring and management of prescribing budgets.

Training -To deliver specialist training to GPs, practice, community and care staff, and patients to promote and ensure current best practice related to prescribing appropriate to your knowledge, competencies and specialist areas under the supervision of the PCN Senior Pharmacist. To maintain mandatory training competencies as specified by Practice Manager.

Medicines Safety and Alerts -To highlight and discuss MHRA alerts and product withdrawals with GPs, HCPs and PCN Senior Pharmacist agreeing and implementing changes, informing patients and community pharmacies. To ensure prescribing supports current safety recommendations e.g. Insulin - prescribed by brand.

QOF and IIF -To support the achievement of the PCNs prescribing Quality and Outcomes Framework and Investment and Impact Fund (IIF) targets.

Repeat prescribing staff management -To provide supervision, training and professional leadership to the practice administrative staff in the preparation of repeat prescriptions.

Medicines Information -To signpost and share with PCN Staff Dorset ICS Medicines internet pages, prescribing newsletters and formulary and other useful resources. To participate in medicines information tasks from health professionals within your scope of practice and under the supervision of the PCN Senior Pharmacist

SupportingDigital Solutions -To promote and adopt digital solutions including Patient Access, NHS App, Electronic Repeat Dispensing, Electronic Prescription Services (EPS), Ardens, AccuRx to patients and practice staff.

Job description Job responsibilities Job Summary:Pharmacy technicians core role responsibilities will cover clinical, technical, and administrative categories.The purpose of the role is to lead improvements to maximise efficient, safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by supporting all National and Dorset ICS medicines optimisation programmes, improving repeat prescribing processes, promoting ion of repeat dispensing and online ordering, minimising clinical risk due to medicines and aiming to reduce wasted medicines. Queries -To respond to patient queries from patients and staff in a professional manner referring to the appropriate healthcare professional in accordance with practice protocols. Support patients with questions, queries and concerns about their medicines signposting patients to appropriate services and other healthcare professionals (e.g. community pharmacy, face to face medicines review with the practice pharmacists). To offer practical advice to patients and carers for minor ailments. Processing Repeat PrescriptionsTo participate in the daily preparation of repeat prescriptions for care homes residents and for list holders on leave at SCMG in order to ensure high quality, safe and timely repeat prescribing. Co-ordinating Repeat Prescribing Systems -To proactively contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures across the PCN to improve the efficiency and effectiveness of repeat prescribing systems. Medicines Reconciliation -To support the practice pharmacists with medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly liaising with community pharmacy to ensure the correct medicines are continued following transfer of care. (Including updating weights and renal function tests). Medication Review -To support the practice pharmacists to complete medication reviews prioritising patients with polypharmacy, strong opioids, high risk medicines and patients with unplanned hospital admissions or as directed by the PCN DES. Care Home Patients -To support the Care Home Pharmacist with medication reviews in Care Homes and updating patients medical records / prescribing accordingly (including updating weights and renal function tests. Domiciliary Medication Review -To support medication reviews to patients via domiciliary visits if appropriate and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care and ensure adherence. Leading and supporting on cost effective prescribing initiatives -To implement medication changes in line with Dorset ICS CCG guidelines in agreement with the practice. To review medicines described as Red Formulary specials or unlicensed medicines and liaise with practice pharmacist/ designated GP to justify use. To reduce the prescribing of medicines available over the counter, low value and low priority treatments and self-care items. -To raise awareness of medicines that should be purchased and lead on projects to inform patients and reduce prescribing in line with NHS England guidelines. Medicines Audit & Service Evaluation / Development -To participate in audits to monitor and analyse individual practice / primary care network prescribing performance and trends against Dorset ICS and National targets, using data and identifying priority areas for action. To produce and present written and verbal prescribing reports for practices / primary care networks including recommendations and assistance in the implementation of these recommendations. High Risk Medicines -To support the PCN Senior practice pharmacist by ensuring monthly review of High Risk medicines, checking that routine monitoring is completed regularly reporting any variances and taking appropriate action as specified by designated GPs. Long term clinical conditions / Service Evaluation -To support practice nurses in providing care for long term conditions which might include ensuring Respiratory patients have good inhaler technique, Diabetes patients know how to use blood glucose monitoring equipment. Helping to ensure blood tests have been completed for long term conditions and medicines prescribed are safe and appropriate e.g., HbA1C / GFR and diabetes reviews / medications. External reviews and CQC Inspections -To support the practice and PCN when preparing for external reviews and CQC inspections ensuring SOPs relevant to medicines are current, relevant and up to date. Support the work of practice pharmacist and prescribing lead to ensure practice is compliant with CQC standards relating to medicines. Safe storage of medicines and vaccinations -To ensure fridge monitoring is complete and complies with legislation at SCMG. To ensure medicines are stored safely and comply with legislation. To ensure stock is maintained and out of date stock is identified and disposed of in a timely manner.To oversee ordering processes for formulary medicines, blood glucose meters and vaccines. Liaising with Dorset ICS -To support the PCN Senior Pharmacist to liaise with the ICS in response to monitoring and management of prescribing budgets. Training -To deliver specialist training to GPs, practice, community and care staff, and patients to promote and ensure current best practice related to prescribing appropriate to your knowledge, competencies and specialist areas under the supervision of the PCN Senior Pharmacist. To maintain mandatory training competencies as specified by Practice Manager. Medicines Safety and Alerts -To highlight and discuss MHRA alerts and product withdrawals with GPs, HCPs and PCN Senior Pharmacist agreeing and implementing changes, informing patients and community pharmacies. To ensure prescribing supports current safety recommendations e.g. Insulin - prescribed by brand. QOF and IIF -To support the achievement of the PCNs prescribing Quality and Outcomes Framework and Investment and Impact Fund (IIF) targets. Repeat prescribing staff management -To provide supervision, training and professional leadership to the practice administrative staff in the preparation of repeat prescriptions. Medicines Information -To signpost and share with PCN Staff Dorset ICS Medicines internet pages, prescribing newsletters and formulary and other useful resources. To participate in medicines information tasks from health professionals within your scope of practice and under the supervision of the PCN Senior Pharmacist SupportingDigital Solutions -To promote and adopt digital solutions including Patient Access, NHS App, Electronic Repeat Dispensing, Electronic Prescription Services (EPS), Ardens, AccuRx to patients and practice staff.

Person Specification

Qualifications

Essential

• General Pharmaceutical Council (GPhC)

Person Specification Qualifications Essential General Pharmaceutical Council (GPhC)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Coast Medical Group

Address

South Coast Medical Group GP Surgery

12-14 Walpole Rd

Bournemouth

Dorset

BH1 4HA

United Kingdom

Employer's website

https://southcoastmedicalgroup.co.uk (Opens in a new tab)

Employer details

Employer name

South Coast Medical Group

Address

South Coast Medical Group GP Surgery

12-14 Walpole Rd

Bournemouth

Dorset

BH1 4HA

United Kingdom

Employer's website

https://southcoastmedicalgroup.co.uk (Opens in a new tab)

Job summary

Following the current post-holder leaving to start the Doctorate in Clinical Psychology we have an opportunity for a skilled, organised, motivated and team-focused graduate psychologist to join our team of psychologists in West Essex (Uttlesford). This post will be based with the Adult Community Mental Health Service at Western House in Stansted, Essex (CM24 8AG). West Essex covers a broad geographical area and the post holder may be required to travel to Saffron Walden, Harlow and Loughton as a routine part of the role. The Uttlesford locality includes three qualified psychologists alongside the assistant, with trainees and undergraduate students on placement. This is an interesting and diverse role which will provide the successful applicant with a broad experience and good learning opportunities.

Please be advised that this advert will close early due to an anticipated high number of applicants.

Interviews will be held face to face at Western House, CM24 8AQ and remote interviews will not be considered.

Main duties of the job

The role of the Assistant Psychologist is to assist with all parts of the psychology role, including individual and group assessments and treatment under supervision, administrative and organisational tasks, and audit and service evaluation. Depending on experience, there may be opportunities for the provision of individual interventions and assistance with the delivery of a range of groups to service users alongside their other work. Your work will be supervised by a qualified psychologist and you will thus gain extensive experience of the supervisory process.

Adult Community Psychology in West Essex comprises a small, friendly and supportive group of psychologists across three teams in Uttlesford, Harlow and Epping. They provide specialist assessment, individual and group based psychological interventions for the service users who present with moderate to severe mental health problems aged from 18 upwards. An additional essential part of the psychologists' role is providing trauma-informed consultation, training and supervision to multi-disciplinary colleagues with whom they are based in order to develop team members' psychological knowledge and their understanding of clients. The psychologists in the teams have specialist skills and training including in CBT, CAT, DBT and EMDR, and are very supportive of ongoing training and development for Assistant Psychologists as appropriate.

About us

To learn more about working within our Services at EPUT, please view our recruitment videos, where members of the team share their experiences and insights into their roles and what it is like working within our Psychological Services, here at EPUT.

Please view our video link here: Psychological Services

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Job summary

Package Description: Are you a caring and innovative Speech and Language Therapist wishing to further develop your skills working with school aged children with speech, language and communication needs as part of a supportive and progressive team? Are you interested in working in an environment focused on the highest clinical and quality standards with 100% of our services being rated overall good or outstanding by the Care Quality Commission? As a Band 6 Speech and Language Therapist, you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits including: Band 6 salary with NHS Pension and full AFC terms and conditions Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Main duties of the job

Are you a caring and innovative Speech and Language Therapist wishing to further develop your skills working with school aged children with speech, language and communication needs as part of a supportive and progressive team? Are you interested in working in an environment focused on the highest clinical and quality standards with 100% of our services being rated overall 'good' or 'outstanding' by the Care Quality Commission? As a Band 6 Speech and Language Therapist, you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits including a Band 6 salary with NHS Pension and full AFC terms and conditions. You will join our award-winning Essex Child and Family Wellbeing Service, where we are trailblazing a new integrated partnership model with Barnardos. This model drives efficiencies so we can put more people in our services, spending time with children and families to improve health outcomes in the local community.

About us

Established in 2006, HCRG Care Group is one of the UK's leading independent providers of community health and care services. We work closely with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. Our mission is to change lives by transforming health and care. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology, and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.

Details

Date posted

10 October 2026

Pay scheme

Other

Salary

Depending on experience Salary expectations will be discussed at interview stage.

Contract

Permanent

Working pattern

Full-time

Reference number

1561898870

Job locations

HCRG Care Group

Harlow

CM17 9TG

United Kingdom

Job description

Job responsibilities

Package Description:

Are you a caring and innovative Speech and Language Therapist wishing to further develop your skills working with school aged children with speech, language and communication needs as part of a supportive and progressive team? Are you interested in working in an environment focused on the highest clinical and quality standards with 100% of our services being rated overall good or outstanding by the Care Quality Commission?

As a Band 6 Speech and Language Therapist , you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits including:

• Band 6 salary with NHS Pension and full AFC terms and conditions
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Job Introduction

We are looking for a permanent Band 6 Specialist Speech & Language Therapist to join our Community Childrens Therapy Team in West Essex, covering Uttlesford, Harlow and Epping Forest. This post is based predominantly in the Uttlesford area, however other locations can be considered if required.

You will join our award winning Essex Child and Family Wellbeing Service, where we are trail blazing a new integrated partnership model with Barnardos; a model that drives efficiencies so we can put more people in our services, spending time with children and families to improve health outcomes in the local community.

Working in a diverse multidisciplinary team with other dedicated staff, you will benefit from the support of friendly and inclusive colleagues, with access to regular supervision, training and team meetings.

Job Responsibilities

As a Band 6 within our Childrens Speech and Language Therapy Service, you will provide specialist assessment and management of school aged children and young people across community settings and in local specialist educational provisions. You will work closely within the wider Essex Child and Family Wellbeing Service including the Community Nursing Team, the Healthy Family Team, Paediatric Community Dietitian Service, Physiotherapy and Occupational Therapy Services and Community Paediatricians as well as external colleagues and partners in Health, Education and Social Care.

The Ideal Candidate

You will have a degree qualification or equivalent in Speech and Language Therapy and post qualification training and experience. You will also be registered with the Health and Care Professionals Council and Royal College of Speech and Language Therapy.

You will have strong communication and organisational skills, and a flexible approach will ensureyou deliver positive experiences to service users at every stage of theirhealthcare journey.

As this is a community role, it is essential that you hold a valid UK driving licence and have access to a car for work purposes.

We welcome applications from candidates seeking either full-time or part-time opportunities.

Forany queries about the recruitment process of this role, please contact thehiring team via email at [email protected] or on 07884 659460.

About the Company

We change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Job description Job responsibilities Package Description:Are you a caring and innovative Speech and Language Therapist wishing to further develop your skills working with school aged children with speech, language and communication needs as part of a supportive and progressive team? Are you interested in working in an environment focused on the highest clinical and quality standards with 100% of our services being rated overall good or outstanding by the Care Quality Commission?As a Band 6 Speech and Language Therapist , you will be part of our valued team in Essex, receiving access to exclusive rewards and benefits including: Band 6 salary with NHS Pension and full AFC terms and conditions Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality CommissionJob IntroductionWe are looking for a permanent Band 6 Specialist Speech & Language Therapist to join our Community Childrens Therapy Team in West Essex, covering Uttlesford, Harlow and Epping Forest. This post is based predominantly in the Uttlesford area, however other locations can be considered if required.You will join our award winning Essex Child and Family Wellbeing Service, where we are trail blazing a new integrated partnership model with Barnardos; a model that drives efficiencies so we can put more people in our services, spending time with children and families to improve health outcomes in the local community.Working in a diverse multidisciplinary team with other dedicated staff, you will benefit from the support of friendly and inclusive colleagues, with access to regular supervision, training and team meetings.Job ResponsibilitiesAs a Band 6 within our Childrens Speech and Language Therapy Service, you will provide specialist assessment and management of school aged children and young people across community settings and in local specialist educational provisions. You will work closely within the wider Essex Child and Family Wellbeing Service including the Community Nursing Team, the Healthy Family Team, Paediatric Community Dietitian Service, Physiotherapy and Occupational Therapy Services and Community Paediatricians as well as external colleagues and partners in Health, Education and Social Care.The Ideal CandidateYou will have a degree qualification or equivalent in Speech and Language Therapy and post qualification training and experience. You will also be registered with the Health and Care Professionals Council and Royal College of Speech and Language Therapy.You will have strong communication and organisational skills, and a flexible approach will ensureyou deliver positive experiences to service users at every stage of theirhealthcare journey.As this is a community role, it is essential that you hold a valid UK driving licence and have access to a car for work purposes.We welcome applications from candidates seeking either full-time or part-time opportunities.Forany queries about the recruitment process of this role, please contact thehiring team via email at [email protected] or on 07884 659460.About the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Person Specification

Qualifications

Essential

• Degree qualification or equivalent in Speech and Language Therapy and post qualification training and experience. Registered with the Health and Care Professionals Council and Royal College of Speech and Language Therapy.

Person Specification Qualifications Essential Degree qualification or equivalent in Speech and Language Therapy and post qualification training and experience. Registered with the Health and Care Professionals Council and Royal College of Speech and Language Therapy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Harlow

CM17 9TG

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Harlow

CM17 9TG

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job summary

We are a friendly and growing GP practice caring for approximately 8,160 patients and led by three GP Partners. Due to continued growth within St Neots, we are looking to recruit a reliable and organised GP Assistant Administrator to join our team.

This administrative role will involve processing new patient registrations, requesting and returning medical records via Primary Care Support England (PCSE), managing the movement and storage of patient records, and supporting the practice with a range of registration and records administration tasks.

We pride ourselves on being a welcoming practice with a skilled multidisciplinary team, offering a supportive working environment where all staff play a valued role in delivering high-quality patient care. Benefits include on-site parking and full training for the right candidate.

The role is for one day per week (7 paid hours), 9:00am to 5:00pm with a one-hour unpaid lunch break. The working day can be Wednesday, Thursday or Friday.

Previous GP practice or NHS experience would be advantageous; however, full training will be provided for the right candidate. We are looking for someone with excellent attention to detail, strong organisational skills, and the ability to work accurately, confidentially and independently.

If you are looking for a rewarding administrative role within primary care and would like to join a friendly, expanding practice, we would love to hear from you.

Main duties of the job

The successful candidate will support the administration of patient records and registrations within the practice. Duties will include processing incoming and outgoing medical records, requesting and returning notes via PCSE, managing records sent to our approved storage provider, and ensuring all work is completed accurately and within required timescales.

The role will also involve processing new patient registrations, entering information onto the clinical system, and maintaining accurate patient records in line with practice procedures. A high level of attention to detail is essential, with confidentiality, accuracy and data quality being key aspects of the role.

We are looking for someone who is organised, conscientious, able to work independently and takes pride in producing high-quality work. The successful candidate will be expected to manage their workload effectively and ensure tasks are completed in a timely manner.

As part of our team approach, the successful candidate may be required to provide reception or administrative support on their usual working day when colleagues are on annual leave or absent, helping to ensure services continue to run smoothly for patients.

Previous GP practice or NHS experience would be advantageous; however, full training will be provided for the right candidate. This role would suit someone with strong administrative skills who is committed to maintaining high standards of professionalism, accuracy and patient confidentiality.

About us

Almond Road Surgery is a friendly and growing GP practice caring for approximately 8,160 patients in St Neots. The practice is led by three supportive GP Partners and one Salaried GP and is committed to providing high-quality patient care.

As a training practice, we support four GP Registrars and Student Nurses. Our multidisciplinary team includes Advanced Nurse Practitioners, Practice Nurses, Healthcare Assistants, Phlebotomists, GP Assistants, and an experienced administration and reception team. We also work closely with our Primary Care Network colleagues, including Pharmacists, Paramedics, a Physiotherapist, an Advanced Clinical Practitioner and a Social Prescriber.

The practice has recently undergone refurbishment and continues to expand alongside the growing local population. We are proud of our positive patient feedback and supportive working culture.

Staff wellbeing is important to us. We hold monthly Protected Learning Time sessions, celebrate staff birthdays with team lunches, and enjoy social events throughout the year, including a summer BBQ.

We offer a welcoming, supportive environment where teamwork, learning and development are encouraged, making Almond Road Surgery an excellent place to work.

Details

Date posted

10 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A1025-26-0006

Job locations

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ

United Kingdom

Job description

Job responsibilities

Job Description

Job Title: GP Assistant Administrator

Hours: 7 Hours Per Week (One Day Per Week, 9:00am to 5:00pm with a One-Hour Unpaid Lunch Break)

Reports To: Practice Manager

Location: Almond Road Surgery, St Neots

Job Summary

The GP Assistant Administrator will provide essential administrative support to ensure the accurate and efficient management of patient records, registrations and routine administrative processes within the practice. The post holder will be responsible for processing medical records, patient registrations, repeat prescription requests, online access applications and liaising with Primary Care Support England (PCSE), whilst maintaining high standards of confidentiality, accuracy and data quality.

The role requires excellent attention to detail, strong organisational skills, and the ability to work independently whilst supporting the wider practice team.

Main Duties and ResponsibilitiesMedical Records Management

• Process incoming and outgoing patient medical records in accordance with practice procedures.
• Request patient records from Primary Care Support England (PCSE) for newly registered patients.
• Return records to PCSE for patients who have left the practice.
• Manage the transfer, receipt and tracking of patient records.
• Coordinate the secure storage of patient records using the practice's approved storage provider.
• Ensure patient records are maintained accurately and securely.
• Monitor outstanding records requests and take appropriate follow-up action where required.
• Maintain accurate records of all medical records activity.

Patient Registrations

• Process new patient registration applications.
• Register patients onto the clinical system in accordance with practice procedures.
• Ensure all patient demographic information is entered accurately.
• Verify patient information and supporting documentation as required.
• Ensure registrations are processed promptly and within agreed timescales.
• Identify and resolve data quality issues relating to patient records.
• Assist with amendments and updates to patient demographic information where required.

Prescriptions and Online Services

• Process repeat prescription requests in accordance with practice protocols.
• Process online access requests and ensure appropriate patient identification and verification procedures have been completed.
• Assist patients with queries relating to online services where appropriate.
• Escalate any concerns or queries regarding patient access requests as required.

Clinical System Administration

• Accurately enter patient information onto the clinical system.
• Maintain the integrity and accuracy of electronic patient records.
• Undertake routine administrative tasks associated with patient registrations and records management.
• Action tasks and workflow items allocated to the role.
• Escalate any queries regarding patient records to the appropriate clinician or manager.

Administrative Support

• Provide general administrative support to the practice as required.
• Assist with scanning, filing and document management processes.
• Process incoming clinical and administrative correspondence as directed.
• Support data quality and records management projects.
• Undertake photocopying, correspondence and other administrative duties as required.
• Support the smooth day-to-day running of administrative functions within the practice.

Reception and Practice Support

• As part of the practice team, provide reception or administrative support on the post holder's usual working day during periods of annual leave, sickness absence or operational need.
• Support colleagues in maintaining service delivery and patient access.
• Undertake any other reasonable duties appropriate to the role.

Confidentiality and Information Governance

The post holder will:

• Maintain strict confidentiality at all times.
• Handle patient information in accordance with Data Protection legislation, Information Governance requirements and practice policies.
• Ensure all patient information is processed securely and appropriately.
• Report any actual or potential confidentiality breaches immediately.
• Maintain confidentiality both during and after employment with the practice.

Communication

The post holder will:

• Communicate professionally and effectively with patients, colleagues and external organisations.
• Liaise with PCSE and other healthcare organisations regarding patient records and registrations.
• Respond to enquiries in a courteous and timely manner.
• Escalate concerns or issues appropriately.

Quality and Accuracy

The post holder will:

• Demonstrate a high level of attention to detail.
• Ensure all work is completed accurately and within required timescales.
• Maintain high standards of data quality.
• Take pride in producing work of a consistently high standard.
• Follow practice procedures and policies at all times.

Personal Development

The post holder will:

• Participate in training relevant to the role.
• Attend mandatory training as required.
• Participate in appraisal and performance review processes.
• Maintain and develop knowledge appropriate to the position.
• Engage with learning opportunities provided by the practice.

Health and Safety

The post holder will:

• Adhere to all practice Health and Safety policies and procedures.
• Report accidents, incidents or hazards promptly.
• Work in a safe manner at all times.
• Support the maintenance of a safe working environment for patients, staff and visitors.

Equality and Diversity

The post holder will:

• Treat patients, colleagues and visitors with dignity and respect.
• Promote equality, diversity and inclusion.
• Act in accordance with practice policies relating to equality and diversity.

General

This job description is intended as a guide to the principal duties and responsibilities of the post and is not intended to be an exhaustive list. The post holder may be required to undertake other duties appropriate to the grade and responsibilities of the role to meet the changing needs of the practice.

The post holder is expected to work flexibly, demonstrate a positive and professional attitude, work as part of the wider practice team and contribute to the continued success and development of Almond Road Surgery.

Job description Job responsibilities Job DescriptionJob Title: GP Assistant AdministratorHours: 7 Hours Per Week (One Day Per Week, 9:00am to 5:00pm with a One-Hour Unpaid Lunch Break)Reports To: Practice ManagerLocation: Almond Road Surgery, St NeotsJob SummaryThe GP Assistant Administrator will provide essential administrative support to ensure the accurate and efficient management of patient records, registrations and routine administrative processes within the practice. The post holder will be responsible for processing medical records, patient registrations, repeat prescription requests, online access applications and liaising with Primary Care Support England (PCSE), whilst maintaining high standards of confidentiality, accuracy and data quality.The role requires excellent attention to detail, strong organisational skills, and the ability to work independently whilst supporting the wider practice team.Main Duties and ResponsibilitiesMedical Records ManagementProcess incoming and outgoing patient medical records in accordance with practice procedures.Request patient records from Primary Care Support England (PCSE) for newly registered patients.Return records to PCSE for patients who have left the practice.Manage the transfer, receipt and tracking of patient records.Coordinate the secure storage of patient records using the practice's approved storage provider.Ensure patient records are maintained accurately and securely.Monitor outstanding records requests and take appropriate follow-up action where required.Maintain accurate records of all medical records activity.Patient RegistrationsProcess new patient registration applications.Register patients onto the clinical system in accordance with practice procedures.Ensure all patient demographic information is entered accurately.Verify patient information and supporting documentation as required.Ensure registrations are processed promptly and within agreed timescales.Identify and resolve data quality issues relating to patient records.Assist with amendments and updates to patient demographic information where required.Prescriptions and Online ServicesProcess repeat prescription requests in accordance with practice protocols.Process online access requests and ensure appropriate patient identification and verification procedures have been completed.Assist patients with queries relating to online services where appropriate.Escalate any concerns or queries regarding patient access requests as required.Clinical System AdministrationAccurately enter patient information onto the clinical system.Maintain the integrity and accuracy of electronic patient records.Undertake routine administrative tasks associated with patient registrations and records management.Action tasks and workflow items allocated to the role.Escalate any queries regarding patient records to the appropriate clinician or manager.Administrative SupportProvide general administrative support to the practice as required.Assist with scanning, filing and document management processes.Process incoming clinical and administrative correspondence as directed.Support data quality and records management projects.Undertake photocopying, correspondence and other administrative duties as required.Support the smooth day-to-day running of administrative functions within the practice.Reception and Practice SupportAs part of the practice team, provide reception or administrative support on the post holder's usual working day during periods of annual leave, sickness absence or operational need.Support colleagues in maintaining service delivery and patient access.Undertake any other reasonable duties appropriate to the role.Confidentiality and Information GovernanceThe post holder will:Maintain strict confidentiality at all times.Handle patient information in accordance with Data Protection legislation, Information Governance requirements and practice policies.Ensure all patient information is processed securely and appropriately.Report any actual or potential confidentiality breaches immediately.Maintain confidentiality both during and after employment with the practice.CommunicationThe post holder will:Communicate professionally and effectively with patients, colleagues and external organisations.Liaise with PCSE and other healthcare organisations regarding patient records and registrations.Respond to enquiries in a courteous and timely manner.Escalate concerns or issues appropriately.Quality and AccuracyThe post holder will:Demonstrate a high level of attention to detail.Ensure all work is completed accurately and within required timescales.Maintain high standards of data quality.Take pride in producing work of a consistently high standard.Follow practice procedures and policies at all times.Personal DevelopmentThe post holder will:Participate in training relevant to the role.Attend mandatory training as required.Participate in appraisal and performance review processes.Maintain and develop knowledge appropriate to the position.Engage with learning opportunities provided by the practice.Health and SafetyThe post holder will:Adhere to all practice Health and Safety policies and procedures.Report accidents, incidents or hazards promptly.Work in a safe manner at all times.Support the maintenance of a safe working environment for patients, staff and visitors.Equality and DiversityThe post holder will:Treat patients, colleagues and visitors with dignity and respect.Promote equality, diversity and inclusion.Act in accordance with practice policies relating to equality and diversity.GeneralThis job description is intended as a guide to the principal duties and responsibilities of the post and is not intended to be an exhaustive list. The post holder may be required to undertake other duties appropriate to the grade and responsibilities of the role to meet the changing needs of the practice.The post holder is expected to work flexibly, demonstrate a positive and professional attitude, work as part of the wider practice team and contribute to the continued success and development of Almond Road Surgery.

Person Specification

Experience

Essential

• Previous administrative experience.
• Experience of working in a busy office environment.
• Experience of handling confidential information.
• Experience of data entry with a high degree of accuracy.
• Experience of managing and prioritising workload effectively.
• Experience of working independently and as part of a team.

Desirable

• Previous NHS experience.
• Previous General Practice experience.
• Experience of working with patient records.
• Experience of processing patient registrations.
• Experience of processing repeat prescription requests.
• Experience of processing online access requests.
• Experience of using SystmOne.

Qualifications

Essential

• Essential
• Educated to GCSE level or equivalent, including English and Mathematics.
• Good standard of written and verbal communication.
• Competent IT skills, including Microsoft Office applications and the ability to learn new systems.

Desirable

• Desirable
• NVQ Level 2 or 3 in Business Administration or equivalent.
• Qualification in administration, customer service or healthcare administration.

Additional Criteria

Essential

• Excellent attention to detail and accuracy.
• Ability to maintain strict confidentiality.
• Strong organisational and time management skills.
• Ability to prioritise workload and meet deadlines.
• Professional, friendly and approachable manner.
• Ability to work effectively within a team.
• Reliable and dependable with a positive attitude.
• Commitment to delivering a high standard of service.
• Understanding of the importance of data protection and information governance.
• Ability to adapt to changing service requirements.
• Willingness to undertake training relevant to the role.

Desirable

• Knowledge of Primary Care Support England (PCSE) processes.
• Understanding of General Practice systems and procedures.
• Knowledge of patient registration processes.
• Ability to identify and resolve data quality issues.
• Interest in personal and professional development.

Person Specification Experience Essential Previous administrative experience. Experience of working in a busy office environment. Experience of handling confidential information. Experience of data entry with a high degree of accuracy. Experience of managing and prioritising workload effectively. Experience of working independently and as part of a team. Desirable Previous NHS experience. Previous General Practice experience. Experience of working with patient records. Experience of processing patient registrations. Experience of processing repeat prescription requests. Experience of processing online access requests. Experience of using SystmOne. Qualifications Essential Essential Educated to GCSE level or equivalent, including English and Mathematics. Good standard of written and verbal communication. Competent IT skills, including Microsoft Office applications and the ability to learn new systems. Desirable Desirable NVQ Level 2 or 3 in Business Administration or equivalent. Qualification in administration, customer service or healthcare administration. Additional Criteria Essential Excellent attention to detail and accuracy. Ability to maintain strict confidentiality. Strong organisational and time management skills. Ability to prioritise workload and meet deadlines. Professional, friendly and approachable manner. Ability to work effectively within a team. Reliable and dependable with a positive attitude. Commitment to delivering a high standard of service. Understanding of the importance of data protection and information governance. Ability to adapt to changing service requirements. Willingness to undertake training relevant to the role. Desirable Knowledge of Primary Care Support England (PCSE) processes. Understanding of General Practice systems and procedures. Knowledge of patient registration processes. Ability to identify and resolve data quality issues. Interest in personal and professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Almond Road Surgery

Address

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ

United Kingdom

Employer's website

https://www.almondroadsurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

Almond Road Surgery

Address

Almond Road

St. Neots

Cambridgeshire

PE19 1DZ

United Kingdom

Employer's website

https://www.almondroadsurgery.org.uk/ (Opens in a new tab)

Job summary

Oakfield Surgery is seeking a motivated and caring Care Navigator to join our friendly and supportive practice team. As the first point of contact for patients, you will play a vital role in helping people access the right care, at the right time, while providing outstanding customer service in a busy healthcare environment.

This is a varied and rewarding role that requires excellent communication skills, a calm and professional approach, and the ability to work effectively under pressure. You will work closely with GPs, clinicians and administrative colleagues to support the delivery of high-quality patient care and ensure the smooth day-to-day running of the practice.

We are looking for someone who is approachable, organised, compassionate and committed to providing an excellent patient experience. Previous customer service, reception or NHS experience would be advantageous, although full training will be provided.

Main duties of the job

As a Care Navigator, you will be responsible for welcoming patients, managing telephone and face-to-face enquiries, and directing patients to the most appropriate service or healthcare professional. You will book appointments, process registrations, manage clinical correspondence, support prescription workflows and maintain accurate patient records using practice systems.

The role also involves handling confidential information, supporting administrative processes, responding sensitively to patient queries, and working collaboratively with the wider practice team to ensure an efficient and effective service. You will be expected to provide excellent customer care at all times while maintaining professionalism, accuracy and confidentiality.

You may also support colleagues across different areas of the practice, contribute to continuous improvement, and help maintain a welcoming environment for patients and visitors.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits

• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Details

Date posted

10 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5844-CareNav101026

Job locations

Oakfield Surgery

Newmarket Hospital

Newmarket

Suffolk

CB8 7JG

United Kingdom

Job description

Job responsibilities

Job Summary

To provide comprehensive administrative support for the general practice and to act as focal point for patients and staff.

To receive and assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors either in person or via the telephone.

Facilitate effective communication between patients and members of the healthcare community.

Handle patient complaints in accordance with practice protocols.

To provide an efficient and accurate support to the secretarial team, clinicians & patients. Key Responsibilities

To respond to all queries and requests for assistance from patients and visitors at reception ensuring at all times that enquires from patients are efficiently and courteously handled.

To ensure that telephones are at all times answered promptly and politely at all times, accurate messages taken and calls passed to the appropriate person as necessary, supplying information as required in a timely fashion.

To ensure that scanning, filing, record keeping and distribution of documents are undertaken efficiently and promptly.

To ensure that the waiting area and leaflet stands are at all times kept tidy and leaflets are re-stocked or removed as required and to check and put away deliveries of stock as required.

Use the surgery computer system for appointments, patient data, repeat prescriptions and other patient related tasks.

Greet patients and log arrival on the computer/show patients how to use the automated booking in service.

Collect any necessary information from the patient for their consultation, deal with any enquiries and provide any information the patient may need.

To send out recall letters for chronic disease quality marker clinics in line with requirements of the GP Contract. www.suffolkprimarycare.uk

Record requests for house calls, ensuring accurate details are taken and print off visit summary.

To frank mail and prepare for posting on a daily basis and deal with including incoming mail as required, including date stamping.

To file all correspondence in appropriate files on a daily basis.

To prepare acute/repeat prescriptions for GP signature, ensuring at all times the correct name, address and date of birth of the patient.

To assist with new patient registrations together with inputting their necessary data onto computer and making up new files/amalgamating and process amendments to patient records.

To book interpreters as and when required for patients and advise whether or not request has been completed.

To ensure the prompt return of files on a weekly basis to Business Service Organisation (BSO), ensuring that a printed summary/scanned images are included before returning patient files to BSO. (CCG currently).

To carryout routine daily backups of computer system.

To advise patients of relevant charges for private services, accept payment and issue receipts if necessary.

To photocopy and fax information when required, ensuring photocopying is kept up to date at all times.

To cover duties of absent members of staff as and when required including cover during tea/lunch breaks at reception as and when required.

To send out DNA letters to patients.

To act as chaperone when requested and print off smear forms for the patient/check patient specific directives (PSD).

To attend staff meetings as required and participate fully in annual staff appraisal.

Any other clerical/reception duties as deemed appropriate and requested by senior receptionists or line managers.

To be flexible in the workplace in terms of hours worked as and when the need arises and be prepared to work across sites.

To operate start and end of day procedures in line with practice policy and ensure premises are prepared for staff to receive patients and also secured after use.

To provide an efficient audio/copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals and liaising with organisations relating to patient matters in an accurate and quality manner. Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. www.suffolkprimarycare.uk

In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to Suffolk Primary Care as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of Suffolk Primary Care may only be divulged to authorised persons in accordance with Suffolk Primary Care policies and procedures relating to confidentiality and the protection of personal and sensitive data

Job description Job responsibilities Job Summary To provide comprehensive administrative support for the general practice and to act as focal point for patients and staff. To receive and assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors either in person or via the telephone. Facilitate effective communication between patients and members of the healthcare community. Handle patient complaints in accordance with practice protocols. To provide an efficient and accurate support to the secretarial team, clinicians & patients. Key Responsibilities To respond to all queries and requests for assistance from patients and visitors at reception ensuring at all times that enquires from patients are efficiently and courteously handled. To ensure that telephones are at all times answered promptly and politely at all times, accurate messages taken and calls passed to the appropriate person as necessary, supplying information as required in a timely fashion. To ensure that scanning, filing, record keeping and distribution of documents are undertaken efficiently and promptly. To ensure that the waiting area and leaflet stands are at all times kept tidy and leaflets are re-stocked or removed as required and to check and put away deliveries of stock as required. Use the surgery computer system for appointments, patient data, repeat prescriptions and other patient related tasks. Greet patients and log arrival on the computer/show patients how to use the automated booking in service. Collect any necessary information from the patient for their consultation, deal with any enquiries and provide any information the patient may need. To send out recall letters for chronic disease quality marker clinics in line with requirements of the GP Contract. www.suffolkprimarycare.uk Record requests for house calls, ensuring accurate details are taken and print off visit summary. To frank mail and prepare for posting on a daily basis and deal with including incoming mail as required, including date stamping. To file all correspondence in appropriate files on a daily basis. To prepare acute/repeat prescriptions for GP signature, ensuring at all times the correct name, address and date of birth of the patient. To assist with new patient registrations together with inputting their necessary data onto computer and making up new files/amalgamating and process amendments to patient records. To book interpreters as and when required for patients and advise whether or not request has been completed. To ensure the prompt return of files on a weekly basis to Business Service Organisation (BSO), ensuring that a printed summary/scanned images are included before returning patient files to BSO. (CCG currently). To carryout routine daily backups of computer system. To advise patients of relevant charges for private services, accept payment and issue receipts if necessary. To photocopy and fax information when required, ensuring photocopying is kept up to date at all times. To cover duties of absent members of staff as and when required including cover during tea/lunch breaks at reception as and when required. To send out DNA letters to patients. To act as chaperone when requested and print off smear forms for the patient/check patient specific directives (PSD). To attend staff meetings as required and participate fully in annual staff appraisal. Any other clerical/reception duties as deemed appropriate and requested by senior receptionists or line managers. To be flexible in the workplace in terms of hours worked as and when the need arises and be prepared to work across sites. To operate start and end of day procedures in line with practice policy and ensure premises are prepared for staff to receive patients and also secured after use. To provide an efficient audio/copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals and liaising with organisations relating to patient matters in an accurate and quality manner. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. www.suffolkprimarycare.uk In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to Suffolk Primary Care as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of Suffolk Primary Care may only be divulged to authorised persons in accordance with Suffolk Primary Care policies and procedures relating to confidentiality and the protection of personal and sensitive data

Person Specification

Experience

Essential

• Minimum of one year's experience in a busy customer service, reception or administrative environment.
• Experience of working as part of a team in a fast-paced setting.
• Experience using computerised systems and standard office equipment.
• Understanding of confidentiality requirements and professional handling of sensitive information.

Desirable

• Confidence to use own judgement based on
• resourcefulness and local knowledge in response to patient
• or staff queries.
• Understanding of local health issues.
• Previous NHS experience
• Experience of clinical systems, including SystmOne

Qualifications

Essential

• Educated to GCSE level (or equivalent), including English and Maths.
• Typing qualification (e.g. RSA/ECDL or equivalent) with the ability to accurately input and process information.
• Competent IT skills and ability to use computer systems effectively.

Desirable

• ECDL/CLAIT or other IT qualification.
• NVQ level 2 in customer service.
• Medical receptionist diploma

Person Specification Experience Essential Minimum of one year's experience in a busy customer service, reception or administrative environment. Experience of working as part of a team in a fast-paced setting. Experience using computerised systems and standard office equipment. Understanding of confidentiality requirements and professional handling of sensitive information. Desirable Confidence to use own judgement based on resourcefulness and local knowledge in response to patient or staff queries. Understanding of local health issues. Previous NHS experience Experience of clinical systems, including SystmOne Qualifications Essential Educated to GCSE level (or equivalent), including English and Maths. Typing qualification (e.g. RSA/ECDL or equivalent) with the ability to accurately input and process information. Competent IT skills and ability to use computer systems effectively. Desirable ECDL/CLAIT or other IT qualification. NVQ level 2 in customer service. Medical receptionist diploma

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oakfield Surgery

Address

Oakfield Surgery

Newmarket Hospital

Newmarket

Suffolk

CB8 7JG

United Kingdom

Employer's website

https://suffolkprimarycare.uk/oakfield-surgery/ (Opens in a new tab)

Employer details

Employer name

Oakfield Surgery

Address

Oakfield Surgery

Newmarket Hospital

Newmarket

Suffolk

CB8 7JG

United Kingdom

Employer's website

https://suffolkprimarycare.uk/oakfield-surgery/ (Opens in a new tab)

Job summary

Job Summary

The Triage & Clinical Support Pharmacy Technician/Dispenser plays a vital role in connecting the frontline Patient Services/Reception team with the clinical triage workflow. Working as a key bridge between care navigators and duty clinicians, you will lead the digital intake, initial assessment, and resolution of medication-related queries received via Accurx Patient Triage, EMIS Web, and internal reception requests.

This role requires a highly self-motivated individual who naturally uses their initiative to solve problems, streamline administrative bottlenecks, and support frontline staff. While you will be expected to work proactively, you will be fully supported with structured training, clinical mentorship, and clear practice protocols to safely expand your scope of practice.

Main duties of the job

Key Responsibilities1. Bridge Between Reception & Clinical Triage

Reception & Care Navigation Liaison: Act as the direct liaison for the reception/patient services team, taking verbal and written medication queries from the front desk and helping care navigators correctly route pharmacy requests.

Staff Up-skilling & Guidance: Provide informal guidance to reception staff on medication terminology, prescription turnaround expectations, and identifying urgent clinical warning signs (red flags) that need immediate escalation.

First-Contact Digital Triage: Act as the lead pharmacy contact monitoring incoming Accurx Patient Triage medication requests, online consultation forms, and internal EMIS tasks generated by reception.

2. Proactive Query Resolution & Workflow Management

Taking Initiative: Proactively review medication queues, identifying and resolving routine issues e.g., generic substitutions, stock shortages, dose alignment, and out-of-stock alternatives without needing step-by-step instruction for standard tasks.

Patient Communication: Utilize Accurx SMS, Florey questionnaires, and batch messaging to proactively message patients regarding prescription status, dose changes, or to request updated monitoring data e.g., BP readings, prior to issuing repeat prescriptions.

Structured Escalation: Accurately summarize complex clinical requests, append relevant EMIS consultation notes, and route task threads to Duty GPs

About us

Training, Support & Development

We invest in our team: While self-motivation and initiative are essential, you will not be expected to work in isolation.

Comprehensive Induction: Full initial training on practice-specific EMIS Web templates, Accurx workflows, and protocol-based decision-making.

Clinical Mentorship: Regular 1-to-1 supervision and ongoing support from our Lead Clinical Pharmacists and GP Triage Leads.

Professional Growth: Opportunities and financial support to undertake relevant training courses e.g., CPPE primary care pathways, care navigation, or clinical assessment modules.

Details

Date posted

11 October 2026

Pay scheme

Other

Salary

Depending on experience Competitive rate based on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3452-26-0000

Job locations

50 Church Road

Ashford

Middlesex

TW15 2TU

United Kingdom

Job description

Job responsibilities

Job Title: Triage & Clinical Support Pharmacy Technician / Dispenser

Reports To: Lead Practice Clinical Pharmacist / Practice Manager

Location: General Practice / Primary Care Network Surgery

Clinical Systems: EMIS Web, Accurx Batch Messaging & Patient Triage, Docman 10

Pay Scale/Band: Depending on qualifications and experience

Hours: Full-time

Job Summary

The Triage & Clinical Support Pharmacy Technician/Dispenser plays a vital role in connecting the frontline Patient Services/Reception team with the clinical triage workflow. Working as a key bridge between care navigators and duty clinicians, you will lead the digital intake, initial assessment, and resolution of medication-related queries received via Accurx Patient Triage, EMIS Web, and internal reception requests.

This role requires a highly self-motivated individual who naturally uses their initiative to solve problems, streamline administrative bottlenecks, and support frontline staff. While you will be expected to work proactively, you will be fully supported with structured training, clinical mentorship, and clear practice protocols to safely expand your scope of practice.

Key Responsibilities1. Bridge Between Reception & Clinical Triage

Reception & Care Navigation Liaison: Act as the direct liaison for the reception/patient services team, taking verbal and written medication queries from the front desk and helping care navigators correctly route pharmacy requests.

Staff Up-skilling & Guidance: Provide informal guidance to reception staff on medication terminology, prescription turnaround expectations, and identifying urgent clinical warning signs (red flags) that need immediate escalation.

First-Contact Digital Triage: Act as the lead pharmacy contact monitoring incoming Accurx Patient Triage medication requests, online consultation forms, and internal EMIS tasks generated by reception.

2. Proactive Query Resolution & Workflow Management

Taking Initiative: Proactively review medication queues, identifying and resolving routine issues e.g., generic substitutions, stock shortages, dose alignment, and out-of-stock alternatives without needing step-by-step instruction for standard tasks.

Patient Communication: Utilize Accurx SMS, Florey questionnaires, and batch messaging to proactively message patients regarding prescription status, dose changes, or to request updated monitoring data e.g., BP readings, asthma reviews prior to issuing repeat prescriptions.

Structured Escalation: Accurately summarize complex clinical requests, append relevant EMIS consultation notes, and route task threads to Duty GPs or Clinical Pharmacists when clinical oversight is required.

3. EMIS Web & Prescription Support

EMIS Workflow Processing: Systematically process daily prescription requests, pharmacy tasks, and Electronic Prescription Service EPS queries directly within EMIS Web.

Transfer of Care Docman 10: Action discharge summaries and outpatient letters into EMIS Webreconciling medication changes, adding new items, discontinuing stopped medicines, and flagging discrepancies for clinical review.

High-Risk Drug Safety: Utilize EMIS protocol pop-ups to verify required blood monitoring e.g., DMARDs, DOACs, Lithium is up to date prior to issuing prescriptions.

Training, Support & Development

We invest in our team: While self-motivation and initiative are essential, you will not be expected to work in isolation.

Comprehensive Induction: Full initial training on practice-specific EMIS Web templates, Accurx workflows, and protocol-based decision-making.

Clinical Mentorship: Regular 1-to-1 supervision and ongoing support from our Lead Clinical Pharmacists and GP Triage Leads.

Professional Growth: Opportunities and financial support to undertake relevant training courses e.g., CPPE primary care pathways, care navigation, or clinical assessment modules.

Job description Job responsibilities Job Title: Triage & Clinical Support Pharmacy Technician / DispenserReports To: Lead Practice Clinical Pharmacist / Practice ManagerLocation: General Practice / Primary Care Network SurgeryClinical Systems: EMIS Web, Accurx Batch Messaging & Patient Triage, Docman 10Pay Scale/Band: Depending on qualifications and experienceHours: Full-time Job SummaryThe Triage & Clinical Support Pharmacy Technician/Dispenser plays a vital role in connecting the frontline Patient Services/Reception team with the clinical triage workflow. Working as a key bridge between care navigators and duty clinicians, you will lead the digital intake, initial assessment, and resolution of medication-related queries received via Accurx Patient Triage, EMIS Web, and internal reception requests.This role requires a highly self-motivated individual who naturally uses their initiative to solve problems, streamline administrative bottlenecks, and support frontline staff. While you will be expected to work proactively, you will be fully supported with structured training, clinical mentorship, and clear practice protocols to safely expand your scope of practice.Key Responsibilities1. Bridge Between Reception & Clinical Triage Reception & Care Navigation Liaison: Act as the direct liaison for the reception/patient services team, taking verbal and written medication queries from the front desk and helping care navigators correctly route pharmacy requests. Staff Up-skilling & Guidance: Provide informal guidance to reception staff on medication terminology, prescription turnaround expectations, and identifying urgent clinical warning signs (red flags) that need immediate escalation. First-Contact Digital Triage: Act as the lead pharmacy contact monitoring incoming Accurx Patient Triage medication requests, online consultation forms, and internal EMIS tasks generated by reception.2. Proactive Query Resolution & Workflow Management Taking Initiative: Proactively review medication queues, identifying and resolving routine issues e.g., generic substitutions, stock shortages, dose alignment, and out-of-stock alternatives without needing step-by-step instruction for standard tasks. Patient Communication: Utilize Accurx SMS, Florey questionnaires, and batch messaging to proactively message patients regarding prescription status, dose changes, or to request updated monitoring data e.g., BP readings, asthma reviews prior to issuing repeat prescriptions. Structured Escalation: Accurately summarize complex clinical requests, append relevant EMIS consultation notes, and route task threads to Duty GPs or Clinical Pharmacists when clinical oversight is required.3. EMIS Web & Prescription Support EMIS Workflow Processing: Systematically process daily prescription requests, pharmacy tasks, and Electronic Prescription Service EPS queries directly within EMIS Web. Transfer of Care Docman 10: Action discharge summaries and outpatient letters into EMIS Webreconciling medication changes, adding new items, discontinuing stopped medicines, and flagging discrepancies for clinical review. High-Risk Drug Safety: Utilize EMIS protocol pop-ups to verify required blood monitoring e.g., DMARDs, DOACs, Lithium is up to date prior to issuing prescriptions.Training, Support & DevelopmentWe invest in our team: While self-motivation and initiative are essential, you will not be expected to work in isolation. Comprehensive Induction: Full initial training on practice-specific EMIS Web templates, Accurx workflows, and protocol-based decision-making. Clinical Mentorship: Regular 1-to-1 supervision and ongoing support from our Lead Clinical Pharmacists and GP Triage Leads. Professional Growth: Opportunities and financial support to undertake relevant training courses e.g., CPPE primary care pathways, care navigation, or clinical assessment modules.

Person Specification

Qualifications

Essential

• RequirementEssentialDesirable
• Qualifications NVQ Level 3 in Pharmacy Services / BTEC or equivalent dispensing qualification.
• Registration with the GPhC(Essential for Pharmacy Technician title. Enrolled in or completed the Primary Care Pharmacy Educational Pathway CP.

Desirable

• Experience Minimum 2 years experience in a pharmacy setting General Practice, Community, or Hospita).
• Hands-on experience working with EMIS Web and Accurx SMS, Floreys, Patient Triag). Experience working within a GP reception or duty triage hub.
• Experience processing Docman 10 clinical documents.
• Key Mindset & Attributes Self-motivated & Proactive: Driven to take ownership of tasks and use initiative within standard operating procedures.
• Collaborative Team Player: Excellent interpersonal skills to build strong, supportive working relationships with receptionists and clinicians.
• Problem Solver: Ability to work calmly and methodically under pressure in a fast-paced environment. Understanding of general practice reception workflows and frontline triage challenges.
• Knowledge of local ICB prescribing formularies.

Person Specification Qualifications Essential RequirementEssentialDesirable Qualifications NVQ Level 3 in Pharmacy Services / BTEC or equivalent dispensing qualification. Registration with the GPhC(Essential for Pharmacy Technician title. Enrolled in or completed the Primary Care Pharmacy Educational Pathway CP. Desirable Experience Minimum 2 years experience in a pharmacy setting General Practice, Community, or Hospita). Hands-on experience working with EMIS Web and Accurx SMS, Floreys, Patient Triag). Experience working within a GP reception or duty triage hub. Experience processing Docman 10 clinical documents. Key Mindset & Attributes Self-motivated & Proactive: Driven to take ownership of tasks and use initiative within standard operating procedures. Collaborative Team Player: Excellent interpersonal skills to build strong, supportive working relationships with receptionists and clinicians. Problem Solver: Ability to work calmly and methodically under pressure in a fast-paced environment. Understanding of general practice reception workflows and frontline triage challenges. Knowledge of local ICB prescribing formularies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Studholme Medical Centre

Address

50 Church Road

Ashford

Middlesex

TW15 2TU

United Kingdom

Employer's website

https://www.studholmemc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Studholme Medical Centre

Address

50 Church Road

Ashford

Middlesex

TW15 2TU

United Kingdom

Employer's website

https://www.studholmemc.nhs.uk/ (Opens in a new tab)

Job summary

We are looking for somebody who shares our idea of what a PCN should be - supportive of its member Practices, effective and innovative. You'll be prepared to work hard to look after your patients and work with the lead clinical pharmacist and pharmacy team, wider multidisciplinary team colleagues and PCN leadership team to maintain a resilient and sustainable PCN.

We would like someone to join our team who has at least 1 year experience working as a Clinical Pharmacist in General Practice.

Hours of work per week = 27 to 37 hours

The employer is Network North PCN Ltd

For an informal chat / visit please contact Marie Wragg, PCN Manager [email protected] or David Russell, Lead Clinical Pharmacist [email protected]

To apply, please send your CV and covering letter to [email protected] or apply via NHS jobs.

Main duties of the job

The post holder is a prescribing clinical pharmacist who acts within their professional boundaries, working alongside a team of pharmacists across the PCN which is made up of 5 Practices.

They will improve patients health outcomes and the efficiency of the primary care team by providing direct, accessible and timely medicines and expertise including face to face contact with patients.

The post holder will be an integral part of the PCN, as well as part of a wider general practice and multi-disciplinary team. This includes being a conduit of patient medicines information into and out of hospitals. They will work to optimise medication issues to improve patient care and safety, and augment clinical staff in the management of patients, with minimal support needed from the Lead Pharmacist.

As part of their employment, the post holder will ideally have completed the CPPE pathway and must be an Independent Prescriber, equipping the prescribing clinical pharmacist to be able to practice and prescribe safely and effectively in a primary care setting.

The supervision and mentorship network will be provided to support the prescribing clinical pharmacist.

About us

Network North PCN is a well-established Primary Care Network in North Sheffield, with a stable patient population. We have a compassionate and supportive team. We are committed, friendly and flexible. Key info:

- 5 Practices within the PCN

- On site duty GPs, available for questions/queries/support

- System One and EMIS practices

- Approx. 45,000 patients

- Commitment to CPD

- Emphasis on teaching within Practices

- Forward thinking, innovative and keen to embrace new ways of working

- Multi-disciplinary team - including an Advanced Care Practitioner, Care Coordinators, Clinical Pharmacists, GPs, Mental Health Workers, Pharmacy Technician, Physician Associates, Physiotherapists and Social Prescribing Link Worker

Details

Date posted

11 October 2026

Pay scheme

Other

Salary

£28.80 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3905-26-0002

Job locations

Chapelgreen Practice

Thompson Hill

High Green

Sheffield

S35 4NF

United Kingdom

Mill Road Surgery

98a Mill Road

Ecclesfield

Sheffield

S35 9XQ

United Kingdom

Grenoside Surgery

60 Greno Crescent

Grenoside

Sheffield

S35 8NX

United Kingdom

Foxhill Medical Centre

160 Fox Hill Crescent

Foxhill

Sheffield

S6 1GA

United Kingdom

Ecclesfield Group Practice

96a Mill Road

Ecclesfield

Sheffield

S35 9XQ

United Kingdom

Job description

Job responsibilities

Primary key responsibilities

A prescribing clinical pharmacist at Network North PCN has the following key responsibilities in relation to delivering health services. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

a. Work as part of a multi-disciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas.

b. Be a prescriber and work with and alongside the PCN and general practice team

c. Work with the 5 Practices across the PCN as and where needed

d. Be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews to proactively manage people with complex polypharmacy, especially the elderly, people in care homes, those with multiple co- morbidities (in particular frailty, COPD and asthma) and people with learning disabilities or autism (through STOMP Stop Over Medication Programme)

e. Provide specialist expertise in the use of medicines whilst helping to address both the public health and social care needs of patients at the organisation and to help in tackling inequalities. Compared to a Clinical Pharmacist role, they must have a greater range of clinical skills relating to competences

f. Provide leadership on person-centered medicines optimisation (including ensuring prescribers in the PCN practices conserve antibiotics in line with local antimicrobial stewardship guidance) and quality improvement, whilst contributing to the Quality and Outcomes Framework, enhanced services/local enhanced services, Impact and Investment Fund requirements and also any local PQIS schemes, QIPP and other quality or cost effectiveness initiatives

g. Through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote self-care

h. Have a role in supporting further integration of general practice with the wider healthcare teams (including community and hospital pharmacy) to help improve patient outcomes, ensure better access to healthcare and help manage general practice workload

i. Develop relationships and work closely with other pharmacy professionals across the wider health and social care system

j. Take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists (including mental health and reduction of inappropriate antipsychotic use in people with learning difficulties), liaison with community pharmacists, and anticoagulation

k. Be part of a professional clinical network and have access to appropriate clinical supervision.

l. To act as the point of contact for all medicine related matters, establishing positive working relationships

m. To consult patients within defined levels of competence and independently prescribe acute and repeat medication

n. To receive referrals and directed patients from triage services and other clinicians

o. To receive and resolve medicines queries from patients and other staff

p. To provide medication review services for patients in the practices and during domiciliary visits to local nursing homes

q. To manage a caseload of complex patients

r. To manage a therapeutic drug monitoring system and the recall of patients taking high risk drugs, i.e., anticoagulants, anticonvulsants and DMARDs, etc.

s. To deliver long term condition clinics and home visits, particularly for patients with complicated medication regimes, and prescribe accordingly

t. To provide pharmaceutical consultations to patients with long term conditions as an integral part of the multidisciplinary team

u. To review medications for newly registered patients

v. To improve patient and carer understanding of confidence in and compliance with their medication

w. To maintain accurate clinical records in conjunction with extant legislation

x. To encourage cost-effective prescribing throughout the PCN

y. To implement and embed a robust repeat prescribing system

z. To provide advice and answer medication related queries from patients and staff

aa. To organise and oversee the PCNs medicines optimisation systems, including the repeat prescribing and medication review systems

bb. To improve the quality and effectiveness of prescribing through clinical audit and education, to improve performance against NICE standards and clinical and prescribing guidance.

cc. To develop yourself and the role through participation in clinical supervision, training and service redesign activities

dd. To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs. To apply infection-control measures within the PCN practices according to local and national guidelines

ee. To provide subject matter expertise on medication monitoring, implementing and embedding a robust system

ff. Share expertise with the various students across the Practices and have students shadow them in clinic

gg. To support clinicians with the management of patients suffering from drug and alcohol dependencies

hh. To actively signpost patients to the correct healthcare professional

ii. To manage a caseload of complex patients and potential care institutions and to provide advice for the GP management of more complex patients or areas such as addictive behaviours, severe mental illness or end of life care

jj. To review the latest guidance, ensuring the organisation conforms to NICE, CQC guidance etc.

kk. To provide targeted support and proactive reviews for vulnerable, complex patients and those at risk of admission and re-admission to secondary care

ll. To handle prescription queries and requests directly

mm. To provide proactive leadership on medicines and prescribing systems to the organisation, patients and their carers

nn. To support in the delivery of enhanced services and other service requirements on behalf of the organisation

oo. To participate in the management of patient complaints when requested to do so, and participate in the identification of any necessary learning brought about through clinical incidents and near-miss events

pp. To undertake all mandatory training and induction programmes

qq. To contribute to and embrace the spectrum of clinical governance

rr. To attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

ss. To attend pharmacy team meetings and other clinical team meetings

tt. To contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care

uu. To maintain a clean, tidy, effective working area at all times.

vv. Carry out clinical audits

ww. Help the PCN prepare for Neighborhood working

Secondary responsibilities

In addition to the primary responsibilities, the prescribing clinical pharmacist may be requested to:

a. Agree and review prescribing formularies and protocols, and monitor compliance levels

b. Improve the data quality of medicines records and linking to conditions

c. Deliver training, mentoring and guidance to other clinicians and staff on medicine issues

d. Working in partnership with pharmacists and clinicians in local hospital(s), improve the safety and quality of prescribing after discharge from hospital admissions and attendance

e. Provide support to prescription administrative/dispensary staff

f. Produce pharmacy updates (e.g. Bulletins) and share other communications as needed

g. Develop a specialist area of interest

h. Work with community pharmacists, hospital pharmacists and other stakeholders in the medicines supply chain to improve patient experience and manage incidents

i. Support virtual and remote models of consultation and support, including e- consultations, remote medication review, and telehealth and telemedicine

j. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

k. Duties may vary from time to time without changing the general character of the post or the level of responsibility

This is not intended to be an exhaustive list of duties. Other duties will be added and/or amended to suit the ever-changing needs of General Practice.

Job description Job responsibilities Primary key responsibilities A prescribing clinical pharmacist at Network North PCN has the following key responsibilities in relation to delivering health services. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. a. Work as part of a multi-disciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. b. Be a prescriber and work with and alongside the PCN and general practice team c. Work with the 5 Practices across the PCN as and where needed d. Be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews to proactively manage people with complex polypharmacy, especially the elderly, people in care homes, those with multiple co- morbidities (in particular frailty, COPD and asthma) and people with learning disabilities or autism (through STOMP Stop Over Medication Programme) e. Provide specialist expertise in the use of medicines whilst helping to address both the public health and social care needs of patients at the organisation and to help in tackling inequalities. Compared to a Clinical Pharmacist role, they must have a greater range of clinical skills relating to competences f. Provide leadership on person-centered medicines optimisation (including ensuring prescribers in the PCN practices conserve antibiotics in line with local antimicrobial stewardship guidance) and quality improvement, whilst contributing to the Quality and Outcomes Framework, enhanced services/local enhanced services, Impact and Investment Fund requirements and also any local PQIS schemes, QIPP and other quality or cost effectiveness initiatives g. Through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote self-care h. Have a role in supporting further integration of general practice with the wider healthcare teams (including community and hospital pharmacy) to help improve patient outcomes, ensure better access to healthcare and help manage general practice workload i. Develop relationships and work closely with other pharmacy professionals across the wider health and social care system j. Take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists (including mental health and reduction of inappropriate antipsychotic use in people with learning difficulties), liaison with community pharmacists, and anticoagulation k. Be part of a professional clinical network and have access to appropriate clinical supervision. l. To act as the point of contact for all medicine related matters, establishing positive working relationships m. To consult patients within defined levels of competence and independently prescribe acute and repeat medication n. To receive referrals and directed patients from triage services and other clinicians o. To receive and resolve medicines queries from patients and other staff p. To provide medication review services for patients in the practices and during domiciliary visits to local nursing homes q. To manage a caseload of complex patients r. To manage a therapeutic drug monitoring system and the recall of patients taking high risk drugs, i.e., anticoagulants, anticonvulsants and DMARDs, etc. s. To deliver long term condition clinics and home visits, particularly for patients with complicated medication regimes, and prescribe accordingly t. To provide pharmaceutical consultations to patients with long term conditions as an integral part of the multidisciplinary team u. To review medications for newly registered patients v. To improve patient and carer understanding of confidence in and compliance with their medication w. To maintain accurate clinical records in conjunction with extant legislation x. To encourage cost-effective prescribing throughout the PCN y. To implement and embed a robust repeat prescribing system z. To provide advice and answer medication related queries from patients and staff aa. To organise and oversee the PCNs medicines optimisation systems, including the repeat prescribing and medication review systems bb. To improve the quality and effectiveness of prescribing through clinical audit and education, to improve performance against NICE standards and clinical and prescribing guidance. cc. To develop yourself and the role through participation in clinical supervision, training and service redesign activities dd. To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs. To apply infection-control measures within the PCN practices according to local and national guidelines ee. To provide subject matter expertise on medication monitoring, implementing and embedding a robust systemff. Share expertise with the various students across the Practices and have students shadow them in clinicgg. To support clinicians with the management of patients suffering from drug and alcohol dependencieshh. To actively signpost patients to the correct healthcare professionalii. To manage a caseload of complex patients and potential care institutions and to provide advice for the GP management of more complex patients or areas such as addictive behaviours, severe mental illness or end of life carejj. To review the latest guidance, ensuring the organisation conforms to NICE, CQC guidance etc.kk. To provide targeted support and proactive reviews for vulnerable, complex patients and those at risk of admission and re-admission to secondary carell. To handle prescription queries and requests directlymm. To provide proactive leadership on medicines and prescribing systems to the organisation, patients and their carersnn. To support in the delivery of enhanced services and other service requirements on behalf of the organisationoo. To participate in the management of patient complaints when requested to do so, and participate in the identification of any necessary learning brought about through clinical incidents and near-miss eventspp. To undertake all mandatory training and induction programmesqq. To contribute to and embrace the spectrum of clinical governancerr. To attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreedss. To attend pharmacy team meetings and other clinical team meetings tt. To contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct careuu. To maintain a clean, tidy, effective working area at all times.vv. Carry out clinical audits ww. Help the PCN prepare for Neighborhood working Secondary responsibilities In addition to the primary responsibilities, the prescribing clinical pharmacist may be requested to: a. Agree and review prescribing formularies and protocols, and monitor compliance levels b. Improve the data quality of medicines records and linking to conditions c. Deliver training, mentoring and guidance to other clinicians and staff on medicine issues d. Working in partnership with pharmacists and clinicians in local hospital(s), improve the safety and quality of prescribing after discharge from hospital admissions and attendance e. Provide support to prescription administrative/dispensary staff f. Produce pharmacy updates (e.g. Bulletins) and share other communications as needed g. Develop a specialist area of interest h. Work with community pharmacists, hospital pharmacists and other stakeholders in the medicines supply chain to improve patient experience and manage incidents i. Support virtual and remote models of consultation and support, including e- consultations, remote medication review, and telehealth and telemedicine j. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner k. Duties may vary from time to time without changing the general character of the post or the level of responsibility This is not intended to be an exhaustive list of duties. Other duties will be added and/or amended to suit the ever-changing needs of General Practice.

Person Specification

Skills

Essential

• - Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
• - Excellent interpersonal, influencing, negotiation and organisational skills with the ability to constructively challenge the views and practices of managers and clinicians
• - Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
• - Ability to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
• - Clear, polite telephone manner
• - Good clinical system IT knowledge of EMIS/SystmOne
• - Ability to promote best practice regarding all pharmaceutical matters
• - Effective time management (planning and organising)
• - Demonstrate personal accountability and emotional resilience, and work well under pressure

Qualifications

Essential

• The prescribing clinical pharmacist:
• - Is a GPhC registered pharmacist
• - Holds a GPhC Independent Prescribing qualification

Desirable

• The prescribing clinical pharmacist:
• - has qualified from an approved 18-month CPPE training pathway that equips them to:
• a.Be able to practice and prescribe safely and effectively in a primary care setting
• b.Be able to assist Practices to deliver the key responsibilities outlined in the annual Network Contracted Enhanced Service Specification
• - Has a minor ailments certification
• - Has a medicines management qualification

Experience

Essential

• The prescribing clinical pharmacist has:
• - A minimum of one year working as a clinical pharmacist within a General Practice setting
• - An appreciation of the nature of and experience of working in PCNs and general practice.
• - An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
• - Experience and an awareness of common acute and chronic conditions that are likely to be seen in general practice
• - An appreciation of the NHS landscape, including the relationships between individual practices, PCNs and the commissioners
• - Broad knowledge of PCNs and general practice

Desirable

• - In-depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare
• - Understanding of the mentorship process

Personal Qualities

Essential

• - Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
• - Ability to use own initiative, discretion and sensitivity
• - Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• - Flexible and cooperative
• - Ability to identify risk and assess/manage risk when working with individuals
• - Compassionate and maintain integrity
• - Able to provide leadership and to finish work tasks
• - Problem solving and analytical skills
• - Ability to maintain confidentiality
• - Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety

Other requirements

Essential

• - Clear Disclosure Barring Service (DBS) check
• - Evidence of continuing professional development
• - Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home

Desirable

• Flexibility to work outside of core office hours where needed.

Person Specification Skills Essential - Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face - Excellent interpersonal, influencing, negotiation and organisational skills with the ability to constructively challenge the views and practices of managers and clinicians - Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports - Ability to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions - Clear, polite telephone manner - Good clinical system IT knowledge of EMIS/SystmOne - Ability to promote best practice regarding all pharmaceutical matters - Effective time management (planning and organising) - Demonstrate personal accountability and emotional resilience, and work well under pressure Qualifications Essential The prescribing clinical pharmacist: - Is a GPhC registered pharmacist - Holds a GPhC Independent Prescribing qualification Desirable The prescribing clinical pharmacist: - has qualified from an approved 18-month CPPE training pathway that equips them to: a.Be able to practice and prescribe safely and effectively in a primary care setting b.Be able to assist Practices to deliver the key responsibilities outlined in the annual Network Contracted Enhanced Service Specification - Has a minor ailments certification - Has a medicines management qualification Experience Essential The prescribing clinical pharmacist has: - A minimum of one year working as a clinical pharmacist within a General Practice setting - An appreciation of the nature of and experience of working in PCNs and general practice. - An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing - Experience and an awareness of common acute and chronic conditions that are likely to be seen in general practice - An appreciation of the NHS landscape, including the relationships between individual practices, PCNs and the commissioners - Broad knowledge of PCNs and general practice Desirable - In-depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare - Understanding of the mentorship process Personal Qualities Essential - Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct - Ability to use own initiative, discretion and sensitivity - Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity - Flexible and cooperative - Ability to identify risk and assess/manage risk when working with individuals - Compassionate and maintain integrity - Able to provide leadership and to finish work tasks - Problem solving and analytical skills - Ability to maintain confidentiality - Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety Other requirements Essential - Clear Disclosure Barring Service (DBS) check - Evidence of continuing professional development - Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home Desirable Flexibility to work outside of core office hours where needed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Foxhill Medical Centre

Address

Chapelgreen Practice

Thompson Hill

High Green

Sheffield

S35 4NF

United Kingdom

Employer's website

https://www.foxhillmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Foxhill Medical Centre

Address

Chapelgreen Practice

Thompson Hill

High Green

Sheffield

S35 4NF

United Kingdom

Employer's website

https://www.foxhillmedicalcentre.co.uk/ (Opens in a new tab)

Job summary

This is a fantastic opportunity for a band 7 Physiotherapist or Occupational Therapist to join a cohesive hand therapy team working with two specialist hand surgeons, extended scope hand therapists, band 7 hand therapist and rehabilitation technician at East Surrey Hospital.

We deliver specialist therapy to patients with musculoskeletal injuries and acquired conditions. We have the privilege of working closely with patients during their treatment planning and recovery. As part of the multi-disciplinary specialist team, you will treat patients with a range of injuries and conditions affecting the hand, developing rehabilitation programmes in both one-to-one and group environments and where appropriate via digital and virtual technology. The post holder will be expected to provide intensive therapy to maximise patients' quality of life, independence in activities of daily living and have a flexible approach to working within the changing landscape of healthcare delivery.

The post is full time, flexible working patterns and job sharing would be considered.

Main duties of the job

For further information, please see the attached job description and person specification for a full list of duties and responsibilities.

About us

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.

Job summary

The Rotherham NHS Foundation Trust is an innovative, integrated healthcare organisation which continues to develop at pace. We serve a population of over 250,000 in the Rotherham area through impressive modern facilities at Rotherham Hospital, as well as community-based sites and directly in patients homes. We employ 4,300 colleagues providing excellent patient care and with an annual turnover of over £236 million. We are recognised for the high quality of compassionate care we provide for our patients and their families. Whilst there remain challenges ahead, we are well positioned through our programme of transformation and our work with partners to create safe, high quality and affordable integrated healthcare services which are fit for the future needs of our population. We are looking for an enthusiastic, motivated and committed pharmacist who is interested in participating in a clinical diploma, to work within our well-established and friendly medicines management team. With a strong focus on ward based clinical care you will join a well-respected and experienced team, enhancing the care given to our patients. The post will involve weekend working on a rota basis and an out of hours commitment operated from home.

Main duties of the job

The role of the successful candidate will include:

Providing pharmaceutical care to patients from admission to discharge on the wards

Working as a pharmacist in the multi-disciplinary team

Working with other members of the medicines management team

Working within the manufacturing department

Educating patients and their carers on their medicines

Supervision and training of junior members of the pharmacy staff and pharmacy students

On the job learning under the supervision of senior clinical pharmacists and access to a clinical diploma run via The University of Bradford.

If youre looking for a new challenge, are newly qualified/about to qualify, or are just looking for a change we would be interested in talking to you. Please contact: Eleanor Lowey, Lead Pharmacist Education and Training, tel: 01709 428273 ([email protected]).

Please note that this advert may close early if sufficient numbers of applications are received

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

Please note that the Trust does not currently offer Skilled Worker visa sponsorship Nursing and HCSW roles. Applications are welcomed from candidates who can demonstrate an alternative right to work in the UK.

Job summary

This is a fantastic opportunity for a motivated and enthusiastic Dietitian to join our Team. We deliver a nutrition and dietetic service within Ipswich Hospital, as well as, across East Suffolk in a variety of care environments.

This post will provide the opportunity to deliver dietetic service to a range of adult wards in the hospital including general medicine, surgery, trauma and orthopaedics, gastroenterology and oncology. In addition you will run general outpatient clinics.There is also the opportunity to work in a range of settings including community hospitals if this is something you are interested in.

You will benefit from working alongside specialist dietitians with expertise in a range of specialities including oncology, paediatrics, home enteral feeding and renal. You will also gain experience in supporting initiatives to promote MUST screening/management of malnutrition and have opportunities to deliver training/education to patients and healthcare staff.

The Dietetic Team consists of 26 Dietitians and 4 Dietetic Support Staff. We are also supported by secretarial and administrative staff. You will have access to regular supervision and have opportunities to undertake continuing professional development.

Please note: We are also recruiting for a Community Dietitian post. This will be fixed term until 18th July 2027

Main duties of the job

• To manage a defined caseload, using evidence-based, patient centred principles to assess plan implement and evaluate dietary interventions for a range of medical conditions.
• To gain experience and develop skills and knowledge in various clinical areas. To undertake nutritional assessments taking into consideration biochemistry, anthropometrics, clinical condition and dietary intake.
• To participate in patient care to ensure that dietetic outcomes influence any decision regarding overall care plan.
• To provide support, education and advice to patients and carers regarding aspects of diet therapy e.g. dietary modification, food fortification, nutritional supplementation, enteral nutrition. To ensure that any treatment plan is compatible with the patient's lifestyle, religious and cultural beliefs, functional ability and health outcome.
• To plan and prioritise own clinical caseload and that of dietetic students and support staff.

About us

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us -https://www.youtube.com/watch?v=GkPu7HphU8A

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year per annum

Contract

Fixed term

Duration

5 months

Working pattern

Full-time

Reference number

432-HR942-26

Job locations

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD

United Kingdom

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

• Degree / Postgraduate Diploma in Dietetics or equivalent
• Registration with Health Professions Council
• Member of British Dietetic Association
• Ability to travel between various locations

Desirable

• Member of Special Interest Group

Experience

Essential

• Portfolio of evidence of CPD
• Wide range of clinical placements

Desirable

• Prior work/voluntary experience working with people

Knowledge

Essential

• Broad up to date knowledge and practical application of clinical dietetics
• Good knowledge of MUST and food first principles
• Knowledge and understanding of BDA professional standards
• Basic IT skills e.g. keyboard skills, PowerPoint

Desirable

• Supervisory skills for student training
• Completed audit and research projects

Person Specification Qualifications Essential Degree / Postgraduate Diploma in Dietetics or equivalent Registration with Health Professions Council Member of British Dietetic Association Ability to travel between various locations Desirable Member of Special Interest Group Experience Essential Portfolio of evidence of CPD Wide range of clinical placements Desirable Prior work/voluntary experience working with people Knowledge Essential Broad up to date knowledge and practical application of clinical dietetics Good knowledge of MUST and food first principles Knowledge and understanding of BDA professional standards Basic IT skills e.g. keyboard skills, PowerPoint Desirable Supervisory skills for student training Completed audit and research projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD

United Kingdom

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Heath Road

Ipswich

IP4 5PD

United Kingdom

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Job summary

We have a fabulous opportunity for an Occupational Therapist to join the community team based at Walton, we offer rehab and complex discharge planning to our patients, enabling a safe discharge home.

The role supports 7-day working and there will be a requirement to cover some weekends and bank holidays as part of our rapid response service, approx. 1 in 8 weekends.

This is an exciting opportunity for an enthusiastic and highly motivated band 5 occupational therapist to join the Chesterfield Core Community Therapy team.

This role would give the successful applicants the opportunity to be part of the wider core team within Chesterfield, under the wider umbrella of community therapy- an experienced team with a wealth of knowledge.

Our multi-disciplinary approach to care supports patients with a wide range of conditions; including complex comorbidities, palliative care and frailty.

The successful applicant will require the ability to integrate into our MDT, understanding the roles we all have to play.

The successful candidates must be highly motivated with excellent communication skills, have the ability to work on their own initiative, but also be an effective team worker, and be keen to help develop the role of therapy on the ward.

Due to the nature of the role, applicants must be able to travel independently across the locality and have access to a suitable vehicle for business purposes.

Main duties of the job

You will need to effectively engage with your patients, peer groups, and service users in all elements of your role, leading by example and promoting a supportive and caring culture.

This will require an inclusive, transparent, open approach to your role, whereby you are happy to be accountable to others and to go that extra mile when required.You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.

As a key person in the directorate you will act as a role model, be inspirational, dynamic and a courageous individual.As a clinical employee it will be your responsibility to ensure that your behaviour and values reflect those set out in the DCHS Way.The opportunity to develop advanced skills across a variety of different settings, the right candidate can expect to be supported and coached within this role.DCHS provides a preceptorship programme for newly-qualified staff and is committed to investing in both clinical and leadership development of its staff through a robust process of regular appraisal and supervision.

About us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

842-CCS-7896-26

Job locations

Walton Hospital

whitecotes lane

Chesterfield

S40 3HW

United Kingdom

Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Job description Job responsibilities Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Qualifications

Essential

• HCPC registered or working towards this
• Occupational Therapy Diploma/Degree or working towards this

Desirable

• L'Apple accredited or equivalent

Experience

Essential

• Varied clinical experience

Desirable

• Community experience
• Experience of implementing service improvement

Skills and Attributes

Essential

• Excellent communication skills
• Ability to problem solve
• Excellent IT skills

Desirable

• Teaching/Mentoring skills or willingness to acquire

Vehicle and licence

Essential

• Applicants must be able to travel independently across the locality and have access to a suitable vehicle for business purposes.

Person Specification Qualifications Essential HCPC registered or working towards this Occupational Therapy Diploma/Degree or working towards this Desirable L'Apple accredited or equivalent Experience Essential Varied clinical experience Desirable Community experience Experience of implementing service improvement Skills and Attributes Essential Excellent communication skills Ability to problem solve Excellent IT skills Desirable Teaching/Mentoring skills or willingness to acquire Vehicle and licence Essential Applicants must be able to travel independently across the locality and have access to a suitable vehicle for business purposes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Walton Hospital

whitecotes lane

Chesterfield

S40 3HW

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Walton Hospital

whitecotes lane

Chesterfield

S40 3HW

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job summary

Ready for the next step in your counselling career, in a specialism with profound impact on patients' lives? We need a driven individual to join the Leicester Fertility Centre (LFC) team at Leicester Royal Infirmary (LRI). We provide diagnostic testing and treatments such as insemination and in vitro fertilization (IVF), for the 1 in 7 couples with problems conceiving, and same sex couples and single patients wishing to start a family. Our life-changing services include fertility cryopreservation for cancer and transgender patients and egg, sperm and embryo donation.

Various types of counselling are provided including support, implications and therapeutic. Counselling is offered to patients, gamete donors and their families, recipients of donated gametes, and those conceived via donation. With the opening of the UK donor register, there is an increased need to help those considering making applications for information.

If you can confidently support fertility patients' emotional and psychological needs as a Fertility Counsellor, we'd love to hear from you about this rewarding role in an ever-modernizing sector.

Main duties of the job

comfortable working independently, be assertive, use initiative and judgement to implement new processesline manage other counselling staff, motivate othersattend meetings, follow up actionsprioritise workload, act under pressureconduct staff competency assessments, protocol review, directing complaints to the Quality Managerperform 'Welfare of the child' assessmentsbe professional, liaising via telephone, email, in person and participating in online meetingsexcellent interpersonal skills, able to build rapport with patients, communicate with referring cliniciansrespond politely and empathetically to anxious and distressed patients, maintaining confidentialityprocess sensitive information in a fast-paced environmentdeal promptly and efficiently with urgent and routine enquiries, signpost to useful resourcesaccurate correspondence, record keeping and database input, liaising with administratorshigh level concentration skills, understanding of medical terminology.competent in word processingmanage counselling appointment diary, ensure optimal clinic utilisation, flag capacity issueswork closely with doctors, nurses, administrators and laboratory staffresilient, cover colleagues in times of staff shortages, annual leave or sicknessaccess to supervision, annual appraisal to focus on your developmentuse specialist software for electronic patient consent

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

https://www.uhleicester.nhs.uk

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

358-8253347-W&C

Job locations

Leicester Royal Infirmary

Infirmary Close

Leicester

LE1 5WW

United Kingdom

Job description

Job responsibilities

Helping patients to:

Deal with infertility and treatment, providing information, implications, support and therapeutic counsellingComprehend the medical factsUnderstand the alternativesChoose the course of actionUnderstand the legal aspects and implications of treatment to them and both potential and existing childrenMake the best possible adjustment to their infertility, and where necessary come to terms with treatment not working and continuing childlessnessDeal with cryopreservation of gametes due to cancer or gender reassignmentUnderstand the implications of donating or receiving eggs, sperm and embryosMake lifestyle changes, e.g. weight loss, giving up smoking

Key relationships

Administrators, Counsellors, Nurse Specialists, Clinical Scientists, Consultant Gynaecologists, Quality ManagerGeneral Manager, MatronUHL ethics committee, patient safety team.Other specialties [oncology, endocrinology, urology, genetics, EPAU, GAUExternal inspectorsInternational egg donation clinicsPatient and donor support groupsGPs

Patient care

Act as named counsellor for patients and their partners before, during and after treatment consultation.Ensure that the views of patients, or those speaking on their behalf, are well received; and that complaints, both formal and informal, are received courteously and responded to promptly in line with Trust guidelines.Maintain a good working environment in which patients receive a high standard of care.Assess patients to determine where there is a need for referral to specialist therapeutic counselling and make appropriate referral e.g. psychosexual, adoption, fostering, surrogacy.Maintain client confidentiality except in cases where the client is at risk of causing harm to either themselves or to others and refer on to specialist service where appropriate.Take responsibility for accepting referrals from GPs, hospital doctors and other health care professionals, prioritizing action accordingly.Maintain standards of care in accordance with BACP Code of Conduct and code of Ethics and Practice.Respectful, welcoming, supportive approach for inclusivity, e.g. correct use of pronouns and preferred names for transgender patients; organization of interpreter services.Take appropriate action when patients present with suicidal ideation or intent.Conduct welfare of the child assessments for existing and unborn child, and communicate any concerns to the team via reports to clinical review meeting and referral to tertiary parties as required (ethics committee, safeguarding, GP).Ensure patients have proper understanding of legal parenthood.

Communication with patients and donors

Elicit clients concerns and expectations, building rapport.Take and accurately document clients detailed family history.Interpret medical, family and psychological history.Confirm diagnostic information.Communicate test results and treatment information to patients and their partners.Receive and provide highly complex and possibly conflicting information.Identify and respond to emerging issues for the client or family.Identify changes of risk within the family.Take responsibility for communicating and applying new scientific information for the benefit of the individual/couple/family over an open-ended time frame.Interpret and communicate normal and abnormal test results to patients and health care professionals.Expertly communicate highly sensitive and potentially psychologically damaging information, which may cause high levels of distress e.g. giving a couple an abnormal test result, confirming that the use of own gametes is not possible.Communicate with patients whose treatment has failed or who are bereaved and provide support e.g. around loss of pregnancy or stillbirth.Following genetic counselling, help patients with genetic conditions to explore how this affects them psychologically.Offer support to prospective donors who are unsuitable to accept for donation.Implications counselling for donors considering removal of anonymity.Assist donor conceived people and families wanting information about donors and half siblings from the register.Liaison with relevant colleagues in arranging an evacuation of uterus following an abnormal ultrasound scan result.Support patients of deceased partners who have previously stored gametesUse non-directive and other counselling skills to counsel patients about various treatment options and to facilitate decision making.Identify and manage conflict within couples created by sensitive treatment management options information.Manage conflict when patients demands are incompatible to professional responsibilities and resources.Deal with patients who have great difficulty accepting a clinical diagnosis or an infertility test result.Use counselling skills to communicate sensitively in the presence of language, cultural and/or medical issues, or when dealing with cases where there is antagonism and/or highly sensitive atmosphere, e.g. in the presence of a complex ethical, cultural or psychiatric issue.Facilitate the development of patient information leaflets.

Communication with Colleagues

Ensure good communication with counsellors to facilitate provision of a safe, effective service, where staff are well supported.Liaise with laboratory colleagues regarding tests and their interpretation.Liaise with other laboratories and departments to obtain and provide information.Liaise with colleagues in other Assisted Reproduction centres to obtain and provide information and to establish understanding and cooperation.Discuss cases with clinical or ethical complexity with colleagues where appropriate.Challenge negative attitudes/ practice.Liaising with donor coordinators and HFEA for requests to open the donor register.

Governance

Responsible for ensuring appropriate systems are in place to evidence ongoing compliance of counselling provision with local and national policies as required for HFEA, CQC, BICA, BFS, and ISO 9001 standards. Represent counselling service at inspection to support maintenance of HFEA licence and ISO 9001 certification.To attend and contribute to departmental meetings.To actively promote effective clinical governance within the Assisted Conception Unit and UHL NHS Trust.To ensure that the recommendations of relevant professional and national bodies related to fertility counselling are disseminated to staff and that the best practice identified is adopted by the department.Encourage survey return; continually review uptake and performance against KPIs, proactively addressing areas of concern and undertaking audits as required.Conduct regular protocol review and staff competency assessments.Support the quality manager with complaints/ incident reporting and corrective actions.

Educational Activities

Prepare and present scientific articles in the clinical and departmental journal clubs.Participate in the teaching of infertility issues and counselling to other professionals.Act as an educational resource for medical and other personnel attached to the Assisted Conception Unit team.

Continued Professional Development

Complete Trust induction process, engage in annual appraisal.To achieve and maintain own registration as a fertility counsellor.Take personal responsibility for continuing professional self-development and keep up to date with changes in the practice of fertility counselling.Attend regular clinical/counselling peer supervision sessions as provided by the unit or as arranged individually in line with BICA guidance.Actively participate in local, regional and national networking and relevant professional bodies to maintain and develop expert knowledge in the speciality.Actively promote the training of fertility counsellors.Maintain up to date knowledge of professional issues for instance by membership on appropriate working parties/committees.Complete all statutory and mandatory training as required by the CBU/Trust.Support the introduction of new procedures/ technology for service improvements.

Information Resources

Ensure all clinical documents are up-to-date, accurate, contemporaneous, legible and appropriately filed.Take minutes of meetings as required.Diary management, accurately record data on patient information systemsEnsure that in house databases are used effectively and developed according to service need thus facilitating provision of local and national data requirements.Provide summaries of workload and reports as required to manage systems of evaluation including quantitative and qualitative data.Redaction of donor codes for patient facing information.Support use of paperless working when possible.

Research

Access and critically appraise research findings and literature reviews relating to clinical practice and modify practice accordingly.UHL has strong links with local universities and there are opportunities for the postholder to initiate and participate in research as part of their continued professional development.

Health & Safety

Support the implementation of annual CMG H&S action plans.Provide safe environment for employees, patients and visitors; stagger lunch breaks.Ensure staff understand and comply with legal H&S obligations at work.Report any accidents, verbal abuse.Assist quality manager with risk assessments.

Job description Job responsibilities Helping patients to: Deal with infertility and treatment, providing information, implications, support and therapeutic counsellingComprehend the medical factsUnderstand the alternativesChoose the course of actionUnderstand the legal aspects and implications of treatment to them and both potential and existing childrenMake the best possible adjustment to their infertility, and where necessary come to terms with treatment not working and continuing childlessnessDeal with cryopreservation of gametes due to cancer or gender reassignmentUnderstand the implications of donating or receiving eggs, sperm and embryosMake lifestyle changes, e.g. weight loss, giving up smoking Key relationships Administrators, Counsellors, Nurse Specialists, Clinical Scientists, Consultant Gynaecologists, Quality ManagerGeneral Manager, MatronUHL ethics committee, patient safety team.Other specialties [oncology, endocrinology, urology, genetics, EPAU, GAUExternal inspectorsInternational egg donation clinicsPatient and donor support groupsGPs Patient care Act as named counsellor for patients and their partners before, during and after treatment consultation.Ensure that the views of patients, or those speaking on their behalf, are well received; and that complaints, both formal and informal, are received courteously and responded to promptly in line with Trust guidelines.Maintain a good working environment in which patients receive a high standard of care.Assess patients to determine where there is a need for referral to specialist therapeutic counselling and make appropriate referral e.g. psychosexual, adoption, fostering, surrogacy.Maintain client confidentiality except in cases where the client is at risk of causing harm to either themselves or to others and refer on to specialist service where appropriate.Take responsibility for accepting referrals from GPs, hospital doctors and other health care professionals, prioritizing action accordingly.Maintain standards of care in accordance with BACP Code of Conduct and code of Ethics and Practice.Respectful, welcoming, supportive approach for inclusivity, e.g. correct use of pronouns and preferred names for transgender patients; organization of interpreter services.Take appropriate action when patients present with suicidal ideation or intent.Conduct welfare of the child assessments for existing and unborn child, and communicate any concerns to the team via reports to clinical review meeting and referral to tertiary parties as required (ethics committee, safeguarding, GP).Ensure patients have proper understanding of legal parenthood. Communication with patients and donors Elicit clients concerns and expectations, building rapport.Take and accurately document clients detailed family history.Interpret medical, family and psychological history.Confirm diagnostic information.Communicate test results and treatment information to patients and their partners.Receive and provide highly complex and possibly conflicting information.Identify and respond to emerging issues for the client or family.Identify changes of risk within the family.Take responsibility for communicating and applying new scientific information for the benefit of the individual/couple/family over an open-ended time frame.Interpret and communicate normal and abnormal test results to patients and health care professionals.Expertly communicate highly sensitive and potentially psychologically damaging information, which may cause high levels of distress e.g. giving a couple an abnormal test result, confirming that the use of own gametes is not possible.Communicate with patients whose treatment has failed or who are bereaved and provide support e.g. around loss of pregnancy or stillbirth.Following genetic counselling, help patients with genetic conditions to explore how this affects them psychologically.Offer support to prospective donors who are unsuitable to accept for donation.Implications counselling for donors considering removal of anonymity.Assist donor conceived people and families wanting information about donors and half siblings from the register.Liaison with relevant colleagues in arranging an evacuation of uterus following an abnormal ultrasound scan result.Support patients of deceased partners who have previously stored gametesUse non-directive and other counselling skills to counsel patients about various treatment options and to facilitate decision making.Identify and manage conflict within couples created by sensitive treatment management options information.Manage conflict when patients demands are incompatible to professional responsibilities and resources.Deal with patients who have great difficulty accepting a clinical diagnosis or an infertility test result.Use counselling skills to communicate sensitively in the presence of language, cultural and/or medical issues, or when dealing with cases where there is antagonism and/or highly sensitive atmosphere, e.g. in the presence of a complex ethical, cultural or psychiatric issue.Facilitate the development of patient information leaflets. Communication with Colleagues Ensure good communication with counsellors to facilitate provision of a safe, effective service, where staff are well supported.Liaise with laboratory colleagues regarding tests and their interpretation.Liaise with other laboratories and departments to obtain and provide information.Liaise with colleagues in other Assisted Reproduction centres to obtain and provide information and to establish understanding and cooperation.Discuss cases with clinical or ethical complexity with colleagues where appropriate.Challenge negative attitudes/ practice.Liaising with donor coordinators and HFEA for requests to open the donor register. Governance Responsible for ensuring appropriate systems are in place to evidence ongoing compliance of counselling provision with local and national policies as required for HFEA, CQC, BICA, BFS, and ISO 9001 standards. Represent counselling service at inspection to support maintenance of HFEA licence and ISO 9001 certification.To attend and contribute to departmental meetings.To actively promote effective clinical governance within the Assisted Conception Unit and UHL NHS Trust.To ensure that the recommendations of relevant professional and national bodies related to fertility counselling are disseminated to staff and that the best practice identified is adopted by the department.Encourage survey return; continually review uptake and performance against KPIs, proactively addressing areas of concern and undertaking audits as required.Conduct regular protocol review and staff competency assessments.Support the quality manager with complaints/ incident reporting and corrective actions. Educational Activities Prepare and present scientific articles in the clinical and departmental journal clubs.Participate in the teaching of infertility issues and counselling to other professionals.Act as an educational resource for medical and other personnel attached to the Assisted Conception Unit team. Continued Professional Development Complete Trust induction process, engage in annual appraisal.To achieve and maintain own registration as a fertility counsellor.Take personal responsibility for continuing professional self-development and keep up to date with changes in the practice of fertility counselling.Attend regular clinical/counselling peer supervision sessions as provided by the unit or as arranged individually in line with BICA guidance.Actively participate in local, regional and national networking and relevant professional bodies to maintain and develop expert knowledge in the speciality.Actively promote the training of fertility counsellors.Maintain up to date knowledge of professional issues for instance by membership on appropriate working parties/committees.Complete all statutory and mandatory training as required by the CBU/Trust.Support the introduction of new procedures/ technology for service improvements. Information Resources Ensure all clinical documents are up-to-date, accurate, contemporaneous, legible and appropriately filed.Take minutes of meetings as required.Diary management, accurately record data on patient information systemsEnsure that in house databases are used effectively and developed according to service need thus facilitating provision of local and national data requirements.Provide summaries of workload and reports as required to manage systems of evaluation including quantitative and qualitative data.Redaction of donor codes for patient facing information.Support use of paperless working when possible. Research Access and critically appraise research findings and literature reviews relating to clinical practice and modify practice accordingly.UHL has strong links with local universities and there are opportunities for the postholder to initiate and participate in research as part of their continued professional development. Health & Safety Support the implementation of annual CMG H&S action plans.Provide safe environment for employees, patients and visitors; stagger lunch breaks.Ensure staff understand and comply with legal H&S obligations at work.Report any accidents, verbal abuse.Assist quality manager with risk assessments.

Person Specification

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Training & Qualifications

Essential

• 4 GCSEs including English Language, Maths and IT (grades 9-4 or A*-C) or equivalent
• Counselling training of at least 120 hours of guided learning
• First degree in a subject relevant to health care or equivalent
• Recognised diploma in Counselling (BACP Accredited course) or relevant Masters degree or equivalent o
• Accreditation with BACP or have submitted a written application for accreditation with relevant professional body. oCurrent professional registration to practice as a qualified counsellor (BACP/UKCP/BICA)

Desirable

• Accreditation or working towards accreditation with BICA
• BICA course 'introduction to infertility counselling'
• Mindfulness training

Experience

Essential

• Previous experience as a Counsellor, minimum 400 hours post qualification
• Experience of working with patients with fertility issues/ women's health, bereavement or similar
• Evidence of CPD

Desirable

• NHS employment
• Quality improvement
• Psychosexual counselling

Communication and relationship skills

Essential

• Sensitive, approachable, non-judgemental, self aware
• Cultural awareness, tact and diplomacy, non-judgemental
• Flexibility, able to use initiative
• Manage conflict, diffuse situations
• Effective written and oral communication

Analytical and Judgement skills

Essential

• Committed to patient empowerment
• Embraces the concept of lifelong learning

Skills

Essential

• Ability to work autonomously and manage clinical caseload
• Proven counselling and assessing skills
• Proven and effective team member
• Knowledge, confidence and ability to act as a resource for ACU team and other health professionals oAbility to develop and deliver educational packages using a variety of presentation skills oPractical application of IT skills (MS Word, Excel, Powerpoint, Outlook, Teams, standard keyboard skills)
• Ability to initiate audit and successfully incorporate findings into practice
• To facilitate service development both strategically and on a day to day basis

Desirable

• Use of IDEAS, Health Roster
• Work within BACP/BICA Code of Ethics

Planning and organisation skills

Essential

• oGood time management skills and organisation including ability to work under pressure

Desirable

• Experience of external inspection

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role - Knowledge

Essential

• Knowledge and commitment to multidisciplinary working
• Understanding of medical terminology
• Extensive current knowledge of professional issues
• Eligible for membership of BACP and/or BICA

Desirable

• Experience of all assisted conception procedures, fertility investigations and a wide understanding of the issues involved with the treatment and HFEA.

Person Specification Commitment to Trust Values and Behaviours Essential Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours Training & Qualifications Essential 4 GCSEs including English Language, Maths and IT (grades 9-4 or A*-C) or equivalent Counselling training of at least 120 hours of guided learning First degree in a subject relevant to health care or equivalent Recognised diploma in Counselling (BACP Accredited course) or relevant Masters degree or equivalent o Accreditation with BACP or have submitted a written application for accreditation with relevant professional body. oCurrent professional registration to practice as a qualified counsellor (BACP/UKCP/BICA) Desirable Accreditation or working towards accreditation with BICA BICA course 'introduction to infertility counselling' Mindfulness training Experience Essential Previous experience as a Counsellor, minimum 400 hours post qualification Experience of working with patients with fertility issues/ women's health, bereavement or similar Evidence of CPD Desirable NHS employment Quality improvement Psychosexual counselling Communication and relationship skills Essential Sensitive, approachable, non-judgemental, self aware Cultural awareness, tact and diplomacy, non-judgemental Flexibility, able to use initiative Manage conflict, diffuse situations Effective written and oral communication Analytical and Judgement skills Essential Committed to patient empowerment Embraces the concept of lifelong learning Skills Essential Ability to work autonomously and manage clinical caseload Proven counselling and assessing skills Proven and effective team member Knowledge, confidence and ability to act as a resource for ACU team and other health professionals oAbility to develop and deliver educational packages using a variety of presentation skills oPractical application of IT skills (MS Word, Excel, Powerpoint, Outlook, Teams, standard keyboard skills) Ability to initiate audit and successfully incorporate findings into practice To facilitate service development both strategically and on a day to day basis Desirable Use of IDEAS, Health Roster Work within BACP/BICA Code of Ethics Planning and organisation skills Essential oGood time management skills and organisation including ability to work under pressure Desirable Experience of external inspection Equality, Diversity and Inclusion Essential Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others Other requirements specific to the role - Knowledge Essential Knowledge and commitment to multidisciplinary working Understanding of medical terminology Extensive current knowledge of professional issues Eligible for membership of BACP and/or BICA Desirable Experience of all assisted conception procedures, fertility investigations and a wide understanding of the issues involved with the treatment and HFEA.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Close

Leicester

LE1 5WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Close

Leicester

LE1 5WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job summary

Package Description: Diabetes Healthcare Assistant - Specialist Diabetes Service An exciting opportunity has arisen for a Diabetes Healthcare Assistant to join our Specialist Diabetes Team based in Devizes. Working under the supervision of Diabetes Specialist Nurses and alongside Specialist Dietitians, you will support patients with diabetes across community, hospital and domiciliary settings. Responsibilities include supporting diabetes clinics, assisting patients with diabetes technology, helping ensure completion of key diabetes care processes, and delivering structured diabetes education programmes. Full training and accreditation support for delivering Xpert courses will be provided. We are looking for an enthusiastic individual with strong communication skills, confidence using IT and technology, and the ability to work independently whilst travelling across the locality as required. This is a varied and rewarding role that requires a flexible approach to working. The successful candidate will support patients through a combin...

Main duties of the job

An exciting opportunity has arisen for a Diabetes Healthcare Assistant to join our Specialist Diabetes Team based in Devizes. Working under the supervision of Diabetes Specialist Nurses and alongside Specialist Dietitians, you will support patients with diabetes across community, hospital, and domiciliary settings. Responsibilities include supporting diabetes clinics, assisting patients with diabetes technology, and helping ensure completion of key diabetes care processes. The role also involves delivering structured diabetes education programmes. Full training and accreditation support for delivering Xpert courses will be provided. We are looking for an enthusiastic individual with strong communication skills, confidence using IT and technology, and the ability to work independently whilst travelling across the locality as required. This is a varied and rewarding role that requires a flexible approach to working, helping patients develop the skills and confidence needed to manage their diabetes effectively.

About us

HCRG Care Group, established in 2006, is one of the UK's leading independent providers of community health and care services. The company works with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. HCRG Care Group delivers and transforms adult and children community health services, primary care services including urgent care, sexual health, dermatology, and MSK services, as well as adult social care and wellbeing services. Across England, they support communities of many millions and directly help more than half a million people each year. The company is committed to equal opportunities and welcomes applications from a diverse range of people. They provide facilities, work environment adjustments, and technical solutions to be inclusive of everyone.

Details

Date posted

09 October 2026

Pay scheme

Other

Salary

£25,500 to £27,098 a year

Contract

Permanent

Working pattern

Part-time

Reference number

1561864036

Job locations

HCRG Care Group

Chippenham

SN15 2AJ

United Kingdom

Job description

Job responsibilities

Package Description:Diabetes Healthcare Assistant - Specialist Diabetes Service

An exciting opportunity has arisen for a Diabetes Healthcare Assistant to join our Specialist Diabetes Team based in Devizes.

Working under the supervision of Diabetes Specialist Nurses and alongside Specialist Dietitians, you will support patients with diabetes across community, hospital and domiciliary settings. Responsibilities include supporting diabetes clinics, assisting patients with diabetes technology, helping ensure completion of key diabetes care processes, and delivering structured diabetes education programmes.

Full training and accreditation support for delivering Xpert courses will be provided. We are looking for an enthusiastic individual with strong communication skills, confidence using IT and technology, and the ability to work independently whilst travelling across the locality as required.

This is a varied and rewarding role that requires a flexible approach to working. The successful candidate will support patients through a combination of clinic-based appointments, home visits and community-based activities across North West Wiltshire, helping patients to develop the skills and confidence needed to manage their diabetes effectively.

Base: Flexible base across Chippenham Community Hospital, Savernake Hospital, or Malmesbury Health CentreHours: 22.5 hours per week

Package Description

As a Diabetes Healthcare Assistant, youll be part of our valued team based at Devizes Health Centre. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £25,500 - £27,098 FTE with access to our group pension
• Free tea, coffeeand milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year

Key Responsibilities

• Support the delivery of specialist diabetes services across community, domiciliary and hospital settings.
• Educate and train patients in the use of glucose monitoring systems, mobile applications and digital healthcare technology.
• Manage a delegated caseload, prioritising referrals for diabetes education and technical support.
• Deliver accredited Xpert structured education programmes for people living with Type 2 diabetes.
• Undertake delegated clinical duties under the supervision of Diabetes Specialist Nurses.
• Provide technical support for glucose monitoring devices, sensor insertion and data downloading.
• Maintain accurate clinical documentation and patient records in accordance with organisational policies.
• Participate in MDT working and contribute to high-quality, patient-centred diabetes care.

Skills, Experience and Attributes

This role requires a motivated individual who can combine excellent patient care with strong digital and communication skills. You will be comfortable supporting patients to use healthcare technology while working closely with specialist clinicians to achieve positive outcomes.

Essential Criteria

• NVQ Level 3 or equivalent qualification.
• GCSE English Grade A-C (or equivalent).
• Ability and willingness to undertake additional training relevant to the role.
• Previous Healthcare Assistant experience.
• Experience working within a nursing or healthcare environment.
• Experience using computers, mobile phones, apps and email confidently.
• Strong understanding of IT systems and the ability to learn new technologies quickly.
• Experience educating, coaching or teaching patients.
• Experience working with individuals across different age groups.
• Excellent verbal and written communication skills.
• Ability to work collaboratively within a multidisciplinary team.
• Professional, patient-centred and empathetic approach.

Desirable Criteria

• Experience supporting diabetes services or long-term condition management.
• Experience delivering presentations or education to groups.
• Knowledge of diabetes technologies such as glucose monitoring systems.
• Experience within community healthcare settings.
• Awareness of structured patient education programmes.

For full details of the role,responsibilities, and person specification, please refer to the attached JobDescription.

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Questions About The Role?

For an informal discussion about the role, please contact Beth Kelly, Lead Diabetes Specialist Nurse, on 07885 467293 or via email at [email protected]. We would be happy to hear from you.

Job description Job responsibilities Package Description:Diabetes Healthcare Assistant - Specialist Diabetes ServiceAn exciting opportunity has arisen for a Diabetes Healthcare Assistant to join our Specialist Diabetes Team based in Devizes.Working under the supervision of Diabetes Specialist Nurses and alongside Specialist Dietitians, you will support patients with diabetes across community, hospital and domiciliary settings. Responsibilities include supporting diabetes clinics, assisting patients with diabetes technology, helping ensure completion of key diabetes care processes, and delivering structured diabetes education programmes.Full training and accreditation support for delivering Xpert courses will be provided. We are looking for an enthusiastic individual with strong communication skills, confidence using IT and technology, and the ability to work independently whilst travelling across the locality as required.This is a varied and rewarding role that requires a flexible approach to working. The successful candidate will support patients through a combination of clinic-based appointments, home visits and community-based activities across North West Wiltshire, helping patients to develop the skills and confidence needed to manage their diabetes effectively.Base: Flexible base across Chippenham Community Hospital, Savernake Hospital, or Malmesbury Health CentreHours: 22.5 hours per weekPackage DescriptionAs a Diabetes Healthcare Assistant, youll be part of our valued team based at Devizes Health Centre. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £25,500 - £27,098 FTE with access to our group pension Free tea, coffeeand milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each yearKey Responsibilities Support the delivery of specialist diabetes services across community, domiciliary and hospital settings. Educate and train patients in the use of glucose monitoring systems, mobile applications and digital healthcare technology. Manage a delegated caseload, prioritising referrals for diabetes education and technical support. Deliver accredited Xpert structured education programmes for people living with Type 2 diabetes. Undertake delegated clinical duties under the supervision of Diabetes Specialist Nurses. Provide technical support for glucose monitoring devices, sensor insertion and data downloading. Maintain accurate clinical documentation and patient records in accordance with organisational policies. Participate in MDT working and contribute to high-quality, patient-centred diabetes care.Skills, Experience and AttributesThis role requires a motivated individual who can combine excellent patient care with strong digital and communication skills. You will be comfortable supporting patients to use healthcare technology while working closely with specialist clinicians to achieve positive outcomes.Essential Criteria NVQ Level 3 or equivalent qualification. GCSE English Grade A-C (or equivalent). Ability and willingness to undertake additional training relevant to the role. Previous Healthcare Assistant experience. Experience working within a nursing or healthcare environment. Experience using computers, mobile phones, apps and email confidently. Strong understanding of IT systems and the ability to learn new technologies quickly. Experience educating, coaching or teaching patients. Experience working with individuals across different age groups. Excellent verbal and written communication skills. Ability to work collaboratively within a multidisciplinary team. Professional, patient-centred and empathetic approach.Desirable Criteria Experience supporting diabetes services or long-term condition management. Experience delivering presentations or education to groups. Knowledge of diabetes technologies such as glucose monitoring systems. Experience within community healthcare settings. Awareness of structured patient education programmes.For full details of the role,responsibilities, and person specification, please refer to the attached JobDescription.About the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.Questions About The Role?For an informal discussion about the role, please contact Beth Kelly, Lead Diabetes Specialist Nurse, on 07885 467293 or via email at [email protected]. We would be happy to hear from you.

Person Specification

Qualifications

Essential

• NVQ Level 3 or equivalent qualification. GCSE English Grade A-C (or equivalent). Previous Healthcare Assistant experience. Experience working within a nursing or healthcare environment. Experience using computers, mobile phones, apps, and email confidently. Strong understanding of IT systems and the ability to learn new technologies quickly.

Person Specification Qualifications Essential NVQ Level 3 or equivalent qualification. GCSE English Grade A-C (or equivalent). Previous Healthcare Assistant experience. Experience working within a nursing or healthcare environment. Experience using computers, mobile phones, apps, and email confidently. Strong understanding of IT systems and the ability to learn new technologies quickly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Chippenham

SN15 2AJ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Chippenham

SN15 2AJ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job summary

Up to 37.5 hours per week.

We are looking for suitably qualified practitioners with excellent interpersonal and organisational skills with the ability to work under pressure. Experience of working with adults of working age and older people is desirable but not essential. Liaison Psychiatry in Derriford provides a 24hr, 7 days a week provision and successful applicants will be expected to work various shift patterns on a rotational basis.

Main duties of the job

The specialist function of the team is to provide bio-psychosocial assessments for individuals aged 18 years and above within the Derriford Hospital footprint, either attending via the Emergency Department or being an in-patient within the hospital. Patients seen may present with mental health difficulties eg. psychiatric crisis or an organic presentation such as a dementia /delirium.

Following assessment, patients may be signposted to services in their local area (be that Plymouth, Cornwall, Devon or further afield). The Team work with hospital staff to develop plans of care for those who may be staying in hospital for a little longer.

It's a challenging and rewarding service to work in, and we need the best quality of candidates to help us grow our service further.

We welcome applications from Registered Nurses (RMN and RGN), Physiotherapists, Occupational Therapists and Social Workers who have relevant experience (NMC/HCPC registrations required). Please demonstrate in your application how you meet the essential criteria in order to be considered.

This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.

Please note that Livewell may close the job advertisement earlier than the specified deadline.

All staff are expected to be able and willing to work across a 7 day service.

About us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year pa, pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B9832-2026-NM-10509

Job locations

Derriford Hospital

Derriford Rd

Plymouth

Devon

PL6 8DH

United Kingdom

Job description

Job responsibilities

Based within Derriford Hospital the Liaison Psychiatry service provides a mental health service to all wards and departments within the hospital where a person who has mental health need is receiving care.

As a member of the Liaison Psychiatry Team you will be expected to assess patients who are referred from the Emergency Department and ward areas within the acute general hospital.

The specialist function of the team is to provide bio-psychosocial assessments for individuals aged 18 yrs. and above within the Derriford Hospital footprint, either attending via the Emergency Department or being an in-patient within the hospital. Patients seen may present with mental health difficulties eg. psychiatric crisis or an organic presentation such as a dementia /delirium

You will be expected to be able to make clear clinical decisions based on the analysis of, often complex, presenting problems. This can include being the decision maker in terms of discharge of patients experiencing mental health needs. You will be required at times to make clear autonomous decisions, based on analysis of complex presenting problems and clinical judgement.

You will be able to demonstrate a high level of communication skills in terms of use of verbal, electronic and written formats.

You will be required to engage with patients who can be challenging and /or acutely distressed.

You will have Freedom to Act as a lone worker. Some autonomous working is expected. The Liaison Psychiatry Service sustains Core 24 compliance The operational hours of this service, is currently 24hrs a day, 7 days a week, with different shift patterns to cover the service delivery. Post holders will be expected to participate in the shift patterns over a 7 day period including weekends and bank holidays. In conjunction with other team members screen all referrals received by the team. Undertake holistic and comprehensive bio-psychosocial assessments incorporating assessment of mental state of patients referred to the service. Utilise a range of highly specialised clinical skills appropriate to the needs of individual patients and the clinical setting in which they are seen. Conduct risk assessments on all patients presenting to the service in line with policy. The post holder will have highly developed risk assessment skills to manage complex presentations and challenging behaviours .Advise ward nursing, medical and other professional staff on the management of patients and contribute to care planning to meet identified needs.Evaluate effectiveness of care interventions with all disciplines of staff, adjusting care plans where necessary.Provide a consultation-liaison service to clinicians and clinical teams within the general hospital. This will include giving specialist advice on care, treatment and patients management issues. Work in collaboration with colleagues in the promotion of care delivery and strategic objectives and taking responsibility/lead for specific areas of working e.g. liaison with police, drugs and alcohol, Safeguarding.Refer and signpost people to appropriate mental health services as required both within and outside of the organisations area. Work collaboratively with social care teams, discharge planning teams, onward care teams, community liaison teams and community mental health teams in devising appropriate discharge plans. Deliver care that is evidenced based and reflecting current best practice. Be accountable for own practice in accordance with NMC Code of Professional practice or HCPC relevant codes of practice. Demonstrate sound understanding of the ethical and legal issues in caring for all older adults attending the hospital. This will include Mental Health Act (1983), Mental Capacity Act and Deprivation of Liberty Safeguarding (2005) issues as required. Raise awareness of mental health needs of older people in acute general hospital setting through discussion and collaborative working with staff of all levels and disciplines. Raise awareness of the mental health needs of the general population within the acute general hospital. Provide support and advice for carers and families of people with mental health needs within the general hospital setting whenever possible. The Liaison Service is committed to the implementation of the Triangle of Care as fully as possible. Work collaboratively with colleagues in the development of the Liaison Psychiatry Service. Communicate effectively and sensitively with patients, families and carers.

Work positively and sensitively with challenging and hostile behaviours to enable therapeutic and productive outcome.

Have highly developed interpersonal skills, self awareness and empathy to engage with others and provide an effective outcome.

Demonstrate the ability to negotiate and problem solve in complex situations where agreement is required, or communicate clear decision making and rationale when agreement cannot be reached.

Provide comprehensive information based on assessment to inform the care, treatment or discharge planning process of patients within the acute general hospital.

Demonstrate the ability to develop and maintain good working relationships with colleagues within the Liaison Psychiatry Team and across other statutory and non-statutory organisations.

Maintain confidentiality of the patients as per policy whilst sharing information when appropriate to do so

Keep accurate and contemporaneous electronic/written patient records and comply with professional and Trust record keeping policies including CPA.

Comply with Local and National policies in relation to confidentiality and information sharing protocols.

Liaise with existing community MH teams regarding the status and progress of patients who are under their care in the acute general hospital setting. Demonstrate the ability to adapt communication to take account of others needs. Maintain high standards of integrity when communicating with patients and others. Demonstrate ability to use IT systems effectively including email, clinical systems used by the team. Represent the team by attendance at meetings as delegated by Team Manager. Act as a role model in providing a service for people with mental health problems for all staff within the acute general hospital.

Job description Job responsibilities Based within Derriford Hospital the Liaison Psychiatry service provides a mental health service to all wards and departments within the hospital where a person who has mental health need is receiving care.As a member of the Liaison Psychiatry Team you will be expected to assess patients who are referred from the Emergency Department and ward areas within the acute general hospital.The specialist function of the team is to provide bio-psychosocial assessments for individuals aged 18 yrs. and above within the Derriford Hospital footprint, either attending via the Emergency Department or being an in-patient within the hospital. Patients seen may present with mental health difficulties eg. psychiatric crisis or an organic presentation such as a dementia /deliriumYou will be expected to be able to make clear clinical decisions based on the analysis of, often complex, presenting problems. This can include being the decision maker in terms of discharge of patients experiencing mental health needs. You will be required at times to make clear autonomous decisions, based on analysis of complex presenting problems and clinical judgement.You will be able to demonstrate a high level of communication skills in terms of use of verbal, electronic and written formats.You will be required to engage with patients who can be challenging and /or acutely distressed.You will have Freedom to Act as a lone worker. Some autonomous working is expected. The Liaison Psychiatry Service sustains Core 24 compliance The operational hours of this service, is currently 24hrs a day, 7 days a week, with different shift patterns to cover the service delivery. Post holders will be expected to participate in the shift patterns over a 7 day period including weekends and bank holidays. In conjunction with other team members screen all referrals received by the team. Undertake holistic and comprehensive bio-psychosocial assessments incorporating assessment of mental state of patients referred to the service. Utilise a range of highly specialised clinical skills appropriate to the needs of individual patients and the clinical setting in which they are seen. Conduct risk assessments on all patients presenting to the service in line with policy. The post holder will have highly developed risk assessment skills to manage complex presentations and challenging behaviours .Advise ward nursing, medical and other professional staff on the management of patients and contribute to care planning to meet identified needs.Evaluate effectiveness of care interventions with all disciplines of staff, adjusting care plans where necessary.Provide a consultation-liaison service to clinicians and clinical teams within the general hospital. This will include giving specialist advice on care, treatment and patients management issues. Work in collaboration with colleagues in the promotion of care delivery and strategic objectives and taking responsibility/lead for specific areas of working e.g. liaison with police, drugs and alcohol, Safeguarding.Refer and signpost people to appropriate mental health services as required both within and outside of the organisations area. Work collaboratively with social care teams, discharge planning teams, onward care teams, community liaison teams and community mental health teams in devising appropriate discharge plans. Deliver care that is evidenced based and reflecting current best practice. Be accountable for own practice in accordance with NMC Code of Professional practice or HCPC relevant codes of practice. Demonstrate sound understanding of the ethical and legal issues in caring for all older adults attending the hospital. This will include Mental Health Act (1983), Mental Capacity Act and Deprivation of Liberty Safeguarding (2005) issues as required. Raise awareness of mental health needs of older people in acute general hospital setting through discussion and collaborative working with staff of all levels and disciplines. Raise awareness of the mental health needs of the general population within the acute general hospital. Provide support and advice for carers and families of people with mental health needs within the general hospital setting whenever possible. The Liaison Service is committed to the implementation of the Triangle of Care as fully as possible. Work collaboratively with colleagues in the development of the Liaison Psychiatry Service. Communicate effectively and sensitively with patients, families and carers.Work positively and sensitively with challenging and hostile behaviours to enable therapeutic and productive outcome.Have highly developed interpersonal skills, self awareness and empathy to engage with others and provide an effective outcome.Demonstrate the ability to negotiate and problem solve in complex situations where agreement is required, or communicate clear decision making and rationale when agreement cannot be reached.Provide comprehensive information based on assessment to inform the care, treatment or discharge planning process of patients within the acute general hospital.Demonstrate the ability to develop and maintain good working relationships with colleagues within the Liaison Psychiatry Team and across other statutory and non-statutory organisations.Maintain confidentiality of the patients as per policy whilst sharing information when appropriate to do soKeep accurate and contemporaneous electronic/written patient records and comply with professional and Trust record keeping policies including CPA.Comply with Local and National policies in relation to confidentiality and information sharing protocols.Liaise with existing community MH teams regarding the status and progress of patients who are under their care in the acute general hospital setting. Demonstrate the ability to adapt communication to take account of others needs. Maintain high standards of integrity when communicating with patients and others. Demonstrate ability to use IT systems effectively including email, clinical systems used by the team. Represent the team by attendance at meetings as delegated by Team Manager. Act as a role model in providing a service for people with mental health problems for all staff within the acute general hospital.

Person Specification

Disposition

Essential

• Autonomous practitioner with ability to work unsupervised. Facilitative and Influencing skills. Flexible and adaptable. Tact, diplomacy and self-confident. Ability to meet deadlines. Ability to prioritise and reprioritise work to meet clinical demand.

Experience

Essential

• Relevant and Recent experience as a Band 5 Nurse or AHP equivalent either working with older adults or within dementia/complex care environments or with functional mental health issues. Ability to demonstrate transferable skills. Either experience of working with older adults with Depression and older adults with dementia. Or experience of working with adults with functional mental health problems. Suitable Candidates will show a clear willingness to develop skills in the areas of both functional mental health problems and older peoples/complex care mental health needs.

Desirable

• Previous experience of working in a community mental health setting. Evidence of developing and contributing to service development. Experience of change in health care.

Qualifications

Essential

• Registered Mental Health Nurse/Registered General Nurse or Allied Health Professional such as Physiotherapist, Social Worker or Occupational Therapist (on relevant register e.g. NMC or HCPC). Mentorship qualification or equivalent experience.

Desirable

• Post qualification experience/training in mental health and related issues. Leadership qualifications. Teaching Qualification. Non Medical Prescribing.

Knowledge & Skills

Essential

• Up to date knowledge of current practice with emphasis on Liaison Psychiatry. Evidence of post registration development. Understanding about how a persons physical health can affect their mental state. Specialist knowledge of mental disorders and their impact on physical health. Understanding of National guidelines and initiatives related to provision of mental health services in an acute general hospital. Understanding of services and their role in the provision of mental health care in the community. General understanding of Continuing Healthcare and the assessment process for this. Sound working knowledge of Mental Health Act (1983), Mental Capacity Act and Deprivation of Liberty Safeguards (2005). Protection of Vulnerable Adults Policies and Procedures. Time management. Ability to manage environmental stress. Ability to work in a changing team. Articulate with a high level of communication skills. Ability to deal with high levels of emotional stress. Ability to sustain high levels of concentration. Motivated and committed to developing new ideas and improving patient care. Ability to function as an autonomous practitioner. IT skills.

Desirable

• Cognitive Behaviour Therapy skills. Problem solving skills. Solution focussed therapy skills. Physical healthcare skills. Motivational interviewing skills. DBT skills. Cognitive assessment skills. Experience of working in both acute mental health and in complex care and dementia care.

Person Specification Disposition Essential Autonomous practitioner with ability to work unsupervised. Facilitative and Influencing skills. Flexible and adaptable. Tact, diplomacy and self-confident. Ability to meet deadlines. Ability to prioritise and reprioritise work to meet clinical demand. Experience Essential Relevant and Recent experience as a Band 5 Nurse or AHP equivalent either working with older adults or within dementia/complex care environments or with functional mental health issues. Ability to demonstrate transferable skills. Either experience of working with older adults with Depression and older adults with dementia. Or experience of working with adults with functional mental health problems. Suitable Candidates will show a clear willingness to develop skills in the areas of both functional mental health problems and older peoples/complex care mental health needs. Desirable Previous experience of working in a community mental health setting. Evidence of developing and contributing to service development. Experience of change in health care. Qualifications Essential Registered Mental Health Nurse/Registered General Nurse or Allied Health Professional such as Physiotherapist, Social Worker or Occupational Therapist (on relevant register e.g. NMC or HCPC). Mentorship qualification or equivalent experience. Desirable Post qualification experience/training in mental health and related issues. Leadership qualifications. Teaching Qualification. Non Medical Prescribing. Knowledge & Skills Essential Up to date knowledge of current practice with emphasis on Liaison Psychiatry. Evidence of post registration development. Understanding about how a persons physical health can affect their mental state. Specialist knowledge of mental disorders and their impact on physical health. Understanding of National guidelines and initiatives related to provision of mental health services in an acute general hospital. Understanding of services and their role in the provision of mental health care in the community. General understanding of Continuing Healthcare and the assessment process for this. Sound working knowledge of Mental Health Act (1983), Mental Capacity Act and Deprivation of Liberty Safeguards (2005). Protection of Vulnerable Adults Policies and Procedures. Time management. Ability to manage environmental stress. Ability to work in a changing team. Articulate with a high level of communication skills. Ability to deal with high levels of emotional stress. Ability to sustain high levels of concentration. Motivated and committed to developing new ideas and improving patient care. Ability to function as an autonomous practitioner. IT skills. Desirable Cognitive Behaviour Therapy skills. Problem solving skills. Solution focussed therapy skills. Physical healthcare skills. Motivational interviewing skills. DBT skills. Cognitive assessment skills. Experience of working in both acute mental health and in complex care and dementia care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

Derriford Hospital

Derriford Rd

Plymouth

Devon

PL6 8DH

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Employer details

Employer name

Livewell Southwest

Address

Derriford Hospital

Derriford Rd

Plymouth

Devon

PL6 8DH

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an experienced, enthusiastic and forward-thinking Highly Specialist Physiotherapist to join our Urgent Community Response Service within the Recovery at Home Team across Sunderland.

Based between Leechmere Independent Living Centre, Sunderland and the Care Coordination Hub at Clarendon, Hebburn, this role offers the opportunity to work within a dynamic and innovative service focused on preventing unnecessary hospital admissions, supporting timely hospital discharge and enabling people to remain independent within their own homes.

As a highly valued member of our multidisciplinary team, you will work alongside Nurse Practitioners, Occupational Therapists, Physiotherapists, Healthcare Assistants, Therapy Assistants/Exercise Practitioners and Administrative Staff. The service also works in partnership with colleagues across primary care, secondary care, social care, local authority and voluntary sector organisations to deliver seamless, person-centred care.

This is an exciting opportunity for an experienced Physiotherapist looking to further develop their leadership skills and play a key role in shaping the future delivery of community rehabilitation and urgent care services.

We are committed to professional development and offer a supportive learning environment with access to training and leadership opportunities. Informal enquiries and visits are welcomed.

Main duties of the job

As a Highly Specialist Physiotherapist, you will take a lead role within the Recovery at Home Team, providing advanced assessment, clinical decision-making and rehabilitation interventions to patients in their own homes who are experiencing acute illness, functional decline or require enhanced support following hospital discharge.

Working autonomously within a fast-paced Urgent Community Response Service, you will manage a diverse caseload of patients with complex physical and functional needs. You will undertake comprehensive assessments, develop evidence-based treatment plans and work collaboratively with multidisciplinary colleagues to deliver timely interventions that maximise independence and reduce avoidable hospital admissions and readmissions.

You will provide professional leadership and specialist physiotherapy expertise within the multidisciplinary team, acting as a clinical resource and role model for colleagues. The role includes supervision, mentoring, teaching and supporting the development of staff to promote high standards of patient care and evidence-based practice.

A key element of the role is contributing to service development through quality improvement initiatives, audit, evaluation and implementation of best practice. You will support service transformation, pathway development and innovation to ensure services continue to meet the needs of the local population.

A full driving licence and access to a vehicle for work purposes are essential requirements.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Job summary

We are seeking a dynamic occupational therapist to work in the Acute Adult Inpatient Unit at the Chorley within our team delivering care to service users who are experiencing mental health problems. The successful candidate will be working alongside senior occupational therapists and therapy assistants as part of providing an occupational perspective to a well-established multi-disciplinary team.

Within the remit of the Recovery Model you will provide occupational therapy assessment and intervention to service users with a range of complex mental health needs. Together you will devise individualised care plans which place recovery through occupation at the heart of the interventions provided. You will have an exciting opportunity to be part of developing a comprehensive group therapy programme as well as chance to cultivate professional skills through involvement in clinical and first line managerial processes.

Main duties of the job

You will be expected to have well developed interpersonal skills to establish and maintain relationships with other staff within wider services where service users are linked in. You will seek to establish and maintain useful communication with relevant carers/family /friends negotiating appropriate levels of involvement through agreement with the service, and remaining sensitive to the particular needs of the individual and his/her carers.

The successful candidate will receive regular professional supervision from the Senior Occupational Therapist and line management will be via the Team Manager. Learning and development needs will be identified through the Personal Development Process and there will be a wide range of other learning opportunities available through local and Trust wide training and best practice forums.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Job summary

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

Are you passionate about patient care and ready to take the next step in your career? Our friendly and forward-thinking Pharmacy Department is looking for an exceptional individual to join our dynamic team.

Working alongside a supportive multidisciplinary group, including Pharmacy Technicians, Assistants, Pharmacists, Nurses, and Clerical staff, you'll play a vital role in ensuring the safe and effective use of medicines across our service. In this varied and rewarding role, you'll develop your dispensing skills within the Dispensary, work with Stores & Distribution areas and engage directly with patients on wards, contributing to Medicines Optimisation and Discharge Services to enhance patient care and experience.

If you're enthusiastic, motivated, and eager to grow in a collaborative environment, we'd love to hear from you!

Main duties of the job

You will undertake general pharmaceutical duties under the supervision of a Section Manager or deputy, assisting in the provision of a safe and effective Pharmacy service in line with current policies, procedures and legal requirements. You will also:

• Work in the dispensary dispensing prescriptions and provide support to the dispensary manager in the day to day running of the dispensary.
• Work as part of the pharmacy stores team monitoring and maintaining ward stock levels.
• Work within patient services undertaking medicines optimisation duties on the wards, improving the quality of care to patients in a clinical area by means of an efficient medicines optimisation system. This will include assessing patients own medicines ensuring they are suitable for use in hospital and maintaining and ordering non-stock medicines for patients.

All Pharmacy staff involved in all aspects of Good Distribution Practice (EU GDP 2013/C 343/01) have a personal responsibility to ensure that all activities undertaken within our hospital Pharmacy are compliant with Good Distribution Practice (EU GDP 2013/C 343/01) and all relevant department procedures are followed effectively.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Job summary

Interested in working in developing your clinical skills and working in the community setting?

Following promotion of the existing postholder, an exciting vacancy has arisen for a motivated, patient centered pharmacist with strong clinical skills to work across both the interface and community setting as part of the domiciliary care arm of the Lewisham Integrated Medicines Optimisation Service.

This is a unique opportunity to work in an award winning service and gain experience in working with older people across care systems to improve independent and safe use of medicines whilst addressing challenges around overprescribing.

Responsibilities includes providing direct patient care and holistic patient centered structured medication reviews to proactively manage people with complex polypharmacy and adherence concerns, in older people and those with multiple long term conditions. The role involves visiting patients both in the hospital and home setting as an integrated approach as part of existing pathways of medicines support in Lewisham and further evolving models of Neighbourhood Care.

This post requires close partnership and team working with members of the MDT to co-ordinate medicines related aspects of care across both health and social care interfaces.

Whilst experience in primary care is not essential, an interest in older people, strong communication skills and lots of enthusiasm to working as part of multidisciplinary approach care are essential.

Main duties of the job

The award winning LIMOS service provides a formal pathway for the referral of patients with medicine-related problems for assessment, support and follow-up by a specialist pharmacy team, working across primary and secondary, and health and social care interfaces. Joint polices around medicines support across health have enabled a collaborative approach to care across the pharmacy and wider workforce.

About us

Please refer to the Applicant Guide via the link below for key information:- Applying to LGT Guide - Key Information for Applicants

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Job summary

FM Assistant Band 2 - £12.92 per hour (£25,272 per annum pro rata) Thurrock / Brockfield House Various Hours/Days Available - If you're selected for interview, you can discuss the hours/days with the manager

Clean all areas required in the work schedules which include toilets, corridors, offices, clinic rooms, store rooms. etc which includes dusting, mopping, wiping, changing bins.

Are you looking for a substantive position within the Trust? And want to be part of the Facilities Team and make a difference? If the answer is yes, please read on.

As an FM Assistant, you'll play a vital role in helping to create a safe, clean, and welcoming environment across our healthcare services. Your work behind the scenes helps support patient care and ensures our staff can deliver the best possible experience for those who rely on our services.

Main duties of the job

The duties you'll undertake will vary depending on the service and site you work at, giving you the opportunity to develop a variety of skills and experiences. You will be responsible for maintaining a clean and hygienic environment for patients, trust staff and visitors in line with the National Standards of Cleanliness.

We're looking for individuals who:

? Take pride in their work and have a positive attitude? Enjoy working as part of a team? Have good communication and customer service skills? Are reliable, flexible, and willing to support different service areas when required? Can work independently and use initiative to complete tasks effectively

Why Join Us?

• Flexible working patterns available
• Comprehensive training and support
• Opportunities to develop new skills and gain experience across different FM services
• Be part of a team that contributes directly to patient care and wellbeing
• Work for an organisation that values inclusion, teamwork, and making a difference

Every role within our Facilities Team matters. Whether you're preparing a ward, supporting a patient environment, or assisting colleagues across the Trust, your contribution helps us deliver high-quality healthcare services every day.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Job share: Applications for job shares are welcomed.

Job summary

We have an exciting opportunity for a Band 6 Senior Neuro Physiotherapist to join the Hounslow Community Neuro-rehabilitation Team on a part-time, permanent basis, working 26.25 hours per week.

This is an ideal opportunity for an experienced Band 5 Physiotherapist looking to develop their neurological and management skills or an existing Band 6 seeking a new challenge.

The successful applicant will gain experience working with patients with complex neurological presentations, further developing their clinical expertise and consolidating the skills required for specialised practice.

There is a strong focus on personal and professional development, with support from highly experienced clinicians and opportunities to participate in in-service and external training.

The role also offers opportunities to contribute to service development, national audits, including SSNAP, and evidence-based practice initiatives.

Main duties of the job

The Hounslow Community Neuro Rehab Team (CNRT) is a client-centred, integrated multi-disciplinary team. We work across both intensive short-term rehab and longer-term rehab pathways supporting patients with a variety of neurological conditions. There are opportunities to develop skills in specialist neuro-rehab assessment and, in long-term condition management. There is a strong focus on working with patients to achieve personal set goals.

This post holder will be part of a team providing high-quality neuro rehabilitation and long-term neuro condition management. You will be responsible for managing your own caseload, collaborating with colleagues internal to our service as well as in external teams. You will provide home based neuro-specific therapy as well as utilise on site resources for clinic-based therapy.

The service has developed specialist MDT clinics for PD and MS and this post enables opportunities to develop specialist skills with these conditions.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job summary

36 hours per week

Job Purpose

An experienced and specialised physiotherapist who will plan, co-ordinate, deliver, develop, and evaluate their physiotherapy service on a day-to-day basis.

The post holder will be clinically responsible for the provision of a quality physiotherapy service with the guidance from the Team Lead, whilst working as a member of the MDT.

To provide advice, signposting, guidance and information to health and social care professionals, patients, carers, relatives or other non-professional contacts.

To be an integral member of the MDT providing education, training and dissemination of information to all healthcare professionals.

To be an autonomous practitioner, holding a caseload and working without direct supervision.

To continue own professional development in line with HCPC regulations.

Job Scope

To provide a high standard Physiotherapy service by using advanced physiotherapeutic assessment of patients who have complex presentations with physical, psychological and cognitive conditions.

The post holder will undertake all aspects of clinical duties as an autonomous practitioner, and work as a member of the multi-disciplinary team.

This job may include supervising and managing staff.

All staff are expected to be able and willing to work across a 7 day service.

Main duties of the job

To take responsibility for all aspects of service delivery, including providing leadership to Physiotherapy colleagues, providing cover for staff who are absent and deputising in the team leads absence.

To co-ordinate the day-to-day activities of Physiotherapy and admin staff where applicable.

To regularly supervise and line manage both workload and caseload of Physiotherapist/support staff, undertaking and recording line management meetings and appraisals, supporting the attainment of competencies, knowledge and achieving objectives set out in their personal development plan.

To support Physiotherapy/support staff and other Livewell SW health and social care professionals, to develop their knowledge, experience, providing advice, guidance, and signposting where appropriate.

To plan, organise and lead when delegated, both formal and informal treatments and health education groups for both service users and formal/informal carers.

To plan, organise and lead when delegated, both formal and informal treatments and health education groups for both service users and formal/informal carers.

To educate service users and both formal/informal carers regarding the impact of cognitive, perceptual, and physical deficits that affect patient safety and independence in the hospital and home, leisure, and workplace.

Role may not be eligible for sponsorship under the Skilled Worker route.

We may close the job advertisement earlier than the specified deadline.

About us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Job summary

We are looking to recruit a Care Navigator to join our friendly and supportive general practice team. The Care Navigator role is a key frontline position, acting as the first point of contact for patients and visitors to the practice. You will play an essential role in ensuring patients are directed to the most appropriate care in a timely and efficient manner.

Main duties of the job

The Care Navigator will provide a high-quality, patient-focused service and will be responsible for a range of administrative and reception duties, including:

• Registering new patients and ensuring patient records are accurately maintained
• Completing and processing triage forms to support appropriate clinical decision-making
• Allocating, booking and managing patient appointments across clinical services
• Processing paper prescriptions in line with practice procedures
• Opening and/or closing the practice as required
• Providing cover for alternative working patterns during periods of staff absence
• Supporting the smooth day-to-day running of the practice while maintaining patient confidentiality at all times

About us

We are a NHS GP practice committed to delivering high-quality, patient-centred care to our local community. Our multidisciplinary team works collaboratively to provide safe, effective and compassionate services. We value teamwork, continuous improvement and staff wellbeing, and we strive to create a positive and inclusive working environment where all team members feel supported and respected.

Job summary

We are looking for a confident occupational therapist to work as part of the adult mental health Occupational Therapy service within BCUHB, delivering client centred and specialist, occupationally focused assessments and interventions to adults with mental illness.

The adult mental health Occupational Therapy service endeavours to support the patient recovery journey across the service pathway from crisis, through to admission and community services, supporting self-management and functional independence.

The successful candidate will become part of a proactive, BCUHB wide, mental health Occupational Therapy team who work together to develop clinical skills and effectiveness across the adult mental health pathway. We seek to expand the mental health Occupational Therapy provision across all three Areas of BCUHB by evaluating service provision, developing business cases and running pilot projects.

The Occupational Therapy service is committed to lifelong learning and evidenced based practice. All staff receive support and encouragement to utilise continuing professional development (CPD) to maintain a CPD portfolio.

The current vacancy is within Community services .

Main duties of the job

The post holder will have relevant experience and knowledge of mental health Occupational Therapy for adults with mental illness, be able to effectively use tailored 1:1 and group interventions, and establish and harness community networks to facilitate the recovery journey.

The post holder will be a team player and be committed to excellence in seeking the most robust models of intervention to enhance occupational participation. They will be responsible for supervision and development of junior staff and be required to take Occupational Therapy students on Practice Education placements.

The post holder will work as an autonomous practitioner following professional codes of conduct and ethics carrying a varied specialist caseload in a specialist area of practice, which will include patients with complex needs.

The post holder will contribute to and lead some areas of service development duties within their department, which can include attending meetings, and leading in audit, evidence based practice research and service evaluation.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.