Job description

Job responsibilities

Job overview

To provide effective clinical and holistic individualised family centred care to the patients and families during their out-patient appointment, ensuring delivery is to the highest standard. Maintaining evidenced based practice is performed at all times, being responsible for updating own knowledge and skills in line with the Trust polices, multidisciplinary team and the NMC Code. Developing leadership skills, actively participating in service development.

Main duties of the job

Carry out all relevant forms of nursing care and patient management for children aged from birth to 16 years (this may be extended for children with chronic/complex conditions)

Participate in the supervision and teaching of new members of staff including nursing students and paramedics

• Provide and maintain high standard of clinical effective nursing cares at all times
• To provide and maintain specific clinical skills, allergy testing, diabetes control testing, EpiPen training, recording observations if required. Therefore, assisting in the provision of a safe, efficient service.
• Venepuncture for the under 1’s Phlebotomy clinic carried out weekly on Fridays.
• Reporting and recording accidents and untoward incidents according to Trust Policy and Guidelines
• Responsible to provide family centred care in the setting, considering the patients individual medical, emotional, social and psychological need

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Detailed job description and main responsibilities

• Identifies own learning needs and receives appropriate supervision in line with trust policy.
• To act as an advocate for the child and family representing best interest of the child, young person in partnership with parents/carers.
• To participate in staff appraisal, staff development and in-service training activities.
• To ensure that treatments prescribed by the medical staff are carried out.
• Able to independently teach, support and encourage children and young people to participate in meeting their own care needs.
• Practice high standards of professional conduct in line with the trust policy and the NMC Code.
• Working in partnership with the multidisciplinary team, supporting children and young people who are admitted for a planned procedure and treatments.
• To ensure that documentation is complete and up to date in line with NMC and Trust guidelines.
• Ensures patient confidentiality at all times in line with trust guidelines and NMC Code
• Able to access with appropriate training, the trusts software packages required for the trust.
• Maintaining nursing records to the trust standards of record keeping and record keeping NMC

Person Specification

Qualifications

Essential

• RN CHILD

Desirable

• Mentorship

Experience

Essential

• Knowledge and experience of providing nursing care for children within an acute Paediatric Out-patient department/ward
• Working with children/young people and families, within a multicultural environment
• Experience or knowledge of safeguarding children
• Knowledge of evidenced based practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

Reporting to the Employee Relations Lead, you will provide expert advice and support on a wide range of employee relations matters while overseeing the day-to-day management of the Employee Relations Team.

You will:

• Lead and support the management of complex employee relations cases, including disciplinary, grievance, attendance, capability and performance matters.
• Provide expert advice to managers on employment legislation, NHS policy and best practice.
• Support the management of MHPS cases and complex medical workforce employee relations issues.
• Develop management capability through training, coaching and early intervention approaches.
• Build effective relationships with Trade Union representatives and key stakeholders.
• Lead service improvement initiatives and support the development of employee relations policies, procedures and guidance.
• Manage and develop the Employee Relations Team, ensuring the delivery of a consistent and high-quality service.

We are looking for a highly skilled Employee Relations professional who can demonstrate:

• Experience in a senior employee relations or HR advisory role.
• Experience managing complex employee relations casework.
• Experience providing employee relations advice within the NHS or wider public sector.
• Experience of MHPS and medical workforce employee relations matters.
• Experience managing and developing staff.
• Excellent knowledge of employment law, workforce policy and employee relations best practice.
• Strong influencing, coaching and stakeholder management skills.

For an information discussion contact Anuja Gupta, Employee Relations Lead via [email protected]

Person Specification

Qualifications

Essential

• Educated to a masters degree level in a relevant subject or equivalent level of experience of working at a similar level in specialist area
• Continuing professional development, taking ownership and accountability for staying up to date / professionally registered with the CIPD

Experience

Essential

• Able to demonstrate recent experience in a senior ER operational management role (employment relations/caseload)
• Recent experience of advising and on complex ER related matters in line with policy and legislation
• Up-to-date experience of providing employment relations advice and services in the NHS or public sector at a senior level
• Previous experience of MHPS
• Experience of creating and delivering training interventions.
• Experience of being a subject matter expert in all ER related matters
• Experience managing staff

Desirable

• Able to evidence project management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Delivery of goods to wards and departments, wherever possible on day of receipt, carry out the unpacking of trolleys/pallets in a safe manner in a suitable location.

Full training will be offered to successful candidate.

Core hours 7.5 hours per day Mon-Fri

Establish and maintain good working relationships with Trust-based colleagues.

Carry out post duties in accordance with the Trust policies.

Person Specification

Education and qualifications

Essential

• General standard of education

Desirable

• Maths and English GCSE

Knowledge

Essential

• Email
• Basic IT skills
• Working knowledge of Oracle/Integra or willingness to learn

Experience

Essential

• Experience of working in a customer focused environment.

Desirable

• Experience of working within the NHS and an understanding of current issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Princess Alexandra Hospital

Hamstel Road

Harlow

CM20 1QX

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

As a Domestic Assistant, you will play a key role in ensuring the hospital environment is maintained to the highest standards of cleanliness and hygiene. Your responsibilities will include:

• Dusting, mopping, and sanitising surfaces including floors, walls, fixtures, and sanitary fittings.
• Cleaning isolation and barrier nursing areas in line with Infection Control Policy.
• Correct storage and maintenance of cleaning equipment and materials.
• Spot cleaning and spill management, including bodily fluids.
• Cleaning general and specialist equipment as per policy.
• Report faults and incidents to supervisors or the Estates help-line.
• Secure keys and ensure areas are locked after cleaning.
• Maintain confidentiality, dignity, and privacy at all times.
• Follow Trust procedures for sickness, absence, and hand hygiene.
• Participate in appraisals and personal development.

Person Specification

Qualifications

Essential

• Good all round education
• I.T basic knowledge

Experience

Essential

• Cleaning experience

Desirable

• Working within a care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Job overview

The Pharmacy department is looking for an Assistant Technical Officer to become part of our friendly, patient centred team based within the Princess Alexandra Hospital in Harlow, Essex. You will support various pharmacy teams including the dispensary, pharmacy stores, and aseptic unit.

This is an exciting opportunity to be involved in the pharmaceutical care of hospital patients through the supply of medicines, and is suitable for qualified Pharmacy Assistants or those new to the field looking to start their career in pharmacy.

You will also have the opportunity to develop your knowledge and skills if required through our Level 2 Pharmacy Pharmacy Services Programme which will give a fantastic foundation to your work and could be the launch pad to progress.

Main duties of the job

Your main duties will be centred around the pharmacy stores, ensuring wards are fully stocked with the medicines they require to treat their patients. You will also get the opportunity to work in our dispensary supplying medicines for in-patients and on discharge and there may be further opportunities in our aseptic unit.

Our Pharmacy team is a notoriously friendly and diverse team who work together in a mixture of behind-the-scenes and patient-facing roles to deliver safe and effective medicines.

Detailed job description and main responsibilities

For further details, please refer to the attached job description and person specification, which is available to download at any time.

For further details / informal visits contact:

Name: Hannah LeMar

Job title: Education, Training and Personnel Manager

Email address: [email protected]

Telephone number: 01279978301

Additional contact information: Available for informal calls or visits Monday-Wednesday 09.00-13.00

Person Specification

Qualifications

Essential

• Good Standard of Basic Education
• 3 GCSEs or equivalent including Maths and English
• The ability to successfully complete an NVQ Level 2 in pharmacy services.

Experience

Essential

• Meticulous to Detail
• Good Thinking & Reasoning Skills
• Good Communication Skills, both written and oral.
• Good team player, with ability to work in a multidisciplinary team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

We are inviting expressions of interest for a acting up/secondment into the role of General Manager for Medical Specialties, Frailty and General Medicine, this is an interim post for initially 6 months.

The General Manager is a high-profile leadership role within the Trust. Together with the Head of Nursing, the post holder will be responsible for overall management/ leadership of the designated care groups. Working with the management teams, clinical leads, matrons and senior AHP leads, to develop and evaluate all services within their remit.

The General Manager will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met, and associated risk and governance matters are managed. The post holder will support the Head of Nursing and Clinical Leads in developing efficient and effective patient centred services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national / local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness and financial flows.

Key Responsibilities

• Provide strategic and operational leadership across designated Care Groups.
• Deliver high-quality, efficient and patient-centred services.
• Lead service improvement, transformation and redesign initiatives.
• Ensure delivery of financial, workforce, quality and operational performance targets.
• Develop strong partnerships with clinicians, corporate teams and external stakeholders.
• Oversee governance, risk management, patient experience and regulatory compliance.
• Lead and develop multidisciplinary management teams, fostering an inclusive and high-performing culture.
• Support business planning, commissioning, contracting and service development activities.
• Drive the use of data, digital innovation and evidence-based decision-making to improve outcomes.

For an informal discussion contact Emma Bright, Interim Divisional Director of Operations.

Person Specification

Qualifications

Essential

• Education to a masters degree level or equivalent experience
• Recognised post-graduate management qualification or equivalent
• experience

Experience

Essential

• Significant general and operational management experience to include
• the management of a large multi-disciplinary group of staff part of which
• to have been in the NHS.
• A proven record of success in managing significant operational / strategic
• change whilst also developing and maintaining the provision of a highquality
• service, within a clinical setting, with multidisciplinary teams.
• Experience of team working and building and maintaining effective
• working relationships in a multidisciplinary environment
• Fully developing staff potential through facilitating training, development
• and education initiatives
• Demonstrable ability to lead and influence
• Evidence of sound budgetary management experience
• Experience in service redesign and project management

Desirable

• Experience of working with external organisations (GP practices, social
• services, community services, local authority, etc)
• Experience in managing quality/ clinical audit/ clinical governance/ risk
• management issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Fixed term end date - 18/06/2027

Job overview

The Pharmacy department is looking for an Assistant Technical Officer to become part of our friendly, patient centred team based within the Princess Alexandra Hospital in Harlow, Essex. You will support various pharmacy teams including the dispensary, pharmacy stores, and aseptic unit. This position is offered on a fixed term basis for 9 months maternity cover.

This is an exciting opportunity to be involved in the pharmaceutical care of hospital patients through the supply of medicines, and is suitable for qualified Pharmacy Assistants or those new to the field looking to start their career in pharmacy.

You will also have the opportunity to develop your knowledge and skills if required through our Level 2 Pharmacy Pharmacy Services Programme which will give a fantastic foundation to your work and could be the launch pad to progress.

Main duties of the job

Your main duties will be centred around the pharmacy stores, ensuring wards are fully stocked with the medicines they require to treat their patients. You will also get the opportunity to work in our dispensary supplying medicines for in-patients and on discharge and there may be further opportunities in our aseptic unit.

Our Pharmacy team is a notoriously friendly and diverse team who work together in a mixture of behind-the-scenes and patient-facing roles to deliver safe and effective medicines.

Detailed job description and main responsibilities

For further details, please refer to the attached job description and person specification, which is available to download at any time.

For further details / informal visits contact:

Name: Hannah LeMar

Job title: Education, Training and Personnel Manager

Email address: [email protected]

Telephone number: 01279978301

Additional contact information: Available for informal calls or visits Monday-Wednesday 09.00-13.00

Person Specification

Qualifications

Essential

• Good Standard of Basic Education
• 3 GCSEs or equivalent including Maths and English
• The ability to successfully complete an NVQ Level 2 in pharmacy services.

Experience

Essential

• Meticulous to Detail
• Good Thinking & Reasoning Skills
• Good Communication Skills, both written and oral.
• Good team player, with ability to work in a multidisciplinary team.
• Computer Literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job overview

This is an exciting opportunity for a Ward Manager to lead and manage our Same Day Emergency Care department (SDEC) on a secondment at the Princess Alexandra NHS Trust based in Harlow.

In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise.

You will have proven success in leadership and working collaboratively with other healthcare professionals promoting a 'joined -up' approach to patient centred care. You will also possess excellent clinical skills related to an Urgent and Emergency care environment.

Main duties of the job

You will be a motivated and enthusiastic person who can lead by example through positive and visible leadership to manage the Ward.

You will have excellent communication skills, which you will use to collaborate with all members of the multidisciplinary team. .

You will be responsible for ensuring that the nursing team are supported to deliver excellent care, by providing leadership and direction, sharing clinical knowledge, assessing ward performance identifying areas for development and implementing actions to improve, supporting staff to reach their full potential and patients receive care that is evidence based by a team that have the skills required.

You will provide support for your nursing team and work together with the practice development team to ensure all staff work within an atmosphere which is conducive to learning and development.

You will manage the ward staff establishment with excellent Roster management and management of staff absence.

You will work with your Matron and other senior members of the team, providing assurance of standards within the ward.

You will work with the wider Acute Medicine team to include the Emergency Department to improve efficiency and patient experience on the ward within this fast paced environment.

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Detailed job description and main responsibilities

Please see the attached Job description and person specification for the full job details. This is available to download at any time.

Person Specification

Qualifications

Essential

• Current NMC qualification
• Practice Assessor/sign off mentor course

Desirable

• Leadership course
• ALS
• Acute adult care course or Acute assessment course

Experience

Essential

• Experience in an acute setting either acute medicine or ED
• Experience in managing staff with awareness of HR policies and
• procedures
• Experience in mentoring junior staff and students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To participate in the compounding of all preparations produced within the Aseptic Unit, using appropriate equipment:

To maintain validations.

To supervise trainees carrying out validation tests and to help co-ordinate the staff validation testing programme.

Preform in-process accuracy checks (volume checks) during compounding of preparations.

Preform pre-process accuracy checks (tray checks) before compounding preparations.

Identify, select and issue drugs, (may include clinical trial materials).

To follow all standard operation procedures accurately.

Identify drugs to be booked out using the Pharmacy Computer System to maintain accurate stock control.

To liaise with PAH facilities department, outside companies and the environment agency to organise clinical waste removal

Appropriately dispose of pharmaceutical items in the Aseptic Unit.

Appropriately dispose of pharmaceutical waste for the Trust.

To carry out the following:

Maintain stock control and stock rotation.

Follow all standard operating procedures (SOP’s) accurately.

Maintain a clean and tidy working environment.

Maintain accurate manual and computer records.

‘House-keeping’ duties.

To follow all Health and Safety standards in compliance with Trust policies and procedures. This includes:

Report all accidents, incidents and near misses

Dealing with hazardous chemicals (including cytotoxic drugs) used in the department

Attendance at all mandatory training

This job profile is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post-holder. The specific objectives of the post-holder will be subject to review as part of the Performance Review and Development Plan process.

SYSTEMS & EQUIPMENT

Pharmacy stock control system (JAC)

Microsoft Office

PAH staff Intranet

Datix incident reporting

Multifunctional printers

Negative Isolators in Technical Services Unit

Personal protective equipment provided

DECISIONS & JUDGEMENTS

Work with other Senior TSU staff in decision making regarding workflow patterns and changes to SOPs.

COMMUNICATIONS & RELATIONSHIPS

Main working relationships are with the following groups, and communication is mainly face to face, electronic and by telephone:

Pharmacy Technicians

Pharmacy Department Managers

Clerical Staff

Pharmacists

Pre-registration Pharmacists and Pharmacy Technicians

Ward staff

Multi-disciplinary team

PHYSICAL DEMANDS OF THE JOB

Technical Services Unit – Cleaning of all room surfaces including ceilings. Sitting at an isolator in restricted positions for extended periods, dexterity of hands and fingers is required for compounding of preparations.

Lifting boxes up to 10kg, bending and reaching.

Will be required to walk between different departments within Pharmacy and across the Hospital on a daily basis to deliver and collect items.

Maintaining a high standard of concentration, accuracy and standards within a busy pharmacy aseptic environment.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) at grade C/4 or above in English and Mathematics, or demonstrable equivalent literacy and numeracy skills
• Evidence of a good standard of general education
• NVQ Level 2 in Pharmacy Manufacturing, or evidence of being in the process of completion/demonstrable equivalent level of knowledge
• Ability and willingness to successfully complete Product Pre and In Process Checking in line with Aseptic Services Accreditation requirements

Experience

Essential

• Demonstrates accuracy and attention to detail when following procedures and documentation
• Ability to apply logical thinking and reasoning to routine tasks and problem solving appropriate to the role
• Effective communication skills, both verbal and written, appropriate to a regulated healthcare environment
• Ability to work effectively as part of a team and within a multidisciplinary environment
• Basic IT skills, including use of standard workplace systems (e.g. data entry, email)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

• Seek supervision to ensure that personal clinical practice is continuously developing. Participate in appropriate training to ensure safe competent clinical practice.
• Ensure that all documentation is comprehensively completed in accordance with the NMC/HCPC and Trust guidance.
• Act at all times in accordance with the NMC/HCPC Code of Professional Conduct.
• Supervise and support the continuous development of team members.
• Provide expertise to support the development of operational processes that will ensure timely and appropriate admission and discharge of patients.
• Take a lead role in the management of all clinical duties, exploring safe provision of the service through skill-mix review and allocation of workload within pre-assessment.
• Teach, supervise and assess the competencies of junior staff. Lead the implementation of the Trust Governance Strategy to ensure that risks are identified and minimised and to promote the use of evidence based guidelines and protocols.
• Actively participate in the recruitment and selection process for nurses/practitioners within the Trust. Responsible for the management of an allocated budget.
• To be actively involved in Managing Sickness and annual leave within the Team.
• Proactively investigate and implement nurse/practitioner led services to augment the patient experience.
• Participate in the Trust Staff Appraisal process to ensure that you receive and give constructive feedback to enhance personal skill set and the promotion of professional development of nursing within the Trust. Act as a role model to staff on within Theatres and the ward and throughout the Trust.
• To be actively involved in the management of pre-assessment patients.

DECISIONS & JUDGEMENTS

• Provide and maintain effective clinical assessment to ensure that patient care is planned and evaluated.
• Ensure trust escalation process is followed following Datix and Serious incidents.
• Managing complaints, using feedback from families to reflect on clinical practice.
• Exercise clinical judgement to manage complex issues.
• On behalf of the Matron to investigate incidents where shortfalls in standard occur and take corrective action as necessary, including reporting to the Head of Nursing.
• Be aware of the importance of complaints process within the organisation; act to prevent formal complaints by excellent communication skills within the Department.
• If requested by the Matron or Senior Staff respond to verbal and written complaints
• Responsible for dealing with complaints and incidents at Department level and determine implementation of audit and undertake the necessary course of action.
• Meets the health and wellbeing needs of patients by ensuring the appropriate assessment tools are used. Developing and reviewing plans of care to meet specific needs.

COMMUNICATIONS & RELATIONSHIPS

• To demonstrate effective and developed interpersonal and counselling skills when dealing with information of a complex, sensitive nature in a format that is accessible to patients.
• To have the ability to recognise situations where there are barriers to understanding and will interact with individuals in a sensitive and effective manner, using appropriate resources
• To be sensitive to the cultural needs of the community. To establish an effective communication and liaison system with other members of the multidisciplinary team.

FINANCE

• Responsibility for ordering and security of specialist drugs, stock and equipment, ensuring the best utilisation of resources
• To demonstrate effective time management of self and others, and organisational skills that allow prioritising and re-arranging of work/activities throughout the day to meet specific patient requirements.
• Responsible for the appropriate and competent use of expensive and highly complex equipment. Ensure any defective equipment is removed from service and reported to EBME accordingly.
• Educate staff in the operation of equipment and ensure safety of staff and patients.
• Managing the stock level and ensure cost effective ways of reviewing clinical disposables.
• Regular review meeting with Procurement and supplies to ensure all equipment are meeting the quality standard.

Person Specification

Qualifications

Essential

• Registered Nurse or Operating Department Practitioner

Desirable

• 1st Level Degree
• Post Registration course relevant to practice

Experience

Essential

• Experience within elective and emergency gynaecology, obstetrics and breast surgery
• Experience as a Band 6 theatre practitioner
• Experience of clinical audit and clinical governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

• Seek supervision to ensure that personal clinical practice is continuously developing. Participate in appropriate training to ensure safe competent clinical practice.
• Ensure that all documentation is comprehensively completed in accordance with the NMC/HCPC and Trust guidance.
• Act at all times in accordance with the NMC/HCPC Code of Professional Conduct.
• Supervise and support the continuous development of team members.
• Provide expertise to support the development of operational processes that will ensure timely and appropriate admission and discharge of patients.
• Take a lead role in the management of all clinical duties, exploring safe provision of the service through skill-mix review and allocation of workload within Theatres.
• Teach, supervise and assess the competencies of junior staff. Lead the implementation of the Trust Governance Strategy to ensure that risks are identified and minimised and to promote the use of evidence based guidelines and protocols.
• Actively participate in the recruitment and selection process for nurses/practitioners within the Trust. Responsible for the management of an allocated budget.
• To be actively involved in Managing Sickness and annual leave within the Team.
• Proactively investigate and implement nurse/practitioner led services to augment the patient experience.
• Participate in the Trust Staff Appraisal process to ensure that you receive and give constructive feedback to enhance personal skill set and the promotion of professional development of nursing within the Trust. Act as a role model to staff on within Theatres and the ward and throughout the Trust.
• To be actively involved in the management of perioperative care of patients undergoing surgery in Main Theatres and ADSU

DECISIONS & JUDGEMENTS

• Provide and maintain effective clinical assessment to ensure that patient care is planned and evaluated.
• Ensure trust escalation process is followed following Datix and Serious incidents.
• Managing complaints, using feedback from families to reflect on clinical practice.
• Exercise clinical judgement to manage complex issues.
• On behalf of the Matron to investigate incidents where shortfalls in standard occur and take corrective action as necessary, including reporting to the Head of Nursing.
• Be aware of the importance of complaints process within the organisation; act to prevent formal complaints by excellent communication skills within the Department.
• If requested by the Matron or Senior Staff respond to verbal and written complaints
• Responsible for dealing with complaints and incidents at Department level and determine implementation of audit and undertake the necessary course of action.
• Meets the health and wellbeing needs of patients by ensuring the appropriate assessment tools are used. Developing and reviewing plans of care to meet specific needs.

COMMUNICATIONS & RELATIONSHIPS

• To demonstrate effective and developed interpersonal and counselling skills when dealing with information of a complex, sensitive nature in a format that is accessible to patients.
• To have the ability to recognise situations where there are barriers to understanding and will interact with individuals in a sensitive and effective manner, using appropriate resources
• To be sensitive to the cultural needs of the community. To establish an effective communication and liaison system with other members of the multidisciplinary team.

FINANCE

• Responsibility for ordering and security of specialist drugs, stock and equipment, ensuring the best utilisation of resources
• To demonstrate effective time management of self and others, and organisational skills that allow prioritising and re-arranging of work/activities throughout the day to meet specific patient requirements.
• Responsible for the appropriate and competent use of expensive and highly complex equipment. Ensure any defective equipment is removed from service and reported to EBME accordingly.
• Educate staff in the operation of equipment and ensure safety of staff and patients.
• Managing the stock level and ensure cost effective ways of reviewing clinical disposables.
• Regular review meeting with Procurement and supplies to ensure all equipment are meeting the quality standard.

Person Specification

Qualifications

Essential

• Registered Nurse or Operating Department Practitioner

Desirable

• 1st Level Degree
• Post Registration course relevant to practice

Experience

Essential

• Experience within elective and emergency gynaecology, obstetrics and breast surgery
• Experience as a Band 6 as a scrub or anaesthetic theatre practitioner
• Experience of clinical audit and clinical governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

Duties and responsibilities:

• To work with MDTs to implement the Recovery Package and Risk stratification processes: i.e. Ensure patients receive holistic needs assessments, treatment summaries, health and well-being events and remote surveillance.

• To be a main point of contact throughout the patient journey and to help identify risk stratified patients that will receive the Recovery package.

• Pro-active liaison and co-ordination to ensure smooth transition across traditional care boundaries.

• Support and co-ordinate the needs of patients on patient triggered follow-up pathways, using own judgement and initiative, escalating to the relevant practitioner.

• Apply Macmillan Level 1-2 direct/indirect interventions to support non-complex cancer patients.

• Assist patients in completing Electronic Holistic Needs Assessments (eHNA’s) and develop subsequent care plans to address concerns.

• Facilitate joined up support services, information and health education to create a seamless experience of care for patients.

• Deliver health education for non- complex patients in collaboration with established care providers such as CNSs, Cancer Information Manager, particularly focussing on signs and symptoms to look out for and late consequences of treatment.

• Support the planning and delivery of self-managed workshops in collaboration with the relevant clinical teams, including agreed annual timetable for workshop provision, organising venues, supporting recruitment and communication with patients and supporting the delivery and evaluation of events.

• To coordinate the follow-up investigations required post cancer treatment.

• To coordinate a rapid re-entry into the specialist cancer team as per tumour group protocol

• To coordinate the necessary assessments, appointments or investigations to fast track people back into the system if required.

• To maintain an accurate and validated cancer data base eg remote monitoring & tumour specific.

• To take, respond to and record accurately all telephone calls, initiating action as appropriate, relaying messages accurately, ensuring that all calls receive prompt attention and complete confidentiality in an efficient and courteous way.

• To provide basic telephone advice and refer on or sign-post to other sources of support as per tumour group instruction.

• To develop and maintain a good professional relationship with patients and with the specialist cancer teams.

• Carry out administration duties required by the role including filing, report writing, documenting decisions made, making up information packs, ordering supplies and equipment. 3 • Understand that there will be some distressing situations and when to seek appropriate support/advice.

• To listen with empathy to distressed or angry patients or carers regarding sensitive matters, ensuring discretion and confidentiality.

• To provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices.

• Act as advocate and facilitator to resolve issues that may be perceived as barriers to care.

• Provide rota cover in the Cancer Information Hub in Williams Day Unit.

• Support patients and carers to understand what signs and symptoms or situation to be aware of that would indicate concern.

• Support patients and carers how to make contact when they feel their condition or needs have changed, including what to do out of hours.

• Encourage and support active and healthy lifestyle choices. Decisions and Judgements

• Make judgements on when to escalate concerns to CNS teams or Cancer Information Support Manager (particularly when undertaking patient assessments) and knowing when to refer to other parties (eg. Cancer Information Centre) Communications and Relationships

• Cancer Clinical Nurse Specialist Team

• Patients, their carers’ and relatives

• Chemotherapy Nursing Team

• Other Personalised Care Cancer Support Workers

• Macmillan Head of Nursing for cancer Services

• Haematology and Oncology Multi-disciplinary teams (MDT) • Patients, Families and other visitors

• Cancer, Cardiology & Clinical Support Health Care Group (CCCS HCG)

• Macmillan and other external charities

• Macmillan Cancer Information Support Service

• Community teams and voluntary organisations

• GP’s District Nurses

• Local Hospice care

MOST CHALLENGING/DIFFICULT PARTS OF THE JOB:

• Dealing with distressed patients and relatives.

• Managing time effectively and using computers daily.

• Maintaining confidentially.

• Ability to face new and exciting challenges on a daily basis.

• Emotionally challenging Education and General Information

• Demonstrate effective communication with patients, carers, other health professionals and stakeholders.

• Deliver Health Education, in partnership with key extended team members: CNS teams, and Macmillan Information Manager.

• Identify own personal education and role development needs and access Macmillan resources to address.

• Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression.

• Overcome barriers to effective communication.

• Adhere to clear role boundaries and expectations and when to seek support of signpost to more appropriate care provider.

• As this is a Macmillan Role, you will wear the Macmillan badge and use Macmillan resources to benefit patients.

• You may be required to undertake ad hoc duties as per the changing demands of the service.

• There will be a requirement for you to work across sites regularly, as required.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.

Person Specification

Qualifications

Essential

• Good standard of general education to GSCE level or equivalent
• Foundation
• Educated to A level or NVQ level 3, level 3 BTEC with knowledge of
• Health & Social Care
• Customer Service Skills training

Desirable

• Degree/Post Graduate Diploma

Experience

Essential

• Extensive patient or public facing experience
• Prioritising, planning and organising own tasks to meet competing
• deadlines
• Experience of working as part of a team and individually
• Experience of working within guidelines, policies and protocols
• Experience of dealing with difficult situations and confrontations with both
• colleagues and service users
• Proven experience in data entry and associated documentation
• Experience of IT packages Microsoft Office, Excel and IT equipment
• e.g. iPad and tablets
• Insight into cancer and related issues

Desirable

• Knowledge / experience of Audit
• Experience of culture change projects
• Experience of project administration, NHS or public sector experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Detailed job description and main responsibilities

Professional:

To assess the needs of individuals attending/contacting the service and to work with them to identify the support they require.

Develop a wide understanding of cancer types, treatments and common side effects. As well as the impact that cancer treatment has on patients and their families to help deliver cancer information and support.

Assist patients in completing Electronic Holistic Needs Assessments (eHNA’s) and develop subsequent care plans to address concerns. To provide non-clinical information on topics such as financial support, counselling, support services etc. This will be in a range of formats.

To communicate effectively with clinical teams to ensure the highest standards of care.

Deliver health education for non-complex patients in collaboration with established care providers such as Clinical Nurse Specialist, Cancer Information Manager and Recovery Package Manager, particularly focussing on signs and symptoms to look out for and late consequences of treatment.

To complete referrals to a range of organisations and professionals, including cancer centres, social services, benefits advisors, social prescribers and counsellors. In appropriate cases, to plan and implement a package of follow-up support and information to the service user based on their needs.

To create and update accurate and timely records of patient information using the Trust’s Electronic Patient Record System.

Facilitate joined up support services, information and health education to create a seamless experience of care for patients

To contribute to the development and maintenance of relationships with other departments and wards within the Trust and community.

Understand that there will be some distressing situations and when to seek appropriate support/advice.

To listen with empathy to distressed or angry patients or carers regarding sensitive matters, ensuring discretion and confidentiality.

To provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices. Act as advocate and facilitator to resolve issues that may be perceived as barriers to care.

Provide rostered cover in the Cancer Information Hub in Williams Day Unit.

Support patients and carers to understand what signs and symptoms or situation to be aware of that would indicate concern.

Support patients and carers how to make contact when they feel their condition or needs have changed, including what to do out of hours.

Encourage and support active and healthy lifestyle choices

To demonstrate a willingness to identify their own learning and development needs and be willing to undertake further training and study in order to address these needs.

Demonstrate an understanding of Macmillan Cancer Support and its role across the UK.

Demonstrate an understanding of the elements included in Recovery Package/Personalised Care for people living with and beyond cancer.

Duties and responsibilities

To collate and record data based on service user interactions using relevant IT systems, PAHT clinical information systems,( Alex Health, Somerset), Microsoft office programmes (Outlook, Word, Excel etc) Case note Management, Macmillan MyCare Plan and 8 x 8

To conduct research into cancer related topics and community demographics that contribute to continuous service improvement, to ensure the service meets the needs of the whole community

To contribute to the planning and organisation of events and displays outside the centre, helping to promote the service

To keep the centre clean, tidy and ensure cancer information stands are kept up to date and well stocked both inside the centre and throughout the hospital including St. Margaret’s and Herts and Essex Hospitals.

To order cancer information and resources for colleagues and teams where appropriate

To encourage user involvement, engagement and feedback that supports the design and development of services

To curate interesting and engaging content for the Trust and Macmillan’s communications departments that celebrate the work done within the centre and in the community

To engage in Centre fundraising activities to support the objectives of Macmillan Cancer Support

There will be a requirement for you to work across site at times To provide administrative support to the manager.

To provide assistance with specific projects as required. To work flexibly in order to deliver the objectives of the service.

The post holder will work within the Operational Policies for the Centre as a whole and for their post but will be expected to use their own initiative and judgement in dealing with enquiries.

The post holder will ensure that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion. Management and Leadership:

To deputise for the manager when required.

To support with the recruitment and management of volunteers.

To comply with health, safety and security measures and report any concerns to the manager.

Carry out administration duties required by the role including filing, report writing, documenting decisions made, making up information packs, ordering supplies and equipment.

Demonstrate effective communication with patients, carers, other Health Professionals and stakeholders

Identify own personal education and role development needs and access Macmillan resources to address.

Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression.

Overcome barriers to effective communication.

Adhere to clear role boundaries and expectations and when to seek support of signpost to more appropriate care provider.

As this is a Macmillan Role, you will wear the Macmillan badge and use Macmillan resources to benefit patients Communications and relationships

Macmillan Cancer Information Support Manager

Macmillan Cancer Information and Support Centre Assistants in other trusts

Cancer Clinical Nurse Specialist Team Macmillan Recovery Package Manager

Personalised Care Cancer Support Worker

Patients, their carers’ and relatives

Chemotherapy Nursing Team

Other Personalised Care Cancer Support Workers

Macmillan Head of Nursing for cancer Services Haematology and Oncology Multi-disciplinary teams (MDT)

Patients, Families and other visitors

Macmillan

Essex and Hertfordshire Citizen Advice teams

Community teams and voluntary organisations

GP’s single point of access team and social prescribers

Local Hospice care and support

General duties of all employees:

To observe the provisions of and adhere to all Trust policies and procedures.

To actively participate in the appraisal process to identify personal development needs. To attend Trust statutory and mandatory training as required and any other training courses relevant to the post.

All staff will be treated with respect by management, colleagues, patients and visitors and equally staff will treat management, colleagues, patients and visitors with the same level of respect. Staff will be supported to challenge any discriminatory behaviour that may be based on differences in race, disability, language, culture, religion, sexuality, age, gender or employment status.

All employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all Trust policies, procedures and guidelines relating to Infection Control.

The duties contained in this job description are not intended to be exhaustive.

The post holder must be flexible in the duties performed and it is expected that similar duties, not specifically listed above, will be carried out as required and may be cross site. Any such variation will be agreed in advance between the post holder and their manager as part of the continuing process of management review and development. This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.

Person Specification

Qualifications

Essential

• Good standard of general education to GCSE level or equivalent
• Educated to A level or NVQ level 3, level 3 BTEC with knowledge of
• Health & Social Care

Desirable

• Evidence of continual personal development
• Coaching or teaching qualification

Experience

Essential

• Recent experience of working in the NHS or a Healthcare setting
• Prioritising, planning and organising own tasks to meet competing
• deadlines.
• Experience of working as part of a team and individually.
• Experience of working with cancer patients, their families and carers.
• Experience of working within guidelines, policies and protocols
• Proven experience in data entry and associated documentation.
• Experience of IT packages Microsoft Office, Excel and IT equipment.
• Experience of providing and receiving complex and sensitive information
• and data management
• Insight into cancer and related issues.

Desirable

• Knowledge / experience of Audit
• Experience of culture change projects.
• Experience of project administration, NHS or public sector experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)