Job summary

An exciting opportunity has arisen at Greystone House Surgery in the heart of Redhill for an experienced Healthcare Assistant to join our vibrant team. This is a full time, permanent position.

It is a varied clinical role aimed at supporting the wider healthcare team both clinically and administratively whilst providing exceptional care to our patient population.

Main duties of the job

The key responsibilities of this role are to assist the practice nurses with simple clinical procedures which will include height, weight, urinalysis, lifestyle advice, blood pressure checks, new patient checks, ECGs, wound care and removal of sutures, taking blood samples, CPR, chaperoning, supporting with vaccination campaigns, assisting doctors with minor surgery, coil fittings and general patient assistance.

To implement clinical work to ensure effective care delivery in the partnership with clients and families/carers.

To promote and advise on healthy lifestyles and weight management.

To ensure confidentiality on all matters relating to patients and information obtained during the course of employment.

To work with other members of the team to ensure clinical areas meet a satisfactory infection control level and remain adequately stocks with consumables.

About us

Greystone House Surgery is a modern friendly Practice in Redhill representing one of the three sites which make up The House Partnership between Greystone House Surgery, Caterham Valley Medical Practice and The Moat House Surgery.

This role is based at Greystone House Surgery, 99 Station Road, Redhill, RH1 1EB. Cross-site working between the Merstham and Caterham sites may occasionally be required.

We are a forward thinking, well organized training practice with a high reputation for quality and standards. We encourage and support the personal development of all our staff and are keen to ensure the right person joins our friendly team.

• Fourteen Partners across three sites (5 in Redhill)
• Purpose built practice
• GMS, 16,000 patients (39,000 across the three site Partnership)
• Nurse Practitioners and Clinical Pharmacists
• Training Practice for Registrars, Foundation Yr 2 GPs, Physician Assistants, Medical students & Nurses
• EMIS Web
• Docman
• Abtrace
• Consistently high QOF achievement
• Member of DHC GP Federation

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A0455-26-0026

Job locations

Greystone House Practice

99 Station Road

Redhill

RH1 1EB

United Kingdom

Job description

Job responsibilities

JOB DESCRIPTION

Job Title:HEALTH CARE ASSISTANT

Grade:A/B (according to experience)

Accountable to: Practice Nurses, GP Principals, reporting to Practice Manager

JOB PURPOSE

To promote the mental, physical and emotional health of the Practice population

To assess the health needs of the Practice population

To provide and maintain a high standard of care for the Practice population

To assist with hygiene and infection prevention control for the practice

To ensure clinical areas are stocked adequately in order to meet the above and needs of the clinician

To be an effective member of the Primary Healthcare Team.

DIMENSIONS

1.Service development

To assist other nurses and doctors with simple clinical procedures and clerical tasks

To set up and maintain systems to provide adequate hygiene and infection control standard to meet CQC requirements

2.Clerical

To ensure the maintenance of accurate and up to date manual and electronic records with respect to activities which ensure the smooth running of the practice and delivery of effective service to the patients. This may include stock management, documentation and general administrative support.

3.Clinical

To assist the practice nurses with simple clinical procedures which will primarily involve seasonal vaccinations but ay include height, weight, urinalysis, lifestyle advice, blood pressure checks, new patient checks, ECGs, wound care and removal of sutures, taking blood samples, CPR, chaperoning, assisting doctors with minor surgery and general patient assistance.

To implement clinical work to ensure effective care delivery in the partnership with clients and families/carers

To promote and advise on healthy lifestyles

To ensure confidentiality on all matters relating to patients and information obtained during the course of employment

To work with other members of the team to ensure clinical areas meet a satisfactory infection control level and remain adequately stocks with consumables

OTHER DUTIES

To undertake such other duties as may be reasonably required from time to time as are consistent with the responsibility, training and scale of the post eg ear syringing, dressings, vaccinations, smoking cessation, anticoagulation

To have responsibility for the health, safety and welfare of self and others in the working environment, to follow safe working practice and to comply at all times with the Trust/Practice health and safety policy and procedures.

Job description Job responsibilities JOB DESCRIPTIONJob Title:HEALTH CARE ASSISTANTGrade:A/B (according to experience)Accountable to: Practice Nurses, GP Principals, reporting to Practice ManagerJOB PURPOSETo promote the mental, physical and emotional health of the Practice populationTo assess the health needs of the Practice populationTo provide and maintain a high standard of care for the Practice populationTo assist with hygiene and infection prevention control for the practiceTo ensure clinical areas are stocked adequately in order to meet the above and needs of the clinicianTo be an effective member of the Primary Healthcare Team.DIMENSIONS1.Service developmentTo assist other nurses and doctors with simple clinical procedures and clerical tasksTo set up and maintain systems to provide adequate hygiene and infection control standard to meet CQC requirements2.ClericalTo ensure the maintenance of accurate and up to date manual and electronic records with respect to activities which ensure the smooth running of the practice and delivery of effective service to the patients. This may include stock management, documentation and general administrative support.3.ClinicalTo assist the practice nurses with simple clinical procedures which will primarily involve seasonal vaccinations but ay include height, weight, urinalysis, lifestyle advice, blood pressure checks, new patient checks, ECGs, wound care and removal of sutures, taking blood samples, CPR, chaperoning, assisting doctors with minor surgery and general patient assistance.To implement clinical work to ensure effective care delivery in the partnership with clients and families/carersTo promote and advise on healthy lifestylesTo ensure confidentiality on all matters relating to patients and information obtained during the course of employmentTo work with other members of the team to ensure clinical areas meet a satisfactory infection control level and remain adequately stocks with consumablesOTHER DUTIESTo undertake such other duties as may be reasonably required from time to time as are consistent with the responsibility, training and scale of the post eg ear syringing, dressings, vaccinations, smoking cessation, anticoagulationTo have responsibility for the health, safety and welfare of self and others in the working environment, to follow safe working practice and to comply at all times with the Trust/Practice health and safety policy and procedures.

Person Specification

Experience

Essential

• An ability to communicate with a diverse group of patients, including those with learning disabilities. An ability to work collaboratively and adapt to fast-changing environments. To display a caring and compassionate nature towards patient's and their wellbeing. To be dependable with a strong work ethic. To have excellent verbal and written English.
• Qualified in Phlebotomy
• Qualified to NVQ level 3 Previous experience working in Primary Care

Desirable

• Involvement in infection control audits

Qualifications

Essential

• Eligible to work in the UK
• GCSE grade A to C in English and Maths or equivalent
• Qualified to NVQ level 3 in Health and Social Care

Desirable

• Experience of working in a similar environment
• Experience of EMIS Web

Person Specification Experience Essential An ability to communicate with a diverse group of patients, including those with learning disabilities. An ability to work collaboratively and adapt to fast-changing environments. To display a caring and compassionate nature towards patient's and their wellbeing. To be dependable with a strong work ethic. To have excellent verbal and written English. Qualified in Phlebotomy Qualified to NVQ level 3 Previous experience working in Primary Care Desirable Involvement in infection control audits Qualifications Essential Eligible to work in the UK GCSE grade A to C in English and Maths or equivalent Qualified to NVQ level 3 in Health and Social Care Desirable Experience of working in a similar environment Experience of EMIS Web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The House Partnership

Address

Greystone House Practice

99 Station Road

Redhill

RH1 1EB

United Kingdom

Employer's website

https://www.greystonesurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The House Partnership

Address

Greystone House Practice

99 Station Road

Redhill

RH1 1EB

United Kingdom

Employer's website

https://www.greystonesurgery.nhs.uk/ (Opens in a new tab)

Job summary

The Pharmacy Technician Apprentice will work as part of the multidisciplinary Primary Care Network (PCN) team while undertaking an approved Level 3 Pharmacy Technician Apprenticeship with Buttercups The postholder will develop the knowledge skills and behaviours required to become a registered Pharmacy Technician with the General Pharmaceutical Council (GPhC) following the 2 year training programme

Working under the supervision of registered Pharmacy Technicians Clinical Pharmacists and GPs the apprentice will support the safe effective and efficient use of medicines across the PCN This role combines workplace learning with formal study and includes protected learning time

Main duties of the job

Medicines Optimisation

• Support the delivery of safe and effective medicines optimisation services
• Support patients in understanding their medicines and promote adherence
• Identify patients who may benefit from medication reviews or other pharmacy services
• Assist with medicines reconciliation following discharge from hospital

Clinical Support

• Assist in maintaining accurate medication records
• Support the management of medicines related queries from patients and healthcare professionals
• Work with GP practices to improve prescribing safety and quality
• Support the monitoring of high risk medicines under supervision

Medicines Safety

• Assist with audits relating to prescribing and medicines management
• Help identify and report medication incidents and near misses
• Contribute to quality improvement projects
• Support compliance with national and local prescribing guidance

Administrative Duties

• Maintain accurate electronic patient records
• Prepare reports and documentation as required
• Support stock management where appropriate
• Participate in data collection and performance monitoring

About us

Taunton Deane West Primary Care Network is an NHS collaboration between two GP practices Wellington Medical Centre and Lister House Partnership Our practice teams work closely together sharing expertise resources and ideas to develop new and innovative services that improve care for our local population

As an approved PCN Learning Organisation we are committed to creating a positive learning culture where both learners and educators are supported to develop their skills and thrive We value teamwork continuous improvement and the sharing of knowledge across our practices

Together we care for approximately 28000 registered patients across the two practices Our vision is to continue improving the quality and accessibility of care we provide by responding to the needs of our patient population and developing services that support better health outcomes

Being part of a Primary Care Network enables us to benefit from additional roles and expertise through the Additional Roles Reimbursement Scheme These roles strengthen our existing teams and help us provide the right care at the right time from the right professional

We are committed to delivering compassionate person centred care while working collaboratively with our patients our practices and our wider healthcare partners

Details

Date posted

01 September 2026

Pay scheme

Other

Salary

£25,269 a year

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

W0068-26-0009

Job locations

Wellington Medical Centre

Mantle Street

Wellington

Somerset

TA21 8BD

United Kingdom

Lister House Surgery

Croft Way

Wiveliscombe

TAUNTON

Somerset

TA4 2BF

United Kingdom

Job description

Job responsibilities

Key Responsibilities

Medicines Optimisation

• Support the delivery of safe and effective medicines optimisation services
• Support patients in understanding their medicines and promote adherence
• Identify patients who may benefit from medication reviews or other pharmacy services
• Assist with medicines reconciliation following discharge from hospital

Clinical Support

• Assist in maintaining accurate medication records
• Support the management of medicines related queries from patients and healthcare professionals
• Work with GP practices to improve prescribing safety and quality
• Support the monitoring of high risk medicines under supervision

Medicines Safety

• Assist with audits relating to prescribing and medicines management
• Help identify and report medication incidents and near misses
• Contribute to quality improvement projects
• Support compliance with national and local prescribing guidance

Administrative Duties

• Maintain accurate electronic patient records
• Prepare reports and documentation as required
• Support stock management where appropriate
• Participate in data collection and performance monitoring

Learning and Development

• Complete all requirements of the Pharmacy Technician Level 3 Apprenticeship
• Attend training provider sessions
• Maintain a portfolio of evidence
• Participate in regular supervision appraisal and reflective practice
• Work towards registration with the General Pharmaceutical Council (GPhC)

Team Working

• Work collaboratively with GPs nurses pharmacists pharmacy technicians care coordinators and other members of the multidisciplinary team
• Participate in PCN and practice meetings where appropriate
• Develop positive working relationships with community pharmacies hospitals and other healthcare providers

General Responsibilities

• Maintain patient confidentiality at all times
• Comply with GDPR information governance and NHS policies
• Work within professional boundaries and seek support when required
• Promote equality diversity and inclusion
• Maintain mandatory training requirements
• Contribute to a safe working environment and follow health and safety procedures
• Demonstrate the NHS values and behaviours in all aspects of work

Job description Job responsibilities Key ResponsibilitiesMedicines Optimisation Support the delivery of safe and effective medicines optimisation services Support patients in understanding their medicines and promote adherence Identify patients who may benefit from medication reviews or other pharmacy services Assist with medicines reconciliation following discharge from hospital Clinical Support Assist in maintaining accurate medication records Support the management of medicines related queries from patients and healthcare professionals Work with GP practices to improve prescribing safety and quality Support the monitoring of high risk medicines under supervision Medicines Safety Assist with audits relating to prescribing and medicines management Help identify and report medication incidents and near misses Contribute to quality improvement projects Support compliance with national and local prescribing guidance Administrative Duties Maintain accurate electronic patient records Prepare reports and documentation as required Support stock management where appropriate Participate in data collection and performance monitoring Learning and Development Complete all requirements of the Pharmacy Technician Level 3 Apprenticeship Attend training provider sessions Maintain a portfolio of evidence Participate in regular supervision appraisal and reflective practice Work towards registration with the General Pharmaceutical Council (GPhC) Team Working Work collaboratively with GPs nurses pharmacists pharmacy technicians care coordinators and other members of the multidisciplinary team Participate in PCN and practice meetings where appropriate Develop positive working relationships with community pharmacies hospitals and other healthcare providers General Responsibilities Maintain patient confidentiality at all times Comply with GDPR information governance and NHS policies Work within professional boundaries and seek support when required Promote equality diversity and inclusion Maintain mandatory training requirements Contribute to a safe working environment and follow health and safety procedures Demonstrate the NHS values and behaviours in all aspects of work

Person Specification

Qualifications

Essential

• Qualifications
• GCSE or equivalent Grade 4 C or above in English and Mathematics
• Meets the entry requirements for the Level 3 Pharmacy Technician Apprenticeship
• Knowledge
• Basic understanding of the NHS and primary care
• Awareness of confidentiality and data protection
• Understanding of the importance of patient centred care
• Skills
• Excellent communication and interpersonal skills
• Good organisational and time management skills
• IT literacy including Microsoft Office and willingness to learn clinical systems
• Ability to work accurately and pay attention to detail
• Ability to prioritise workload under supervision
• Personal Attributes
• Motivated to learn and develop
• Professional and reliable
• Able to work as part of a multidisciplinary team
• Demonstrates integrity compassion and respect
• Flexible and adaptable

Desirable

• Experience working in a healthcare pharmacy or customer service environment
• Knowledge of primary care systems
• Experience using electronic patient record systems
• Understanding of medicines optimisation
• Previous experience in administration or healthcare support

Location and Driving

Essential

• Ability to drive
• Must be able to work in both practices face to face,

Person Specification Qualifications Essential Qualifications GCSE or equivalent Grade 4 C or above in English and Mathematics Meets the entry requirements for the Level 3 Pharmacy Technician Apprenticeship Knowledge Basic understanding of the NHS and primary care Awareness of confidentiality and data protection Understanding of the importance of patient centred care Skills Excellent communication and interpersonal skills Good organisational and time management skills IT literacy including Microsoft Office and willingness to learn clinical systems Ability to work accurately and pay attention to detail Ability to prioritise workload under supervision Personal Attributes Motivated to learn and develop Professional and reliable Able to work as part of a multidisciplinary team Demonstrates integrity compassion and respect Flexible and adaptable Desirable Experience working in a healthcare pharmacy or customer service environment Knowledge of primary care systems Experience using electronic patient record systems Understanding of medicines optimisation Previous experience in administration or healthcare support Location and Driving Essential Ability to drive Must be able to work in both practices face to face,

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Taunton Deane West Primary Care Network

Address

Wellington Medical Centre

Mantle Street

Wellington

Somerset

TA21 8BD

United Kingdom

Employer's website

https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)

Employer details

Employer name

Taunton Deane West Primary Care Network

Address

Wellington Medical Centre

Mantle Street

Wellington

Somerset

TA21 8BD

United Kingdom

Employer's website

https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)