Job description

Job responsibilities

The post holder will be a pharmacist who will work across the DMA organisation within their clinical competencies as part of the multi-disciplinary team to provide expertise in clinical medicines management, provide structured medication reviews, manage long term conditions, management of medicines on transfer of care and systems for safer prescribing, manage repeat prescription authorisations and reauthorisation, acute prescription requests, while addressing both the public health and social care needs of patients in the GP surgeries that make up DMA.

The post holder will perform medication reviews of patients with polypharmacy especially for older people, people in residential or nursing care homes and those with multiple co-morbidities. The post holder will provide leadership on quality improvement and clinical audit as well as managing some aspects of the quality and outcomes framework.

Main duties of the job

This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver an excellent service within general practice.

The post holder will be supported to develop their role to become a non-medical prescriber if they do not already hold.

Key responsibilities for Clinical Pharmacist role

Clinical practice:

• See (where appropriate) patients with single or multiple medical problems where medicine optimisation is required (e.g. Respiratory, Cardiovascular and Diabetes). Review the on-going need for each medicine, a review of monitoring needs and an opportunity to support patients with their medicines taking, ensuring they get the best use of their medicines (i.e. medicines optimisation). Make appropriate recommendations to Senior Pharmacists or GPs for medicine improvement.

• Undertake clinical medication reviews with patients and produce recommendations for the GP on prescribing and monitoring.

• Work with care home staff to improve safety of medicines ordering and administration. Undertake clinical medication reviews with care home patients and produce recommendations for the GP on prescribing and monitoring.
• Undertake clinical medication reviews with patients at home and produce recommendations for the GPs on prescribing and monitoring. Attend and refer patients to multidisciplinary case conferences
• Review the use of medicines most commonly associated with unplanned hospital admissions and readmissions through audit and individual patient reviews.
• Provide patient facing clinics for those with questions, queries and concerns about their

Medicines in the practice:

• Provide a telephone help for patients with questions, queries and concerns about their medicines.
• To reconcile medicines following discharge from hospitals, intermediate care and into Care Homes, including identifying and rectifying unexplained changes and working with patients and community pharmacists to ensure patients receive the medicines they need post discharge.
• Answers relevant medicine-related enquiries from GPs, other surgery staff, other healthcare teams (e.g. community pharmacy) and patients with queries about medicines. Suggesting and recommending solutions. Providing follow up for patients to monitor the effect of any changes.

• Ensure that patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period of time e.g. pathology results, common/minor ailments, acute conditions, long term condition reviews etc
• Contribute pharmaceutical advice to repeat prescribing policy within each PCN practice. Manage the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates and flagging up those needing a review. Ensure patients have appropriate monitoring tests in place when required
• Contribute pharmaceutical advice for the development and implementation of new services that have medicinal components (e.g. advice on treatment pathways and patient information leaflets

Person Specification

Knowledge and Skills

Essential

• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
• Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
• Able to plan, manage, monitor and review general medicine optimisation issues in core areas for long term conditions
• Able to obtain and analyse complex technical information.
• Able to identify and resolve risk management issues according to policy/protocol.
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Problem solving skills
• Able to motivate and influence others
• Proven ability to work in partnership with GPs and other agencies
• Accountability of own role and responsibilities

Other

Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
• Self-directed practitioner
• Highly motivated
• Flexibility
• Enthusiasm
• Team player
• Ability to work across boundaries
• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes

Experience

Essential

• Experience and an awareness of the breadth of common acute and long-terms conditions that are likely to be seen in general practice
• Experience of partnership/collaborative working and of building relationships across a variety of organisations

Desirable

• Audit
• Research
• Project management
• Home visits

Qualifications

Essential

• Bachelor or Master of Pharmacy.
• Registration with the General Pharmaceutical Council and up-to-date.
• Demonstrates and understanding of, and conforms to, relevant standards of practice.
• Follows professional and organisational policies/procedures relating to performance management.

Desirable

• May hold or be working towards an Independent Prescribing qualification.
• Clinical Certificate or Clinical Diploma (in Primary Care and Community).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Drake Medical Alliance Primary Care Network

Address

Drake Medical Alliance

Airport Business Centre,

10 Thornbury Road,

Plymouth

Devon

PL6 7PP

United Kingdom

Employer's website

http://drakemedicalalliancenetwork.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary:

• To assist clinical personnel in the care of practice patients, to include treatment, preventative care, screening and patient education. The post will also include some administrative duties, Infection control and prevention duties in line with surgery policy and as delegated by the Senior HCA or Practice Manager.

• They will act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team.

  Duties and responsibilities:

• Phlebotomy
• Taking and recording blood pressures
• Performing ECGs
• Carrying out NHS Health Checks
• Recording accurate clinical observations and updating patient records
• Preparing and maintaining clinical treatment rooms and equipment
• Following infection control procedures
• Urinalysis
• Administer injections when trained and competent to do so as per surgery guidelines
• Assist with monitoring of long term conditions when trained and competent to do so
• Provide lifestyle advice to patients making any necessary referrals within the practice

• Weight monitoring
• Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
• Ensure clinical waste collection runs smoothly, reporting any problems to the Senior HCA or Practice Manager
• Ensure sharps bins are ready for collection
• Other clinical tasks as directed by the Senior HCA or Practice Manager.

Administration and professional responsibilities

• Participate in the administrative and professional responsibilities of the practice team

• Ensure accurate and legible notes of all consultations and treatments are recorded in the patients records

• Ensure that medical records are completed at time of consultation and are accurate and that confidentiality is respected in line with surgery policy

• Ensure the clinical computer system is kept up to date with accurate details recorded

• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

• Ensure collection and maintenance of statistical information required for regular and ad hoc reports

• Ensure infection control and prevention policies are adhered to in full, noting the practices bare below the elbow and jewellery policies.

• Ensure necessary cleaning of areas within the clinical room that you're working in are carried out between each patient and at the end of the shift.

• Ensure cleaning rotas are completed and signed for on a daily/weekly/monthly basis as per cleaning schedules.

• Attend and participate in practice meetings as required

• Assist in formulation of practice philosophy, strategy and policy

• Restocking and maintenance of equipment, clinical areas and consulting rooms

• To assist in seasonal and special projects as requested e.g. flu campaign

• Ordering and display of health promotion materials in line with national health promotion campaigns

• Other administrative tasks as directed by the Practice Manager

Management of appointment system

• Ensure total familiarity with all appointment systems, including regular and incidental variations
• Book appointments and recalls, ensuring sufficient information is recorded to enable retrieval of the medical record
• Monitor flow of patients into the waiting room, ensuring the appointment system accurately reflects the arrival of patients
• Monitor effectiveness of the system and report any problems or variations

Person Specification

Qualifications

Essential

• Qualification/Certificate in phlebotomy
• A demonstrable commitment to professional development

Desirable

• Qualified to NVQ level 2 or 3 in Health & Social Care

Experience

Essential

• Experience of dealing with the public/patients
• Experience of Microsoft Office software

Desirable

• Experience of TPP SystmOne clinical system and Ardens
• Experience of working in primary care
• Experience of taking ECGs, taking blood pressures, stitch and clip removal, wound dressings, vaccinations (such as flu) and other primary care healthcare assistant duties

Knowledge & Skills

Essential

• Competent and confident in phlebotomy
• Excellent written and verbal communication skills
• Effective team player
• Aware of the need for strict infection prevention control in all aspects of the role

Desirable

• Knowledge of other duties of a primary care health care assistant

Qualities & Attributes

Essential

• Able to demonstrate enthusiasm to develop nursing skills
• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work without direct supervision and determine own workload priorities
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative
• Flexibility of working hours/ability to work at the desired times

Desirable

• Car driver/clean licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Centre

Address

Wootton Grove

Sherborne

Dorset

DT9 4DL

United Kingdom

Employer's website

https://www.thegrovemedcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This role provides a key support function within the general practice team, combining administrative and medical secretarial responsibilities to support the delivery of patient care.

Key responsibilities include:

• Clinical coding and accurate updating of patient records following review of clinical correspondence
• Processing referrals (including e-referrals), arranging appointments and diagnostic tests, and supporting referral tracking
• Reviewing and actioning laboratory results in line with practice protocols
• Providing medical secretarial support, including managing clinical correspondence and liaising with hospitals and external agencies
• Completing basic (non-opinion) forms for GP review and signature (e.g. insurance and benefit-related forms)
• Supporting QOF activity through patient recalls for chronic disease management
• Assisting with meeting administration, action tracking, and follow-up
• Supporting administrative tasks and project work as required across the practice

Full training will be provided. This is a varied and important role within a supportive and forward-thinking primary care environment.

Full job description can be found attached.

Person Specification

Experience

Essential

• Experience of clerical and administrative work
• Experience of working with the general public
• Experience of using Microsoft Office applications (Word, Excel, Outlook)
• Experience of prioritising own workload in a busy working environment

Desirable

• Experience of working in a GP practice or healthcare environment
• Experience in medical secretarial duties (including typing, referrals and correspondence management)
• Experience of processing referrals and dealing with external organisations (e.g. hospitals)
• Experience of using clinical systems such as EMIS Web
• Experience of clinical coding

Knowledge & Skills

Essential

• Excellent written and verbal communication skills, including the ability to listen, discuss and inform clearly
• Excellent organisational skills with strong time management and ability to prioritise workload
• Ability to build strong working relationships with colleagues at all levels
• High degree of accuracy and attention to detail
• Ability to work independently and as part of a team and promote good team working
• Excellent IT skills, including Microsoft Office and Outlook
• Ability to use clinical systems effectively
• Ability to accurately extract, interpret and code information from clinical correspondence into patient records
• Understanding of patient confidentiality and data protection requirements
• Ability to manage multiple demands and work under pressure

Desirable

• Familiarity with EMIS Web or similar clinical systems
• Knowledge of NHS primary care systems, referral processes and pathways
• Understanding of medical terminology

Qualifications

Essential

• GCSE Grade A-C Maths and English or skills level 2 Maths and English or equivalent
• Willingness to undertake relevant training for the role

Desirable

• Qualification in a health or social care related subject
• Administration or secretarial qualification (e.g. AMSPAR, NVQ Level 3 or equivalent)
• Further training relating to medical administration or clinical systems

Personal qualities

Essential

• Strong customer/patient focus
• Professional, empathetic and approachable manner
• Ability to use own judgement, initiative and common sense
• Ability to cope with multiple demands and work under pressure
• Flexible and adaptable approach to work
• Positive attitude and self-motivated
• Ability to work as part of a multidisciplinary team
• Honest, reliable and maintains integrity at all times
• Willingness to undertake training and continuous professional development

Other

Essential

• Willingness to undergo a DBS check
• Hepatitis B immunity or willingness to undertake immunisations required for the role

Desirable

• Full and clean UK driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Diamond Health Group

Address

Hendford Lodge Medical Centre

74 Hendford

Yeovil

Somerset

BA20 1UJ

United Kingdom

Employer's website

https://www.diamondhealthgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• To be responsible for diagnostic procedures for example, venepuncture, blood pressure, height/weight, ECG and any specimens.
• Work with other health care professionals to diagnose, monitor, manage and treat long-term conditions (inclusive of diabetes management), including non-drug-based treatment methods using a management plan, and in line with national and local policies and practice needs
• To advise patients on general health care and promotion of healthy lifestyles.
• To be responsible for chronic wound care as well as post-surgical wound care.
• To administer injections under an individualised prescription or PGD within training limits.
• To maintain the cold chain of vaccines. Including safe storage, rotation and disposal of vaccines and drugs.
• To administer immunisations for example, influenza, pneumococcal, tetanus and childhood immunisations.
• Support and manage health needs of women presenting for family planning and cervical cytology consultations
• Advise, support and administer vaccinations where appropriate for patients travelling abroad
• Assist in providing minor-surgery sessions.
• Apply infection-control measures within the practice according to local and national guidelines

Core Duties:

• To work independently and as part of a busy Nursing Department, to meet the needs of patients and service delivery.
• To be an active and integral member of the Nursing Team, attending team meetings and training sessions, supporting colleagues and working flexibly to cover annual leave or sickness.
• To act as chaperone if required/ requested by patients and colleagues.
• Support the development of others in order to maximise potential
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice
• To assist in maintaining a safe environment for the clinical team, patients and co-workers, ensuring that all statutory and local regulations (e.g. Health & Safety, COSHH, clinical waste management, infection control) are implemented and followed
• To ensure data is recorded accurately and timely onto patient records, with due regard for record management and patient confidentiality.
• To ensure data is accurately recorded and coded onto relevant templates and documentation associated with patient health care.
• To maintain and stock examination rooms and treatment rooms with agreed consumables and clinical equipment / instruments.
• To be aware of quality standards and targets as set out in NICE guidelines, NHS contracts, Quality and Outcomes Framework, etc., working to achieve these standards at all times.
• To promote a professional approach at all times by attire and attitude to patients and staff both in and out of the Practice.
• To maintain annual registration with the NMC and other professional bodies (as required). To adhere to the Code of Professional Conduct.

The above constitute the main responsibilities of the post and may be subject to change.

Person Specification

Experience

Essential

• Minimum of 1 years recent experience working in primary, community or hospital nursing experience, as part of multi-disciplinary team.
• Experience in managing long-term conditions (e.g. diabetes, asthma, COPD, hypertension)
• Experience in childhood and adult immunisations
• Wound care and dressings
• Phlebotomy
• Knowledge of infection prevention and control procedures
• Understanding of safeguarding children and vulnerable adults
• Experience of working autonomously within professional scope of practice

Desirable

• Competence in cervical cytology
• Experience with chronic disease review templates and QOF
• Experience using primary care clinical systems (emis)

Qualifications

Essential

• Registered Nurse with NMC Registration
• Evidence of continued professional development
• Minimum of 1 years recent experience working in primary, community or hospital nursing experience.

Desirable

• Post-registration qualification in Primary Care Nursing
• Care of the Adult with Diabetes qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Preston Grove Medical Centre

Address

Preston Grove Medical Centre

Preston Grove

Yeovil

Somerset

BA20 2BQ

United Kingdom

Employer's website

https://www.prestongrovemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

• A relevant nursing degree.
• Current NMC registration with an active PIN.

Experience

Essential

• Previous experience of working within primary care
• Maintain NMC registration and adhere to the code of conduct
• Participate in ongoing training and professional development
• Work collaboratively with GPs, healthcare assistants, and other staff
• Stay up to date with clinical guidelines and best practice
• Knowledge of SystmOne desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Careers

Address

Grove Rd,

Felixstowe

Essex

IP11 9GA

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)