Job description

Job responsibilities

As a Symphony HCA, your main duties and responsibilities will include:

• New patient health checks BMI
• Urinalysis ECG
• Recording INR
• Monitoring using Coagucheck and INR Star To undertake Doppler testing
• Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
• Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
• Urinalysis MSU, ACR in accordance with practice policy.
• Wound Care suture removal in accordance with practice policy,
• Weight Management
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/Nurses
• Administer influenza vaccines according to PSD
• Administer B12 injections according to PSD
• Undertake Spirometry for GP to interpret results.
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients health and well-being Help to raise awareness of health and well-being and how it can be promoted

Please read the full job description and person specification for this role in full, which is attached under 'Supporting Information' before applying.

Person Specification

Qualifications

Essential

• English & Maths GCSE (or equivalent)
• NVQ Level 2 in Health & Social Care
• Care Certificate

Desirable

• HCA Training

Knowledge and skills

Essential

• Ability to demonstrate excellent communication skills

Desirable

• Previous experience using EMIS web

Experience

Essential

• Previous experience of working as a HCA or equivalent

Desirable

• Previous experience of working in Primary Care/ or similar NHS setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Warwick House Medical Practice

Upper Holway Road

Taunton

Somerset

TA1 2QA

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will be compassionate, reflective and self-aware, with a genuine passion for supporting people to improve their health and wellbeing through personalised care and meaningful connections with nature. They will enjoy working with people from diverse backgrounds and recognise the strengths, skills and potential that exist within every individual and community.

They will possess excellent communication, coaching and relationship-building skills, with the ability to inspire confidence, motivate others and work collaboratively across organisational boundaries. They will provide a high-quality, non-judgemental and person-centred service, enabling individuals to identify what matters most to them and supporting them to achieve their own health and wellbeing goals.

They will be proactive, innovative and adaptable, with the ability to develop partnerships that bring together healthcare, local government, Exmoor National Park, voluntary organisations and local communities to deliver sustainable, place-based solutions for health and wellbeing. They will be committed to continuous learning, reflective practice and contributing to the ongoing development and evaluation of Healthy Exmoor as an innovative model of Green Social Prescribing and personalised care.

You will deliver the Healthy Exmoor programme through a personalised care approach, supporting individuals to improve their physical, mental and social wellbeing through health coaching and meaningful engagement with nature.

You will also manage and prioritise a diverse caseload, providing person-centered support that empowers individuals to identify what matters to them, build confidence, increase self-management and improve their health and wellbeing outcomes.

You will develop and facilitate nature-based health and wellbeing opportunities that utilise Exmoor National Park and the wider natural environment of West Somerset as assets for improving health, wellbeing and reducing health inequalities.

Person Specification

Qualifications

Essential

• Willingness to complete a Personalised Care Institute (PCI) accredited Health and Wellbeing Coach training programme if not already qualified.

Desirable

• Coaching, counselling or other relevant qualifications demonstrating reflective listening and behaviour change skills.
• Training in Green Social Prescribing or Nature-Based Health and Wellbeing.
• Walking Group Leader, Lowland Leader or equivalent outdoor qualification

Experience

Desirable

• Experience of using coaching approaches, motivational interviewing or other behaviour change techniques.
• Experience of working within health, social care, community development or voluntary sector settings.
• Experience of facilitating one-to-one and group interventions.
• Experience of successful partnership working across statutory, voluntary and community sector organisations.
• Experience of networking and developing collaborative relationships.
• Experience of delivering or supporting Green Social Prescribing or nature-based health interventions.
• Experience of working in rural communities.

Knowledge and Skills

Essential

• Demonstrate behaviour change skills
• Skilled in active and reflective listening, building trust and rapport quickly
• Understanding of dynamic risk assessment and safe practice in outdoor environments
• Ability to work with minimal supervision, act decisively and ask for help when needed
• Proficient in Microsoft Office and digital skills

Desirable

• Understanding of personalised care and supported self-management
• Understanding of the evidence supporting nature-based approaches to improving health and wellbeing
• Understanding of Green Social Prescribing principles and pathways
• Understanding how to apply health coaching in group settings
• Excellent group and 1:1 facilitation skills
• Knowledge of safeguarding, lone working and risk management
• Knowledge of local community assets across West Somerset and Exmoor National Park

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Somerset P C T

Williton Community Hospital, North Road

Williton

TAUNTON

Somerset

TA4 4RA

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description and person specification document (JD) for a full list of duties, tasks and expectations associated with this role.

Please read this carefully before applying.

Person Specification

Knowledge and skills

Essential

• Computer literate and good keyboard skills
• Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels
• Excellent organisational skills
• Strong attention to detail and the ability to transfer accurate information
• Work well under pressure
• Use own initiative within clear boundaries, seeking advice when necessary
• Demonstrate enthusiasm and a strong sense of teamwork
• Ability to complete tasks to a high standard with frequent interruptions

Desirable

• Knowledge of medical terminology
• Knowledge of the NHS/General Practice

Qualifications

Essential

• English & Maths GCSE or equivalent (grade A*-D/ grade 9 to 3) (E)

Experience

Essential

• Experience of working within a team
• Recognise the significance of different situations (including emergencies) and take appropriate action, following standard policies and procedures

Desirable

• Experience of working in a customer focused environment
• Experience of working within an administration team
• Experience of working in the NHS or similar health care setting
• Awareness of clinical systems such as EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Creech Medical Centre

Hyde Lane

Creech St. Michael

Taunton

Somerset

TA3 5FA

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)