Job description

Job responsibilities

Key Responsibilities or Duties:

To carrying out tasks involving direct patient care and support to patients and families

Work with registered health professionals to deliver specialist palliative care to patients

To act within the limits of own competence and authority

To support and direct clinical care assistant volunteers

Clinical intervention

Communicate effectively with patients, carers and professionals

Support individuals who are distressed

Support individuals and carers to cope with their emotional and psychological and spiritual wellbeing

Assist in the assessment of an individuals needs arising from their health and social status

Assist in the assessment of the need for, and the provision of, environmental and social support in the community

Undertake personal hygiene for individuals unable to care for themselves

Support individuals during and after clinical therapeutic interventions

Contribute to care planning and review by implementing, monitoring and evaluating care

Prepare individuals for health care through appropriate moving and positioning

Prepare environments and resources for use in health care activities

Monitor an individuals progress in managing their illness and assist the individual's management of their condition and treatment plan

Support others in providing health care actions through assisting the practitioner to implement healthcare activities

Assist in the implementation of mobility and movement programmes for individuals to restore optimum movement and functional independence

Assist individuals in undertaking activities and enable them to choose and participate in activities that are meaningful to them

Help individuals to maintain mobility and support the use of technological aids to promote independence

Support individuals to retain, regain, and develop the skills to manage their lives and environment including enabling individuals to use assistive devices and assistive technology

Work in collaboration with family/carers to enable them to support individuals

Deliver and collect clinical items or patients accessories to and from West Suffolk Hospital

Special Features of the job

Bank HCAs may be required to work across all the various services: community care including groups and clinics provided at outreach centres and Sylvan ward

Personal Development (all staff)

Each employee must co-operate and attend all appropriate mandatory and statutory training as required by the organisation

Health and Safety (all staff)

All staff have responsibilities to ensure that our working environment continues to be a safe, secure, healthy and fulfilling place to work

Employees of St Nicholas Hospice Care are required to work in line with the Health and Safety Policy to ensure not only their own health and safety, but that of others too

Governance

Be aware of and comply with all relevant Hospice policies, guidelines and procedures

Ensure the maintenance of confidentiality in respect of patient, staff, volunteer, and organisational records

Be aware of, and use the procedure to report any incidents, risks and safety concerns

General (all staff)

Act as an ambassador for the charity and encouraging others to do the same

At the heart of our strategic vision, our One Team approach aims to support creative and flexible responses from every member of our workforce in order to benefit each and every person using our services, from clinical care, retail, fundraising, education and the support services. There is an expectation for everyone to support colleagues beyond their own team

Ensure the maintenance of confidentiality in respect of staff, volunteer and client records and all privileged information relating to the services of the Charity, its patients, staff and volunteers and particularly of the area for which directly responsible

Undertake any other duties which may be reasonably required

The philosophy of the Hospice is based on a multi-skilled, cross-departmental approach. Staff regardless of grade or discipline, are required to participate in this concept. The role of volunteers is integral with the work of St Nicholas and paid staff are required to underpin this in their attitude and actions

All staff must be sympathetic to and able to project the philosophy and concept of hospice care

The Hospice has in place provision for staff support. Staff are expected to exercise responsibility in accessing and providing whatever forms of support might be appropriate for them to ensure that they are able to offer the professional care for which they are employed

This Job Description may change and the duties listed are not exhaustive, but such change will only be made following consultation between the (relevant) "Manager" and the post holder

Equality & Diversity

Promote equality of opportunity and diversity

Promote the rights and diversity of individuals

Management and Administration

Contribute to the effectiveness of teams

Maintain information/record systems

Receive and pass on messages and information

IT communication accurately and in a timely manner

Participate in inter-disciplinary team working to support individuals both in the hospice and the community

Person Specification

Experience

Essential

• Experience working as a Nursing/Care assistant
• Significant experience of working with seriously ill people

Desirable

• Work based Palliative Care experience
• Competence in the use of hoists and manual handing equipment
• Have current manual handling training

Skills and Abilities

Essential

• Ability to report competently, both verbally and in writing
• Able to work alongside registered nurses and other healthcare professionals
• Ability to communicate well within a multidisciplinary team
• Versatile
• Ability to work flexibly
• Patience and kindness
• Respectful of diversity and difference
• Enthusiastic about end of life care
• Eager and willing to learn new skills
• Ability to respect and maintain confidentiality
• Honest, organised and reliable
• Team player with commitment to the mission and values of St Nicholas Hospice Care

Desirable

• Able to communicate with sensitivity
• Skilled in end of life care
• Able to work in a multidisciplinary team

Qualifications

Essential

• The Care Certificate or equivalent entry level caring qualification
• Numeracy and literacy skills at GCSE level or equivalent

Desirable

• NVQ in Care Level 2/3 GCSE level or equivalent in English & Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Nicholas Hospice Care

Address

Hardwick Lane

Bury St Edmunds

Suffolk

IP33 2QY

United Kingdom

Employer's website

https://stnicholashospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Clinical Governance Lead will provide visible leadership across clinical teams, driving the continuous improvement of St Nicholas Hospice Care (SNHC) patient and family services. They will ensure that the organisation delivers and develops high-quality, effective and responsive services that meet the requirements of statutory regulations. They will support the implementation of the hospices clinical governance framework, assist in the development and review of policies and procedures and embed a culture of excellence and continuous improvement.

Person Specification

Qualifications

Essential

• The successful candidate will
• hold a degree or equivalent healthcare professional qualification or experience, with registration with an appropriate professional body

Experience

Essential

• have experience of leading clinical governance, audit and quality improvement within a regulated healthcare environment
• have extensive knowledge of health and social care regulation and experience of contributing to a CQC inspection
• understand PSIRF and the key risks associated with clinical care
• have experience of developing clinical policies and delivering audit, quality improvement and staff education programmes
• be an effective communicator who can influence others and translate complex information into practical action and meaningful reports
• be organised, adaptable and confident managing a varied portfolio of work within tight deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Nicholas Hospice Care

Address

Hardwick Lane

Bury St Edmunds

Suffolk

IP33 2QY

United Kingdom

Employer's website

https://stnicholashospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Strong corporate governance is essential to ensuring the Hospice operates with integrity, transparency and accountability while meeting its legal and regulatory obligations. The Corporate Governance Lead plays a pivotal role in supporting the Board and Executive team by providing expert assurance, independent oversight and professional challenge across corporate governance, data protection and organisational change. This role helps create the conditions for effective decisionmaking, responsible risk management and the successful delivery of strategic priorities in a complex and highly regulated environment.

Person Specification

Qualifications

Essential

• Demonstrable professional knowledge of
• data protection legislation, including UK
• GDPR and the Data Protection Act 2018.

Desirable

• Experience of working within a regulated healthcare or charity environment, working with Boards or governance committees, or leading organisational change or cross-functional projects would be advantageous.

Experience

Essential

• The successful candidate will
• have significant experience in corporate governance, risk, compliance or information governance within a complex organisation
• demonstrate strong professional knowledge of UK GDPR and the Data Protection Act 2018
• have experience of applying information governance principles in practice
• have operated in, or closely supported, a statutory or advisory role requiring professional independence, such as a Data Protection Officer role
• understand corporate governance practices, including policies, risk management, incidents and assurance reporting
• communicate clearly and confidently with colleagues at all levels, including senior leaders, Board members and external regulators
• be highly organised and able to interpret complex legislative and regulatory information and turn it into clear, practical guidance
• demonstrate credibility, discretion and the ability to influence and challenge constructively.

Desirable

• Experience of working within a regulated healthcare or charity environment, working with Boards or governance committees, or leading organisational change or cross-functional projects would be advantageous.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Nicholas Hospice Care

Address

Hardwick Lane

Bury St Edmunds

Suffolk

IP33 2QY

United Kingdom

Employer's website

https://stnicholashospice.org.uk/ (Opens in a new tab)