Job description

Job responsibilities

Job title: Information and Advice Navigator Single Spinal Point: 4-5-6 Hours: 1 x 30 hours per week, and 2 x 22.5 hours per week Department: Supportive Care Location: St Michaels Hospice, Bartestree Reports to: Lead Social Worker Direct Reports: 0 Job purpose To provide practical, administrative and community-based support to patients, carers and families accessing St Michael's Hospice services. The postholder will undertake a mixture of casework which includes the completion of practical applications and forms, coordinating referrals, and connecting people with community and voluntary sector resources. The role will reduce the administrative burden on qualified social workers, enabling them to focus on complex psychosocial, safeguarding and statutory interventions. Working closely with patients, carers, social workers, volunteers, community groups and external agencies, the postholder will help people access the support they need to maximise independence, wellbeing and quality of life. Key Responsibilities: Patient and Family Support Act as a first point of contact for patients and families requiring practical support and advice. Provide information, guidance and signposting regarding health, social care, welfare, housing and community services. Support patients and carers to identify goals, priorities and sources of practical support. Maintain regular contact with patients and families to ensure support plans are progressing effectively. Recognise and escalate appropriately complex psychosocial, safeguarding or statutory issues to qualified social workers for guidance. Practical Support and Case Coordination Complete and support applications including: Blue Badge applications Attendance Allowance claims Grant funding applications Support to apply for relevant benefits Other practical support forms relevant to patients and carers Coordinate referrals to internal and external services. Track referrals and ensure actions are completed in a timely manner. Liaise with local authorities, health providers, housing services, benefits agencies and community organisations on behalf of patients. Support discharge planning and coordination where appropriate. Assist patients to navigate local systems and access available services. Community Connections and Wellbeing: Develop a detailed understanding of local community assets, voluntary groups and support services. Connect patients and carers with community-based opportunities that support wellbeing, independence and social inclusion. Build relationships with local charities, faith groups, community organisations and support networks. Promote opportunities for social participation, leisure groups, peer support and wellbeing programmes. Support patients to access social prescribing and community wellbeing initiatives where appropriate. Accompany patients to initial activities or appointments where this would help build confidence and engagement. Supporting the Social Work Team Undertake delegated casework under the guidance of qualified social workers. Reduce administrative workload for social workers through effective management of applications, referrals and follow-up actions. Provide updates on patient progress and outstanding actions. Participate in multidisciplinary discussions and meetings as required. Ensure accurate and timely documentation within patient record systems. Volunteer Coordination Support the recruitment, induction and ongoing development of volunteers involved in information, advice and community support activities. Assist volunteers to understand local services and referral pathways. Promote effective volunteer involvement in supporting patients and families. Monitor volunteer activity and provide feedback to the Lead Social Worker. Partnership Working Build productive relationships with external statutory and charitable organisations such as: Adult Social Care NHS services Community and voluntary organisations Housing providers Welfare and benefits services Community transport providers Represent St Michael's Hospice at relevant meetings, forums and networking events. Contribute to the development of community partnerships that increase support available to patients and carers. Governance and Recording Keeping Maintain accurate, timely and confidential records. Ensure compliance with GDPR, safeguarding and hospice policies. Contribute to service monitoring, reporting and outcome measurement. Support the collection of activity and impact data. Training and Development Participate in supervision, appraisal and continuing professional development. Maintain knowledge of community resources, welfare benefits, support services and relevant legislation. Complete mandatory training and hospice learning requirements. Person Specification Essential Level 3 qualification in Health and Social Care, Community Health and Wellbeing, Advice and Guidance, Community Development, Business Administration or a related field; or equivalent relevant experience. GCSEs (or equivalent) in English and Mathematics. Experience of working in a health, social care, hospice, voluntary sector, or community-based environment. Experience of providing information, advice, signposting, and support to individuals and families. Experience of building and maintaining effective working relationships with health, social care, voluntary, and community organisations to facilitate referrals and improve access to services. Experience of maintaining accurate records, managing confidential information, and using electronic databases and administrative systems. Commitment to continuing professional development and learning. Full driving license Desirable Community Health and Wellbeing Worker qualification/apprenticeship. Information, Advice and Guidance (IAG) qualification. Mental Health First Aid, Counselling Skills, or a similar qualification relating to emotional wellbeing. Experience of working within a hospice, palliative care, or supportive care setting. Experience of supporting people affected by life-limiting illness, bereavement, or caring responsibilities. Experience of coordinating referrals between services and agencies. Experience of developing local networks and partnerships to improve outcomes for service users. Experience of supporting or working alongside volunteers Skills and behaviours Relating to others: has good communication and interpersonal skills with ability to work with individuals and families in a sensitive and effective way. Assessment: proven ability to identify and assess patient and family needs with respect to financial, physical, emotional and psychological vulnerability and strengths. Some ability to act on own initiative required. Safeguarding: to be aware of safeguarding concerns within their daily work. To promote the safeguarding policy and procedures and contribute to safeguarding MDT meetings. Communication: able to use clear communication skills when relating to individuals and organisations both face to face and on the telephone. Good written ability when recording notes for individuals and emails and letters to patients and organisations. Advocacy: ability to negotiate on behalf of patients and families. Team Working: Develops effective and supportive relationships with internal and external colleagues. Collaborates with colleagues to provide effective service provision. Organisation: with support manages own workload and organises own time effectively. Has an ability to respond flexibly to the demands and nature of the work. Training and development: able to engage with training appropriate for the role and is able to identify own learning needs. Resilience: the ability to develop and maintain healthy coping strategies to strengthen resilience. Special conditions Some evening and weekend work may be required infrequently Our values What matters to you is whats important to us To ensure we deliver upon this every day, we empower people to work collaboratively to reach the best possible decisions, realise them in the best possible way and at the best possible time. We value: Knowledge, judgment, and kindness in reaching the best possible decisions, courage, integrity, and passion in realising those decisions in the best possible way, and honesty, empathy, and determination in doing so at the best possible time. Living our values influences the way we behave. The way we behave informs the way we do things. The way we do things is the St Michaels way. Equal Opportunities Statement At St Michaels Hospice we are committed to an equal opportunities approach in everything we do. This means that we seek to ensure anyone connected with St Michaels, from patients and families through to donors, supporters, volunteers and staff are treated fairly, appropriately and with dignity and respect. September 2026

Person Specification

Qualifications

Essential

• Level 3 qualification in Health and Social Care, Community Health and Wellbeing, Advice and Guidance, Community Development, Business Administration or a related field; or equivalent relevant experience. GCSEs (or equivalent) in English and Mathematics.
• Full driving license

Desirable

• Community Health and Wellbeing Worker qualification/apprenticeship.
• Information, Advice and Guidance (IAG) qualification.
• Mental Health First Aid, Counselling Skills, or a similar qualification relating to emotional wellbeing.

Experience

Essential

• Experience of working in a health, social care, hospice, voluntary sector, or community-based environment.
• Experience of providing information, advice, signposting, and support to individuals and families.
• Experience of building and maintaining effective working relationships with health, social care, voluntary, and community organisations to facilitate referrals and improve access to services.
• Experience of maintaining accurate records, managing confidential information, and using electronic databases and administrative systems.
• Commitment to continuing professional development and learning.

Desirable

• Experience of working within a hospice, palliative care, or supportive care setting.
• Experience of supporting people affected by life-limiting illness, bereavement, or caring responsibilities.
• Experience of coordinating referrals between services and agencies.
• Experience of developing local networks and partnerships to improve outcomes for service users.
• Experience of supporting or working alongside volunteers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Michael’s Hospice

Address

Bartestree

Hereford

HR1 4HA

United Kingdom

Employer's website

https://www.st-michaels-hospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Title: Senior Palliative Care Support Worker

Spinal Point Range: 7,8

(Plus, unsocial hours payments see below)

Hours: up to 37.5 hours per week

Department: Hospice Care Services

Location: St Michaels Hospice, Bartestree

Reports to: Hub Manager / Community Services Manager / Sister

Job Purpose: In and across all areas of St Michaels provision of Care. To deliver individualised, holistic palliative nursing care to patients and their families in their own homes/inpatient care setting to enhance their quality of life.

Planning (dependant on care setting)

• Co-ordinate the Palliative Care Support Workers activities e.g. patient allocation, meal planning.

• Manage the daily work pattern for Palliative Care Support Workers to ensure staffing is maintained.

• Contribute to safe deployment of staffing resources by completing the duty rota for both Senior and Palliative Care Support Workers; escalating to ward sister when complete.

• Manage the clinical consumable stock ordering process.

Leadership

• Contribute to the appraisal process for Palliative Care Support Workers where appropriate

• Provide support and guidance to new members of the team, sharing knowledge and skills

• Become Champions for Link Nurse Roles

Care Provision

• Provide individualised care to the patient and family members under the delegated direction of registered nurses, following care plans and risk assessment.

• Following appropriate training to undertake a range of clinical care interventions e.g. stoma care.

• Develop and utilise skills in decision-making to enhance patient care, working in an autonomous environment, where appropriate

• Perform simple dressing changes following care plan

• Contribute to clinical and health and safety risk assessments.

• Using discretion and judgement in emergency situations.

• Escalate changes in condition of patients/relatives to the nurse on duty.

• Provide emotional/psychological support to the patient and their family, identifying referrals to the wider hospice services.

• Ensure patients privacy and dignity are maintained at all times. Maintain a safe environment for both patients and staff

• Provide final care for the deceased patient

• Understand the complications/harm e.g. falls, pressure sores etc. that can be caused by patient immobility and contribute to the prevention of such complications.

• Helping with food preparation, ensuring dietary needs are meet and helping to feed patients when indicated

• Provide medication management up to and including tier 3, working within your own personal competency

• Be aware of the indications for use of syringe drivers

• Responsible for the timely disposal and documentation of clinical waste and laundry, appropriate to care setting

Communication

• Create and promote a positive image for the organisation.

• Communicate in a professional and effective manner, with an open and honest approach with internal and external health care professionals, patients, relatives and carers.

• Encourage patients/relatives/carers to express what is important to them to identify their needs, ensure that this information is recorded and informs the care plan.

• Recognise own limitations when offering emotional support.

• Contribute to the bereavement care offered to families, reporting any vulnerabilities to the registered nurse.

• Maintain patient confidentiality at all times.

• Promote awareness of child and adult protection issues and hospice policy.

• Be a team player, following guidelines and policies.

• Keep accurate records of the care provided.

• Working inter-professionally within the organisation.

• Provide volunteers with information to enable them to give appropriate care to patients and their visitors.

• Encourage user feedback

Health and Safety

• Act at all times to promote the safety and wellbeing of patients, relatives/carers, visitors and volunteers

• Be aware of patients that are at risk e.g. of falling and ways to prevent falls.

• Contribute to health and safety risk assessments and actions as required.

• Follow the incident reporting process.

• Follow policies of dress code to enable safe practice and ensure infection control is adhered too.

• Ensure the environment is free from hazards and all nursing equipment is clean, in good working order, safety and appropriately used and stored

• Safe storage and use of hazardous substances according to COSHH (Control of Substances Hazardous to Health) regulations.

• Report faulty equipment to the facilities team using the WAM system

• Adhere to all of SMH policies and procedures

Education

• Attend mandatory training and service training opportunities.

• Develop and maintain own knowledge and skills in palliative care.

• Undertake an appraisal and personal development review annually; considering aspirations for the future with a long-term goal; utilising education facilities offered at the hospice to enhance learning opportunities.

• Act as a mentor and role model to new staff members.

Person Specification

1) Specialist Knowledge and Experience

Essential

• Experience of delivering hands on care for people requiring palliative care

• NVQ Level 3 in care or equivalent

• Experience of dealing with challenging situations

• Basic IT skills

• Dependant on care setting, be in possession of a full UK driving licence, be over 21 and have held a full licence for 12 months.

Desirable

• Care Certificate

• Previous experience of providing care in the community

2) Skills and Behaviours

Leadership: Motivates and empowers others in order to reach organisational goals.

Team Working: Fits in with the team. Develops effective and supportive relationships with colleagues.Is considerate towards them and creates a sense of team spirit.

Patient Focus: Puts the patient first, works hard to meet their needs and look after their interests.

Relating to others: Quickly builds rapport and easily establishes relationships. Relates well to different types of people, listens and gets on with them.

Planning and organising: Organises own time effectively. Prioritises work load.

Communication: Speaks clearly, fluently and demonstrates active listening.

Reliability: Follows direction from supervisors and respect policies and procedures. Show commitment to the organisation and task completion.

Resilient: Remains calm and self-controlled under pressure. Reacts well to change and stays positive despite setbacks. Keeps difficulties in perspective.

3) Special Conditions

• This post is conditional to an enhanced Disclosure and Barring Service Check.

• Requirement to work evenings, weekends and nights.

• Dependant on care setting may be prepared to travel throughout county.

• Unsocial hours payments:

• Saturdays Payment at basic salary + 33.33%

• Sundays Payment at basic salary + 66.66%

• Bank Holidays Payment at basic salary + 66.66%

• Nights Payment at basic salary + 33.33%

Our values

What matters to you is whats important to us

To ensure we deliver upon this every day, we empower people to work collaboratively to reach thebest possible decisions, realise them in thebest possible wayand at thebest possible time.

We value:

• Knowledge, judgment, and kindness in reaching thebest possible decisions

• Courage, integrity, and passion in realising those decisions in thebest possible way

• Honesty, empathy, and determination in doing so at thebest possible time.

Living our values influencesthe way we behave. The way we behave informsthe way we do things. The way we do things isthe St Michaels way

Equal Opportunities Statement

At St Michaels Hospice we are committed to an equal opportunities approach in everything we do. This means that we seek to ensure anyone connected with St Michaels, from patients and families through to donors, supporters, volunteers and staff are treated fairly, appropriately and with dignity and respect.

Person Specification

Qualifications

Essential

• NVQ Level 3 in care or equivalent
• Basic IT skills
• Be in possession of a full UK driving licence, be over 21 and have held a full licence for 12 months.

Desirable

• Care Certificate

Experience

Essential

• Experience of delivering hands on care for people requiring palliative care
• Experience of dealing with challenging situations

Desirable

• Previous experience of providing care in the community

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Michael’s Hospice

Address

St Michael's Hospice

Hereford

HR1 4HA

United Kingdom

Employer's website

https://www.st-michaels-hospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title: Social Worker Salary Range: 18-20-22 Department: Supportive Care Location: Pan-Hospice Place of work: St Michaels Hospice, Bartestree Reports to: Lead Social Worker Responsible for: Information and Advice Navigators Job purpose Deliver and further develop specialist palliative care social work services across all Hospice settings. The postholder will provide expert psychosocial assessment, intervention and support for patients, families and carers experiencing complex emotional, social, family, or safeguarding issues associated with life-limiting illness, dying and bereavement. The postholder will work alongside the Information and Advice Navigators, focusing on interventions requiring professional social work expertise while delegating less complex practical support, benefit applications and community signposting through agreed pathways. Service provision Provide a highly skilled, specialist palliative social work service to those individuals, children, adults and families at highest risk of social, emotional and/or family breakdown during illness and bereavement within the hospice and home environment. Assist in identifying, assessing and monitoring the impact of illness, dying and bereavement on individuals and family dynamics. Design, implement, monitor and evaluate individual and family interventions to promote the social and emotional well-being of all those affected, patients, carers and family members. Provide specialist assessment of complex needs and coordinate appropriate interventions to meet the psychosocial, emotional and safeguarding needs of patients and families. Work jointly with the Information and Advice Navigators to ensure patients access practical support, statutory services and community resources. Act as the Children's Safeguarding Lead for the Hospice Develop relationships with community agencies and partner organisations while supporting the Information and Advice Navigators to maximise community-based support available to patients and carers. Contribute to grant applications for social and psychological care services and projects as required. Communication and Education Liaison and collaboration with external health and social care agencies, schools and colleges (alongside HOPE) to develop more proactive, multi-disciplinary supportive palliative care service provision throughout the County of Herefordshire. Initiate and facilitate referrals to external providers where appropriate to optimise the use and development of resources available in the community. Assist in the collation of user feedback and undertake needs analysis, research and audit to inform service development as required. Assist in educating and supporting the Hospice MDT in the development and application of legislative policies and procedures e.g. DOLS and Safeguarding. Progress integration of the specialist supportive care model into true multi-disciplinary working pre- and post-bereavement within Hospice practice (community patient, out-patient, day-patient and in-patient services) to enhance patient and carer experience. Operate as part of an expert social work resource, internally and externally. To work alongside the wider multidisciplinary team in promoting the Rehabilitative Palliative Care approach enabling people to live fully until they die. Attends Supportive Care team meetings Management and supervision Line manage and supervise the Information and Advice Navigator Provide supervision, guidance and case consultation regarding delegated social care activities. Accept escalations where patient needs require specialist social work intervention. Support effective allocation of work between specialist social workers and the Information and Advice Navigators Person Specification Specialist knowledge and experience Essential Qualified social worker, CQSW, DIPSW degree or equivalent Professional registration with Social Work England Social work experience in complex environments with responsibility for managing own case load. Able to work weekends and evenings as required. Desirable Experience of working with social work students Experience of working with: Grief, loss, death and bereavement, welfare benefits, children, adolescents, family work, group work. Volunteers Skills and behaviours Relating to others: quickly builds rapport and easily establishes relationships with individuals and families and is able to work at depth with complex issues. Works alongside and interacts with others in a sensitive and effective way. Assessment: ability to identify and assess patient and family needs with respect to financial, physical, emotional and psychological vulnerability and strengths. Communication: able to utilise skilled verbal communication in all areas of practice to achieve best possible outcomes for patients and families. Writes fluently, clearly and concisely. Advocacy: negotiates on behalf of patients and families. Is persuasive and influences decision making. Team working: Develops effective and supportive relationships with internal and external colleagues. Collaborates with colleagues to provide effective service provision. Organisation: manages own workload and organises own time effectively. Ability to work independently in the day to day implementation of social work practice. Able to develop and maintain emotional resilience. Commitment to professional development: Identifies own learning needs and maintains professional development. Special conditions This post is conditional to a standard/enhanced Disclosure and Barring Service Check. Our values What matters to you is whats important to us To ensure we deliver upon this every day, we empower people to work collaboratively to reach the best possible decisions, realise them in the best possible way and at the best possible time. We value: Knowledge, judgment, and kindness in reaching the best possible decisions, courage, integrity, and passion in realising those decisions in the best possible way, and honesty, empathy, and determination in doing so at the best possible time. Living our values influences the way we behave. The way we behave informs the way we do things. The way we do things is the St Michaels way. Equal Opportunities Statement At St Michaels Hospice we are committed to an equal opportunities approach in everything we do. This means that we seek to ensure anyone connected with St Michaels, from patients and families through to donors, supporters, volunteers and staff are treated fairly, appropriately and with dignity and respect September 2026

Person Specification

Qualifications

Essential

• Qualified social worker, CQSW, DIPSW degree or equivalent
• Professional registration with Social Work England

Experience

Essential

• Social work experience in complex environments with responsibility for managing own case load.

Desirable

• Experience of working with social work students
• Experience of working with:
• Grief, loss, death and bereavement, welfare benefits, children, adolescents, family work, group work, Volunteers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Michael’s Hospice

Address

St Michael's Hospice

Hereford

HR1 4HA

United Kingdom

Employer's website

https://www.st-michaels-hospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

About Us

St Michaels Hospice supports and enables the community of Hastings and Rother to live well with dying, death and loss. Our services are provided via in-patient beds and at home and we also offer Wellbeing support, both out-patient and virtual.

We want to recruit and retain the most diversely talented people and have a workforce representative of our community.We aspire to be a place where everyone feels welcome; whether you are cared for or supported by us, employed by us, volunteer for us, or support us in any way. We recognise that being a diverse and inclusive organisation will enable us to achieve our vision of a kind, resilient and empowered community.

The Role

We are seeking a highly organised and proactive Personal Assistant to support the Medical Director across St Michaels Hospice, Hastings and Rother and St Wilfrids Hospice, Eastbourne. This is a key role that provides high-level administrative support to coordinate the Medical Directors priorities, stakeholder relationships and day-to-day activities across both organisations and with key external partners.

Working across two hospices, you will play a pivotal role in helping the Medical Director navigate differing organisational structures, governance processes, systems and ways of working. You will build effective relationships with colleagues and external partners, coordinate activity across a complex network of stakeholders and ensure information, actions and priorities are managed effectively.

Youll bring significant experience in a PA or senior administrative support role, with excellent Microsoft 365 skills, strong written communication and the ability to manage complex diaries, inboxes and meeting arrangements. You will be confident handling sensitive information, working across organisational boundaries and supporting the delivery of high-quality documentation and meeting processes. If youre a proactive team player who thrives in a fast-paced environment and enjoys bringing structure and coordination to complex environments, wed love to hear from you.

The role offers flexibility in working patterns and therefore requires a high level of professionalism, discretion and integrity.

Interview date: Friday 2nd October 2026.

Employee Benefit's

At St Michaels Hospice we offer a friendly, team orientated work environment a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme (Benenden Healthcare), up to 33days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision and a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.

If you would like to discuss the role in further detail please contact Jude Cornelius-Scott (Business Support & Change Manager), on 01424 445177 ext 170

If you have any questions regarding your application please do not hesitate to contact the Human Resources team on01424 457970or [email protected]

Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact theHR team.

Please note if a vacancy is part time the salary will be pro rata.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Michael's Hospice (Hastings & Rother)

Address

St Leonards on Sea

TN38 0LB

United Kingdom

Employer's website

https://stmichaelshospice.com/ (Opens in a new tab)

Job description

Job responsibilities

To work within the nursing and multi-professional team to ensure a high standard of care within the In-Patient Unit (IPU). Under the indirect supervision of the IPU Team Leader, to be able to organise own workload with regards to assessing patient needs, and in planning, implementation and evaluation of a programme of care. To practice evidence-based care that utilizes all available resources, taking into consideration the lifestyle, gender and cultural background of the patient and ensures involvement with their family, carers and significant others as per the patients wishes.

Person Specification

Qualifications

Essential

• Please see job description.

Desirable

• Please see job description.

Experience

Essential

• Please see job description.

Desirable

• Please see job description.

Please see job description.

Essential

• Please see job description.

Desirable

• Please see job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Michael's Hospice (Hastings & Rother)

Address

St. Michaels Hospice

25 Upper Maze Hill

St. Leonards-on-sea

East Sussex

TN38 0LB

United Kingdom

Employer's website

https://stmichaelshospice.com/ (Opens in a new tab)

Job description

Job responsibilities

About Us

St Michaels Hospice supports and enables the community of Hastings and Rother to live well with dying, death and loss. Our services are provided via in-patient beds and at home and we also offer Wellbeing support, both out-patient and virtual.

We want to recruit and retain the most diversely talented people and have a workforce representative of our community.We aspire to be a place where everyone feels welcome; whether you are cared for or supported by us, employed by us, volunteer for us, or support us in any way. We recognise that being a diverse and inclusive organisation will enable us to achieve our vision of a kind, resilient and empowered community.

The role:

At St Michaels Hospice, we are committed to providing the highest quality of care to our patients and their families. As a member of our clinical team, you will have the opportunity to make a meaningful difference in the lives of those we serve.

We have an exciting opportunity for an enthusiastic, motivated and flexible Health Care Assistantto join our In Patient Unit.

As a key member of a skilled interdisciplinary team, you will support the holistic needs of patients, their families and carers. Working alongside our Registered Nurses and other healthcare professionals, you will deliver the highest standards of service, including compassionate and dignified care for patients at the end of life and those closest to them, ensuring that personal goals and priorities are fulfilled.

Employee Benefit's

At St Michaels Hospice we offer a friendly, team orientated work environment a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme (Benenden Healthcare), up to 33days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision and a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.

If you would like to discuss the role in further detail please contact Jo Pinder (Nurse Manager) on 01424 445177 ext 145.

If you have any questions regarding your application please do not hesitate to contact the Human Resources team on01424 457970or [email protected]

Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact theHR team.

Please note if a vacancy is part time the salary will be pro rata.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Michael's Hospice (Hastings & Rother)

Address

St Leonards on Sea

TN38 0LB

United Kingdom

Employer's website

https://stmichaelshospice.com/ (Opens in a new tab)