Job description

Job responsibilities

Job Title: Housekeeper

Department: Facilities

Responsible to:Site Supervisor

Accountable to:Facilities Manager

Job Purpose

To be responsible for the day-to-day cleaning of patients rooms, Cleaning of all departments including clinical and communal areas within the hospital by providing the highest possible standard of hygiene, cleanliness, and appearance always. To assist in the preparation and safe provision of food and beverages to patients as required.

Key Relationships

Line manager Sarah Relph -Facilities Supervisor.

Department manager Laura Hickling Facilities Manager.

Work in close liaison, with Facilities Team, Clinical Team and all Clinical Heads of Department.

No line management responsibilities

Key Responsibilities

Financial

Maintain appropriate levels of stocked cleaning materials within the department. Liaise with the Hospitality Manager in line with local financial policies and procedures.

Ordering of items required when asked to do so or in the absence of the Hospitality Manager.

Business Development

To participate in staff appraisal with the identification of personal and team objectives.

To attend mandatory department meetings in-line with local policy.

To participate in all mandatory training sessions both face to face and on-line.

Quality

To always interact compassionately and professionally with patients and carers.

To show commitment to and participate in quality improvement activities.

Assist in the kitchen with the food preparation and service to patients and staff.

Have to ability to work independently and as part of a team.

To carry out any cleaning task to a high standard within the hospital and ensure all required documentation is fully completed.

Undertakes administrative tasks in relation to own work e.g., filing, photocopying, distributing, and gathering in Customer Comments cards.

Provision of food and beverages to patients in line with food hygiene regulations. To complete Gov.uk Allergen training Yearly.

Provides information, in accordance with standard coding, on appropriate food choices / menus to meet specific cultural or dietary needs.

To ensure that uniforms are maintained and worn in line with local policy. Ensure ID badges are always worn.

Ensure Health and Safety Regulations are strictly adhered to including all COSHH & HACCAP regulations.

To adhere to all hospital policies and procedures to ensure they reflect good practice.

Liaise and communicate constantly with nursing staff regarding patient discharges and admissions.

Correctly bag, tag, and remove rubbish to the waste disposal area.in line with waste management policy.

Report and keep the Team Leader & Line Manager informed of any problems in a timely manner.

Report to porters of any repairs and maintenance in the building which is needed.

Ensure security of housekeeping goods and equipment.

Equal Opportunities

It is the aim of the hospital to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, sex, race, colour, nationality or ethnic or national origins, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, the hospital has an Equal Opportunities Policy, and it is for each employee to contribute to its success.

Health & Safety

All Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. Individual employees should also refer to specific health and safety requirements within their own job descriptions.

Data Protection

If required to do so, to obtain, process and/or use information held on a computer or word-processor in a fair and lawful way. To hold data only for the specific registered purpose, and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed by Spencer Private Hospitals.

Customer Care

It is the aim of the hospital to provide patients and clients with the best possible care and service. In order to meet this aim all of our staff are required, at all times, to put the patient or client first and do their utmost to meet their requests and needs courteously and efficiently.

Confidentiality

To ensure that confidential information is not disclosed about Spencer Private Hospitals (including information regarding patients and staff) to any unauthorised member of staff, or to anyone outside the employment of Spencer Private Hospitals.

This job description is intended to reflect, in outline, the responsibilities of the post holder, which may change over time with corporate or local business needs of Spencer Private Hospitals. It will therefore be subject to periodic review and amendment in the light of changing circumstances and following consultation with the post holder.

Person Specification

Other

Essential

• Flexible to working patterns

Skills

Essential

• Outstanding communication skills
• Motivational skills
• Able to work independently and as part of a team.
• Problem solving skills.
• Ability to recognise and report situations affecting patient care

Desirable

• BICS Training

Personal Attributes

Essential

• Flexible approach
• Caring and friendly personality
• Able to cope under pressure.
• Ability to listen effectively and complete tasks in a timely manner.
• Supportive to patients and colleagues
• Committed to departmental development.

Qualifications

Essential

• Mathematics and English (G.C.S.E or equivalent) grade C or above

Desirable

• Food Hygiene certificate within the last 3 years
• HACCP awareness (Hazard Analysis and Critical Control Points)

Experience

Essential

• Previous experience in a customer facing employment.
• Previous housekeeping experience/ cleaning experience
• Committed to providing excellence in service
• COSHH awareness

Desirable

• Good working knowledge of Word/Excel/Outlook.
• Previous experience of working within a kitchen environment.
• Health and safety awareness
• Moving and handling experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spencer Private Hospitals Ltd

Address

Spencer Private Hospitals

Ramsgate Road

Margate

Kent

CT9 4BG

United Kingdom

Employer's website

https://www.spencerprivatehospitals.com/ (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILITIES

Clinical

To contribute to the maintenance of patient care standards and to assist with the implementation of changes to care delivery systems, methods and practice in order to bring about improvements in the quality of care

To contribute to the development and implementation of personal professional standards which reflect customer requirements and best practice

Carry out planned care for a group of patients as part of the surgical team providing individualised patient care working collaboratively with the multidisciplinary team

Maintain accurate and contemporaneous patient records in line with professional standards

Have responsibility for the administration and custody of medicines in line with SPH policy and professional standards

Adhere to professional standards, highlighting to the line manager when standards are not seen to be met

Undertake practice assessments competently

Maintain accurate clinical observations of the patient and act accordingly on findings

Act as the patient advocate

Be clinically competent in all areas of clinical practice relevant to the post and banding

Ensure own professional knowledge is continuously updated

Work with the teams to attain and maintain a CQC rating of Good or Outstanding

You will play an important role in ensuring the delivery of high-quality, patient-centred care and maintaining professional standards within the theatre setting. This is an exciting opportunity for a compassionate, forward-thinking clinician who is ready to be part of a skilled team, with a family atmosphere.

Key recommendations to ensure safe surgical practice

The role of the theatre scrub/recovery/anaesthetic practitioner should be undertaken by someone who has successfully completed a validated university programme of study that meets the nationally recognised standards underpinning the knowledge and skills required for the role

Theatre Scrub/Recovery/Anaesthetic Practitioners must ensure that they have appropriate indemnity cover

The Theatre Scrub/Recovery/Anaesthetic Practitioner scope of practice may be extended in line with service need

The Theatre Scrub/Recovery/Anaesthetic Practitioner s name and designation must be recorded within the perioperative documentation.

The practitioner acting as Scrub Practitioner must be focused upon the management of the intraoperative care required by the patient and therefore must not assume the additional duties such as that of the SFA.

In the event, that an employer considers that a dual role is required in minor surgery, then this must only be undertaken by a registered practitioner and the decision should be endorsed by a policy that fully supports this practice and should also be based on a risk assessment of each situation to ensure patient safety.

The policy and risk assessment should identify the skills, knowledge and competencies required and the category of surgery and situations for which the employing organisation determines the dual role as acceptable. If this is not in place, as part of an effective clinical governance framework, then scrub practitioners must NOT undertake SFA duties in a dual role.

Personal/Professional Development

To take every reasonable opportunity to maintain and improve your professional knowledge and competence

To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process.

Financial

Monitoring and maintaining stock levels. Report any deficiency to the Theatre Manager as appropriate.

Participates in effective resource management eg. staffing rotas, maintaining stock levels

Business Development

To assist in the implementation of new ideas and procedures.

To implement research-based nursing care, adhering to Spencer Private Hospitals Policies and Procedures

Quality

Assess patient care needs by planning, implementing and evaluating programmes of care within a multi-disciplinary team.

Completes the Perioperative Care Plan

Adheres to pharmaceutical codes of practice to include preparation, custody, ordering and documentation relating to controlled and prescribed drugs, as professionally qualified to do so

To adhere to professional codes of practice and to maintain active status on the relevant professional register

Carry out daily preparation and maintenance of relevant medical equipment e.g. anaesthetic, life support, surgical items and complete the appropriate documentation. Identify and report faults to senior staff

Participate, provide support and resuscitation skills as a member of the resuscitation team. Organise and deliver patient care and equipment during inter-department and inter-hospital patient transfers

To liaise with colleagues, medical staff and other agencies to ensure the timely delivery of prescribed patient care

Provide emergency theatre cover during major incidents when either on duty or called in from home

Facilitate the delivery of surgical procedures, including positioning of patients for surgery. Ensure the correct labelling and recording of specimens. Act as the circulating person in the support of the surgical team. Perform patient and environmental safety checks

Act as the scrub person in the surgical team with responsibility for providing the required range of sterile instruments and implants. Conduct safety checks of swabs/needles/instruments, in accordance with clinical guidelines. Complete the appropriate documentation

Participates in the delivery of the Governance agenda. Reports actual and near miss incidents promptly and appropriately. Takes effective action to minimize risk

To monitor patient condition for any adverse reactions and act upon appropriately under the supervision of senior members of the surgical team

Take all necessary precautions to protect self and others from contamination from body fluids, infectious materials and toxic substances encountered during daily practice and a working knowledge of infection control

To recognise and report abnormal clinical situations and report them to the Theatre Manager

To keep his or her knowledge updated about the procedures to be adopted in the event of fire, untoward incidents, major incidents, accidents and faulty equipment

To actively demonstrate an up to date knowledge of current clinical practice

Person Specification

Qualifications

Essential

• Registered Nurse or Operating Department Practitioner
• NMC/HCPC Registered

Experience

Essential

• Ability to assess, plan and evaluate patient care
• Knowledge of research and evidence-based practice
• Knowledge of CQC
• Orthopaedic, general, gynae, urology, ENT surgeries or a desire to upskill to attain these
• Minimally invasive procedures
• Laser applications

Desirable

• Multiskilling - demonstrate competency in recovery and
• Endoscopy

Skills

Essential

• Good working knowledge of Word/Excel/Outlook
• Effective oral and written skills
• Ability to work as member of a teamt

Desirable

• Dealing with emergency situations within operating theatre department

Personal Attributes

Essential

• Remain alert and focused for long periods of time
• Long periods of peri-operative concentration
• Occasional demands and interruptions

Other

Essential

• Manual handling of patients and manoeuvring heavy instrumentation and equipment
• Frequent unpleasant working conditions; contact with body fluids, foul linen daily
• Daily contact with substances hazardous to health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spencer Private Hospitals Ltd

Address

Spencer Private Hospitals Limited

QEQM Hospital

Ramsgate Road

Margate

Kent

CT9 4BG

United Kingdom

Employer's website

https://www.spencerprivatehospitals.com/ (Opens in a new tab)