Job description

Job responsibilities

Communication Skills and Working Relationships

Lead by example through presence, visibility and behaviours of compassion, inclusivity and the values of the Trust. Visit patients and staff in wards and departments regularly and offer appropriate existential/spiritual care as required.

Foster respect and understanding of the religious, spiritual and pastoral traditions and practices of the diverse communities the Trust serves and are represented in the workforce.

Liaise with other healthcare staff so that spiritual assessment and care form part of the continuum of care and attend multi-disciplinary meetings and department meetings as and when attendance is considered necessary.

Participate in disseminating information concerning healthcare to communities reducing obstacles, where religious and cultural considerations are involved.

Ensure the day-to-day continuity of services across all sites and the capability to maintain critical functions in response to unforeseen circumstances, unpredictable workloads, and staff shortages.

Represent chaplains at senior clinical, governance and strategic management meetings, and promote the role of chaplains within the Trust and in wider professional and health service networks.

Inform and influence relevant Trust-wide policies, guidelines and standards through contributing expert knowledge and professional experience.

Provide guidance and assurance to the Trust Patient Experience Group on matters relating to religious, spiritual and pastoral care for patients, families and staff.

Educate and advocate for the value of spirituality in health and wellbeing and the role of chaplains.

Educate healthcare staff in recognising and responding to patients spiritual needs and how to work effectively with chaplains.

Provide training and support to chaplaincy volunteers, students on placement and new chaplaincy colleagues as they join the team.

Ensure an inclusive approach to developing and delivering chaplaincy services

Develop and support a volunteering programme to enhance the experience of chaplaincy care and contributes to the relationship between Chaplaincy and local faith communities and belief groups.

Analytical and Judgement Skills

Prioritise workload of themselves and others, assess performance and provide clear constructive feedback to team members.

Drive professional development and service improvement and foster leadership at all levels to support excellence in patient care and service delivery.

Responsible for a total managed staff of 3.24 WTE

Manage the departments staff to high standards including the recruitment, induction, appraisal and development of staff.

Ensure that all aspects of staff management comply with Trust policies and relevant professional regulations including processes and procedures to ensure that staff are competent and safe practitioners.

Monitor, review and plan the departments workforce to meet the changing needs of the service and the strategic demands of the Trust.

Planning and Organisational Skills

Establish and maintain capable and resilient structures within the department that support staff in the delivery of services and provide clear lines of communication and accountability.

Promote staff wellbeing and chaplaincys 24/7 support in response to spiritual or emotional needs, especially in times of crisis (e.g. bereavement).

Nurture the chaplaincy team, providing opportunities for professional supervision and continuing professional development and training.

Conduct regular team meetings and regular reflective practice within the department.

Co-ordinate pastoral, spiritual and religious care across the Trust.

Make provision for the spiritual//existential/religious needs of all patients, family members, carers and staff, so that all are enabled to continue to practice their faith/beliefs in a health care setting.

Enable the Chaplaincy to act as a pastoral/spiritual/religious/ethical resource to the Trust, seeking opportunities to provide appropriate service and advice within the hospital.

Freedom to Act

Initiate and take responsibility for own work pattern within the parameters of national standards and Trust polices

Management Responsibility

Ensure that the Chaplaincy Service meets all relevant service and professional standards including NHS England NHS Chaplaincy Guidelines and the Council for Professional Chaplains and Pastoral Carers Standards for Healthcare Chaplaincy Services.

Lead the profession in sustainable innovation that is informed by current evidence, diffuses fresh thinking and new ideas, and supports staff in developing best practice.

Support a culture of professional learning, reflexivity, and the continuous development of practice.

Ensure all staff within the chaplaincy service receive an annual appraisal and fulfil the requirements of mandatory training and all other relevant training necessary for safe and competent practice. Appraise directly line-managed chaplains and support their on-going professional and career development.

Demonstrate commitment to own professional development.

Respond to complaints and implement remedial action as appropriate in accordance with trust polices

Responsibility for Patient Care

Be readily available and supportive to relatives and patients, particularly those who are bereaved or struggling with diagnosis, and those who are close to the end of life, to ensure that sensitive, efficient, and appropriate pastoral or spiritual care is given at all times.

Provide specialised advice, and make provision for complex pastoral/spiritual/existential/religious support to patients and their relatives

Respond to the practical and existential needs arising from the impact of illness, death and dying on individuals and families. This includes being part of the teams delivering care to palliative and end of life patients, and those experiencing pregnancy and baby loss at any gestation.

To facilitate, when requested, visits to patients by their own faith leader

To ensure that self and members of the chaplaincy team have the knowledge and skills to act as keyworker, when required, in the event of the sudden unexpected death of an infant or child (SUDIC)

Be a part of the chaplaincy response within the Trusts major incident plans and response.

Person Specification

Qualifications

Essential

• Bachelor's degree (or equivalent) with demonstrable learning in a relevant field such as counselling, pastoral care, psychology, psychotherapy, religious studies or theology
• Endorsement to practise as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
• Evidence of Continued Professional Development relevant to healthcare chaplaincy to Council for Professional Chaplains and Pastoral Carers standards

Desirable

• Registration, or ability to be registered with the Council of Professional Chaplains & Pastoral Carers (formerly UKBHC). (It is not compulsory for Chaplains to be registered with the Council for Professional Chaplains and Pastoral Carers but the Professional Standards Authority for Health and Social Care recommends choosing them from an Accredited Register.)
• Post graduate qualification or Masters, or equivalent post basic training or work experience with demonstrable outcomes of learning relevant to healthcare chaplaincy

Experience

Essential

• Minimum of 1600 hours of professionally supervised clinical practice as a designated healthcare chaplain that should include: on-call duties, pregnancy/baby loss, palliative and end of life care
• Experience of working with multi-faith and belief teams
• An understanding of the principles and practice of governance and/including safeguarding
• Engagement with audit, service evaluation or research

Skills

Essential

• Ability to offer spiritual care beyond own faith/belief boundaries with evidence of commitment to an inclusive approach to chaplaincy
• Experience of managing staff/teams
• Ability to handle complex, sensitive and sometimes contentious information appropriately and to respond with empathy, honesty and reassurance
• Evidence of excellent interpersonal and communication skills, both written and spoken
• Keyboard skills and computer literate
• Proven ability to lead by example, to drive culture change and seek continuous improvement
• Evidence of strategic planning to assist the Trust to develop the service which meets the current spiritual needs of those we serve
• Experience of budgetary management

Personal Qualities

Essential

• Enhanced use of self in chaplaincy practice including emotional availability, cultural humility, appropriate self disclosure, positive use of power and authority, and clear and responsible boundaries
• To be trustworthy, showing careful attention to the individual and specific needs of those in their care, and have an approach that values and affirms the right of those outside the chaplain's own tradition to practice their beliefs appropriately.
• Evidence of working collaboratively, contributing to team and sustaining positive working relationships with colleagues
• Evidence of establishing and sustaining relationships in pastorally complex and challenging environments, demonstrating empathy and compassion while taking personal responsibility and initiative
• Evidence of fluent and effective communication in speech and writing
• Evidence of practising professionally within recognised boundaries in pastorally diverse settings (as set out in the Code of Conduct)
• Ability to create and lead ritual or other spiritual process in a way that is sensitive to the pastoral context and faith/belief traditions of those present
• Possession of a professional chaplaincy identity rooted in one's one religious/spiritual/pastoral heritage that integrates professional values and behaviours, skills and specialist knowledge
• Emotional availability, cultural humility, and a positive use of power and authority, within clear and responsible boundaries
• A high degree of personal stability and resilience to cope with significant stress on a sustained basis
• Ability to apply theoretical knowledge or ethical issues relating to health care

Other

Essential

• Access to own transport
• Ability to attend an urgent on-call referral, out of hours, within 60 minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Warwick Hospital

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Professional Lead Support

Responsible for the proactive, accurate management of the electronic diary, maximising time management by prioritising entries considering objectives and geographical implications.

Provide comprehensive, high quality administrative support for HR and incident investigations, including arranging meetings, taking minutes and typing of letters.

Work on own initiative to manage and prioritise administrative tasks to support effective and efficient running of the Community Response team.

Receive and make telephone calls on behalf of the Professional Clinical Lead, taking messages, dealing with enquiries appropriately and ensuring accurate and timely communication of messages including issues of a confidential and contentious nature.

Provide effective administrative support to the Professional Lead within a changing environment. Deal on a regular basis with confidential, sensitive and contentious information on staff and services.

Support lead with the implementation of new systems and processes.

Health Roster

Support lead with coverage of the CRT roster, organising bank/agency when needed.

Arrange return to work meetings, provide administrative support and ensure that all documentation is completed.

Monitor sickness triggers for staff members and escalate to the Professional Lead. Liaise with HR to arrange sickness meetings as necessary.

Draft sickness outcome letters and schedule sickness review meetings.

Monitor annual leave usage and communicate available annual leave slots to staff.

Escalate to Professional Lead if staff are not utilising their annual leave allocation effectively.

Monitor when staff appraisals are due and book appraisal meetings, liaising with mentors.

Monitor professional registration renewal and escalate any concerns to the Professional Lead prior to registration lapsing.

Monitor mandatory training compliance for the ward staff and book training in a timely manner.

Workload and Capacity

Provide comprehensive, high quality administrative support for HR and incident investigations, including arranging meetings, taking minutes and typing of letters.

Work on own initiative to manage and prioritise administrative tasks to support effective and efficient running of the Community Response team.

Receive and make telephone calls on behalf of the Professional Lead, taking messages, dealing with enquiries appropriately and ensuring accurate and timely communication of messages including issues of a confidential and contentious nature.

Provide effective administrative support to the Professional Lead within a changing environment. Deal on a regular basis with confidential, sensitive and contentious information on staff and services.

Support lead with the implementation of new systems and processes.

Staff Administration

Support recruitment of new staff, liaising with Employment Services and maintaining contact with successful candidates prior to commencement of employment of the team.

Ensure all induction and training is booked for new starters and coordinate with the Professional/Clinical Lead to allocate a mentor/preceptor.

Train staff on the departments policies and procedures.

Generate change forms and termination forms and submit to the Professional Lead for authorisation.

May be required to order stock or equipment, as required.

Communication

Act as Communication Champion for the team, linking in with the Communications Department to ensure that Trust messages are disseminated to staff.

Attend Trust meetings with the Professional Lead and draft feedback forward staff.

Compile the CRT newsletter, including information relating to incidents, safety notices and screensaver messages.

Arrange CRT meetings with external agencies and other professionals as required, taking minutes and following up actions.

Ensure CRT noticeboards are kept up to date with current information.

Person Specification

Qualifications

Essential

• NVQ Level III in Business Administration or equivalent
• Good standard of general education (4 GCSEs or equivalent), including Maths and English language
• Evidence of ongoing professional development

Desirable

• Diploma in administrative practice or business management

Experience

Essential

• Significant previous experience of working in a clerical/administration post

Desirable

• Previous experience of working within the NHS

Skills

Essential

• Good interpersonal, negotiation, verbal and written communication skills
• Excellent IT skills and experience in the use of Microsoft Office, including Word, PowerPoint, Outlook and Excel, and other databases
• Sound personal management skills - prioritising, planning, organisational, time management and problem solving
• Excellent customer service skills
• Understand issues related to and be able to maintain confidentiality

Personal Qualities

Essential

• Ability to work effectively as part of a team, although can work independently
• Ability to deal with unpredictable workload and frequent interruptions
• Tactful and diplomatic
• Adaptable and flexible
• Ability to operate a bring forward system and follow up action points from meetings

Other

Essential

• Flexibility to work in other areas when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Leamington Spa Rehabilitation Hospital and Stratford Hospital

Heathcote Lane, Arden Street

Leamington, Stratford Upon Avon

CV34 6SR

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Knowledge, Training and Expertise

Contribute to the development of spiritual healthcare in a multi-faith setting, being sensitive to and aware of the varying pastoral, spiritual and religious needs of diverse ethnic groups, and to assist staff on responding to their needs.

Assist and advise external partners, e.g. representatives of faith communities, in the pastoral care of their people while in hospital, and to receive information from them, always observing the rules of confidentiality by which every NHS employee is bound

Adhere to the Code of Professional Conduct (2024) of the Council for Professional Chaplains and Pastoral Carers (formerly UKBHC

Communication Skills and Working Relationships

Be an informed, visible, and active presence in the Trust, visiting wards or departments frequently; ensuring that the pastoral, spiritual and religious needs of patients, staff and relatives are met.

Communicate clearly and empathetically with patients, relatives and staff at all times.

Use advanced communication skills and inter-personal skills to give and receive complex information often in sensitive or intense situations, e.g. following receipt of bad news or where there may be barriers to understanding or acceptance

Work with the early pregnancy, maternity and neonatal teams to offer support to parents and families experiencing baby loss at any stage of gestation, or the care of extremely ill babies.

Actively offer a ministry of encouragement to staff and offer time and space for supportive listening and counsel when sought

Help patients, relatives and staff articulate their pastoral, spiritual or religious needs and identify resources to address them

Ensure that the prayer rooms, Chapel and Oasis are properly maintained and accessible to all.

Analytical and Judgement Skills

Contribute to education programs within the Trust to enhance understanding of spiritual, cultural, and religious needs of patients and staff

Provide support to members of multi-disciplinary teams engaged in pastoral and spiritual assessment or referral, to help this become a standard part of patient care

Planning and Organisational Skills

Plan and organise own workload

Ensure that suitable religious services, rites, and ceremonies are made available to all who require them, without discrimination and in consultation with ward staff and the patients religious community as appropriate.

Plan, organise and conduct adult contract funerals, baby funerals (at any stage of gestation) thanksgiving, memorial, and other services as required

Freedom to Act

Initiate and take responsibility for own work pattern within the parameters of national standards and Trust polices

Attend appropriate meetings related to work, both inside and outside the Trust

Be a part of the Chaplaincy response within the Trusts major incident plans and response.

Management Responsibility

Supervise trainee chaplains and chaplaincy volunteers as required

Person Specification

Qualifications

Essential

• Bachelor's Degree (or equivalent work or life experience) with demonstrable learning in a relevant field such as counselling, pastoral care, psychology, psychotherapy, religious studies or theology.
• Endorsement to practice as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
• Evidence of annual continued professional development relevant to healthcare chaplaincy to UKBHC standards

Desirable

• Post-graduate qualification (or equivalent life or work experience or working towards) with demonstrable outcomes of learning relevant to healthcare chaplaincy
• Registration, or ability to be registered with the UKBHC
• Qualification (or working towards) in pastoral supervision (such as those recommended by APSE), coaching, management or leadership

Experience

Essential

• At least 2 years full time experience, or equivalent, of working as a designated healthcare chaplain

Desirable

• Experience of supervising volunteers

Skills

Essential

• Demonstrable knowledge of tenets of own faith/belief tradition
• Knowledge of and engagement with faith/belief traditions beyond own
• Evidence of proactive practice of CPD
• Knowledge of current research in healthcare chaplaincy
• Evidence of offering spiritual care beyond own faith/belief boundaries with evidence of commitment to an inclusive approach to chaplaincy
• Evidence of reflecting critically on the practice and experience of providing pastoral care, and on finding/searching for meaning through exploration of spiritual issues encountered in sickness, mental health, dying, death and bereavement
• Evidence of the ability to manage time prioritizing workload including a commitment to continuity of service provision

Desirable

• Engagement with safeguarding, information governance, audit, service evaluation or research
• Training in research, audit and service evaluation
• Ability to deliver training at a variety of levels
• Ability to adapt ritual (which can come from a variety of sources) in an appropriate style to context in clinical environments
• Cultural competence and religious literacy in diverse religious, spiritual and pastoral traditions
• Ability to lead reflective practice
• Act as an informed theological/philosophical and ethical resource in complex pastoral and clinical situations
• Evidence of self-care to enhance resilience or manage stress - e.g. meditation, prayer, exercise, journalling, reflective supervision

Personal Qualities

Essential

• Evidence of working collaboratively, contributing to team and sustaining positive working relationships with colleagues
• Evidence of establishing and sustaining relationships in pastorally complex and challenging environments, demonstrating empathy and compassion while taking personal responsibility and initiative
• Evidence of fluent and effective communication in speech and writing
• Evidence of practising professionally within recognised boundaries in [pastorally diverse settings (as set out in the Code of Conduct)
• Ability to create and lead ritual or other spiritual process in a way that is sensitive to the pastoral context and faith/belief traditions of those present
• Possession of a professional chaplaincy identity rooted in ones one religious/spiritual/pastoral heritage that integrates professional values and behaviours, skills and specialist knowledge
• Emotional availability, cultural humility, and a positive use of power and authority, within clear and responsible boundaries
• A high degree of personal stability and resilience to cope with significant stress on a sustained basis
• Ability to apply theoretical knowledge or ethical issues relating to health care
• Commitment to work within UKBHC Code of Conduct

Other

Essential

• Access to own transport
• Ability to attend an urgent on-call referral, out of hours, within 60 minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KeyResponsibilities

To oversee clinical services focusing on people with complex needs, to ensure personalised care planning and quality outcomes.

To directly manage and develop multi-disciplinary team working within the localities through a programme of leadership, teaching and assessment.

To assist in the re-design of care services, engaging the appropriate stakeholders, which encompasses the principles of Productive Community Working.

To ensure that resources are managed effectively and efficiently within the span of control, in order to provide the highest possible standards of care for patients.

To develop and maintain joint working initiatives with other team members and voluntary and statutory agencies to enhance the services provided.

To ensure that performance indicators and activity targets are achieved.

To take lead responsibility in the facilitation and development of corporate working, clinical leadership, standards and competencies, audit and future direction of services within the Clinical Governance framework.

Clinical Role

To be responsible for maintaining own professional knowledge and clinical practice as per NMC Guidelines:

450 hours of registered practice in the previous three years and 35 hours of learning activity (Continuing Professional Development) in the previous three years.

The practice standard can be met through administrative, supervisory, teaching, research and managerial roles as well as providing direct patient care.

Overseeing complex cases, assisting the Team when short staffed due to staff shortages. Assist with difficult discharges from the caseload, review discharge data, proactively manage scheduling. Advise on opportunities of self-management.

Initiate and participate in clinical audit, influencing changes in practice where indicated.

To support and participate in research programmes and the development of research-based practice.

To support and facilitate the development of evidence-based practice in line with best practice guidelines and national initiatives.

Manage mentorship and preceptorship Programmes within multi-disciplinary team working.

To ensure that appropriate specialist advice and clinical supervision is accessed on Child/Vulnerable Adults Protection.

To facilitate timely caseload reviews within teams in accordance with Trust/Operational policies.

Empower patients to influence and participate in their own care.

Management Role

To ensure effectiveness and efficiency in the use of resources, supporting the monitoring of local budgets within the localities, to be an authorised signatory and adhering to the Trusts Standing Financial Instructions.

To manage Health Safety and Security and risks within the workplace, ensuring that the teams comply with Trust policies and procedures.

To monitor, report and manage clinical incidents within the workplace.

Assist in workforce planning and development including the recruitment and retention of staff and the development of new roles.

To actively manage sickness and absence in line with Trust policies working with Human Resources to ensure that targets are met.

To support the investigation, response and remedial action required to deal effectively with complaints and incidents as they arise.

To ensure that all staff are held to account for conduct and performance.

To deputise for the Locality Manger in their absence.

To undertake annual Performance Development Reviews with staff in line with KSFs, facilitating staff development within an agreed Personal Development Plan.

Manage development and implementation of local induction processes for staff ensuring that robust monitoring systems are in place for statutory and mandatory training and other clinical governance and professional training.

Review Scheduling Tool.

Communication and Leadership

Encourage collaborative working to enhance professional development and meet Community Services objectives.

To provide clear information on identified operational performance targets (national and local).

Lead on pieces of work as delegated by locality manager.

Organise and facilitate integrated team meetings.

Ensure that wider networking is undertaken across the wider health community.

Maintain confidentiality at all times.

Maintain appropriate records and documentation in line with Trusts policies and procedures and in line with service specifications.

Freedom to Act

Manage own workload within overall delegated priorities.

The post holder is guided by principles and has a significant amount of discretion to work within detailed parameters and guidance provided by peers or external stakeholders.

Organisational Responsibilities

Information Security and Confidentiality

During the course of your employment you may have access to, see or hear information of a confidential nature and you are required not to disclose such information, particularly relating to patients or staff. All person identifiable information must be held in the strictest confidence and should be disclosed only to authorised people in accordance with NHS Confidentiality Guidelines and the Data Protection Act 1998 unless explicit written consent has been give by the person identified, or where information sharing protocols exist.

Essential Standards of Quality and Safety

Essential Standards of Quality and Safety works as a framework for continuous improvement in quality of the care that people receive. As an employee you will be expected to work within this framework and assist with the process of ensuring that the Trust offers effective and high quality services.

Equality & Diversity Aims

As a member of staff at SWFT, you have a personal responsibility to ensure you do not discriminate, harass or bully or contribute to the discrimination, harassment or bullying of any colleague(s), patients, carers or visitors or condone discrimination, harassment or bullying by others.

Standards of Business Conduct & Conflict of Interest

The NHS Code of Conduct and Standards of Business conduct for NHS Staff require all employees to declare all situations where you or a close relative or associate has a controlling interest in a business [such as a private company, public organisation or other NHS or voluntary organisation] or in any activity which may compete for any NHS contracts to supply goods or services to SWFT. All such interests must be declared in the Trusts register of interests either on appointment or when such interests are gained.

Person Specification

Qualifications

Essential

• Registered in Health or Social Care Professional Qualification
• 1st level Degree or equivalent
• Recent CPD
• EDCL 1 or equivalent experience
• Post graduate knowledge in specialist area i.e. paediatrics, health visiting, public health
• Management qualification or equivalent

Experience

Essential

• Substantial experience at team leader or equivalent in health or social care
• Significant community experience at band 6 level of 1 year at band 7

Skills

Essential

• Ability to lead projects, design & implement project plans
• Able to influence and negotiate
• Ability to interpret data to make recommendations about service delivery & take appropriate action
• Ability to contribute to business specifications e.g. SLA's, tenders and take the lead where appropriate
• Ability to manage budgets
• Ability to translate the national and local agenda to staff and take action to shape and implement the vision for the future development of service
• Set meaningful goals with staff and stakeholders in response to identified opportunities for growth and development
• Ability to think creatively supporting staff to use innovative approaches in service delivery
• Ability to influence and overcome barriers to change, recognising limitations of self and others and taking appropriate action
• Ability to deliver results in a complex environment
• Ability to implement strategic change whilst involving patients, public, staff and stakeholders
• Ability to hold others to account for agreed targets and to demonstrate personal accountability for delivering a high-quality service
• Ability to demonstrate leadership qualities consistently and develop these in others
• Ability to work with stakeholders and influence a range of diverse groups to implement and where appropriate lead service redesign
• Ability to use skills required to lead service and pathway redesign

Personal Qualities

Essential

• Ability to understand own abilities and potential to use this to overcome obstacles to build teams, secure best outcomes for service improvements
• Ability to understand own limitations, style and emotions and those of others and be clear about the impact of such behaviours in diverse and complex situations
• Ability to exhibit a motivation to improve performance in the health service

Other

Essential

• Driver and own transport
• Able to work flexibly to meet the needs of the service
• Non-smoker on Trust premises

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Leamington Rehabilitation Hospital

Leamington Spa Hospital

Warwick

CV34 6SR

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Professional Values

To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire NHS Foundation Trust.

Uphold the Trust values and standards at all times.

Ensure records and documentation are maintained, kept confidential and meets Trust standards in line with the Data Protection Act.

Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment.

To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture.

To take reasonable care of the health and safety of themselves and of other persons.

To adhere to the Trusts dress code policy, maintaining a smart appearance at all times.

To assist other wards, departments and teams within the Trust as and when required by service needs.

To adhere to the Trusts IT policies regarding e-mail and internet usage.

To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures.

Clinical Practice

To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.

To assist in the supervision of other healthcare and support staff as directed.

To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.

To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.

Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.

To report all care that has been given to patients within the team to a registered professional.

To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.

To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.

To keep the clinical area clean and tidy, maintaining a safe environment.

To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.

To chaperone or escort patients as needed under the direction of the registered professional.

To support relatives demonstrating compassion and empathy under the guidance of a registered professional.

To assist with the discharge process for patients as directed by the registered professional.

Communications and Interpersonal Relationships

Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication and the means to overcome them.

Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service.

To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional.

Communicate effectively within the multi-disciplinary team and other departments to ensure that patient care is well planned and coordinated.

Contribute to the reporting, handover and documentation of patient care as delegated by a registered professional maintaining confidentiality at all times.

Report incidents, accidents and complaints as per Trust Policy and to the senior professional on duty, ensuring an open and transparent culture.

Use the Trust information support system and other computer systems as required by the clinical area.

Team Working

Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.

Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.

To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning.

Ensure all waste and soiled linen is disposed of in line with Trust policy.

Participate in audit under the direction of the registered professional.

Clean and check of beds, bed spaces and lockers in the patient area following discharge and in preparation for admission (inpatient areas only).

Ensure deliveries are stored correctly and stock maintained to the required level.

Support the house keeper with general house keeping duties, reporting as necessary essential cleaning needs (inpatient areas only).

Education, Training and Personal Development

To ensure attendance at mandatory training sessions, i.e. infection control, resuscitation and manual handling training.

To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme.

To participate in appraisals and personal reviews and work to achieve agreed set objectives.

To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills.

To continue personal development in relation to identified objectives.

Maintain up to date knowledge of changes in policies and procedures relevant to the post.

Person Specification

Qualifications

Essential

• Obtained an educational level of GCSE level A - C English and Maths or equivalent
• Minimum NVQ/Diploma Level 2, willing to work to Level 3 or equivalent higher apprenticeship in healthcare

Desirable

• NVQ /Diploma level 3 or equivalent higher apprenticeship in healthcare

Experience

Essential

• Experience in delivering care in a healthcare or people centred environment
• Experience working as part of a team

Skills

Essential

• Evidence of competence in care skills
• Able to delegate work appropriately
• Good written, verbal and non-verbal communication skills
• Competent IT skills
• Able to present information, written and orally in an accurate clear and logical manner
• Ability to organise and prioritise workload
• Ability to write accurate and legibly in patient notes

Desirable

• Evidence of competence in relevant specialist skills / tasks

Personal Qualities

Essential

• Able to work as part of a team
• Compassionate and caring nature
• Empathetic
• Reliable

Other

Essential

• Passes pre employment checks
• Able to work flexibly over a 24 hour period
• Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
• Able, with appropriate support, to work in an emotionally demanding environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

CRT South - Stratford Base

Stratford Hospital, Arden Street

Stratford-upon-Avon

CV37 6NX

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Functions

Named responsibility and professional accountability for the management of a defined caseload including the delegation of tasks to other members of the team.

The post holder will have continuing responsibility for visible leadership which ensures an equitable evidence-based service, which is underpinned by the pillars of clinical governance.

Prescribe within their individual scope of practice in line with V300 qualification and ensure that nurse prescribing is undertaken in a safe, cost effective manner.

Develop a caseload profile, identifying those groups with specific health needs and implement and evaluate programmes of care to target groups taking a case management approach.

Act in accordance with current local Warwickshire Safeguarding Vulnerable Adults and Trust guidelines/policy to protect vulnerable adults.

Act within the NMC Code of Professional Conduct.

Contribute towards ensuring the trust objectives are implemented and to support the Professional Lead in influencing change.

Provide appropriate nursing care to patients on the defined caseloads.

Provide specialist advice appropriate to health and social care to patients, carers, relatives and other agencies.

Participate in the development, training and mentorship of pre-registration students/medical students and staff as required including induction and preceptorship programmes.

To provide assistance with the resolution of complaints within the clinical speciality, or sphere of responsibility.

To attend meetings and deputise for the Specialist District Nurse and/or Professional Lead as required and ensure that information is disseminated within the nursing team.

Assist with the delivery of a comprehensive induction programme for new staff members.

Communication

Demonstrate excellent communication and negotiation skills in situations which may be complex, highly sensitive and emotive. All communication will be underpinned by the principles of data protection, dignity and confidentiality.

Adopt and promote the highest level of verbal, non-verbal, written and electronic communication skills. Be open and honest, act with integrity and uphold the reputation of the profession as directed by the Nursing Midwifery Council (NMC, 2015).

Take responsibility for initiating and/or engaging in open discussion with statutory and voluntary agencies and all members of the wider multi-disciplinary team as appropriate

Ensure effective communication to support continuity of care on transfer between hospital, community, residential and nursing care settings and vice versa.

Analysis and Judgement

Critically evaluate team leadership, operational and project management in the context of observing national and local policy

Promotes and maintains accurate record keeping and conforms to NMC policy and data protection legislation.

Uses resources effectively and being aware of budgetary constraints including ordering of equipment.

Will participate in research and development projects within the clinical field, embracing opportunities to develop knowledge by undertaking further study whilst sharing initiatives with others.

Responsible for communicating and receiving sensitive, complex, and sometimes contentious information, dealing effectively with staff, relatives, and carers whilst ensuring confidentiality. Will use developed persuasive, motivational, negotiating skills, where agreement and cooperation is required. There may be barriers to understanding.

Supporting the Specialist District Nurse, Professional Lead and Quality Matron in the development of audit systems within SWFT to ensure continuing evaluation of clinical practice by facilitating clinical audit programmes and research in line with clinical governance priorities

Planning and Organisational Skills

Supervise and direct work undertaken by other members of the skill mix team on a daily basis.

Direct responsibility for the day-to-day supervision and performance of the district nursing team.

To input statistical information by electronically recording daily activity on EMIS, ensuring each contact/activity is recorded in real time.

Responsible for ensuring that staff are supported in accessing Clinical Supervision

Demonstrate and contribute to a positive team culture which promotes an effective learning environment, facilitation of shared leadership, preceptorship, mentorship, clinical supervision, openness and candour, and provision of an educational environment.

Responsibility for Patient Care

Critically assess, plan, and evaluate evidenced based care interventions to meet contemporary need and improve health to prevent disease in individuals and populations

Take responsibility for the complex and holistic assessment or delegation of planning, implementation and evaluation of care on an individual basis, utilising recognised models and tools, e.g. end of life care and long term conditions.

Diagnostic assessment, routinely utilising patient head to toe examinations in order to diagnose, implement treatment plan, including prescribing, and/or escalating when clinically required and appropriate.

As a District Nurse there will be a need for a varied clinical skill set, including, but not limited to:

End of Life Care - Syringe Drivers and symptom control

Intravenous Therapy

Management of Plural Drains

Wound Care Including complex e.g. Vacuum assisted therapy

Leg Ulcers Including compressions therapy

Continence Management Catheters, Bowel Management

Patient education and training of self-management techniques

Multi Comorbidities and prevention of deterioration management e.g. Heart Failure, Diabetes, Respiratory, Frailty, Dementia

Social prescribing

Named responsibility for the management of a defined caseload and population.

Focuses on the needs of the defined patient groups population, and continues to hold up to date knowledge of public health

Acts as patients advocate where appropriate.

Be proactive in offering health promotion and participate in health promotion activities for a defined caseload.

Utilise health needs assessment for the local population.

The District Nurse will recognise triggers of deterioration/increased need of patients and initiate the Continuing Healthcare/NHS Funded Nursing Care assessment process

To work with the Specialist District Nurse / Professional Lead to ensure performance indicators are achieved, avoiding patient harms and supporting preferred place of care.

Ensuring excellent working relationships and communication links with all stakeholders including acute hospital staff, Local Authorities, Social Care teams and voluntary services as appropriate for patient care.

Policy and Service Development

To take a lead on quality initiatives, including but not limited to Community care Indicators, Hand Hygiene, Saving Lives and IWGC.

Understanding of District Nursing national frameworks, policy and guidance with the ability to interpret and implement at service level

Participate in and contribute to service redesign and policy development to benefit patient care with support of seniors.

Source patients/relatives/carers views and feedback on their experience of SWFT OOHCC services in order to influence and inform future service provision.

To contribute to the implementation and audit of policies, guidelines and procedures ensuring practice is evidence-based and patient centred.

Will undertake Personal Development Reviews (PDR) and relevant development plans for members of the team. Assist in the identification of individual training requirements in line with NMC Revalidation and Pay Progression requirements.

Responsibility for Human Resources

Responsible for the day to day management of band 5 nurses to support the Professional lead direct line management, which includes the following:

To identify workforce planning issues and actively participate in the recruitment, selection and retention of clinical staff.

Ensuring that team members are supported with returning to work following a period of sick leave and ensuring that the sickness management policy is followed at all times, seeking senior support when required

Ensure team members are up to date with mandatory and statutory training

Responsible for Performance Development Reviews for staff within the team.

Contributing to the promotion of team morale and management of conflict within the team by adopting an open and honest approach in order to seek resolve

Supporting and promoting team and self-wellbeing

Professional Responsibilities and Freedom to Act

Interpret national guidance on NMC guidelines

Promote and participate in clinical supervision

Maintain clinical and professional proficiencies, capabilities, behaviours and values in accordance with relevant statutory legislation and guidance relevant to health professionals and their services

Responsibility for Research & Development

Demonstrate a critical approach to identifying, applying, and disseminating research findings relating to community specialist practice.

Ensure standards, protocols and policies are evidence based and applied to practice

Keep abreast of current clinical issues thus always promoting best practice

Critique and use research to inform practice

Complete regular clinical audits and support the Specialist District Nurse / Professional Lead with evaluation and improvement.

General

The post holder will be required to have access to independent means of transport for work purposes to travel across the Trust and to other agencies

The post holder will be unavoidably exposed to challenging working conditions such as travelling during extreme and inclement weather including snow, icy conditions and excess heat.

The Trust endorses the principle of whether people smoke or not is a matter of personal choice but where they smoke is a matter of public concern. The policy on smoking and health protects non-smokers and requires that all Trust premises are smoke free.

Person Specification

Qualifications

Essential

• Registered Nurse (1st Level)
• First level degree in related subject
• Evidence of Continuous professional Development relevant to the field of practice
• Evidence of leadership or management training
• Practice Educator and Assessor Preparation (PEAP) or equivalent qualification

Desirable

• District Nursing Specialist Practitioner Qualification or working towards it
• Coaching CPD

Experience

Essential

• Significant Post registration community experience
• Post registration experience of caseload management
• Evidence of Personalised Care planning and complex patient management
• Ability to take appropriate action to assess and manage risk
• Experience of empowering a positive learning culture for interdisciplinary and interagency teams
• Proven experience of working autonomously in challenging situations

Desirable

• Experience in managing complaints
• Experience in service improvement

Skills

Essential

• Understanding of clinical governance, audit, and risk management.
• Advanced clinical decision-making skills to support patient centred care
• Advanced clinical skills to include a variety of patient conditions and comorbidities
• In-depth understanding of community nursing and long-term condition management.
• Must have excellent prioritisation and time keeping skills
• IT Literate
• Ability to supervise, support, and mentor junior staff
• Ability to work collaboratively across professional and organisational boundaries

Personal Qualities

Essential

• Communicate effectively using a range of skills and strategies with colleagues and people at all stages of life and with a range of mental, physical, cognitive and behavioural health challenges
• Practise autonomously, proactively and innovatively, demonstrating selfawareness, emotional intelligence and openness
• Willingness to work flexibly and travel across the district.
• Excellent role model demonstrating compassion and a patient-centred approach
• Showcases trust values at all times

Other

Essential

• Must have means of own transport and able to drive in variable weather conditions
• Must be a non-smoker during working hours
• Must be willing to undertake Criminal records Bureau Disclosure to Enhanced / Standard level
• Must be legally entitled to work in this country

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Acorn House

Station Approach, Coventry Road

Warwick

CV34 4RT

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Functions

Act in accordance with current local Warwickshire Safeguarding Vulnerable Adults and Children, and SWFT guidelines/policy to protect vulnerable adults and children.

Contribute towards ensuring AHP & Nursing Strategy is implemented across the Integrated Health Team.

To undertake the first contact assessment, including planning, implementation, evaluation and reassessments of the care plans.

In the absence of the Senior Nurse, to take responsibility for the day to day management of the nursing workload, delegating the workload appropriately to other team members.

To establish priorities of care in accordance with caseload management

To take responsibility for updating and developing professional knowledge and skills which relate to clinical practice

To act within the NMC Code of Professional Conduct and comply with the Trusts policies and procedures

To participate in the development, training and mentorship of preregistration students and staff as required including induction and preceptorship programmes

To provide skilled clinical nursing practices

Communication

Develop and maintain effective communication networks, with service users, health care professionals and other statutory and voluntary organisations

To promote and maintain accurate record keeping in order to conform to NMC policy and Data protection

Responsibility for patient care

To action referrals appropriately according to risk and need in accordance to the service referral criteria

To undertake planned and opportunistic health promotion and education activities with patients and carers

Act as a patients advocate where appropriate

Policy and Service Development

Understanding national policy and guidance and the ability to interpret and implement at service level

Responsibility for Human Resources

Direct supervision of junior members of staff

Act independently on a range of delegated tasks and use own initiative in order to manage own workload within appropriate professional guidelines

Participate in the PDR process to identify personal and team development goals

Able to organise staff in the absence of the Senior Nurse (Band 6) reporting to a senior member of staff any anomalies

Professional Responsibilities and Freedom to Act

Interpret national guidance on NMC guidelines

Participate in clinical supervision

Maintain clinical and professional competencies in accordance with relevant statutory legislation and guidance relevant to health professionals and their services

To participate in mandatory and statutory training requirements and keep a record of all training and other developmental activities

Responsibility for Research & Development

Ensure standards, protocols and policies are evidence based and applied to practice

Keep updated with current clinical issues thus always promoting best practice

Use research to inform practice

Participate in audits as appropriate

General

The post holder will be required to have access to independent means of transport for work purposes to travel across SWFT and to other agencies

Physical and Mental Effort

The post holder will undertake people moving and handling on a daily basis. The handling of equipment e.g. hoists, is integral to the post and may be required to be undertaken in confined spaces within patients homes.

The post holder will be required to operate as a lone worker in accordance with WCH policies and procedures

The post holder may come into contact with bodily fluids including urine and faeces and exudate from wounds e.g. blood and pus

Person Specification

Qualifications

Essential

• Registered Nurse

Desirable

• Mentor and Assessing Qualification or similar

Experience

Essential

• Experience of adult general nursing.
• Experience of working in a team environment

Desirable

• Experience of current developments in the NHS

Skills

Essential

• Must be able to demonstrate an understanding of equal opportunities
• Must be able to demonstrate an understanding of the need for confidentiality in all aspects of the role
• Computer Literate

Desirable

• Evidence of ongoing professional development

Personal Qualities

Essential

• Able to work autonomously within the framework of a team
• Must be able to work on own initiative and be able to supervise other staff effectively
• Ability to be an effective communicator
• Excellent role model

Desirable

• Ability to negotiate
• Ability to be self-motivated

Other Job Requirements

Essential

• Must be a non-smoker during working hours
• Must be willing to undertake a DBS to Enhanced / Standard level
• Must be legally entitled to work in this country
• Must be car owner/driver with full current driving licence with independent access to transport for work purposes
• Must be willing to work flexible hours including Bank Holidays and weekends and be able to participate in the cover of the evening service if required
• Must be willing to travel across SWFT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Acorn House

Station Avenue

Warwick

CV34 4RT

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)