Job description

Job responsibilities

To provide a professional and confidential administration service, to include copy typing; preparing correspondence; proof reading documents; photocopying; filing; scanning; dealing with post.

To assist people in a helpful, diplomatic and tactful manner; screening and re routing calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.

To ensure daily tasks and on going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.

Ability to work in an unpredictable pattern, dealing with frequent interruptions.

Organise the booking of interpreters and translation of correspondence, where appropriate.

To arrange appointments and meetings as required.

Attend meetings and produce minutes.

Make travel arrangements for the team when required.

Person Specification

Qualifications

Essential

• NVQ 2 in Administration or equivalent administrative or secretarial experience
• GCSE A- C English and Maths

Desirable

• ECDL or equilvant

Experience

Essential

• Experience in dealing with the public face-to-face and via telephone
• Experience of administrative / secretarial procedures

Desirable

• Experience of working in the NHS, ideally within a child friendly mental health environment; hospital or community clinic

Knowledge/Skills

Essential

• Excellent communication skills both verbal and written
• Excellent interpersonal skills
• Confident telephone manner
• Excellent copy typing (40wpm or above)
• Accurate grammar, spelling and punctuation
• Accurate data entry skills
• Ability to plan, prioritise and multi-task
• Effective time management skills
• Ability to work with limited supervision
• Working knowledge of Microsoft Outlook and Word
• Punctual, reliable and flexible
• Awareness of Data Protection and Confidentiality
• Understanding of Racial Awareness and Diversity

Desirable

• NHS in-house systems and databases
• Health and Safety awareness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

William Geoffrey House

35 Black Prince Road

n/a

SE11 6JJ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To maintain accurate log of all personnel entering and leaving the unit, including the monitoring of keys and Ascom communication device to staff using the Traka key management system.
• To work closely with the nurse shift co-ordinators to ensure smooth running of the shift, e.g. sharing information on anticipated admissions, visits, discharges and other movements.
• Assist with the co-ordination of actions in the event of a fire or similar emergency situation.
• Assist with general administrative tasks including: filing, scanning, shredding, post, notices, faxes, and collecting general statistical data.
• To maintain an up-to-date and accurate computerised and manual filing system.
• Responsible for synchronising of the Traka key management system during night shifts, ensuring the system is up to date and running effectively.
• Manage the initial and final stages of the visitors policy. Checking visitors ID, signing them into the visitors log, allocating keys and passes. Informing relevant staff of their arrival or escorting visitors to designated areas.
• To promote and carry out duties that ensure the unit functions efficiently and effectively, acting at all times in a professional manner.
• To maintain professional standards of behaviour and conduct and promote pro-social modelling.
• Participate in supervision of self and assist with the induction of staff
• Attend and participate in reception team meetings.
• To undertake any other duties appropriate to grade as requested by senior staff.

Person Specification

Qualifications

Essential

• Good standard of general education including a pass at Maths and English Language-GCSE or equivalent
• Able to communicate clearly, verbally and in writing
• Good word processing and computer skills

Experience

Essential

• Skilled within a receptionist/front of house position
• Worked within the NHS or a similar complex customer focused organisation

Desirable

• Experience of working in a NHS environment, ideally in a mental health setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

River House, Bethlem Royal Hospital

Monks Orchard Road

Beckenham

BR3 3BX

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be specifically responsible for the strategic planning and operational delivery of safe, effective and high quality fire safety services and advice relating to our fire compartmentalisation and fire damper recovery programme.

The post holders key responsibilities will be specifically related to the fire compartmentalisation and fire damper recovery programme to: -

• To evaluate the fire safety requirements arising from our fire compartmentalisation and fire damper recovery programme , making recommendations on appropriate mitigations (eg changes to systems, training, policies, procedures and practices), which ensure that the Trust maintains a safe and suitable environment for staff and patients at all times.
• Lead the strategic planning and implementation of all fire policies, processes and procedures as they relate to our fire compartmentalisation and fire damper recovery programme and work with Service Directors and senior management to ensure continuous improvement. Establish and embed robust systems and practices to ensure, compliance with statutory requirements and internal fire standards.
• Establish across the Trust a system to monitor the mitigations to ensure compliance and performance is tested and scrutinised.
• Ensure the timely provision of assurance, performance metrics and compliance reports to Executive Directors, Directorate Senior Leaders, Trust Committees and Directorate Governance meetings.
• Ensure, all fire risk assessments/audits completed in accordance with the annual plan are reviewed and revised accordingly as a result of fire compartmentalisation and fire damper surveys and actions clearly allocated, monitored and completed, providing assurance reports to relevant governance and business meetings.
• Support Service Directors, Senior Corporate Managers and Fire Safety Management System (FSMS) leads to fulfil their responsibilities within the FSMS and Emergency Preparedness by ensuring processes are in place to mitigate the risks in all areas and locations where staff work.
• Contribute to the continuous review and refinement of policies and procedures relevant to specific areas of fire safety and non-clinical risk management and ensuring all related fire Safety legislative changes are incorporated and are meeting the relevant CQC essential standards and all future regulatory assessment/investigation approaches and also all policies remain in date and current.
• Deputise in the absence of the Head of Risk and Assurance.
• Deliver professional and reliable advice at strategic and operational level and support Senior Managers with their interpretation and application of Trust H&S Policies and strategies and support Directorates in understanding changes to policy and their implementation at the operational level.
• Provide expert, professional guidance and support in the development of specific Trustwide health, safety and fire procedures, new policies and strategies for the identification, evaluation and control of non-clinical risks
• Act as the interface with relevant enforcing agencies (eg Health and Safety Executive, London Fire Brigade and CQC) in managing planned and unannounced inspections of the Trust; reporting on the outcome at an inspection and overseeing the production of required action plans.
• Provide assurance reports to Board level and specialist Trustwide safety and risk committees as they relate to our fire compartmentalisation and fire damper recovery programme
• Contribute as necessary to fire risk reports to the Trust Board or Board Committees, to provide an overview and assurance of of the fire safety risks, assessments, mitigations and programme delivery in relation to the fire compartmentalisation and fire damper recovery programme
• Act as a Trust competent fire person on allocated Trustwide the Strategic Fire Oversight Group and other risk management Committees and working groups as required.
• Undertake on behalf of the Trust complex fire risk assessments as they relate to our fire compartmentalisation and fire damper recovery programme where competing risks have to be balanced.
• Work collaboratively with the Estates and Facilities Compliance Department to provide timely and accurate reports and work in close liaison with the Head of Capital Projects, to ensure that Trustwide statutory compliance is delivered and monitored.
• Provide the lead competent fire advice to the Trustwide fire compartmentalisation and fire damper recovery programme
• Lead on the planning and evaluation of specific Trustwide or localised fire safety training programmes necessary as mitigation under the fire compartmentalisation and fire damper recovery programme
• Manage, coordinate and monitor expenditure in line within a delegated budget and undertake duties as required within delegated authorised signatory level, complying with standing financial instructions and standards of business conduct.
• Act as a Trust competent person and subject matter expert in respect of fire safety, continuously maintaining a comprehensive knowledge and understanding of current, revised and evolving health & safety legislation, approved codes of practice and best practice procedures.
• Undertake other duties relevant to the provision of a comprehensive risk management service commensurate with the grade.

Person Specification

Qualifications

Essential

• oMasters Degree Level Qualification or Equivalent experience in Fire Safety
• oExtensive experience of fire safety engineering and safety management
• oMember of a relevant professional body (e.g., the Institution of Fire Engineers (IFE); Institute of Fire Prevention Officers (IFPO)(
• oComprehensive knowledge of UK Fire Safety legislation, Regulatory Reform (Fire Safety) order 2005. Health Technical Memorandum (HTM) 05-01 Firecode 2015

Desirable

• oExtensive experience of fire safety provision in a large complex organisation
• oExperience of managing large projects
• oExperience of report writing for senior managers and Board sub-committees such as Audit and Risk

Experience

Essential

• oExperience of managing large projects
• oExtensive experience of fire safety provision in a large complex organisation
• oExperience of report writing for senior managers and Board sub-committees such as Audit and Risk

Desirable

• oExperience of delivering and receiving challenging information, that is often complex and highly specialist, and working with groups of staff at all levels to develop their understanding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley

South London & Maudsley Bethlem Royal Hospital Monks Orchard Road Beckenham BR3 3BX

London

BR3 3BX

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

• Be accountable for the leadership and direction of the trusts Digital Services Administration Team, Digital Partners, Asset, Quality and Contracts team and underlying teams and the Trust Switchboard, to achieve the Service levels in place delivered through Digital Assurance.
• To establish service performance KPIs to monitor the service availability and capacity of systems and external suppliers and regularly report on performance levels to the senior management within the Digital Services Department.
• Maintain and document services in accordance with Trust systems writing policies and procedures for staff and services
• To investigate new systems and technologies, recommending strategic ideas for new solutions that lead to efficiencies for the organisation.
• To advise the Digital Services team as needed in an efficient and effective manner for Digital Services Projects that have client administration and request fulfilment.
• To maintain continuity of service on a 24 hour, seven day week, 365 days a year basis, ensuring communications operate within specified tolerance levels and that in the event of a disaster all services can be re-established quickly.
• Be a proactive supportive and forward-thinking member of the Digital Assurance Team.
• To provide managerial leadership, support and development for the Team, ensuring that targets and expectations, both internal and external are met, including maintenance and development of appropriate technical, professional and quality standards.
• To ensure strong business support processes are in place and fully adopted for incident and problem management and to act as the central point-of-contact for service escalation, ensuring senior Digital Services management are kept fully informed.
• Manage the staff and that come under your line management responsibility in line with trust policies and procedures.
• Be a proactive challenger and continually improve your services and the delivery to customers aligning to Customer Excellence
• Implement documentation, including procedural process review to improve the Asset management, Contracting, administration and switchboard functions, including assessment of impact across or within services outside of the functions. Ensuring they are available in an accessible central repository.
• Manage the day-to-day relationship and request fulfilment with the users of the Trust
• Responsible for empowering, coaching and motivating the teams to deliver service.
• Promote and champion the use of industry good practices in the fields of service support and customer satisfaction.
• Support and integrate Digital Assurance initiatives into Digital Services and across the Trust
• Other activity from time to time as required to support the operation of the Digital Assurance function
• Define and enforce the adherence to team and trust standards, policies and procedures.
• Maintain service excellence whilst continuously driving improvements in Digital Services service quality.
• To investigate new systems and technologies, recommending strategic ideas for new solutions that lead to efficiencies for the organisation

The above indicates the main duties of the post, which may be reviewed in the light of experience and developments within the service. Any review will be undertaken in conjunction with the post holder.

Person Specification

Qualifications

Essential

• Educated to Masters level or equivalent experience
• ITIL Foundation Version 4 or equivalent

Desirable

• Customer Service Qualification

Experience, Knowledge and Skills

Essential

• Experience of providing leadership to staff individually and to teams
• Experience with working within an IT /Digital department
• Experience in managing incidents
• Extensive experience and knowledge of ITSM.
• Experience of managing a service management function
• Experience of working as a Support Service, delivering and handle negotiations with customer, suppliers and stakeholders.
• Proven experience of Managing and coaching staff
• Good working knowledge of Microsoft Office applications and productivity suites
• Excellent Customer Service Skill
• Ensuring appropriate effective communication on service issues to a wide range of audience, both internally and externally at all levels within the Trust and the any partner or supplier.
• Ability to create networks with peers and mangers across the trust.
• Negotiate with customer, including clinicians and managers.
• Handle complex and multi-stranded communications
• Extensive highly developed specialist knowledge, skills, experience & expertise in Digital Services Operations management including that of staff
• Experience of Project management and leading projects to successful completion
• Understand the importance of Digital Services good practices around service delivery and security
• Customer focused with good verbal communication skills
• Good time management
• Ability to work on own initiative and as part of a team to deadlines
• Ability to plan, agree, schedule, document and implement changes using a structured change control process
• Ability to follow instructions and work unsupervised
• Logical, methodical, pro-active and enthusiastic in working practices
• The ability to translate technical Jargon information for customers to understand
• The ability to work on occasion longer hours to get the job completed for deadlines
• Monitor and assist in managing the budget for the Digital Assurance Service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Ioppn/St Pauls

London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Qualifications

Essential

• Relevant professional qualification- Mental Health Nursing, Social worker, Occupational Therapist with affiliated professional registration NMC, HCPC
• Mentorship qualification/assessor

Desirable

• Master's degree

Experience

Essential

• Experience of Interagency of working
• Experience of managing a caseload
• Significant relevant clinical experience
• Experience of working with diverse groups of patients and staff

Desirable

• Experience of working in the community
• Experience of supporting practice development in clinical areas

Skills and Abilities

Essential

• Knowledge of CPA, Community Care Act, Carers Act, Mental Health Act and other relevant legislation as application to practice
• Skills in mental health and risk assessments
• Understanding of Care Coordination and CPA
• Skills in being responsive to service user's and carers' needs
• Understanding of recovery in Mental Health
• Very good understanding of care plan and holistic care

Desirable

• Problem solving, ability to identify problems, review options and make decision
• Skilled in supervision of others, and in providing critical and constructive feedback
• Knowledge of clinical governance and audit

Other Requirments

Essential

• Empathy for service users including individuals who have experienced mental health problems.
• Ability to fulfil all the requirements of the role (including physical)
• Loyal and able to advocate for and show pride in the work area and organization and demonstrates values of trust and expectations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Jeanette Wallace House

1 Edridge Road

Croydon

CR0 1FE

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Skills1. Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.2. Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support: Co-ordinating and evaluating collaborative patient centred care; gettingfeedback and improving plans with the multi-disciplinary team (MDT). Providing accurate information about care in an accessible format to patients and their relatives / carers. Liaising and working positively with members of the multi- disciplinary team and partner organisations. Administering, and monitoring the side-effects of, medication; monitoringservice user compliance. Safety; safe custody of medicines, sharps, clinical equipment, report allincidents following trust policy.3. Leading and supporting/teaching junior staff on risk assessment and riskmanagement that involves making decisions based on knowledge of theresearch evidence, knowledge of the individual service user and their socialcontext, knowledge of the service users own experience and clinical judgment.4. Supporting and supervising junior staff to develop the management of care needs

Producing reports and in-care reviews5. Coordinating junior staff and the wider care team in providing hands-on care to service users and evaluating processes of care delivered. This will include: Undertaking 1-1 engagement with service users in an honest, open and non-judgmental way. Recognising and valuing service users as individuals, acknowledging theimportance of maintaining the service users respect and dignity at all timesand ensure that the care provided respects equality and diversity. Developing care plans that reflect service user needs and relevant patientcare documentation working in partnership with service users, wider MDT and family/carers.6. Escorting service users, as required, in line with Trust policies.7. Advocating for service users needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.Knowledge and Frameworks:8. Demonstrating an enhanced understanding of Mental Health signs andsymptoms and an understanding of how these may present in practiceincluding recognition of impact on patient presentation and behaviourincluding risk factors. Supporting and teaching junior staff to developunderstanding of mental health signs and symptoms and develop appropriate responses to these in practice.9. Recognising and responding appropriately to challenging behaviour in line with Trust policies and training. Leading and coordinating junior staff and the wider care team in the management of difficult situations and de-escalation and developing resilience and strategies to manage, including on leading staff and patient de-briefing sessions.

10. Demonstrating a depth of knowledge and understanding of the fundamentals of the Mental Health Act, Mental Capacity Act and Deprivation of Liberty and other legislation applicable to the practice area and how they are implemented in practice ensuring adherence to legislation at all times. Teaching junior staff to understand the legal frameworks that support their practice.Communication:11. Contributing to an effective communication process with appropriate and accurate information to patients, carers, family, friends and colleagues.Engaging and listening carefully and actively, and responding using appropriate language and accessible communication methods and skills. Developing communication skills to enable and support difficult conversations,acknowledging cultural differences and professional boundaries.12. Demonstrating effective clinical communication and documentation to internal and external stakeholders ensuring: effective verbal and written handover of relevant and objective information. Demonstrating ability to determine key information, ability to recognise and describe effectively symptoms of mental illness, distress or of a deteriorating patient, and ability to escalate issues of concerns effectively and in a timely manner.13. Contributing towards the on-going quality of service and care by managing the patient caseload, organising care including delegating tasks and duties appropriately to staff with relevant competency, identifying and mitigating any risk issues in relation to the service users health and social care. Informing the relevant Health care professionals if there are any significant:Changes in the service users physical or mental stateFactors relevant to the service user

Incidents related to the service user

14. Maintaining timely and accurate service user written/electronic records in line with Trust policy. Use care plans, pathway documents andInformationSystem progress notes appropriately and in a timely manner.15. Reporting, without delay, any safety or security concerns to maintain the safety of service users, carers, staff and others in line with Trust policy.16. Understanding and contributing to the Trust risk assessment policy, including being aware of the need to follow all safeguarding procedures; being aware of the necessity to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with service users. Supporting junior staff to respond appropriately if there are any significant factors, or incidents relating to the safeguarding service user.17. Maintaining confidential information in accordance with Trust Policies.

Teamworking and Professional development:18. Protecting service users, self and others by maintaining a clean and healthy environment in accordance with health and safety and infection control policies. Ensuring safe working practices and working environment including monitoring and maintaining cleanliness of the service area and report, without delay, all hazards - real and potential. Leading audit and compliance activities and reports.19. Working in ways that support shared responsibility within the team:demonstrating support, respect and courtesy towards colleagues; working in a professional manner and with Trust values always in mind, respecting the boundaries of the relationship with service users/patients, carers and staff.20. Leading, attending and participating in team meetings and contributing ideas to multi-professional team discussions.21. Leading sessions on reflective practice for the wider care team to ensure effective patient care is based on evidence based practice and with Trust values in mind. Leading staff training and meetings including reflective practice groups and activities including the development of reflective portfolio.22. Participating in supervision by nominated senior staff member, including annual review of performance as part of the appraisal (or PADR) system. Providing and coordinating and overseeing the supervision to Bands 2 5 nursing staff.23. Demonstrating and promoting a clear leadership role to others and acting as role model to others at all times in accordance with Trust values.24. Undertaking mandatory training as required by Trust policy plus support junior staff to complete Care Certificate, Trust Level 2 Apprenticeship if appropriate and other CPD training related to the role or area of work.25. Supporting the team manager to conduct clinical or governance reviews of the teams activity and the monitoring of performance and collating anddisseminating the information to the appropriate individual. Contributing to relevant audit practice development on research activity that may be taking place in the work area.26. Contributing in training and development programmes of staff and supporting the clinical placements of student nurses.27. Supporting Band 5 nurses to lead for the assessment and co-ordination of the Care Certificate for all Healthcare Support Workers in the clinical area, particularly if reasonable adjustments need to be made to complete training and learning.

Leadership and Management:28. Developing the clinical practice of junior members of staff, including newly qualified band 5 nurses.29. Acting as a point of contact for all enquiries, working in partnership with the team manager and the wider MDT to coordinate the activities of the unit.30. Deputising for the team manager in their absence and be accountable for the nursing care and management of team, including maintaining communication with the modern matron and senior nursing staff.31. Assisting the team manager in ensuring the team is safely staffed, prioritising and deploying resources within budgetary parameters and escalating concerns to senior nursing staff where appropriate in accordance with HR policies and procedures.32. Supporting the team manager to investigate incidents and complaints:compile reports and disseminate this information to senior management.33. Recognising nursing practice that needs improvement and to work inpartnership with the team manager to ensure appropriate action is taken toaddress it.34. Supporting the team manager to ensure mandatory and statutory training are up to date for all staff.35. Linking with Higher Education Institutes (HEIs) to ensure delivery of care is in line with current teaching standards for both pre-registration and post registration nursing.36. Demonstrating awareness and engagement with the SLMH&CP programme to develop the band 2-5 clinical workforce. This will include support of junior staff to undertake and complete apprenticeships as part of their career progression and development.

Person Specification

Qualifications

Essential

• Relevant professional qualification- Mental Health Nursing, Social worker, Occupational Therapist with affiliated professional registration NMC, HCPC
• Mentorship qualification/assessor
• Relevant continuous inhouse or external training

Desirable

• Qualification/training in relevant psycho-social intervention
• Master's degree

Experience

Essential

• Experience of working with people experiencing severe and enduring illness

Desirable

• Experience of working in the community
• Experience of supporting practice development in clinical areas

Skills and Abilities

Essential

• Knowledge of CPA, Community Care Act, Carers Act, Mental Health Act and other relevant legislation as application to practice
• Very good understanding of care plan and holistic care

Desirable

• Knowledge of clinical governance and audit

Other requirements

Essential

• Empathy for service users including individuals who have experienced mental health problems.
• Ability to fulfil all the requirements of the role (including physical)
• Loyal and able to advocate for and show pride in the work area and organization and demonstrates values of trust and expectations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Jeanette Wallace House

1 Edridge Road

Croydon

CR0 1FE

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical: To support Psychologists/Psychological Therapists with assessments and interventions (e.g. risk assessments, neuropsychological tests, self-report measures, rating scales, direct and indirect observations and semi-structured interviews) of service users, family members and others involved in the service users care, as appropriate to level of training, competence and under live or regular supervision from a qualified Psychologist/Psychological Therapist. To formulate and deliver care, training or research plans within settings where there may be a hostile atmosphere, challenging behaviour or high levels of expressed emotion. To support the delivery of evidence based psychological interventions for service users. To assist in the development of psychologically based frameworks of understanding and care to the benefit of all service users of the service. To conduct literature searches, collate audit and outcome evidence, analyse relevant data and produce reports to inform and enhance care delivered by the service. To work with other team members to improve care, training and research practices and the quality of life of service users. To attend and contribute to multi-disciplinary meetings. To carry out other clinical and administrative tasks as appropriate to the post holders grade. To prepare and manage materials for clinical groups and evaluation projects.

Teaching, training and supervision: To receive regular supervision and line management from a Psychologist/Psychological Therapist. To gain wider experience of professional psychology and psychosocial interventions and management, within the principal service area where the post holder is employed. To develop skills and competencies that assist in the delivery of current duties. To contribute to the training and support of other staff in psychological care.

IT responsibilities: To develop and manage systems for efficient administration and co-ordination of care, training or research. To establish and maintain records and statistics concerning the service. To be acquainted with, implement and maintain all relevant Trust and Psychology and Psychological Therapies policies and procedures. To report immediately any incidents affecting staff, users or visitors on health and probation service property in accordance with Trust and HMPPS policies. To manage diaries, work plans and project plans as required. To carry out other administrative tasks as appropriate to the post holders grade.

Research and service evaluation: To initiate, implement and contribute to the evaluation, monitoring and development of the service, including audit and service evaluation, with colleagues within and across the service, to help develop and improve services. To undertake data collection, analysis, the production of reports and summaries, using IT and statistical programmes. To undertake searches of evidence-based literature and research in order to promote evidence based clinical practice. This will contribute to the clinical work of Psychologists/Psychological Therapists and other team members. To assist in the design and implementation of service development projects with the service as required. To attend meetings in which service developments are planned and discussed.

General: To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the post holders professional and service manager(s). To contribute to the development and articulation of best practice across the service, by continuing to develop relevant professional skills, taking part in regular professional supervision and appraisal and maintaining an active engagement with current developments in the relevant disciplines. To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with professional codes of practice and Trust/LPP/HMPPS policies and procedures. To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health. To maintain confidentiality and information governance in line with Trust and HMPPS policy.

Person Specification

Qualifications

Essential

• A lower second class (2.2) honours degree or higher in psychology
• Entitlement to graduate membership of the British Psychological Society

Desirable

• Further post graduate training in a relevant area of professional psychology, health and social care practice and / or research design and analysis

Experience

Essential

• Experience of working with service users with complex needs/mental health problems and/or learning disabilities and/or forensic histories
• Experience of working with people from diverse backgrounds and with a range of cultural experiences
• Experience of group work and/or individual therapeutic contact
• Experience of working as part of a team
• Experience with databases, research and methodology

Desirable

• Experience of using psychometric tests and/or risk assessments
• Experience using computers for databases or data-analysis and good working knowledge of statistical packages
• Experience of providing teaching or training to other professionals
• A desire to explore a career in Professional Psychology
• Personal or lived experience that is relevant to understanding of the work and issues faced by service users

Skills

Essential

• Ability to work well within a team and foster good working relationships, as well as work autonomously to manage own workload and time
• Ability to communicate effectively, orally and in writing, complex, sensitive and potentially distressing information to service users and other professional colleagues
• Ability to assimilate complex information and use reflective/analytic thinking to apply psychological perspectives in work in a healthcare setting
• Ability to be reflective in therapeutic practice and use clinical supervision appropriately and effectively
• Ability to be flexible and cope with multiple demands

Desirable

• Skills in providing low intensity psychological interventions
• Ability to apply existing psychological knowledge to mental health and criminal justice contexts
• High standard of report writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Blue Star House

234-244 Stockwell Road

London

SW9 9SP

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To develop and support the provision of family interventions at LEIS, particularly in facilitating the teams work with families where a member is experiencing psychosis.
• To deliver a variety of family interventions, including FI, Cognitive-Behavioural Interventions, or Open Dialogue, Cognitive- Behavioural and Systemic family interventions and psycho-education. To contribute to support for family members such as the carers support group.
• To provide supervision/consultation to the team in family interventions.
• To contribute to enabling other staff, service users and carers from diverse backgrounds to flourish by working to create a psychologically safe environment.
• To be involved in the development of treatment protocols, audit tools and outcome measures to ensure the service meets national standards.
• To contribute to Borough and Trust service developments for FI for Psychosis as required.
• To work as an autonomous professional within established professional guidelines and codes of conduct, and guided by the policies and procedures of the service, taking responsibility for ownwork including treatment and discharge decisions with support of clinical supervisor.

Person Specification

Qualifications

Essential

• Qualifications and Professional Registration in relevant professional area
• Willingness to undertake further training in family intervention.

Desirable

• Experience of working within an Early Intervention for Psychosis service

Experience

Essential

• Experience of receiving clinical supervision across a range of client needs.
• Experience of assessment and intervention for families affected by psychosis under supervision
• Experience of providing clinical supervision.
• Experience of working in a community setting.

Knowledge and skills

Essential

• To deliver family interventions across cultural and other differences.
• To communicate skilfully and sensitively complex and sensitive information with clients, carers and colleagues overcoming barriers to communication including sensory, and emotional difficulties, cultural differences and hostility to or rejection of information.
• To plan and schedule assessment and interventions for families and carers, and for meetings such as CPA and case reviews.
• Ability to work effectively within a multidisciplinary team, contributing to effective team functioning and holding team roles
• Ability to identify and employ mechanisms of clinical governance as appropriate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lewisham Early Intervention Service

59 Cordwell Road

London

SE13 5QY

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To provide a specialist psychological interventions for the STEP team including specialist assessment, treatment, planning, implementation and monitoring of outcomes.
• To contribute to enabling other staff, service users and carers from diverse backgrounds to flourish by working to create a psychologically safe environment.
• To provide clinical supervision and consultation as appropriate, functioning as a specialist for the STEP team.
• To promote service evaluation, audit, research and policy development.
• To work as an autonomous professional within registration body guidelines and codes of conduct, and guided by principles and policies or procedures of the service, taking responsibility for interpreting policies within defined parameters.
• To agree outcomes/results with clinical/professional lead and to decide how they are best achieved.
• To support staff support initiatives within their area, working with senior colleagues and, Corporate Psychology and Psychotherapy, where appropriate, to support colleagues and ensure staff in SLaM have access to evidence based support. To participate, as a recipient, in staff support work when appropriate.

Person Specification

Qualifications

Essential

• Entry-level qualification in applied psychological therapy/mental health/social welfare profession or equivalent and demonstrable practice in this field (professional Doctorate, or combination of MSc plus PG Diploma level/supervised practice/additional training) that has been accepted for the purposes of professional registration
• Registered with the HCPC as Practitioner Psychologist (or with other professional body appropriate to discipline, e.g. APC/BPC/UKCP/BACP/BABCP), and evidence of required continuing professional development

Desirable

• PG Dip or Cert in CBT for psychosis

Experience

Essential

• Experience of receiving clinical supervision across a range of client needs
• Experience of psychological assessment and treatment of clients with a range of psychological needs of a complex nature, including clients with psychosis and people who have experienced trauma
• Experience that supports working with, and addressing issues of, diversity within local communities. This may have been gained through work, research, volunteering and / or lived experience
• Experience of developing and carrying out research, audit or service evaluation projects

Desirable

• Experience of working in an Early Intervention in Psychosis service

Knowledge

Essential

• Theoretical knowledge of psychopathology and the evidence base for the relevant treatment of first episode psychosis
• Knowledge of psychological assessment and clinical psychometrics for psychosis
• Knowledge of legislation in relation to the client group and mental health issues, child and adult protection, and equalities
• Knowledge of factors affecting acceptability and accessibility of mental health care

Desirable

• Knowledge of CBT for psychosis models through formal training

Skills

Essential

• To deliver psychological therapy across cultural and other differences
• To select and administer specialist psychological assessments, interpreting and integrating complex data that require analysis, interpretation and comparison, drawn from several sources
• To communicate skilfully and sensitively complex and sensitive information with clients, carers and colleagues overcoming barriers to communication including sensory, and emotional difficulties, cultural differences and hostility to or rejection of information
• To be skilled in the administration of psychometric and neuropsychological tests, including those that require complex manipulation of test materials
• Well-developed IT skills including entry and analysis of research data

Abilities

Essential

• Ability to work effectively within a multi-disciplinary team, contributing to effective team functioning and holding team roles
• Ability to identify and employ mechanisms of clinical governance as appropriate
• Ability to maintain concentration and to remain in restricted positions for long periods during observations, assessments and psychological interventions, and to deal with unexpected interruptions or changes during these
• Ability to manage emotionally stressful situations such as working with victims of abuse or trauma, or with people who engage in severe self-harming or aggressive behaviour
• Ability to manage verbal aggression and hostility directed at self

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

St Giles House

1 St Giles Road

London

SE5 7UD

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Direct clinical: To provide specialist psychological assessments of clients referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological and neuropsychological tests, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with clients, family members and others involved in the clients care. To formulate and implement plans for the formal psychological treatment and/or management of a clients mental health problems, based upon an appropriate conceptual framework of the clients problems, and employing methods based upon evidence of efficacy, across the full range of care settings. To be responsible for implementing a range of psychological interventions for individuals, carers, families and groups, within and across teams employed individually and in synthesis, adjusting and refining psychological formulations drawing upon different explanatory models and maintaining a number of provisional hypotheses. To evaluate and make decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group. To exercise autonomous professional responsibility for the assessment, treatment and discharge of clients whose problems are managed by psychologically based care plans. To provide specialist psychological advice, guidance and consultation to other professionals contributing directly to clients formulation, diagnosis and treatment plan. To contribute directly and indirectly to a psychologically based framework of understanding and care to the benefit of all clients of the service, across all settings and agencies. To undertake risk assessment and risk management for individual clients and to provide advice to other professions on psychological aspects of risk assessment and risk management. To communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of clients under their care and to monitor progress during the course of both uni- and multi-disciplinary care.

Indirect clinical: To support probation practitioners in screening caseloads managed by PSL using the recognised OPD screening tool. To monitor referrals to treatment interventions and third sector organisations and report back monthly to the quadrant lead. To monitor attendance and adherence to local CORE PD training and report to LPP workforce development team. To provide both individual and group consultation to probation officers and other members of multidisciplinary team contributing directly to the formulation of clients risk management plans, including advice on psychological aspects of risk assessment, personality difficulties and risk management, across outpatient and community settings. To provide specialised Offender Personality Disorder training to all PSL staff, Approved Premises (AP) staff and allied agencies (e.g. police), including the National Core PD Pathway modules; KUF Basic Awareness Training and Womens KUF training. To provide a psychological perspective and a specialist psychologically based framework for understanding clinical care, service/team dynamics, or service/team organisational systems in various teams and groups of which the psychologist is a member, to benefit the clients served by the service/team. To develop and maintain up to date knowledge of legislation, national and local policies and issues in relation to forensic and general mental health services and the criminal justice system. To develop and maintain knowledge of local resources and relationships with relevant statutory, voluntary and community groups and organisations.

Teaching, training and supervision: To receive regular clinical professional supervision from a senior psychologist and, where appropriate, other senior professional colleagues, as well as line management from the identified line manager. To continue to gain wider post-qualification experience of clinical psychology over and above that provided within the principal service area where the post-holder is employed. To develop skills in the area of professional post-graduate teaching, training and supervision and to provide supervision to other MDT staffs psychological work, as appropriate. To provide professional and clinical supervision of assistant/graduate psychology staff, and to contribute to the supervision of individual cases for trainee psychologists, as appropriate.

Management, recruitment and service development: To contribute to the development, evaluation and monitoring of the teams operational policies and services, through the deployment of professional skills in research, service evaluation and audit. To advise both service and professional management on those aspects of the service where psychological and/or organisational matters need addressing. To help manage the workloads of assistant psychologists, within the framework of the team/services policies and procedures. To be involved, as appropriate, in the shortlisting and interviewing of assistant psychologists/graduate psychology staff. To be involved in service development projects as agreed by the professional lead.

IT responsibilities: To be proficient in the use of IT for email, intranet and clinical record purposes. To be familiar with word processing, database and statistical packages, and to use such packages for complex data analysis as necessary. To use appropriate computer software to develop and create clinical or other service-related reports or documents. To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with professional codes of practice of the British Psychological Society and Trust/HMPPS policies and procedures.

Research and service evaluation: To utilise theory, evidence-based literature and research to support evidence-based practice in individual work and work with other team members. To undertake research as appropriate within the service, Directorate or multi-centred research across Trusts and to supervise research and audit projects. To initiate, implement and contribute to the evaluation, monitoring and development of the service, including complex audit and service evaluation, with colleagues within and across the service, to help develop and improve services to clients and their families. To contribute to the evaluation, monitoring and development of the multi-disciplinary team. To contribute to the development, implementation, evaluation and monitoring of the Directorates and Trusts operational policies and services.

Person Specification

Qualifications

Essential

• Entry-level qualification in applied psychology (Doctorate or MSc + Diploma) or Entry-level qualification in psychotherapy
• Registered with relevant professional body

Desirable

• Formal/informal post-qualification training in treatment modality and/or trauma and/or PD

Experience

Essential

• Experience of specialist psychological assessment and treatment
• Experience of managing distressing situations effectively
• Experience of working with PD and/or history of trauma and/or self harm
• Experience of working effectively in multidisciplinary settings
• Experience of having clinical responsibility over SU care/treatment

Desirable

• Experience of working within criminal justice/forensic settings
• Experience of working with SU's as part of service development
• Experience of teaching and/or training
• Experience of offering supervision

Knowledge

Essential

• Doctoral level knowledge of research methodology

Desirable

• Knowledge of theory/practice of 2 specialised psychological therapies

Skills

Essential

• Skills in delivering psychological intervention (1:1 and group)
• Skills in oral and verbal communication to service users and other professionals
• Skills in providing consultation and advice to other professionals
• Ability to conduct risk assessment and management as part of forensic work
• Ability to work with complexities in SU's including violent and/or self-harming behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Blue Star House

234-244 Stockwell Road

London

SW9 9SP

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)