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Showing 20 results
NHS 111 Health Advisor Full Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
3 day(s) ago
NHS 111 Health Advisor Full Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
3 day(s) ago
NHS 111 Health Advisor Part Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
3 day(s) ago
NHS 111 Health Advisor Part Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Health Worker
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
3 day(s) ago
Ambulance Care Assistant - Hampshire
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Ambulance Care Assistants Roles in Hampshire Do you have the compassion to reassure a patient living with dementia on their way to a hospital app...
3 day(s) ago
Ambulance Care Assistant - Hampshire
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Ambulance Care Assistants Roles in Hampshire Do you have the compassion to reassure a patient living with dementia on their way to a hospital app...
3 day(s) ago
Ambulance Care Assistant - Hampshire
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Ambulance Care Assistants Roles in Hampshire Do you have the compassion to reassure a patient living with dementia on their way to a hospital app...
1 month(s) ago
Ambulance Care Assistant - Hampshire
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Ambulance Care Assistants Roles in Hampshire Do you have the compassion to reassure a patient living with dementia on their way to a hospital app...
1 month(s) ago
Emergency Care Assistant
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Exercise Therapist
Job summary Limited Spaces Available - Apply Now We are recruiting for a small number of Emergency Care Assistant (ECA) vacancies and expect high demand.
1 month(s) ago
Emergency Care Assistant
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Exercise Therapist
Job summary Limited Spaces Available - Apply Now We are recruiting for a small number of Emergency Care Assistant (ECA) vacancies and expect high demand.
1 month(s) ago
Project Manager
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary Are you an experienced project leader ready to deliver something truly transformational?
21 day(s) ago
Project Manager
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 57,528 - 64,750 per year
Radiographer
Job summary Are you an experienced project leader ready to deliver something truly transformational?
21 day(s) ago
NHS 111 Health Advisor Full Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
24 day(s) ago
NHS 111 Health Advisor Full Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
24 day(s) ago
NHS 111 Health Advisor Part Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
24 day(s) ago
NHS 111 Health Advisor Part Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
24 day(s) ago
Emergency Call Taker - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
25 day(s) ago
Emergency Call Taker - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
25 day(s) ago
Emergency Call Taker Bicester
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
25 day(s) ago
Emergency Call Taker Bicester
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
25 day(s) ago
Emergency Call Taker Bicester
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
1 month(s) ago
Emergency Call Taker Bicester
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
1 month(s) ago
Emergency Call Taker - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
1 month(s) ago
Emergency Call Taker - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
1 month(s) ago
NHS 111 Health Advisor Full Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
1 month(s) ago
NHS 111 Health Advisor Full Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
1 month(s) ago
Emergency Call Taker Bicester
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
1 month(s) ago
Emergency Call Taker Bicester
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
1 month(s) ago
NHS 111 Health Advisor Part Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
1 month(s) ago
NHS 111 Health Advisor Part Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
1 month(s) ago
Emergency Call Taker - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
1 month(s) ago
Emergency Call Taker - Otterbourne
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Emergency Call Taker - Make a Difference When It Matters Most A child is trapped beneath a fallen tree.
1 month(s) ago
NHS 111 Integrated Urgent Care Clinical Advisor - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary NHS 111 Integrated Urgent Care Clinical Advisor NHS 111 Clinical Advisors - salary: Band 6 (£39,959 - £48,117) + unsocial hours allowance as per se…
1 month(s) ago
NHS 111 Integrated Urgent Care Clinical Advisor - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary NHS 111 Integrated Urgent Care Clinical Advisor NHS 111 Clinical Advisors - salary: Band 6 (£39,959 - £48,117) + unsocial hours allowance as per se…
1 month(s) ago
NHS 111 Health Advisor Part Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
1 month(s) ago
NHS 111 Health Advisor Part Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
1 month(s) ago
NHS 111 Health Advisor Full Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
1 month(s) ago
NHS 111 Health Advisor Full Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Become an NHS 111 Health Advisor A job with purpose, impact.
1 month(s) ago
Non Emergency Patient Transport Dispatcher
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary About the Role South Central Ambulance Service (SCAS) is seeking motivated and organised individuals to join our Non-Emergency Patient Transport Se…
1 month(s) ago
Non Emergency Patient Transport Dispatcher
South Central Ambulance Service NHS Foundation Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary About the Role South Central Ambulance Service (SCAS) is seeking motivated and organised individuals to join our Non-Emergency Patient Transport Se…
1 month(s) ago
NHS 111 Health Advisor Full Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 3 day(s) ago
Reference: 2435399
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Milton Keynes and be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same.
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme, giving you everything you need
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Interview -- your chance to shine
Role Essentials
- Based in Milton Keynes (office-based only -- NO remote working)
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Limited full-time vacancies -- apply early!
Apply now -- your future with NHS 111 starts here.
Main duties of the job
You don't need a medical background for this role--just a genuine passion for helping others. We're looking for someone who's detail-focused, efficient, and able to balance assertiveness with empathy.
Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one.
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
Apply now -- your future with NHS 111 starts here.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift (up to £17.78/hr):Saturdays & weekday nights
- +69% uplift (up to £22.26/hr):Sundays & bank holidays
And of course -- the full package of NHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Details
Date posted
19 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
195-26-HAMKFT-DM-AL
Job locations
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview an online interview with a 111 Health Advisor Call Handler from the ambulance service, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at[email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview an online interview with a 111 Health Advisor Call Handler from the ambulance service, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at[email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
NHS 111 Health Advisor Part Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 3 day(s) ago
Reference: 2435397
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Milton Keynes and be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same.
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme, giving you everything you need
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Interview-- your chance to shine
Role Essentials
- Based in Milton Keynes (office-based only -- NO remote working)
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Limited full-time vacancies -- apply early!
Apply now -- your future with NHS 111 starts here.
Main duties of the job
You don't need a medical background for this role--just a genuine passion for helping others. We're looking for someone who's detail-focused, efficient, and able to balance assertiveness with empathy.
Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one.
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
Apply now -- your future with NHS 111 starts here.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift (up to £17.78/hr):Saturdays & weekday nights
- +69% uplift (up to £22.26/hr):Sundays & bank holidays
And of course -- the full package of NHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Details
Date posted
19 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro rata, per annum
Contract
Permanent
Working pattern
Part-time
Reference number
195-26-HAMKPT-DM-AS
Job locations
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview an online interview with a 111 Health Advisor Call Handler from the ambulance service, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview an online interview with a 111 Health Advisor Call Handler from the ambulance service, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Ambulance Care Assistant - Hampshire
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 3 day(s) ago
Reference: 2435191
Job summary
Ambulance Care Assistants Roles in Hampshire
Do you have the compassion to reassure a patient living with dementia on their way to a hospital appointment?Can you stay calm and focused when traffic threatens to delay your next collection?Are you resilient enough to support someone coping with a life-limiting illness?
If so, you could be the perfect fit for our team.
Our Ambulance Care Assistants play a vital role in patient care, ensuring every journey is safe, comfortable, and dignified. You'll provide support and reassurance to patients travelling to and from hospital appointments, treating everyone with kindness and empathy.
This is a hands-on role that involves:
- Driving patients safely across Hampshire
- Assisting with mobility, including lifting and helping patients into vehicles
- Delivering exceptional care and customer service
You don't need a medical background--just a genuine desire to help people, excellent communication skills, and patience. Physical fitness is essential, as lifting and moving patients is a key part of the role.
If you're ready for a rewarding challenge and want to make a real difference every day, apply now and join our trusted team.
Main duties of the job
The Role:
- Taking patients to and from their medical appointments and treating them with dignity.
- Moving and lifting patients who need help.
- Driving a long wheel-base vehicle with manual transmission.
- Shift Work. You'll work a variety of shifts from 0530-midnight, both on your own and with a colleague.
- Full time role is 37.5 hours a week.
The Ambulance Care Assistant (ACA) role is a gateway into the Ambulance Service. People who join as an ACA can go on to be Team Leaders or Managers within their area or move to work in the frontline teams or one of the many supports and corporate teams.
About us
Benefits We Offer:
- Full training and access to courses
- Holiday entitlement of upto 33 days plus bank holidays (pro rata)
- NHS Pension Scheme
- Ongoing career development within SCAS and the wider NHS
- Occupational Health and Wellbeing support
- NHS Discounts in over 200 + stores
- Ability to join our staff networking group
At South Central Ambulance Service (SCAS), every role plays an important part in helping people when they need us most. Whether you work in frontline care, Emergency Operations Centres, or corporate support services, your contribution makes a real difference every day.
Our values of Caring, Professional and Honest guide everything we do. We care for our patients, communities and colleagues, act professionally with pride and commitment, and work honestly to build trust through openness, integrity and respect.
We work closely with our recognised trade unions, including Unison, Unite, GMB and RCN, which provide workplace support and representation.
SCAS is proud to be an inclusive employer, welcoming applications from people of all backgrounds. We are committed to equality, diversity and inclusion, creating a workplace where everyone feels valued, respected and able to reach their full potential.
Join SCAS and help us deliver exceptional care when it matters most.
Details
Date posted
19 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata, per annum
Contract
Permanent
Working pattern
Full-time
Reference number
195-26-ACA-SOU-OCT
Job locations
Hampshire
Eastleigh, Basingstoke and Portsmouth
SO50 4ZR
United Kingdom
Job description
Job responsibilities
This is going to be a competitive process and we strongly advise you to review the following link with detailed instructions onHow to apply for the role
It is important that you read the job description and person specification for the role before completing your application, both of which are attached.
Main Duties and Responsibilities:
- The post holder will be expected to plan their journeys, taking into account patient appointment timings along with the routes they should take, to ensure an efficient and effective service.
- To drive vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation.
- The post holder is required to undertake daily vehicle checks to ensure that the ambulance vehicle is roadworthy; these checks shall include for example, Oil, Water, Fuel, Tyre Pressure and tread condition, Lights, Warning Devices etc.
- To enter any vehicle defects into the vehicle defect book and record on any computerised system as required in accordance with Polices and Procedures.
- To administer ambulance nursing to an appropriate skill level in accordance with training received. This will include the administration of Oxygen in accordance with prescribed/clinical guidelines.
- To manoeuvre patients into ambulance vehicles using either the patients wheelchair or the vehicle equipment such as stretcher, wheelchair, carry chairs and secure both patient and equipment within the vehicle using the appropriate equipment as per training received.
- To have the physical ability to use the Moving Patient equipment provided; this will include the use of all types of carrying equipment such as chairs, stretchers lifting aids etc.. This will require to risk assess the best way to undertake moving of patients taking into consideration their needs, both medical and cultural needs.
- To promote and maintain good internal and external communications links with patients, colleagues and associated services and health service colleagues to provide an efficient and effective service to the patient and customer.
- To operate any communication system supplied /fitted / operated by the Trust in accordance with its Policies and Procedures.
- To participate in the PTS Rota relating to the covering of shifts and duties as required / directed.
- To undertake and complete appropriate induction and core skill training as required to facilitate the correct level of care to the patients whilst in the care of the post holder, First Aid at Work, Core Driving, Conflict Management, Manual Handling, Child Protection, Health and Safety etc.
- To undertake all training as required by the Trust, to include core update training.
- To wear Personal Protective Equipment (Uniform etc) as supplied by the Trust. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Trusts Policies and Procedures.
- The post holder will be responsible for recording information accurately using either computerised systems or hard copy as required and submit in a timely manner.
- To accurately complete any administration information and documentation as required and ensure that it is submitted in accordance with current Standard Operation Procedures and Trust Policies and Procedures.
- To complete any incident reporting paperwork to include injury to patient, self or vehicle in accordance with Trust Policies and Procedures.
- To comply with all the Trusts Policys and Procedures.
- To participate in the Trusts response to major incidents and any such duties as directed.
- To undertake any such operational duties that may be required in order to assist in the provision of a quality service in line with the Trusts contractual obligations
- To work with and to the standards set within the Ambulance Competency Framework culminating in the Trusts appraisal scheme and associated continual professional development
Applicants must be able to complete an interview, and you will need to undertake a pre-employment fitness assessment.
Applicants who do not demonstrate how they meet the Person Specification within their application will not be shortlisted.
Please ensure you demonstrate how you already embrace our values in your current/previous employments or educational settings within your application.
Your supporting information is your chance to articulate why you want to work within the Ambulance Care Assistant role, and why we should be shortlisting you.
Our goal is to keep the process smooth and efficient, ensuring candidates have all the information they need and everything runs seamlessly.
If successful you will join our waitlist where we will start completing your Pre-Employment Checks. Once you meet minimum checks required, we will be in contact with you to book you onto the next available course.
If you are not successful for this opportunity, there are no deferral options available.
Station availability:
Positions currently available atBasingstoke, Eastleigh and Portsmouth. Whilst we will endeavour to place you at your preferred station, location is subject to vacancies being available and the needs of the service at that time.
This vacancy is for candidates who currently have the Right to Work in the UK (do not require a visa) as we are unable to provide sponsorship for this role.
Please see the additional information document attached to the advert for more information.
Top tips:
- Review all person specifications both essential & desirable.
- Fully consider the job you are applying for; what skills/abilities you have to offer, working in a front-line operational setting is extremely rewarding but it can also be both physically and mentally challenging.
- Demonstrate your work journey and why this is the right next step for you.
- Carefully review your application before submitting.
We are expecting this programme to be very popular and due to the limited spaces available we may close this advert early should we receive a sufficient number of applications.
Job description Job responsibilities This is going to be a competitive process and we strongly advise you to review the following link with detailed instructions onHow to apply for the role It is important that you read the job description and person specification for the role before completing your application, both of which are attached. Main Duties and Responsibilities: The post holder will be expected to plan their journeys, taking into account patient appointment timings along with the routes they should take, to ensure an efficient and effective service. To drive vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation. The post holder is required to undertake daily vehicle checks to ensure that the ambulance vehicle is roadworthy; these checks shall include for example, Oil, Water, Fuel, Tyre Pressure and tread condition, Lights, Warning Devices etc. To enter any vehicle defects into the vehicle defect book and record on any computerised system as required in accordance with Polices and Procedures. To administer ambulance nursing to an appropriate skill level in accordance with training received. This will include the administration of Oxygen in accordance with prescribed/clinical guidelines. To manoeuvre patients into ambulance vehicles using either the patients wheelchair or the vehicle equipment such as stretcher, wheelchair, carry chairs and secure both patient and equipment within the vehicle using the appropriate equipment as per training received. To have the physical ability to use the Moving Patient equipment provided; this will include the use of all types of carrying equipment such as chairs, stretchers lifting aids etc.. This will require to risk assess the best way to undertake moving of patients taking into consideration their needs, both medical and cultural needs. To promote and maintain good internal and external communications links with patients, colleagues and associated services and health service colleagues to provide an efficient and effective service to the patient and customer. To operate any communication system supplied /fitted / operated by the Trust in accordance with its Policies and Procedures. To participate in the PTS Rota relating to the covering of shifts and duties as required / directed. To undertake and complete appropriate induction and core skill training as required to facilitate the correct level of care to the patients whilst in the care of the post holder, First Aid at Work, Core Driving, Conflict Management, Manual Handling, Child Protection, Health and Safety etc. To undertake all training as required by the Trust, to include core update training. To wear Personal Protective Equipment (Uniform etc) as supplied by the Trust. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Trusts Policies and Procedures. The post holder will be responsible for recording information accurately using either computerised systems or hard copy as required and submit in a timely manner. To accurately complete any administration information and documentation as required and ensure that it is submitted in accordance with current Standard Operation Procedures and Trust Policies and Procedures. To complete any incident reporting paperwork to include injury to patient, self or vehicle in accordance with Trust Policies and Procedures. To comply with all the Trusts Policys and Procedures. To participate in the Trusts response to major incidents and any such duties as directed. To undertake any such operational duties that may be required in order to assist in the provision of a quality service in line with the Trusts contractual obligations To work with and to the standards set within the Ambulance Competency Framework culminating in the Trusts appraisal scheme and associated continual professional development Applicants must be able to complete an interview, and you will need to undertake a pre-employment fitness assessment. Applicants who do not demonstrate how they meet the Person Specification within their application will not be shortlisted. Please ensure you demonstrate how you already embrace our values in your current/previous employments or educational settings within your application. Your supporting information is your chance to articulate why you want to work within the Ambulance Care Assistant role, and why we should be shortlisting you. Our goal is to keep the process smooth and efficient, ensuring candidates have all the information they need and everything runs seamlessly. If successful you will join our waitlist where we will start completing your Pre-Employment Checks. Once you meet minimum checks required, we will be in contact with you to book you onto the next available course. If you are not successful for this opportunity, there are no deferral options available. Station availability: Positions currently available atBasingstoke, Eastleigh and Portsmouth. Whilst we will endeavour to place you at your preferred station, location is subject to vacancies being available and the needs of the service at that time. This vacancy is for candidates who currently have the Right to Work in the UK (do not require a visa) as we are unable to provide sponsorship for this role. Please see the additional information document attached to the advert for more information. Top tips: Review all person specifications both essential & desirable. Fully consider the job you are applying for; what skills/abilities you have to offer, working in a front-line operational setting is extremely rewarding but it can also be both physically and mentally challenging. Demonstrate your work journey and why this is the right next step for you. Carefully review your application before submitting. We are expecting this programme to be very popular and due to the limited spaces available we may close this advert early should we receive a sufficient number of applications.
Person Specification
Qualifications and Training
Essential
- Full manual UK driving licence with no more than 3 points for speeding (any offence relating to drink/drugs on the licence will be rejected)
- GCSE at grade C/4 or above (or equivalent) in Maths or English or demonstrable experience
Desirable
- Evidence of self development CPD / Portfolio
Knowledge and Experience
Essential
- Previous customer service experience
Desirable
- Previous patient care experience
- Previous shift working experience
- Previous NHS experience
- Basic knowledge of human anatomy and physiology (e.g. Biology Qualification)
- Geographical knowledge of operational area (Hampshire; Eastleigh/Basingstoke/Portsmouth)
- Demonstrable experience as an ACA
Skills and Aptitudes
Essential
- Ability to communicate effectively: aurally, orally and in writing
- Ability to use communication and computerised systems e.g. Terrafix and mobile phones
Desirable
- Previous manual handling experience in a professional capacity
Person Specification Qualifications and Training Essential Full manual UK driving licence with no more than 3 points for speeding (any offence relating to drink/drugs on the licence will be rejected) GCSE at grade C/4 or above (or equivalent) in Maths or English or demonstrable experience Desirable Evidence of self development CPD / Portfolio Knowledge and Experience Essential Previous customer service experience Desirable Previous patient care experience Previous shift working experience Previous NHS experience Basic knowledge of human anatomy and physiology (e.g. Biology Qualification) Geographical knowledge of operational area (Hampshire; Eastleigh/Basingstoke/Portsmouth) Demonstrable experience as an ACA Skills and Aptitudes Essential Ability to communicate effectively: aurally, orally and in writing Ability to use communication and computerised systems e.g. Terrafix and mobile phones Desirable Previous manual handling experience in a professional capacity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Hampshire
Eastleigh, Basingstoke and Portsmouth
SO50 4ZR
United Kingdom
Employer's website
https://scasjobs.co.uk/ (Opens in a new tab)
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Hampshire
Eastleigh, Basingstoke and Portsmouth
SO50 4ZR
United Kingdom
Employer's website
https://scasjobs.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Ambulance Care Assistant - Hampshire
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2339603
Job summary
Ambulance Care Assistants Roles in Hampshire
Do you have the compassion to reassure a patient living with dementia on their way to a hospital appointment?Can you stay calm and focused when traffic threatens to delay your next collection?Are you resilient enough to support someone coping with a life-limiting illness?
If so, you could be the perfect fit for our team.
Our Ambulance Care Assistants play a vital role in patient care, ensuring every journey is safe, comfortable, and dignified. You'll provide support and reassurance to patients travelling to and from hospital appointments, treating everyone with kindness and empathy.
This is a hands-on role that involves:
- Driving patients safely across Hampshire
- Assisting with mobility, including lifting and helping patients into vehicles
- Delivering exceptional care and customer service
You don't need a medical background--just a genuine desire to help people, excellent communication skills, and patience. Physical fitness is essential, as lifting and moving patients is a key part of the role.
If you're ready for a rewarding challenge and want to make a real difference every day, apply now and join our trusted team.
Main duties of the job
The Role:
- Taking patients to and from their medical appointments and treating them with dignity.
- Moving and lifting patients who need help.
- Driving a long wheel-base vehicle with manual transmission.
- Shift Work. You'll work a variety of shifts from 0530-midnight, both on your own and with a colleague.
- Full time role is 37.5 hours a week.
The Ambulance Care Assistant (ACA) role is a gateway into the Ambulance Service. People who join as an ACA can go on to be Team Leaders or Managers within their area or move to work in the frontline teams or one of the many supports and corporate teams.
About us
Benefits We Offer:
- Full training and a range of courses which you can book locally.
- Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time).
- Automatic enrolment into the NHS Pension Scheme.
- Access to continual professional development within SCAS and the wider NHS.
- Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team.
- NHS Discounts in over 200 + stores saving money on holidays, days out, car insurance, restaurants, clothing and much more.
- Ability to join our staff networking groups (as a member, ally or just for interest).
Corporate Induction
It's really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability).
All new starters need to attend our *Corporate Induction in person, this is held over one and half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed.
*Please note - depending on your role additional training may be required following on from your corporate induction.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata, per annum
Contract
Permanent
Working pattern
Full-time
Reference number
195-26-ACA-SOU-SEP
Job locations
Hampshire
Eastleigh, Basingstoke and Portsmouth
SO50 4ZR
United Kingdom
Job description
Job responsibilities
This is going to be a competitive process and we strongly advise you to review the following link with detailed instructions onHow to apply for the role
It is important that you read the job description and person specification for the role before completing your application, both of which are attached.
Main Duties and Responsibilities:
- The post holder will be expected to plan their journeys, taking into account patient appointment timings along with the routes they should take, to ensure an efficient and effective service.
- To drive vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation.
- The post holder is required to undertake daily vehicle checks to ensure that the ambulance vehicle is roadworthy; these checks shall include for example, Oil, Water, Fuel, Tyre Pressure and tread condition, Lights, Warning Devices etc.
- To enter any vehicle defects into the vehicle defect book and record on any computerised system as required in accordance with Polices and Procedures.
- To administer ambulance nursing to an appropriate skill level in accordance with training received. This will include the administration of Oxygen in accordance with prescribed/clinical guidelines.
- To manoeuvre patients into ambulance vehicles using either the patients wheelchair or the vehicle equipment such as stretcher, wheelchair, carry chairs and secure both patient and equipment within the vehicle using the appropriate equipment as per training received.
- To have the physical ability to use the Moving Patient equipment provided; this will include the use of all types of carrying equipment such as chairs, stretchers lifting aids etc.. This will require to risk assess the best way to undertake moving of patients taking into consideration their needs, both medical and cultural needs.
- To promote and maintain good internal and external communications links with patients, colleagues and associated services and health service colleagues to provide an efficient and effective service to the patient and customer.
- To operate any communication system supplied /fitted / operated by the Trust in accordance with its Policies and Procedures.
- To participate in the PTS Rota relating to the covering of shifts and duties as required / directed.
- To undertake and complete appropriate induction and core skill training as required to facilitate the correct level of care to the patients whilst in the care of the post holder, First Aid at Work, Core Driving, Conflict Management, Manual Handling, Child Protection, Health and Safety etc.
- To undertake all training as required by the Trust, to include core update training.
- To wear Personal Protective Equipment (Uniform etc) as supplied by the Trust. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Trusts Policies and Procedures.
- The post holder will be responsible for recording information accurately using either computerised systems or hard copy as required and submit in a timely manner.
- To accurately complete any administration information and documentation as required and ensure that it is submitted in accordance with current Standard Operation Procedures and Trust Policies and Procedures.
- To complete any incident reporting paperwork to include injury to patient, self or vehicle in accordance with Trust Policies and Procedures.
- To comply with all the Trusts Policys and Procedures.
- To participate in the Trusts response to major incidents and any such duties as directed.
- To undertake any such operational duties that may be required in order to assist in the provision of a quality service in line with the Trusts contractual obligations
- To work with and to the standards set within the Ambulance Competency Framework culminating in the Trusts appraisal scheme and associated continual professional development
Applicants must be able to complete an interview, and you will need to undertake a pre-employment fitness assessment.
Applicants who do not demonstrate how they meet the Person Specification within their application will not be shortlisted.
Please ensure you demonstrate how you already embrace our values in your current/previous employments or educational settings within your application.
Your supporting information is your chance to articulate why you want to work within the Ambulance Care Assistant role, and why we should be shortlisting you.
Were aiming for a quick turnaround on interviews and fitness assessments. Our goal is to keep the process smooth and efficient, ensuring candidates have all the information they need and everything runs seamlessly.
If successful you will join our waitlist where we will start completing your Pre-Employment Checks. Once you meet minimum checks required, we will be in contact with you to book you onto the next available course.
If you are not successful for this opportunity, there are no deferral options available.
Station availability:
Whilst we will endeavour to place you at your preferred station, location is subject to vacancies being available and the needs of the service at that time.
This vacancy is for candidates who currently have the Right to Work in the UK (do not require a visa) as we are unable to provide sponsorship for this role.
Please see the additional information document attached to the advert for more information.
Top tips:
- Review all person specifications both essential & desirable.
- Fully consider the job you are applying for; what skills/abilities you have to offer, working in a front-line operational setting is extremely rewarding but it can also be both physically and mentally challenging.
- Demonstrate your work journey and why this is the right next step for you.
- Carefully review your application before submitting.
We are expecting this programme to be very popular and due to the limited spaces available we may close this advert early should we receive a sufficient number of applications.
Job description Job responsibilities This is going to be a competitive process and we strongly advise you to review the following link with detailed instructions onHow to apply for the role It is important that you read the job description and person specification for the role before completing your application, both of which are attached. Main Duties and Responsibilities: The post holder will be expected to plan their journeys, taking into account patient appointment timings along with the routes they should take, to ensure an efficient and effective service. To drive vehicles carefully with every consideration being given to the passenger, any equipment, the vehicle itself, other road users and to comply with Road Traffic Legislation. The post holder is required to undertake daily vehicle checks to ensure that the ambulance vehicle is roadworthy; these checks shall include for example, Oil, Water, Fuel, Tyre Pressure and tread condition, Lights, Warning Devices etc. To enter any vehicle defects into the vehicle defect book and record on any computerised system as required in accordance with Polices and Procedures. To administer ambulance nursing to an appropriate skill level in accordance with training received. This will include the administration of Oxygen in accordance with prescribed/clinical guidelines. To manoeuvre patients into ambulance vehicles using either the patients wheelchair or the vehicle equipment such as stretcher, wheelchair, carry chairs and secure both patient and equipment within the vehicle using the appropriate equipment as per training received. To have the physical ability to use the Moving Patient equipment provided; this will include the use of all types of carrying equipment such as chairs, stretchers lifting aids etc.. This will require to risk assess the best way to undertake moving of patients taking into consideration their needs, both medical and cultural needs. To promote and maintain good internal and external communications links with patients, colleagues and associated services and health service colleagues to provide an efficient and effective service to the patient and customer. To operate any communication system supplied /fitted / operated by the Trust in accordance with its Policies and Procedures. To participate in the PTS Rota relating to the covering of shifts and duties as required / directed. To undertake and complete appropriate induction and core skill training as required to facilitate the correct level of care to the patients whilst in the care of the post holder, First Aid at Work, Core Driving, Conflict Management, Manual Handling, Child Protection, Health and Safety etc. To undertake all training as required by the Trust, to include core update training. To wear Personal Protective Equipment (Uniform etc) as supplied by the Trust. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Trusts Policies and Procedures. The post holder will be responsible for recording information accurately using either computerised systems or hard copy as required and submit in a timely manner. To accurately complete any administration information and documentation as required and ensure that it is submitted in accordance with current Standard Operation Procedures and Trust Policies and Procedures. To complete any incident reporting paperwork to include injury to patient, self or vehicle in accordance with Trust Policies and Procedures. To comply with all the Trusts Policys and Procedures. To participate in the Trusts response to major incidents and any such duties as directed. To undertake any such operational duties that may be required in order to assist in the provision of a quality service in line with the Trusts contractual obligations To work with and to the standards set within the Ambulance Competency Framework culminating in the Trusts appraisal scheme and associated continual professional development Applicants must be able to complete an interview, and you will need to undertake a pre-employment fitness assessment. Applicants who do not demonstrate how they meet the Person Specification within their application will not be shortlisted. Please ensure you demonstrate how you already embrace our values in your current/previous employments or educational settings within your application. Your supporting information is your chance to articulate why you want to work within the Ambulance Care Assistant role, and why we should be shortlisting you. Were aiming for a quick turnaround on interviews and fitness assessments. Our goal is to keep the process smooth and efficient, ensuring candidates have all the information they need and everything runs seamlessly. If successful you will join our waitlist where we will start completing your Pre-Employment Checks. Once you meet minimum checks required, we will be in contact with you to book you onto the next available course. If you are not successful for this opportunity, there are no deferral options available. Station availability: Whilst we will endeavour to place you at your preferred station, location is subject to vacancies being available and the needs of the service at that time. This vacancy is for candidates who currently have the Right to Work in the UK (do not require a visa) as we are unable to provide sponsorship for this role. Please see the additional information document attached to the advert for more information. Top tips: Review all person specifications both essential & desirable. Fully consider the job you are applying for; what skills/abilities you have to offer, working in a front-line operational setting is extremely rewarding but it can also be both physically and mentally challenging. Demonstrate your work journey and why this is the right next step for you. Carefully review your application before submitting. We are expecting this programme to be very popular and due to the limited spaces available we may close this advert early should we receive a sufficient number of applications.
Person Specification
Qualifications and Training
Essential
- Full manual UK driving licence with no more than 3 points for speeding (any offence relating to drink/drugs on the licence will be rejected)
- GCSE at grade C or above (or equivalent) in Maths or English or demonstrable experience
Desirable
- Evidence of self development CPD / Portfolio
Knowledge and Experience
Essential
- Previous customer service experience
Desirable
- Previous patient care experience
- Previous shift working experience
- Previous NHS experience
- Basic knowledge of human anatomy and physiology (e.g. Biology Qualification)
- Geographical knowledge of operational area (Hampshire; Eastleigh/Basingstoke/Portsmouth)
- Demonstrable experience as an ACA
Skills and Aptitudes
Essential
- Ability to communicate effectively: aurally, orally and in writing
- Ability to use communication and computerised systems e.g. Terrafix and mobile phones
Desirable
- Previous manual handling experience in a professional capacity
Person Specification Qualifications and Training Essential Full manual UK driving licence with no more than 3 points for speeding (any offence relating to drink/drugs on the licence will be rejected) GCSE at grade C or above (or equivalent) in Maths or English or demonstrable experience Desirable Evidence of self development CPD / Portfolio Knowledge and Experience Essential Previous customer service experience Desirable Previous patient care experience Previous shift working experience Previous NHS experience Basic knowledge of human anatomy and physiology (e.g. Biology Qualification) Geographical knowledge of operational area (Hampshire; Eastleigh/Basingstoke/Portsmouth) Demonstrable experience as an ACA Skills and Aptitudes Essential Ability to communicate effectively: aurally, orally and in writing Ability to use communication and computerised systems e.g. Terrafix and mobile phones Desirable Previous manual handling experience in a professional capacity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Hampshire
Eastleigh, Basingstoke and Portsmouth
SO50 4ZR
United Kingdom
Employer's website
https://scasjobs.co.uk/ (Opens in a new tab)
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Hampshire
Eastleigh, Basingstoke and Portsmouth
SO50 4ZR
United Kingdom
Employer's website
https://scasjobs.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Emergency Care Assistant
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2313092
Job summary
Limited Spaces Available - Apply Now
We are recruiting for a small number of Emergency Care Assistant (ECA) vacancies and expect high demand. This advert will close once sufficient applications have been received, so early application is strongly recommended.
Applicants must hold a full C1 driving licence at the time of application. Candidates with only a provisional C1 entitlement are not eligible for this recruitment campaign.
Training will take place in Bicester or Newbury, with most successful candidates starting in November 2026.
About the Role
As an ECA, you will support clinicians responding to 999 calls, providing patient care and assisting with emergency and non-emergency driving duties.
Vacancies are currently available only at High Wycombe, Bracknell and Reading, and candidates must be able to work from one of these locations.
Selection Process
Selection will be based on:
- Application quality
- Interview performance
- Fitness assessment
Successful candidates will join an ECA waitlist while pre-employment checks are completed. Course places will be offered based on service need and recruitment outcomes. Deferrals are not available.
Eligibility
Applicants must already have the right to work in the UK. Visa sponsorship is not available for this role.
Main duties of the job
Emergency Care Assistants work in a challenging but rewarding role that provides essential support to our qualified clinical practitioners in responding to Accidents, Emergencies and Urgent Care requirements of the public.
No two shifts will be the same, you might be called out to a road accident victim with multiple severe injuries or to someone who has had a heart attack, you could even be transferring a very sick baby to a specialist centre or dealing with an elderly person who has fallen down the stairs.
We are looking for people who can demonstrate our values of Caring, Professionalism and Honesty in all they do. If you have experience of remaining calm under pressure, can demonstrate your caring and compassionate nature and do not mind working shifts (including days/lates/nights and weekend working), then we would like to hear from you now.
You must be able to commit to the full 10-week training programme. The training course consists of a full corporate induction week, 5 weeks of clinical training which includes basic life support skills, moving and handling and assisting the Clinical Practitionersand a 4-week driver training course including Blue Light conditions.
Once you have successfully completed your training, you will continue to a six month operationally monitored assessment-training programme, which is monitored locally by your Team Leader and Clinical Team Educator.
About us
Benefits we offer:o Full training and a range of courses which you can book locally.o Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time).o Automatic enrolment into the NHS Pension Scheme.o Access to continual professional development within SCAS and the wider NHS.o Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team.o NHS Discounts in over 200 + stores saving money on holidays, days out, car insurance, restaurants, clothing and much more.o Ability to join our staff networking groups (as a member, ally or just for interest).
Corporate InductionIt's really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability).
All new starters need to attend our *Corporate Induction in person, this is held over one and half days from our educational centres based in: Newbury (Berkshire) or Bicester (Oxfordshire). More specific details will be sent to you once your start date has been confirmed.
*Please note - depending on your role additional training may be required following on from your corporate induction.
Details
Date posted
01 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
195-26-ECA-PRA
Job locations
Berkshire, Buckinghamshire
Berkshire, Buckinghamshire
OX26 6HR
United Kingdom
Job description
Job responsibilities
This is going to be a competitive process and we strongly advise you to review the following link with detailed instructions onHow to apply for the role
It is important that you read the job description and person specification for the role before completing your application, both of which are attached.
If your confirmed station is at Bracknell, you will also receive 5% High Cost Allowance (Fringe).
(Training is non-residential, we do not provide mileage, parking reimbursement or accommodation during your training period).
Detailed information regarding the criteria required for an Emergency Care Assistant is available within the Job Description and Person Specification, however, some of the essential criteria are:
- Valid UK full B category driving licence and full manual C1 category licence with no more than 3 penalty points.
- 3 GCSEs at Grade 4 (C) or above including English and Maths or equivalent qualification. If you can demonstrate experience equivalent to this level of qualification, particularly where this is combined with experience in a similar healthcare or caring role, this may also be considered.
Please noteoriginal qualification certificates will be required, if you do not have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Driving is an essential skill for this role, C1 or C1 provisional category manual driving licence is essential at the point of application with no more than 3 penalty points. This will be checked and due to the timescales for obtaining C1 provisional, we will not be shortlisting anyone without this category on their licence.
A driving licence summary (check code) will be requested from you at application stage and before shortlisting will take place to ensure you have the required full C1 licence. We will also be requesting photographic evidence of qualifications to meet the person specification so please be prepared to provide this to our Recruitment team.
Please note- you must have your full C1 entitlement win order to be eligible to apply for this role.
The FAQ document can be found attached below within the documents to download section.
Applicants must be able to complete an interview which will be conducted via Teams, and you will need to undertake a pre-employment fitness assessment.
Applicants who do not demonstrate how they meet the Person Specification within their application will not be shortlisted.
Please ensure you demonstrate how you already embrace our values in your current/previous employments or educational settings within your application.
Your supporting information is your chance to articulate why you want to work within the Emergency Care Assistant role, and why we should be shortlisting you.
Top tips:
- Review all person specifications both essential & desirable.
- Fully consider the job you are applying for; what skills/abilities you have to offer, working in a front-line operational setting is extremely rewarding but it can also be both physically and mentally challenging.
- Demonstrate your work journey and why this is the right next step for you.
- Carefully review your application before submitting.
We are expecting this programme to be very popular and due to the limited spaces available we may close this advert early should we receive a sufficient number of applications.
Job description Job responsibilities This is going to be a competitive process and we strongly advise you to review the following link with detailed instructions onHow to apply for the role It is important that you read the job description and person specification for the role before completing your application, both of which are attached. If your confirmed station is at Bracknell, you will also receive 5% High Cost Allowance (Fringe). (Training is non-residential, we do not provide mileage, parking reimbursement or accommodation during your training period). Detailed information regarding the criteria required for an Emergency Care Assistant is available within the Job Description and Person Specification, however, some of the essential criteria are: Valid UK full B category driving licence and full manual C1 category licence with no more than 3 penalty points. 3 GCSEs at Grade 4 (C) or above including English and Maths or equivalent qualification. If you can demonstrate experience equivalent to this level of qualification, particularly where this is combined with experience in a similar healthcare or caring role, this may also be considered. Please noteoriginal qualification certificates will be required, if you do not have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate. Driving is an essential skill for this role, C1 or C1 provisional category manual driving licence is essential at the point of application with no more than 3 penalty points. This will be checked and due to the timescales for obtaining C1 provisional, we will not be shortlisting anyone without this category on their licence. A driving licence summary (check code) will be requested from you at application stage and before shortlisting will take place to ensure you have the required full C1 licence. We will also be requesting photographic evidence of qualifications to meet the person specification so please be prepared to provide this to our Recruitment team. Please note- you must have your full C1 entitlement win order to be eligible to apply for this role. The FAQ document can be found attached below within the documents to download section. Applicants must be able to complete an interview which will be conducted via Teams, and you will need to undertake a pre-employment fitness assessment. Applicants who do not demonstrate how they meet the Person Specification within their application will not be shortlisted. Please ensure you demonstrate how you already embrace our values in your current/previous employments or educational settings within your application. Your supporting information is your chance to articulate why you want to work within the Emergency Care Assistant role, and why we should be shortlisting you. Top tips: Review all person specifications both essential & desirable. Fully consider the job you are applying for; what skills/abilities you have to offer, working in a front-line operational setting is extremely rewarding but it can also be both physically and mentally challenging. Demonstrate your work journey and why this is the right next step for you. Carefully review your application before submitting. We are expecting this programme to be very popular and due to the limited spaces available we may close this advert early should we receive a sufficient number of applications.
Person Specification
Qualifications
Essential
- Full UK manual Driving Licence and C1 (provisional accepted at the time of application - must have 'full' C1 prior to starting in position if successful) - consider applications who have up to 3 points
- 3 GCSEs at grade 4 (C) or above including English and Maths, or equivalent qualification. Functional and Key Skills level 2 will also be accepted. OR Applicants who can demonstrate relevant experience equivalent to this level of qualification, particularly where this is combined with experience in a similar healthcare or caring role, may also be considered e.g. Police Officer, Firefighter or Dental Nurse
Desirable
- First aid certificate - completed within the last 2 years
- Evidence of self-development CPD / Portfolio
Knowledge & Experience
Essential
- Previous experience of working in a customer care role
Desirable
- Previous experience of working with patients
- Previous shift working experience
- Previous NHS experience
Physical Requirements
Desirable
- Previous manual handling experience in a professional capacity
Skills and Aptitudes
Essential
- Ability to communicate effectively: aurally, orally, and in writing
- Ability to use communication and computerised systems e.g. mobile phones, online systems, and email
- Customer Service / People Skills
- Ability to work within a team environment and alone
- Ability to deal with patients in a caring, professional and compassionate manner
Person Specification Qualifications Essential Full UK manual Driving Licence and C1 (provisional accepted at the time of application - must have 'full' C1 prior to starting in position if successful) - consider applications who have up to 3 points 3 GCSEs at grade 4 (C) or above including English and Maths, or equivalent qualification. Functional and Key Skills level 2 will also be accepted. OR Applicants who can demonstrate relevant experience equivalent to this level of qualification, particularly where this is combined with experience in a similar healthcare or caring role, may also be considered e.g. Police Officer, Firefighter or Dental Nurse Desirable First aid certificate - completed within the last 2 years Evidence of self-development CPD / Portfolio Knowledge & Experience Essential Previous experience of working in a customer care role Desirable Previous experience of working with patients Previous shift working experience Previous NHS experience Physical Requirements Desirable Previous manual handling experience in a professional capacity Skills and Aptitudes Essential Ability to communicate effectively: aurally, orally, and in writing Ability to use communication and computerised systems e.g. mobile phones, online systems, and email Customer Service / People Skills Ability to work within a team environment and alone Ability to deal with patients in a caring, professional and compassionate manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Berkshire, Buckinghamshire
Berkshire, Buckinghamshire
OX26 6HR
United Kingdom
Employer's website
https://scasjobs.co.uk/ (Opens in a new tab)
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Berkshire, Buckinghamshire
Berkshire, Buckinghamshire
OX26 6HR
United Kingdom
Employer's website
https://scasjobs.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Project Manager
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 21 day(s) ago
Reference: 195-26-398-HNS
Job summary
Are you an experienced project leader ready to deliver something truly transformational? South Central Ambulance Service (SCAS) is seeking an exceptional Project Manager to lead one of the most significant infrastructure programmes in our organisation's recent history: the delivery of a brand-new Ambulance Make Ready Hub.
This is more than a construction project - you will oversee the successful delivery of a major new operational facility while supporting the extensive business, operational and people change required to embed new ways of working, improve efficiency and ultimately support better patient care across our communities.
This is a rare opportunity to make a lasting impact on ambulance services, working alongside executive leaders, operational teams, clinicians, estates professionals, system partners and external contractors to bring a major strategic investment from concept to reality.
We're looking for someone who combines professional project management expertise with the ability to inspire confidence, build relationships and lead through change.
Main duties of the job
As Project Manager, you will structure and define a complex, high-profile set of projects that combines estate development, service redesign, stakeholder engagement and organisational change. You will:
- Support the development of business cases, clearly articulating the case for change.
- Support the planning, delivery and implementation of a new Make Ready Hub, leading key aspects of the work.
- Develop and maintain robust project plans, governance arrangements and reporting structures.
- Support meaningful engagement with staff, managers, trade unions and partner organisations.
- Manage risks, issues, budgets and dependencies across multiple workstreams.
- Support procurement, commissioning and supplier management activities.
- Ensure that benefits are realised and embedded into operational practice.
- Work with senior leaders and executive sponsors to deliver strategic objectives.
About us
At South Central Ambulance Service (SCAS), every role contributes to helping people when they need us most. Whether delivering frontline care, supporting our Emergency Operations Centres, or working in corporate and support services, your work makes a meaningful difference every day.
Our values of Caring, Professional and Honest guide everything we do. We care for our patients, communities and each other, act professionally with pride and a commitment to excellence, and work honestly, building trust through openness, integrity and respect.
We offer a range of learning and development opportunities, wellbeing support, flexible working where service needs allow, membership of the NHS Pension Scheme, and a variety of staff benefits. We also work in partnership with our recognised trade unions,Unison, Unite GMB and RCN, which provide members with workplace support, representation and advice.
SCAS is proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion. We strive to create a workplace where everyone feels they belong, are valued for who they are, and have opportunities to grow and succeed.
Join SCAS and help us deliver exceptional care when it matters most.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year Pro rata per annum
Contract
Fixed term
Duration
24 months
Working pattern
Full-time
Reference number
195-26-398-HNS
Job locations
Bicester
Talisman Road
Bicester
OX26 6HR
United Kingdom
Job description
Job responsibilities
This post offers a unique opportunity to lead a highly visible programme with tangible, long-lasting impact. It would suit an ambitious project professional who wants to:
- Deliver a flagship capital and transformation project.
- Gain exposure to executive-level decision making.
- Build experience across estates, operations, service transformation and organisational change.
- Develop a strong portfolio of achievements within a NHS organisation.
- Use the experience gained as a platform for further progression into senior programme, transformation or operational leadership roles.
If you thrive on challenge, enjoy leading complex change and want to leave a lasting legacy across emergency and urgent care services, we would love to hear from you.
Join us and help create the future of ambulance services in SCAS.
Please see the job description and person specification for further details.
Further information email [email protected]
Job description
Job responsibilities
This post offers a unique opportunity to lead a highly visible programme with tangible, long-lasting impact. It would suit an ambitious project professional who wants to:
- Deliver a flagship capital and transformation project.
- Gain exposure to executive-level decision making.
- Build experience across estates, operations, service transformation and organisational change.
- Develop a strong portfolio of achievements within a NHS organisation.
- Use the experience gained as a platform for further progression into senior programme, transformation or operational leadership roles.
If you thrive on challenge, enjoy leading complex change and want to leave a lasting legacy across emergency and urgent care services, we would love to hear from you.
Join us and help create the future of ambulance services in SCAS.
Please see the job description and person specification for further details.
Further information email [email protected]
Person Specification
Qualifications and Training
Essential
- Degree level or equivalent experience
- Post graduate qualification in relevant subject area
- At least two of: PRINCE2 Practitioner or equivalent project management qualification, LEAN Six Sigma Green Belt or equivalent QI qualification, Practitioner-level qualification in change management
Desirable
- Programme Management qualification, e.g. MSP Practitioner
Knowledge and Experience
Essential
- Experience as a manager in a healthcare setting
- Proven ability and experience of leading and managing change
- Experience of facilitating learning, public speaking, conference presentations, e.g. in Trust wide meetings
- Experience of collation, analysis and dissemination of information or data. o Managing people and budgets
- Experience using software packages to support change (such as Word, Excel, PowerPoint, MS Project or Planner, and Visio)
Desirable
- Working in an emergency environment.
Person Specification
Qualifications and Training
Essential
- Degree level or equivalent experience
- Post graduate qualification in relevant subject area
- At least two of: PRINCE2 Practitioner or equivalent project management qualification, LEAN Six Sigma Green Belt or equivalent QI qualification, Practitioner-level qualification in change management
Desirable
- Programme Management qualification, e.g. MSP Practitioner
Knowledge and Experience
Essential
- Experience as a manager in a healthcare setting
- Proven ability and experience of leading and managing change
- Experience of facilitating learning, public speaking, conference presentations, e.g. in Trust wide meetings
- Experience of collation, analysis and dissemination of information or data. o Managing people and budgets
- Experience using software packages to support change (such as Word, Excel, PowerPoint, MS Project or Planner, and Visio)
Desirable
- Working in an emergency environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Bicester
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Bicester
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
NHS 111 Health Advisor Full Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 195-26-111HAFT-CLA-Q
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Otterbourne and be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same.
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme, giving you everything you need.
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Face-to-Face Interview -- your chance to shine
Role Essentials
- Based in Otterbourne (office-based only -- NO remote working)
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available in November
- Limited full-time vacancies -- apply early!
Apply now -- your future with NHS 111 starts here.
Main duties of the job
You don't need a medical background for this role--just a genuine passion for helping others. We're looking for someone who's detail-focused, efficient, and able to balance assertiveness with empathy.
Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one.
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
Apply now -- your future with NHS 111 starts here.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift (up to £17.78/hr):Saturdays & weekday nights
- +69% uplift (up to £22.26/hr):Sundays & bank holidays
And of course -- the full package of NHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro rata, per annum
Contract
Permanent
Working pattern
Full-time
Reference number
195-26-111HAFT-CLA-Q
Job locations
Southern House
Sparrowgrove
Winchester
SO21 2RU
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Qualifications and Training
Essential:
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
Desirable:
NHS Pathways Trained
NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge and Experience
Essential:
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Desirable:
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Please note, staff affected by theinternal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment)
Flexible working requests will be considered in line with business requirements
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Qualifications and Training
Essential:
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
Desirable:
NHS Pathways Trained
NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge and Experience
Essential:
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Desirable:
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Please note, staff affected by theinternal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment)
Flexible working requests will be considered in line with business requirements
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Winchester
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Winchester
SO21 2RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
NHS 111 Health Advisor Part Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 24 day(s) ago
Reference: 195-26-111HAPT-CLA-Q
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Otterbourne and be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same.
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme, giving you everything you need.
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Face-to-Face Interview -- your chance to shine
Role Essentials
- Based in Otterbourne (office-based only -- NO remote working)
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available in November
- Limited full-time vacancies -- apply early!
Apply now -- your future with NHS 111 starts here.
Main duties of the job
You don't need a medical background for this role--just a genuine passion for helping others. We're looking for someone who's detail-focused, efficient, and able to balance assertiveness with empathy.
Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one.
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
Apply now -- your future with NHS 111 starts here.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift (up to £17.78/hr):Saturdays & weekday nights
- +69% uplift (up to £22.26/hr):Sundays & bank holidays
And of course -- the full package of NHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro rata, per annum
Contract
Permanent
Working pattern
Part-time
Reference number
195-26-111HAPT-CLA-Q
Job locations
Southern House
Sparrowgrove
Otterbourne
SO21 2RU
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Qualifications and Training
Essential:
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
Desirable:
NHS Pathways Trained
NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge and Experience
Essential:
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Desirable:
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Please note, staff affected by theinternal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment)
Flexible working requests will be considered in line with business requirements
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Qualifications and Training
Essential:
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
Desirable:
NHS Pathways Trained
NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge and Experience
Essential:
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Desirable:
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Please note, staff affected by theinternal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment)
Flexible working requests will be considered in line with business requirements
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Otterbourne
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Otterbourne
SO21 2RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Emergency Call Taker - Otterbourne
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 25 day(s) ago
Reference: 195-26-ECTS-CSM-AL
Job summary
Emergency Call Taker - Make a Difference When It Matters Most
A child is trapped beneath a fallen tree.Someone suddenly collapses and stops breathing.There's been a serious road traffic collision.A caller is standing on a bridge, overwhelmed and in crisis.
In moments like these, people dial 999.
As an Emergency Call Taker, you will often be the very first person a caller speaks to in some of the most difficult moments of their life. Your calmness, compassion, and ability to think clearly under pressure can make a real difference.
Can you stay focused when others are distressed?Can you ask the right questions, provide reassurance, and support callers through critical situations?
If so, this could be the role for you.
No two calls are ever the same. One moment you may be helping coordinate a life-saving emergency response, and the next you could be supporting a new parent through the safe arrival of their baby.
This is a fast-paced, challenging, and highly rewarding role where you will be part of a team dedicated to helping people when they need it most.
Main duties of the job
This role is based on-site and does not support remote working. You will need to work from our Emergency Operations Centre in Otterbourne, Hampshire.
- Based is Southern House HQ - Otterbourne
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available from November 2026 onwards
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience (requires resilience and emotional awareness throughout the shift)
- A genuine desire to help others
Please do review the job description and person specification for full details and requirements for the role.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift(up to £17.78/hr):Saturdays & weekday nights
- +69% uplift(up to £22.26/hr):Sundays & bank holidays
And of course -- the full package ofNHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Flexible working requests will be considered in line with business requirements.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-ECTS-CSM-AL
Job locations
Southern House
Sparrowgrove, Otterbourne
Winchester
SO21 2RU
United Kingdom
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:0016:00
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:0016:00
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Person Specification
Qualifications & Training
Essential
- GuidanceScore Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Geographical knowledge of the Operational area
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills.
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Person Specification
Qualifications & Training
Essential
- GuidanceScore Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Geographical knowledge of the Operational area
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills.
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Winchester
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Winchester
SO21 2RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Emergency Call Taker Bicester
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 25 day(s) ago
Reference: 195-26-ECTN-CSM-AJ
Job summary
Emergency Call Taker - Make a Difference When It Matters Most
A child is trapped beneath a fallen tree.Someone suddenly collapses and stops breathing.There's been a serious road traffic collision.A caller is standing on a bridge, overwhelmed and in crisis.
In moments like these, people dial 999.
As an Emergency Call Taker, you will often be the very first person a caller speaks to in some of the most difficult moments of their life. Your calmness, compassion, and ability to think clearly under pressure can make a real difference.
Can you stay focused when others are distressed?Can you ask the right questions, provide reassurance, and support callers through critical situations?
If so, this could be the role for you.
No two calls are ever the same. One moment you may be helping coordinate a life-saving emergency response, and the next you could be supporting a new parent through the safe arrival of their baby.
This is a fast-paced, challenging, and highly rewarding role where you will be part of a team dedicated to helping people when they need it most.
Main duties of the job
This role is based on-site and does not support remote working. You will need to work from our Emergency Operations Centre in Bicester, Oxfordshire.
- Based is Northern House HQ - Bicester
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available from October 2026 onwards
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience (requires resilience and emotional awareness throughout the shift)
- A genuine desire to help others
Please do review the job description and person specification for full details and requirements for the role.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift(up to £17.78/hr):Saturdays & weekday nights
- +69% uplift(up to £22.26/hr):Sundays & bank holidays
And of course -- the full package ofNHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Flexible working requests will be considered in line with business requirements.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-ECTN-CSM-AJ
Job locations
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:3016:30
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:3016:30
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Person Specification
Qualifications & Training
Essential
- Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Person Specification
Qualifications & Training
Essential
- Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Emergency Call Taker Bicester
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-ECTN-CSM-AI
Job summary
Emergency Call Taker - Make a Difference When It Matters Most
A child is trapped beneath a fallen tree.Someone suddenly collapses and stops breathing.There's been a serious road traffic collision.A caller is standing on a bridge, overwhelmed and in crisis.
In moments like these, people dial 999.
As an Emergency Call Taker, you will often be the very first person a caller speaks to in some of the most difficult moments of their life. Your calmness, compassion, and ability to think clearly under pressure can make a real difference.
Can you stay focused when others are distressed?Can you ask the right questions, provide reassurance, and support callers through critical situations?
If so, this could be the role for you.
No two calls are ever the same. One moment you may be helping coordinate a life-saving emergency response, and the next you could be supporting a new parent through the safe arrival of their baby.
This is a fast-paced, challenging, and highly rewarding role where you will be part of a team dedicated to helping people when they need it most.
Main duties of the job
This role is based on-site and does not support remote working. You will need to work from our Emergency Operations Centre in Bicester, Oxfordshire.
- Based is Northern House HQ - Bicester
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available from October 2026 onwards
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience (requires resilience and emotional awareness throughout the shift)
- A genuine desire to help others
Please do review the job description and person specification for full details and requirements for the role.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift(up to £17.78/hr):Saturdays & weekday nights
- +69% uplift(up to £22.26/hr):Sundays & bank holidays
And of course -- the full package ofNHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Flexible working requests will be considered in line with business requirements.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-ECTN-CSM-AI
Job locations
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:3016:30
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:3016:30
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Person Specification
Qualifications & Training
Essential
- Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Person Specification
Qualifications & Training
Essential
- Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Emergency Call Taker - Otterbourne
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-ECTS-CSM-AK
Job summary
Emergency Call Taker - Make a Difference When It Matters Most
A child is trapped beneath a fallen tree.Someone suddenly collapses and stops breathing.There's been a serious road traffic collision.A caller is standing on a bridge, overwhelmed and in crisis.
In moments like these, people dial 999.
As an Emergency Call Taker, you will often be the very first person a caller speaks to in some of the most difficult moments of their life. Your calmness, compassion, and ability to think clearly under pressure can make a real difference.
Can you stay focused when others are distressed?Can you ask the right questions, provide reassurance, and support callers through critical situations?
If so, this could be the role for you.
No two calls are ever the same. One moment you may be helping coordinate a life-saving emergency response, and the next you could be supporting a new parent through the safe arrival of their baby.
This is a fast-paced, challenging, and highly rewarding role where you will be part of a team dedicated to helping people when they need it most.
Main duties of the job
This role is based on-site and does not support remote working. You will need to work from our Emergency Operations Centre in Otterbourne, Hampshire.
- Based is Southern House HQ - Otterbourne
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available from October 2026 onwards
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience (requires resilience and emotional awareness throughout the shift)
- A genuine desire to help others
Please do review the job description and person specification for full details and requirements for the role.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift(up to £17.78/hr):Saturdays & weekday nights
- +69% uplift(up to £22.26/hr):Sundays & bank holidays
And of course -- the full package ofNHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Flexible working requests will be considered in line with business requirements.
Details
Date posted
21 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-ECTS-CSM-AK
Job locations
Southern House
Sparrowgrove, Otterbourne
Winchester
SO21 2RU
United Kingdom
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:0016:00
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:0016:00
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Person Specification
Qualifications & Training
Essential
- GuidanceScore Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Geographical knowledge of the Operational area
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills.
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Person Specification
Qualifications & Training
Essential
- GuidanceScore Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Geographical knowledge of the Operational area
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills.
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Winchester
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Winchester
SO21 2RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
NHS 111 Health Advisor Full Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-111HAFT-CLA-P
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Otterbourne and be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same.
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme, giving you everything you need.
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Face-to-Face Interview -- your chance to shine
Role Essentials
- Based in Otterbourne (office-based only -- NO remote working)
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available inOctober & November
- Limited full-time vacancies -- apply early!
Apply now -- your future with NHS 111 starts here.
Main duties of the job
You don't need a medical background for this role--just a genuine passion for helping others. We're looking for someone who's detail-focused, efficient, and able to balance assertiveness with empathy.
Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one.
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
Apply now -- your future with NHS 111 starts here.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift (up to £17.78/hr):Saturdays & weekday nights
- +69% uplift (up to £22.26/hr):Sundays & bank holidays
And of course -- the full package of NHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro rata, per annum
Contract
Permanent
Working pattern
Full-time
Reference number
195-26-111HAFT-CLA-P
Job locations
Southern House
Sparrowgrove
Winchester
SO21 2RU
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Qualifications and Training
Essential:
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
Desirable:
NHS Pathways Trained
NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge and Experience
Essential:
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Desirable:
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Please note, staff affected by theinternal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment)
Flexible working requests will be considered in line with business requirements
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Qualifications and Training
Essential:
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
Desirable:
NHS Pathways Trained
NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge and Experience
Essential:
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Desirable:
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Please note, staff affected by theinternal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment)
Flexible working requests will be considered in line with business requirements
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Winchester
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Winchester
SO21 2RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Emergency Call Taker Bicester
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-ECTN-CSM-AH
Job summary
Emergency Call Taker - Make a Difference When It Matters Most
A child is trapped beneath a fallen tree.Someone suddenly collapses and stops breathing.There's been a serious road traffic collision.A caller is standing on a bridge, overwhelmed and in crisis.
In moments like these, people dial 999.
As an Emergency Call Taker, you will often be the very first person a caller speaks to in some of the most difficult moments of their life. Your calmness, compassion, and ability to think clearly under pressure can make a real difference.
Can you stay focused when others are distressed?Can you ask the right questions, provide reassurance, and support callers through critical situations?
If so, this could be the role for you.
No two calls are ever the same. One moment you may be helping coordinate a life-saving emergency response, and the next you could be supporting a new parent through the safe arrival of their baby.
This is a fast-paced, challenging, and highly rewarding role where you will be part of a team dedicated to helping people when they need it most.
Main duties of the job
This role is based on-site and does not support remote working. You will need to work from our Emergency Operations Centre in Bicester, Oxfordshire.
- Based is Northern House HQ - Bicester
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available from October 2026 onwards
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience (requires resilience and emotional awareness throughout the shift)
- A genuine desire to help others
Please do review the job description and person specification for full details and requirements for the role.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift(up to £17.78/hr):Saturdays & weekday nights
- +69% uplift(up to £22.26/hr):Sundays & bank holidays
And of course -- the full package ofNHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Flexible working requests will be considered in line with business requirements.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-ECTN-CSM-AH
Job locations
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:3016:30
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:3016:30
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Person Specification
Qualifications & Training
Essential
- Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Person Specification
Qualifications & Training
Essential
- Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
NHS 111 Health Advisor Part Time - Otterbourne
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-111HAPT-CLA-P
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Otterbourne and be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same.
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme, giving you everything you need.
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Face-to-Face Interview -- your chance to shine
Role Essentials
- Based in Otterbourne (office-based only -- NO remote working)
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available inOctober & November
- Limited full-time vacancies -- apply early!
Apply now -- your future with NHS 111 starts here.
Main duties of the job
You don't need a medical background for this role--just a genuine passion for helping others. We're looking for someone who's detail-focused, efficient, and able to balance assertiveness with empathy.
Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one.
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
Apply now -- your future with NHS 111 starts here.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift (up to £17.78/hr):Saturdays & weekday nights
- +69% uplift (up to £22.26/hr):Sundays & bank holidays
And of course -- the full package of NHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro rata, per annum
Contract
Permanent
Working pattern
Part-time
Reference number
195-26-111HAPT-CLA-P
Job locations
Southern House
Sparrowgrove
Otterbourne
SO21 2RU
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Qualifications and Training
Essential:
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
Desirable:
NHS Pathways Trained
NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge and Experience
Essential:
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Desirable:
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Please note, staff affected by theinternal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment)
Flexible working requests will be considered in line with business requirements
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Qualifications and Training
Essential:
Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
For safeguarding reasons this role is only open to people aged over 18 years of age
Desirable:
NHS Pathways Trained
NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge and Experience
Essential:
Experience in a customer/patient services environment, dealing with the members of the general public
Experience of using a computerised system
Experience of using a telephone as a regular means of communication in a work environment
Desirable:
Experience in a call centre environment
Geographical knowledge of the operational area
Experience of working rotating shifts
Previous experience of working in the voluntary or health sector
Previous experience of patient care
Knowledge of first aid and/or anatomy
For full information on the role and essential and desirable criteria, please see the links to Job Description and Person Specification to the right of the advert.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Please note, staff affected by theinternal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment)
Flexible working requests will be considered in line with business requirements
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Otterbourne
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Otterbourne
SO21 2RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Emergency Call Taker - Otterbourne
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-ECTS-CSM-AJ
Job summary
Emergency Call Taker - Make a Difference When It Matters Most
A child is trapped beneath a fallen tree.Someone suddenly collapses and stops breathing.There's been a serious road traffic collision.A caller is standing on a bridge, overwhelmed and in crisis.
In moments like these, people dial 999.
As an Emergency Call Taker, you will often be the very first person a caller speaks to in some of the most difficult moments of their life. Your calmness, compassion, and ability to think clearly under pressure can make a real difference.
Can you stay focused when others are distressed?Can you ask the right questions, provide reassurance, and support callers through critical situations?
If so, this could be the role for you.
No two calls are ever the same. One moment you may be helping coordinate a life-saving emergency response, and the next you could be supporting a new parent through the safe arrival of their baby.
This is a fast-paced, challenging, and highly rewarding role where you will be part of a team dedicated to helping people when they need it most.
Main duties of the job
This role is based on-site and does not support remote working. You will need to work from our Emergency Operations Centre in Otterbourne, Hampshire.
- Based is Southern House HQ - Otterbourne
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Training courses available from October 2026 onwards
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience (requires resilience and emotional awareness throughout the shift)
- A genuine desire to help others
Please do review the job description and person specification for full details and requirements for the role.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift(up to £17.78/hr):Saturdays & weekday nights
- +69% uplift(up to £22.26/hr):Sundays & bank holidays
And of course -- the full package ofNHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Flexible working requests will be considered in line with business requirements.
Details
Date posted
14 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-ECTS-CSM-AJ
Job locations
Southern House
Sparrowgrove, Otterbourne
Winchester
SO21 2RU
United Kingdom
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:0016:00
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Job description
Job responsibilities
We provide a comprehensive training programme designed to support you every step of the way.
Your Training Journey
- First 4 weeks: Classroom training, MonFri, 08:0016:00
- Next steps:
- 10 one-to-one coaching shifts.
- 8 shifts, 5 calls from your final 2 shifts will be selected randomly for audit.
- Final sign-off observation with Education Team.
These will be full-time hours, and attendance is mandatory throughout the programme.
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
The Application Journey
- Online Application tell us why youre a great fit
- Online Assessments listening, problem-solving & critical thinking
- Interview your chance to shine
Apply now your future with NHS Emergency Call Taker starts here.
If you have any queries relating to disability and the role or recruitment process, get in touch at: [email protected]
Please note original qualification certificates to meet the person specification for this role will be required, if you dont have copies of these, you will need to request replacement certificates by visiting: gov.uk/replacement-exam-certificate.
Person Specification
Qualifications & Training
Essential
- GuidanceScore Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Geographical knowledge of the Operational area
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills.
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Person Specification
Qualifications & Training
Essential
- GuidanceScore Good standard of education (i.e 2 GCSEs at Grade 4 or above including English) or equivalent demonstrable experience
Knowledge & Experience
Essential
- Experience of working in a customer focused environment
- Experience of using a computerised system
Desirable
- Geographical knowledge of the Operational area
- Experience of working in a call centre
- Experience of working rotating shifts
- Previous NHS experience
- Previous experience of patient care
Skills & Aptitudes
Essential
- Attention to detail and accurate data entry skills.
- Ability to use communication and computerised systems.
Desirable
- Map reading.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Winchester
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Winchester
SO21 2RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
NHS 111 Integrated Urgent Care Clinical Advisor - Milton Keynes
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-CAMK-DM-R
Job summary
NHS 111 Integrated Urgent Care Clinical Advisor
NHS 111 Clinical Advisors - salary: Band 6 (£39,959 - £48,117) + unsocial hours allowance as per section 2 Agenda for Change.
Are you equipped to evaluate a person in the midst of a stroke or heart attack, and equally prepared to provide support to someone suffering from a sore throat or toothache? Can you handle the responsibility of calming someone in a mental health crisis or comforting a distressed parent whose child has taken a fall and bumped their head? The 111 Service fields a diverse range of calls, meaning that no two calls are ever the same. As an initial point of contact for patients, you have the opportunity to significantly impact their care and overall experience.
Full and part time positions available.
We're now inviting new team members to join our upcoming training courses starting in September and October 2026. Apply now to secure your place and kick-start your journey with us!
You need to be aware of the stresses of the job and what impact they may have on you as an individual. Please consider these points carefully before applying for this role.
This is an office based role in our Milton Keynes office, home/remote working is not available.
We cannot provide sponsorship for this role.
Main duties of the job
Working with NHS 111 is a demanding but highly rewarding career where you'll realise you're making a difference to patients who use the service every day.
Are you're seeking a fresh challenge or a change of work environment? Are you interested in working in a modern, fast-paced, dynamic and adaptable service that responds to the ever-evolving need of the public? Would you like to be part of a supportive team that prioritizes high-quality patient care and the continuous professional development of its staff? We're on the lookout for dependable, compassionate, and enthusiastic clinical advisors to join our motivated, friendly, and hardworking clinical team. Your role will involve calling patients to clinically access their symptoms while collaborating in a multidisciplinary team, including health advisors, nurses, paramedics, mental health practitioners, pharmacists, and more, all to ensure that each patient receives the right care, in the right place, the first time.
You need to be a good communicator with an excellent telephone manner. It is essential that you are computer literate and keen to learn new skills. You must be passionate about high quality patient care and be caring and able to remain calm under pressure.
About us
- Training and support from our dedicated in house education team.
- A nationally recognized qualification in Pathways.
- Access to continual professional development and opportunities within SCAS and the NHS
- Occupational Health support along with an Employee Assistance Programme.
- Enrolment into the NHS Pension Scheme
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-CAMK-DM-R
Job locations
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Job description
Job responsibilities
You will need to be able to commit to a 9-week full time training programme which will be fully paid.
If you have;
- NMC registration or
- HCPC Registration
- At least 3 years minimum post registration experience
- Registered general nurse (RN1, RNA)
- Triage experience
- Ability to remain calm under pressure
- Good level of computer literacy
- Ability to communicate effectively
- Recent professional clinical experience
- Prepared to work 5/8 weekends in a 4-week period and the shifts are 6/8 hour in length.
Desirable Requirements:
- Motivated towards further professional development
- Understanding of Clinical Governance and audit practices
- Flexible working approach
Job description
Job responsibilities
You will need to be able to commit to a 9-week full time training programme which will be fully paid.
If you have;
- NMC registration or
- HCPC Registration
- At least 3 years minimum post registration experience
- Registered general nurse (RN1, RNA)
- Triage experience
- Ability to remain calm under pressure
- Good level of computer literacy
- Ability to communicate effectively
- Recent professional clinical experience
- Prepared to work 5/8 weekends in a 4-week period and the shifts are 6/8 hour in length.
Desirable Requirements:
- Motivated towards further professional development
- Understanding of Clinical Governance and audit practices
- Flexible working approach
Person Specification
Experience
Essential
- Recent professional experience
- Triage experience
- Customer service experience
- Experience of dealing with emotionally charged situations
Desirable
- Previous experience in a call centre environment such as NHS Direct
- Supervisory/Coaching/Mentoring experience
Qualifications
Essential
- Registered General Nurse (RN1, RNA,) Specialist Practitioner or Paramedic
- Valid registration with NMC/HCPC
Desirable
- Teaching or assessing qualification
Person Specification
Experience
Essential
- Recent professional experience
- Triage experience
- Customer service experience
- Experience of dealing with emotionally charged situations
Desirable
- Previous experience in a call centre environment such as NHS Direct
- Supervisory/Coaching/Mentoring experience
Qualifications
Essential
- Registered General Nurse (RN1, RNA,) Specialist Practitioner or Paramedic
- Valid registration with NMC/HCPC
Desirable
- Teaching or assessing qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
NHS 111 Health Advisor Part Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-HAMKPT-DM-AQ
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Milton Keynes and be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same.
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme, giving you everything you need
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Online Interview via Teams -- your chance to shine
Role Essentials
- Based in Milton Keynes (office-based only -- NO remote working)
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Limited full-time vacancies -- apply early!
Apply now -- your future with NHS 111 starts here.
Main duties of the job
You don't need a medical background for this role--just a genuine passion for helping others. We're looking for someone who's detail-focused, efficient, and able to balance assertiveness with empathy.
Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one.
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
Apply now -- your future with NHS 111 starts here.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift (up to £17.78/hr):Saturdays & weekday nights
- +69% uplift (up to £22.26/hr):Sundays & bank holidays
And of course -- the full package of NHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pro rata, per annum
Contract
Permanent
Working pattern
Part-time
Reference number
195-26-HAMKPT-DM-AQ
Job locations
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview an online interview with a 111 Health Advisor Call Handler from the ambulance service, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview an online interview with a 111 Health Advisor Call Handler from the ambulance service, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at [email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
NHS 111 Health Advisor Full Time - Milton Keynes
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-HAMKFT-DM-AK
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Milton Keynes and be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same.
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme, giving you everything you need
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Online Interview via Teams -- your chance to shine
Role Essentials
- Based in Milton Keynes (office-based only -- NO remote working)
- Must be 18+
- Right to work in the UK (no visa sponsorship available)
- Limited full-time vacancies -- apply early!
Apply now -- your future with NHS 111 starts here.
Main duties of the job
You don't need a medical background for this role--just a genuine passion for helping others. We're looking for someone who's detail-focused, efficient, and able to balance assertiveness with empathy.
Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one.
If you're ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we'd love to hear from you!
Ready to make a difference?
Join a team that saves lives, supports communities, and values every single person who walks through the door.
Apply now -- your future with NHS 111 starts here.
About us
Why You'll Love Working with Us
Starting at £13.17 per hour, plus generous NHS pay enhancements:
- +35% uplift (up to £17.78/hr):Saturdays & weekday nights
- +69% uplift (up to £22.26/hr):Sundays & bank holidays
And of course -- the full package of NHS benefits, including:
- 27-33 days annual leave (pro rata)
- NHS pension
- Huge national discounts (retail, travel, leisure, tech & more)
- Free parking
- Employee Assistance Programme
- Full-time & part-time shifts available
This is your chance to build an NHS career with real progression and stability.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
195-26-HAMKFT-DM-AK
Job locations
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview an online interview with a 111 Health Advisor Call Handler from the ambulance service, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at[email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 3 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Assessment session an online assessment session gauging your listening and understanding skills, critical thinking skills and problem-solving skills. You will need to have access to a webcam and a laptop or PC to do the assessments (you will need to use a keyboard).
- Interview an online interview with a 111 Health Advisor Call Handler from the ambulance service, discussing your skills, experience and providing an opportunity for you to find out more about the role.
Disability support
If you have any queries relating to disability and the role or recruitment process, get in touch at[email protected]
Please be advised that South Central Ambulance Service reserves the right to close this campaign earlier than the advertised closing date.
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Person Specification
Qualifications
Essential
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
Desirable
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
Knowledge
Essential
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Milton Keynes, Buckinghamshire
Milton Keynes
MK5 8HJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Non Emergency Patient Transport Dispatcher
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 195-26-335-PRA-SEP
Job summary
About the Role
South Central Ambulance Service (SCAS) is seeking motivated and organised individuals to join our Non-Emergency Patient Transport Service (NEPTS) Contact Centre as a PTS Dispatcher. This is a vital role ensuring our patients are transported safely, punctually and with dignity to their healthcare appointments.
You will work in a fast-paced environment where excellent communication, effective coordination and strong decision-making skills are essential. As the main point of contact for our NEPTS operational staff, you will help deliver a high-quality patient experience while supporting the smooth running of our service.
Main duties of the job
Key Responsibilities:
As a PTS Dispatcher, you will:
- Prioritise, allocate and dispatch patient journeys to ensure appointment times are met.
- Use live mapping and patient transport systems to manage real-time patient activity and vehicle availability.
- Communicate clearly and professionally with NEPTS crews, call handlers, healthcare professionals, patients and relatives.
- Respond to changes in patient transport requirements and adjust resources accordingly.
- Support operational staff by providing accurate journey information and resolving issues such as delays or vehicle breakdowns.
- Monitor workloads throughout the shift and ensure crews have all planned work.
- Participate in audits, service improvement initiatives and team meetings.
- Uphold SCAS values and contribute to a positive, supportive Contact Centre culture.
About us
Benefits we offer:
- Full training and a range of courses which you can book locally.
- Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time).
- Automatic enrolment into the NHS Pension Scheme.
- Access to continual professional development within SCAS and the wider NHS.
- Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team.
- NHS Discounts in over 200 + stores saving money on holidays, days out, car insurance, restaurants, clothing and much more.
- Ability to join our staff networking groups (as a member, ally or just for interest).
Corporate Induction
It's really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability).
All new starters need to attend our *Corporate Induction in person, this is held over one and half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed.
*Please note - depending on your role additional training may be required following on from your corporate induction.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata, per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
195-26-335-PRA-SEP
Job locations
Southern House
Sparrowgrove
Otterbourne
SO21 2RU
United Kingdom
Job description
Job responsibilities
About Us
South Central Ambulance Service NHS Foundation Trust provides highquality nonemergency patient transport across Hampshire and Milton Keynes. Our NEPTS Contact Centre plays a crucial role in coordinating journeys for hundreds of patients per day with varying clinical needs.
You will be joining a supportive team committed to delivering outstanding patientcentred care.
What We Are Looking For:
We welcome applicants who can demonstrate:
- Excellent communication and customerservice skills
- Confidence in handling multiple tasks and making effective decisions under pressure
- Strong IT, mapping and datahandling skills
- The ability to work as part of a team and build positive working relationships
- A commitment to providing a safe and highquality patient transport service
Experience in dispatching, transport coordination or healthcare settings is desirable but full training will be provided.
Working Pattern:
Our NonEmergency Patient Transport Service operates 365 days a year. Dispatchers work between 05:00am and 01:00am, seven days per week, on a rolling 10week rota. The rota includes varying shift lengths between 6 hours and 11.5 hours; however, the pattern is static and repeats every 10 weeks, meaning your shift pattern is predictable and does not change from cycle to cycle. Your working hours will be averaged of 37.5 hours per week.
Training/Start date for the role:
Interviews for this role are scheduled to take place on the 17th and 19th August 2026 between 1pm and 6pm. Training/start date will begin on the 1st October 2026, which will be classroom based for 5 days from 08:00am until 16:00pm at Southern House, Otterbourne Winchester. This will be followed by a crew day and finally a day for eLearning. You will then move into observation shifts in the live environment before formally joining the rolling rota.
Before interview an electronic type test will need to be completed. You will be sent the link for completion via email.
A Standard DBS check will be required for this role.
Safeguarding, Values and Conduct
SCAS is committed to safeguarding children, young people and adults at risk. All staff are expected to promote and uphold the Trusts values and operate in line with policies on equality, diversity, confidentiality, infection prevention and health and safety.
Job description
Job responsibilities
About Us
South Central Ambulance Service NHS Foundation Trust provides highquality nonemergency patient transport across Hampshire and Milton Keynes. Our NEPTS Contact Centre plays a crucial role in coordinating journeys for hundreds of patients per day with varying clinical needs.
You will be joining a supportive team committed to delivering outstanding patientcentred care.
What We Are Looking For:
We welcome applicants who can demonstrate:
- Excellent communication and customerservice skills
- Confidence in handling multiple tasks and making effective decisions under pressure
- Strong IT, mapping and datahandling skills
- The ability to work as part of a team and build positive working relationships
- A commitment to providing a safe and highquality patient transport service
Experience in dispatching, transport coordination or healthcare settings is desirable but full training will be provided.
Working Pattern:
Our NonEmergency Patient Transport Service operates 365 days a year. Dispatchers work between 05:00am and 01:00am, seven days per week, on a rolling 10week rota. The rota includes varying shift lengths between 6 hours and 11.5 hours; however, the pattern is static and repeats every 10 weeks, meaning your shift pattern is predictable and does not change from cycle to cycle. Your working hours will be averaged of 37.5 hours per week.
Training/Start date for the role:
Interviews for this role are scheduled to take place on the 17th and 19th August 2026 between 1pm and 6pm. Training/start date will begin on the 1st October 2026, which will be classroom based for 5 days from 08:00am until 16:00pm at Southern House, Otterbourne Winchester. This will be followed by a crew day and finally a day for eLearning. You will then move into observation shifts in the live environment before formally joining the rolling rota.
Before interview an electronic type test will need to be completed. You will be sent the link for completion via email.
A Standard DBS check will be required for this role.
Safeguarding, Values and Conduct
SCAS is committed to safeguarding children, young people and adults at risk. All staff are expected to promote and uphold the Trusts values and operate in line with policies on equality, diversity, confidentiality, infection prevention and health and safety.
Person Specification
Qualifications and Training
Essential
- GCSE English / Maths and ICT or equivalent at grade 4 or above.
Desirable
- NVQ 3 in Customer Service, or equivalent.
Knowledge and Experience
Essential
- Previous customer service experience.
- Geographical knowledge of SCAS commercial areas.
- Experience of working in a busy office environment.
- Skilled use in all latest Windows and Microsoft software e.g. operating systems and Word, Excel
Desirable
- Logistical background.
- Radio communication experience.
- Map reading skills.
Skills and Aptitudes
Essential
- Ability to effectively prioritise own workload.
- Ability to escalate problems / enquiries as necessary.
- Ability to work under own initiative and think constructively under pressure.
- Good communication skills, confident telephone manner.
- Team Player.
- Problem solving. Decision making.
- Good attention to detail.
Person Specification
Qualifications and Training
Essential
- GCSE English / Maths and ICT or equivalent at grade 4 or above.
Desirable
- NVQ 3 in Customer Service, or equivalent.
Knowledge and Experience
Essential
- Previous customer service experience.
- Geographical knowledge of SCAS commercial areas.
- Experience of working in a busy office environment.
- Skilled use in all latest Windows and Microsoft software e.g. operating systems and Word, Excel
Desirable
- Logistical background.
- Radio communication experience.
- Map reading skills.
Skills and Aptitudes
Essential
- Ability to effectively prioritise own workload.
- Ability to escalate problems / enquiries as necessary.
- Ability to work under own initiative and think constructively under pressure.
- Good communication skills, confident telephone manner.
- Team Player.
- Problem solving. Decision making.
- Good attention to detail.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Otterbourne
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove
Otterbourne
SO21 2RU
United Kingdom
Employer's website
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