Job summary

The Outpatient Appointments Administrator supports the Outpatient Appointments team by coordinating and managing patient appointments within a call centre and administrative environment. The role involves booking and monitoring outpatient appointments, managing patient referrals in line with key performance targets, and ensuring accurate data entry across hospital systems.

The post holder provides high-quality customer service to patients, clinicians, and colleagues, handling enquiries professionally and efficiently. They are responsible for prioritising workloads, maintaining data quality and confidentiality, and supporting the smooth running of administrative processes to facilitate timely patient care. The role also requires adherence to Trust policies, values, and standards, while contributing to a collaborative team environment.

This post holder may be required to work flexibility across both County Hall and Musgrove Park Hospital.

Main duties of the job

Book, amend and monitor outpatient appointments in line with speciality booking rules

Manage and track patient referrals using e-Referral systems and worklists

Provide a high standard of customer service when dealing with patients and staff via phone, email and face-to-face

Handle enquiries, messages and queries efficiently, escalating where appropriate

Maintain accurate data entry and ensure data quality across hospital systems

Support the rebooking of cancelled clinics under supervision

Ensure patient information is processed and available in a timely manner to support care

Follow Trust policies, particularly around confidentiality and data protection

Maintain organised administrative systems, including scanning, filing and handling confidential waste

Work collaboratively within a team, providing cross-cover and supporting colleagues as needed

Assist with training and induction of new staff where appropriate

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

We are seeking a Oncology Clinical Fellow to join our dynamic and progressive team at Somerset NHS Foundation Trust.

The Beacon Centre is an innovative and pioneering centre delivering specialist Oncology care to its patients.

This post offers a unique opportunity for a trainee with an interest in Oncology.

This is a fixed term 6 month position working 40 hours per week Monday-Friday with no on-call requirement.

Target start date February 2027

Main duties of the job

The appointee will be an active member of the Oncology team and will provide care to current inpatients based on Beacon Ward.

This is a fixed term 6 month position to cover ward work with a flexible one day a week to complete project work, there is an opportunity for some outpatient's work.

Applicants must be fully qualified and meet the persons specification requirements.

You will provide cover for colleagues in their absence and to deal with emergencies as the occasion demands.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

The Generic worker:

Specific duties will be discussed at interview to meet service requirement.

You will work closely with the Facilities Housekeeper, Facilities Team Leader and other Facilities Staff, Matron, Facilities Head of Catering and where applicable some Heads of Departments.

The post holder will be directed by the Facilities Team Leader to carry out a range of duties for the needs of the service.

The cleaning of the work environment following a planned and methodical approach in order to ensure all areas are included.

Examples of areas cleaned are toilets, bathrooms, and patient's single rooms, ward areas, patient's day rooms, and lounges, offices, meeting rooms, external patio areas and the immediate external vicinity of entrances, outpatients departments, kitchens and sanitary areas.

The post holder will be require to resolve fault finding on equipment used or change in cleaning schedules.

Participate in training as directed by the Facilities Team Leader. This would include training in cleaning techniques and mandatory training such as Fire Safety, Moving & Handing, COSHH, and Infection Control.

Working alongside and supporting apprentices with their daily duties, using a buddy system, ensuring they fully understand all Health and Safety aspects of the role, Trust policies and procedures.

Complete actions for environmental audits as required to monitor standards of cleanliness.

Main duties of the job

The Generic worker:

Specific duties will be discussed at interview to meet service requirement.

You will work closely with the Facilities Housekeeper, Facilities Team Leader and other Facilities Staff, Matron, Facilities Head of Catering and where applicable some Heads of Departments.

The post holder will be directed by the Facilities Team Leader to carry out a range of duties for the needs of the service.

The cleaning of the work environment following a planned and methodical approach in order to ensure all areas are included.

Examples of areas cleaned are toilets, bathrooms, and patient's single rooms, ward areas, patient's day rooms, and lounges, offices, meeting rooms, external patio areas and the immediate external vicinity of entrances, outpatients departments, kitchens and sanitary areas.

The post holder will be require to resolve fault finding on equipment used or change in cleaning schedules.

Participate in training as directed by the Facilities Team Leader. This would include training in cleaning techniques and mandatory training such as Fire Safety, Moving & Handing, COSHH, and Infection Control.

Working alongside and supporting apprentices with their daily duties, using a buddy system, ensuring they fully understand all Health and Safety aspects of the role, Trust policies and procedures.

Complete actions for environmental audits as required to monitor standards of cleanliness.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

The main elements of the job role are to ensure that, as a Team member, the Multi-Function Team support the principle of first-class patient care. This will be in the form of patient portering predominantly. Moving and interacting with patients in a safe, caring and effective way.

Maintaining a safe and clean environment and effective communication with all colleagues, patients and visitors is also essential.

The MFT will be adaptable to the needs of the service, supporting other services within the Facilities portfolio to include Switch board and Estates. The shifts are mainly between 8am-9pm with occasional requirement to cover night shifts.

Main duties of the job

*Daily contact with Patients and Visitors, by the way of delivery/collection to/from wards and departments and throughout the Hospital site.*When transporting Patients around the Hospital site ensure Standard Operating Procedures are followed to provide a safe environment for them.*Communicates with all levels of Trust staff face to face, electronically, by telephone and bleep.*Develops and maintains a strong working relationship with Department Managers and Nursing Teams.*To organise own work in conjunction with other staff groups to ensure patient care is prioritised.*Escalates operational concerns to MFT Team Leader, Facilities Manager or Duty Manager.*Work in a safe manner, observing all Infection Prevention Control measures, health & Safety, COSHH, manual handling.*Present oneself for work appropriately dressed in issued uniform, displaying identity badge in line with the trust uniform policy.*Complete all mandatory training e-learning or face to face also trust surveys.*Responsible for recording information using the trust electronic systems.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

Symphony Healthcare Services are looking for an enthusiastic and compassionate Nature-Based Health and Wellbeing Coach to join West Somerset Primary Care Network and lead the delivery of the Healthy Exmoor programme, a partnership with Exmoor National Park Authority.

This is a unique opportunity to combine person-centered health and wellbeing coaching with the natural environment to support health. You will provide personalised 1:1 coaching and facilitate group opportunities, supporting people to identify what matters to them, build confidence and self-management skills, and make positive and sustainable changes to their health and wellbeing.

This job role is a fixed term contract of 18 months, with the hours varying between 30-37.5 hours per week.

The pay rate is £13.27 per hour.

This vacancy will close at midnight on 23rd September 2026.

Main duties of the job

Working across Exmoor National Park and the wider West Somerset community, you will help people to connect or reconnect with nature and their local communities in ways that support physical health, mental wellbeing, social connection, confidence and independence. You will work creatively with existing opportunities and partners, while developing new nature-based approaches that respond to the needs and interests of local people.

You will work with a diverse range of people and communities, including those who may experience barriers to good health, social isolation or reduced confidence. You will build trusting, compassionate and non-judgemental relationships, recognising the strengths and potential within each person and supporting them to become active participants in their own health and wellbeing.

As a member of the West Somerset Primary Care Network multidisciplinary team, you will work alongside GPs, Social Prescribing Link Workers, Care Coordinators, Health and Wellbeing Coaches and community organisations, while developing close working relationships with colleagues across Exmoor National Park Authority, Somerset Council and the voluntary, community and social enterprise sector.

About us

Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.

Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).

Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.

Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.

Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).

We look forward to hearing from you and receiving your application.