Job summary

The role complements the existing clinical pharmacist team, as well as working alongside community pharmacies and other members of the PCN multi-disciplinary team to provide a comprehensive support to patients within the community, contributing to the effective and efficient use of medication. The role works alongside practice staff to ensure the best outcome for patients

Rochdale Health Alliance is a family-friendly organisation who makes the health and wellbeing of its staff a priority. We have regular training sessions and support staff to reach their full potential.

Main duties of the job

Work alongside all GP practice staff as an integrated part of the practice teams, undertaking numerous medicines related activities.

Contribute to the successful management of medicines and build capacity in the workforce at the right levels.

Help patients to get the best from their medicines by switching medications to agreed and approved protocols.

Contribute to the review and development of repeat prescribing processes/protocols/SOPs in General Practice, to improve the efficiency and effectiveness of repeat prescribing systems. This includes the promotion of electronic repeat dispensing (eRD) and online ordering.

Contribute to minimising clinical risks and aiming to reduce wasted medicines.

Be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice. Assist the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

About us

Rochdale Health Alliance is a GP federation, formed in 2016 delivering primary care services to the borough of Heywood, Middleton and Rochdale (HMR). Core business activities include supporting member practices with a range of core activities. As well as providing in hours, extended hours and weekend clinical services, the organisation supports primary care nursing in our networks together with the homeless and transient communities.

The organisation also manages GP practices across HMR and Bolton

Our bespoke primary care academy provides CPD accredited training to the primary care workforce as well as hosting a variety of student placements and summer school opportunities for aspiring medical students

Details

Date posted

08 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

B0363-26-0036

Job locations

Peterloo Medical Centre

133-137 Manchester Old Road

Middleton

Lancs

M24 4DZ

United Kingdom

Job description

Job responsibilities

Responsibilities underpinning the role

Clinical

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation.

Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

As determined by the PCN, support medication reviews and medicines reconciliation for care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies.

Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.

Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.

Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administrative

Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.

Implement efficient ordering and return processes and reducing medication wastage.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS). Promotion of Electronic Repeat Dispensing (eRD) and online ordering.

Develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.

Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.

Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services. Support the PCN in reviewing and developing practice policies for CQC requirements (This includes reviewing/development of SOPs, recording of MHRA alerts and significant events).

Job description Job responsibilities Responsibilities underpinning the roleClinical Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.As determined by the PCN, support medication reviews and medicines reconciliation for care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies. Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.Technical and Administrative Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed. Implement efficient ordering and return processes and reducing medication wastage. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS). Promotion of Electronic Repeat Dispensing (eRD) and online ordering. Develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health. Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services. Support the PCN in reviewing and developing practice policies for CQC requirements (This includes reviewing/development of SOPs, recording of MHRA alerts and significant events).

Person Specification

Personal Attributes, Values and Behaviours

Essential

• Demonstrates commitment to equality, diversity, inclusion and organisational values
• High level of accuracy and attention to detail

Knowledge and Skills

Essential

• An excellent understanding of data protection and confidentiality issues
• Proficient in MS office packages

Desirable

• Knowledge and understanding of pharmacy law and ethics and current legislation

Qualifications

Essential

• Educated to GCSE standard grade 4 & above including Maths and English (or equivalent)
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Professional registration with GPhC
• Evidence of continued professional development (CPD)

Experience

Essential

• Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy

Desirable

• Good clinical pharmacy knowledge including terminology
• An appreciation of the NHS agenda and Government targets
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing

Person Specification Personal Attributes, Values and Behaviours Essential Demonstrates commitment to equality, diversity, inclusion and organisational values High level of accuracy and attention to detail Knowledge and Skills Essential An excellent understanding of data protection and confidentiality issues Proficient in MS office packages Desirable Knowledge and understanding of pharmacy law and ethics and current legislation Qualifications Essential Educated to GCSE standard grade 4 & above including Maths and English (or equivalent) BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Professional registration with GPhC Evidence of continued professional development (CPD) Experience Essential Experience of working as a qualified, registered pharmacy technician in primary care, community, or hospital pharmacy Desirable Good clinical pharmacy knowledge including terminology An appreciation of the NHS agenda and Government targets An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rochdale Health Alliance

Address

Peterloo Medical Centre

133-137 Manchester Old Road

Middleton

Lancs

M24 4DZ

United Kingdom

Employer's website

https://rochdalehealthalliance.co.uk/ (Opens in a new tab)

Employer details

Employer name

Rochdale Health Alliance

Address

Peterloo Medical Centre

133-137 Manchester Old Road

Middleton

Lancs

M24 4DZ

United Kingdom

Employer's website

https://rochdalehealthalliance.co.uk/ (Opens in a new tab)

Job summary

This role is being advertised on behalf of Littleborough Group Practice and the successful applicant will be directly employed by Littleborough Group Practice.

We are seeking a dedicated and organised Care Navigator to join our lovely reception team at Littleborough Group Practice. The successful candidate will play a vital role in coordinating patient care, providing administrative support, and ensuring seamless communication between patients and healthcare providers. This paid position offers an excellent opportunity for individuals with strong organisational skills and a passion for delivering compassionate care. The ideal applicant will possess relevant office experience and be proficient in various computer applications. A higher hourly rate provided depending on experience.

Main duties of the job

• Act as the primary point of contact for patients, providing courteous and professional assistance via phone and in person
• Manage patient appointments, scheduling, and follow-up communications efficiently
• Maintain accurate records through data entry and administrative tasks using clinical systems EMIS and DOCMAN.
• Assist with processing paperwork, billing, and insurance documentation
• Coordinate with healthcare providers to facilitate patient care plans
• Ensure all communication adheres to confidentiality standards and organisational policies
• Utilise organisational skills to prioritise tasks effectively in a fast-paced environment
• Perform general clerical duties including typing, filing, and maintaining office supplies

About us

About us

Littleborough Group Practice is a CQC-rated Good, EMIS Web practice caring for approximately 8,600 patients. We are a training practiceand a member of Pennines PCN.

Our team:

• 3 GP Partners
• 3 Salaried GPs
• Advanced Nurse Practitioner
• Minor Illness Nurse
• Practice Nurse
• 2 Healthcare Assistants
• Clinical Pharmacist
• Nursing Associate
• Social Prescriber

This skill mix means workload is genuinely shared, with patients seen by the most appropriate clinician.

About Littleborough

Littleborough is a picturesque market town on the edge of the South Pennines, with Hollingworth Lake and miles of moorland on the doorstep yet only 30 minutes by train to Manchester and a short drive from the M62.