Job description

Job responsibilities

The Social Prescribing Link Worker will work as part of the WIN PCN multidisciplinary team to support patients whose health and wellbeing are affected by non-medical factors. The postholder will take a person-centred approach, helping individuals identify what matters most to them and connecting them with appropriate community groups, services and support networks.

The successful candidate will manage referrals from GP practices and other healthcare professionals, providing personalised support to empower patients to improve their health, wellbeing and independence.

Key Responsibilities:

• Accept referrals from GP practices and other members of the multidisciplinary team.
• Provide one-to-one support through personalised conversations to identify patient needs, strengths and aspirations.
• Co-produce simple, achievable wellbeing plans with patients and support them in achieving their goals.
• Connect patients with local community groups, activities, statutory services and voluntary organisations.
• Support patients who may be experiencing loneliness, social isolation, low confidence, housing concerns, financial difficulties, bereavement, lifestyle challenges or other factors impacting their wellbeing.
• Build and maintain relationships with community organisations and develop a thorough understanding of local services and resources.
• Support patients to become more active participants in managing their own health and wellbeing.
• Work collaboratively with GPs, Care Coordinators, Pharmacists, Pharmacy Technicians, Paramedics, Physiotherapists and other healthcare professionals.
• Maintain accurate and up-to-date records on relevant clinical systems and reporting platforms.
• Participate in MDT meetings, team meetings, training and service development activities.
• Contribute to the monitoring and evaluation of the Social Prescribing service, including the collection of outcome data.
• Adhere to organisational policies relating to safeguarding, confidentiality, information governance, equality and diversity, and health and safety.
• Promote the aims and objectives of WIN PCN and support the delivery of high-quality patient-centred care.

The postholder will be expected to work flexibly across the WIN PCN area and demonstrate a commitment to reducing health inequalities and improving outcomes for local patients and communities.

Person Specification

Knowledge and Skills

Essential

• Understanding of the social determinants of health and wellbeing.
• Knowledge of safeguarding principles and confidentiality requirements.
• Excellent communication, listening and interpersonal skills.
• Ability to build rapport and develop trusting relationships.
• Ability to motivate and empower people to make positive changes.
• Strong organisational and time management skills.
• Ability to prioritise and manage a caseload effectively.
• Competent IT skills, including Microsoft Office and electronic record systems.
• Ability to work as part of a multidisciplinary team.

Desirable

• Knowledge of local community groups, services and support networks.
• Understanding of the role of Primary Care Networks and multidisciplinary working.
• Knowledge of behaviour change techniques and personalised care approaches.

Personal Attributes

Essential

• Compassionate, approachable and non-judgemental.
• Motivated and enthusiastic with a positive attitude.
• Ability to work flexibly and adapt to changing service needs.
• Commitment to equality, diversity and inclusion.
• Commitment to improving patient outcomes and reducing health inequalities.
• Full UK driving licence

Experience

Essential

• Experience of working directly with individuals in a health, social care, community, wellbeing or voluntary sector setting.
• Experience of providing person-centred support.
• Experience of working with people facing social, emotional or practical challenges.
• Experience of building effective relationships with individuals and partner organisations.
• Experience of working independently and managing a workload.

Desirable

• Experience of working within Primary Care, General Practice or the NHS.
• Experience within a Social Prescribing role.
• Experience of supporting vulnerable adults and reducing health inequalities.
• Experience of partnership working across health, social care and voluntary services.

Qualifications

Essential

• GCSE Grade C/4 or above (or equivalent) in English and Maths.
• Evidence of ongoing personal and professional development.

Desirable

• Relevant qualification in Health & Social Care, Community Development, Counselling, Psychology, Public Health or a related field.
• Social Prescribing Link Worker qualification or willingness to undertake relevant training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wyre Integrated Network Limited

Address

Beechwood Surgery, The Old Bank

155 Victoria Road East

Thornton-Cleveleys

Lancashire

FY5 5HH

United Kingdom

Employer's website

https://www.beechwoodsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Responsibilities

Manage the repeat prescribing reauthorisation process by reviewing requests for repeat prescriptions and medicines reaching review dates; make necessary changes as an independent prescriber, and ensure patients are booked in for necessary monitoring tests where required.

Reconcile medicines following hospital discharge, identify and rectify unexplained changes, perform a clinical medication review, including dose titration and booking of follow-up tests and work with patients and community pharmacists to ensure patients receive the medicines they need post discharge.

Manage patients and health care professionals medicine queries, including providing telephone patient advice.

Support the Practice to deliver on QOF and locally commissioned services.

Run own special interest clinics where responsible for prescribing as an independent prescriber for conditions where medicines have a large component.

Provide medicines information and training to Practice healthcare professionals and admin staff.

Review daily Pathology results for patients on known medicines.

Lead as a source of medicines information for all the practice team and patients (e.g. doses, side effects and out of stock queries)

Lead on changes in evidence-based prescribing.

Contribute to reductions in medicine related hospital admissions and readmissions by supporting patients to get the best outcomes from their medicines and identifying and addressing medicines related issues.

Develop and manage new services that are built around new medicines or NICE guidance where a new medicine/recommendations allow the development of a new care pathway (eg DOACs)

Plan, manage, monitor, advise and review general pharmaceutical care programmes for patients in core areas including long term conditions.

Person Specification

Qualifications

Essential

• Completion of an undergraduate degree in Pharmacy, and
• registration with the General Pharmaceutical Council.
• Member of the Royal Pharmaceutical Society (RPS)
• Member of or working towards (through foundation) RPS
• Faculty membership
• Independent prescribing qualification

Desirable

• Extensive post qualification experience working with patients and the multidisciplinary healthcare team.
• In-depth clinical knowledge of medicines and applied therapeutics.
• An appreciation of the nature of General Practice.
• Excellent interpersonal and communication skills.
• Good IT skills.
• An awareness of the breadth of common acute and long-term conditions that are likely to be seen in a general medical practice.
• Previous General Practice or Hospital experience is essential.
• Recognises priorities when problem solving and identifies deviations from the normal pattern and can refer to GPs when appropriate.
• Work effectively independently and as a team member.
• Demonstrates accountability for delivering professional expertise and direct service provision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queensway Medical Centre

Address

Queensway

Poulton-le-fylde

Lancashire

FY6 7ST

United Kingdom

Employer's website

https://www.queenswaymedicalcentre.nhs.uk/ (Opens in a new tab)