Job description

Job responsibilities

Responsible for scheduling work, managing resource and priority conflicts.

Direct supervision of drivers and coordinators to ensure work is completed in-full, on-time and to therequired quality.

Contribute to a safe working environment.

Work with staff and customers at all levels to ensure proper management of change, compliance and reporting of non-compliance.

Ensuring escalation protocols are followed.

Management of staffing issues, adhering to the best standard of care, confidentiality and civility at all times.

Person Specification

Knowledge

Essential

• Excellent communication skills both written and oral.
• Confident with technology, proficient with Microsoft tools such as Excel & Word - Ability to work under pressure and to tight deadlines
• Able to influence, motivate and supervise staff

Desirable

• Good understanding and practical experience of using and management of transport-based systems.
• Route planning skills and knowledge of local area

Experience

Essential

• Experience of driving commercial vehicles
• Working knowledge of vehicle and drivers' regulations

Desirable

• Experience of working in a busy traffic office environment at supervisory level.

Qualifications

Essential

• Full UK Driving Licence
• Basic literacy & numeracy qualifications

Desirable

• Categories C1 & D1 on driving licence
• Customer Services NVQ
• First Aid
• Advanced Driving
• GCSE English, Maths and IT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

QE Facilities

Address

QEF Spire House

Spire Road

Washington

NE37 3ES

United Kingdom

Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Driving vehicles adhering to schedules and driving regulations.Moderate to intense physical effort while lifting and carrying items (up to 25kgs) in line with Trust and Directoratepolicies and procedures. Deliveries up and down stairs in some locations.Daily exposure to bodily fluids, blood, fresh tissue, infective agents, and hazardous chemicals associated with pathologyspecimen collection and transportation.Frequent exposure to unpleasant working conditions e.g., inclement weather, exposure to fumes, dust, and dirt.Regularly washing and cleaning of vans exterior and interior.Varying degrees of mental effort are required throughout the day e.g., there will be a requirement to take instructions,Customer Care Managers. & Pathology staff some of which will need to be written down and these instructions mayalter the transport run previously given to driver.Driving in all types of weather/light conditions requiring mental awareness.Ability to plan routes, responding to changes as required e.g., traffic problems.

Person Specification

Experience

Essential

• Experience of driving commercial vehicles

Knowledge

Essential

• Strong communication skills, interpersonal skills and ability to express empathy
• Route planning skills and knowledge of local area.
• Ability to respond to traffic problems, re-routing as required avoiding delays in transportation of patients and/or specimens.
• Able to prioritise urgent schedules.
• Knowledge of health & safety regulations and expectations
• Knowledge/awareness of basic car maintenance

Desirable

• Manual Handling Skills

Driving Licence

Essential

• Full UK Driving Licence
• Basic literacy & Numeracy qualifications

Desirable

• First Aid
• Basic Vehicle Maintenance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

QE Facilities

Address

QEF Spire House

Glover Industrial Estate

Washington

NE37 3ES

United Kingdom

Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ensure the Building Energy Management Systems are being operated effectively, efficiently

Ensure the Building Energy Management Systems are optimised and aligned to the departmental operational times a temperatures.

Use the BEMS and energy management software to routinely analyse performance of energy plant and equipment.

Investigate variances, faults and anomalies on building energy performance, where related to energy plant, infrastructure and metering, working with relevant staff as appropriate.

Assist with provision of technical information and insight to support development and implementation of the Groups decarbonisation strategy, agreed KPIs, and other management team requests.

Develop and implement a routine monitoring of all relevant energy systems under BMS control; ensure, or adjust where appropriate, variables to ensure systems and plant is operating within agreed design parameters.

Manage BMS updates including license, software and security updates, working with Estates & Facilities Colleagues, PFI Partners & FM Service Providers and IT as required.

Manage security access for the BMS, i.e. maintaining up to date user access, purging obsolete profiles, ensuring security updates where required.

Work with engineering and maintenance colleagues to ensure the compliant upgrade and compatibility of BMS hardware and systems.

As needed, liaise with Regulators, Competent Authorities, and other stakeholders

Assist in design and project commissioning to ensure that BMS controls for relevant energy plant and systems are properly commissioned in line with BMS controls specifications.

Ensure new metering is correctly configured in BMS, operating and connected through to energy management software.

Support projects with metering and data validation through the BMS

Investigate and identify anomalies, including where BMS commissioning requires investigation and refining, with remedial action implemented as appropriate.

Monitor agreed alarms on BMS-controlled energy systems; take initial corrective action where possible, escalating to relevant Estates Engineers and recommending action as required.

In collaboration with other Estates & Facilities colleagues, develop a system for appropriate alarm schedules and responses.

Identify opportunities to implement further control measures through the BMS to reduce energy consumption/improve energy efficiency of buildings.

Provide input on Planned Preventative Maintenance (PPM) programmes and schedules for appropriateness and sufficiency.

Work closely with the Estates Engineers and Energy Team Colleagues to ensure good communications between the BMS and energy management software, to monitor consumption and environmental conditions, and to support the Energy Team in compilation of utility and carbon data for all reporting requirements.

Development and undertake energy surveys where energy plant and BMS controls are relevant.

Plan, organise and balance work and deadlines effectively.

Maintain an excellent working knowledge of lead practice in BMS application; provide specialist advice and recommendation as required.

Maintain technical knowledge on relevant building services including boiler systems, AHUs, chillers, AC systems, ventilation, etc.

Raising orders and managing sub-contractors including BMS Specialists commissioned to complete specific briefs which have been developed.

Management of BMS Maintenance contracts, controlling the budget and management of subcontractor to ensure satisfactory delivery of the service.

Work within team supporting and covering others to meet KPI targets and the needs of the service.

Comply with the requirements of the Health & Safety at Work Act 1974 and other relevant policies and procedures - issued by the Estates Department.

To work in accordance with the requirements of Building Regulations and all relevant HTMs (Health Technical Memorandums) and HBNs (Health Building Notes) for the Group.

To comply with all Group policies, procedures and practices and to be responsible for keeping up to date with any changes.

To participate in an annual Performance Appraisal Development Review (PADR) with team leader when required.

To undertake and maintain completion of statutory and mandatory training as necessary.

To undertake and maintain all necessary training on plant, equipment and procedures required to undertake your role safely.

If required undertake on-call duties as part of the on-call team to ensure that emergency repairs, adverse weather support including snow clearance and gritting are attended to, in and out of normal hours in line with on-call agreement.

If required in exceptional circumstances, undertake shift or shift relief duties as part of the shift rota team on a short-term basis to ensure all emergency repairs and planned maintenance is carried out as required in and out of normal working hours in line with the shift agreement.

A flexible approach to service delivery across all Group sites and premises. The post holder will be expected to undertake works across all Group sites and premises.

Ensures safety of all plant maintenance under their control and work undertaken in an equally safe, efficient and economic manner and that they meet regulations/guidelines. For example, manage and control risk and safety within an asbestos environment.

Acts as an Authorised Person where required.

Acts as a Competent Person where required.

Complies with the Groups standing orders, financial instructions including department/NHS control regulation. Manages working budget, and maintenance contracts in area of responsibility. Raising payment documentation for work carried out, also ordering of equipment.

Produce technical support and reports as required within area of responsibility. Compiles and produces memos, letters, both internal and external and correspond daily on e-mail with other departments and units within the Group.

Assists in ensuring adequate records are maintained and where required assists with the Property Appraisal, etc. Compiling of data bases for equipment, inspections and compliance issues.

Assist with identifying Works Programme and Capital Work requirements. Instigating and manage schemes within works programme and Capital Scheme liaising with Contractors and Service requirements for new works and alterations within area of responsibility and discipline, also attending contractual and progress meetings.

Prepares, operates and manages maintenance schedules within the mechanical and electrical infrastructure for the Group sites in conjunction with the Estates Managers.

Liaises with, and where necessary, the managing, monitoring and supervision of Contracts Staff in the management of the estate and its assets.

Adopts and promotes all Group Policy including Health and Safety Policy, responsible for supervising COSHH records and databases within the department, with special responsibility for statutory requirements associated with the estate.

Person Specification

Essential

Essential

• oEducated to degree level in a relevant subject, or evidence of significant experience working with BMS systems, i.e. time- served apprentice.
• oTrained in use of BMS software, oKnowledge of Building Management Systems and their use in a complex organisation to save energy
• oExtensive specialist knowledge of all statutory legislation, ie H&S Codes of Practice, COSHH, Building and Engineering Planning Law and DoH requirements applicable to Health Service premises (E)
• oKnowledge of CDM Regulations & HTM design guides (E)
• oKnowledge of energy and carbon systems including Low & Zero Carbon energy technologies.

Desirable

• oExperience of large complex estates and organisations such as NHS Trusts, Health Boards and acute hospital sites.
• oExperience of working on complex ventilation systems.
• oExperience of managing contractors and coordinating/managing projects
• oKnowledge or experience of smart data.
• oExcellent analytical skills, with attention to detail and accuracy, and ability to produce reports and recommendations.
• oFull Driving Licence (D)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

QE Facilities

Address

Queen Elizabeth Hospital

Queen Elizabeth Hospital Estates dept.

Gateshead

NE9 6SX

United Kingdom

Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Inform senior staff if asked or expected to work unsupervised without the relevant training or level of competence.

Attend training courses and partake in any other training strategies (mandatory and non-mandatory) as required to maintain knowledge and skills as required, this may involve overnight stay away from home.

Participate in own 1:1 meetings and PDP development.

Assist with the supervision and teaching in decontamination practices to new and less experienced technicians.

Support departmental needs to ensure monitoring, maintenance & servicing requirements of endoscopes and theatre instruments are undertaken in a way that offers little service disruption and report accordingly to senior staff

Ensure routine tests are undertaken and recorded in accordance with the Planned Preventative Maintenance Schedules, Quality Standards and Guidance.

Undertake regular audits of decontamination and sterilisation processes and action any discrepancies to departmental guidelines.

To adhere to the recommendations for the Control of Substances Hazardous to Health (COSHH) and risk assessments appropriate to the clinical area.

Inspect equipment within the decontamination cycle to ensure processes are effective

Recognise devices by name and ensure theatre trays endoscopes are repacked correctly with correct instruments ancillary items, responsible for checking loan devices/trays and ensuring the correct items delivered prior to clinical use.

Attend and participate in departmental meetings

Support the development or refreshing standard operating procedures according to service change and modernisation

Will come into contact with remnants of blood, body tissue or offensive by-products as part of the cleaning cycles

The role is physically demanding and requires significant amounts of manual handling

Person Specification

Knowledge & Skills

Essential

• Ability to train staff in decontamination systems
• Team worker
• Ability to stay calm/work under pressure
• Flexible
• Professional manner at all times
• Good communication skills, written and spoken
• Knowledge of Infection Control, Health & Safety, COSHH
• Manual handling

Desirable

• Knowledge and experience in the decontamination of reusable medical devices

Experience

Essential

• Ability to work as part of a team and autonomously
• work accurately under pressure
• Ability to work to Standard Operating Procedures
• A working knowledge of keyboard, typing and computer skills(
• Ability to use initiative
• Time management and organisational skills

Desirable

• Supervisory experience
• Involvement with change, quality assurance and innovation work
• Decontamination/warehouse experience

Qualifications

Essential

• Education to GCSE or equivalent, including Maths and English

Desirable

• NVQ3 (Technical Certificate Decontamination) or equivalent level of knowledge and experience through decontamination training
• Willingness to attend training throughout the duration of being in post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

QE Facilities

Address

Queen Elizabeth Hospital

Sheriff Hill

Gateshead

NE9 6SX

United Kingdom

Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for reliable, flexible and well-motivated individuals who take pride in their work, to work as Domestics Supervisor at QE Hospital. Main job purpose and duties are focused around the cleaning of the patient environment. Duties may also include food and beverage service in the patient environment.

We are committed to the delivery of a high quality patient experience. The successful candidates will be expected to maintain high standards of cleanliness. You must be able to work effectively as part of a team under pressure and have a flexible attitude to your work to meet service needs.

• Ordering and maintaining stock using stock management system. Order non stock items to meet service needs
• Carry out return to work interviews, complete step one reviews in line with the managing attendance policy

Person Specification

Knowledge

Essential

• oUnderstanding customer care and quality standards (E)
• oCleaning procedures and protocols (E) oCleaning chemicals application and storage(
• Experience working in a domestic role/in a healthcare setting at a Supervisory level (E)

Desirable

• oConstructive team working and participation including multi-disciplinary team relationships
• oPersonal organisation and time management
• oExcellent communicator (written and verbal)
• oGood organisational skills
• oAbility to work under pressure and to tight dead lines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

QE Facilities

Address

Queen Elizabeth Hospital

Sherriff Hill

Gateshead

NE9 6SX

United Kingdom

Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)