Job summary

The purpose of ABLs Be U Norfolk service is to support adults who are on the autism pathway through support in challenges they may be experiencing, build on strengths and formally assess where required.

Main duties of the job

As an Assistant Psychologist, you will support the delivery of a high-quality autism diagnostic service for adults across Norfolk, working alongside the multidisciplinary team to assist with referrals, screening, assessments and the preparation of diagnostic reports. You will provide information and support to clients, families, carers and professionals, contribute to appropriate assessments and care pathways, and ensure accurate and confidential client records are maintained. You will work collaboratively with colleagues, participate in clinical and managerial supervision, and contribute to evidence-based practice, audit, quality assurance, research and service improvement. You will manage delegated tasks effectively, maintain professional standards and mandatory training, and support the Service Lead and wider team with reporting, projects and other responsibilities as required.

About us

ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective, and relevant health care services in partnership with individuals, communities and stakeholders.

Job summary

Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.

Working Pattern: 30 hours per week - Mon, Tue, Thur, Fri

Salary:£20,241.91 (Pro-Rata) per annum

Main duties of the job

Working as part of our multidisciplinary team, you will be responsible for providing a safe, efficient and compassionate phlebotomy service to our patients.

About us

Norfolk Primary Care Ltd is a Community Interest Company. It was established to:

• Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
• Help with challenges identified by practices workload, GP recruitment, sharing best practice.
• Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
• Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
• Work within health systems to provide patient care in innovative and solution-focused ways.
• We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.

If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.

Details

Date posted

08 October 2026

Pay scheme

Other

Salary

£20,241.91 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

E0179-1096

Job locations

Millwood Medical Practice

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

United Kingdom

Job description

Job responsibilities

The following are the core responsibilities of the Phlebotomist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Obtain patient consent for the collection of blood samples.
• Perform venepuncture in accordance with local policies and procedures.
• Maintain accurate patient records using SystmOne.
• Ensure the correct labelling, packaging and storage of samples for transportation to the laboratory.
• Work collaboratively within the wider practice team.
• Recognise and escalate safeguarding concerns appropriately.
• Act as a chaperone when required.
• Maintain stock levels within clinical rooms.
• Perform Urinalysis

In addition to the primary responsibilities, the healthcare assistant may be requested to:

• Participate in practice audit as directed by the audit lead
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the practice
• Complete opening and closing procedures in accordance with the duty rota
• Support infection prevention and control procedures.
• Promote patient wellbeing and provide opportunistic health advice where appropriate.

Job description Job responsibilities The following are the core responsibilities of the Phlebotomist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Obtain patient consent for the collection of blood samples. Perform venepuncture in accordance with local policies and procedures. Maintain accurate patient records using SystmOne. Ensure the correct labelling, packaging and storage of samples for transportation to the laboratory. Work collaboratively within the wider practice team. Recognise and escalate safeguarding concerns appropriately. Act as a chaperone when required. Maintain stock levels within clinical rooms. Perform UrinalysisIn addition to the primary responsibilities, the healthcare assistant may be requested to: Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Support infection prevention and control procedures. Promote patient wellbeing and provide opportunistic health advice where appropriate.

Person Specification

Experience

Essential

• Experience of working with general public
• Experience of working in a healthcare setting
• Venepuncture

Desirable

• Experience of working in a primary care environment
• Chaperone procedure
• Ability to record accurate clinical notes

Skills and Abilities

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure and in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilise resources
• Punctual and committed to support the team effort

Desirable

• Competent in the use of Office and Outlook
• EMIS / SystmOne / Vision user skills

Qualifications

Essential

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• Phlebotomy certification

Person Specification Experience Essential Experience of working with general public Experience of working in a healthcare setting Venepuncture Desirable Experience of working in a primary care environment Chaperone procedure Ability to record accurate clinical notes Skills and Abilities Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Polite and confident Flexible and cooperative Motivated Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure and in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilise resources Punctual and committed to support the team effort Desirable Competent in the use of Office and Outlook EMIS / SystmOne / Vision user skills Qualifications Essential Healthcare qualification (level 3 or 4) or working towards gaining equivalent level Phlebotomy certification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Millwood Medical Practice

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Millwood Medical Practice

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Job summary

Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.

Hours: 37.5 hours per week

Salary: Negotiable (Depending on qualifications and experience)

We hold the right to close the advert early dependent upon application volumes.

Interviews are scheduled to take place week commencing 2nd and 9th of November.

Main duties of the job

An exciting opportunity has arisen to join Norfolk Primary Care, working as a Pharmacy Technician across a Primary Care Network in Norwich.

As a pharmacy technician you will work alongside our Clinical Pharmacists as a key member of the GP practice teams, contributing to prescribing of the highest quality, safety and value, supporting medicines optimisation and prescribing processes.

You will provide support to our GPs, Pharmacists, other clinical staff and reception teams, co-ordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with our patients, carers, hospital and community pharmacies, responding to medication queries and updating medical records.

About us

Norfolk Primary Care Ltd is a Community Interest Company. It was established to:

• Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
• Help with challenges identified by practices workload, GP recruitment, sharing best practice.
• Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
• Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
• Work within health systems to provide patient care in innovative and solution-focused ways.
• We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.

If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.

Details

Date posted

07 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

E0179-1098

Job locations

Roundwell Medical Centre

25-27 Dr Torrens Way

Costessey

Norwich

NR5 0GB

United Kingdom

Job description

Job responsibilities

Key Responsibilities:

To be part of the West Norwich Primary Care Network (PCN), working as a key member within the GP practice teams, contributing to prescribing of the highest quality, safety and value and supporting medicines optimisation.

Reporting to a Clinical Pharmacist, the post holder will provide support to the GPs, Pharmacists, Dispensers, other clinical staff and reception teams to co-ordinate discharge summaries, medication reviews and ensure the safe prescribing of medication. The post holder will support the development of a safe, cost effective, efficient practice repeat prescribing system through reviewing, improving and implementing medicines management processes.

Your core role in the GP practices will cover responsibilities in clinical, and technical and administrative areas.

Clinical:

• Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
• Carrying out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
• As determined by the PCN practices, supporting medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacists, and referring to the pharmacist for structured medication reviews.
• Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
• Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients.
• Supporting initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
• Support the Clinical Pharmacist in SMRs i.e. organise necessary monitoring test prior to SMR
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients

Technical and Administrative:

• Working with the GP practice multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes and reducing wastage.
• Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS) and electronic Repeat Dispensing (eRD)
• Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health.
• Supervising practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

The role will also require pharmacy technicians to support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services. In addition, pharmacy technicians will assist in the delivery of medicines optimisation incentive schemes (e.g. medicines switches) and patient safety audits.

Training requirements

Pharmacy technicians are registered healthcare professionals, who have been undertaking clinical and technical roles in hospitals, community and primary care. Their initial 2-year training is mandated by the General Pharmaceutical Council (GPhC), which specifies criteria to register as a pharmacy technician and this covers the education, training and experience requirements.

The role may require travel between GP practice sites within the PCN area.

Job description Job responsibilities Key Responsibilities:To be part of the West Norwich Primary Care Network (PCN), working as a key member within the GP practice teams, contributing to prescribing of the highest quality, safety and value and supporting medicines optimisation.Reporting to a Clinical Pharmacist, the post holder will provide support to the GPs, Pharmacists, Dispensers, other clinical staff and reception teams to co-ordinate discharge summaries, medication reviews and ensure the safe prescribing of medication. The post holder will support the development of a safe, cost effective, efficient practice repeat prescribing system through reviewing, improving and implementing medicines management processes.Your core role in the GP practices will cover responsibilities in clinical, and technical and administrative areas.Clinical: Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carrying out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. As determined by the PCN practices, supporting medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacists, and referring to the pharmacist for structured medication reviews. Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities. Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients. Supporting initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing. Support the Clinical Pharmacist in SMRs i.e. organise necessary monitoring test prior to SMR Manage shared care protocols and liaise with Clinical Pharmacists for more complex patientsTechnical and Administrative: Working with the GP practice multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes and reducing wastage. Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS) and electronic Repeat Dispensing (eRD) Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health. Supervising practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.The role will also require pharmacy technicians to support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services. In addition, pharmacy technicians will assist in the delivery of medicines optimisation incentive schemes (e.g. medicines switches) and patient safety audits.Training requirementsPharmacy technicians are registered healthcare professionals, who have been undertaking clinical and technical roles in hospitals, community and primary care. Their initial 2-year training is mandated by the General Pharmaceutical Council (GPhC), which specifies criteria to register as a pharmacy technician and this covers the education, training and experience requirements. The role may require travel between GP practice sites within the PCN area.

Person Specification

Experience

Essential

• Experience of working as a qualified, registered pharmacy technician in a patient facing role e.g. primary care, community or hospital pharmacy
• Experience of working with I.T systems i.e. Microsoft Office and or Clinical Systems
• Experience of following set procedures and protocols and working to quality standards
• Experience of working in a busy environment and meeting deadlines

Desirable

• Understanding of the implications of national priorities for the team and service
• An appreciation of the nature of GPs and general practice. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
• Experience and an awareness of common acute and long-term conditions that are likely to be seen in general practice

Qualifications

Essential

• Completion of or be enrolled in, be undertaking or be prepared to start an approved 18-month training pathway (e.g. Primary care pharmacy educational pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)).
• Self-development through continuous professional development activity
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Registered with the General Pharmaceutical Council

Desirable

• Registration with the Association of Pharmacy Technicians

Training

Essential

• To be eligible for this post candidates must have completed or be enrolled in, be undertaking or be prepared to start an approved 18-month training pathway (e.g. Primary care pharmacy educational pathway (PCPEP)) Pharmacy technicians must be registered with the General Pharmaceutical Council. Entry to the PCPEP programme will include the option for an accreditation of Prior Learning (APEL) process.

Skills & Abilities

Essential

• Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
• Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
• Excellent interpersonal, influencing and negotiation skills organisation skills with the ability to constructively challenge the view and practices of managers and clinicians
• Ability to work under pressure and to meet deadlines
• Good IT skills
• Ability to maintain confidentiality
• Ability to use own initiative, discretion and sensitivity
• Has attention to detail, able to work accurately, identifying errors quickly and easily

Desirable

• Ability to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions
• Full driving license
• Able to analyse and interpret prescribing data

Person Specification Experience Essential Experience of working as a qualified, registered pharmacy technician in a patient facing role e.g. primary care, community or hospital pharmacy Experience of working with I.T systems i.e. Microsoft Office and or Clinical Systems Experience of following set procedures and protocols and working to quality standards Experience of working in a busy environment and meeting deadlines Desirable Understanding of the implications of national priorities for the team and service An appreciation of the nature of GPs and general practice. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing Experience and an awareness of common acute and long-term conditions that are likely to be seen in general practice Qualifications Essential Completion of or be enrolled in, be undertaking or be prepared to start an approved 18-month training pathway (e.g. Primary care pharmacy educational pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)). Self-development through continuous professional development activity BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Registered with the General Pharmaceutical Council Desirable Registration with the Association of Pharmacy Technicians Training Essential To be eligible for this post candidates must have completed or be enrolled in, be undertaking or be prepared to start an approved 18-month training pathway (e.g. Primary care pharmacy educational pathway (PCPEP)) Pharmacy technicians must be registered with the General Pharmaceutical Council. Entry to the PCPEP programme will include the option for an accreditation of Prior Learning (APEL) process. Skills & Abilities Essential Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct Excellent interpersonal, influencing and negotiation skills organisation skills with the ability to constructively challenge the view and practices of managers and clinicians Ability to work under pressure and to meet deadlines Good IT skills Ability to maintain confidentiality Ability to use own initiative, discretion and sensitivity Has attention to detail, able to work accurately, identifying errors quickly and easily Desirable Ability to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions Full driving license Able to analyse and interpret prescribing data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Roundwell Medical Centre

25-27 Dr Torrens Way

Costessey

Norwich

NR5 0GB

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Roundwell Medical Centre

25-27 Dr Torrens Way

Costessey

Norwich

NR5 0GB

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Job summary

The Role Be the calm voice people turn to when they need help most. Every day, thousands of people contact NHS 111 looking for advice, reassurance and urgent support. As an IC24 Health Advisor, you'll often be their first point of contact. Through calm conversations, careful listening and guided assessment pathways, you'll assess patients needs and help them access the right care, from the right service, at the right time. No two calls are the same. You could be reassuring a parent worried about their child's earache, supporting someone with a minor illness, those in mental health crises or helping a caller whose symptoms require an emergency ambulance response. Whatever the situation, you'll balance compassion with professionalism while making safe decisions in a fast-paced environment. This isn't just a customer service role. It's a role with real responsibility, purpose and the opportunity to make a genuine difference to people's lives every single day. The work can be relentless and emoti

Main duties of the job

This role involves acting as the first point of contact for patients calling NHS 111, assessing their needs using NHS Pathways, and directing them to appropriate care. It requires managing challenging conversations with empathy, multitasking with accuracy, and maintaining high standards of care. The role demands calmness under pressure, excellent communication skills, and a genuine desire to help people. You do not need previous healthcare experience, but must be reliable, tech-savvy, and able to work a 24/7 rota. Training is comprehensive, and there's ongoing support and development.

About us

Integrated Care 24 (IC24) is a not-for-profit social enterprise providing NHS 111, GP Out of Hours, and urgent care services to over six million patients across the UK. IC24 emphasises support and training to help staff succeed in the challenging yet rewarding environment of NHS 111. While the role can be demanding with back-to-back calls and emotional conversations, IC24 offers a supportive environment. Employees can access ongoing training, coaching, and development opportunities. They are committed to inclusivity, encouraging applications from under-represented groups.

Details

Date posted

07 October 2026

Pay scheme

Other

Salary

£24,929.44 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1560337519

Job locations

IC24

Norwich

NR7 0WF

United Kingdom

Job description

Job responsibilities

Package Description:

The Role

Be the calm voice people turn to when they need help most.

Every day, thousands of people contact NHS 111 looking for advice, reassurance and urgent support.

As an IC24 Health Advisor, you'll often be their first point of contact. Through calm conversations, careful listening and guided assessment pathways, you'll assess patients needs and help them access the right care, from the right service, at the right time.

No two calls are the same. You could be reassuring a parent worried about their child's earache, supporting someone with a minor illness, those in mental health crises or helping a caller whose symptoms require an emergency ambulance response. Whatever the situation, you'll balance compassion with professionalism while making safe decisions in a fast-paced environment.

This isn't just a customer service role. It's a role with real responsibility, purpose and the opportunity to make a genuine difference to people's lives every single day.

The work can be relentless and emotionally demanding, but you'll never be expected to do it alone. With comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians, we'll help you build the skills and confidence to succeed.

To learn more about a day in the life of a Health Advisor click here to watch our video.

100% office attendance required

What you'll be doing

Being the first point of contact for patients

Answer NHS 111 calls, listen carefully to patients' concerns and gather the information needed to understand their needs.

Assessing patient needs safely

Use NHS Pathways and approved processes to assess both urgent and non-urgent conditions, ensuring patients receive safe and appropriate outcomes.

Directing people to the right care

Signpost callers to the most appropriate service, whether that's self-care advice, primary care, urgent treatment, community services or an emergency response.

Managing challenging conversations

Support callers who may be distressed, anxious or vulnerable, demonstrating empathy while maintaining professionalism and appropriate boundaries.

Multitasking with accuracy

Navigate multiple IT systems, record information accurately and follow established processes while speaking with callers.

Delivering high-quality care

Work to quality standards, service expectations and compliance requirements while keeping patient safety at the heart of every decision.

Learning and developing

Take part in training, coaching, competency assessments and ongoing development to continually build your knowledge and confidence.

Supporting safe patient care

Recognise safeguarding concerns, escalate where appropriate and demonstrate IC24's values of Care, Excellence, Respect and Innovation in every interaction.

Who this role suits

You don't need previous healthcare experience to succeed as a Health Advisor.

What matters most is your ability to communicate, stay calm under pressure and genuinely care about helping people. We'll teach you the clinical systems and processes - you bring the right attitude, and we'll help you develop the rest.

You'll thrive in this role if you:

• Care about making a positive difference to people's lives.
• Communicate confidently, listen actively and build rapport with people from all walks of life, with excellent spoken and written English.
• Stay calm, show empathy and make sound decisions in fast-paced or emotionally challenging situations.
• Are confident using technology, navigating multiple computer systems and multitasking accurately.
• Learn quickly, welcome feedback and are committed to continuous development.
• Are reliable, take responsibility for your attendance and performance, and can work a 24/7 rota, including weekends.
• Values inclusion, dignity, confidentiality and respect for everyone

Who are we?

Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care and urgent care services to more than six million patients across the UK.

Every day, our people help patients access the care they need, when they need it most.

Why IC24?

Working in NHS 111 is rewarding, but it comes with challenges. At IC24, you'll never face those challenges alone.

You'll receive comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians who want to see you succeed. Whether you're joining from customer service, retail, hospitality or healthcare, we'll help you build the confidence and skills to become an outstanding Health Advisor.

Let's be honest about the role

This role isn't for everyone.

Calls can be back-to-back, and you'll regularly speak with people who are worried, distressed or experiencing serious symptoms. The pace is fast, the training is intensive and there's a lot to learn as you build confidence using NHS Pathways, clinical processes and multiple computer systems.

Some new starters underestimate:

• The intensity and volume of calls.
• The emotional impact of difficult conversations.
• The level of multitasking and IT skills required.
• The importance of attendance, punctuality and personal resilience.
• How quickly safe decisions sometimes need to be made.
• The ongoing learning, coaching and quality assessments that support safe patient care.

What can't easily be taught is resilience, emotional intelligence, compassion and a genuine desire to help people.

Working HoursAll Health Advisors must be able to work at least 50% of weekends.

Full-Time Options Youll work a mix of early and late shifts, starting at 7am or 8am and finishing later than 10pm. If preferred, you can choose to work only late shifts or night shifts (typically 10pm to 6am). Weekend shifts are required every other weekend, but you can opt to work more if youd like.

Part-Time OptionsPart-time roles mainly focus on evening and weekend shifts, but a mix of early and evening shifts may be offered.

Weekday shifts are between 4-6-hours, either early between 6am-12noon or late from 4pm and longer shifts on the weekends.

Weekend-only roles are also available, and additional hours may be offered during busy periods

Training and Start DatesWere looking for candidates who can start training in November. Please note, the training for this role runs for 5 weeks and is full time (37.5 hours per week). We offer these courses in two timetables, either Monday-Friday 9am-5pm or Evening and Weekends.

What's in it for you?

• £12.75 per hour, plus enhancements of up to 60% for unsociable hours.
• NHS Pension Scheme
• 33 days annual leave
• Enhanced family leave policies.
• Wellbeing support, Employee Assistance Programme and occupational health services.
• Ongoing training, coaching and career development opportunities.
• Blue Light Card eligibility and access to employee reward and discount schemes.
• The opportunity to do meaningful work that genuinely makes a difference to people's lives.

Employment is subject to proof of eligibility to work in the UK, a satisfactory Enhanced DBS with Barred Lists check, and three years of satisfactory references.

Come and Meet Us If you are shortlisted, we will invite you to an assessment evening at our Norwich Care Coordination Centre, Norfolk, NR7 0WF.This is a great opportunity to learn more about the role, meet the team and take part in a face-to-face interview.

We celebrate brave ideas and brave people.

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.

Job description Job responsibilities Package Description:The RoleBe the calm voice people turn to when they need help most.Every day, thousands of people contact NHS 111 looking for advice, reassurance and urgent support.As an IC24 Health Advisor, you'll often be their first point of contact. Through calm conversations, careful listening and guided assessment pathways, you'll assess patients needs and help them access the right care, from the right service, at the right time.No two calls are the same. You could be reassuring a parent worried about their child's earache, supporting someone with a minor illness, those in mental health crises or helping a caller whose symptoms require an emergency ambulance response. Whatever the situation, you'll balance compassion with professionalism while making safe decisions in a fast-paced environment.This isn't just a customer service role. It's a role with real responsibility, purpose and the opportunity to make a genuine difference to people's lives every single day.The work can be relentless and emotionally demanding, but you'll never be expected to do it alone. With comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians, we'll help you build the skills and confidence to succeed.To learn more about a day in the life of a Health Advisor click here to watch our video.100% office attendance requiredWhat you'll be doingBeing the first point of contact for patientsAnswer NHS 111 calls, listen carefully to patients' concerns and gather the information needed to understand their needs.Assessing patient needs safelyUse NHS Pathways and approved processes to assess both urgent and non-urgent conditions, ensuring patients receive safe and appropriate outcomes.Directing people to the right careSignpost callers to the most appropriate service, whether that's self-care advice, primary care, urgent treatment, community services or an emergency response.Managing challenging conversationsSupport callers who may be distressed, anxious or vulnerable, demonstrating empathy while maintaining professionalism and appropriate boundaries.Multitasking with accuracyNavigate multiple IT systems, record information accurately and follow established processes while speaking with callers.Delivering high-quality careWork to quality standards, service expectations and compliance requirements while keeping patient safety at the heart of every decision.Learning and developingTake part in training, coaching, competency assessments and ongoing development to continually build your knowledge and confidence.Supporting safe patient careRecognise safeguarding concerns, escalate where appropriate and demonstrate IC24's values of Care, Excellence, Respect and Innovation in every interaction.Who this role suitsYou don't need previous healthcare experience to succeed as a Health Advisor.What matters most is your ability to communicate, stay calm under pressure and genuinely care about helping people. We'll teach you the clinical systems and processes - you bring the right attitude, and we'll help you develop the rest.You'll thrive in this role if you: Care about making a positive difference to people's lives. Communicate confidently, listen actively and build rapport with people from all walks of life, with excellent spoken and written English. Stay calm, show empathy and make sound decisions in fast-paced or emotionally challenging situations. Are confident using technology, navigating multiple computer systems and multitasking accurately. Learn quickly, welcome feedback and are committed to continuous development. Are reliable, take responsibility for your attendance and performance, and can work a 24/7 rota, including weekends. Values inclusion, dignity, confidentiality and respect for everyoneWho are we?Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care and urgent care services to more than six million patients across the UK.Every day, our people help patients access the care they need, when they need it most.Why IC24?Working in NHS 111 is rewarding, but it comes with challenges. At IC24, you'll never face those challenges alone.You'll receive comprehensive training, ongoing coaching and the support of experienced colleagues and clinicians who want to see you succeed. Whether you're joining from customer service, retail, hospitality or healthcare, we'll help you build the confidence and skills to become an outstanding Health Advisor.Let's be honest about the roleThis role isn't for everyone.Calls can be back-to-back, and you'll regularly speak with people who are worried, distressed or experiencing serious symptoms. The pace is fast, the training is intensive and there's a lot to learn as you build confidence using NHS Pathways, clinical processes and multiple computer systems.Some new starters underestimate: The intensity and volume of calls. The emotional impact of difficult conversations. The level of multitasking and IT skills required. The importance of attendance, punctuality and personal resilience. How quickly safe decisions sometimes need to be made. The ongoing learning, coaching and quality assessments that support safe patient care.What can't easily be taught is resilience, emotional intelligence, compassion and a genuine desire to help people.Working HoursAll Health Advisors must be able to work at least 50% of weekends.Full-Time Options Youll work a mix of early and late shifts, starting at 7am or 8am and finishing later than 10pm. If preferred, you can choose to work only late shifts or night shifts (typically 10pm to 6am). Weekend shifts are required every other weekend, but you can opt to work more if youd like.Part-Time OptionsPart-time roles mainly focus on evening and weekend shifts, but a mix of early and evening shifts may be offered.Weekday shifts are between 4-6-hours, either early between 6am-12noon or late from 4pm and longer shifts on the weekends.Weekend-only roles are also available, and additional hours may be offered during busy periodsTraining and Start DatesWere looking for candidates who can start training in November. Please note, the training for this role runs for 5 weeks and is full time (37.5 hours per week). We offer these courses in two timetables, either Monday-Friday 9am-5pm or Evening and Weekends.What's in it for you? £12.75 per hour, plus enhancements of up to 60% for unsociable hours. NHS Pension Scheme 33 days annual leave Enhanced family leave policies. Wellbeing support, Employee Assistance Programme and occupational health services. Ongoing training, coaching and career development opportunities. Blue Light Card eligibility and access to employee reward and discount schemes. The opportunity to do meaningful work that genuinely makes a difference to people's lives.Employment is subject to proof of eligibility to work in the UK, a satisfactory Enhanced DBS with Barred Lists check, and three years of satisfactory references.Come and Meet Us If you are shortlisted, we will invite you to an assessment evening at our Norwich Care Coordination Centre, Norfolk, NR7 0WF.This is a great opportunity to learn more about the role, meet the team and take part in a face-to-face interview.We celebrate brave ideas and brave people.We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong.If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.

Person Specification

Qualifications

Essential

• There are no specific qualifications needed. The essential requirements are excellent communication skills, calmness under pressure, the ability to learn quickly, and a commitment to making a positive difference in peoples lives.

Person Specification Qualifications Essential There are no specific qualifications needed. The essential requirements are excellent communication skills, calmness under pressure, the ability to learn quickly, and a commitment to making a positive difference in peoples lives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Norwich

NR7 0WF

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Norwich

NR7 0WF

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Job summary

BAND 4 THERAPY ASSISTANT PRACTITIONER - TRAUMA AND ORTHOPAEDICS (Up to 37.5 hours per week)

An exciting opportunity has become available for a therapy assistant practitioner to join our supportive, forward-looking Orthopaedic Therapy Team.

We are seeking an individual to provide delegated treatment and rehabilitation to patients with both elective and traumatic orthopaedic injuries. You will have your own clinical caseload and undertake assessments under direction of both physiotherapists and occupational therapists. You will rotate between our trauma and elective wards and our outpatient therapy clinic, completing assessments for patients awaiting elective surgery.

We are an innovative team and early adopters in stopping the use of hip precautions for total hip arthroplasties, with a well-established Enhanced Recovery Programme for our elective patients, to which our therapy assistant practitioners are vital. We are also piloting a day case arthroplasty service elective orthopaedic surgery. Our team have presented their improvements internationally and our Out of Bed Project was published which has improved our hip fracture metrics. We are particularly interested in candidates who share our passion for service development and increasing the profile of therapy assistant practitioners in the speciality of orthopaedics to improve patient outcomes.

Main duties of the job

We are looking for positive, proactive candidates who can work flexibly and help us build a strong future for therapy. You would play a key role in gathering information from patients and their relatives/carers to understand their social, environmental and living circumstances, and the impact of their injury or surgery on daily activities. You will be responsible for managing a caseload of patients, providing therapy and rehabilitation following orthopaedic elective and traumatic injury which may impact patients physically and psychologically. You will plan and implement functional and cognitive interventions to support patients in achieving their goals, providing adaptive equipment and aids and evaluating outcomes of treatments.

You will also support flow throughout the hospital with timely assessments and planning discharges as part of each individual patient's recovery journey to prevent delay. This will include liaison with and referring onto appropriate agencies as needed. You will also undertake administrative duties to support the functioning of the department.

In return, we would strive to offer suitable candidates a supportive, friendly working environment within a team who are open to new ideas. Opportunities for learning and working with the wider multidisciplinary team will be available and strongly encouraged.

Core working hours are 08:00-16:00 but flexibility can be discussed, and you will work as part of our seven-day roster.

About us

James Paget is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk. Situated on the coast with beautiful beaches and the Broads National Park on the doorstep, we are within commuting distance of Norwich City. Onsite parking is also available

We know thatdevelopment and wellbeing are key to the success of your work, and you will receive regular one-to-one supervision to discuss your progress, and any service evaluation and ideas. We are committed to service development, with many projects currently underway. We are forging strong links with the Research and Development Department and the University of East Anglia, and it is a really exciting time to join the Trust as these processes gain momentum. We thoroughly encourage attendance at courses and offer time and support for innovation activity to widen personal knowledge base and bring new skills to the teams to keep our approach fresh and current. Our team have represented the Trust at CSP, RCOT and BOA conferences and support future staff to do this. In addition, we have an embedded flexible working policy with flexible hours to enable a better work/life balance but still meet the needs of the service.

We are an Integrated Therapies Department and also have close working relationships with the community teams. The profile of Therapies is growing, and our voice and opinions are heard and valued at all levels, so this is a brilliant time to join us.

Job summary

BAND 6 OCCUPATIONAL THERAPIST - CARDIO-RESPIRATORY/SURGERY Permanent | Up to full-time

We are pleased to offer an opportunity to join our forward-thinking Integrated Therapy Department, consisting of occupational therapists, physiotherapists, dietitians, and assistants working seamlessly together.

The Cardio-Respiratory and Surgery (CRS) Therapy Team covers all cardio-respiratory and surgery wards including ICU.

You will receive protected time for supervision, training, and skill development within each specialism provided by supportive clinicians, along with opportunities to build on skills such as student/junior supervision, audit, and service development. Individual support is high on our agenda, and we are an inclusive department, experienced in supporting specific needs.

We have a strong reputation for home grown career progression through welcoming every new team member and supporting them to settle, develop, and grow.

Main duties of the job

As a Band 6 you will be responsible for your own complex caseload consisting of patients with a variety of different cardio-respiratory and surgical conditions whilst supporting junior members of the team. Good prioritisation, organisational and time management skills will be needed to balance clinical and non-clinical duties.

You will be responsible for ensuring the use of advanced effective assessment skills to identify appropriate patients and to formulate, implement and evaluate individualised treatment plans, some of which will be specialist in nature, based on expert analytical and clinical reasoning skills. You will need advanced communication skills to ensure a successful multidisciplinary approach to patient care and will be in regular discussions with patients, carers, James Paget University Hospital colleagues, community partners etc. on treatment plans and future care.

You will be responsible for non-clinical duties, including participating in team meetings, in-service development, training and supervision of students, assistant staff and Band 5 colleagues. You will be key to being actively involved in the measurement and evaluation of your work and current practices through the use of Evidence Based Practice projects, audit and outcome measures. There will be opportunities to work on group projects with your Band 6 peers. Recent projects have included developing the Therapy Assistant Practitioner competencies and improving the palliative care service.

About us

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk. We are situated on the coast with several beautiful beaches and the Broads National Park on the doorstep, and we are within commuting distance of Norwich city centre. Onsite parking is available and as several staff travel from Norwich each day, car shares are possible.

The Integrated Therapy Department is positive and forward thinking, always striving to improve services. Our links with the Research Department is growing with joint projects ongoing. Our therapists represent the Trust at CSP, RCOT, BOA, and BGS conferences.

Personal and professional development is key. We are developing our research and innovation strategy in line with the national AHP Strategy. We will support you in achieving your career goals through our well-structured supervision and appraisal system, actively encouraging utilisation of training courses (clinical, non-clinical, and leadership skills) with use of CPD funding. We also have a Band 6 peer support group, which incorporates shared CPD time.

We are lucky enough to have access to a simulation suite where our knowledgeable staff are able to provide high fidelity training to increase knowledge and confidence with a range of respiratory scenarios.

Details

Date posted

07 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

177-EMER-8328718

Job locations

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA

United Kingdom

Job description

Job responsibilities

As part of the role, you will be key in supporting the teams to provide education, not only within the Integrated Therapies Department, but to our wider workforce from healthcare assistants, school staff, qualified/overseas nursing staff, and our medical colleagues. We also play a role in the development of our future workforce through our close links with the University of East Anglia (UEA Medical School and School of Health Sciences), Suffolk College, and City College Norwich. We provide teaching to apprentices, undergraduates and postgraduates across many healthcare disciplines whilst on placement.

Core working hours are 08:00-16:00, however, the post-holder will be expected to work flexibly across seven days a week as part of an established roster.

Please watch the following videos for an insight into our amazing Integrated Therapies Department:

Landscape version: https://youtu.be/tklpzav7UrU

Portrait version: https://youtube.com/shorts/U4lwU9T1wKA?feature=share

Job description Job responsibilities As part of the role, you will be key in supporting the teams to provide education, not only within the Integrated Therapies Department, but to our wider workforce from healthcare assistants, school staff, qualified/overseas nursing staff, and our medical colleagues. We also play a role in the development of our future workforce through our close links with the University of East Anglia (UEA Medical School and School of Health Sciences), Suffolk College, and City College Norwich. We provide teaching to apprentices, undergraduates and postgraduates across many healthcare disciplines whilst on placement. Core working hours are 08:00-16:00, however, the post-holder will be expected to work flexibly across seven days a week as part of an established roster. Please watch the following videos for an insight into our amazing Integrated Therapies Department: Landscape version: https://youtu.be/tklpzav7UrU Portrait version: https://youtube.com/shorts/U4lwU9T1wKA?feature=share

Person Specification

Education and Qualifications

Essential

• Diploma/Degree/MSc in Occupational Therapy
• Current Health and Care Professions Council registration
• CPD record should include evidence of up-to-date manual handling, relevant clinical courses, and reflections of learning
• Undertaken a student/fieldwork educators' course

Experience and Knowledge

Essential

• Experience at Band 5 level within a range of areas, inclusive of specialism areas, i.e. respiratory and surgery care. Must have experience with multifactorial conditions and be able to support effective management of these conditions (i.e. falls, dementia, bariatric care, neurological care)
• Significant clinical experience within the NHS to include acute hospital setting and complex discharge planning
• Experience of working with a range of professionals within multidisciplinary teams
• Evidence of acting in a supervisory manner, providing specialist guidance, training, and support to other staff and/or students
• Evidence of reflective learning
• Awareness of relevant professional practice, new research, and guidelines
• Understanding of legal issues, safeguarding, and mental capacity
• Working knowledge of clinical governance and implications for own work
• Involvement in service improvement/project work/audit

Skills, Abilities and Competencies

Essential

• Communication skills including empathy, assertiveness, and negotiation skills
• Ability to build good rapport with a wide variety of people
• Ability to rapidly prioritise and organise workload and support others with this
• Ability to act as an autonomous practitioner with minimum supervision
• Ability to work proactively under pressure and work flexibly
• Recognise own limitations and know when to ask for help
• Forward thinking, able to problem solve with positive approach
• Ability to travel within the Great Yarmouth and Waveney area. Should hold a full current driving licence or be able to make own travelling arrangements to fulfil the duties of the post, including visits to patients' homes with and without patients
• Basic IT skills

Other

Essential

• Physically fit and able to comply with Trust Manual Handling Guidelines
• Professional demeanour and appearance
• Evidence of interest/motivation for this Band 6 role

Person Specification Education and Qualifications Essential Diploma/Degree/MSc in Occupational Therapy Current Health and Care Professions Council registration CPD record should include evidence of up-to-date manual handling, relevant clinical courses, and reflections of learning Undertaken a student/fieldwork educators' course Experience and Knowledge Essential Experience at Band 5 level within a range of areas, inclusive of specialism areas, i.e. respiratory and surgery care. Must have experience with multifactorial conditions and be able to support effective management of these conditions (i.e. falls, dementia, bariatric care, neurological care) Significant clinical experience within the NHS to include acute hospital setting and complex discharge planning Experience of working with a range of professionals within multidisciplinary teams Evidence of acting in a supervisory manner, providing specialist guidance, training, and support to other staff and/or students Evidence of reflective learning Awareness of relevant professional practice, new research, and guidelines Understanding of legal issues, safeguarding, and mental capacity Working knowledge of clinical governance and implications for own work Involvement in service improvement/project work/audit Skills, Abilities and Competencies Essential Communication skills including empathy, assertiveness, and negotiation skills Ability to build good rapport with a wide variety of people Ability to rapidly prioritise and organise workload and support others with this Ability to act as an autonomous practitioner with minimum supervision Ability to work proactively under pressure and work flexibly Recognise own limitations and know when to ask for help Forward thinking, able to problem solve with positive approach Ability to travel within the Great Yarmouth and Waveney area. Should hold a full current driving licence or be able to make own travelling arrangements to fulfil the duties of the post, including visits to patients' homes with and without patients Basic IT skills Other Essential Physically fit and able to comply with Trust Manual Handling Guidelines Professional demeanour and appearance Evidence of interest/motivation for this Band 6 role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job summary

Be the difference at the moment it matters most.

We are looking for skilled, compassionate and motivated Mental Health Practitioners (Band 6) to join our new Initial Response Service (IRS), a key development within Norfolk and Suffolk NHS Foundation Trust designed to transform access to mental health services across the county.

The IRS will provide a single point of access for urgent, crisis and routine referrals, ensuring people receive the right support, from the right service, at the right time.

This is an exciting opportunity to be part of a new service from the outset and help shape the future of mental health access and crisis response.

Working within a 24/7 multidisciplinary environment, you will undertake rapid mental health and risk assessments, support people experiencing mental health crises, and make critical clinical decisions that directly impact patient outcomes.

Every day will bring variety, challenge and the opportunity to make a meaningful difference to people's lives.

As a senior clinician within the service, you will work autonomously whilst being part of a supportive team that values collaboration, innovation and professional development. You will provide clinical leadership, supervision and support to colleagues, contribute to service improvement, and help develop a high-performing, compassionate culture that places service users at the heart of everything we do.

Main duties of the job

• Undertake comprehensive telephone and digital triage assessments for individuals presenting with mental health needs, including those experiencing acute distress, self-harm or suicidal ideation.
• Complete holistic mental health and risk assessments and formulate safe, person-centred care plans.
• Determine the most appropriate pathway of care and coordinate urgent interventions, referrals and onward support.
• Work collaboratively with service users, carers, GPs, emergency services, acute hospitals and community mental health teams to ensure timely access to care.
• Provide clinical advice, supervision and support to call handlers, senior call handlers and less experienced clinicians.
• Contribute to service leadership, quality improvement, audit and the ongoing development of the Initial Response Service.

About us

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Job summary

Are you an experienced mental health professional looking to utilise your clinical skills in a different and rewarding environment?

TheWest Suffolk Crisis Response and Home Treatment Team (CRHTT) based in Wedgwood House, Bury St Edmunds, are seeking ambitious and caring Occupational Therapists, Social Workers and Mental Health Nurses to join our existing team at an exciting time.

The Crisis Response and Home Treatment Team are proactive and highly skilled at managing risk and supporting service users in West Suffolk who are presenting in crisis. The CRHTT service is an age inclusive provision covering a diverse and multicultural patient base. We are passionate about providing alternative options to hospital admissions, so you can expect to be undertaking rewarding and highly intensive work.

We looking to recruit compassionate, dedicated, and conscientious individuals, who want to make a positive difference to adults experiencing mental distress and mental health crisis.

Staff provide care, treatment, and assessment to patients both at our base location, in their own homesand other places of safety, getting you out and about seeing patients in a range of community settings.

If you enjoy working with high-risk cases, are looking to develop as an autonomous, confident practitioner, then we'd love to hear from you!

Main duties of the job

We are the 'front-door' to acute services, providing triage, assessment, intensive support, and alternative to admission hand in hand with support of families and other third-party providers.

The team also works with service users already in hospital to ensure that they can be supported at home at the earliest opportunity to support their recovery.

Communication is key, we are currently in the midst of significant positive change and growth within the team. We are therefore looking for someone who can communicate in a professional manner with a wide spectrum of people to achieve the best outcome for our service users and their families/supporters.

We are looking for someone who has exceptional complex decision-making skills. The team requires you to work autonomously whilst maintaining professional standards and fostering good working relationships across teams.

CRHT delivers patient care twenty-four hours a day. Shift working is in place to ensure this service is delivered.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

When you join us, you can expect to be supported in building your competence in assessment, there will be a Trust based induction and further local induction process where a core competency framework supports you to develop your assessment skills, using evidence-based practice at its core.

Why work for us?As a Trust we have had our challenges, however we are pushing ahead with exciting transformation work, and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. The Trust aspire and are continually developing our service provisions to improve our care delivery, whilst we work together as one team, for a Safer, Kinder and Better Trust.

Benefits included with this role are:-

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more.

Job summary

Hybrid working and a warm welcome accompany this opportunity to work creatively with young people and their families. We are the ConnectTeam 0-18, a specialist therapeutic needs led service working with Children in Care and permanently placed across Suffolk. An opportunity hasarisen for a qualified Clinical Psychologist to work part time within the Connect Team. The team are currently based between Walker Close,Ipswich and Ickworth Lodge, Bury St Edmunds.

Our team prides itself on highly skilled practitioners, currently we consist of a Consultantpsychiatrist, clinical psychologists, Arts Psychotherapists, Psychodynamic psychotherapist and Mental health practitioners. We learn, develop andwork together to ensure the young person and their families receive a tailored package of care. We are committed to reflective practice andformulations that strengthen the team in all aspects.

We are looking for a highly skilled practitioner who holds a Clinical Psychologist qualification and registration. Experience of working with children, young people and their families and carers with knowledge of attachment, child development and working systemically would be especially welcome. We would welcome applications for psychologists ending their Doctorate this year.

Main duties of the job

We are looking for a passionate individual who loves to work with children and their families. We are a dynamic and experienced team who arecommitted to multi-disciplinary working. This role would include responsibilities such as undertaking assessments, processing of referrals,participating in duty, case management, risk assessments, multi agency consultations and emergency safety planning. We ensure that theemotional wellbeing and placement stability of our young people are top of our agenda.

The role includes multi agency working alongside the family (foster carers, special guardians, adopters) social care, education and voluntaryservices to ensure the service users' needs are best met. We also work in close collaboration with other NSFT CYP teams such as SuffolkWellbeing, Youth Teams, Child & Family Teams, ADHD services and the Emotional Wellbeing Hub.

About us

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Details

Date posted

06 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year gross per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

246-ESU8313174

Job locations

Child Treatment Centre

Ipswich

IP11BF

United Kingdom

Job description

Job responsibilities

The clinician joining the team will have a key responsibility for using their skills to enhance communication and understanding of the needs of thechild and family. You will be an active team player, supporting the wider needs of this small but highly skilled team and be a contributor toinnovative practice. This role is for 2 days a week where you will be based within Suffolk Connect a therapeutic NHS service for Children inCare. You will contribute some clinical time with a small caseload working with children and young people who are experiencing challengesrelating to early losses, abuse and disrupted attachments.

Job description Job responsibilities The clinician joining the team will have a key responsibility for using their skills to enhance communication and understanding of the needs of thechild and family. You will be an active team player, supporting the wider needs of this small but highly skilled team and be a contributor toinnovative practice. This role is for 2 days a week where you will be based within Suffolk Connect a therapeutic NHS service for Children inCare. You will contribute some clinical time with a small caseload working with children and young people who are experiencing challengesrelating to early losses, abuse and disrupted attachments.

Person Specification

Qualifications

Essential

• Post-graduate doctoral level training in clinical psychology, or its equivalent, including eligibility for chartered status with the BPS
• Registered as a Practitioner Psychologist with the Health Care Professions Council (HCPC)

Experience

Essential

• Specialist complex psychological assessment and treatment of people with a wide range of mental health problems, of varying severity and complexity
• Application of psychology in different cultural contexts

Desirable

• Experience of clinical work in a setting relevant to the post

Knowledge

Essential

• Well-developed knowledge of the theory and practice of specialised psychological therapies in difficult to treat groups (e.g. personality disorder, dual diagnosis, people with additional disabilities etc.)
• Practitioner level knowledge of at least two models of psychological therapy

Other

Essential

• Ability to travel Independently

Person Specification Qualifications Essential Post-graduate doctoral level training in clinical psychology, or its equivalent, including eligibility for chartered status with the BPS Registered as a Practitioner Psychologist with the Health Care Professions Council (HCPC) Experience Essential Specialist complex psychological assessment and treatment of people with a wide range of mental health problems, of varying severity and complexity Application of psychology in different cultural contexts Desirable Experience of clinical work in a setting relevant to the post Knowledge Essential Well-developed knowledge of the theory and practice of specialised psychological therapies in difficult to treat groups (e.g. personality disorder, dual diagnosis, people with additional disabilities etc.) Practitioner level knowledge of at least two models of psychological therapy Other Essential Ability to travel Independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Child Treatment Centre

Ipswich

IP11BF

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Child Treatment Centre

Ipswich

IP11BF

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job summary

EXCITING OPPORTUNITY, NOT TO BE MISSED! We are looking for caring and compassionate Healthcare Assistant to become part of our Primary Care Home (PCH) team to deliver clinical interventions for patients with a wide range of health care needs in a variety of community settings.

As a Healthcare Assistant you will gain experience in many clinical skills including but not limited to; wound care, venepuncture, catheter maintenance, promoting self care, administration of insulin to support our diabetic patients, palliative care, end of life care and rehabilitation support to name a few. The post holder will visit patients in their own homes or residential care to deliver these interventions either on their own or with another clinical member of staff. We will provide support and education to develop the required skills. We have a robust lone worker policy ensuring your safety whilst working within the community.

Staff say they enjoy working as part of the PCH as they have a direct positive impact to patient care within the local community and know they make a difference. "Working as part of a multidisciplinary team you always have access to a wide range of health care professionals which makes you feel highly supported and a provides a great working environment"

Main duties of the job

The successful applicant will work under the direction of clinicians in the Primary Care Home team to provide a high standard of nursing care. This multidisciplinary team includes Nurses, Occupational Therapists, Physiotherapists, Assistant Practitioner, Social Workers, Phlebotomists and Rehabilitation Support Workers. The Primary Care Home (PCH) is a multidisciplinary team working closely with GP's and other community partners to provide an excellent standard of person centered care to adults in their own homes, residential care or clinic settings, using a health coaching approach to support patients to self manage whenever possible. The service uses SystmOne as a clinical IT system to support mobile working.

Are you looking for a new challenge? Do you want to develop and grow your skills in an encouraging and supportive team? If yes, come and join us! Shift patterns can vary across the core hours of 0830 - 1630, Monday to Sunday. Applicants will be required to work weekend and bank holiday shift, working on a rotational basis.

Next steps - If you are interested in this position please contact; Lead Nurse Lucinda Giles email- [email protected] to discuss further or arrange an informal visit.

About us

ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.

We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.

At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.

Job summary

EXCITING OPPORTUNITY, NOT TO BE MISSED! We are looking for caring and compassionate Healthcare Assistant to become part of our Primary Care Home (PCH) team to deliver clinical interventions for patients with a wide range of health care needs in a variety of community settings.

As a Healthcare Assistant you will gain experience in many clinical skills including but not limited to; wound care, venepuncture, catheter maintenance, promoting self care, administration of insulin to support our diabetic patients, palliative care, end of life care and rehabilitation support to name a few. The post holder will visit patients in their own homes or residential care to deliver these interventions either on their own or with another clinical member of staff. We will provide support and education to develop the required skills. We have a robust lone worker policy ensuring your safety whilst working within the community.

Staff say they enjoy working as part of the PCH as they have a direct positive impact to patient care within the local community and know they make a difference. "Working as part of a multidisciplinary team you always have access to a wide range of health care professionals which makes you feel highly supported and a provides a great working environment"

Main duties of the job

The successful applicant will work under the direction of clinicians in the Primary Care Home team to provide a high standard of nursing care. This multidisciplinary team includes Nurses, Occupational Therapists, Physiotherapists, Assistant Practitioner, Social Workers, Phlebotomists and Rehabilitation Support Workers. The Primary Care Home (PCH) is a multidisciplinary team working closely with GP's and other community partners to provide an excellent standard of person centered care to adults in their own homes, residential care or clinic settings, using a health coaching approach to support patients to self manage whenever possible. The service uses SystmOne as a clinical IT system to support mobile working.

Are you looking for a new challenge? Do you want to develop and grow your skills in an encouraging and supportive team? If yes, come and join us! Shift patterns can vary across the core hours of 0830 - 1630, Monday to Sunday. Applicants will be required to work weekend and bank holiday shift, working on a rotational basis.

Next steps - If you are interested in this position please contact; Lead Nurse Shona. [email protected] email- to discuss further or arrange an informal visit.

About us

ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.

We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.

At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.

Job summary

Are you looking for a new challenge? East of England Community Health and Care NHS Trust are an integrated NHS and Social Care Trust offering opportunities for a Community Assistant Practitioner in the therapy team in South Norfolk.

We have an opportunity to work in the community within the therapy team based at Wymondham Health Centre, with an expectation to work across the South Locality if and when required. This will be a part time, substantive post of 22.5 hours per week . The area you will cover is in the picturesque rural Norfolk countryside, working alongside a friendly supportive multidisciplinary team.

If this post interests you, we look forward to receiving your application. we would also strongly encourage you to discuss any aspects of this post by contacting us.

Clinical support will be provided by the Physiotherapy and Occupational Therapy registered staff, along with attendance at and contribution to in-service training. There is also support and development through regular appraisals, a personal development plan and regular formal supervision.

• Previous applicants need not apply

Main duties of the job

We would welcome applicants with a 'can do' attitude who reflect the values (compassion, creativity and community) and behaviours of the organisation.

You will work as part of a multidisciplinary team and have a varied caseload, supporting functions along the Falls Pathway, long term condition management, progressive neurology management, prevention of admission and early supported discharge from hospital to patients in their own homes and care homes.

The successful candidate will have a good baseline knowledge of therapy and additional training can be given for various aspects of the role.

Triage is key to this role, and as such you will also be expected to work at the Hub in Wymondham on a regular basis gaining experience in triage duties alongside community work.

About us

You will be required to work 3 days per week, between Monday and Friday, and be motivated, with excellent communication skills. There will be a need for you to provide your own transport to and from your home to your base and patient's homes and care homes.

NCHC have electronic patient records and there is an expectation that you will be a mobile worker using a laptop to enable you to work with your patients and record their care during the clinical consultation where appropriate. You will receive support and training to enable you to use this functionality.

Details

Date posted

05 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

839-8322416-RB

Job locations

Wymondham Health Centre

Bridewell Street

Wymondham

NR18 0AR

United Kingdom

Job description

Job responsibilities

Key Areas of Responsibility1. To contribute to the delivery of therapy for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.2. To work within the integrated team to facilitate early discharge from hospital.3. To work within the integrated team to prevent unnecessary admission to hospital4. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

MAIN RESPONSIBILITIESClinicalThe post holder will:1. Assess patients with straightforward requirements based on predetermined department protocols.2. Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.3. Apply competency-based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner.4. Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.5. Prepare for and develop individual/group activities to meet defined intervention needs.6. Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.7. Demonstrate problem solving, and contribute to the solution, working with colleagues.8. Make basic judgements on patients response to prescribed treatment, and report findings to a qualified practitioner.9. Plan and prioritise own visits to delegated patients and ensure these aredocumented in personal work diary.10. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.11. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.12. Be required to use tact and persuasive skills in order to gain the patients cooperation in their treatment/care/management plan.13. Liaise with GPs, Social Services, inpatient teams, other allied health careprofessionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.14. To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.15. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.16. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.17. Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g., taking blood sugars, venepuncture, supervising transfers, passive exercises.

18. Be responsible for ensuring equipment is used safely, following appropriate training, and that it is maintained appropriately.19. Contribute to the requisitioning of supplies and equipment through electronic ordering systems.20. Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.21. Work with qualified practitioners with group work/clinics as required.22. Demonstrate an awareness and understanding of consent and gain consent as appropriate following department policy.23. Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks.24. Share responsibility for indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.25. Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.26. Demonstrate basic IT and standard keyboard skills.

ProfessionalThe post holder will:1. To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.2. To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.3. To demonstrate an awareness of clinical governance and risk management and apply to work situations.4. To provide peer support to other carers.5. To develop competencies to enhance practice and ability to meet needs of patients and the service.

Communication1. To establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building.2. To demonstrate an ability to communicate with patients/carers with complex needs, using clear and effective verbal/non-verbal communication.3. To gather and collate information to enable co-ordinator to plan interventions/liaison with others.4. To provide direct feedback to professionals as appropriate, and in a clear and concise way.5. To contribute to accurate and timely patient records, including data collection.6. To communicate and share information with DNs, GPs and SWs as necessary.8. Be able to communicate effectively with patients/relatives with communication difficulties i.e., deafness, blindness, learning difficulties.9. To provide feedback to co-ordinator in a clear and concise way.

OrganisationalThe post holder will:1. Undertake mandatory training as required.2. Participate in a Personal Development Review process.3. Undertake Personal Development Plans for more junior staff members.4. Take part in clinical supervision as per Trust Policy.5. Follow Trust policies, and local procedures.

6. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.7. Contribute to clinical audit as required.8. Complete the staff survey as required.9. Complete risk assessments and incident forms as required.

Job description Job responsibilities Key Areas of Responsibility1. To contribute to the delivery of therapy for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.2. To work within the integrated team to facilitate early discharge from hospital.3. To work within the integrated team to prevent unnecessary admission to hospital4. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. MAIN RESPONSIBILITIESClinicalThe post holder will:1. Assess patients with straightforward requirements based on predetermined department protocols.2. Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.3. Apply competency-based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner.4. Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.5. Prepare for and develop individual/group activities to meet defined intervention needs.6. Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.7. Demonstrate problem solving, and contribute to the solution, working with colleagues.8. Make basic judgements on patients response to prescribed treatment, and report findings to a qualified practitioner.9. Plan and prioritise own visits to delegated patients and ensure these aredocumented in personal work diary.10. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.11. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.12. Be required to use tact and persuasive skills in order to gain the patients cooperation in their treatment/care/management plan.13. Liaise with GPs, Social Services, inpatient teams, other allied health careprofessionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.14. To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.15. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.16. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.17. Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g., taking blood sugars, venepuncture, supervising transfers, passive exercises. 18. Be responsible for ensuring equipment is used safely, following appropriate training, and that it is maintained appropriately.19. Contribute to the requisitioning of supplies and equipment through electronic ordering systems.20. Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.21. Work with qualified practitioners with group work/clinics as required.22. Demonstrate an awareness and understanding of consent and gain consent as appropriate following department policy.23. Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks.24. Share responsibility for indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.25. Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.26. Demonstrate basic IT and standard keyboard skills. ProfessionalThe post holder will:1. To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.2. To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.3. To demonstrate an awareness of clinical governance and risk management and apply to work situations.4. To provide peer support to other carers.5. To develop competencies to enhance practice and ability to meet needs of patients and the service. Communication1. To establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building.2. To demonstrate an ability to communicate with patients/carers with complex needs, using clear and effective verbal/non-verbal communication.3. To gather and collate information to enable co-ordinator to plan interventions/liaison with others.4. To provide direct feedback to professionals as appropriate, and in a clear and concise way.5. To contribute to accurate and timely patient records, including data collection.6. To communicate and share information with DNs, GPs and SWs as necessary.8. Be able to communicate effectively with patients/relatives with communication difficulties i.e., deafness, blindness, learning difficulties.9. To provide feedback to co-ordinator in a clear and concise way. OrganisationalThe post holder will:1. Undertake mandatory training as required.2. Participate in a Personal Development Review process.3. Undertake Personal Development Plans for more junior staff members.4. Take part in clinical supervision as per Trust Policy.5. Follow Trust policies, and local procedures. 6. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.7. Contribute to clinical audit as required.8. Complete the staff survey as required.9. Complete risk assessments and incident forms as required.

Person Specification

Qualifications

Essential

• NVQ 3 or equivalent knowledge and experience
• Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience
• Good general education
• Experience of working in a health or social care setting

Experience

Essential

• Experience of working with people, in the statutory/voluntary/private sector
• Evidence of ongoing learning
• Experience of lone working / decision making
• Experience of working with people at the End of life

Desirable

• Experience of working in people's homes

Skills, Abilities and Knowledge

Essential

• Knowledge of additional specialist areas through in-house training & short courses
• Highly motivated

Desirable

• Knowledge of multi-disciplinary team roles
• Experience of working in a community setting

Communication

Essential

• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Able to communicate effectively using the English language in both verbal and written forms

Personal and People Development

Essential

• Ability to manage stressful situations
• A team player
• Awareness of own limitations
• Good organisational skills
• Open to change and development

Personal Attributes / Behaviours

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• Able to show initiative
• Able to work alone
• Assertive
• Good listening skills

Other

Essential

• Be able to kneel, bend & stoop, and work in cramped environments
• Able to manoeuvre limbs of around 5-6kg
• Able to manoeuvre patients using handling aids
• Be reliable
• Must have a full UK driving license and have access to a vehicle

Person Specification Qualifications Essential NVQ 3 or equivalent knowledge and experience Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience Good general education Experience of working in a health or social care setting Experience Essential Experience of working with people, in the statutory/voluntary/private sector Evidence of ongoing learning Experience of lone working / decision making Experience of working with people at the End of life Desirable Experience of working in people's homes Skills, Abilities and Knowledge Essential Knowledge of additional specialist areas through in-house training & short courses Highly motivated Desirable Knowledge of multi-disciplinary team roles Experience of working in a community setting Communication Essential Tact & diplomacy Empathy & sensitivity Ability to use own initiative Able to communicate effectively using the English language in both verbal and written forms Personal and People Development Essential Ability to manage stressful situations A team player Awareness of own limitations Good organisational skills Open to change and development Personal Attributes / Behaviours Essential Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults Able to show initiative Able to work alone Assertive Good listening skills Other Essential Be able to kneel, bend & stoop, and work in cramped environments Able to manoeuvre limbs of around 5-6kg Able to manoeuvre patients using handling aids Be reliable Must have a full UK driving license and have access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Wymondham Health Centre

Bridewell Street

Wymondham

NR18 0AR

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Wymondham Health Centre

Bridewell Street

Wymondham

NR18 0AR

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job summary

Unfortunately NPC does not hold a license for Visa Sponsorship and cannot progress any applications for candidates without the right to work in the UK.

Positions available:

1 x Permanent - 37.5 hours per week

Salary: Dependent on Experience

We are looking for a motivated Advanced Nurse Practitioner or Advanced Clinical Practitioner to join our friendly and supportive team at Millwood Surgery. This is an excellent opportunity to work in a large, forward-thinking practice with a diverse patient population and strong GP support.

You will work alongside a team of six ANPs providing high-quality care to patients within our large practice population. Our diverse patient demographic offers a varied and rewarding scope of practice. The duty GP is available throughout the day for clinical support when required.

For more information or an informal chat please contact [email protected] - ANP Team Lead.

Main duties of the job

You will provide advanced assessment, diagnosis, and management of patients, working autonomously with GP support. Applicants must be a registered healthcare professional (nurse and paramedic considered) with postgraduate-level training in advanced practice and ideally experience in a general practice setting. The role involves working across the four pillars of advanced practice clinical practice, leadership, education, and research contributing to patient care, service development, and professional growth.

About the Practice

Millwood Surgery is a well-established GP practice serving approximately 19,800 registered patients. Our multidisciplinary team includes 8 salaried GPs, Advanced Nurse Practitioners, a dedicated pharmacy team, and an in-house home visiting team, supported by experienced nurses, healthcare assistants, and administrative staff. We also work closely with colleagues within our Primary Care Network (PCN), providing additional support from a wider multidisciplinary team to deliver high-quality, patient-centred care. Appointments are typically 15 minutes for ACP team, with protected administration time built into the schedule. Double appointments are available for patients presenting with more than one condition.

About us

Norfolk Primary Care Ltd is a Community Interest Company. It was established to:

• Support and strengthen primary care and to promote and assist practices to improve quality by working with and on behalf of primary care in Norfolk.
• Help with challenges identified by practices workload, GP recruitment, sharing best practice.
• Recognise the changing nature of primary care and assist to ensure that the right level of service is provided to address the needs of the local population.
• Provide benefit to patients of primary care, the clinicians and administrators who work in it and practice organisations in Norfolk.
• Work within health systems to provide patient care in innovative and solution-focused ways.
• We offer successful candidates a supportive working environment, competitive salary, excellent working conditions and the benefits of the NHS pension scheme. Other benefits include access to NHS discounts and discounted First Bus travel.
• If you are interested in working in an organisation committed to a culture of professionalism, growth, integrity, positivity and kindness then we would love to hear from you.

Job summary

We are excited to offer an opportunity to join the Acute Psychology team working across wards at Hellesdon Hospital, which includes 3 female and 2 male adult acute wards, and female Psychiatric Intensive Care Unit. Applications from new qualified psychologists looking to complete their preceptorship from band 7 to 8a are welcomed.

The role involves close working with the wider multi-disciplinary team, promoting the use of psychological models and encouraging psychological thinking for the ward staff and the leadership team. Given the nature of the wards, work will often be focussed on assessment and formulation, with consideration for what would support discharge for the patient. Opportunities for extended pieces of work will also be available, in order to support your ongoing development.

We are a friendly, welcoming and supportive psychology team including a Consultant Clinical Psychologist, 2 Assistant Psychologists, Psychotherapists and Clinical and Counselling Psychologists. We come with a range of specialist interests and therapy expertise and have strong links to the UEA doctorate course.

Main duties of the job

- Completing assessments/formulations with the client to support their understanding of their mental health, guide ward staff in their support of the client, and inform discharge planning.

- Completing brief and extended psychological interventions using evidence based models.

- Working closely with the wider multi-disciplinary team to support trauma-informed, psychological thinking and promotion of risk formulation/safety planning to inform the team's intervention and discharge plans.

- Supervision of trainee psychologists, and assistant psychologists where appropriate.

- Offering regular reflective practice and team formulations to the wider teams as well as training on a range of relevant topics.

- Working on relevant research projects, audits, data analysis and trust related wider projects that help support and promote national initiatives and priorities in the delivery of inpatient care.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job summary

We are looking to recruit a qualified Band 4 Nurse Associate to join our acute wards at Hellesdon Hospital.

We are a strong and credible team, with a friendly atmosphere, where productive ideas are welcomed and explored. Are you a highly motivated and passionate about patient care? Do you believe in keeping Service Users and Carers at the heart of everything you do? Would you like to work in well supported, dynamic, enthusiastic recovery focused team? We are looking for innovative and focused practitioners who are determined to make a positive difference to the care of our Service Users. If this feels like you, we want to hear from you.

Main duties of the job

We are looking for energised individuals who will be excited to be part of something very special. We want creativity, innovative ideas and passion towards providing excellent patient care. If you want to make a difference in people's lives and change it for the better than we want you to be part of our fantastic team!

Working alongside our Clinical Support Workers and Registered Nurses, you will work a combination of shifts including unsociable hours, weekends and bank holidays.

You will be responsible for assessments, risk management, care planning, and co-ordination of care delivery. You will support the Registered Nurses with the day to day activities and provide support to service users throughout their recovery journey.

Working within a well-resourced team, supported with regular supervision and opportunities to work in partnership with health and social care in the wider multi-disciplinary service, we want to develop the role of Nursing Associate to enable participation in a wider range of opportunities including change management projects such as quality improvement.

About us

Our Trust values of Team, Accountability, Learn and Kind sum up perfectly what this role encompasses. If you have the right values to join our organisation, you will be supported with a programme of training and development.

There are endless opportunities available, and we are keen to welcome new faces to join our team on a permanent basis. We understand that to attract the best people, we need to develop career pathways and support staff to reach their full potential. We pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

In addition, we also offer the following benefits:

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• gym membership
• NHS discounts and many more.

Job summary

We have an exciting opportunity for you to join us to work at Norwich Prison in the multidisciplinary team mental health. A very warm welcome awaits you!

If you want a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is definitely the job for you.

Prisons are one of the most challenging yet extremely rewarding places for healthcare professionals to work.

The environment and patient group will bring exciting challenges and rewards for the right individual.

The mental health team is part of the Integrated Mental Health and Justice Pathway. This role works as part of the Secure & Forensic Services Care Group which for the past 4 years have received a rating of 'GOOD' from the CQC

Main duties of the job

Duties will include, but not exclusive to:

• Assessments of individuals
• Caseload management
• Multi-agency working; including prison services , liaison and diversion services, through the gate services and community services, to ensure that the patient receives appropriate support through each stage of the criminal justice pathway and beyond back into the community.
• Supporting the duty role within the Team

About us

Benefits

Benefits included with this role are: -

• NHS pension
• Comprehensive in house & external training programmes
• Career progression
• Starting annual leave of 27 days per annum increasing to 33 days Per annum based on length of service (plus paid bank holidays)
• Staff physio service
• Gym membership
• NHS discounts and many more

Here at NSFT we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing their experiences and learning from each other.

NSFT is committed to lifelong learning and continuous professional development (CPD) for its entire staff. There are a variety of definitions of CPD across the professions, but it is usually taken to mean learning activities which update existing skills.

CPD is determined through appraisal with a personal development plan agreed between an individual and their manager, with the commitment of the necessary time and resources.

Job summary

Are you a newly qualified Physiotherapist looking to gain experience in a rotational position? Or a current Physiotherapist who is looking to widen your knowledge and skills set?

East of England Community Health and Care are excited to offer this excellent opportunity as a Band 5 Rotational Physiotherapist. This rotational position offers experience in a wide variety of settings, including clinics, outpatients and rehab wards. The Trust is passionate about our staff's development and offers a wide range of internal training opportunities to support your development, some very specific to the location where you are based, others to develop your leadership skills going forward. You will also have an opportunity for CPD time, which are led by you as a group.

We are looking for an enthusiastic and motivated Physiotherapist to join our integrated teams with experienced therapists and therapy assistants, who work closely alongside our nursing colleagues. There will be a requirement to travel to clinics and patients within the Community, therefore a valid driving licence and access to transport is essential.

To apply you will need to have a BSc/MSc in Physiotherapy and be registered with the HCPC or an undergraduate student nearing course completion (within the next 2 months). It is also open to those returning to practice.

Flexible working is possible. Weekend and evening working may be required as per the demands of the service.

Interviews will be held in person.

Main duties of the job

The Post Graduate Physiotherapist Rotational Scheme offers a broad base of clinical experience. Staff on the Rotation will be expected to work at any of the services on the scheme.

The duration of the rotations are 6 months and currently covers the following areas: -

• Community Rehabilitation - Various locations
• Willow Unit - New state-of-the-art centre
• Musculoskeletal outpatients
• Caroline House - Level 1 neurological rehabilitation unit providing specialist care and rehabilitation for patients with complex neurological injuries
• Stroke ESD
• Community Neurology
• Urgent Community Response Teams
• General In-Patient Rehabilitation

The rotations are based across various locations in Norfolk.

Please see detailed job description and prospectus for further information.

About us

Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Job summary

An exciting opportunity has arisen for a Nursing Associate to join the West Norfolk Community Mental Health Team (CMHT).

Working as part of a multidisciplinary team, you will support adults experiencing mental health difficulties by delivering high-quality, person-centred and recovery-focused care within community settings. You will contribute to assessment, care planning, physical health monitoring, risk management and therapeutic interventions, helping service users to achieve their recovery goals and maintain their wellbeing.

We are looking for a compassionate and motivated individual with excellent communication skills who is committed to providing outstanding care and working collaboratively with service users, carers and partner agencies. This is a rewarding opportunity to develop your skills and make a positive difference to the lives of people across West Norfolk.

Main duties of the job

As a Nursing Associate within the Community Mental Health Team (CMHT), you will play a key role in delivering high-quality, recovery-focused care to adults experiencing a range of mental health difficulties within the community. Working as part of a supportive multidisciplinary team, you will help service users to achieve their goals, promote independence, and support positive mental and physical health outcomes.

Key responsibilities include:

• Supporting the assessment, planning, delivery and review of care for individuals with mental health needs.
• Building therapeutic relationships with service users, carers and families to promote engagement and recovery.
• Monitoring service users' mental and physical health, recognising signs of deterioration and escalating concerns appropriately.
• Supporting the completion of physical health monitoring and promoting healthy lifestyles.
• Contributing to risk assessment and risk management plans, ensuring concerns are appropriately identified and acted upon.

This is an exciting opportunity for a motivated Nursing Associate who is passionate about supporting people with mental health difficulties and who enjoys working autonomously within a dynamic and collaborative community-based service. The role offers the opportunity to make a meaningful difference to people's recovery journeys while developing your skills and experience within specialist mental health services.

About us

Norfolk and Suffolk NHS Foundation Trust (NSFT) provides mental health, learning disability, and autism services across Norfolk and Suffolk. We are committed to delivering high-quality, compassionate, and inclusive care that supports people to live well and achieve their recovery goals.

At NSFT, we value our staff and recognise that a supportive, respectful, and inclusive workplace is essential to delivering excellent care. We actively promote a culture of learning, collaboration, and continuous improvement, where staff are encouraged to develop their skills and progress their careers.

We are committed to equality, diversity, and inclusion, and we work to ensure that our services and workforce reflect the communities we serve. Staff wellbeing is a priority at NSFT, and we offer a range of support, development opportunities, and flexible working arrangements to help our teams thrive.

By joining NSFT, you will be part of a dedicated organisation that places people, safety, and recovery at the heart of everything we do.

In addition, we also offer the following benefits:

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• gym membership
• NHS discounts and many more.

Job summary

As a Physiotherapist within the Offender Health setting, you will provide advanced assessment and treatment to patients with complex and chronic conditions. You will work as an autonomous practitioner, determining clinical diagnoses and treatment plans, while ensuring high standards of care and maintaining clinical records.

Main duties of the job

Your Day to Day:

• Manage a clinical caseload, including offender health and potential private/staff patients.
• Develop and expand business opportunities within the service.
• Work within contract-specific KPIs and report statistics to Senior Management.
• Ensure compliance with professional standards, policies, and clinical governance.
• Liaise regularly with Senior Management and contribute to continuous improvement.
• Manage the delivery of physiotherapy services across multiple locations, if required.
• Maintain and report on clinical incidents, complaints, and compliments.
• Participate in monthly feedback and meetings with Senior Management.

About us

Why Join Us?

PHL Group was founded in 2009 by a team of experienced General Practitioners and commercial partners, driven by a clear vision to deliver high-quality healthcare services that positively impact local communities. Led by an experienced team of clinicians and healthcare leaders with extensive expertise across urgent and primary care settings,

PHL Group operates a wide range of services across the UK and internationally, including Integrated Urgent Care, GP Practices, Custody Healthcare, ADHD services, Home Visiting, and Wait Time Support.

Supported by a well-established organisational infrastructure, robust clinical governance, and industry-leading professionals, PHL Group is committed to enabling people to remain well and receive the best possible health and social care through innovation, quality, and compassion.

At the heart of everything we do are our core values Truly Care, Team First, and Pioneering Innovationmaking PHL Group a forward-thinking organisation where people are empowered to make a real difference.

Applications

Due to the high volume of applications, only shortlisted candidates will be contacted. If your application is successful, you can expect to hear from us within 2 weeks of submission.

Please note that this advert will remain open until the position is filled. Interviews will be held throughout the advertising period, so we encourage you to apply early to avoid disappointment.

Job summary

Do you have experience of working in healthcare? Are looking for a role that supports patients to return to function after acute illness? Are you caring, compassionate and an effective communicator? Do you know how to engage and motivate others? If so, we may have the ideal role for you!

We have an exciting opportunity for 2 rehabilitation assistants to work within our nursing and therapy team on the stroke unit here at the NNUH. This is a new role bridging our existing nursing and therapies teams working with patients during the early rehabilitation phase of someone's post stroke recovery. The focus of the role will be facilitating activity and improving function within day to day care. Daily support with washing and dressing, toileting, exercise therapy, mobility practice in both individual and group settings would be key part of the job role.

Working within Neurosciences will provide you with an opportunity to work alongside not only an experienced and dedicated Physiotherapy and Nursing Team but also an experienced wider Multidisciplinary Team (medical, OT, Speech and Language). You will receive induction, supervision and support within the role and the opportunity to access teaching.

These roles are vital to help us ensure that we meet with the Trust's vision to provide every patient with the care we want for those we love the most. If this sounds like it fits your skill set please apply.

Main duties of the job

As a Rehabilitation Assistant you will:

Work without direct supervision within a specified clinical area to undertake a variety of delegated clinical tasks to support the delivery of rehabilitation to patients, in accordance with agreed guidance/care pathways.

Work under direct/indirect supervision and direction of registered Physiotherapists and Nurses in the performance of specific tasks for individuals or groups of patients as part of treatment and rehabilitation programmes. Such tasks may include:

Assist registered Physiotherapists with patient care and rehabilitation

Assist patients with functional activities of daily living e.g. washing and dressing, toileting, mobility, exercise therapy.

Teach and supervise simple exercise programmes. Assess, issue and teach the use of walking aids.

Assist with moving and handling patients in line with Trust policies.

Assist with treatment e.g. balance training, gait re-education, stair assessments.

Assist with the moving, handling and treatment of heavily dependent patients who require the use of hoistsand patient handling equipment. This includes supporting and stabilising patients as part of their rehabilitation programme. Take a holistic approach towards patient care, e.g. bed making, patient comfort, nutrition/hydration.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job summary

This role involves working in a small, friendly multi-disciplinary team to provide psychological interventions for young people with eating disorders and their families. The role is split between our bases in Bury St Edmunds and Ipswich. There are opportunities to link up with other psychological therapists across the wider eating disorders service.

We will provide regular clinical supervision, and relevant specialist training and opportunities for professional development, for example CBT for eating disorders. We welcome preceptorship applications for this post.

We are looking to appoint a skilled, committed, and motivated individual with excellent communication and organisational skills and a keen interest in working with families and young people. Previous experience working with individuals with eating disorders is ideal but not essential. We can accommodate some flexible working, in line with the service need and we are a Family Friendly and supportive team.

Main duties of the job

The role will include, but not be limited to: assessment, formulation and psychological treatment of individuals with eating disorders and co-morbid mental health difficulties, clinical responsibility for complex cases, supporting the Clinical Lead with service development projects, providing clinical supervision, and providing consultation to colleagues and to external agencies. Our main models of practice are systemic and CBT so skills in those areas would be desirable.

If you are interested in joining this exciting and motivated team, please look at the detailed Job Description for more information about this post.

Please don't hesitate to call us to discuss anything about the team or the role:

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job summary

Hybrid working and a warm welcome accompany this opportunity to work creatively with young people and their families. We are the Connect Team 0-18, a specialist therapeutic needs led service working with Children in Care and permanently placed across Suffolk. An opportunity has arisen for a qualified Mental health Practitioner, Band 6 to work within the Connect Team. The team are currently based between Walker Close, Ipswich and Ickworth Lodge, Bury St Edmunds. Our team prides itself on highly skilled practitioners, currently we consist of a Consultant psychiatrist, clinical psychologists, Arts and Drama Psychotherapists, Psychodynamic psychotherapist and Mental health practitioners. We learn, develop and work together to ensure the young person and their families receive a tailored package of care. We are committed to reflective practice and formulations that strengthen the team in all aspects.

We are looking for a highly skilled practitioner who holds a nursing or social work registration. Experience of working with children, young people and their families and carers with knowledge of attachment, child development and working systemically would be especially welcome.

This post is on a fixed term basis as Maternity leave Cover and is advertised as 0.4WTE for 12 months but applications for 0.8WTE for 6 months would be considered.

Main duties of the job

We are looking for a passionate individual who loves to work creatively with children and their families. We are a dynamic and experienced team who are committed to multi-disciplinary working. This role would include responsibilities such as undertaking assessments, processing of referrals, participating in duty, case management, risk assessments, multi agency consultations and emergency safety planning. We ensure that the emotional wellbeing and placement stability of our young people are top of our agenda.

The role includes multi agency working alongside the family (foster carers, special guardians, adopters) social care, education and voluntary services to ensure the service users' needs are best met. We also work in close collaboration with other NSFT CYP teams such as Suffolk Wellbeing, Youth Teams, Child & Family Teams, ADHD services and the Emotional Wellbeing Hub.

About us

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Job summary

Are you an experienced Speech and Language Therapist looking for your next challenge?Do you thrive on autonomy, clinicalcomplexity,and multidisciplinary collaboration?Would you love the opportunity to shape and develop specialist SLT provision within community adult learning disability services?

We are looking for aproactive, passionate, andmotivated Specialist SLTto join our Adult Community LD Service in Lowestoft. You will work as an integral part of a dynamic,skilled,and supportive MDT including psychologists, nurses, doctors, occupational therapists, clinical supportworkers,and assistant practitioners.

In this rewarding role, you will support individuals with a learning disability with complex mental and physical health needs, helping them regain independence, build meaningful communication pathways, and make informed decisions about their care.

If you thrive in environments where you can use yourexpertise, shape service delivery, and make a genuine difference every day,thenwe would love to hear from you.

Main duties of the job

• Assess communication needs using standardised and non-standardised assessments
• Provide assessment and intervention for dysphagia
• Provide assessment and intervention as part of a multi disciplinary team approach
• Engage with service users, carers and family throughout the treatment process to ensure that co-production is at the centre of care.
• Devise, deliver, monitor, and evaluate treatment plans, modifying where necessary.
• Devise, deliver, monitor, and evaluate training and support packages for family and carers.
• Report verbally and in writing observation and assessment of service users.
• Attend/lead clinical meetings (e.g. multi-disciplinary team meetings, case conferences, reviews, and complex case discussions) as needed and contribute to the discussion on professional and service issues.
• Engage with agreed team processes e.g. duty

About us

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Details

Date posted

01 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-GYW8196589-B

Job locations

Lothingland Community Unit

2 Airey Close

Oulton ,Lowestoft

NR32 3JQ

United Kingdom

Job description

Job responsibilities

• Work as an integrated member of the Multi-Disciplinary team
• Embed the Speech and Language Therapy process and pathway into the clinical area
• Use specialist knowledge to independently assess, diagnose, and provide intervention, across the full range of speech, language, and communication needs for the served population
• Where possible, devise and use/ facilitate use of appropriate and person-centred verbal and non-verbal communication tools e.g. pictures, symbols, AAC devices
• Work collaboratively with service users to set focused treatment goals
• Contribute to Positive Behaviour Support Plans (PBSP).
• Provide specialist clinical advice relevant to your area
• Engage with service users, carers and family throughout the treatment process to ensure that co-production is at the centre of care
• Be professionally and legally accountable for all aspects of own work, including caseload management and direct clinical care.#
• Work autonomously and manage own workload, balancing clinical work and supporting professional activities
• Obtain and record informed consent from patients and/or their significant others at each contact in accordance with Trust policy and the legal requirements of the MH Act and the MCA and DoLs.
• Provide support for colleagues in making information accessible for patients, in accordance with Greenlight standards and NSFT trust strategy
• Work alone across a wide range of settings including specialist residential and day services, work and education environments, hospital sites, and homes as appropriate
• Attend/lead clinical meetings (e.g. multi-disciplinary team meetings, case conferences, reviews, and complex case discussions) as needed and contribute to the discussion on professional and service issues.
• Where appropriate to deputise for the Therapy Lead/Clinical Lead
• Adhere to the HCPC Standards of Proficiency and maintain a CPD portfolio
• Engage with clinical and management supervision in accordance with trust policy
• Attend mandatory training according to trust policy
• Provide support to junior staff and student

***This post attracts a recruitment premium of £3,000 (pro-rata for part time roles). This is a one-off payment with half paid on appointment and half paid after the completion of a satisfactory probation period (6 months). The premium is taxable. Please note that should you leave employment or choose to move to an alternative post within the Trust that does not attract this recruitment premium, you will be required to reimburse all or some it, as follows: 100% of the value of the premium in the first 12 months; 50% of the value of the premium in the period 12 months to 2 years following appointment.***

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description Job responsibilities Work as an integrated member of the Multi-Disciplinary team Embed the Speech and Language Therapy process and pathway into the clinical area Use specialist knowledge to independently assess, diagnose, and provide intervention, across the full range of speech, language, and communication needs for the served population Where possible, devise and use/ facilitate use of appropriate and person-centred verbal and non-verbal communication tools e.g. pictures, symbols, AAC devices Work collaboratively with service users to set focused treatment goals Contribute to Positive Behaviour Support Plans (PBSP). Provide specialist clinical advice relevant to your area Engage with service users, carers and family throughout the treatment process to ensure that co-production is at the centre of care Be professionally and legally accountable for all aspects of own work, including caseload management and direct clinical care.# Work autonomously and manage own workload, balancing clinical work and supporting professional activities Obtain and record informed consent from patients and/or their significant others at each contact in accordance with Trust policy and the legal requirements of the MH Act and the MCA and DoLs. Provide support for colleagues in making information accessible for patients, in accordance with Greenlight standards and NSFT trust strategy Work alone across a wide range of settings including specialist residential and day services, work and education environments, hospital sites, and homes as appropriate Attend/lead clinical meetings (e.g. multi-disciplinary team meetings, case conferences, reviews, and complex case discussions) as needed and contribute to the discussion on professional and service issues. Where appropriate to deputise for the Therapy Lead/Clinical Lead Adhere to the HCPC Standards of Proficiency and maintain a CPD portfolio Engage with clinical and management supervision in accordance with trust policy Attend mandatory training according to trust policy Provide support to junior staff and student ***This post attracts a recruitment premium of £3,000 (pro-rata for part time roles). This is a one-off payment with half paid on appointment and half paid after the completion of a satisfactory probation period (6 months). The premium is taxable. Please note that should you leave employment or choose to move to an alternative post within the Trust that does not attract this recruitment premium, you will be required to reimburse all or some it, as follows: 100% of the value of the premium in the first 12 months; 50% of the value of the premium in the period 12 months to 2 years following appointment.*** Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Qualifications

Essential

• Degree in Speech & Language Therapy
• Post graduate dysphagia qualification

Desirable

• Makaton or sign language qualification
• Further communication training

Experience

Essential

• Experience of working with people with a learning disability
• Experience of working in a multi disciplinary setting
• Experience of delivering teaching / training

Desirable

• experience of supervising SLT assistants and / or SLT students

Knowledge and Skills

Essential

• Experience of using a range of SLT assessments and interventions with people with a learning disability
• Knowledge of relevant local and national documents and guidance in relation to PLD

Desirable

• Knowledge of using intensive interaction, talking mats, social stories

Person Specification Qualifications Essential Degree in Speech & Language Therapy Post graduate dysphagia qualification Desirable Makaton or sign language qualification Further communication training Experience Essential Experience of working with people with a learning disability Experience of working in a multi disciplinary setting Experience of delivering teaching / training Desirable experience of supervising SLT assistants and / or SLT students Knowledge and Skills Essential Experience of using a range of SLT assessments and interventions with people with a learning disability Knowledge of relevant local and national documents and guidance in relation to PLD Desirable Knowledge of using intensive interaction, talking mats, social stories

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Lothingland Community Unit

2 Airey Close

Oulton ,Lowestoft

NR32 3JQ

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Lothingland Community Unit

2 Airey Close

Oulton ,Lowestoft

NR32 3JQ

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job summary

We have an exciting opportunity for an experienced Social Worker to join our Adult Community Mental Health Services Team in Watford.

The area is well served with transport links to historic Hertfordshire and its glorious countryside as well as into London and beyond. We are looking for a Social Worker who is passionate about care delivering care to adults with mental health issues.

We can offer you a competitive salary, staff benefits package, excellent career development and training that comes from working for Hertfordshire Partnership University NHS Foundation Trust.

Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT. We are on a "Good to Great" journey as we continue to innovate, improve, transform and deliver the very highest standards of care to the service users and communities that we serve.

Main duties of the job

Registered with Social Work England.

Experience of working in a community based setting. Responsible for the delivery of care to an allocated caseload of clients living in the Community experiencing, or recovering from, mental health difficulties.

Provide direct support and advice to Service Users and Carers, within the recovery framework.

To work as part of a multi-disciplinary Team, working in partnership with a range of stakeholders inside and outside of the Trust.

Providing high quality social care services to adults of all ages experiencing mental ill-health. The core functions of the role will be to provide assessment, care planning and coordination of care from a social perspective to adults accessing the service.

Deliver recovery-focused care and support to service users and their carers that is focused on the principles of choice, control, and independence, as well as ensuring safety.

You will hold a caseload which may comprise of adults experiencing a wide range of mental health and social care needs.You will ensure that you maintain constant reflection and development of your practice and will ensure your continuing professional development in line with the standards set out by the professional regulator, Social Work England.

If you are not already an AMHP, you will be prepared to undertake the training required to undertake the AMHP role as your career progresses. If you are already an AMHP, you will contribute to the Trust's countywide AMHP rota.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job summary

An opportunity has arisen for a Band 4 Assistant Practitioner within the established Willow Therapy Unit Therapy Team. The team provides inpatient reablement across a 48 bedded unit.

If you are passionate about working collaboratively with patients towards agreed goals, promoting independence and supporting discharge from hospital, this role could be for you. Assistant Practitioners work autonomously within the team to support and assess patients needs across both Occupational Therapy and Physiotherapy disciplines.

Please note this role includes shift working across a 7 day service including Bank Holidays.

Regrettably we are not able to offer sponsorship for this post. Interviews will be conducted face to face only.

Main duties of the job

To work within a reablement philosophy, using strengths-based assessments and actively promoting independence for the patients.

To support an environment where all team members are responsible for a reablement ethos using a positive risk-taking approach for patients, their carers and families.

To contribute in the delivery of high standards of health care to inpatients by assessing, planning, implementing and evaluating packages of care.

Tosupport patients being as independent as possible within their functional limits.

To work as part of a multidisciplinary team within a quality framework to ensure that the highest standards of care are met

To support and deliver innovation within discharge practice and pathways.

To work with system partners including the voluntary sector to ensure that patients experience a seamless transfer of care both into and onward from the unit.

Be responsible for the delivery and co-ordination of care to a named group of patients.

Work proactively within the team to achieve unit and trust goals and objectives.

Work with and promote recognised policies, protocols, and guidelines.

About us

Please note, the selection processes are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

With effect from the 1st April 2026 Norfolk Community Health & Care NHS Trust has merged with Cambridgeshire Community Services NHS Trust to form a new organisation: East of England Community Health & Care. The new Trust will provide a wide range of community health and social care services to over 4 million people, with a budget of circa £380 million and a workforce of over 7,000 people.