Job summary

Senior Clinical Pharmacy Team Lead

An Exciting Leadership Opportunity in a Thriving PCN

Minimum 2 years of leadership experience required

Are you an experienced Clinical Pharmacist ready to step into a high-impact leadership role? Join our forward-thinking Primary Care Network as Clinical Pharmacist Team Leader and help shape the future of pharmacy services across our practices.

You will lead a skilled team of 8 Clinical Pharmacists and 3 Pharmacy Technicians, delivering high quality, patient-centred care and driving innovative medicines optimisation initiatives that improve population health outcomes.

This role combines clinical expertise with strategic leadership. You will oversee structured medication reviews, high-risk medicines monitoring, prescribing safety, quality improvement projects, and day to day rota management. You will also mentor and develop the pharmacy team while working closely with GPs, ICB colleagues, community and secondary care teams, and other allied professionals to influence PCN strategy.

Ideal for someone who thrives on autonomy, collaboration, and service improvement at scale.

What we offer:

• £55,000£60,000 WTE DOE
• Supportive, collaborative PCN culture
• Protected CPD and supervision time
• Flexible working
• 30 days annual leave pro rata
• NHS Pension
• Employee Assistance Programme
• Funded DBS and GPhC subscription reimbursement

Main duties of the job

Clinical Care and Medicines Optimisation

• Conduct structured medication reviews for patients with complex polypharmacy frailty long term conditions and post discharge needs
• Monitor and review high risk medicines to ensure safe prescribing
• Implement MHRA alerts NICE guidance and local formulary updates
• Improve repeat prescribing systems and medicines safety processes

Leadership and Team Development

• Lead and coordinate the pharmacy team across practices
• Provide clinical supervision and mentorship to 8 pharmacists 3 technicians and Independent Prescribers
• Support training induction appraisal and competency development.
• Promote professional standards and continuous learning
• Foster a positive inclusive and supportive team culture

Operational and Strategic Delivery

• Plan workforce capacity rotas and service continuity
• Support achievement of PQS QOF and PCN contractual targets
• Lead clinical audits and quality improvement projects
• Analyse prescribing data and performance metrics to drive improvement
• Strengthen shared care processes and medicines safety programmes
• Represent pharmacy services in multidisciplinary and stakeholder meetings

Education and Training

• Deliver medicines optimisation training to primary care teams
• Provide patient education and accessible medicines information
• Contribute to public health initiatives and community health campaigns

About us

North Wilts Border PCN is a collaborative NHS partnership made up of six GP surgeries, working together to deliver high-quality, patient-centred care to over 57,000 people across our local communities. We are proud to be rooted in our community and are committed to staying connected with and supporting the people we serve.

In addition to our dedication to clinical excellence, we are also a teaching and training network, supporting medical students and GP trainees from across the Southwest region.

Our diverse multidisciplinary team includes Specialist Practitioners, Social Prescribers, Health & Wellbeing Coach, Care Coordinator, and Clinical Directors. We place great value on the contributions of our Pharmacy team and are committed to supporting the personal and professional development of all staff.

Details

Date posted

09 October 2026

Pay scheme

Other

Salary

£55,000 to £60,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

W0050-26-0019

Job locations

Malmesbury Primary Care Centre

Priory Way

Malmesbury

Wiltshire

SN16 0FB

United Kingdom

Doctors Surgery

Willis Way

Purton

Swindon

SN5 4BD

United Kingdom

The Surgery

113 High Street

Cricklade

Swindon

SN6 6AE

United Kingdom

New Court Surgery

Borough Fields Shopping Centre

Royal Wootton Bassett

Swindon

Wiltshire

SN4 7AX

United Kingdom

The Tolsey Surgery

High Street

Sherston

Malmesbury

Wiltshire

SN16 0LQ

United Kingdom

Tinkers Lane Surgery

Tinkers Field

Royal Wootton Bassett

Swindon

Wiltshire

SN4 7AT

United Kingdom

Job description

Job responsibilities

The Clinical Pharmacy Team Lead will provide advanced clinical care, professional leadership, and operational oversight for the pharmacy workforce across North Wilts Border PCN. The role blends patient facing responsibilities with medicines optimisation, quality improvement, strategic service development, and workforce leadership.

The key duties and responsibilities include

• Conducting structured medication reviews for patients with complex polypharmacy, long term conditions, frailty, learning disabilities, high risk medicines, or recent hospital discharge.
• Undertaking clinical medication reviews for patients in practices, care homes, and domiciliary settings, producing clear recommendations for GPs and nurses.
• Leading on medicines reconciliation post discharge from hospital, intermediate care, and when entering care homes, identifying and resolving discrepancies.
• Providing patient facing and telephone based medicines advice, supporting adherence, answering medicine related queries, and promoting shared decision making.
• Reviewing and monitoring medicines linked with unplanned hospital admissions, implementing changes to reduce risk to vulnerable patients.
• Ensuring appropriate monitoring and safety checks are in place for medicines requiring ongoing review.
• Managing continuity of supply for high risk groups, including those using compliance aids or living in care settings.
• Supporting public health initiatives and providing medication related expertise to campaigns and community programmes.
• Contributing to multidisciplinary case conferences, collaborating to optimise care plans and medication management.
• Using practice computer searches and risk stratification tools to identify high risk patient cohorts based on clinical presentation, prescribing patterns, or both.
• Prioritising patients for review using clinical judgement and evidence based principles.
• Reducing variation and proactively addressing unsafe or inefficient prescribing.
• As the designated leader for the pharmacy workforce, the post holder will Lead and manage the Pharmacy and Pharmacy Technician Team, promoting excellence, collaboration, and a culture of high professional standards.
• Provides clinical supervision, mentorship, and support for pharmacists and pharmacy technicians, including Independent Prescribers and those in training.
• Oversees induction, competency development, and continuation of training for all new and existing team members.
• Ensures staff engage with appraisal processes, supervision, and ongoing CPD.
• Acts as a role model, demonstrating professionalism, adaptability, inclusivity, and compassionate leadership.
• Supports performance management processes and addresses issues in line with organisational policy.
• Encourages innovation and extends boundaries of service delivery within the pharmacy team.
• Leading pharmacy related projects aligned with PCN, ICB, and national priorities.
• Supporting the delivery of PQS, QOF, and additional PCN wide service requirements.
• Managing rota planning, staffing levels, and leave coordination to maintain consistent clinical coverage. Thus, contributing to operational delivery of pharmacy services.
• Representing the pharmacy service at internal and external meetings, including with GPs, ICB pharmacists, Medicines Management teams, community pharmacy, and hospital colleagues.
• Fostering strong interprofessional relationships to enhance consistency and continuity of patient care.
• Supporting the creation and implementation of prescribing policies, including repeat prescribing and safety processes.
• The post holder ensures pharmacy services maintain high standards of safety, data quality, and regulatory compliance:
• Leading clinical audits, sharing findings, and providing practical recommendations for improvement.
• Using prescribing data to identify risks, trends, and opportunities for targeted interventions.
• Implementing changes based on MHRA alerts, product withdrawals, NICE guidance, and formulary updates.
• Monitoring compliance with RAG lists, shared care protocols, and other local medicines governance frameworks.
• Supporting the development, implementation, and monitoring of Quality Improvement Plans (QIPs).
• Ensuring ongoing compliance with CQC standards, legal and ethical requirements, professional codes of conduct, and organisational governance systems.
• Producing newsletters and bulletins that disseminate important prescribing messages and safety updates.
• Enhancing medicines safety by reviewing high risk groups, triggers for hospital admission, and prescribing trends.
• Supporting practices in maintaining accurate, up to date practice formularies on clinical systems.
• Ensuring monitoring, follow up, and documentation are in place for all relevant medicines requiring ongoing review.
• Working alongside ICB colleagues to ensure consistent application of shared prescribing pathways.
• Delivering education and training sessions to the wider primary care team, including GPs, nurses, and administrative staff.
• Providing patient facing information, medication counselling, and resources to support safe and effective use of medicines.
• Ensuring the pharmacy team has access to meaningful professional development opportunities, supervision, and peer review mechanisms.
• Promoting shared learning through case discussions, reflective practice, and collaborative problem-solving.
• Building and maintaining effective working relationships with GPs, nurses, allied health professionals, community pharmacists, hospital pharmacy teams, social care teams, and wider ICB colleagues.
• Recognising personal limitations and seeking or signposting to specialist support where required.
• Working as part of a multidisciplinary team to support coordinated, patient centred care.
• Contributing to multidisciplinary projects, shared care pathways, and integrated care initiatives.
• Adhering to all health and safety requirements, including reporting incidents using organisational systems.
• Complying with the Data Protection Act, confidentiality policies, safeguarding standards, and equality and diversity requirements.
• Maintaining professional registration, CPD, immunisations, DBS status, and all mandatory training.
• Travelling independently across PCN sites and attending meetings or training as required.

Job description Job responsibilities The Clinical Pharmacy Team Lead will provide advanced clinical care, professional leadership, and operational oversight for the pharmacy workforce across North Wilts Border PCN. The role blends patient facing responsibilities with medicines optimisation, quality improvement, strategic service development, and workforce leadership.The key duties and responsibilities includeConducting structured medication reviews for patients with complex polypharmacy, long term conditions, frailty, learning disabilities, high risk medicines, or recent hospital discharge.Undertaking clinical medication reviews for patients in practices, care homes, and domiciliary settings, producing clear recommendations for GPs and nurses. Leading on medicines reconciliation post discharge from hospital, intermediate care, and when entering care homes, identifying and resolving discrepancies. Providing patient facing and telephone based medicines advice, supporting adherence, answering medicine related queries, and promoting shared decision making. Reviewing and monitoring medicines linked with unplanned hospital admissions, implementing changes to reduce risk to vulnerable patients. Ensuring appropriate monitoring and safety checks are in place for medicines requiring ongoing review. Managing continuity of supply for high risk groups, including those using compliance aids or living in care settings. Supporting public health initiatives and providing medication related expertise to campaigns and community programmes. Contributing to multidisciplinary case conferences, collaborating to optimise care plans and medication management. Using practice computer searches and risk stratification tools to identify high risk patient cohorts based on clinical presentation, prescribing patterns, or both. Prioritising patients for review using clinical judgement and evidence based principles. Reducing variation and proactively addressing unsafe or inefficient prescribing. As the designated leader for the pharmacy workforce, the post holder will Lead and manage the Pharmacy and Pharmacy Technician Team, promoting excellence, collaboration, and a culture of high professional standards. Provides clinical supervision, mentorship, and support for pharmacists and pharmacy technicians, including Independent Prescribers and those in training. Oversees induction, competency development, and continuation of training for all new and existing team members. Ensures staff engage with appraisal processes, supervision, and ongoing CPD. Acts as a role model, demonstrating professionalism, adaptability, inclusivity, and compassionate leadership. Supports performance management processes and addresses issues in line with organisational policy. Encourages innovation and extends boundaries of service delivery within the pharmacy team. Leading pharmacy related projects aligned with PCN, ICB, and national priorities. Supporting the delivery of PQS, QOF, and additional PCN wide service requirements. Managing rota planning, staffing levels, and leave coordination to maintain consistent clinical coverage. Thus, contributing to operational delivery of pharmacy services. Representing the pharmacy service at internal and external meetings, including with GPs, ICB pharmacists, Medicines Management teams, community pharmacy, and hospital colleagues. Fostering strong interprofessional relationships to enhance consistency and continuity of patient care. Supporting the creation and implementation of prescribing policies, including repeat prescribing and safety processes. The post holder ensures pharmacy services maintain high standards of safety, data quality, and regulatory compliance: Leading clinical audits, sharing findings, and providing practical recommendations for improvement. Using prescribing data to identify risks, trends, and opportunities for targeted interventions. Implementing changes based on MHRA alerts, product withdrawals, NICE guidance, and formulary updates. Monitoring compliance with RAG lists, shared care protocols, and other local medicines governance frameworks. Supporting the development, implementation, and monitoring of Quality Improvement Plans (QIPs). Ensuring ongoing compliance with CQC standards, legal and ethical requirements, professional codes of conduct, and organisational governance systems. Producing newsletters and bulletins that disseminate important prescribing messages and safety updates. Enhancing medicines safety by reviewing high risk groups, triggers for hospital admission, and prescribing trends. Supporting practices in maintaining accurate, up to date practice formularies on clinical systems. Ensuring monitoring, follow up, and documentation are in place for all relevant medicines requiring ongoing review. Working alongside ICB colleagues to ensure consistent application of shared prescribing pathways. Delivering education and training sessions to the wider primary care team, including GPs, nurses, and administrative staff. Providing patient facing information, medication counselling, and resources to support safe and effective use of medicines. Ensuring the pharmacy team has access to meaningful professional development opportunities, supervision, and peer review mechanisms. Promoting shared learning through case discussions, reflective practice, and collaborative problem-solving. Building and maintaining effective working relationships with GPs, nurses, allied health professionals, community pharmacists, hospital pharmacy teams, social care teams, and wider ICB colleagues. Recognising personal limitations and seeking or signposting to specialist support where required. Working as part of a multidisciplinary team to support coordinated, patient centred care. Contributing to multidisciplinary projects, shared care pathways, and integrated care initiatives. Adhering to all health and safety requirements, including reporting incidents using organisational systems. Complying with the Data Protection Act, confidentiality policies, safeguarding standards, and equality and diversity requirements. Maintaining professional registration, CPD, immunisations, DBS status, and all mandatory training. Travelling independently across PCN sites and attending meetings or training as required.

Person Specification

Qualifications

Essential

• Essential
• Masters degree in pharmacy (MPharm) (or equivalent)
• Completed CPPE course in Primary care pharmacy education pathway or equivalent experience
• Independent Prescribing qualification
• Mandatory registration with General Pharmaceutical Council (GPhC) which includes revalidation
• Leadership/management qualification or extensive experience

Desirable

• Minimum of 2 years of experience in a primary care setting
• A DPP (Designated Prescribing Practitioner) registered professional
• Mentoring or Coaching qualification or experience
• A member of or working towards Faculty membership of the Royal Pharmaceutical Society
• Minimum of 5 years post-registration experience

Experience

Essential

• Strong knowledge of primary care, prescribing, and medicines optimisation
• Analytical and problem-solving abilities, with experience in audits and QI initiatives
• Proficiency in clinical and management systems (e.g. Eclipse, GP IT systems)
• Understanding of CQC compliance standards and all legal, ethical, and professional regulations.
• Ability to work both independently and collaboratively in multi-disciplinary teams
• Strong sense of accountability and able to demonstrate this
• An appreciation of the nature and structure of PCNs, GPs and general practices.

Desirable

• Demonstrates accountability for delivering professional expertise and direct service provision.
• Experience of mentorship and clinical supervision of peers
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences

Interpersonal and Communication Skills

Essential

• Cultivates and sustains high-trust relationships across the immediate and wider PCN network, member practices, and system partners, fostering alignment with strategic priorities.
• Exemplifies professional, compassionate leadership
• Champions a supportive and inclusive culture
• Strengthens team cohesion and morale
• Champions workforce development and actively promotes a culture of support and continuous improvement
• Navigates complex and challenging conversations with diplomacy and resilience, maintaining professionalism while balancing organisational priorities and stakeholder expectations.

Desirable

• Manages challenging and high-pressure interactions with composure
• Demonstrates advanced stakeholder engagement skills, liaising effectively with multidisciplinary PCN teams, practice leadership, NHS organisations, and external agencies to align operational priorities with strategic objectives.

Person Specification Qualifications Essential Essential Masters degree in pharmacy (MPharm) (or equivalent) Completed CPPE course in Primary care pharmacy education pathway or equivalent experience Independent Prescribing qualification Mandatory registration with General Pharmaceutical Council (GPhC) which includes revalidation Leadership/management qualification or extensive experience Desirable Minimum of 2 years of experience in a primary care setting A DPP (Designated Prescribing Practitioner) registered professional Mentoring or Coaching qualification or experience A member of or working towards Faculty membership of the Royal Pharmaceutical Society Minimum of 5 years post-registration experience Experience Essential Strong knowledge of primary care, prescribing, and medicines optimisation Analytical and problem-solving abilities, with experience in audits and QI initiatives Proficiency in clinical and management systems (e.g. Eclipse, GP IT systems) Understanding of CQC compliance standards and all legal, ethical, and professional regulations. Ability to work both independently and collaboratively in multi-disciplinary teams Strong sense of accountability and able to demonstrate this An appreciation of the nature and structure of PCNs, GPs and general practices. Desirable Demonstrates accountability for delivering professional expertise and direct service provision. Experience of mentorship and clinical supervision of peers Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences Interpersonal and Communication Skills Essential Cultivates and sustains high-trust relationships across the immediate and wider PCN network, member practices, and system partners, fostering alignment with strategic priorities. Exemplifies professional, compassionate leadership Champions a supportive and inclusive culture Strengthens team cohesion and morale Champions workforce development and actively promotes a culture of support and continuous improvement Navigates complex and challenging conversations with diplomacy and resilience, maintaining professionalism while balancing organisational priorities and stakeholder expectations. Desirable Manages challenging and high-pressure interactions with composure Demonstrates advanced stakeholder engagement skills, liaising effectively with multidisciplinary PCN teams, practice leadership, NHS organisations, and external agencies to align operational priorities with strategic objectives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Wilts Border PCN Ltd Company

Address

Malmesbury Primary Care Centre

Priory Way

Malmesbury

Wiltshire

SN16 0FB

United Kingdom

Employer's website

https://northwiltsborderpcn.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Wilts Border PCN Ltd Company

Address

Malmesbury Primary Care Centre

Priory Way

Malmesbury

Wiltshire

SN16 0FB

United Kingdom

Employer's website

https://northwiltsborderpcn.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity to join an established and forward-thinking Paramedic Team

Are you an experienced Paramedic looking for an opportunity to develop your career within Primary Care?

North Wilts Border Primary Care Network is looking for an enthusiastic, skilled and motivated PCN Paramedic to join our dynamic multidisciplinary workforce.

You won't be working alone. You will become part of an established team of six experienced PCN Paramedics, providing the opportunity to work collaboratively, share clinical knowledge and experience, and learn from colleagues while continuing to develop your own scope of practice.

Our PCN brings together six GP practices across North Wiltshire and Swindon, and we have developed a diverse multidisciplinary workforce focused on delivering high-quality, proactive and accessible care closer to patients' homes.

This is an excellent opportunity for a Paramedic who enjoys autonomy, variety and clinical decision-making and wants to play an important role in shaping how care is delivered within Primary Care.

We are looking for a Paramedic who is clinically confident, compassionate and comfortable working autonomously while recognising when to seek advice or escalate care.

You will need current HCPC registration as a Paramedic, strong clinical assessment and decision-making skills, and experience appropriate to autonomous Primary Care practice.

Main duties of the job

As a PCN Paramedic, you will work autonomously as part of our wider multidisciplinary team, assessing and managing patients presenting with a broad range of acute, undifferentiated and complex conditions.

Your role will include same-day and urgent care, home visiting, frailty and complex care, with opportunities to work within GP practices, patients' homes, care homes and other community settings.

You will undertake comprehensive clinical assessments, formulate differential diagnoses, identify and manage clinical risk, initiate treatment and investigations within your competence, and refer or escalate patients appropriately.

A key part of the role will be supporting patients to receive the right care, in the right place, at the right time, helping to avoid unnecessary hospital attendance or admission where safe and clinically appropriate.

You will work closely with GPs and our wider PCN multidisciplinary team, including nurses, clinical pharmacists, pharmacy technicians, care coordinators, social prescribers, health and wellbeing staff, mental health practitioners and other allied health professionals.

Depending upon your experience and competence, there may also be opportunities to contribute to areas such as care-home support, ward rounds, frailty, anticipatory care, service development, quality improvement and the ongoing development of our PCN Paramedic service.

About us

North Wilts Border Primary Care Network is an ambitious and evolving organisation where our people are central to what we do.

We work collaboratively across six GP practices:

• Malmesbury Primary Care Centre,
• New Court Surgery,
• Purton Surgery,
• Cricklade Surgery,
• The Tolsey Surgery
• Tinkers Lane Surgery.

We have invested significantly in developing a broad multidisciplinary workforce to include GP, Care Coordinators, Social Prescribers, Clinical Pharmacists and Pharmacy Technicians and believe that bringing different professions, skills and perspectives together enables us to provide better care for our communities.

For this role in particular, you will have the benefit of joining an established team of six other Paramedics. We recognise the importance of peer support, clinical supervision, shared learning and professional development, particularly when working autonomously in Primary Care.

We want our clinicians to feel able to contribute ideas and help shape services rather than simply step into a fixed model of working. As our PCN continues to develop, there will be opportunities to contribute to service improvement and new ways of delivering care across our practices and communities. The role specifically includes participation in service development, quality improvement, audit and evaluation.

Job summary

At New Court Surgery, we are looking for a compassionate, professional and highly organised Phlebotomist to join our friendly and supportive primary care team. This is an exciting opportunity to play a vital role in patient care by delivering high-quality blood collection services and supporting the wider clinical team in providing excellent healthcare to our local community.

As a valued member of our practice, you will work closely with GPs, nurses and administrative colleagues to ensure patients receive a safe, efficient and positive experience. We pride ourselves on providing patient-centred care in a welcoming environment and are looking for someone who shares our commitment to clinical excellence, teamwork and outstanding customer service.

If you are passionate about helping people, enjoy working in a fast-paced healthcare setting and want to be part of a practice that values and supports its staff, we would love to hear from you.

Main duties of the job

The successful candidate will be responsible for providing a safe, efficient and professional phlebotomy service to our patients, ensuring samples are collected, labelled and processed accurately. You will work closely with the wider clinical team to support patient care, maintain clinical standards and contribute to the smooth running of our treatment room services.

The role requires excellent communication skills, attention to detail and a caring approach, as you will regularly support patients who may be anxious about blood tests. You will also be responsible for maintaining accurate records, adhering to infection prevention and control procedures, managing clinical stock within your area of work and helping to ensure an excellent patient experience at all times. As part of a multidisciplinary practice team, you will be expected to work collaboratively and contribute to the delivery of high-quality primary care services.

About us

At New Court Surgery, we are proud of our friendly, supportive and patient-focused team. We work collaboratively across all departments, with GPs, nurses, healthcare assistants, phlebotomists, reception and administrative staff working together to deliver high-quality care to our patients. We foster a culture of mutual respect, professionalism and continuous learning, where every team member is valued and encouraged to contribute their ideas and expertise.

We understand the importance of creating a positive working environment and strive to ensure our staff feel supported, appreciated and empowered in their roles. Our practice promotes teamwork, open communication and a strong work ethic, whilst recognising the importance of maintaining a healthy work-life balance.

In return, we offer the opportunity to work within a welcoming and forward-thinking practice, alongside a dedicated team committed to providing excellent patient care. Benefits include NHS Pension Scheme membership, access to ongoing training and development opportunities, a supportive management team, generous annual leave entitlement and the satisfaction of making a meaningful difference to the health and wellbeing of our local community every day.