Job summary

Emergency Care Assistant (ECA)

Our ECAs support paramedics in providing urgent care during emergency callouts. Youll assist with patient assessments, administer treatments, and operate ambulance vehicles with care and precision.

What you'll need:

• Full UK driving licence and blue light qualification (CERAD or IHCD)
• Relevant Clinical Qualifications (e.g. DAEUCS or FREC4, etc.)
• The ability to assist and support clinicians in their clinical practice

Main duties of the job

Emergency Care Assistant (ECA)

Our ECAs support paramedics in providing urgent care during emergency callouts. Youll assist with patient assessments, administer treatments, and operate ambulance vehicles with care and precision.

What you'll need:

• Full UK driving licence and blue light qualification (CERAD or IHCD)
• Relevant Clinical Qualifications (e.g. DAEUCS or FREC4, etc.)
• The ability to assist and support clinicians in their clinical practice

About us

Who we are

Nerams Ltd is a Care Quality Commission (CQC) regulated independent ambulance service with a wealth of operational and educational experience. The directorate of the organisation combines healthcare professionals, operational managers, logistics and systems experts, and educators to provide leadership and systems that maintain a high level of service to all users.

Our core values:

• Care

• Teamwork

• Quality

• Respect

• Honesty

Job summary

Youll be responsible for supporting patients with complex needs, including those with complex mental health conditions ensuring their transport is safe, secure, and tailored to their specific requirements.

What you'll need

• A compassionate, patient-centred approach
• Experience working with mental health service users is desirable
• All training is provided, but experience in a secure transport setting is desirable

Main duties of the job

Youll be responsible for supporting patients with complex needs, including those with complex mental health conditions ensuring their transport is safe, secure, and tailored to their specific requirements.

What you'll need

• A compassionate, patient-centred approach
• Experience working with mental health service users is desirable
• All training is provided, but experience in a secure transport setting is desirable

About us

Who We Are

Nerams Ltd is a trusted provider of health and social care transport services acrossthe UK. We support patients and communities through a range of specialist non-emergency and emergency transport operations. From frontline ambulance care topatient transport, our teams play a vital role in keeping people safe, comfortable, anddignified during their care journeys.

Everything we do is guided by our vision Aspiring to be better today and evenbetter tomorrow in everything we do and our five core values:

• CareWe put compassion at the heart of our service.
• TeamworkWe support each other to achieve shared success.
• QualityWe go above and beyond to maintain high standards.
• RespectWe treat every individual with dignity and understanding.
• HonestyWe are open, transparent, and accountable.

Details

Date posted

19 October 2026

Pay scheme

Other

Salary

£26,773.38 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0514-26-0008

Job locations

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Nerams

Unit 5

194 Commerce Park, Stephenson Road

WASHINGTON

Tyne And Wear

NE37 3HT

United Kingdom

Job description

Job responsibilities

Nerams Ltd

Nerams Ltd are an independent ambulance service working in partnership with the NHS, local authorities, heavy industry and many other diverse clients

Regulated by the Care Quality Commission and held to the same high standard as NHS Ambulance Trusts, we strive to offer the highest standard of patient care.

Our core values of care, teamwork, quality, respect and honesty are at the heart of everything we do. Are you ready to start your career and development with us?

The Role of an Specialist Transport Assistant

The role and training you will undertake as a Specialist Transport Assistant is varied and exciting. Initial training will consist of in the classroom covering patient care, clinical practice, mental health, restraint training and other key aspects of the role. You will be:

• Responsible for the care and safe transportation of mental health patients.
• Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.
• At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.

You must:

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

When completing Mental Health transportation you will work alongside other Specialist Transport staff, as well as the police, mental health services and other healthcare professionals to transport mental health patients. This may be for assessment or treatment at another location from where they are in the community, hospital or prison.

This role will utilise all the new skills you have learnt in the classroom. The ideal candidate will be an excellent communicator and be willing to put patient care at the forefront of what they do. We will look for people that demonstrate our core values of care, respect, honesty, quality and teamwork.

Job description Job responsibilities Nerams LtdNerams Ltd are an independent ambulance service working in partnership with the NHS, local authorities, heavy industry and many other diverse clientsRegulated by the Care Quality Commission and held to the same high standard as NHS Ambulance Trusts, we strive to offer the highest standard of patient care.Our core values of care, teamwork, quality, respect and honesty are at the heart of everything we do. Are you ready to start your career and development with us?The Role of an Specialist Transport AssistantThe role and training you will undertake as a Specialist Transport Assistant is varied and exciting. Initial training will consist of in the classroom covering patient care, clinical practice, mental health, restraint training and other key aspects of the role. You will be:Responsible for the care and safe transportation of mental health patients.Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.You must:Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standardsGood attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directedFull manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).Expectation of dealing with people, demonstrating sound customer care skills.Working with the public or public involvementTo be flexible and adaptable, trustworthy, approachable and tactful.To be diplomatic, caring, empathetic, enthusiastic and a mature attitudeTo be able to handle traumatic, emotional and distressing situationsTo be able to deal with various patient conditions, some of which that can be distressing.A minimum entry age of 21yrs old.When completing Mental Health transportation you will work alongside other Specialist Transport staff, as well as the police, mental health services and other healthcare professionals to transport mental health patients. This may be for assessment or treatment at another location from where they are in the community, hospital or prison.This role will utilise all the new skills you have learnt in the classroom. The ideal candidate will be an excellent communicator and be willing to put patient care at the forefront of what they do. We will look for people that demonstrate our core values of care, respect, honesty, quality and teamwork.

Person Specification

Experience

Essential

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Desirable

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Experience

Essential

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Desirable

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Qualifications

Essential

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.
• PMVA training
• RNR training

Desirable

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Person Specification Experience Essential Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. Desirable Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. Experience Essential Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. Desirable Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. Qualifications Essential Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. PMVA training RNR training Desirable Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Job summary

As a Nerams Paramedic, you'll provide high-quality emergency care to patients, acting decisively and compassionately in a fast-paced environment. Youll work closely with Emergency Care Assistants to stabilise patients, deliver pre-hospital interventions, and ensure safe onward journeys. You will act as a mentor to those you work with, including Newly Qualified Paramedics.

What you'll need:

• HCPC registration and 2 years of experience
• Strong clinical knowledge and the ability to pass on that knowledge
• Excellent communication and decision-making skills

Main duties of the job

As a Nerams Paramedic, you'll provide high-quality emergency care to patients, acting decisively and compassionately in a fast-paced environment. Youll work closely with Emergency Care Assistants to stabilise patients, deliver pre-hospital interventions, and ensure safe onward journeys. You will act as a mentor to those you work with, including Newly Qualified Paramedics.

What you'll need:

• HCPC registration and 2 years of experience
• Strong clinical knowledge and the ability to pass on that knowledge
• Excellent communication and decision-making skills

About us

Who We Are

Nerams Ltd is a trusted provider of health and social care transport services acrossthe UK. We support patients and communities through a range of specialist non-emergency and emergency transport operations. From frontline ambulance care topatient transport, our teams play a vital role in keeping people safe, comfortable, anddignified during their care journeys.

Everything we do is guided by our vision Aspiring to be better today and evenbetter tomorrow in everything we do and our five core values:

• CareWe put compassion at the heart of our service.
• TeamworkWe support each other to achieve shared success.
• QualityWe go above and beyond to maintain high standards.
• RespectWe treat every individual with dignity and understanding.
• HonestyWe are open, transparent, and accountable.

Details

Date posted

19 October 2026

Pay scheme

Other

Salary

£47,450 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0514-26-0009

Job locations

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Nerams

Unit 5

194 Commerce Park, Stephenson Road

WASHINGTON

Tyne And Wear

NE37 3HT

United Kingdom

Job description

Job responsibilities

Main Purpose of the Role

The Paramedic will provide safe, effective and professional clinical care to patients with a wide range of medical conditions and injuries. The role involves assessing patients, providing appropriate treatment, making clinical decisions and arranging transportation or onward care where required.

Paramedics may work in a variety of environments, including patients' homes, GP practices, public places, hospitals and other healthcare settings. They may work as part of a two-person ambulance crew or independently using an appropriate response vehicle.

Key Responsibilities

• Undertake comprehensive clinical assessments and obtain patient consent where possible.
• Provide appropriate emergency and non-emergency treatment based on the patient's condition.
• Resuscitate and stabilise patients when required.
• Manage airways, severe bleeding and other life-threatening conditions.
• Administer medication, oxygen and intravenous fluids within the individual's scope of practice.
• Use clinical equipment such as defibrillators, ventilators, pulse oximeters and other approved medical equipment.
• Perform appropriate clinical procedures, including cannulation and endotracheal intubation where trained and authorised.
• Monitor patients and recognise changes in their condition.
• Determine whether hospital admission is required and identify the most appropriate destination or onward care.
• Safely treat, refer or discharge patients who do not require hospital admission where clinically appropriate.
• Provide clear clinical handovers and accurate patient records.
• Liaise with doctors, nurses, midwives, allied health professionals, ambulance services, police, fire and other emergency services.
• Communicate professionally with patients, relatives, carers, colleagues and members of the public.
• Maintain patient confidentiality at all times.
• Support and supervise student paramedics and new members of staff where required.
• Provide clinical advice to patients and colleagues when appropriate.

Vehicles, Equipment and Operational Duties

• Drive company vehicles for which the employee is appropriately trained and authorised, in accordance with relevant legislation, company procedures and the Highway Code.
• Complete vehicle and equipment checks as required.
• Maintain vehicles, equipment and stations in a clean, safe and operational condition.
• Complete all required inspection and maintenance documentation.
• Assist other healthcare professionals with patient care when required.

Professional Development

• Maintain current HCPC registration and practise within the HCPC Standards of Proficiency for Paramedics.
• Maintain an appropriate scope of practice.
• Complete all mandatory and statutory training required by the company.
• Undertake continuing professional development (CPD).
• Participate in training, mentoring and development of colleagues where required.
• Work with management to identify and address individual learning and development needs.

Confidentiality and Information Governance

• Maintain patient confidentiality in accordance with the Data Protection Act, Caldicott principles and company policies.
• Handle patient and business information securely and appropriately.
• Comply with relevant Information Governance and Freedom of Information requirements.

Health, Safety and Risk Management

• Follow all company Health & Safety policies, procedures and safe working practices.
• Report accidents, incidents, near misses and identified risks promptly through the company's reporting system.
• Participate in risk assessments and actions designed to reduce risk.
• Attend mandatory Health & Safety training.
• Take responsibility for your own safety and the safety of patients, colleagues and members of the public.
• Support a workplace where health and safety is embedded in everyday practice.

Safeguarding

• Safeguard children and vulnerable adults encountered during the course of your duties.
• Follow all relevant safeguarding policies, procedures and guidance.
• Report safeguarding concerns appropriately.

Infection Prevention and Control

• Follow current Infection Prevention and Control guidance and company procedures.
• Comply with Hand Hygiene and Personal Protective Equipment requirements.
• Complete mandatory IPC training.
• Take appropriate measures to prevent healthcare-associated infections.

Quality and Governance

• Ensure work is completed to the required professional and company standards.
• Comply with all company policies, procedures, protocols and relevant legislation.
• Report incidents and concerns through the appropriate reporting systems.
• Support the company in providing safe, effective and high-quality patient care.
• Maintain appropriate standards of professionalism and accountability.

Working Relationships

The post holder must maintain professional, respectful and effective relationships with:

• Patients and their relatives/carers.
• Nerams Ltd colleagues.
• Hospital and healthcare teams.
• NHS Ambulance Trust operational and control staff.
• Other emergency services and healthcare professionals.

Effective communication, teamwork and appropriate information sharing are essential.

Equality and Diversity

• Treat all patients, visitors and colleagues fairly and respectfully.
• Comply with company equality and diversity policies.
• Ensure patient care is delivered in a way that recognises individual needs.

Person Specification

The successful candidate should demonstrate:

• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team and independently.
• Ability to remain calm and professional under pressure.
• Strong clinical decision-making, problem-solving and critical-thinking skills.
• Caring, compassionate and reassuring approach.
• Professionalism, integrity and honesty.
• Resilience when dealing with challenging situations.
• Good organisational skills and attention to detail.
• Ability to handle sensitive situations professionally and appropriately.
• Good literacy, numeracy and basic IT skills.
• Ability to undertake manual handling of patients and equipment.
• Good general fitness appropriate to the requirements of the role.
• Willingness to work flexibly, including rota hours, weekends, nights and bank holidays where required.
• High standards of personal hygiene and professional appearance.

Essential Qualifications and Experience

• Current HCPC registration as a Paramedic.
• Recognised Diploma or BSc in Paramedicine.
• Completion of the required NQP period.
• Appropriate emergency/blue-light driving qualification, such as CERAD or equivalent.
• Appropriate driving entitlement in accordance with company requirements.
• Satisfactory Enhanced DBS clearance.
• Ability to successfully complete all required clinical and driving training.
• Willingness to undertake mandatory training and maintain ongoing CPD.
• Effective communication and interpersonal skills, ideally gained through experience working with patients, customers or members of the public.

Desirable Qualifications

• C1 driving entitlement.
• Level 4 Coaching and Mentoring qualification.
• BSc in Paramedicine.
• Additional clinical or professional qualifications, such as Mental Health, Advanced Practice, Advanced Assessment, Prescribing, Counselling or other relevant areas of practice.

Special Conditions

This job description outlines the main duties of the role and is not intended to be exhaustive. Duties may be amended from time to time to reflect the needs of the organisation and service.

Due to the nature of the role, the successful applicant will be required to obtain an Enhanced DBS check and meet any relevant occupational health requirements.

All employees are expected to comply with Nerams Ltd policies, procedures, legislation and professional standards and to contribute to a safe, respectful and high-quality service.

Job description Job responsibilities Main Purpose of the RoleThe Paramedic will provide safe, effective and professional clinical care to patients with a wide range of medical conditions and injuries. The role involves assessing patients, providing appropriate treatment, making clinical decisions and arranging transportation or onward care where required.Paramedics may work in a variety of environments, including patients' homes, GP practices, public places, hospitals and other healthcare settings. They may work as part of a two-person ambulance crew or independently using an appropriate response vehicle.Key ResponsibilitiesUndertake comprehensive clinical assessments and obtain patient consent where possible.Provide appropriate emergency and non-emergency treatment based on the patient's condition.Resuscitate and stabilise patients when required.Manage airways, severe bleeding and other life-threatening conditions.Administer medication, oxygen and intravenous fluids within the individual's scope of practice.Use clinical equipment such as defibrillators, ventilators, pulse oximeters and other approved medical equipment.Perform appropriate clinical procedures, including cannulation and endotracheal intubation where trained and authorised.Monitor patients and recognise changes in their condition.Determine whether hospital admission is required and identify the most appropriate destination or onward care.Safely treat, refer or discharge patients who do not require hospital admission where clinically appropriate.Provide clear clinical handovers and accurate patient records.Liaise with doctors, nurses, midwives, allied health professionals, ambulance services, police, fire and other emergency services.Communicate professionally with patients, relatives, carers, colleagues and members of the public.Maintain patient confidentiality at all times.Support and supervise student paramedics and new members of staff where required.Provide clinical advice to patients and colleagues when appropriate.Vehicles, Equipment and Operational DutiesDrive company vehicles for which the employee is appropriately trained and authorised, in accordance with relevant legislation, company procedures and the Highway Code.Complete vehicle and equipment checks as required.Maintain vehicles, equipment and stations in a clean, safe and operational condition.Complete all required inspection and maintenance documentation.Assist other healthcare professionals with patient care when required.Professional DevelopmentMaintain current HCPC registration and practise within the HCPC Standards of Proficiency for Paramedics.Maintain an appropriate scope of practice.Complete all mandatory and statutory training required by the company.Undertake continuing professional development (CPD).Participate in training, mentoring and development of colleagues where required.Work with management to identify and address individual learning and development needs.Confidentiality and Information GovernanceMaintain patient confidentiality in accordance with the Data Protection Act, Caldicott principles and company policies.Handle patient and business information securely and appropriately.Comply with relevant Information Governance and Freedom of Information requirements.Health, Safety and Risk ManagementFollow all company Health & Safety policies, procedures and safe working practices.Report accidents, incidents, near misses and identified risks promptly through the company's reporting system.Participate in risk assessments and actions designed to reduce risk.Attend mandatory Health & Safety training.Take responsibility for your own safety and the safety of patients, colleagues and members of the public.Support a workplace where health and safety is embedded in everyday practice.SafeguardingSafeguard children and vulnerable adults encountered during the course of your duties.Follow all relevant safeguarding policies, procedures and guidance.Report safeguarding concerns appropriately.Infection Prevention and ControlFollow current Infection Prevention and Control guidance and company procedures.Comply with Hand Hygiene and Personal Protective Equipment requirements.Complete mandatory IPC training.Take appropriate measures to prevent healthcare-associated infections.Quality and GovernanceEnsure work is completed to the required professional and company standards.Comply with all company policies, procedures, protocols and relevant legislation.Report incidents and concerns through the appropriate reporting systems.Support the company in providing safe, effective and high-quality patient care.Maintain appropriate standards of professionalism and accountability.Working RelationshipsThe post holder must maintain professional, respectful and effective relationships with:Patients and their relatives/carers.Nerams Ltd colleagues.Hospital and healthcare teams.NHS Ambulance Trust operational and control staff.Other emergency services and healthcare professionals.Effective communication, teamwork and appropriate information sharing are essential.Equality and DiversityTreat all patients, visitors and colleagues fairly and respectfully.Comply with company equality and diversity policies.Ensure patient care is delivered in a way that recognises individual needs.Person SpecificationThe successful candidate should demonstrate:Excellent communication and interpersonal skills.Ability to work effectively as part of a team and independently.Ability to remain calm and professional under pressure.Strong clinical decision-making, problem-solving and critical-thinking skills.Caring, compassionate and reassuring approach.Professionalism, integrity and honesty.Resilience when dealing with challenging situations.Good organisational skills and attention to detail.Ability to handle sensitive situations professionally and appropriately.Good literacy, numeracy and basic IT skills.Ability to undertake manual handling of patients and equipment.Good general fitness appropriate to the requirements of the role.Willingness to work flexibly, including rota hours, weekends, nights and bank holidays where required.High standards of personal hygiene and professional appearance.Essential Qualifications and ExperienceCurrent HCPC registration as a Paramedic.Recognised Diploma or BSc in Paramedicine.Completion of the required NQP period.Appropriate emergency/blue-light driving qualification, such as CERAD or equivalent.Appropriate driving entitlement in accordance with company requirements.Satisfactory Enhanced DBS clearance.Ability to successfully complete all required clinical and driving training.Willingness to undertake mandatory training and maintain ongoing CPD.Effective communication and interpersonal skills, ideally gained through experience working with patients, customers or members of the public.Desirable QualificationsC1 driving entitlement.Level 4 Coaching and Mentoring qualification.BSc in Paramedicine.Additional clinical or professional qualifications, such as Mental Health, Advanced Practice, Advanced Assessment, Prescribing, Counselling or other relevant areas of practice.Special ConditionsThis job description outlines the main duties of the role and is not intended to be exhaustive. Duties may be amended from time to time to reflect the needs of the organisation and service.Due to the nature of the role, the successful applicant will be required to obtain an Enhanced DBS check and meet any relevant occupational health requirements.All employees are expected to comply with Nerams Ltd policies, procedures, legislation and professional standards and to contribute to a safe, respectful and high-quality service.

Person Specification

Qualifications

Essential

• HCPC registered Paramedic
• Diploma or BSc in Paramedicine
• Completed NQP (Newly Qualified Paramedic) period
• Enhanced DBS clearance
• Willingness to complete mandatory training and maintain CPD.

Desirable

• Level 3 CERAD course / IHCD D1/D2 blue-light driving qualification
• Appropriate driving entitlement
• Enhanced DBS on the Update Service
• Level 4 Coaching & Mentoring
• BSc in Paramedicine
• Additional qualifications such as Mental Health, Advanced Practice, Advanced Assessment, Prescribing or Counselling.

Experience

Essential

• Experience dealing with patients, customers or members of the public.
• Good communication and interpersonal skills gained through this experience.
• Ability to handle sensitive situations professionally, assertively and tactfully.
• Ability to work independently and as part of a team.
• Experience/ability to carry out manual handling, including patients and equipment.
• Ability to use basic IT systems, such as Word and email.
• Experience is also beneficial in working with hospital teams and other healthcare professionals.

Person Specification Qualifications Essential HCPC registered Paramedic Diploma or BSc in Paramedicine Completed NQP (Newly Qualified Paramedic) period Enhanced DBS clearance Willingness to complete mandatory training and maintain CPD. Desirable Level 3 CERAD course / IHCD D1/D2 blue-light driving qualification Appropriate driving entitlement Enhanced DBS on the Update Service Level 4 Coaching & Mentoring BSc in Paramedicine Additional qualifications such as Mental Health, Advanced Practice, Advanced Assessment, Prescribing or Counselling. Experience Essential Experience dealing with patients, customers or members of the public. Good communication and interpersonal skills gained through this experience. Ability to handle sensitive situations professionally, assertively and tactfully. Ability to work independently and as part of a team. Experience/ability to carry out manual handling, including patients and equipment. Ability to use basic IT systems, such as Word and email. Experience is also beneficial in working with hospital teams and other healthcare professionals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Job summary

As an ACA, youll provide non-emergency patient transport, helping people attend hospital appointments, access treatment, or return home safely. Youll ensure every journey is dignified, comfortable, and delivered with genuine care.

What you'll need:

• Full UK driving licence (less than 6 points and over 21 for insurancepurposes)
• A caring, professional attitude with great interpersonal skills
• All training is provided for this role, however, relevant experience is desirable

Main duties of the job

As an ACA, youll provide non-emergency patient transport, helping people attend hospital appointments, access treatment, or return home safely. Youll ensure every journey is dignified, comfortable, and delivered with genuine care.

What you'll need

• Full UK driving licence (less than 6 points and over 21 for insurancepurposes)
• A caring, professional attitude with great interpersonal skills
• All training is provided for this role, however, relevant experience is desirable

About us

Who We Are

Nerams Ltd is a trusted provider of health and social care transport services acrossthe UK. We support patients and communities through a range of specialist non-emergency and emergency transport operations. From frontline ambulance care topatient transport, our teams play a vital role in keeping people safe, comfortable, anddignified during their care journeys.

Everything we do is guided by our vision Aspiring to be better today and evenbetter tomorrow in everything we do and our five core values:

• CareWe put compassion at the heart of our service.
• TeamworkWe support each other to achieve shared success.
• QualityWe go above and beyond to maintain high standards.
• RespectWe treat every individual with dignity and understanding.
• HonestyWe are open, transparent, and accountable.

Details

Date posted

19 October 2026

Pay scheme

Other

Salary

£24,784.50 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0514-26-0010

Job locations

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Nerams

Unit 5

194 Commerce Park, Stephenson Road

WASHINGTON

Tyne And Wear

NE37 3HT

United Kingdom

Job description

Job responsibilities

Main Purpose of the Job

• Safely care for and transport non-emergency PTS patients and support event medical resilience.
• Ensure timely transportation to hospitals, treatment centres, day units and other care settings.
• Maintain patient safety by assessing risks and following safe working practices.

Main Duties and Responsibilities

• Undertake PTS duties including wheelchair clamping, patient assessment, manual handling, oxygen therapy, BLS/AED, airway and circulatory management, and medical/trauma emergencies within competence.
• Comply with patient care, safety protocols, policies and procedures.
• Complete practical assessments, skills development and mandatory training as required.
• Work as part of a double crew or independently where required.
• Maintain vehicles and equipment in a clean, safe and serviceable condition; complete daily checks and report defects.
• Provide a patient-focused, professional and supportive service, maintaining dignity, comfort and confidence.
• Safely transport patients and escorts between homes, hospitals, treatment centres and care facilities.
• Drive vehicles in accordance with road traffic law and conditions, prioritising the safety of passengers and other road users.
• Maintain a smooth and comfortable journey appropriate to the patient's condition.
• Maintain communication with local control using approved systems.
• Complete patient journey records and statistical information accurately and on time.
• Use technology effectively to meet contractual KPIs and performance targets.
• Provide appropriate assistance at incidents encountered during journeys and support colleagues where required.
• Secure patients' homes when unattended and safeguard valuables and personal belongings.
• Maintain, secure and restock Nerams equipment.
• Maintain a smart, professional appearance and comply with the business code of conduct.
• Report accidents, incidents and near misses promptly and accurately.
• Assess risks and, where appropriate, patient condition to ensure booked transport remains suitable.
• Provide professional and compassionate care while respecting patient dignity, cultural and religious beliefs.
• Maintain duty of care to patients, carers, relatives and escorts.
• Communicate relevant patient information to hospitals, healthcare, social care and other appropriate staff.
• Maintain flexibility to work weekends and Bank Holidays.
• Maintain competence in manual and mechanical handling equipment, including tail lifts, child/baby seats and wheelchair systems.
• Maintain geographical knowledge of the service area, including hospitals and treatment centres.

Confidentiality

• Maintain patient confidentiality in accordance with the Data Protection Act and Caldicott guidance.
• Maintain awareness of Freedom of Information requirements.

Health & Safety and Risk Management

• Follow health and safety policies, safe working procedures and incident reporting processes.
• Report accidents, incidents, risks and near misses promptly.
• Use risk assessments to identify and control hazards.
• Attend mandatory and role-specific training.
• Comply with relevant health and safety legislation.
• Protect the health and safety of patients, colleagues, visitors and others.

Safeguarding

• Safeguard children and vulnerable adults encountered during duties.
• Follow relevant safeguarding guidance, policies and procedures.

Policies, Quality and IPC

• Comply with Nerams policies, procedures, protocols and current legislation.
• Ensure work meets required quality and performance standards.
• Follow Infection Prevention and Control guidance and relevant hand hygiene and PPE policies.
• Complete mandatory IPC training and follow measures to reduce healthcare-associated infections.

Working Relationships

• Maintain professional and respectful relationships with patients, carers, colleagues, members of the public and healthcare professionals.
• Communicate effectively with patients, relatives, hospital teams and operational/control staff.

Governance and Security

• Support safe and responsible services for staff, patients and the communities served.
• Comply with health, safety and information governance requirements.
• Report incidents through the Nerams reporting system.
• Maintain appropriate security within the work area.

Training and Development

• Be multi-skilled and support call centre operations when required.
• Participate in mentoring new staff where required.
• Identify development needs through appraisal and maintain CPD.
• Complete all mandatory training.

Equality and Diversity

• Treat staff, patients and visitors fairly and respectfully.
• Comply with equality policies and meet individual patient needs.

Special Conditions

• Duties may change according to service requirements.
• Enhanced DBS clearance is required.

Person SpecificationEssential Knowledge & Experience

• Effective communication and interpersonal skills gained through dealing with customers or the public.
• Stable education/employment record.

Essential Skills and Abilities

• Good communication, literacy and numeracy skills.
• Ability to safely undertake manual handling of patients and equipment.
• Ability to manage sensitive situations professionally, assertively and tactfully.
• Basic IT skills, including Word and email.
• Ability to successfully complete PTS Ambulance Person training and clinical/driver assessment.
• Willingness to undertake required training.

Essential Personal Attributes

• Self-disciplined and able to work independently and as part of a team.
• High standards of personal hygiene and professional presentation.
• Flexible to work rota hours, additional hours, nights, weekends and Bank Holidays.
• Able to pass the required occupational health assessment.
• Satisfactory DBS clearance.
• Full driving licence including at least a provisional C1 licence; maximum 3 penalty points for new entrants or 6 for existing employees.

Essential Qualifications and Experience

• Level 1 qualification such as NVQ1, BTEC Introductory Diploma or equivalent knowledge.
• Two GCSEs or equivalent at grade C or above, including Maths and English.
• Evidence of CPD and development of new skills/knowledge within the previous two years.

Desirable

• Knowledge of ambulance operational procedures.
• Knowledge of health and safety.
• Background in healthcare or customer service.
• At least 12 months' direct healthcare experience supported by theoretical and practical on-the-job training.

Job description Job responsibilities Main Purpose of the JobSafely care for and transport non-emergency PTS patients and support event medical resilience.Ensure timely transportation to hospitals, treatment centres, day units and other care settings.Maintain patient safety by assessing risks and following safe working practices.Main Duties and ResponsibilitiesUndertake PTS duties including wheelchair clamping, patient assessment, manual handling, oxygen therapy, BLS/AED, airway and circulatory management, and medical/trauma emergencies within competence.Comply with patient care, safety protocols, policies and procedures.Complete practical assessments, skills development and mandatory training as required.Work as part of a double crew or independently where required.Maintain vehicles and equipment in a clean, safe and serviceable condition; complete daily checks and report defects.Provide a patient-focused, professional and supportive service, maintaining dignity, comfort and confidence.Safely transport patients and escorts between homes, hospitals, treatment centres and care facilities.Drive vehicles in accordance with road traffic law and conditions, prioritising the safety of passengers and other road users.Maintain a smooth and comfortable journey appropriate to the patient's condition.Maintain communication with local control using approved systems.Complete patient journey records and statistical information accurately and on time.Use technology effectively to meet contractual KPIs and performance targets.Provide appropriate assistance at incidents encountered during journeys and support colleagues where required.Secure patients' homes when unattended and safeguard valuables and personal belongings.Maintain, secure and restock Nerams equipment.Maintain a smart, professional appearance and comply with the business code of conduct.Report accidents, incidents and near misses promptly and accurately.Assess risks and, where appropriate, patient condition to ensure booked transport remains suitable.Provide professional and compassionate care while respecting patient dignity, cultural and religious beliefs.Maintain duty of care to patients, carers, relatives and escorts.Communicate relevant patient information to hospitals, healthcare, social care and other appropriate staff.Maintain flexibility to work weekends and Bank Holidays.Maintain competence in manual and mechanical handling equipment, including tail lifts, child/baby seats and wheelchair systems.Maintain geographical knowledge of the service area, including hospitals and treatment centres.ConfidentialityMaintain patient confidentiality in accordance with the Data Protection Act and Caldicott guidance.Maintain awareness of Freedom of Information requirements.Health & Safety and Risk ManagementFollow health and safety policies, safe working procedures and incident reporting processes.Report accidents, incidents, risks and near misses promptly.Use risk assessments to identify and control hazards.Attend mandatory and role-specific training.Comply with relevant health and safety legislation.Protect the health and safety of patients, colleagues, visitors and others.SafeguardingSafeguard children and vulnerable adults encountered during duties.Follow relevant safeguarding guidance, policies and procedures.Policies, Quality and IPCComply with Nerams policies, procedures, protocols and current legislation.Ensure work meets required quality and performance standards.Follow Infection Prevention and Control guidance and relevant hand hygiene and PPE policies.Complete mandatory IPC training and follow measures to reduce healthcare-associated infections.Working RelationshipsMaintain professional and respectful relationships with patients, carers, colleagues, members of the public and healthcare professionals.Communicate effectively with patients, relatives, hospital teams and operational/control staff.Governance and SecuritySupport safe and responsible services for staff, patients and the communities served.Comply with health, safety and information governance requirements.Report incidents through the Nerams reporting system.Maintain appropriate security within the work area.Training and DevelopmentBe multi-skilled and support call centre operations when required.Participate in mentoring new staff where required.Identify development needs through appraisal and maintain CPD.Complete all mandatory training.Equality and DiversityTreat staff, patients and visitors fairly and respectfully.Comply with equality policies and meet individual patient needs.Special ConditionsDuties may change according to service requirements.Enhanced DBS clearance is required.Person SpecificationEssential Knowledge & ExperienceEffective communication and interpersonal skills gained through dealing with customers or the public.Stable education/employment record.Essential Skills and AbilitiesGood communication, literacy and numeracy skills.Ability to safely undertake manual handling of patients and equipment.Ability to manage sensitive situations professionally, assertively and tactfully.Basic IT skills, including Word and email.Ability to successfully complete PTS Ambulance Person training and clinical/driver assessment.Willingness to undertake required training.Essential Personal AttributesSelf-disciplined and able to work independently and as part of a team.High standards of personal hygiene and professional presentation.Flexible to work rota hours, additional hours, nights, weekends and Bank Holidays.Able to pass the required occupational health assessment.Satisfactory DBS clearance.Full driving licence including at least a provisional C1 licence; maximum 3 penalty points for new entrants or 6 for existing employees.Essential Qualifications and ExperienceLevel 1 qualification such as NVQ1, BTEC Introductory Diploma or equivalent knowledge.Two GCSEs or equivalent at grade C or above, including Maths and English.Evidence of CPD and development of new skills/knowledge within the previous two years.DesirableKnowledge of ambulance operational procedures.Knowledge of health and safety.Background in healthcare or customer service.At least 12 months' direct healthcare experience supported by theoretical and practical on-the-job training.

Person Specification

Experience

Desirable

• Experience dealing with customers or members of the public.
• Experience demonstrating effective communication and interpersonal skills.
• Ability to undertake manual handling, including handling patients and equipment.
• Experience handling sensitive situations professionally and tactfully.
• Experience or ability to complete the required PTS Ambulance Person clinical and driver training.

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• L3 EFAW
• UK Driving Licence
• Enhanced DBS on the update service

Person Specification Experience Desirable Experience dealing with customers or members of the public. Experience demonstrating effective communication and interpersonal skills. Ability to undertake manual handling, including handling patients and equipment. Experience handling sensitive situations professionally and tactfully. Experience or ability to complete the required PTS Ambulance Person clinical and driver training. Qualifications Essential GCSE grade A to C in English and Maths Desirable L3 EFAW UK Driving Licence Enhanced DBS on the update service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Job summary

Emergency Care Assistant (ECA)

Our ECAs support paramedics in providing urgent care during emergency callouts. Youll assist with patient assessments, administer treatments, and operate ambulance vehicles with care and precision.

What you'll need:

• Full UK driving licence and blue light qualification (CERAD or IHCD)
• Relevant Clinical Qualifications (e.g. DAEUCS or FREC4, etc.)
• The ability to assist and support clinicians in their clinical practice

Main duties of the job

Emergency Care Assistant (ECA)

Our ECAs support paramedics in providing urgent care during emergency callouts. Youll assist with patient assessments, administer treatments, and operate ambulance vehicles with care and precision.

What you'll need:

• Full UK driving licence and blue light qualification (CERAD or IHCD)
• Relevant Clinical Qualifications (e.g. DAEUCS or FREC4, etc.)
• The ability to assist and support clinicians in their clinical practice

About us

Who we are

Nerams Ltd is a Care Quality Commission (CQC) regulated independent ambulance service with a wealth of operational and educational experience. The directorate of the organisation combines healthcare professionals, operational managers, logistics and systems experts, and educators to provide leadership and systems that maintain a high level of service to all users.

Our core values:

• Care

• Teamwork

• Quality

• Respect

• Honesty

Job summary

Job Overview

We are looking for a compassionate and reliable Domiciliary Care Assistant to provide high-quality care and support to individuals in their own homes.

You will support clients with their daily needs, promote independence, and help maintain their health, safety and wellbeing. Previous care experience is desirable but not essential, as full training will be provided.

Main duties of the job

Key Responsibilities

• Provide personal care, including bathing, dressing and grooming.
• Support clients with mobility and transfers.
• Assist with medication in line with care plans and organisational procedures.
• Prepare meals and support with eating and drinking where required.
• Carry out light household duties, including cleaning and laundry.
• Follow individual care plans and respect clients' preferences and choices.
• Complete accurate care records and documentation.
• Communicate effectively with clients, families and healthcare professionals.
• Maintain confidentiality and professional standards.
• Respond calmly and appropriately to emergencies or changes in a client's condition.
• Promote dignity, independence and choice at all times.

About us

What We Offer

This is a rewarding opportunity to make a genuine difference to people's lives while developing your skills and experience within the health and social care sector. Full training and support will be provided to help you succeed in the role.

Job summary

Job Overview

We are looking for a compassionate and reliable Domiciliary Care Assistant to provide high-quality care and support to individuals in their own homes.

You will support clients with their daily needs, promote independence, and help maintain their health, safety and wellbeing. Previous care experience is desirable but not essential, as full training will be provided.

Main duties of the job

Key Responsibilities

• Provide personal care, including bathing, dressing and grooming.
• Support clients with mobility and transfers.
• Assist with medication in line with care plans and organisational procedures.
• Prepare meals and support with eating and drinking where required.
• Carry out light household duties, including cleaning and laundry.
• Follow individual care plans and respect clients' preferences and choices.
• Complete accurate care records and documentation.
• Communicate effectively with clients, families and healthcare professionals.
• Maintain confidentiality and professional standards.
• Respond calmly and appropriately to emergencies or changes in a client's condition.
• Promote dignity, independence and choice at all times.

About us

What We Offer

This is a rewarding opportunity to make a genuine difference to people's lives while developing your skills and experience within the health and social care sector. Full training and support will be provided to help you succeed in the role.

Job summary

As an ACA, youll provide non-emergency patient transport, helping people attend hospital appointments, access treatment, or return home safely. Youll ensure every journey is dignified, comfortable, and delivered with genuine care.

What you'll need:

• Full UK driving licence (less than 6 points and over 21 for insurancepurposes)
• A caring, professional attitude with great interpersonal skills
• All training is provided for this role, however, relevant experience is desirable

Main duties of the job

As an ACA, youll provide non-emergency patient transport, helping people attend hospital appointments, access treatment, or return home safely. Youll ensure every journey is dignified, comfortable, and delivered with genuine care.

What you'll need

• Full UK driving licence (less than 6 points and over 21 for insurancepurposes)
• A caring, professional attitude with great interpersonal skills
• All training is provided for this role, however, relevant experience is desirable

About us

Who We Are

Nerams Ltd is a trusted provider of health and social care transport services acrossthe UK. We support patients and communities through a range of specialist non-emergency and emergency transport operations. From frontline ambulance care topatient transport, our teams play a vital role in keeping people safe, comfortable, anddignified during their care journeys.

Everything we do is guided by our vision Aspiring to be better today and evenbetter tomorrow in everything we do and our five core values:

• CareWe put compassion at the heart of our service.
• TeamworkWe support each other to achieve shared success.
• QualityWe go above and beyond to maintain high standards.
• RespectWe treat every individual with dignity and understanding.
• HonestyWe are open, transparent, and accountable.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

£24,784.50 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0514-26-0003

Job locations

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Nerams

Unit 5

194 Commerce Park, Stephenson Road

WASHINGTON

Tyne And Wear

NE37 3HT

United Kingdom

Job description

Job responsibilities

Main Purpose of the Job

• Safely care for and transport non-emergency PTS patients and support event medical resilience.
• Ensure timely transportation to hospitals, treatment centres, day units and other care settings.
• Maintain patient safety by assessing risks and following safe working practices.

Main Duties and Responsibilities

• Undertake PTS duties including wheelchair clamping, patient assessment, manual handling, oxygen therapy, BLS/AED, airway and circulatory management, and medical/trauma emergencies within competence.
• Comply with patient care, safety protocols, policies and procedures.
• Complete practical assessments, skills development and mandatory training as required.
• Work as part of a double crew or independently where required.
• Maintain vehicles and equipment in a clean, safe and serviceable condition; complete daily checks and report defects.
• Provide a patient-focused, professional and supportive service, maintaining dignity, comfort and confidence.
• Safely transport patients and escorts between homes, hospitals, treatment centres and care facilities.
• Drive vehicles in accordance with road traffic law and conditions, prioritising the safety of passengers and other road users.
• Maintain a smooth and comfortable journey appropriate to the patient's condition.
• Maintain communication with local control using approved systems.
• Complete patient journey records and statistical information accurately and on time.
• Use technology effectively to meet contractual KPIs and performance targets.
• Provide appropriate assistance at incidents encountered during journeys and support colleagues where required.
• Secure patients' homes when unattended and safeguard valuables and personal belongings.
• Maintain, secure and restock Nerams equipment.
• Maintain a smart, professional appearance and comply with the business code of conduct.
• Report accidents, incidents and near misses promptly and accurately.
• Assess risks and, where appropriate, patient condition to ensure booked transport remains suitable.
• Provide professional and compassionate care while respecting patient dignity, cultural and religious beliefs.
• Maintain duty of care to patients, carers, relatives and escorts.
• Communicate relevant patient information to hospitals, healthcare, social care and other appropriate staff.
• Maintain flexibility to work weekends and Bank Holidays.
• Maintain competence in manual and mechanical handling equipment, including tail lifts, child/baby seats and wheelchair systems.
• Maintain geographical knowledge of the service area, including hospitals and treatment centres.

Confidentiality

• Maintain patient confidentiality in accordance with the Data Protection Act and Caldicott guidance.
• Maintain awareness of Freedom of Information requirements.

Health & Safety and Risk Management

• Follow health and safety policies, safe working procedures and incident reporting processes.
• Report accidents, incidents, risks and near misses promptly.
• Use risk assessments to identify and control hazards.
• Attend mandatory and role-specific training.
• Comply with relevant health and safety legislation.
• Protect the health and safety of patients, colleagues, visitors and others.

Safeguarding

• Safeguard children and vulnerable adults encountered during duties.
• Follow relevant safeguarding guidance, policies and procedures.

Policies, Quality and IPC

• Comply with Nerams policies, procedures, protocols and current legislation.
• Ensure work meets required quality and performance standards.
• Follow Infection Prevention and Control guidance and relevant hand hygiene and PPE policies.
• Complete mandatory IPC training and follow measures to reduce healthcare-associated infections.

Working Relationships

• Maintain professional and respectful relationships with patients, carers, colleagues, members of the public and healthcare professionals.
• Communicate effectively with patients, relatives, hospital teams and operational/control staff.

Governance and Security

• Support safe and responsible services for staff, patients and the communities served.
• Comply with health, safety and information governance requirements.
• Report incidents through the Nerams reporting system.
• Maintain appropriate security within the work area.

Training and Development

• Be multi-skilled and support call centre operations when required.
• Participate in mentoring new staff where required.
• Identify development needs through appraisal and maintain CPD.
• Complete all mandatory training.

Equality and Diversity

• Treat staff, patients and visitors fairly and respectfully.
• Comply with equality policies and meet individual patient needs.

Special Conditions

• Duties may change according to service requirements.
• Enhanced DBS clearance is required.

Person SpecificationEssential Knowledge & Experience

• Effective communication and interpersonal skills gained through dealing with customers or the public.
• Stable education/employment record.

Essential Skills and Abilities

• Good communication, literacy and numeracy skills.
• Ability to safely undertake manual handling of patients and equipment.
• Ability to manage sensitive situations professionally, assertively and tactfully.
• Basic IT skills, including Word and email.
• Ability to successfully complete PTS Ambulance Person training and clinical/driver assessment.
• Willingness to undertake required training.

Essential Personal Attributes

• Self-disciplined and able to work independently and as part of a team.
• High standards of personal hygiene and professional presentation.
• Flexible to work rota hours, additional hours, nights, weekends and Bank Holidays.
• Able to pass the required occupational health assessment.
• Satisfactory DBS clearance.
• Full driving licence including at least a provisional C1 licence; maximum 3 penalty points for new entrants or 6 for existing employees.

Essential Qualifications and Experience

• Level 1 qualification such as NVQ1, BTEC Introductory Diploma or equivalent knowledge.
• Two GCSEs or equivalent at grade C or above, including Maths and English.
• Evidence of CPD and development of new skills/knowledge within the previous two years.

Desirable

• Knowledge of ambulance operational procedures.
• Knowledge of health and safety.
• Background in healthcare or customer service.
• At least 12 months' direct healthcare experience supported by theoretical and practical on-the-job training.

Job description Job responsibilities Main Purpose of the JobSafely care for and transport non-emergency PTS patients and support event medical resilience.Ensure timely transportation to hospitals, treatment centres, day units and other care settings.Maintain patient safety by assessing risks and following safe working practices.Main Duties and ResponsibilitiesUndertake PTS duties including wheelchair clamping, patient assessment, manual handling, oxygen therapy, BLS/AED, airway and circulatory management, and medical/trauma emergencies within competence.Comply with patient care, safety protocols, policies and procedures.Complete practical assessments, skills development and mandatory training as required.Work as part of a double crew or independently where required.Maintain vehicles and equipment in a clean, safe and serviceable condition; complete daily checks and report defects.Provide a patient-focused, professional and supportive service, maintaining dignity, comfort and confidence.Safely transport patients and escorts between homes, hospitals, treatment centres and care facilities.Drive vehicles in accordance with road traffic law and conditions, prioritising the safety of passengers and other road users.Maintain a smooth and comfortable journey appropriate to the patient's condition.Maintain communication with local control using approved systems.Complete patient journey records and statistical information accurately and on time.Use technology effectively to meet contractual KPIs and performance targets.Provide appropriate assistance at incidents encountered during journeys and support colleagues where required.Secure patients' homes when unattended and safeguard valuables and personal belongings.Maintain, secure and restock Nerams equipment.Maintain a smart, professional appearance and comply with the business code of conduct.Report accidents, incidents and near misses promptly and accurately.Assess risks and, where appropriate, patient condition to ensure booked transport remains suitable.Provide professional and compassionate care while respecting patient dignity, cultural and religious beliefs.Maintain duty of care to patients, carers, relatives and escorts.Communicate relevant patient information to hospitals, healthcare, social care and other appropriate staff.Maintain flexibility to work weekends and Bank Holidays.Maintain competence in manual and mechanical handling equipment, including tail lifts, child/baby seats and wheelchair systems.Maintain geographical knowledge of the service area, including hospitals and treatment centres.ConfidentialityMaintain patient confidentiality in accordance with the Data Protection Act and Caldicott guidance.Maintain awareness of Freedom of Information requirements.Health & Safety and Risk ManagementFollow health and safety policies, safe working procedures and incident reporting processes.Report accidents, incidents, risks and near misses promptly.Use risk assessments to identify and control hazards.Attend mandatory and role-specific training.Comply with relevant health and safety legislation.Protect the health and safety of patients, colleagues, visitors and others.SafeguardingSafeguard children and vulnerable adults encountered during duties.Follow relevant safeguarding guidance, policies and procedures.Policies, Quality and IPCComply with Nerams policies, procedures, protocols and current legislation.Ensure work meets required quality and performance standards.Follow Infection Prevention and Control guidance and relevant hand hygiene and PPE policies.Complete mandatory IPC training and follow measures to reduce healthcare-associated infections.Working RelationshipsMaintain professional and respectful relationships with patients, carers, colleagues, members of the public and healthcare professionals.Communicate effectively with patients, relatives, hospital teams and operational/control staff.Governance and SecuritySupport safe and responsible services for staff, patients and the communities served.Comply with health, safety and information governance requirements.Report incidents through the Nerams reporting system.Maintain appropriate security within the work area.Training and DevelopmentBe multi-skilled and support call centre operations when required.Participate in mentoring new staff where required.Identify development needs through appraisal and maintain CPD.Complete all mandatory training.Equality and DiversityTreat staff, patients and visitors fairly and respectfully.Comply with equality policies and meet individual patient needs.Special ConditionsDuties may change according to service requirements.Enhanced DBS clearance is required.Person SpecificationEssential Knowledge & ExperienceEffective communication and interpersonal skills gained through dealing with customers or the public.Stable education/employment record.Essential Skills and AbilitiesGood communication, literacy and numeracy skills.Ability to safely undertake manual handling of patients and equipment.Ability to manage sensitive situations professionally, assertively and tactfully.Basic IT skills, including Word and email.Ability to successfully complete PTS Ambulance Person training and clinical/driver assessment.Willingness to undertake required training.Essential Personal AttributesSelf-disciplined and able to work independently and as part of a team.High standards of personal hygiene and professional presentation.Flexible to work rota hours, additional hours, nights, weekends and Bank Holidays.Able to pass the required occupational health assessment.Satisfactory DBS clearance.Full driving licence including at least a provisional C1 licence; maximum 3 penalty points for new entrants or 6 for existing employees.Essential Qualifications and ExperienceLevel 1 qualification such as NVQ1, BTEC Introductory Diploma or equivalent knowledge.Two GCSEs or equivalent at grade C or above, including Maths and English.Evidence of CPD and development of new skills/knowledge within the previous two years.DesirableKnowledge of ambulance operational procedures.Knowledge of health and safety.Background in healthcare or customer service.At least 12 months' direct healthcare experience supported by theoretical and practical on-the-job training.

Person Specification

Experience

Desirable

• Experience dealing with customers or members of the public.
• Experience demonstrating effective communication and interpersonal skills.
• Ability to undertake manual handling, including handling patients and equipment.
• Experience handling sensitive situations professionally and tactfully.
• Experience or ability to complete the required PTS Ambulance Person clinical and driver training.

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• L3 EFAW
• UK Driving Licence
• Enhanced DBS on the update service

Person Specification Experience Desirable Experience dealing with customers or members of the public. Experience demonstrating effective communication and interpersonal skills. Ability to undertake manual handling, including handling patients and equipment. Experience handling sensitive situations professionally and tactfully. Experience or ability to complete the required PTS Ambulance Person clinical and driver training. Qualifications Essential GCSE grade A to C in English and Maths Desirable L3 EFAW UK Driving Licence Enhanced DBS on the update service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Job summary

Emergency Care Assistant (ECA)

Our ECAs support paramedics in providing urgent care during emergency callouts. Youll assist with patient assessments, administer treatments, and operate ambulance vehicles with care and precision.

What you'll need:

• Full UK driving licence and blue light qualification (CERAD or IHCD)
• Relevant Clinical Qualifications (e.g. DAEUCS or FREC4, etc.)
• The ability to assist and support clinicians in their clinical practice

Main duties of the job

Emergency Care Assistant (ECA)

Our ECAs support paramedics in providing urgent care during emergency callouts. Youll assist with patient assessments, administer treatments, and operate ambulance vehicles with care and precision.

What you'll need:

• Full UK driving licence and blue light qualification (CERAD or IHCD)
• Relevant Clinical Qualifications (e.g. DAEUCS or FREC4, etc.)
• The ability to assist and support clinicians in their clinical practice

About us

Who we are

Nerams Ltd is a Care Quality Commission (CQC) regulated independent ambulance service with a wealth of operational and educational experience. The directorate of the organisation combines healthcare professionals, operational managers, logistics and systems experts, and educators to provide leadership and systems that maintain a high level of service to all users.

Our core values:

• Care

• Teamwork

• Quality

• Respect

• Honesty

Job summary

Youll be responsible for supporting patients with complex needs, including those with complex mental health conditions ensuring their transport is safe, secure, and tailored to their specific requirements.

What you'll need

• A compassionate, patient-centred approach
• Experience working with mental health service users is desirable
• All training is provided, but experience in a secure transport setting is desirable

Main duties of the job

Youll be responsible for supporting patients with complex needs, including those with complex mental health conditions ensuring their transport is safe, secure, and tailored to their specific requirements.

What you'll need

• A compassionate, patient-centred approach
• Experience working with mental health service users is desirable
• All training is provided, but experience in a secure transport setting is desirable

About us

Who We Are

Nerams Ltd is a trusted provider of health and social care transport services acrossthe UK. We support patients and communities through a range of specialist non-emergency and emergency transport operations. From frontline ambulance care topatient transport, our teams play a vital role in keeping people safe, comfortable, anddignified during their care journeys.

Everything we do is guided by our vision Aspiring to be better today and evenbetter tomorrow in everything we do and our five core values:

• CareWe put compassion at the heart of our service.
• TeamworkWe support each other to achieve shared success.
• QualityWe go above and beyond to maintain high standards.
• RespectWe treat every individual with dignity and understanding.
• HonestyWe are open, transparent, and accountable.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

£26,773.38 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0514-26-0002

Job locations

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Nerams

Unit 5

194 Commerce Park, Stephenson Road

WASHINGTON

Tyne And Wear

NE37 3HT

United Kingdom

Job description

Job responsibilities

Nerams Ltd

Nerams Ltd are an independent ambulance service working in partnership with the NHS, local authorities, heavy industry and many other diverse clients

Regulated by the Care Quality Commission and held to the same high standard as NHS Ambulance Trusts, we strive to offer the highest standard of patient care.

Our core values of care, teamwork, quality, respect and honesty are at the heart of everything we do. Are you ready to start your career and development with us?

The Role of an Specialist Transport Assistant

The role and training you will undertake as a Specialist Transport Assistant is varied and exciting. Initial training will consist of in the classroom covering patient care, clinical practice, mental health, restraint training and other key aspects of the role. You will be:

• Responsible for the care and safe transportation of mental health patients.
• Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.
• At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.

You must:

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

When completing Mental Health transportation you will work alongside other Specialist Transport staff, as well as the police, mental health services and other healthcare professionals to transport mental health patients. This may be for assessment or treatment at another location from where they are in the community, hospital or prison.

This role will utilise all the new skills you have learnt in the classroom. The ideal candidate will be an excellent communicator and be willing to put patient care at the forefront of what they do. We will look for people that demonstrate our core values of care, respect, honesty, quality and teamwork.

Job description Job responsibilities Nerams LtdNerams Ltd are an independent ambulance service working in partnership with the NHS, local authorities, heavy industry and many other diverse clientsRegulated by the Care Quality Commission and held to the same high standard as NHS Ambulance Trusts, we strive to offer the highest standard of patient care.Our core values of care, teamwork, quality, respect and honesty are at the heart of everything we do. Are you ready to start your career and development with us?The Role of an Specialist Transport AssistantThe role and training you will undertake as a Specialist Transport Assistant is varied and exciting. Initial training will consist of in the classroom covering patient care, clinical practice, mental health, restraint training and other key aspects of the role. You will be:Responsible for the care and safe transportation of mental health patients.Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.You must:Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standardsGood attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directedFull manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).Expectation of dealing with people, demonstrating sound customer care skills.Working with the public or public involvementTo be flexible and adaptable, trustworthy, approachable and tactful.To be diplomatic, caring, empathetic, enthusiastic and a mature attitudeTo be able to handle traumatic, emotional and distressing situationsTo be able to deal with various patient conditions, some of which that can be distressing.A minimum entry age of 21yrs old.When completing Mental Health transportation you will work alongside other Specialist Transport staff, as well as the police, mental health services and other healthcare professionals to transport mental health patients. This may be for assessment or treatment at another location from where they are in the community, hospital or prison.This role will utilise all the new skills you have learnt in the classroom. The ideal candidate will be an excellent communicator and be willing to put patient care at the forefront of what they do. We will look for people that demonstrate our core values of care, respect, honesty, quality and teamwork.

Person Specification

Experience

Essential

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Desirable

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Experience

Essential

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Desirable

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Qualifications

Essential

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.
• PMVA training
• RNR training

Desirable

• Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards
• Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed
• Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points).
• Expectation of dealing with people, demonstrating sound customer care skills.
• Working with the public or public involvement
• To be flexible and adaptable, trustworthy, approachable and tactful.
• To be diplomatic, caring, empathetic, enthusiastic and a mature attitude
• To be able to handle traumatic, emotional and distressing situations
• To be able to deal with various patient conditions, some of which that can be distressing.
• A minimum entry age of 21yrs old.

Person Specification Experience Essential Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. Desirable Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. Experience Essential Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. Desirable Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. Qualifications Essential Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old. PMVA training RNR training Desirable Meet Nerams` requirements for fitness and health standards, including the DVLA group 2 driving standards Good attendance record in terms of number and length of absences. High standards of personal hygiene. Wear uniform as supplied and directed Full manual car driving licence (A minimum of 1 years driving experience with fewer than 6 penalty points). Expectation of dealing with people, demonstrating sound customer care skills. Working with the public or public involvement To be flexible and adaptable, trustworthy, approachable and tactful. To be diplomatic, caring, empathetic, enthusiastic and a mature attitude To be able to handle traumatic, emotional and distressing situations To be able to deal with various patient conditions, some of which that can be distressing. A minimum entry age of 21yrs old.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)