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WorkWell Triage Officer - Band 5
NHS Essex Integrated Care Board
North East England
GBP 32,073 - 39,043 per year
Health Worker
Job summary 30-month term : This post is offered as a FTC for candidates outside the NHS or as a secondment for those employed by an NHS organisation.
20 day(s) ago
WorkWell Triage Officer - Band 5
NHS Essex Integrated Care Board
North East England
GBP 32,073 - 39,043 per year
Health Worker
Job summary 30-month term : This post is offered as a FTC for candidates outside the NHS or as a secondment for those employed by an NHS organisation.
20 day(s) ago
Healthcare Assistant
Essex Partnership University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Regrettably, we cannot offer sponsorship for all of our job roles.
20 day(s) ago
Healthcare Assistant
Essex Partnership University NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Exercise Therapist
Job summary Regrettably, we cannot offer sponsorship for all of our job roles.
20 day(s) ago
Assistant Planned Care Commissioning Manager - Band 7
NHS Essex Integrated Care Board
North East England
GBP 49,387 - 56,515 per year
Exercise Therapist
Job summary Fixed Term/Secondment to August 2027. Position will be offered as a fixed term contract if coming from an outside organisation or as a secondment...
27 day(s) ago
Assistant Planned Care Commissioning Manager - Band 7
NHS Essex Integrated Care Board
North East England
GBP 49,387 - 56,515 per year
Exercise Therapist
Job summary Fixed Term/Secondment to August 2027. Position will be offered as a fixed term contract if coming from an outside organisation or as a secondment...
27 day(s) ago
Pharmacy Technician High-Cost Meds - Band 5
NHS Essex Integrated Care Board
North East England
GBP 32,073 - 39,043 per year
Pharmacist
Job summary This is an exciting opportunity to join Essex ICB's Medicines Innovation and Pathways team and contribute to the safe, effective and cost-efficie...
1 month(s) ago
Pharmacy Technician High-Cost Meds - Band 5
NHS Essex Integrated Care Board
North East England
GBP 32,073 - 39,043 per year
Pharmacist
Job summary This is an exciting opportunity to join Essex ICB's Medicines Innovation and Pathways team and contribute to the safe, effective and cost-efficie...
1 month(s) ago
Speech & Language Therapist Advanced Practitioner - Band 8a
NHS Essex Integrated Care Board
North East England
GBP 57,528 - 64,750 per year
Counsellor
Job summary This is a unique opportunity to shape the future of Speech and Language Therapy across Essex.
1 month(s) ago
Speech & Language Therapist Advanced Practitioner - Band 8a
NHS Essex Integrated Care Board
North East England
GBP 57,528 - 64,750 per year
Counsellor
Job summary This is a unique opportunity to shape the future of Speech and Language Therapy across Essex.
1 month(s) ago
WorkWell Triage Officer - Band 5
NHS Essex Integrated Care Board View all jobs
Posted 20 day(s) ago
Reference: 2380674
Job summary
30-month term: This post is offered as a FTC for candidates outside the NHS or as a secondment for those employed by an NHS organisation.
Please note: This is only open to applicants currently working within the East of England. Please includeyour work area when stating your current employer.
Do you want to help deliver a new programme that will make a difference across Essex? WorkWell supports people whose health affects their ability to find, stay in or return to work. Working with partners across health, care, local government, the voluntary sector and employment services, the programme will help residents improve their health, wellbeing, confidence and independence while accessing employment opportunities. We are looking for people passionate about partnership working, improvement and supporting local communities.
The WorkWell Triage Officer will manage referrals, complete eligibility checks, coordinate onboarding and provide high-quality administrative support. As a first point of contact, you will ensure timely access to support and efficient referral processing.
Working with NHS organisations, Primary Care Networks, local authorities, employment support providers and voluntary sector partners, you will maintain accurate records, support programme administration and signpost individuals to alternative services where appropriate. This is an excellent opportunity for an organised, customer-focused individual committed to improving outcomes for local residents.
Main duties of the job
You will require excellent organisational skills and the ability to manage sensitive information whilst providing a positive experience for participants and stakeholders. You will work collaboratively with WorkWell colleagues and partner organisations, providing support to inductions, and sharing knowledge of programme processes where appropriate. You will participate in training and development activities to maintain specialist programme knowledge as well as share learning and good practice across the programme team.
You should be confident in using your own initiative and working independently as needed to deliver on requirements of the role. You will be proficient in using software required to develop reports to deliver high quality documents through Microsoft suite (Word, PowerPoint, Excel). Strong attention to detail is essential, as you will be required to maintain accurate records to support contract monitoring and programme assurance as needed. You should possess good negotiation skills and the ability to build strong working relationships, enabling you to influence when needed, in order to deliver effectively through others.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Fixed term
Duration
30 months
Working pattern
Full-time
Reference number
D9708-MSE574
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The WorkWell Triage Officer will play a key role in supporting access to the WorkWell programme by managing referrals, undertaking eligibility and suitability checks, coordinating participant onboarding and providing high-quality administrative support. The postholder will act as an initial point of contact for participants, referrers and delivery partners, ensuring referrals are processed efficiently and in accordance with programme requirements.
Working across a complex partnership including NHS organisations, Primary Care Networks, local authorities, employment support providers and voluntary sector organisations, the postholder will support timely access to services, maintain accurate records and provide signposting where individuals are not eligible for support.
The role requires excellent organisational skills, attention to detail and the ability to manage sensitive information whilst providing a positive experience for participants and stakeholders.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the WorkWell programme in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Support implementation of WorkWell referral and triage processes.
- Ensure activity is undertaken in accordance with programme guidance, information governance requirements and ICB policies.
- Support continuous improvement of referral pathways and onboarding processes.
- Contribute to reviews of participant journeys and service processes.
- Identify operational issues and escalate improvement opportunities appropriately.
Strategy and analysis
- Understanding of complex data relating to the Essex WorkWell service
- Helps present insights and reports, drawing on complex data, that can be used to inform decision making and delivery
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
- Review referral information and undertake initial eligibility and suitability assessments against WorkWell criteria.
- Maintain accurate programme records and management information systems.
- Produce reports and monitoring information to support programme assurance and performance management.
- Support data quality checks and contribute to programme reporting requirements.
- Monitor referral throughput and onboarding timescales to support effective programme delivery.
Planning and organisation
- Support development and delivery of project plans relating to WorkWell, helping develop effective arrangements to support governance, risk management, escalations and reporting
- Manage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projects
- Ensure accurate reporting and records management
- Process referrals and expressions of interest within agreed timescales.
- Coordinate participant onboarding activities between referrers, providers and programme partners.
- Maintain effective tracking systems and case records.
- Organise meetings, maintain action logs and support programme administration.
- Prioritise workload effectively to meet service standards and performance targets.
- Support delivery of programme objectives through effective administrative coordination.
Communications and Partnerships
- Act as a first point of contact for referral enquiries.
- Communicate effectively with participants, healthcare professionals, providers and partner organisations.Provide advice regarding eligibility criteria and referral processes.
- Provide advice regarding eligibility criteria and referral processes.
- Support effective relationships with commissioned providers and Local WorkWell Partnerships.
- Signpost individuals to alternative support where WorkWell eligibility criteria are not met.
- Handle sensitive and confidential information professionally and appropriately
- Work collaboratively, modelling inclusive, respectful and compassionate behaviours
- Supports development of high quality written and verbal briefings
- Build strong, trust-based relationships across the ICB as needed
Financial and resource management
- Supports delivery of budget for WorkWell, including effective budget reporting as required
- Ensure effective use of programme systems and resources.
- Maintain accurate records to support contract monitoring and programme assurance.
- Support collection of information required for contract and performance monitoring.
- Contribute to achievement of value for money through efficient administrative processes.
Team management and capability building
- Work collaboratively with WorkWell colleagues and partner organisations.
- Support induction and sharing of programme processes where appropriate.
- Contribute to a culture of continuous learning and service improvement.
- Participate in training and development activities to maintain specialist programme knowledge.
- Share learning and good practice across the programme team.
- Able to influence in order to deliver effectively through others
Other
- Use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- WorkWell Programme Team
- Head of Learning and Change
- Learning and Change Lead
- Senior Programme Communications Officer, WorkWell
- Primary Care Networks
- GP Practices
- Integrated Neighbourhood Teams
- Local WorkWell Partnerships
- Employment Support Providers
- Voluntary, Community and Social Enterprise Organisations
- Local Authority Teams
- DWP and Employment Services
- WorkWell Participants and Referrers
Job description Job responsibilities The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.The WorkWell Triage Officer will play a key role in supporting access to the WorkWell programme by managing referrals, undertaking eligibility and suitability checks, coordinating participant onboarding and providing high-quality administrative support. The postholder will act as an initial point of contact for participants, referrers and delivery partners, ensuring referrals are processed efficiently and in accordance with programme requirements.Working across a complex partnership including NHS organisations, Primary Care Networks, local authorities, employment support providers and voluntary sector organisations, the postholder will support timely access to services, maintain accurate records and provide signposting where individuals are not eligible for support.The role requires excellent organisational skills, attention to detail and the ability to manage sensitive information whilst providing a positive experience for participants and stakeholders.As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the WorkWell programme in delivering on the three fundamental shifts set out in the NHS 10-year plan:From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.KEY DUTIES AND RESPONSIBILITIESTo deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:Policy and service developmentSupport implementation of WorkWell referral and triage processes.Ensure activity is undertaken in accordance with programme guidance, information governance requirements and ICB policies.Support continuous improvement of referral pathways and onboarding processes.Contribute to reviews of participant journeys and service processes.Identify operational issues and escalate improvement opportunities appropriately.Strategy and analysisUnderstanding of complex data relating to the Essex WorkWell serviceHelps present insights and reports, drawing on complex data, that can be used to inform decision making and deliveryUse of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverablesReview referral information and undertake initial eligibility and suitability assessments against WorkWell criteria.Maintain accurate programme records and management information systems.Produce reports and monitoring information to support programme assurance and performance management.Support data quality checks and contribute to programme reporting requirements.Monitor referral throughput and onboarding timescales to support effective programme delivery.Planning and organisationSupport development and delivery of project plans relating to WorkWell, helping develop effective arrangements to support governance, risk management, escalations and reportingManage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projectsEnsure accurate reporting and records managementProcess referrals and expressions of interest within agreed timescales.Coordinate participant onboarding activities between referrers, providers and programme partners.Maintain effective tracking systems and case records.Organise meetings, maintain action logs and support programme administration.Prioritise workload effectively to meet service standards and performance targets.Support delivery of programme objectives through effective administrative coordination.Communications and PartnershipsAct as a first point of contact for referral enquiries.Communicate effectively with participants, healthcare professionals, providers and partner organisations.Provide advice regarding eligibility criteria and referral processes.Provide advice regarding eligibility criteria and referral processes.Support effective relationships with commissioned providers and Local WorkWell Partnerships.Signpost individuals to alternative support where WorkWell eligibility criteria are not met.Handle sensitive and confidential information professionally and appropriatelyWork collaboratively, modelling inclusive, respectful and compassionate behavioursSupports development of high quality written and verbal briefingsBuild strong, trust-based relationships across the ICB as neededFinancial and resource managementSupports delivery of budget for WorkWell, including effective budget reporting as requiredEnsure effective use of programme systems and resources.Maintain accurate records to support contract monitoring and programme assurance.Support collection of information required for contract and performance monitoring.Contribute to achievement of value for money through efficient administrative processes.Team management and capability buildingWork collaboratively with WorkWell colleagues and partner organisations.Support induction and sharing of programme processes where appropriate.Contribute to a culture of continuous learning and service improvement.Participate in training and development activities to maintain specialist programme knowledge.Share learning and good practice across the programme team.Able to influence in order to deliver effectively through othersOtherUse initiative and work independently as needed to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)Flexibility and evolving responsibilitiesAs the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.KEY RELATIONSHIPSThe post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:WorkWell Programme TeamHead of Learning and ChangeLearning and Change LeadSenior Programme Communications Officer, WorkWellPrimary Care NetworksGP PracticesIntegrated Neighbourhood TeamsLocal WorkWell PartnershipsEmployment Support ProvidersVoluntary, Community and Social Enterprise OrganisationsLocal Authority TeamsDWP and Employment ServicesWorkWell Participants and Referrers
Person Specification
Strategy & Analysis
Essential
- Able to present information clearly to support decision making.
- Understanding of the importance of evaluation and audits to support improvement.
- Experience using proven project management tools.
Partnerships & Communities
Essential
- Experience working across teams and organisations in the development and delivery of projects.
- Able to challenge decisions where needed.
- Able to effectively influence within areas of responsibility, escalating appropriately when necessary.
People & Culture
Essential
- Acts as a positive, compassionate and inclusive team member, demonstrating commitment to promoting diversity, inclusion and equality of opportunity.
- A strong team player, who is also able to use their own initiative.
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise.
Governance & Assurance
Essential
- Experience supporting delivery of projects that require collective decision-making and how to negotiate success in those situations.
- Understanding of the importance of effective corporate governance.
- Understanding of the route for decision-making within the ICB.
Qualifications
Essential
- Educated to Degree level (relevant focus) or equivalent managerial experience or Diploma plus evidence of additional training/experience to support the requirements of the role
- Evidence of sustained commitment to continuing professional development
Experience
Essential
- Experience of working in a relevant healthcare environment (NHS or other)
- Experience working in a senior administration / secretarial role, including provision of senior level administrative and project support and implementing administrative systems.
- Experience arranging meetings, preparing agendas and delivering effective minutes from meetings.
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system.
- A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations.
Person Specification Strategy & Analysis Essential Able to present information clearly to support decision making. Understanding of the importance of evaluation and audits to support improvement. Experience using proven project management tools. Partnerships & Communities Essential Experience working across teams and organisations in the development and delivery of projects. Able to challenge decisions where needed. Able to effectively influence within areas of responsibility, escalating appropriately when necessary. People & Culture Essential Acts as a positive, compassionate and inclusive team member, demonstrating commitment to promoting diversity, inclusion and equality of opportunity. A strong team player, who is also able to use their own initiative. A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise. Governance & Assurance Essential Experience supporting delivery of projects that require collective decision-making and how to negotiate success in those situations. Understanding of the importance of effective corporate governance. Understanding of the route for decision-making within the ICB. Qualifications Essential Educated to Degree level (relevant focus) or equivalent managerial experience or Diploma plus evidence of additional training/experience to support the requirements of the role Evidence of sustained commitment to continuing professional development Experience Essential Experience of working in a relevant healthcare environment (NHS or other) Experience working in a senior administration / secretarial role, including provision of senior level administrative and project support and implementing administrative systems. Experience arranging meetings, preparing agendas and delivering effective minutes from meetings. Personal Attributes and Values Essential Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system. A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations.
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
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Healthcare Assistant
Essex Partnership University NHS Foundation Trust View all jobs
Posted 20 day(s) ago
Reference: 2380397
Job summary
Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.
Please note this vacancy requires a face to face interview with the Recruiting Manager. Applicants that are unable to attend a face to face interview need not apply.
The successful candidate will be responsible for assisting the professional team in providing care for patients in an older adult inpatient ward. Working from time to time without direct supervision but under the supervision of qualified team member, you will implement and assist with the evaluation of individual plans of care for patients and in their management and care under the guidance of the ward manager.
You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7 day a week, 24 hours a day service for 365 days a year working shifts as appropriate and as rostered.
Main duties of the job
Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band.
Core Clinical Function
- Maintain effective relationships with patients, their relatives and other carers
- Maintain effective relationships with members of the multidisciplinary team, Trust andother statutory and voluntary organisations.
- Implement prescribed nursing care to patients, taking into account physical, psychological, emotional and spiritual needs
- Fulfil the role of Associate/Co Worker under the supervision of a qualified nurse/clinician
- Report and record the results of implemented plans of care in the appropriate and agreed format.
- Contribute to the management and support of patient who exhibit challenging behaviour. Participate in interventions relating to the management of violence and aggression including de-escalation techniques and the use of physical intervention (TASI techniques) as necessary, under the supervision of a qualified nurse.
- Assist patients with Activities of Daily Living; including personal hygiene, dietary intake etc. with due regard to the philosophy of "normalisation"
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
- We run recognition awards to recognise staff's hard work and dedication.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Flexible working: available from day one for most roles.
- Job share: Applications for job shares are welcomed.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro rata for part time
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
364-A-9583-C
Job locations
Saffron Walden Hospital Avocet ward
Saffron Walden
CB11 3HY
United Kingdom
Job description
Job responsibilities
This vacancy may close early if sufficient number of applications have been received.
- Help individuals to maintain independence from others by assisting the development of daily living, domestic, communication and social skills.
- Assist qualified staff in the physical monitoring of a patients health, including monitoring of blood pressure, pulse, temperature, respiration, weight, drug and alcohol screening (after appropriate training)
- Undertake whatever duties are necessary to maintain a safe environment free from unnecessary hazards.
- Report to senior staff any abnormalities, accidents, untoward incidents or observations relating to a patient or patients care
- Contribute to maintaining a safe and therapeutic environment for patient, relatives, carers and staff.
- Maintain confidentiality of information according to Trust policy
- Ensure that the patients dignity and privacy is maintained
- Ensure effective communication with patients, carers, visitors and staff.
The NHS Essex Integrated Care Board brings together key health, care, community and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our population's health and wellbeing and reducing health inequalities.
HCA Academy, is an ICB initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT). The Academy supports the on boarding, induction, education and experience of our Health Care Assistants (HCAs), Activity Coordinators (ACs), Peer Support Workers (PSWs) and Family Care Assistants (FCAs), modelling a "one workforce" cross-system approach.
To support this one workforce model, successful candidates appointed to this post will be required to attend our 4 day face to face Induction Programme (Monday to Thursday) at the NHS Essex ICB Education Hub, Brentwood Community Hospital. Your start date will therefore align with one of the Academy induction dates available each month, which will be discussed and agreed during the recruitment process.
The HCA Academy Induction Programme has been designed to train and support successful candidates through the early stages of their employment and provides opportunities to develop skills, knowledge and confidence within the role. Further information will be provided following interview.
Following completion of the Academy Induction Programme, our new starters will undertake EPUT's corporate and mandatory training programme. This will consist of a combination of face-to-face and virtual learning to support a successful transition into employment.
Job description
Job responsibilities
This vacancy may close early if sufficient number of applications have been received.
- Help individuals to maintain independence from others by assisting the development of daily living, domestic, communication and social skills.
- Assist qualified staff in the physical monitoring of a patients health, including monitoring of blood pressure, pulse, temperature, respiration, weight, drug and alcohol screening (after appropriate training)
- Undertake whatever duties are necessary to maintain a safe environment free from unnecessary hazards.
- Report to senior staff any abnormalities, accidents, untoward incidents or observations relating to a patient or patients care
- Contribute to maintaining a safe and therapeutic environment for patient, relatives, carers and staff.
- Maintain confidentiality of information according to Trust policy
- Ensure that the patients dignity and privacy is maintained
- Ensure effective communication with patients, carers, visitors and staff.
The NHS Essex Integrated Care Board brings together key health, care, community and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our population's health and wellbeing and reducing health inequalities.
HCA Academy, is an ICB initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT). The Academy supports the on boarding, induction, education and experience of our Health Care Assistants (HCAs), Activity Coordinators (ACs), Peer Support Workers (PSWs) and Family Care Assistants (FCAs), modelling a "one workforce" cross-system approach.
To support this one workforce model, successful candidates appointed to this post will be required to attend our 4 day face to face Induction Programme (Monday to Thursday) at the NHS Essex ICB Education Hub, Brentwood Community Hospital. Your start date will therefore align with one of the Academy induction dates available each month, which will be discussed and agreed during the recruitment process.
The HCA Academy Induction Programme has been designed to train and support successful candidates through the early stages of their employment and provides opportunities to develop skills, knowledge and confidence within the role. Further information will be provided following interview.
Following completion of the Academy Induction Programme, our new starters will undertake EPUT's corporate and mandatory training programme. This will consist of a combination of face-to-face and virtual learning to support a successful transition into employment.
Person Specification
Experience
Essential
- qualifications
Desirable
- years experience
attributes
Essential
- good communication skills
Desirable
- outstanding care ethic
Person Specification
Experience
Essential
- qualifications
Desirable
- years experience
attributes
Essential
- good communication skills
Desirable
- outstanding care ethic
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Saffron Walden Hospital Avocet ward
Saffron Walden
CB11 3HY
United Kingdom
Employer's website
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Saffron Walden Hospital Avocet ward
Saffron Walden
CB11 3HY
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Planned Care Commissioning Manager - Band 7
NHS Essex Integrated Care Board View all jobs
Posted 27 day(s) ago
Reference: 2365682
Job summary
Fixed Term/Secondment to August 2027.
Position will be offered as a fixed term contract if coming from an outside organisation or as a secondment if coming from an NHS organisation.
The Assistant Planned Care Commissioning Manager is a Band 7 role within the Essex Integrated Care Board (ICB), supporting the commissioning, transformation, performance management and contract oversight of planned care services, including elective care, diagnostics and cancer pathways. The role works with clinical, analytical, financial and provider teams to improve patient outcomes, reduce health inequalities and deliver sustainable services aligned to NHS priorities of prevention, community-based care and digital transformation.
The ideal candidate will have experience in NHS commissioning, service transformation and stakeholder management, with strong skills in project delivery, data analysis, budget management and performance improvement. They will be able to build effective partnerships, influence change, use evidence to support decision-making and translate strategic objectives into measurable improvements, contributing to the delivery of the NHS 10-Year Plan and improved outcomes for Essex residents.
Main duties of the job
The Assistant Planned Care Commissioning Manager supports the strategic and operational commissioning of planned care services across Essex Integrated Care Board (ICB), with responsibility for service transformation, performance management, contract oversight, budget support and project delivery across elective care, diagnostics and cancer services. The role works closely with NHS providers and system partners to improve patient outcomes, reduce health inequalities and deliver sustainable, high-quality services through evidence-based commissioning and population health management approaches.
The post requires strong skills in data analysis, project management, stakeholder engagement and communication, with the ability to influence decision-making and manage complex programmes. Candidates should have experience within the NHS or a healthcare setting, including commissioning, service improvement, transformation and partnership working. A sound understanding of NHS policy, governance, contract management and integrated care systems is essential. Applicants should be degree educated or have equivalent management experience, demonstrate continuous professional development, and embody NHS values, professionalism, integrity, collaboration and a commitment to equality, diversity and inclusion.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year
Contract
Fixed term
Duration
10 months
Working pattern
Full-time
Reference number
D9708-MSE571
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The Assistant Planned Care Commissioning Manager is responsible for supporting the strategic and operational commissioning of a range of planned care services across Essex. Working in partnership with the strategy, analytical commercial, financial and quality teams, the Assistant Planned Care Commissioning Manager will support the effective commissioning and contract management of planned care services across elective, diagnostics and cancer services. This may include ensuring that plans and projects to support commissioning planned care align with national, region and local strategic ambitions and support the three shifts outlined in the Governments 10 Year Health Plan; treatment to prevention, hospital to community and analogue to digital. To support delivery they should take an inclusive and values-based approach to leadership, ensuring effective delivery through collaboration with NHS providers, local authorities, primary care and the voluntary and community sector.
The Assistant Planned Care Commissioning Manager will be required to:
- Contribute to the management of the planned care commissioning team, including participating in regular appraisals, staff development and performance management
- Support an effective needs assessment of planned care services, supported by integrated data and intelligence
- Support implementation of business planning for planned care
- Support oversight and management of the planned care budgets for Essex ICB
- Support the development of the ICBs strategic delivery plan for planned care services
- Support delivery of planned care projects to support effective commissioning and transformation of planned care services, including elective, diagnostics and cancer services across Essex
- Support implementation of new care and service models that support the three shifts and enable delivering of high quality efficient care that draw on evidence based best practice, innovations and the national modern service frameworks
- Work in partnership with the Neighbourhood Commissioning teams to support the development of Neighbourhood Health Services and the implementation of models of care that facilitate prevention, personalisation and the left shift to care closer to home
- Ensure commissioning priorities and service delivery plans are co-produced with people with lived experience, carers and clinicians
- Support effective contract and performance management of planned care contracts for the ICB, working with teams across the ICB to hold providers to account for performance, quality, workforce and financial delivery through effective contract management
- Ensure that decisions relating planned care commissioned services follow the ICBs agreed governance, including completing integrated impact assessments
- Use the ICBs agreed evaluation framework to evaluate the impact of diagnostic service and other planned care projects, tracking impact and outcomes and taking decommissioning or disinvestment decisions as required
- Support high quality reporting on progress and impact
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the ICB in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Implement policy and / or service developments related to planned care, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan
- Ensure compliance with relevant ICB policies
- Use research, innovation and audits to inform service improvements or performance management
Strategy and analysis
- Analysis of complex qualitative and quantitative data relating to planned care
- Turns analysis into useful insights and reports that can be used to inform decision making and delivery
- Present complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
- Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services
Planning and organisation
- Develop and deliver project plans relating to planned care, ensuring appropriate governance, risk management, escalations and reporting
- Managing competing priorities, prioritizing own and team resources to effectively deliver on short, medium and longer term priorities
- Ensure accurate reporting and records management
- Support delivery and monitoring of business plan for planned care
Communications and Partnerships
- Work collaboratively, modelling inclusive, respectful and compassionate leadership
- Able to take account of a broad range of perspectives, including staff, patients and the public, to inform decision making
- Comfortable presenting information and training to internal and external stakeholder groups
- Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed
- Effective engagement with patients and the public as required
- Work effectively in multi-disciplinary teams to enable the collective ownership and delivery of projects that are seeking to improve outcomes, reduce inequalities and deliver a sustainable health and care system
- Share complex and challenging information which may relate to service performance or staffing
- Able to manage conflict, find compromise and persuade based on evidence as needed
Financial and resource management
- Supports delivery of budget for planned care, including effective budget reporting as required
- Supports procurement of relevant services
Team management and capability building
- Support the management of the planned care team, including recruitment, onboarding, development and performance management of team members
- Able to influence in order to deliver effectively through those not directly line managing
- Support staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transition
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Expected to be physically on site at least 2 days a week (From April 2026), this may be in the ICB officer, or in a partner location as required
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel), analytical tools to support analysis and population health management and project management tools
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- ICB senior leadership-Information Governance team
- Information Governance team
- Local Authority partners
- NHS Providers
- NHSEI regional partners
- Other system partners, such as VCFSE
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The Assistant Planned Care Commissioning Manager is responsible for supporting the strategic and operational commissioning of a range of planned care services across Essex. Working in partnership with the strategy, analytical commercial, financial and quality teams, the Assistant Planned Care Commissioning Manager will support the effective commissioning and contract management of planned care services across elective, diagnostics and cancer services. This may include ensuring that plans and projects to support commissioning planned care align with national, region and local strategic ambitions and support the three shifts outlined in the Governments 10 Year Health Plan; treatment to prevention, hospital to community and analogue to digital. To support delivery they should take an inclusive and values-based approach to leadership, ensuring effective delivery through collaboration with NHS providers, local authorities, primary care and the voluntary and community sector.
The Assistant Planned Care Commissioning Manager will be required to:
- Contribute to the management of the planned care commissioning team, including participating in regular appraisals, staff development and performance management
- Support an effective needs assessment of planned care services, supported by integrated data and intelligence
- Support implementation of business planning for planned care
- Support oversight and management of the planned care budgets for Essex ICB
- Support the development of the ICBs strategic delivery plan for planned care services
- Support delivery of planned care projects to support effective commissioning and transformation of planned care services, including elective, diagnostics and cancer services across Essex
- Support implementation of new care and service models that support the three shifts and enable delivering of high quality efficient care that draw on evidence based best practice, innovations and the national modern service frameworks
- Work in partnership with the Neighbourhood Commissioning teams to support the development of Neighbourhood Health Services and the implementation of models of care that facilitate prevention, personalisation and the left shift to care closer to home
- Ensure commissioning priorities and service delivery plans are co-produced with people with lived experience, carers and clinicians
- Support effective contract and performance management of planned care contracts for the ICB, working with teams across the ICB to hold providers to account for performance, quality, workforce and financial delivery through effective contract management
- Ensure that decisions relating planned care commissioned services follow the ICBs agreed governance, including completing integrated impact assessments
- Use the ICBs agreed evaluation framework to evaluate the impact of diagnostic service and other planned care projects, tracking impact and outcomes and taking decommissioning or disinvestment decisions as required
- Support high quality reporting on progress and impact
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the ICB in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Implement policy and / or service developments related to planned care, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan
- Ensure compliance with relevant ICB policies
- Use research, innovation and audits to inform service improvements or performance management
Strategy and analysis
- Analysis of complex qualitative and quantitative data relating to planned care
- Turns analysis into useful insights and reports that can be used to inform decision making and delivery
- Present complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
- Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services
Planning and organisation
- Develop and deliver project plans relating to planned care, ensuring appropriate governance, risk management, escalations and reporting
- Managing competing priorities, prioritizing own and team resources to effectively deliver on short, medium and longer term priorities
- Ensure accurate reporting and records management
- Support delivery and monitoring of business plan for planned care
Communications and Partnerships
- Work collaboratively, modelling inclusive, respectful and compassionate leadership
- Able to take account of a broad range of perspectives, including staff, patients and the public, to inform decision making
- Comfortable presenting information and training to internal and external stakeholder groups
- Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed
- Effective engagement with patients and the public as required
- Work effectively in multi-disciplinary teams to enable the collective ownership and delivery of projects that are seeking to improve outcomes, reduce inequalities and deliver a sustainable health and care system
- Share complex and challenging information which may relate to service performance or staffing
- Able to manage conflict, find compromise and persuade based on evidence as needed
Financial and resource management
- Supports delivery of budget for planned care, including effective budget reporting as required
- Supports procurement of relevant services
Team management and capability building
- Support the management of the planned care team, including recruitment, onboarding, development and performance management of team members
- Able to influence in order to deliver effectively through those not directly line managing
- Support staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transition
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Expected to be physically on site at least 2 days a week (From April 2026), this may be in the ICB officer, or in a partner location as required
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel), analytical tools to support analysis and population health management and project management tools
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- ICB senior leadership-Information Governance team
- Information Governance team
- Local Authority partners
- NHS Providers
- NHSEI regional partners
- Other system partners, such as VCFSE
Person Specification
Qualifications
Essential
- Educated to Degree level (relevant focus) or equivalent managerial experience
- Evidence of sustained commitment to continuing professional development
Strategy & Analysis
Essential
- A good understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision
- Experience using analytical and problem-solving skills to address complex problems, ability to recognise policy implications and how to manage potential competing priorities / interests in developing strategies
- Good data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management
- Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership
- Experience scoping and delivering effective evaluations of projects and interventions, including understanding relevant data and evaluation tools and methods for formal and informal evaluations
- Experience using proven programme service development and project management methodologies to ensure delivery
People & Culture
Essential
- Line management experience, including supporting individual development and addressing under-performance, when necessary
- Acts as a positive, compassionate and inclusive manager, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise
Partnerships & Communities
Essential
- Experience working across organisational boundaries in the development and delivery of projects
- Able to represent the organisation credibly and positively
- Able to effective influencing and challenge within areas of responsibility, escalating appropriately where necessary
Governance & Assurance
Essential
- Experience delivering projects that require collective decision-making and how to negotiate success in those situations
- A good understanding of effective corporate governance and the route for decision making within the ICB
- Documentation in relation to decision making, actions, risks and issues in order to inform reports and Boards.
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system
- Demonstrates professionalism, self-awareness and emotional intelligence, with an understanding of own strengths and limitations
- Takes personal responsibility and works with a high level of integrity
- Able to work as part of a team and independently
- Self-motivated, confident and positive attitude, able to adapt to complex and constantly changing environments and prioritise workload within that context
Experience
Essential
- Experience of working in a relevant healthcare environment (NHS or other)
- Experience managing projects in relevant commissioning functions as outlined in the ICB model blueprint
- Experience of delivering complex and contentious change and transformation projects
Person Specification
Qualifications
Essential
- Educated to Degree level (relevant focus) or equivalent managerial experience
- Evidence of sustained commitment to continuing professional development
Strategy & Analysis
Essential
- A good understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision
- Experience using analytical and problem-solving skills to address complex problems, ability to recognise policy implications and how to manage potential competing priorities / interests in developing strategies
- Good data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management
- Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership
- Experience scoping and delivering effective evaluations of projects and interventions, including understanding relevant data and evaluation tools and methods for formal and informal evaluations
- Experience using proven programme service development and project management methodologies to ensure delivery
People & Culture
Essential
- Line management experience, including supporting individual development and addressing under-performance, when necessary
- Acts as a positive, compassionate and inclusive manager, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise
Partnerships & Communities
Essential
- Experience working across organisational boundaries in the development and delivery of projects
- Able to represent the organisation credibly and positively
- Able to effective influencing and challenge within areas of responsibility, escalating appropriately where necessary
Governance & Assurance
Essential
- Experience delivering projects that require collective decision-making and how to negotiate success in those situations
- A good understanding of effective corporate governance and the route for decision making within the ICB
- Documentation in relation to decision making, actions, risks and issues in order to inform reports and Boards.
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system
- Demonstrates professionalism, self-awareness and emotional intelligence, with an understanding of own strengths and limitations
- Takes personal responsibility and works with a high level of integrity
- Able to work as part of a team and independently
- Self-motivated, confident and positive attitude, able to adapt to complex and constantly changing environments and prioritise workload within that context
Experience
Essential
- Experience of working in a relevant healthcare environment (NHS or other)
- Experience managing projects in relevant commissioning functions as outlined in the ICB model blueprint
- Experience of delivering complex and contentious change and transformation projects
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
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Pharmacy Technician High-Cost Meds - Band 5
NHS Essex Integrated Care Board View all jobs
Posted 1 month(s) ago
Reference: 2350896
Job summary
This is an exciting opportunity to join Essex ICB's Medicines Innovation and Pathways team and contribute to the safe, effective and cost-efficient management of high-cost medicines across the health and care system. The role supports patient access to specialist treatments while ensuring compliance with commissioning requirements, medicines governance standards and NHS funding arrangements.
You will:
- Provide technical expertise to support the management of high-cost medicines and commissioning processes.
- Process prior approval requests, ensuring applications meet commissioning criteria and local policy requirements.
- Support accurate and timely validation of high-cost medicines invoices, helping to ensure appropriate use of NHS resources.
- Maintain high-quality records, reports and digital systems that support governance, assurance and audit requirements.
- Work closely with pharmacists, clinicians, finance teams and providers to resolve queries and support effective decision-making.
- Contribute to the development and improvement of medicines approval processes, digital tools and reporting systems across the organisation.
If you are a registered Pharmacy Technician with excellent attention to detail, strong analytical skills and a commitment to improving patient outcomes through effective medicines management, we would love to hear from you.
Main duties of the job
We are seeking a GPhC registered Pharmacy Technician with experience in medicines optimisation, commissioning support or high-cost medicines processes. You will have strong organisational skills, be confident using data and digital systems, and communicate effectively with a range of stakeholders.
You will:
- Process prior approval requests for high-cost medicines, ensuring compliance with commissioning criteria, policies and governance requirements
- Review funding applications, identify missing documentation and escalate complex or clinically sensitive cases as required
- Validate invoices against approved funding requests and investigate discrepancies to support financial assurance
- Maintain accurate records within approval and reporting systems, supporting audit, monitoring and performance activities
- Apply knowledge of formulary compliance, NICE guidance and commissioning policies to support evidence-based decisions
- Analyse and present data to support audits, service reviews, commissioning decisions and expenditure monitoring
- Work collaboratively with pharmacists, clinicians, providers and finance colleagues to support effective high-cost medicines management across Essex
- Contribute to service improvement by identifying opportunities to strengthen processes, reporting and digital systems
Applicants must be GPhC registered and committed to continuous professional development. Knowledge of high-cost medicines, medicines governance, commissioning processes and Blueteq is desirable.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
18 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time
Reference number
D9708-MSE568
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The postholder will provide technical support within the Medicines Innovation and Pathways workstream of the Integrated Care Board. The role underpins the safe, effective, and cost-efficient use of high-cost medicines by managing key processes such as prior approval, invoice validation, and data reporting. This includes ensuring that funding requests are processed accurately and in line with commissioning criteria, maintaining robust approval systems and templates, and supporting governance through accurate documentation and compliance checks. The postholder will apply knowledge of medicines policy and commissioning requirements to assess applications, resolve queries, and escalate cases requiring clinical input. They will also contribute to monitoring and reporting activities that inform audits, performance reviews, and commissioning decisions. By maintaining robust processes and clear communication, this role supports patient safety, ensures compliance with commissioning requirements, and facilitates the efficient management of high-cost medicines across the system.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the Director of Pharmacy, Medicines and Clinical Policies in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
High-cost drug management
- Process prior approval requests for high-cost medicines within agreed timescales, applying professional pharmacy knowledge to ensure compliance with commissioning criteria and local policies
- Develop and maintain prior approval templates and documentation, ensuring clarity and consistency for users
- Review incomplete funding applications, assess against commissioning requirements, and use judgment to escalate cases requiring clinical input to the pharmacist
Technical support for commissioning
- Validate invoices against approved requests and identify discrepancies for escalation, ensuring accuracy and compliance with local policies
- Maintain accurate records of approvals and funding decisions in digital systems, supporting audit and assurance processes
- Supervise the Invoice Assistant by providing guidance, training, and quality checks on invoice processing tasks to ensure timely and accurate completion
- Prepare technical summaries and data packs to support commissioning decisions, audits, and performance monitoring
Data and digital processes
- Use professional pharmacy knowledge to manage prior approval workflows in digital systems, ensuring accuracy and compliance with commissioning criteria
- Support the implementation and improvement of digital tools for medicines governance and approval processes, ensuring they meet audit and assurance requirements
- Interpret data outputs to identify trends and anomalies, providing clear insights for audits and performance reviews, and escalate complex cases to the pharmacist when clinical input is required
Clinical governance and safety
- Apply professional pharmacy knowledge to ensure governance principles are embedded in all approval processes and funding decisions, including assessing requests against formulary and commissioning criteria
- Use understanding of medicines legislation, NICE guidance, and local policies to verify compliance and identify potential risks, escalating complex or clinically sensitive cases to the pharmacist when required
- Support compliance with formulary and contractual requirements for high-cost medicines by reviewing documentation for accuracy and completeness, ensuring decisions are evidence-based and aligned with governance standards
Financial and reporting support
- Apply professional pharmacy knowledge to assist in monitoring expenditure on high-cost medicines, ensuring data accuracy and alignment with commissioning criteria. Use understanding of medicines policy and funding pathways to interpret trends and highlight potential risks for escalation
- Prepare accurate reports for audits and performance reviews, ensuring data is clearly presented and aligned with established templates
- Provide clear, accurate data summaries to support business cases and commissioning plans, ensuring that information is relevant, evidence-based, and suitable for decision-making at system level
Collaboration and support
- Respond to queries from clinicians, finance teams, and providers regarding high-cost drug approvals, using professional pharmacy knowledge to interpret commissioning criteria and provide accurate, evidence-based information
- Apply understanding of formulary compliance, NICE guidance, and funding pathways when resolving queries, ensuring responses are aligned with governance and contractual requirements
- Work collaboratively with pharmacists and commissioning teams to troubleshoot complex cases, identify gaps in documentation, and recommend appropriate actions, escalating to the pharmacist when clinical judgment is required
- Contribute to continuous improvement by highlighting recurring issues and supporting the development of clearer processes and templates for prior approvals and funding requests
Team management and capability building
- Supporting directorate oversight of workforce reporting, including reporting on key HR metrics
- Supports wider understanding of projects across the ICB and system
- Able to influence in order to deliver effectively through others
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Able to use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organisation, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- Senior Pharmacists and wider medicines commissioning team
- Finance and Contracting Teams
- Acute and Community Providers
- Clinicians
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The postholder will provide technical support within the Medicines Innovation and Pathways workstream of the Integrated Care Board. The role underpins the safe, effective, and cost-efficient use of high-cost medicines by managing key processes such as prior approval, invoice validation, and data reporting. This includes ensuring that funding requests are processed accurately and in line with commissioning criteria, maintaining robust approval systems and templates, and supporting governance through accurate documentation and compliance checks. The postholder will apply knowledge of medicines policy and commissioning requirements to assess applications, resolve queries, and escalate cases requiring clinical input. They will also contribute to monitoring and reporting activities that inform audits, performance reviews, and commissioning decisions. By maintaining robust processes and clear communication, this role supports patient safety, ensures compliance with commissioning requirements, and facilitates the efficient management of high-cost medicines across the system.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the Director of Pharmacy, Medicines and Clinical Policies in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
High-cost drug management
- Process prior approval requests for high-cost medicines within agreed timescales, applying professional pharmacy knowledge to ensure compliance with commissioning criteria and local policies
- Develop and maintain prior approval templates and documentation, ensuring clarity and consistency for users
- Review incomplete funding applications, assess against commissioning requirements, and use judgment to escalate cases requiring clinical input to the pharmacist
Technical support for commissioning
- Validate invoices against approved requests and identify discrepancies for escalation, ensuring accuracy and compliance with local policies
- Maintain accurate records of approvals and funding decisions in digital systems, supporting audit and assurance processes
- Supervise the Invoice Assistant by providing guidance, training, and quality checks on invoice processing tasks to ensure timely and accurate completion
- Prepare technical summaries and data packs to support commissioning decisions, audits, and performance monitoring
Data and digital processes
- Use professional pharmacy knowledge to manage prior approval workflows in digital systems, ensuring accuracy and compliance with commissioning criteria
- Support the implementation and improvement of digital tools for medicines governance and approval processes, ensuring they meet audit and assurance requirements
- Interpret data outputs to identify trends and anomalies, providing clear insights for audits and performance reviews, and escalate complex cases to the pharmacist when clinical input is required
Clinical governance and safety
- Apply professional pharmacy knowledge to ensure governance principles are embedded in all approval processes and funding decisions, including assessing requests against formulary and commissioning criteria
- Use understanding of medicines legislation, NICE guidance, and local policies to verify compliance and identify potential risks, escalating complex or clinically sensitive cases to the pharmacist when required
- Support compliance with formulary and contractual requirements for high-cost medicines by reviewing documentation for accuracy and completeness, ensuring decisions are evidence-based and aligned with governance standards
Financial and reporting support
- Apply professional pharmacy knowledge to assist in monitoring expenditure on high-cost medicines, ensuring data accuracy and alignment with commissioning criteria. Use understanding of medicines policy and funding pathways to interpret trends and highlight potential risks for escalation
- Prepare accurate reports for audits and performance reviews, ensuring data is clearly presented and aligned with established templates
- Provide clear, accurate data summaries to support business cases and commissioning plans, ensuring that information is relevant, evidence-based, and suitable for decision-making at system level
Collaboration and support
- Respond to queries from clinicians, finance teams, and providers regarding high-cost drug approvals, using professional pharmacy knowledge to interpret commissioning criteria and provide accurate, evidence-based information
- Apply understanding of formulary compliance, NICE guidance, and funding pathways when resolving queries, ensuring responses are aligned with governance and contractual requirements
- Work collaboratively with pharmacists and commissioning teams to troubleshoot complex cases, identify gaps in documentation, and recommend appropriate actions, escalating to the pharmacist when clinical judgment is required
- Contribute to continuous improvement by highlighting recurring issues and supporting the development of clearer processes and templates for prior approvals and funding requests
Team management and capability building
- Supporting directorate oversight of workforce reporting, including reporting on key HR metrics
- Supports wider understanding of projects across the ICB and system
- Able to influence in order to deliver effectively through others
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Able to use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organisation, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- Senior Pharmacists and wider medicines commissioning team
- Finance and Contracting Teams
- Acute and Community Providers
- Clinicians
Person Specification
Strategy & Analysis
Essential
- Ability to interpret and analyse data, identify discrepancies and support reporting or assurance processes.
- Ability to apply professional pharmacy knowledge to review information, assess compliance with policies and identify issues requiring escalation.
- Experience using digital systems and Microsoft Office applications, particularly Excel, to support reporting and monitoring activities.
People & Culture
Essential
- Ability to contribute to a positive, collaborative working environment, fostering continuous improvement and shared learning.
- Demonstrated commitment to compassionate practice and promoting diversity, inclusion and equality of opportunity within pharmacy teams and across commissioning support functions.
- A commitment to continuous improvement, organisational learning and achieving positive outcomes for staff, patients and service users, working in line with the NHS People Promise
Governance & Assurance
Essential
- Ability to apply professional pharmacy knowledge to ensure approval and funding processes comply with formulary requirements, NICE guidance and local commissioning policies.
- Ability to review documentation for accuracy and completeness, identify gaps and escalate complex or clinically sensitive cases appropriately.
- Ability to support governance by maintaining accurate records, validating requests against commissioning criteria and contributing to audit and performance monitoring activities.
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system.
Qualifications
Essential
- Registered pharmacy technician with the General Pharmaceutical Council
- Evidence of sustained commitment to continuous professional development (CPD)
Experience
Essential
- Experience of working as a registered Pharmacy Technician in a hospital, primary care, community pharmacy, commissioning or medicines optimisation setting.
- Experience maintaining accurate records and working with digital systems to support medicines management, governance or service delivery.
- Experience handling complex queries and providing accurate information to healthcare professionals, patients or other stakeholders.
- Knowledge of medicines governance, formulary processes, NICE guidance or commissioning requirements.
Partnerships & Communities
Essential
- Able to represent the Medicines Innovation and Pathways team professionally in meetings and communications with internal and external stakeholders.
- Experience working across teams and organisations to support the delivery of projects and work programmes.
- Able to communicate effectively, work collaboratively and raise concerns or issues appropriately to support delivery of objectives
Person Specification
Strategy & Analysis
Essential
- Ability to interpret and analyse data, identify discrepancies and support reporting or assurance processes.
- Ability to apply professional pharmacy knowledge to review information, assess compliance with policies and identify issues requiring escalation.
- Experience using digital systems and Microsoft Office applications, particularly Excel, to support reporting and monitoring activities.
People & Culture
Essential
- Ability to contribute to a positive, collaborative working environment, fostering continuous improvement and shared learning.
- Demonstrated commitment to compassionate practice and promoting diversity, inclusion and equality of opportunity within pharmacy teams and across commissioning support functions.
- A commitment to continuous improvement, organisational learning and achieving positive outcomes for staff, patients and service users, working in line with the NHS People Promise
Governance & Assurance
Essential
- Ability to apply professional pharmacy knowledge to ensure approval and funding processes comply with formulary requirements, NICE guidance and local commissioning policies.
- Ability to review documentation for accuracy and completeness, identify gaps and escalate complex or clinically sensitive cases appropriately.
- Ability to support governance by maintaining accurate records, validating requests against commissioning criteria and contributing to audit and performance monitoring activities.
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system.
Qualifications
Essential
- Registered pharmacy technician with the General Pharmaceutical Council
- Evidence of sustained commitment to continuous professional development (CPD)
Experience
Essential
- Experience of working as a registered Pharmacy Technician in a hospital, primary care, community pharmacy, commissioning or medicines optimisation setting.
- Experience maintaining accurate records and working with digital systems to support medicines management, governance or service delivery.
- Experience handling complex queries and providing accurate information to healthcare professionals, patients or other stakeholders.
- Knowledge of medicines governance, formulary processes, NICE guidance or commissioning requirements.
Partnerships & Communities
Essential
- Able to represent the Medicines Innovation and Pathways team professionally in meetings and communications with internal and external stakeholders.
- Experience working across teams and organisations to support the delivery of projects and work programmes.
- Able to communicate effectively, work collaboratively and raise concerns or issues appropriately to support delivery of objectives
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
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Your application has been submitted.
Speech & Language Therapist Advanced Practitioner - Band 8a
NHS Essex Integrated Care Board View all jobs
Posted 1 month(s) ago
Reference: 2333356
Job summary
This is a unique opportunity to shape the future of Speech and Language Therapy across Essex. As the Speech and Language Therapy Advanced Practitioner, you will provide strategic leadership across education, health and SEND partnerships to improve outcomes for children and young people aged 0-25 with speech, language and communication needs. Working at system level, you will strengthen the workforce pipeline through placements, apprenticeships and workforce development, increasing access to speech and language expertise within mainstream education settings and supporting national SEND reform.
Joining NHS Essex ICB offers the chance to influence change at scale across a whole health and care system, working with 3 local authorities, education providers, universities and NHS and Local Authority commissioned providers. This role provides exceptional professional development, with opportunities to further develop advanced practice, strategic leadership, system transformation, education and research skills across the four pillars of advanced practice. You will work alongside senior leaders across health, education and social care, gaining unique experience in population health, workforce transformation and service improvement. If you are looking to make a lasting impact while progressing your career in an innovative, collaborative and forward-thinking organisation, this is an exciting opportunity to help shape the future for children and young people across Essex.
Main duties of the job
Please note this role will only be offered as a secondment
Interview Dates: 5th - 9th October 2026
Main Duties:
Provide strategic, population-level clinical leadership to improve outcomes for children and young people (0-25) with speech, language and communication needs.
Strengthen the Speech and Language Therapy (SLT) workforce through placements, apprenticeships, supervision and workforce development.
Increase access to SLT expertise in mainstream education and promote inclusive practice.
Work across health, education, local authority and SEND partnerships to support reform and system improvement.
Collaborate with universities and training providers to expand placements and develop sustainable workforce pipelines
Provide expert clinical advice to commissioners and partners, influencing service design and workforce planning.
Lead evaluation, quality improvement, research and use of data to demonstrate impact.
Qualifications, Experience, Skills and Knowledge:
HCPC-registered Speech and Language Therapist.
Evidence of advanced practice or working towards NHSE Advanced Practice Framework requirements.
Significant experience with children and young people (0-25) across education settings.
Experience of workforce development, co-production, system leadership and partnership working.
Understanding of SEND reform and education systems
Ability to use data and evidence to drive improvement, lead learning, supervision, innovation and culture change.
Awareness of population health and emerging policy.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Secondment
Duration
2 years
Working pattern
Full-time
Reference number
D9708-MSE562
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The Speech and Language Therapy (SLT) Advanced Practitioner is a strategic, population-level clinical leadership role working across education, health and care systems to improve outcomes for children and young people aged 0-25 with speech, language and communication needs (SLCN).
The role will provide advanced clinical leadership across the Essex SEND partnership, working collaboratively with local authorities, Integrated Care Boards, NHS providers, education settings, universities, parent carer forums and professional networks to strengthen the Speech and Language Therapy workforce and increase access to SLT expertise within mainstream education settings. The post is aligned to the NHSE Multi-Professional Framework for Advanced Practice and operates across the four pillars of advanced practice: clinical practice, leadership and management, education, and research.
The post holder will:
- Provide strategic, population-level clinical SLT leadership to improve outcomes for children and young people (0-25) with speech, language and communication needs.
- Strengthen the SLT workforce pipeline across education settings through placements, apprenticeships and supervision capacity.
- Increase access to Speech and Language Therapy expertise within mainstream education settings.
- Support delivery of SEND reform and the Experts at Hand programme across the Essex system.
- Work with commissioners and system partners to implement evidence-based, scalable solutions which improve access to speech and language expertise within education.
- Develop sustainable partnerships with Higher Education Institutions (HEIs), providers and wider stakeholders to strengthen workforce supply, capability and sustainability.
This is a strategic system leadership role and is not intended to carry a clinical caseload or undertake individual casework.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the delivery of SEND reform, workforce transformation and population health improvement through the NHS 10 year plan priorities.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Lead the development and implementation of strategic initiatives that strengthen the Speech and Language Therapy workforce across mainstream education settings.
- Support implementation of national SEND reforms and the Experts at Hand programme across Essex.
- Influence policy development relating to workforce planning, education placements, apprenticeship pathways and inclusive practice.
- Ensure compliance with relevant NHS, HCPC, SEND and ICB governance requirements.
- Promote evidence-based practice and innovation across education, health and social care systems.
- Support development of local area SEND strategies and contribute to SEND inspection readiness and improvement activity.
Strategy and analysis
- Analyse complex workforce, service and population health data to identify opportunities for workforce growth and service improvement.
- Use evaluation, audit and outcome measures to demonstrate impact and inform commissioning decisions.
- Develop reports, business cases and recommendations for commissioners and system leaders.
- Apply population health approaches to improve access to Speech and Language Therapy expertise in education settings.
- Use system intelligence to identify barriers, inequalities and opportunities relating to speech, language and communication needs.
Planning and organisation
- Lead and coordinate programmes that increase student placements, apprenticeship opportunities and workforce development across Essex.
- Develop and implement work plans aligned with agreed programme objectives and governance requirements.
- Manage competing priorities across partner organisations and system programmes.
- Maintain robust records, reporting arrangements and programme documentation.
- Contribute to delivery of relevant ICB and SEND partnership priorities.
Communications and Partnerships
- Operate as a system leader across education, health and care.
- Build and maintain effective partnerships with:
- Local Authorities
- Education settings (early years, schools and post-16)
- NHS and independent providers
- Universities and training providers
- Parent carer forums
- Commissioners
- Designated Clinical Officers
- Professional bodies including the RCSLT
- Present complex information to varied audiences and facilitate collaborative decision making.
- Champion co-production with children, young people and families.
- Influence senior leaders and stakeholders across organisational boundaries to support system-wide improvement.
- Able to manage conflict, find compromise and persuade based on evidence as needed
Financial and resource management
- Support the effective use of programme funding associated with the SLT Advanced Practitioner programme.
- Contribute to business cases and investment proposals relating to workforce development initiatives.
- Support procurement and commissioning activities where required.
- Ensure value for money and achievement of agreed programme outcomes.
Team management and capability building
- Act as an educator, mentor, supervisor and coach to students, clinicians and supervisors.
- Support development of innovative placement supervision models.
- Build workforce capability through professional learning and development initiatives.
- Promote and support Speech and Language Therapy degree apprenticeships.
- Facilitate communities of practice and professional networks across Essex.
- Provide professional leadership without direct responsibility for line management of therapy services.
Other
- Able to use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- ICB senior leadership including DCO and Associate Director Strategic Commissioning
- Local Authority partners
- NHS and Independent Speech & Language Therapy Providers
- Early Years Settings
- Mainstream and Special Schools
- Further Education and Post-16 Providers
- Universities and Higher Education Institutions
- Health and Care Professions Council (HCPC)
- Royal College of Speech and Language Therapists (RCSLT)
- Parent Carer Forums
- Children and Young People Participation Groups
- NHS England Regional Teams
- SEND Partnership Boards
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The Speech and Language Therapy (SLT) Advanced Practitioner is a strategic, population-level clinical leadership role working across education, health and care systems to improve outcomes for children and young people aged 0-25 with speech, language and communication needs (SLCN).
The role will provide advanced clinical leadership across the Essex SEND partnership, working collaboratively with local authorities, Integrated Care Boards, NHS providers, education settings, universities, parent carer forums and professional networks to strengthen the Speech and Language Therapy workforce and increase access to SLT expertise within mainstream education settings. The post is aligned to the NHSE Multi-Professional Framework for Advanced Practice and operates across the four pillars of advanced practice: clinical practice, leadership and management, education, and research.
The post holder will:
- Provide strategic, population-level clinical SLT leadership to improve outcomes for children and young people (0-25) with speech, language and communication needs.
- Strengthen the SLT workforce pipeline across education settings through placements, apprenticeships and supervision capacity.
- Increase access to Speech and Language Therapy expertise within mainstream education settings.
- Support delivery of SEND reform and the Experts at Hand programme across the Essex system.
- Work with commissioners and system partners to implement evidence-based, scalable solutions which improve access to speech and language expertise within education.
- Develop sustainable partnerships with Higher Education Institutions (HEIs), providers and wider stakeholders to strengthen workforce supply, capability and sustainability.
This is a strategic system leadership role and is not intended to carry a clinical caseload or undertake individual casework.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the delivery of SEND reform, workforce transformation and population health improvement through the NHS 10 year plan priorities.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Lead the development and implementation of strategic initiatives that strengthen the Speech and Language Therapy workforce across mainstream education settings.
- Support implementation of national SEND reforms and the Experts at Hand programme across Essex.
- Influence policy development relating to workforce planning, education placements, apprenticeship pathways and inclusive practice.
- Ensure compliance with relevant NHS, HCPC, SEND and ICB governance requirements.
- Promote evidence-based practice and innovation across education, health and social care systems.
- Support development of local area SEND strategies and contribute to SEND inspection readiness and improvement activity.
Strategy and analysis
- Analyse complex workforce, service and population health data to identify opportunities for workforce growth and service improvement.
- Use evaluation, audit and outcome measures to demonstrate impact and inform commissioning decisions.
- Develop reports, business cases and recommendations for commissioners and system leaders.
- Apply population health approaches to improve access to Speech and Language Therapy expertise in education settings.
- Use system intelligence to identify barriers, inequalities and opportunities relating to speech, language and communication needs.
Planning and organisation
- Lead and coordinate programmes that increase student placements, apprenticeship opportunities and workforce development across Essex.
- Develop and implement work plans aligned with agreed programme objectives and governance requirements.
- Manage competing priorities across partner organisations and system programmes.
- Maintain robust records, reporting arrangements and programme documentation.
- Contribute to delivery of relevant ICB and SEND partnership priorities.
Communications and Partnerships
- Operate as a system leader across education, health and care.
- Build and maintain effective partnerships with:
- Local Authorities
- Education settings (early years, schools and post-16)
- NHS and independent providers
- Universities and training providers
- Parent carer forums
- Commissioners
- Designated Clinical Officers
- Professional bodies including the RCSLT
- Present complex information to varied audiences and facilitate collaborative decision making.
- Champion co-production with children, young people and families.
- Influence senior leaders and stakeholders across organisational boundaries to support system-wide improvement.
- Able to manage conflict, find compromise and persuade based on evidence as needed
Financial and resource management
- Support the effective use of programme funding associated with the SLT Advanced Practitioner programme.
- Contribute to business cases and investment proposals relating to workforce development initiatives.
- Support procurement and commissioning activities where required.
- Ensure value for money and achievement of agreed programme outcomes.
Team management and capability building
- Act as an educator, mentor, supervisor and coach to students, clinicians and supervisors.
- Support development of innovative placement supervision models.
- Build workforce capability through professional learning and development initiatives.
- Promote and support Speech and Language Therapy degree apprenticeships.
- Facilitate communities of practice and professional networks across Essex.
- Provide professional leadership without direct responsibility for line management of therapy services.
Other
- Able to use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- ICB senior leadership including DCO and Associate Director Strategic Commissioning
- Local Authority partners
- NHS and Independent Speech & Language Therapy Providers
- Early Years Settings
- Mainstream and Special Schools
- Further Education and Post-16 Providers
- Universities and Higher Education Institutions
- Health and Care Professions Council (HCPC)
- Royal College of Speech and Language Therapists (RCSLT)
- Parent Carer Forums
- Children and Young People Participation Groups
- NHS England Regional Teams
- SEND Partnership Boards
Person Specification
Governance & Assurance
Essential
- Experience delivering projects that require collective decision-making and how to negotiate success in those situations
- A good understanding effective corporate governance and the route for decision making within the ICB
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system
- Excellent interpersonal and communication skills
- Able to work as part of a team and independently
- Takes personal responsibility and works with a high level of integrity
People & Culture
Essential
- Experience in leading and motivating teams, including recognising and promoting talent, as well as appropriately dealing with under-performance, when necessary
- Evidence of compassionate leadership and experience in promoting diversity, inclusion and equality of opportunity
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise
Partnerships & Communities
Essential
- Experience working across organisational boundaries in the development and delivery of projects
- Able to represent the organisation credibly and positively in internal and external meetings
- Strong influencing and negotiation skills, challenging within areas of responsibility and escalating appropriately where necessary
Qualifications
Essential
- Educated to Masters level (relevant focus) or equivalent managerial experience
- Evidence of sustained commitment to continuing professional development
- HCPC Registered Speech and Language Therapist.
Experience
Essential
- Experience as a Speech and Language Therapist working with children and young people aged 0-25
- Experience of delivering complex and contentious change and transformation projects
- Experience of workforce development including students, apprentices and support staff.
Strategy & Analysis
Essential
- A good understanding of current education, health and social care national aims and policy, and other determinants that impact on healthcare provision
- Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership
- Experience using analytical and problem-solving skills to address complex problems, ability to recognise policy implications and how to manage potential competing priorities / interests in developing strategies
Person Specification
Governance & Assurance
Essential
- Experience delivering projects that require collective decision-making and how to negotiate success in those situations
- A good understanding effective corporate governance and the route for decision making within the ICB
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system
- Excellent interpersonal and communication skills
- Able to work as part of a team and independently
- Takes personal responsibility and works with a high level of integrity
People & Culture
Essential
- Experience in leading and motivating teams, including recognising and promoting talent, as well as appropriately dealing with under-performance, when necessary
- Evidence of compassionate leadership and experience in promoting diversity, inclusion and equality of opportunity
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise
Partnerships & Communities
Essential
- Experience working across organisational boundaries in the development and delivery of projects
- Able to represent the organisation credibly and positively in internal and external meetings
- Strong influencing and negotiation skills, challenging within areas of responsibility and escalating appropriately where necessary
Qualifications
Essential
- Educated to Masters level (relevant focus) or equivalent managerial experience
- Evidence of sustained commitment to continuing professional development
- HCPC Registered Speech and Language Therapist.
Experience
Essential
- Experience as a Speech and Language Therapist working with children and young people aged 0-25
- Experience of delivering complex and contentious change and transformation projects
- Experience of workforce development including students, apprentices and support staff.
Strategy & Analysis
Essential
- A good understanding of current education, health and social care national aims and policy, and other determinants that impact on healthcare provision
- Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership
- Experience using analytical and problem-solving skills to address complex problems, ability to recognise policy implications and how to manage potential competing priorities / interests in developing strategies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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