Job description

Job responsibilities

Job Purpose

• The successful candidate will support the UC Governance Lead in working with the teams within Urgent Care to ensure that structures and processes are in place that enable improvements in the delivery of safe effective patient care.
• To support the Care Group to meet its governance and regulatory requirements.
• To oversee the governance and quality aspects related to the Care Groups delivery of the Delivering Excellence Every day (DEED) agenda.
• To ensure effective and responsive administration of the Care Groups governance agenda.

Key Responsibilities

• To provide and act as a resource to the Care Group on the Trusts approach to governance and assurance and its regulatory requirements.
• To support the monitoring and achievement of the Divisions approach to DEED and to escalate any concerns or risk that may impact on successful delivery of this.
• To support the Care Group and Division to maintain Care Quality Commission (CQC) and regulatory compliance.
• To support the Lead for UC Governance in the identification or emerging themes and priorities through analysis of quality data.
• To produce and maintain the Care Groups Governance related action trackers ensuring robust evidence is collected to provide assurance.
• To support the Governance Lead in the production of a newsletter to ensure the sharing of lessons learned, areas for improvement and updates on the progress and compliance with Delivering Excellence Everyday framework.
• To coordinate the Care Group Governance agenda for Care Group meetings and any other meeting deemed appropriate by the UC Triumvirate or the Governance lead.
• To ensure that all Serious Incidents and AAR action plans are monitored, and action trackers are updated for presentation in the monthly Care Group and Trust leadership team (TLT) Governance Meetings.
• To ensure that all complaints and any learning is monitored, and action trackers are updated for presentation in the monthly Care Group and TLT Governance Meetings.
• To ensure that clinical audit, NICE guidance updates and progress are monitored and reported on through the Care Group Governance Meetings.

We will support you to develop and thrive through access to leadership programmes, quality improvement training, mentoring and a wide range of professional development opportunities. If you are looking for a rewarding role with genuine opportunities to influence change, broaden your expertise and progress into senior leadership positions, we would love to hear from you.

For full job details and person specification please refer to enclosed job description

Person Specification

Qualifications

Essential

• Educated to Degree Level in relevant field
• Demonstrable relevant experience within NHS at senior level
• NMC registration

Desirable

• Leadership and Management qualification
• Clinical Audit training or qualification
• Postgraduate qualification in Healthcare Governance, Patient Safety, Quality Improvement, Leadership, Healthcare Management, or a related field.

Experience

Essential

• Experience within the NHS at management level (band 6/7)
• Experience using Datix (or equivalent risk management systems)

Desirable

• Experience of incident management and PSIRF processes.
• Experience of complaints, PALS, inquests, mortality reviews and claims management.
• Experience of coordinating governance committees and producing formal reports.
• Experience of maintaining risk registers and action plans.
• Experience of CQC inspections and regulatory compliance monitoring.
• Knowledge of NHS England patient safety frameworks.
• Experience analysing quality, safety and performance data to identify themes and trends.
• Experience of developing policies, SOPs and governance processes.

Skills and Knowledge

Essential

• Highly developed communications skills when providing and receiving highly complex, sensitive, or contentious information (verbal, non-verbal, written, and self-presentation)
• Knowledge of NHS policies and issues
• Knowledge and skills relating to compliance monitoring
• Managing and developing others
• Organisational skills
• Motivation and enthusiasm
• Networking skills
• Tact and diplomacy
• Good IT skills including use of Office, use of Risk Management System Software (Datix), PowerPoint, and databases
• Ability to manage continuously evolving priorities and deadlines
• Excellent interpersonal skills underpinned by a confident and professional manner
• Ability to inspire others
• Ability to make judgments and decisions in a complex, high pressure environment
• Well-developed influencing skills across hierarchies and disciplines
• Ability to act to ensure delivery

Desirable

• Knowledge of governance requirements within Urgent and Emergency Care settings
• Ability to develop, implement and monitor action plans, work programmes and governance trackers.
• Ability to influence and challenge constructively at all levels of the organization to support quality improvement and patient safety.
• Knowledge of NHS performance, quality and safety metrics and their use in providing assurance to internal and external stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road, Cosham

PO6 3LY

United Kingdom

Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The Head of Safeguarding and Complex Health is a senior strategic leadership role responsible for leading the Trust's all-age Safeguarding and Complex Health service, ensuring the organisation delivers safe, effective and legally compliant care for children, young people and adults who may be at risk of abuse, neglect or exploitation. Reporting to the Deputy Chief Nurse and accountable to the Chief Nurse, the post holder will provide expert leadership across safeguarding children and adults, dementia, learning disability and autism, mental capacity and deprivation of liberty safeguards, mental health legislation, domestic abuse, reducing restrictive interventions and veterans' services.

The post holder will lead a team of highly specialised practitioners, including Named Nurses for Safeguarding Children and Adults, providing strategic direction through the development and implementation of policies, procedures, action plans and assurance frameworks. They will ensure the Trust meets all statutory safeguarding responsibilities and national standards set by NHS England, the Care Quality Commission, the Department of Health and Social Care and relevant safeguarding partnerships.

As the Trust's lead professional for safeguarding and complex health, the Head of Safeguarding and Complex Health will provide expert advice and guidance to the Board, senior leaders, clinical teams and partner agencies. They will be responsible for ensuring robust systems are in place to identify, manage and mitigate safeguarding risks, and for promoting a culture where the rights, welfare and protection of vulnerable children and adults are at the centre of decision making.

The role requires extensive knowledge of safeguarding legislation and statutory guidance, including the Children Act, Care Act, Working Together to Safeguard Children, Mental Capacity Act, Mental Health Act, Domestic Abuse Act, Prevent Duty and Modern Slavery legislation. The post holder will provide assurance that Trust policies, practices and responses are compliant with legal and regulatory requirements and reflect current best practice.

A key responsibility will be leading the Trust's Safeguarding and Complex Health Strategy, ensuring services are responsive to the needs of vulnerable populations and actively address health inequalities. The post holder will drive continuous quality improvement, learning from safeguarding reviews, audits, inspections and incidents to strengthen organisational practice and improve outcomes for patients and families.

The Head of Safeguarding and Complex Health will represent the Trust at local, regional and national forums and will maintain effective partnerships with safeguarding boards, local authorities, police, integrated care systems and other health and social care organisations. Acting on behalf of the Chief Nurse when required, they will provide visible leadership and influence strategic developments across the wider health and social care system.

The role also includes responsibility for managing departmental resources and budgets, developing the safeguarding workforce, supporting education and training programmes and providing expert oversight of complex safeguarding concerns, allegations against staff and high-risk cases. The post holder will be expected to exercise a high degree of professional autonomy, managing sensitive and complex situations with sound judgement, resilience and compassion while maintaining the highest standards of confidentiality and professional integrity.

Overall, this role provides strategic leadership and professional expertise to ensure the Trust delivers outstanding safeguarding practice, protects vulnerable individuals, promotes fundamental human rights and creates a culture of safety, inclusion and excellence across all services

Person Specification

Education and qualification

Essential

• Degree level qualification or equivalent experience
• Safeguarding level 3/4 training
• Qualification in supervision, coaching, mentoring or safeguarding reviews

Desirable

• Master's degree or Level 7 qualification in safeguarding or related field
• Post-registration qualification in safeguarding, child protection, vulnerable adults, public health or related subject
• Registered Nurse (Adult, Child or Learning Disability) on the NMC Register

Experience

Essential

• Significant experience managing safeguarding adults and/or children concerns within an NHS setting
• Experience of providing expert safeguarding advice to clinical teams
• Experience of multi-agency working with local authorities, police and partner organisations

Desirable

• Experience as a Named Nurse, Specialist Nurse or Safeguarding Lead
• Experience of contributing to Safeguarding Adult Reviews (SARs), Child Safeguarding Practice Reviews (CSPRs) or Domestic Homicide Reviews

Knowledge

Essential

• Expert knowledge of safeguarding adults and children legislation and statutory guidance.
• Understanding of CQC safeguarding requirements
• Knowledge of information sharing, consent and confidentiality principles.

Desirable

• Knowledge of serious violence, exploitation, contextual safeguarding and trauma-informed practice.
• Knowledge of health inequalities and inclusion within safeguarding practice.
• Understanding of safeguarding governance at Integrated Care System (ICS) level.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital trust

Lowestoft Road

Gorleston

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Role: Driver (12 Hours per week)

Location: Devon

InHealth has been and continues to be a proud supporter of the Diabetic Eye Screening Programmes (DESP) across NHS England since 2011, and has grown to offer fully managed services across the country. To increase efficiency, we also built our own software system which enables us to adapt and change to meet the requirements our employees to achieve a better user experience.

We are currently looking to recruit a Driver in the Devon area to be responsible for the delivery and collection of DESP equipment from sites within the Programme.

Key Duties

• Transporting equipment to and from designated screening locations
• Ensure vehicle and equipment is secure at all times
• Taking due care of the vehicle at all times in regard to fueling, cleaning, basic maintenance
• Ensure careful handling of delicate equipment when loading and unloading and during transit
• Confirm receipt of schedule with Programme Managers
• Completion of mileage records, vehicle checks and time sheets
• Proactively resolve issues as they may arise and work towards resolutions in conjunction with Programme Management
• Build good relationships with DESP team and venue providers
• Ensure ID badge is worn at all times
• Display laminated delivery signs in vehicle window when parked at venues
• Ensure vehicle is parked appropriately and not blocking access to pedestrians or other road users
• Drive according to the Highway Code and UK Law

Key Skills

• A full clean driving license
• Excellent time management skills
• Experience of driving a van
• Conscious of Health & Safety
• Able to build rapport with partners

Person Specification

Qualifications

Essential

• Please see Job Description

Desirable

• Please see Job Description

Experience

Essential

• Please see Job Description

Desirable

• Please see Job Description

Additional Criteria

Essential

• Please see Job Description

Desirable

• Please see Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

InHealth Group

Address

2nd Floor

Compton House, Harrier Way

Exeter

EX2 7HU

United Kingdom

Employer's website

https://www.inhealthgroup.com/ (Opens in a new tab)

Job description

Job responsibilities

Communication Skills and Working Relationships

Lead by example through presence, visibility and behaviours of compassion, inclusivity and the values of the Trust. Visit patients and staff in wards and departments regularly and offer appropriate existential/spiritual care as required.

Foster respect and understanding of the religious, spiritual and pastoral traditions and practices of the diverse communities the Trust serves and are represented in the workforce.

Liaise with other healthcare staff so that spiritual assessment and care form part of the continuum of care and attend multi-disciplinary meetings and department meetings as and when attendance is considered necessary.

Participate in disseminating information concerning healthcare to communities reducing obstacles, where religious and cultural considerations are involved.

Ensure the day-to-day continuity of services across all sites and the capability to maintain critical functions in response to unforeseen circumstances, unpredictable workloads, and staff shortages.

Represent chaplains at senior clinical, governance and strategic management meetings, and promote the role of chaplains within the Trust and in wider professional and health service networks.

Inform and influence relevant Trust-wide policies, guidelines and standards through contributing expert knowledge and professional experience.

Provide guidance and assurance to the Trust Patient Experience Group on matters relating to religious, spiritual and pastoral care for patients, families and staff.

Educate and advocate for the value of spirituality in health and wellbeing and the role of chaplains.

Educate healthcare staff in recognising and responding to patients spiritual needs and how to work effectively with chaplains.

Provide training and support to chaplaincy volunteers, students on placement and new chaplaincy colleagues as they join the team.

Ensure an inclusive approach to developing and delivering chaplaincy services

Develop and support a volunteering programme to enhance the experience of chaplaincy care and contributes to the relationship between Chaplaincy and local faith communities and belief groups.

Analytical and Judgement Skills

Prioritise workload of themselves and others, assess performance and provide clear constructive feedback to team members.

Drive professional development and service improvement and foster leadership at all levels to support excellence in patient care and service delivery.

Responsible for a total managed staff of 3.24 WTE

Manage the departments staff to high standards including the recruitment, induction, appraisal and development of staff.

Ensure that all aspects of staff management comply with Trust policies and relevant professional regulations including processes and procedures to ensure that staff are competent and safe practitioners.

Monitor, review and plan the departments workforce to meet the changing needs of the service and the strategic demands of the Trust.

Planning and Organisational Skills

Establish and maintain capable and resilient structures within the department that support staff in the delivery of services and provide clear lines of communication and accountability.

Promote staff wellbeing and chaplaincys 24/7 support in response to spiritual or emotional needs, especially in times of crisis (e.g. bereavement).

Nurture the chaplaincy team, providing opportunities for professional supervision and continuing professional development and training.

Conduct regular team meetings and regular reflective practice within the department.

Co-ordinate pastoral, spiritual and religious care across the Trust.

Make provision for the spiritual//existential/religious needs of all patients, family members, carers and staff, so that all are enabled to continue to practice their faith/beliefs in a health care setting.

Enable the Chaplaincy to act as a pastoral/spiritual/religious/ethical resource to the Trust, seeking opportunities to provide appropriate service and advice within the hospital.

Freedom to Act

Initiate and take responsibility for own work pattern within the parameters of national standards and Trust polices

Management Responsibility

Ensure that the Chaplaincy Service meets all relevant service and professional standards including NHS England NHS Chaplaincy Guidelines and the Council for Professional Chaplains and Pastoral Carers Standards for Healthcare Chaplaincy Services.

Lead the profession in sustainable innovation that is informed by current evidence, diffuses fresh thinking and new ideas, and supports staff in developing best practice.

Support a culture of professional learning, reflexivity, and the continuous development of practice.

Ensure all staff within the chaplaincy service receive an annual appraisal and fulfil the requirements of mandatory training and all other relevant training necessary for safe and competent practice. Appraise directly line-managed chaplains and support their on-going professional and career development.

Demonstrate commitment to own professional development.

Respond to complaints and implement remedial action as appropriate in accordance with trust polices

Responsibility for Patient Care

Be readily available and supportive to relatives and patients, particularly those who are bereaved or struggling with diagnosis, and those who are close to the end of life, to ensure that sensitive, efficient, and appropriate pastoral or spiritual care is given at all times.

Provide specialised advice, and make provision for complex pastoral/spiritual/existential/religious support to patients and their relatives

Respond to the practical and existential needs arising from the impact of illness, death and dying on individuals and families. This includes being part of the teams delivering care to palliative and end of life patients, and those experiencing pregnancy and baby loss at any gestation.

To facilitate, when requested, visits to patients by their own faith leader

To ensure that self and members of the chaplaincy team have the knowledge and skills to act as keyworker, when required, in the event of the sudden unexpected death of an infant or child (SUDIC)

Be a part of the chaplaincy response within the Trusts major incident plans and response.

Person Specification

Qualifications

Essential

• Bachelor's degree (or equivalent) with demonstrable learning in a relevant field such as counselling, pastoral care, psychology, psychotherapy, religious studies or theology
• Endorsement to practise as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
• Evidence of Continued Professional Development relevant to healthcare chaplaincy to Council for Professional Chaplains and Pastoral Carers standards

Desirable

• Registration, or ability to be registered with the Council of Professional Chaplains & Pastoral Carers (formerly UKBHC). (It is not compulsory for Chaplains to be registered with the Council for Professional Chaplains and Pastoral Carers but the Professional Standards Authority for Health and Social Care recommends choosing them from an Accredited Register.)
• Post graduate qualification or Masters, or equivalent post basic training or work experience with demonstrable outcomes of learning relevant to healthcare chaplaincy

Experience

Essential

• Minimum of 1600 hours of professionally supervised clinical practice as a designated healthcare chaplain that should include: on-call duties, pregnancy/baby loss, palliative and end of life care
• Experience of working with multi-faith and belief teams
• An understanding of the principles and practice of governance and/including safeguarding
• Engagement with audit, service evaluation or research

Skills

Essential

• Ability to offer spiritual care beyond own faith/belief boundaries with evidence of commitment to an inclusive approach to chaplaincy
• Experience of managing staff/teams
• Ability to handle complex, sensitive and sometimes contentious information appropriately and to respond with empathy, honesty and reassurance
• Evidence of excellent interpersonal and communication skills, both written and spoken
• Keyboard skills and computer literate
• Proven ability to lead by example, to drive culture change and seek continuous improvement
• Evidence of strategic planning to assist the Trust to develop the service which meets the current spiritual needs of those we serve
• Experience of budgetary management

Personal Qualities

Essential

• Enhanced use of self in chaplaincy practice including emotional availability, cultural humility, appropriate self disclosure, positive use of power and authority, and clear and responsible boundaries
• To be trustworthy, showing careful attention to the individual and specific needs of those in their care, and have an approach that values and affirms the right of those outside the chaplain's own tradition to practice their beliefs appropriately.
• Evidence of working collaboratively, contributing to team and sustaining positive working relationships with colleagues
• Evidence of establishing and sustaining relationships in pastorally complex and challenging environments, demonstrating empathy and compassion while taking personal responsibility and initiative
• Evidence of fluent and effective communication in speech and writing
• Evidence of practising professionally within recognised boundaries in pastorally diverse settings (as set out in the Code of Conduct)
• Ability to create and lead ritual or other spiritual process in a way that is sensitive to the pastoral context and faith/belief traditions of those present
• Possession of a professional chaplaincy identity rooted in one's one religious/spiritual/pastoral heritage that integrates professional values and behaviours, skills and specialist knowledge
• Emotional availability, cultural humility, and a positive use of power and authority, within clear and responsible boundaries
• A high degree of personal stability and resilience to cope with significant stress on a sustained basis
• Ability to apply theoretical knowledge or ethical issues relating to health care

Other

Essential

• Access to own transport
• Ability to attend an urgent on-call referral, out of hours, within 60 minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Warwick Hospital

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working autonomously within the parameters of the role leading on implementing the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.

Highly developed and skilled in assessing and interpreting complex needs of patients/clients e.g. clinical assessment of complex health needs and social needs, interpretation of vital signs and related physical health assessments

Deliver person-centric nursing care via face to face, online or telephone contact in line with the persons choice, risk and/or clinical need.

Facilitate access to services such as housing, employment, education, and substance misuse support, advocating for patients needs and preferences.

Provide education and support to families and carers to enhance understanding and involvement in the patients recovery journey.

Co-ordinating and evaluating collaborative patient-centred care; getting feedback and improving Personal Wellbeing Plans with the multi-disciplinary team (MDT) and system partners. Liaising and working positively with members of the multidisciplinary team and partner organisations.

Advocate for service users needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.

Communicate complex and sensitive clinical information to patients, families, and carers in a clear, compassionate, and professional manner.

Ensure that all information regarding Personal Wellbeing plans, treatment options, and health conditions is accurate, timely, and presented in an accessible format.

Comply with and implement local and Trust policies and procedures regarding appropriate communication.

To deliver specific interventions in line with the treatment pathway, including complex service users. Deliver care that is evidence based, reflecting current best practice and research (including NICE guidelines), demonstrating clinical excellence and high standards of professional practice to other staff

Demonstrate empathy, active listening, and reassurance when supporting individuals through difficult or emotionally charged situations, adapting communication approaches to meet the individual needs of patients, including those with sensory impairments, cognitive challenges, language barriers, or disabilities.

Proactively support patients in engaging with mental health and related community services, promoting recovery, independence, and social inclusion.Identify and address barriers to engagement, including stigma, accessibility, cultural factors, and individual anxieties or mistrust of services.

Advocating for service users needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.

Person Specification

Education, Qualifications, Experience, Knowledge, Skills and Abilities

Essential

• NMC Registered Mental Health Nurse with current registration and has successfully completed preceptorship
• Understanding of trauma informed approaches and current nursing practice
• Substantial experience at band 5 in mental health settings
• Strong communication and interpersonal skills
• Ability to work autonomously and as part of a multidisciplinary team
• Function as keyworker coordinating all aspects of care and communication for the person, their family members
• Demonstrate leadership skills - motivating others, using own initiative, change management
• Mobile with the facility to move easily across a geographically dispersed, and often rural, area with limited public transport.

Desirable

• Post-graduate qualification in nursing or related discipline
• Is a veteran, has lived experience of the veteran community or has experience of caring for veterans

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Coast Resource Centre

Weston-Super-Mare

BS24 7FY

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will explore unusual or missing data items and liaise with Cancer Services Quality Co-ordinators over a variety of data quality issues, and under guidance, ensure corrections are made as instructed.

You will have very good communication and people skills, as you will be required to liaise with multiple departments and multiple levels of staff in order to ensure that relevant cooperation is achieved in the provision of information and data distribution. Excellent organisational skills are essential, as the post holder would be required to work mainly under their own supervision and manage their own workload in such a way that reflects the Trusts operational and reporting deadlines. The nature of the post demands that the post holder multi-task and maintain concentration levels, despite the work-pattern occasionally being interrupted.

Accuracy and attention to detail are vital in this role; the post holder must ensure that the information collated and recorded accurately reflects the patient pathway, which in turn determines Trust compliance to various nationally published annual reports.

You will need good IT skills, with experience of using Outlook, Word and Excel and some experience of using hospital administration systems would be an advantage.

The post holder will have day-to-day responsibility for the collation, entry, validation and extraction of data supported in the operational use of SCR, collecting cancer data to ensure the national cancer audits, NHS England SSQD frameworks and COSD reporting requirements are completed.

Monitoring and updating data set items and inputting missing information into the SCR patient records forms a large part of the job role responsibilities.

Prior experience of working in the NHS in an administrative role, particularly in an audit related area is desirable.

This is a non-patient facing role. Please ensure you tailor your application to this post. This post will be based at either Darlington Memorial Hospital or University Hospital of North Durham but you may be required to travel to the alternative site as and when required.

Please note that all interviews will be held in person at one of our sites.

Person Specification

Experience

Essential

• Experience in an administrative/secretarial role
• Data input experience
• Experience of using MS Office Software

Desirable

• Previous experience of working in the NHS.
• Possess a sound working knowledge of data collection, validation and reporting

Qualifications

Essential

• GCSE English and Mathematics grades A-C or equivalent.
• Secretarial / Administrative training and / or experience

Desirable

• NVQ 3 in Business Administration or Healthcare

Specials Skills & Knowledge

Essential

• Experience of working with and analysing data.
• Computer literate with the ability to use a wide variety of systems including Microsoft office software.
• Ability to work independently but also be a good team worker.
• Able to demonstrate a responsible and mature approach to work and colleagues.
• Demonstrate ability to work to specific deadlines.
• Demonstrate the ability to identify problems and work with team to solve and take appropriate action.
• Ability to organise and prioritise own workload.
• Ability to communicate and work with a wide range of professional and administrative staff.
• Ability to follow policy and procedure guidance and able to identify where change may be required.

Desirable

• Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality.
• Understanding of NHS Data standards and their application to the management of patient data collection.
• Knowledge of medical terminology
• Working knowledge and understanding of the Healthcare IT systems

Special Requirements

Essential

• Ability to input data for significant periods of time using a VDU.
• Ability to carry files and laptops using appropriate equipment.
• Ability to concentrate on tasks whilst managing frequent interruptions.
• Ability to cope with exposure to details regarding patients that may be distressing.
• Ability and willingness to travel across trust sites as required.
• Professional appearance and demeanour.
• Positive attitude towards change.
• Flexible and adaptable

Desirable

• Able to accommodate working from home

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

About you

We're looking for an experienced senior programme leader who can confidently influence at executive level and deliver complex transformation across healthcare systems.

You'll have:

• A Master's degree (or equivalent experience), with evidence of continuing professional development. Further specialist qualifications at doctoral level are desirable.

• Extensive experience leading complex transformation programmes within the NHS or similarly complex organisations.

• Strong understanding of cancer services, diagnostics and operational performance improvement.

• Significant experience developing long-term strategic plans and translating policy into delivery.

• Outstanding leadership, communication, negotiation and influencing skills.

• Experience managing substantial budgets, governance and programme assurance.

• Excellent analytical skills with the ability to interpret complex information and use data to drive improvement.

• Experience leading multidisciplinary teams and building partnerships across organisational boundaries.

Why join the East Midlands Cancer Alliance?

This is a unique opportunity to influence the future of cancer and diagnostic services across an entire region.

You'll work alongside senior NHS leaders and clinical experts to:

• Deliver the ambitions of the NHS 10-Year Cancer Plan.

• Improve cancer outcomes through earlier diagnosis.

• Shape the future of Community Diagnostic Centres.

• Introduce innovative diagnostic technologies and AI-enabled solutions.

• Improve patient access, experience and operational performance.

• Lead programmes with genuine national significance.

We offer:

• Hybrid and flexible working.

• NHS Pension Scheme.

• Generous annual leave entitlement.

• Leadership development and continuing professional development opportunities.

• A collaborative, ambitious and supportive working environment.

Working arrangements

The role is based at County Hall, Leicester, with hybrid working available. Regular travel across the East Midlands is required, including attendance at provider Trusts, Community Diagnostic Centres, Integrated Care Boards and regional meetings. The successful candidate will also work on-site within provider organisations when required to support pathway improvement, operational performance recovery, service redesign and diagnostic transformation.

Make a lasting difference

Every programme you lead will contribute to earlier cancer diagnosis, shorter waiting times, more efficient diagnostic services and better outcomes for thousands of patients across the East Midlands.

If you're ready to lead strategic transformation at scale and shape the future of cancer and diagnostics across the NHS, we'd love to hear from you.

Join the East Midlands Cancer Alliance and help deliver the next generation of cancer and diagnostic services across the East Midlands.

Person Specification

Knowledge, Training and Experience

Essential

• Master's degree or equivalent experience.
• Further specialist training or qualifications equivalent to PHD level Evidence of CPD

Communication and Relationship Skills

Essential

• Provide and receive highly complex/sensitive/ contentious information where there maybe barriers to understanding that will need highly developed persuasion, negotiation, reassurance, and empathy skills

Analytical and judgement skills

Essential

• Highly Complex facts or situation that require analysis, interpretation, and comparison to develop strategies, assist strategic objective and ensure team performance/delivery

Planning and organisational skills

Essential

• Developing long term strategic plans for service improvement in new areas

Responsibilities for patient, client care

Essential

• Incidental patient contact

Responsibilities for policy and service deployment implementation

Essential

• Responsible for policy development and implementation across working area and/or organisation where appropriate

Responsibilities for financial and physical resources

Essential

• Hold budgets for services, departments, and major areas of activity i.e commissioning services.

Responsibilities for human resources

Essential

• Responsible as line manager for several departments and/or service areas. Responsible for designing and delivering relevant training.

Responsibilities for information resources

Essential

• Develops documents from relevant information

Responsibilities for research and development

Essential

• Undertakes surveys pertaining to own area of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

County Hall

Glenfield

Leicester

LE3 8RA

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

About you

We're looking for an experienced senior leader who can operate confidently across complex healthcare systems.

You'll bring:

• A Master's degree (or equivalent experience) with evidence of continuing professional development. Further specialist training or qualifications equivalent to doctoral level are desirable.

• Significant experience leading large-scale transformation programmes within the NHS or similarly complex organisations.

• Extensive knowledge of programme management, governance and operational performance.

• Exceptional leadership, negotiation and influencing skills.

• Experience developing long-term strategic plans and translating policy into delivery.

• Strong financial management skills, including oversight of significant programme budgets.

• Experience leading multidisciplinary teams and managing organisational change.

• Outstanding communication skills with the ability to influence executive and clinical leaders across multiple organisations.

• A collaborative leadership style with a passion for improving patient outcomes.

Why join the East Midlands Cancer Alliance?

At EMCA you'll join a high-performing regional team delivering meaningful improvements in cancer care for more than five million people.

You'll have the opportunity to:

• Influence regional and national cancer strategy.

• Lead transformational programmes that improve patient outcomes.

• Work alongside nationally recognised clinical and operational leaders.

• Shape innovative approaches to service redesign and performance improvement.

• Build partnerships that deliver lasting change across the NHS.

We offer:

• Hybrid and flexible working.

• NHS Pension Scheme.

• Generous annual leave.

• Excellent learning and leadership development opportunities.

• A supportive, collaborative and ambitious working environment.

Working arrangements

The role is based at County Hall, Leicester, with hybrid working available. Regular travel throughout the East Midlands is required, including attendance at provider Trusts, Integrated Care Boards and regional meetings. The successful candidate will also work on-site within provider organisations when required to support operational performance recovery, pathway improvement, diagnostic transformation and service redesign.

Make a lasting impact

This is more than a programme management roleit's an opportunity to influence the future of cancer services across an entire region.

Your leadership will help deliver earlier diagnosis, faster treatment, improved patient experience and better outcomes for thousands of people affected by cancer every year.

Join the East Midlands Cancer Alliance and help shape the future of cancer care across the East Midlands.

Person Specification

Knowledge, Training and Experience

Essential

• Master's degree or equivalent experience
• Further specialist training or qualifications equivalent to PHD level Evidence of CPD

Communication and Relationship Skills

Essential

• Provide and receive highly complex/sensitive/ contentious information where there maybe barriers to understanding that will need highly developed persuasion, negotiation, reassurance, and empathy skills

Analytical and judgement skills

Essential

• Highly Complex facts or situation that require analysis, interpretation, and comparison to develop strategies, assist strategic objective and ensure team performance/delivery

Planning and organisational skills

Essential

• Developing long term strategic plans for service improvement in new areas

Responsibilities for policy and service deployment implementation

Essential

• Responsible for policy development and implementation across working area and/or organisation where appropriate

Responsibilities for financial and physical resources

Essential

• Hold budgets for services, departments, and major areas of activity i.e commissioning services.

Responsibilities for human resources

Essential

• Responsible as line manager for several departments and/or service areas. Responsible for designing and delivering relevant training.

Responsibilities for information resources

Essential

• Develops documents from relevant information

Responsibilities for research and development

Essential

• Undertakes surveys pertaining to own area of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

County Hall

Glenfield

Leicester

LE3 8RA

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

We are looking to recruit an enthusiastic and motivated Service Administrator to join the Princess Elizabeth Orthopaedic Centre. The successful candidate must be highly motivated with excellent communication skills, enjoy working within a busy and vibrant team. They must be able to prioritise their workload and able to work well under pressure. Secretarial experience, knowledge of working in a hospital environment and medical terminology are all desirable for this role, but not essential.

You will have excellent communication and interpersonal skills, and proven experience in dealing with service users on the telephone. You will be flexible and adaptable with excellent IT skills.

You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the department and Orthopaedic service as a whole.

If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you.

Working Pattern: 29 Hours a week, days and times to be discussed

Interview Date: To be confirmed

For further information please contact: Jasmin Rockey Admin Line Manager [email protected], Visits to the department are welcome and encouraged.

This is a fixed term contract until 24/08/2027. For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Exeter

Devon

EX2 5DW

United Kingdom

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To contribute to the achievement of corporate and Strategic Business Unit objectives by leading effective operational management of the Community Team under your responsibility.

2. To take management responsibility for the operational delivery of services across your nominated responsibility and to ensure safe and effective services for our service users.

3. To contribute to the development of a service strategy of the patient group including identification of development needs of service improvement and service use development.

4. To contribute to the Annual Business Plan for the service youre responsible for in order to deliver the LDU strategy and the Trusts overall Business Plan.

5. To develop and enhance the Integrated Governance requirements relating to your service and establish clear and effective mechanisms to ensure ownership of governance at all levels throughout the area of operational management and including within your local delivery unit.

6. To work alongside your manager and contribute to help developments in strategic thinking, National Drivers and Trust Policy.

7. To liaise at a local level with Service Users, Carers, Staff and Partners in both statutory and non-statutory fields, ensuring that there is shared understanding of service provision and commitments.

8. To be responsible for the delivery of Health and Safety responsibilities as required by statute, regulation, legal obligation and Trust policies within the defined area youre responsible for.

9. To ensure full compliance of all staff within the area of operational management, with key mechanisms to support the clinical delivery of safe and affective services, Health and Social Care data entry, incident reporting, serious untoward incident review and complaints.

10. To implement and monitor effective processes for the line management of staff including: agreeing and maintaining appropriate staffing levels, caseload management, controlling use of overtime, bank and agency and ensuring processes are undertaken for recruitment, induction, objective setting, appraisal, supervision, rostering, vacancy management, absence management, investigations and grievances.

11. To ensure staff compliance with processes to protect Service Users, Careers, Communities and Vulnerable Adults.

12. To ensure compliance with legal and statutory duties related to Mental Health Act, Mental Capacity Act, Police and Criminal Evidence Act.

13. To manage the allocated budget for the area of operational responsibility within Trust standing financial instructions, delivering key financial planning actions at key stages of the Trusts annual business planning cycle and delivering financial sustainability through achievement of financial balance.

14. To manage the performance of individuals and teams required to ensure the clear delivery of team and LDU objectives.

15. To implement strategies for the operational team you are responsible for, workforce planning and staff development.

16. To contribute to, and take specific leadership responsibility for service redesign promoting the development of practice in line with national policies and evidence base.

17. To ensure involvement of the area of operational management in service planning, delivery, choice, and governance including the maintenance of links with key groups/networks such as Third Sector Partners, Commissioners, Stake Holders and Service User Representatives.

18. To ensure that services are planned and delivered with sensitivity to the diversity of the communities it serves.

19. To take a lead role in managing identified projects within the LDU.

20. To undertake investigations of serious untoward incidents, complaints, disciplinary and grievances across the LDU when required.

21. To maintain effective communication with Staff, Unions, Service Users and Careers.

22. To ensure that meaningful staff involvement takes place within the area managed so that commitment and ownership are maximised and staff have the opportunity, where possible, to influence service provision.

23. To contribute to the maintenance of the Trust estate from which your operational team is based and engage with processes for procurement and contract monitoring of hotel services, facilities management, maintenance, transport, waste management, equipping and environmental planning.

24. To contribute to the development of information packs, contingency plans, in and out of hours responses to unplanned events such as pandemic flu, winter challenges, estate disaster.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Person Specification

Education, Qualifications & experience

Essential

• Relevant education to degree level or ability to demonstrate equivalent level of knowledge and experience.
• Significant experience of managing Health and/or Social Care staff and services
• Experience of managing complex caseload/workload demands.
• Experience of developing and maintaining partnerships with internal & external stakeholders
• Significant experience in leading a substance use service
• The ability to demonstrate experience in health, social care or third sector environments to a high level.
• Excellent communication skills including influencing, negotiation and empathic skills.
• Significant experience in leading/managing service change

Desirable

• A professional qualification in either Mental Health Nursing, Occupational Therapy or Social Work.
• Post graduate qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Coast Resource Centre

Diamond Batch Road

Weston-super-Mare

BS24 7FY

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

1. Strategic Programme Leadership a) Provide executive leadership for the Trust's Urgent and Emergency Care Recovery Programme, ensuring delivery of agreed strategic, operational, quality, workforce and financial objectives across all recovery workstreams. b) Act as the Senior Responsible Officer (SRO) for designated elements of the UEC Recovery Programme, ensuring delivery of agreed outcomes, benefits and performance trajectories. c) Develop, maintain and oversee a single integrated recovery programme, ensuring clear alignment between operational priorities, service transformation, organisational objectives and system-wide programmes. d) Identify, assess and resolve strategic barriers to delivery, influencing decision-making at Executive, Board and system level to ensure programme success. 2. Programme Delivery and Recovery Improvement a) Lead the delivery of the Trust's programme to eliminate corridor care and improve urgent and emergency care flow, ensuring sustainable improvement in patient safety, patient experience and operational performance. b) Ensure delivery of agreed recovery trajectories relating to Emergency Department performance, ambulance handovers, admission avoidance, patient flow, discharge performance and length of stay. c) Hold Executive Leads, Divisional Directors, Clinical Leaders and Workstream Leads accountable for the delivery of agreed milestones, outcomes and benefits. d) Challenge, influence and support senior leaders to remove barriers to delivery and accelerate recovery where performance falls below agreed trajectories.

For further information please see attached job description

Person Specification

Knowledge & Experience

Essential

• Significant demonstrable senior leadership experience within a complex healthcare organisation, operating at Director, Deputy Director or equivalent level.
• Extensive demonstrable experience of leading large-scale transformation, recovery or improvement programmes across organisational boundaries.
• Demonstrable track record of delivering sustained improvements in Urgent and Emergency Care performance, patient flow, discharge, admission avoidance or operational recovery.
• Demonstrable experience of leading complex programmes involving multiple stakeholders, competing priorities and significant organisational risk.
• Demonstrable experience of developing and implementing strategic plans and translating these into deliverable operational programmes.
• Significant demonstrable experience of programme governance, assurance, risk management and benefits realisation.

Desirable

• Demonstrable experience of leading system-wide recovery programmes across an Integrated Care System.
• Demonstrable experience of working with NHS England, Integrated Care Boards or regional improvement programmes.
• Demonstrable experience of leading major UEC, flow, discharge or productivity programmes at scale
• Demonstrable experience of working within a teaching or tertiary hospital environment.

Qualifications

Essential

• Educated to Master's degree level or equivalent demonstrable experience.
• Evidence of continuing professional development at a senior leadership level.
• Formal qualification in programme management, leadership, improvement science or organisational development, or equivalent experience.

Desirable

• MBA or postgraduate management qualification.
• Accredited improvement methodology qualification (e.g. Lean, Six Sigma, Quality Improvement, Transformation Leadership).
• Registered healthcare professional qualification.

Aptitude & Abilities

Essential

• Exceptional strategic leadership and programme delivery skills.
• Proven ability to influence, negotiate and build credibility with Executive Directors, clinicians and system partners
• Proven ability to lead organisational change and transformation in complex and politically sensitive environments.
• Strong analytical and problem-solving skills with proven ability to interpret and communicate highly complex information.
• Proven ability to balance strategic objectives with operational delivery requirements.
• Proven ability to hold senior leaders and stakeholders to account for delivery.
• Excellent communication, presentation and report-writing skills, including preparation of Board-level papers.
• Proven ability to manage multiple priorities and deliver outcomes within demanding timescales.
• Proven ability to develop productive relationships across organisational and professional boundaries.
• Strong financial awareness with the ability to link programme delivery to productivity and financial improvement.

Desirable

• Demonstrable experience of facilitation and coaching senior teams.
• Demonstrable experience of leading cultural and organisational development programme

Disposition / Attitude / Motivation

Essential

• Visible, authentic and values-driven leader
• Demonstrates resilience, tenacity and determination in delivering improvement
• Strong commitment to improving patient outcomes, demonstrable experience and safety
• Politically astute with proven ability to navigate complex organisational environments.
• Collaborative and inclusive leadership style.
• High levels of personal credibility, integrity and professionalism.
• Self-aware, emotionally intelligent and able to lead with compassion.
• Results-focused with a strong commitment to delivery and accountability.
• Adaptable and comfortable operating in environments of ambiguity and change.
• Committed to equality, diversity and inclusion.

Desirable

• Passion for innovation and continuous improvement.
• Demonstrable experience of mentoring and developing senior leaders.

Other Factors

Essential

• Proven ability to work flexibly to meet the demands of the role
• Proven ability to travel across organisational and system sites as required
• Willingness to represent the Trust at regional and national meetings
• Commitment to the Trust's values and behaviours
• Proven ability to participate in senior management and escalation arrangements as required.

Desirable

• Established professional network within urgent and emergency care, operational performance or transformation communities
• Demonstrable experience of contributing to regional or national NHS improvement programmes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support and assist the Head of Retail and Retail Supervisor in the provision of a highly professional catering service within the retail units at University Hospital North Durham and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective service

To ensure that food safety regulations are adhered to at all times.

Provide and maintain a highly customer focused restaurant facility.

Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

Person Specification

Special Requirements

Essential

• Ability to work shifts and weekends and have flexibility to needs of the service(E)

Desirable

• Health and safety(D)

Qualifications

Essential

• Level 2 Certificate in Food Hygiene (E)
• A good standard of literacy and numeracy (E)

Desirable

• Health and Safety

Experience

Essential

• Catering Experience

Desirable

• Retail experience

Qualifications

Essential

• Level 2 Certificate in Food Hygiene (E)
• A good standard of literacy and numeracy (E)

Desirable

• Health and Safety

Special Skills & Knowledge

Essential

• Natural & enthusiastic staff member(E)
• Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
• Effective interpersonal skills (E)
• Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
• Basic numeracy(E)
• Knowledge of food safety and allergen regulations (E)

Desirable

• Basic keyboard skills (D)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You can read an overview of the main duties of the role in the section below. Job description and main responsibilities.

To understand the role in more detail please read the full job description and person specification documents attached.

Person Specification

Qualifications / training required

Essential

• Degree in mathematics, computing or information field or equivalent relevant proven knowledge and work based experience
• Minimum of 3 GCEs level C or higher including Mathematics and English Language
• Evidence of sustained and continued learning/professional development

Desirable

• Recognised computing, project management, ITIL or customer service qualification

Experience

Essential

• 1 Proficient use of electronic contracting and human resources systems / databases, as systems' administrator/manager, including system configuration and significant knowledge of back end processes
• 2 Proficient use of Learning Management Systems, as systems' administrator/manager, including system configuration and significant knowledge of back end processes
• 3 Proficient use of Rostering systems, including rostering system's interfaces with other applications, , as systems' administrator/manager, including system configuration and significant knowledge of back end processes
• 4 Proven customer facing support delivery, including via helpdesk, in a large complex organisation
• 5 Proven experience of working to demanding and competing timetables with proven track record of meeting deadlines
• 6 Providing IT Support and after implementation support
• 7 Gathering, interpreting and mapping customer requirements to available systems
• 8 Understanding of the principles of good communications, freedom of information and data protection legislation and FOI requests handling
• 9 Proven experience of successful implementation of processes to manage and improve service and data quality
• 10 Evidence of presenting complex information to internal and external groups in an understandable way

Desirable

• 1 Proven experience of extensive NHS trusts internal reporting
• 2 Working knowledge of medical staff rostering systems
• 3 Previous NHS Experience
• 4 Proven knowledge and experience of NHS Banding and Organisational Structures
• 5 Supporting educational IT systems

Trust Values

Essential

• Patients First
• Always Improving
• Working Together

Skills

Essential

• 1 Good planning, analytical, administrative and numerate abilities
• 2 Logical and structured application
• 3 Good written and verbal communication to communicate highly complex information and processes clearly at all levels across the organisation
• 4 Demonstrates attention to detail and accuracy throughout
• 5 IT proficient
• 7 Ability to develop skills to meet the needs of the team to include new processes and systems / reporting tools
• 8 Good interpersonal skills with well-developed influencing and negotiating capability to persuade others to work to deadlines
• 9 A flexible approach and the ability to work autonomously, seeking advice and referring when appropriate, as well as collaboratively within the team and across the organisation
• 10 Ability to identify user issues quickly and within agreed timescales
• 11 Calm, patient and dependable manner with a considered approach and responsible outlook
• 12 Contributes to team goals
• 13 Motivated self-starter able to take direction

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Job description

Job responsibilities

For full job description please see attached JD

We are looking for a highly credible and influential senior leader who can build strong partnerships and inspire improvement across complex organisations.

You will have:

Current registration as a Midwife with the Nursing and Midwifery Council (NMC).

A master's degree or equivalent senior-level experience in a health-related field.

Significant experience leading quality, patient safety, governance or clinical standards programmes at senior level within the NHS.

A strong understanding of Integrated Care Boards, Integrated Care Systems, commissioning and the wider healthcare landscape.

Proven ability to influence senior stakeholders, lead change and drive measurable improvements in service quality and patient outcomes.

A commitment to reducing inequalities, promoting inclusion and ensuring the voices of patients, families and communities inform decision-making.

The post is expected to be advertised for 2 weeks, with interviews provisionally planned for the w/c on 12th October 2026, subject to the outcome of the recruitment process.

Person Specification

Education/ Knowledge and Qualifications

Essential

• Registered Midwife, with current professional registration with the NMC.
• Educated to master's level in a health-related subject or equivalent level of experience of working at a senior level.
• Postgraduate Management qualification or equivalent experience.
• Evidence of continuing professional develop.

Desirable

• Quality improvement qualification.
• Project Management Qualification (PRINCE2, MSP, APM or equivalent).

Experience

Essential

• Significant understanding of the ICB and ICS in relation to quality, patient safety and patient experience.
• Considerable understanding of the background to and the aims of current healthcare policy in London and appreciate the implications of this on engagement in relation to quality and patient safety.
• An appreciation of the relationship between NHS England, the ICB and in relation to commissioning and oversight responsibilities.
• Proven ability to influence a range of stakeholders and demonstrable commitment to partnership working and delivery with a range of external organisations.
• Previous experience of leading clinical governance patient safety or standards work (i.e. Leadership on complaints, risk management, clinical audit, serious incidents) at a senior level with demonstrable improvements in provision.
• xperience of successfully delivering approaches to improve and embed quality in providers within a partnership environment.
• Experience of carrying out a leadership role in clinical commissioning with acute provider(s).
• Experience improving provider safety in specific areas through a variety of commissioning activities.
• Proven ability to influence a range of stakeholders and demonstrable commitment to partnership working and delivery with a range of external organisations.
• Experience of designing systems to support quality governance and experience in shaping policy and setting improve provider service delivery. 1 1 objectives aligned to wider NHS and strategic objectives.

Desirable

• Commissioning experience.
• Experience improving provider safety in specific areas through a variety of commissioning activities.
• Experience of acting on feedback healthcare providers to improve provider service delivery.

Skills, & Abilities

Essential

• Understanding of NHS and ICB finance and funding models.
• Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes. Uses evidence to make improvements, seeks out innovation.
• In-depth understanding of the NHS, Integrated Care System, NHS 10 Year Health Plan and the statutory duties of the ICB.
• Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness

Communication

Essential

• Proficient in the use of Microsoft software.
• Excellent interpersonal and communication skills, able to influence and persuade others at all levels within and across the organisation, articulating a balanced view and able to constructively question information from others.
• Ability to provide and receive, convey and present complex, sensitive and/or contentious nformation to large groups, responding openly to questions to ensure full understanding and engagement and develop a range of options.
• Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
• Proficient presentation skills & able to adapt presentation skills to different audiences.
• Ability to forge and maintain strong collaborative relationships.

Effort factors

Essential

• Manage long periods of intense concentration requiring in-depth mental and meticulous attention to detail, often with frequent interruption when preparing reports and presentations
• Actively engage and participate at meetings with internal and external stakeholders.
• Priorities and deadlines may change with little notice, ability to work in a pace faced environment is required.
• Manage disciplinary processes, manage poor performance, conduct and capability.
• Occasionally, may have to impart difficult and/or distressing information.

Values and Behaviours

Essential

• Commitment to the values and principles of system working across within WNL ICB.
• Promote equality, diversity and inclusion within all areas of responsibility.
• Team player.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West and North London ICB

Address

Marylebone Road

London

NW1 5JD

United Kingdom

Employer's website

https://www.westandnorthlondon.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

All roles in the Trust include a mandatory 12-week training period. Therefore, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

All appointments with a start date on or after 1 October will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

All roles in the Trust include a mandatory 12-week training period. Therefore successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

This vacancy will close at midnight on 16th September 2026.

Interviews are due to be held on 29th September 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• Educated to degree level or NVQ level 4 or equivalent professional experience
• Strong numeracy and literacy skills
• Evidence of continuing personal and professional development

Desirable

• CIPD qualification or willing to undertake CIPD or HR module training
• Allocate Academy Qualifications

Experience

Essential

• Experience of working in an operational team in a busy office environment
• Previous experience working within an NHS workforce, HR or Medical Staffing environment
• Experience of rota management and workforce planning
• Experience of advising managers on employment related matters
• Experience of meeting strict deadlines and managing competing priorities
• Prioritising, planning and organising own tasks and working within guidelines
• Experience of IT packages including Microsoft office

Desirable

• Previous experience of working with HealthRoster/Allocate systems or similar software for the production of rota templates
• Experience supporting implementation of contractual change

Knowledge

Essential

• An understanding of NHS Medical Staffing processes
• An understanding of the NHS Resident Doctor Contract
• Knowledge of the Working Time Regulations
• An understanding of Workforce Planning Principles
• Strong knowledge of computer packages such as advanced Microsoft Excel including use of advanced functions

Desirable

• Knowledge of HealthRoster/Allocate Systems
• A working knowledge of employment law.

Skills

Essential

• Ability to work as part of a team
• Excellent interpersonal skills with the ability to communicate effectively with a wide range of people including medical staff
• Strong analytical and numerical skills
• Ability to interpret and apply complex contractual guidance
• Ability to organise and manage own time and others to keep to schedule and deadline
• Ability to manage a complex workload
• Ability to use own initiative and work autonomously
• Ability to show attention to detail and accuracy
• Ability to work under pressure
• Ability to maintain confidentiality at all times dealing with it tactfully and with discretion

Desirable

• Ability to manage projects

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together-safe, kind, excellent
• Actively promote and value equality, diversity and inclusion, treating others with dignity and respect
• Compliance with all Trust policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes.

Important: Please be aware there are residency requirements you need to meet:

All NHS England Cyber Security personnel must hold Security Clearance level as a minimum. To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered.Please make sure you meet these requirements before applying for this role. You dont need to have SC already, however, failure to achieve the requirements for SC after offer will result in the job offer being withdrawn. For further advice please check https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc

Please be aware that should you be successful in this position, you will be hired to the job title of Security Advisor/Analyst, and this job title is advertised to attract the right skills needed for the role.

The post of Security Advisor/Analyst has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 20% per annum.Please be aware that RRP is non-contractual and subject to review.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person Specification

Knowledge

Essential

• Demonstrable knowledge of technologies and technology-based solutions dealing with information security issues; ability to apply these in protecting information security across the organisation.
• Working knowledge of concept, procedures and processes of Security Information and Event Management (SIEM); ability to utilise related applications to protect organisational networks from cyber risks.
• Demonstrable knowledge of the processes, tools and techniques of information security management, ability to deploy and monitor information security systems, as well as detect, resolve and prevent violations of IT security, to protect organisational data.

Desirable

• Working knowledge of modules, processes and technologies of Information Security Operation Centre (ISOC); ability to detect, response and utilise related platform and applications to perform cyber security initiatives.
• Demonstrable knowledge of and ability to investigate, troubleshoot, resolve and prevent the recurrence of incidents that interfere with the normal delivery of IT services.

Qualifications

Essential

• Post-graduate level degree in Cyber Security or relevant subject, or equivalent level of experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS England

Address

Wellington Place, Leeds; Hexagon House, Exeter; Wellington House, London

Leeds/Exeter/London

LS1 4AP

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be a key player within the EPR Programme training team delivering high-quality digital training for the Trusts Electronic Patient Record system (Epic) implementation. The post holder will work as part of the training team to design, develop, deliver, administer, support and continuously improve blended learning solutions for clinical and corporate systems training across the Trust and partner organisations.

The role combines training delivery and learning support responsibilities with administration and helpdesk functions, ensuring that learning services, systems and processes meet departmental standards, Learning and Performance Institute (LPI) best practice, and NHS England requirements.

A key focus of the role will be the delivery of formal and informal learning interventions and performance coaching across a wide range of clinical and non-clinical settings, including classrooms, wards, theatres, community sites and other locations throughout the Trust.

Training delivery will utilise a variety of methods, including face-to-face learning, facilitated workshops, live online sessions, hybrid delivery, webinars, Technology Enabled Learning (TEL) and workplace-based coaching.

Learning content will range from digital literacy and basic IT skills through to advanced Microsoft applications, Epic functionality and best-practice use of core clinical systems.

The post holder will support the full learning cycle, assisting with the analysis, design, development, implementation, evaluation and continuous improvement of learning interventions across the IT training portfolio.

They will contribute to the development and maintenance of training materials, support the promotion of digital and blended learning approaches, and help ensure staff have access to appropriate learning pathways that meet the needs of their professional groups.

Alongside training responsibilities, the post holder will play an integral role in the delivery of the Training administration and help desk service. Working collaboratively with the Training team, operational stakeholders and partner organisations, they will ensure that training administration processes are implemented consistently and efficiently, supporting equitable access to training services across all organisations served by the team.

The post holder will act as a knowledgeable first point of contact for training-related enquiries, using Halo and other service management systems to log, triage, manage and resolve requests in line with agreed standards and best practice. They will support the optimisation and administration of the Learning Management System (LMS), ensuring that training records, learning pathways, user access and reporting requirements are maintained accurately and effectively.

The role will also contribute to the development and maintenance of standard operating procedures (SOP), communications and service improvements that enhance the quality, efficiency and effectiveness of IT Training services.

The post holder will be expected to be knowledgeable in IT/EPR applications and related systems and devices, enabling them to effectively support learners, managers and stakeholders. They will work closely with colleagues across partner organisations and organisational teams to develop innovative ways of supporting learning, improving processes and driving continuous improvement.

As part of supporting a 24/7 NHS service, the post holder may be required to work flexibly, including evenings, nights, weekends and public holidays when necessary.

There will be several key strands to the role:

Create and maintain training materials and cross-organisational communication cascades to promote IT Training approaches, processes, transformation programmes, and improvement plans.

Work in partnership with the LMS and Systems Project Manager and Team to optimise the use of the LMS and training tools, ensuring they address complex training pathways and structure and align to the ITCS and LGT Epic Training Strategy and plans.

Support training, service delivery, and admin and helpdesk function, monitor tasks and quality of outputs to ensure consistency in process implementation and a culture of continuous improvement.

Support the maintenance of Training SOPs for the IT Training Admin team and cross-organisational processes to ensure an equitable and efficient training service for LGT and partner organisations.

Person Specification

Education/ Qualifications

Essential

• Degree or equivalent knowledge, skills, and experience.
• Knowledge of clinical pathways, processes and best practices at LGT or partner organisations.

Desirable

• Epic experience as a trainer or end user.
• Teaching or training qualification E.g: LPI/TPMA/COLF

Previous Experience

Essential

• Delivering training in formal or informal facilitated learning to healthcare staff.
• Creating and maintaining training resources and/or user support materials.

Desirable

• Experience of Learning Management System (LMS), administration and compliance monitoring.
• Experience developing eLearning content.
• Epic Credentialed Trainer status.
• Helpdesk/service desk ticket management.

Skills/ Knowledge/ Ability

Essential

• Excellent presentation, facilitation, and coaching skills including accuracy and attention to details.
• Significant knowledge and understanding of current legislative requirements and codes of practice regarding FOI, Data Protection Act and Information Governance
• Excellent communication including written and verbal channels, and stakeholder engagement.

Desirable

• Knowledge and understanding of the full ADDIE lifecycle.
• Good knowledge of an Acute Trust's clinical and corporate administrative systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Old Town Hall

Catford

SE6 4RY

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Assist in the management and co-ordinating of a booking system for all Medical and Dental Bank and Agency Staff, including all associated administration of day to day operational activity.
2. Receive and deal with incoming telephone enquiries promptly and courteously. Answering and responding to emails.
3. Act as the first point of contact point for Medical Bank enquiries
4. Assist in the register of new workers with Temporary staffing agreements.
5. Liaise with Rota Coordinators, Directorate Managers and workers regarding any queries and booked hours appropriately.
6. Create Healthroster/ LOOP accounts for all Medical and Dental staff
7. To perform duties on Healthroster such as creating Doctors profiles, leave entitlements and personal patterns.
8. To manage bank only doctor compliance (i.e Mandatory training, GMC registration)
9. Keep accurate HR records for bank worker agreements including personal files and database deal with this in confidence.
10. Provide data for weekly/monthly and ad hoc reports as required for the service and to high level management as required. Complete reporting locally and for NHS England; i.e. Annual Organisational Audit and monthly statistics as necessary.
11. Assist with co-ordination of Recruitment activity both internally and externally.
12. Create letters of employment for Medical and Dental staff as and when required
13. Assisting in the administration of the ESR system for Lead Employer Doctors
14. Organise own tasks/plan and prioritises workload, working autonomously but seek advice where necessary.
15. Deputise for theMedical Workforce Team Leader when absent
16. Any other duties appropriate for the efficient running of the service adapting to changes as necessary.To maintain a good knowledge of all aspects of the work of the team, the wider NHS environment, liaising as required with colleagues within other Directorates, NHS Trusts and external organisations as necessary
17. Ongoing Data cleansing within Workforce Systems
18. Updating GMC records for the Doctors

Person Specification

Education and Qualification

Essential

• Educated to GCSE / equivalent standard 'C' or above in Maths and English

Desirable

• NVQ level 3 in Business Administration/Equivalent

Experience and Knowledge

Essential

• Excellent IT Skills (fully conversant in all Microsoft applications)
• Experience of Minute Taking

Desirable

• Experience of working in a busy office environment
• ECDL or equivalent
• RSA Level II or above
• Experience of an education, training or healthcare environment

Skills and Ability

Essential

• Excellent communication skills - Oral & Written
• Excellent organisational skills
• Ability to organise and prioritise own workload
• Able to work effectively as part of a team
• Ability to work to deadlines
• Able to work under pressure
• Able to deal with short notice change in priorities
• Ability to produce/present work to a high standard
• Able to use office phone system and access/navigate/update social media platform in use
• Able to use other IT programs where required such as an Intranet calendar.

Personal Attributes

Essential

• Flexible approach to meet service needs
• Considerate to colleagues and customer
• Reliable , Honest, Conscientious, Friendly
• Positive & Customer focused
• Work with minimal supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Victoria Hospital

Whinney Heys Road

Blackpool

FY3 8NR

United Kingdom

Employer's website

https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Ensure the maintenance of standards of practice according to the employer and any regulating, professional and accrediting bodies (eg BPS, UKCP, BABCP), and keep up to date on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence).
2. Ensure that client confidentiality is protected at all times.
3. Be aware of and keep up to date with advances in the spheres of CBT.
4. Ensure clear professional objectives are identified, discussed and reviewed with senior therapists on a regular basis as part of continuing professional development.
5. Attend clinical/managerial supervision on a regular basis as agreed with Manager.
6. Participate in individual performance review and respond to agreed objectives.
7. Keep up to date all records in relation to C.P.D. and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.
8. Attend relevant conferences / workshops in line with identified professional objectives.

Person Specification

Qualifications

Essential

• Educated to degree level
• Qualified Psychological Wellbeing Practitioner and accredited with professional body (BABCP)

Experience

Essential

• Evidence of working in primary care settings with people who have experienced a mental health problem, with 2 years' experience of operating in this context.

Knowledge

Essential

• Ability to evaluate and put in place the effect of training

Desirable

• Experienced in using IAPTUS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Lancaster House

Newcastle-under-Lyme

ST5 1PG

United Kingdom

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

Assist and support the Head of IT Delivery and other team members in the delivery of Trust IT Infrastructure Policies and long-term IT Infrastructure Strategic Plan, to ensure a seamless and consistent delivery of IT Services.

Assist in the translation of Trust strategic objectives and policy decisions into operational activity and provide feedback to ensure continuous quality improvements.

Maintain awareness of developing standards and innovations in the area of IT infrastructure landscape, and ensure the trust exploit opportunities as necessary to deliver optimal and cost-effective patient care.

Act as an authority and provide specialist knowledge on IT cloud base server architecture for the Trust and ensure delivery of associated IT systems and services.

Input to the IM&T Strategy for security. Developing, structuring and scheduling strategic plans and delivery thereof.

Work with stakeholders to ensure clear definition and agreement of service. In particular, with relation to possible downtime during patch management. Ensure these services are delivered and possible downtime communicated as necessary.

Conduct and analyses risk assessments as appropriate and advise the Trust on IT system errors or security concerns / breaches. Ensure IT Infrastructure risks are clearly identified, recorded, communicated and managed appropriately.

When required, liaise with external/third parties to ensure the Trusts IT Infrastructure is not compromised. With relevance to external systems or services being connected to the Trusts network.

Provide guidance and advice as required or requested by other departments on the procurement of new solutions, systems or services to ensure they comply with the Trusts IT Strategic direction and 5-year IT plan.

Work with the Internal specialist teams and Heads of IT Services to ensure the IT systems and services are affordable and cost effective.

To contribute to the overall development of the Trust, identifying present and future opportunities, threats and risks in the environment.

Promote effective use of IT systems and services, developing IT infrastructure awareness and promoting a culture of cloud first server adoption.

Be responsible for managing and maintaining the various highly complex IT systems and services, as well as advising on future technologies, research and development.

To provide agreed management reports on areas of responsibility as agreed with the Head of IT Delivery.

Participate in continued professional development, training and courses as identified ensuring skills and knowledge are kept current.

Provide technical and non-technical guidance on the effective use of Trust IT Services to staff, as well as helping to resolve complex IM&T queries; in addition to this the postholder will also promote the use of IT department Policies & IT awareness programs.

Identify knowledge gaps, develop and promote an IT Cloud first awareness program in conjunction with other departments as required.

Identify and develop quality measures to ensure the highest levels of service delivery is achieved.

Carry out projects pertinent to the work of the Trust producing management information, reports and recommendations.

Participate in the development and implementation of highly complex audit and compliance evaluation techniques and processing, ensuring the highest quality delivery of Trust Services.

Conduct vulnerability assessments and other associated activities as appropriate within the Trust to Identify, remediate and mitigate risks to the Trust.

Liaise with NHS England, NCSC and other relevant bodies as

required ensuring IT Security advisories, directives and notifications are actioned and logged. This includes but is not limited to CareCERT, CiSP, vendor and other specialist threat intelligence feeds.

Ensure all systems and applications where applicable are kept up to date and are encompassed in the patch management routine as detailed in the patch management policy.

Assist with developing and maintaining an Incident Response plan and Computer Emergency Response Team in relation to severe IT Security incidents.

Take part in activities that lead to personal and/or team growth. Attend supervision and appraisal sessions with the Line Manager. Take a lead in identifying own development needs.

Lead on investigating IT Infrastructure issues, liaising with other staff and departments or external/third parties as appropriate.

The post holder is expected to work with the minimum of supervision and may be expected to deal with other duties appropriate to their level and post.

Travel to other Trust sites maybe required on an ad-hoc basis, therefore your own vehicle and a full clean UK drivers' licence is required. Mileage expense is available where appropriate for Trust business.

Assume wider responsibilities as assigned by the Head of IT Delivery

Person Specification

Qualifications

Essential

• Post Graduate Degree within an IT field or equivalent Vocational qualifications or experience.
• Recognized IT Server Qualifications (eg. Microsoft, AWS,).
• Recent evidence of continuing professional development.

Experience

Essential

• Extensive IT Experience, a significant portion of which in a senior IT role, with a proven track record of successful project delivery.

Skills and Knowledge

Essential

• Full UK driving licence
• In-depth knowledge of Microsoft on premise and cloud-based server infrastructure Azure SaS and PaAS.
• In-depth knowledge of Microsoft cloud based single tenanted office 365 infrastructure.
• In depth Knowledge of Windows Server 2019 and above Group Policy.
• SCCM SCOM InTune Entra Hybrid management.
• Knowledge of HP and Dell Hyper Converged Infrastructure
• Knowledge of HP Synergy and 3Par Technologies
• Knowledge of Dell Isilon Technology
• Knowledge of networking Principles underpinning Server infrastructure. knowledge on cyber threats such as Ransomware & mitigation of.
• Experience of implementation and testing of organisational Disaster Recovery planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Ambulance Headquarters

Waterfront Business Park

Brierley Hill

West Midlands

DY5 1LX

United Kingdom

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

Job description

Job responsibilities

Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.

Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.

Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK. For this role you will work as the SARC Manager and will be responsible for co-ordinating all activities related to the smooth running of the SARC.

The SARC Manager will effectively lead and manage this multi-agency Centre and services, playing a pivotal role in developing a strategic vision for the service ensuring changes meet internal and external expectations and meets budgetary constraints who will help cover the service (predominantly) out of office hours, including nights and weekends.

Job Opportunity -SARC Manager

Location: The Glade SARC, Bransford, Worcestershire, WR6 5JD

Additional Locations: The Glade (Telford spoke site).

Travel to this location required as part of the service delivery.

Starting Salary: £47,505.35, rising to £49,102.20 once passing probation, rising to £51,214.10 once CQC Registered Manager.

This role is full-time, 40 hours per week, predominantly Monday to Friday.

There is a requirement to be flexible to cover on call shifts as and when required out of hours, and to travel to SARC's if needed.

Shift Pattern: 8 hours

As an organisation that 'does the right thing', we believe you will be empowered to make a difference. Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks. Because of the nature of this role applications are invited from females only.

This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.

DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances. Benefits Company benefit

Person Specification

Qualifications

Essential

• NMC registered nurse, midwife, or registered paramedic with a minimum of three years post qualification experience.
• Confident working with vulnerable adults and children
• Strong communication, clinical judgment and organisational skills
• Ability to remain calm and professional in emotionally challenging situations
• Full UK driving licence
• Willingness to work outside core hours when needed to support the 24-hour rota
• Female applicants only, as permitted under the Sex Discrimination Act Section 7(2)b and 7(2)e
• Applicants must live within 60 minutes travelling time to their appointed/local SARC

Desirable

• Leadership or management experience within a clinical setting
• Experience within SARCs, forensic healthcare, sexual violence services or safeguarding
• Training or experience in forensic examinations
• Experience working with police, commissioners or multi agency safeguarding partners

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mountain Healthcare Ltd

Address

Worcester

WR6 5JD

United Kingdom

Employer's website

https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

If you need an application form in an alternative format please let our recruitment team know so they can help you with this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.

Person Specification

Qualifications and experience

Essential

• Educated to degree level or equivalent experience, with significant senior experience leading complex commissioning, transformation or programme management functions within a health, care or public sector environment.

Desirable

• Programme or project management qualification, or evidence of continuing professional development in commissioning, transformation, governance or assurance.

Leadership and stakeholder management

Essential

• Proven ability to lead teams and influence senior stakeholders across complex systems, including working collaboratively with finance, commissioning teams, system partners and external agencies.

Desirable

• Experience working with Integrated Care Partnerships, NHS England or other system-level partners to deliver strategic commissioning priorities

Governance, assurance and delivery

Essential

• Strong experience of establishing governance, programme controls, risk management, benefits realisation and reporting arrangements to support delivery of complex organisational priorities.

Desirable

• Experience supporting Board, Committee or Executive-level reporting and assurance within an NHS or public sector environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Kent and Medway Integrated Care Board

Address

Gail House

Maidstone

ME15 6NB

United Kingdom

Employer's website

https://www.kentandmedway.icb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

About the Role

Location: The Cumbria SARC

Salary: £43,443.05 FTE Based on 40 hours per week (£20.83 per hour)

Part Time: 24 hours per week

Hours: Monday to Sunday, 12 hours shifts between 09:00am - 21:00pm, rota basis covering 24/7, 365 days per year.

The role of SOE is critical in providing victims of sexual assault with the dedicated support and care required.

We're looking for caring and compassionate RN's, Midwifes, RMN's or Paramedics to join us as Sexual Offence Examiner to provide holistic care and support to victims of sexual assault. As a Sexual Offence Examiner, you'll receive full training and support to become a qualified Forensic Practitioner, with further opportunities to undertake additional higher education after one year in-post.

Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years.

At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Company benefits

Person Specification

Qualifications

Essential

• Qualified Registered Nurse, Midwife, Paramedic.
• A minimum of 3 years + relevant post qualification experience.
• Knowledge and understanding of safeguarding children and adults.
• Knowledge and understanding of confidentiality.
• Phlebotomy skills.
• Experience of autonomous working.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mountain Healthcare Ltd

Address

Penrith

CA11 8JA

United Kingdom

Employer's website

https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

About the Role

Location: The Glade SARC, Bransford and The Glade SARC, Telford

Ideally candidates will live in the Kidderminster area as there is an expectation to travel between both sites.

Salary: Retainer rates - £30.56 (per 8 hour shift) from 09:00 Monday through to 08:59 Saturday and £40.24 from 09:00 Saturday through to 08:59 Monday.

The attendance payment is £16.01 per hour for a minimum of 3 hours per case.

Shift Patterns : 9am-5pm (Saturday and Sunday) 5am-1am (Monday-Sunday) 1am-9am (Monday-Sunday)

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.

We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Company benefits

Person Specification

Qualifications

Essential

• IT skills and basic administration.
• Experience working in a supportive or customer focused environment.
• Kind caring nature
• Knowledge and understanding confidentiality.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mountain Healthcare Ltd

Address

Worcester

WR6 5JD

United Kingdom

Employer's website

https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached JD for full Job Description

Key Responsibilities

• Provide clinical leadership and expertise in All Age Continuing Care (AACC) and complex care
• Support and ratify CHC and Childrens Continuing Care eligibility decisions
• Manage appeals, disputes, retrospective claims and legal cases
• Lead on complaints, SARs and FOIs within the complex care portfolio
• Oversee and contribute to contract management, performance and quality assurance of delegated providers
• Work with system partners to ensure robust care planning and case management
• Develop and implement quality assurance and audit processes
• Analyse data and performance information to support service improvement
• Provide clinical advice and support to commissioning colleagues and wider teams

Key Priorities

• Ensure robust, consistent and compliant decision-making for complex care funding
• Deliver high-quality, person-centred care packages
• Strengthen provider oversight and performance management
• Improve the handling of appeals, complaints and legal processes
• Support service improvement and pathway development
• Ensure compliance with national frameworks, legislation and governance requirements

Working Relationships

You will work collaboratively across the system, including:

• ICB Nursing Directorate and Complex Care team
• Delegated provider complex care teams
• NHS England and regional quality teams
• Local Authorities
• Provider organisations and multidisciplinary teams

Strong partnership working and stakeholder engagement are central to this role.

West and North London ICB is committed to promoting equality, diversity and inclusion. We strive to ensure our workforce reflects the rich diversity of the communities we serve, and we strongly encourage applications from candidates from underrepresented groups

We recognise that a healthy work-life balance is essential to the wellbeing and productivity of our staff.

We aim to consider all flexible working requests in a fair and open way, balancing the needs of our organisation with those of our employees. By fostering a flexible working culture, we strive to create an environment where everyone can thrive and contribute to delivering high-quality services for our communities.