Job summary

Moorfields Day Care Ward invites applications for the post of Health Care Assistant based at City Road of Moorfields Eye Hospital. The post is to begin on a full time basis. The post-holder will work as part of the Day Care Ward team:

To participate in the delivery of patient care under the supervision of a registered nurse

To contribute towards clinical patient care organization.

To give support to ophthalmic nurses in the provision of a safe and caring environment to the patients

You will need to be flexible, practical and reliable with the ability to take responsibility for assigned tasks.

The successful candidate will need to have excellent communication skills, be highly motivated and committed to the delivery of high quality care, has a mature outlook and has previous experience working within a health care or related environment.

The ability to work calmly in a changing environment is desirable. Allocation in main reception to look after patients waiting for transport

Main duties of the job

The post holder works as part of the ward/department team under the supervision of a Registered Nurses and will:

Participate in the delivery of patient centred care, maintaining a compassionate and professional attitude at all times.

Contribute to the ward/department organisation.

Support Registered Nurses in the provision of a caring and safe environment.

Demonstrate competence in generic and specialist skills as required following the completion of the appropriate training and education and within 12 months from commencement in role.

Function at a competency level in line with the requirements of the post and achieve and maintain both mandatory and statutory training requirements associated with the role.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Details

Date posted

19 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year per annum incl. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

273-DC-8347297

Job locations

Moorfields Eye Hospital, Mackellar and Sedgwick Ward

162 City Road

London

EC1V 2PD

United Kingdom

Job description

Job responsibilities

Clinical Practice

Support qualified staff in the assessment of health needs and the delivery of care for a number of individuals or groups of patients, including clinical risk assessment.Work collaboratively with others as part of the multi-disciplinary team, assisting nursing and other clinical staff in duties associated with patient care.

Support colleagues in ensuring that patients receive care in a timely manner during their visit to Moorfields. Ensuring that patients are fully informed of any delays and what is being done to address or rectify delays in treatments or clinical tests.

4. Treat patients with dignity and respect and maintaining their confidentiality both inside and outside the hospital environment.

Provide support to the clinical team in the delivery of care ensuring that these are within your personal scope of knowledge and competency.

Ensure that the clinical areas are prepared for use at the start of each shift and reviewed at regular intervals throughout the day e.g. ensuring that clinical areas are clean and tidy, all the necessary equipment such as clinical documents and consumables are stocked up adhering to all health and safety and infection control policies.

Be responsible for the initial reporting of faulty equipment and follow-up repairs, keeping the nurse in charge informed.

Provide comfort, reassurance and support to patients and their carers in times of high anxiety or distress.

Respond appropriately to emergency situations.

Act as chaperone when required.

Be a competent user of the variety of technical equipment (computerised and mechanical) and act as a resource person for novice users.

Manage patient flow by monitoring patient times along the patient journey. Report any delays to the nurse in charge. Ensure those patients that require special assistance are monitored and supported.

Ensure effective handover of patients between shifts/healthcare professionals/ departments/wards using a range communication aids such as verbal handover/ written documentation/referral.

Escort patients to toilet and hygiene facilities, providing assistance and care where required, including active participation in physical activities.

Provide patients with feedback forms for completion. Assist patients to complete these forms where required and ensure they are placed in the designated collection areas.

Ensure patient information leaflets are stocked and maintained.

Provide beverages and food for patients when required under the direction of a Registered Nurse.

Following the completion of training and confirmation of competency in practice, administer prescribed eye drops to patients in accordance with trust policy, being aware of contra-indications and side effects.

Give clear and concise explanation and test instructions to ensure maximum patient understanding and co-operation, taking into account patients who have visual impairment, hearing loss, physical or mental disabilities, learning difficulties, different age groups, cultural differences and non-English speaking patients.

Job description Job responsibilities Clinical Practice Support qualified staff in the assessment of health needs and the delivery of care for a number of individuals or groups of patients, including clinical risk assessment.Work collaboratively with others as part of the multi-disciplinary team, assisting nursing and other clinical staff in duties associated with patient care. Support colleagues in ensuring that patients receive care in a timely manner during their visit to Moorfields. Ensuring that patients are fully informed of any delays and what is being done to address or rectify delays in treatments or clinical tests. 4. Treat patients with dignity and respect and maintaining their confidentiality both inside and outside the hospital environment. Provide support to the clinical team in the delivery of care ensuring that these are within your personal scope of knowledge and competency. Ensure that the clinical areas are prepared for use at the start of each shift and reviewed at regular intervals throughout the day e.g. ensuring that clinical areas are clean and tidy, all the necessary equipment such as clinical documents and consumables are stocked up adhering to all health and safety and infection control policies. Be responsible for the initial reporting of faulty equipment and follow-up repairs, keeping the nurse in charge informed. Provide comfort, reassurance and support to patients and their carers in times of high anxiety or distress. Respond appropriately to emergency situations. Act as chaperone when required. Be a competent user of the variety of technical equipment (computerised and mechanical) and act as a resource person for novice users. Manage patient flow by monitoring patient times along the patient journey. Report any delays to the nurse in charge. Ensure those patients that require special assistance are monitored and supported. Ensure effective handover of patients between shifts/healthcare professionals/ departments/wards using a range communication aids such as verbal handover/ written documentation/referral. Escort patients to toilet and hygiene facilities, providing assistance and care where required, including active participation in physical activities. Provide patients with feedback forms for completion. Assist patients to complete these forms where required and ensure they are placed in the designated collection areas. Ensure patient information leaflets are stocked and maintained. Provide beverages and food for patients when required under the direction of a Registered Nurse. Following the completion of training and confirmation of competency in practice, administer prescribed eye drops to patients in accordance with trust policy, being aware of contra-indications and side effects. Give clear and concise explanation and test instructions to ensure maximum patient understanding and co-operation, taking into account patients who have visual impairment, hearing loss, physical or mental disabilities, learning difficulties, different age groups, cultural differences and non-English speaking patients.

Person Specification

Qualifications

Essential

• NVQ level 2 in Relevant Field of Study

Desirable

• NVQ level 3 in Health and Social Care

Experience

Essential

• Working in Hospital setting as HCA

Desirable

• Working in Ophthalmic setting

Knowledge and Skills

Essential

• Good communication skills, promotes good patient experience

Person Specification Qualifications Essential NVQ level 2 in Relevant Field of Study Desirable NVQ level 3 in Health and Social Care Experience Essential Working in Hospital setting as HCA Desirable Working in Ophthalmic setting Knowledge and Skills Essential Good communication skills, promotes good patient experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital, Mackellar and Sedgwick Ward

162 City Road

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital, Mackellar and Sedgwick Ward

162 City Road

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job summary

We are seeking an enthusiastic and highly skilled Principal Radiographer to help deliver a high-quality Radiology service.

This exciting role will provide the post holder the opportunity to play a key role in the move of the existing CT and X-Ray services, and the launch of a new MRI service at our new Moorfields and UCL Centre for Eye health site based at St Pancreas.

The successful applicant will have an extensive knowledge of MRI at senior level and excellent clinical skills in CT and X-Ray

Main duties of the job

The post holder is a highly skilled and experienced practitioner who leads research, audit, development, and training initiatives in MRI and CT. This position requires close collaboration with the MRI Superintendent, CT Superintendent, Senior Radiographers, Consultant Neuro-radiologists, Administrative Personnel and the Multidisciplinary Team.

As a qualified MRI Safety Officer (MRSO), the post holder will ensure the departmental adherence to safety protocols and leads risk-benefit analyses to optimise patient access to MRI.

This role is a blend of management and clinical practice. It is the expectation that the post holder would provide clinical cover in the absence of the CT and MRI Superintendents ensuring these services continue to provide high-quality imaging and patient care.

It is also expected that the post holder would assist the Radiology Services Manager in the overall leadership of the Radiology service.

To personally deliver high-quality MRI, CT, X-Ray & Fluoroscopy images for a range of ophthalmic and neurological conditions.

About us

What's in it for You?

At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:

o Competitive salary (including high-cost area supplement)

o Membership of the NHS Pension Scheme

o 24/7 independent counselling support

o Career-long learning and development opportunities

o Excellent transport connections

o Access to NHS and Blue Light discount schemes

o Free Pilates classes

o Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Job summary

This post is based at the St. Ann's satellite sites of Moorfields Eye Hospital which is one of the world's leading eye hospitals, providing expertise in clinical care, research and education. The post holder is responsible for assessment of care needs of patients, planning programmes of care, implementation and evaluation of these programmes with direct supervision. The post holder will be a key member in relation to the development of practice on the ward. They will be working independently autonomously and at times without direct supervision, accountable for their own professional actions. Ensuring the safety and well-being of service users, and always working in a manner that promotes dignity and human rights through the adoption of person centered care principles. Our main focus is the treatment and care of NHS patients with a wide range of eye problems, from common complaints to rare conditions which require treatments not available anywhere else in the UK. We treat people at our main hospital base in London's City Road and at 19 satellite facilities in and around the capital, which enables us to provide expert treatment closer to patient's homes. Moorfields has contracts with more than 80 primary care trusts across the country, making us a truly national center for eye care.

Main duties of the job

Clinical and Patient Care

• Responsible for carrying out clinical ophthalmic practice within designated clinical areas, ensuring that high quality, current evidence-based nursing assessment, care planning, implementation, interventions and evaluations for patients is provided from admission through to discharge.
• Carry out ophthalmic nursing procedures and treatments, checking on and maintaining the highest possible standards.
• To take a clear and concise history from patients by assessing their health and well-being and complete documentation ensuring that all entries are accurate and legible and that all information systems are maintained.

• Is accountable for his/her practice in line with the NMC code of professional conduct and takes every reasonable opportunity to sustain and improve his/her knowledge and professional competence.
• Will act in accordance with local, hospital and statutory guidelines and policies including health and safety initiatives.

• Communicate effectively and efficiently with all members of the multi-disciplinary team regarding patient care.
• Will communicate with patients and relatives, making reports and liaising as appropriate with medical staff other member of the care team and management.

• Act as a role model, giving guidance, counselling and support to unqualified staff and students.
• Actively contribute to the teaching programme within the ward.

About us

What's in it for You?

At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:

o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Job summary

To undertake the manufacturing of ocular prosthetics for both Child and Adult patients.

To develop specialist skills to design, fabricate, clinically fit custom made ocular and facial prosthetics and other complex custom made medical devices.

To assist in provisions of rehabilitation of patients who have undergone radical surgery for disease, trauma and malignancy by means of highly specialised skill.

To develop skills and regularly be signed off by senior ocularists

Main duties of the job

To evaluate patients for their appropriate prosthetic rehabilitation under supervision.

To develop skills to clinically design, prescribe, fabricate and fit custom made artificial eyes, cosmetic shells, facial prostheses, and other complex medical devices as required under supervision.

To develop skills to analyse complex sockets, devise and undertake an appropriate treatment plan for the patient.

To demonstrate high levels of artistic ability for iris painting in the patient's presence. To develop skills and demonstrate an understanding of all prosthetic manufacturing techniques using specialised complex laboratory equipment. To fabricate medical devices that comply fully with medical device legislation.

To mould, fit and paint a definitive pattern prior to the manufacture and subsequent supply of a customised artificial eye. Advising on future treatments that may be required and the daily routine of inserting removing and cleansing on both Adults and paediatric patients.

About us

What's in it for You?

At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:

o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Job summary

As a senior member of the Pharmacy Department, the post-holder will:

• Lead on the delivery and development of high-quality clinical pharmacy services and medicines optimisation initiatives to Moorfields network sites in line with local and national objectives.
• Support the medicines optimisation agenda across the division. This includes the provision of clinical service level medicines usage reports and contribution to protocol development, and monitoring adherence to contracts to support the safe and cost-effective use of medicines.
• Monitor adherence to medication related legislation, governance, and the safe and economic use of medicines through means of clinical research and audits.
• Manage a team of network site pharmacy staff and lead on the provision of an efficient medicines optimisation and management training programme for trust staff.
• Support the Associate Chief Pharmacists in providing input and facilitating the implementation of novel medicine supply systems which include third party supply and home care related to network sites.

Main duties of the job

The postholder will be required to support the Associate Chief Pharmacist for Clinical Quality, Network Sites to deliver and develop the clinical and operational pharmacy service delivery across the whole network.

This involves clinical and operational services across all the Moorfields North network sites and the Moorfields satellite pharmacies located at Ealing, Northwick Park, St. Ann's and Stratford site.

The postholder will be required to lead on development and delivery of efficient medicines optimisation agenda at individual clinical service level across the division. This includes the safe and cost-effective prescribing in accordance with national and local agreed guidelines.

The posts holder is responsible for the overall operations of network site pharmacies including managing service rosters and ensuring safe staffing levels are maintained at all times.

The post holder will be responsible for the investigation and management of medication related incidents and patient complaints including those received via the Trust's Patient Advice and Liaison Service (PALS).

The post holder will be responsible for the development of the clinical and practical skills for network site pharmacy staff.

For full details please refer to the job description and personal specifications for this post.

About us

What's in it for You?

At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:

o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£66,274 to £73,496 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

273-DC-8265128

Job locations

Various sites across the Moorfields North Network

London

E15 4BQ

United Kingdom

Job description

Job responsibilities

Clinical and operational service development and delivery:

• To lead on development and delivery of efficient medicines optimisation agenda at individual clinical service level across the division.
• To liaise with Service Directors to promote safe and cost-effective prescribing.
• To be responsible for the overall operations of network site pharmacies.
• Where required, to provide operational support to the teams when necessary.
• To support the Associate Chief Pharmacist in investigating and managing incidents and complaints.
• To regularly carry out practice and clinical audits.
• To support the identification of Cost Improvement Plans (CIP).
• To work with the High-Cost Medicine team in the management of PbR excluded medicines.

Education and Training:

• To develop the clinical and practical skills for network site pharmacy staff.
• Educational Supervisor and an Educational Facilitator for clinical pharmacists undertaking the Postgraduate Diploma in General Pharmacy Practice.
• To assist with the provision of teaching sessions and oversee the development of pharmacy and other staff.

Managerial and supervisory responsibilities:

• To manage the specialist pharmacists and lead pharmacy technician across the division.
• To carry out appraisal, recruitment and performance review of these staff.
• To recruit, develop and motivate staff to ensure they can and do perform well in their job.

Job description Job responsibilities Clinical and operational service development and delivery: To lead on development and delivery of efficient medicines optimisation agenda at individual clinical service level across the division. To liaise with Service Directors to promote safe and cost-effective prescribing. To be responsible for the overall operations of network site pharmacies. Where required, to provide operational support to the teams when necessary. To support the Associate Chief Pharmacist in investigating and managing incidents and complaints. To regularly carry out practice and clinical audits. To support the identification of Cost Improvement Plans (CIP). To work with the High-Cost Medicine team in the management of PbR excluded medicines. Education and Training: To develop the clinical and practical skills for network site pharmacy staff. Educational Supervisor and an Educational Facilitator for clinical pharmacists undertaking the Postgraduate Diploma in General Pharmacy Practice. To assist with the provision of teaching sessions and oversee the development of pharmacy and other staff. Managerial and supervisory responsibilities: To manage the specialist pharmacists and lead pharmacy technician across the division. To carry out appraisal, recruitment and performance review of these staff. To recruit, develop and motivate staff to ensure they can and do perform well in their job.

Person Specification

Qualifications

Essential

• Pharmacy degree
• 1 year pre-registration training
• Certificate / Diploma

Desirable

• Leadership qualification
• management qualification

Experience

Essential

• Extensive experience in a hospital setting
• Provision of specialist pharmacy service
• Policy and guideline development
• Previous staff management experience
• Cost / expenditure reporting and analysis
• Previous experience in mentoring and training
• Previous experience in service development and project management

Knowledge

Essential

• Understanding of complex medicines use and issues across the interface
• Excellent clinical and pharmaceutical knowledge
• Understanding of current issues affecting procurement & supply issues

Desirable

• Clinical ophthalmology
• CIPs projects and QIPP initiatives

Skills

Essential

• Excellent written and oral communication
• Organisation / time management skills
• Advanced influencing and negotiating skills
• Able to prioritise work and work under pressure

Personal qualities

Essential

• Able to work under own initiative
• Ability and willingness to travel to various Moorfields sites across the division
• Meticulous attention to detail and accuracy

Person Specification Qualifications Essential Pharmacy degree 1 year pre-registration training Certificate / Diploma Desirable Leadership qualification management qualification Experience Essential Extensive experience in a hospital setting Provision of specialist pharmacy service Policy and guideline development Previous staff management experience Cost / expenditure reporting and analysis Previous experience in mentoring and training Previous experience in service development and project management Knowledge Essential Understanding of complex medicines use and issues across the interface Excellent clinical and pharmaceutical knowledge Understanding of current issues affecting procurement & supply issues Desirable Clinical ophthalmology CIPs projects and QIPP initiatives Skills Essential Excellent written and oral communication Organisation / time management skills Advanced influencing and negotiating skills Able to prioritise work and work under pressure Personal qualities Essential Able to work under own initiative Ability and willingness to travel to various Moorfields sites across the division Meticulous attention to detail and accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Various sites across the Moorfields North Network

London

E15 4BQ

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Various sites across the Moorfields North Network

London

E15 4BQ

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an enthusiastic and self-motivated band 6 pharmacy technician to join our Moorfields Private team at Moorfields Eye Hospital NHS Foundation Trust.

The successful candidate must have excellent interpersonal and communication skills. Previous ophthalmic pharmacy experience is not required; however, a solid background in providing a pharmacy service within clinical services as well as operational running of pharmacy dispensary services would be essential.

Please note: We reserve the right to close this vacancy early should we receive a high volume of applications.

Main duties of the job

• The post holder will carry out the role of Lead Pharmacy Technician in Moorfields Private and assist in the provision of high quality, patient focused, safe, effective and efficient Clinical Pharmacy Services for Moorfields Private outpatients, laser, day-case and paediatric patients.
• They will act as line manager to Pharmacy Technicians and/or Pharmacy Assistant Technical Officers (ATOs) and will be responsible for overseeing the smooth running of day-to-day operational activities and medicines management initiatives. They will provide specialist Pharmacy technical input into medicines optimisation contributing towards both operational and strategic developments.
• The post holder will oversee and support the training of rotational Pharmacists on aspects relating to the technical and operational tasks within Moorfields Private (MP) Pharmacy and contribute to the education, training and development of the Pharmacy technical workforce.
• The post holder will support and work with the Moorfields Private Pharmacy Operations and Development Manager and the Moorfields Private Specialist Pharmacist on service developments and improvements including services provided to the private patients in the Richard Desmond Children's Eye Centre (RDCEC) to ensure that Pharmacy services meet the needs of the users.
• The post holder will be required to act as an Accredited Checking Pharmacy Technician (ACPT) as stated in departmental procedures.

About us

What's in it for You?

At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:

o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£47,951 to £56,863 a year per annum pro rata including HCAS

Contract

Fixed term

Duration

13 months

Working pattern

Full-time

Reference number

273-DC-42974708

Job locations

Moorfields Eye Hospital - Moorfields Private

9-11 Bath Street

London

EC1V 9LF

United Kingdom

Job description

Job responsibilities

Dispensary and Clinical Services

1. To oversee the development of the technical Pharmacy service throughout Moorfields Private (MP) at City Road/Bath Street and the management of the MP Pharmacy dispensary at Bath Street on a day-to-day basis to ensure that a safe and efficient service is provided to patients.

2. To supervise the management and prioritisation of the work processes in the MP pharmacy at Bath Street and to ensure adequate cover is in place at all times to maintain an efficient service, including late shifts and Saturday rotas where applicable.

3. To oversee the supply and distribution of Emergency Resus Medication to all MP wards and clinics.

4. To provide support for other technical staff in developing specific Standard Operational Policies and Procedures for their area of responsibility within the MP Pharmacy in conjunction with Specialist Pharmacists in MP.

5. To ensure adherence to legislation in relation to supply of medicines.

6. To ensure that all processes and procedures relating to Controlled Drugs stored within the MP Pharmacy are adhered to at all times.

7. To contribute to the development of supplementary Patient Information Leaflets and procedural documents relating to the use of unlicensed medicines.

8. To ensure medication safety at all times and that all patients are counselled by appropriately trained members of staff on effective and safe use of their medicine.

9. To ensure that all medication incidents are recorded on the Trust Safeguard system by staff operating in MP Pharmacy and support the MP Pharmacy Operations and Development Manager in the investigation, review and closure of these incidents.

10. To implement initiatives resulting in cost-effective use of resources, resulting in improved patient care, and more efficient service.

11. To provide training to all relevant staff on technical procedures within the MP Pharmacy.

12. To communicate effectively with all MP Pharmacy staff regarding any medicines management or technical Pharmacy service-related matters.

13. To maintain good working knowledge of all ophthalmic pharmaceutical product developments and new products.

14. To provide information and feedback to the Moorfields Private Pharmacy Operations and Development Manager and the Moorfields Private Specialist Pharmacist with regards to operational and clinical service provision and to provide analysis of data that can be used for strategic development of the service.

15. To participate in the development and implementation of Key Performance Indicators (KPIs) for the service.

16. To resolve, advise on and respond to patient complaints, emergency and non-routine Dispensary and Technical Pharmacy service situations within MP pharmacy.

17. To respond to all patient related complaints in a professional and prompt manner providing support to staff working within MP Pharmacy, addressing patients personally and responding promptly to all verbal and written complaints, carrying out any necessary investigations, drafting a written response to the patient for review by the Moorfields Private Pharmacy Operations and Development Manager and to implement any immediate actions required to avoid replication of the issues arising.

18. To ensure the correct management of stock in MP Pharmacy and clinical areas within outpatient clinics and at ward level.

19. To act as an Accredited Checking Pharmacy Technician (ACPT) and Medicines Management Technician as per service requirements and needs.

20. To generate invoices and manage invoice queries for outpatients and/or discharge prescriptions using Compucare system.

21. To collect prescription charges following relevant Standard Operating Procedures (SOPs).

22. To reconcile the contents of the Pharmacy Card machine with the Finance department staff on a daily basis.

23. To support the implementation of new medicines management strategies and be involved in projects or initiatives that seeks out new opportunities for delivering medicines management across Moorfields Private.

24. To ensure that quality monitoring systems are in place and that these are being used correctly and reported through agreed channels, and that appropriate actions are developed and implemented.

25. To undertake medicines quality management audits, prepare reports and action plans and to raise non-conformance to medicines related standards and support the development and tracking of mitigation plans.

26. To help audit the service against set standards and assist in the review of the service provision within MP Pharmacy.

Education and Training

27. To liaise with the Lead Pharmacy Technician for Education & Training to ensure implementation of any E&T programmes for MP Pharmacy Technical staff.

28. To act as an NVQ assessor to support the E&T Lead Pharmacy Technician in the training of Pre-registration Trainee Pharmacy Technicians (PTPTs) and Assistant Technical Officers/apprentices within the MP Pharmacy.

29. Act as a role model and provide educational and training support for new members of staff, e.g. pre-registration Trainee Pharmacists, Accredited Checking Pharmacy Technicians (ACPTs), Pharmacy Technicians, Assistant Technical Officers (ATOs) and pharmacy students.

30. Undertake Continuing Professional Development (CPD) as required by the General Pharmaceutical Council (GPhC).

31. To co-ordinate and contribute to the training of other members of the multidisciplinary team within outpatient clinics and at ward level.

Staff Management

32. To be responsible for recruitment and selection of dispensary technical staff and assistants.

33. To act as direct line manager to Pharmacy Technicians and other technical staff working within Moorfields Private Pharmacy and to be responsible for their appraisals, sickness absence and performance management and all related procedures for these groups of staff.

34. Assist in the supervision of all aspects of work by junior staff to ensure that procedures are carried out according to local policy and with due regard to the GPhC standards of conduct, ethics and performance.

Job description Job responsibilities Dispensary and Clinical Services 1. To oversee the development of the technical Pharmacy service throughout Moorfields Private (MP) at City Road/Bath Street and the management of the MP Pharmacy dispensary at Bath Street on a day-to-day basis to ensure that a safe and efficient service is provided to patients. 2. To supervise the management and prioritisation of the work processes in the MP pharmacy at Bath Street and to ensure adequate cover is in place at all times to maintain an efficient service, including late shifts and Saturday rotas where applicable. 3. To oversee the supply and distribution of Emergency Resus Medication to all MP wards and clinics. 4. To provide support for other technical staff in developing specific Standard Operational Policies and Procedures for their area of responsibility within the MP Pharmacy in conjunction with Specialist Pharmacists in MP. 5. To ensure adherence to legislation in relation to supply of medicines. 6. To ensure that all processes and procedures relating to Controlled Drugs stored within the MP Pharmacy are adhered to at all times. 7. To contribute to the development of supplementary Patient Information Leaflets and procedural documents relating to the use of unlicensed medicines. 8. To ensure medication safety at all times and that all patients are counselled by appropriately trained members of staff on effective and safe use of their medicine. 9. To ensure that all medication incidents are recorded on the Trust Safeguard system by staff operating in MP Pharmacy and support the MP Pharmacy Operations and Development Manager in the investigation, review and closure of these incidents. 10. To implement initiatives resulting in cost-effective use of resources, resulting in improved patient care, and more efficient service. 11. To provide training to all relevant staff on technical procedures within the MP Pharmacy. 12. To communicate effectively with all MP Pharmacy staff regarding any medicines management or technical Pharmacy service-related matters. 13. To maintain good working knowledge of all ophthalmic pharmaceutical product developments and new products. 14. To provide information and feedback to the Moorfields Private Pharmacy Operations and Development Manager and the Moorfields Private Specialist Pharmacist with regards to operational and clinical service provision and to provide analysis of data that can be used for strategic development of the service. 15. To participate in the development and implementation of Key Performance Indicators (KPIs) for the service. 16. To resolve, advise on and respond to patient complaints, emergency and non-routine Dispensary and Technical Pharmacy service situations within MP pharmacy. 17. To respond to all patient related complaints in a professional and prompt manner providing support to staff working within MP Pharmacy, addressing patients personally and responding promptly to all verbal and written complaints, carrying out any necessary investigations, drafting a written response to the patient for review by the Moorfields Private Pharmacy Operations and Development Manager and to implement any immediate actions required to avoid replication of the issues arising. 18. To ensure the correct management of stock in MP Pharmacy and clinical areas within outpatient clinics and at ward level. 19. To act as an Accredited Checking Pharmacy Technician (ACPT) and Medicines Management Technician as per service requirements and needs. 20. To generate invoices and manage invoice queries for outpatients and/or discharge prescriptions using Compucare system. 21. To collect prescription charges following relevant Standard Operating Procedures (SOPs). 22. To reconcile the contents of the Pharmacy Card machine with the Finance department staff on a daily basis. 23. To support the implementation of new medicines management strategies and be involved in projects or initiatives that seeks out new opportunities for delivering medicines management across Moorfields Private. 24. To ensure that quality monitoring systems are in place and that these are being used correctly and reported through agreed channels, and that appropriate actions are developed and implemented. 25. To undertake medicines quality management audits, prepare reports and action plans and to raise non-conformance to medicines related standards and support the development and tracking of mitigation plans. 26. To help audit the service against set standards and assist in the review of the service provision within MP Pharmacy. Education and Training 27. To liaise with the Lead Pharmacy Technician for Education & Training to ensure implementation of any E&T programmes for MP Pharmacy Technical staff. 28. To act as an NVQ assessor to support the E&T Lead Pharmacy Technician in the training of Pre-registration Trainee Pharmacy Technicians (PTPTs) and Assistant Technical Officers/apprentices within the MP Pharmacy. 29. Act as a role model and provide educational and training support for new members of staff, e.g. pre-registration Trainee Pharmacists, Accredited Checking Pharmacy Technicians (ACPTs), Pharmacy Technicians, Assistant Technical Officers (ATOs) and pharmacy students. 30. Undertake Continuing Professional Development (CPD) as required by the General Pharmaceutical Council (GPhC). 31. To co-ordinate and contribute to the training of other members of the multidisciplinary team within outpatient clinics and at ward level. Staff Management 32. To be responsible for recruitment and selection of dispensary technical staff and assistants. 33. To act as direct line manager to Pharmacy Technicians and other technical staff working within Moorfields Private Pharmacy and to be responsible for their appraisals, sickness absence and performance management and all related procedures for these groups of staff. 34. Assist in the supervision of all aspects of work by junior staff to ensure that procedures are carried out according to local policy and with due regard to the GPhC standards of conduct, ethics and performance.

Person Specification

Education / qualification

Essential

• NVQ level 3/BTEC equivalent in Pharmaceutical Science
• Registered as a pharmacy technician with GPhC
• Accredited Checking Pharmacy Technician (ACPT) qualification or working towards
• Educated to GCSE standard or equivalent including Maths and English

Desirable

• Practice Supervisor course or equivalent Experience

Experience

Essential

• Previous experience of providing a specialised pharmacy service
• Experience of managing audits, developing action plans and reassessing

Desirable

• Ophthalmology experience
• Experience in supervising & managing pharmacy staff
• Experience in working in a private sector

Skills

Essential

• Awareness and knowledge/experience of current issues within Pharmacy
• Basic IT skills

Personal Qualities

Essential

• Flexible to working evening and weekend shifts if required

Person Specification Education / qualification Essential NVQ level 3/BTEC equivalent in Pharmaceutical Science Registered as a pharmacy technician with GPhC Accredited Checking Pharmacy Technician (ACPT) qualification or working towards Educated to GCSE standard or equivalent including Maths and English Desirable Practice Supervisor course or equivalent Experience Experience Essential Previous experience of providing a specialised pharmacy service Experience of managing audits, developing action plans and reassessing Desirable Ophthalmology experience Experience in supervising & managing pharmacy staff Experience in working in a private sector Skills Essential Awareness and knowledge/experience of current issues within Pharmacy Basic IT skills Personal Qualities Essential Flexible to working evening and weekend shifts if required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital - Moorfields Private

9-11 Bath Street

London

EC1V 9LF

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital - Moorfields Private

9-11 Bath Street

London

EC1V 9LF

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job summary

We are looking for a highly skilled and motivated optometrist for a principal Optometrist post working within our City Road The post will consist of delivering highly specialist clinical care. Applicants need to have prior experience working in the hospital service and already have the relevant higher qualifications from the College of Optometrists or be working towards them (see Person Specification).

The successful applicants will be joining an enthusiastic and friendly team of consultants, optometrists, orthoptists, ophthalmic nurses and technicians working within the hospital. As well as joining the largest hospital optometry department that delivers sub-speciality care, research and education within the optometry sector. Moorfields provides high quality ophthalmology services across the full range of sub-specialities in hospital and community settings.

There are full and part time vacancies available.

Main duties of the job

To be the lead optometrist in the designated clinic/service for the Optometry Department.

To develop the role of optometrists within the service in conjunction with the Consultant Ophthalmologists within the clinics and the Service Lead and Head of Optometry.

To represent the hospital and the optometric profession in the teaching the management of conditions, by developing UK wide models of eye care.

To have overall responsibility for the clinical care and supervision of patients seen in the clinic.

To undertake highly specialist clinical activity requiring extensive knowledge, experience and expertise in management that includes a high proportion of tertiary referrals.

To have overall responsibility of the clinical supervision of clinical staff; To supervise all patient examinations carried out by the support/resident/placement/new to clinic Optometrist unless/until such time that the support/resident/new to clinic

To provide expert opinion to optometric and non-optometric colleagues on the management of complex cases within the designated Clinics and the Optometry Department.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Details

Date posted

10 September 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£66,274 to £73,496 a year per annum incl. HCAS, Will be pro rota'd if part time

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

273-DC-8270294

Job locations

Moorfields Eye Hospital NHSFT

City Road

London

EC1V 2PD

United Kingdom

Job description

Job responsibilities

To deliver highly specialist clinical patient care requiring extensive knowledge, experience and expertise in management that includes a high proportion of tertiary referrals. This activity requires regular use of a wide range of advanced clinical techniques requiring dexterity, precision and intense concentration; and the judgement, analysis and interpretation of the complex clinical findings with a range of management options.

Patient examinations will be comprehensive and commensurate with clinical experience beyond Masters Level (i.e. College of Optometrists Diploma in Glaucoma, College of Optometrists Diploma in Independent Prescribing). Skills and knowledge are commensurate with those of sub-specialty medical ophthalmology staff.

To make independent, patient-centred clinical decisions on management in the presence of uncertainty (for example where patients are unable to cooperate fully in clinical assessments or the evidence for management options is unclear).

To be autonomously responsible for medical treatment (including prescribing) and management of patients. To recognise when patient clinical findings require Consultant Ophthalmic opinions (eg regarding surgery). To refer patients with ocular comorbidity to other ophthalmological services appropriately.

As Clinic Lead in Optometrist-, to supervise all patient examinations carried out by the support/resident/placement/new to clinic Optometrist unless/until such time that the support/resident/new to clinic Optometrist has attained the appropriate College of Optometrists certificate or completed their competency sign off. To review all prescribing decisions unless the prescribing optometrist has the correct qualifications together with The College of Optometrists Diploma in Independent Prescribing and their scope of practice /area of prescribing is in that service.

To organise the session by reviewing all clinical records at the start of an Optometrist-led clinic to determine necessary additional clinical tests (eg: visual fields, imaging, auto-refraction) utilising the different staff groups efficiently (admin, technical, optometric).

To provide expert opinion to optometric and non-optometric colleagues on the management of complex cases within the designated Clinics and the Optometry Department.

To undertake a comprehensive range of complex optometry services at Moorfields and out-reach clinics. These include refraction (complex, diagnostic and paediatric), low vision clinics (paediatric, complex, employment). The post holder maintains a personal clinical workload within these services.

To refer patients for appropriate appliances (contact lenses, spectacles, low vision aids) and provide appropriate advice to patients on needs, treatment and corrective aids.

Job description Job responsibilities To deliver highly specialist clinical patient care requiring extensive knowledge, experience and expertise in management that includes a high proportion of tertiary referrals. This activity requires regular use of a wide range of advanced clinical techniques requiring dexterity, precision and intense concentration; and the judgement, analysis and interpretation of the complex clinical findings with a range of management options. Patient examinations will be comprehensive and commensurate with clinical experience beyond Masters Level (i.e. College of Optometrists Diploma in Glaucoma, College of Optometrists Diploma in Independent Prescribing). Skills and knowledge are commensurate with those of sub-specialty medical ophthalmology staff. To make independent, patient-centred clinical decisions on management in the presence of uncertainty (for example where patients are unable to cooperate fully in clinical assessments or the evidence for management options is unclear). To be autonomously responsible for medical treatment (including prescribing) and management of patients. To recognise when patient clinical findings require Consultant Ophthalmic opinions (eg regarding surgery). To refer patients with ocular comorbidity to other ophthalmological services appropriately. As Clinic Lead in Optometrist-, to supervise all patient examinations carried out by the support/resident/placement/new to clinic Optometrist unless/until such time that the support/resident/new to clinic Optometrist has attained the appropriate College of Optometrists certificate or completed their competency sign off. To review all prescribing decisions unless the prescribing optometrist has the correct qualifications together with The College of Optometrists Diploma in Independent Prescribing and their scope of practice /area of prescribing is in that service. To organise the session by reviewing all clinical records at the start of an Optometrist-led clinic to determine necessary additional clinical tests (eg: visual fields, imaging, auto-refraction) utilising the different staff groups efficiently (admin, technical, optometric). To provide expert opinion to optometric and non-optometric colleagues on the management of complex cases within the designated Clinics and the Optometry Department. To undertake a comprehensive range of complex optometry services at Moorfields and out-reach clinics. These include refraction (complex, diagnostic and paediatric), low vision clinics (paediatric, complex, employment). The post holder maintains a personal clinical workload within these services. To refer patients for appropriate appliances (contact lenses, spectacles, low vision aids) and provide appropriate advice to patients on needs, treatment and corrective aids.

Person Specification

Qualifications

Essential

• BSc (Hons) Optometry
• Specialist College of Optometrist Prof Cert Qualifications

Desirable

• Specialist College of Optometrist Prof Cert Qualifications
• Specialist College of Optometrist Higher Qualifications
• Specialist College of Optometrist Diploma in Independent Prescribing
• MSc/PhD in Optometry/Ophthalmology

Professional Registration

Essential

• General Optical Council Registration

Experience

Essential

• Post-qualification Hospital experience > 5 years
• Hospital extended role experience >3 years
• Experience of examining vulnerable groups of patients e.g. CYP / additional needs
• Experience with clinical teaching
• Experience with supervision of junior staff
• Experience in audit

Desirable

• Experience with line management and appraisal
• Experience in research
• Experience of dealing with quality and safety issues e.g. complaints, incidents, risk assessment
• Experience of formal undergraduate/postgraduate teaching
• Experience of presenting at national and international meetings and conferences
• Experience of writing protocols, competencies and Standard Operating Procedures

Skills

Essential

• Competent use of a slit-lamp to examine the anterior and posterior eye with specialist lenses
• Competent performance of retinoscopy
• Ability to analyse and interpret ocular imaging e.g. OCT, visual fields, topography to an expert clinical level e.g diagnosis and formulate management plans

Desirable

• Ability to write detailed clinical summaries
• Excellent interpersonal skills highlighting the complexity of multidisciplinary team working, in challenging work environments, and the overall needs of the service. multidisciplinary working
• Advanced planning and organisational skills
• Ability to sensitively manage staff and patients with respect to their emotional well being
• Expertly and effectively communicate sensitive and complex information in a range of situations e.g. clinical information to patients, unwelcome & bad news, or where there may be barriers to understanding e.g. patients with additional needs and other sensory impairments.
• Ability to identify service improvement needs and innovate solutions

Person Specification Qualifications Essential BSc (Hons) Optometry Specialist College of Optometrist Prof Cert Qualifications Desirable Specialist College of Optometrist Prof Cert Qualifications Specialist College of Optometrist Higher Qualifications Specialist College of Optometrist Diploma in Independent Prescribing MSc/PhD in Optometry/Ophthalmology Professional Registration Essential General Optical Council Registration Experience Essential Post-qualification Hospital experience > 5 years Hospital extended role experience >3 years Experience of examining vulnerable groups of patients e.g. CYP / additional needs Experience with clinical teaching Experience with supervision of junior staff Experience in audit Desirable Experience with line management and appraisal Experience in research Experience of dealing with quality and safety issues e.g. complaints, incidents, risk assessment Experience of formal undergraduate/postgraduate teaching Experience of presenting at national and international meetings and conferences Experience of writing protocols, competencies and Standard Operating Procedures Skills Essential Competent use of a slit-lamp to examine the anterior and posterior eye with specialist lenses Competent performance of retinoscopy Ability to analyse and interpret ocular imaging e.g. OCT, visual fields, topography to an expert clinical level e.g diagnosis and formulate management plans Desirable Ability to write detailed clinical summaries Excellent interpersonal skills highlighting the complexity of multidisciplinary team working, in challenging work environments, and the overall needs of the service. multidisciplinary working Advanced planning and organisational skills Ability to sensitively manage staff and patients with respect to their emotional well being Expertly and effectively communicate sensitive and complex information in a range of situations e.g. clinical information to patients, unwelcome & bad news, or where there may be barriers to understanding e.g. patients with additional needs and other sensory impairments. Ability to identify service improvement needs and innovate solutions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital NHSFT

City Road

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital NHSFT

City Road

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an administrator with previous supervisory experience to join the Accident & Emergency service at Moorfields Eye Hospital, supervising the admin team at the weekends and Mondays (including bank holidays).

The working pattern for this part-time role is:

Saturday & Sunday Variable shifts between 08:00-19:00- shifts allocated on a rota basis according to department needs

Monday 13:00 -21:00(including bank holidays)

The post holder will support the administrative team to provide a comprehensive and efficient reception and administration service. Effective communication, attention to detail and excellent customer service principles are essential skills required for this role.

The successful candidate will have the opportunity to develop leadership skills through the internal learning and development programme.

Please note we cannot offer sponsorship for this role.

Main duties of the job

Provide comprehensive and efficient reception and administration service both in person and virtually for video consultations.

Coordinate work of the A&E coordinators on day to day basis.

Supervise, train and support A&E coordinators to deliver excellent customer service to patients.

Overall management responsibility for delegated members of the admin staff.

Working with service managers to ensure key performance indicators are met.

Using patient administration systems to manage patient registration, appointment bookings and referrals.

To be responsible for ensuring high standards of data entry and quality are achieved and sustained across the service.

To provide cross-cover within the supervisor team when required.

Liaise with teams across the hospital network to resolve patient queries.

About us

What's in it for You?

At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:

o Competitive salary (including high-cost area supplement)

o Membership of the NHS Pension Scheme

o 24/7 independent counselling support

o Career-long learning and development opportunities

o Excellent transport connections

o Access to NHS and Blue Light discount schemes

o Free Pilates classes

o Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Job summary

This is an exciting opportunity to join Moorfields Eye Hospital at a pivotal time in our journey. As we prepare for the implementation of a new Electronic Patient Record (EPR) system and our future move to a new state-of-the-art hospital building, we are looking for an enthusiastic and motivated Assistant Divisional Manager to support the Access Operations Directorate through this period of significant transformation.

Working alongside an experienced Assistant Divisional Manager and reporting to the Divisional Manager, this newly created 12-month fixed term post will play a key role in ensuring operational stability while helping to deliver service improvements that will shape the future of patient access across the Trust.

The role will have a particular focus on our Booking Centre functions, including referral registration, appointment booking, waiting list management and responding to patient enquiries. This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to contribute to meaningful organisational change while supporting frontline services.

This is a challenging but rewarding role. There is plenty to do, ambitious transformation programmes underway, and significant opportunities to make a real difference to patients, staff and services.

Main duties of the job

As Assistant Divisional Manager, you will support the operational delivery and continuous improvement of Access Operations services, ensuring patients receive a responsive, efficient and high-quality service.

You will work closely with clinical, operational and corporate colleagues to support day-to-day service delivery while helping to implement key transformation initiatives across the Directorate.

Key responsibilities include:

• Supporting operational performance across Access Operations services, including waiting list and access targets.
• Providing leadership and management to Booking Centre teams, supporting managers and staff to deliver high-quality services.
• Leading and supporting service improvement projects to enhance efficiency, patient experience and operational performance.
• Supporting delivery of the Trust's Electronic Patient Record programme and wider organisational transformation activities.
• Contributing to workforce planning, staff development and employee relations matters.
• Supporting budget management, business planning and financial performance.
• Monitoring service risks, incidents and complaints, ensuring appropriate actions and learning are embedded.
• Building effective relationships with clinical and non-clinical stakeholders across the organisation.
• Deputising for the Divisional Manager where required.

This role offers significant exposure to operational leadership, programme delivery and service transformation.

About us

At Moorfields, we invest in your wellbeing, development and future. Benefits include:

Competitive NHS salary including High Cost Area Supplement

NHS Pension Scheme membership

Extensive learning and development opportunities

Employee Assistance Programme with 24/7 confidential support

Excellent transport links

NHS and Blue Light discounts

Free Pilates classes

Flexible working opportunities where service needs allow

Supportive leadership and opportunities to develop your career.

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Job summary

Are you an organised, customer-focused professional who thrives in a busy environment? We are recruiting for a range of exciting Band 3 Administrative and Clerical roles across several services at Moorfields Eye Hospital.

These opportunities are ideal for individuals who enjoy working with people, providing excellent customer service, and keeping multiple priorities moving at the same time. No two days are the same, so we're looking for candidates who are adaptable, proactive, and able to remain calm and effective in a fast-paced environment.

Successful candidates will be confident communicators, skilled at building positive relationships with patients, colleagues, and stakeholders. You'll be able to manage competing demands, solve problems, and contribute to delivering an exceptional experience for our patients.

To support these recruitment opportunities, we will be hosting an Assessment Day on 9 October, giving candidates the chance to showcase their skills, experience, and potential in a supportive and engaging environment.

Main duties of the job

We're looking for people who can demonstrate:

• Excellent customer service and communication skills
• Strong organisational abilities and attention to detail
• The ability to manage multiple priorities simultaneously
• A flexible and adaptable approach to work
• Confidence working both independently and as part of a team
• A commitment to delivering outstanding patient care and service

Join us and play a vital role in supporting one of the world's leading eye hospitals while developing your career within the NHS.

About us

What's in it for You?

At Moorfields, we invest in you--your growth, your wellbeing, your future.You'll join a flexible, supportive organisation offering:

o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Job summary

An exciting opportunity is available for a Specialty Manager in the City Road Division at Moorfields Eye Hospital.

We are looking for an experienced Specialty Manager to join the team, working in the Paediatrics, Strabismus and Neuro-ophthalmology departments.

The post holder will play a vital role in the day-to-day operational management for these services within the division and line management of the administrative team.

This is an exciting time to join the team as we prepare to implement a brand new electronic patient record (EPR) system and relocate to a new centre in 2027.

The post will be a 12 month fixed term contract.

Main duties of the job

The main duties of the Specialty Manager role include:

• Operational management of outpatient, admitted and emergency pathways within the services
• Management of a busy and dynamic administrative department
• Management of formal HR processes
• Contribution to service improvement, strategy and financial management.

A full and detailed job description and person specification is included.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

Salary including High-Cost Area Supplement

Opportunity to join the NHS Pension Scheme

Free 24/7 independent counselling service

Learning and development opportunities

Easy and quick transport links

A range of attractive benefits and discounts

Access to Blue Light Card and other NHS Discount Schemes

Free Pilates classes

Full support and training to develop your skills

Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.