Job description

Job responsibilities

The Bank Senior HCA plays a key role in our Community Services team. This service includes the Hospice at Home team, Overnight Nursing service, the Wellbeing Programme, and the Rapid Response service, which is delivered in partnership with South Warwickshire NHS Foundation Trust.

When working within the Hospice at Home team, the Senior HCA will provide high-quality palliative and end-of-life care to patients and their families in their own homes. This care involves supporting patients with personal care, emotional wellbeing, and practical needs. The role will also include delivering periods of respite care, offering essential support and rest to family members and carers during what is often an emotionally challenging time.

A key part of the role involves close collaboration with colleagues from the NHS, social services, local care homes, and voluntary sector organisations to ensure that each patient's preferences, particularly the wish to remain and die at home are fully supported and respected.

Within the Wellbeing Programme, the Senior Health Care Assistant will work as part of a multidisciplinary team to enhance the quality of life for patients and those close to them within the hospice setting. This will involve promoting a reablement approach and contributing to wellbeing-focused models of care that support patients to maintain their independence, dignity, and comfort.

There may be occasions when the Senior Health Care Assistant is required to support the Rapid Response team. In this capacity, they will work alongside an experienced, qualified palliative care nurse to deliver urgent care to patients experiencing distressing or uncontrolled symptoms that require immediate intervention. This is an essential part of our round-the-clock care provision, ensuring that patients receive timely and appropriate support during crisis situations.

The ideal candidate will have relevant experience in delivering palliative, end-of-life, or community-based care. They will demonstrate excellent communication and interpersonal skills, with the ability to offer emotional support to patients and families in often sensitive and difficult circumstances. The ability to work both independently and as part of a team is essential.

A recognised HCA qualification (or equivalent experience) is required, along with a commitment to maintaining the highest standards of patient care, confidentiality, and professionalism. Due to the nature of the role, applicants should be resilient, empathetic, and possess strong time management skills.

This is an incredibly rewarding opportunity to make a real difference in the lives of patients and families facing some of lives most difficult moments. If you are passionate about delivering compassionate, person-centred care within a supportive community setting, we would be delighted to hear from you. Please contact the hospice if you would like more information or the opportunity of an informal visit.

Person Specification

Experience

Essential

• A minimum of 1 years care experience with palliative/end of life patients (any setting) Able to work autonomously and as part of team Evidence of excellent communication skills Experience of supervising/supporting team members

Desirable

• Experience of CQC compliance and evidencing regulations in practice

Qualifications

Essential

• Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent

Desirable

• Level 3 Diploma or equivalent certificate in palliative/end of life care Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mary Ann Evans Hospice

Address

Eliot Way

Nuneaton

Warwickshire

CV10 7QL

United Kingdom

Employer's website

https://www.maryannevans.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Bank Senior HCA plays a key role in our Community Services team. This service includes the Hospice at Home team, Overnight Nursing service, the Wellbeing Programme, and the Rapid Response service, which is delivered in partnership with South Warwickshire NHS Foundation Trust.

When working within the Hospice at Home team, the Senior HCA will provide high-quality palliative and end-of-life care to patients and their families in their own homes. This care involves supporting patients with personal care, emotional wellbeing, and practical needs. The role will also include delivering periods of respite care, offering essential support and rest to family members and carers during what is often an emotionally challenging time.

A key part of the role involves close collaboration with colleagues from the NHS, social services, local care homes, and voluntary sector organisations to ensure that each patient's preferences, particularly the wish to remain and die at home are fully supported and respected.

Within the Wellbeing Programme, the Senior Health Care Assistant will work as part of a multidisciplinary team to enhance the quality of life for patients and those close to them within the hospice setting. This will involve promoting a reablement approach and contributing to wellbeing-focused models of care that support patients to maintain their independence, dignity, and comfort.

There may be occasions when the Senior Health Care Assistant is required to support the Rapid Response team. In this capacity, they will work alongside an experienced, qualified palliative care nurse to deliver urgent care to patients experiencing distressing or uncontrolled symptoms that require immediate intervention. This is an essential part of our round-the-clock care provision, ensuring that patients receive timely and appropriate support during crisis situations.

The ideal candidate will have relevant experience in delivering palliative, end-of-life, or community-based care. They will demonstrate excellent communication and interpersonal skills, with the ability to offer emotional support to patients and families in often sensitive and difficult circumstances. The ability to work both independently and as part of a team is essential.

A recognised HCA qualification (or equivalent experience) is required, along with a commitment to maintaining the highest standards of patient care, confidentiality, and professionalism. Due to the nature of the role, applicants should be resilient, empathetic, and possess strong time management skills.

This is an incredibly rewarding opportunity to make a real difference in the lives of patients and families facing some of lives most difficult moments. If you are passionate about delivering compassionate, person-centred care within a supportive community setting, we would be delighted to hear from you. Please contact the hospice if you would like more information or the opportunity of an informal visit.

Person Specification

Qualifications

Essential

• Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent

Desirable

• Level 3 Diploma or equivalent certificate in palliative/end of life care
• Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia

Experience

Essential

• A minimum of 1 years care experience with palliative/end of life patients (any setting)
• Able to work autonomously and as part of team
• Evidence of excellent communication skills
• Experience of supervising/supporting team members

Desirable

• Experience of CQC compliance and evidencing regulations in practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mary Ann Evans Hospice

Address

Mary Ann Evans Hospice

Eliot Way

Nuneaton

Warwickshire

CV10 7QL

United Kingdom

Employer's website

https://www.maryannevans.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Bank Senior HCA plays a key role in our Community Services team. This service includes the Hospice at Home team, Overnight Nursing service, the Wellbeing Programme, and the Rapid Response service, which is delivered in partnership with South Warwickshire NHS Foundation Trust.

When working within the Hospice at Home team, the Senior HCA will provide high-quality palliative and end-of-life care to patients and their families in their own homes. This care involves supporting patients with personal care, emotional wellbeing, and practical needs. The role will also include delivering periods of respite care, offering essential support and rest to family members and carers during what is often an emotionally challenging time.

A key part of the role involves close collaboration with colleagues from the NHS, social services, local care homes, and voluntary sector organisations to ensure that each patient's preferences, particularly the wish to remain and die at home are fully supported and respected.

Within the Wellbeing Programme, the Senior Health Care Assistant will work as part of a multidisciplinary team to enhance the quality of life for patients and those close to them within the hospice setting. This will involve promoting a reablement approach and contributing to wellbeing-focused models of care that support patients to maintain their independence, dignity, and comfort.

There may be occasions when the Senior Health Care Assistant is required to support the Rapid Response team. In this capacity, they will work alongside an experienced, qualified palliative care nurse to deliver urgent care to patients experiencing distressing or uncontrolled symptoms that require immediate intervention. This is an essential part of our round-the-clock care provision, ensuring that patients receive timely and appropriate support during crisis situations.

The ideal candidate will have relevant experience in delivering palliative, end-of-life, or community-based care. They will demonstrate excellent communication and interpersonal skills, with the ability to offer emotional support to patients and families in often sensitive and difficult circumstances. The ability to work both independently and as part of a team is essential.

A recognised HCA qualification (or equivalent experience) is required, along with a commitment to maintaining the highest standards of patient care, confidentiality, and professionalism. Due to the nature of the role, applicants should be resilient, empathetic, and possess strong time management skills.

This is an incredibly rewarding opportunity to make a real difference in the lives of patients and families facing some of lives most difficult moments. If you are passionate about delivering compassionate, person-centred care within a supportive community setting, we would be delighted to hear from you. Please contact the hospice if you would like more information or the opportunity of an informal visit.

Person Specification

Qualifications

Essential

• Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent

Desirable

• Level 3 Diploma or equivalent certificate in palliative/end of life care
• Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia

Experience

Essential

• A minimum of 1 years care experience with palliative/end of life patients (any setting)
• Able to work autonomously and as part of team
• Evidence of excellent communication skills
• Experience of supervising/supporting team members

Desirable

• Experience of CQC compliance and evidencing regulations in practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mary Ann Evans Hospice

Address

Mary Ann Evans Hospice

Eliot Way

Nuneaton

Warwickshire

CV10 7QL

United Kingdom

Employer's website

https://www.maryannevans.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see supporting document for full Job Description and Person Specification.

A brief overview of Principal Duties & Responsibilities:

The SHCA role will be under the supervision of a RN as per recommendations from the Cavendish (2015) and Willis (2015) reports.

1. To support the Clinical Services Team Leader (CSTL) and RNs by providing a confident presence to which individuals can turn for assistance and support and be an advocate for the patients with palliative care needs within the Mary Ann clinical services settings.

2. To support the assessment, planning, implementation and evaluation of patient needs under the direction and supervision of RN, ensuring personalised care is delivered and using evidence-based practice.

3. Provide compassionate care and support to patients with life-limiting illnesses in their own home.

4. Deliver personal care, including assistance with mobility, continence, hygiene, comfort, and repositioning where required.

5. Providing respite to support carers by enabling them to rest whilst knowing their loved one is being safely cared for.

6. Be a competent practitioner demonstrating an evidence-based approach, acting as a resource and advisor to other colleagues, students, patients and carers.

7. Recognise changing patient and carer needs, condition or circumstances and report these to appropriately to either Rapid Response, community nursing colleagues and/or GP, RN or CSTL.

8. To assist in providing holistic care in partnership with the patient/family (and other care providers) for those with palliative and end of life needs

a. Personal care

b. Dressings

c. Transferring/mobilising safely

d. Emotional support

e. Assist with all other aspects of care e.g., assist with nutritional requirements, observe pressure areas.

Person Specification

Qualifications

Essential

• Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent.
• Maths and English/GCSE Level 4 or equivalent.

Desirable

• Level 3 Diploma or equivalent certificate in palliative/end of life care
• Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia

Experience

Essential

• Experience with palliative/end of life patients (any setting)
• Able to work autonomously and as part of team.
• Evidence of excellent communication skills

Desirable

• Experience of CQC compliance and evidencing regulations in practice
• Experience of supervising/supporting team members

Other Job Requirements

Essential

• Wear uniform when in clinical practice
• Dress in a manner that conforms to accepted formal code of business dress.
• Hold a current clean driving licence and daily access to a vehicle to enable travel as required.
• Flexible approach to work including weekend working where necessary.
• Ability to work in non-smoking environment
• Ambassador for the organisation

Skills and Knowledge

Essential

• Fundamental care skills and specifically in palliative and end of life care
• Communication Skills relevant to palliative/end of life care
• Excellent planning and organising skills.
• Adapting to and managing change
• Understanding of current issues and initiatives relating to palliative care
• IT skills ability to use computer, email, smart phone etc.
• Excellent interpersonal skills communication with patients, health and social care professionals and the wider multi-professional team encompassing verbal and written skills including:
• oMotivation of staff
• oTeam building
• oDecision making
• oConflict management
• oProblem Solving
• Excellent skills in writing and maintaining plans of care.
• Must be able to demonstrate an understanding of the need for confidentiality in all aspects of the work environment

Desirable

• Evidence of effective teaching and mentoring
• Able to write succinct and informative report.
• Conversant with CQC regulations and implications on safe, effective, caring, responsive, well-led services.

Aptitudes & Attributes

Essential

• A personal approach and caring nature
• Self-motivated and have initiative.
• Have an excellent telephone manner.
• Resourceful and creative
• Ability to relate to the multi-disciplinary team in Mary Ann and with key partner provider colleagues.
• Willing to participate in lifelong learning ethos.
• A high level of accuracy and attention to detail
• Ability to prioritise tasks, appropriately delegate and manage time effectively.

Desirable

• Able to recognise coping strengths for themselves and others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mary Ann Evans Hospice

Address

Eliot Way

Nuneaton

Warwickshire

CV10 7QL

United Kingdom

Employer's website

https://www.maryannevans.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Senior Health Care Assistant plays a key role in our Community Services team. This service includes the Hospice at Home team, the Wellbeing Programme, and the Rapid Response service, which is delivered in partnership with South Warwickshire NHS Foundation Trust.

This role will primarily be focused on supporting patients within the Hospice at Home and Wellbeing Programme, working across a 7-day rota between the hours of 8:00am and 8:00pm. On occasion, the postholder will be required to work within the Rapid Response team, which is a 24-hour service and will include internal rotation onto night shifts from 8:00pm to 8:00am.

When working within the Hospice at Home team, the Senior Health Care Assistant will provide high-quality palliative and end-of-life care to patients and their families in their own homes. This care involves supporting patients with personal care, emotional wellbeing, and practical needs. The role will also include delivering short periods of respite care, offering essential support and rest to family members and carers during what is often an emotionally challenging time.

A key part of the role involves close collaboration with colleagues from the NHS, social services, local care homes, and voluntary sector organisations to ensure that each patient's preferences, particularly the wish to remain and die at home are fully supported and respected.

Within the Wellbeing Programme, the Senior Health Care Assistant will work as part of a multidisciplinary team to enhance the quality of life for patients and those close to them within the hospice setting. This will involve promoting a reablement approach and contributing to wellbeing-focused models of care that support patients to maintain their independence, dignity, and comfort.

There may be occasions when the Senior Health Care Assistant is required to support the Rapid Response team. In this capacity, they will work alongside an experienced, qualified palliative care nurse to deliver urgent care to patients experiencing distressing or uncontrolled symptoms that require immediate intervention. This is an essential part of our round-the-clock care provision, ensuring that patients receive timely and appropriate support during crisis situations.

The ideal candidate will have relevant experience in delivering palliative, end-of-life, or community-based care. They will demonstrate excellent communication and interpersonal skills, with the ability to offer emotional support to patients and families in often sensitive and difficult circumstances. The ability to work both independently and as part of a team is essential, along with a flexible approach to working patterns, including the ability to cover occasional night shifts.

A recognised Health Care Assistant qualification (or equivalent experience) is required, along with a commitment to maintaining the highest standards of patient care, confidentiality, and professionalism. Due to the nature of the role, applicants should be resilient, empathetic, and possess strong time management skills.

This is an incredibly rewarding opportunity to make a real difference in the lives of patients and families facing some of lifes most difficult moments. If you are passionate about delivering compassionate, person-centred care within a supportive and collaborative community setting, we would be delighted to hear from you. Please contact the hospice if you would like the opportunity of an informal visit.

Person Specification

Qualifications

Essential

• Level 3 Diploma/NVQ Level 3 in Health and Social Care for adults or equivalent. |Maths and English GCSE level 4 or equivalent

Desirable

• Level 3 Diploma or equivalent certificate in palliative/end of life care
• Level 2 or 3 Diploma/NVQ Level 2 or 3 in awareness of dementia

Experience

Essential

• A minimum of 1 years care experience working within NHS or a care setting.
• Able to work autonomously and as part of team
• Evidence of excellent communication skills
• Experience of supervising/supporting team members

Desirable

• Experience working in palliative or end of life care.
• Experience of CQC compliance and evidencing regulations in practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mary Ann Evans Hospice

Address

Mary Ann Evans Hospice

Eliot Way

Nuneaton

Warwickshire

CV10 7QL

United Kingdom

Employer's website

https://www.maryannevans.org.uk/ (Opens in a new tab)