Job description

Job responsibilities

Working within the Early Years Service you will hold a caseload of children under 5 who present with a variety of speech language and communication needs. This includes children with social communication differences, developmental language disorder, stammering and speech disorders.

The post-holder will manage their own caseload and will support more junior staff through supervision, competency development and annual appraisal. Part of the role will involve training education staff and other partner agencies within Newham. The role will involve managing shared team caseloads and jointly planning and allocating work equitably across the team. There will be opportunity tolead service improvement work along with audit and pathway development. The post holder will on occasion deputise for the Early Years 8a Clinical Lead.

The successful applicant will have relevant experience of working with children and families, especially where a diagnosis of autism has been given, in providing support within early years settings including writing EHC needs assessment reports and participating in annual reviews. Previous experience of autism diagnostic work is desirable but not essential.

Person Specification

Education/ Qualification

Essential

• Recognised Speech and Language Therapy Degree/Post graduate degree Qualification or equivalent
• Health Professions Council - Licence to Practice
• Evidence of successful completion of relevant specialist short courses

Experience

Essential

• Relevant clinical experience
• Relevant specialist experience post qualification
• In-depth experience within specialist area

Knowledge and Skills

Essential

• Excellent interpersonal skills - including observation, listening and empathy skills
• Highly developed Negotiation and Problem-solving skills
• Ability to work independently
• Demonstrates excellent analytical and reflection skills
• Well developed concentration
• Skills in planning, assessing and implementing intervention for client group
• Awareness and sensitivity to the needs of clients from a range of ethnic and linguistic backgrounds
• Excellent presentation skills, both written and verbal including ability to write clear and concise reports
• Excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Child Development Centre West Ham Lane

84 West Ham Lane

London

E15 4PT

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Duty Managers responsibilities will include:

• Coordinating daily operations and ensuring reception and administrative services run smoothly.

• Organising staffing and workloads so that the right people are in the right place at the right time.

• Monitoring key workflows, including appointments, prescriptions, electronic tasks, documents, correspondence and laboratory reports.

• Prioritising urgent work, setting clear deadlines and escalating concerns appropriately.

• Supporting clinical session planning and ensuring appointment availability meets service requirements.

• Providing day-to-day leadership, guidance, training and performance support to team members.

• Leading team huddles and communicating important operational updates.

• Maintaining a professional, welcoming and well-organised environment for patients, visitors and colleagues.

• Supporting patients with complex enquiries or concerns and assisting with complaint resolution.

• Responding effectively to service pressures, late-running clinics, incidents and emergencies.

• Ensuring practice policies, CQC requirements, health and safety procedures and mandatory checks are followed and recorded.

• Providing hands-on support across reception and other administrative functions when required.

The duties listed above are not exhaustive, and the postholder may be asked to undertake other appropriate responsibilities within their skills and experience.

Person Specification

Essential

Essential

• A welcoming, professional and patient-focused approach.
• Excellent verbal and written communication skills, with the confidence to communicate with patients, colleagues and senior managers.
• Strong organisational skills and the ability to prioritise effectively in a busy and changing environment.
• Ability to remain calm, make sound operational decisions and escalate concerns appropriately.
• Ability to lead, motivate, support and develop team members.
• Ability to work independently, use initiative and contribute effectively as part of a wider team.
• Flexible and reliable, with the ability to work 30 hours per week across Stratford Health Centre and The Forest Practice according to operational requirements.

Qualifications

Essential

• Good standard of general education, including English and mathematics at GCSE/Level 2 or equivalent, or demonstrable equivalent literacy and numeracy skills.

Desirable

• Qualification in leadership, management, business administration or healthcare management.
• NHS leadership or primary care management training.

Experience

Essential

• Experience of working in a busy administrative, reception or customer-facing environment.
• Experience of supervising, coordinating or providing day-to-day guidance to a team.
• Experience of organising staffing, allocating work and managing competing priorities.
• Experience of monitoring workflows and ensuring urgent tasks are completed or escalated appropriately.
• Experience of handling complex enquiries, complaints or difficult situations professionally.
• Experience of maintaining accurate records and handling confidential or sensitive information.
• Competent use of standard computer systems, including email, document management and Microsoft Office applications.

Desirable

• Experience of working within general practice, primary care or another NHS healthcare setting.
• Experience of preparing staff rotas and coordinating cover for planned or unexpected absences.
• Familiarity with primary care workflows, including appointments, prescriptions, clinical correspondence, electronic tasks and test results.
• Experience of supporting formal complaint investigations.
• Experience of using EMIS Web.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stratford Health Centre | The Forest Practice

Address

121-123 The Grove

Stratford

London

E15 1EN

United Kingdom

Employer's website

https://www.stratford.healthcentre.co.ukwww.stratford.healthcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Experience

Essential

• Broad audiology experience as a band 5
• Experience of working within the NHS

Desirable

• Small area of responsibility within audiology
• Home visit experience

Skills

Essential

• Ability to prioritise, innovate & work as part of a multi-disciplinary team
• Excellent IT skills
• Regular attendance & good time keeping in the workplace
• An enquiring interest in Audiology
• A commitment to offer only a high quality service

Knowledge

Essential

• Knowledge of Audiological test procedures
• Deaf Awareness

Desirable

• Theoretical knowledge of Paediatric Audiology, and advanced Audiological test techniques.

Qualifications

Essential

• Audiology Degree with evidence of clinical competence or MSc in Audiological Science with evidence of clinical competence.
• Registration with RCCP as an Audiologist or HCPC as a Clinical Scientist (Audiology)
• Registration with RCCP as an Audiologist or HCPC as a Clinical Scientist (Audiology)

Desirable

• Evidence of CPD
• British Sign Language
• Membership of BAA and/or BSA

Communication

Essential

• Ability to share knowledge and engage others in projects
• Excellent oral and written communication skills
• To communicate effectively with colleagues and patients and carers.
• To use effective verbal and non-verbal communication

Other

Essential

• Ability to formulate appropriate care plans and seek further assistance when required.
• Ability to work on own initiative and take routine decisions.
• Sufficient to perform the duties of the post with any aids and adaptations

Desirable

• Awareness of budgetary limitation & constraint

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Specification:

This is a part time position for 15 hours per week.

The post holder is required to start at 7am, there is some flexibility regarding finishing times and which days of the week they work, ideally 3 days, 5 hours each day.

Duties and responsibilities:

• Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
• Collection of sample(s) of blood in accordance with training and procedures
• Ensuring samples are stored in appropriate containers
• Accurate, legible labelling of all samples to confirm patient identity
• Checking patient identification against GP/nurse request and confirming with patient whenever possible
• Recording collection of blood sample in patient record in accordance with practice procedure
• Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
• Ensuring that anomalies are reported to a senior member of staff
• Notifying the GP/nurse of any significant patient issues
• Liaising with and assisting members of the nursing team

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health, safety and security as defined in the practice handbook. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
• Responsible for hand hygiene across the practice
• Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Safe management of sharps procedures, including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum twice annually)
• Routine management of own team / team areas, and maintenance of work space standards
• Waste management, including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Experience

Essential

• Experience of taking blood in a clinical setting
• Experience of working within a nursing team
• Experience of dealing with vulnerable patients

Desirable

• Experience of working in a GP Surgery
• Experience using EMIS Web/ TQUEST
• Experience using the vacutainer system

Qualifications

Essential

• Phlebotomy Qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tollgate Medical Centre

Address

Tollgate Medical Centre

220 Tollgate Road

London

E6 5JS

United Kingdom

Employer's website

https://www.tollgatemedicalcentre.nhs.uk/ (Opens in a new tab)