Job summary

We are looking for a motivated individual to join our dynamic pharmacy team and train to become a pharmacy technician registered with the General Pharmaceutical Council (GPhC).

This cross-sector rotational programme includes placements with London Ambulance Service NHS Trust and our training partner, Barts Health NHS Trust, at St Bartholomews Hospital.

The successful candidate will be enrolled on a two-year apprenticeship programme starting March 2027 and supported to develop the knowledge, skills and behaviours required to qualify and register as a pharmacy technician.

Applicants must:

• Hold a minimum of five GCSEs, or equivalent qualifications, at grade C/4 or above.
• Include English Language, Mathematics and Science among those qualifications, together with two other GCSEs or equivalent qualifications.
• Meet the eligibility criteria for a UK apprenticeship. (Any eligible visa's must cover the dates of the whole period of the apprenticeship programme).

Main duties of the job

The main duties of the role include:

• To undertake the BTEC Level 3 Diploma in the Principles and Practice for Pharmacy Technicians Qualification.
• Work on a rotational basis, gaining competencies and experience as defined by the BTEC Level 3 Diploma in the Principles and Practice for Pharmacy Technicians Qualification. A practice/clinical supervisor will beallocatedfor each rotation andoverallthe education supervisor will manage the training programme.

Under the supervision of a PharmacyTechnicianyou will:

• Agreeing learning objectives, collecting evidence and being assessed by an assessor or expert witness in each rotation in line with the training plan
• Attending college once a week and taking responsibility for developing the knowledge and skills needed to become competent in the role
• Collecting evidence and preparing for assessments during allocated work time
• Undertaking a wide range of rotational duties, including dispensing for inpatients and outpatients; supplying medicines to wards and departments; procuring and receiving stock from suppliers; maintaining stock; and supporting medicines optimisation

All duties will be undertaken under the supervision of an appropriately registered pharmacy professional and in accordance with local standard operating procedures

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.

• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.

• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

The medicines Pharmacy function within the Trust has grown rapidly over the past five years. Our close-knit team works well together and has delivered significant innovation and service improvement. This programme also offers valuable experience within the pharmacy service at St Bartholomews Hospital, providing a broad cross-sector learning experience.

This opportunity would suit a dynamic and enthusiastic individual who is committed to becoming a registered pharmacy technician and is passionate about pharmacy. You will join a supportive team in which innovation, learning & continuous improvement are encouraged.

Job summary

This is an exciting opportunity to join the Pharmacy Team at London Ambulance Service NHS Trust and play a leading role in delivering a portfolio of strategic pharmacy programmes and transformation initiatives that support safe, effective and high-quality patient care.

The Programme Manager will be responsible for leading the planning, coordination, implementation and evaluation of complex pharmacy programmes and projects, ensuring successful delivery against agreed objectives, timescales, budgets and quality standards. The post holder will work closely with the Chief Pharmacist, pharmacy leadership team, operational colleagues, clinical services, corporate departments, NHS partners and external suppliers to deliver transformation and continuous improvement across medicines management services.

The role will focus on delivering programmes that enhance patient safety, strengthen medicines governance, improve operational efficiency and support innovation across the Trust. This may include digital transformation initiatives, controlled drugs governance developments, medicines supply chain improvements, service redesign and implementation of national and local strategic priorities.

The successful candidate will provide expert programme management support across a diverse portfolio of work and ensure alignment with the Trust's strategic objectives, pharmacy strategy and wider NHS priorities.

Main duties of the job

This is an excellent opportunity to utilise programme and project management expertise to deliver transformational change. Working closely with the Chief Pharmacist and senior pharmacy leadership team, you will lead the delivery of a portfolio of pharmacy programmes and projects from initiation through to implementation, embedding robust governance, risk management and benefits realisation throughout the programme lifecycle.

You will be responsible for:

• Leading complex pharmacy transformation programmes and projects.
• Developing and maintaining programme plans, milestones, risks, issues and benefits realisation frameworks.
• Providing programme management expertise and support to senior responsible officers and project leads.
• Coordinating multidisciplinary teams and stakeholders to ensure successful programme delivery.
• Monitoring programme performance and reporting progress through appropriate governance structures.
• Managing programme risks, dependencies and resource requirements.
• Supporting the development and implementation of business cases and service improvement initiatives.
• Ensuring programmes are delivered in accordance with Trust policies, regulatory requirements and best practice programme management methodologies.

About us

The Pharmacy Team plays a critical role in supporting frontline patient care through medicines governance, medicines supply, controlled drugs management, clinical assurance, digital transformation and service improvement.

We are an ambitious, forward-thinking team committed to delivering safe, effective and innovative pharmacy services. Our programmes range from digital medicines systems and medicines governance improvements to large-scale transformation initiatives that directly support patient safety and operational delivery. We work collaboratively with operational, clinical and corporate colleagues, as well as external partners, suppliers and NHS organisations across London and nationally.

We are proud of our inclusive, supportive and professional culture, where teamwork, respect and continuous improvement are at the heart of everything we do. This role offers the opportunity to lead high-profile programmes that make a real difference to patients, staff and the wider organisation.

This is a site-based role requiring regular attendance across London Ambulance Service locations and travel between Trust sites to support programme delivery, stakeholder engagement, implementation activities and governance meetings.

Job summary

The Mental Health Specialist Practitioner will provide specialist enhanced clinical assessment and support specifically to patients who have called the London Ambulance Service for Mental Health issues, or suspected Mental Health issues.

The post-holder will follow a rolling rota that will see them complete shifts within our Emergency Operations Center undertaking telephone assessments on patients experiencing a mental health crisis and providing over the phone support to ambulance crews across the city with regards to mental health queries.

You will also have opportunity to work alongside a paramedic on our Mental Health Joint Response Car.

Working as an autonomous practitioner the post holder is expected to provide advanced assessment, clinical decisions and co-ordinated complex and challenging situations in regards to the management and treatment of this patient group. The Mental Health Specialist Practitioner will conduct telephone assessments and provide remote advice to crews on-scene with mental health patients as well as be deployed to as both a primary and an additional resource to mental health patients as well.

Main duties of the job

London Ambulance Service NHS Trust is the biggest and busiest emergency ambulance service in the UK with over 5,500 staff who work across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations.

As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital.

Post location:

Fulham Ambulance Station or Ilford Ambulance Station for Mental Health Car shifts.

Waterloo or Dockside (EOC) for Control Room Shifts (flexible which based on candidate preference).

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

Our care delivering outstanding emergency and urgent care whenever and wherever needed.

Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.

Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

An exciting and rare opportunity has arisen for Pharmacy Technicians to join the London Ambulance Service NHS Trust as rotational pharmacy technicians working across placements in IUC/111, 999 and the medicines packing unit. We are an inclusive and well respected team. We will support you to develop and grow your pharmacy skills both practically and strategically. We are looking for GPhC registered pharmacy technicians who are dynamic and willing to learn in a new and developing environment

LOCATION: London & Hithergreen or Multiple Sites

Main duties of the job

The main duties of the role include:

oTo line manage and supervise the Assistant Technical Officers

oTo support the production, training and implementation of SOPs.

oTo undertake specialist rotational placements in the Medicines Packing Unit, Medicines Governance and Integrated Urgent Care/111 (IUC/111).

oTo maintain a high standard of clinical work and pharmaceutically check and release packed drugs packs.

oTo order, receipt, dispense and check controlled drugs.

oTo work closely with the IUC lead pharmacist, Trust Medication Safety Officer, chief pharmacy technician and production manager.

oTravel is required to other LAS Trust sites as necessary for meetings and audit work.

oTo train and assess medicines support staff

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.

• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.

• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Details

Date posted

08 October 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

308-OL-CORP-144

Job locations

Trust HQ

220 Waterloo Road

LONDON

Greater London

SE1 8SD

United Kingdom

Job description

Job responsibilities

Effectively supervise the Medicines Distribution & Medicines Store and ensuring that demand of medicines is met across the Trust and that medicines are kept in a secure manner.

To use specialist knowledge, to further develop the role and understanding of medicines management within LAS.

To support the development and delivery medicine management training, if required and agreed for a range of individuals including clinicians and non-clinicians.

Support the delivery of the corporate governance and assurance requirements and any internal/external assurance processes.

To supervise and undertake risk management and clinical governance activities within own area of responsibility and contribute towards the delivery of the appropriate quality standards and targets outlined in the Trust's Risk Management Strategy.

Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Priority will be given to London Ambulance Service employees who are at risk of redundancy.

We reserve the right to close the application window early if we receive a high volume of suitable applications.

Job description Job responsibilities Effectively supervise the Medicines Distribution & Medicines Store and ensuring that demand of medicines is met across the Trust and that medicines are kept in a secure manner.To use specialist knowledge, to further develop the role and understanding of medicines management within LAS.To support the development and delivery medicine management training, if required and agreed for a range of individuals including clinicians and non-clinicians.Support the delivery of the corporate governance and assurance requirements and any internal/external assurance processes.To supervise and undertake risk management and clinical governance activities within own area of responsibility and contribute towards the delivery of the appropriate quality standards and targets outlined in the Trust's Risk Management Strategy.Applicants are advised to read all the information enclosed in the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.Priority will be given to London Ambulance Service employees who are at risk of redundancy.We reserve the right to close the application window early if we receive a high volume of suitable applications.

Person Specification

Qualifications, Accreditations, Education

Essential

• Registered with the GPhC as a Pharmacy Technician
• NVQ3, BTEC in pharmaceutical science or equivalent
• Successful completion of short courses relevant to practice.
• Accredited Checking Pharmacy Technician qualification.

Experience

Essential

• Experience developing and writing Standard Operating Procedures
• Experience supporting staff with training
• Experience managing staff
• Experience of undertaking research activities and dispensing clinical trial medicines
• Experience of stock management
• Experience of report writing
• Previous work with or within an NHS Trust

Desirable

• Previous experience of delivering induction and competency based training
• Experience in financial management

Knowledge and Skills

Essential

• Robust knowledge of the GPhC Standards of conduct, ethics and performance
• Demonstrates knowledge and understanding of national guidelines and can relate to performance related issues in practice.
• Knowledge of medicines management governance requirements within NHS Ambulance Services.
• Ability to apply technical pharmacy knowledge and critically compare a range of options
• Understanding of COSHH regulations and Health and Safety at Work Act
• Good prioritisation/organisation skills
• Highly developed accuracy skills
• Good IT skills including data entry
• Good Analytical skills
• Good Communication skills
• Good Presentation skills

Desirable

• Knowledge of wholesale dealer activities

Personal Abilities

Desirable

• Able to work autonomously and take responsibility for decisions.
• Able to travel to different sites across LAS
• Able to undertake further training/development as necessary.

Person Specification Qualifications, Accreditations, Education Essential Registered with the GPhC as a Pharmacy Technician NVQ3, BTEC in pharmaceutical science or equivalent Successful completion of short courses relevant to practice. Accredited Checking Pharmacy Technician qualification. Experience Essential Experience developing and writing Standard Operating Procedures Experience supporting staff with training Experience managing staff Experience of undertaking research activities and dispensing clinical trial medicines Experience of stock management Experience of report writing Previous work with or within an NHS Trust Desirable Previous experience of delivering induction and competency based training Experience in financial management Knowledge and Skills Essential Robust knowledge of the GPhC Standards of conduct, ethics and performance Demonstrates knowledge and understanding of national guidelines and can relate to performance related issues in practice. Knowledge of medicines management governance requirements within NHS Ambulance Services. Ability to apply technical pharmacy knowledge and critically compare a range of options Understanding of COSHH regulations and Health and Safety at Work Act Good prioritisation/organisation skills Highly developed accuracy skills Good IT skills including data entry Good Analytical skills Good Communication skills Good Presentation skills Desirable Knowledge of wholesale dealer activities Personal Abilities Desirable Able to work autonomously and take responsibility for decisions. Able to travel to different sites across LAS Able to undertake further training/development as necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Trust HQ

220 Waterloo Road

LONDON

Greater London

SE1 8SD

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Trust HQ

220 Waterloo Road

LONDON

Greater London

SE1 8SD

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Job summary

Based in one of the world's most vibrant, diverse and exciting cities, it's no surprise that London Ambulance Service is the UK's busiest ambulance service. Our Paramedics see all walks of London life, providing outstanding patient care in a fast-paced and rewarding environment.

We are recruiting Graduate Paramedics to join courses commencing on 4 January 2027 and 15 and 22 February 2027.

As a Graduate Paramedic with London Ambulance Service, you will begin your career with a comprehensive clinical induction programme, supported operational experience and access to a well-established development pathway designed to help you thrive as a healthcare professional.

£2,500 Skills Incentive Available

To support the recruitment of skilled clinicians, eligible applicants who hold both:

• A full C1 driving licence; and
• An LAS recognised Emergency Response (Blue Light) Driving Qualification

at the time of application may be eligible to receive a one-off Skills Incentive payment of £2,500.

This incentive recognises the valuable skills and experience these candidates bring to the Service and supports their rapid deployment into operational roles. Terms and conditions apply.

To apply you must:

• Be HCPC registered or expected to receive HCPC registration by 16 November 2026.
• Hold a provisional C1 driving licence at the time of application.
• Be available to commence training at Dockside Education Centre on either:
  • 4 January 2027, or
  • 15 and 22 February 2027.

Main duties of the job

Successful candidates will be placed onto a dedicated Overlay Roster for a minimum period of 12 months.

The Overlay Roster has been designed to support operational resilience across London and provides additional workforce capacity where demand is highest. As a result, the roster will contain a higher proportion of unsocial hours than standard operational rosters.

Applications to move from the Overlay Roster through flexible working or reasonable adjustment processes will be considered centrally and balanced against operational requirements at the time.

As a Graduate Paramedic, you will:

• Work within your scope of practice and professional competence, seeking clinical advice and support when required.
• Deliver high-quality patient care in line with Trust policies, procedures and clinical guidelines.
• Assess, treat and appropriately refer patients using established care pathways.
• Reduce inappropriate demand on emergency services by supporting access to alternative healthcare services where appropriate.
• Work collaboratively across professional boundaries to support the delivery of urgent and emergency care.
• Contribute to the delivery of a flexible and responsive ambulance service for the people of London.

About us

Joining London Ambulance Service offers an exciting opportunity to develop your clinical career within one of the largest and most complex ambulance services in the world.

We offer:

• £2,500 Skills Incentive for eligible applicants holding both a full C1 licence and recognised Emergency Response (Blue Light) Driving Qualification.
• 4-week classroom-based induction programme.
• 300 hours of supervised operational placement.
• 4-week emergency response driving course for colleagues who do not already hold a recognised Emergency Blue Light Driving Qualification.
• Role-specific clinical induction and support.
• Protected learning and continued professional development opportunities.
• Access to individual learning accounts.
• Regular clinical updates and education programmes.
• A well-established and expanding clinical career pathway.
• Extensive hands-on clinical experience across London's diverse patient population.

Job summary

The Mental Health Specialist Practitioner will provide specialist enhanced clinical assessment and support specifically to patients who have called the London Ambulance Service for Mental Health issues, or suspected Mental Health issues.

The post-holder will follow a rolling rota that will see them complete shifts within our Emergency Operations Center undertaking telephone assessments on patients experiencing a mental health crisis and providing over the phone support to ambulance crews across the city with regards to mental health queries.

You will also have opportunity to work alongside a paramedic on our Mental Health Joint Response Car.

Working as an autonomous practitioner the post holder is expected to provide advanced assessment, clinical decisions and co-ordinated complex and challenging situations in regards to the management and treatment of this patient group. The Mental Health Specialist Practitioner will conduct telephone assessments and provide remote advice to crews on-scene with mental health patients as well as be deployed to as both a primary and an additional resource to mental health patients as well.

Main duties of the job

London Ambulance Service NHS Trust is the biggest and busiest emergency ambulance service in the UK with over 5,500 staff who work across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations.

As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital.

Post location:

Fulham Ambulance Station or Ilford Ambulance Station for Mental Health Car shifts.

Waterloo or Dockside (EOC) for Control Room Shifts (flexible which based on candidate preference).

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

Our care delivering outstanding emergency and urgent care whenever and wherever needed.

Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.

Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

The London Ambulance Service (LAS) relies on highly available, reliable, sustainable and cost-effective digital services to support the delivery of urgent and emergency care.

The IT Infrastructure Library (ITIL) Process Manager is responsible for the tracking, planning, design and implementation of the ITIL Framework across the Digital & Data Directorate and all areas of the Trust where there is either contact with Digital & Data Services or a request for digital services.

The post holder will lead the smooth functioning, performance, and security of the Trust's digital services, applications and digital infrastructure through adherence to formal ITIL functions and process mandates.

Main duties of the job

The role is responsible for the Service Management ITIL functional teams to deliver process and policy governance, optimisation, and continual service improvement for the Trusts' digital services. Lead the delivery of highly complex digital and Service Management programmes and projects, providing guidance and recommendations to project resource and product delivery staff on the delivery approach. Lead on key decisions related to how the Digital & Data Directorate governs and manages the day-to-day operation, emergency and critical business change and project delivery, ensuring that appropriate ITIL framework controls are in place to protect critical systems, operational efficiency and patient safety.

The ITIL Process Manager, reporting to the Head of Service Management is responsible for the day-to-day management and long-term 5-year digital strategy plan improvement of all ITIL processes & functions, including:IT Asset ManagementTest & Transition ManagementChange & Release ManagementContinual Service ImprovementIT Service Management Tools

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

Our care - delivering outstanding emergency and urgent care whenever and wherever needed.Our organisation - being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.Our London - using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

The London Ambulance Service (LAS) depends on highly available, reliable, sustainable, cost-effective digital services to support the delivery of urgent and emergency care.In order to ensure that the Trust supports the provision of digital services there are teams of subject matter experts responsible for each technical area known as Product Delivery Teams.Product Delivery Teams are responsible for the end-to-end delivery of digital products and services. Their core objectives are to design, build, test, deploy, and continuously improve digital solutions that align with Trust strategic goals, workforce efficiency and patient excellence.Teams operate within agile, DevOps and Project frameworks, promoting collaboration, rapid iteration, and responsiveness to change. Working alongside Architecture, Cyber Security, Business Analysis and Service Management to integrate with user-centric design, the Product Delivery Teams ensure digital products are not only functional but also valuable and scalable.

Main duties of the job

The Product Delivery Owner Voice Services is the lead technical owner of the infrastructure, applications or systems within their area of responsibility and is responsible for:The technical design and specification of voice systemsDevelopment and upgrades of existing systemsWorking with business leads and Digital Business Relationship Managers to define the product vision and develop roadmapsPrioritising features based on business valueProviding the interfaces between stakeholders and the Product Delivery teamEnsuring reliability, scalability, and security of the productMonitoring system performance and system optimisationEmbedding security best practices into the product lifecycleConducting risk assessments and vulnerability testing

The Product Delivery Owner Voice Services will be responsible for systems within their technical areas of expertise, taking overall responsibility for technical delivery of services providing the highest level of expertise, a centre of excellence and recognised point of contact.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

The London Ambulance Service (LAS) depends on highly available, reliable, sustainable, cost-effective digital services to support the delivery of urgent and emergency care.In order to ensure that the Trust supports the provision of digital services there are teams of subject matter experts responsible for each technical area known as Product Delivery Teams.Product Delivery Teams are responsible for the end-to-end delivery of digital products and services. Their core objectives are to design, build, test, deploy, and continuously improve digital solutions that align with Trust strategic goals, workforce efficiency and patient excellence.Teams operate within agile, DevOps and Project frameworks, promoting collaboration, rapid iteration, and responsiveness to change. Working alongside Architecture, Cyber Security, Business Analysis and Service Management to integrate with user-centric design, the Product Delivery Teams ensure digital products are not only functional but also valuable and scalable.

Main duties of the job

The Product Delivery Owner Infrastructure Services is the lead technical owner of the infrastructure, applications or systems within their area of responsibility and is responsible for:The technical design and specification of digital systemsDevelopment and upgrades of existing systemsWorking with business leads and Digital Business Relationship Managers to define the product vision and develop roadmapsPrioritising features based on business valueProviding the interfaces between stakeholders and the Product Delivery teamEnsuring reliability, scalability, and security of the productMonitoring system performance and system optimisationEmbedding security best practices into the product lifecycleConducting risk assessments and vulnerability testing

The Product Delivery Owner Infrastructure Services will be responsible for systems within their technical areas of expertise, taking overall responsibility for technical delivery of services providing the highest level of expertise, a centre of excellence and recognised point of contact.

Maintain a high standard of professionalism, organisation and presentation within data centres and communications rooms, taking pride in the working environment and infrastructure.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

The London Ambulance Service (LAS) depends on highly available, reliable, sustainable, cost effective digital services to support the delivery of urgent and emergency care. To ensure that digital & data services are appropriately evaluated and designed to support LAS in providing an excellent digital experience for our staff and outstanding care for our patients.The role is critical to the Trust to ensure digital alignment with Trust strategic goals, standardisation of products and services, governance and compliance with architecture processes and principles.Working within the Digital & Data Department as a Infrastructure and solutions architecture subject matter expert.Accountable for delivering infrastructure architecture and design services (including developing architectural artefacts, policies, mandates, processes, procedures and reports and supporting the operation of the Architecture Review Board).Delivering these services across the breadth of the Trust (including 999 Operations, Emergency Care, Integrated Urgent Care and Corporate / Trust wide business areas) to enable the Trusts objectives and transformational Digital agenda.

Main duties of the job

Identifying the Trusts current business and infrastructure architectures and developing joined up designs and long-term technology roadmaps for all business areas of the Trust to achieve the digital transformation required to realise the Trusts future vision.

• Conduct design activity so that business requirements are reviewed, interpreted and respond to, ensuring alignment between customer expectations and future digital capabilities.
• Producing designs of information, software and infrastructure systems and services across all LAS functions, using standardised principles so that they support the roadmaps and are appropriately available, resilient and secure.
• Collating and providing structured architectural information to help Digital & Data manage and change the infrastructure environment and the Trust the information uses.
• Monitoring of Architecture services against a recognised Architecture Maturity Model.
• Providing architectural expertise, direction, and assistance to staff and managers in and outside Digital & Data.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

Do you want to make a difference?

Do you like working as part of a supportive and motivated team?

Would you like to develop your career with the London Ambulance Service?

Would you like generous NHS Benefits for shopping , outings and holidays; 27 annual leave days (plus 8 days bank holiday) and NHS Pension?

If you answered yes to these questions, then this is your chance to come along and join our 111 Health advisor team!

The London Ambulance Service 111 team welcomes candidates with excellent customer service skills , enjoys working as part of a team and is motivated to help people.

Shift patterns/hours available:

Evenings and Weekends - 30 and 37.5 hours p/w. You must be able to work between 16:00 to 02:00 on Weekdays (Monday to Friday) and between 06:00-02:00 on Weekends (Saturday and Sunday). You will also be required to work 2.5 weekends out of 4.

Weekend Only - Only 15 hour p/w. You must be able to work anytime between 06:00 to 02:00 every weekend (Saturday and Sunday)

Overnight - 37.5 hours p/w only. You must be able to work between the hours of 20:00 to 08:00 throughout the week.(Monday to Sunday) and you will be required to work 2.5 weekends out of 4.

Proposed assessment date: w/c 28th September

Proposed interview date: w/c 5th October

The correct job location for this role is

Bernard Weatherill House |Mint Walk |CR0 1EA

Please be aware the advert may close early if we have received our allocated number of applications

Main duties of the job

Please be aware, if you are not able to commit to the assessment and interview dates above, not to apply, as we are unable to accommodate any other dates.

We have two training courses which will commence on 12th October and 9th November

• Efficiently handle and assess urgent and non-urgent calls from patients, healthcare professionals, and external agencies, ensuring timely and appropriate responses.
• Follow established protocols and procedures to assess patient needs and provide guidance, escalating where necessary.
• Confidently use the patient management system to accurately record and relay essential information for clinical assessment.
• Ensure all patient details are accurately logged and directed to the appropriate healthcare professionals.
• Manage complex, sensitive, and confidential information regarding a patients condition with professionalism and discretion.
• Communicate with empathy and reassurance, demonstrating a caring and supportive approach to all callers.
• Ensure necessary follow-ups and updates are recorded appropriately.
• Maintain control of calls to ensure efficiency while prioritising patient care and safety.
• Stay calm and resilient under pressure, adapting to fast-paced and high-demand situations.
• Adjust communication styles to suit callers' individual needs, particularly in emotionally challenging or distressing situations.

About us

We are one of the world's busiest ambulance services. We have around 8,000 staff and volunteers in our Service: around 3,300 frontline crews in ambulance stations across London, 500 people in our two 999 control rooms and hundreds of support staff based in our offices across the city.

Working for us is an experience like no other, in a city like no other. Whatever your role you'll be helping people who need us the most.

Together, we all play a key part in making sure that we can respond to anyone needing our help 24 hours a day, 365 days a year.

We are committed to promoting equal opportunities across everything we do, in terms of employment and training, providing services and our engagement and decision making. We welcome diversity and look for self-motivated, enthusiastic people from all backgrounds who care about making a difference.

London Ambulance Service serves one of the worlds most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital every year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.

What We Can Offer You

Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)

Generous NHS Pension Scheme

27 days annual leave(pro rata), plus additional bank holiday leave allocate

Job summary

DOYOUTHRIVEINAHIGHPRESSUREENVIRONMENT?

WANT TO BE THE FIRST PERSON SOMEONE SPEAKS TO WHEN THEY CALL FOR AN EMERGENCY AMBULANCE?

BE THE VOICE TO REASSURE AND SUPPORT?

WOULD YOU LIKE TO DEVELOP YOUR CAREER WITH THE LONDON AMBULANCE SERVICE?

IF SO,YOU COULD MAKE A DIFFERENCE!

This is a vital role for the London Ambulance Service, receiving and taking charge of all incoming emergency calls. You are the first point of contact for our callers and patients, some of whom will be distressed, anxious or panicking. Using effective communication, interpersonal and persuasive skills, you will deal with all callers in a professional manner in order to obtain the required essential patient information.

Using the Medical Priority Dispatch System (MPDS), you will obtain an initial assessment of both the patient and the scene in an efficient manner. You will also be responsible for accurately recording essential patient information in a precise and timely manner.

Proposed assessment date: w/c 5th September

Proposed interview date: w/c 12th September

Please note you must hold:

• Relevant English & Maths Qualifications

As apart of role requirements for the job you will need to provide evidence of a minimum of 3 GCSEs or equivalent at grade C / 5 or above (including Maths and English, NVQ level 3 in a relevant subject or equivalent). You will need to evidence these qualifications at the conditional offer stage. Failure to provide this recruitment team could lead to your conditional offer being withdrawn.

Main duties of the job

You must be able to remain calm in an emergency. When people are panicking, your role is to be clear and assertive where required to ensure the caller remains focused. You will need to be able to follow a script and reassure the caller, but also to be firm where necessary about what they need to do.

Our staff are on the end of the line while new life is born into the world and we helped to deliver them. We provide support and reassuring words for someone alone with no one else to turn to. We stay on the line with those who are vulnerable having engaging conversations to find out more information. We are the voice that comforts those who have lost a family member and we are there, 24 hours a day, 7 days a week, 365 days a year.

Following a shift you will need to be able to switch off, which can be hard, especially after dealing with difficult calls. As part of a team, your colleagues are there for you and will help, support and enable you to realise the difference that you have made.

About us

We are one of the worlds busiest ambulance services. We have around 8,000 staff and volunteers in our Service: around 3,300 frontline crews in ambulance stations across London, 500 people in our two 999 control rooms and hundreds of support staff based in our offices across the city.

Working for us is an experience like no other, in a city like no other. Whatever your role youll be helping people who need us the most.

Together, we all play a key part in making sure that we can respond to anyone needing our help 24 hours a day, 365 days a year.

We are committed to promoting equal opportunities across everything we do, in terms of employment and training, providing services and our engagement and decision making. We welcome diversity and look for self-motivated, enthusiastic people from all backgrounds who care about making a difference.

What We Can Offer You

• Training Salary of £27,129p.a inc (Pro rata)
• Generous NHS Pension Scheme
• 27 days annual leave plus additional bank holiday leave allocated
• MPDS qualification (Nationally recognised triage system used in 45 countries)
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing

Job summary

The Events and Community Fundraiser plays a key role in securing income and raising awareness of the charity and the local community. They will work autonomously to organise and manage fundraising activities including major events, third party events, raffles and lotteries, and engage, enthuse and support community fundraisers such asschools, groups and individuals to achieve agreed income targets in each of these areas.

The post holder will be responsible for managing volunteer community fundraisers who are vital to the success of this fundraising.

The post holder will require reasonable knowledge of fundraising and considerable energy and enthusiasm that will inspire the patients, visitors, staff and local community to choose London Ambulance Charity as their preferred charity to support. He/she will also engage and maintain relationships with individual fundraisers, local businesses, staff and volunteer networks.

The purpose of this role is to ensure that fundraising ideas and events are in place that will have high profile and will generate funds to agreed targets. The post holder must be inventive and highly organised in order to initiate and then deliver highly successful events. Working closely with groups and individuals, the ideal candidate will have an outgoingpersonality, keen for direct contact with people, good at motivating and self-confident.

Main duties of the job

Act as an ambassador for and represent the charity in a professional and efficient manner.Regularly review the current programme of events and community fundraising, identifying key growth areas and opportunities for development, and sharing insights and recommendations with senior staff.Ensure the charity provides excellent supporter care to all fundraisers and supporters taking part in an event or organising their own activities.With the Head of Charity, develop a community and events fundraising strategy, maximising income from community and events fundraising streams and delivering/exceeding financial targets.Lead the growth of our existing network of community supporters, further developing a pool of proactive individuals and groups raising money in aid of the charitys work.Manage the delivery of new fundraising activities in the events and community programme, setting income and expenditure targets for these, including product and campaign development.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

This is an integral role within the internal communication team. You will work across all our internal channels, assisting in the production of a regular flow of high quality and compelling content, including news stories, internal social media posts, graphics, podcasts and videos.

Be part of the wider Communications and Engagement team, which is responsible for a range of activities, including internal communications, digital communications, staff recognition, brand and design, media relations, stakeholder engagement, education outreach, and LAS Charity fundraising. When required, you will also support with department wide campaigns.

Main duties of the job

Using digital expertise to advise and support content owners on publishing information on LASConnect, coordinating implementation plans to build our digital platform, monitoring and transferring essential content, liaising with content owners and providing training support where required.

Ensuring staff are well informed about developments within the organisation and that resilient two way lines of communication and maintained and improved.

Creating, writing, publishing and distributing key internal communications to key groups of staff.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

Our care-- delivering outstanding emergency and urgent care whenever and wherever needed.

Our organisation-- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.

Our London-- using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

Working in the Clinical Audit and Research Unit the Clinical Data Administrator will manage allocated LAS clinical registries through data collection, input and quality assurance. The Clinical Data Administrator will be required to produce routine reports and information about clinical and operational performance that will be used by the London Ambulance Service (LAS) to inform and enhance patient care. In addition, the Clinical Data Administrator will support and partake in related clinical audit and research activities as and when required.

Main duties of the job

• Extract and input data into the Database from the emergency 999 call log and patient records to include clinical, performance and operational information.
• Interpret recorded information to determine the care that was given to patients and translate cases where documentation is readily codable.
• Link and merge information where more than one record exists for each patient.
• Trace patients in national registries and collect information on patient outcomes.
• Day-to-day responsibility for achieving own data entry targets and escalating any barriers to achieving these.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

Are you an organised, customer-focused recruitment professional looking for your next challenge?

We are seeking an enthusiastic and motivated Recruitment Co-ordinator to join our Recruitment Team. You will play a key role in delivering a high-quality, efficient, and responsive recruitment service, supporting managers and candidates throughout the full recruitment lifecycle.

Working within a busy and fast-paced environment, you will coordinate recruitment campaigns, manage recruitment administration, complete pre-employment checks, provide expert recruitment advice, and ensure vacancies are progressed efficiently from advert to appointment.

This is an excellent opportunity for an experienced recruitment professional who enjoys building positive relationships, improving processes, and delivering an outstanding candidate experience.

Main duties of the job

As a Recruitment Co-ordinator, you will:

• Coordinate end-to-end recruitment campaigns across a variety of roles.
• Create, update and publish recruitment adverts using NHS Jobs and our applicant tracking system.
• Support managers through all stages of recruitment and selection.
• Manage recruitment administration including shortlisting, interview arrangements and assessment centres.
• Undertake pre-employment checks including references, DBS checks, right-to-work verification, professional registration and occupational health clearance.
• Maintain accurate records on our applicant tracking system, ESR and other recruitment systems.
• Provide advice and guidance to managers and applicants on recruitment policies, procedures and employment checks.
• Support onboarding activities, induction arrangements and new starter processes.
• Participate in recruitment events, careers fairs and outreach activities.
• Contribute to service improvement initiatives and ensure recruitment processes remain compliant with NHS and legislative requirements.

About us

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

Our care-- delivering outstanding emergency and urgent care whenever and wherever needed.

Our organisation-- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.

Our London-- using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job summary

Based in one of the worlds most vibrant, diverse and exciting cities, its no surprise that were one of the worlds busiest ambulance services. Our Paramedics see all walks of London life. For you, it means a career like no other providing excellent patient care in the right place, at the right time.

We strive to provide our patients with the level of care that distinguishes us as a great service provider.

If youd like to join us in improving our service in London the key skills and experience you will need are:

• Qualified Paramedic with HCPC registration
• Completion of the NQP period
• Possess a current full drivers licence, valid in the UK
• Have no more than 3 penalty points
• Full C1 and driving qualification
• Experience of supervision, mentorship and development of a range of clinical staff in relevant practice setting

Key information:

• Start date 26th October & 22nd February
• Brentford (West London) & Dockside (East London) respectively for the for 3 week induction/training course
• We are currently only posting to stations acrossNorth Central/North West.The Trust has a transfer register and will move staff to other stations as and when vacancies become available.
• The London Ambulance Service NHS Trust reserves the right to close adverts before the published closing date if high volumes of applications received.

Main duties of the job

Successful candidates will be placed onto a dedicated Overlay Roster for a minimum period of 12 months.

The Overlay Roster has been designed to support operational resilience across London and provides additional workforce capacity where demand is highest. As a result, the roster will contain a higher proportion of unsocial hours than standard operational rosters.

Applications to move from the Overlay Roster through flexible working or reasonable adjustment processes will be considered centrally and balanced against operational requirements at the time.

• Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.
• Be accountable for the assessment, treatment, diagnosis, supplying and administering of medicines, managing, discharging and referring patients in a range of urgent, emergency, critical or out of hospital settings.
• Provide effective clinical leadership, development and mentorship to operational personnel, including newly qualified paramedics and students to support the delivery of a high quality patient centred service.
• Contribute to the development of an integrated approach to the delivery of unscheduled/out of hours care involving all relevant stakeholders including health and social care organisations.
• Undertake the full range of paramedic duties in line with the Trusts operational instructions.

About us

• Protected training and continued professional development through individual learning accounts
• A clinical career path which is well established and expanding
• Enhanced hands on experience across the spectrum in the Service
• In addition you will receive 27 days annual leave rising to 29 days after 5 years and 33 days after 10 years
• Access to NHS Pension scheme
• Salary sacrifice cycle-to-work scheme
• Interest-free travel season ticket loan
• A wide range of NHS discounts
• Access to occupational health and counselling services

Applicants should familiarise themselves with the new NHS pay progression system introduced from 1 April 2019 as well as the NHS pay deal regarding moves from Annex 5 (previously Annex E) to section 2 unsocial hours provision when considering new posts in the NHS.