Job summary

We're looking for a proactive, organised, and practical Operations & Finance Assistant to join our busy GP Practice team.

This is a varied role supporting the smooth day-to-day running of the practice with responsibilities across finance, procurement, administration, systems, and wider operations. You'll need to be confident with numbers and systems, comfortable working with people, and someone who naturally spots what needs doing and gets things moving.

Main duties of the job

• Support financial monitoring and reporting, including updating Income & Expenditure and P&L information.
• Coordinate clinical and non-clinical purchasing and procurement, ensuring value for money and appropriate authorisation.
• Assist with the purchase ledger, including, invoices, supporting documentation, and payment preparation.
• Prepare and monitor practice claims and income, following up payments and resolving discrepancies.
• Coordinate clinical stock checks, monitoring stock levels, expiry dates and replenishment.
• Provide day-to-day operational support across practice sites, including facilities, suppliers, systems, and administration.
• Identify and support process improvements to improve efficiency, consistency, and value for money.
• Support the maintenance and review of the Practice Business Continuity Plan.
• Assist with CQC requirements and quality improvement work, including maintaining evidence and tracking actions.
• Maintain accurate, confidential, and well-organised financial, operational, and procurement records.
• Work collaboratively with clinical and non-clinical teams, responding flexibly to changing practice priorities.
• Provide additional support to the Head of Operations & Finance and wider management team as required.

About us

We are friendly GP practice with over 70 years of history, led by a stable, forward-thinking Partnership that is ready to embrace the new look of Primary Care.

We have four site and over 45,000 patients across the city of Derby.

We seek someone who is keen to become a part of a growing and supportive team and is looking to work in an ambitious practice.

In return, Lister House Surgery will offer you the following benefits:

• Generous holiday entitlement
• NHS Pensions Scheme
• Access to variety of NHS discounts
• Employee EAP well-being support
• Employee discounts

Job summary

The Pharmacy Technician Apprentice will work as part of the multidisciplinary Primary Care Network (PCN) team while undertaking an approved Level 3 Pharmacy Technician Apprenticeship with Buttercups The postholder will develop the knowledge skills and behaviours required to become a registered Pharmacy Technician with the General Pharmaceutical Council (GPhC) following the 2 year training programme

Working under the supervision of registered Pharmacy Technicians Clinical Pharmacists and GPs the apprentice will support the safe effective and efficient use of medicines across the PCN This role combines workplace learning with formal study and includes protected learning time

Main duties of the job

Medicines Optimisation

• Support the delivery of safe and effective medicines optimisation services
• Support patients in understanding their medicines and promote adherence
• Identify patients who may benefit from medication reviews or other pharmacy services
• Assist with medicines reconciliation following discharge from hospital

Clinical Support

• Assist in maintaining accurate medication records
• Support the management of medicines related queries from patients and healthcare professionals
• Work with GP practices to improve prescribing safety and quality
• Support the monitoring of high risk medicines under supervision

Medicines Safety

• Assist with audits relating to prescribing and medicines management
• Help identify and report medication incidents and near misses
• Contribute to quality improvement projects
• Support compliance with national and local prescribing guidance

Administrative Duties

• Maintain accurate electronic patient records
• Prepare reports and documentation as required
• Support stock management where appropriate
• Participate in data collection and performance monitoring

About us

Taunton Deane West Primary Care Network is an NHS collaboration between two GP practices Wellington Medical Centre and Lister House Partnership Our practice teams work closely together sharing expertise resources and ideas to develop new and innovative services that improve care for our local population

As an approved PCN Learning Organisation we are committed to creating a positive learning culture where both learners and educators are supported to develop their skills and thrive We value teamwork continuous improvement and the sharing of knowledge across our practices

Together we care for approximately 28000 registered patients across the two practices Our vision is to continue improving the quality and accessibility of care we provide by responding to the needs of our patient population and developing services that support better health outcomes

Being part of a Primary Care Network enables us to benefit from additional roles and expertise through the Additional Roles Reimbursement Scheme These roles strengthen our existing teams and help us provide the right care at the right time from the right professional

We are committed to delivering compassionate person centred care while working collaboratively with our patients our practices and our wider healthcare partners

Details

Date posted

01 September 2026

Pay scheme

Other

Salary

£25,269 a year

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

W0068-26-0009

Job locations

Wellington Medical Centre

Mantle Street

Wellington

Somerset

TA21 8BD

United Kingdom

Lister House Surgery

Croft Way

Wiveliscombe

TAUNTON

Somerset

TA4 2BF

United Kingdom

Job description

Job responsibilities

Key Responsibilities

Medicines Optimisation

• Support the delivery of safe and effective medicines optimisation services
• Support patients in understanding their medicines and promote adherence
• Identify patients who may benefit from medication reviews or other pharmacy services
• Assist with medicines reconciliation following discharge from hospital

Clinical Support

• Assist in maintaining accurate medication records
• Support the management of medicines related queries from patients and healthcare professionals
• Work with GP practices to improve prescribing safety and quality
• Support the monitoring of high risk medicines under supervision

Medicines Safety

• Assist with audits relating to prescribing and medicines management
• Help identify and report medication incidents and near misses
• Contribute to quality improvement projects
• Support compliance with national and local prescribing guidance

Administrative Duties

• Maintain accurate electronic patient records
• Prepare reports and documentation as required
• Support stock management where appropriate
• Participate in data collection and performance monitoring

Learning and Development

• Complete all requirements of the Pharmacy Technician Level 3 Apprenticeship
• Attend training provider sessions
• Maintain a portfolio of evidence
• Participate in regular supervision appraisal and reflective practice
• Work towards registration with the General Pharmaceutical Council (GPhC)

Team Working

• Work collaboratively with GPs nurses pharmacists pharmacy technicians care coordinators and other members of the multidisciplinary team
• Participate in PCN and practice meetings where appropriate
• Develop positive working relationships with community pharmacies hospitals and other healthcare providers

General Responsibilities

• Maintain patient confidentiality at all times
• Comply with GDPR information governance and NHS policies
• Work within professional boundaries and seek support when required
• Promote equality diversity and inclusion
• Maintain mandatory training requirements
• Contribute to a safe working environment and follow health and safety procedures
• Demonstrate the NHS values and behaviours in all aspects of work

Job description Job responsibilities Key ResponsibilitiesMedicines Optimisation Support the delivery of safe and effective medicines optimisation services Support patients in understanding their medicines and promote adherence Identify patients who may benefit from medication reviews or other pharmacy services Assist with medicines reconciliation following discharge from hospital Clinical Support Assist in maintaining accurate medication records Support the management of medicines related queries from patients and healthcare professionals Work with GP practices to improve prescribing safety and quality Support the monitoring of high risk medicines under supervision Medicines Safety Assist with audits relating to prescribing and medicines management Help identify and report medication incidents and near misses Contribute to quality improvement projects Support compliance with national and local prescribing guidance Administrative Duties Maintain accurate electronic patient records Prepare reports and documentation as required Support stock management where appropriate Participate in data collection and performance monitoring Learning and Development Complete all requirements of the Pharmacy Technician Level 3 Apprenticeship Attend training provider sessions Maintain a portfolio of evidence Participate in regular supervision appraisal and reflective practice Work towards registration with the General Pharmaceutical Council (GPhC) Team Working Work collaboratively with GPs nurses pharmacists pharmacy technicians care coordinators and other members of the multidisciplinary team Participate in PCN and practice meetings where appropriate Develop positive working relationships with community pharmacies hospitals and other healthcare providers General Responsibilities Maintain patient confidentiality at all times Comply with GDPR information governance and NHS policies Work within professional boundaries and seek support when required Promote equality diversity and inclusion Maintain mandatory training requirements Contribute to a safe working environment and follow health and safety procedures Demonstrate the NHS values and behaviours in all aspects of work

Person Specification

Qualifications

Essential

• Qualifications
• GCSE or equivalent Grade 4 C or above in English and Mathematics
• Meets the entry requirements for the Level 3 Pharmacy Technician Apprenticeship
• Knowledge
• Basic understanding of the NHS and primary care
• Awareness of confidentiality and data protection
• Understanding of the importance of patient centred care
• Skills
• Excellent communication and interpersonal skills
• Good organisational and time management skills
• IT literacy including Microsoft Office and willingness to learn clinical systems
• Ability to work accurately and pay attention to detail
• Ability to prioritise workload under supervision
• Personal Attributes
• Motivated to learn and develop
• Professional and reliable
• Able to work as part of a multidisciplinary team
• Demonstrates integrity compassion and respect
• Flexible and adaptable

Desirable

• Experience working in a healthcare pharmacy or customer service environment
• Knowledge of primary care systems
• Experience using electronic patient record systems
• Understanding of medicines optimisation
• Previous experience in administration or healthcare support

Location and Driving

Essential

• Ability to drive
• Must be able to work in both practices face to face,

Person Specification Qualifications Essential Qualifications GCSE or equivalent Grade 4 C or above in English and Mathematics Meets the entry requirements for the Level 3 Pharmacy Technician Apprenticeship Knowledge Basic understanding of the NHS and primary care Awareness of confidentiality and data protection Understanding of the importance of patient centred care Skills Excellent communication and interpersonal skills Good organisational and time management skills IT literacy including Microsoft Office and willingness to learn clinical systems Ability to work accurately and pay attention to detail Ability to prioritise workload under supervision Personal Attributes Motivated to learn and develop Professional and reliable Able to work as part of a multidisciplinary team Demonstrates integrity compassion and respect Flexible and adaptable Desirable Experience working in a healthcare pharmacy or customer service environment Knowledge of primary care systems Experience using electronic patient record systems Understanding of medicines optimisation Previous experience in administration or healthcare support Location and Driving Essential Ability to drive Must be able to work in both practices face to face,

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Taunton Deane West Primary Care Network

Address

Wellington Medical Centre

Mantle Street

Wellington

Somerset

TA21 8BD

United Kingdom

Employer's website

https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)

Employer details

Employer name

Taunton Deane West Primary Care Network

Address

Wellington Medical Centre

Mantle Street

Wellington

Somerset

TA21 8BD

United Kingdom

Employer's website

https://tauntondeanewestpcn.gpweb.org.uk/our-primary-care-network (Opens in a new tab)