Job description

Job responsibilities

Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.

Person Specification

Education and Qualifications

Essential

• 4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications

Desirable

• NVQ 2 in Customer Care or administration experience including recent face to face working with the general public

Experience

Essential

• Basic knowledge of the Receptionist role
• Knowledge of the importance of confidentiality and data protection issues in a healthcare environment

Desirable

• Experience of working with the general public
• Experience of working with clinical teams (
• Experience of working with NHS IT systems

Skills

Essential

• Good keyboard/IT skills with the ability to accurately input data
• Good literacy and numeracy skills
• Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands
• Ability to work in a pressurised working environment with frequent interruptions
• ood communication skills and the ability to interact professionally with patients, relatives and other staff groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road, Gorleston-on-Sea

Great Yarmouth

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Person Specification

Education and Qualifications

Essential

• NVQ Level 3 or equivalent
• Registration with General Pharmaceutical Council
• Accredited Checking Technician

Desirable

• NVQ Assessor
• Accredited Medicine Management Technician

Skills and Experience

Essential

• Post-qualification experience within hospital
• Experience of working in a multi-disciplinary team
• Ability to demonstrate an understanding of hospital pharmacy and its staff skill mix

Skills and Competencies

Essential

• Computer literate
• Excellent written and oral communication skills
• Responsible attitude
• Ability to demonstrate flexibility within the working environment
• Ability to demonstrate supervisory skills

Values and Behaviours

Essential

• Courteous and Respectful
• Kind and Helpful
• Responsive Communication
• Effective and Professional

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston, Great Yarmouth

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Enhance your professional profile through hands-on experience in a fast-paced NHS digital transformation, with opportunities to shape training across multiple acute trusts.

Flexible hybrid working model mostly remote, with occasional travel to Norfolk County Hall; full-time on-site presence required only during training delivery.

Make a difference - be part of an exciting EPR transformation programme that aims to improve patient experience and outcomes, having a positive impact on the healthcare system.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience

Desirable

• Experience of system training or digital learning tools

Experience

Essential

• Experience of administering and maintaining a Learning Management System (LMS), preferably Totara or similar, used by a wide user base
• Experience working within a training or education team

Desirable

• Experience of supervising or line managing staff, including task delegation and performance support

Skills

Essential

• Strong problem-solving skills

Desirable

• Ability to provide clear direction, support and day-to-day oversight to a small team

Attitude

Essential

• Ability to work collaboratively as part of a team

Desirable

• An effective role model, demonstrating the Collaborative's values of: oQEHKL's Living our values oNNUH's PRIDE values oJPUH's Proud of the Paget

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk County Hall

Martineau Lane

Norwich

NR1 2DH

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details regarding this post.

Person Specification

Qualifications/Training

Essential

• Degree in project management, construction management or a related discipline, or equivalent experience gained through delivering major capital projects.
• A recognised project or programme management qualification such as APM PMQ or equivalent is expected.
• An understanding of NEC3 or NEC4 contracts is required, including how they are applied in practice within large and complex delivery environments. This does not require the postholder to act in a formal NEC role, but they must be able to operate confidently alongside those who do.

Desirable

• Better Business Case Foundation or Higher.

Experience

Essential

• Minimum of 10 years of experience in project management, with at least 5 years in a leadership role.
• Demonstrable experience of working in an NEC-based delivery environment, with a clear understanding of how programme, risk and change are managed and how issues are surfaced and resolved through the contract framework.
• Experience of working with Tier 1 contractors and established supply chains, with the ability to operate as a credible client-side lead, supporting a collaborative approach while maintaining appropriate oversight and challenge.
• Experience of coordinating multidisciplinary teams and ensuring alignment to a single delivery strategy across complex and interdependent programme elements.
• Experience of working within a regulated or publicly accountable environment, with strong governance, assurance and reporting requirements.

Skills, abilities, and knowledge

Essential

• Strong leadership capability, with the ability to bring together teams, provide clear direction and maintain focus on delivery outcomes.
• Able to build effective relationships with senior stakeholders, delivery partners and contractors, and to operate with credibility in a complex and high-profile programme environment.
• A sound understanding of programme delivery, including planning, risk management, governance and performance monitoring, with the ability to interpret and act on complex information.
• Able to provide clear, practical advice and translate technical or delivery issues into matters that support effective decision-making.
• Well-developed organisational skills, with the ability to manage competing priorities and maintain control across multiple workstreams.
• A consistent focus on quality, accuracy and attention to detail.

Aptitude

Essential

• A professional and measured approach, demonstrating sound judgement and the ability to operate effectively under pressure.
• A clear and confident communicator, able to engage constructively with a wide range of stakeholders.
• Self-motivated and proactive, with the resilience to deliver in a complex and evolving programme environment.
• Demonstrates behaviours aligned to organisational values, including professionalism, integrity and a commitment to continuous improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

NWUHG (The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust and James Paget University Hospital)

Gayton Road

King's Lynn

PE30 4ET

United Kingdom

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

1. RESPONSIBILITY FOR PATIENTS

• Support the management team to ensure an efficient and appropriate service is provided to our customers.
• Assist the senior management team to ensure work is done in an organised manner.
• Record and submit clinical incident information when events happen through non-conformance reporting.
• Address customer complaints in a professional manner and ensure concerns are followed up.
• Follow work instructions accurately to maintain quality service to patients / Customers.
• Ensure traceability system is used appropriately.

1. RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENT

• Commit to continuing personal and professional development both through departmental and trust training schemes.
• Assist the senior management team in ensuring that the Trusts decontamination facilities work in accordance with all relevant guidelines.
• Support and adapt to any changes that are implemented to improve the service.
• Participate in Staff Development Review in accordance with Trust policy.
• Ensure that all required checks are carried out as and when instructed to do so.
• Participate in the audit process.
• Ensure all applicable trust standard operating procedures and policies are followed in HSDU / EDU. E.g., Attendance Management Policy.

1. RESPONSIBILITY FOR RESOURCES

• Work flexibly in all areas of this multidisciplinary department, including weekends.
• Support endoscopy emergency 24/7 provision by being part of on call team for EDU.
• Operate all relevant equipment in accordance with department work instructions and training. Report any failures that may interfere with the service.
• support in training staff.
• Use resources effectively and efficiently.
• Handle bulky items in accordance with Manual Handling training.
• Ensure a clean, safe working environment and adherence to legislation and departmental/Trust policies.
• Top up production area with stock, ensuring that records are kept, and stock is rotated.
• Maintain competency in the use of specialist equipment appropriate to the clinical setting.

1. RESPONSIBILITY FOR INFORMATION SERVICES / TRUST IT SYSTEMS

• Ensure tracking & traceability programme is running properly, troubleshooting problems if appropriately trained to do so or reporting to management.
• Communicate departmental issues quickly and share knowledge.
• Accurately record all necessary information for reprocessing of medical devices
• To use E-Roster, T Doc, Q Safe and other trust electronic systems where required.
• conduct internal audits and participate in external audit.

Person Specification

Qualifications

Essential

• Four GCSEs grade D or above including maths and English or equivalent.
• Previous experience within decontamination services of supervising teams

Knowledge & Experience

Essential

• Previous experience within decontamination services of supervising teams
• Previous supervision and training of new or junior staff
• Knowledge and previous application of quality systems within decontamination

Desirable

• Working understanding of HR process within health care sector

Skills

Essential

• Able to coach and provide feedback on team and individual performance
• Excellent communication and organisational ability
• Able to lead, motivate teams and effectively manage conflict
• Customer focused with the ability to make objective decisions

Behavioural qualities

Essential

• Courteous and Respectful
• Kind and Helpful
• Responsive Communication
• Effective and Professional
• Seeks out and takes opportunities for improving the service offered

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Gorleston

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Person Specification

Education and Qualifications

Essential

• GCSE English Language and Maths A to C or 4-9 or functional skills or equivalent
• NVQ Level 3 or equivalent or willing to undertake a Level 3 apprenticeship in Senior Healthcare Support

Desirable

• Care Certificate

Knowledge and Experience

Essential

• Experience of working in a health, social or residential care setting
• To demonstrate a range of procedures and practices, base level of theoretical knowledge
• Demonstrate through previous experience the ability to escalate concerns
• Ability to work in a multi-agency team
• Ability to work with staff from a diverse range of backgrounds

Desirable

• Previous use of NHS IT systems

Skills and Knowledge

Essential

• Plan and prioritise own workload
• Confidence to work flexibly and to challenge established ways of working and organisational structures.
• Demonstrate the promotion of equality, diversity and rights of others
• Ability to complete patient records in accordance with policies and procedures
• Computer keyboard skills

Desirable

• Previous experience working in Diagnostic Imaging

Values and Behaviours

Essential

• Trust Values and Behaviours

Desirable

• Was JPUH and department mentioned in application
• Flexible working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget Hospital

Lowestoft Road

Gorleston

NR316LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Person Specification

Education and Qualifications

Essential

• Registered General Nurse

Desirable

• Competency in SACT administration - level 6 / local training
• Degree holder

Knowledge and Experience

Essential

• 6 months post registration experience
• Basic Oncological/Haematological knowledge
• Acute medical/surgical experience
• Demonstrable interest in Haematology and Oncology

Desirable

• Haematology and Oncology nursing experience

Skills and Knowledge

Essential

• IV Drug Administration skills

Desirable

• IV Cannulation skills
• ECG trained
• Competent in the care of all central line devices
• Competency in SACT administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget Hospital

Lowestoft Road

Gorleston

NR316AD

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The Head of Safeguarding and Complex Health is a senior strategic leadership role responsible for leading the Trust's all-age Safeguarding and Complex Health service, ensuring the organisation delivers safe, effective and legally compliant care for children, young people and adults who may be at risk of abuse, neglect or exploitation. Reporting to the Deputy Chief Nurse and accountable to the Chief Nurse, the post holder will provide expert leadership across safeguarding children and adults, dementia, learning disability and autism, mental capacity and deprivation of liberty safeguards, mental health legislation, domestic abuse, reducing restrictive interventions and veterans' services.

The post holder will lead a team of highly specialised practitioners, including Named Nurses for Safeguarding Children and Adults, providing strategic direction through the development and implementation of policies, procedures, action plans and assurance frameworks. They will ensure the Trust meets all statutory safeguarding responsibilities and national standards set by NHS England, the Care Quality Commission, the Department of Health and Social Care and relevant safeguarding partnerships.

As the Trust's lead professional for safeguarding and complex health, the Head of Safeguarding and Complex Health will provide expert advice and guidance to the Board, senior leaders, clinical teams and partner agencies. They will be responsible for ensuring robust systems are in place to identify, manage and mitigate safeguarding risks, and for promoting a culture where the rights, welfare and protection of vulnerable children and adults are at the centre of decision making.

The role requires extensive knowledge of safeguarding legislation and statutory guidance, including the Children Act, Care Act, Working Together to Safeguard Children, Mental Capacity Act, Mental Health Act, Domestic Abuse Act, Prevent Duty and Modern Slavery legislation. The post holder will provide assurance that Trust policies, practices and responses are compliant with legal and regulatory requirements and reflect current best practice.

A key responsibility will be leading the Trust's Safeguarding and Complex Health Strategy, ensuring services are responsive to the needs of vulnerable populations and actively address health inequalities. The post holder will drive continuous quality improvement, learning from safeguarding reviews, audits, inspections and incidents to strengthen organisational practice and improve outcomes for patients and families.

The Head of Safeguarding and Complex Health will represent the Trust at local, regional and national forums and will maintain effective partnerships with safeguarding boards, local authorities, police, integrated care systems and other health and social care organisations. Acting on behalf of the Chief Nurse when required, they will provide visible leadership and influence strategic developments across the wider health and social care system.

The role also includes responsibility for managing departmental resources and budgets, developing the safeguarding workforce, supporting education and training programmes and providing expert oversight of complex safeguarding concerns, allegations against staff and high-risk cases. The post holder will be expected to exercise a high degree of professional autonomy, managing sensitive and complex situations with sound judgement, resilience and compassion while maintaining the highest standards of confidentiality and professional integrity.

Overall, this role provides strategic leadership and professional expertise to ensure the Trust delivers outstanding safeguarding practice, protects vulnerable individuals, promotes fundamental human rights and creates a culture of safety, inclusion and excellence across all services

Person Specification

Education and qualification

Essential

• Degree level qualification or equivalent experience
• Safeguarding level 3/4 training
• Qualification in supervision, coaching, mentoring or safeguarding reviews

Desirable

• Master's degree or Level 7 qualification in safeguarding or related field
• Post-registration qualification in safeguarding, child protection, vulnerable adults, public health or related subject
• Registered Nurse (Adult, Child or Learning Disability) on the NMC Register

Experience

Essential

• Significant experience managing safeguarding adults and/or children concerns within an NHS setting
• Experience of providing expert safeguarding advice to clinical teams
• Experience of multi-agency working with local authorities, police and partner organisations

Desirable

• Experience as a Named Nurse, Specialist Nurse or Safeguarding Lead
• Experience of contributing to Safeguarding Adult Reviews (SARs), Child Safeguarding Practice Reviews (CSPRs) or Domestic Homicide Reviews

Knowledge

Essential

• Expert knowledge of safeguarding adults and children legislation and statutory guidance.
• Understanding of CQC safeguarding requirements
• Knowledge of information sharing, consent and confidentiality principles.

Desirable

• Knowledge of serious violence, exploitation, contextual safeguarding and trauma-informed practice.
• Knowledge of health inequalities and inclusion within safeguarding practice.
• Understanding of safeguarding governance at Integrated Care System (ICS) level.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital trust

Lowestoft Road

Gorleston

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

To assist in the provision of an efficient and effective Portering and Security Service to all Wards and Departments in accordance with established procedures. For a more detailed job description, please see attached

Person Specification

Education and Qualifications

Essential

• Good Literacy skills

Desirable

• Health & Safety Training
• Restraint and Physical Intervention Training

Knowledge and Experience

Essential

• Experience of working with the general public

Desirable

• Experience of dealing with violent, aggressive or agitated behaviour
• Experience of working within an NHS environment

Skills and Knowledge

Essential

• Ability to work as a team member and prioritise tasks
• Good communication skills - to be able to interact effectively with the public and colleagues
• Have appropriate skills to diffuse and de-escalate aggressive behaviour in patients and the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

To assist in the provision of an efficient and effective Portering and Security Service to all Wards and Departments in accordance with established procedures. For a more detailed job description, please see attached

Person Specification

Education and Qualifications

Essential

• Good Literacy skills

Desirable

• Health & Safety Training
• Manual Handling Training

Knowledge and Experience

Essential

• Experience in working with a large Team
• Experience of working with the general public

Desirable

• Experience of working within an NHS environment

Skills and Knowledge

Essential

• Ability to work as a team member and prioritise tasks
• Good communication skills - to be able to interact effectively with the public and colleagues
• Have appropriate skills to diffuse and de-escalate aggressive behaviour in patients and the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital

Lowestoft Road

Great Yarmouth

NR31 6LA

United Kingdom

Employer's website

https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)