Job description

Job responsibilities

The Audiology Associate will support the delivery of Audiology and ENT services across Worcestershire County Audiology, working within agreed competency frameworks, departmental protocols and clinical guidelines to provide safe, effective and patient-centred care.

The postholder will undertake routine audiological activity including pure tone audiometry, tympanometry, hearing aid maintenance and repair, hearing aid troubleshooting, hearing aid performance checks and routine follow-up activity. Diagnostic testing will be undertaken primarily to support ENT clinics, ensuring accurate and timely results are available to support patient assessment, diagnosis and management. The postholder will recognise the limits of their competence and escalate unexpected findings, clinical concerns or requests for further management to a senior audiologist, ENT clinician or other appropriate member of staff.

The role includes taking routine case histories, performing otoscopy and aural impressions where trained and competency assessed, fitting and modifying earmoulds, advising patients on hearing aid use and maintenance, issuing batteries and consumables, and maintaining accurate clinical records in line with Trust, departmental and professional standards. The postholder will also undertake daily equipment checks, ensure clinic rooms are prepared and stocked appropriately, maintain hearing aid and consumable stock levels, and support the efficient day-to-day running of clinics.

The successful candidate will communicate effectively with patients, carers and colleagues, adapting communication methods to meet individual needs, including those with significant hearing loss, communication difficulties or language barriers. They will work closely with Audiology, ENT, administrative and wider multidisciplinary teams to support safe and efficient patient pathways.

The postholder will organise their own workload within agreed protocols whilst accessing senior clinical advice and supervision as required. They will work flexibly across service locations and may contribute to delegated clinical activity within adult, paediatric and community pathways where appropriately trained, competency assessed and supervised.

The role includes contributing to clinical governance, audit, quality improvement and health and safety activities. Worcestershire County Audiology is currently working towards IQIPS accreditation and the successful candidate will have opportunities to participate in accreditation activities, service development projects and quality improvement initiatives that support the delivery of safe, effective and patient-centred services.

The postholder will participate in mandatory training, appraisal, continuing professional development, departmental meetings and peer review activities. They may also assist with the training, induction and support of students, trainees and less experienced colleagues under the direction of senior staff. The postholder is expected to work in accordance with Trust values, professional standards, departmental procedures and relevant national guidance at all times.

Person Specification

Personal Qualities

Essential

• Excellent communication skills, both written and verbal
• Able to identify and overcome barriers to all communication with patients of all ages, including those with additional needs such as profound deafness, learning disabilities or where patients are reliant on sign or language interpreters
• Able to adapt communication to meet the needs of the situation, including in stressful or conflict clinical and non-clinical situations
• Ability to educate, empathize, support, negotiate and motivate including times where co-operation is not guaranteed
• Listens, Values and respects the views of others (good communication/ interpersonal skills)
• Punctual and smart appearance

Other Job Requirements

Essential

• Access to car, daily.
• Current driving licence.
• Flexibility to work and place of work in general.
• Being prepared to work at outreach clinics.
• Due to the nature of our work, all posts are deemed to require Enhanced Disclosure Clearance.
• Cleared by Occupational Health.
• Eligible to work in the UK

Qualifications

Essential

• Level 5 Foundation degree in Audiology (or equivalent)
• AHCS/HCPC registered (Healthcare Science Associate- audiology) or application in progress.

Desirable

• Membership of BAA, BSA or other professional body

Experience

Essential

• Competence in routine audiology tests and rehabilitation procedures
• Comprehensive rehabilitation techniques, including counselling distressed patients / carers about hearing loss and associated problems
• Experience with children or feel confident to work with children
• Experience with Audiology specific IT systems

Desirable

• Voluntary work
• Experience of Microsoft office/Teams
• Evidence of ongoing personal development

Skills and Knowledge

Essential

• Good organisational/prioritisation skills
• Ability to work with high level of autonomy in clinical and non-clinical situations including assessment, diagnosis, differential diagnosis and management of patients and their families.
• Ability to work calmly and methodically when under pressure from a busy and varied caseload, demonstrating good prioritisation and organisational skills
• Ability to maintain concentration in order to obtain accurate results throughout busy clinics applying information to the management of patients
• Able to work alone and as part of a team

Desirable

• Experience with Oticon hearing aids
• Experience with audits

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Acute Hospitals Nhs Trust

Charles Hastings Way

WORCESTER

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

• Registered Nurse or Registered Operating Department Practitioner

Desirable

• Working towards Mentorship and CPD at degree level

Experience

Essential

• Experience of working in a Healthcare setting.

Desirable

• Experience of working in an acute hospital setting

Skills /Knowledge/Abilities

Essential

• Effective communication and interpersonal skills

Desirable

• Able to lead the Multi-disciplinary Team in the absence of more senior staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

Hastings

TN37 7RD

United Kingdom

Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose:

The purpose of the role is to provide HR advice and guidance for the Divisions and Corporate Services in line with the Trusts signature behaviours.

The post holder will be operating operationally with a level of complexity and a requirement to contribute to strategic thinking within the HR team.

The role will be required to analyse information in order to inform the advice or action taken.The role is required to influence immediate colleagues and customers.

To provide and operational day to day Human Resources Service to the Trust, managers and staff in an effective and professional manner. Working with a significant degree of independence, the post holder will use their professional judgement to ensure that the principles of good employment practice are adhered to at all times.

To provide outcome focused, risk assessed advise and support managers in a wide range of employment relations issues including managing conduct, performance, and sickness, the recruitment and selection of staff, equality and diversity, maternity regulations, harassment and bullying, grievance and dispute issues effectively. To act as mediator in cases of dispute. Ensuring all cases are resolved within policy timeframes.

To provide clear, consistent and practical advice that is in line with up-to-date and relevant employment law and trust policies and procedures. This covers all staff groups including the medical workforce. It will involve support to management on case investigations, advising panels at hearings, assisting the HR Manager with Employment Tribunal cases and work on policy development and implementation.

To aid the development of increased competence of line managers on day to day HR issues as they arise, to enable them to act confidently and consistently in line with policies and best practice without initial HR guidance.

To assist line managers in achieving corporate goals by the most practical and efficient means.

Key Duties

To provide operational service in all advisory aspects of human resource management to Trust-wide Directorates and Departments to help them achieve their operational and strategic objectives.

To act as a role model within the HR team and for the team both within the Trust and externally, demonstrating the Trust values at all times. To develop and maintain effective working relationships at all levels of the organisation including at a senior level.

To be flexible with regard to providing support across the Trust on a day-to-day basis, including cross cover in the absence of available HR colleagues including HR Managers, while using all available opportunities to equip line managers to deal effectively with day to day HR issues as they arise.

To take specific responsibility for particular areas of work including project management as required by the Human Resources Department, and to assist the HR Manager and HRBP in projects/programmes where directed.

To provide an advisory service on a daily basis to managers and staff on issues relating to Terms and Conditions of Employment, Human Resources policies, HR Framework, employment legislation, professional issues and good practice.

To provide an advisory service to managers and staff as required on Agenda for Change re-banding issues and act as an Agenda for Change Job Evaluation practitioner.

To take the role of support specialist on the provision of a highly comprehensive, proactive and professional HR advisory and coaching service to managers on the management of sickness absence cases (including redeployment issues, potential grievances, capability and disciplinary cases). This includes undertaking a defined case load, attendance at investigation interviews and hearings as part of the management side, providing HR support to panels at hearings, and ensuring the quality of written reports and documentation to achieve Trust targets.

To support managers to complete equality impact assessments providing specialist equality & diversity advice.

Support in the production of the WRES and WDES reports.

To work with HR colleagues, staff side representatives and managers across the Trust to oversee the timely co-ordination of hearings and investigation meetings.

To provide advice in connection with both Agenda for Change and the Medical & Dental Terms conditions.

To work closely with the wider HR team (including Training and Development and Occupational Health), line managers and other departments within the Trust as a whole, providing innovation, challenge and advice to facilitate delivery of an effective HR service .

To work in partnership with the Training and Development Department, to deliver the necessary training to enable managers to utilise HR policies and procedures and any otg events conducted by the Human Resources Department.

To maintain up to date knowledge of NHS initiatives and employment legislation, by attending training programmes and/or seminars, as necessary.

Analyse and support the delivery of HR key performance indicators, including audit of these as and when required and updating HR databases.

To liaise as appropriate with internal and external contacts such as Trade Unions and professional bodies.

Ensure that the in-house case management system is developed, maintained and updated in an accurate, timely and efficient manner, logging all appropriate activity in line with data protection, employment legislation and Trust requirements.

Respond to Subject Access Requests (SAR) and Freedom of Information Requests (FOI) relating to HR casework.

Analyse sickness, exit interview data and reports to identify trends

Provide day to day support and development to the Assistant HR Officer.

Person Specification

Qualifications

Essential

• Evidence that you hold or are working towards achieving your Level 5 Intermediate CIPD qualification in the next 12 months,
• or holds a degree or equivalent qualification in a relevant field

Desirable

• Coaching qualification or training

Knowledge and Skills

Essential

• Ability to provide examples to demonstrate up to date knowledge and understanding of employment legislation and best practice including equal opportunities and diversity issues.
• Can provide examples to demonstrate well organised, able to prioritise diverse and challenging workload and meet tight deadlines while dealing with frequent interruptions.
• Can provide examples of excellent oral and written communication skills, and presentation skills, including the ability to write and present quality reports for a range of audiences on a regular basis.

Experience

Essential

• Provide examples of managing or can demonstrate a working knowledge of basic Human Resources issues including sickness absence management, capability management, equality & diversity, disciplinary management, grievances.
• Demonstrate with examples, a working knowledge and understanding of other key human resources fields e.g. recruitment & selection, terms & conditions and change management.
• Demonstrate with examples, experience of working in a Human Resources Department with a working knowledge of an advisory service.

Desirable

• Experience of delivering HR related training to varying audiences with proven examples

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key working relationships

Head of Operational Estates and Technical Services

Head of Facilities

PFI Team

Capital Finance Team

IPC team

Fire Safety Team

Health and Safety Team

Clinical and Operational teams

Role:

The Post holder will be part of the Capital Planning Team and be integral to ensuring the delivery of the Trust Wide Capital Programme.

Responsible for successfully delivering Capital Projects to time, quality and cost.

The post-holder will :

Be responsible for the delivery of a portfolio projects ranging in size and complexity, using defined industry standard Project Management methodologies and best practice

Scope and specify projects including preparation and drafting of Project Initiation Documents, programmes and cashflow

Plan and manage project resources, including virtual teams in a matrix environment

Monitor projects against scope, programme, cost and quality and manage changes in line with change control methodology and Trust Project Processes.

The post holder needs to have excellent communication, organisational and project delivery skills, to work as part of a dynamic team

Key Duties

Due to the nature of the post, the post holder will be on occasions required as necessary to work at weekends and in the evenings.

Communications and Relationships

Advise stakeholders on the options available to meet a project brief and demonstrate best practice and value for money. This may involve highly complex, sensitive or contentious information whereby the Project Manager will be tasked with obtaining agreement or cooperation for Project solutions that may be different form the original Client Brief

Articulate the users requirement into language suitable for construction professionals.

Act as arbiter between the various stakeholders in order to manage expectations and achieve the most beneficial outcome.

Act as a point of contact for Trust staff, consultants, contractors and representatives of other bodies

Ensure early engagement with Trust representatives-

o Infection Prevention and Control

o Fire Safety

o Health and Safety

o Digital

o Facilities

Manage contractors and/or representatives of user departments to ensure the compliance with the Control of Contractors policy and help to ensure that disruption to services in those departments is kept to a minimum.

Produce reports including programme/budget summaries with risks and escalations to Project Boards

Prepare bids for internal Capital Funding requests

Prepare requests for PFI management and delivery of projects

Engage where necessary, the aid of external consultants for professional guidance and the design of schemes

Analytical and Judgement

Responsible for providing information and recommendations to the Capital Programme Manager as part of Capital Programme planning and the Estates five-year plan.

Monitor all areas of performance including design, technical information, compliance, programming and site management

Provide specialist knowledge across a range of works and building knowledge including all relevant construction related legislation, Health Building Notes and Technical Memorandum

In the event of an external contractor or professional consultant not performing the Project Manager will be responsible for following the procedures and processes to minimise the impact and risk to the project programme, finances and the Trust

Planning and Organisation

Consider, assess and manage each project according to scope, programme, budget, cashflow and quality.

Actively manage a project from inception through to completion including:

o Production of the brief

o Feasibility studies

o Input into business case / options appraisals

o Financial planning / cost estimates

o Procurement

o Production of project programme.

o Assistance with the relocation process

Develop the programme of works ensuring minimal impact on patient care and operational activity

Manage the transfer of services ensuring that all medical, paramedical, ancillary and FM contractors integrate smoothly and fully to ensure patient, visitor and staff safety and to minimise the impact on clinical activity

Liaisewith Operational Estates Team concerning scheduling and the use of direct labour on schemes and for the specification of engineering plant.

Responsible for the development and management of the commissioning and handover process, ensuring all stakeholders are involved in handover, sign off and any relevant systems training

Identify the APs who will be responsible for any ongoing repair and maintenance and ensure early engagement

Policy and Service development/ implementation

Responsible for following departmental processes and procedures

Implement Trust policies and standards relating to construction, procurement methods and performance.

Ensuring full compliance to statutory regulations inclusive of HTMs, HBNs, CDM and BSA

To partake in regular continued Professional Development training as necessary to the role.

Support the development of a programme of energy conservation, sustainability measures and green policies to meet government and NHS targets.

Responsibilities for Finance and Physical resources

Ensure that schemes are brought in on time and on budget and that any risks to this are escalated to Capital Programme Manager and the Project Board

Compliance with Trust financial procedures and Standing Financial Instructions.

Responsibility for Project Budgets and communicating changes to budgets/ cashflow to the Capital Finance Team with options for mitigation

With the Capital Programme Manager, develop procurement strategies for each project

Ensure all procurement process are managed in line with Procurement Regulations and Trust SFIs

Produce all Contract Award Governance documentation and manage the approval process

To appoint, manage and be responsible for external professional consultants and contractors within an authorised budget as a Budget Holder within agreed limits

Responsible for generation of Purchase Orders (PO) for services

Managing regular contractor and professional consultant performance reviews

Responsible for co-ordinating the commissioning team activities, ensuring all relevant operational managers are involved in the commissioning process and have ownership of its objectives.

Motivate, develop, direct and support in-house labour, external consultants and contractors

Directly responsible for and manage teams of external professional consultants as required for each project.

Review at regular intervals to ensure that statutory updates are incorporated into policies and procedures

Information resources

Produce regular progress minute meetings and reports including the production of initial scheme programme report to inform clients of progress etc.

Scrutinise and quality control all documentation including development drawings and specifications issued to the Trust by external professionals.

Quality Assess and ensure that the technical manuals and operational policies for the new building are complete, compliant and formally handed over to operational management.

Responsible for the production of design and tender documentation relating to all projects within the Project Managers portfolio of Capital Projects.

Production of a full suite of project documentation for all projects

Ensure building and hospital site plans are updated following project work, in both hard copy and computer (CAD) files with the Estates Information Manager.

Support requests from auditors for information at end of financial year

Quality

Monitor the performance and information provided by external professional consultants and building contractors against relevant legislation, contracts, Health and Safety, project delivery, compliance issues and report back to the Capital Programme Manager Divisional Leads and Procurement as and when necessary.

Set up Capital Project boards in order liaise with clients and prepare design briefs to ensure quality and best value procedures for managing the schemes.

Set up and manage Project Workstreams and ensure accurate reporting back to Project Boards

Record any derogations from Statutory and Non statutory Guidance and Regulations and to communicate and advise on these derogations with Clinical Leads, Divisional Leads and the necessary Trust Boards.

Physical effort

Support full site and building surveys

Conduct site visits during the works in line with Health and Safety requirements, to provide assurance of progress, monitoring of adherence to policy/procedures and regulations and resolve issues

Regular travel across all 3 Trust Sites

Mental/ Emotional Effort

Manage multiple deadlines and meet all pre-established timeframes.

Responsible for managing differing opinions within stakeholder groups to ensure a consensus is reached

Responsible for managing external contractor and professional consultant grievances in line with Estates procedures and processes and the relevant governing institution (i.e. RICS, RIBA, CIOB, etc)

Person Specification

Personal Qualities

Essential

• Prioritisation: able to manage work of self and others to accommodate competing priorities and meet demands
• Proactive, positive and collaborative approach to working with multiple teams
• Ability to remain calm and professionally manage situations when dealing with competing challenging opinions
• In possession of a valid UK driving licence and access to a vehicle to travel between all 3 Trust Sites

Experience

Essential

• Evidence of successful delivery of projects to required scope, time, quality and cost
• Experience of working in Capital Project management
• Experience of managing projects in challenging complex environment
• Demonstrable skill in MS Office, especially Word, Excel and Teams
• Experience in managing both construction contractors and external support consultants such as Contract Administrators
• Evidence of ability to manage project budgets and cashflow

Desirable

• Demonstrable experience of working in the NHS acute sector
• Experienced in facilitating workshops, meetings and engagement sessions with multiple stakeholders
• Experience of working constructively with NHS clinical/operational and management teams
• Experience of using NHS information, benchmarking data and hospital information systems

Skills/Knowledge

Essential

• Proven knowledge of RIBA Plan of Work
• Demonstrable skills in Project Management processes, including change control methodology
• Presentation: being articulate and skilled in presenting complex ideas and proposals to a diverse audience with a range of understanding of capital projects.
• Able to produce highlight reports with clear escalations with mitigation.
• Skilled in the production of Project Documentation such as programmes and risk logs
• Understanding of CDM and Building Safety Act regulations and your role in them

Desirable

• Detailed understanding of NHS Trust regulatory requirements and performance expectations
• Knowledge of construction procurement methods
• Understanding of HTMs/ HBNs

Qualifications

Essential

• Educated to degree level or equivalent experience in building services/ construction project management
• Project Management Qualification, such as PRINCE2, or APM
• Or-Apprenticeship in Project Management level 4

Desirable

• IOSH- Managing Safely

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assist and deputise for the Dispensary Manager in the management of the operational activities of the pharmacy dispensary at Worcestershire Royal Hospital. This will include:

Providing operational leadership within the dispensary to ensure safe and accurate dispensing and distribution of medicines to service users, in line with departmental, trust and national policies

Ensuring the storage security and supply of all medications is compliant with legal requirements, COSHH regulations, health and safety regulations, trust/departmental policies and SOPs, and is in accordance with manufacturers recommendations.

Assisting with the training provision of staff within the dispensary, Ensuring staff actively and effectively contribute to the aims of the service, are trained and assessed as competent and are aware of the expectations of them. All training programmes must be delivered in a timely, effective manner and ensuring feedback is given to the department Practice Supervisors to ensure the training dashboard is updated and feedback given to the Pharmacy Faculty sub-group.

Work closely with the Dispensary Manager, Ward Lead Pharmacy Technicians, the Stores and Distribution Deputy Manager to develop the dispensary services in line with national, trust and departmental strategies.

Ensuring that all SOPs, policies and guidelines relating to dispensary and operational services are implemented and complied with as an integral element of the pharmacy directorate clinical governance and risk management strategy.

Assist in the implementation of the Trusts performance management system for the WRH dispensary staff and services to ensure that these services are of the highest standard, are risk managed and that all technical elements of the operational business plan are achieved.

Support with quality audits such as annual Safe and Secure Handling of Medicine according to Trust standards and methodology. Escalating concerns over non-compliance in an appropriate timeframe.

Act as a role model in all areas of work, supporting colleagues and liaising professionally with all staff including members of the departmental management team to provide the best possible care of patients.

For further details please see the full Job description attached.

Person Specification

Qualifications

Essential

• GCSE (or equivalent) grade C/4 or above in Maths, Science and English (all 3 are required)
• Level 2 in pharmacy technical services (previously NVQ Level 2) or equivalent.

Desirable

• Supervisory or team leadership course

Experience

Essential

• Proven, recent and relevant experience of successfully delivering technical pharmacy services as a Pharmacy Assistant in a hospital or community setting.
• Proven experience of accurately dispensing medication.
• Experience of working in a team.
• Experience in dealing with patients, healthcare professionals the public and challenging situations
• Experience of how to deal with a range of routine and non-routine activities, work allocation, problem solving for a team and area of work, answering queries, progress chasing, and task related problem solving.
• Experience of operating/utilising an electronic prescription tracking system

Desirable

• Proven, recent experience of successfully delivering technical pharmacy services as a Senior Pharmacy Assistant in a hospital/retail setting.
• Experience leading a team and facilitating service delivery and Training
• Experience in management of staff including allocation of workload and personnel issues

Skills and knowledge

Essential

• Skilled at dispensing medicines where accuracy is of the utmost importance
• Standard key-board skills for using the Pharmacy Computer System, and other software, including Microsoft Office
• Able to prioritise workload.
• Able to communicate clearly and effectively using a variety of methods (written/verbal/presentation) with a wide range of people, and have the ability to record details accurately.
• Able to carry out verbal and written instructions accurately.

Personal Qualities

Essential

• Self-motiving and able to motivate others.
• Able to work flexibly when needed depending on the service requirements.
• Able to use initiative but understand the limits of responsibility.
• Understanding of the importance of maintaining patient confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a senior leader, you will work alongside executive colleagues and operational teams to drive continuous improvement, strengthen governance arrangements and ensure compliance with statutory and regulatory requirements. The role offers the opportunity to make a tangible impact across a large and varied healthcare estate while leading highly skilled specialist teams.

In return, we offer:

A supportive and inclusive working environment built on our CARES values.

Opportunities for professional growth and career development.

Flexible approaches to support work-life balance.

The chance to influence Trust-wide strategy and drive meaningful organisational change.

A commitment to innovation, continuous improvement and staff wellbeing.

If you are an experienced and passionate leader who wants to make a real difference to patient, staff and public safety, we would love to hear from you.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

• Master's Degree or equivalent level experience.
• Postgraduate Health & Safety qualification (NEBOSH Diploma, NCRQ Level 6, NVQ Level 6 or equivalent).
• Chartered Member of IOSH (CMIOSH).
• Evidence of continuing professional development.
• Root Cause Analysis training.
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

• I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Experience

Essential

• Substantial senior management experience within the NHS.
• Significant experience managing Health & Safety within large, complex, multidisciplinary organisations.
• Experience of managing health and safety across complex estates portfolios.
• Demonstrable experience developing and implementing health and safety strategies, systems and policies.
• Experience of specialist training design and delivery.
• Experience of interpreting and implementing national legislation and policy.
• Experience of reporting to the Health and Safety Executive and other regulatory bodies.
• Experience of presenting complex information to Boards, Executives and senior leaders.
• Experience of managing complex stakeholder and contractual relationships.
• Experience of undertaking investigations, root cause analysis and service improvement programmes.
• Line management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Clinical

1. Work as an experienced autonomous practitioner, professionally and legally accountable for all aspects of own practice and for maintaining a high standard of patient-centred care.

2. Undertake comprehensive specialist assessment, differential diagnosis and management of patients with complex dysphagia, integrating clinical history, examination findings, instrumental assessment and relevant medical information.

3. Analyse and interpret highly complex and sometimes conflicting clinical information to formulate individualised management plans, including recommendations regarding oral intake, rehabilitation, compensatory strategies and onward referral.

4. Undertake FEES and videofluoroscopy within own scope of competence, contributing to diagnosis, treatment planning and review, and supporting safe governance of instrumental swallowing assessment.

5. Provide highly specialist dysphagia assessment and management for patients with tracheostomies and patients in critical care, working closely with the multidisciplinary team.

6. Provide expert clinical advice and second opinions for complex, high-risk or unusual dysphagia presentations and support appropriate escalation where clinical risk is identified.

7. Assess capacity and obtain valid informed consent in accordance with relevant legislation and Trust policy, contributing to best-interest and risk-management discussions where appropriate.

8. Communicate complex and sensitive information regarding swallowing, aspiration risk, nutrition and hydration and management options to patients, relatives, carers and professionals, including situations where there are barriers to understanding or differing views.

9. Work collaboratively with ward and community teams to support safe transfer of care, ensuring clear communication of swallowing recommendations and onward referral where required.

Clinical Leadership and Service Development

1. Act as the Trust clinical lead and expert resource for dysphagia, providing professional leadership and promoting consistently high standards of dysphagia care.

2. Lead the development, implementation and review of dysphagia pathways, clinical guidelines, standard operating procedures and competency frameworks in line with current evidence, professional guidance and Trust governance requirements.

3. Identify opportunities for service improvement and lead or contribute to quality improvement initiatives that improve patient safety, experience, outcomes, efficiency and equity of access.

4. Work collaboratively with the Operational Lead SLT and relevant team leads regarding service pressures, clinical priorities and dysphagia-related risks. Routine staffing, caseload allocation and cover arrangements remain the responsibility of operational/team leads.

5. Influence multidisciplinary practice and decision-making relating to dysphagia, including the management of complex clinical risk.

6. Support the development and evaluation of instrumental dysphagia services, including FEES and videofluoroscopy, promoting equitable and clinically appropriate access.

7. Maintain effective professional networks with relevant internal and external services, professional groups, universities and research networks.

Clinical Governance, Quality and Risk

1. Lead dysphagia-related clinical governance activity, including audit, service evaluation, quality improvement and the use of relevant outcome measures.

2. Monitor and evaluate the quality, safety and effectiveness of dysphagia practice and use data, feedback, incidents and audit findings to inform improvement.

3. Contribute specialist dysphagia expertise to the review and investigation of relevant incidents, complaints and clinical risks, identifying learning and supporting implementation of actions.

4. Promote evidence-based practice by critically appraising new evidence and national/professional guidance and translating relevant findings into local practice.

5. Ensure dysphagia-related policies, procedures and clinical resources are reviewed and updated appropriately.

6. Promote safe practice in relation to infection prevention and control, equipment, record keeping, information governance and risk management.

Education, Training and Clinical Supervision

1. Lead and coordinate a programme of dysphagia education and training for SLTs and relevant members of the wider multidisciplinary workforce across Trust sites.

2. Provide clinical supervision, specialist advice and competency support to SLTs developing or maintaining dysphagia skills.

3. Support competency development in specialist areas including instrumental assessment, tracheostomy and complex dysphagia where this falls within the post holder's scope of practice.

4. Contribute to undergraduate and postgraduate education, including supervision and teaching of Speech and Language Therapy students.

5. Support induction and development of new staff and contribute to multidisciplinary education relating to dysphagia.

6. Maintain own continuing professional development and specialist competencies, reflecting on practice and maintaining an evidence-based professional portfolio in accordance with HCPC and RCSLT requirements.

7. Participate in annual appraisal/PDR as an appraisee and, where formally delegated, contribute to PDR or development review processes for other staff.

Communication and Collaborative Working

1. Establish and maintain effective communication networks for dysphagia across the Trust and with relevant community and external services.

2. Communicate highly complex, sensitive or contentious information effectively, adapting communication to the needs of patients, carers and colleagues.

3. Work collaboratively with medical, nursing, dietetic, pharmacy, therapy, radiology, critical care and other colleagues to ensure coordinated multidisciplinary dysphagia care.

4. Promote awareness of the role and contribution of Speech and Language Therapy in dysphagia management and patient safety.

5. Build constructive relationships across professional and organisational boundaries and contribute specialist expertise to relevant meetings, working groups and service-development forums.

Organisation and Management

1. Prioritise and manage own specialist clinical workload effectively, responding appropriately to clinical urgency and risk.

2. Use resources responsibly and contribute to service planning by identifying dysphagia-related demand, capacity, risk and development needs.

3. Contribute to recruitment and selection where appropriate.

4. Contribute to the review of referral criteria and pathways for dysphagia services.

5. Collect and interpret relevant activity, outcome and quality data to support service evaluation, governance and planning.

6. This post provides clinical leadership for dysphagia. Routine line management, day-to-day staff deployment and operational cover arrangements are not inherent responsibilities of the role unless separately and explicitly delegated.

Person Specification

Qualifications

Essential

• Degree or equivalent recognised qualification in Speech and Language Therapy
• Current HCPC registration as a Speech and Language Therapist
• Evidence of relevant postgraduate education and training in adult dysphagia
• Evidence of ongoing CPD relevant to highly specialist dysphagia practice

Desirable

• Postgraduate study at Master's level or equivalent
• Leadership/service improvement training
• Clinical educator/supervision qualification or training

Experience

Essential

• Significant post-registration SLT experience, including substantial experience in adult dysphagia
• Highly specialist knowledge and experience in assessment and management of complex adult dysphagia
• Demonstrable competence in clinical dysphagia assessment and management at a highly specialist level
• Experience of managing complex clinical risk and making autonomous clinical decisions
• Experience of working within an acute hospital multidisciplinary environment
• Experience in assessment and management of patients with tracheostomy
• Competent in videofluoroscopic assessment of swallowing or evidence of advanced progress towards independent competence with ability to achieve full competence within an agreed timeframe
• Independent competence in FEES, or evidence of advanced progress towards independent competence with ability to achieve full competence within an agreed timeframe
• Knowledge of relevant professional guidance and evidence relating to dysphagia

Desirable

• Experience across a range of acute specialties, e.g. stroke, critical care, respiratory, frailty, neurology
• Experience of developing or expanding an instrumental assessment service
• Advanced tracheostomy experience
• FEES supervisor/mentor level competence
• Experience of complex shared decision-making/eating and drinking with acknowledged risks
• Experience across organisational boundaries/community interfaces

Knowledge and Skills

Essential

• Sound knowledge of clinical governance, patient safety, risk management and evidence-based practice
• Experience of clinical audit/service evaluation and implementing improvements arising from findings
• Experience of quality improvement/service improvement
• Ability to critically appraise evidence and translate evidence/guidance into clinical practice

Desirable

• Experience contributing to investigation of incidents or complaints
• Formal QI methodology training
• Research experience, publication or presentation
• Experience presenting audit/QI work beyond own service

Personal Qualities

Essential

• Highly developed verbal and written communication skills
• Ability to communicate complex, sensitive and potentially contentious information to patients, carers and professionals
• Evidence of effective multidisciplinary working and ability to influence clinical decision-making
• Ability to manage differences of professional opinion constructively and advocate for safe, patient-centred dysphagia care
• Demonstrates advanced clinical reasoning and sound professional judgement
• Able to work autonomously and take responsibility for complex clinical decisions within scope of practice
• Demonstrates clinical leadership, professional credibility and ability to act as a positive role model
• Able to prioritise competing demands and respond appropriately to clinical risk
• Able to work collaboratively and build effective professional relationships
• Demonstrates commitment to equality, diversity, inclusion and person-centred care
• Demonstrates behaviours consistent with Trust values: being open and honest, ensuring people feel cared for, and showing respect for everyone

Desirable

• Previous formal clinical lead experience
• Experience of business case or service redesign work
• Formal leadership/management development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

About Us

St Michaels Hospice supports and enables the community of Hastings and Rother to live well with dying, death and loss. Our services are provided via in-patient beds and at home and we also offer Wellbeing support, both out-patient and virtual.

We want to recruit and retain the most diversely talented people and have a workforce representative of our community.We aspire to be a place where everyone feels welcome; whether you are cared for or supported by us, employed by us, volunteer for us, or support us in any way. We recognise that being a diverse and inclusive organisation will enable us to achieve our vision of a kind, resilient and empowered community.

The Role

We are seeking a highly organised and proactive Personal Assistant to support the Medical Director across St Michaels Hospice, Hastings and Rother and St Wilfrids Hospice, Eastbourne. This is a key role that provides high-level administrative support to coordinate the Medical Directors priorities, stakeholder relationships and day-to-day activities across both organisations and with key external partners.

Working across two hospices, you will play a pivotal role in helping the Medical Director navigate differing organisational structures, governance processes, systems and ways of working. You will build effective relationships with colleagues and external partners, coordinate activity across a complex network of stakeholders and ensure information, actions and priorities are managed effectively.

Youll bring significant experience in a PA or senior administrative support role, with excellent Microsoft 365 skills, strong written communication and the ability to manage complex diaries, inboxes and meeting arrangements. You will be confident handling sensitive information, working across organisational boundaries and supporting the delivery of high-quality documentation and meeting processes. If youre a proactive team player who thrives in a fast-paced environment and enjoys bringing structure and coordination to complex environments, wed love to hear from you.

The role offers flexibility in working patterns and therefore requires a high level of professionalism, discretion and integrity.

Interview date: Friday 2nd October 2026.

Employee Benefit's

At St Michaels Hospice we offer a friendly, team orientated work environment a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme (Benenden Healthcare), up to 33days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision and a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.

If you would like to discuss the role in further detail please contact Jude Cornelius-Scott (Business Support & Change Manager), on 01424 445177 ext 170

If you have any questions regarding your application please do not hesitate to contact the Human Resources team on01424 457970or [email protected]

Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact theHR team.

Please note if a vacancy is part time the salary will be pro rata.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Michael's Hospice (Hastings & Rother)

Address

St Leonards on Sea

TN38 0LB

United Kingdom

Employer's website

https://stmichaelshospice.com/ (Opens in a new tab)

Job description

Job responsibilities

To work within the nursing and multi-professional team to ensure a high standard of care within the In-Patient Unit (IPU). Under the indirect supervision of the IPU Team Leader, to be able to organise own workload with regards to assessing patient needs, and in planning, implementation and evaluation of a programme of care. To practice evidence-based care that utilizes all available resources, taking into consideration the lifestyle, gender and cultural background of the patient and ensures involvement with their family, carers and significant others as per the patients wishes.

Person Specification

Qualifications

Essential

• Please see job description.

Desirable

• Please see job description.

Experience

Essential

• Please see job description.

Desirable

• Please see job description.

Please see job description.

Essential

• Please see job description.

Desirable

• Please see job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Michael's Hospice (Hastings & Rother)

Address

St. Michaels Hospice

25 Upper Maze Hill

St. Leonards-on-sea

East Sussex

TN38 0LB

United Kingdom

Employer's website

https://stmichaelshospice.com/ (Opens in a new tab)

Job description

Job responsibilities

The Lead Pharmacist role will lead on all aspects of medicines optimisation within EIPS across the six teams and contribute to the wider development of the service. The role will support clinical and operational colleagues on all aspects of medicines use within EIPS as well as leading on all aspects of medicines guidance and policies relating to EIPS within the Trust and in collaboration with ICS Medicines Optimisation groups.

Please note: the job description attached as a separate document is generic to all lead pharmacist roles within the Trust, however this role is specific to Early Intervention in Psychosis. The scope of the role will be discussed with the applicant with a full job plan given once in post. For any questions regarding the specifics of this role please contact [email protected] or [email protected] for more information related to the service.

The role is Trust-wide and there is flexibility regarding your base across Sussex as well as opportunities for flexible and part home-working. The role will be required to support the six EIPS services across the Trust but will primarily be based within the West Sussex locality.

Please see themain duties of job for a description of this role within EIPS and see the attached documents for further information on a role as a Lead Pharmacist within the Trust. Alternatively if you have any queries regarding the role please contact us.

Person Specification

Qualifications

Essential

• Degree in Pharmacy at a British School of Pharmacy, or recognised equivalent
• Clinical Pharmacy post graduate qualification (e.g. certificate or diploma)
• Registered Member of General Pharmaceutical Council.

Knowledge, Training and Experience

Essential

• To have demonstrable evidence of having met the full gateway KSF for 7 Specialist Pharmacist
• Experience of working with different healthcare professions and managers across the wider healthcare economy
• Can demonstrate an understanding of the key stakeholders the post is likely to be supporting and how they will be expected to support them.
• Demonstrable expertise in highly relevant field of pharmacy specialism
• Significant experience of working within a hospital pharmacy department post qualification, including experience in mental health service provision
• Experience of working with working age mental health services
• Excellent clinical pharmacy skills with particular emphasis on medicines used in mental health
• Experience in providing both written and verbal information on drug usage
• Experience in carrying out Medicines Information queries, providing both verbal and written specialist advice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Arun House

16 Liverpool Gardens

Worthing

BN11 1RY

United Kingdom

Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

REQUIREMENTS

To be a successful Assistant Psychologist in our team you will be/have:

• Honours degree at 2:1 or above in Psychology or equivalent.
• Eligible for graduate membership with British Psychological Society
• Have access to a car- Travel between sites is essential to the role and unfortunately public transport is limited.
• Please note that the funding is specifically intended to break down barriers to gaining appropriate experience in the profession. Whilst the role is open to anyone who can suitably reflect on structural inequalities, we are particularly keen to encourage applications from those that identify as belonging to a group that are nationally recognised as being under represented in Clinical Psychology. These are: Individuals from ethnic minority backgrounds Those from low socio-economic backgrounds as defined by Gov.uk Individuals with unpaid caring responsibilities as defined by NHSE
• You must be able to demonstrate a caring, compassionate and non-judgmental attitude, and show a commitment to making a difference when supporting clients and their families on their recovery journeys

Clinical experiences may include: Supporting group sessions Present clinically prepared information to patients within workshops / webinars, un-der the supervision of a qualified clinician Quality improvement work to include research / audit / support with clinical pathway coordination and analysis Liaison with a range of services to include health, social care and voluntary agencies to support patient pathways Observe supervisor or other members of MDT conduct assessments, take notes during assessment and write these up afterwards for supervisor to check. Gather information about a service user from the Clinical Information System to assist overall assessment of a service user. Observation of full neuropsychological assessments, scoring of neuropsychological tests to be checked by supervisor and discussed in supervision.

Non-clinical experiences may include:

• Administration and scoring of outcome measures
• Involvement in service evaluation, audit and research projects (including but not limited to: database and questionnaire design, data analysis, preparation of NHS ethics forms and audit proposal forms, literature review)
• Collation of information of local services, preparation of service user information leaflets and creation of displays about local services/psychological themes for ser-vice user waiting areas.
• Assistant psychologists will receive one hour of supervision per week and may re-quest a reference from their supervisor.
• A specialised induction programme and ongoing support will also be available to assistant psychologists to support learning in these posts.

See attached Generic Job Description and Person Specification for full details.

Please apply using the link in this advert, or for more information explore the attachments or contact:

[email protected]

Person Specification

Qualifications

Essential

• Honours degree at 2:1 or above in Psychology, or equivalent with graduate basis for registration with BPS

Desirable

• Further post graduate training in relevant area of professional psychology

Knowledge/Experience

Essential

• Ability to recognise and reflect upon personal and societal bias along a range of dimensions of difference

Desirable

• Individuals from ethnic minority backgrounds
• Individuals with unpaid caring responsibilities as defined by NHSE
• Those from low socio-economic back-grounds as defined by Gov.uk o
• Experience of group work and individual therapeutic contact
• Experience of working with a multidisciplinary team
• An understanding of psychology applied to health care
• Experience of in-patient settings

Skills

Essential

• To be able to communicate effectively
• To assimilate complex information and use reflective/analytic thinking
• Capable of using initiative and organise work to agreed goals
• IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Amberstone hospital

Carters Corner

Hailsham

BN27 4HU

United Kingdom

Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

About Us

St Michaels Hospice supports and enables the community of Hastings and Rother to live well with dying, death and loss. Our services are provided via in-patient beds and at home and we also offer Wellbeing support, both out-patient and virtual.

We want to recruit and retain the most diversely talented people and have a workforce representative of our community.We aspire to be a place where everyone feels welcome; whether you are cared for or supported by us, employed by us, volunteer for us, or support us in any way. We recognise that being a diverse and inclusive organisation will enable us to achieve our vision of a kind, resilient and empowered community.

The role:

At St Michaels Hospice, we are committed to providing the highest quality of care to our patients and their families. As a member of our clinical team, you will have the opportunity to make a meaningful difference in the lives of those we serve.

We have an exciting opportunity for an enthusiastic, motivated and flexible Health Care Assistantto join our In Patient Unit.

As a key member of a skilled interdisciplinary team, you will support the holistic needs of patients, their families and carers. Working alongside our Registered Nurses and other healthcare professionals, you will deliver the highest standards of service, including compassionate and dignified care for patients at the end of life and those closest to them, ensuring that personal goals and priorities are fulfilled.

Employee Benefit's

At St Michaels Hospice we offer a friendly, team orientated work environment a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme (Benenden Healthcare), up to 33days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision and a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.

If you would like to discuss the role in further detail please contact Jo Pinder (Nurse Manager) on 01424 445177 ext 145.

If you have any questions regarding your application please do not hesitate to contact the Human Resources team on01424 457970or [email protected]

Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact theHR team.

Please note if a vacancy is part time the salary will be pro rata.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Michael's Hospice (Hastings & Rother)

Address

St Leonards on Sea

TN38 0LB

United Kingdom

Employer's website

https://stmichaelshospice.com/ (Opens in a new tab)

Job description

Job responsibilities

We believe that our Older Adult Mental Health Services are a great place to work. You will be surrounded by passionate, empathic and hard-working colleagues and a management team who are invested in supporting your development. This is a great opportunity to be involved in the development of a new service to better meet the needs of people living with dementia and those supporting them.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

• Experience of working in a Mental Health setting
• Assessment of people presenting with mental health problems
• Assessment and management of clinical risk
• Working within a multidisciplinary team
• Managing own case load

Desirable

• Working in collaboration with VCSE service
• Experience of Care Coordination
• Training/developing staff and / or patients
• Experience of delivering evidence based psychosocial interventions

Additional Criteria

Essential

• Able to meet the travel requirements of the post

Qualifications

Essential

• Relevant professional qualification relating to Health or Social Care e.g., in social work, nursing, OT, with current professional registration
• RMN, BSc/DipSW, BSc OT
• Recent evidence of continuing professional development
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

• Teaching/training qualification
• Psychological therapy qualification

Knowledge

Essential

• Knowledge of principles of assessment of people with mental health problems
• Knowledge of principles of risk assessment and management
• Knowledge of Mental Health Act 1983 and Mental Capacity Act 2006 and other relevant legislation

Skills & Abilities

Essential

• Ability to communicate clearly and effectively in English in both verbal and written formats
• Mental health assessment skills
• Care planning
• Delivery of evidence-based interventions in mental health

Desirable

• Skilled in the provision of clinical supervision to both peers and junior members of staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Key Duties:

Cash & Debtors

- To assist the Debtors Officer in the production, calculation and collection of debtor payments following the procedures/guidelines within the agreed timescales. Liaise with SBS collections team with issues regarding collection of the debt. Deal with enquiries and correspondence promptly and courteously.

- To input daily cash takings for the Trust catering departments, highlighting any errors or discrepancies and working with the Cash and Debtors Manager and the catering department to resolve.

- Credit card expenditure reconciles the expenditure requests forms against the monthly statement, ensuring all information is complete and accurate.

- Car parking takings input daily car park takings by date, site and machine ensuring that the information matches the machine audit reports and then entering the information into the Trust finance system and checking the information input by the cashiers.

- Card Income for Trust analyses income from bank statements that has been taken from the various card machines in the Trust and ensure it reconciles to the income and charges that are reported on the monthly WorldPay invoices.

- The post holder will be required to input and manipulate financial data into the finance computerised system / database and be able to use, create and update spread sheets accurately, and create reports as required.

- To assist the Accounts Receivable Team in reducing the no. of outstanding debtor invoices, by checking different computerised reports to support SBS and the team

Salary Overpayments

-Support the administration of the salary overpayments process.

- Record and reconcile the monthly charges incurred by the Trust for the use of External Debt Recovery services helping to check accuracy and identify any discrepancies.

- Support the preparation of monthly divisional reports relating to all salary overpayments.

- Monitor and help track invoices paid each month in relation to salary overpayments and debt recovery activity, escalating any issues as appropriate.

- Assist in producing regular management information and reports, under supervision, to support monitoring of recovery performance.

- Maintain accurate and organised records, ensuring all documentation is filed correctly and supports a clear audit trail.

- Support the review of outstanding overpayment balances and aged debt, highlighting items that may require further action.

- Contribute to improving processes by identifying opportunities to enhance reporting, reconciliation, and record keeping.

- Liaise with internal and external teams and escalate queries where needed.

- Handle sensitive employee information in a confidential manner, in line with Trust policies and data protection requirements.

General

-To use the finance computerised systems and be able to interrogate and reconcile, and balancing various control codes / accounts. Support the reconciliation of interfaces from other systems both financial and non-financial into the financial system and provide auditable reconciliation of the feeds.

- Post holder will work within set routines and procedures with supervision and advice will be available as required working within the SFIs and Scheme of Delegations, as well as national and local guidance.

- To assist in reviewing and updating all procedures relating to the duties of this post when appropriate.

- To assist the Financial Services team in all aspects of its day to day duties to ensure deadlines are achieved.

Person Specification

Other Job Requirements

Essential

• Awareness of confidentiality.

Experience

Essential

• Previous office administration experience.

Desirable

• Experience of working in a Finance Department or General Office.
• Financial Services experience.

Personal Qualities

Essential

• Able to work to rigid deadlines and under pressure.
• Good attention to detail.
• Self-motivated and a positive attitude.
• A team player.
• Able to concentrate when checking, inputting and reconciling data.
• Adaptable to change.

Skills & Knowledge

Essential

• IT literate including spreadsheet skills.
• Good numeracy skills.
• Excellent telephone manner.
• Able to produce accurate and timely work.
• Good organisation and communication skills.

Desirable

• Familiarity with new technology.

Qualifications

Essential

• Minimum 5 O Levels/GCSEs or equivalent grade A-C/4-7/Level 2.
• Has previously studied a Level 2 Accountancy Apprenticeship or NVQ Level 2 Accountancy or Association of Accounting Technicians (AAT Level 2) intermediate level or relevant equivalent experience.

Desirable

• 3 A Levels at grade A-B in relevant subjects e.g. Accountancy, Economics, Maths or Business.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)