Job description

Job responsibilities

Package Description:

We're looking for a passionate and dynamic Band 5 Physiotherapist to join our exciting Rapid Response and Intermediate Care Team to work in the community and in-patient rehabilitation unit. The Physiotherapist would be working closelywith the team of Physiotherapists as well as working collaboratively with ourOccupational Therapy, Nursing and Support Worker colleagues.

The service operates 7 days a week 8am - 8pm, and so includes weekend and bank holiday working.

As a Band 5 Physiotherapist, youll be part of our valued team, based at Gravesham Community Hospital.

You will feel valued as a Band 5 Physiotherapist within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• AFC Band 5.1 £28,407- 5.3 £30,639 with NHS Pension and full Agenda for Change terms and conditions
• 5% High Cost Area Allowance
• Plentiful on site-parking
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission
• Free tea, coffee, and milk at your base location

Within this role, you will:

• Undertake 6-month rotations intoIntermediate Care, Rapid Response and on the In-patient Rehabilitation Unit
• Complete holistic initial assessments with patients
• Devise treatment plans in line with patient's goals
• Liaise with family members/relatives and carers
• Implement and deliver treatment interventions
• Complete follow up review visits with patients
• Delegate to support worker colleagues
• Attend and participating in clinical meetings, team meetings and in-service training

This is an opportunity to put yourDegree in Physiotherapyto great use.You will have a full driving license with access to a car, you will bemotivating, innovative and adaptable, with the ability to work flexibly across specialities as need arises, holding the HCPC (Physiotherapist) registration. With strong communication and organisation skills, and a flexible approach you will ensure delivery of positive experiences to patients at every stage of theirhealthcare journey.

If you are a final year student due to qualify, we can also look to support you with our preceptorship scheme that we offer where we support you into the team within the first year of your qualification.

You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

Person Specification

Qualifications

Essential

• Degree in Physiotherapy, full UK driving license, HCPC registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Gravesend

DA11 0DG

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

As a Band 5 Community Nurse, you will join our valued Community Nursing Team based at Sheppey Community Hospital, providing care across Sheppey, Sittingbourne and the surrounding villages. This is a rewarding opportunity to deliver high quality nursing care where it matters most, within patients' homes and local communities. You will support patients with a wide range of healthcare needs, helping them maintain independence, manage long-term conditions and avoid unnecessary hospital admissions. Whether you are newly qualified or an experienced nurse looking to develop your community career, you will join a supportive and welcoming team committed to delivering compassionate, patient-centered care. You will be encouraged to develop your skills, gain new experiences and make a real difference to the lives of patients and their families every day.

You will be joining a friendly and experienced community nursing team who are passionate about delivering outstanding care closer to home. The service offers excellent support from managers and colleagues, regular team meetings, ongoing clinical development and access to modern equipment, ensuring you have everything you need to thrive in your role. As part of HCRG Care Group, you will receive:

• NHS Agenda for Change Band 5 salary with an NHS pension and full Agenda for Change terms and conditions
• Plentiful onsite parking
• Membership of My Reward Hub, giving you discounts on everyday purchases, plus cashback and voucher offers for treats and essentials
• Access to your wages as you earn them, helping cover life's emergencies and avoid overdraft fees or high-interest borrowing
• Online and in-person wellbeing support, including mental health services, activity challenges, financial wellbeing tools, coaching and counselling
• Access to e-learning, bespoke career pathways and professional development opportunities through our Outstanding Learning Enterprise team
• An open, just culture where you're encouraged to contribute ideas, backed by ringfenced innovation funding each year
• The pride of working for an organization where the majority of our rated services hold Good or Outstanding ratings from the Care Quality Commission
• Free tea, coffee and milk at your base location

As a Community Nurse, you will provide high quality nursing care to patients within their own homes and community settings. You will assess, plan, implement and evaluate care, ensuring patients receive safe, effective and compassionate support throughout their healthcare journey. Working both independently and as part of a wider multidisciplinary team, you will build strong relationships with patients, families and carers, helping them manage their health and wellbeing while promoting independence wherever possible. You will have the opportunity to utilize and develop a broad range of clinical skills while managing a varied caseload. This role offers autonomy, variety and the chance to make a meaningful impact within your local community every day. Key responsibilities include:

• Delivering safe, effective and person-centered nursing care in community settings
• Assessing patient needs and contributing to care planning and review
• Supporting patients with acute, chronic and complex health needs
• Working collaboratively with GPs, therapists, social care teams and other healthcare professionals
• Promoting patient independence, health and wellbeing
• Maintaining accurate and timely clinical documentation
• Contributing to service improvement and sharing best practice across the team

A full UK driving license and access to a vehicle for work purposes is essential.

• Registered Nurse with a valid NMC registration
• Passion for delivering high quality, patient-centered care
• Strong communication and interpersonal skills
• Good organizational skills and the ability to manage a varied workload
• Ability to work independently and as part of a multidisciplinary team
• Flexible and adaptable approach to work
• Confidence using IT systems, including Microsoft Office applications
• Full UK driving license and access to a vehicle for work purposes

• Previous experience within a community, district nursing or primary care setting
• Experience managing patients with long-term conditions or complex care needs
• Understanding of community healthcare services and integrated care pathways

Newly qualified nurses are encouraged to apply and will be supported through our award-winning Preceptorship Programme, which provides a structured blend of face-to-face learning, e-learning and practical development opportunities.

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Person Specification

Qualifications

Essential

• Registered Nurse with a valid NMC registration, strong communication and interpersonal skills, good organizational abilities, capable of working independently and as part of a multidisciplinary team, flexible, adept with IT systems including Microsoft Office, full UK driving license and access to a vehicle for work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Sheerness

ME12 3LT

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Package Description

As a Paediatric Speech and Language Therapist, you will be part of our valued SEND Therapies Team in West Essex, receiving access to exclusive rewards and benefits including:

• Band 5 AfC Salary with NHS Pension and full Agenda for Change terms and conditions
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Job Summary

Join us as a Paediatric Speech and Language Therapist, in our exciting SEND Therapy Service in West Essex.

We are looking for a Childrens Speech and Language Therapist to work with early years and school aged children, in their educational settings and their home, as part of our Special Educational Needs (SEND) Therapies team.

You will have the opportunity to work hybrid between visits to local schools and completing virtual sessions from home on a full or part time basis. The role has core hours during school times (with the occasional out of hours for meetings with school staff or parents) with the option to complete your additional hours flexibly.

As you will be visiting local schools as part of your role, a driving license and access to a vehicle is essential

Bulk of core clinical delivery to take place within school hours and education term dates, however service needs not to be exclusively term time only, with clinical and administrative work for school holiday periods to be discussed and agreed with SEND Therapies Manager. Post holder may be required to support Community Therapy service, if appropriate.

Caseload agreed with SEND Therapies manager, with time allocated for clinical delivery, training, travel, CPD, meetings and supervision, appropriate to role and geographical team.

• To manage own delegated caseload of SEND children independently across a variety of predominantly educational settings.
• To work with parents/carers, education colleagues, the multidisciplinary team and the wider childrens workforce to provide a co-ordinated approach to childrens speech, language and communication needs, as part of their EHCP provision.
• To assess and formulate treatment plans in collaboration with parents, carers, schools and other professionals, write assessment reports, provide appropriate intervention and evaluate treatment outcomes
• To support the service to meet key performance targets and contribute to agreed service development.
• To work in partnership with other agencies in order to meet local and national objectives as agreed with commissioners and SEND Therapies Manager.
• To supervise and allocate work to assistants, SLT students and less experienced therapists, when required.

• Has a registered HCPC registration in Speech and Language Therapy
• Be a registered with their professional body (Royal College of SLT)
• Driving licence and access to vehicle
• Strong interest in the field of paediatric speech therapy

Experience with the following client groups is desirable:

• Hearing impairment;
• Developmental Language Disorder;
• Complex needs
• Alternative and Augmentative Communication (AAC), including Makaton, light-tech and high-tech AAC;
• Autism, Down Syndrome, Global Developmental Delay.

For any queries about the recruitment process of this role, please contact the hiring team via email at [email protected] or on 07884 659460.

About the Company

We change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Person Specification

Qualifications

Essential

• Registered HCPC registration in Speech and Language Therapy, professional body registration with the Royal College of SLT, a driving licence and access to a vehicle, and a strong interest in the field of paediatric speech therapy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Harlow

CM18 7NG

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Person Specification

General Requirements

Essential

• Click Apply for this job above to view the Job Description on our career site

Desirable

• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Salisbury

Wiltshire

SP4 6AT

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Person Specification

General Requirements

Essential

• Click Apply for this job above to view the Job Description on our career site

Desirable

• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Warwick

Warwickshire

CV34 6PX

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Person Specification

General Requirements

Essential

• Click Apply for this job above to view the Job Description on our career site

Desirable

• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Chippenham

Wiltshire

SN15 2AJ

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Person Specification

General Requirements

Essential

• Click Apply for this job above to view the Job Description on our career site

Desirable

• Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Dartford

Kent

DA1 1SA

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Are you a compassionate and motivated Registered Nurse looking for flexible opportunities within community nursing? We are seeking enthusiastic Band 5 Community Nurses to join our bank team and provide high-quality, person-centred care to patients in their own homes and community settings.

The Integrated Neighbourhood team is a community-based service which supports and works with people, either in their own home or in Residential or Nursing Homes.

The role of the community nurse is to work with the multi professional team within community service providing clinical support in assessing, planning, organising, and delivering clinical care in line with service and patient needs, as agreed with supervising clinicians.

The community nurse works independently, working within the sphere of nursing care and within all aspects of the nursing process. The post holder will act professionally at all times and use their knowledge and experience to make evidence-based decisions to solve challenges and problems. They recognise and work within the limits of their competencies and are responsible and accountable for their actions.

The post holder will have responsibility for supervising less experienced or qualified staff and students during their placements. They will be expected to actively contribute to quality assurance processes and service development.

Please see the job description attached for a full list of responsibilities.

Base: St Martin's Hospital, BA25RP

For any enquiries, please contact [email protected]

The Ideal candidate will have -

Essential:

• Nursing Registration (NMC).
• Nursing degree qualification.
• Previous experience of working in a healthcare setting as part of the multi-disciplinary team.
• Able to deal with non-routine and unpredictable nature of the workload and individual patient contact.
• Proficient in using a variety of IT systems for example SystmOne, word, excel.
• Able to competently and safely administer medication according to organisation policy.
• Able to support, supervise, assess, and act as a role model.
• Passionate about delivering safe patient focused care.
• Ability to work on own initiative and as a team member.
• Good time management skills.
• Valid UK driving license with access to a vehicle for work purposes.
• Shows commitment to ongoing personal and professional development.
• Self-motivated.
• Good time management skills.
• Have good interpersonal and communication skills, both verbal and written.

Desirable:

• Evidence of involvement in support / development of less experienced staff.
• Demonstrates knowledge of clinical audit and improvement methodology.
• Experience of working in the community

Package Description

As a Bank Community Nurse, youll be working as part of the HCRG Care Group Team in our Bath, St. Martins Hospital District nursingservice. As well as the attractive hourly rates of pay, at HCRG Care Group you will benefit from:

• £19.38 an hour
• Self-booking and access to all bank shifts! Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
• Request a Duty Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
• HCRG Care Group is pleased to offer access to Wagestream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
• Working in an environment focused on the highest clinical and quality standards
• Opportunities to work in different areas and various different servicesto gain new knowledge and experience
• Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
• Access to our free well-being service available 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
• Free statutory and mandatory training, as well as access to a range of courses and e-learning to develop further skills and in-house opportunities continuing your professional development
• Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
• Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission

About the Company

We change lives by transforming health and care.

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

As youd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company youll work for is part of HCRG Care Group Holdings Limited and by applying for this job well need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Person Specification

Qualifications

Essential

• Essential: Nursing Registration (NMC), Nursing degree qualification, Previous experience of working in a healthcare setting as part of the multi-disciplinary team, Able to deal with non-routine and unpredictable nature of the workload and individual patient contact, Proficient in using a variety of IT systems for example SystmOne, word, excel, Able to competently and safely administer medication according to organisation policy, Able to support, supervise, assess, and act as a role model, Passionate about delivering safe patient focused care, Ability to work on own initiative and as a team member, Good time management skills, Valid UK driving license with access to a vehicle for work purposes, Shows commitment to ongoing personal and professional development, Self-motivated, Good time management skills, Have good interpersonal and communication skills, both verbal and written. Desirable: Evidence of involvement in support / development of less experienced staff, Demonstrates knowledge of clinical audit and improvement methodology, Experience of working in the community

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Bath

BA2 5RP

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Business Support Administrator

You will join a supportive and welcoming Business Support team within our Surrey Child and Family Health Services. You will work closely with clinical and operational colleagues, be fully trained in our systems and processes, and be supported to develop your skills and progress your career.

You will have access to:

• A starting salary from £24,853 FTE with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing, from healthy recipes and activity challenges through to post-trauma support, legal, debt and life management help, as well as career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open and just culture where you are encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care, backed up by at least £100,000 of ringfenced innovation funding each year

As the first point of contact for Surrey Childrens Community Services, the Single Point of Access (SPA) Administrator plays a vital role in delivering a professional, responsive and customer-focused service to patients, families, healthcare professionals and partner organisations. The post-holder will provide an excellent customer experience through the effective handling of telephone enquiries, emails and correspondence, ensuring that all contacts are managed efficiently, sensitively and in accordance with service procedures.

Working within HCRG Care Group, the Administrator will support the effective triage, filtering and direction of enquiries and referrals, helping to ensure that service users receive timely access to the appropriate teams and services. The role also contributes to the wider business support function, providing comprehensive administrative and organisational support across a broad range of office and service activities.

This is a busy and rewarding position that requires excellent communication and interpersonal skills, strong attention to detail, and the ability to manage competing priorities in a fast-paced environment. The successful candidate will be proactive, adaptable and committed to working collaboratively as part of a team to support the delivery of high-quality community healthcare services.

This role will cover Wednesdays & Fridays 7:30am - 5pm and be based at our Hub in Guildford.

• As a Business Support Administrator, you will provide an excellent customer experience for everyone contacting our Single Point of Access.

• Respond to telephone calls, emails and letters from GPs, service users, carers and partner organisations, ensuring they receive a helpful, timely and professional response.

• Screen and triage referrals into the SPA, following clear protocols to ensure referrals are accurately and promptly directed to the right professionals or services.

• Manage incorrect or incomplete referrals, escalate urgent cases and keep accurate records on our clinical systems.

• Provide signposting to HCRG Care Group services and other agencies when appropriate.

• Your role will also include a range of wider administrative and organisational tasks. These will include data cleansing, booking and rescheduling appointments, issuing correspondence, maintaining and updating databases and clinic templates, handling incoming and outgoing post, ordering stock, distributing information and taking minutes at meetings.

• Support key safeguarding processes, including managing documentation for police domestic violence notifications, coordinating strategy meetings and processing child protection and MARAC correspondence.

• Work flexibly to support colleagues and help ensure service priorities are met.

Essential:

• Good general education to at least GCSE level or equivalent, including Maths and English

• Administrative experience in a busy, customer facing environment

• Excellent customer services skills

• Accurate and efficient keyboard skills

• High levels of computer literacy to include a good working knowledge of Microsoft Office packages incusing Outlook, Word, Excel.

• Ability to work as part of a team

• Effective interpersonal and communication skills, both verbal and written

• Good telephone manner

• Polite and helpful customer service skills

• Ability to work with discretion, sensitivity and maintain confidentiality

• Good planning and organisational skills and ability to meet deadlines

• Ability to prioritise and manage workload in busy environment

Desirable:

• Minute taking
• Knowledge of clinical systems or databases

Other requirements: the successful applicant will need to be a car driver

Please see attached Job Description for full Personal Specification.

For further information please contact Lisa on 07867373045

About the Company

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Person Specification

Qualifications

Essential

• Good general education to at least GCSE level or equivalent, including Maths and English. Administrative experience in a busy, customer facing environment. Excellent customer services skills. Accurate and efficient keyboard skills. High levels of computer literacy, including a good working knowledge of Microsoft Office packages such as Outlook, Word, Excel. Effective interpersonal and communication skills, both verbal and written. Ability to work as part of a team and manage workload in a busy environment. Good planning and organizational skills. Ability to maintain confidentiality. A car driver is required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Guildford

GU3 1LR

United Kingdom

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)