Job description

Job responsibilities

- Undertake all aspects of the role expectations and requirements prior to the commencement of the BOA Casting Course.

- Contribute significantly to the vision of the service and improving patient experience and outcomes.

- Provide advice and compassionate care with designated area of responsibility.

- To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.

- To work in accordance with the Trusts policies to eliminate unlawful discrimination and promote equality and diversity in the workplace.

- To positively promote at all times equality of opportunity in service delivery and employment in accordance with Trust policies, regardless of age, disability, race, nationality, ethnic or national origin, gender, religion, belief, sexual orientation or domestic circumstances.

- To adhere to the Trust Infection Control Policy, procedures and guidelines, including use of PPE, and in particular practice strict hand hygiene at all times while carrying out clinical duties, in line with the responsibilities placed on employees by the Health Act 2006: Code of Practice for the prevention and control of healthcare associated infections (HCAIs). The prevention and control of HCAIs must be embedded into everyday clinical practice and applied consistently. All clinical staff hold responsibility for ensuring they have sound knowledge of standard infection control precautions and that no omission on their part or within the sphere of their responsibility is detrimental to the interests or safety of their patients, visitors and colleagues. Clinical staff must keep their infection control knowledge and skills up to date by attending the Trusts mandatory infection control training, a record of which will be kept and information provided to line managers as required.

All clinical staff hold responsibility for ensuring they have sound knowledge of standard infection control precautions and that no omission on their part or within the sphere of their responsibility is detrimental to the interests or safety of their patients, visitors and colleagues. Clinical staff must keep their infection control knowledge and skills up to date by attending the Trusts mandatory infection control training, a record of which will be kept and information provided to line managers as required.

The successful candidates will act as an exemplar role model delivering high standards of care through demonstrating care and compassion at all times.

Person Specification

Qualifications, Knowledge and Experience

Essential

• A-Levels
• Evidence of continued professional development/training
• Effectively prioritising and managing own and others activities & task
• Excellent communication skills
• Enthusiasm & Motivation flexible & positive approach to work

Desirable

• Hospital or care assistance experience
• Able to make safe and effective decision relating to patients' treatments when presenting with cast problems
• Understanding of resource management & stock control
• Demonstrate good clinical knowledge
• Able to meet challenging and handling requirements of the role in a safe manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospital Foundation Trust

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide effective operational and strategic leadership to the Local Counter Fraud Specialist and Local Counter Fraud Support Assistant, ensuring high standards of performance, professional development, quality assurance, compliance with national standards, and continuous improvement in service delivery.

Act as a strong ambassador for the Counter Fraud Service, proactively promoting counter fraud, bribery prevention and anticorruption activity across partner organisations and with key stakeholders. Build and sustain effective collaborative relationships with government departments, national and regional agencies, law enforcement partners, internal audit, regulators, and crosssector stakeholders to support intelligence sharing, risk mitigation and coordinated antifraud responses.

Deliver counter fraud services in accordance with relevant legislation, national guidance and service frameworks including the Health Act, NHS Standard Contract counter fraud requirements, NHS Counter Fraud and Corruption Manual, organisational Standing Orders and Standing Financial Instructions, and all applicable organisational policies.

Ensure partner and client organisations fully meet their contractual obligations with respect to counter fraud standards, secure fraudrisk compliance and implement proportionate counter measures to mitigate identified vulnerabilities.

Lead the design, development, implementation and periodic review of Counter Fraud and Corruption policies, procedures and guidance for partner organisations, ensuring alignment to national best practice, legislative change and evolving fraud threats.

Prepare and agree riskbased Annual Work Plans and prioritisation strategies with Directors of Finance/Chief Finance Officers, based on robust fraud risk assessments and compliant with the NHS Standard Contract and Government Functional Standard 013 Counter Fraud.

Support governance and accountability arrangements by attending Audit Committee meetings and other boardlevel forums. Prepare and present highquality Annual and interim Counter Fraud reports, ensuring transparency, clarity of findings, and evidence of impact against agreed outcomes. Maintain strong working relationships with internal and external auditors and respond to audit recommendations and control weaknesses.

Lead the identification of fraud risk and intelligence gathering through data analytics, information review, referrals, proactive exercises and engagement with staff, patients and the public. Utilise specialist resources and analytical tools to recognise patterns, trends and emerging threats and take proportionate action.

Plan, manage and deliver Local Proactive Exercises in collaboration with finance and executive leads and lead National Proactive Exercises where required, applying recognised investigation planning and risk methodologies.

Ensure all counter fraud investigations are conducted in a professional, ethical and legally compliant manner, in line with the Counter Fraud and Corruption Manual and statutory requirements. Establish and maintain effective case management, evidential standards and qualityassurance processes.

Undertake the role of Officer in Charge for investigations as necessary, exercising operational decisionmaking authority on case progression, arrest strategies, search warrant applications, bail conditions, charging proposals, asset management and evidential preservation. Maintain effective liaison with law enforcement agencies to coordinate warrant execution, evidence seizure and specialist support where appropriate.

Conduct interviews with suspects and witnesses in accordance with the Police and Criminal Evidence Act (PACE) 1984 Codes of Practice and recognised interview methodologies. Ensure interviewer competence, adherence to legal safeguards, and professional recording of outcomes.

Prepare highquality case files for prosecution in Magistrates and Crown Courts and act as Disclosure Officer in compliance with the Criminal Procedure and Investigations Act (CPIA). Secure financial redress through criminal and civil recovery mechanisms where appropriate.

Develop and deliver training, communications and awareness programmes to raise organisational understanding of fraud risks, reporting pathways and preventative behaviours. Produce briefing materials, awareness campaigns and targeted presentations for all levels of staff, Board members and external partners.

Maintain effective collaboration with the NHS Counter Fraud Authority and contribute to regional and national counter fraud networks, benchmarking activities, thematic reviews and continuous improvement initiatives.

Review and contribute to the work of counter fraud peers, encouraging knowledge sharing, coordinated responses and professional standards across the service. Provide guidance, coaching and quality assurance to team members and support staff.

Ensure flexible, responsive working practices to meet organisational requirements, including prioritising work appropriately and responding to operational needs outside normal business hours where necessary.

Demonstrate uncompromising standards of confidentiality, information governance and security in handling sensitive or personal data in accordance with the Data Protection Act 2018, Human Rights Act 1998 and professional codes of practice.

Person Specification

Qualifications

Desirable

• Accredited Local Counter Fraud Specialist / Membership of the Counter Fraud Profession

Knowledge and Skills

Essential

• Understanding of, and experience of using, the Regulation of Investigatory Powers Act (RIPA) 2000 and the Proceeds of Crime Act 2002 (POCA)
• Understanding of the need for confidentiality and to act at all times in accordance with the Data Protection Act 2018 and Human Rights Act 1998
• Advanced data extraction and analysis skills
• Advanced IT skills
• Good writing skills and the ability to produce succinct and accurate reports

Desirable

• Knowledge NHS Counter Fraud Authority & Government Functional Standard 013 Counter Fraud.
• Knowledge of health care processes and systems including primary and secondary care

Experience

Desirable

• Substantial experience managing fraud investigations, analysing data and countering fraud and corruption in the NHS.
• Extensive experience within the criminal justice system governing the investigation of crime generally and fraud specifically, including the Theft, Fraud and Bribery Acts
• Substantial experience conducting formal PEACE-style interviews under caution in accordance with Police and Criminal Evidence Act (PACE) 1984 and with witnesses to obtain formal witness statements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Countywide

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see Job Description - To provide a point of contact for external agencies needing help to access Trust information for statutory and procedural purposes. To find and provide information requested and continue to liaise with these agencies. To provide a range of general administrative duties for the department, on request.

Person Specification

Qualifications

Essential

• RSA III or relevant administrative experience
• GCSE Maths and English Grade C minimum

Knowledge and Skills

Essential

• MS office (Word, Excel, Outlook)
• Ability to securely process confidential and sensitive data
• Excellent communication skills with good telephone manner
• Ability to plan and organise
• Ability to plan and manage multiple deadlines
• Efficient time management skills
• Understanding of when to escalate matters appropriately
• Ability to work independently
• Manual handling of paper records and case notes

Desirable

• Proactivity and ability to take the initiative when necessary

Personal attributes

Essential

• Enthusiastic, positive
• Energetic
• Resilient
• Team focused
• Flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Sandford Road

Cheltenham

GL53 7AN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

- To use the principles of Occupational Therapy and Physiotherapy in an integrated and patient-centred way, to promote independence, improve function and facilitate safe discharge. This will be achieved by implementing treatment plans and facilitating rehabilitation within agreed limitations through exercise including group classes and hydrotherapy, physical modalities and the use of occupation, taking into consideration a persons affect and cognition.

- To instruct and motivate patients in accordance with the treatment plan, in order to achieve the goals, monitoring the patients condition at all times. This will take place in water and on dry land.

- To identify and organise/undertake appropriate treatment within a delegated framework of responsibilities, reporting back to a registered practitioner/MDT and referring on to other agencies, when necessary.

- To implement and progress delegated treatment programmes using clinical reasoning skills to include the teaching of patients on functional exercise, the issuing and fitting of equipment and the practice of activities of daily living.

- The post holder will expect and be willing to work across both hospital sites and off-site locations, as required.

- To provide a collaborative treatment approach to reduce repetition of information and provide a seamless pathway of rehabilitation, with appropriate follow up intervention post discharge.

- To undertake specific unaccompanied work, organise own caseload and prioritise activities to meet the needs of patients, comprising patients with predictable and unpredictable conditions.

- To monitor and report back to the registered practitioner and/or other members of the multi-disciplinary team (MDT) regarding progress and changes in the patients condition or deviation in the expected care pathway, to ensure safety, the achievement of agreed goals and planning safe discharge from the service.

- To support the induction of new staff into the clinical area. To support the supervision of less experienced staff and undergraduate students.

- Able to identify ways to promote dignity and is aware of individuals environments and factors that might cause discomfort, particularly in the hydrotherapy pool environment.

Professional Development, Education and Training

- To participate in own continuing professional development (CPD), including supervision, appraisal and training to ensure competency, service quality and meet the clinical governance agenda and organisational goals.

- Actively participates in learning opportunities and demonstrates self-improvement, for example by actively seeking feedback.

- Records own learning and personal development. Identifies areas for self-improvement and actively participates in learning opportunities to maintain and extend knowledge and performance.

Management and Leadership

- To contribute to measuring the treatment outcomes and audit activity related to the service. To use computer systems related to patient care for purposes of recording information and ordering equipment.

- Understands the aims and principles of health promotion, protection and improvement and importance of relevant interventions for individual patients and their families, including making every contact count.

- Understand principles of behaviour change and interventions to prevent ill health and effectively apply these to practice, recognising the individuals right to privacy and choice.

Planning and Organisation

- To undertake administrative, cleaning and housekeeping tasks, organising own diary to monitor and maintain stock levels of equipment and consumables in the hydrotherapy and MSK outpatient areas, to ensure seamless provision of therapy and to support the Therapy team to deliver ongoing care and rehabilitation of the patient.

- Undertake operational processes within the Therapy service e.g. booking and scheduling patients, answering queries, cancelling and re-booking patients. To assist with the screening of patients appropriate for Hydrotherapy including contraindications, which will assist in the management of waiting lists. Liaise with senior support worker and senior therapists/clinical leads, regarding appointment availability and waiting list management.

- To prepare the clinical area and the patient, for delivery of safe and effective treatments in a clean environment, complying with health and safety, infection control and water safety standards. This will include daily cleaning and monitoring of the hydrotherapy pool area, changing rooms and equipment, cleaning pool scum line, channels and hoovering pool and checking hydrotherapy emergency trolley, for example.

- Knowledge of health and safety issues in relation to staff and patients in the hydrotherapy pool area and community-based exercise classes including: emergency evacuation procedures, working knowledge of pool sampling processes, reporting variations, reporting equipment malfunction and safe principles of group exercise. Reports any incidents, accidents or complaints in a timely manner, taking appropriate action where necessary.

- To participate in the weekend working rota where applicable, following a period of induction, training and assessment.

Communications and Working Relationships

- To use verbal and non-verbal communication tools to communicate effectively with patients/carers. This may include education, motivation, persuasion, and empowerment. This will include patients/carers who may or may not have barriers to communication through cognitive or physical impairment e.g., hearing or visual impairment, confusion and depression.

- Understands and gains valid consent prior to action or providing care, and records this appropriately. Keeps complete, clear, accurate, legible and timely records, utilising digital platforms as required. Understands role requirement and the importance of accessing, maintaining and storing documentation relating to care, in accordance with local guidance and legal requirements for maintaining confidentiality and data protection.

Additional Contact Details

Kim Chapman

[email protected]

Person Specification

Qualifications, Knowledge and Experience

Essential

• GCSE level C Maths and English
• NVQ level 3 or equivalent and experience/skills
• Proven experience as a physiotherapy or occupational therapy support worker working in the NHS or other care setting in the UK
• Demonstrate effective communication and interpersonal skills, both verbal and non-verbal and written when interacting with staff, patients, relatives and carers
• Work flexibly in response to the changing demands of the service.
• Manage appropriately in difficult emotional or physical environments e.g. upset patients/relatives and difficult physical environments e.g. home circumstances
• Demonstrate an ability to act on own initiative when working independently in challenging environments.
• Take a responsibility for abiding by Health and Safety policies and regulations and act in accordance with any risk management policies.

Desirable

• Valid UK Driving License

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospitals NHS Foundation Trust

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)