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Clinical Lead Children's Occupational Therapy Beds & Luton
East of England Community Health and Care NHS Trust (Cambridge)
North East England
GBP 57,528 - 64,750 per year
Activity Therapist
Job summary East of England Community Health and Care Trust is establishing Experts at Hand, a major national SEND reform project recognising the importance...
1 month(s) ago
Clinical Lead Children's Occupational Therapy Beds & Luton
East of England Community Health and Care NHS Trust (Cambridge)
North East England
GBP 57,528 - 64,750 per year
Activity Therapist
Job summary East of England Community Health and Care Trust is establishing Experts at Hand, a major national SEND reform project recognising the importance...
1 month(s) ago
Advanced Children's Occupational Therapy - Bedfordshire and Luton
East of England Community Health and Care NHS Trust (Cambridge)
North East England
GBP 49,387 - 56,515 per year
Activity Therapist
Job summary East of England Community Health and Care Trust is establishing Experts at Hand , a national SEND reform project that recognises the vital role o...
1 month(s) ago
Advanced Children's Occupational Therapy - Bedfordshire and Luton
East of England Community Health and Care NHS Trust (Cambridge)
North East England
GBP 49,387 - 56,515 per year
Activity Therapist
Job summary East of England Community Health and Care Trust is establishing Experts at Hand , a national SEND reform project that recognises the vital role o...
1 month(s) ago
Community Nursing Associate
East of England Community Health and Care NHS Trust
North East England
GBP 25,147 - 27,596 per year
Aged Care Worker
Job summary ** Community Registered Nursing Associate** Our Wymondham and Attleborough community nursing teams have a rare opportunity for a registered Commu...
1 month(s) ago
Community Nursing Associate
East of England Community Health and Care NHS Trust
North East England
GBP 25,147 - 27,596 per year
Aged Care Worker
Job summary ** Community Registered Nursing Associate** Our Wymondham and Attleborough community nursing teams have a rare opportunity for a registered Commu...
1 month(s) ago
Community Occupational Therapist
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary The Downham Market Therapy team are currently looking for a Band 6 Occupational Therapist across the Downham and Swaffham teams.
20 day(s) ago
Community Occupational Therapist
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary The Downham Market Therapy team are currently looking for a Band 6 Occupational Therapist across the Downham and Swaffham teams.
20 day(s) ago
Occupational Therapist/Physiotherapist - Urgent Community Response
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Norwich Urgent Community Response Therapy Team is recruiting.
21 day(s) ago
Occupational Therapist/Physiotherapist - Urgent Community Response
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Norwich Urgent Community Response Therapy Team is recruiting.
21 day(s) ago
Speech & Language Therapy Advanced Practitioner - Expert at Hand
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 66,582 - 77,368 per year
Radiographer
Job summary 1 Year NHS Secondment Opportunity Three Posts Available ?
21 day(s) ago
Speech & Language Therapy Advanced Practitioner - Expert at Hand
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 66,582 - 77,368 per year
Radiographer
Job summary 1 Year NHS Secondment Opportunity Three Posts Available ?
21 day(s) ago
Contracts & Procurement Officer
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Are you looking for a new and exciting role. The role of "Contracts and Procurement Officer" will be a key role within the Trust. We are a small bu…
21 day(s) ago
Contracts & Procurement Officer
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Are you looking for a new and exciting role. The role of "Contracts and Procurement Officer" will be a key role within the Trust. We are a small bu…
21 day(s) ago
Contracts & Procurement Officer
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Are you looking for a new and exciting role. The role of "Contracts and Procurement Officer" will be a key role within the Trust. We are a small bu…
21 day(s) ago
Contracts & Procurement Officer
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 32,073 - 39,043 per year
Radiographer
Job summary Are you looking for a new and exciting role. The role of "Contracts and Procurement Officer" will be a key role within the Trust. We are a small bu…
21 day(s) ago
Admin Team Lead
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary DynamicHealth - Musculoskeletal Physiotherapy and Specialist Services are looking for an enthusiastic, self-motivated and dedicated individual to j…
22 day(s) ago
Admin Team Lead
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary DynamicHealth - Musculoskeletal Physiotherapy and Specialist Services are looking for an enthusiastic, self-motivated and dedicated individual to j…
22 day(s) ago
Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The Community District Nursing Service in Luton is offering a fantastic opportunity for highly motivated and enthusiastic Community Health Care Ass…
22 day(s) ago
Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary The Community District Nursing Service in Luton is offering a fantastic opportunity for highly motivated and enthusiastic Community Health Care Ass…
22 day(s) ago
Therapy Assistant
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Are you looking for a new challenge? Do you want to work in the first Community Trust to be awarded "Outstanding" in a recent CQC inspection? Norfo…
23 day(s) ago
Therapy Assistant
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary Are you looking for a new challenge? Do you want to work in the first Community Trust to be awarded "Outstanding" in a recent CQC inspection? Norfo…
23 day(s) ago
Registration Authority Agent
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary An exciting opportunity has arisen for a Registration Authority (RA) Agent.
23 day(s) ago
Registration Authority Agent
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary An exciting opportunity has arisen for a Registration Authority (RA) Agent.
23 day(s) ago
Community Occupational Therapist – Tissue Viability and Skin Integrity
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary We are excited to offer four newly created Band 6 Occupational Therapist opportunities within our developing Tissue Viability and Leg Ulcer Service…
24 day(s) ago
Community Occupational Therapist – Tissue Viability and Skin Integrity
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary We are excited to offer four newly created Band 6 Occupational Therapist opportunities within our developing Tissue Viability and Leg Ulcer Service…
24 day(s) ago
Community Paediatric Dietetic Assistant Practitioner
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary Are you passionate about working with people? Do you want to make a real difference to the lives of children and their families? Are you interested…
24 day(s) ago
Community Paediatric Dietetic Assistant Practitioner
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary Are you passionate about working with people? Do you want to make a real difference to the lives of children and their families? Are you interested…
24 day(s) ago
Specialist Community Public Health Nursing (School Nurse)
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Join our school nursing team as we reinvigorate our service , Offering a visible school nursing team , Back into schools to ensure we are offering…
24 day(s) ago
Specialist Community Public Health Nursing (School Nurse)
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Join our school nursing team as we reinvigorate our service , Offering a visible school nursing team , Back into schools to ensure we are offering…
24 day(s) ago
MHST Senior Clinician
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary Are you ready for a new challenge and a real opportunity to make a difference?
24 day(s) ago
MHST Senior Clinician
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary Are you ready for a new challenge and a real opportunity to make a difference?
24 day(s) ago
Starfish LD CAMHS Administration Assistant
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are seeking an organised and motivated Administration Assistant to join the Starfish LD CAMHS Administration team, within Children's Services.
25 day(s) ago
Starfish LD CAMHS Administration Assistant
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary We are seeking an organised and motivated Administration Assistant to join the Starfish LD CAMHS Administration team, within Children's Services.
25 day(s) ago
Clinical Support Worker
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary East of England Community Health and Care NHS Trust is hiring Clinical Support Workers within the state-of-the-art Willow Unit.
27 day(s) ago
Clinical Support Worker
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary East of England Community Health and Care NHS Trust is hiring Clinical Support Workers within the state-of-the-art Willow Unit.
27 day(s) ago
Dental Receptionist - Cambridge
East of England Community Health and Care NHS Trust (Cambridge)
Cambridgeshire (county), East of England
GBP 25,272 per year
Radiographer
Job summary The Dental Service provides a wide range of treatments to a diverse group of people; therefore, good interpersonal skills are required to fulfil th…
27 day(s) ago
Dental Receptionist - Cambridge
East of England Community Health and Care NHS Trust (Cambridge)
Cambridgeshire (county), East of England
GBP 25,272 per year
Radiographer
Job summary The Dental Service provides a wide range of treatments to a diverse group of people; therefore, good interpersonal skills are required to fulfil th…
27 day(s) ago
Outreach Clinical Nurse Specialist
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Are you passionate about improving the health and wellbeing of young people and communities?
29 day(s) ago
Outreach Clinical Nurse Specialist
East of England Community Health and Care NHS Trust (Cambridge)
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary Are you passionate about improving the health and wellbeing of young people and communities?
29 day(s) ago
Information Governance Partner
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary We are seeking an enthusiastic and motivated Information Governance Partner to join our Governance and Resilience Directorate.
29 day(s) ago
Information Governance Partner
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
Radiographer
Job summary We are seeking an enthusiastic and motivated Information Governance Partner to join our Governance and Resilience Directorate.
29 day(s) ago
Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge)
Cambridgeshire (county), East of England
GBP 25,760 - 27,476 per year
Radiographer
Job summary iCaSH Cambridgeshire, Cambridge - Healthcare Assistant 37.
29 day(s) ago
Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge)
Cambridgeshire (county), East of England
GBP 25,760 - 27,476 per year
Radiographer
Job summary iCaSH Cambridgeshire, Cambridge - Healthcare Assistant 37.
29 day(s) ago
Administration Assistant
East of England Community Health and Care NHS Trust (Cambridge)
Bedfordshire and Hertfordshire, East of England
GBP 25,272 per year
Radiographer
Job summary An exciting opportunity has arisen for an enthusiastic and committed Administration Assistant to provide high quality services to the community who…
29 day(s) ago
Administration Assistant
East of England Community Health and Care NHS Trust (Cambridge)
Bedfordshire and Hertfordshire, East of England
GBP 25,272 per year
Radiographer
Job summary An exciting opportunity has arisen for an enthusiastic and committed Administration Assistant to provide high quality services to the community who…
29 day(s) ago
Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge)
Bedfordshire and Hertfordshire, East of England
GBP 25,760 - 27,476 per year
Radiographer
Job summary An exciting opportunity has arisen to join the team within iCaSH Bedfordshire working across both sites at Bedford Kingsbrook and Grove View in Dun…
29 day(s) ago
Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge)
Bedfordshire and Hertfordshire, East of England
GBP 25,760 - 27,476 per year
Radiographer
Job summary An exciting opportunity has arisen to join the team within iCaSH Bedfordshire working across both sites at Bedford Kingsbrook and Grove View in Dun…
29 day(s) ago
Senior UCR Care Nurse
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary To lead in the delivery of high standards of health care to patients within their own place of residence by assessing, planning, implementing, and…
29 day(s) ago
Senior UCR Care Nurse
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary To lead in the delivery of high standards of health care to patients within their own place of residence by assessing, planning, implementing, and…
29 day(s) ago
Clinical Lead Children's Occupational Therapy Beds & Luton
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 1 month(s) ago
Reference: 2330226
Job summary
East of England Community Health and Care Trust is establishing Experts at Hand, a major national SEND reform project recognising the importance of Occupational Therapy within early years, mainstream schools and further education. The programme aims to improve early identification and strengthen workforce capability across education settings.
The postholder will provide senior clinical and operational leadership for the development and delivery of the Occupational Therapy element of Experts at Hand across Luton and Bedfordshire. As a credible specialist OT, they will work with partners in educational psychology, speech and language therapy, CAMHS, local authorities and education to co-produce an integrated offer.
Working closely with the Head of Service, the Clinical Lead will establish effective team structures, support safe and high-quality delivery, and monitor and report objectives and key performance indicators. They will ensure that clinical expertise, the voices of children, young people and families, and best available evidence inform programme planning and delivery.
This is an exciting opportunity to develop senior strategic and operational leadership skills while helping to shape a new multidisciplinary service supporting children and young people with functional and sensory needs across neighbourhood partnerships.
Interviews will take place in 2 parts. Virtual stakeholder panel on 9th October and formal interview 16th October 2026.
Main duties of the job
The post holder will provide a senior leadership role, taking operational responsibility for the delivery of the Expert at Hand SEND reform processes and Occupational Therapy Services in Luton and Bedfordshire.
Working as a key member of the system partnership the post holder will be a credible, specialist Occupational Therapy expert.
whole service highly-specialist advisor, as well as a significant resource to the wider health, education, social care and other related agencies.
To carry a specialist caseload providing an excellent standard of occupational therapy service to children, young people and their families.
The post holder will be responsible for the development and delivery of a high quality, efficient and effective programme focusing on improving functional outcomes for children.
Ensuring structures are in place to support the team, measuring and reporting on objectives and key performance indicators with the wider system. They will work with leads within health and education to ensureintegration of clinical expertise, patient values, and the best research evidence into the planning and execution of the programme.
Trialling and testing the impact of early identification and support innovations for children with functional and sensory needs across neighbourhood partnerships.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year per annum, pro-rata
Contract
Fixed term
Duration
2 years
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
448-BCHS-8279950
Job locations
Woburn Court,
2 Railton Road, Woburn Road Ind. Estate
Kempston Bedfordshire
MK42 7PN
United Kingdom
Job description
Job responsibilities
1. Leadership and Operational responsibility for the development, delivery and management of the Expert at Hand programme and Community Occupational Therapy team. This includes development of programmes and policies.
2. Work in collaboration with the Heads of service in health and education to develop the programme plan and evaluation with the focus on identification of functional needs within neighbourhood clusters in Luton and Bedfordshire.
3. The post holder will act as an expert within the wider system, making judgements involving complex facts or situations that require the analysis, interpretation, and comparison of a range of options.
4. Leading on recruitment of the workforce that will make up the Expert at Hand team.
5. Developing the support practitioner and apprenticeship roles including a training programme to deliver training and interventions, ensuring governance.
6. Provide Line management for the Advanced Paediatric Occupational Therapists.
7. Developing structured universal, targeted and targeted plus care pathways within the Expert At Hand programme with the Heads of Service in Health and Education to ensure most effective use of resources.
8. Develop and implement new ways of working, building on existing services and initiatives in Occupational Therapy.
9. Ensure coproduction is integral to the development of pathways and evaluations, engaging with parent carer forums and other stakeholders as appropriate.
1. Responsibility for delivering and arranging meetings with relevant stakeholders, providing programme status reports on a regular basis.
1. Responsibility for programme evaluation: ensuring outcome measures are developed and implemented to measure the impact of the Expert at Hand programme.
1. Use well developed change management, communication and resilience skills to effect change within the parameters of the programme, understanding the complexities of change whilst also being able to deliver change.
1. Supporting CYP with sensory and functional needs through delivering universal, targeted and targeted plus support offers.
1. Responsible for developing and maintaining momentum within the department with clear action plans relating to the development and delivery of the Expert at Hand programme.
1. Leading on the independent evaluation and reporting on KPIs throughout the of the project. Working closely with the Trust QI and data services team.
1. Developing and overseeing processes between the Expert at Hand and Specialist Occupational Therapy Service delivery models. Identifying opportunities for shared learning and resources.
1. As a system expert, leading workshops / shared learning events with other Expert at Hand Leads where needed, including the collation of consensus around an approach to delivery and resources.
1. The post holder will also have highly developed specialist clinical skills in sensory and functional Occupational Therapy. They may be responsible for the independent management of a small, highly complex clinical caseload of children, within their specialism and provide second opinions to other members of the team.
1. Develop clear clinical governance structures within the department including competency review, clinical supervision, clinical audit, SOPs and research.
2. To develop and maintain oversight of the departments Service Plan, in line with Trust processes.
2. To attend Trust meetings and feed into the Trusts clinical governance structure as a highly specialist clinical expert.
2. To be responsible for the development and implementation of service policies and procedures for the Experts at Hand Programme.
Job description
Job responsibilities
1. Leadership and Operational responsibility for the development, delivery and management of the Expert at Hand programme and Community Occupational Therapy team. This includes development of programmes and policies.
2. Work in collaboration with the Heads of service in health and education to develop the programme plan and evaluation with the focus on identification of functional needs within neighbourhood clusters in Luton and Bedfordshire.
3. The post holder will act as an expert within the wider system, making judgements involving complex facts or situations that require the analysis, interpretation, and comparison of a range of options.
4. Leading on recruitment of the workforce that will make up the Expert at Hand team.
5. Developing the support practitioner and apprenticeship roles including a training programme to deliver training and interventions, ensuring governance.
6. Provide Line management for the Advanced Paediatric Occupational Therapists.
7. Developing structured universal, targeted and targeted plus care pathways within the Expert At Hand programme with the Heads of Service in Health and Education to ensure most effective use of resources.
8. Develop and implement new ways of working, building on existing services and initiatives in Occupational Therapy.
9. Ensure coproduction is integral to the development of pathways and evaluations, engaging with parent carer forums and other stakeholders as appropriate.
1. Responsibility for delivering and arranging meetings with relevant stakeholders, providing programme status reports on a regular basis.
1. Responsibility for programme evaluation: ensuring outcome measures are developed and implemented to measure the impact of the Expert at Hand programme.
1. Use well developed change management, communication and resilience skills to effect change within the parameters of the programme, understanding the complexities of change whilst also being able to deliver change.
1. Supporting CYP with sensory and functional needs through delivering universal, targeted and targeted plus support offers.
1. Responsible for developing and maintaining momentum within the department with clear action plans relating to the development and delivery of the Expert at Hand programme.
1. Leading on the independent evaluation and reporting on KPIs throughout the of the project. Working closely with the Trust QI and data services team.
1. Developing and overseeing processes between the Expert at Hand and Specialist Occupational Therapy Service delivery models. Identifying opportunities for shared learning and resources.
1. As a system expert, leading workshops / shared learning events with other Expert at Hand Leads where needed, including the collation of consensus around an approach to delivery and resources.
1. The post holder will also have highly developed specialist clinical skills in sensory and functional Occupational Therapy. They may be responsible for the independent management of a small, highly complex clinical caseload of children, within their specialism and provide second opinions to other members of the team.
1. Develop clear clinical governance structures within the department including competency review, clinical supervision, clinical audit, SOPs and research.
2. To develop and maintain oversight of the departments Service Plan, in line with Trust processes.
2. To attend Trust meetings and feed into the Trusts clinical governance structure as a highly specialist clinical expert.
2. To be responsible for the development and implementation of service policies and procedures for the Experts at Hand Programme.
Person Specification
Qualifications
Essential
- BSc in OT
- Post Graduate masters level training
- RCOT registration
Desirable
- Sensory OT training
- More than 5 years post graduate experience
Experience
Essential
- Extensive knowledge of children's OT
- Ability to work autonomously
Desirable
- Staff management
- managing complex projects
Skills
Essential
- Computer skills including Excel and statistical packages
- Working with children with SEND and complex needs.
Desirable
- excellent writing skills
- Ability to develop SMART action plans
safeguarding
Essential
- Ability to safeguard and promote welfare
- Has a good understanding of the safeguarding agenda
Person Specification
Qualifications
Essential
- BSc in OT
- Post Graduate masters level training
- RCOT registration
Desirable
- Sensory OT training
- More than 5 years post graduate experience
Experience
Essential
- Extensive knowledge of children's OT
- Ability to work autonomously
Desirable
- Staff management
- managing complex projects
Skills
Essential
- Computer skills including Excel and statistical packages
- Working with children with SEND and complex needs.
Desirable
- excellent writing skills
- Ability to develop SMART action plans
safeguarding
Essential
- Ability to safeguard and promote welfare
- Has a good understanding of the safeguarding agenda
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Woburn Court,
2 Railton Road, Woburn Road Ind. Estate
Kempston Bedfordshire
MK42 7PN
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Woburn Court,
2 Railton Road, Woburn Road Ind. Estate
Kempston Bedfordshire
MK42 7PN
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
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Advanced Children's Occupational Therapy - Bedfordshire and Luton
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 1 month(s) ago
Reference: 2327260
Job summary
East of England Community Health and Care Trust is establishing Experts at Hand, a national SEND reform project that recognises the vital role of Occupational Therapy in early years, mainstream schools and further education.
This is an exciting opportunity for an experienced Children's Occupational Therapist with a passion for innovation, workforce development and system-wide working. The post holder will act as a named Occupational Therapy Expert at Hand for a cluster of settings, providing consultation, training, coaching and targeted interventions.
The role includes clinical leadership responsibilities, supervision of Newly Qualified OTs, support practitioners and apprentices, alongside contributing to service development and evaluation. The post holder will play a key role in developing and delivering the Experts at Hand model across Luton and Bedfordshire as part of the SEND reform programme.
In addition, the post holder will manage a small caseload of children requiring short-term targeted-plus intervention, working closely with specialist services within a tiered model of support.
As part of a multidisciplinary system partnership, the post holder will work alongside Educational Psychology, Speech and Language Therapy, CAMHS and Local Authority colleagues to deliver a robust offer.
Interviews will take place in 2 parts. Virtual Stakeholder panel 6th October and formal face to face interview 15th October 2026.
Main duties of the job
The post holder will act as a named Expert at Hand for a cluster of settings, providing consultation, training, coaching and targeted intervention. The role includes clinical leadership responsibilities, including supervision of support practitioners and contribution to service development and evaluation.
You will act as a whole service specialist advisor and resource to educational personnel, relating to improving a child/young person's ability to function and participate.
You will work with educational staff to support the formulation and delivery of intervention to children/young people based on sound knowledge of evidence-based practice and treatment approaches using clinical assessment, reasoning skills and knowledge of treating modalities.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Details
Date posted
08 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year pro-rata if candidate is part time or Term Time Only.
Contract
Fixed term
Duration
2 years
Working pattern
Full-time, Part-time, Job share, Flexible working, Home or remote working, Compressed hours, Term time hours, Annualised hours
Reference number
448-BCHS-8280422
Job locations
Woburn Court
2 Railton Road Industrial Estate
Kempston Bedfordshire
MK42 7PN
United Kingdom
Job description
Job responsibilities
Clinical / EaH Role
- Act as a named Expert at Hand for a cluster of schools and early years settings.
- Provide highly specialised consultation, advice and support to education staff to enable inclusive practice.
- Support the implementation of the graduated response across universal, targeted and specialist levels.
- Participate in Team Around the School (TAS) and multi-agency meetings.
- Undertake all aspects of clinical duties as an autonomous practitioner, holding responsibility for a small caseload of targeted plus children for short term interventions without direct supervision.
- Using specialist knowledge to make clear judgements and analysis on the information provided.
- To assess and prescribe specialist equipment to support function and participation.
- To appropriately delegate work/tasks to therapy assistants, maintaining oversight of their input with children and young people.
- The nature of childrens practice will require the post holder to bend, stretch, lift childrens limbs, crawl, kneel, work in confined spaces and at times work from the floor employing light physical effort on a day to day basis.
Universal and Targeted Offer
- Develop and deliver training programmes for school staff and parents/carers.
- Undertake environmental audits for settings as required (access and sensory).
- Provide coaching and modelling of strategies within education settings.
- Deliver and oversee targeted intervention programmes (group and individual).
- Coproduce the targeted offer with clusters of neighbourhood settings.
Workforce Development
- Support the induction, supervision and competency development of registered band 5/6 therapists and Support Practitioners and apprentices.
- Build capacity within education settings through coaching and mentoring.
- Contribute to the development of champions within schools/settings.
- To communicate effectively and work closely with Parent Carer Forum representatives, upskilling this workforce as parent carer navigators/ambassadors.
- Work closely with the Clinical Lead and Head of Service to identify gaps in knowledge and training for education, early years and parent carer settings.
Specialist Clinical Practice
- Provide a highly specialised holistic assessment and intervention for children with complex needs
- To act as a whole service specialist advisor and resource in an area of expertise and how this relates to function and participation
- Support appropriate escalations and referrals into other specialist services.
- Maintain HCPC/RCOT registration and professional standards (where applicable).
- Hold a small caseload of short term targeted plus children
- To provide excellent communication and provide direct advice to parents, carers, education and early years practitioners.
- Utilise appropriate patient outcome measures to evaluate the effectiveness of interventions.
Service Development & Governance
- Contribute to audit, outcome measurement and evaluation of the EAH model.
- Support data collection and reporting of service impact.
- Participate in service development, quality improvement and pathway development.
- Working closely with the Clinical Lead and Head of Service to shape and develop Standard Operating Procedures and Policies within the department.
Communication
- Communicate complex clinical information clearly to parents, carers, education staff and professionals.
- Provide a high level of clinical knowledge, mentorship,, supervision, and support to Band 4, Band 5 and Band 6 therapists, while coordinating the day-to-day delivery of the service.
- Build strong relationships across education, health and SEND partnerships.
- Provide professional advice to support decision-making regarding childrens needs.
- Maintain clear and accurate clinical records in line with service standards.
- Communicate professionally as an expert representative within the Multi-Disciplinary Team around the school with SALT, Education Psychologists, Education staff and CAMHS.
- Maintain clear and accurate outcome measures for intervention, training and delivery of the EAH model.
- To investigate and manage concerns, incidents and complaints recognising limitations and referring to clinical lead/service manager where appropriate
- Occasionally children are seen with extremely sensitive rare and complex medical conditions this requires communication at a high level with specialist doctors and national centres of excellence
Budgetary Responsibility
1. To monitor stock levels in own service area and request new equipment as appropriate.
2. Does not hold budgetary responsibility but is aware of the need to plan non- pay expenditure.
People Management
- Provide line management, supervision, and support to Band 6, band 5 Therapists and Band 4 Support Practitioners/Apprentices, including responsibility for recruitment, attendance management, wellbeing, performance management, capability, and disciplinary processes.
- (duplication of above)Provide supervision, support, and coaching to students within the Occupational Therapy Service, facilitating their learning and professional development.
- Provide mentoring, guidance, and professional support to junior colleagues to support their development and clinical practice.
- Promote and maintain mandatory training compliance across the team in line with Trust requirements.
- Identify learning and development needs within the service and develop and deliver training plans to address knowledge and skills gaps.
Job description
Job responsibilities
Clinical / EaH Role
- Act as a named Expert at Hand for a cluster of schools and early years settings.
- Provide highly specialised consultation, advice and support to education staff to enable inclusive practice.
- Support the implementation of the graduated response across universal, targeted and specialist levels.
- Participate in Team Around the School (TAS) and multi-agency meetings.
- Undertake all aspects of clinical duties as an autonomous practitioner, holding responsibility for a small caseload of targeted plus children for short term interventions without direct supervision.
- Using specialist knowledge to make clear judgements and analysis on the information provided.
- To assess and prescribe specialist equipment to support function and participation.
- To appropriately delegate work/tasks to therapy assistants, maintaining oversight of their input with children and young people.
- The nature of childrens practice will require the post holder to bend, stretch, lift childrens limbs, crawl, kneel, work in confined spaces and at times work from the floor employing light physical effort on a day to day basis.
Universal and Targeted Offer
- Develop and deliver training programmes for school staff and parents/carers.
- Undertake environmental audits for settings as required (access and sensory).
- Provide coaching and modelling of strategies within education settings.
- Deliver and oversee targeted intervention programmes (group and individual).
- Coproduce the targeted offer with clusters of neighbourhood settings.
Workforce Development
- Support the induction, supervision and competency development of registered band 5/6 therapists and Support Practitioners and apprentices.
- Build capacity within education settings through coaching and mentoring.
- Contribute to the development of champions within schools/settings.
- To communicate effectively and work closely with Parent Carer Forum representatives, upskilling this workforce as parent carer navigators/ambassadors.
- Work closely with the Clinical Lead and Head of Service to identify gaps in knowledge and training for education, early years and parent carer settings.
Specialist Clinical Practice
- Provide a highly specialised holistic assessment and intervention for children with complex needs
- To act as a whole service specialist advisor and resource in an area of expertise and how this relates to function and participation
- Support appropriate escalations and referrals into other specialist services.
- Maintain HCPC/RCOT registration and professional standards (where applicable).
- Hold a small caseload of short term targeted plus children
- To provide excellent communication and provide direct advice to parents, carers, education and early years practitioners.
- Utilise appropriate patient outcome measures to evaluate the effectiveness of interventions.
Service Development & Governance
- Contribute to audit, outcome measurement and evaluation of the EAH model.
- Support data collection and reporting of service impact.
- Participate in service development, quality improvement and pathway development.
- Working closely with the Clinical Lead and Head of Service to shape and develop Standard Operating Procedures and Policies within the department.
Communication
- Communicate complex clinical information clearly to parents, carers, education staff and professionals.
- Provide a high level of clinical knowledge, mentorship,, supervision, and support to Band 4, Band 5 and Band 6 therapists, while coordinating the day-to-day delivery of the service.
- Build strong relationships across education, health and SEND partnerships.
- Provide professional advice to support decision-making regarding childrens needs.
- Maintain clear and accurate clinical records in line with service standards.
- Communicate professionally as an expert representative within the Multi-Disciplinary Team around the school with SALT, Education Psychologists, Education staff and CAMHS.
- Maintain clear and accurate outcome measures for intervention, training and delivery of the EAH model.
- To investigate and manage concerns, incidents and complaints recognising limitations and referring to clinical lead/service manager where appropriate
- Occasionally children are seen with extremely sensitive rare and complex medical conditions this requires communication at a high level with specialist doctors and national centres of excellence
Budgetary Responsibility
1. To monitor stock levels in own service area and request new equipment as appropriate.
2. Does not hold budgetary responsibility but is aware of the need to plan non- pay expenditure.
People Management
- Provide line management, supervision, and support to Band 6, band 5 Therapists and Band 4 Support Practitioners/Apprentices, including responsibility for recruitment, attendance management, wellbeing, performance management, capability, and disciplinary processes.
- (duplication of above)Provide supervision, support, and coaching to students within the Occupational Therapy Service, facilitating their learning and professional development.
- Provide mentoring, guidance, and professional support to junior colleagues to support their development and clinical practice.
- Promote and maintain mandatory training compliance across the team in line with Trust requirements.
- Identify learning and development needs within the service and develop and deliver training plans to address knowledge and skills gaps.
Person Specification
Qualifications
Essential
- Degree in OT
- HCPC registration
Desirable
- Leadership training
- sensory training
Experience
Essential
- Working with CYP in education or community settings
- Experience of delivering training
- minimum 3 years post graduate experience
Desirable
- working in a range of Multi-agency settings
- managing people
skills
Essential
- specialist knowledge in functional and sensory OT
- ability to use various microsoft programmes
Desirable
- Able to work with stakeholders
Person Specification
Qualifications
Essential
- Degree in OT
- HCPC registration
Desirable
- Leadership training
- sensory training
Experience
Essential
- Working with CYP in education or community settings
- Experience of delivering training
- minimum 3 years post graduate experience
Desirable
- working in a range of Multi-agency settings
- managing people
skills
Essential
- specialist knowledge in functional and sensory OT
- ability to use various microsoft programmes
Desirable
- Able to work with stakeholders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Woburn Court
2 Railton Road Industrial Estate
Kempston Bedfordshire
MK42 7PN
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Woburn Court
2 Railton Road Industrial Estate
Kempston Bedfordshire
MK42 7PN
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Community Nursing Associate
East of England Community Health and Care NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2325356
Job summary
** Community Registered Nursing Associate**
Our Wymondham and Attleborough community nursing teams have a rare opportunity for a registered Community Nursing Associate
The Ketts Community Nursing Team is part of Norfolk Community Health and Care NHS Trust and part of the South Place working within and surrounding villages. The job predominantly requires visiting patients within their homes and care homes.
The job requires you to contribute to the delivery of care packages for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible. To work within the integrated team to facilitate early discharge from hospital To work within the integrated team to prevent unnecessary admission to hospital. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
The successful applicant will have a sound clinical background with a high level of skills and knowledge
Main duties of the job
Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols. Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment/care plan. Plan and prioritise own visits to delegated patients, and ensure these are documented in personal work diary. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis. Be required to use tact and persuasive skills in order to gain the patient's co-operation in their treatment/care/management plan. Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
About us
Norfolk Community Health and Care embraces the principles of Improving Working Lives and all staff will be required to adhere to the standards laid down, in this initiative. Maintain appropriate patient and clinical records in line with the Trusts policies and procedures, and in line with the agreed service specification. In line with the annual personal development plan the post holder will be expected to undertake any training or development required to fulfil their role. Ensure that all patients, clients and colleagues are treated at all times in an equitable manner, respecting diversity and showing an understanding of diversity in the workplace. The post holder must carry out their responsibilities with due regard to the Trust's Equality and Diversity Policies, Procedures and Schemes and must ensure that equality is promoted at all times.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Details
Date posted
07 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
839-8229251-JH
Job locations
Attleborough Health Clinic
Attleborough
NR17 2AS
United Kingdom
Job description
Job responsibilities
The post holder will be responsible for their own daily caseload with supervision and support from the Clinical Lead and the Band 5 & 6 Nurses.
You will be expected to have excellent communication skills & IT skills and be able to provide evidence of working successfully at Band 3 and above.
The post holder will need to show their experience of contributing to assessments and care planning and carrying out interventions to contribute to patient health and wellbeing.
Please see job description for necessary qualifications & experience required.
The post holder will have access to training and supervision that will build upon their skills and will help them to progress as a competent band 4.
The post holder will need to be a car driver with a full current driving licence .
Job description
Job responsibilities
The post holder will be responsible for their own daily caseload with supervision and support from the Clinical Lead and the Band 5 & 6 Nurses.
You will be expected to have excellent communication skills & IT skills and be able to provide evidence of working successfully at Band 3 and above.
The post holder will need to show their experience of contributing to assessments and care planning and carrying out interventions to contribute to patient health and wellbeing.
Please see job description for necessary qualifications & experience required.
The post holder will have access to training and supervision that will build upon their skills and will help them to progress as a competent band 4.
The post holder will need to be a car driver with a full current driving licence .
Person Specification
Qualifications
Essential
- Foundation degree programme or equivalent demonstrable knowledge and skills acquired
- Registered Nursing associate on the NMC register
Experience
Essential
- Experience of working within a health / care setting
Desirable
- Experience of working in teams under appropriate supervision as part of the multi-disciplinary team
Communication
Essential
- Able to communicate effectively using the English language in both verbal and written forms
- Courteous, respectful and helpful at all times
- Ability to communicate with members of the public and health and care providers.
Skills, Abilities and Knowledge
Essential
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role may contribute to service development
- Evidence of time management skills and ability to prioritise
- Intermediate IT skills
- Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact
- Ability to move between sites working across health and social care as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in reflective practice and clinical supervision activities
- Knowledge of when to seek advice and refer to a registered care professional
- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count)
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Other
Essential
- Must hold full and valid driving licence and have access to a vehicle
- Ability to work a variety of shift patterns
Person Specification
Qualifications
Essential
- Foundation degree programme or equivalent demonstrable knowledge and skills acquired
- Registered Nursing associate on the NMC register
Experience
Essential
- Experience of working within a health / care setting
Desirable
- Experience of working in teams under appropriate supervision as part of the multi-disciplinary team
Communication
Essential
- Able to communicate effectively using the English language in both verbal and written forms
- Courteous, respectful and helpful at all times
- Ability to communicate with members of the public and health and care providers.
Skills, Abilities and Knowledge
Essential
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role may contribute to service development
- Evidence of time management skills and ability to prioritise
- Intermediate IT skills
- Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact
- Ability to move between sites working across health and social care as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in reflective practice and clinical supervision activities
- Knowledge of when to seek advice and refer to a registered care professional
- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count)
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Other
Essential
- Must hold full and valid driving licence and have access to a vehicle
- Ability to work a variety of shift patterns
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Attleborough Health Clinic
Attleborough
NR17 2AS
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Attleborough Health Clinic
Attleborough
NR17 2AS
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Occupational Therapist
East of England Community Health and Care NHS Trust View all jobs
Posted 20 day(s) ago
Reference: 839-8318373-RB
Job summary
The Downham Market Therapy team are currently looking for a Band 6 Occupational Therapist across the Downham and Swaffham teams.
If you are currently a Band 5 Occupational Therapist looking to expand your role or a Band 6 Occupational Therapist looking to work with a supportive Community Therapy team, this may be the job for you.
If you are passionate about delivering rehabilitation to patients in the community and working in a close-knit therapy team with good multidisciplinary links, we would like to hear from you.
It is essential the post holder can prioritise their own caseload and has access to transport, to travel to patients across Downham Market and the surrounding areas.
Main duties of the job
To contribute in the delivery of high standards of health care to patients within their own homes, care homes, the travelling community and in clinics. By providing proactive, holistic case management and rehabilitation.
Main Duties & Responsibilities
Clinical
The post holder will:
1. Undertake comprehensive occupational therapy assessments and holistic assessments of patients in their own homes. To include those with a complex presentation. Through the use of investigative, analytical and clinical reasoning skills, and inform the development of a differential diagnosis.
2. Formulate and execute individualised occupational therapy management and treatment plans of patients, in collaboration with the integrated team, other agencies and the patient, utilising a range of assessment and treatment skills.
3. Be aware of Assistive Technology and make referrals for this as required.
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Find out more about working for our organisation here:
Welcome to EEC: Useful information | EEC news | EEC intranet
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
839-8318373-RB
Job locations
Downham Market Health Centre
Paradise Road
Downham Market
PE38 9JE
United Kingdom
Job description
Job responsibilities
Professional
The post holder will:
Be required to undertake risk assessments and act upon them appropriately.
Contribute to ensuring the therapy service is adequately covered on a day to day basis.
Contribute to the supervision of workload within the therapy team
Actively triage referrals being made to the therapy service, placing and managing waiting lists and signposting to other services
Actively contribute to multidisciplinary team meetings and other meetings where appropriate or delegating and supporting other team members to attend
To attend any service development meetings, deputising for Clinical Lead OT/ B7 Physio if required
Support all team members within the integrated team, respecting them, their roles and contributions.
Attend, lead and develop in-house training and profession specific support groups, as required to develop current role.
Maintain own continual professional development.
Will be able to make own travel arrangements to patients homes, clinics, base and meetings etc, as required.
Be responsible for safe use and maintenance of equipment and supplies.
Remain accountable for own professional actions, as determined by the professional bodies.
May be required to demonstrate own duties to students, new starters and other staff.
Provide mentorship for students undertaking pre/post registration courses.
Mentor existing staff and provide training in specialist area as appropriate.
Provide advice/training to other staff and supervise and support band 5 and 4 staff, and students where appropriate, and contribute to the induction process for new staff/students.
Actively promote leadership skills within the therapy team.
Be accountable for work delegated to others. Support B4 CAP in their roles as autonomous practitioners
Organisational
The post holder will:
Undertake mandatory training as required.
Participate in a Personal Development Review process.
Undertake Personal Development Plans for more relevant staff members.
Take part in clinical supervision as per Trust Policy.
Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.
Comment on draft policies.
Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
Contribute to clinical audit as required.
Complete the staff survey as required.
Complete risk assessments and incident forms as required.
Job description
Job responsibilities
Professional
The post holder will:
Be required to undertake risk assessments and act upon them appropriately.
Contribute to ensuring the therapy service is adequately covered on a day to day basis.
Contribute to the supervision of workload within the therapy team
Actively triage referrals being made to the therapy service, placing and managing waiting lists and signposting to other services
Actively contribute to multidisciplinary team meetings and other meetings where appropriate or delegating and supporting other team members to attend
To attend any service development meetings, deputising for Clinical Lead OT/ B7 Physio if required
Support all team members within the integrated team, respecting them, their roles and contributions.
Attend, lead and develop in-house training and profession specific support groups, as required to develop current role.
Maintain own continual professional development.
Will be able to make own travel arrangements to patients homes, clinics, base and meetings etc, as required.
Be responsible for safe use and maintenance of equipment and supplies.
Remain accountable for own professional actions, as determined by the professional bodies.
May be required to demonstrate own duties to students, new starters and other staff.
Provide mentorship for students undertaking pre/post registration courses.
Mentor existing staff and provide training in specialist area as appropriate.
Provide advice/training to other staff and supervise and support band 5 and 4 staff, and students where appropriate, and contribute to the induction process for new staff/students.
Actively promote leadership skills within the therapy team.
Be accountable for work delegated to others. Support B4 CAP in their roles as autonomous practitioners
Organisational
The post holder will:
Undertake mandatory training as required.
Participate in a Personal Development Review process.
Undertake Personal Development Plans for more relevant staff members.
Take part in clinical supervision as per Trust Policy.
Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.
Comment on draft policies.
Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
Contribute to clinical audit as required.
Complete the staff survey as required.
Complete risk assessments and incident forms as required.
Person Specification
Qualifications
Essential
- BSc Hons in Occupational Therapy or equivalent
- Current HCPC registration
- Clinical educators course
Other
Essential
- Must hold full and valid and driving licence and have access to a vehicle
- Kneel, bend & stoop, and work in cramped environments.
- Manoeuvre limbs of around 5-6kg
- Manoeuvre patients using handling aids
Experience
Essential
- NHS experience
- Evidence of working at relevant level
- Knowledge of additional specialist areas through inhouse training & short courses
- Experience of working as part of a multidisciplinary team (MDT)
Desirable
- Evidence of previous community based role
Skills, Abilities and Knowledge
Essential
- Ability to manage stressful situations
- A team player
- Concentrate when undertaking patient care & inputting data/patient records
- Positive attitude towards flexibility to meet the needs of the role
- Demonstrate good IT and standard keyboard skill
- High levels of observational and reporting skills
Desirable
- Previous experience of undertaking clinical audits
- Familiar with use of System One record keeping
- Demonstrates participation and leadership in service development
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
- Positive attitude towards flexibility to meet the needs of the role
- Ability to manage and provide support and leadership to others during stressful situations
- A team player and leader
- Professional appearance and professional manner
- Be reliable and consistent
Personal and People Development
Essential
- Regular participation in supervision and continual professional development
Desirable
- Previous experience of supervising other members of staff
Communication
Essential
- Good observational and reporting skill
- Good interpersonal skills
- Able to communicate effectively in written and verbal English
- Ability to communicate with other members of the MDT both verbally and non verbally
- Ability to communicate effectively with patients who may have highly complex needs
Person Specification
Qualifications
Essential
- BSc Hons in Occupational Therapy or equivalent
- Current HCPC registration
- Clinical educators course
Other
Essential
- Must hold full and valid and driving licence and have access to a vehicle
- Kneel, bend & stoop, and work in cramped environments.
- Manoeuvre limbs of around 5-6kg
- Manoeuvre patients using handling aids
Experience
Essential
- NHS experience
- Evidence of working at relevant level
- Knowledge of additional specialist areas through inhouse training & short courses
- Experience of working as part of a multidisciplinary team (MDT)
Desirable
- Evidence of previous community based role
Skills, Abilities and Knowledge
Essential
- Ability to manage stressful situations
- A team player
- Concentrate when undertaking patient care & inputting data/patient records
- Positive attitude towards flexibility to meet the needs of the role
- Demonstrate good IT and standard keyboard skill
- High levels of observational and reporting skills
Desirable
- Previous experience of undertaking clinical audits
- Familiar with use of System One record keeping
- Demonstrates participation and leadership in service development
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
- Positive attitude towards flexibility to meet the needs of the role
- Ability to manage and provide support and leadership to others during stressful situations
- A team player and leader
- Professional appearance and professional manner
- Be reliable and consistent
Personal and People Development
Essential
- Regular participation in supervision and continual professional development
Desirable
- Previous experience of supervising other members of staff
Communication
Essential
- Good observational and reporting skill
- Good interpersonal skills
- Able to communicate effectively in written and verbal English
- Ability to communicate with other members of the MDT both verbally and non verbally
- Ability to communicate effectively with patients who may have highly complex needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Downham Market Health Centre
Paradise Road
Downham Market
PE38 9JE
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Downham Market Health Centre
Paradise Road
Downham Market
PE38 9JE
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Occupational Therapist/Physiotherapist - Urgent Community Response
East of England Community Health and Care NHS Trust View all jobs
Posted 21 day(s) ago
Reference: 839-8336630-JH
Job summary
Norwich Urgent Community Response Therapy Team is recruiting.
Do you have excellent interpersonal and clinical skills?Are you flexible, approachable and a team player?
An exciting opportunity has arisen for enthusiastic and motivated individual to join our Norwich Place UCR Therapy Team. We are looking for experienced and reliable Occupational Therapist or Physiotherapist to join us in providing high quality therapy services. The role is to work in the UCR therapy team which covers Rapid Response triage, Admission Avoidance, and Discharge to Assess for Norwich Place, and will involve working across a 7-day week.Currently therapy shifts are 8am to 6pm with weekend working on a rota.
Main duties of the job
As part of the Urgent Community Response (UCR), you will be required:o To work within the Urgent Community Response Team, to preventunnecessary admission to hospital. To work within the Urgent Community Response Team to support discharges from hospital under identified D2A pathways.
o To make risk assessments, establishing the safety or otherwise of a patient's ability to stay at home, or return safely from another care setting, providing and arranging as necessary supportive packages of care.
o To work within the Urgent Community Response Team to assess andprescribe care pathways for patients in a crisis situation with long termconditions, the frail and elderly, palliative and end of life care and/orrehabilitation needs, to achieve quality of life and independence wherepossible.
o To act as the patients advocate, facilitating choice and patient empowerment.
o To provide evidence based clinical/therapeutic interventions based on 'best practice' in order to improve health outcomes and promote choice.
o To provide in-reach to inpatient units and step up beds where required tosupport early discharge from hospital.
o To work with all health care professionals, and statutory/non statutoryagencies to provide a seamless, integrated service to our service users.
o To triage referrals on a rotational basis for the Urgent Community Response Team.
About us
The post holder will:
1. Undertake mandatory training as required.2. Participate in a Personal Development Review process.3. Undertake Personal Development Plans for more junior staff members.4. Take part in clinical supervision as per Trust Policy.5. Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.6. Comment on draft policies.7. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.8. Contribute to clinical audit as required.9. Complete the staff survey as required.10. Complete risk assessments and incident forms as required.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Secondment
Working pattern
Part-time
Reference number
839-8336630-JH
Job locations
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Job description
Job responsibilities
The post holder will:1. Undertake comprehensive therapy assessments of patients including those with a complex presentation, using investigative, analytical and clinical reasoning skills, and inform the development of a differential diagnosis.2. Formulate and execute individualised therapy management and treatment plans of patients including those with complex presentation, in collaboration with the Urgent Community Response Team, other agencies and the patient, utilising a range of treatment skills.3. Be aware of Assistive Technology and make referrals for this as required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.8. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.9. Ensure activity data and clinical information is recorded on Systm One and is completed on a daily basis.10. Plan and organise specialist services within the Urgent Community Response Team.11. Demonstrate dexterity, co-ordination and palpatory senses for assessment, and manual treatment of patients, including using specialist equipment and fine tools, manual and mobilising skills.12. Order equipment and contribute to the requisitioning of supplies and equipment through electronic ordering systems.13. Ensure informed consent is obtained prior to initiating interventions.14. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
Job description
Job responsibilities
The post holder will:1. Undertake comprehensive therapy assessments of patients including those with a complex presentation, using investigative, analytical and clinical reasoning skills, and inform the development of a differential diagnosis.2. Formulate and execute individualised therapy management and treatment plans of patients including those with complex presentation, in collaboration with the Urgent Community Response Team, other agencies and the patient, utilising a range of treatment skills.3. Be aware of Assistive Technology and make referrals for this as required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.8. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.9. Ensure activity data and clinical information is recorded on Systm One and is completed on a daily basis.10. Plan and organise specialist services within the Urgent Community Response Team.11. Demonstrate dexterity, co-ordination and palpatory senses for assessment, and manual treatment of patients, including using specialist equipment and fine tools, manual and mobilising skills.12. Order equipment and contribute to the requisitioning of supplies and equipment through electronic ordering systems.13. Ensure informed consent is obtained prior to initiating interventions.14. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
Person Specification
Qualifications
Essential
- Diploma or 1st level degree in Physiotherapy/Occupational therapy
- Current HCPC registration
- Clinical educators course
Experience
Essential
- Evidence of working at a relevant level
- Good observational and reporting skills
- Good interpersonal skills
- Work flexibly to accommodate patient/service needs
- Demonstrate good IT and standard keyboard skills
Desirable
- Experience in complex moving and handling
Skills, Abilities and Knowledge
Essential
- Knowledge of additional specialist areas through inhouse training & short courses
- Highly motivated
- Flexible & Resilient
Communication
Essential
- Tact & diplomacy
- Empathy & sensitivity
- Ability to use own initiative
- Able to communicate effectively in written and verbal English Language
Personal and People Development
Essential
- Ability to manage stressful situations
- A team player
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Other
Essential
- Be able to: Kneel, bend & stoop, and work in cramped environments.
- Be able to Manoeuvre limbs of around 5-6kg
- Be able to Manoeuvre patients using handling aids
- Must have a full UK driving license and have access to a vehicle
Person Specification
Qualifications
Essential
- Diploma or 1st level degree in Physiotherapy/Occupational therapy
- Current HCPC registration
- Clinical educators course
Experience
Essential
- Evidence of working at a relevant level
- Good observational and reporting skills
- Good interpersonal skills
- Work flexibly to accommodate patient/service needs
- Demonstrate good IT and standard keyboard skills
Desirable
- Experience in complex moving and handling
Skills, Abilities and Knowledge
Essential
- Knowledge of additional specialist areas through inhouse training & short courses
- Highly motivated
- Flexible & Resilient
Communication
Essential
- Tact & diplomacy
- Empathy & sensitivity
- Ability to use own initiative
- Able to communicate effectively in written and verbal English Language
Personal and People Development
Essential
- Ability to manage stressful situations
- A team player
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Other
Essential
- Be able to: Kneel, bend & stoop, and work in cramped environments.
- Be able to Manoeuvre limbs of around 5-6kg
- Be able to Manoeuvre patients using handling aids
- Must have a full UK driving license and have access to a vehicle
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Speech & Language Therapy Advanced Practitioner - Expert at Hand
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 21 day(s) ago
Reference: 448-BCHS-8283838
Job summary
1 Year NHS Secondment OpportunityThree Posts Available
? Bedfordshire, Luton and Milton Keynes (BLMK)? Cambridgeshire and Peterborough (C&P)? Hertfordshire
Are you a visionary Speech and Language Therapist in the NHS ready to influence change at scale?
This is a unique opportunity to become one of the first Advanced Practitioners leading the delivery of the national SEND Reforms across the Central East region. As anEarly Adopter, giving successful candidates the chance to shape, test and influence this exciting new role from the very beginning. There will be 3 roles across Central East ICB footprint, which will give the advantage of working in collaboration with peers to develop the role.
Working across health, education and local authority systems, you will provide strategic clinical leadership to strengthen the Speech and Language Therapy workforce, improve outcomes for children and young people with speech, language and communication needs, and support SEND reform across your local area.
Stakeholder panel will take place on 9th November. Successful candidates will be invited to formal interviews on 12th November 2026.
Please note that successful candidates may be employed by East of England Community Health and Care NHS Trust (BLMK/Cambs and Peterborough) or Hertfordshire Community NHS Trust (Herts).
Main duties of the job
You will:
? Shape a brand-new regional role as part of a nationally significant programme
? Influence workforce strategy across health, education and local authority partners
? Create sustainable solutions for workforce shortages and service pressures
? Work directly with Integrated Care Boards, universities, commissioners and education leaders
? Lead innovation in placements, apprenticeships and workforce development
? Develop system-wide approaches that improve access to Speech and Language Therapy expertise for children and young people aged 0-25
? Become part of a pioneering network of Advanced Practitioners driving change across the country.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£66,582 to £77,368 a year per annum, pro-rata
Contract
Secondment
Working pattern
Full-time, Part-time, Flexible working, Home or remote working, Compressed hours
Reference number
448-BCHS-8283838
Job locations
The Poynt
Poynters road,
Luton
LU4 0LA
United Kingdom
Job description
Job responsibilities
JOB PURPOSE SUMMARY:
Provide consultant-level strategic clinical leadership for Speech and Language Therapy across education, SEND and workforce development, improving outcomes for children and young people aged 0-25. Act as the senior accountable professional lead for the SaLT education and workforce agenda, delivering sustainable workforce models, clinical standards and system change across health, education and local authority partners.. Influence commissioning, investment and service transformation through expert clinical advice, workforce intelligence and population-level evaluation.
RESPONSIBILITIES / ACCOUNTABILITIES:
Work with a high degree of professional autonomy.
Generate, lead and translate evidence to influence strategic decision making.
Design and champion approaches that optimise the contribution of SaLT support workers and the wider workforce.
Provide expert clinical advice to commissioners, senior leaders and partner organisations.
Build partnerships with NHS providers, ICBs, local authorities, education settings, HEIs, professional bodies, parent carer forums and young people.
Lead workforce supply, placements, apprenticeships, supervision frameworks, career pathways and succession planning.
Provide leadership for supervision, educator capability, workforce quality and advanced practice development.
Use population health intelligence, workforce data and evaluation methodologies to identify inequalities and inform strategic priorities
Produce complex reports, business cases and recommendations for senior boards and stakeholder groups.
Facilitate co-production with children, young people, families and carers.
Maintain consultant-level clinical credibility through limited direct clinical practice and professional supervision activity.
Design and oversee system-wide workforce models that increase access toSaLTexpertisein mainstream education and support long-term workforce sustainability.
Lead strategic partnerships with Higher Education Institutions, early years and education providers.
Act as an educator, supervisor, coach and mentor.
Develop system understanding of SaLT workforce supply and demand.
Act as the senior clinical authority for theprogrammeof work and be accountable for the quality, safety and strategic direction of recommendations provided to system leaders.
Job description
Job responsibilities
JOB PURPOSE SUMMARY:
Provide consultant-level strategic clinical leadership for Speech and Language Therapy across education, SEND and workforce development, improving outcomes for children and young people aged 0-25. Act as the senior accountable professional lead for the SaLT education and workforce agenda, delivering sustainable workforce models, clinical standards and system change across health, education and local authority partners.. Influence commissioning, investment and service transformation through expert clinical advice, workforce intelligence and population-level evaluation.
RESPONSIBILITIES / ACCOUNTABILITIES:
Work with a high degree of professional autonomy.
Generate, lead and translate evidence to influence strategic decision making.
Design and champion approaches that optimise the contribution of SaLT support workers and the wider workforce.
Provide expert clinical advice to commissioners, senior leaders and partner organisations.
Build partnerships with NHS providers, ICBs, local authorities, education settings, HEIs, professional bodies, parent carer forums and young people.
Lead workforce supply, placements, apprenticeships, supervision frameworks, career pathways and succession planning.
Provide leadership for supervision, educator capability, workforce quality and advanced practice development.
Use population health intelligence, workforce data and evaluation methodologies to identify inequalities and inform strategic priorities
Produce complex reports, business cases and recommendations for senior boards and stakeholder groups.
Facilitate co-production with children, young people, families and carers.
Maintain consultant-level clinical credibility through limited direct clinical practice and professional supervision activity.
Design and oversee system-wide workforce models that increase access toSaLTexpertisein mainstream education and support long-term workforce sustainability.
Lead strategic partnerships with Higher Education Institutions, early years and education providers.
Act as an educator, supervisor, coach and mentor.
Develop system understanding of SaLT workforce supply and demand.
Act as the senior clinical authority for theprogrammeof work and be accountable for the quality, safety and strategic direction of recommendations provided to system leaders.
Person Specification
Qualifications
Essential
- HCPC registration
- Masters Degree or equivalent consultant level knowledge
- Evidence of Advanced CPD
Desirable
- leadership, workforce, education or research qualification
Experience
Essential
- Significant expertise in SLCN and SEND
- working autonomously with highly complex judgement
- Workforce development, Placements, supervision and aprenticeships
Desirable
- SEND partnership working
Skills
Essential
- Strategic Leadership, Workforce transformation and system wide improvement
- using data, evidence and evaluation
Desirable
- full UK driving licence
Person Specification
Qualifications
Essential
- HCPC registration
- Masters Degree or equivalent consultant level knowledge
- Evidence of Advanced CPD
Desirable
- leadership, workforce, education or research qualification
Experience
Essential
- Significant expertise in SLCN and SEND
- working autonomously with highly complex judgement
- Workforce development, Placements, supervision and aprenticeships
Desirable
- SEND partnership working
Skills
Essential
- Strategic Leadership, Workforce transformation and system wide improvement
- using data, evidence and evaluation
Desirable
- full UK driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
The Poynt
Poynters road,
Luton
LU4 0LA
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
The Poynt
Poynters road,
Luton
LU4 0LA
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Contracts & Procurement Officer
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 21 day(s) ago
Reference: 448-SUPPS-8332096
Job summary
Are you looking for a new and exciting role. The role of "Contracts and Procurement Officer" will be a key role within the Trust. We are a small but dynamic team supporting all areas of the Trust with strategic procurement.This is an exciting time to join the team, you will be able to utilise skills and knowledge to help support new processes within the team.We are looking for a self-starter, someone who is able to operate independently with the ability to manage their own workload ambitiously and with an entrepreneurial approach. Strong relationship management and business development skills will be required along with strong commercial and financial acumen.Remote working considered, ability to travel to the Head Office in St Ives or other sites within the Trust footprint when required.
"(Should we receive a high number of applications we reserve the right to close this vacancy at any point after 09/10/2026)"
Main duties of the job
Proactively and consistently ensure that an effective and efficient procurement service is provided that is compliant with the Trust's SFI and procurement legislation.
The post holder will be responsible for supporting a small portfolio of bronze level contracts with multiple providers.
The post holder will actively assist in the contract management and administration of a wide range of healthcare providers including Acute, Community, Primary Care (GPs) and Primary Care Networks, the Independent Sector and the Voluntary Sector.
Utilise public procurement frameworks and personally call off contracts where required.
Support in the production of formal and informal reports, receiving complex information, be able to communicate recommendations and reviews for guidance and information purposes.
Identify and develop opportunities for joint working with other partners.
To develop and manage relationships with providers which ensures they are held to account for delivery.
Will ensure that business processes are effective and efficient and enable the highest possible levels of service quality to be provided.
Supporting contract negotiations and ongoing contract management, including contracts held with third party providers
To identify savings at every opportunity and highlighting instances where cooperation is required to achieve them.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum, pro-rata
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
448-SUPPS-8332096
Job locations
EEC Head Office
Unit 7 & 8, Meadow Park,
St Ives
PE27 4LG
United Kingdom
Job description
Job responsibilities
Job Purpose:
Working as an integral part of the Contracts and Procurement team, the post holder will be expected to support in procurement projects whilst managing a small portfolio of contracts. The post holder will support the Procurement and Relationship Manager on procurement issues and lead on specified procurement tasks.
The post holder will support a variety of projects, to provide a service that is sensitive, responsive, and flexible to the changing needs of the organisation. They will work closely with stakeholders to influence choice, prioritise change, deliver value for money, added benefits, standardisation process improvement and improvement to Trust services.
The role of Contracts and Procurement Officer requires the individual to work with others but also autonomously at times to make decisions that will improve the way the function works and convey this to colleagues.
The post holder is also expected to contribute to the sharing of best practice within the department and wider Trust so that contracting and procurement activity is engaged in an effective and consistent way.
The post holder should be a self-starter, able to operate independently with the ability to manage their own workload.
This role will report to the Procurement and Relationship Manager and provide support for the negotiation and management of a portfolio of healthcare contracts.
The post holder will be a core member of the Contracting & Procurement Team, attending appropriate meetings commensurate with the role and managing third parties to ensure deliverables are met in a timely manner, demonstrating effective stakeholder management across different organisations and at all levels.
Main Duties and ResponsibilitiesManage documentation throughout the contracts process, ensuring that contract documentation is kept up to date, including records of routine correspondence and disputes.
Responsible for supporting contract negotiations within the agreed planning cycle, ensuring all key deliverables are incorporated into the negotiation process.
Ensuring that contractual amendments are enacted and documented in response to service change proposals.
Monitoring the implementation of business plans and cost improvement programmes
Negotiation of contract terms and issues arising from implementation and delivery.
Liaises with suppliers to encourage them to meet organisational purchasing needs; explains detailed purchasing/contractual issues, including relevant regulations with both NHS staff and suppliers/ Negotiates contractual issues.
Keep up to date records of procurements and publish awarded contracts on contract finder.
Ensuring that received requisitions are validated as best value, compliant against SFIs and processed in a timely, efficient manner.
Concentration is required to prepare tender and contract documentation, check work, calculate costs and produce recommendations.
Business Development
Horizon scan for new opportunities and advise the Business Development team as necessary.
Act as initial point of contact for service developments.
Ensure effective bid support where relevant.
CommunicationThe post holder will foster and develop excellent relationships with Trust colleagues based on openness, trust, and professionalism, building and maintaining a network of colleagues and external contacts to achieve progress on objectives.
Be visible to staff and stakeholders and regularly undertaking activities to engage and build trust with people involved in area of work.
Act as a single point of contact for the procurement team, facilitating queries and support requests for procurement information from internal and external stakeholders within a reasonable timescale.
Seek constructive outcomes in discussions, challenge assumptions but remain willing to compromise when it is beneficial to progress.
Actively involving partners to deliver a business outcome through collaboration that achieves better results for patient care.
Nurturing key relationships and maintaining networks internally and externally, including national networks.
Budgetary ResponsibilityThere is no budgetary responsibility. Support a culture in which value for money is obtained from all Trust expenditure.
People ManagementMaintaining own professional development and requirement to take part in appraisal and KSF process.
Clinical and Practice GovernanceObserve and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes
The post holder must adhere to infection control policies and procedures
Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.
The post holder must participate in clinical and safeguarding audits as required
The post holder is required to participate in relevant emergency preparedness process for their team.
Job description
Job responsibilities
Job Purpose:
Working as an integral part of the Contracts and Procurement team, the post holder will be expected to support in procurement projects whilst managing a small portfolio of contracts. The post holder will support the Procurement and Relationship Manager on procurement issues and lead on specified procurement tasks.
The post holder will support a variety of projects, to provide a service that is sensitive, responsive, and flexible to the changing needs of the organisation. They will work closely with stakeholders to influence choice, prioritise change, deliver value for money, added benefits, standardisation process improvement and improvement to Trust services.
The role of Contracts and Procurement Officer requires the individual to work with others but also autonomously at times to make decisions that will improve the way the function works and convey this to colleagues.
The post holder is also expected to contribute to the sharing of best practice within the department and wider Trust so that contracting and procurement activity is engaged in an effective and consistent way.
The post holder should be a self-starter, able to operate independently with the ability to manage their own workload.
This role will report to the Procurement and Relationship Manager and provide support for the negotiation and management of a portfolio of healthcare contracts.
The post holder will be a core member of the Contracting & Procurement Team, attending appropriate meetings commensurate with the role and managing third parties to ensure deliverables are met in a timely manner, demonstrating effective stakeholder management across different organisations and at all levels.
Main Duties and ResponsibilitiesManage documentation throughout the contracts process, ensuring that contract documentation is kept up to date, including records of routine correspondence and disputes.
Responsible for supporting contract negotiations within the agreed planning cycle, ensuring all key deliverables are incorporated into the negotiation process.
Ensuring that contractual amendments are enacted and documented in response to service change proposals.
Monitoring the implementation of business plans and cost improvement programmes
Negotiation of contract terms and issues arising from implementation and delivery.
Liaises with suppliers to encourage them to meet organisational purchasing needs; explains detailed purchasing/contractual issues, including relevant regulations with both NHS staff and suppliers/ Negotiates contractual issues.
Keep up to date records of procurements and publish awarded contracts on contract finder.
Ensuring that received requisitions are validated as best value, compliant against SFIs and processed in a timely, efficient manner.
Concentration is required to prepare tender and contract documentation, check work, calculate costs and produce recommendations.
Business Development
Horizon scan for new opportunities and advise the Business Development team as necessary.
Act as initial point of contact for service developments.
Ensure effective bid support where relevant.
CommunicationThe post holder will foster and develop excellent relationships with Trust colleagues based on openness, trust, and professionalism, building and maintaining a network of colleagues and external contacts to achieve progress on objectives.
Be visible to staff and stakeholders and regularly undertaking activities to engage and build trust with people involved in area of work.
Act as a single point of contact for the procurement team, facilitating queries and support requests for procurement information from internal and external stakeholders within a reasonable timescale.
Seek constructive outcomes in discussions, challenge assumptions but remain willing to compromise when it is beneficial to progress.
Actively involving partners to deliver a business outcome through collaboration that achieves better results for patient care.
Nurturing key relationships and maintaining networks internally and externally, including national networks.
Budgetary ResponsibilityThere is no budgetary responsibility. Support a culture in which value for money is obtained from all Trust expenditure.
People ManagementMaintaining own professional development and requirement to take part in appraisal and KSF process.
Clinical and Practice GovernanceObserve and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes
The post holder must adhere to infection control policies and procedures
Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.
The post holder must participate in clinical and safeguarding audits as required
The post holder is required to participate in relevant emergency preparedness process for their team.
Person Specification
Qualifications and Training
Essential
- Degree level OR relevant experience
- Ongoing professional development and training in contract management and public procurement
Desirable
- GCC Transforming Public Procurement training
- GCC Contract Management Capability Programme (CMCP) Foundation training
- Member of the Chartered Institute of Procurement and Supply
Experience
Essential
- Experience of contracts and relationship management within the NHS
- Experience of procurement processes within NHS
- Knowledge of contract management processes
- Experience of leading contract management tasks
- A basic understanding of Procurement and Contract Law
Desirable
- Experience of working within the NHS and an understanding of current pressures.
Skills & Knowledge
Essential
- Experience of managing a project or work package.
- Complex administrative experience including data input and analysis of data, producing reports, and working with documentation systems.
- Experience of creating office-based processes
- Data entry and production of management information and ad-hoc reports.
- Customer Service and dealing with enquiries in difficult situations.
Desirable
- Experience of completing projects in an NHS environment
Person Specification
Qualifications and Training
Essential
- Degree level OR relevant experience
- Ongoing professional development and training in contract management and public procurement
Desirable
- GCC Transforming Public Procurement training
- GCC Contract Management Capability Programme (CMCP) Foundation training
- Member of the Chartered Institute of Procurement and Supply
Experience
Essential
- Experience of contracts and relationship management within the NHS
- Experience of procurement processes within NHS
- Knowledge of contract management processes
- Experience of leading contract management tasks
- A basic understanding of Procurement and Contract Law
Desirable
- Experience of working within the NHS and an understanding of current pressures.
Skills & Knowledge
Essential
- Experience of managing a project or work package.
- Complex administrative experience including data input and analysis of data, producing reports, and working with documentation systems.
- Experience of creating office-based processes
- Data entry and production of management information and ad-hoc reports.
- Customer Service and dealing with enquiries in difficult situations.
Desirable
- Experience of completing projects in an NHS environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
EEC Head Office
Unit 7 & 8, Meadow Park,
St Ives
PE27 4LG
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
EEC Head Office
Unit 7 & 8, Meadow Park,
St Ives
PE27 4LG
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Contracts & Procurement Officer
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 21 day(s) ago
Reference: 448-SUPPS-8332113
Job summary
Are you looking for a new and exciting role. The role of "Contracts and Procurement Officer" will be a key role within the Trust. We are a small but dynamic team supporting all areas of the Trust with strategic procurement.This is an exciting time to join the team, you will be able to utilise skills and knowledge to help support new processes within the team.We are looking for a self-starter, someone who is able to operate independently with the ability to manage their own workload ambitiously and with an entrepreneurial approach. Strong relationship management and business development skills will be required along with strong commercial and financial acumen.Remote working considered, ability to travel to the Head Office in St Ives or other sites within the Trust footprint when required.
"(Should we receive a high number of applications we reserve the right to close this vacancy at any point after 09/10/2026)"
Main duties of the job
Proactively and consistently ensure that an effective and efficient procurement service is provided that is compliant with the Trust's SFI and procurement legislation.
The post holder will be responsible for supporting a small portfolio of bronze level contracts with multiple providers.
The post holder will actively assist in the contract management and administration of a wide range of healthcare providers including Acute, Community, Primary Care (GPs) and Primary Care Networks, the Independent Sector and the Voluntary Sector.
Utilise public procurement frameworks and personally call off contracts where required.
Support in the production of formal and informal reports, receiving complex information, be able to communicate recommendations and reviews for guidance and information purposes.
Identify and develop opportunities for joint working with other partners.
To develop and manage relationships with providers which ensures they are held to account for delivery.
Will ensure that business processes are effective and efficient and enable the highest possible levels of service quality to be provided.
Supporting contract negotiations and ongoing contract management, including contracts held with third party providers
To identify savings at every opportunity and highlighting instances where cooperation is required to achieve them.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum, pro-rata
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
448-SUPPS-8332113
Job locations
Cambridgeshire Community Services NHS Trust, HQ
Unit 7 & 8, Meadow Park,
St Ives
PE27 4LG
United Kingdom
Job description
Job responsibilities
Job Purpose:
Working as an integral part of the Contracts and Procurement team, the post holder will be expected to support in procurement projects whilst managing a small portfolio of contracts. The post holder will support the Procurement and Relationship Manager on procurement issues and lead on specified procurement tasks.
The post holder will support a variety of projects, to provide a service that is sensitive, responsive, and flexible to the changing needs of the organisation. They will work closely with stakeholders to influence choice, prioritise change, deliver value for money, added benefits, standardisation process improvement and improvement to Trust services.
The role of Contracts and Procurement Officer requires the individual to work with others but also autonomously at times to make decisions that will improve the way the function works and convey this to colleagues.
The post holder is also expected to contribute to the sharing of best practice within the department and wider Trust so that contracting and procurement activity is engaged in an effective and consistent way.
The post holder should be a self-starter, able to operate independently with the ability to manage their own workload.
This role will report to the Procurement and Relationship Manager and provide support for the negotiation and management of a portfolio of healthcare contracts.
The post holder will be a core member of the Contracting & Procurement Team, attending appropriate meetings commensurate with the role and managing third parties to ensure deliverables are met in a timely manner, demonstrating effective stakeholder management across different organisations and at all levels.
Main Duties and ResponsibilitiesManage documentation throughout the contracts process, ensuring that contract documentation is kept up to date, including records of routine correspondence and disputes.
Responsible for supporting contract negotiations within the agreed planning cycle, ensuring all key deliverables are incorporated into the negotiation process.
Ensuring that contractual amendments are enacted and documented in response to service change proposals.
Monitoring the implementation of business plans and cost improvement programmes
Negotiation of contract terms and issues arising from implementation and delivery.
Liaises with suppliers to encourage them to meet organisational purchasing needs; explains detailed purchasing/contractual issues, including relevant regulations with both NHS staff and suppliers/ Negotiates contractual issues.
Keep up to date records of procurements and publish awarded contracts on contract finder.
Ensuring that received requisitions are validated as best value, compliant against SFIs and processed in a timely, efficient manner.
Concentration is required to prepare tender and contract documentation, check work, calculate costs and produce recommendations.
Business Development
- Horizon scan for new opportunities and advise the Business Development team as necessary.
- Act as initial point of contact for service developments.
- Ensure effective bid support where relevant.
The post holder will foster and develop excellent relationships with Trust colleagues based on openness, trust, and professionalism, building and maintaining a network of colleagues and external contacts to achieve progress on objectives.
Be visible to staff and stakeholders and regularly undertaking activities to engage and build trust with people involved in area of work.
Act as a single point of contact for the procurement team, facilitating queries and support requests for procurement information from internal and external stakeholders within a reasonable timescale.
Seek constructive outcomes in discussions, challenge assumptions but remain willing to compromise when it is beneficial to progress.
Actively involving partners to deliver a business outcome through collaboration that achieves better results for patient care.
Nurturing key relationships and maintaining networks internally and externally, including national networks.
Budgetary ResponsibilityThere is no budgetary responsibility. Support a culture in which value for money is obtained from all Trust expenditure.
People ManagementMaintaining own professional development and requirement to take part in appraisal and KSF process.
Clinical and Practice GovernanceObserve and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes
The post holder must adhere to infection control policies and procedures
Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.
The post holder must participate in clinical and safeguarding audits as required
The post holder is required to participate in relevant emergency preparedness process for their team.
Job description
Job responsibilities
Job Purpose:
Working as an integral part of the Contracts and Procurement team, the post holder will be expected to support in procurement projects whilst managing a small portfolio of contracts. The post holder will support the Procurement and Relationship Manager on procurement issues and lead on specified procurement tasks.
The post holder will support a variety of projects, to provide a service that is sensitive, responsive, and flexible to the changing needs of the organisation. They will work closely with stakeholders to influence choice, prioritise change, deliver value for money, added benefits, standardisation process improvement and improvement to Trust services.
The role of Contracts and Procurement Officer requires the individual to work with others but also autonomously at times to make decisions that will improve the way the function works and convey this to colleagues.
The post holder is also expected to contribute to the sharing of best practice within the department and wider Trust so that contracting and procurement activity is engaged in an effective and consistent way.
The post holder should be a self-starter, able to operate independently with the ability to manage their own workload.
This role will report to the Procurement and Relationship Manager and provide support for the negotiation and management of a portfolio of healthcare contracts.
The post holder will be a core member of the Contracting & Procurement Team, attending appropriate meetings commensurate with the role and managing third parties to ensure deliverables are met in a timely manner, demonstrating effective stakeholder management across different organisations and at all levels.
Main Duties and ResponsibilitiesManage documentation throughout the contracts process, ensuring that contract documentation is kept up to date, including records of routine correspondence and disputes.
Responsible for supporting contract negotiations within the agreed planning cycle, ensuring all key deliverables are incorporated into the negotiation process.
Ensuring that contractual amendments are enacted and documented in response to service change proposals.
Monitoring the implementation of business plans and cost improvement programmes
Negotiation of contract terms and issues arising from implementation and delivery.
Liaises with suppliers to encourage them to meet organisational purchasing needs; explains detailed purchasing/contractual issues, including relevant regulations with both NHS staff and suppliers/ Negotiates contractual issues.
Keep up to date records of procurements and publish awarded contracts on contract finder.
Ensuring that received requisitions are validated as best value, compliant against SFIs and processed in a timely, efficient manner.
Concentration is required to prepare tender and contract documentation, check work, calculate costs and produce recommendations.
Business Development
- Horizon scan for new opportunities and advise the Business Development team as necessary.
- Act as initial point of contact for service developments.
- Ensure effective bid support where relevant.
The post holder will foster and develop excellent relationships with Trust colleagues based on openness, trust, and professionalism, building and maintaining a network of colleagues and external contacts to achieve progress on objectives.
Be visible to staff and stakeholders and regularly undertaking activities to engage and build trust with people involved in area of work.
Act as a single point of contact for the procurement team, facilitating queries and support requests for procurement information from internal and external stakeholders within a reasonable timescale.
Seek constructive outcomes in discussions, challenge assumptions but remain willing to compromise when it is beneficial to progress.
Actively involving partners to deliver a business outcome through collaboration that achieves better results for patient care.
Nurturing key relationships and maintaining networks internally and externally, including national networks.
Budgetary ResponsibilityThere is no budgetary responsibility. Support a culture in which value for money is obtained from all Trust expenditure.
People ManagementMaintaining own professional development and requirement to take part in appraisal and KSF process.
Clinical and Practice GovernanceObserve and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes
The post holder must adhere to infection control policies and procedures
Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.
The post holder must participate in clinical and safeguarding audits as required
The post holder is required to participate in relevant emergency preparedness process for their team.
Person Specification
Qualifications and Training
Essential
- Degree level OR relevant experience
- Ongoing professional development and training in contract management and public procurement
Desirable
- GCC Transforming Public Procurement training
- GCC Contract Management Capability Programme (CMCP) Foundation training
- Member of the Chartered Institute of Procurement and Supply
Experience
Essential
- Experience of contracts and relationship management within the NHS
- Experience of procurement processes within NHS
- Knowledge of contract management processes
- Experience of leading contract management tasks
- A basic understanding of Procurement and Contract Law
Desirable
- Experience of working within the NHS and an understanding of current pressures.
Skills & Knowledge
Essential
- Experience of managing a project or work package.
- Complex administrative experience including data input and analysis of data, producing reports, and working with documentation systems.
- Experience of creating office-based processes
- Data entry and production of management information and ad-hoc reports.
- Customer Service and dealing with enquiries in difficult situations.
Desirable
- Experience of completing projects in an NHS environment
Person Specification
Qualifications and Training
Essential
- Degree level OR relevant experience
- Ongoing professional development and training in contract management and public procurement
Desirable
- GCC Transforming Public Procurement training
- GCC Contract Management Capability Programme (CMCP) Foundation training
- Member of the Chartered Institute of Procurement and Supply
Experience
Essential
- Experience of contracts and relationship management within the NHS
- Experience of procurement processes within NHS
- Knowledge of contract management processes
- Experience of leading contract management tasks
- A basic understanding of Procurement and Contract Law
Desirable
- Experience of working within the NHS and an understanding of current pressures.
Skills & Knowledge
Essential
- Experience of managing a project or work package.
- Complex administrative experience including data input and analysis of data, producing reports, and working with documentation systems.
- Experience of creating office-based processes
- Data entry and production of management information and ad-hoc reports.
- Customer Service and dealing with enquiries in difficult situations.
Desirable
- Experience of completing projects in an NHS environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Cambridgeshire Community Services NHS Trust, HQ
Unit 7 & 8, Meadow Park,
St Ives
PE27 4LG
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Cambridgeshire Community Services NHS Trust, HQ
Unit 7 & 8, Meadow Park,
St Ives
PE27 4LG
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Admin Team Lead
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 22 day(s) ago
Reference: 448-AMB-8333958
Job summary
DynamicHealth - Musculoskeletal Physiotherapy and Specialist Services are looking for an enthusiastic, self-motivated and dedicated individual to join our service.
We have a full-time vacancy working 37.5 hours per week, Monday to Friday for an Admin Lead position within our administrative team.
The postholder will be required to attend our locality hubs to support the management of administrative staff at both Hinchingbrooke Hospital, Huntingdon & Doddington Hospital.
DynamicHealth forms part of East of England Community Health and Care NHS Trust, we are proud to provide high quality innovative services that enable people to receive care closer to home and live healthier lives.
DynamicHealth provides specialised community service across Cambridgeshire and Peterborough, for people aged 16 years and over living with or experiencing problems from muscles, nerves and joints. The team are passionate about delivering a highly effective, evidence based and sustainable service for our NHS users. DynamicHealth operates 3 Administrative locality hubs over our 6 sites.
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 08/10/2026
Main duties of the job
This post requires the postholder to help provide a flexible, innovative and forward thinking administration service that underpins the effective delivery of Musculoskeletal Physiotherapy and Specialist Services provided by East of England Community Health and Care NHS Trust.
The postholder will need to be able to work effectively to support the team to achieve deadlines. The postholder will require a good knowledge of administration and possess strong organisational skills.
The post holder will support their team with line management and work collaboratively with other locality cohorts across the unit, to problem solve and overcome issues as they arise; reporting to the Assistant Service & Performance Manager, to accomplish and deliver effective services for patients throughout Cambridgeshire and Peterborough.
To work with and assist both the Assistant Service & Performance Manager and Clinical/Team Leads to deliver physiotherapy services throughout the designated geographical area.
Work with the Physio and Clinical Leads to develop and streamline processes between clinical and admin processes.
To provide administrative and business support that underpins the effective delivery of community based musculoskeletal physiotherapy services provided by Dynamic Health, part of East of England Community Health and Care NHS Trust.
Responsibility for line management of a team of administrators to include day to day supervision.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Details
Date posted
01 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro-rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
448-AMB-8333958
Job locations
Huntingdon
Physiotherapy Department Hinchingbrooke Hospital
Huntingdon Cambs
PE29 6NT
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities
- To provide administrative and professional leadership to the wider administrative team in line with the Trusts values, administrative processes and organisational policies.
- To effectively manage the implementation of admin local policies/processes of the service and provide guidance for queries and support administrative changes of work within the unit, including support to the clinical team to implement ledger changes and rota building.
- Responsible for the day-to-day operation and direction of the administrative team within own locality and supporting other localities when required.
- To provide administrative support and leadership across other localities as and when required.
- To represent the administrative team at internal and external meetings as required
- To assist the Assistant Service and Performance Manager with the development, implementation and monitoring of standard operating procedures, policies and work practises aligned to the administrative functions of the wider team.
- Assist and support the unit with the projects and programmes in line with role.
- Responsible for the recruitment of the administrative staff and apprentices within own locality.
- Make required arrangements to block Systmone rotas for clinical staff as and when required.
- Support the locality with estates issues, and liaise with external contractors as required, escalating any issues not resolved with the Assistant Service and Performance Manager.
- Work with and support the update of the locality Business Continuity Plan (BCP) and Emergency Preparedness, Resilience and Response (EPRR) liaising with the Site Lead and Assistant Service and Performance Manager and ensure that staff are aware of where it is kept.
- To support the administration team with the process of archiving patient files and staff records in accordance with the Records Management Policy.
- Collaboratively working across the unit to ensure workload tasks are shared effectively and address any staffing issues that may arise.
- Complete Datix and support administration staff to complete Datix as required and as Handler to investigate Datix as they arise.
- Referral to Treatment (RTT) - To manage, monitor and escalate as appropriate ensuring accurate completion of reports and data quality. This includes weekly checking of patient clocks and validation of these clocks ready for reporting.
- Slot utilisation reporting Recording the units unused slots and directing the team accordingly to maximise capacity.
- Raising with administrative staff and supporting them to manage identified errors from reports.
- To contribute to unit and locality meetings raising any issues/concerns and addressing any actions.
- Responsibility for the management of patient pathways in line with the 18-week Referral To Treatment (RTT) Access Policy.
- Liaise and communicate with work colleagues, patients, management teams and other allied health professionals to include internal and external agencies.
- To explain administrative working practices to team members both clinical and non-clinical.
- To manage and resolve stressful situations e.g. complains, staffing issues, etc. as they arise and seek support and guidance from the Assistant Service and Performance Manager or Leads as and when required.
- To maintain strong working relationships with internal and external organisations, promoting and sharing the units standards.
- Contribute to East of England Community Health and Care NHS Trust internal and external communication strategies ensuring effective communication and engagement within the team and organisation.
- To contribute to ensuring the East of England Community Health and Care NHS Trust responsibilities to engage and consult with patients and the public are met in line with statutory requirements.
- Authorised signatory and support for procurement and sourcing for clinical and office equipment within the unit.
- Contribute to the finance establishment meeting ensuring the staffing establishment up to date.
- Complete relevant payroll forms for staff. Authorised signatory for admin team e-expenses relating to
- travel and other expenses.
- To line manage/supervise administration staff and be responsible for the process for recruitment and selection, appraisals and 1:1 supervision, competency and performance management.
- Responsible for providing induction, training and competencies for new admin starters playing a key role in the dissemination of continued learning across the administrative workforce.
- Maintaining employee personnel files and associated documentation/systems for apprentices and administration staff including personal development, grievance and disciplinary issues, and leavers all in accordance with Human Resource policies and procedures seeking support when required.
- Responsible for staff management in accordance with Human Resources policies and procedures and keeping relevant staff systems updated. Maintaining own professional development and requirement to
- take part in own appraisal, objective and maintain your personal development plan.
- Contribute to your regular supervision sessions in accordance with the Trust Policy.
- To attend all relevant mandatory training as and when required to do so.
- Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
- Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
- The post holder must adhere to the Trust risk assessment and risk management processes
- The post holder must adhere to infection control policies and procedures
- Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.
- The post holder is required to participate in relevant emergency preparedness process for their team.
Safeguarding people responsibility
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.
There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care.
Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.
Those most in need of protection include:o Children and young peopleo Adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities.
The post holder must at all times carry out their duties with regard to East of England Community Health and Care NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
Job description
Job responsibilities
Main Duties and Responsibilities
- To provide administrative and professional leadership to the wider administrative team in line with the Trusts values, administrative processes and organisational policies.
- To effectively manage the implementation of admin local policies/processes of the service and provide guidance for queries and support administrative changes of work within the unit, including support to the clinical team to implement ledger changes and rota building.
- Responsible for the day-to-day operation and direction of the administrative team within own locality and supporting other localities when required.
- To provide administrative support and leadership across other localities as and when required.
- To represent the administrative team at internal and external meetings as required
- To assist the Assistant Service and Performance Manager with the development, implementation and monitoring of standard operating procedures, policies and work practises aligned to the administrative functions of the wider team.
- Assist and support the unit with the projects and programmes in line with role.
- Responsible for the recruitment of the administrative staff and apprentices within own locality.
- Make required arrangements to block Systmone rotas for clinical staff as and when required.
- Support the locality with estates issues, and liaise with external contractors as required, escalating any issues not resolved with the Assistant Service and Performance Manager.
- Work with and support the update of the locality Business Continuity Plan (BCP) and Emergency Preparedness, Resilience and Response (EPRR) liaising with the Site Lead and Assistant Service and Performance Manager and ensure that staff are aware of where it is kept.
- To support the administration team with the process of archiving patient files and staff records in accordance with the Records Management Policy.
- Collaboratively working across the unit to ensure workload tasks are shared effectively and address any staffing issues that may arise.
- Complete Datix and support administration staff to complete Datix as required and as Handler to investigate Datix as they arise.
- Referral to Treatment (RTT) - To manage, monitor and escalate as appropriate ensuring accurate completion of reports and data quality. This includes weekly checking of patient clocks and validation of these clocks ready for reporting.
- Slot utilisation reporting Recording the units unused slots and directing the team accordingly to maximise capacity.
- Raising with administrative staff and supporting them to manage identified errors from reports.
- To contribute to unit and locality meetings raising any issues/concerns and addressing any actions.
- Responsibility for the management of patient pathways in line with the 18-week Referral To Treatment (RTT) Access Policy.
- Liaise and communicate with work colleagues, patients, management teams and other allied health professionals to include internal and external agencies.
- To explain administrative working practices to team members both clinical and non-clinical.
- To manage and resolve stressful situations e.g. complains, staffing issues, etc. as they arise and seek support and guidance from the Assistant Service and Performance Manager or Leads as and when required.
- To maintain strong working relationships with internal and external organisations, promoting and sharing the units standards.
- Contribute to East of England Community Health and Care NHS Trust internal and external communication strategies ensuring effective communication and engagement within the team and organisation.
- To contribute to ensuring the East of England Community Health and Care NHS Trust responsibilities to engage and consult with patients and the public are met in line with statutory requirements.
- Authorised signatory and support for procurement and sourcing for clinical and office equipment within the unit.
- Contribute to the finance establishment meeting ensuring the staffing establishment up to date.
- Complete relevant payroll forms for staff. Authorised signatory for admin team e-expenses relating to
- travel and other expenses.
- To line manage/supervise administration staff and be responsible for the process for recruitment and selection, appraisals and 1:1 supervision, competency and performance management.
- Responsible for providing induction, training and competencies for new admin starters playing a key role in the dissemination of continued learning across the administrative workforce.
- Maintaining employee personnel files and associated documentation/systems for apprentices and administration staff including personal development, grievance and disciplinary issues, and leavers all in accordance with Human Resource policies and procedures seeking support when required.
- Responsible for staff management in accordance with Human Resources policies and procedures and keeping relevant staff systems updated. Maintaining own professional development and requirement to
- take part in own appraisal, objective and maintain your personal development plan.
- Contribute to your regular supervision sessions in accordance with the Trust Policy.
- To attend all relevant mandatory training as and when required to do so.
- Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
- Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
- The post holder must adhere to the Trust risk assessment and risk management processes
- The post holder must adhere to infection control policies and procedures
- Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.
- The post holder is required to participate in relevant emergency preparedness process for their team.
Safeguarding people responsibility
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.
There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care.
Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.
Those most in need of protection include:o Children and young peopleo Adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities.
The post holder must at all times carry out their duties with regard to East of England Community Health and Care NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
Person Specification
Qualifications & Training
Essential
- GCSE English and Maths Grade C and above or equivalent qualification
- NVQ / Diploma level in Business & Administration Level 3 or equivalent experience
Desirable
- Computer Skills Qualification or equivalent experience
Skills & Knowledge
Essential
- Excellent communication and interpersonal skills
- Effectively prioritises and co-ordinates own work and the work of others
- Wide knowledge of office procedures
- Ability to work flexibly as part of a team
- Time management and prioritisation skills
- Ability to use initiative without close supervision
- Use of Microsoft applications, Word, Outlook Excel, Powerpoint and Teams.
Desirable
- Understanding of NHS structures and healthcare terminology.
- Knowledge of ESR and/or NHS electronic systems.
Experience
Essential
- Post holder must have experience of working in the field of administration.
- Proven experience of managing a team of staff.
Desirable
- Previous experience of SystmOne
- Experience of managing a budget
Person Specification
Qualifications & Training
Essential
- GCSE English and Maths Grade C and above or equivalent qualification
- NVQ / Diploma level in Business & Administration Level 3 or equivalent experience
Desirable
- Computer Skills Qualification or equivalent experience
Skills & Knowledge
Essential
- Excellent communication and interpersonal skills
- Effectively prioritises and co-ordinates own work and the work of others
- Wide knowledge of office procedures
- Ability to work flexibly as part of a team
- Time management and prioritisation skills
- Ability to use initiative without close supervision
- Use of Microsoft applications, Word, Outlook Excel, Powerpoint and Teams.
Desirable
- Understanding of NHS structures and healthcare terminology.
- Knowledge of ESR and/or NHS electronic systems.
Experience
Essential
- Post holder must have experience of working in the field of administration.
- Proven experience of managing a team of staff.
Desirable
- Previous experience of SystmOne
- Experience of managing a budget
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Huntingdon
Physiotherapy Department Hinchingbrooke Hospital
Huntingdon Cambs
PE29 6NT
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Huntingdon
Physiotherapy Department Hinchingbrooke Hospital
Huntingdon Cambs
PE29 6NT
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
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Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 22 day(s) ago
Reference: 448-LCA-8327288
Job summary
The Community District Nursing Service in Luton is offering a fantastic opportunity for highly motivated and enthusiastic Community Health Care Assistants to join our service. The successful candidates must be able to demonstrate a passion for supporting adults with a wide range of health care needs.
We believe in working together across specialities, trusts and sectors to achieve the best patient outcomes.
Previous experience as a Health Care Assistant is essential.
Holding a UK driving licence and having access to a car is essential to this role.
Our Community Nursing teams provide care to patients in the privacy of their own home. Our aim is to prevent unnecessary hospital admission and facilitate early discharge from the acute hospitals.
If you believe in the 6 C's and want to join an integrated community nursing team that is ready to look at the future for Luton then please come along and join us, you are welcome to visit us for an informal meeting before applying.
Our service works from 8am - 6pm, 7 days a week.
"(Should we receive a high number of applications we reserve the right to close this vacancy at any point after 07/10/2026)"
Main duties of the job
Our Community Nursing teams provide care to patients in the privacy of their own home. Our aim is to prevent unnecessary hospital admission and facilitate early discharge from the acute hospitals.
We believe in practitioner-led care that treats the whole person, not just the condition, enabling them to stay at home longer and leave hospital faster.
Undertake the delivery of patient care packages under the supervision of nursing staff.
Manage and prioritise workload.To liaise with other health professionals, social services, GP's, hospital staff and otheragencies involved in the care of each patient as required.
To accurately take and record telephone messages as required.
Undertake set nursing procedures following training and assessment e.g. phlebotomy, bloodpressure monitoring, blood glucose monitoring, preparing patients as necessary prior toprocedure, using aseptic technique.
Driving skills, including in icy and snowy conditions.
To acquire core skills in basic physiotherapy, nursing care and nursing techniques.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro-rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
448-LCA-8327288
Job locations
Units 2-3 The Poynt
Poynters Road
Luton
LU4 0LA
United Kingdom
Job description
Job responsibilities
(Please follow JD and PS for detailed job description and responsibilities)
Provide advice and instruction to patients to explain any procedures being undertaken.
Understand the principles of data protection and patient confidentiality and the policies and procedures surrounding them.
Attend and participate in staff meetings.
Basic understanding of IT and ability to use e-mail and willingness to undertake training for any systems used to collect and manage patient data.
Communicate with practice staff and GPs regarding results and collection of specimens.
Refer patient queries to the nursing staff in a timely fashion.
Provide understanding and support to patients having difficulty coping with their condition.
To be supportive and communicative with patients & colleagues.
To ensure at all times patients are treated with care and compassion.
Report any change or deviation from planned care package to nursing staff.
Recognise change in patients need and with instruction adapt care package accordingly.
Recognise abnormal results following monitoring and inform nursing staff.
Undertake the delivery of patient care packages under the supervision of nursing staff.
Manage and prioritise workload.
To liaise with other health professionals, social services, GPs, hospital staff and other agencies involved in the care of each patient as required.
To accurately take and record telephone messages as required.
Undertake set nursing procedures following training and assessment e.g. phlebotomy, blood pressure monitoring, blood glucose monitoring, preparing patients as necessary prior to procedure, using aseptic technique.
Driving skills, including in icy and snowy conditions.
To acquire core skills in basic physiotherapy, nursing care and nursing techniques.
To provide general office duties i.e.: filing, photocopying as required.
Be able to implement packages of care, therapy or treatment prescribed by qualified members of the team. This will initially be done with supervision from a qualified member of the team.
Job description
Job responsibilities
(Please follow JD and PS for detailed job description and responsibilities)
Provide advice and instruction to patients to explain any procedures being undertaken.
Understand the principles of data protection and patient confidentiality and the policies and procedures surrounding them.
Attend and participate in staff meetings.
Basic understanding of IT and ability to use e-mail and willingness to undertake training for any systems used to collect and manage patient data.
Communicate with practice staff and GPs regarding results and collection of specimens.
Refer patient queries to the nursing staff in a timely fashion.
Provide understanding and support to patients having difficulty coping with their condition.
To be supportive and communicative with patients & colleagues.
To ensure at all times patients are treated with care and compassion.
Report any change or deviation from planned care package to nursing staff.
Recognise change in patients need and with instruction adapt care package accordingly.
Recognise abnormal results following monitoring and inform nursing staff.
Undertake the delivery of patient care packages under the supervision of nursing staff.
Manage and prioritise workload.
To liaise with other health professionals, social services, GPs, hospital staff and other agencies involved in the care of each patient as required.
To accurately take and record telephone messages as required.
Undertake set nursing procedures following training and assessment e.g. phlebotomy, blood pressure monitoring, blood glucose monitoring, preparing patients as necessary prior to procedure, using aseptic technique.
Driving skills, including in icy and snowy conditions.
To acquire core skills in basic physiotherapy, nursing care and nursing techniques.
To provide general office duties i.e.: filing, photocopying as required.
Be able to implement packages of care, therapy or treatment prescribed by qualified members of the team. This will initially be done with supervision from a qualified member of the team.
Person Specification
Qualifications and Training
Essential
- Good standard of spoken & written English
- NVQ in Health studied to Level 3 or willingness to work towards
- Care certificate
Desirable
- Admin/clerical training
Knowledge and Skills
Essential
- Basic IT skills
- Excellent interpersonal skills
- Accurate and methodical approach to work
- Ability to work without direct supervision
- Ability to cope with challenging behaviour
- Willingness to learn new skills
Desirable
- Using System 1
- Undertaking risk assessments
Experience
Essential
- Minimum 1 year experience in a clinical nursing assistant role within the NHS
- Experience of supporting Nursing Care Provision
- Previous experience of working in a team
Desirable
- Phlebotomy experience
- Insulin administration
- Experience of using System 1
- Previous experience of providing personal care
Person Specification
Qualifications and Training
Essential
- Good standard of spoken & written English
- NVQ in Health studied to Level 3 or willingness to work towards
- Care certificate
Desirable
- Admin/clerical training
Knowledge and Skills
Essential
- Basic IT skills
- Excellent interpersonal skills
- Accurate and methodical approach to work
- Ability to work without direct supervision
- Ability to cope with challenging behaviour
- Willingness to learn new skills
Desirable
- Using System 1
- Undertaking risk assessments
Experience
Essential
- Minimum 1 year experience in a clinical nursing assistant role within the NHS
- Experience of supporting Nursing Care Provision
- Previous experience of working in a team
Desirable
- Phlebotomy experience
- Insulin administration
- Experience of using System 1
- Previous experience of providing personal care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Units 2-3 The Poynt
Poynters Road
Luton
LU4 0LA
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Units 2-3 The Poynt
Poynters Road
Luton
LU4 0LA
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Therapy Assistant
East of England Community Health and Care NHS Trust View all jobs
Posted 23 day(s) ago
Reference: 839-8325734-PG
Job summary
Are you looking for a new challenge? Do you want to work in the first Community Trust to be awarded "Outstanding" in a recent CQC inspection? Norfolk Community Health and Care NHS Trust are an integrated NHS and social care Trust offering opportunities for a band 3 Therapy Assistant.
We would welcome applicants with a "can do" attitude who reflect the values (compassion, creativity and community) and behaviours of the organisation.
We are keento enable our patients to achieve optimum function and independence and quality of life. You will play a key part in this along with your nursing and therapy colleagues. To assist you with this you will receive support and development through in service training, annual appraisals, a personal development plan and regular management and clinical supervision.
You must be self-motivated, able to demonstrate sound clinical reasoning skills and have good communication skills.
Please do contact us to discuss this opportunity further.
Main duties of the job
The post will be based on Foxley Ward, Dereham. You will work as a member of the therapy team on the ward where you will support the registered Physiotherapists and Occupational Therapists. Your main duties will involve reviewing mobility, transfers, personal activities of daily living and exercise programmes as appropriate. You will be responsible for feeding back details of each patients progress to other members of the therapy team.
NCHC have electronic patient records and therefore there is an expectation to use a computer on a daily. You will receive support and training to enable you to use this functionality.
About us
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
839-8325734-PG
Job locations
Foxley Ward
Dereham Community Hospital
Dereham
NR19 2EX
United Kingdom
Job description
Job responsibilities
The successful candidate will work Monday - Friday on a 21-bedded inpatient unit in Dereham, to deliver high standards of rehabilitation alongside their wider team.
Please see the attached job description for more information.
Job description
Job responsibilities
The successful candidate will work Monday - Friday on a 21-bedded inpatient unit in Dereham, to deliver high standards of rehabilitation alongside their wider team.
Please see the attached job description for more information.
Person Specification
Qualifications
Essential
- NVQ 2 in health and social care or equivalent experience
Desirable
- NVQ 3 in care
Experience
Essential
- Experience of working with people, in the statutory/voluntary/private sector
- Experience of working with people at the End of life
- Literacy skills
- Evidence of ongoing learning
Desirable
- Experience of working in people's homes
Skills, Knowledge and Ability
Essential
- Knowledge of additional specialist areas through in-house training & short courses
- Good communication skills
- Highly motivated
Desirable
- Knowledge of multi-disciplinary team roles.
- Experience of working in a community setting
Communication
Essential
- Tact & diplomacy
- Empathy & sensitivity
- Ability to use own initiative
- Able to communicate effectively using the English language in both verbal and written forms
People and Personal development
Essential
- Ability to manage stressful situations
- A team player
- Awareness of own limitations
- Good organisational skills
- Open to change and development
Personal Atributes/Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
- Able to show initiative
- Able to work alone
- Assertive
- Good listening skills
Other
Essential
- Professional appearance
- Be able to kneel, bend & stoop, and work in cramped environments.
- Able to manoeuvre limbs of around 5-6kg
- Able to manoeuvre patients using handling aids
- Be reliable
- UK driving license and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
Person Specification
Qualifications
Essential
- NVQ 2 in health and social care or equivalent experience
Desirable
- NVQ 3 in care
Experience
Essential
- Experience of working with people, in the statutory/voluntary/private sector
- Experience of working with people at the End of life
- Literacy skills
- Evidence of ongoing learning
Desirable
- Experience of working in people's homes
Skills, Knowledge and Ability
Essential
- Knowledge of additional specialist areas through in-house training & short courses
- Good communication skills
- Highly motivated
Desirable
- Knowledge of multi-disciplinary team roles.
- Experience of working in a community setting
Communication
Essential
- Tact & diplomacy
- Empathy & sensitivity
- Ability to use own initiative
- Able to communicate effectively using the English language in both verbal and written forms
People and Personal development
Essential
- Ability to manage stressful situations
- A team player
- Awareness of own limitations
- Good organisational skills
- Open to change and development
Personal Atributes/Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
- Able to show initiative
- Able to work alone
- Assertive
- Good listening skills
Other
Essential
- Professional appearance
- Be able to kneel, bend & stoop, and work in cramped environments.
- Able to manoeuvre limbs of around 5-6kg
- Able to manoeuvre patients using handling aids
- Be reliable
- UK driving license and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Foxley Ward
Dereham Community Hospital
Dereham
NR19 2EX
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Foxley Ward
Dereham Community Hospital
Dereham
NR19 2EX
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Registration Authority Agent
East of England Community Health and Care NHS Trust View all jobs
Posted 23 day(s) ago
Reference: 839-8327416-BM
Job summary
An exciting opportunity has arisen for a Registration Authority (RA) Agent. The successful candidate will join the busy Digital Systems Team, who are part of the organisation's Digital Services department.
As a member of a forward-thinking Digital Services department, in an organisation who has a strategic priority of 'Advancing our use of data and technology', you will be providing high quality end user support for Registration Authority services for the Trust and external organisations across Norfolk and Waveney. This support could be through a physical or virtual presence depending on the customer needs.
Main duties of the job
We are looking for a flexible, enthusiastic, and friendly individual who has excellent customer service skills and attention to detail. The successful applicant will be able to work on their own initiative and, to provide timely and efficient responses to our customers, whilst ensuring service level agreements are met. You must be prepared to continually update your skills as new systems and functionalities become available, and you will be provided with the support and training to implement these.
You will be responsible for the setup and day to day running of the Trust's Registration Authority service, acting as an Enhanced RA Agent to ensure smooth operation and service availability. You will be supporting users by assigning access to systems, diagnosing and resolving RA related problems, assisting the creation of their digital identity, organising clinical system deployments and providing end user training.
About us
The team works on hybrid basis, with a mix of office based and remote working. You will be required to support customer face to face appointments on a rotational basis which may vary depending on business needs. Your identified working base will be the Norwich Community Hospital.
The Digital Services department has a culture of service improvement where staff have the right information tools to do their roles, and where staff are empowered as information citizens in a connected community.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS Community Trust in the country to be awarded the title.
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Fixed term
Duration
8 months
Working pattern
Full-time
Reference number
839-8327416-BM
Job locations
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Job description
Job responsibilities
Please see the full Job Description for detailed overview of main responsibilities and requirements.
Job description
Job responsibilities
Please see the full Job Description for detailed overview of main responsibilities and requirements.
Person Specification
Qualifications
Essential
- A-Level or Diploma in Administration, ICT or Customer Service or equivalent experience/knowledge
- ITIL Foundation Certificate or equivalent relevant experience gained through experience working in an ITIL based environment
Experience
Essential
- Experience in using web-based applications and digital systems in the workplace
- Significant experience of providing customer focused advice/support via telephone/email/face to face
- Experience of facilitating service/work improvements
- Evidence of ability to communicate effectively with a wide range of professionals and management at all levels within an organisation
Desirable
- Previous employment/experience in the NHS
- Experience of working with NHS Smartcards and the Registration Authority
- Experience using a call management system
- Experience providing IT Training or production of user guides
Skills, Abilities and Knowledge
Essential
- Excellent Microsoft Office/O365 skills
- Advanced keyboard skills
- Ability to analyse data in fine detail
- Proven communication and interpersonal skills
- Able to clearly explain procedures to others
- Experience of producing and presenting clear, concise documentation
- Ability to take on board new ideas, skills and knowledge
- Can manage and work to multiple and tight timescales under pressure
- Able to prioritise workload, considering significance of task, deadlines, and objectives
- Innovative approach to problem solving
- Positive approach to change management
Desirable
- Knowledge of Registration Authority policies and procedures and the Care Identity Service (CIS)
Communication
Essential
- Effective listening skills
- Clear, accurate written and verbal communication with experience of producing and presenting clear, concise documentation
- Ability to interact effectively with people at all levels
Personal and People Development
Essential
- Ability to build positive relationships and gain commitment from others
Personal Attributes / Behaviours
Essential
- Self-motivated, prepared to act on own initiative
- Polite and patient manner
- Ability to be assertive
- Proven organisational skills with excellent time management
- Ability to work alone and as part of a cohesive team
- Ability to relate to clinical and other staff at all levels
- Ability to manage own programme of work
- Interest in continued professional development
Other
Essential
- Willing to work flexibly when required
- Must be able to make own travelling arrangements
Person Specification
Qualifications
Essential
- A-Level or Diploma in Administration, ICT or Customer Service or equivalent experience/knowledge
- ITIL Foundation Certificate or equivalent relevant experience gained through experience working in an ITIL based environment
Experience
Essential
- Experience in using web-based applications and digital systems in the workplace
- Significant experience of providing customer focused advice/support via telephone/email/face to face
- Experience of facilitating service/work improvements
- Evidence of ability to communicate effectively with a wide range of professionals and management at all levels within an organisation
Desirable
- Previous employment/experience in the NHS
- Experience of working with NHS Smartcards and the Registration Authority
- Experience using a call management system
- Experience providing IT Training or production of user guides
Skills, Abilities and Knowledge
Essential
- Excellent Microsoft Office/O365 skills
- Advanced keyboard skills
- Ability to analyse data in fine detail
- Proven communication and interpersonal skills
- Able to clearly explain procedures to others
- Experience of producing and presenting clear, concise documentation
- Ability to take on board new ideas, skills and knowledge
- Can manage and work to multiple and tight timescales under pressure
- Able to prioritise workload, considering significance of task, deadlines, and objectives
- Innovative approach to problem solving
- Positive approach to change management
Desirable
- Knowledge of Registration Authority policies and procedures and the Care Identity Service (CIS)
Communication
Essential
- Effective listening skills
- Clear, accurate written and verbal communication with experience of producing and presenting clear, concise documentation
- Ability to interact effectively with people at all levels
Personal and People Development
Essential
- Ability to build positive relationships and gain commitment from others
Personal Attributes / Behaviours
Essential
- Self-motivated, prepared to act on own initiative
- Polite and patient manner
- Ability to be assertive
- Proven organisational skills with excellent time management
- Ability to work alone and as part of a cohesive team
- Ability to relate to clinical and other staff at all levels
- Ability to manage own programme of work
- Interest in continued professional development
Other
Essential
- Willing to work flexibly when required
- Must be able to make own travelling arrangements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Occupational Therapist – Tissue Viability and Skin Integrity
East of England Community Health and Care NHS Trust View all jobs
Posted 24 day(s) ago
Reference: 839-8313078-RB
Job summary
We are excited to offer four newly created Band 6 Occupational Therapist opportunities within our developing Tissue Viability and Leg Ulcer Service, with posts available in Norwich, North, South and West Norfolk.
This is a unique opportunity to join a new specialist service focused on improving outcomes for patients with, or at risk of, skin integrity and tissue viability issues. Working closely with Community Nursing and Therapy teams, you will provide specialist assessment and interventions that support individuals to remain independent in their own homes and communities.
Whilst line managed within the Tissue Viability Team, you will work as part of a wider multidisciplinary team, contributing your occupational therapy expertise to deliver high-quality, person-centred care.
As one of the first Occupational Therapists in this service, you will have a rare opportunity to help shape and develop the role, influence service delivery, and contribute to new ways of working. You will be supported by strong clinical leadership and have access to specialist training and development opportunities to grow your knowledge, skills and experience.
If you are passionate about innovation, service development and making a real difference to patient outcomes, we would love to hear from you. Interviews will be held face-to-face in Norfolk.
Main duties of the job
To contribute in the delivery of high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by providing proactive, holistic case management.
To provide specialist assessment and intervention for patients with or at high risk of skin integrity and tissue viability issues.
To be part of a wider integrated team, providing high quality evidence based care to patients.
You will also play an important role in developing multidisciplinary competencies through education, training and collaborative working across Tissue Viability, Community Nursing and Therapy Services.
About us
This is an opportunity for an Occupational Therapist that wishes to work in a rewarding, fast-paced service, where joint MDT working and decision making is essential in the effective management of this cohort of patients.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
839-8313078-RB
Job locations
Wymondham Health Centre
18 Bridewell Street
Wymondham
NR18 0AR
United Kingdom
Job description
Job responsibilities
Main Duties & Responsibilities
You will be required to:
- Engage with mobile working
- Engage with SystmOne Optimisation
- Engage with referral to discharge standard processes
- To be aware of the demand and capacity model which will reflect workload needs at any given time
Key Areas of Responsibility
- To assess and prescribe care packages for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
- To work within the integrated team to facilitate early discharge from hospital.
- To work within the integrated team to prevent unnecessary admission to hospital.
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
MAIN RESPONSIBILITIES
Clinical
The post holder will:
- Undertake comprehensive occupational therapy assessments of patients including those with a complex presentation, using investigative, analytical and clinical reasoning skills, and formulate a graded treatment plan.
- Formulate and execute individualised occupational therapy treatment plans of patients including those with complex presentation, in collaboration with the integrated team, other agencies and the patient, utilising a wide range of treatment skills.
- To provide assessment of functional ability and safety of patients in the community, to identify care, equipment, adaptation and therapy needs.
- Assess & plan treatment including teaching patients to utilise techniques & equipment to maximise their functional ability.
- Be aware of Assistive Technology and make referrals for this as required.
- Assess patients holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.
- To communicate effectively with patients and carers to maximise rehabilitation and treatment potential, and to aid motivation and understanding throughout the treatment process.
- Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
- Be required to use tact and persuasive skills in order to gain the patients co-operation in their treatment plan.
- Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately
- To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
- Be responsible for ensuring workload for self and others is planned and prioritised according to service targets ands needs.
- Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
- Plan and organise specialist services within the integrated team.
- Demonstrate dexterity and co-ordination when using specialist equipment and fine tools, manual and mobilising skills.
- Order equipment and supplies via electronic ordering systems for use within the team.
- Be aware of budget and ensure all effort is made to work within this.
- Ensure informed consent is obtained prior to initiating interventions.
- Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
Professional
The post holder will:
- Be required to undertake risk assessments and act upon them appropriately.
- Contribute to the staff rota on a monthly basis.
- Contribute to the supervision of workload within the integrated team.
- Actively contribute to multidisciplinary team meetings and other meetings where appropriate.
- Support all team members within the integrated team, respecting them, their roles and contributions.
- Attend in-house training as required to develop current job role.
- Maintain own continue professional development
- Will be able to make own travel arrangements to patients homes, clinics, base and meetings etc, as required.
- Be responsible for safe use and maintenance of equipment and supplies.
- Remain accountable for own professional actions as determined by the professional bodies.
- May be required to demonstrate own duties to students, new starters and/or less experienced staff.
- Provide mentorship for students undertaking pre/post registration courses.
- Mentor existing staff and provide training in specialist area as appropriate.
- Provide advice/training to less experienced staff and supervise and support band 3, 4 and 5 staff, and students where appropriate, and contribute to the induction process for new staff/students.
- Demonstrate leadership skills within own competence.
- Demonstrate basic IT/standard keyboard skills
- Contribute to the induction process for new staff/students.
- Be accountable for work delegated to others
Organisational
The post holder will:
- Undertake mandatory training as required.
- Participate in a Personal Development Review process.
- Undertake Personal Development Plans for more junior staff members.
- Take part in clinical supervision as per Trust Policy.
- Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.
- Comment on draft policies.
- Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
- Contribute to clinical audit as required.
- Complete the staff survey as required.
- Complete risk assessments and incident forms as required.
Job description
Job responsibilities
Main Duties & Responsibilities
You will be required to:
- Engage with mobile working
- Engage with SystmOne Optimisation
- Engage with referral to discharge standard processes
- To be aware of the demand and capacity model which will reflect workload needs at any given time
Key Areas of Responsibility
- To assess and prescribe care packages for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
- To work within the integrated team to facilitate early discharge from hospital.
- To work within the integrated team to prevent unnecessary admission to hospital.
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
MAIN RESPONSIBILITIES
Clinical
The post holder will:
- Undertake comprehensive occupational therapy assessments of patients including those with a complex presentation, using investigative, analytical and clinical reasoning skills, and formulate a graded treatment plan.
- Formulate and execute individualised occupational therapy treatment plans of patients including those with complex presentation, in collaboration with the integrated team, other agencies and the patient, utilising a wide range of treatment skills.
- To provide assessment of functional ability and safety of patients in the community, to identify care, equipment, adaptation and therapy needs.
- Assess & plan treatment including teaching patients to utilise techniques & equipment to maximise their functional ability.
- Be aware of Assistive Technology and make referrals for this as required.
- Assess patients holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.
- To communicate effectively with patients and carers to maximise rehabilitation and treatment potential, and to aid motivation and understanding throughout the treatment process.
- Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
- Be required to use tact and persuasive skills in order to gain the patients co-operation in their treatment plan.
- Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately
- To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
- Be responsible for ensuring workload for self and others is planned and prioritised according to service targets ands needs.
- Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
- Plan and organise specialist services within the integrated team.
- Demonstrate dexterity and co-ordination when using specialist equipment and fine tools, manual and mobilising skills.
- Order equipment and supplies via electronic ordering systems for use within the team.
- Be aware of budget and ensure all effort is made to work within this.
- Ensure informed consent is obtained prior to initiating interventions.
- Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
Professional
The post holder will:
- Be required to undertake risk assessments and act upon them appropriately.
- Contribute to the staff rota on a monthly basis.
- Contribute to the supervision of workload within the integrated team.
- Actively contribute to multidisciplinary team meetings and other meetings where appropriate.
- Support all team members within the integrated team, respecting them, their roles and contributions.
- Attend in-house training as required to develop current job role.
- Maintain own continue professional development
- Will be able to make own travel arrangements to patients homes, clinics, base and meetings etc, as required.
- Be responsible for safe use and maintenance of equipment and supplies.
- Remain accountable for own professional actions as determined by the professional bodies.
- May be required to demonstrate own duties to students, new starters and/or less experienced staff.
- Provide mentorship for students undertaking pre/post registration courses.
- Mentor existing staff and provide training in specialist area as appropriate.
- Provide advice/training to less experienced staff and supervise and support band 3, 4 and 5 staff, and students where appropriate, and contribute to the induction process for new staff/students.
- Demonstrate leadership skills within own competence.
- Demonstrate basic IT/standard keyboard skills
- Contribute to the induction process for new staff/students.
- Be accountable for work delegated to others
Organisational
The post holder will:
- Undertake mandatory training as required.
- Participate in a Personal Development Review process.
- Undertake Personal Development Plans for more junior staff members.
- Take part in clinical supervision as per Trust Policy.
- Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.
- Comment on draft policies.
- Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
- Contribute to clinical audit as required.
- Complete the staff survey as required.
- Complete risk assessments and incident forms as required.
Person Specification
Qualifications
Essential
- Diploma or 1st level degree in Occupational Therapy, or equivalent experience
- Current HCPC registration
- Clinical educators course
Experience
Essential
- Evidence of working at band 5 level
- Good observational and reporting skills
- Good interpersonal skills
- Concentrate when undertaking patient care and inputting data/patient records
- Work flexibly to accommodate patient/service needs
- Demonstrate good IT and standard keyboard skills
Desirable
- Experience of working with patients with complex presentations
Skills, Abilities and Knowledge
Essential
- Knowledge of additional specialist areas through in-house training & short courses
- Good communication skills
- Highly motivated
Communication
Essential
- Tact and diplomacy
- Empathy and sensitivity
- Ability to use own initiative
Personal and People Development
Essential
- Ability to manage stressful situations
- A team player
Personal Attibutes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Other
Essential
- Professional Appearance
- Be able to: Kneel, bend & stoop and work in cramped environments.
- Manoeuvre limbs of around 5-6kg
- Manoeuvre patients using handling aids
- Be reliable
- Must have full UK driving license and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
Person Specification
Qualifications
Essential
- Diploma or 1st level degree in Occupational Therapy, or equivalent experience
- Current HCPC registration
- Clinical educators course
Experience
Essential
- Evidence of working at band 5 level
- Good observational and reporting skills
- Good interpersonal skills
- Concentrate when undertaking patient care and inputting data/patient records
- Work flexibly to accommodate patient/service needs
- Demonstrate good IT and standard keyboard skills
Desirable
- Experience of working with patients with complex presentations
Skills, Abilities and Knowledge
Essential
- Knowledge of additional specialist areas through in-house training & short courses
- Good communication skills
- Highly motivated
Communication
Essential
- Tact and diplomacy
- Empathy and sensitivity
- Ability to use own initiative
Personal and People Development
Essential
- Ability to manage stressful situations
- A team player
Personal Attibutes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Other
Essential
- Professional Appearance
- Be able to: Kneel, bend & stoop and work in cramped environments.
- Manoeuvre limbs of around 5-6kg
- Manoeuvre patients using handling aids
- Be reliable
- Must have full UK driving license and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Wymondham Health Centre
18 Bridewell Street
Wymondham
NR18 0AR
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Wymondham Health Centre
18 Bridewell Street
Wymondham
NR18 0AR
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Paediatric Dietetic Assistant Practitioner
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 24 day(s) ago
Reference: 448-BCHS-8288319
Job summary
Are you passionate about working with people?
Do you want to make a real difference to the lives of children and their families?
Are you interested in developing your knowledge of paediatric nutrition within a friendly, supportive team?
We are looking for an enthusiastic and motivated individual to join our dedicated team of paediatric dietitians and nutritionists. This is an exciting opportunity to support children, young people and their families, while developing your skills and experience within paediatric nutrition.
About the Role
As a Paediatric Dietetic Assistant, you will work alongside our experienced dietitians and nutritionists to support the delivery of high-quality community paediatric nutrition services. You will contribute to the care of children with a range of nutritional needs, helping families access advice and support to achieve the best possible health outcomes.
Why not click on the link to the Job Description and find out more about the role.
We look forward to receiving your application!
Should we receive a high number of applications, we reserve the right to close this vacancy at any point after 5th October 2026
Main duties of the job
We Are Looking for Someone Who Has:
A keen interest in children's health, wellbeing and nutrition.
Excellent communication and organisational skills, with the ability to communicate effectively with individuals and groups.
The ability to work with people from a wide range of backgrounds and in a variety of settings.
Good IT skills, including confidence using Microsoft Office applications.
A positive, flexible and team-focused approach to work.
What We Offer:
Expert guidance and support as you develop within the Paediatric Dietetic Assistant role.
A friendly, experienced and supportive Community Nutrition and Dietetics Department delivering a range of adult and paediatric services across Luton and South Bedfordshire.
Opportunities to achieve your career aspirations through leadership development programmes and project-based learning.
Ongoing learning and professional development through appraisals, team-based working, departmental CPD sessions, and internal and external training opportunities.
Hybrid working opportunities, combining home-based and face-to-face working.
A strong commitment to work-life balance, with applications for part-time and flexible working welcomed.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro-rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
448-BCHS-8288319
Job locations
The Poynt
Units 2-3, Poynters Road
Luton
LU4 0LA
United Kingdom
Job description
Job responsibilities
To support the planning and delivery of the Family Food First programme in, nurseries, preschools and Family Hub teams. To compare setting practice against evidence-based standards for the provision of nutrition, physical activity and oral health. To be able to provide recommendations to education professionals to improve setting practice and meet best-practice standards.
To support the Paediatric Dietetic team in the provision of public health interventions to the wider community, this may include providing training packages to health & education professionals, conducting parent-focused workshops and developing resources to support nutrition education. This will be supported and supervised by the wider dietetic team.
The post holder will need to be able to translate technical nutrition information into an easy-to-understand format for a variety of professionals, parents and children under the age of 5 years.
The post holder will be required to create or manage databases to input and analyse quantitative and qualitative data obtained from settings to evaluate progress on the programme.
To provide administrative assistance to the running of the Family Food First programme and the wider paediatric team. The post holder will be required to use their own initiative to problem solve and prioritise their own workload.
To possess computer keyboard skills and be computer literate with Microsoft Word, PowerPoint, Outlook, Excel and Publisher.
To ensure work is in line with departmental, trust and national Dietetic standards. Will be required to attend departmental meetings and contribute to department service development and promotion of dietetics across the trust.
To contribute to the training of student Dietitians.
To work independently and undertake lone working in the community.
Professional / Clinical responsibilities
To contribute to the planning and delivery of the work of the paediatric team by providing administrative support and liaising with service users, staff members and other community health and social care professionals.
To carry out basic patient reviews, under the supervision of a dietitian and with appropriate training and competencies in place.
To use clinical judgement to evaluate patient progress, implement and adapt treatment plans following locally agreed pathways and set appropriate review timescales. This will be under the supervision of a Dietitian.
The role may involve managing a non-complex patient caseload, under the supervision of a dietitian and with appropriate training and competencies in place.
To follow the treatment pathways and feedback to the supervising Dietitian on the patients progress and highlight need for specialist dietetic assessment when needed.
The role may include planning and delivering nutrition education sessions, face to face or virtually. They will need to be able to carry equipment used for training purposes to and from venues which requires light to moderate physical effort.
The post holder will be required to conduct growth monitoring clinics; they will need to be competent in manipulating height measures and reading weighing scales. They may be required to attend patient homes or community clinic venues where they may encounter unpleasant conditions.
Contribution to policy development may be required, according to the needs of the service.
To lead on the development and maintenance of patient information resources that will be used by families and other health care professionals.
Management and Leadership
To contribute and provide support or training to students or less experienced dietetic support workers.
To support in the recruitment of dietetic health care professionals.
To contribute to the setting of targets and annual team objectives, and to the monitoring of these objectives.
Information management
Maintain accurate, timely, and professional clinical records in accordance with organisational and professional standards.
To plan your own diary and prioritise your caseload, with support from senior colleagues, as required in line with the service offer.
Education & Professional Development
To participate in evidence-based audit and research projects to further develop individual, team and service clinical practice.
To contribute to team and wider service level development meetings and projects through sharing knowledge, skills and expertise in your clinical area.
To be responsible for maintaining own competency to practice through CPD activities, and to maintain a portfolio which reflects personal development.
To participate in the staff appraisal scheme as an appraisee and be responsible for complying with agreed personal development programmes to meet set knowledge and competencies.
To be an active member of the in-service training programme by attendance at, and participation in, in-service training programmes, tutorials, individual training sessions, external courses and peer review, ensuring delivery of feedback following attendance at external courses.
To ensure your own nutrition knowledge is up-to-date and evidence-based including the current developments for nutrition in community dietetics.
To be professionally and legally accountable, and responsible for all aspects of your own work, including the management of patients in your care.
To evaluate and review your own work, seeking the views of others and adopting the principles of evidence-based practice to ensure maintenance and development of clinical and professional standards.
To contribute to the development and provision of education and training on a range of dietetic issues to health and social care professionals.
To ensure work is in line with departmental, trust and national dietetic standards.
Operational Delivery
To be able to communicate key messages to patients, the public and community-based professionals using a variety of communication styles.
The post holder will be required to input accurate and detailed data into electronic patient records and manage the paediatric caseload on the digital system.
Work cooperatively with health and social care staff, carers and the general public to ensure that the services provided by the department run smoothly and efficiently.
To be able to communicate with individuals from a range of backgrounds over the telephone, via video consultation and face to face including where there may be communication difficulties, e.g. when English is not a first language or where there are learning disabilities.
To establish and maintain positive interpersonal relationships with other staff. Positive relationships are characterised by open communication, trust and respect.
To recognise own limitations within their agreed level of competence and to seek advice and guidance from supervising dietitian in a timely manner.
To contribute as required to the multidisciplinary team via uni-professional and multi-professional education sessions and meetings, clear written communication, and joint assessments (if appropriate).
To deliver effective nutrition education at a level appropriate to the audience.
To attend and actively participate in department and team meetings.
To work independently and undertake lone working in the community.
To represent the team and department at exhibitions, events, and local meetings.
Risk & Governance Management
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
Any data that is taken/shared as part of a phone call or transported, faxed, or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes.
The post holder must adhere to infection control policies and procedures.
It is a condition of your employment that you are currently registered with HCPC and it is your responsibility to maintain your professional registration.
Undertake mandatory training and any other training relevant to the role as required by East of England Health and Care NHS Trust.
The post holder must participate in clinical and other audits as required.
Participate in Clinical & Safeguarding supervision on a regular basis.
The post holder is required to participate in relevant emergency preparedness process for their team.
Service Development
To participate, alongside senior colleague(s) in the planning, development and evaluation of Nutrition & Dietetic department service provision.
Code of Conduct
The post holder is required to adhere to the Conflicts of Interest Policy.
Infection Control
The trust staff are responsible for protecting themselves and others against infection risks.
All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems about this to their managers.
All staff undertaking patient care activities must attend infection control training and updates as required by the trust.
All clinical staff or any staff working in clinical areas are expected to be bare below the elbow with no hand or wrist jewellery except for one plain band (no stones or engraving).
Job description
Job responsibilities
To support the planning and delivery of the Family Food First programme in, nurseries, preschools and Family Hub teams. To compare setting practice against evidence-based standards for the provision of nutrition, physical activity and oral health. To be able to provide recommendations to education professionals to improve setting practice and meet best-practice standards.
To support the Paediatric Dietetic team in the provision of public health interventions to the wider community, this may include providing training packages to health & education professionals, conducting parent-focused workshops and developing resources to support nutrition education. This will be supported and supervised by the wider dietetic team.
The post holder will need to be able to translate technical nutrition information into an easy-to-understand format for a variety of professionals, parents and children under the age of 5 years.
The post holder will be required to create or manage databases to input and analyse quantitative and qualitative data obtained from settings to evaluate progress on the programme.
To provide administrative assistance to the running of the Family Food First programme and the wider paediatric team. The post holder will be required to use their own initiative to problem solve and prioritise their own workload.
To possess computer keyboard skills and be computer literate with Microsoft Word, PowerPoint, Outlook, Excel and Publisher.
To ensure work is in line with departmental, trust and national Dietetic standards. Will be required to attend departmental meetings and contribute to department service development and promotion of dietetics across the trust.
To contribute to the training of student Dietitians.
To work independently and undertake lone working in the community.
Professional / Clinical responsibilities
To contribute to the planning and delivery of the work of the paediatric team by providing administrative support and liaising with service users, staff members and other community health and social care professionals.
To carry out basic patient reviews, under the supervision of a dietitian and with appropriate training and competencies in place.
To use clinical judgement to evaluate patient progress, implement and adapt treatment plans following locally agreed pathways and set appropriate review timescales. This will be under the supervision of a Dietitian.
The role may involve managing a non-complex patient caseload, under the supervision of a dietitian and with appropriate training and competencies in place.
To follow the treatment pathways and feedback to the supervising Dietitian on the patients progress and highlight need for specialist dietetic assessment when needed.
The role may include planning and delivering nutrition education sessions, face to face or virtually. They will need to be able to carry equipment used for training purposes to and from venues which requires light to moderate physical effort.
The post holder will be required to conduct growth monitoring clinics; they will need to be competent in manipulating height measures and reading weighing scales. They may be required to attend patient homes or community clinic venues where they may encounter unpleasant conditions.
Contribution to policy development may be required, according to the needs of the service.
To lead on the development and maintenance of patient information resources that will be used by families and other health care professionals.
Management and Leadership
To contribute and provide support or training to students or less experienced dietetic support workers.
To support in the recruitment of dietetic health care professionals.
To contribute to the setting of targets and annual team objectives, and to the monitoring of these objectives.
Information management
Maintain accurate, timely, and professional clinical records in accordance with organisational and professional standards.
To plan your own diary and prioritise your caseload, with support from senior colleagues, as required in line with the service offer.
Education & Professional Development
To participate in evidence-based audit and research projects to further develop individual, team and service clinical practice.
To contribute to team and wider service level development meetings and projects through sharing knowledge, skills and expertise in your clinical area.
To be responsible for maintaining own competency to practice through CPD activities, and to maintain a portfolio which reflects personal development.
To participate in the staff appraisal scheme as an appraisee and be responsible for complying with agreed personal development programmes to meet set knowledge and competencies.
To be an active member of the in-service training programme by attendance at, and participation in, in-service training programmes, tutorials, individual training sessions, external courses and peer review, ensuring delivery of feedback following attendance at external courses.
To ensure your own nutrition knowledge is up-to-date and evidence-based including the current developments for nutrition in community dietetics.
To be professionally and legally accountable, and responsible for all aspects of your own work, including the management of patients in your care.
To evaluate and review your own work, seeking the views of others and adopting the principles of evidence-based practice to ensure maintenance and development of clinical and professional standards.
To contribute to the development and provision of education and training on a range of dietetic issues to health and social care professionals.
To ensure work is in line with departmental, trust and national dietetic standards.
Operational Delivery
To be able to communicate key messages to patients, the public and community-based professionals using a variety of communication styles.
The post holder will be required to input accurate and detailed data into electronic patient records and manage the paediatric caseload on the digital system.
Work cooperatively with health and social care staff, carers and the general public to ensure that the services provided by the department run smoothly and efficiently.
To be able to communicate with individuals from a range of backgrounds over the telephone, via video consultation and face to face including where there may be communication difficulties, e.g. when English is not a first language or where there are learning disabilities.
To establish and maintain positive interpersonal relationships with other staff. Positive relationships are characterised by open communication, trust and respect.
To recognise own limitations within their agreed level of competence and to seek advice and guidance from supervising dietitian in a timely manner.
To contribute as required to the multidisciplinary team via uni-professional and multi-professional education sessions and meetings, clear written communication, and joint assessments (if appropriate).
To deliver effective nutrition education at a level appropriate to the audience.
To attend and actively participate in department and team meetings.
To work independently and undertake lone working in the community.
To represent the team and department at exhibitions, events, and local meetings.
Risk & Governance Management
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
Any data that is taken/shared as part of a phone call or transported, faxed, or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes.
The post holder must adhere to infection control policies and procedures.
It is a condition of your employment that you are currently registered with HCPC and it is your responsibility to maintain your professional registration.
Undertake mandatory training and any other training relevant to the role as required by East of England Health and Care NHS Trust.
The post holder must participate in clinical and other audits as required.
Participate in Clinical & Safeguarding supervision on a regular basis.
The post holder is required to participate in relevant emergency preparedness process for their team.
Service Development
To participate, alongside senior colleague(s) in the planning, development and evaluation of Nutrition & Dietetic department service provision.
Code of Conduct
The post holder is required to adhere to the Conflicts of Interest Policy.
Infection Control
The trust staff are responsible for protecting themselves and others against infection risks.
All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems about this to their managers.
All staff undertaking patient care activities must attend infection control training and updates as required by the trust.
All clinical staff or any staff working in clinical areas are expected to be bare below the elbow with no hand or wrist jewellery except for one plain band (no stones or engraving).
Person Specification
Training and Qualifications
Essential
- NVQ Level 4 or equivalent level of knowledge and experience
Desirable
- Higher national diploma (HND) or SVQ/NVQ level 5 or foundation degree in nutrition and/or healthcare, or level 5 healthcare apprentice
Experience
Essential
- Previous experience of working in a health or social care setting, including health promotion
Desirable
- Previous experience of working with children and young people
- Previous experience of group training, e.g. leading a group or teaching others a new skill
- Previous experience in quality initiatives and audit maintenance
Knowledge and Skills
Essential
- Advanced IT Skills, including use of Word, Microsoft Outlook, Excel and (Powerpoint - this would be dependent on role)
- Excellent communication and interpersonal skills
- Ability to demonstrate problem solving skills
- Good understanding of community needs and an appreciation of how the dietetic service might work within a diverse community
- Strong organisational and time management skills
Person Specification
Training and Qualifications
Essential
- NVQ Level 4 or equivalent level of knowledge and experience
Desirable
- Higher national diploma (HND) or SVQ/NVQ level 5 or foundation degree in nutrition and/or healthcare, or level 5 healthcare apprentice
Experience
Essential
- Previous experience of working in a health or social care setting, including health promotion
Desirable
- Previous experience of working with children and young people
- Previous experience of group training, e.g. leading a group or teaching others a new skill
- Previous experience in quality initiatives and audit maintenance
Knowledge and Skills
Essential
- Advanced IT Skills, including use of Word, Microsoft Outlook, Excel and (Powerpoint - this would be dependent on role)
- Excellent communication and interpersonal skills
- Ability to demonstrate problem solving skills
- Good understanding of community needs and an appreciation of how the dietetic service might work within a diverse community
- Strong organisational and time management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
The Poynt
Units 2-3, Poynters Road
Luton
LU4 0LA
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
The Poynt
Units 2-3, Poynters Road
Luton
LU4 0LA
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Specialist Community Public Health Nursing (School Nurse)
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 24 day(s) ago
Reference: 448-BCHS-8321161
Job summary
Join our school nursing team as we reinvigorate our service ,
Offering a visible school nursing team ,
Back into schools to ensure we are offering early intervention ,
Health promotion and needs lead interventions.
Do you want to make a real difference to the children and families in Luton ?
Yes? Then this is the role for you .
If we receive a high number of applications we reserve the right to close this vacancy at any point after 01-10-2026.
Main duties of the job
The post-holder will work within a clinical governance framework which is embedded in day to day practice. CCS, Bedfordshire / Luton Community Health Services is accountable for continuously improving the quality of its services, and safeguarding standards of care.
Take every opportunity to promote and participate in health promotion initiatives.
Act as a signpost for families to other relevant services thereby empowering them as users.
Maintain a safe environment for patients, carers and staff where possible, ensure in the implementation of evidence based practice.
Nurse Prescriber holding V100 qualification
Actively develop a more specialised service or activity which is based on clear evidence of need, in partnership with commissioners.
Provide the core school nursing programme to the family and community.
Work in partnership with clients and families to agreed contracts in order to promote and maximize physical, emotional, psychological and social well-being.
Undertake and provide a holistic assessment of client's health needs and to produce, implement and review the care plan.
Review and evaluate outcomes for children and families.
Refer clients to other agencies as appropriate e.g. onward referral of identified vulnerable children and adults.
Develop with other professionals an overall specialist protection plan where indicated e.g. Child Protection Plan.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum, pro-rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
448-BCHS-8321161
Job locations
Woburn court
Railton
Beds
MK42 7PN
United Kingdom
Job description
Job responsibilities
The post-holder will work within a clinical governance framework which is embedded in day to day practice. CCS, Bedfordshire / Luton Community Health Services is accountable for continuously improving the quality of its services, and safeguarding standards of care.
Take every opportunity to promote and participate in health promotion initiatives.
Act as a signpost for families to other relevant services thereby empowering them as users.
Maintain a safe environment for patients, carers and staff where possible, ensure in the implementation of evidence based practice.
Nurse Prescriber holding V100 qualification
Actively develop a more specialised service or activity which is based on clear evidence of need, in partnership with commissioners.
Provide the core school nursing programme to the family and community.
Work in partnership with clients and families to agreed contracts in order to promote and maximize physical, emotional, psychological and social well-being.
Undertake and provide a holistic assessment of clients health needs and to produce, implement and review the care plan.
Review and evaluate outcomes for children and families.
Refer clients to other agencies as appropriate e.g. onward referral of identified vulnerable children and adults.
Develop with other professionals an overall specialist protection plan where indicated e.g. Child Protection Plan.
Job description
Job responsibilities
The post-holder will work within a clinical governance framework which is embedded in day to day practice. CCS, Bedfordshire / Luton Community Health Services is accountable for continuously improving the quality of its services, and safeguarding standards of care.
Take every opportunity to promote and participate in health promotion initiatives.
Act as a signpost for families to other relevant services thereby empowering them as users.
Maintain a safe environment for patients, carers and staff where possible, ensure in the implementation of evidence based practice.
Nurse Prescriber holding V100 qualification
Actively develop a more specialised service or activity which is based on clear evidence of need, in partnership with commissioners.
Provide the core school nursing programme to the family and community.
Work in partnership with clients and families to agreed contracts in order to promote and maximize physical, emotional, psychological and social well-being.
Undertake and provide a holistic assessment of clients health needs and to produce, implement and review the care plan.
Review and evaluate outcomes for children and families.
Refer clients to other agencies as appropriate e.g. onward referral of identified vulnerable children and adults.
Develop with other professionals an overall specialist protection plan where indicated e.g. Child Protection Plan.
Person Specification
Knowledge and Skills
Essential
- Relevant expert knowledge
- Experience of working in partnership with other relevant services e.g. CAMHS, specialist perinatal mental health, IAPT and 3rd sector organisations.
- Health needs assessment and identification experience in relation to older children
- Experience of working with children and families in Safeguarding arena
- Knowledge of Public health agenda both locally and Nationally
- Ability to Safeguard and promote the welfare of children and young people/vulnerable adults
Desirable
- evidence of undertaking audit
Qualifications and Training
Essential
- Specialist Community Public Health Nursing (SCPHN) School Nursing
- Nursing / midwifery qualification
- NHS school nurse experience in past 2 years
Desirable
- Evidence of continued development post qualification
Experience
Essential
- Recent Nursing experience
- Experience of negotiating and liaising within a multi-disciplinary team
- Experience of health promotion, child health and family support
- Experience of ensuring that the values including Care, Compassion, Competence, communication, Courage and Commitment are adhered to daily, and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust
- Experience of supporting students and other learners
Desirable
- Knowledge of Community Nursing
- Experience of working with children/young people
Person Specification
Knowledge and Skills
Essential
- Relevant expert knowledge
- Experience of working in partnership with other relevant services e.g. CAMHS, specialist perinatal mental health, IAPT and 3rd sector organisations.
- Health needs assessment and identification experience in relation to older children
- Experience of working with children and families in Safeguarding arena
- Knowledge of Public health agenda both locally and Nationally
- Ability to Safeguard and promote the welfare of children and young people/vulnerable adults
Desirable
- evidence of undertaking audit
Qualifications and Training
Essential
- Specialist Community Public Health Nursing (SCPHN) School Nursing
- Nursing / midwifery qualification
- NHS school nurse experience in past 2 years
Desirable
- Evidence of continued development post qualification
Experience
Essential
- Recent Nursing experience
- Experience of negotiating and liaising within a multi-disciplinary team
- Experience of health promotion, child health and family support
- Experience of ensuring that the values including Care, Compassion, Competence, communication, Courage and Commitment are adhered to daily, and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust
- Experience of supporting students and other learners
Desirable
- Knowledge of Community Nursing
- Experience of working with children/young people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Woburn court
Railton
Beds
MK42 7PN
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Woburn court
Railton
Beds
MK42 7PN
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
MHST Senior Clinician
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 24 day(s) ago
Reference: 448-CCYP-8215610-A
Job summary
Are you ready for a new challenge and a real opportunity to make a difference?
Are you interested in working in early intervention services with children and young people.
The successful candidate will work closely with their Team and Clinical Lead, to ensure that the MHST is a success. They will join a dynamic service in a creative environment where evidence-based interventions, new ideas, ways of working and supporting children and young people are actively encouraged.
This is a unique opportunity to take on a managerial and supervisory role, whilst also engaging in important clinical work within schools and colleges.
The post would be ideally suited to a clinician looking to broaden their professional skillset, whilst being part of a new national initiative to increase the numbers of children, young people and their families supported within an early intervention mental health service.
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 05th October 2026.
Main duties of the job
As a Senior Clinician, the successful candidate will work closely with the MHST Clinical and Team Lead and Senior Wellbeing Practitioner, to ensure success of the MHST. Main duties include:
They will support and provide a high-quality service to students (and their families) experiencing mild to moderate mental health difficulties.
Work closely with the team to ensure children and young people receive faster access to earlier mental health support.
This will be done through the supervision and line management of Educational Mental Health Practitioners (EMHPs) and Senior Wellbeing Practitioners and through direct delivery of evidence-based interventions to support the recovery of young people referred to the service, utilising skills and knowledge of CBT and child and adolescent mental health practice, and knowledge of whole school approaches to mental health.
This work will be in accordance with clinical governance processes and professional standards.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum, pro-rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
448-CCYP-8215610-A
Job locations
Oak Tree Centre
1 Oak Drive
Huntingdon
PE29 7HN
United Kingdom
Job description
Job responsibilities
Job Overview:
- Support Education Mental Health Practitioners (EMHPs) and Senior Wellbeing Practitioners (SWPs) to deliver evidence-based intervention for children and young people in education settings with mild to moderate mental health difficulties
- To deliver evidence-based support for children and young people in education settings, utilising skills and knowledge of CBT and child and adolescent mental health practice, and knowledge of Whole School and College Approach to mental health
- Working with and within education environments to provide better access to specialist mental health services
- Supervise and line manage AEMHPs, EMHPs, CWPs and SWPs
- Practice in accordance with clinical governance processes and professional standards.
- To provide assessment of health, development, and biopsychosocial needs, and provide a risk assessment and formulation of children and young people presenting with a wide variety of mild to moderate mental health and social needs.
- Complete psychosocial formulations to inform care planning.
- To provide consultation as required to other professionals (such as teachers and family workers) around mental health difficulties in children and young people.
- To provide consultation as required to young people around their mental health difficulties.
- To provide consultation as required to parents around the mental health difficulties of their child.
- To offer interventions such as CBT, solution focussed work, guided self-help and group support to children and young people.
- To enhance emotional wellbeing and to promote or build resilience in children and young people through educational workshops, assemblies and PSHE lessons.
- To deliver psychoeducation and support to parents/carers and education staff.
- To supervise and manage other members of the team, including Senior Wellbeing Practitioners and EMHPs, through the delivery CBT-informed supervision.
- To oversee the formulation of treatment and management plans for schools, parents/carers, children and young people being supported by the EMHPs and the Senior Wellbeing Practitioners, using a range of specialist psychological interventions appropriate to the service in individual and group contexts.
- To work with the team and stakeholders to determine how delivery of care will need to be altered in the different settings dependent on need (for example, to consider the provision required for special schools).
- To produce accurate records, reports and observations as required
- To refer on, or signpost, to appropriate specialist agencies when required.
- To liaise closely with other professionals including colleagues in the Emotional Health and Wellbeing Service, GPs, Paediatricians, Specialist CAMHS, school counsellors, Childrens Services, and other voluntary agencies.
- To measure outcomes for all interventions.
- To contribute to team multi-disciplinary working.
- To support the roll out of further MHSTs within Cambridgeshire and Peterborough.
- Demonstrate appropriate understanding of the legal and ethical issues in providing mental health care to children and young people.
- Demonstrate an understanding of the Mental Health Act, Mental Capacity Act and the Care Act. The post holder will also have an understanding of the Safeguarding Children and Child Protection procedures.
- The post-holder will be required to work with young people whose behaviour may be personally challenging and deal with frequent exposure to highly distressing or highly emotional circumstances.
- As the post holder will be working within the community, they will establish and maintain positive relationships with professionals, agencies, charities and teams who also provide services to children and young people in the community. These relationships are a key part of the role in which you will be representing East of England Community Health and Care NHS Trust (EEC).
- Be able to clearly and effectively communicate both clinical and non-clinical information with those receiving care, their families/carers and with other
- The post-holder will be able to demonstrate a high level of interpersonal skills, self-awareness and empathy in all communications.
- Represent the team at meetings as delegated by the Clinical and Team Lead and contribute effectively to the meeting agenda.
- Key communication:
a. EHWS colleagues, including other MHSTs and the Emotional Health and Wellbeing Practitioner Teamb. School partners, including Head Teachers, Mental Health Champion/Lead, Teachers, SENCOs and Teaching Assistantsc. CAMHS colleagues, including YOUnitedd. Social Care and Early Help Colleaguese. SEND colleagues, including Specialist Teachers and Educational Psychologistsf. Other Managers and Clinical Staffg. Staff during supervision
Budgetary ResponsibilityAuthorised signatory.
People Management- Line manage and clinically supervise junior members of the team.
- Assist the Clinical and Team Lead with recruitment and selection, as required.
- To participate in regular managerial and clinical supervision.
- To attend and participate in training, supervision and the appraisal process, to ensure professional development and competence.
- Ensure that all policies applicable to Children and Adolescents Mental Health Services are implemented as far as it is within their ability, contributing to developing new processes and procedures within the MHSTs.
- Maintaining own professional development and requirement to take part in appraisal and Knowledge and Skills Framework process.
- To participate in regular audits, quarterly reporting, and research projects for the improvement of the teams clinical practice.
- To collaborate with other team members in the design and implementation of audit and research projects.
- Participate fully in providing quality care in line with local and national guidelines e.g. NICE Guidance & Quality Standards relating to children and young people with mental health difficulties and social care difficulties.
- Observe and maintain strict confidentiality with regards to any client/family/staff records and information in line with the requirements of the Data Protection Act.
- Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken in accordance with the Trust Information Governance and Information Security policies.
- The post holder must adhere to the Trust risk assessment and risk management processes.
- The post holder must adhere to infection control policies and procedures.
- It is a condition of your employment that you are currently registered with the relevant professional body and it is your responsibility to maintain your professional registration.
- Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.
- Provide clients and their families/carers with information on standards they should expect from the team.
- Participate in clinical supervision on a regular basis.
- The post holder is required to participate in relevant emergency preparedness processes for their team.
- The post holder must participate in clinical and safeguarding audits as required.
Job description
Job responsibilities
Job Overview:
- Support Education Mental Health Practitioners (EMHPs) and Senior Wellbeing Practitioners (SWPs) to deliver evidence-based intervention for children and young people in education settings with mild to moderate mental health difficulties
- To deliver evidence-based support for children and young people in education settings, utilising skills and knowledge of CBT and child and adolescent mental health practice, and knowledge of Whole School and College Approach to mental health
- Working with and within education environments to provide better access to specialist mental health services
- Supervise and line manage AEMHPs, EMHPs, CWPs and SWPs
- Practice in accordance with clinical governance processes and professional standards.
- To provide assessment of health, development, and biopsychosocial needs, and provide a risk assessment and formulation of children and young people presenting with a wide variety of mild to moderate mental health and social needs.
- Complete psychosocial formulations to inform care planning.
- To provide consultation as required to other professionals (such as teachers and family workers) around mental health difficulties in children and young people.
- To provide consultation as required to young people around their mental health difficulties.
- To provide consultation as required to parents around the mental health difficulties of their child.
- To offer interventions such as CBT, solution focussed work, guided self-help and group support to children and young people.
- To enhance emotional wellbeing and to promote or build resilience in children and young people through educational workshops, assemblies and PSHE lessons.
- To deliver psychoeducation and support to parents/carers and education staff.
- To supervise and manage other members of the team, including Senior Wellbeing Practitioners and EMHPs, through the delivery CBT-informed supervision.
- To oversee the formulation of treatment and management plans for schools, parents/carers, children and young people being supported by the EMHPs and the Senior Wellbeing Practitioners, using a range of specialist psychological interventions appropriate to the service in individual and group contexts.
- To work with the team and stakeholders to determine how delivery of care will need to be altered in the different settings dependent on need (for example, to consider the provision required for special schools).
- To produce accurate records, reports and observations as required
- To refer on, or signpost, to appropriate specialist agencies when required.
- To liaise closely with other professionals including colleagues in the Emotional Health and Wellbeing Service, GPs, Paediatricians, Specialist CAMHS, school counsellors, Childrens Services, and other voluntary agencies.
- To measure outcomes for all interventions.
- To contribute to team multi-disciplinary working.
- To support the roll out of further MHSTs within Cambridgeshire and Peterborough.
- Demonstrate appropriate understanding of the legal and ethical issues in providing mental health care to children and young people.
- Demonstrate an understanding of the Mental Health Act, Mental Capacity Act and the Care Act. The post holder will also have an understanding of the Safeguarding Children and Child Protection procedures.
- The post-holder will be required to work with young people whose behaviour may be personally challenging and deal with frequent exposure to highly distressing or highly emotional circumstances.
- As the post holder will be working within the community, they will establish and maintain positive relationships with professionals, agencies, charities and teams who also provide services to children and young people in the community. These relationships are a key part of the role in which you will be representing East of England Community Health and Care NHS Trust (EEC).
- Be able to clearly and effectively communicate both clinical and non-clinical information with those receiving care, their families/carers and with other
- The post-holder will be able to demonstrate a high level of interpersonal skills, self-awareness and empathy in all communications.
- Represent the team at meetings as delegated by the Clinical and Team Lead and contribute effectively to the meeting agenda.
- Key communication:
a. EHWS colleagues, including other MHSTs and the Emotional Health and Wellbeing Practitioner Teamb. School partners, including Head Teachers, Mental Health Champion/Lead, Teachers, SENCOs and Teaching Assistantsc. CAMHS colleagues, including YOUnitedd. Social Care and Early Help Colleaguese. SEND colleagues, including Specialist Teachers and Educational Psychologistsf. Other Managers and Clinical Staffg. Staff during supervision
Budgetary ResponsibilityAuthorised signatory.
People Management- Line manage and clinically supervise junior members of the team.
- Assist the Clinical and Team Lead with recruitment and selection, as required.
- To participate in regular managerial and clinical supervision.
- To attend and participate in training, supervision and the appraisal process, to ensure professional development and competence.
- Ensure that all policies applicable to Children and Adolescents Mental Health Services are implemented as far as it is within their ability, contributing to developing new processes and procedures within the MHSTs.
- Maintaining own professional development and requirement to take part in appraisal and Knowledge and Skills Framework process.
- To participate in regular audits, quarterly reporting, and research projects for the improvement of the teams clinical practice.
- To collaborate with other team members in the design and implementation of audit and research projects.
- Participate fully in providing quality care in line with local and national guidelines e.g. NICE Guidance & Quality Standards relating to children and young people with mental health difficulties and social care difficulties.
- Observe and maintain strict confidentiality with regards to any client/family/staff records and information in line with the requirements of the Data Protection Act.
- Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken in accordance with the Trust Information Governance and Information Security policies.
- The post holder must adhere to the Trust risk assessment and risk management processes.
- The post holder must adhere to infection control policies and procedures.
- It is a condition of your employment that you are currently registered with the relevant professional body and it is your responsibility to maintain your professional registration.
- Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.
- Provide clients and their families/carers with information on standards they should expect from the team.
- Participate in clinical supervision on a regular basis.
- The post holder is required to participate in relevant emergency preparedness processes for their team.
- The post holder must participate in clinical and safeguarding audits as required.
Person Specification
Qualifications & Training
Essential
- Relevant therapeutic professional qualification or equivalent e.g. Doctorate in Clinical Psychology, accredited CBT Therapist, qualification in systemic family therapy, qualification in child and adolescent psychotherapy
- Appropriate and valid UK professional registration e.g in psychology, systemic family therapy, psychotherapy, teaching, social work, nursing, occupational health or an undergraduate degree in a relevant field
Desirable
- Post Graduate clinical supervision training/qualification (e.g. CYP IAPT) or a willingness to attend identified training
- Further therapeutic qualifications
Experience
Essential
- Experience of work with children and/or adolescents with mild to moderate mental health problems.
- Experience of working in a multi- disciplinary team.
- Experience of clinically supervising team members with their own clinical work, delivering evidence-based interventions to children and young people in groups and/or one to one.
- Experience of working with and managing risk.
Desirable
- Experience of delivering psychoeducation workshops to professionals, young people and/or parents/carers.
- Experience of working with positive behaviour approaches and young people with ADHD, ASC and/or other learning difficulties
- Experience of supporting young people in an educational setting and/or experience of working with schools, promoting a whole school and college approach to mental health
Knowledge and Skills
Essential
- Knowledge of legislation related to children and/or adolescent's mental health and social care e.g. Mental Health Act, Mental Capacity Act, Care Act, Child Protection and Safeguarding of Vulnerable Children.
- Ability to work autonomously in a community setting, making appropriate decisions
- Ability to prioritise workload and to meet deadlines
- Good knowledge of different outcome measures used in Children and Young Peoples settings (e.g. SDQs/RCADS.)
- Ability to communicate information on formulation, risk and intervention to staff from other disciplines.
Desirable
- Knowledge and understanding of the Green Paper; Transforming Children and Young People's Mental Health Provision
Person Specification
Qualifications & Training
Essential
- Relevant therapeutic professional qualification or equivalent e.g. Doctorate in Clinical Psychology, accredited CBT Therapist, qualification in systemic family therapy, qualification in child and adolescent psychotherapy
- Appropriate and valid UK professional registration e.g in psychology, systemic family therapy, psychotherapy, teaching, social work, nursing, occupational health or an undergraduate degree in a relevant field
Desirable
- Post Graduate clinical supervision training/qualification (e.g. CYP IAPT) or a willingness to attend identified training
- Further therapeutic qualifications
Experience
Essential
- Experience of work with children and/or adolescents with mild to moderate mental health problems.
- Experience of working in a multi- disciplinary team.
- Experience of clinically supervising team members with their own clinical work, delivering evidence-based interventions to children and young people in groups and/or one to one.
- Experience of working with and managing risk.
Desirable
- Experience of delivering psychoeducation workshops to professionals, young people and/or parents/carers.
- Experience of working with positive behaviour approaches and young people with ADHD, ASC and/or other learning difficulties
- Experience of supporting young people in an educational setting and/or experience of working with schools, promoting a whole school and college approach to mental health
Knowledge and Skills
Essential
- Knowledge of legislation related to children and/or adolescent's mental health and social care e.g. Mental Health Act, Mental Capacity Act, Care Act, Child Protection and Safeguarding of Vulnerable Children.
- Ability to work autonomously in a community setting, making appropriate decisions
- Ability to prioritise workload and to meet deadlines
- Good knowledge of different outcome measures used in Children and Young Peoples settings (e.g. SDQs/RCADS.)
- Ability to communicate information on formulation, risk and intervention to staff from other disciplines.
Desirable
- Knowledge and understanding of the Green Paper; Transforming Children and Young People's Mental Health Provision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Oak Tree Centre
1 Oak Drive
Huntingdon
PE29 7HN
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Oak Tree Centre
1 Oak Drive
Huntingdon
PE29 7HN
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Starfish LD CAMHS Administration Assistant
East of England Community Health and Care NHS Trust View all jobs
Posted 25 day(s) ago
Reference: 839-8314828-GP
Job summary
We are seeking an organised and motivated Administration Assistant to join the Starfish LD CAMHS Administration team, within Children's Services. This role provides vital administrative support to the Starfish, Starfish Plus and Starfish Medication Pathway teams, helping to ensure services run smoothly and patients and families receive the best possible care.
This will include using specific knowledge of medical terminology to type and format letters and to employ effective waiting list management for appointment booking. Strong communication, IT and organisational skills are essential, along with the ability to work independently and as part of a supportive team.
This is a permanent full-time role (37.5 hours per week), based at Norwich Community Hospital.
Interviews will be held face to face at Norwich Community Hospital.
Main duties of the job
Applicants must possess excellent communication and administration skills, with strong knowledge of all Microsoft Applications. Candidates must be able to work as part of a team and independently as well as being able to use their initiative and work to deadlines with attention to detail and accuracy.
The postholder will need to have previous administration experience, including experience of undertaking a range of administrative duties as well as having excellent customer care skills.
Applicants will need to be able to evidence a solid background working in a busy office environment, preferably with experience of working in the NHS. Knowledge of SystmOne would be an advantage, but training can be provided for the successful candidate.
The postholder will be required to work flexibly and proactively, have good numerical skills and be able to multi-task, demonstrating self-management and prioritisation of their workload.
About us
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
We are a supportive team committed to improving outcomes for children and young people, and their families. This role offers an opportunity to make a meaningful difference in children's lives whilst developing your career in a fast paced and rewarding environment.
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
839-8314828-GP
Job locations
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Job description
Job responsibilities
1. To employ effective waiting list management for appointment booking. This will include booking of appointments from waiting lists, resolving appointment conflicts, issuing appointment letters/texts, using cloud booking to ensure there is room availability. You may also be required to book interpreters to support these appointments and arrange translation of documents.
2. Using a range of software programmes including SystmOne and Olympus Transcription Software to produce, maintain and distribute documents, including adhoc and routine reports, which may include medical terminology and deal with matters of a complex and/or distressing nature.
3.To independently manage, undertake and prioritise a variety of administrative and clerical duties and undertake other general office duties which follow standard processes with the occasional need to deviate. These include:
- Photocopying, scanning, emailing, distributing, filing and organising letters, reports and other documents.
- Opening, date-stamping, sorting and distributing incoming mail, relating it to previous correspondence as appropriate and ensuring that outgoing post is sent in a timely manner
- Researching appropriate websites, downloading and circulating documents, as requested.
- To anticipate and assess problems or issues, showing initiative and exercising independent judgement in resolving or actioning them.
4. To handle telephone calls into the service from members of the public and health professionals confidently and appropriately, regularly providing and receiving complex and sensitive information, taking accurate messages and ensuring these are passed on to the relevant person in a timely manner.
For the full list of duties, please refer to the job description.
Job description
Job responsibilities
1. To employ effective waiting list management for appointment booking. This will include booking of appointments from waiting lists, resolving appointment conflicts, issuing appointment letters/texts, using cloud booking to ensure there is room availability. You may also be required to book interpreters to support these appointments and arrange translation of documents.
2. Using a range of software programmes including SystmOne and Olympus Transcription Software to produce, maintain and distribute documents, including adhoc and routine reports, which may include medical terminology and deal with matters of a complex and/or distressing nature.
3.To independently manage, undertake and prioritise a variety of administrative and clerical duties and undertake other general office duties which follow standard processes with the occasional need to deviate. These include:
- Photocopying, scanning, emailing, distributing, filing and organising letters, reports and other documents.
- Opening, date-stamping, sorting and distributing incoming mail, relating it to previous correspondence as appropriate and ensuring that outgoing post is sent in a timely manner
- Researching appropriate websites, downloading and circulating documents, as requested.
- To anticipate and assess problems or issues, showing initiative and exercising independent judgement in resolving or actioning them.
4. To handle telephone calls into the service from members of the public and health professionals confidently and appropriately, regularly providing and receiving complex and sensitive information, taking accurate messages and ensuring these are passed on to the relevant person in a timely manner.
For the full list of duties, please refer to the job description.
Person Specification
Qualifications
Essential
- GCSEs grade C or above in English and Maths, or equivalent.
- NVQ 3 Business Administration or equivalent experience.
- RSA II or equivalent typing qualification.
Experience
Essential
- Proven administration experience in a busy office environment.
- Proven experience of working as part of a team.
- Knowledge and understanding of computerised patient's administration systems e.g. SystmOne
- NHS medical terminology
Desirable
- Knowledge and understanding of Olympus Transcription Software.
Skills, Abilities and Knowledge
Essential
- Comprehensive working knowledge of Microsoft Office, especially Word, Outlook and Excel.
- Audio Typing.
- Good organisational skills.
- Proven ability to work on own initiative without direct supervision, prioritising and managing own workload.
- Typing skills.
- Articulate, calm, polite and well-motivated with a positive attitude to customer care.
Desirable
- Enhanced IT Skills.
Communication
Essential
- Able to communicate of written and verbal English language.
Personal and People Development
Essential
- Enthusiastic and motivated.
- Committed to providing the best possible service to patients showing care and compassion.
- Tact and diplomacy.
- Team Player.
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Other
Essential
- Flexible attitude and approach to work to meet the needs of the service.
Person Specification
Qualifications
Essential
- GCSEs grade C or above in English and Maths, or equivalent.
- NVQ 3 Business Administration or equivalent experience.
- RSA II or equivalent typing qualification.
Experience
Essential
- Proven administration experience in a busy office environment.
- Proven experience of working as part of a team.
- Knowledge and understanding of computerised patient's administration systems e.g. SystmOne
- NHS medical terminology
Desirable
- Knowledge and understanding of Olympus Transcription Software.
Skills, Abilities and Knowledge
Essential
- Comprehensive working knowledge of Microsoft Office, especially Word, Outlook and Excel.
- Audio Typing.
- Good organisational skills.
- Proven ability to work on own initiative without direct supervision, prioritising and managing own workload.
- Typing skills.
- Articulate, calm, polite and well-motivated with a positive attitude to customer care.
Desirable
- Enhanced IT Skills.
Communication
Essential
- Able to communicate of written and verbal English language.
Personal and People Development
Essential
- Enthusiastic and motivated.
- Committed to providing the best possible service to patients showing care and compassion.
- Tact and diplomacy.
- Team Player.
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Other
Essential
- Flexible attitude and approach to work to meet the needs of the service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Clinical Support Worker
East of England Community Health and Care NHS Trust View all jobs
Posted 27 day(s) ago
Reference: 839-8160361-JH-C
Job summary
East of England Community Health and Care NHS Trust is hiring Clinical Support Workers within the state-of-the-art Willow Unit. Willow Unit at Norwich Community Hospital, provides a supportive environment for 48 patients.
Willow Unit enables patients to make steady, step-by-step improvements and gain independence as they prepare to return to the community. Patients are supported to play an active role in their own care and feel confident about performing daily activities when they leave.
Healthcare is delivered by a multidisciplinary team of clinical professionals dedicated to patient recovery and well being.
East of England Community Health and Care NHS Trust is proud to be a vibrant and inclusive employer of choice in Norfolk. Whatever your role, you can benefit from flexible working, training and career progression opportunities, and a comprehensive well being offering including free staff gyms, counselling, and physiotherapy.
Main duties of the job
Utilising the latest therapy and rehabilitation technology and practices, you will be a part of this team and will play a pivotal role in supporting patients back into the community and, in this role, we can offer you the opportunity to play a significant part in creating a reablement culture within this unit.
Work as part of the team to deliver care in a reablement setting.
To support an environment where all team members are responsible for a reablement ethos using a positive risk-taking approach for patients, their carers and families.
To support patients being as independent as possible with their washing/dressing and nutritional needs.
To work as part of a multidisciplinary team within a quality framework to ensure that the highest standards of care are met.
To support and deliver innovation within discharge practice and pathways.
To work with system partners including the voluntary sector to ensure that patients experience a seamless transfer of care both into and onward from the unit.
Support the delivery and co-ordination of care to a named group of patients.
Work proactively within the team to achieve unit and trust goals and objectives.
Work with and promote recognised policies, protocols, and guidelines.
About us
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
We are unable to offer sponsorship for this post.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
839-8160361-JH-C
Job locations
Willow Unit, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Job description
Job responsibilities
To carry out the instructions accurately and promptly of the reablement ward team who are professionally accountable for the delivery of care.
To work within an agreed reablement competency framework to support patients with their stated goals and within their functional capabilities.
To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.
To support patients emotional well-being by supporting positive conversations, actively encouraging, and promoting independence on a range of activities of daily living.
To accurately document all care delivered to patients, including recording documentation electronically on trust systems always maintaining confidentiality.
To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
Provide and deliver a high standard of individualised personal care (e.g.: washing/dressing and nutritional needs) with a reablement ethos.
To keep the unit clean and tidy maintaining a safe environment.
To adhere to trust infection control procedures.
To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the registered nurse.
To support relatives under the guidance of the Multidisciplinary Team (MDT).
To assist with the discharge process for patients by the MDT.
We are unable to offer sponsorship for this post.
Job description
Job responsibilities
To carry out the instructions accurately and promptly of the reablement ward team who are professionally accountable for the delivery of care.
To work within an agreed reablement competency framework to support patients with their stated goals and within their functional capabilities.
To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.
To support patients emotional well-being by supporting positive conversations, actively encouraging, and promoting independence on a range of activities of daily living.
To accurately document all care delivered to patients, including recording documentation electronically on trust systems always maintaining confidentiality.
To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
Provide and deliver a high standard of individualised personal care (e.g.: washing/dressing and nutritional needs) with a reablement ethos.
To keep the unit clean and tidy maintaining a safe environment.
To adhere to trust infection control procedures.
To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the registered nurse.
To support relatives under the guidance of the Multidisciplinary Team (MDT).
To assist with the discharge process for patients by the MDT.
We are unable to offer sponsorship for this post.
Person Specification
Qualifications
Essential
- Education to GCSE level Grade 5 in English and Mathematics or equivalent.
- Care Certificate and or equivalent health care experience
Desirable
- City and Guilds NVQ Level 3 in Care/Health and Social Care
Skills, Abilities and Knowledge
Essential
- Good organisational skills
- Basic I.T. and computer skills
- Good interpersonal and communication skills
- Good numeracy and literacy skills
Communication
Essential
- Clear oral and written communication
Desirable
- Basic computer skills
Personal and People Development
Essential
- Polite/courteous
- Caring personality
- Sensitive and tolerant
- Resilient
Other
Essential
- Able to make own travelling arrangements
- May be required to work in other community hospital's within our trust in order to meet the needs of the service
Desirable
- Ability to work 12.5 hour shift day/night patterns
Person Specification
Qualifications
Essential
- Education to GCSE level Grade 5 in English and Mathematics or equivalent.
- Care Certificate and or equivalent health care experience
Desirable
- City and Guilds NVQ Level 3 in Care/Health and Social Care
Skills, Abilities and Knowledge
Essential
- Good organisational skills
- Basic I.T. and computer skills
- Good interpersonal and communication skills
- Good numeracy and literacy skills
Communication
Essential
- Clear oral and written communication
Desirable
- Basic computer skills
Personal and People Development
Essential
- Polite/courteous
- Caring personality
- Sensitive and tolerant
- Resilient
Other
Essential
- Able to make own travelling arrangements
- May be required to work in other community hospital's within our trust in order to meet the needs of the service
Desirable
- Ability to work 12.5 hour shift day/night patterns
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Willow Unit, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Willow Unit, Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Dental Receptionist - Cambridge
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 27 day(s) ago
Reference: 448-AMB-8322362
Job summary
The Dental Service provides a wide range of treatments to a diverse group of people; therefore, good interpersonal skills are required to fulfil this frontline role.
You will be part of a team of Receptionists, spanning five clinics, including Wisbech, Ely, Peterborough and Huntingdon, so good communication and teamwork skills are vital.
You must possess excellent communication and people skills as some patients may present with complex needs or have a language barrier.
This is an extremely busy service offering a wide range of treatments to a diverse group of people. We, fundamentally, offer urgent care triage/treatment to those in need but our clinics include Additional Needs Dentistry and Minor Oral Surgery, thus good time management skills are imperative.
Additional Working Pattern: 08:00-16.15 Mon & Fri
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 2nd October 2026
Main duties of the job
The duties of the Receptionist are to maintain a professional and organised approach when greeting and attending to patients and visitors.
Answering telephone calls including the emergency and special care Dentistry lines booking appointments across five clinics.
Producing and maintaining patient files in a timely manner with attention to detail.
Booking and rescheduling diaries often at short notice.
Undertaking all administrative tasks in a timely and accurate manner.
Producing and maintaining patient files in a timely manner with attention to detail.
Cancelling and rescheduling clinics often at short notice.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro-rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
448-AMB-8322362
Job locations
Cambridge Dental Access Centre, Brookfield's
Seymour Street
Cambridge
CB1 3DQ
United Kingdom
Job description
Job responsibilities
Reception/Appointment Book/Treatment.
Booking urgent care telephone triage appointments and treatment appointments, where appropriate.
Managing the waiting room, including greeting patients and advising them of any excessive delays.
Re-booking additional needs appointments or minor oral surgery appointments.
Maintain the appointment system to ensure that surgery time is utilised appropriately.
Distribute post accordingly.
Record referral/communication correspondence in the patients notes and action accordingly.
File all letters/correspondence in the appropriate place.
Accurately prepare and maintain patient records.
Prioritise workload. You will be working within a team so it is imperative that you work proactively together to complete reception tasks meeting deadlines to enable the service to perform efficiently.
Maintain administrative systems to ensure good working practice.
Use judgemental and analytical skills to anticipate the needs of the patient.
Maintain the Reception area.
Making of appointments and taking telephone calls, interpreting as necessary the needs of both patients and clinicians enabling situations to be dealt with promptly and efficiently.
Most of our patients require a lot of emotional support to persuade them to accept treatment. It must be recognised that anxiety can often be displayed as aggression.
Knowledge of computer use is essential for input of patient data, payment transactions and other services.
Collection of charges as appropriate.
Cashing up/banking, recording all necessary details.
On occasions, work independently managing the department administration and giving appropriate advice when necessary.
Maintain patient confidentiality at all times.
Maintaining own professional development and requirement to take part in appraisal and KSF process.
Compliance with NHS code of conduct.
Attend appropriate meetings.
Encourage and motivate other team members.
Support others by sharing skills and knowledge of the job.
Job description
Job responsibilities
Reception/Appointment Book/Treatment.
Booking urgent care telephone triage appointments and treatment appointments, where appropriate.
Managing the waiting room, including greeting patients and advising them of any excessive delays.
Re-booking additional needs appointments or minor oral surgery appointments.
Maintain the appointment system to ensure that surgery time is utilised appropriately.
Distribute post accordingly.
Record referral/communication correspondence in the patients notes and action accordingly.
File all letters/correspondence in the appropriate place.
Accurately prepare and maintain patient records.
Prioritise workload. You will be working within a team so it is imperative that you work proactively together to complete reception tasks meeting deadlines to enable the service to perform efficiently.
Maintain administrative systems to ensure good working practice.
Use judgemental and analytical skills to anticipate the needs of the patient.
Maintain the Reception area.
Making of appointments and taking telephone calls, interpreting as necessary the needs of both patients and clinicians enabling situations to be dealt with promptly and efficiently.
Most of our patients require a lot of emotional support to persuade them to accept treatment. It must be recognised that anxiety can often be displayed as aggression.
Knowledge of computer use is essential for input of patient data, payment transactions and other services.
Collection of charges as appropriate.
Cashing up/banking, recording all necessary details.
On occasions, work independently managing the department administration and giving appropriate advice when necessary.
Maintain patient confidentiality at all times.
Maintaining own professional development and requirement to take part in appraisal and KSF process.
Compliance with NHS code of conduct.
Attend appropriate meetings.
Encourage and motivate other team members.
Support others by sharing skills and knowledge of the job.
Person Specification
Qualifiations and Training
Essential
- GCSE English and Maths Grade C and above
Experience
Essential
- Reception/Customer Care experience
- Experience of working with the general public
- Good communication skills both verbal and written
- Experience of answering telephone calls in a busy high volume call environment
- Post Holder must have a degree of experience in the field of Administration
Desirable
- Post holder must have sound knowledge and experience of working within an NHS practice/organisation
Knowledge and Skills
Essential
- Effectively prioritises and co-ordinates own work
- Computer literate with excellent keyboard skills or experience with Microsoft packages
- Work flexibly as part of a team
- Good time management
Self-awareness
Essential
- Has a realistic knowledge of personal strengths and areas for development
- Can demonstrate flexibility of approach
Person Specification
Qualifiations and Training
Essential
- GCSE English and Maths Grade C and above
Experience
Essential
- Reception/Customer Care experience
- Experience of working with the general public
- Good communication skills both verbal and written
- Experience of answering telephone calls in a busy high volume call environment
- Post Holder must have a degree of experience in the field of Administration
Desirable
- Post holder must have sound knowledge and experience of working within an NHS practice/organisation
Knowledge and Skills
Essential
- Effectively prioritises and co-ordinates own work
- Computer literate with excellent keyboard skills or experience with Microsoft packages
- Work flexibly as part of a team
- Good time management
Self-awareness
Essential
- Has a realistic knowledge of personal strengths and areas for development
- Can demonstrate flexibility of approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Cambridge Dental Access Centre, Brookfield's
Seymour Street
Cambridge
CB1 3DQ
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Cambridge Dental Access Centre, Brookfield's
Seymour Street
Cambridge
CB1 3DQ
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Outreach Clinical Nurse Specialist
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 29 day(s) ago
Reference: 448-AMB-8304966
Job summary
Are you passionate about improving the health and wellbeing of young people and communities? We are seeking an enthusiastic and compassionate clinician to join our dynamic iCaSH team, working primarily within our innovative school-based sexual health service across Peterborough and the surrounding areas.
This rewarding role offers the opportunity to make a real difference by providing confidential, person-centred advice, support and care relating to contraception, sexual health, relationships, sexuality and wider health and wellbeing issues. You will work closely with young people, empowering them to make informed choices about their health while promoting positive health outcomes.
As part of a supportive multidisciplinary team, you will assess, plan, implement and evaluate individualised care, delivering high-quality clinical interventions and health promotion activities within schools and community settings.
You will build strong relationships with young people, educational settings and partner agencies, ensuring accessible, inclusive and responsive services for the local population.
This is an exciting opportunity to contribute to the development of a forward-thinking service dedicated to reducing health inequalities and improving sexual health outcomes across the community.
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 1st October 2026
Main duties of the job
To work with the Clinical Nurse Manager and Service Manager to support service development, quality improvement initiatives and the delivery of high-quality patient care within HYPA clinics and school-based services across Peterborough and the surrounding area.
To provide clinical leadership, support staff development through teaching, supervision and promote effective communication with patients, colleagues and partner agencies.
To independently assess, plan, deliver and evaluate care for patients accessing Sexual and Reproductive Health (SRH) services, including providing specialist advice, contraception consultations, management of complex needs, Long-Acting Reversible Contraception (LARC) fitting and removal, and other SRH examinations and procedures.
To undertake screening procedures, including cervical cytology, diagnose and treat common sexually transmitted infections in line with guidelines, interpret and communicate test results, and manage partner notification and follow-up processes.
To perform clinical procedures including phlebotomy, vaccinations and injections, ensuring care is delivered safely, effectively and in accordance with Trust policies, PGDs, NMC standards and professional guidance.
To provide a safe, non-judgemental environment, support informed decision-making, manage safeguarding concerns relating to children, young people and vulnerable adults, and work collaboratively with partner agencies to ensure appropriate care and protection.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum, pro-rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
448-AMB-8304966
Job locations
Kings Chambers 39-41 Priestgate, Peterborough PE1 1JL
Peterborough
PE1 1JL
United Kingdom
Job description
Job responsibilities
To work closely as part of the iCaSH Team working largely in our school-based service, offering information and advice on contraception, sexuality and sexual health along with general health issues, within, Peterborough and the local geographical area.
To provide individualised patient care by assessing, planning, implementing and evaluating appropriate care and advice.
Please see job description attached.
Job description
Job responsibilities
To work closely as part of the iCaSH Team working largely in our school-based service, offering information and advice on contraception, sexuality and sexual health along with general health issues, within, Peterborough and the local geographical area.
To provide individualised patient care by assessing, planning, implementing and evaluating appropriate care and advice.
Please see job description attached.
Person Specification
Education
Essential
- NMC Registered Nurse or NMC registered Midwife
- Nationally recognised qualification in contraception
- Accredited to BASHH STIF Level 2 Competency Training or equivalent
Desirable
- Accreditation to fit contraceptive implants and intra-uterine devices, or equivalent
Experience
Essential
- Recent relevant experience of working in a sexual health clinical service (Contraception, GUM)
- Able to demonstrate competency in supply of treatments by Patient Group Directions (PGDs)
- Evidence of continuous professional development & clinical competence
Desirable
- Accredited qualification and ability to perform LARC procedures
- Competent at undertaking Microscopy
- Experience of delivering training presentations to internal and external audiences
Skills
Essential
- Working knowledge of NMC Code of Conduct, Confidentiality and Administration of Medicine
- Ability to work as part of a team as well as independently and flexibly
Desirable
- Competent to undertake symptomatic screening for STIs
Person Specification
Education
Essential
- NMC Registered Nurse or NMC registered Midwife
- Nationally recognised qualification in contraception
- Accredited to BASHH STIF Level 2 Competency Training or equivalent
Desirable
- Accreditation to fit contraceptive implants and intra-uterine devices, or equivalent
Experience
Essential
- Recent relevant experience of working in a sexual health clinical service (Contraception, GUM)
- Able to demonstrate competency in supply of treatments by Patient Group Directions (PGDs)
- Evidence of continuous professional development & clinical competence
Desirable
- Accredited qualification and ability to perform LARC procedures
- Competent at undertaking Microscopy
- Experience of delivering training presentations to internal and external audiences
Skills
Essential
- Working knowledge of NMC Code of Conduct, Confidentiality and Administration of Medicine
- Ability to work as part of a team as well as independently and flexibly
Desirable
- Competent to undertake symptomatic screening for STIs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Kings Chambers 39-41 Priestgate, Peterborough PE1 1JL
Peterborough
PE1 1JL
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Kings Chambers 39-41 Priestgate, Peterborough PE1 1JL
Peterborough
PE1 1JL
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Information Governance Partner
East of England Community Health and Care NHS Trust View all jobs
Posted 29 day(s) ago
Reference: 839-8317949-BM
Job summary
We are seeking an enthusiastic and motivated Information Governance Partner to join our Governance and Resilience Directorate. This is an exciting opportunity to support the delivery of a high-quality Information Governance service across the Trust, helping to ensure the safe, secure and lawful use of information.
Working within a business partnering model, you will act as the dedicated Information Governance contact for a range of clinical, operational and corporate services. You will provide advice, guidance and practical support across a broad range of Information Governance disciplines, including data protection, confidentiality, records management, information sharing, information asset management, risk management and information rights.
The role offers the opportunity to work closely with service managers, clinicians and support teams, helping them understand and meet their Information Governance responsibilities while supporting service improvement, digital transformation and compliance initiatives. You will also contribute to incident management, audits, assurance activities, staff training and continuous improvement programmes.
This position is ideal for someone with experience in governance, administration or information-related services who is looking to develop their skills within a supportive and collaborative Information Governance team.
Main duties of the job
- Act as the designated Information Governance Partner for allocated services, providing advice, guidance and day-to-day support on Information Governance matters
- Build effective relationships with managers and staff, developing an understanding of service activities, information flows and associated governance risks
- Support compliance with UK GDPR, the Data Protection Act 2018, NHS requirements and Trust policies
- Assist with the management and investigation of Information Governance incidents, privacy concerns and data protection matters.
- Support the completion and review of Data Protection Impact Assessments (DPIAs), Information Asset Registers and Records of Processing Activities
- Work with Information Asset Owners and operational teams to identify, assess and manage Information Governance risks
- Participate in audits, compliance monitoring and assurance activities, helping services implement improvements and maintain compliance
- Support the handling of Subject Access Requests, Freedom of Information requests and other statutory information requests
- Deliver Information Governance awareness sessions, training and guidance to staff
- Maintain governance records, performance information and reports, highlighting risks, trends and emerging issues
- Contribute to service development, quality improvement initiatives and organisational governance objectives
- Work collaboratively with Information Governance colleagues to provide cross-cover and ensure a resilient, responsive service
About us
Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.
If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Per Annum
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working, Home or remote working, Compressed hours
Reference number
839-8317949-BM
Job locations
Norwich Community Hospital
Norwich
NR2 3TU
United Kingdom
Job description
Job responsibilities
Detailed Job Description and Main Responsibilities
The Information Governance Partner will play a key role in supporting the Trust's Information Governance function, acting as a dedicated Information Governance adviser to allocated clinical, operational and corporate services. Working within a business partnering model, the post holder will provide expert guidance and practical support to help services meet their responsibilities relating to data protection, confidentiality, records management, information sharing, information security and wider Information Governance compliance.
The post holder will develop effective working relationships with managers and teams across their designated areas, acting as the first point of contact for Information Governance enquiries and supporting services to identify, assess and manage information risks. They will contribute to the delivery of organisational objectives by promoting compliance with UK GDPR, the Data Protection Act 2018, NHS standards and Trust policies, helping to ensure Information Governance is embedded within day-to-day service delivery and service development activities.
Key responsibilities will include:
Providing advice and support on Information Governance matters including data protection, confidentiality, records management, information sharing and information asset management.
Supporting the investigation and management of Information Governance incidents, data breaches, privacy concerns and information rights requests, ensuring appropriate actions are progressed and escalated where required.
Assisting services in identifying and managing Information Governance risks and implementing appropriate controls and improvement actions.
Supporting the completion and review of Data Protection Impact Assessments (DPIAs), Information Asset Registers, Records of Processing Activities and other governance documentation.
Working closely with Information Asset Owners and service managers to maintain compliance and improve governance arrangements.
Participating in Information Governance audits, compliance reviews and assurance activities, producing reports and monitoring agreed actions.
Supporting the management of Subject Access Requests, Freedom of Information requests and other statutory information requests.
Delivering Information Governance awareness sessions, training, briefings and communications to staff and supporting a culture of information governance compliance and accountability.
Maintaining accurate records, registers, governance systems and performance information, identifying themes, trends and emerging risks.
Contributing to service improvement initiatives, audit programmes, organisational assurance activities and governance projects.
The post holder will be expected to work independently within defined procedures while maintaining close working relationships with the wider Information Governance team. They will provide cross-cover for colleagues, support Trust-wide initiatives and contribute to the delivery of a consistent, responsive and high-quality Information Governance service across the organisation.
This is an excellent opportunity for an individual with governance, compliance or information management experience to develop their career within a supportive NHS Information Governance team and contribute directly to the safe and lawful use of information in support of patient care and organisational effectiveness
Job description
Job responsibilities
Detailed Job Description and Main Responsibilities
The Information Governance Partner will play a key role in supporting the Trust's Information Governance function, acting as a dedicated Information Governance adviser to allocated clinical, operational and corporate services. Working within a business partnering model, the post holder will provide expert guidance and practical support to help services meet their responsibilities relating to data protection, confidentiality, records management, information sharing, information security and wider Information Governance compliance.
The post holder will develop effective working relationships with managers and teams across their designated areas, acting as the first point of contact for Information Governance enquiries and supporting services to identify, assess and manage information risks. They will contribute to the delivery of organisational objectives by promoting compliance with UK GDPR, the Data Protection Act 2018, NHS standards and Trust policies, helping to ensure Information Governance is embedded within day-to-day service delivery and service development activities.
Key responsibilities will include:
Providing advice and support on Information Governance matters including data protection, confidentiality, records management, information sharing and information asset management.
Supporting the investigation and management of Information Governance incidents, data breaches, privacy concerns and information rights requests, ensuring appropriate actions are progressed and escalated where required.
Assisting services in identifying and managing Information Governance risks and implementing appropriate controls and improvement actions.
Supporting the completion and review of Data Protection Impact Assessments (DPIAs), Information Asset Registers, Records of Processing Activities and other governance documentation.
Working closely with Information Asset Owners and service managers to maintain compliance and improve governance arrangements.
Participating in Information Governance audits, compliance reviews and assurance activities, producing reports and monitoring agreed actions.
Supporting the management of Subject Access Requests, Freedom of Information requests and other statutory information requests.
Delivering Information Governance awareness sessions, training, briefings and communications to staff and supporting a culture of information governance compliance and accountability.
Maintaining accurate records, registers, governance systems and performance information, identifying themes, trends and emerging risks.
Contributing to service improvement initiatives, audit programmes, organisational assurance activities and governance projects.
The post holder will be expected to work independently within defined procedures while maintaining close working relationships with the wider Information Governance team. They will provide cross-cover for colleagues, support Trust-wide initiatives and contribute to the delivery of a consistent, responsive and high-quality Information Governance service across the organisation.
This is an excellent opportunity for an individual with governance, compliance or information management experience to develop their career within a supportive NHS Information Governance team and contribute directly to the safe and lawful use of information in support of patient care and organisational effectiveness
Person Specification
Qualifications
Essential
- oNVQ Level 4 (or equivalent experience)
- oEvidence of relevant training or willingness to undertake IG training
Desirable
- oInformation Governance or Data Protection qualification
- oRelevant NHS or governance training
Experience
Essential
- oExperience working in an administrative, governance or information-related role
- oExperience handling confidential or sensitive information
- oExperience working with a range of stakeholders
- oExperience of coordinating activities, actions or investigations across multiple stakeholders.
- oExperience of providing advice, guidance or support to staff within a service environment.
- oExperience of managing competing priorities and maintaining accurate records.
Desirable
- oExperience in Information Governance or Data Protection
- oNHS or public sector experience
- oExperience supporting audits or compliance activity Experience supporting the investigation of incidents, complaints or governance concerns.
- oExperience supporting compliance, audit or risk management activities.
- oExperience working within an NHS, healthcare or public sector environment.
Skills
Essential
- oUnderstanding of confidentiality and data protection principles
- oGood organisational and prioritisation skills
- oAbility to analyse information and follow processes
- oCompetent IT skills (MS Office tools etc.) Understanding of Information Governance incidents, risks and compliance responsibilities.
- oUnderstanding of data subject rights and confidentiality principles.
- oAbility to analyse information, identify concerns and determine when escalation is required.
- oAbility to build effective working relationships with managers and operational teams.
- oAbility to communicate complex governance requirements in a clear and practical manner.
Desirable
- oKnowledge of GDPR, FOI and Records Management
- oUnderstanding of NHS data flows or systems
- oExperience interpreting policies or guidance
- oKnowledge of Subject Access Requests, Right of Rectification and other information rights.
- oKnowledge of UK GDPR and Data Protection Act requirements.
- oKnowledge of Information Asset Management processes.
- oUnderstanding of NHS governance and assurance arrangements
Communication
Essential
- oWillingness to learn and develop IG knowledge
- oAbility to work independently and as part of a team
Desirable
- oExperience supporting training delivery
- oExperience assisting colleagues or new starters
Personal Development
Essential
- oTeam player with collaborative approach
- oFlexible and adaptable
- oProfessional and reliable
- oAttention to detail
Desirable
- oProactive approach to problem solving
- oInterest in governance, compliance or digital/IG development
Personal Attributes
Essential
- oAble to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
- oProfessional,
- oResilient
- oself-motivated
- oStrong leadership and organisational skills
- oCollaborative and adaptable
- oCommitment to confidentiality and wider Information Governance standards
Desirable
- oDemonstrates strategic thinking and ability to influence organisational direction
- oResilient in managing competing priorities and organisational pressure
- oStrong commitment to continuous improvement and innovation
Person Specification
Qualifications
Essential
- oNVQ Level 4 (or equivalent experience)
- oEvidence of relevant training or willingness to undertake IG training
Desirable
- oInformation Governance or Data Protection qualification
- oRelevant NHS or governance training
Experience
Essential
- oExperience working in an administrative, governance or information-related role
- oExperience handling confidential or sensitive information
- oExperience working with a range of stakeholders
- oExperience of coordinating activities, actions or investigations across multiple stakeholders.
- oExperience of providing advice, guidance or support to staff within a service environment.
- oExperience of managing competing priorities and maintaining accurate records.
Desirable
- oExperience in Information Governance or Data Protection
- oNHS or public sector experience
- oExperience supporting audits or compliance activity Experience supporting the investigation of incidents, complaints or governance concerns.
- oExperience supporting compliance, audit or risk management activities.
- oExperience working within an NHS, healthcare or public sector environment.
Skills
Essential
- oUnderstanding of confidentiality and data protection principles
- oGood organisational and prioritisation skills
- oAbility to analyse information and follow processes
- oCompetent IT skills (MS Office tools etc.) Understanding of Information Governance incidents, risks and compliance responsibilities.
- oUnderstanding of data subject rights and confidentiality principles.
- oAbility to analyse information, identify concerns and determine when escalation is required.
- oAbility to build effective working relationships with managers and operational teams.
- oAbility to communicate complex governance requirements in a clear and practical manner.
Desirable
- oKnowledge of GDPR, FOI and Records Management
- oUnderstanding of NHS data flows or systems
- oExperience interpreting policies or guidance
- oKnowledge of Subject Access Requests, Right of Rectification and other information rights.
- oKnowledge of UK GDPR and Data Protection Act requirements.
- oKnowledge of Information Asset Management processes.
- oUnderstanding of NHS governance and assurance arrangements
Communication
Essential
- oWillingness to learn and develop IG knowledge
- oAbility to work independently and as part of a team
Desirable
- oExperience supporting training delivery
- oExperience assisting colleagues or new starters
Personal Development
Essential
- oTeam player with collaborative approach
- oFlexible and adaptable
- oProfessional and reliable
- oAttention to detail
Desirable
- oProactive approach to problem solving
- oInterest in governance, compliance or digital/IG development
Personal Attributes
Essential
- oAble to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
- oProfessional,
- oResilient
- oself-motivated
- oStrong leadership and organisational skills
- oCollaborative and adaptable
- oCommitment to confidentiality and wider Information Governance standards
Desirable
- oDemonstrates strategic thinking and ability to influence organisational direction
- oResilient in managing competing priorities and organisational pressure
- oStrong commitment to continuous improvement and innovation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 29 day(s) ago
Reference: 448-AMB-8310510
Job summary
iCaSH Cambridgeshire, Cambridge - Healthcare Assistant 37.5hrs per week. Fixed term contract - 12 months
An exciting opportunity has arisen for an enthusiastic, committed and experienced Healthcare Assistant to provide high quality services to the community who use the Integrated Contraception and Sexual Health (iCaSH) services across Cambridgeshire. You will be based at our site in Cambridge.
You have, 'front of house', experience, with a demonstrable ability to develop a warm and welcoming rapport with people who use our services.
You have a keen eye for detail and have an understanding of the sensitivity and confidentiality involved in the delivery of a contraception, sexual health and HIV service.
You are required to hold a Care Certificate qualification, be trained to provide both phlebotomy, microscopy and chaperone duties, or demonstrate a willingness to undertake training.
Clinic hours are Monday-Friday and may include one late night to 8pm. You must be willing to work across all parts of the service where appropriate and be able to meet the travel requirements of the Trust.
You will be part of a dynamic team who ensure the efficient and effective use of available resources, in meeting the contraception, sexual health and HIV care needs of people in Cambridgeshire.
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 1st October 2026
Main duties of the job
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.
Following training, provide a phlebotomy service for patients attending the services.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.
Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.
Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro-rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
448-AMB-8310510
Job locations
iCaSH Cambridgeshire, Lime Tree Clinic
Lime Tree Clinic, Brookfield's Hospital, 351 Mill Road
CAMBRIDGE
CB1 3DF
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.
Following training, provide a phlebotomy service for patients attending the services.
To support and direct patients to the relevant individuals/agencies whilst accessing health care.
To participate in outreach and support health promotion events when requested.
To undertake in annual appraisal of work, one to ones, and clinical supervision throughout the year.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To assist in the updating of clinic noticeboards.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.
Following training, register and issue C-card and condoms.
Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
Communication
Communicate effectively with the multidisciplinary team in order to promote efficient patient care.
Be conversant with the roles of all the staff within the service and occasionally with other colleagues internal or external to the organisation.
Always ensure correct storage of patients records as per the Trusts record keeping policy.
Liaise with other services as necessary for the co-ordination of patient care and the smooth running of the department.
Welcome visitors and patients to the clinical area providing assistance, support and information where required.
Maintain good communication with other staff, patients and visitors including front of house/reception and answering the telephone in a courteous and professional manner.
Ensure accurate record keeping in line with Trust and national standards.
Monitor and reassure patients during clinical procedures.
Actively participate in multidisciplinary training, meetings, and events.
Signpost clients to other services where appropriate.
Within remit of own role, support the teaching and supervision of students from a variety of disciplines.
Ensure that all organisational wide communication is accessed and adhered to accordingly via the nhs.net account.
Budgetary Responsibility
To assist in maintaining stock (drugs/clinical supplies) levels, always adhering to EEC Medicines Management Policy, identifying and reporting any discrepancies to line manager after appropriate training.
Assist with or undertake stock control and ordering as required.
People Management
Within remit of own role, assist in providing training and support for new members of staff.
Maintaining own professional development and requirement to take part in annual appraisals and one to ones.
Be prepared to attend and undertake any necessary training, being aware of the need to develop self and to strive to increase personal knowledge.
Undertake any training identified by the Clinic Manager integral to the role requirements and specialty area.
Recognise limitations and seek direction when necessary.
Contribute to the development of patient care and setting standards.
The post holder must participate in clinical and other audits as required.
Clinical and Practice Governance
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act
The post holder must adhere to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes.
The post holder must adhere to infection prevention and control policies and procedures.
Identify and refer to senior colleagues any young and/or vulnerable people complying with East of England Community Health & Care NHS Trust (EEC) safeguarding policies.
The post holder must undertake mandatory training and any other training relevant to the role as required by EEC NHS Trust.
Participate in clinical and other audits as requested with guidance from senior members of the team.
The post holder must participate in clinical supervision.
The postholder must participate in relevant emergency preparedness process for their team.
Prepare clinic rooms prior to commencement of clinic sessions by ensuring the relevant equipment/supplies are available and restocked. Undertake tidying and general housekeeping duties within the clinics.
Following training and signed off as competent, perform identified tests for patients.
To ensure that all laboratory specimens are correctly labelled, bagged and dispatched to the appropriate laboratory.
Undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
Have a clear understanding of personal accountability and level of responsibility and refer issues outside own competencies/level of knowledge to an appropriate member of the team.
To ensure attendance at all relevant meetings, if on shift and available.
Attend/complete mandatory training in accordance with EEC policy.
Direct and escort patients and visitors around the clinic and signpost to other services.
Take all reasonable steps to ensure the safe-keeping of patients property in accordance with Trust policies.
General
The post holder must at all times, carry out his/her duties with regard to EEC NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure of Barring Service to be made to check for any previous criminal convictions. EEC NHS Trust is committed to the fair treatment of its staff, potential staff or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders.
Safeguarding people responsibility
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care.Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.
Those most in need of protection include:
Children and young people Adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities.
Job description
Job responsibilities
Main Duties and Responsibilities
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.
Following training, provide a phlebotomy service for patients attending the services.
To support and direct patients to the relevant individuals/agencies whilst accessing health care.
To participate in outreach and support health promotion events when requested.
To undertake in annual appraisal of work, one to ones, and clinical supervision throughout the year.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To assist in the updating of clinic noticeboards.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.
Following training, register and issue C-card and condoms.
Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
Communication
Communicate effectively with the multidisciplinary team in order to promote efficient patient care.
Be conversant with the roles of all the staff within the service and occasionally with other colleagues internal or external to the organisation.
Always ensure correct storage of patients records as per the Trusts record keeping policy.
Liaise with other services as necessary for the co-ordination of patient care and the smooth running of the department.
Welcome visitors and patients to the clinical area providing assistance, support and information where required.
Maintain good communication with other staff, patients and visitors including front of house/reception and answering the telephone in a courteous and professional manner.
Ensure accurate record keeping in line with Trust and national standards.
Monitor and reassure patients during clinical procedures.
Actively participate in multidisciplinary training, meetings, and events.
Signpost clients to other services where appropriate.
Within remit of own role, support the teaching and supervision of students from a variety of disciplines.
Ensure that all organisational wide communication is accessed and adhered to accordingly via the nhs.net account.
Budgetary Responsibility
To assist in maintaining stock (drugs/clinical supplies) levels, always adhering to EEC Medicines Management Policy, identifying and reporting any discrepancies to line manager after appropriate training.
Assist with or undertake stock control and ordering as required.
People Management
Within remit of own role, assist in providing training and support for new members of staff.
Maintaining own professional development and requirement to take part in annual appraisals and one to ones.
Be prepared to attend and undertake any necessary training, being aware of the need to develop self and to strive to increase personal knowledge.
Undertake any training identified by the Clinic Manager integral to the role requirements and specialty area.
Recognise limitations and seek direction when necessary.
Contribute to the development of patient care and setting standards.
The post holder must participate in clinical and other audits as required.
Clinical and Practice Governance
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act
The post holder must adhere to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes.
The post holder must adhere to infection prevention and control policies and procedures.
Identify and refer to senior colleagues any young and/or vulnerable people complying with East of England Community Health & Care NHS Trust (EEC) safeguarding policies.
The post holder must undertake mandatory training and any other training relevant to the role as required by EEC NHS Trust.
Participate in clinical and other audits as requested with guidance from senior members of the team.
The post holder must participate in clinical supervision.
The postholder must participate in relevant emergency preparedness process for their team.
Prepare clinic rooms prior to commencement of clinic sessions by ensuring the relevant equipment/supplies are available and restocked. Undertake tidying and general housekeeping duties within the clinics.
Following training and signed off as competent, perform identified tests for patients.
To ensure that all laboratory specimens are correctly labelled, bagged and dispatched to the appropriate laboratory.
Undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
Have a clear understanding of personal accountability and level of responsibility and refer issues outside own competencies/level of knowledge to an appropriate member of the team.
To ensure attendance at all relevant meetings, if on shift and available.
Attend/complete mandatory training in accordance with EEC policy.
Direct and escort patients and visitors around the clinic and signpost to other services.
Take all reasonable steps to ensure the safe-keeping of patients property in accordance with Trust policies.
General
The post holder must at all times, carry out his/her duties with regard to EEC NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure of Barring Service to be made to check for any previous criminal convictions. EEC NHS Trust is committed to the fair treatment of its staff, potential staff or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders.
Safeguarding people responsibility
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care.Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.
Those most in need of protection include:
Children and young people Adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities.
Person Specification
Qualifications & Training
Essential
- Evidence of good standard of general education including basic literacy and numeracy skills
- Evidence of achievement of the Care Certificate or willingness to complete at the earliest opportunity
Desirable
- Level 2 or 3 qualification in Health & Social Care or equivalent
- Sexually Transmitted Infection Foundation (STIF) course - Core
- Adult Basic Life Support (in date)
Experience
Essential
- Experience of working in a health care environment
- Experience of working with the public
- Basic knowledge of and experience of IT systems such as Microsoft Office (2005 pr newer) Word, Excel, Outlook and internet navigation
Desirable
- Experience working with IDOX LILIE clinical system
- Recent experience of working in a sexual and reproductive health service or equivalent
- Experience in working with confidential information
Knowledge & Skills
Essential
- Competent in phlebotomy/venepuncture or willingness to train
- Willingness to undertake microscopy training if required by the service
- Good communication skills
- Good organisational skills
Desirable
- Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings
Person Specification
Qualifications & Training
Essential
- Evidence of good standard of general education including basic literacy and numeracy skills
- Evidence of achievement of the Care Certificate or willingness to complete at the earliest opportunity
Desirable
- Level 2 or 3 qualification in Health & Social Care or equivalent
- Sexually Transmitted Infection Foundation (STIF) course - Core
- Adult Basic Life Support (in date)
Experience
Essential
- Experience of working in a health care environment
- Experience of working with the public
- Basic knowledge of and experience of IT systems such as Microsoft Office (2005 pr newer) Word, Excel, Outlook and internet navigation
Desirable
- Experience working with IDOX LILIE clinical system
- Recent experience of working in a sexual and reproductive health service or equivalent
- Experience in working with confidential information
Knowledge & Skills
Essential
- Competent in phlebotomy/venepuncture or willingness to train
- Willingness to undertake microscopy training if required by the service
- Good communication skills
- Good organisational skills
Desirable
- Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
iCaSH Cambridgeshire, Lime Tree Clinic
Lime Tree Clinic, Brookfield's Hospital, 351 Mill Road
CAMBRIDGE
CB1 3DF
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
iCaSH Cambridgeshire, Lime Tree Clinic
Lime Tree Clinic, Brookfield's Hospital, 351 Mill Road
CAMBRIDGE
CB1 3DF
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Administration Assistant
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 29 day(s) ago
Reference: 448-AMB-8314924
Job summary
An exciting opportunity has arisen for an enthusiastic and committed Administration Assistant to provide high quality services to the community who use the Integrated Contraception and Sexual Health (iCaSH) services across Bedfordshire. Your main base will be Kings Brook, Bedford but with the expectation to provide cover at Grove View, Dunstable if required.
To provide call taker, reception, front of house, appointment booking for patients and additional administration support function to the iCaSH service clinical and non-clinical teams.
Act as the first point of contact to patients and visitors, ensuring all enquires and contact with iCaSH are dealt with in a welcoming, friendly, efficient, courteous and professional manner, promptly and prioritising as required dependant on urgency of enquiry.
We have 1 position available: 30 hours per week., Monday to Friday (working 4 days with 1 NWD per week) with shifts of 8:45 - 16:45 / 9:00 - 17:00 or 12.00-20.00. Saturday on rotation 09:00-13:00 with half day off in that week. Half day off per week which may vary due to staffing and clinic needs.
"Should we receive a high number of applications we reserve the right to close this vacancy at any point after 1st October, 2026".
Main duties of the job
Act as the first point of contact to patients and visitors, ensuring all enquires and contact with iCaSH are dealt with in a welcoming, friendly, efficient, courteous, and professional manner, promptly prioritising as required dependant on urgency of enquiry.
Facilitate communication with patients booking of appointments for clinics via relevant contact methods for example, telephone, online booking, direct messaging and chat functions, using the clinical system and other local booking/waiting list processes.
Update and process patient demographics on the clinical system and associated booking/check in/waiting list processes.
Maintain accurate patient records both manual and electronic in accordance with the organisation's Record Keeping Policy.
Respond to routine enquiries and requests for information, passing information onto relevant colleagues as appropriate and in a timely manner.
When required; receive, sort, distribute and dispatch all mail, ensuring all outgoing mail is appropriately processed and ready for collection at the appropriate time.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro-rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
448-AMB-8314924
Job locations
Kings Brook Bedford
5 St Johns Street
Bedford
MK42 0AH
United Kingdom
Job description
Job responsibilities
When required, take bookings for meeting rooms.
Assist with archiving of clinical notes in line with NHS Trust Retention and Disposal Policy.
Provide administration support to the iCaSH Service secretaries if required.
Update and process patient demographics on the clinical system and associated booking/check in/waiting list processes.
Open, sort and prioritise clinic mail. Scanning of relevant client medical records, laboratory reports and other clinic correspondence onto the electronic patient record.
Communication
Facilitate communication with patients and booking of appointments for clinics via relevant contact methods (for example, telephone, online booking, direct messaging and chat functions) using the clinical system and other local booking/waiting list processes.
Respond to routine enquiries and requests for information, passing information onto relevant colleagues as appropriate and in a timely manner.
Key working relationships
The general public including patients and their families if appropriateHead of iCaSH ServicesiCaSH Service ManagerService Support LeadClinical Nurse ManagerAdministration TeamiCaSH Locality TeamiCaSH Clinical TeamiCaSH Medical TeamOther East of England Community Health and Care NHS Trust employeesiCaSH/EEC Subcontracted ServicesExternal/Third party organisations
Budgetary Responsibility
Contribute to the financial delivery and sustainability of the department objectives.
Support with stock control and ordering as required.
People Management
Maintain own professional development and participate in The Trusts appraisal and KSF process.
Participate/support in clinical audit, service development and research projects if required.
Clinical and Practice Governance
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes.
The post holder must adhere to infection prevention and control policies and procedures.
Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.
The post holder should participate in Clinical & Safeguarding audits, research and service redesign and development projects as required.
The post holder is required to participate in relevant emergency preparedness process for their team.
Job description
Job responsibilities
When required, take bookings for meeting rooms.
Assist with archiving of clinical notes in line with NHS Trust Retention and Disposal Policy.
Provide administration support to the iCaSH Service secretaries if required.
Update and process patient demographics on the clinical system and associated booking/check in/waiting list processes.
Open, sort and prioritise clinic mail. Scanning of relevant client medical records, laboratory reports and other clinic correspondence onto the electronic patient record.
Communication
Facilitate communication with patients and booking of appointments for clinics via relevant contact methods (for example, telephone, online booking, direct messaging and chat functions) using the clinical system and other local booking/waiting list processes.
Respond to routine enquiries and requests for information, passing information onto relevant colleagues as appropriate and in a timely manner.
Key working relationships
The general public including patients and their families if appropriateHead of iCaSH ServicesiCaSH Service ManagerService Support LeadClinical Nurse ManagerAdministration TeamiCaSH Locality TeamiCaSH Clinical TeamiCaSH Medical TeamOther East of England Community Health and Care NHS Trust employeesiCaSH/EEC Subcontracted ServicesExternal/Third party organisations
Budgetary Responsibility
Contribute to the financial delivery and sustainability of the department objectives.
Support with stock control and ordering as required.
People Management
Maintain own professional development and participate in The Trusts appraisal and KSF process.
Participate/support in clinical audit, service development and research projects if required.
Clinical and Practice Governance
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes.
The post holder must adhere to infection prevention and control policies and procedures.
Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.
The post holder should participate in Clinical & Safeguarding audits, research and service redesign and development projects as required.
The post holder is required to participate in relevant emergency preparedness process for their team.
Person Specification
Knowledge and skills
Essential
- Understand working with vulnerable people
- Excellent organisational skills and ability to prioritise and plan ahead
- Working with sensitive information and protecting confidentiality
- Excellent communication skills
Desirable
- Knowledge of the application of administrative systems and programmes in healthcare
Qualifications and training
Essential
- Educated to GCSE level English and Maths or equivalent
- Competent operator of computers and software
Experience
Essential
- Proven experience of using Microsoft Office
- Ability to use own initiative/ work to deadlines
- Experience of working in a constantly changing environment
Desirable
- Experience of working in NHS or clinical setting
Person Specification
Knowledge and skills
Essential
- Understand working with vulnerable people
- Excellent organisational skills and ability to prioritise and plan ahead
- Working with sensitive information and protecting confidentiality
- Excellent communication skills
Desirable
- Knowledge of the application of administrative systems and programmes in healthcare
Qualifications and training
Essential
- Educated to GCSE level English and Maths or equivalent
- Competent operator of computers and software
Experience
Essential
- Proven experience of using Microsoft Office
- Ability to use own initiative/ work to deadlines
- Experience of working in a constantly changing environment
Desirable
- Experience of working in NHS or clinical setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Kings Brook Bedford
5 St Johns Street
Bedford
MK42 0AH
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
Kings Brook Bedford
5 St Johns Street
Bedford
MK42 0AH
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Healthcare Assistant
East of England Community Health and Care NHS Trust (Cambridge) View all jobs
Posted 29 day(s) ago
Reference: 448-AMB-8298232
Job summary
An exciting opportunity has arisen to join the team within iCaSH Bedfordshire working across both sites at Bedford Kingsbrook and Grove View in Dunstable. You will be working within our multi-disciplinary team including clinical and outreach teams.
We are looking for someone who is enthusiastic, enjoys providing excellent care and ensure patients are always put first. We want someone who wants to learn and develop.
Good time management skills and the ability to thrive in a busy environment are key. Excellent written & verbal communication abilities are a must. You will also maintain privacy, confidentiality, dignity, and ensure the patient is well looked after.
The post holder will support the delivery of healthcare for patients attending the integrated contraception and sexual health (iCaSH) service which is part of East of England Community Health and Care NHS Trust (EEC). This may include the supporting of patients who present with sexually transmitted infections, HIV/AIDS, contraception requirements and/or any other sexual health related problems.
Working Pattern: 22.5 hours per week, Wednesday 12-8pm, Thursday 9-5pm and Friday 9-5pm. Saturday on rotation 0900-1300 with half day off in that week to work across Bedford and Grove view site. Must be willing to travel.
Should we receive a high number of applications we reserve the right to close this vacancy at any point after 1st October 2026
Main duties of the job
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Following training, provide a phlebotomy service for patients attending the services.To participate in outreach and support health promotion events when requested.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.
Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum, pro-rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
448-AMB-8298232
Job locations
iCash Kingsbrook Bedford and Grove View Dunstable
Bedford
MK42 0AH
United Kingdom
Job description
Job responsibilities
The post holder must at all times, carry out his/her duties with regard to EEC NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
Job description
Job responsibilities
The post holder must at all times, carry out his/her duties with regard to EEC NHS Trust Workforce Diversity and Inclusion Policy.
To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.
All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.
This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.
Person Specification
Qualifications and Training
Essential
- Evidence of good standard of general education including basic literacy and numeracy skills.
- Care Certificate or willingness to undertake at the earliest opportunity upon recruitment to post.
Desirable
- Level 2 or 3 qualification in Health & Social Care or equivalent.
- Sexually Transmitted Infection Foundation (STIF) course - Core.
Experience
Essential
- Experience of working in a health care environment.
- Experience of working with the public.
Desirable
- Recent experience of working in a sexual and reproductive health service or equivalent
- Experience of working as part of a multidisciplinary team.
Knowledge and Skills
Essential
- Able to perform the full range of duties the role requires and dexterity to perform clinical duties.
- Competent in phlebotomy/venepuncture or willingness to train.
- Ability to work under pressure.
Desirable
- Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings.
Safeguarding
Essential
- Demonstrates understanding of safeguarding issues.
Person Specification
Qualifications and Training
Essential
- Evidence of good standard of general education including basic literacy and numeracy skills.
- Care Certificate or willingness to undertake at the earliest opportunity upon recruitment to post.
Desirable
- Level 2 or 3 qualification in Health & Social Care or equivalent.
- Sexually Transmitted Infection Foundation (STIF) course - Core.
Experience
Essential
- Experience of working in a health care environment.
- Experience of working with the public.
Desirable
- Recent experience of working in a sexual and reproductive health service or equivalent
- Experience of working as part of a multidisciplinary team.
Knowledge and Skills
Essential
- Able to perform the full range of duties the role requires and dexterity to perform clinical duties.
- Competent in phlebotomy/venepuncture or willingness to train.
- Ability to work under pressure.
Desirable
- Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings.
Safeguarding
Essential
- Demonstrates understanding of safeguarding issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
iCash Kingsbrook Bedford and Grove View Dunstable
Bedford
MK42 0AH
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust (Cambridge)
Address
iCash Kingsbrook Bedford and Grove View Dunstable
Bedford
MK42 0AH
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
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Senior UCR Care Nurse
East of England Community Health and Care NHS Trust View all jobs
Posted 29 day(s) ago
Reference: 839-8314328-GP
Job summary
To lead in the delivery of high standards of health care to patients within their own place of residence by assessing, planning, implementing, and evaluating care in order to prevent avoidable admission to hospital and facilitating early supported discharge.You will be expected to lead conversations with the wider Urgent Community Response (UCR) Multidisciplinary Team (MDT) on a regular basis enabling safe, appropriate and patient centred care to be delivered to this complex patient group.
This role will predominantly involve face to face nursing care and assessment within a patient's usual place of residence.This is a 7 day a week service and some weekend working will be expected. Hours of service delivery are 8am-8pm 365 days per year
Main duties of the job
As part of the Urgent Community Response Care Team you will be required:o To work within the Urgent Community Response Team to prevent unnecessary admission to hospital.o To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/orrehabilitation needs, to achieve quality of life and independence plus prevent avoidable admission where possible.o To act as the patients advocate, facilitating choice and patient empowerment.o To provide evidence based clinical/therapeutic interventions based on "best practice".o To work within the Urgent Community Response Team to support earlydischarge from hospital.o To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
839-8314328-GP
Job locations
St James Clinic
Extons Rd
Kings Lynn
PE30 5NU
United Kingdom
Job description
Job responsibilities
The post holder will:1. Assess, plan, implement and evaluate all aspects of patient care, and developtreatment/care pathways that may need to be delivered from a range of options.2. Follow a holistic assessment, devise an individualised care pathway for eachpatient, modifying it as required.3. Be aware of Assistive Technology and utilise where required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosisand treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mentalcapacity impairment and other difficulties in comprehension, explanationsrequire adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers,incorporating motivation, encouragement and confidence building to enablepatients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health careprofessionals and the voluntary sector to ensure identified needs are met andcare co-ordinated appropriately.8. Be required to undertake risk assessments and act upon them appropriately.9. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. GoldStandard Framework.10.Plan and organise specialist services within the Urgent Community ResponseTeam.11.Ensure activity data and clinical information is recorded on SystmOne andcompleted on a daily basis.12.Demonstrate dexterity and co-ordination when using specialist equipment andfine tools, advanced sensory skills, manual and mobilising skills.
Job description
Job responsibilities
The post holder will:1. Assess, plan, implement and evaluate all aspects of patient care, and developtreatment/care pathways that may need to be delivered from a range of options.2. Follow a holistic assessment, devise an individualised care pathway for eachpatient, modifying it as required.3. Be aware of Assistive Technology and utilise where required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosisand treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mentalcapacity impairment and other difficulties in comprehension, explanationsrequire adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers,incorporating motivation, encouragement and confidence building to enablepatients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health careprofessionals and the voluntary sector to ensure identified needs are met andcare co-ordinated appropriately.8. Be required to undertake risk assessments and act upon them appropriately.9. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. GoldStandard Framework.10.Plan and organise specialist services within the Urgent Community ResponseTeam.11.Ensure activity data and clinical information is recorded on SystmOne andcompleted on a daily basis.12.Demonstrate dexterity and co-ordination when using specialist equipment andfine tools, advanced sensory skills, manual and mobilising skills.
Person Specification
Qualifications
Essential
- Registered general nurse
- Current NMC registration
- Evidence of continuing professional development
- Diploma or 1st level degree in Nursing or equivalent
Desirable
- Consultation skills
Experience
Essential
- Evidence of working at band 5 level within the community setting
- Knowledge of additional specialist areas through in-house training & short courses
Desirable
- Admission Avoidance experience
- Cannulation and IV therapy administration
Skills
Essential
- Good communicator
- Highly motivated
- Able to provide high standards of care
- Tact & diplomacy
- Empathy & sensitivity
- Ability to use own initiative
- Ability to manage stressful situations
- Concentrate when undertaking patient care & inputting data/patient records
- A team player
- Work flexibly to accommodate patient/service needs
Communication
Essential
- Good communication skills
- Good observational & reporting skills
- Good interpersonal skills
Personal and people development
Essential
- Professional appearance
- Be able to kneel, bend & stoop, and work in cramped environments, manoeuvre limbs of around 5-6 kg, manoeuvre patients using handling aids
- Be reliable
Personal attributes
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Other
Essential
- Must hold full and valid and driving licence and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
- The post holder be required to work shifts over a seven day period
- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary
Person Specification
Qualifications
Essential
- Registered general nurse
- Current NMC registration
- Evidence of continuing professional development
- Diploma or 1st level degree in Nursing or equivalent
Desirable
- Consultation skills
Experience
Essential
- Evidence of working at band 5 level within the community setting
- Knowledge of additional specialist areas through in-house training & short courses
Desirable
- Admission Avoidance experience
- Cannulation and IV therapy administration
Skills
Essential
- Good communicator
- Highly motivated
- Able to provide high standards of care
- Tact & diplomacy
- Empathy & sensitivity
- Ability to use own initiative
- Ability to manage stressful situations
- Concentrate when undertaking patient care & inputting data/patient records
- A team player
- Work flexibly to accommodate patient/service needs
Communication
Essential
- Good communication skills
- Good observational & reporting skills
- Good interpersonal skills
Personal and people development
Essential
- Professional appearance
- Be able to kneel, bend & stoop, and work in cramped environments, manoeuvre limbs of around 5-6 kg, manoeuvre patients using handling aids
- Be reliable
Personal attributes
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Other
Essential
- Must hold full and valid and driving licence and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
- The post holder be required to work shifts over a seven day period
- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
St James Clinic
Extons Rd
Kings Lynn
PE30 5NU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
St James Clinic
Extons Rd
Kings Lynn
PE30 5NU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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