Job description

Job responsibilities

The postholder will provide strategic and operational management of specialist Estates and Facilities services delivered through contracted providers, ensuring services are safe, effective, compliant, and aligned with the Trust's objectives. The role combines responsibility for contract management, compliance assurance, technical oversight, CAFM system management, financial control, governance, risk management, supply chain operations, and continuous service improvement to support the delivery of high-quality estates and facilities services across the organisation.

The postholder will ensure that all contracted services operate in compliance with statutory legislation, NHS Health Technical Memoranda (HTMs), Health Building Notes (HBNs), Trust policies, and industry best practice. They will establish and maintain effective compliance monitoring arrangements, audit programmes, evidence records, and assurance processes to ensure contractual obligations, regulatory requirements, and quality standards are consistently achieved. They will support internal and external audits, inspections, and accreditation processes, ensuring services remain inspection-ready and that improvement actions are implemented and monitored to completion.

The role will provide technical oversight of specialist estates and facilities contracts, ensuring services are delivered in accordance with agreed specifications, legislation, NHS guidance, industry standards, and contractual requirements. The postholder will review technical reports, maintenance records, performance information, statutory compliance documentation, and audit findings to ensure services are delivered safely, effectively, and efficiently. They will monitor contractor performance against agreed KPIs, SLAs, and quality standards, identifying opportunities for service improvement and implementing corrective actions where required.

The postholder will lead the management and development of the Trust's Computer Aided Facilities Management (CAFM) system, ensuring that maintenance activities, statutory inspections, compliance records, contractor data, performance measures, and service schedules are accurately recorded and maintained. They will oversee the integration of contractual requirements and compliance documentation into the CAFM platform, develop reporting and workflow processes, and utilise system data to support service planning, performance management, resource allocation, operational decision-making, and compliance assurance.

A key aspect of the role will involve the management of specialist facilities infrastructure and assets, supporting asset lifecycle planning, infrastructure resilience, business continuity, and capital investment programmes. The postholder will contribute technical expertise to long-term asset management strategies and ensure critical assets are appropriately monitored and maintained to support regulatory compliance and operational continuity.

The postholder will establish and maintain robust contract monitoring and assurance frameworks, leading regular performance reviews, service meetings, compliance reporting, and contractual governance activities. Acting as a key liaison between Estates and Facilities, Procurement, contractors, and operational stakeholders, they will promote effective partnership working, resolve service issues, and drive continuous improvement initiatives. They will also support the development of technical specifications, tender documentation, procurement exercises, and business cases, ensuring services deliver value for money whilst meeting operational and compliance requirements.

The role will have responsibility for stores and supply chain operations, ensuring the effective management of stock, materials, consumables, and equipment required to support service delivery. This will include oversight of inventory management systems, procurement processes, storage compliance, supplier performance, and stock control arrangements. The postholder will ensure compliance with procurement legislation, health and safety requirements, and Trust governance standards while minimising waste, controlling costs, and maintaining operational resilience.

Working closely with the Estates Manager, the postholder will contribute to budget planning, financial forecasting, expenditure monitoring, and financial reporting across specialist contracted services. They will monitor contractual expenditure, support value-for-money assessments, identify efficiency opportunities, and contribute to business cases and investment proposals. The role will provide financial analysis and management information to support effective decision-making and continuous improvement.

The postholder will provide leadership and management to a small team of administrative, logistics, and support staff, ensuring staff receive appropriate supervision, coaching, training, and development opportunities. They will promote high standards of professionalism, customer service, accountability, inclusion, and continuous improvement, creating a positive working environment aligned to Trust values and objectives.

The role will be responsible for producing accurate and timely reports relating to contract performance, compliance activity, financial performance, operational risks, and service outcomes. The postholder will analyse performance trends, identify areas of risk and improvement, and present information to senior managers, governance groups, and Trust committees to support effective oversight and assurance.

Governance and risk management will underpin all aspects of the role. The postholder will identify, assess, manage, and report risks associated with estates and facilities services, ensuring appropriate mitigation plans are in place. They will support business continuity planning, incident management, investigations, and lessons learned reviews, providing technical expertise and assurance where service failures, compliance breaches, or operational incidents occur.

The postholder will maintain strong professional relationships with internal and external stakeholders, including contractors, clinical teams, operational managers, procurement colleagues, regulators, and partner organisations. They will represent the Estates and Facilities department at meetings, working groups, project boards, and Trust committees as required, promoting collaborative working and continuous service improvement.

The postholder will maintain an ongoing commitment to professional development, ensuring knowledge remains current in relation to estates legislation, NHS guidance, contract management, CAFM systems, procurement regulations, compliance standards, and emerging technologies. They will support innovation, learning, and best practice across the department and will undertake any other duties consistent with the grade and responsibilities of the role as delegated by the Estates Manager to support the effective delivery of Estates and Facilities services.

Person Specification

Education and qualifications

Essential

• Bachelor's Degree (or equivalent qualification or experience) in Hard FM, Estates Management, Engineering, or Compliance.
• City & Guilds 2079 -11 Cat 1 Safe Handling of Refrigerants City and Guilds 6187, 6090 or 7189 Refrigeration and Air Conditioning NVQ Level 2 / Level 3 City and Guilds F Gas Compliance

Desirable

• Prince2 Foundation / Practitioner certification.
• Mechanical to Electrical Conversion (MEC) desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

Chelsea London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Purpose of the Post

We are looking for an ambitious, self-motivated data specialist with strong SQL, data handling and analytical skills to help manage and develop two large longitudinal databases: the established UK National Neonatal Research Database; NNRD and the newly established International Neonatal Research Database.

The successful candidate will join Professor Modis Neonatal Research Group based at the Chelsea and Westminster campus of Imperial College London. This is a multi-professional group of around 20 staff and students. The post holder will work closely with senior clinicians, other analysts, and the Senior Data Analyst. They will take a supportive role in data curation, managing and developing the databases. They will also contribute to research conducted by the Group.

Professor Modi and her group established the NNRD in 2007. This holds operational clinical information captured in the course of clinical care, as a national resource to support health services evaluations and research.Data in the NNRD comprise the Neonatal Data Set (an approved NHS information standard) and includes demographic details, and daily records of interventions and treatments throughout the neonatal in-patient stay, information on diagnoses and outcomes, and follow-up health status at age two-years. All neonatal units in England, Wales and Scotland submit data to the NNRD through their data entry supplier.

The appointee will also be responsible for developing and curating interactive PowerBI visualisation tools. There is ample opportunity for additional involvement in the wider areas of work of the Group, commensurate with the interests and career aspirations of the successful candidate.

Further details of the Neonatal Data Analysis Unit and of the National Neonatal Research Database at https://www.imperial.ac.uk/neonatal-data-analysis-unit/

This is a full-time position, but part-time applicants will be considered if they match the person specification. The post is subject to probationary review after 3 months. S/he will be expected to play a full and active role in the academic life of the Neonatal Research Group.

Key working relationships in this post will include: the Neonatal Research Group staff and students; Imperial Clinical Trials Unit; Chelsea & Westminster NHS Foundation Trust Information Technology Department; Imperial College London Information Technology Department and international collaborators.

Key Working Relationships (internal):

• Members of the Neonatal Medicine Research Group
• Imperial College London Information Technology Department
• Imperial Clinical Trials Unit Research Manager
• Imperial College Healthcare NHS Trust
• Chelsea and Westminster Hospital NHS Foundation Trust
• Other Departments within Imperial College and Chelsea and Westminster

Key Working Relationships (external):

• Health Data Research UK Team
• National and international stakeholders

Roles and responsibilities

• Assisting with maintaining the UK National Neonatal Research Database (NNRD) and the International Neonatal Research Database
• Managing the Group data servers (Linux)
• Managing online PowerBI tools

Liaison as required with the IT departments of Chelsea & Westminster Hospital and Imperial College London

Liaison as required with the Imperial Clinical Trials Unit on research projects involving electronic data

• Working closely with neonatal medicine research group staff and students

Providing data management support for research studies using the NNRD and other databases

• Contributing to the wider work of the Neonatal Research Group
• Conducting data queries
• Preparation of datasets ready for statistical analysis
• Production of data models for data dictionaries
• Contribution to the intellectual life of the department
• Contribution to the preparation of manuscripts for publication
• Active participation in meetings
• To comply with confidentiality agreements and the Data Protection Act
• Timely execution of work

Other Duties

Attend relevant meetings

Undertake any necessary training and/or development

Other duties commensurate with the grade of the post as directed by line manager

Observe and comply with all organisational policies and regulations, including policies and procedures on Confidentiality, Conflict of Interest, Data Protection, Equal Opportunities, Financial Regulations, Health and Safety, Information Technology, Private Engagements and Register of Interests, and Smoking

Undertake specific safety responsibilities relevant to individual roles, as set out by the organisation

Person Specification

Exp & Qualifications

Essential

• Qualifications
• Data Management Experience
• Health Service Experience

Sklls & Knowledge

Essential

• Analytical and problem-solving skills
• Ability to prioritise and manage own work load
• Familiarity with patient confidentiality issues (inc GDPR)

Desirable

• EDC systems (OpenClinica, RedCap, Open Data Kit)
• Cloud technologies such as Azure
• Basic statistical techniques to analyse observational data

Personal Qualities

Essential

• Works well under pressure
• Enthusiastic and self-motivated
• Excellent attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To demonstrate perspective taking when dealing with patients, customers and fellow staff alike so that all views are understood and considered

To undertake all radiographic duties efficiently and to the highest quality standards.

To ensure that all patients receive the best possible standard of care.

Commitment to ensuring own development by exposing self to all necessary modalities at Chelsea and Westminster Hospital.

Assist with practical training of junior staff and student radiographers, acting as a role model through leading by example.

Communicate with other staff members to ensure the smooth running of the directorate.

Participate in the out of hours shift rota as required.

The post holder will be required to actively participate in a periodic professional development review, in accordance with Trust guidelines.

To undertake any other duties which may be appropriate to the post.

To offer an initial assessment and interpretation of images produced by themselves or more junior staff in the course of their role.

Person Specification

Essential and Desirable

Essential

• BSc (Hons) Radiography / DCR (R) or accepted international equivalent
• HCPC registration
• Putting patients first
• Broad general imaging experience at radiographer level
• Proven acumen for approaching all situations with an open mind and 'can-do' attitude
• Able to work well in a complex team
• Up-to-date technical knowledge
• Ability to make decisions
• Interest and willingness in teaching/training
• Punctual
• Ability to make decisions

Desirable

• Member of SOR
• Interest in further study and CPD including research
• Quality Improvement (QI), transformation or innovation training
• Competent in specialist techniques such as CT cardiac scans and CT interventional procedures
• Student supervision responsibilities
• IV cannulation trained and competent
• Broad general radiography experience at student / radiographer level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To undertake initial investigation into non-conformances reports as instructed

2. To use manual dexterity and concentration for the disassembly and reassembly of the reusable medical devices in accordance with Manufacturers instructions

3. To operate decontamination equipment and carry out routine tests in accordance with the Planned Preventative Maintenance Schedules, Quality Standards and Guidance

4. Attend regular departmental team meetings.

5. To attend any training as required.

6. To undertake duties consistent with the responsibility of the grade and needs of the service

7. Required to work weekends, bank holidays and participate in the departments on-call schedule.

Person Specification

desirable

Desirable

• Experience of working with the NHS

Essential

Essential

• Putting patients first
• Knowledge of surgical instruments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Roles and responsibilities1. STORES AND DISTRIBUTION Print off or fill stock requisitions for other pharmacy locations orwards/clinical areas of the hospital/outside units. To be able to prioritise, organise and plan daily workload to meet servicerequirements and acting as team lead to ensure work is completed on thedistribution and good receipt areas equitably Participate in the topping up of stock drugs to wards and other clinical areasagainst a predefined stock list. Providing feedback to ward pharmacist / MMT staff on ward stock includingareas of overstock or increased need. Issue stock items to wards/clinical areas via the pharmacy computer system. Perform repetitive lifting of pharmaceutical products and transport boxesaccording to Health & Safety principles. Unpack, check, count, handle, book in and put away deliveries receivedinto the pharmacy store in an accurate manner. Match deliveries received against paperwork and query any discrepancies(with the supplier or pharmacy procurement staff where relevant). Assist with stock control including expiry date checking on a regular basis Daily stock checks completed - and discrepancies are investigated, stockrotation and returns accurately. Empty returned ward boxes and return stock (via the pharmacy computersystem) or dispose of unsuitable pharmaceuticals where relevant andaccording to procedure. Ensure all pharmaceutical products are stored securely and meet safecustody requirements. Assist in monitoring of all aspects of stores where necessary (includingcold store temperatures). File all records appropriately and according to procedure. To assist and maintain procedures and contribute to the development of theservice Escalate any medicines shortage issues on the wards or in stores, to theappropriate person. Monitor and investigate discrepancies. Maintain major incident box stock including expiries and change to contents wheninstructedSenior Rotational Pharmacy Assistant Job Description Jan 2025 Page 15 General housekeeping and troubleshooting of ROWA For medical gas cylinders perform a physical count and report this to thepurchasing office for the 2 medical gas cylinder stores on site2. DISPENSARY Ensure dispensary areas are kept clean and tidy and shelves/other relevant areasare cleaned according to the department schedule. Ensure dispensary areas are sufficiently stocked with all sundries (leaflets, cards,bottles, bags). Filing prescriptions and other paperwork and archiving as required. Undertake labelling and dispensing duties according to procedure. Perform all necessary logging in of inpatient and discharge prescriptions andrecord logging out times for relevant parts of the dispensing process using PatientTracker System. Assist in ensuring dispensary workload is managed in order, or according to priorityusing the Patient Tracker System. Hand out and dispense prescriptions where necessary according to procedure. Answer the telephone promptly and courteously, referring relevant calls efficientlywhere necessary. To have a working knowledge of all relevant pharmacy systems: JAC, TMS (PatientTracking System) and Cerner. Dispense in the Inpatient Dispensary. General housekeeping and troubleshooting of ROWA Carry out monitoring and recording of dispensary fridge and ambient temperatures Stock control management including putting stock away received from stores,rotating stock/checking expiries where relevant and performing stock controlcounts. Sort, count, compile and, where relevant, dispose of unsuitable medication returns.Senior Rotational Pharmacy Assistant Job Description Jan 2025 Page 163. OTHER Participation in weekend/Bank Holiday and other department rotas in accordancewith the needs of the service. Participation in annual appraisals/PDP and performance review initiatives of theTrust. Undertake all statutory and mandatory training and relevant updates in accordancewith Trust requirements. Participation in other training initiatives to meet individual and departmentalrequirements relevant to the post and the pharmacy service. Complies with all other departmental and Trust policies. Undertakes any other duties required by the section/team leaders, principalpharmacists or the Chief PharmacistThis job description may be subject to change according to the varying needs of theservice. Such changes will be made after discussion between the post holder andhis/her manager.All duties must be carried out under supervision or within Trust policy and procedure.You must never undertake any duties that are outside your area of skill or knowledgelevel. If you are unsure you must seek clarification from a more senior member ofstaff

Person Specification

GCSE maths and english

Essential

• GCSE (or equivalent) grade 4 and above

Desirable

• Pharmacy experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception:

• Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients queries where possible and directing them accordingly
• Ensure the reception areas are always mannedInteract with patients and relatives in a sensitive and empathetic manner
• Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns.
• Record appointments agreed in community settings on the system within 24 working hours
• Assist patients to locate their relatives who are current inpatients
• Assist patients to use the electronic check in service updating demographics where necessary

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Person Specification

Education & Qualification

Essential

• Educated to GCSE level or equivalent
• English & Mathematics GCSE or equivalent

Desirable

• Able to use hospital patient administration system

Experience

Essential

• Previous clerical experience including computer use
• Experience of working within a customer-driven service
• Experience of front of house (Reception)

Desirable

• Working in NHS or other health environment

Personal Skills

Essential

• Be able to prioritise your workload
• Be friendly and smile at all times when greeting visitors/patients
• Be a good team player

Skills and knowledge

Essential

• PC skills
• Ability to work under supervision as part of a team
• Good organisational skills in order to plan and prioritise workload Willing to learn new systems
• Ability to communicate clearly and politely with a wide range of people including the general public and work colleagues at all levels.
• Knowledge of filing systems
• Able to file accurately and pay attention to detail.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception:

• Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients queries where possible and directing them accordingly
• Ensure the reception areas are always mannedInteract with patients and relatives in a sensitive and empathetic manner
• Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns.
• Record appointments agreed in community settings on the system within 24 working hours
• Assist patients to locate their relatives who are current inpatients
• Assist patients to use the electronic check in service updating demographics where necessary

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Person Specification

Education & Qualification

Essential

• Educated to GCSE level or equivalent
• English & Mathematics GCSE or equivalent

Desirable

• Able to use hospital patient administration system

Experience

Essential

• Previous clerical experience including computer use
• Experience of working within a customer-driven service
• Experience of front of house (Reception)

Desirable

• Working in NHS or other health environment

Personal Skills

Essential

• Be able to prioritise your workload
• Be friendly and smile at all times when greeting visitors/patients
• Be a good team player

Skills and knowledge

Essential

• PC skills
• Ability to work under supervision as part of a team
• Good organisational skills in order to plan and prioritise workload Willing to learn new systems
• Ability to communicate clearly and politely with a wide range of people including the general public and work colleagues at all levels.
• Knowledge of filing systems
• Able to file accurately and pay attention to detail.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

BUYING OFFICE

1. Supporting the processing of orders for medication supplies including assisting with sourcing urgent supplies.

2. Dealing with any out-of-stock queries and liaising with the relevant staff as appropriate.

3. Ensure that the daily stock count, the KTAKEM, occurs and any discrepancies are investigated and dealt with.

4. Support the buying office Purchasing Coordinator in dealing with any buying office related handover emails to ensure that any urgent issues are dealt with in a timely manner.

5. Ensure that all out of hours medicine purchases or supplies are processed and dealt with without delay.

6. Investigate manufacturers delays, updating the list of delays and ensuring all relevant staff are informed.

7. Receiving, checking and booking in deliveries of controlled drugs when they arrive to fulfil legislative requirements.

8. Storing goods safely and correctly in the appropriate areas of the pharmacy.

9. Dealing with queries from staff and other hospital staff relating to product delays, delivery times and orders.

10. Follow up outstanding orders to ensure that stock is delivered promptly and avoid out of stock situations. Place orders with alternative suppliers if necessary.

11. Ensuring stock levels of all products are accurate and supporting the appropriate ordering of stock.

12. Ensure that contracts are adhered to and return any over ordered or unwanted goods in order to avoid finance penalties.

13. Check the ONOTR report. This report is to be checked every month for outstanding orders that have not been delivered or received onto JAC.

14. Participate in robot loading and goods receipt duties if required.

15. Undertaking any specific projects in accordance with objectives set by the Buying Office and goods Receipt Manager.

16. Support the Procurement and Distribution Manager in dealing with drug recalls where required.

17. Ensure that the electronic ordering system (Medecator) is utilised to maximum efficiency to maintain reduced ordering costs in line with regional procurement guidance.

18. Assist in the maintenance of computer files in regard to purchasing and invoicing.

19. Ensure that urgent deliveries of medicines (e.g. from other hospitals, alternative suppliers via taxi / courier service) are arranged within the required timescales and when appropriate.

20. To participate in implementing and maintaining national, regional, consortium and Trust local purchasing contracts.

21. Ensure the slow-moving report is checked weekly to identify any slow moving items preventing stock wastage.

22. Support the implementation of new policies and procedures within the purchasing and goods receipt area and contribute to the development of new systems of working.

23. Assist with the training and inducting of rotational technicians, pre-registration trainee technicians and pre-registration pharmacists in all aspects of the purchasing function.

24. Maintain good and open channels of communication with all suppliers to ensure that all aspects of purchasing are dealt with effectively.

25. To participate and support the goods receipt team.

26. Establish and maintain clerical filing systems for the buying office to ensure efficiently in all procedures and processes and the completion of work in a timely manner.

27. Participate in the pharmacy ward top up service to wards, clinics, and departments as part of the pharmacy top up service.

28. Return stock or dispose of any medicines returned from wards or departments.

GENERAL DUTIES

29. Attend and participate in departmental meetings.

30. Participate in service audits as required.

31. Support the buying office to ensure that all monthly tasks are completed for budgets and finance reports to remain correct. This will include ensuring all TPN, medical gases, and consumable orders are booked onto JAC correctly in time for end of month booking out.

32. Follow relevant procedures for each rotation, including adherence to GMP, orange guide and COSHH regulations etc. to deliver the service in a safe and effective manner.

33. Undertake any other duties as reasonably required by the Chief Pharmacist.

COMMUNICATION

34. Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.

35. Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language culture, understanding or physical or mental health conditions.

36. These duties are not exhaustive and will be reviewed with the post holder, allowing for amendments with the broad scope and band level of the role.

Person Specification

Education and Qualifications

Essential

• GCSE or equivalent in Maths and English
• NVQ Level 2 in Pharmacy Services

Desirable

• Specialist purchasing qualifications e.g. the Chartered Institute of Purchasing and Supply Foundation course
• GCSE Science or equivalent

Experience

Essential

• Proven record of procurement work experience
• Experience of dealing with service audit
• Experience of investigating stock level discrepancies
• Experience of using electronic ordering system

Desirable

• Proven record of procurement work experience within a hospital setting
• Implementation of procedures

Skills and Knowledge

Essential

• Ability to organise and prioritise daily tasks
• IT literate

Personal Qualities

Essential

• Enthusiasm for position
• Works well under pressure

Trust Values

Essential

• Understanding and knowledge of PROUD values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)