Job description

Job responsibilities

To provide comprehensive administration and secretarial support to the multidisciplinary teams or departments and the system-wide multi-disciplinary team.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent proactive organisational skills to support the Team in its work.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Rio).

They will possess excellent working knowledge of Rio and all Microsoft Office systems including Word and Excel.

The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes.

They will need to be able to work proactively and effectively within a team and share work streams where appropriate.

Their work is managed rather than supervised and they are accountable for their own actions.

Their manager is available for reference but generally, they will manage their own workload and time management.

There may be a requirement to provide supervision to support administrators or apprentice posts.

Liaise with a wide range of stakeholders, both internal to the organization and external, including:

Medical Staff Multidisciplinary Teams (Community or Inpatient) Services Users and Carers Health and Social Care teams Third sector/voluntary agencies Community groups and local authority provision Other statutory agencies e.g. Police, Ministry of Justice etc. Providing Secretarial support to named Medical Staff/management team.

Utilise written and verbal communication skills to connect with a wide range of people, including outside agencies, requiring tact and persuasive skills where there may be barriers to understanding or agreement.

Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc.

Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. The provision of and updating of patient notes, collation of information for transfer of care etc. This may include sensitive information.

Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective.

To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items.

To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner.

Exercise judgement when dealing with patient enquiries, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc.

Escalating issues to the Lead Clinical Services Administrator as appropriate.

Arrange meetings and appointments for members of the team, negotiating diary conflicts and competing priorities as appropriate. Including the scheduling ofConsultant Clinic AppointmentsTribunalsRoom BookingsOther bookings as required

Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the RiO system.

The post holder will order stationery and other necessary items for the team via the procurement system. May be responsible for petty cash float/handling.

Supporting the induction of new staff members as required.

Produce confidential correspondence and reports on a frequent basis.Maintain efficient and effective electronic filing system/, Internet, Intranet, patient records to access and extract information as needed.Take and distribute formal minutes as necessary.

Clerical duties including photocopying and scanning.

Undertake surveys or audits as necessary to own work. May be asked to contribute to audit and research projects within the service to inform service development and standards.

Provide cover for colleagues when and where necessary.

Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met.

Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately.

Assist patients during incidental contact, to provide non-clinical advice or information to patients/relatives or carers.

Other tasks which are commensurate with the broad purpose and banding of the post.

Person Specification

Essential and Desirable

Essential

• Previous experience and proficiency in IT skills (including Word, Excel and MS office packages)
• NVQ Level 3 in Business and Administration or equivalent
• Excellent communication skills, both verbal and written
• Experience of working as part of a Team
• Experience of taking minutes of meetings

Desirable

• Experience of working in a Health or Social Care setting as an Administrator
• Demonstrates clear understanding of the principles of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Woodside, Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will need to have a full UK driving license, have access to a car and you will need car insurance for business use from the start date of this role (unless you have a disability as defined by the Equality Act 2010).

Please read the Full advert along with Job Description and Person Specification before applying for the role.

Please note that an application to University College London for the Children's Wellbeing Practitioner Post Graduate Diploma needs to be made alongside your application to the HCT CWP Service.

See the following website for course information: https://www.annafreud.org/training/postgraduate-study/ucl-postgraduate-programmes/child-and-young-persons-psychological-wellbeing-practice-pg-diploma/

Course application link: https://evision.ucl.ac.uk/urd/sits.urd/run/siw_ipp_lgn.login_enc?0qhYzuG1h9udTFM8i9sPhtGiUgIR6D6iP0QBDHq24aV3AVw8VNXRYxDmc3LlBtzaFHDKnOhbH0M=

We cannot make an offer of a job without a successful completed university application.

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.

HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.

Person Specification

Qualifications & Training

Essential

• Undergraduate degree, upper second class or above in Psychology or related subject (e.g., Education, Childhood development, Social Work etc), OR any subject with further training or experience in a relevant field (e.g., Teaching/TA; Learning Support; HCA; Youth Work; Counselling etc)
• Or relevant professional experience in CYP Mental Health/Education/Mentorship (to be considered on a case-by-case basis)

Desirable

• Other relevant undergraduate or postgraduate degree

Experience & Knowledge

Essential

• Evidence and experience of working with children and young people

Desirable

• Experience of working in child and young people mental health or related services e.g., school pastoral support
• Experience working in schools as a teacher, mentor, learning support assistant etc
• Experience of working with diverse populations e.g., ethnic minorities, neurodiverse CYP, those with additional needs and those from LGBTQIA+ communities
• Worked in a service where agreed targets in place to demonstrate outcomes

Skills and Abilities

Essential

• Ability to study as a self-motivated learner and implement training with appropriate support
• Demonstrates high standards in written and verbal communication
• Demonstrates ability to work well with other professionals/ colleagues
• Ability to personally manage a sensitive, traumatic and potentially emotionally distressing caseload.
• Ability and willingness to self-reflect, use feedback and adapt accordingly.
• Ability to manage own caseload and organise time across studies and in service practice

Desirable

• Proficient in a second language
• Experience of assessing mental health risk
• Demonstrate ability to present mental health psychoeducation to non-mental health audiences

Other

Essential

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
• Eligible to live and work in the UK
• Evidence of a commitment to accessibility, inclusion, and diversity
• Full, enhanced and current satisfactory DBS disclosure for the role. Please note if you do not have a current DBS, you will need to apply for one as part of the recruitment process if an offer is made.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Starfish House, Bowling Road, Sandridge Gate, Peace Children's Centre

3 North Road

Stevenage, Ware, St Albans, Watford

SG1 4AT

United Kingdom

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see Job Description attached, which details the responsibilities within this post.

The successful candidate will have experience of working with therapists and/or with children, and must be computer literate and able to demonstrate good working knowledge of a variety of computer systems and programmes. They will need to be enthusiastic and motivated, and have good communication, clinical reasoning and organisational skills. They must be a team player but be able to work autonomously and have the ability to champion the needs of patients.

If you are keen to be part of our well established and professional therapy team, we would love to hear from you. Please contact us for an informal chat and further details about this opportunity.

Please note: If theres high interest in this role, we may close applications earlier than the advertised deadline, so we encourage you to apply as soon as possible.

A full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.

HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.

Person Specification

Qualification and knowledge MAX 300 WORDS

Essential

• What is your specific, relevant experience of working with children or as a therapy assistant practitioner delivering physiotherapy and occupational therapy
• Documented evidence of formal knowledge and training to NVQ level 4 or equivalent relevant to role including knowledge in movement and anatomy, normal child development, and disorders and delays of child development.
• Demonstrate your understanding of Health and Safety, manual handling and risk awareness and the impacts of these on your work

Experience - MAX 350 WORDS

Essential

• Describe experiences you have in working with other professionals to support a child/young person
• Tell us how you have used patient record systems, programmes and computer systemsin your work
• Describe what experience you have in assisting with carrying out therapeutic techniques as delegated by the qualified therapist, including using medical equipment
• What is your experience of handling children and babies in a therapeutic manner, including using manual techniques

Skills and Abilities - MAX 200 WORDS

Essential

• Tell us how you have adapted your communication skills in order to work effectively with children, families or professionals
• Describe how you manage your workload and prioritise tasks
• Describe how you use problem solving skills to reach an appropriate solution or manage a situation.

Additional

Essential

• Have you previously worked within an NHS or educational environment? (YES/NO)
• Hold a full, valid UK driving licence and have access to a car unless the staff member has a disability as defined by the Equality Act 2010

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Danestrete Clinic

Stevenage

SG1 1HG

United Kingdom

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Deliver a Highly specialist clinical Service in the CRM department.
• Deliver highly specialist knowledge, implantation and follow-up clinics of multisite pacemakers and devices.
• Work as an independent Cardiac Scientist to deliver a high standard of care to all patients, utilising evidence-based practice to optimise service provision.
• Communicate complex information regarding CIED therapies to the wider MDT, providing support for those with specialist and non-specialist knowledge.
• Availability to participate in an on-call rota providing a 24-hour emergency service for CIED implant and follow up, troubleshooting device issues for both adult and paediatric patients.

Person Specification

Qualifications & Education

Essential

• oBSc in Healthcare Science (Cardiology) or equivalent, or MSc in Cardiac Science with HCPC registration, or working to Master's level in Cardiac Sciences, hold an equivalent qualification or have equivalent experience
• oState registration with the Academy of Healthcare Science (AHCS), Registration Council for Clinical Physiologists (RCCP) or Health and Care Professionals Council (HCPC)
• oA postgraduate professional qualification, in either British Heart Rhythm Society (BHRS) in Cardiac Implantable Electronic Devices (CIEDs) (examination and completed logbook), or international board of heart rhythm examiners (IBHRE) qualification
• oWorking to MSc level in Cardiac Science/Physiology (CRM) holding an equivalent qualification or with equivalent experience
• oHold an accredited Immediate life support resuscitation certificate

Desirable

• oAdvanced Life Support Resuscitation Certificate
• oTraining or mentorship qualification (TAQA, D32/33 or other)

Knowledge & Experience

Essential

• oHighly Specialised post-qualification experience as a Cardiac Physiologist within cardiac rhythm management field with evidence of continuing professional development and demonstrable competency
• oTeaching and assessing responsibilities, supporting development or act as a sponsor for Healthcare Science Cardiac Practitioners who wish to progress into Cardiac Scientist roles
• oCross site working including Freeman and RVI sites, as well as the Day Treatment Centre for device implants and troubleshooting issues
• oAttend and provide CIED support in MRI and Radiotherapy departments, triaging appropriate patients and working within the wider MDT
• oProvide expert advice to patients independently via physical and remote monitoring clinics and telephone consultation
• oIndependent clinical report writing and producing letters to medical teams and the wider MDT
• oEvidence of participation in practice, performing audits, involvement in research and in service development
• oExperience in a supervisory role

Desirable

• oImplanter experience for implantable loop recorders (ILRs)

Skills & Abilities

Essential

• oProven continuing professional development within specialist field of knowledge including skills such as: oAdvanced Experience and Highly specialist knowledge of all areas of cardiology, including all non-invasive procedures, haemodynamic assessments, interventional cardiac cath-lab procedures. oExpert knowledge of adult, paediatric, genetic and Congenital conduction disorders, arrhythmias and associated structural heart disease processes. oDelivering training to Clinical Physiologists/Practitioners/Scientists and trainees up to MSc level. oExpert level pacemaker, ICD and Cardiac Resynchronisation, Conduction system pacing, Subcutaneous ICD implant and follow up. oDeliver expert knowledge to surgical team during epicardial CIED implant procedures. oOperating a range of computerised system during programming of CIEDs. oCompetent to perform out of hours emergency (on call) duties where required
• oGood interpersonal and communication skills

Desirable

• oComputer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

This is a permanent post based across Hertfordshire. The base will be agreed to meet service needs and demand. There might also be an opportunity for a proportion of your time to be home working (to be discussed with your manager).

For this role you will need to have a full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010)

Please refer to the attached job description and person specification for more specific information about this role.

Are you interested in developing your skills further? If so, apply now to be part of this friendly and forward-thinking Trust.

Full time/part time working patterns/secondments will be considered.

Interviews to be held on 8th October2026

For further details / informal visits contact:

Sarah Cole, Clinical Psychologist. [email protected]

Laura Jackson, East & North Herts Team Lead. [email protected]

Person Specification

Qualifications and training

Essential

• An upper second class honours degree or higher in psychology.
• Entitlement to graduate membership of the British Psychological Society.

Desirable

• Training in Autism Spectrum Disorder

Experience and Knowledge

Essential

• Experience as an Assistant Psychologist or Honorary Assistant Psychologist
• Experience of working with people with Autism Spectrum Disorder
• Experience of working with individuals who are non-verbal or who have significant communication difficulties.
• An ability to apply existing psychological knowledge to caseload population.

Desirable

• Experience of multi-disciplinary team working
• Experience of undertaking clinical audit.

Skilles and Abilities

Essential

• Practical computing skills including the use of databases and spreadsheets.

Desirable

• High standard of report writing.

Personal Qualities

Essential

• Ability to accept and use supervision appropriately and effectively.

Other Requirements

Essential

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Howard Court

14 Tewin Road

Welwyn Garden City

AL7 4LU

United Kingdom

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see Job Description attached, which details the responsibilities within this post.

The Experts at Hand offer is designed to:

strengthen the ability of mainstream settings to identify and meet needs earlier

support children and young people without having to rely on intensive individual referrals

be delivered in and alongside mainstream settings, bringing health and education expertise closer to where children and young people are

support settings to deliver highquality inclusive practice consistently

focus primarily on group, class or wholesetting approaches

Please click on the link below for further information:

Experts at Hand: what those leading and working in mainstream settings need to know - GOV.UK

The Experts at Hand model will help our Childrens SLT Service to continue to build on our strengths and the excellent support services we already have in place. We have a very successful model of SLT Education leads across each of our 9 DSPL areas in Hertfordshire, who provide systemic support to schools. We currently have Early Years Band 7 SLTs in post currently who are offering fantastic support to our wider childrens workforce but we want to build on our model and create more roles for Early Years so that we can continue to focus on creating the best outcomes for children.

If you are passionate about offering universal, targeted and specialist support to children/families and are committed delivering on the Experts at Hand model, then please do apply. We welcome informal conversations and informal visits, so please do get in touch. You can contact Anneka Wilson, Clinical Quality Leads for SLT, by using this email address: [email protected]

HCT provides integrated Speech and Language Therapy, Occupational Therapy and Physiotherapy Services for families across the county of Hertfordshire. Our CYPT integrated service provides opportunities for joint working and training, and shared learning amongst each profession.

Our CYP Therapies service is jointly commissioned by health and education, allowing us to provide a seamless pathway of care from early years through to schools, specialist provisions and further education settings. We have excellent joint working relationships with our partners in education and a wide range of stakeholders, and we work in partnership with them to deliver interventions at Universal, Targeted and Specialist levels across Hertfordshire.

We pride ourselves on the support we provide to staff. As a Highly Specialist SLT you will have the opportunity to facilitate professional supervision groups and provide managerial supervision to less experienced colleagues.

A staff member who has recently joined the CYP Therapies service has said the following:

I love working in CYPT/HCT - everyone in the team is super dedicated. There is strong management support, but also space for being flexible and creative to meet childrens needs; innovation & good practice is valued and encouraged. I enjoy & appreciate the robust supervision structures, training in supervision & coaching, and the many opportunities for personal development and learning, including for example in-house training days and tutorials. I have worked in many teams across Hertfordshire, all without exception friendly and welcoming. There is an ethos of peer support and encouragement & sharing learning; everyone works hard but there is a sense of belonging and always time for a quick chat and plenty of laughs. I feel valued here and I value my lovely colleagues and the fabulous children & young people we work with.

Applications for full time and part time work will be considered. A full valid driving license and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

In addition to the basic salary, this post attracts a High Cost Area Supplement of 5% of basic salary subject to a minimum payment of £1,346 and a maximum payment of £2,270 per annum (pro rata where applicable and dependent on base location).

Interview date is set for 5th October 2026.

Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all its staff to be vaccinated as this remains the best line of defence against COVID-19.

Person Specification

Qualifications and Training

Essential

• Recognised Speech & Language Therapy Degree Qualification or equivalent (Post Graduate Diploma or MSc in Speech & Language Therapy)
• Evidence of post qualifying training and/or equivalent experience to maintain and develop highly specialist knowledge in area of specialism
• Registered to practice with Health and Care Professionals Council (HCPC)
• Registered member of Royal College of Speech and Language Therapists, Membership of relevant CEN

Experience and Knowledge

Essential

• Demonstrate substantial clinical experience and describe experience of assessment; differential diagnosis and evidence-based intervention
• Describe examples of effective co-production (including service users and/or their representatives) analysing their views and needs and jointly agreeing positive outcomes for children and young people with SEND
• In-depth knowledge and understanding of the Children and Families Act 2014 and SEN Code of Practice 0-25 (2014) and local SEND Reform Plan
• Demonstrate knowledge and understanding of children's services at both a local and national level
• Show evidence of devising and delivering training, as well as targeted interventions
• Describe experience of effective multi-agency working across health, education and local authority services

Skills and abilities

Essential

• Describe ability to use advanced oral and written communication to a high standard and strong negotiation skills, to manage conflict and challenging situations
• Provide evidence of adapting to the learning style of others and demonstrate flexibility in own leadership style
• Demonstrates own continuous learning and improvement through reflection
• Able to switch between different techniques and models of service delivery within a short space of time
• Shows emotional intelligence and personal resilience when managing challenging situations
• Evidence of leading on service improvement projects and managing own priorities autonomously

Other

Essential

• Hold a full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Howard Court

14 Tewin Road

Welwyn Garden City

AL7 1BW

United Kingdom

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• To be responsible for the day to day management of an efficient, effective and comprehensive secretarial and administrative support to the Directorate.
• To lead, coordinate and manage the A&C teams within budget constraints i.e. Medicine & Emergency Department.
• To manage A&C recruitment, induction, probation, appraisal, disciplinary, training and personal development.
• To ensure that the A&C function meets national and local targets including waiting time targets
• Responsible for data quality associated with the administrative function of the Directorate
• Responsible for A&C issues associated with all front of house / reception and areas
• To assist the Management in the collection, collation and presentation of information pertaining to all aspects of the service.
• To manage the design, implementation, monitoring and communication of service improvements and suggest new ways of working to improve efficiency and realise cost improvement targets.
• To ensure that Trust and Directorate objectives, policies and directives are communicated and implemented in a timely and appropriate manner to the A&C staff.

Person Specification

Knowledge

Essential

• oKnowledge of human resource management and an appreciation of the necessity to gain knowledge of Trust HR policy and procedures
• oA good understanding of the cancer environment associated with national and local standards and legislation
• oKnowledge and understanding of managing a Medical Records Department
• oKnowledge of the legal requirements relating to the retention of medical records
• oKnowledge of legal requirements relating to patient records including the Data Protection and Access to Health Records Act
• oKnowledge of relevant Trust IT e.g. eRecord, PAS, case note tracking systems etc
• oKnowledge of the NHS and Trust complaints procedures
• oKnowledge of NHS National Policies and Initiatives including Department of Health Waiting Time targets

Desirable

• oKnowledge of the Directorate
• oKnowledge of medical terminology/ extensive previous experience as a senior medical secretary

Skills

Essential

• oAdvanced IT skills to include Excel, Word, PowerPoint and Outlook
• oExcellent communication skills, able to converse fluently, logically and confidently with multi disciplinary personnel both internal and external to the Trust, and in difficult, sensitive and contentious situations

Desirable

• oPresentation skills

Experience

Essential

• oMust possess significant previous experience ideally in the NHS at management or senior administrator/ secretary/ supervisor level

Qualifications

Essential

• oDegree level education in a relevant subject or equivalent experience
• oEducated to GCSE level including GCSE English Language Grade 4 or above or equivalent experience
• oAn IT qualification such as ECDL or Microsoft Office Specialist qualification (or equivalent experience)

Desirable

• oA recognised management qualification at certificate level or a commitment to work towards this
• oRSA Level 3 or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Experience

Essential

• Experience of working collaboratively with service users and their families/carers, including using goal-based care and routine outcome measures in practice.
• Experience of working collaboratively in a multi-disciplinary team and across agencies
• Experience of undertaking specialist mental health assessment and therapeutic interventions for in the area of childrens mental health, with the ability to work with complex needs and undertake risk assessments

Skills

Essential

• Ability to travel across Devon to meet the demands of the role

Qualifications

Essential

• Professional knowledge acquired through degree supplemented by specialist training or equivalent experience to Masters level with a relevant core professional training e.g. Psychological profession, Nursing, Clinical Psychology, Social Work, Occupational Therapy
• Training in an evidence-based therapeutic approach
• Professional registration/accreditation with a recognised body, e.g. NMC, HCPC, Social Work England, UKCP, BABCP
• Training in supervision and/or leadership skills or willing to work towards
• Evidence of Continuous Professional Development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon Partnership NHS Trust

Address

Integrated Childrens Services

Fishleigh Road

Roundswell Business Park

Barnstaple

Devon

EX31 3UD

United Kingdom

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This post is both rewarding and a vital role towards the assessment and delivery of treatment to our patients in the Broxtowe and Hucknall area.

To provide a high-quality Occupational Therapy service collaboratively with the patients in their own homes and local environments. Working with an assistant in the provision of intervention plans. If interested see JD/Spec for more details.

Professional and clinical supervision will be provided by an identified Occupational Therapist.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010

Person Specification

Qualifications

Essential

• BSc or MSc Occupational Therapy
• HCPC registered
• Specialist knowledge/post registration and experience of working in a mental health setting

Desirable

• Demonstrates continued professional development to maintain registration

Physical Requirements

Essential

• Physical ability to perform a full range of duties

Desirable

• Experience of working in community or acute mental health

Training

Essential

• OT Practice Fieldwork Educator
• oWillingness to undertake clinical practice, education, and training to enhance service delivery

Desirable

• Relevant training to post

Knowledge/Skills

Essential

• Assessment & OT process skills
• Effective risk management
• Skilled in motivating others
• Team working
• Quality & audit skills

Desirable

• Experience of supervising and leading staff

Contractual Requirements

Essential

• A driving license is required for this post, however reasonable adjustments will be made for disabled individuals in line with the equality act 2010

Values & Behaviours

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Broxtowe and Hucknall LMHT

38 Wollaton Road, Beeston

Nottingham

NG9 2NR

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To assist Trust management in the provision of effective / efficient Security services using all equipment / resources available to the department.
• To provide essential Fire and Rescue Team response to Helipad as required.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Person Specification

Knowledge

Desirable

• Use of electrical equipment including driving of tugs and use of hand-barrows.
• Knowledge of Trust sites an advantage.
• Knowledge of Portering / Security procedures / systems of operation.

Skills

Essential

• The post holder should be able to communicate well, have good writing skills and be able to work alone or as part of a team.

Desirable

• Good keyboard skills / use of PC

Experience

Desirable

• Experience in customer service.
• Portering / Security experience.
• Previous firefighting experience.
• Experience in other Security tasks such as the use of CCTV equipment, and has qualifications in the relevant areas

Qualifications

Essential

• The post holder must hold a current Full manual UK driving licence and be comfortable driving light vans.

Desirable

• NVQ or similar qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the job role.

Person Specification

Education/Qualification

Essential

• Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
• GCSE or equivalent in English and Maths, grades A-C

Desirable

• Computer Literacy Course e.g. ECDL

Previous Experience, e.g. paid and unpaid relevant to the post

Essential

• Experience of working with patients and providing information regarding their appointments or treatment needs
• Experience of working as part of a multi-disciplinary team
• Experience of using full range of IT systems and patient data systems, experience of using Microsoft Office, including
• Customer Care experience

Desirable

• Experience of supervising staff
• Experience of records management
• Experience of scheduling patient appointments and / or admissions

Skills, Knowledge, Abilities

Essential

• Accurate data entry, typing and checking skills, ability to produce letters / reports using Word and Excel, excellent interpersonal skills
• Ability to communicate effectively with people at all levels, ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature, ability to plan, prioritise and delegate
• Manage and interpret data correctly to inform decision making
• Strong attention to details and excellent IT skills
• Ability to initiate and co-ordinate change to own working practices
• Thorough knowledge of healthcare administrative systems and processes

Desirable

• Knowledge of the Lilie system and contribution to service improvements
• Makes a positive contribution to effective multi-disciplinary team working
• Knowledge of medical terminology appropriate to specialism
• Knowledge of specialty specific patient pathways
• Understanding of the National Sexual Health Strategy
• Knowledge of NHS research systems and Research Governance

Aptitudes, Personal Characteristics, e.g. aptitude for figures, special demands of the post.

Essential

• Excellent Interpersonal skills and time management
• Ability to work in a non-judgemental manner
• Adhere to confidentiality and ability to use own initiative
• Motivated, enthusiastic and highly organised

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Right to Work in the UK:This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [email protected] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person Specification

Education, Qualifications and Training

Essential

• Diploma-level study or equivalent experience in a data, IT or related field

Desirable

• Qualification or training in audit, quality or healthcare systems

Experience

Essential

• Experience of data collection, analysis or reporting
• Experience using Microsoft Office (Excel, Word, Outlook)
• Experience in healthcare, pathology or laboratory environment

Desirable

• Experience supporting audits or quality activities

Skills, Abilities and Knowledge

Essential

• Ability to organise and prioritise workload
• Good communication and presentation skills
• Ability to work accurately with attention to detail
• Ability to follow policies, procedures and SOPs
• Able to recognise when to seek advice or escalate issues
• Able to work independently and as part of a team
• Able to maintain concentration over prolonged periods

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

United Kingdom

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Experience

Essential

• Experience of working collaboratively with service users and their families/carers, including using goal-based care and routine outcome measures in practice.
• Experience of working collaboratively in a multi-disciplinary team and across agencies.
• Experience of delivering a clinical practice within the area of specialty for children with complex health conditions - undertaking specialist assessment and treatment interventions for children and young people with complex health problems; including risk assessments.
• Experience of supervising others and developing positive supervisory relationships with healthcare professionals.
• Experience of safeguarding children and ensuring the safety of young people in partnership with other agencies as appropriate.
• Experience of delivering healthcare within an equalities and human rights framework.
• Experience of initiating, organising and planning inter-agency meetings aimed at setting in place a treatment package tailored to the individual needs of a child/young person.
• Experience in involving service users as active partners in the delivery and or design of services.
• Experience in delivering healthcare in partnership with other organisations.
• Experience of engagement in service development and quality improvement.

Desirable

• Experience of leading and managing multi-disciplinary teams.
• Experience in managing HR and recruitment processes including staff appraisals, performance and sickness management.
• Experience of providing professional teaching and training for other professionals working with children/young people families.
• Experience of managing complaints, incidents and financial payments.
• Experience of using data to improve services.

Qualifications

Essential

• A professional qualification at degree level or equivalent e.g. Psychological profession, Nursing, Social Work, Occupational Therapy, or equivalent.
• Additional specialist training and qualification to post graduate diploma level or equivalent in supervision and/or leadership skills.
• Professional registration/accreditation with a recognised body, e.g. NMC, HCPC, Social Work England, UKCP, BABCP
• Evidence of relevant CPD.

Desirable

• Additional specialist training and qualification to post graduate diploma level or equivalent in an evidence-based therapeutic approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon Partnership NHS Trust

Address

Children & Family Health

Lescaze Offices, Shinners Bridge

Dartington

TOTNES

Devon

TQ9 6JD

United Kingdom

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Please contact us at [email protected] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person Specification

Skills & Abilities

Essential

• Evidence of ability to practice as a proficient expert Stroke practitioner
• Evidence of ability to maintain effective working relationships with colleagues, patients & relatives
• Excellent time management abilities
• Understanding of clinical governance and its requirements
• Evidence of an ability/ flexibility to lead team in absence of Ward Sister and/or Stroke Outreach Lead
• Demonstrate an understanding of confidentiality
• Evidence of critical appraisal skills

Knowledge & Experience

Essential

• Demonstrate experience in working with hyper acute and acute stroke / emergency medicine/ critical care within the UK.
• Understanding of professional nursing issues.
• In-depth knowledge of stroke and related ailments including the impact on psychological and mental and related mental health
• Experience/ interest in patients with a diagnosis/potential diagnosis of Stroke and other illnesses affecting patient cognition

Education, Qualification & Training

Essential

• Registered nurse at degree level
• Acute/ Stroke qualification/experience
• Evidence of CPD- ideally in relation to Stroke
• Teaching Qualification- Practice Assessor/Supervisor
• Leadership qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

United Kingdom

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the job role.

Person Specification

Qualifications

Essential

• Customer Care or acquired equivalent experience GCSE or equivalent
• Experience of using full range of IT systems including accurate data entry, typing and checking skills
• Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature

Skills, Knowledge, Abilities.

Essential

• Experience of using Microsoft Office, including Word and Excel
• Experience of working in a healthcare setting
• Customer Care experience
• Experience of handling patient/customer queries

Desirable

• Understanding of patient priorities and performance targets related to appointments and waiting times
• Experience of working in a multidisciplinary team

Experience

Essential

• NHS Admin Experience
• Experience of arranging appointments and/or admissions
• Experience of working with patients and providing information regarding their appointments or treatment team

Desirable

• Understanding of patient priorities and performance targets related to appointments and waiting times
• Experience of handling complaints

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Craven Road

Reading and Henley-on-Thames

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To support the Multiprofessional Practice Education Team (MPET) by providing comprehensive, high quality, accurate and timely administrative support; contributing towards the effectiveness and efficiency of multi professional education and providing learners of all clinical professionals (medical and non-medical) with a high-quality learning environment across the Trust.

To provide administrative support across all workstreams supported by the MPET.

To deal efficiently and effectively with email and telephone enquiries received by the MPE Team in a professional, efficient and timely manner, escalating queries where appropriate.

Monitor MPET inboxes, ensuring enquiries are recorded, prioritised and responded to or redirected appropriately.

Maintain, update and ensure the accuracy of MPET databases, electronic records and shared folders in line with Trust information governance requirements.

Support the administration of Study Leave processes, including collating applications and preparing documentation for Study Leave Panel meetings.

To issue and distribute agendas, take minutes / update actions logs and distribute meeting documents afterwards for meetings being chaired by the MPET.

Provide administrative support to meetings chaired by MPET, including preparing and distributing agendas and papers, taking accurate minutes, maintaining action logs and tracking progress, circulating documentation following meetings.

To maintain and update the MPET sections on the staff intranet, padlets and learner app to ensure that the information provided is accessible, accurate and up to date.

Support the coordination of learner and student feedback processes by issuing evaluation requests, collating responses and producing reports for review.

Administer training and education activity delivered by MPET (such as Practice Assessor / Educator training, care certificate, clinical skills, learner inductions). Managing bookings and attendance records, preparing course materials and registration documentation, issuing certificates, updating Electronic Staff Record (ESR) systems where required

Provide administration for meetings and event arrangements including venue hire, taking bookings, provision of equipment/resources, pre-event material, travel and parking arrangements. If appropriate you may be required to attend in person training events to provide administrative support.

To communicate in a clear, honest and respectful manner at all times.

To establish and maintain good relationships with internal and external colleagues to enhance the work of the team.

To contribute to the teams communication by co-ordinating and distributing information through various channels in an accurate and timely manner.

Ability to communicate in a clear, honest and respectful manner.

Ability to establish and maintain relationships

Ability to communicate and share information using various mediums e.g. emails, letters, verbally.

Maintaining own personal and professional development and taking part in annual appraisal, KSF process and one to one supervision.

Undertake mandatory and statutory as required by Trust policy.

The trust staff are responsible for protecting themselves and others against infection risks.

All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems about this to their managers.

All staff undertaking patient care activities must attend infection control training and updates as required by the trust.

All clinical staff or any staff working in clinical areas are expected to be bare below the elbow with no hand or wrist jewellery except for one plain band (no stones or engraving)

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.

To ensure that the trusts Health and Safety Policies are understood and observed and that procedures are followed.

To ensure the appropriate use of equipment and facilities and the environment is maintained in good order.

To take the necessary precautions to safeguard the welfare and safety of themselves, patients, staff and visitors, in accordance with the Health and Safety at Work Act.

To undertake appropriate Health and Safety training to support safe working practice including, where appropriate, its management.

Person Specification

Qualifications & Training

Essential

• GCSEs in Maths and English (Grades A-C / 4-9) or equivalent including functional skills

Desirable

• NVQ Business Administration minimum level 2

Experience

Essential

• Experience of working in a busy administrative role.

Desirable

• Experience of working within an NHS organisation
• Experience in using Microsoft Teams

Skills & Knowledge

Essential

• Able to communicate effectively in written and verbal English Language
• Ability to plan and organise own work according to strict deadlines.
• Demonstrates strong IT skills. Confident in using Microsoft Excel, Teams and Word.
• Demonstrates ability to work flexibly as part of a team and using own initiative.
• Demonstrates excellent communication skills, ability to establish and maintain relationships.
• Ability to communicate and share information clearly and in a respectful manner using various mediums - e.g. emails, letters, verbally.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Norfolk or Cambridgeshire

Units 7/8, Meadow Park, Meadow Lane

St Ives

PE27 4LG

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Support the PSIM Team with administrative tasks as defined as the following:

o Processing emails received in PSIM, Lessons Team and Safety Events inbox

o Taking notes and following up on actions from all meetings attended

o Update the Datix incident records with progress shared via email or through meetings and notes.

o Draft communications such as letters and emails as per process

o Taking forward all aspects of shared learning

o Chase for information on incident reviews and safety actions

To maintain databases such as Learning Analysis, LRL and FLO database and ESLMS, as well as update Datix.

To report Patient Safety Incidents as instructed through required electronic systems and as per policy and procedure

To ensure that accurate information is available for various performance reports

To organise and minute or note take meetings as required

Involvement in projects and policy reviews for the Patient Safety Incident Management Team

To provide support and guidance to staff on Patient Safety Incident Management such as incident reporting

to proivide support and guidance to staff on embedding a culture of learning

Reviewing incident forms for data accuracy and to liaise with Operational staff when gathering further information as required.

Collating data for Freedom of Information requests

COMMUNICATION AND RELATIONSHIPS:

Ensure effective channels of communication are maintained with relevant colleagues both within the Trust and in other organisations.

Work with PSIM Team (Business Support Officers, Clinical Lead for Patient Safety and Family Liaison Officer and Patient Safety Leads) and Lessons Team to provide senior managers across the Trust with regular updates and information on current and pending investigations to ensure the Trust continues to meet deadlines.

Supporting patient and relatives with their involvement in the Learning Response process either directly or through their designated Family Liaison Officer.

High level of customer service to be adhered to at all times.

To support the Head of Patient Safety Incident Management in communication of learning from patient safety incidents to other teams within the Trust working collaboratively with The EPUT Lessons team.

To work closely within the team ensuring the PSIRF process is adhered to.

To liaise with operational staff when gathering further information for Datix forms to inform incident reporting.

To work closely within the Patient Safety Incident Management Team and Lessons Team ensuring the Patient Safety Incident Management process is adhered to.

ANALYTICAL AND JUDGEMENT:

Prioritise own work on a day-to-day basis to ensure that timescales are achieved and deadlines are met by working with the patient safety incident management team.

Oversight and monitoring of action plans arising from incidents and investigations.

Maintain an up-to-date filing system, and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory and locally defined timescales.

Open incoming mail and deal efficiently with electronic mail messages, ensuring that urgent and priority items are highlighted for prompt action by an appropriate member of staff and that confidentiality of sensitive information is maintained.

Maintain an oversight of investigations and provide additional resources and requirements to ensure internal/external timeframes are met.

Assess and respond appropriately to any telephone enquiries and routine correspondence, initiating action as required. The post holder will need to assess the urgency of enquiries and decide how best to respond when team members are absent.

Prioritise own work on a day-to-day basis to ensure that timescales are achieved and deadlines are met

Oversight and monitoring of action plans arising from Patient Safety Incident Managements, critical incident investigations or care record reviews

Maintain an up-to-date filing system, and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory and locally defined timescales

Open incoming mail and deal efficiently with electronic mail messages, ensuring that urgent and priority items are highlighted for prompt action by an appropriate member of staff and that confidentiality of sensitive information is maintained

Assess and respond appropriately to any telephone enquiries and routine correspondence, initiating action as required. The post holder will need to assess the urgency of enquiries and decide how best to respond when team members are absent.

PLANNING AND ORGANISATION:

Manage own diary and advise of availability of senior leads in the team.

Provide administrative duties for the Duty of Candour processes.

Administer the production of agendas, co-ordination and photocopying of papers for meetings, ensuring that key documents are available within any defined timescales.

Attend meetings as necessary, taking accurate, concise minutes/notes. Ensure action points as a consequence of these minutes/notes are followed up and matters are bought forward as appropriate.

Arrange meetings, training and conferences, co-ordinating venues and/or catering requirements as required.

Information resources

Undertake word processing of all documents to a high standard, in an agreed format and using an appropriate referencing system.Prepare high quality presentation materials, including PowerPoint when required.

Provide efficient word processing and preparation of letters, reports and other documents as required, ensuring consistency with the agreed format.

Develop and maintain proper filing systems (electronic and paper) to ensure easy and effective access to relevant documents and information.

Maintain existing databases, patient safety incident team forms on DATIX and support the implementation of new systems.

Maintain databases for all Learning Response Leads and Family Liaison Officers

Regular use of variety of IT packages to create reports.

Order required office equipment using EPROC/ Office Depot.

To support management of information using the Lessons and Management System

To review, follow up and submit action plans.

Collating data and supporting the Head of Patient Safety Incident Management to respond to Freedom of Information requests.

To review incident reports to support the process for ensuring there is involvement of patients and relatives, escalating concerns as necessary.

Person Specification

Education and qualifications

Essential

• GCSE Mathematics & English minimum grade C or equivalent
• IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages
• NVQ in relevant field or equivalent

Desirable

• Evidence of further education

Knowledge

Essential

• Good communication and interpersonal skills both face to face and over the phone.
• Excellent computer knowledge/skills i.e. Microsoft Office Software particularly Excel, Word and PowerPoint and database management
• Ability to work under pressure and to balance workload between competing demands and meet office demands
• Ability to demonstrate office procedures and practice to new/temporary staff and supervise their work practice to new/temporary staff and supervise their work
• Good oral communication skills based on fluency on the English Language

Skills/Experience

Essential

• Minimum of 2 years office experience
• Flexible approach to managing a range of related but non routine duties.
• Confident to communicate to staff at all levels
• Able to motivate self and others
• Reliable and conscientious
• Able to use own initiative.
• Experience of time management and prioritising work as required.

Desirable

• Previous experience of working within the NHS

Personal Qualities

Essential

• Positive: optimistic; noticing and appreciating good work; and aiming to improve services and customer experience
• Welcoming: friendly, responsive, courteous and on time
• Respectful: respecting others and not judging; respecting people's dignity and privacy
• Involving: listening and communicating clearly; able and willing to involve, and work together

Additional Qualities

Essential

• Ability to travel independently across sites as required
• Fitness Analysis as appropriate

Desirable

• Full UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lodge, Runwell Chase,

Wickford

SS11 7XX

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To maintain and manage databases and records of incidents

To provide the Head of Incident Management with accurate information for various performance reports and reports for the Executive Team.

Collating data and supporting the Head of Patient Safety Incident Management to respond to Freedom of Information, CQC and other external requests.

Ensure effective channels of communication are maintained with relevant colleagues both within the Trust and in other organisations

To provide senior managers across the Trust with regular updates and information on current and pending investigations to ensure the Trust continues to meet deadlines.

Supporting patient and relatives with their involvement in the Learning Response process either directly or through their designated Family Liaison Officer, ensuring a high level of customer service to be adhered to at all times.

To support the Head of Patient Safety Incident Management in communication of learning from patient safety incidents to other teams within the Trust working collaboratively with The EPUT Lessosn team.

To provide support to the Head of Patient Safety Incident Management in ensuring the Trusts assurance processes are upheld. This includes communication with the Senior Management team.

ANALYTICAL AND JUDGEMENT:

Prioritise own work on a day-to-day basis to ensure that timescales are achieved and deadlines are met by working with the patient safety incident management team.

Maintain an up-to-date filing system, and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory and locally defined timescales.

Maintain an oversight of investigations and provide additional resources and requirements to ensure internal/external timeframes are met.

Assess and respond appropriately to any telephone enquiries and routine correspondence, initiating action as required. The post holder will need to assess the urgency of enquiries and decide how best to respond when team members are absent.

PLANNING AND ORGANISATION:

Oversee the administration of meetings as required including the production of agenda and co-ordination of papers, ensuring that key documents are available within any defined timescales.

Take accurate, concise minutes/notes at meetings, as required. Ensure action points as a consequence of these minutes/notes are followed up and matters are bought forward as appropriate.

Participation and involvement in Projects and Task and Finish Groups as part of the patient safety agenda.

information resources

Undertake word processing of all documents to a high standard, in an agreed format and using an appropriate referencing system. Prepare high quality presentation materials, including PowerPoint when required.

Develop and maintain proper filing systems (electronic and paper) to ensure easy and effective access to relevant documents and information.

Maintain existing databases, patient safety incident team forms on DATIX and support the implementation of new systems.

Regular use of variety of IT packages to create reports.

To support management of information using the Lessons and Management Systems

Person Specification

Education/Qualification

Essential

• Degree level qualification or relevant education/experience

Knowledge

Essential

• Knowledge of incident reporting systems
• Knowledge of confidentiality and GDP regulations

Desirable

• Knowledge of NHS Patient Safety Incident Response Framework
• Knowledge and understanding of Duty of Candour

Skills and Experience

Essential

• Excellent IT skills with knowledge of a range of software programmes.
• Experience in database management.
• Excellent communication skills, both written and oral.
• Experience of working with different levels of clinicians/managers.
• Experience with working in a high pressure multi-functional/flexible team environment

Desirable

• Experience of developing and implementing systems and processes.

Personal Qualities

Essential

• Shares the Trust's Beliefs and models this in their attitude and behaviour: Ensures that the organisational We Care, We Learn and We Empower are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate'
• Demonstrates a positive attitude towards Mental Health.
• Demonstrate an understanding of the practices of Just, Caring and Learning Culture in the delivery of this role.

Desirable

• Demonstrates a positive attitude to learning and developing.

Additional qualities

Essential

• Fitness Analysis as appropriate
• Ability to travel across sites and across Trust boundaries to attend meetings, etc.

Desirable

• Current driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lodge

Wickford

SS11 7XX

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide administrative and secretarial support to the Patient Safety Incident Management Team including the accurate recording of information on the Trusts incident reporting system (Datx).

Take responsibility for requesting medical records for investigations and inquests.

Take responsibility for preparing case files and photocopying of records and reports for investigations and Inquests.

Arrange interviews with staff involved in patient safety incidents on behalf of the Head of Patient Safety Incident Management for externally led investigations.

Attend any interviews with staff, taking notes as required.

Assist in collating, maintaining and producing statistical information and activity reports as appropriate.

Assist the team in providing information and communicating with HM Coroners Office, Care Quality Commission, Commissioners, Police etc.

Assist in the organisation and co-ordination of Patient Safety Incident Case Conferences for internal and external partners.

Deal with telephone enquiries in a courteous and proficient manner and promptly escalate any potential problems or issues that may delay the review process.

Respond to all electronic mail messages promptly in accordance with good practice.

Prioritise own workload considering timescales that need to be adhered to in the production of the patient safety review/investigation reports.

Assist in a range of work procedures and practice in order to maintain up to date filing systems and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory timescales.

Person Specification

Education/Qualifications

Essential

• Good standard of education to GCSE or equivalent
• RSA II/III or equivalent from another recognised body

Desirable

• NVQ 3 or equivalent experience

Knowledge

Essential

• Knowledge of a broad range of administrative procedures and software packages.
• Administrative experience within an office environment
• Awareness of information governance, data security and a clear understanding of confidentiality
• Able to converse in a positive manner with service users, carers/families and senior health professionals under emotional circumstances
• Able to plan, prioritise and organise a number of activities, including the ability to continually reprioritise to meet tight, conflicting deadlines
• Able to work effectively and accurately with minimal supervision, under pressure and meeting deadlines
• Work alone effectively or as part of a team
• Able to create records and filing systems as well as database management using an electronic system
• Able to collate, analyse, interpret and assess information and its implications
• Excellent interpersonal and communication skills, both written and oral based on the English language
• Literate in IT/Computer Skills
• Professional approach which instils confidence and credibility
• Ability to communicate effectively with all levels of staff across the Trust, as well as service users, external stakeholders/agencies

Personal Qualities

Essential

• Ensures that the organisational values We Care, We Learn and We Empower are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate
• Credibility and enthusiasm for patient safety Values, diversity, inclusion and difference; operating with integrity and openness
• Fitness Analysis as appropriate
• Ability to travel across sites and across Trust boundaries to attend meetings, etc.

Desirable

• Current driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lodge

Wickford

SS11 7XX

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

For further information about this role please see Job Description document attached.

If you have any further queries, please do not hesitate to contact us.

Person Specification

Training & Qualifications

Essential

• Literacy level 1 or equivalent (GCSE D-G, 3-6).
• Numeracy level 1 or equivalent (GCSE D-G, 3-6).
• The Care Certificate

Desirable

• NVQ level 2/3 or equivalent or above in Health or Health and Social Care or working towards an award
• ESOL level 2 or equivalent (if English not first language)

Experience & Knowledge

Essential

• Experience in a public facing/customer care role or environment
• A minimum of 12 months care experience

Desirable

• Previous experience in a Health/Health and Social Care role
• Previous NHS experience / Understanding of NHS/Social care systems

Skills & Ability

Essential

• Good written and verbal communication in the English language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke

Aldermaston Road

Basingstoke

RG24 9NA

United Kingdom

Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

For further information about this role please see Job Description document attached.

If you have any further queries, please do not hesitate to contact us.

Person Specification

Training & Qualifications

Essential

• Literacy level 1 or equivalent (GCSE D-G, 3-6)
• Numeracy level 1 or equivalent (GCSE D-G, 3-6)
• The Care Certificate

Desirable

• NVQ level 2/3 or equivalent or above in Health or Health and Social Care or working towards an award
• ESOL level 2 or equivalent (if English not first language)

Experience & Knowledge

Essential

• Experience in a public facing/customer care role or environment
• A minimum of 12 months care experience

Desirable

• Previous experience in a Health/Health and Social Care role
• Previous NHS experience / Understanding of NHS/Social care systems

Skills & Ability

Essential

• Good written and verbal communication in the English language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Winchester/Andover

Winchester/Andover

SO22 5DG

United Kingdom

Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

lease take a look at the job description and person specification for the job overview and main duties of the job

Driving Licence is required . Work Vehicles are Manual only

Please contact

Joe Marvell or Craig Sheridan

Person Specification

Education

Essential

• City and guilds Technical Level 3

Education

Essential

• Recognised Trade Apprenticeship in electrical discipline

Experience

Essential

• Specialist experience and professional knowledge to degree level obtained through technical courses and experience Knowledge of Electrical safety Code for LV systems Working knowledge of HTM 06-02 - Low Voltage systems Knowledge

personal Qualities

Essential

• Must have good written and oral communication skills. Performance focused - to operate within agreed performance standards Must have excellent interpersonal and customer skills. Must be enthusiastic, reliable, motivated & have excellent organisation skills. Must have a degree of initiative to prioritise and organise daily duties.

Additional Requirements

Essential

• Holder of a current full UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Clough road

16/17 Clough road

Colchester

CO4 9QS

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

COMMUNICATION AND WORKING RELATIONSHIPS:

To acknowledge and work to the key principles for providing peer support (Mutuality, Reciprocity, Non-Directive, Strengths-based, Progressive, Inclusive, Recovery-Focused, and Safe)

Be aware the emotional context, staying calm and being clear, consistent and reliable. Ensuring that the approach with colleagues, and service users is balanced and fair.

To work with multi-disciplinary teams to support service users access additional services and teams within the inpatient setting to better meet their needs where possible.

To accept and respect service users personal beliefs, uniqueness and identities. Working and communicating in a way that acknowledges the personal social, cultural and spiritual strengths and needs of the individual.

To be aware of, teach others and challenge issues in relation to stigma, low expectations and anti-discriminatory practice as appropriate.

To attend multidisciplinary team and other meetings as appropriate, and champion a recovery and holistic approach to care. To actively participate in regular supervision and be willing to reflect on interpersonal dynamics.

To be trauma-informed, and be an ambassador for trauma informed care

CARING RESPONSIBLITIES:

To support service users to direct their own recovery process through encouraging them to work collaboratively with teams, and where possible, carers, to identify their own goals and needs and to co-produce care plans to support these.

To assist service users to identify their strengths, personal interests and goals, and support them to access and participate in activities which meet these, whilst demonstrating acceptance of and respect towards service users' personal beliefs, uniqueness and identity.

To support service users to maintain and/or develop positive relationships with others and learn how to improve or eliminate unhealthy relationships.

To provide support to service users in the community and maintain continuity of contact if they are an inpatient, as appropriate to the role.

To facilitate the individual to move through and beyond community services.

To model/mentor a recovery process and demonstrate coping skills, using own experience.

To contribute to the assessment, planning, implementation and review of care with multidisciplinary teams.

To accompany service users to appointments, therapeutic or social, and community-based activities, as appropriate.

To work with their allocated service users as they. navigate inpatient services to assist recovery.

To assist service users to integrate into the service and local area and support them to access information on health promotion, mental and physical wellbeing where possible.

To assist the service user to understand their rights and choices within the services in which they participate.

To offer transitional support and aid navigation for Peers and Carers to access EPUT, third sector providers and community resources as the need dictates where possible.

To work with the family and carer ambassadors where possible to have a holistic approach to peer support for services users and their families / carers.

To promote opportunities for peer support and Lived experience in other areas of inpatient services.

To be an ambassador for lived experience across inpatient services.

RISK MANAGEMENT:

To manage and work effectively in line with Trust risk policies and procedures, whilst supporting an individual's recovery.

To ensure any observed concerns regarding an individual's wellbeing, including any issues of safeguarding, are raised with the team at the earliest opportunity.

To report any untoward incidents or unusual occurrences to management immediately.

Infection Control to be responsible for the prevention and control of infection.

STRATEGIC AND OPERATIONAL RESPONSIBILITIES:

To embed recovery values and the ethos of peer support into Mental Health Services and champion the role of Peer support worker within the service, the trust and in the community and share best practice.

To bear a caseload that will be dependent on capacity and demand, and individually negotiated with supervisor/line management.

To plan, manage and prioritise own workload.

To positively promote and support independent living by maintaining knowledge of and links with community organisations, especially in relation to employment and leisure.

To maintain up-to-date knowledge of legislation and national and local policies in relation to the specific service user group and peer support.

To attend operational and strategic meetings as identified and agreed with line manager, and contribute to development of Peer Support Worker roles in the ICS.

To attend peer professional development forums.

To read and understand the statutory requirements of the Mental Health Act 1983.

To ensure day-to-day practice reflects the highest standards of governance, clinical effectiveness, safety and patient experience

With the team managers and lead clinicians, play a lead role in the development of the Peer support worker team and the role of the peer support worker. Promote and encourage the development of the peer support initiatives.

ADMINISTRATION AND INFORMATION SYSTEMS:

To comply with Trust policy regarding the use of the intranet, internet and e-mail and the requirements of the Freedom of Information Act.

To maintain a record of activities in which engaged. To uphold data protection legislation and only share client information as per EPUTs information governance policy, information-sharing protocols and client confidentiality agreements.

Use of trust computers, mobile phones and other trust software.

Person Specification

Education/ Qualifications

Essential

• The ability to follow procedure and develop a culture of safe practice

Desirable

• Peer Support certification

Knowledge

Essential

• Experience of working alongside mental health professionals.

Desirable

• Knowledge of Mental Health Act 1983

Skills/ Experience

Essential

• Personal lived experience of managing or living with complex mental health issues

Desirable

• Experience of working with volunteers, 3rd sector organisations and/or community and social enterprise organisations
• Ability to provide calm, consistent support to those experiencing a mental health crisis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Grangewater Ward - Basildon Mental Heath Unit

Nethermayne

Basildon

SS16 5NL

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Monitor and analyse data quality performance using internal reports, SLAM data, NHS Data Quality Metrics, dashboards, and local validation tools to identify trends, risks, and opportunities for improvement.
• Investigate complex data quality issues, providing specialist advice and recommendations to support timely and sustainable corrective actions.
• Develop, implement, and maintain data quality monitoring and validation processes to improve the accuracy, completeness, and timeliness of patient activity data.
• Lead the governance, audit and sign-off of Robotic Process Automation (RPA) solutions, investigating discrepancies, investigating failed coding outcomes, and supporting the ongoing development of automation logic for outpatient procedure coding.
• Support the review, validation, and sign-off of new appointment types within iCLIP and associated systems, ensuring appropriate assignment of main specialty, treatment function, tariff classifications, and activity recording.
• Contribute to pathway redesign programmes and service improvement projects, including the implementation of national Coding and Counting changes, ensuring successful delivery and post-implementation monitoring.
• Support the development, review, and implementation of Data Quality Policies, Standard Operating Procedures (SOPs), Quick Reference Guides (QRGs), and workflow documentation.
• Review and continuously improve existing data collection, validation, and correction processes, implementing value-added changes that enhance efficiency, data quality, and governance.
• Lead specialist validation initiatives to identify lost, under-reported, or inaccurate income opportunities across Admitted Patient Care (APC), Outpatients (OP), Emergency Care (EC), and other activity streams.
• Work closely with Income Recovery Coordinators, operational teams, and clinical services to improve documentation standards, data capture processes, and income recovery outcomes.
• Undertake complex validation reviews, data audits, and investigations to ensure the integrity of patient activity and financial reporting.
• Ensure all data corrections and amendments comply with NHS Data Standards, national guidance, information governance requirements, and local policies.
• Collaborate with Finance, Contracting, Clinical Coding, Informatics, Patient Administration, and Operational teams to support the accurate recording, submission, and reimbursement of clinical activity.
• Support the recovery of commissioner income by proactively identifying emerging data quality issues, assessing financial impact, and implementing preventative controls to address issues at source.
• Review and monitor monthly SLAM outputs to identify opportunities for service improvement, income optimisation, and risk mitigation, providing financial impact assessments where required.
• Maintain expert knowledge of NHS data standards, payment mechanisms, commissioning requirements, and Points of Delivery (POD) classifications to provide specialist advice across the organisation.
• Promote a culture of continuous improvement, inclusivity, and collaboration, championing Equality, Diversity and Inclusion (EDI) principles and supporting team development initiatives.

*** Applicants wishing to apply on a secondment basis are asked to obtain agreement in principle from their line manager regarding release before submitting an application.***

Person Specification

Essential and Desirable

Essential

• Educated to degree level or minimum 4 years equivalent experience in healthcare information, finance, data management or related field.
• Knowledge of NHS data quality, information management aspects and / or income recovery processes in relation to data
• Evidence of continuous self development
• Strong analytical skills with ability to interpret complex information
• Experience working within NHS information, data quality, finance or performance
• Experience of analysing healthcare datasets and understanding if data processes

Desirable

• Knowledge of NHS data quality, information management aspects and / or income recovery processes in relation to data
• Experience of investigating and resolving data quality issues.
• Experience in service developments and pathways redesigns
• Line managing experience for at least 2 years including performance management
• Ability to identify risks, trends and improvement opportunities
• Experience in producing summary findings reports, data reports, dashboards and presentations
• Strong communication and influencing skills
• Ability to manage competing priorities and deadlines
• EDI champion
• Knowledge or HRG, RTT, DQ Matrix KPIs & rules

Essential and Desirable

Essential

• Educated to degree level or minimum 4 years equivalent experience in healthcare information, finance, data management or related field.
• Knowledge of NHS data quality, information management aspects and / or income recovery processes in relation to data
• Evidence of continuous self development
• Strong analytical skills with ability to interpret complex information
• Knowledge of Cerner Millennium / Oracle Health workflows
• Understanding of NHS data quality principles

Desirable

• Experience working within NHS information, data quality, finance or performance environments. oExperience of analysing healthcare datasets and understanding if data processes
• Understanding of NHS patient activity, HRG, RTT, DQ Matrix KPIs
• Experience in service developments and pathways redesigns
• Line management experience for at least 2 years including performance management
• Ability to identify risks, trends and improvement opportunities
• Experience in producing summary findings reports, data reports, dashboards and presentations
• Ability to manage competing priorities and deadlines
• EDI champion

Esential and desirable

Essential

• Educated to degree level or minimum 4 years equivalent experience in healthcare information, finance, data management or related field.

Desirable

• Knowledge of NHS data quality, information management aspects and / or income recovery processes in relation to data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges Hospital

Perimeter Road

Tooting Broadway

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To demonstrate appropriate communication strategies when supporting patients, carers and colleagues where barriers may be present, including language differences, the use of interpreters, environmental noise or limited privacy.
• To carry out safe manual handling of patients and equipment following appropriate training, while applying organisational policies and procedures to minimise risk during patient-related activities.
• To carry out practical therapeutic techniques such as patient transfers, passive joint movements and splint fabrication, ensuring interventions are undertaken safely and within the required level of competence.
• To oversee the appropriate use and availability of Occupational Therapy equipment, including providing instruction, training and supervision to colleagues to promote safe and effective equipment use.
• To contribute to the education and development of staff and students through supervision, delegated activities, clinical teaching, tutorials and participation in relevant departmental learning opportunities.
• To support effective service delivery through discharge planning, quality assurance activities, data collection, audit participation, continuing professional development, performance review and adherence to health and safety requirements.

Person Specification

Qualifications

Essential

• Current HCPC registration as an Occupational Therapist.
• Diploma or Degree in Occupational Therapy.
• Previous NHS Occupational Therapy experience.
• Experience in Medicine and Trauma & Orthopaedics (T&O).
• Commitment to continuing professional development; access to a car desirable for community work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Professionals Limited

Address

Buckinghamshire Healthcare NhS Trust,

Stoke Mandeville Hospital,

Mandeville Road,

AYLESBURY,

Buckinghamshire,

HP21 8AL

United Kingdom

Employer's website

https://www.nhsprofessionals.nhs.uk/ (Opens in a new tab)