Job summary

ICT Support Technician, Band 4

With digital a critical dependency in Healthcare, availability of our services is essential. At Birmingham and Solihull Mental Health NHS Foundation Trust the skills to develop, support and maintain our systems and services are done in house with the help of a highly motivated group of technical specialists, support engineers and specialist application support staff.

We are looking for an enthusiastic and highly motivated ICT Support Technician to join our team to provide effective technical support for the resolution of ICT support calls.

The role is Trust wide and you will also be required to travel to other sites in the Birmingham and Solihull area.

Main duties of the job

The post includes the installation of end user hardware and software and the implementation of ICT systems.

The role also requires the timely update of technical documentation and asset systems used within the team.

Candidates will have excellent communication and organisational skills; you will be dealing with all staff across the Trusts' Corporate and ClinicalServices, at all levels.

You must also have excellent up to date knowledge of Microsoft Active Directory, all Windows Desktop platforms including Microsoft 365, aswell as an in depth knowledge of the MS Office suite of products.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job summary

The Band 7 Infection Prevention and Control (IPC) Nurse is a key specialist role within the Trust's governance, quality, and patient safety framework. The post holder works as an autonomous practitioner within the IPC Team, providing expert advice and support across BSMHFT to ensure compliance with national standards, including the Health and Social Care Act (2008) and CQC requirements.

The role is essential in the prevention, surveillance, and management of healthcare-associated infections (HCAIs) and outbreaks. This includes undertaking risk assessments, supporting incident investigations, analysing data, and providing assurance on IPC performance.

The post holder also leads on the development and implementation of IPC policies, audit programmes, and improvement initiatives, working across inpatient, community, and corporate services to influence practice and drive compliance. A key aspect of the role is delivering education and training, promoting a positive IPC culture, and supporting staff to embed best practice.

The Band 7 IPC Nurse contributes to operational resilience within the team and deputises for the Lead IPC Nurse and the Deputy IPC Lead Nurse when required, ensuring continuity of leadership and specialist support.

This role is critical to maintaining regulatory compliance and protecting patients, staff, and the wider community, and is fundamental to the delivery of safe, high-quality care across the Trust.

Main duties of the job

The Infection Control Nurse is based within the Infection Prevention and Control Team at Birmingham and Solihull Mental Health NHS Foundation Trust, Northcroft site.

The post holder works as part of the IPC Team alongside the Lead IPC Nurse and the other well-established members of the IPC team, with overall responsibility held by the Director of Nursing in their role as Director of Infection Prevention and Control (DIPC).

In conjunction with the Lead IPC Nurse, the post holder contributes to the coordination and ongoing development of a high-quality, effective infection prevention and control service.

The role involves working autonomously within the IPC Team to support the prevention, surveillance, investigation, and control of infection across the Trust.

The post holder participates in the delivery of education and training programmes for clinical and non-clinical staff to promote best practice and improve compliance.

The role requires flexibility to ensure a responsive and comprehensive IPC service, including deputising for the Lead IPC Nurse and Deputy IPC Lead Nurse where required.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.