Job description

Job responsibilities

The Service Support Officer is responsible for delivering high-quality operational and technical support for the Trusts clinical systems, ensuring they are consistently reliable, accessible, and meet the needs of clinical and operational services. The post holder acts as a key point of contact for system users, managing incidents, service requests, and queries, ensuring they are effectively triaged, prioritised, and resolved within agreed service levels. The role contributes to maintaining a responsive and customer-focused service that underpins the safe and effective delivery of patient care.

The role involves providing specialist application support, including the investigation and resolution of complex issues, working closely with internal digital teams and external suppliers where required. The post holder is also responsible for system administration activities, including the management of user access and permissions, ensuring compliance with information governance, security standards, and organisational policies. Maintaining accurate system documentation, supporting audits, and contributing to data quality improvement are key aspects of the role.

In addition to day-to-day operational duties, the Service Support Officer supports the delivery of system changes, upgrades, and wider digital projects. This includes assisting with change requests, preparing users and support teams for system updates, and delivering guidance or training where required. The role requires close collaboration with a wide range of stakeholders across the organisation to promote best practice and maximise the effective use of digital systems.

The post holder is expected to adopt a proactive and flexible approach, managing competing priorities within a fast-paced environment. They will contribute to continuous service improvement, support the development of processes and procedures, and play an active role in helping the Trust deliver its digital and strategic objectives. Strong communication, problem-solving skills, and a commitment to high-quality service delivery are essential to success in this role.

Person Specification

Qualifications

Essential

• GCSE or equivalent in English and Mathematics
• Information Technology Infrastructure Library (ITIL) qualification to Foundation Level or equivalent

Desirable

• Service Desk Institute (SDI) Service Desk Analyst (SDA) Professional Standard Customer Service expertise.

Experience

Essential

• Relevant experience of working within an service desk or IT project management environment

Desirable

• Experienced at minuting meetings, note taking and documenting processes and procedures
• Customer Service experience

Skills and knowledge

Essential

• Excellent IT skills and computer literacy, including Microsoft Office (or equivalent), with particular emphasis on word processing, spreadsheets, Outlook for emails
• Polite and helpful customer service skills

Desirable

• Experience of working with ITIL processes and continual service improvement programmes
• Knowledge of T-SQL (Structured Query Language)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

3 Priestley Wharf

20 Holt Street

Birmingham

B74BN

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will have day to day operational responsibility for your Teams (based at Perry Tree centre and you will also contribute to the overall management of the Service alongside the esxisting Physiotherapy and Occupational therapy Clinical Team lead.

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• Degree in Physiotherapy
• Current Health Professionals Council registration
• Extensive evidence of relevant post registration training and CPD
• Clinical Supervisors / Fieldwork education

Desirable

• First line management qualification
• Student supervision qualification

Personal Qualities

Essential

• Proven ability to be an active member of a multi-disciplinary team/ inpatients
• Passionate about service improvement

Desirable

• Experience of leading on Ward level meetings / audits

Skills/Knowledge

Essential

• Knowledge and experience of working within Discharge to assess Model
• Demonstrates a problem solving approach and MDT working
• Evidence of clinical audits , quality improvement
• Understanding of the principles of Clinical Governance and Health inequalities

Desirable

• Experience of working in Inpatients , community hospital
• Clinical practice educator , CSP member
• Ability to meet travel requirements of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Perry Tree centre

Dovedale Rd

Birmingham

B23 5BX

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The priority for this fixed term post for 6 months is the assessment and treatment of patients referred to the Oral Medicine Department.

Additionally the appointee may be expected to assist in the teaching of undergraduate dental and dental hygiene and therapy students where appropriate.

The post holder will be expected to be competent at managing common oral medicine conditions and the discharge of clinical duties will be in accordance with Trust Policies and Procedures.

The post holder will be expected to develop a close working relationship with colleagues in Oral Medicine and the other dental and medical specialties.

Nursing and secretarial services are provided. Departmental administration and routine correspondence with referring clinicians are required of the post holder.

Full participation in hospital/departmental Quality Assurance, Clinical Audit and Clinical Governance programmes is a requirement of the post.

The post holder will be managerially accountable to the Head of Service for Oral .

For a full detailed job description, please see the attached documents.

Person Specification

Qualifications and Training

Essential

• Fully registered with the GDC
• Shall have completed four years' full-time postgraduate training (or its equivalent gained on a part-time or flexible basis) since first obtaining registration, including adequate experience in the relevant specialty; or shall have equivalent experience and competencies

Desirable

• FDS/MFDS/MJDF
• On, or eligible for inclusion, GDC Specialist List in Oral Medicine
• Evidence of relevant CPD in Oral Medicine

Experience/Skills

Essential

• Demonstrable experience in the management of simple oral mucosal and allied disease
• Evidence of participation in audit

Desirable

• Ability to work clinically without supervision
• Experience of oral mucosal biopsy and venepuncture techniques
• Teaching experience
• Willingness to participate in research

Special Aptitude/Activities

Essential

• Good written and verbal communication skills
• A basic working knowledge of medicine as it applies to Oral Medicine

Desirable

• Publications or formal presentation of papers at clinical or scientific meetings

Personal Qualities

Essential

• Good patient management and inter-personal skills.
• Ability to work in team situation

Desirable

• Capacity for critical self-appraisal and reflective learning
• Enthusiastic approach
• Interest in teaching
• Evidence of self-motivation.

Other Job Requirements

Essential

• Willingness to participate in the annual appraisal process
• Compliant with CPD requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Birmingham Dental Hospital

5 Mill Pool Way

Edgbaston, Birmingham

B5 7EG

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• oGCSE level or equivalent in Maths and English

Experience

Essential

• oExperience of using word processing packages
• oExperience in a similar administrative/business support role

Desirable

• oExperience working in the NHS or public sector.

Skills/knowledge

Essential

• oKnowledge of database input, producing standard reports
• oKnowledge of electronic patient information systems, Ability to input accurately
• oGood organisation skills
• oIT skills including word, excel and outlook
• oCustomer service experience

Other job requirements

Essential

• oAbility to work as part of a Team
• oApproachable
• oFlexible approach to workload and location
• oFlexibility to cover out of hours
• oAttention to detail

Personal qualities

Essential

• oExcellent interpersonal communication skills (verbal and written)
• oWillingness to undertake training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital/ West Heath Hospital

Alcester Road/ Rednal Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• oGCSE level or equivalent in Maths and English

Experience

Essential

• oExperience of using word processing packages
• oExperience in a similar administrative/business support role

Desirable

• oExperience working in the NHS or public sector.

Skills/knowledge

Essential

• oKnowledge of database input, producing standard reports
• oKnowledge of electronic patient information systems, Ability to input accurately
• oGood organisation skills
• oIT skills including word, excel and outlook
• oCustomer service experience

Other job requirements

Essential

• oAbility to work as part of a Team
• oApproachable
• oFlexible approach to workload and location
• oFlexibility to cover out of hours
• oAttention to detail

Personal qualities

Essential

• oExcellent interpersonal communication skills (verbal and written)
• oWillingness to undertake training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital/ West Heath Hospital

Alcester Road/ Rednal Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

General Duties

• To be fully conversant with basic first aid and resuscitation techniques, attending regular training.
• Comply with local rules relating to radiography, IRMER and the Dental Radiographic Quality Assurance Audit Policy.
• Comply with the departmental and Trust policy on the control of infection.
• Assess new instruments in terms of performance and feedback evaluations.
• Adhere to Trust policy on Manual Handling, participating in mandatory training.
• Actively participate in Team Briefing meetings and peer group reviews.
• Participate in the training of other grades of Trust staff as required.
• Participate in activities related to the promotion of quality of service, including schemes for clinical audit and standard setting.
• Participate in such continuing professional development and training that may be necessary for personal development, as identified jointly with the head of the service.
• Ensure effective and efficient use of resources.
• Agree personal objectives related to the delivery of the service. Agree and manage time effectively to ensure that the workload is scheduled and completed on time.
• Administrative duties include monitoring of referrals and managing appointments directly with patients and reception staff.
• Monitor personal workload and communicate to clinical lead periodic variations in service requirements
• Support the clinical team in reviewing services and implementing service developments, proposing changes and innovations
• Contribute to the development, interpretation, implementation, and review of national and local policies as well as the services policies, procedures and standard.
• To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

Person Specification

Personal qualities

Essential

• Excellent communication and interpersonal skills
• Professional approach
• Work as part of a multidisciplinary team
• Problem-solving skills.
• Prioritising and planning skills
• Commitment to personal development
• Flexible and responsive to change
• Motivated
• Empathise with patients/carers/relatives
• Responsible and accountable for own professional actions
• Willing to work in other areas of the Hospital in order to accommodate service requirements, as directed by the Head of Department
• Work with direct supervision and make appropriate clinical decisions
• Work in confined spaces which may require periods of sitting or standing
• Safe use of specialist dental and dental radiography equipment if required

Qualifications / training

Essential

• Degree in Dental Hygiene/Therapy
• Compulsory annual registration with the General Dental Council with a specific medical or dental society is advisable
• Personal indemnity insurance
• Current GDC registration
• Competency in permitted extended duties:- Local infiltration analgesia
• Inferior dental nerve block analgesia
• Dental impressions

Skills/Knowledge

Essential

• Good empathic interpersonal and communication skills (written & verbal) beyond those required for routine dental care in general dental practice.Good knowledge of the role of the Special Care/Restorative/Paediaitric Dentistry in secondary and tertiary care.
• Analytical and problem solving skills appropriate to the provision of specialist care in a specialist environment and those required in the learning environment
• Collaborate and interact professionally with individuals.
• Maintain knowledge of current dental hygiene practice
• Ability to work under pressure and on own initiative
• IT skills in clinical software and Microsoft office
• Participate in and evaluate audit and research.
• Safe use of specialist dental and edental radiography equipment
• Receive and analyse complex information and determine individual care packages in own clinical practice and for multiple patients at one time during clinical supervision of undergraduates
• Concentrate for long periods of time.
• Work without direct supervision and make appropriate clinical decisions
• Be competent in dealing with emotional and distressing situations and possible verbal aggressive behaviour
• Familiarity with all policies and procedures determined locally and within the PCT.
• Ability to source knowledge in order to provide clinical care under quality assurance.
• High quality clinical skills beyond those required for routine dental care in general dental practice
• Ability to empathise with students needs and provide effective feedback
• Knowledge of specific needs of patients with complex medical conditions, eg complex respiratory conditions, bariatric patients and those with dermatological conditions (eg, Epidermolysis Bullosa) to enable safe practice
• Work in confined spaces which may require periods of sitting or standing

Desirable

• Management of patients with craniofacial abnormalities/disease

Experience

Essential

• Experience in working/dealing with special needs groups including the elderly, young patients, medically compromised patients and those patients with differing abilities, challenging behaviour and those with neuro diversities.
• Significant experience as a dental hygienist and therapist in restorative treatment for adults and managing patients with advanced periodontal disease.
• Experience of providing treatment for adults with severe dental anxiety
• Experience of treating adults with a range of disabilities
• Evidence of participation in clinical audit/peer review

Desirable

• Experience of treating adults with a range of disabilities
• Previous relevant teaching experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Birmingham Dental Hospital

5 Mill Pool Way

Birmingham

B5 7EG

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more details on what this job involves, please refer to the attached job description and person specification.

Person Specification

Qualifications

Essential

• Registered Nursing Associate on the NMC register.
• Nursing Associate foundation degree qualification
• GCSE Grade A-C in Maths & English or functional skills level 2 Maths & English or equivalent.

Other job requirements

Essential

• Willing and able to undertake training appropriate to the role.
• Able to organise own work
• Awareness of Health and Safety issues in the workplace
• Computer literate.
• Able to travel City Wide

Personal Qualities

Essential

• oAbility to take part in reflective practice and clinical supervision activities.
• oAbility to organise and prioritise own delegated workload.
• oAbility to communicate effectively (written, verbal and nonverbal) with children/YP, parent/carers and all members of the multi-disciplinary team.
• oAbility to develop effective and appropriate relationships with children/YP, parent/carers and colleagues.
• oAbility to support, supervise, assess and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting.

Skills & Knowledge

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development.
• Understands and acts in line with NMC professional standards for practice contained within The Code.
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice.
• Understand requirements for NMC professional Revalidation
• Knowledge of policies and procedures related to safeguarding children and adults

Experience

Essential

• Significant experience of working with children with complex health needs and or disabilities.
• Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Experience of providing and receiving complex, sensitive information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

City Wide

Alcester Road/ Rednal Road

Birmingham

B18 7EE

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information please see full job description

To undertake the following tasks as directed by the Office Manager: -

• To assist in the provision of a meet and greet service, to monitor and maintain the reception area, ensuring a polite, efficient and professional introduction is given to all patients, staff and other visitors, maintaining a signing in/out book.
• Provide flexible administrative and clerical cover as required to
• To accurately access the patient administration system and all patients related information as required whilst assessing any risks to patient confidentiality and maintaining confidentiality
• To update the patient administration system for the purpose of extracting, amending, and in-putting data as directed in above.

Person Specification

Essential criteria

Essential

• GCSE English & Maths or equivalent
• Word Processing Qualification RSA I/II or equivalent

Experience Essential criteria

Essential

• Ability to maintain office based systems, i.e. filing, ordering and recording.
• IT literacy - use of MS Office Packages including Word, Email, Internet, Excel and Access
• NHS experience

Skills/knowledge

Essential

• Knowledge of databases and spread sheets and able to input information accurately.
• Excellent communication skills, written and verbal
• Ability to work to strict deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Riverside Lodge

160 Hob Moor Road, Small Heath

Birmingham

B10 9JH

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification

Person Specification

Qualifications/Training

Essential

• Relevant Clinical Degree and post registration qualification in relevant subject area
• HCPC or NMC Registration.
• Evidence of Continuing Professional Development including attendance and completion of post graduate courses relevant to own specialty
• Post graduate qualification in healthcare management or equivalent experience.

Desirable

• Leadership Qualification
• Change management qualification
• Knowledge of and understanding of Finance

Experience

Essential

• Demonstrate both managerial and clerical skills in previous post.
• To show an understanding and means of managing the effective use of resources.
• Significant experience of working with a wide variety of client groups, which reflect a full range of clients who have complex learning disability and/or mental ill health needs.
• Significant experience of working in a clinical setting
• Significant experience of working in a multi-disciplinary team
• Experience of leading clinical governance in clinical area, including risk management, patient experience and audit
• Significant Experience of management and leadership within multidisciplinary teams
• Knowledge and understanding of NHS developments, policies and priorities in relation to healthcare.

Skills/Knowledge

Essential

• Implementing complex change in a clinical setting.
• Excellent decision making and problem solving skills.
• Show vision for developing long-term planning, setting long and short-term objectives for self and the service.
• To have good inter-personal skills /emotional intelligence
• The ability to communicate effectively, verbally and in writing, information to clients, their families, carers and other professionals both within and outside the NHS.
• Ability to work in partnership across agencies and services
• Ability to manage and deal effectively with crises/prioritise
• Keyboard skills in use of Microsoft Excel, Word, Access and PowerPoint to design, create and input to complex spreadsheets, reports and databases

Desirable

• Ability to manage within a delegated budget
• Customer Care training

Personal Qualities

Essential

• Flexible and adaptable.
• Willingness to develop self and other team members.
• Ability to act as a role model.
• Confident and approachable manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Riverside Lodge

160 Hob Moor Road

Birmingham

B10 9JH

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europes leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Please see attached Job Description and Person Specification for further details.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Person Specification

Qualifications/ training

Essential

• NVQ Level 3 or above in Care.
• Literacy & numeracy Skills

Desirable

• Evidence of continued learning and development.

Experience

Essential

• Previous experience of dealing with members of the public.

Desirable

• Previous experience of working with children and young people.
• Previous clerical experience.

Skills/knowledge

Essential

• Demonstrate willingness to undertake a range of duties and to learn new tasks including clinical procedures where relevant.
• Demonstrate an understanding of the implications of carrying out work within another agency's environment.
• Demonstrate an understanding of Disability.
• Awareness of Safeguarding issues.
• Ability to recognise the importance communication within the Multi-diciplinary team.
• Demonstrate understanding of confidentiality and consequences of breaking confidentiality.

Personal qualities

Essential

• Ability to work on own initiative and as part of a team.
• Ability to demonstrate a commitment to team working and interagency working.
• Flexible approach to working with good interpersonal skills
• Able to relate to children and young people.

Other job requirements

Essential

• Willing and able to undertake training appropriate to the role.
• Computer literate.
• Ability to travel to work and other locations as required.

Desirable

• Able to organise own work.
• Awareness of Health and Safety issues in the workplace.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

City Wide

Alcester Road/ Rednal Road

Birmingham

B18 7EE

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see Job Description and Personal Spec for more details of main responsibilities of the role .

Person Specification

Qualifications

Essential

• First level nursing qualification
• Current NMC Registration
• Appropriate entry level criteria for the university education programme including a minimum of 240 academic credits of which at least 120 are at Level 5 (Diploma in Higher Education).
• Portfolio evidence of continual professional and academic development.
• For those wishing to undertake the Post Graduate SCPHN qualification at level 7 - applicants should hold an appropriate degree.
• Evidence of application to University- School Nursing Programme
• Letter confirming line manager approval to apply for secondment to the SCPHN programme

Desirable

• Post-registration training
• Mentorship qualification (or working towards the award)

Experience

Essential

• Must be a current BCHC employee and have been employed by the organisation for 12 months or more.
• Self motivation
• Evidence based practice
• Team working
• Prioritising & decision making
• Problem solving
• Work independently
• Demonstrates an awareness of working in the Community
• Evidence of collaborative working within a multi-professional arena

Desirable

• Audit evaluation/research

Skills/Knowledge

Essential

• Demonstrate high level of interpersonal and written skills
• Able to demonstrate clinically effective practice
• Evidence of having completed a Clinical Round
• Understands and demonstrates accountability
• Up-to-date knowledge of current Government and Local initiatives and how these translate into practice
• Computer literate - ability to use software programmes designed to maximise the contribution to the post e.g. Microsoft, Word, Excel
• Demonstrate sound literacy skills
• Understanding of role of School Nurse
• Understanding of health & social care
• Awareness of Health & Safety situations
• Awareness of equality and diversity in delivery of health care
• Ability to work in different settings
• Partnership working within a multi-disciplinary team
• Understanding of safeguarding children & vulnerable adults

Personal Qualities

Essential

• Can demonstrate use of initiative
• Enthusiastic approach to delivery of care
• Adaptable to demands of the role of School Nursing
• Flexible/willingness to work across the Trust area as the job/services requires.
• Excellent role model
• Demonstrates the ability to cope with academic level of study required.
• Ability to stay calm in stressful situations
• Display ability to evaluate situations and problems with common sense and creativity

Other Job Requirements

Essential

• Flexibility with working patterns
• Ability to think innovatively
• Can work under direction
• Must be willing to undertake Disclosure and Barring Service (DBS) clearance
• Must be legally entitled to work in this country
• Ability to independently travel around the area as per job/service requirements
• Must be willing to undertake Occupational Health Clearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You must adhere to HACCP and COSHH and any other relevant National and Trust policies and procedures. Serving meals and beverages to patients in inpatient areas which may include basic preparation of items. Assisting in ward kitchen areas. Planning, provision and monitoring of specialized cleans (deep cleans) of patient and in-patient areas across sites as per instruction from Infection Prevention Control Team. There is also an element of cash handling and paperwork completion. You will need to adhere to CQC, environmental health, catering and Trust legislation and standards.

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europes leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Knowledge of Confidentiality/Safeguarding/Infection Control/Health and Safety. Worked/working in a NHS or Healthcare setting with patient contact.

Person Specification

Qualifications / training

Essential

• Level 2 Food Hygiene
• British Institute of Cleaning Science qualification or equivalent or relevant experience
• Institute of Leadership and Management qualification level 3, NVQ Level 3 in Facilities Management or equivalent

Experience

Essential

• Relevant experience in supervising facilities services in a healthcare environment
• Experience of developing good relationships with stakeholders
• Experience in the implementation and on-going supervision of facilities related to risk management policies and procedures.

Desirable

• Experience of handling confidential and sensitive information at a site level.

Skills/knowledge

Essential

• Experience of working in a Facilities related service in healthcare
• Ability to deliver to national cleaning specifications
• Excellent communication skills, oral and written.
• Able to deliver training and instruction to staff in best practice and methods of work.
• Reliable, friendly, approachable, flexible and able to motivate and lead by example.
• Performance orientated /customer focused

Desirable

• Be prepared to deliver staff meetings

Personal qualities

Essential

• Leadership skills with the ability to motivate others reporting directly to the role.
• To be a good team player and be able to work with managers in the directorate.
• To display a range of qualities that engender a high degree of confidence, trust and credibility from clinical and facilities colleagues.
• Can motivate self and colleagues to think laterally and imaginatively about service development opportunities.
• Excellent organisational Skills.
• Adaptable and resilient having a flexible approach to working within a rapidly changing environment
• Demonstrate empathy towards all client groups.

Other job requirements

Essential

• Able to travel between Trust sites and attend meetings/cover sites at a local level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

West Heath Hospital

Rednal Road

Birmingham

B38 8HR

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements

Prepare salad, sandwiches and other basic food items for patients, staff and visitors.

Support patient meal services, by loading bulk trolleys or ward level service of meals.

Undertake basic cooking, e.g. cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering.

To clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces.

To undertake deep clean of all catering equipment within the department.

Adhering to Food Hygiene Standards and Trust policy and procedures.

Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering.

Responsible for checking, cleaning and refilling vending machines and 24 hour catering stores. Completing all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes.

To assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer.

To answer and resolve telephone queries and respond to requests from departments accurately and efficiently.

Demonstrates role requirements to new starters.

To be responsible for setting up meeting rooms and preparing food for special functions, including the preparation of beverages and buffet items, and then following this clearing of the venue and washing up as required ensuring all items are returned to the restaurant.

To wash up ward level patient equipment when required.

To dispose of all waste food and refuse in a hygienic manner and in accordance with the Trust Waste Management Policy.

To prepare servery area and restaurant prior to service to ensure that all areas and display counters are attractively and properly presented at the start of the service and are replenished throughout the opening times.

To prepare refrigerated commodities.

Person Specification

Qualifications/training

Essential

• GCSEs or good basic education
• Level 2 Food Hygiene Certificate

Desirable

• NVQ Level 2 Customer Service or willingness to work towards

Experience

Essential

• Relevant catering experience

Skills & Knowledge

Essential

• Basic knowledge of food hygiene; control of substances; hazard analysis etc
• Manual handling skills
• Cash handling skills
• Basic computer skills
• Communicate information effectively to patients, staff & visitors

Personal qualities

Essential

• Ability to work as part of a team and follow instructions
• Be able to make decisions in the absence of supervision
• Physically be able to push and pull catering equipment
• Physically able to twist, turn, bend, stretch during duties
• Physically able to work in a hot/cold environment
• Physically able to move medium loads of food
• Ability to communicate verbally with a diverse group of people
• Ability to conduct oneself in a professional way

Other job requirements

Essential

• To be flexible to meet the needs of the service by covering all shifts to ensure service continuity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

West Midlands Rehabilitation Centre

91 Oak Tree Lane

Birmingham

B29 6JA

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To visit the catering facilities, wards and patients in order to monitor the catering service and address any catering issues.

Responsible for deliveries, stock control and cleanliness of stock areas and raising shortfalls immediately to the Catering Services Lead.

Daily supervision of Catering Facilities Operatives, to include undertaking Return to Work Interviews, stage 1 sickness reviews, 1:1 Supervision and completion of PDRs.

Preparation, cooking and presentation of food for patients, staff and visitors, adhering to standardised recipes.

Responsible for ensuring complaints are dealt with sensitively and in accordance with the Trusts standards, taking corrective action where necessary and ensuring lessons learned are communicated, understood and applied.

Assisting, when required, to serve customers in the restaurant and functions.

Under the direction of Catering Services Lead, plan and cost menus.

Under the direction of the Catering Services Lead, order food and non-food items in accordance with the Trust Financial Instructions.

Ensure food and hygiene standards are met.

Organises and prioritises own daily work plan.

To work in a clean and tidy manner at all times, to leave work and preparation areas in a clean and hygienic condition at the end of service/shift.

Deputise for the Catering Services Lead across all sites where need arises by having an understanding of a cook-serve/freeze catering operation as a Facilities Supervisor to ensure business continuity within the division

Sign off bank and agency timesheets.

Review rotas and allocate shifts to ensure the department runs effectively.

Support the Catering Services Lead on projects relating to catering.

Participate in the recruitment process for the Service

Person Specification

Quaifications & Training

Essential

• GCSEs or good basic education
• Catering qualifications 706 and 1&2 or NVQ Level 3
• Hold or working towards Institute of Leadership & Management Qualification Level 3
• NVQ Level 3 in Facilities Management or equivalent or significant supervisory experience
• Level 3 Food Hygiene Certificate
• Level 2 Award in Hazard Analysis Critical Control Point(HACCP) for catering

Experience

Essential

• Relevant experience in a catering environment
• Proven supervisory management experience

Skills & Knowledge

Essential

• Good verbal and written communication skills
• Good organisational skills
• Basic IT keyboard skill and experience of data bases
• Basis proficiency with word processing, using spreadsheets, email and internet and computerised systems eg Menumark

Personal Qualities

Essential

• Ability to work under pressure
• Ability to work using own initiative
• Ability to motivate self and others and work as part of a team

Other job requirements

Essential

• To be flexible to meet the needs of the service by covering all shifts to ensure business continuity
• Ability to fulfill travel requirements of the role,

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The advert will close early once the required number of applications has been received

Interview dates: 20th and 21st October 2026

The course commences on Monday 1st February 2027

Candidates will need to be available to commence on the above date

Please see attached the job description and person specification for further details on the main responsibilities

• Non-NHS employers: Start at the bottom of Band 5 pay scale.
• External NHS staff: Appointed up to the mid-point of Band 5.
• Internal secondments (BCHC): Will require manager approval and completion of the relevant forms to be signed by the divisional director to be transferred across on existing terms prior to interview.

Person Specification

Qualifications and Training

Essential

• First level nursing qualification
• Current NMC Registration
• Appropriate entry level criteria for the University education programme, including a minimum of 240 academic credits of which at least 120 are at Level 5 (Diploma in Higher Education)
• Portfolio evidence of continual professional and academic development
• Must have applied to University for a SCPHN Health Visiting place
• Evidence of Line Management approval to apply for secondment
• Evidence of continuing professional development
• Evidence of study at Level 6 if accessing Level 7 study
• Must have completed a preceptorship programme

Experience

Essential

• Evidence base practice
• Team working
• Prioritising & decision making
• Evidence of collaborative working within a multi-professional arena
• Problem solving
• Experience / Awareness of community working
• 12 months preceptorship programme

Skills and Knowledge

Essential

• Demonstrate high level of interpersonal and written skills
• Computer literate
• Demonstrate sound literacy and numeracy skills
• Understanding of HV role
• Awareness of equality and diversity in delivery of health care
• Understanding of safeguarding children & vulnerable adults

Personal Qualities

Essential

• Self Motivation
• Excellent Role Model
• Excellent interpersonal skills / communication
• Flexible and adaptable

Other job requirments

Essential

• Car Driver and access to vehicle for work purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8LJ

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements

Prepare salad, sandwiches and other basic food items for patients, staff and visitors.

Support patient meal services, by loading bulk trolleys or ward level service of meals.

Undertake basic cooking, e.g. cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering.

To clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces.

To undertake deep clean of all catering equipment within the department.

Adhering to Food Hygiene Standards and Trust policy and procedures.

Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering.

Responsible for checking, cleaning and refilling vending machines and 24 hour catering stores. Completing all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes.

To assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer.

To answer and resolve telephone queries and respond to requests from departments accurately and efficiently.

Demonstrates role requirements to new starters.

To be responsible for setting up meeting rooms and preparing food for special functions, including the preparation of beverages and buffet items, and then following this clearing of the venue and washing up as required ensuring all items are returned to the restaurant.

To wash up ward level patient equipment when required.

To dispose of all waste food and refuse in a hygienic manner and in accordance with the Trust Waste Management Policy.

To prepare servery area and restaurant prior to service to ensure that all areas and display counters are attractively and properly presented at the start of the service and are replenished throughout the opening times.

To prepare refrigerated commodities.

Person Specification

Qualifications/training

Essential

• GCSEs or good basic education
• Level 2 Food Hygiene Certificate

Desirable

• NVQ Level 2 Customer Service or willingness to work towards

Experience

Essential

• Relevant catering experience

Skills & Knowledge

Essential

• Basic knowledge of food hygiene; control of substances; hazard analysis etc
• Manual handling skills
• Cash handling skills
• Basic computer skills
• Communicate information effectively to patients, staff & visitors

Personal qualities

Essential

• Ability to work as part of a team and follow instructions
• Be able to make decisions in the absence of supervision
• Physically be able to push and pull catering equipment
• Physically able to twist, turn, bend, stretch during duties
• Physically able to work in a hot/cold environment
• Physically able to move medium loads of food
• Ability to communicate verbally with a diverse group of people
• Ability to conduct oneself in a professional way

Other job requirements

Essential

• To be flexible to meet the needs of the service by covering all shifts to ensure service continuity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for enthusiastic and highly motivated nurses to join our teams; we provide integrated care to patients throughout Birmingham Community Healthcare NHS Foundation Trust so the ideal candidate must be highly mobile and are able to travel throughout the Citys Boundaries.

The ideal candidates must be a good communicator, team player and have sound clinical knowledge being able to work independently and as part of a team. You must be flexible and a good problem solver as you will be responding to urgent calls overnight. Car driver is essential.

Person Specification

Qualifications Training

Essential

• Registered Nurse Level 1 (Adult)
• Evidence of continued professional development relevant to role

Desirable

• Experience of working in a multi-disciplinary team setting
• Mentor and assessor qualification or equivalent
• V150 Nurse Prescriber

Skills/knowledge

Essential

• Ability to demonstrate sound knowledge and application of up to date evidence based clinical practice.
• Excellent communication Analytical skills and a problem solving approach IT literate
• Awareness of the complex needs of a multicultural, socially diverse population.
• Leadership and interpersonal qualities.
• experience of community working
• Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments.
• Ability to demonstrate knowledge and implementation of NHS access targets.
• Understanding and knowledge of finance and performance management.

Desirable

• Competent user of MS Word, Excel, Access, PowerPoint and Patient Administration Systems.

Personal qualities

Essential

• Ability to work under pressure

Desirable

• Effective Team Member

Other job requirements

Essential

• Needs to be independently mobile through out the organisation. This post is assessed as require a Car driver
• Willing to work flexible hours including weekends and Bank Holidays as part of a rota.
• Ability to work across the whole of Birmingham

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Priestly Wharf 2

Holt street, Aston

Birmingham

B7 4BN

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• oGCSE level or equivalent in Maths and English

Experience

Essential

• oExperience of using word processing packages
• oExperience in a similar administrative/business support role

Desirable

• oExperience working in the NHS or public sector.

Skills/knowledge

Essential

• oKnowledge of database input, producing standard reports
• oKnowledge of electronic patient information systems, Ability to input accurately
• oGood organisation skills
• oIT skills including word, excel and outlook
• oCustomer service experience

Other job requirements

Essential

• oAbility to work as part of a Team
• oApproachable
• oFlexible approach to workload and location
• oFlexibility to cover out of hours
• oAttention to detail

Personal qualities

Essential

• oExcellent interpersonal communication skills (verbal and written)
• oWillingness to undertake training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital/ West Heath Hospital

Alcester Road/ Rednal Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Responsible for the safe and effective delivery of the Cleaning service.
• Undertake scheduled cleaning tasks, including the cleaning of clinical equipment, as per schedules.
• Uphold all Infection Prevention and Control measures as required within the Trust.
• Ensuring that all domestic consumables are available at all times in the appropriate dispenser/holder.
• Undertake ad-hoc cleaning tasks as required by the Senior Housekeeper and/or clinical staff.
• Ensuring Health & Safety in the workplace Legislation is adhered to.
• Report the need for any estates maintenance requests to the Housekeeping Supervisor.
• Identify areas for continuous improvement and liaising with the Housekeeping Supervisor to develop those improvements

Person Specification

Qualifications and Training

Essential

• Good basic education Ability to read and write and numerical skills.

Desirable

• NVQ Level 2 British Institute of Cleaning Science in Domestic Services or equivalent and a willingness to undertake within 6 months of employment.

Experience

Desirable

• Experience of using electrical machinery. e.g.. Rotary machines, Steam cleaners
• Relevant experience of working within a healthcare setting.

Skills and Knowledge

Desirable

• Full understanding and knowledge of cleaning schedules and frequencies.
• Good knowledge of COSSH, Health & safety in the workplace and. Safe Systems of Working.

Personal Qualities

Essential

• Good communication skills to engage with a variety of people.
• Flexible in working practices and hours.
• Ability to be able to follow clear instructions.
• Ability to show empathy and understanding of patient's needs.
• Good understanding of policies and procedures.
• To be proactive in ensuring effective relationships are maintained.
• To work well and effectively in a team or alone.

Other job requirements

Essential

• To deliver the highest levels of customer service promoting a professional and caring manner.
• Able to demonstrate a level fitness to undertake the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

For further details please see full job description

Person Specification

Essential Criteria

Essential

• NVQ4 in administration or equivalent experience
• Evidence of continuing professional development
• Supervisory management qualification

Desirable

• Maths GCSE or equivalent
• English GCSE or equivalent

Experience

Essential

• Previous office experience in a similar role
• Relevant experience of communicating with patients/customers
• Experience of working within a team with different skill sets

Desirable

• Experience of working for the NHS
• Previous experience of meeting preparation and minute taking
• Experience of successfully leading a team

IT Systems

Essential

• Experience of working with data systems
• Previously working with Microsoft packages
• Evaluating complex data sets

Desirable

• RIO experience
• Experience of using online ordering systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

West Midlands Rehab Centre

91 Oak Tree Lane

Birmingham

B29 6JA

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To advocate on behalf of children and young people, identifying health needs and barriers that prevent access to appropriate services and support, and ensure services are accessible to enable provisions for those within Children In Care and Care Leavers services.
• To ensure that services and provisions for Children in Care and Care Leavers are developed and in place, in line with current evidence-based practice and national guidance and policies.
• To provide a Leaving Care Summary for care leavers, providing support, specialist advice, referral and advocacy to the leaving care population and to promote independent living for young people exiting care; providing assistance as the role necessitates.
• To effectively communicate complex and sensitive information with colleagues and multidisciplinary agencies external and internal to the service to deliver a quality service and contribute to service development using a multi-agency approach.
• To undertake tasks appropriate to band of post to support the Safeguarding Team, and identify and escalate concerns relevant to the duty of care and parameters of the role.
• To participate in the education and training of colleagues, students and associated health professionals, Foster Carers and any other professionals responsible for the well being of Children in Care.
• To collect and collate activity statistics and act upon within agreed timescales to assist with patient examination and the reporting of outcomes.
• To manage own appraisal and personal development planning and participate in CPD activities and access appropriate work related training in accordance with The Inter-collegiate Guidance to enhance knowledge and development of expertise.
• To plan, deliver and evaluate interactive, evidence-based training for Children in Care staff to ensure consistent and practical messages about health care and and care plans are provided.
• To achieve agreed objectives within a given timescale using relevant resources and equipment, and ensure records held reflect health information and demonstrate health care plans and outcomes relevant to children and young person.
• To ensure that children and young people have access to information on existing care and health services.
• Access relevant training opportunities, developing and maintaining up to date knowledge and skills in the area of looked after children.
• To undertake additional training as required to enhance personal knowledge and practice.
• To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
• To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

Person Specification

Qualifications/ training Level of education

Essential

• Registered Nurse
• Specialist Community Public Health Nurse(Health Visitor)
• Educated to Degree level in relevant subject, specialised course or equivalent level of experience of working with children in the care system/ children with disability
• Evidence of post qualifying and continuing professional development
• Relevant Community experience
• Teaching and assessing course ENB 998 or City& Guilds 730 or SLAIP
• Registered with relevant professional body NMC

Desirable

• oTeaching and assessing course ENB 998 or City& Guilds 730 or SLAIP
• oExperience of children/ young people with complex emotional health needs/ learning disability

Experience

Essential

• oSignificant skills/ experience working within the field of safeguarding children/young people

Skills/knowledge Range and level of skills Depth and extent of knowledge

Essential

• oExtensive knowledge of children's rights / legislation and application to practice
• oKnowledge, experience and understanding of child development and the lifelong impact of adverse childhood experiences

Desirable

• oKnowledge of specialism, acquired through degree level training or equivalent experience or training
• oEvidence of experience and understanding of quality measurement processes, audit, performance indicators and inspection by statutory bodies CQC
• oExperience of working with children in the care system including children with learning disability
• oAbility to interpret national Looked after Children and safeguarding policy/ guidance at national and local level

Personal qualities

Essential

• Ability to work in a team. Friendly and approachable Flexibility to meet the needs of Young People.

Other job requirements

Essential

• Full clean driving license and willingness to commute Citywide and beyond
• Willingness to undertake evening work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Children in care Team - St Stephens Centre

171 Nineveh road

Birmingham

B21 0SY

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working multi-professionally, completing assessments and interventions, whilst ensuring the delivery of high quality intervention to patients within their own homes and other community settings. A person who is an excellent communicator with a flexible approach, and has existing, or an eagerness to establish, links with Health and Social care partners and a passion for 'trusted assessor' principles, will be at an advantage when working in this team. You will have opportunities to support junior staff and students, as well as drive and lead in service development projects and quality patient care.

We run an excellent Inspire leadership training programme for all staff with line management responsibility, alongside other opportunities to develop your career.

HCPC/NMC registrations are a requirement for registered staff roles.The post holder will be expected to work shifts as required over 7 days (8am 8pm)

Person Specification

Qualifications/Training

Essential

• Degree or equivalent in Physiotherapy
• Current Health and Care Professions Council registration.
• Extensive evidence of relevant post registration training and CPD.

Experience

Essential

• Evidence of working in/with the wider Multi-Disciplinary team
• Relevant rehabilitation experience for a variety of people in a community setting.
• Proven Supervisory skills. Ability to plan and delegate daily workload
• Ability to demonstrate and share knowledge and application of up to date evidence based clinical

Desirable

• Experience of working with other agencies.

Skills/Knowledge

Essential

• Knowledge of a range of appropriate assessment and treatment approaches for the client group.
• Demonstrates a problem solving approach.
• IT skills in Microsoft, PowerPoint, Excel and Outlook.
• Understanding of the principles of Clinical Governance.
• Knowledge and application of clinical effectiveness and evidence based practice. Understanding and application of the CSP code of Professional Conduct.
• Knowledge and application of Health and Safety issues and their relevance in the Community.
• Ability to administer and interpret standardise assessments/outcome measures.
• Ability to act as mentor/supervisor to junior staff and students on placement.
• Awareness of legislation related to Safeguarding Vulnerable adults. Knowledge and awareness of current government and initiative drivers.
• Ability to safely handle patients and equipment and to work in a range of positions

Personal Qualities

Essential

• Demonstrates clear and effective verbal and communicative skills
• Demonstrates ability to generate written communications which are concise, accurate, and legible
• Demonstrates awareness of and sensitivity to the needs of individuals from diverse social and cultural groups
• Able to work independently and delegate work to others appropriately
• Ability to develop and teach ongoing in-service training programmes to junior members of staff/students
• Ability to identify and action health promotion
• Able to demonstrate knowledge and apply standard setting/clinical audit and its relationship to research
• Ability to reflect and critically appraise own performance
• Flexible working approach to changing circumstances
• Organised approach to CPD

Other Job Requirements

Essential

• Car driver
• Willing to work flexible hours including weekends and Bank Holidays as part of a rota.
• Ability to work across various sites in Birmingham

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Moseley Hall Hospital

Alcester Road

Birmingham

B13 8JL

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• GCSE/CSE level C or equivalent in Mathematics and English or equivalent administrative experience
• RSA 2 or equivalent experience in typing or word processing.
• Level 3 NVQ in Business Administration or equivalent administrative experience.

Experience

Essential

• Previous administrative experience.
• Previous experience of working with the general public.
• Experience of working with a wide range of professionals

Skills/Knowledge

Essential

• Excellent communication and organisational skills
• Excellent keyboard skills
• Evidence of extensive use of computer programmes; Outlook, Microsoft Office, Excel
• Ability to work as a member of a team.
• Ability to use own initiative and prioritise workload in a methodical approach to work.
• Outstanding Customer Service Skills
• Ability to suggest and implement new procedures.
• Ability to follow tasks through to completion.
• Ability to work under pressure.

Desirable

• Knowledge of information systems i.e. PAS, RiO

Other job requirements

Essential

• Ability to travel between clinics to cover when required.

Personal Qualities

Essential

• Able to work on own initiative and be self-motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Birmingham Dental Hospital

5 Mill Pool Way

Birmingham

B5 7EG

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a detailed description of the role, please see attached Band 4 Qualified Dental Nurse job descriptions and person specifications.

Person Specification

Education

Essential

• A Dental Nurse qualification that enables registration with the General Dental Council i.e. NVQ Level 3, Level 3 Diploma in Dental Nursing or Dental Nursing National Certificate in Dental Nursing / Gained entry onto GDC register via grand-parenting (pre 2008)
• Registered with the General Dental Council

Desirable

• Other Dental Nursing post qualifications
• Evidence Of Infection Control Training

Experience

Essential

• Relevant experience working as part of a dental team, e.g. General Practice, Hospital, other Primary Dental Services / Community Dental Services experiencing chair side duties

Desirable

• Experience of working with children, elderly, medically compromised patients, and patients with learning disabilities

Skills and Knowledge

Essential

• To interact professionally with individuals
• Understand the principles of confidentiality
• Up to date knowledge in all areas of dental nursing
• Manual dexterity
• Ability to work under pressure and on own initiative
• Organisational skills
• Good general numeracy
• Good working knowledge of cross infection procedures
• Computer Skills
• Knowledge of dental procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Birmingham Dental Hospital

Birmingham Dental Hospital, 5 Mill Pool Way, Edgbaston, Birmingham

Birmingham

B5 7EG

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.

Person Specification

Qualifications

Essential

• GCSE/CSE level C or equivalent in Mathematics and English or equivalent administrative experience
• RSA 2 or equivalent experience in typing or word processing.
• Level 3 NVQ in Business Administration or equivalent administrative experience.

Experience

Essential

• Previous administrative experience.
• Previous experience of working with the general public.
• Experience of working with a wide range of professionals

Skills/Knowledge

Essential

• Excellent communication and organisational skills
• Excellent keyboard skills
• Evidence of extensive use of computer programmes; Outlook, Microsoft Office, Excel
• Ability to work as a member of a team.
• Ability to use own initiative and prioritise workload in a methodical approach to work.
• Outstanding Customer Service Skills
• Ability to suggest and implement new procedures.
• Ability to follow tasks through to completion.
• Ability to work under pressure.

Desirable

• Knowledge of information systems i.e. PAS, RiO

Other job requirements

Essential

• Ability to travel between clinics to cover when required.

Personal Qualities

Essential

• Able to work on own initiative and be self-motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Birmingham Dental Hospital

5 Mill Pool Way

Birmingham

B5 7EG

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)