Job summary

Do you have experience of working in a primary care or hospital setting as a Healthcare Assistant?

Do you have a NVQ level 3 in Care or Care Certificate?

Are you patient focused, flexible and a great team player with excellent communication skills?

If you answer yes to all of the above questions, we have a fantastic opportunity for an experienced Healthcare Assistant to join our amazing team at our four Derby Surgeries. Hours can be flexible.

Main duties of the job

To be considered for the role, you will be an experienced Healthcare Assistant who meets all the above essential criteria. As part of the role, dependent on your experiences, you will be required to undertake a variety of duties including, but not limited to:

• Long Term Conditions reviews (Hypertension, CKD etc.)
• NHS Health Checks
• Vaccinations (i.e. Influenza, B12, Depo)
• Ear syringing
• Dressings / wound management

About us

We are a dynamic, forward-thinking training practice with a strong and proud history of supporting and developing our nursing staff over four sites.

You will have the opportunity to work as part of a supportive, dynamic and multi-skilled nursing team, alongside an experienced and clinically led management team who are committed to providing strong leadership, guidance and ongoing professional development.

We value our staff and are committed to creating an environment where you can develop your skills, build your experience and progress your career within primary care.

Details

Date posted

18 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A3283-26-0030

Job locations

Hollybrook Medical Centre

Hollybrook Way

Littleover

Derby

DE23 3TX

United Kingdom

Haven Medical Centre

690 Osmaston Road

Derby

DE24 8GT

United Kingdom

Sinfin Health Centre

Sinfin District Centre

Sinfin

Derby

DE24 3DS

United Kingdom

Parkfields Surgery

1217 London Road

Alvaston

Derby

DE24 8QJ

United Kingdom

Job description

Job responsibilities

Patient Care

• Assessment, management and treatment of conditions within competence and as delegated.
• Blood pressure measurement/monitoring
• Chaperoning duties
• Ear examination and syringing
• ECG
• Flu immunisation
• Height, weight measurement
• Hypertension management
• Long Term Conditions management
• Men and Women's health / lifestyle advice
• NHS Health Checks
• Pneumococcal immunisation
• QoF
• Removal of sutures
• Scalds and burns management
• Spirometry
• Support and advice for patients in managing their own disease
• Take pathology samples from patients for analysis: blood, sputum, urine etc
• Urine testing/analysis
• Vitamin B12 injections
• Wound care/dressings/tissue viability

Record Keeping & Administration

• Accurately label and document patient samples and submit for collection and analysis
• Contribute to nursing team record keeping clinical, administrative, health and safety related records
• Maintain skills in using patient appointment system
• Make accurate and contemporaneous records of all patient encounters in accordance with practice records, protocols and coding protocols

MAINTAINING A SAFE CLINICAL ENVIRONMENT

General:

You will comply with the Practices Health & Safety policy.

• Adhering to all relevant policies including infection control and cold chain
• Applying correctly spill control and decontamination policies
• Attending regular health and safety training
• Contributing to keeping the working area and patient areas tidy and free from hazards
• Ensuring sufficient supplies of all cleansing and infection control materials
• Handling specimens and clinical waste/sharps in accordance with practice policy
• Identifying and reporting hazards/risks and contributing to control measures
• Minimising risk to self and others in the workplace
• Using protective equipment and clothing provided and in accordance with the practices policy

Specific:

• Clean/maintain all equipment in accordance with infection control and equipment maintenance policies
• Dispose of all clinical waste/sharps in accordance with the Practices Infection Control protocol
• Prepare clinical areas between patients in accordance with infection control procedures including cleaning surfaces and equipment
• Record fridge temperatures, clean fridges, promptly report temperature variations from standard
• Rotate stock according to date, maintain appropriate records and discard out of date stock in accordance with practice protocol
• Take action to manage spills or decontamination affected areas

Supplies Management:

• Check stock in all clinical rooms
• Maintain accurate stock records, including liaison with Nursing Team Manager and Operations Manager by providing order confirmations for invoice checking
• Order and maintain stock of health information leaflets and keep displays up to date
• Order most economic supplies available and use with economy
• Order replacement stock and restock clinical rooms
• Order vaccines to maintain stock levels and store according to practice cold chain and storage policies

Equipment Maintenance & Calibration:

• Clean and disinfect some items of equipment and keep a record
• Contribute to care and maintenance of equipment
• Organise repair and regular maintenance and calibration of equipment, including equipment maintenance/checking/ calibration log

Quality:

• Contribute to clinical governance activities / clinical audit to ensure continual improvement of service delivery
• Contribute to complaints responses/reviews, significant event, peer review and other shared learning activities
• Provide services to the practices patient population to the highest possible standard
• Take action if standards are not met (self or others)
• Work to agreed standards, monitor and maintain the standard of care offered

Communication:

• Advise patients of the Healthcare Assistant role, its extent and limits
• Appropriately advise patients if they require the services of a GP or other clinical team member
• Communicate effectively, promptly and appropriately with patients and team members
• Communicate risk to patients and ensure proper consent gained where appropriate
• Contribute to practice meetings
• Modify method of communication with patients to suit the situation, recognise problems/barriers and take action or seek help at an early stage when they arise

Contribution to the implementation of services:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

PERSONAL DEVELOPMENT

• Attend and contribute to in-house training events
• Behave as a positive role model
• Be aware of the legal issues pertinent to the role of a Healthcare Assistant
• Be able to demonstrate or work towards the Royal College of GP competency framework for Healthcare Assistants
• Maintain awareness of current evidence-based approaches to patient care and update practice accordingly and in consultation with the team
• Prioritise own work and work effectively with others to prioritise team and practice workload
• Take responsibility for own development, including maintenance of a personal development plan and record of learning, clinical supervision, staff appraisals, revalidation, giving and receiving feedback, performance, management with the support and supervision of qualified staff
• Undertake regular mandatory training: Safeguarding Adults and Children, Basic Life Support, Information Governance, Moving and Handling etc
• Undertake training needed to ensure competencies for delivering all responsibilities

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as confidential
• Information relating to patients, carers, colleagues, healthcare workers or the business of the practice may only be divulged to authorised persons, in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

You will adhere to Infection Control policy and published procedures.

This will include but will not be limited to:

• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Awareness of national standard of infection control and cleanliness and regulatory/contractual/professional requirements, and good practice guidelines
• Decontamination control procedures, management and training, and equipment maintenance
• Demonstrate due regard for safeguarding and promoting the welfare of children
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation where appropriate with other sector managers
• Maintenance of sterile environments
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Management and maintenance of personal protective equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Safe management of sharps procedures including training, use, storage and disposal
• Spillage control procedures, management and training
• Undertaking periodic infection control training
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial/corrective action where needed or escalation to responsible management
• Waste management including collection, handling, segregation, container management, storage and collection

Equality & Diversity

Comply with the practices policy including:-

• Not discriminating against patients, carers, relatives or colleagues on the grounds of any of the protected characteristics in the equality act 2010 or its amendments or later legislation
• Recognising the rights of patients, carers, relatives and colleagues and respecting their needs, beliefs, privacy and dignity
• Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour

You may be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Deputy Nurse Managers/Partners/Operations Manager will not be unreasonably refused.

Job description Job responsibilities Patient CareAssessment, management and treatment of conditions within competence and as delegated. Blood pressure measurement/monitoring Chaperoning duties Ear examination and syringing ECG Flu immunisation Height, weight measurement Hypertension management Long Term Conditions management Men and Women's health / lifestyle advice NHS Health Checks Pneumococcal immunisation QoF Removal of sutures Scalds and burns management Spirometry Support and advice for patients in managing their own disease Take pathology samples from patients for analysis: blood, sputum, urine etc Urine testing/analysis Vitamin B12 injections Wound care/dressings/tissue viabilityRecord Keeping & AdministrationAccurately label and document patient samples and submit for collection and analysis Contribute to nursing team record keeping clinical, administrative, health and safety related records Maintain skills in using patient appointment system Make accurate and contemporaneous records of all patient encounters in accordance with practice records, protocols and coding protocolsMAINTAINING A SAFE CLINICAL ENVIRONMENTGeneral:You will comply with the Practices Health & Safety policy.Adhering to all relevant policies including infection control and cold chain Applying correctly spill control and decontamination policies Attending regular health and safety training Contributing to keeping the working area and patient areas tidy and free from hazards Ensuring sufficient supplies of all cleansing and infection control materials Handling specimens and clinical waste/sharps in accordance with practice policy Identifying and reporting hazards/risks and contributing to control measures Minimising risk to self and others in the workplace Using protective equipment and clothing provided and in accordance with the practices policySpecific:Clean/maintain all equipment in accordance with infection control and equipment maintenance policies Dispose of all clinical waste/sharps in accordance with the Practices Infection Control protocol Prepare clinical areas between patients in accordance with infection control procedures including cleaning surfaces and equipment Record fridge temperatures, clean fridges, promptly report temperature variations from standard Rotate stock according to date, maintain appropriate records and discard out of date stock in accordance with practice protocol Take action to manage spills or decontamination affected areasSupplies Management:Check stock in all clinical rooms Maintain accurate stock records, including liaison with Nursing Team Manager and Operations Manager by providing order confirmations for invoice checking Order and maintain stock of health information leaflets and keep displays up to date Order most economic supplies available and use with economy Order replacement stock and restock clinical rooms Order vaccines to maintain stock levels and store according to practice cold chain and storage policiesEquipment Maintenance & Calibration:Clean and disinfect some items of equipment and keep a record Contribute to care and maintenance of equipment Organise repair and regular maintenance and calibration of equipment, including equipment maintenance/checking/ calibration logQuality:Contribute to clinical governance activities / clinical audit to ensure continual improvement of service delivery Contribute to complaints responses/reviews, significant event, peer review and other shared learning activities Provide services to the practices patient population to the highest possible standard Take action if standards are not met (self or others) Work to agreed standards, monitor and maintain the standard of care offeredCommunication:Advise patients of the Healthcare Assistant role, its extent and limits Appropriately advise patients if they require the services of a GP or other clinical team member Communicate effectively, promptly and appropriately with patients and team members Communicate risk to patients and ensure proper consent gained where appropriate Contribute to practice meetings Modify method of communication with patients to suit the situation, recognise problems/barriers and take action or seek help at an early stage when they ariseContribution to the implementation of services:Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriatePERSONAL DEVELOPMENTAttend and contribute to in-house training events Behave as a positive role model Be aware of the legal issues pertinent to the role of a Healthcare Assistant Be able to demonstrate or work towards the Royal College of GP competency framework for Healthcare Assistants Maintain awareness of current evidence-based approaches to patient care and update practice accordingly and in consultation with the team Prioritise own work and work effectively with others to prioritise team and practice workload Take responsibility for own development, including maintenance of a personal development plan and record of learning, clinical supervision, staff appraisals, revalidation, giving and receiving feedback, performance, management with the support and supervision of qualified staff Undertake regular mandatory training: Safeguarding Adults and Children, Basic Life Support, Information Governance, Moving and Handling etc Undertake training needed to ensure competencies for delivering all responsibilitiesConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as confidential Information relating to patients, carers, colleagues, healthcare workers or the business of the practice may only be divulged to authorised persons, in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & SafetyYou will adhere to Infection Control policy and published procedures. This will include but will not be limited to:Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Awareness of national standard of infection control and cleanliness and regulatory/contractual/professional requirements, and good practice guidelines Decontamination control procedures, management and training, and equipment maintenance Demonstrate due regard for safeguarding and promoting the welfare of children Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation where appropriate with other sector managers Maintenance of sterile environments Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Management and maintenance of personal protective equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Safe management of sharps procedures including training, use, storage and disposal Spillage control procedures, management and training Undertaking periodic infection control training Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial/corrective action where needed or escalation to responsible management Waste management including collection, handling, segregation, container management, storage and collectionEquality & Diversity Comply with the practices policy including:- Not discriminating against patients, carers, relatives or colleagues on the grounds of any of the protected characteristics in the equality act 2010 or its amendments or later legislation Recognising the rights of patients, carers, relatives and colleagues and respecting their needs, beliefs, privacy and dignity Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour You may be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Deputy Nurse Managers/Partners/Operations Manager will not be unreasonably refused.

Person Specification

Knowledge and Skills

Essential

• Competent in basic Healthcare Assistant duties required for the post including:
• - IM Injections eg: B12's, Flu
• - Phlebotomy
• - Long Term Conditions reviews
• - NHS Health Checks
• - Wound care management

Desirable

• - Ear syringing
• - Spirometry

Qualifications

Essential

• NVQ Level 3 in Care.
• A demonstrable commitment to Continuous Professional Development.

Experience

Desirable

• Experience of working within Primary Care.
• Experience of SystmOne clinical system.

Qualities / Attributes / Skills

Essential

• Excellent communication skills
• Able to demonstrate enthusiasm to develop nursing skills.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Ability to use own judgement, resourcefulness and common sense.
• Ability to work without direct supervision and determine own workload priorities.
• Ability to work as part of an integrated multi-skilled team.
• Pleasant and articulate.
• Able to work under pressure and use own initiative.
• Able to work in a changing environment.

Other

Essential

• Flexibility of working hours, ability to work at the desired times and across multiple sites.

Desirable

• Hold full UK driver's licence.

Person Specification Knowledge and Skills Essential Competent in basic Healthcare Assistant duties required for the post including: - IM Injections eg: B12's, Flu - Phlebotomy - Long Term Conditions reviews - NHS Health Checks - Wound care management Desirable - Ear syringing - Spirometry Qualifications Essential NVQ Level 3 in Care. A demonstrable commitment to Continuous Professional Development. Experience Desirable Experience of working within Primary Care. Experience of SystmOne clinical system. Qualities / Attributes / Skills Essential Excellent communication skills Able to demonstrate enthusiasm to develop nursing skills. An understanding, acceptance and adherence to the need for strict confidentiality. Ability to use own judgement, resourcefulness and common sense. Ability to work without direct supervision and determine own workload priorities. Ability to work as part of an integrated multi-skilled team. Pleasant and articulate. Able to work under pressure and use own initiative. Able to work in a changing environment. Other Essential Flexibility of working hours, ability to work at the desired times and across multiple sites. Desirable Hold full UK driver's licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Aspiro Healthcare

Address

Hollybrook Medical Centre

Hollybrook Way

Littleover

Derby

DE23 3TX

United Kingdom

Employer's website

https://www.hollybrookmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Aspiro Healthcare

Address

Hollybrook Medical Centre

Hollybrook Way

Littleover

Derby

DE23 3TX

United Kingdom

Employer's website

https://www.hollybrookmedicalcentre.co.uk/ (Opens in a new tab)

Job summary

The primary purpose of this role is to ensure that systems, structures and processes that are in place are delivering the smooth and efficient day to day running of the site. Directly responsible for supporting the Deputy Operations Manager and their colleagues, to ensure we deliver excellent services and care for our patients.

Main duties of the job

The Operational Site Lead plays a key role in ensuring the smooth and efficient day-to-day running of the site, supporting the Deputy Operations Manager to deliver high-quality patient services. The post holder is responsible for leading and supporting the Patient Services Advisor team, providing hands-on assistance where needed, and managing resources in real time to meet patient demand.

This role involves overseeing daily operational activities, including reception cover, administrative processes, IT issue resolution, and estates and facilities management, ensuring a safe and well-maintained environment for both patients and staff. The Operational Site Lead promotes excellent communication across the site and wider organisation, supports the implementation of new processes, and contributes actively to team and site meetings.

A strong focus is placed on customer service, staff support, and maintaining a positive working environment. The role also requires handling complaints professionally, anticipating operational challenges such as staffing or capacity issues, and ensuring stock levels and site presentation are maintained.

Additionally, the post holder supports staff training and induction, contributes to service improvement initiatives, and helps monitor performance against key frameworks such as QOF. Overall, the role is essential in driving efficiency, supporting colleagues, and ensuring the delivery of high standards of care.

About us

Why join us?

• Opportunity to shape and develop within a growing organisation
• Work closely with senior leadership and influence service delivery
• Be part of a supportive team focused on improving patient care

Job summary

We have a fantastic opportunity for an experienced Practice Nurse to join our amazing team at our Practices in Derby.

You will have the opportunity to work within a supportive, dynamic and multi-skilled nursing team.

We are looking for passionate, patient-centred individual, that have a demonstrable career in general nursing, with practice nursing experience being preferable although not essential. A background in chronic disease management including asthma and diabetes is essential for this role, as is the ability to work well both within a team and as an individual, to best serve our large and diverse patient population across our four Derby sites.

Please note:

We are not providing sponsorship to applicants outside the UK.

We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible to avoid disappointment.

Main duties of the job

You will be expected to perform general practice nursing duties such as, but not limited to, wound care management, health and lifestyle reviews and vaccinations as part of your role. You will also have the chance to supervise and mentor Healthcare Assistants as part of their professional development and to take part in shaping the nursing service to address new challenges.

About us

Our practices are dynamic and forward-thinking training practices, with a proud history of developing our nursing staff and priding ourselves on providing excellent patient care. We also achieve high QOF points and were delighted to be rated as good in our last CQC inspection.