Job description

Job responsibilities

Clinical assessment and triage; referral management; palliative and end of life care; advice and signposting; multidisciplinary and multi-agency working; care coordination; safeguarding; clinical governance; quality improvement; audit; service development; professional development and reflective practice. The role is based at Ashgate Hospice, with some flexibility for hybrid working, and is 37.5 hours per week, Monday to Friday, 9am5pm. For an informal discussion or to find out more about the role, please contact Sophie Dudley on 07496 764217 or [email protected]. Applications must be submitted via the Apply Now button. Applications sent directly to People Services or the recruiting manager will not be accepted. We are committed to an inclusive and accessible recruitment process, with reasonable adjustments available throughout recruitment. Disabled candidates who meet the essential criteria are guaranteed an interview under our Disability Confident commitment, and shortlisted candidates receive interview questions in advance. For support with applications, accessibility or reasonable adjustments, please contact People Services on 01246 568 801 or [email protected]. Further information about the role, Ashgate Hospice and our employee benefits is available on our website.

Person Specification

Qualifications

Essential

• Registered Nurse (NMC) or Allied Health Professional with relevant professional registration.
• Educated to degree level or equivalent experience.
• Evidence of relevant continuing professional development in palliative or end of life care.

Desirable

• Postgraduate qualification or relevant training in palliative care, leadership or service development.
• Qualification or training in teaching, mentoring, safeguarding, crisis intervention or complex case management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ashgate Hospicecare

Address

Ashgate Hospice

Ashgate Road

Chesterfield

Derbyshire

S42 7JD

United Kingdom

Employer's website

https://www.ashgatehospicecare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be responsible for maintaining high standards of cleanliness throughout the hospice, including patient rooms and bays, clinical areas, offices, corridors, toilets and other facilities. The role includes routine and deep cleaning, floor care, cleaning furniture and fittings, waste disposal and replenishing essential items such as hand towels, toilet rolls, soap and alcohol gel. The post holder may also support laundry and bedding requirements, including changing curtains and making beds in the overnight stay suite when required.

The post holder will use a range of cleaning equipment and materials safely and appropriately and will be responsible for keeping equipment clean, maintained and stored correctly. They will follow all relevant infection prevention and control, COSHH, health and safety and hospice procedures and report any faults, hazards or concerns to the appropriate member of the Estates team. The role involves working in areas where patients and families may be present. A calm, respectful and sensitive approach is therefore essential, and all information relating to patients and their families must be treated confidentially.

The post holder will work closely with the Housekeeper Team Leader and wider Estates team and will be expected to respond flexibly to changing priorities and service requirements. Full training will be provided, including relevant infection prevention, manual handling, fire safety and housekeeping training.

For further information about the role or to arrange an informal visit, please contact Donna Searson, Housekeeping Team Lead, at 01246 568 801 or email [email protected]

Ashgate Hospice is committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments or support during the recruitment process, please contact our People Services team on 01246 568 801 or [email protected].

Successful applicants will be required to complete a DBS check as part of the pre-employment process. Applications must be submitted via the Apply Now button; applications sent directly to People Services or the recruiting manager will not be accepted.

We are unable to support applications from candidates who require sponsorship to work in the UK.

Person Specification

Qualifications

Essential

• Willingness to undertake relevant housekeeping, infection prevention, COSHH, manual handling and other mandatory training.

Desirable

• NVQ Level 2 in Cleaning, Infection Prevention and Control or a relevant equivalent qualification.

Experience

Essential

• Basic knowledge of cleaning methods and practices and the safe use of cleaning products.
• Good organisational and time-management skills, with the ability to plan and prioritise tasks.
• Ability to work independently and take responsibility for completing allocated duties.
• Ability to work effectively as part of a team and communicate positively with colleagues.
• Friendly, respectful and sensitive approach when working around patients, relatives, visitors and colleagues.
• Ability to adapt to changing priorities and respond flexibly to service needs.
• Reliable, punctual and motivated, with good attention to detail.
• Understanding of the importance of confidentiality, infection prevention, cleanliness and maintaining a safe environment.
• Commitment to Ashgate Hospice's values and to treating others with compassion, dignity and respect.

Desirable

• Previous housekeeping or cleaning experience.
• Previous experience working in a healthcare, care or similar environment.
• Basic understanding of COSHH and health and safety requirements.
• Experience of working in an environment where high standards of cleanliness and infection prevention are particularly important.
• Experience of working flexibly and adapting to changing priorities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashgate Hospicecare

Address

Ashgate Hospice

Ashgate Road

Old Brampton

Chesterfield

S42 7JD

United Kingdom

Employer's website

https://www.ashgatehospicecare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

This is a varied clinical administration role working across three key areas of the hospice: Community Clinical Administration, Inpatient Unit (IPU) Administration and Main Reception. The role operates through a planned rotational working pattern, with structured induction, training and ongoing competency support provided across each service area. The postholder will work with patients, families, healthcare professionals, clinical teams, volunteers and external organisations, so a professional, approachable and sensitive manner is essential. The role involves access to confidential and sensitive patient information and requires a clear understanding of confidentiality, data protection and appropriate information handling. A DBS check will be required as part of the pre-employment process due to working with vulnerable adults. For full details, please refer to the attached Job Description.

Person Specification

Qualifications

Essential

• Good general education, including GCSE English and Maths at grade C/4 or above, or equivalent.

Desirable

• Office or administration qualification, e.g. NVQ Level 2 Business Administration or equivalent

Experience

Essential

• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Ability to prioritise workload in a busy environment.
• Ability to work across multiple service areas and adapt to changing priorities.
• Professional and sensitive approach when dealing with patients, families and visitors.
• Competence in Microsoft 365 and electronic data entry systems.
• Professional telephone manner.
• Understanding of confidentiality, GDPR and data protection principles.
• Experience of working in an administrative or office-based environment.
• Commitment to Ashgate Hospice values.
• Calm, professional and approachable manner.
• Flexible and adaptable approach to work.
• Willingness to learn and develop across multiple service areas.
• Ability to work effectively as part of a team.

Desirable

• Experience working within a healthcare, hospice or NHS environment.
• Experience using electronic patient record systems, such as SystmOne.
• Basic understanding of healthcare terminology.
• Experience supporting multidisciplinary teams.
• Experience managing competing priorities and working within established procedures.
• Experience working in reception or patient-facing environments.
• Awareness of equality, diversity and inclusion within healthcare services.
• Interest in developing a career within healthcare administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashgate Hospicecare

Address

Ashgate Hospice

Ashgate Road

Old Brampton

Chesterfield

S42 7JD

United Kingdom

Employer's website

https://www.ashgatehospicecare.org.uk/ (Opens in a new tab)