Job description

Job responsibilities

Job overview

To provide effective clinical and holistic individualised family centred care to the patients and families during their out-patient appointment, ensuring delivery is to the highest standard. Maintaining evidenced based practice is performed at all times, being responsible for updating own knowledge and skills in line with the Trust polices, multidisciplinary team and the NMC Code. Developing leadership skills, actively participating in service development.

Main duties of the job

Carry out all relevant forms of nursing care and patient management for children aged from birth to 16 years (this may be extended for children with chronic/complex conditions)

Participate in the supervision and teaching of new members of staff including nursing students and paramedics

• Provide and maintain high standard of clinical effective nursing cares at all times
• To provide and maintain specific clinical skills, allergy testing, diabetes control testing, EpiPen training, recording observations if required. Therefore, assisting in the provision of a safe, efficient service.
• Venepuncture for the under 1’s Phlebotomy clinic carried out weekly on Fridays.
• Reporting and recording accidents and untoward incidents according to Trust Policy and Guidelines
• Responsible to provide family centred care in the setting, considering the patients individual medical, emotional, social and psychological need

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Detailed job description and main responsibilities

• Identifies own learning needs and receives appropriate supervision in line with trust policy.
• To act as an advocate for the child and family representing best interest of the child, young person in partnership with parents/carers.
• To participate in staff appraisal, staff development and in-service training activities.
• To ensure that treatments prescribed by the medical staff are carried out.
• Able to independently teach, support and encourage children and young people to participate in meeting their own care needs.
• Practice high standards of professional conduct in line with the trust policy and the NMC Code.
• Working in partnership with the multidisciplinary team, supporting children and young people who are admitted for a planned procedure and treatments.
• To ensure that documentation is complete and up to date in line with NMC and Trust guidelines.
• Ensures patient confidentiality at all times in line with trust guidelines and NMC Code
• Able to access with appropriate training, the trusts software packages required for the trust.
• Maintaining nursing records to the trust standards of record keeping and record keeping NMC

Person Specification

Qualifications

Essential

• RN CHILD

Desirable

• Mentorship

Experience

Essential

• Knowledge and experience of providing nursing care for children within an acute Paediatric Out-patient department/ward
• Working with children/young people and families, within a multicultural environment
• Experience or knowledge of safeguarding children
• Knowledge of evidenced based practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

Reporting to the Employee Relations Lead, you will provide expert advice and support on a wide range of employee relations matters while overseeing the day-to-day management of the Employee Relations Team.

You will:

• Lead and support the management of complex employee relations cases, including disciplinary, grievance, attendance, capability and performance matters.
• Provide expert advice to managers on employment legislation, NHS policy and best practice.
• Support the management of MHPS cases and complex medical workforce employee relations issues.
• Develop management capability through training, coaching and early intervention approaches.
• Build effective relationships with Trade Union representatives and key stakeholders.
• Lead service improvement initiatives and support the development of employee relations policies, procedures and guidance.
• Manage and develop the Employee Relations Team, ensuring the delivery of a consistent and high-quality service.

We are looking for a highly skilled Employee Relations professional who can demonstrate:

• Experience in a senior employee relations or HR advisory role.
• Experience managing complex employee relations casework.
• Experience providing employee relations advice within the NHS or wider public sector.
• Experience of MHPS and medical workforce employee relations matters.
• Experience managing and developing staff.
• Excellent knowledge of employment law, workforce policy and employee relations best practice.
• Strong influencing, coaching and stakeholder management skills.

For an information discussion contact Anuja Gupta, Employee Relations Lead via [email protected]

Person Specification

Qualifications

Essential

• Educated to a masters degree level in a relevant subject or equivalent level of experience of working at a similar level in specialist area
• Continuing professional development, taking ownership and accountability for staying up to date / professionally registered with the CIPD

Experience

Essential

• Able to demonstrate recent experience in a senior ER operational management role (employment relations/caseload)
• Recent experience of advising and on complex ER related matters in line with policy and legislation
• Up-to-date experience of providing employment relations advice and services in the NHS or public sector at a senior level
• Previous experience of MHPS
• Experience of creating and delivering training interventions.
• Experience of being a subject matter expert in all ER related matters
• Experience managing staff

Desirable

• Able to evidence project management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Key working relationships

Head of Operational Estates and Technical Services

Head of Facilities

PFI Team

Capital Finance Team

IPC team

Fire Safety Team

Health and Safety Team

Clinical and Operational teams

Role:

The Post holder will be part of the Capital Planning Team and be integral to ensuring the delivery of the Trust Wide Capital Programme.

Responsible for successfully delivering Capital Projects to time, quality and cost.

The post-holder will :

Be responsible for the delivery of a portfolio projects ranging in size and complexity, using defined industry standard Project Management methodologies and best practice

Scope and specify projects including preparation and drafting of Project Initiation Documents, programmes and cashflow

Plan and manage project resources, including virtual teams in a matrix environment

Monitor projects against scope, programme, cost and quality and manage changes in line with change control methodology and Trust Project Processes.

The post holder needs to have excellent communication, organisational and project delivery skills, to work as part of a dynamic team

Key Duties

Due to the nature of the post, the post holder will be on occasions required as necessary to work at weekends and in the evenings.

Communications and Relationships

Advise stakeholders on the options available to meet a project brief and demonstrate best practice and value for money. This may involve highly complex, sensitive or contentious information whereby the Project Manager will be tasked with obtaining agreement or cooperation for Project solutions that may be different form the original Client Brief

Articulate the users requirement into language suitable for construction professionals.

Act as arbiter between the various stakeholders in order to manage expectations and achieve the most beneficial outcome.

Act as a point of contact for Trust staff, consultants, contractors and representatives of other bodies

Ensure early engagement with Trust representatives-

o Infection Prevention and Control

o Fire Safety

o Health and Safety

o Digital

o Facilities

Manage contractors and/or representatives of user departments to ensure the compliance with the Control of Contractors policy and help to ensure that disruption to services in those departments is kept to a minimum.

Produce reports including programme/budget summaries with risks and escalations to Project Boards

Prepare bids for internal Capital Funding requests

Prepare requests for PFI management and delivery of projects

Engage where necessary, the aid of external consultants for professional guidance and the design of schemes

Analytical and Judgement

Responsible for providing information and recommendations to the Capital Programme Manager as part of Capital Programme planning and the Estates five-year plan.

Monitor all areas of performance including design, technical information, compliance, programming and site management

Provide specialist knowledge across a range of works and building knowledge including all relevant construction related legislation, Health Building Notes and Technical Memorandum

In the event of an external contractor or professional consultant not performing the Project Manager will be responsible for following the procedures and processes to minimise the impact and risk to the project programme, finances and the Trust

Planning and Organisation

Consider, assess and manage each project according to scope, programme, budget, cashflow and quality.

Actively manage a project from inception through to completion including:

o Production of the brief

o Feasibility studies

o Input into business case / options appraisals

o Financial planning / cost estimates

o Procurement

o Production of project programme.

o Assistance with the relocation process

Develop the programme of works ensuring minimal impact on patient care and operational activity

Manage the transfer of services ensuring that all medical, paramedical, ancillary and FM contractors integrate smoothly and fully to ensure patient, visitor and staff safety and to minimise the impact on clinical activity

Liaisewith Operational Estates Team concerning scheduling and the use of direct labour on schemes and for the specification of engineering plant.

Responsible for the development and management of the commissioning and handover process, ensuring all stakeholders are involved in handover, sign off and any relevant systems training

Identify the APs who will be responsible for any ongoing repair and maintenance and ensure early engagement

Policy and Service development/ implementation

Responsible for following departmental processes and procedures

Implement Trust policies and standards relating to construction, procurement methods and performance.

Ensuring full compliance to statutory regulations inclusive of HTMs, HBNs, CDM and BSA

To partake in regular continued Professional Development training as necessary to the role.

Support the development of a programme of energy conservation, sustainability measures and green policies to meet government and NHS targets.

Responsibilities for Finance and Physical resources

Ensure that schemes are brought in on time and on budget and that any risks to this are escalated to Capital Programme Manager and the Project Board

Compliance with Trust financial procedures and Standing Financial Instructions.

Responsibility for Project Budgets and communicating changes to budgets/ cashflow to the Capital Finance Team with options for mitigation

With the Capital Programme Manager, develop procurement strategies for each project

Ensure all procurement process are managed in line with Procurement Regulations and Trust SFIs

Produce all Contract Award Governance documentation and manage the approval process

To appoint, manage and be responsible for external professional consultants and contractors within an authorised budget as a Budget Holder within agreed limits

Responsible for generation of Purchase Orders (PO) for services

Managing regular contractor and professional consultant performance reviews

Responsible for co-ordinating the commissioning team activities, ensuring all relevant operational managers are involved in the commissioning process and have ownership of its objectives.

Motivate, develop, direct and support in-house labour, external consultants and contractors

Directly responsible for and manage teams of external professional consultants as required for each project.

Review at regular intervals to ensure that statutory updates are incorporated into policies and procedures

Information resources

Produce regular progress minute meetings and reports including the production of initial scheme programme report to inform clients of progress etc.

Scrutinise and quality control all documentation including development drawings and specifications issued to the Trust by external professionals.

Quality Assess and ensure that the technical manuals and operational policies for the new building are complete, compliant and formally handed over to operational management.

Responsible for the production of design and tender documentation relating to all projects within the Project Managers portfolio of Capital Projects.

Production of a full suite of project documentation for all projects

Ensure building and hospital site plans are updated following project work, in both hard copy and computer (CAD) files with the Estates Information Manager.

Support requests from auditors for information at end of financial year

Quality

Monitor the performance and information provided by external professional consultants and building contractors against relevant legislation, contracts, Health and Safety, project delivery, compliance issues and report back to the Capital Programme Manager Divisional Leads and Procurement as and when necessary.

Set up Capital Project boards in order liaise with clients and prepare design briefs to ensure quality and best value procedures for managing the schemes.

Set up and manage Project Workstreams and ensure accurate reporting back to Project Boards

Record any derogations from Statutory and Non statutory Guidance and Regulations and to communicate and advise on these derogations with Clinical Leads, Divisional Leads and the necessary Trust Boards.

Physical effort

Support full site and building surveys

Conduct site visits during the works in line with Health and Safety requirements, to provide assurance of progress, monitoring of adherence to policy/procedures and regulations and resolve issues

Regular travel across all 3 Trust Sites

Mental/ Emotional Effort

Manage multiple deadlines and meet all pre-established timeframes.

Responsible for managing differing opinions within stakeholder groups to ensure a consensus is reached

Responsible for managing external contractor and professional consultant grievances in line with Estates procedures and processes and the relevant governing institution (i.e. RICS, RIBA, CIOB, etc)

Person Specification

Personal Qualities

Essential

• Prioritisation: able to manage work of self and others to accommodate competing priorities and meet demands
• Proactive, positive and collaborative approach to working with multiple teams
• Ability to remain calm and professionally manage situations when dealing with competing challenging opinions
• In possession of a valid UK driving licence and access to a vehicle to travel between all 3 Trust Sites

Experience

Essential

• Evidence of successful delivery of projects to required scope, time, quality and cost
• Experience of working in Capital Project management
• Experience of managing projects in challenging complex environment
• Demonstrable skill in MS Office, especially Word, Excel and Teams
• Experience in managing both construction contractors and external support consultants such as Contract Administrators
• Evidence of ability to manage project budgets and cashflow

Desirable

• Demonstrable experience of working in the NHS acute sector
• Experienced in facilitating workshops, meetings and engagement sessions with multiple stakeholders
• Experience of working constructively with NHS clinical/operational and management teams
• Experience of using NHS information, benchmarking data and hospital information systems

Skills/Knowledge

Essential

• Proven knowledge of RIBA Plan of Work
• Demonstrable skills in Project Management processes, including change control methodology
• Presentation: being articulate and skilled in presenting complex ideas and proposals to a diverse audience with a range of understanding of capital projects.
• Able to produce highlight reports with clear escalations with mitigation.
• Skilled in the production of Project Documentation such as programmes and risk logs
• Understanding of CDM and Building Safety Act regulations and your role in them

Desirable

• Detailed understanding of NHS Trust regulatory requirements and performance expectations
• Knowledge of construction procurement methods
• Understanding of HTMs/ HBNs

Qualifications

Essential

• Educated to degree level or equivalent experience in building services/ construction project management
• Project Management Qualification, such as PRINCE2, or APM
• Or-Apprenticeship in Project Management level 4

Desirable

• IOSH- Managing Safely

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Delivery of goods to wards and departments, wherever possible on day of receipt, carry out the unpacking of trolleys/pallets in a safe manner in a suitable location.

Full training will be offered to successful candidate.

Core hours 7.5 hours per day Mon-Fri

Establish and maintain good working relationships with Trust-based colleagues.

Carry out post duties in accordance with the Trust policies.

Person Specification

Education and qualifications

Essential

• General standard of education

Desirable

• Maths and English GCSE

Knowledge

Essential

• Email
• Basic IT skills
• Working knowledge of Oracle/Integra or willingness to learn

Experience

Essential

• Experience of working in a customer focused environment.

Desirable

• Experience of working within the NHS and an understanding of current issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Princess Alexandra Hospital

Hamstel Road

Harlow

CM20 1QX

United Kingdom

Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• oGood standard of numeracy and literacy.
• oEvidence of recent further development / willing to work towards NVQ 3 level.

Desirable

• oIT qualification or equivalent.

Skills and knowledge

Essential

• oAble to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing
• oAbility to analyse information to resolve problems
• oGood organisational skills.
• oExcellent communications skills.
• oWell-developed negotiating and motivating skills.
• oExperience of servicing meetings and taking minutes.
• oAbility to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint.

Desirable

• oKnowledge of the Health Service
• oKnowledge of Patient Administration systems e.g. EMIS/HIVE.

Experience

Essential

• Demonstrable experience of working within and office environment

Desirable

• Experience of working with the NHS in a support role.

Personal attributes/abilities

Essential

• oAbility to work as part of a team as well as on own initiative.
• oAdaptable with a flexible approach to work and working hours.
• oGood customer service skills
• oWillingness to work flexibly at various locations in the service.
• oAbility to travel between various locations in the community.

Desirable

• oRecognition of own limitations/flexibility.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Alexandra Park Health Centre

2 Whitswood Close

Manchester

M16 7AP

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

• The successful candidate will support the UC Governance Lead in working with the teams within Urgent Care to ensure that structures and processes are in place that enable improvements in the delivery of safe effective patient care.
• To support the Care Group to meet its governance and regulatory requirements.
• To oversee the governance and quality aspects related to the Care Groups delivery of the Delivering Excellence Every day (DEED) agenda.
• To ensure effective and responsive administration of the Care Groups governance agenda.

Key Responsibilities

• To provide and act as a resource to the Care Group on the Trusts approach to governance and assurance and its regulatory requirements.
• To support the monitoring and achievement of the Divisions approach to DEED and to escalate any concerns or risk that may impact on successful delivery of this.
• To support the Care Group and Division to maintain Care Quality Commission (CQC) and regulatory compliance.
• To support the Lead for UC Governance in the identification or emerging themes and priorities through analysis of quality data.
• To produce and maintain the Care Groups Governance related action trackers ensuring robust evidence is collected to provide assurance.
• To support the Governance Lead in the production of a newsletter to ensure the sharing of lessons learned, areas for improvement and updates on the progress and compliance with Delivering Excellence Everyday framework.
• To coordinate the Care Group Governance agenda for Care Group meetings and any other meeting deemed appropriate by the UC Triumvirate or the Governance lead.
• To ensure that all Serious Incidents and AAR action plans are monitored, and action trackers are updated for presentation in the monthly Care Group and Trust leadership team (TLT) Governance Meetings.
• To ensure that all complaints and any learning is monitored, and action trackers are updated for presentation in the monthly Care Group and TLT Governance Meetings.
• To ensure that clinical audit, NICE guidance updates and progress are monitored and reported on through the Care Group Governance Meetings.

We will support you to develop and thrive through access to leadership programmes, quality improvement training, mentoring and a wide range of professional development opportunities. If you are looking for a rewarding role with genuine opportunities to influence change, broaden your expertise and progress into senior leadership positions, we would love to hear from you.

For full job details and person specification please refer to enclosed job description

Person Specification

Qualifications

Essential

• Educated to Degree Level in relevant field
• Demonstrable relevant experience within NHS at senior level
• NMC registration

Desirable

• Leadership and Management qualification
• Clinical Audit training or qualification
• Postgraduate qualification in Healthcare Governance, Patient Safety, Quality Improvement, Leadership, Healthcare Management, or a related field.

Experience

Essential

• Experience within the NHS at management level (band 6/7)
• Experience using Datix (or equivalent risk management systems)

Desirable

• Experience of incident management and PSIRF processes.
• Experience of complaints, PALS, inquests, mortality reviews and claims management.
• Experience of coordinating governance committees and producing formal reports.
• Experience of maintaining risk registers and action plans.
• Experience of CQC inspections and regulatory compliance monitoring.
• Knowledge of NHS England patient safety frameworks.
• Experience analysing quality, safety and performance data to identify themes and trends.
• Experience of developing policies, SOPs and governance processes.

Skills and Knowledge

Essential

• Highly developed communications skills when providing and receiving highly complex, sensitive, or contentious information (verbal, non-verbal, written, and self-presentation)
• Knowledge of NHS policies and issues
• Knowledge and skills relating to compliance monitoring
• Managing and developing others
• Organisational skills
• Motivation and enthusiasm
• Networking skills
• Tact and diplomacy
• Good IT skills including use of Office, use of Risk Management System Software (Datix), PowerPoint, and databases
• Ability to manage continuously evolving priorities and deadlines
• Excellent interpersonal skills underpinned by a confident and professional manner
• Ability to inspire others
• Ability to make judgments and decisions in a complex, high pressure environment
• Well-developed influencing skills across hierarchies and disciplines
• Ability to act to ensure delivery

Desirable

• Knowledge of governance requirements within Urgent and Emergency Care settings
• Ability to develop, implement and monitor action plans, work programmes and governance trackers.
• Ability to influence and challenge constructively at all levels of the organization to support quality improvement and patient safety.
• Knowledge of NHS performance, quality and safety metrics and their use in providing assurance to internal and external stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road, Cosham

PO6 3LY

United Kingdom

Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

• Performing 12 Lead ECGs and has a skilled knowledge of ECG interpretation.
• Independently and confidently perform ECGs, ambulatory monitoring, analyses result and provides a comprehensive and accurate report to enable clinical decisions to be made regarding patient treatment.
• Responsible for acting as lead for Exercise ECG testing.
• To be fully conversant with emergency arrest procedures including defibrillation.
• To be part of the Cardiac Cath labs, be expert in routine invasive procedures, including diagnostic angiograms, PCI and primary PCI. Participate in training for EP cases and ablations.
• To be an active part of the 24/7 on call catheter lab team and part of a weekend rota for inpatient work.
• Skilled knowledge in Pacemaker implantation to include VVI and DDD implants.
• Working towards performing a transthoracic Echocardiogram to BSE minimum standards and producing a report to the BSE minimum dataset.

• Act as assistant in TOE (Transoesophageal Echo).
• Experience in the follow up of Reveal devices including remote monitoring and provides comprehensive and accurate report to enable clinical decisions to be made regarding patient treatment. .
• Be competent in the follow up of VVI and DDD pacemakers, working towards follow up of specialised devices.
• Perform remote follow up of Bradycardia pacemakers, working towards more complex devices.
• Have or working towards professional registration.

Management and leadership

• To supervise Band 5 Cardiac Physiologists and Assistant Technical officer staff groups.
• Work towards leadership development.

For further details and person specification please refer tothe Job Description.

Person Specification

Qualifications

Essential

• Degree in BSc Clinical Physiology or equivalent.
• Working towards BSE/BHRS or accredited.
• Have or working towards professional accreditation.
• Intermediate life support certification.

Experience

Essential

• Experience as working as a Band 5 within a clinical cardiology environment.
• Experience in all routine clinical Cardiac physiological testing invasive and non-invasive Cardiology.

Skills and Knowledge

Essential

• Excellent communication skills both written and oral.
• Flexible.
• Organisational skills.
• Ability to prioritise workload.
• Strong interpersonal skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Cosham

PO6 3LY

United Kingdom

Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)

Job description

Job responsibilities

As a Domestic Assistant, you will play a key role in ensuring the hospital environment is maintained to the highest standards of cleanliness and hygiene. Your responsibilities will include:

• Dusting, mopping, and sanitising surfaces including floors, walls, fixtures, and sanitary fittings.
• Cleaning isolation and barrier nursing areas in line with Infection Control Policy.
• Correct storage and maintenance of cleaning equipment and materials.
• Spot cleaning and spill management, including bodily fluids.
• Cleaning general and specialist equipment as per policy.
• Report faults and incidents to supervisors or the Estates help-line.
• Secure keys and ensure areas are locked after cleaning.
• Maintain confidentiality, dignity, and privacy at all times.
• Follow Trust procedures for sickness, absence, and hand hygiene.
• Participate in appraisals and personal development.

Person Specification

Qualifications

Essential

• Good all round education
• I.T basic knowledge

Experience

Essential

• Cleaning experience

Desirable

• Working within a care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• Evidence of continual professional and personal development
• Registration with the Health and Care Professions Council
• Certificate in local anaesthesia
• Evidence or Portfolio of Post Grad Continued Development
• Post graduate courses/ education in Biomechanics / MSK (Cert or Diploma to M level accreditation)

Desirable

• Evidence of Study in area of Specialist interest

Experience

Essential

• Experience of working at a band 6 level or above and evidence of working with a high risk caseload, neurology, rheumatology, orthopaedic or sports medicine caseload
• Experience of multidisciplinary and interagency working
• Experience of working with a wide range of patient and disease / musculoskeletal pathology types / the at-risk and high-risk foot
• Experience of working in an NHS environment
• Experience of clinical supervision / mentoring
• Experience of service development

Desirable

• Evidence of Teaching

Skills & Knowledge

Essential

• Knowledge of recent developments in the profession
• Full knowledge of podiatric theory and practice
• Knowledge of RCOP code of conduct
• Awareness of Equal Opportunities - theory and practice
• Understanding of Clinical Governance -theory and practice
• Up-to-date knowledge of clinical issues and treatment
• In depth / extended knowledge in the management of Biomechanical/Musculoskeletal Conditions
• Knowledge of audit and risk assessment
• A working knowledge of the Mental Health Act and its implications in care provision
• Ability to evaluate and analyse patients concerns and needs and propose effective solutions
• Ability to undertake intricate work in using sensitive diagnostic tools and a range of surgical instruments. e.g in the management and debridement of poor tissue viability wounds and nail surgery

Desirable

• Intermediate to Advanced IT Skills including use of Internet, e-mail, Word Packages

Other

Desirable

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Alexandra Avenue Health & Social Care Centre

Alexander Avenue

Harrow

HA2 9DX

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Person Specification

Education/Qualification

Essential

• BSc Degree In Podiatric Medicine or Diploma (if qualified prior 1991)
• Evidence of continual professional and personal development
• Registration with the Health and Care Professions Council
• Certificate in local anaesthesia

Desirable

• Evidence of post grad training in an area of podiatry Experience

Experience

Essential

• Post graduate clinical experience of multidisciplinary and interagency working
• Experience of working with a wide range of patient and disease / pathology types including the at-risk and high-risk foot
• Experience of working as part of a specialist team (clinical rotation experience accepted

Desirable

• Experience of working in an NHS environment
• Experience of clinical supervision / mentoring

Skills and Knowledge

Essential

• Knowledge of recent developments in the profession
• Full knowledge of podiatric theory and practice
• Knowledge of foot orthotic design and manufacture
• Knowledge of RCoP and HCPC codes of conduct
• Awareness of Equal Opportunities - theory and practice
• Understanding of Clinical Governance -theory and practice
• Knowledge of treatment options and skills required in the management of High risk tissue breakdown
• Up-to-date knowledge of clinical issues and treatment development
• Ability to evaluate patients concerns and needs and propose effective solutions
• Ability to undertake intricate work in using sensitive diagnostic tools and a range of surgical instruments. e.g. in the management and debridement of poor tissue viability wounds and nail surgery
• Organisational and planning skills to manage your own work time and domiciliary caseload o
• To be competent in the use of treatment and diagnostic tools (including, Doppler, scalpel techniques, syringe etc)
• IT Skills including use of Internet, e-mail, Word Processing

Desirable

• Ability to manufacture simple insoles

Other

Essential

• Performing clinical treatments in physically restricted work positions requiring repetitive fine movements.
• Ability to cope with patients anxieties and employ tactical techniques in order to help support patients and allay anxieties

Desirable

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Alexandra Avenue Health and Social Care Centre

Harrow

HA2 9DX

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We require a 0.8wte Speech and Language Therapist with experience of working with adults with acquired and progressive neurological conditions. You will be competent in both dysphagia and communication, and you will be keen to learn and to develop your assessment and rehabilitation skills. The role requires someone who is a team player and patient-centred with excellent communication skills. Having a driving license is also desirable to this role.

For more information about the role, please see the attached Job Descriptions and Person Specifications.

Person Specification

Education/Qualification

Essential

• Recognised Speech and Language Therapy Degree or equivalent
• Registration with HCPC
• Registration with relevant professional body

Desirable

• Registration with Royal College of Speech and Language Therapists
• Evidence of further study e.g. postgraduate degree, short courses relating to community setting

Experience

Essential

• Management of neurological and long term conditions
• Assessment & treatment of complex clients with speech, language, communication needs and dysphagia
• Working with carers & MDT
• Writing reports and maintaining case notes
• Delivering and evaluating training
• Management of own caseload
• Applying the principals of research methodology through clinical audit
• Developing reflective clinical practice in self

Desirable

• Member of a relevant CEN
• Experience of working in acute and community settings as well as in nursing homes
• Experience of supervising junior members of staff

Skills & Knowledge

Essential

• Knowledge of assessment tools relating the neurological/community client group with speech, language, communication and dysphagia needs.
• Knowledge of a range of therapeutic interventions relating to the neurological/community client group with speech, language, communication and dysphagia needs
• Ability to work in a less predictable environment and able to prioritise own workload with well-developed concentration skills.
• Demonstration of good analytical and reflection skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Honeypot Lane Health Centre

839 Honeypot Ln

Stanmore

HA7 1AT

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• 5 GCSE A*-D or 9-3 including English Language or equivalent qualification
• NVQ level 3 or equivalent qualification and/or equivalent level of skills and knowledge
• Willingness to work towards a Diploma in Screening (Level 3)

Skills

Essential

• Proficient in the use of standard Microsoft software, such as Outlook, Teams, Word and Excel
• Ability to demonstrate understanding and application of our workplace values, together with the underpinning behaviours identified for success in this role
• Excellent interpersonal and communication skills
• Excellent organisational skills with the ability to prioritise own workload and work to deadlines
• High level of accuracy and attention to detail
• Ability to work effectively as part of a team to achieve shared goals, contributing ideas and supporting colleagues as needed
• Good levels of literacy and numeracy with the ability to extract and identify relevant clinical data
• Flexible approach to meet the needs of the service
• Welsh Language Skills at level 4 or 5 in understanding, speaking, reading, and writing in Welsh

Experience

Essential

• Experience of administrative systems and procedures in an office setting

Desirable

• Experience of working within the NHS
• Experience of dealing with the public
• Ongoing evidence of sell directed learning and personal study

Knowledge

Desirable

• Knowledge of Healthcare/ Anatomy Physiology/Medical Terminology

Personal Attributes

Essential

• Ability to travel between sites in a timely manner to meet the needs of the service as required
• Ability to work across screening programmes as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Public Health Wales

Address

Breast Test Wales

24 Alexandra Road

Swansea

SA1 5DY

United Kingdom

Employer's website

https://phw.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Job overview

The Pharmacy department is looking for an Assistant Technical Officer to become part of our friendly, patient centred team based within the Princess Alexandra Hospital in Harlow, Essex. You will support various pharmacy teams including the dispensary, pharmacy stores, and aseptic unit.

This is an exciting opportunity to be involved in the pharmaceutical care of hospital patients through the supply of medicines, and is suitable for qualified Pharmacy Assistants or those new to the field looking to start their career in pharmacy.

You will also have the opportunity to develop your knowledge and skills if required through our Level 2 Pharmacy Pharmacy Services Programme which will give a fantastic foundation to your work and could be the launch pad to progress.

Main duties of the job

Your main duties will be centred around the pharmacy stores, ensuring wards are fully stocked with the medicines they require to treat their patients. You will also get the opportunity to work in our dispensary supplying medicines for in-patients and on discharge and there may be further opportunities in our aseptic unit.

Our Pharmacy team is a notoriously friendly and diverse team who work together in a mixture of behind-the-scenes and patient-facing roles to deliver safe and effective medicines.

Detailed job description and main responsibilities

For further details, please refer to the attached job description and person specification, which is available to download at any time.

For further details / informal visits contact:

Name: Hannah LeMar

Job title: Education, Training and Personnel Manager

Email address: [email protected]

Telephone number: 01279978301

Additional contact information: Available for informal calls or visits Monday-Wednesday 09.00-13.00

Person Specification

Qualifications

Essential

• Good Standard of Basic Education
• 3 GCSEs or equivalent including Maths and English
• The ability to successfully complete an NVQ Level 2 in pharmacy services.

Experience

Essential

• Meticulous to Detail
• Good Thinking & Reasoning Skills
• Good Communication Skills, both written and oral.
• Good team player, with ability to work in a multidisciplinary team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

We are inviting expressions of interest for a acting up/secondment into the role of General Manager for Medical Specialties, Frailty and General Medicine, this is an interim post for initially 6 months.

The General Manager is a high-profile leadership role within the Trust. Together with the Head of Nursing, the post holder will be responsible for overall management/ leadership of the designated care groups. Working with the management teams, clinical leads, matrons and senior AHP leads, to develop and evaluate all services within their remit.

The General Manager will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met, and associated risk and governance matters are managed. The post holder will support the Head of Nursing and Clinical Leads in developing efficient and effective patient centred services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national / local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness and financial flows.

Key Responsibilities

• Provide strategic and operational leadership across designated Care Groups.
• Deliver high-quality, efficient and patient-centred services.
• Lead service improvement, transformation and redesign initiatives.
• Ensure delivery of financial, workforce, quality and operational performance targets.
• Develop strong partnerships with clinicians, corporate teams and external stakeholders.
• Oversee governance, risk management, patient experience and regulatory compliance.
• Lead and develop multidisciplinary management teams, fostering an inclusive and high-performing culture.
• Support business planning, commissioning, contracting and service development activities.
• Drive the use of data, digital innovation and evidence-based decision-making to improve outcomes.

For an informal discussion contact Emma Bright, Interim Divisional Director of Operations.

Person Specification

Qualifications

Essential

• Education to a masters degree level or equivalent experience
• Recognised post-graduate management qualification or equivalent
• experience

Experience

Essential

• Significant general and operational management experience to include
• the management of a large multi-disciplinary group of staff part of which
• to have been in the NHS.
• A proven record of success in managing significant operational / strategic
• change whilst also developing and maintaining the provision of a highquality
• service, within a clinical setting, with multidisciplinary teams.
• Experience of team working and building and maintaining effective
• working relationships in a multidisciplinary environment
• Fully developing staff potential through facilitating training, development
• and education initiatives
• Demonstrable ability to lead and influence
• Evidence of sound budgetary management experience
• Experience in service redesign and project management

Desirable

• Experience of working with external organisations (GP practices, social
• services, community services, local authority, etc)
• Experience in managing quality/ clinical audit/ clinical governance/ risk
• management issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Fixed term end date - 18/06/2027

Job overview

The Pharmacy department is looking for an Assistant Technical Officer to become part of our friendly, patient centred team based within the Princess Alexandra Hospital in Harlow, Essex. You will support various pharmacy teams including the dispensary, pharmacy stores, and aseptic unit. This position is offered on a fixed term basis for 9 months maternity cover.

This is an exciting opportunity to be involved in the pharmaceutical care of hospital patients through the supply of medicines, and is suitable for qualified Pharmacy Assistants or those new to the field looking to start their career in pharmacy.

You will also have the opportunity to develop your knowledge and skills if required through our Level 2 Pharmacy Pharmacy Services Programme which will give a fantastic foundation to your work and could be the launch pad to progress.

Main duties of the job

Your main duties will be centred around the pharmacy stores, ensuring wards are fully stocked with the medicines they require to treat their patients. You will also get the opportunity to work in our dispensary supplying medicines for in-patients and on discharge and there may be further opportunities in our aseptic unit.

Our Pharmacy team is a notoriously friendly and diverse team who work together in a mixture of behind-the-scenes and patient-facing roles to deliver safe and effective medicines.

Detailed job description and main responsibilities

For further details, please refer to the attached job description and person specification, which is available to download at any time.

For further details / informal visits contact:

Name: Hannah LeMar

Job title: Education, Training and Personnel Manager

Email address: [email protected]

Telephone number: 01279978301

Additional contact information: Available for informal calls or visits Monday-Wednesday 09.00-13.00

Person Specification

Qualifications

Essential

• Good Standard of Basic Education
• 3 GCSEs or equivalent including Maths and English
• The ability to successfully complete an NVQ Level 2 in pharmacy services.

Experience

Essential

• Meticulous to Detail
• Good Thinking & Reasoning Skills
• Good Communication Skills, both written and oral.
• Good team player, with ability to work in a multidisciplinary team.
• Computer Literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job overview

This is an exciting opportunity for a Ward Manager to lead and manage our Same Day Emergency Care department (SDEC) on a secondment at the Princess Alexandra NHS Trust based in Harlow.

In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise.

You will have proven success in leadership and working collaboratively with other healthcare professionals promoting a 'joined -up' approach to patient centred care. You will also possess excellent clinical skills related to an Urgent and Emergency care environment.

Main duties of the job

You will be a motivated and enthusiastic person who can lead by example through positive and visible leadership to manage the Ward.

You will have excellent communication skills, which you will use to collaborate with all members of the multidisciplinary team. .

You will be responsible for ensuring that the nursing team are supported to deliver excellent care, by providing leadership and direction, sharing clinical knowledge, assessing ward performance identifying areas for development and implementing actions to improve, supporting staff to reach their full potential and patients receive care that is evidence based by a team that have the skills required.

You will provide support for your nursing team and work together with the practice development team to ensure all staff work within an atmosphere which is conducive to learning and development.

You will manage the ward staff establishment with excellent Roster management and management of staff absence.

You will work with your Matron and other senior members of the team, providing assurance of standards within the ward.

You will work with the wider Acute Medicine team to include the Emergency Department to improve efficiency and patient experience on the ward within this fast paced environment.

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Detailed job description and main responsibilities

Please see the attached Job description and person specification for the full job details. This is available to download at any time.

Person Specification

Qualifications

Essential

• Current NMC qualification
• Practice Assessor/sign off mentor course

Desirable

• Leadership course
• ALS
• Acute adult care course or Acute assessment course

Experience

Essential

• Experience in an acute setting either acute medicine or ED
• Experience in managing staff with awareness of HR policies and
• procedures
• Experience in mentoring junior staff and students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To participate in the compounding of all preparations produced within the Aseptic Unit, using appropriate equipment:

To maintain validations.

To supervise trainees carrying out validation tests and to help co-ordinate the staff validation testing programme.

Preform in-process accuracy checks (volume checks) during compounding of preparations.

Preform pre-process accuracy checks (tray checks) before compounding preparations.

Identify, select and issue drugs, (may include clinical trial materials).

To follow all standard operation procedures accurately.

Identify drugs to be booked out using the Pharmacy Computer System to maintain accurate stock control.

To liaise with PAH facilities department, outside companies and the environment agency to organise clinical waste removal

Appropriately dispose of pharmaceutical items in the Aseptic Unit.

Appropriately dispose of pharmaceutical waste for the Trust.

To carry out the following:

Maintain stock control and stock rotation.

Follow all standard operating procedures (SOP’s) accurately.

Maintain a clean and tidy working environment.

Maintain accurate manual and computer records.

‘House-keeping’ duties.

To follow all Health and Safety standards in compliance with Trust policies and procedures. This includes:

Report all accidents, incidents and near misses

Dealing with hazardous chemicals (including cytotoxic drugs) used in the department

Attendance at all mandatory training

This job profile is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post-holder. The specific objectives of the post-holder will be subject to review as part of the Performance Review and Development Plan process.

SYSTEMS & EQUIPMENT

Pharmacy stock control system (JAC)

Microsoft Office

PAH staff Intranet

Datix incident reporting

Multifunctional printers

Negative Isolators in Technical Services Unit

Personal protective equipment provided

DECISIONS & JUDGEMENTS

Work with other Senior TSU staff in decision making regarding workflow patterns and changes to SOPs.

COMMUNICATIONS & RELATIONSHIPS

Main working relationships are with the following groups, and communication is mainly face to face, electronic and by telephone:

Pharmacy Technicians

Pharmacy Department Managers

Clerical Staff

Pharmacists

Pre-registration Pharmacists and Pharmacy Technicians

Ward staff

Multi-disciplinary team

PHYSICAL DEMANDS OF THE JOB

Technical Services Unit – Cleaning of all room surfaces including ceilings. Sitting at an isolator in restricted positions for extended periods, dexterity of hands and fingers is required for compounding of preparations.

Lifting boxes up to 10kg, bending and reaching.

Will be required to walk between different departments within Pharmacy and across the Hospital on a daily basis to deliver and collect items.

Maintaining a high standard of concentration, accuracy and standards within a busy pharmacy aseptic environment.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) at grade C/4 or above in English and Mathematics, or demonstrable equivalent literacy and numeracy skills
• Evidence of a good standard of general education
• NVQ Level 2 in Pharmacy Manufacturing, or evidence of being in the process of completion/demonstrable equivalent level of knowledge
• Ability and willingness to successfully complete Product Pre and In Process Checking in line with Aseptic Services Accreditation requirements

Experience

Essential

• Demonstrates accuracy and attention to detail when following procedures and documentation
• Ability to apply logical thinking and reasoning to routine tasks and problem solving appropriate to the role
• Effective communication skills, both verbal and written, appropriate to a regulated healthcare environment
• Ability to work effectively as part of a team and within a multidisciplinary environment
• Basic IT skills, including use of standard workplace systems (e.g. data entry, email)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

• Current registration with Health Professions Council
• Diploma /Degree in Occupational Therapy

Desirable

• Evidence of CPD in the form of a detailed personal development portfolio
• Specific formal courses appropriate to post speciality
• Membership of professional special interest group
• Field work/clinical educators' course

EXPERIENCE

Essential

• Previous experience of a broad rotational scheme including neuro
• Attendance at post graduate courses in related fields and demonstrates reflective learning
• Knowledge of areas of clinical governance including quality, audit and risk management
• Experience of managing own caseload and prioritizing
• Ability to work and interact effectively within an interdisciplinary team and contribute to decision making
• Evidence of commitment to continuing professional development, and reflective practice
• Knowledge and application of evidence based practice and clinical reasoning
• Evidence of commitment to continuing professional development, and reflective practice
• Establish and maintain CPD Portfolio

Desirable

• Knowledge of areas of influence of psychosocial and cultural factors on health/illness behaviours
• Experience in supervision of students and junior staff
• Participation in audit, research activities and development activities
• Experience of undertaking Senior (Band 6) role
• Demonstration of having initiated change of practice or process
• Experience in student clinical supervision

SKILLS, ABILITIES & KNOWLEDGE

Essential

• Able to apply a range and depth of knowledge to the specialist clinical area of post
• Able to make sound clinical decisions based on knowledge/experience and utilize advanced clinical reasoning skills
• Able to carry out a range of assessments and procedures in order to make clinical assessments and diagnosis
• Able to carry out manual therapy techniques and therapeutic handling, requiring skilful and strenuous physical effort during the day
• Awareness of limitations of own professional abilities
• Clear, concise verbal and written communication to ensure liaison with multi-disciplinary team, patients and carers to ensure records and reports are accurate, legal and in legible manner (in English)
• Ability to integrate, participate and contribute as an effective member of a team
• Ability to self-direct towards the attainment of clear goals
• Ability to prioritise tasks and functions against well-reasoned standards
• Positive response to constructive criticism
• Ability to plan, manage and organise required tasks within available resources (including time)
• Use of and/or knowledge of POMR record keeping
• Knowledge of Current related legislation (H&S, Data P. Act, etc)
• Commitment to equal opportunities and antidiscriminatory practice
• Understand how to maintain confidentiality, privacy and dignity of patients
• To demonstrate appropriate level of assertiveness
• Able to be empathetic and handle difficult or emotional situations, using judgement to determine optimal intervention
• To have strategies for dealing with stressful interpersonal situations and frequent exposure to unpleasant working conditions

SPECIAL CIRCUMSTANCES

Essential

• Able to fulfil the physical demands of the role subject to reasonable adjustment under the terms of the Disciplinary Discrimination Act 1995

Desirable

• Ability to participate in seven day working
• Flexible to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Wycombe Hospital

Queen Alexandra Road

High Wycombe

HP11 2TT

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

• Seek supervision to ensure that personal clinical practice is continuously developing. Participate in appropriate training to ensure safe competent clinical practice.
• Ensure that all documentation is comprehensively completed in accordance with the NMC/HCPC and Trust guidance.
• Act at all times in accordance with the NMC/HCPC Code of Professional Conduct.
• Supervise and support the continuous development of team members.
• Provide expertise to support the development of operational processes that will ensure timely and appropriate admission and discharge of patients.
• Take a lead role in the management of all clinical duties, exploring safe provision of the service through skill-mix review and allocation of workload within pre-assessment.
• Teach, supervise and assess the competencies of junior staff. Lead the implementation of the Trust Governance Strategy to ensure that risks are identified and minimised and to promote the use of evidence based guidelines and protocols.
• Actively participate in the recruitment and selection process for nurses/practitioners within the Trust. Responsible for the management of an allocated budget.
• To be actively involved in Managing Sickness and annual leave within the Team.
• Proactively investigate and implement nurse/practitioner led services to augment the patient experience.
• Participate in the Trust Staff Appraisal process to ensure that you receive and give constructive feedback to enhance personal skill set and the promotion of professional development of nursing within the Trust. Act as a role model to staff on within Theatres and the ward and throughout the Trust.
• To be actively involved in the management of pre-assessment patients.

DECISIONS & JUDGEMENTS

• Provide and maintain effective clinical assessment to ensure that patient care is planned and evaluated.
• Ensure trust escalation process is followed following Datix and Serious incidents.
• Managing complaints, using feedback from families to reflect on clinical practice.
• Exercise clinical judgement to manage complex issues.
• On behalf of the Matron to investigate incidents where shortfalls in standard occur and take corrective action as necessary, including reporting to the Head of Nursing.
• Be aware of the importance of complaints process within the organisation; act to prevent formal complaints by excellent communication skills within the Department.
• If requested by the Matron or Senior Staff respond to verbal and written complaints
• Responsible for dealing with complaints and incidents at Department level and determine implementation of audit and undertake the necessary course of action.
• Meets the health and wellbeing needs of patients by ensuring the appropriate assessment tools are used. Developing and reviewing plans of care to meet specific needs.

COMMUNICATIONS & RELATIONSHIPS

• To demonstrate effective and developed interpersonal and counselling skills when dealing with information of a complex, sensitive nature in a format that is accessible to patients.
• To have the ability to recognise situations where there are barriers to understanding and will interact with individuals in a sensitive and effective manner, using appropriate resources
• To be sensitive to the cultural needs of the community. To establish an effective communication and liaison system with other members of the multidisciplinary team.

FINANCE

• Responsibility for ordering and security of specialist drugs, stock and equipment, ensuring the best utilisation of resources
• To demonstrate effective time management of self and others, and organisational skills that allow prioritising and re-arranging of work/activities throughout the day to meet specific patient requirements.
• Responsible for the appropriate and competent use of expensive and highly complex equipment. Ensure any defective equipment is removed from service and reported to EBME accordingly.
• Educate staff in the operation of equipment and ensure safety of staff and patients.
• Managing the stock level and ensure cost effective ways of reviewing clinical disposables.
• Regular review meeting with Procurement and supplies to ensure all equipment are meeting the quality standard.

Person Specification

Qualifications

Essential

• Registered Nurse or Operating Department Practitioner

Desirable

• 1st Level Degree
• Post Registration course relevant to practice

Experience

Essential

• Experience within elective and emergency gynaecology, obstetrics and breast surgery
• Experience as a Band 6 theatre practitioner
• Experience of clinical audit and clinical governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

• Seek supervision to ensure that personal clinical practice is continuously developing. Participate in appropriate training to ensure safe competent clinical practice.
• Ensure that all documentation is comprehensively completed in accordance with the NMC/HCPC and Trust guidance.
• Act at all times in accordance with the NMC/HCPC Code of Professional Conduct.
• Supervise and support the continuous development of team members.
• Provide expertise to support the development of operational processes that will ensure timely and appropriate admission and discharge of patients.
• Take a lead role in the management of all clinical duties, exploring safe provision of the service through skill-mix review and allocation of workload within Theatres.
• Teach, supervise and assess the competencies of junior staff. Lead the implementation of the Trust Governance Strategy to ensure that risks are identified and minimised and to promote the use of evidence based guidelines and protocols.
• Actively participate in the recruitment and selection process for nurses/practitioners within the Trust. Responsible for the management of an allocated budget.
• To be actively involved in Managing Sickness and annual leave within the Team.
• Proactively investigate and implement nurse/practitioner led services to augment the patient experience.
• Participate in the Trust Staff Appraisal process to ensure that you receive and give constructive feedback to enhance personal skill set and the promotion of professional development of nursing within the Trust. Act as a role model to staff on within Theatres and the ward and throughout the Trust.
• To be actively involved in the management of perioperative care of patients undergoing surgery in Main Theatres and ADSU

DECISIONS & JUDGEMENTS

• Provide and maintain effective clinical assessment to ensure that patient care is planned and evaluated.
• Ensure trust escalation process is followed following Datix and Serious incidents.
• Managing complaints, using feedback from families to reflect on clinical practice.
• Exercise clinical judgement to manage complex issues.
• On behalf of the Matron to investigate incidents where shortfalls in standard occur and take corrective action as necessary, including reporting to the Head of Nursing.
• Be aware of the importance of complaints process within the organisation; act to prevent formal complaints by excellent communication skills within the Department.
• If requested by the Matron or Senior Staff respond to verbal and written complaints
• Responsible for dealing with complaints and incidents at Department level and determine implementation of audit and undertake the necessary course of action.
• Meets the health and wellbeing needs of patients by ensuring the appropriate assessment tools are used. Developing and reviewing plans of care to meet specific needs.

COMMUNICATIONS & RELATIONSHIPS

• To demonstrate effective and developed interpersonal and counselling skills when dealing with information of a complex, sensitive nature in a format that is accessible to patients.
• To have the ability to recognise situations where there are barriers to understanding and will interact with individuals in a sensitive and effective manner, using appropriate resources
• To be sensitive to the cultural needs of the community. To establish an effective communication and liaison system with other members of the multidisciplinary team.

FINANCE

• Responsibility for ordering and security of specialist drugs, stock and equipment, ensuring the best utilisation of resources
• To demonstrate effective time management of self and others, and organisational skills that allow prioritising and re-arranging of work/activities throughout the day to meet specific patient requirements.
• Responsible for the appropriate and competent use of expensive and highly complex equipment. Ensure any defective equipment is removed from service and reported to EBME accordingly.
• Educate staff in the operation of equipment and ensure safety of staff and patients.
• Managing the stock level and ensure cost effective ways of reviewing clinical disposables.
• Regular review meeting with Procurement and supplies to ensure all equipment are meeting the quality standard.

Person Specification

Qualifications

Essential

• Registered Nurse or Operating Department Practitioner

Desirable

• 1st Level Degree
• Post Registration course relevant to practice

Experience

Essential

• Experience within elective and emergency gynaecology, obstetrics and breast surgery
• Experience as a Band 6 as a scrub or anaesthetic theatre practitioner
• Experience of clinical audit and clinical governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.

Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities, No Smoking.

Respect the confidentiality of all matters that they may learn relating to their employment and other members of staff. All staff are expected to respect the requirements of the Data Protection Act 1998.

The duties will vary according to the specific needs of Portsmouth Hospitals.

In compliance with the Trusts practices and procedures associated with the control of infection, you are required to:

Adhere to Trust Infection Control Policies assuring compliance with all defined infection control standards at alltimes.

Protect patients, staff and visitors from infection by performing hand hygiene when entering or leaving clinicalareas and after each contact with a patient or patients equipment.

Please see full Job Description Attached

Person Specification

Qualifications

Essential

• Enthusiasm and flexibility are essential qualities required.

Desirable

• Enthusiasm and flexibility are essential qualities required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Equans Working with Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Southwick Hill Road

Portsmouth

Hampshire

PO6 3LY

United Kingdom

Employer's website

https://www.porthosp.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

EDUCATION, TRAINING & QUALIFICATION

Desirable

• Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
• Care Certificate or working towards

EXPERIENCE

Essential

• Experience of working with people, ideally in a front-line customer service role

Desirable

• Experience of providing person-centred care

SKILLS, ABILITIES & KNOWLEDGE

Essential

• An understanding of the importance of patient confidentiality and privacy
• Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Wycombe Hospital

Queen Alexandra road

High Wycombe

HP11 2TT

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

Duties and responsibilities:

• To work with MDTs to implement the Recovery Package and Risk stratification processes: i.e. Ensure patients receive holistic needs assessments, treatment summaries, health and well-being events and remote surveillance.

• To be a main point of contact throughout the patient journey and to help identify risk stratified patients that will receive the Recovery package.

• Pro-active liaison and co-ordination to ensure smooth transition across traditional care boundaries.

• Support and co-ordinate the needs of patients on patient triggered follow-up pathways, using own judgement and initiative, escalating to the relevant practitioner.

• Apply Macmillan Level 1-2 direct/indirect interventions to support non-complex cancer patients.

• Assist patients in completing Electronic Holistic Needs Assessments (eHNA’s) and develop subsequent care plans to address concerns.

• Facilitate joined up support services, information and health education to create a seamless experience of care for patients.

• Deliver health education for non- complex patients in collaboration with established care providers such as CNSs, Cancer Information Manager, particularly focussing on signs and symptoms to look out for and late consequences of treatment.

• Support the planning and delivery of self-managed workshops in collaboration with the relevant clinical teams, including agreed annual timetable for workshop provision, organising venues, supporting recruitment and communication with patients and supporting the delivery and evaluation of events.

• To coordinate the follow-up investigations required post cancer treatment.

• To coordinate a rapid re-entry into the specialist cancer team as per tumour group protocol

• To coordinate the necessary assessments, appointments or investigations to fast track people back into the system if required.

• To maintain an accurate and validated cancer data base eg remote monitoring & tumour specific.

• To take, respond to and record accurately all telephone calls, initiating action as appropriate, relaying messages accurately, ensuring that all calls receive prompt attention and complete confidentiality in an efficient and courteous way.

• To provide basic telephone advice and refer on or sign-post to other sources of support as per tumour group instruction.

• To develop and maintain a good professional relationship with patients and with the specialist cancer teams.

• Carry out administration duties required by the role including filing, report writing, documenting decisions made, making up information packs, ordering supplies and equipment. 3 • Understand that there will be some distressing situations and when to seek appropriate support/advice.

• To listen with empathy to distressed or angry patients or carers regarding sensitive matters, ensuring discretion and confidentiality.

• To provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices.

• Act as advocate and facilitator to resolve issues that may be perceived as barriers to care.

• Provide rota cover in the Cancer Information Hub in Williams Day Unit.

• Support patients and carers to understand what signs and symptoms or situation to be aware of that would indicate concern.

• Support patients and carers how to make contact when they feel their condition or needs have changed, including what to do out of hours.

• Encourage and support active and healthy lifestyle choices. Decisions and Judgements

• Make judgements on when to escalate concerns to CNS teams or Cancer Information Support Manager (particularly when undertaking patient assessments) and knowing when to refer to other parties (eg. Cancer Information Centre) Communications and Relationships

• Cancer Clinical Nurse Specialist Team

• Patients, their carers’ and relatives

• Chemotherapy Nursing Team

• Other Personalised Care Cancer Support Workers

• Macmillan Head of Nursing for cancer Services

• Haematology and Oncology Multi-disciplinary teams (MDT) • Patients, Families and other visitors

• Cancer, Cardiology & Clinical Support Health Care Group (CCCS HCG)

• Macmillan and other external charities

• Macmillan Cancer Information Support Service

• Community teams and voluntary organisations

• GP’s District Nurses

• Local Hospice care

MOST CHALLENGING/DIFFICULT PARTS OF THE JOB:

• Dealing with distressed patients and relatives.

• Managing time effectively and using computers daily.

• Maintaining confidentially.

• Ability to face new and exciting challenges on a daily basis.

• Emotionally challenging Education and General Information

• Demonstrate effective communication with patients, carers, other health professionals and stakeholders.

• Deliver Health Education, in partnership with key extended team members: CNS teams, and Macmillan Information Manager.

• Identify own personal education and role development needs and access Macmillan resources to address.

• Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression.

• Overcome barriers to effective communication.

• Adhere to clear role boundaries and expectations and when to seek support of signpost to more appropriate care provider.

• As this is a Macmillan Role, you will wear the Macmillan badge and use Macmillan resources to benefit patients.

• You may be required to undertake ad hoc duties as per the changing demands of the service.

• There will be a requirement for you to work across sites regularly, as required.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.

Person Specification

Qualifications

Essential

• Good standard of general education to GSCE level or equivalent
• Foundation
• Educated to A level or NVQ level 3, level 3 BTEC with knowledge of
• Health & Social Care
• Customer Service Skills training

Desirable

• Degree/Post Graduate Diploma

Experience

Essential

• Extensive patient or public facing experience
• Prioritising, planning and organising own tasks to meet competing
• deadlines
• Experience of working as part of a team and individually
• Experience of working within guidelines, policies and protocols
• Experience of dealing with difficult situations and confrontations with both
• colleagues and service users
• Proven experience in data entry and associated documentation
• Experience of IT packages Microsoft Office, Excel and IT equipment
• e.g. iPad and tablets
• Insight into cancer and related issues

Desirable

• Knowledge / experience of Audit
• Experience of culture change projects
• Experience of project administration, NHS or public sector experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Detailed job description and main responsibilities

Professional:

To assess the needs of individuals attending/contacting the service and to work with them to identify the support they require.

Develop a wide understanding of cancer types, treatments and common side effects. As well as the impact that cancer treatment has on patients and their families to help deliver cancer information and support.

Assist patients in completing Electronic Holistic Needs Assessments (eHNA’s) and develop subsequent care plans to address concerns. To provide non-clinical information on topics such as financial support, counselling, support services etc. This will be in a range of formats.

To communicate effectively with clinical teams to ensure the highest standards of care.

Deliver health education for non-complex patients in collaboration with established care providers such as Clinical Nurse Specialist, Cancer Information Manager and Recovery Package Manager, particularly focussing on signs and symptoms to look out for and late consequences of treatment.

To complete referrals to a range of organisations and professionals, including cancer centres, social services, benefits advisors, social prescribers and counsellors. In appropriate cases, to plan and implement a package of follow-up support and information to the service user based on their needs.

To create and update accurate and timely records of patient information using the Trust’s Electronic Patient Record System.

Facilitate joined up support services, information and health education to create a seamless experience of care for patients

To contribute to the development and maintenance of relationships with other departments and wards within the Trust and community.

Understand that there will be some distressing situations and when to seek appropriate support/advice.

To listen with empathy to distressed or angry patients or carers regarding sensitive matters, ensuring discretion and confidentiality.

To provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices. Act as advocate and facilitator to resolve issues that may be perceived as barriers to care.

Provide rostered cover in the Cancer Information Hub in Williams Day Unit.

Support patients and carers to understand what signs and symptoms or situation to be aware of that would indicate concern.

Support patients and carers how to make contact when they feel their condition or needs have changed, including what to do out of hours.

Encourage and support active and healthy lifestyle choices

To demonstrate a willingness to identify their own learning and development needs and be willing to undertake further training and study in order to address these needs.

Demonstrate an understanding of Macmillan Cancer Support and its role across the UK.

Demonstrate an understanding of the elements included in Recovery Package/Personalised Care for people living with and beyond cancer.

Duties and responsibilities

To collate and record data based on service user interactions using relevant IT systems, PAHT clinical information systems,( Alex Health, Somerset), Microsoft office programmes (Outlook, Word, Excel etc) Case note Management, Macmillan MyCare Plan and 8 x 8

To conduct research into cancer related topics and community demographics that contribute to continuous service improvement, to ensure the service meets the needs of the whole community

To contribute to the planning and organisation of events and displays outside the centre, helping to promote the service

To keep the centre clean, tidy and ensure cancer information stands are kept up to date and well stocked both inside the centre and throughout the hospital including St. Margaret’s and Herts and Essex Hospitals.

To order cancer information and resources for colleagues and teams where appropriate

To encourage user involvement, engagement and feedback that supports the design and development of services

To curate interesting and engaging content for the Trust and Macmillan’s communications departments that celebrate the work done within the centre and in the community

To engage in Centre fundraising activities to support the objectives of Macmillan Cancer Support

There will be a requirement for you to work across site at times To provide administrative support to the manager.

To provide assistance with specific projects as required. To work flexibly in order to deliver the objectives of the service.

The post holder will work within the Operational Policies for the Centre as a whole and for their post but will be expected to use their own initiative and judgement in dealing with enquiries.

The post holder will ensure that situations or enquiries requiring specialist intervention are referred appropriately and in a timely fashion. Management and Leadership:

To deputise for the manager when required.

To support with the recruitment and management of volunteers.

To comply with health, safety and security measures and report any concerns to the manager.

Carry out administration duties required by the role including filing, report writing, documenting decisions made, making up information packs, ordering supplies and equipment.

Demonstrate effective communication with patients, carers, other Health Professionals and stakeholders

Identify own personal education and role development needs and access Macmillan resources to address.

Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression.

Overcome barriers to effective communication.

Adhere to clear role boundaries and expectations and when to seek support of signpost to more appropriate care provider.

As this is a Macmillan Role, you will wear the Macmillan badge and use Macmillan resources to benefit patients Communications and relationships

Macmillan Cancer Information Support Manager

Macmillan Cancer Information and Support Centre Assistants in other trusts

Cancer Clinical Nurse Specialist Team Macmillan Recovery Package Manager

Personalised Care Cancer Support Worker

Patients, their carers’ and relatives

Chemotherapy Nursing Team

Other Personalised Care Cancer Support Workers

Macmillan Head of Nursing for cancer Services Haematology and Oncology Multi-disciplinary teams (MDT)

Patients, Families and other visitors

Macmillan

Essex and Hertfordshire Citizen Advice teams

Community teams and voluntary organisations

GP’s single point of access team and social prescribers

Local Hospice care and support

General duties of all employees:

To observe the provisions of and adhere to all Trust policies and procedures.

To actively participate in the appraisal process to identify personal development needs. To attend Trust statutory and mandatory training as required and any other training courses relevant to the post.

All staff will be treated with respect by management, colleagues, patients and visitors and equally staff will treat management, colleagues, patients and visitors with the same level of respect. Staff will be supported to challenge any discriminatory behaviour that may be based on differences in race, disability, language, culture, religion, sexuality, age, gender or employment status.

All employees are individually responsible for the prevention and control of infection within their own area. The employee must attend Infection Control Induction training and mandatory Infection control training. The employee must follow all Trust policies, procedures and guidelines relating to Infection Control.

The duties contained in this job description are not intended to be exhaustive.

The post holder must be flexible in the duties performed and it is expected that similar duties, not specifically listed above, will be carried out as required and may be cross site. Any such variation will be agreed in advance between the post holder and their manager as part of the continuing process of management review and development. This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.

Person Specification

Qualifications

Essential

• Good standard of general education to GCSE level or equivalent
• Educated to A level or NVQ level 3, level 3 BTEC with knowledge of
• Health & Social Care

Desirable

• Evidence of continual personal development
• Coaching or teaching qualification

Experience

Essential

• Recent experience of working in the NHS or a Healthcare setting
• Prioritising, planning and organising own tasks to meet competing
• deadlines.
• Experience of working as part of a team and individually.
• Experience of working with cancer patients, their families and carers.
• Experience of working within guidelines, policies and protocols
• Proven experience in data entry and associated documentation.
• Experience of IT packages Microsoft Office, Excel and IT equipment.
• Experience of providing and receiving complex and sensitive information
• and data management
• Insight into cancer and related issues.

Desirable

• Knowledge / experience of Audit
• Experience of culture change projects.
• Experience of project administration, NHS or public sector experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)