Job description

Job responsibilities

Please see the job description for full details of the role and responsibilities for this post.

To provide supervision and support to the A&E co-ordinators within the relevant clerical team on a day-to-day basis.

To provide effective clinic and A&E reception management, reducing over-booking of clinics and helping to ensure a positive experience for patients.

To provide a professional, comprehensive and efficient reception and administration service to the Trusts General Ophthalmology (Primary Care) and Urgent Care clinics and A&E services based at Moorfields Eye Hospital, City Road.

To promote a positive image of the trusts services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating a commitment to putting patient care first.

To be responsible for ensuring high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.

To ensure adherence to the Trusts Access Policy at all times.

To work as part of a service team and provide cross- cover as and when required.

To actively reduce the number of hospital appointments not attended by confirming follow-up appointments with patients face-to-face where possible.

Person Specification

Education/Qualifications

Essential

• Educated to GCSE level (including English and Maths to GCSE A-C), or equivalent qualifications.
• NVQ Level 4 in administration / customer service or demonstrable equivalent level of knowledge and experience

Desirable

• Evidence of continuing education and development

Experience

Essential

• Two years supervisory experience in management , ideally within NHS primary care
• Strong leadership and people management skills
• Excellent organisational, communication, and problem-solving skills

Desirable

• Experience of using a patient administration system
• Knowledge of HR processes (eg sickness and performance management)

Knowledge & Skills

Essential

• Proficient in the use of MS Office IT software packages (eg MS Excel, Word).
• Ability to develop, lead and motivate staff in a multi-disciplinary service, maintaining an excellent working relationship with staff at various levels
• Excellent organisational skills, including the ability to prioritise the workload of the team and one's self
• Effective customer service delivery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital

City Road

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Although the jobs are primarily based in the unit advertised, you may be required to work anywhere within the catering department depending on the needs of the service. This could include the Royal site & Broadgreen. This could also include working in the patients kitchen.

IT skills are required for all positions as the Trust does mandatory training and yearly appraisals online.

Person Specification

Qualifications

Essential

• Level 2 food hygiene certificate Food Hygiene Certificate

Desirable

• Food/Hygience certificate

Experience

Essential

• Previous catering experience

Desirable

• Previous Industrial Catering experience
• Previous use of cleaning machinery, Dishwashing or pan washing machinery

Knowledge

Essential

• Numeracy and literacy skills
• Knowledge of Health & Safety
• Understanding of the importance of good food hygiene

Desirable

• Barista training
• Knowledge of cash till systems

Skills

Essential

• Communication skills
• Data inputting
• Team working skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree site

Lower Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Qualifications

Essential

• RGN, RSCN, RN(Child)
• Registered Nurse with current UK NMC registration
• Evidence of post registration education

Desirable

• Teaching qualification

Experience

Essential

• Relevant nursing experience at Band 5
• Experience of teaching
• Experience of liaising / negotiating with professionals
• Experience of management of junior staff

Desirable

• Post Registration Community Experience at Band 5 or 6
• Experience of working in culturally diverse communities

Skill

Essential

• Knowledge of the NMC Professional Codes and Standards
• Knowledge of Clinical Governance and its implementation
• Knowledge of political changes in the profession and NHS
• Knowledge of working in culturally diverse communities
• Excellent communication skills, both verbal and written
• I.T. skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Medical Centre

7E Woodfield Road

London

W9 3XZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Experience

Essential

• Demonstrable post registration experience as an RMN
• Professional experience of working in mental health services
• Experience of MDT working
• Skills in coordinating and planning interagency approaches in mental health care.
• Experience of assessing and managing risk
• Working with the MHA and MCA Experience of working in a community service

Desirable

• -Experience of working with statutory and non-statutory agencies.
• -Experience of working at Band 6 level
• -Experience of delivering evidence-based treatments

Knowledge

Essential

• Ability to use initiative and work without immediate supervision
• Knowledge and understanding of the legislative framework for mental health services, particularly the Mental Health Act, Mental Capacity Act & NICE Guidelines.
• Ability to demonstrate an understanding, empathic approach
• Skills in co-ordinating and planning interagency approaches in mental health care
• Excellent report-writing skills IT skills
• Ability to work as part of a multiprofessional team
• -Excellent assessment skills- communication skills, establishing a rapport, focusing on gathering pertinent information, probing questions and ability to assimilate within your mental health knowledge to agree an appropriate outcome and plan
• -Completing robust, initial risk assessments and ability to review historic risk
• -Understanding of the importance of user/carer involvement in care planning
• -Understanding of local Safeguarding policies and procedures.
• -Ability to prioritise workload when conflicting demands are made

Desirable

• -Skills in CBT
• -Ability to work in a changing environment
• -Knowledge and understanding of the roles of other professionals working within mental health -
• -Ability to elaborate on the translation of personal and professional skills into practice

Qualifications

Essential

• -Current registration as a level one Mental Health nurse/RMN
• Evidence of post registration training and experience
• -Willingness to undertake additional training relevant to the role

Desirable

• Non-medical Prescriber
• -Counselling qualification
• -Venepuncture qualification
• -ECG application qualification
• -PSI Training

Skills and Abilities

Essential

• -Access to transport with the ability to travel within the geographical work area
• oOpen, transparent and values
• oProgressive
• oEmpowering and Supportive of Staff
• oCaring, Safe, Reliable and Passionate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Elizabeth Quarter

High Street

Scunthorpe

DN15 6SX

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Greeting and attending patients on the MRI reception desk, this will include ensuring safety screening questionnaires are completed.

• Greeting and attending patients on the X-Ray reception desk. Additional duties also performed whilst working on x-ray reception desk also include; booking in-patient appointments, tracking and attending walk-in patients ensuring they go back to the Outpatient Department (when necessary), attending CT patients, taking calls from theatres ensuring theatre patients are booked and attended.

• Pending paper referrals (e.g. private patient and GP) imaging referral forms onto the CRIS waiting list.

• To ensure that Ultrasound and CT clinics are processed in a timely manner to ensure that the correct activity is captured.

• To ensure that any forms (i.e. LMP forms, CT procedure forms, Undertaking To Pay forms etc) are scanned into CRIS on a daily basis.

• To be familiar with and adhere to Trust and departmental policies and operational procedures. To partake in feedback in departmental and Trust wide/departmental policies, procedures and guidelines.

• Participate in Trust appraisal system and staff survey.

• The post holder will ensure the proper use of the Trusts resources such as stationery, telephone usage, photocopying and other consumables in the course of business, ensuring minimal waste and minimal cost

• Report equipment faults to line manager.

• Operate IT systems ensuring correct data is held on the Trust systems, and update as necessary.

Ability to work independently with minimal supervision and within Trust Policy/guidelines. Referring to manager when necessary.

Full job description available as a supporting document.

Person Specification

Qualifications and Training

Essential

• Able to demonstrate good basic education (English & Maths language GCSE)

Desirable

• NVQ Level 3 or relevant practical experience

Experience

Essential

• Experience working in a clerical background, preferably in Health Records
• Working within a team structure in a busy environment
• Experience organising own workload

Skills and Knowledge

Essential

• Word Processing/ Keyboard skills
• Customer care experience

Desirable

• Microsoft Teams Experience

Personal Qualities

Essential

• Organised and able to work on own initiative
• Team Player
• Pleasant and Professional telephone manner
• Reliable and Flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

Royal Orthopaedic Hospital

Bristol Rd, South

Northfield, Birmingham

B31 2AP

United Kingdom

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration (Part 1 Adult / General Level 1 or 2)
• Degree / Diploma in Nursing studies or equivalent

Desirable

• Gynaecology experience

Experience & Skills

Essential

• Demonstrates evidence based clinical knowledge
• Ability to coordinate your workload, ensuring high quality, safe and effective patient care
• Communicates succinctly, clearly and accurately both verbally and in writing
• Proven post-registration experience

Desirable

• Evidence of mentorship and supporting students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

The Royal Oldham Hospital

Rochdale Road

Oldham

OL1 2JH

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 12 & 13/10/2026

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

Essential

• Degree-level qualification in a relevant subject or equivalent knowledge and experience
• Level 3 QCF Health & Social Care (Adults) or equivalent or able to evidence KSF / DANOS competencies for role in CPD portfolio and willingness to work towards required Level 3 QCF
• Knowledge of Motivational Interviewing, Cognitive Behavioural Therapy, Care and Treatment Plan or other therapeutic approaches
• Sound knowledge of substance misuse issues

Desirable

• Certificate / Diploma in Counselling or other related field

Experience

Essential

• Recent relevant experience & knowledge of Substance Misuse field

Desirable

• Recent experience in health/social care agency
• Recent experience in Tier 3 Treatment provision

Language Abilities

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Wellfield Resource Centre

Carmarthen

SA31 1DS

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Practice Nurse Responsibilities Include:

• Provide general nursing services, Childhood immunizations, cervical smears and dressings.
• Contribute to patient health by running and managing clinics for conditions such as Vaccination and insulin injections.
• Engage in patient education, offering advice and guidance on health topics.
• Chronic disease management including Asthma, COPD, Diabetes, all QOF and LIS.

Person Specification

Experience

Essential

• Minimum of 6 months experience as a practice nurse.
• EMIS trained

Qualifications

Essential

• Valid NMC Registration.
• Minimum of 6 months experience as a practice nurse.
• Right to work within the UK
• Commitment to evidence based practice.
• Fulfil the compliance requirements of our framework, including those related to DBS, Occupational Health, and an updated CV.
• Trained on EMIS Web, willing to provide a re-fresh if needed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fencepiece Road Medical Centre

Address

Fencepiece Road Medical Centre

83 Fencepiece Road

Ilford

Essex

IG6 2NB

United Kingdom

Employer's website

https://www.fencepieceroadmedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

What Youll Bring

• A confident, professional approach, with the ability to engage effectively with a wide range of people in a fastpaced, highprofile environment
• Strong communication skills, whether facetoface, over the phone, or in writing, with the ability to adapt your style to suit the situation
• Proven decisionmaking skills, with the ability to prioritise effectively when faced with competing demands
• Excellent organisational abilities, combined with clear, concise com

Person Specification

Our values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• NVQ level 4 in administration or relevant other subject or equivalent level of knowledge
• Educated to at least GCSE level with 5 grade at C or above or equivalent experience
• European Computer Driving Licence (ECDL)

Knowledge and experience

Essential

• Data entry experience
• Good knowledge of Administrative Systems
• Previous supervisory and staff management experience
• Knowledge of 18 week RTT and cancer targets
• Experience of dealing with customers
• Experience of dealing with complaints

Desirable

• Previous NHS experience
• Knowledge of Medway or other Patient Administrative System
• Experience of scheduling outpatient and inpatient appointments
• Experience of managing reception desks

Skills

Essential

• Standard keyboard skills
• Ability to train and motivate staff
• Ability to use own initiative when dealing with staff and patients issues
• Good organisational skills
• Ability to maintain a high level of discretion, diplomacy and tact at all times.
• Ability to prioritise own workload
• Ability to recognise and solve problems and identify when further action is required
• Excellent interpersonal skills with ability to use tact and diplomacy.
• Detail oriented and able to meet deadlines
• Good understanding of confidentiality
• Good verbal and written communication and telephone skills

other

Essential

• Combination of sitting standing and walking throughout the day.
• Frequent interruptions throughout the day when dealing with patient and staff queries
• Ability to remain calm and work effectively in pressure situations
• Daily requirement to deal with distressed patients and staff
• Occasional requirement to deal with verbal aggression from patients and staff
• Use of VDU throughout the day.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

• As a receptionist you must greet patients, visitors, and colleagues in a polite manner.
• Print patient clinic lists and relevant reports for clinics as required on a daily basis ensuring all relevant clinical staff are given copies.
• Check patient demographics including ethnicity with patients as they arrive at reception desk. Update Trust Patient Administration System (PAS) following the departmental operational procedure document.
• Identify any overseas visitors by checking present address and previous address within the last 12 months.
• Make appointments as required on PAS. Record on appointment card and hand card to patient or send a patient letter in the post within time limits (under 3 months, write appointment card, after 3 months request letter on PAS to be sent in post).
• Rearrange appointments for patients from cancellations and non-attendance DNA patients following the Trust DNA procedure. Ensure all appointments are booked within 18-week Trust/Government targets liaising with nursing and clinical staff. (Please read DNA procedure on Reception desk).
• Input patient attendances and outcomes onto the Trust PAS system, including any procedure coding as instructed from patient outcome sheet.
• Hold all clinics on a daily basis according to Patient Access Policy.
• Ensure 18-week pathway process is adhered to and pathway clock start and stop times are inputted accurately. Liaise with Data Quality Team.
• Register all patient health record supplements (HRS) movements on the PAS system. Including dispatching HRS notes to other locations within the Hospital and receiving HRS notes into clinic areas.
• Deal with patients and their relatives in a friendly and sympathetic manner and attend in-house Customer Care Workshop.
• Give general advice to patients in relation to their appointments or re-direct to an appropriate department.
• Arrange ambulance transport for patients when required on the Patient Transport System (PTS).
• Deal with complaints on a first line basis or refer to nurse in charge of clinic or relevant department / member of staff. (N.B. May occasionally experience stressful or distressing situations).
• Prior to clinics commencing, organise workload to ensure all patients health records (HRS) checked with current patient lists, liaising with Health Records Department regarding health records not delivered/available.
• Ensure patient outcome forms/slips are attached to the HRS case notes for completion by the clinician. Notify nurse in charge of clinic of any incomplete outcome slips while patient in attendance at clinic.
• Complete all EDMS CQUINN never letters in accordance with local Trust procedure.
• Complete medical insurance forms (Medicash etc.) that do not need written medical input by clinician.
• Deal with telephone appointments and queries in a professional manner and accurately record messages.
• Comply with Trust and Departmental Policies and Procedures.
• The post holder will be responsible for the undertaking clerical duties to support the process of the Trusts patient activity and to meet the relevant departmental targets following departmental booking Policy and Procedures.

TRAINING RESPONSBILITIES

• Attend I.T. training and keep abreast of updates as they occur.
• Attend non-clinical mandatory training and other training courses relevant to the job role. Maintain record in personal development portfolio.
• Record all in-house reception training provided by Team Leader.
• To be aware of the Records management, Information Governance, Caldicott, confidentiality and data protection act.
• To work towards relevant qualification/customer care workshop/Develop Personal Resilience course.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Educated to GCSE level and/or equivalent qualification and/or equivalent experience
• I.T./Computer skills qualification and/or equivalent experience

Desirable

• Customer Care qualification and /or equivalent experience

Knowledge & Experience

Essential

• Substantial clerical experience
• Experience of dealing with the public face to face

Desirable

• Experience of working in a busy environment
• Previous NHS experience working within outpatient clinics

Skills

Essential

• Good communication skills
• Ability to use initiative
• Ability to work well under pressure

Desirable

• Good organisational skills
• Knowledge of Data Quality and Information Governance

Other

Essential

• Able to work flexible working hours / shifts / evening / weekends to meet the demands of the Trust Outpatient Service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Support the co-ordination and administration of all aspects of the Cwm Taf Morgannwg UHB IPFR panel including taking notes of the panel meetings and preparing outcome notes and letters for the IPFR lead, ensuring there is an appropriate audit trail on the decisions making of the IPFR panel.
• Responsible for ensuring that IPFR & PAR requests are dealt with in a timely equitable and effective manner, ensuring the administration of the requests adheres to the All Wales policies in terms of process including time scales and acknowledgements etc.
• Review all IPFR applications, prior approval (Non Contracted Activity) requests and requests for treatment abroad to ensure that agreed processes within the policy are adhered to, including timescales, record keeping etc. This will include ensuring all documentation is completed, requesting information and supporting documentation as required either as identified by the post holder or by the IPFR lead.
• Provide advice and support to internal and external colleagues on the IPFR process, prior approval (Non-Contracted Activity) process, treatment abroad, and on individual IPFR, prior approval cases as required.
• Be responsible for ensuring systems and processes are in place to monitor IPFR in line with internal and external quality standards, including the management of the IPFR database.

In addition if Katie Games is unavailable, please contact:

Claire Tynan- Preece: Commissioning Manager: [email protected]

Person Specification

Qualifications/Knowledge

Essential

• Educated to a degree level or suitable, relevant experience.
• Specialist knowledge of the Individual Patient Funding Requests Policies and processes, acquired through training and short courses to postgraduate Diploma level equivalency.
• Knowledge and understanding of the NHS in Wales and England and its commissioning, contracting and clinical governance processes.
• Knowledge and understanding of the current social and economic climate and the pressures faced by public sector organisations.

Experience

Essential

• Experience of providing and receiving highly complex, sensitive and contentious information
• Experience of dealing with sensitive enquiries from patients, relatives and clinicians and of communicating difficult news.
• Experience of partnership working with other agencies across the health & social care sectors
• Experience of committee work including preparation of agenda, collation of reports and minute taking
• Handling highly confidential and sensitive information

Skills

Essential

• Confidence to deal with staff at all levels Experience of a range of work procedures and practices
• Prioritisation of work and delivery to challenging deadlines

Desirable

• Welsh language speaking/listening skills at Level 3 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Ynysmeurig House

Navigation Park

Mountain Ash

CF45 4SN

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

• To establish, maintain and develop professional working relationships with colleagues.
• Follow all agreed Quality Assurance Mechanisms in operation and contribute generally to the establishment and development of a quality service.
• Adhering to policies and procedures including standing financial instructions and orders.
• Participate in the Trusts Development Review Appraisal process and, with line management, objectives and development plans. All staff are entitled to participate in the Review Process and, with their manager, are jointly responsible for the completion of agreed actions.
• The Trust is keen to ensure the health and safety of patients, staff and visitors. All staff are responsible for complying with the Health and Safety at Work Act 1974 and ensuring no-one is affected by individual acts or omissions.
• The Trust aims to be a place in which people can work and study free from discrimination. All staff, patients and visitors are required to comply with the Trusts Equal Opportunities Policy.
• To be aware of, and responsible to, the changing nature of the Trust and adopt a flexible and pro-active approach to work.
• To personally contribute to the health promotion strategies both internally and externally.
• All staff are required to be familiar with the arrangements for safeguarding children, young people and vulnerable adults and support the organisation in promoting the welfare of children, young people and vulnerable adults.
• Staff working directly with children, young people and vulnerable adults will have a responsibility to ensure safeguarding and promoting their welfare forms an integral part of their duties.
• Staff who come into contact with children, vulnerable adults, parents and carers in the course of their work and/or have access to records will have responsibilities to safeguard and promote the welfare of children, young people and vulnerable adults.
• Staff who come into contact in the course of their duties, with parents, carers or other significant adults or children, young people and vulnerable adults should always be mindful of safeguarding and promotion of the welfare of these individuals.
• Staff will be trained to a level appropriate to their responsibilities in this respect in line with the current KSF post outline and the ongoing PDR process.
• All employees have a personal contribution to reducing healthcare-associated infections (HCAIs). Staff must be compliant with all measures known to be effective in reducing HCAIs and be familiar with the Trusts Infection Control Policies. All staff are required to attend a mandatory training session on infection prevention and control and be updated according to their area of employment.
• Infection Prevention and Control is everyones responsibility. All staff, both clinical and non-clinical, are required to adhere to the Trusts Infection Prevention and Control Policies and make every effort to maintain high standards of infection prevention and control at all times thereby reducing the burden of Healthcare Associated Infections including MRSA and Clostridium Difficile in accordance with the Hygiene Code - Code of Practice for the Prevention and Control of Healthcare Associated Infections (DH 2008)CLINICAL & PROFESSIONAL RESPONSIBILITIES
• Adhere to relevant code of practice of professional body.
• Registered practitioners who are non-medical prescribers are accountable for their prescribing activities by ensuring they are aware of their Professional accountability and any restrictions or special considerations in their prescribing practice.
• Maintain and utilise advanced clinical skills to analyse and interpret history of illness, presenting symptoms and physical findings to enable diagnosis, planning and treatment of the patient.
• To implement nursing care as per care plan as discussed with the Team Leader and to make accurate observations of the physical, mental, social conditions of the patient and / or carer and report these back to the Team Leader.
• To implement care based on research and from any post registration course undertaken.
• To develop competency in wounds care.
• The administration of drugs should be undertaken in line with Trust Policies and Procedures and in following the NMC Guidelines for administration of Medicines Act 1992 and Misuse of Drugs Act 1991ADMINISTRATIVE RESPONSIBILITIES
• Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and proceduresTEACHING & TRAINING RESPONSIBILITIE
• To support the development of junior staff through clinical supervision and mentoring.
• To attend mandatory training, including Safeguarding training according to Trust and local policy.
• To demonstrate a commitment to personal continuing education.RESEARCH & AUDIT
• To participate in any research undertaken in the unit.
• To actively assist in the Departments Audit ProgrammeLINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES
• To act as preceptor /mentor to new members of staff, facilitating the achievement of their competencies throughout their preceptorship/orientation period in close collaboration with the ward manager and the nursing team
• To act as mentor to pre-registration nurses and other students/visitors to the ward ensuring that support and instruction is provided as appropriate.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC Registration
• Evidence of continuing professional development

Knowledge and Experience

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional and local NHS issues
• Experience of providing and receiving complex, sensitive information

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels
• Effectively prioritises and co-ordinates own workload
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment
• Frequent concentration required for drug calculation and administration
• Dealing with frequent interruptions and competing demands
• Ability to work within highly distressing or emotional circumstances e.g. end of life care
• Ability to communicate distressing information
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department
• Potential blood or body fluids exposure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

St Helens Hospital

Marshalls Cross Road

St Helens

WA9 3DA

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assist in the provision of a high quality Molecular Diagnostics service across six acute NHS Foundation Trust Hospitals across Surrey, Sussex and Berkshire.To deliver the highest quality service in a comprehensive, efficient and cost effective manner.To be responsible for the day to day provision of services and ensure services within their remit are delivered to the highest standard.To support the Specialty Lead in the development of new services and the ongoing improvement of existing services.To deputise for the Specialty Lead in overseeing provision of the routine service, providing operational guidance and support for junior laboratory staff on as necessary.To manage the junior staff in the Molecular Diagnostic department.To teach and train staff in the discipline of Molecular Diagnostics, oversee their competency skills and ensure that these are maintained to the standards appropriate to their skill set.To contribute to UKAS submissions for the Department and ensure processes conform to the standards required in the Quality Management System (QMS) in order to maintain UKAS accreditation ISO15189:2022.To be aware of current and developments in professional standards and national policies that pertain to the delivery of Molecular Diagnostics services.

Person Specification

Qualifications

Essential

• Degree in biological science subject
• Higher degree or qualification in relevant specialism or equivalent extensive laboratory experience in a similar role/environment
• State registration with HCPC, either BMS or Clinical Scientist
• Evidence of Continuous Professional Development

Knowledge

Essential

• Knowledge and understanding of molecular techniques and its use in clinical diagnostics
• Experience of working in a relevant NHS laboratory
• Experience & knowledge of duties required to support senior lab staff gained by experience in a similar role
• Experience in working with a quality management system
• Experience of managing junior staff
• Experience in developing laboratory processes
• Experience in critically evaluation and validating new laboratory processes
• Experience in assessing diagnostic results and authorizing.
• Ability to write and develop Standard Operating Procedures
• Experience in training and supervising laboratory staff
• An understanding of budget management

Desirable

• Experience in recruiting staff
• Track record of developing clinical service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for further details of the job role.

Person Specification

Qualifications

Essential

• Administration/ Customer Care or acquired equivalent experience
• GCSE or equivalent in English and Maths, grades A-C

Knowledge

Essential

• Experience of using Microsoft Office, including Word and Excel
• Experience of working in a healthcare setting
• Experience of handling patient/customer queries

Desirable

• Understanding of patient priorities and performance targets related to appointments and waiting times
• Experience of working in a multidisciplinary team

Previous Experience

Essential

• NHS Admin Experience
• Experience of scheduling outpatient appointments and/or admissions
• Experience of working with patients and providing information regarding their appointments or treatment team

Desirable

• Understanding of patient priorities and performance targets related to appointments and waiting times
• Experience of handling complaints

IT Skills

Essential

• Experience of using full range of IT systems including accurate data entry, typing and checking skills
• Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature

Abilities on Systems and process

Essential

• Experience of using patient data systems.
• Experience on following standard operating procedures on hospital processes and systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see job description for further details on duties and responsibilities

Please be aware that we may close a vacancy earlier than stated should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Educated to GCSE levels standard or equivalent in Maths and English
• Evidence of good written and verbal communication skills
• ECDL or TLM equivalent experience of using Microsoft Office Software Packages

Experience

Essential

• Experience of dealing with the public, both face to face and on the telephone
• Previous receptionist or administrative experience

Desirable

• Experience of working in the NHS or similar Health Care Setting

Skills

Essential

• Typing and keyboard skills
• Understanding of confidentiality
• Good interpersonal skills including tact and diplomacy
• Good Customer Service skills and ability to deal with service users in a professional and positive manner
• Ability to prioritise own workload
• Ability to act on own initiative and understand limitations of own role and knowledge
• Flexibility, reliability and punctuality
• Ability to work in a sensitive, confidential and non-judgemental manner

Other

Essential

• Light physical effort
• At keyboard for long periods
• Combination of sitting, standing and walking
• Concentration for accessing and updating patient details, answering queries and data inputting
• Occasionally speaking to distressed or emotional service users either by telephone or face to face
• Ability to be mobile and able to work in all venues across Sefton as and when required
• Use of computer for long periods
• Office conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk District General Hospital

Wigan Road

Ormskirk

L39 2AZ

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Person Specification

Knowledge, Skills and Training

Essential

• Administration qualification - RSA level 2/NVQ level 2 or equivalent
• Computer literate
• GCSE Maths & English or equivalent

Job Specific Experience

Essential

• Experience of using/or a willingness to learn to use of Integrated Patient Information Systems including SystmOne
• Understanding of and experience of working at all times in a confidential manner. Indirect patient contact by telephone and recording of this contact
• Demonstrable experience of accurate data entry
• Demonstrable organisational skills, including self-organising and prioritising and the ability to multi-task

Desirable

• Relevant office administration experience

Information Technology/Resources

Desirable

• Experience of note taking and/or minute taking
• Demonstrable experience of using the Microsoft Office suite including Word, Excel and PowerPoint and other software applications

Personal Qualities/Attributes

Essential

• Evidence of demonstrating the Trust's values and behaviours
• The ability to use own initiative and to work well in a team
• Experience of dealing with confidential and sensitive situations
• Excellent interpersonal skills including dealing diplomatically in sensitive situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

To be agreed with Team Lead

TBC

TBC

DT3 6SA

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

The idea candidate will have the following experiences

• Supporting the Senior Sister
• Sickness management
• Daily ward management and leading the team with confidence
• Competent in patient flow and a working knowledge of wider organisational pressures
• Problem Shooting and critical thinking
• Student, SNA, RNDA and newly qualified RN Mentoring.
• Datix,
• E-Rostering.
• Undertake audits and participate in weekly quality meetings
• Leading board rounds,
• Having difficult conversations,
• Supporting staff to deliver high quality EOLC
• Registered nurse with current NMC licence to practice.
• Evidence of continued professional development
• A recognised teaching & assessing qualification.
• Completion of training for additional clinical skills required in the ward/department i.e. IV drug administration/cannulation & venepuncture/Picc line care/male catheterization/training to monitor and change syringe drivers. ECG training.
• Green card training for the use of pumps or machinery relevant to the ward or department.
• Evidence of attendance at mandatory training appropriate to the role.
• Competence in the use of computers and electronic communication systems or expectation to develop existing skills further as the needs of the service dictate.
• Evidence of an ability to critically appraise and utilise research to maintain and improve patient care.

Person Specification

All

Essential

• Experienced Band 6
• Experience of leading teams/shifts
• Excellent interpersonal skills
• Working experience of patient flow and wider pressures

Desirable

• Highly experienced Band 5
• Willingness to Contribute to the development of the team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Gate 28B - Southmead Hospital

Southmead Road

Bristol

BS10 5NB

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see job description and person specification for more details.

To support the Community Nursing Service in the provision of care for housebound clients by assisting with clinical procedures and undertaking delegated duties unsupervised. This will involve direct care with clients (within their own homes, or care homes) who have been admitted to the care of the Community Nursing Service. The post holder will be supported and supervised by the senior clinician but will work regularly without supervision. This role supports the proactive monitoring of clients in order to promote and sustain their independence and to prevent unnecessary hospital admissions.

Person Specification

Qualifications

Essential

• oNVQ Level 2 in Health and Social Care or equivalent qualification and / or relevant experience.

Desirable

• oAbility to work within the lower level competencies as developed within the community locality teams

Experience

Essential

• oCurrent experience of working within health/social care setting
• oAbility to organise own workload and use own initiative
• oAbility to work effectively as part of a team.

Knowledge

Essential

• oAbility to utilise relevant IT software e.g. Microsoft Word, e-mail.
• oEffective communication and interpersonal skills with a proven ability to work with other professions
• oEffective time management skills.

Desirable

• oAwareness of local clinical policies and procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Blakenall Health centre

Thames Road

Walsall

WS31LZ

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

1.Perform comprehensive assessment of patient nursing needs, plan, implement and evaluate care according to changing health care needs, including providing clinical expertise, advice and guidancewithin the particular area of clinical practice to improve the overall care provided by the team2. Work collaboratively within the multidisciplinary team/agencies to ensure that patient needs are met3. Involve patients, relatives/carers in the delivery of care, providing reassurance and support to assist their understanding and co-operation4. Prepare the clinical area for safe practice by ensuring that cleanliness is maintained, materials and equipment are ready for use, including clearing away afterwards5. Provide escort and transfer for patients as directed by the multidisciplinary team6. Recognise and respond appropriately to urgent and emergency situations7. Collect, collate, and report information, maintaining accurate patient records/documentation

Person Specification

Qualifications

Essential

• 18 months Experience working with Cancer patients

Desirable

• Ability to work in a small team

Qualifications

Essential

• NMC Registration and Degree level module for Chemotherapy administration or SACT passport

Desirable

• Advanced Communication qualification

Qualifications

Essential

• Experience in cannulation, accessing CVAD's, phlebotomy

Desirable

• Confidence to administer chemotherapy under nurse-led protocols

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Macmillan Unit, Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ

United Kingdom

Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To provide clear and effective leadership.
• To participate in assessment, planning and delivery of direct patient care across the Emergency Department, Ambulatory Unit and Minor Injuries Unit (referred to as the department throughout this document) in the Trust.
• To be fully accountable and responsible for shift management.
• Independently assess, investigate, diagnose and treat patients in specific client groups.
• Manage see and treat environment safely, ensure safe and effective practice at all times from all key personnel working within that area.
• To work in collaboration with the Ward manager and Clinical Matron to ensure the delivery of high calibre of evidence based patient care, and to encourage and develop a flexible work force through the efficient use of facilities, manpower and other resources.
• To initiate, promote and maintain high standards of practice within the team in line with departmental requirements.
• To provide clinical expertise both on shift and when representing the department.
• To manage all resources effectively and within budget parameters.
• To actively participate in audit.

Person Specification

Qualification

Essential

• ENP course

Desirable

• Prescribing or willingness to work towards one

Clinical Skills

Essential

• Experience of working in ED, Minor Injury Unit or urgent care

Desirable

• Area of particular interest within department service development

Experience

Essential

• At least 2 years at band 6

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Southmead Hospital

Bristol

BS10 5NB

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Arranging discharges for ward patients.

Discussion with patients and relatives to establish what support is needed to facilitate discharge out of hospital.

Discussion with multidisciplinary team members including social services, the discharge management team and district nurses.

Liaising with the discharge lounge to arrange discharge home.

Person Specification

Qualifications

Essential

• Relevant NVQ Level 3/Level 3 Diploma in Health & Social Care or equivalent relevant experience.
• Care Certificate or willingness to complete within first 6 months of commencement in post.
• GCSE equivalent in English and Mathematics.

Desirable

• Short courses relevant to undertake patient and clinical care duties.

Special Skills & Knowledge

Essential

• Good verbal and written command of
• English.
• Ability to act upon own initiative.
• Good communication skills.
• Able to work under some pressure.
• Ability to show leadership
• Ability to plan own work.
• Ability to work calmly under pressure.
• Willing to take and record patient
• observations.

Desirable

• Knowledge of care and related procedures, clinical observations, relevant legislation.

Personal Attributes

Essential

• Good interpersonal skills.
• Able to engage and build effective relationships at all levels.
• Understanding of the role of HCSW.
• Able to work as part of a team.
• Knowledge and understanding of the need for confidentiality

Experience

Essential

• Computer skills.
• Ability to learn new skills.

Desirable

• Previous experience in caring for others.

Special Requirements

Essential

• Self-motivated and able to motivate others.
• Excellent communication & interpersonal
• skills.
• Reflective practitioner.
• Ability to work in a busy and varied work
• environment and respond to change.

Desirable

• Be able to offer pastoral care to mentors and students when providing feedback on performance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Dispensing
• ACT
• Ward Top-ups
• Support the clozapine Lead with the running of Clozapine.
• To maintain CPD
• Involvement with department Quality Improvement.
• Willing to travel to all sites at SHSC
• Dispensing and checking of Clinical Trials.
• Subject to the provision of appropriate training, participate in the provision of phlebotomy services to SHSC, including training in using and operating the POCHI machine.

Person Specification

Knowledge and Skills

Essential

• Previous and recent experience of working in a pharmacy
• Effective communication
• Ability to work independently and as part of a multidisciplinary team
• Friendly and self-motivated
• Professional approach
• Ability to follow set procedures
• Have good problem-solving skills
• Numerate and literate
• Trustworthy and reliable
• Good interpersonal skill
• Able to drive and have access to a vehicle

Desirable

• Experience of working in a hospital pharmacy
• Experience of work involving patient contact
• Computer literacy
• Be willing to participate in the provision of phlebotomy services to SHSC, including training in using and operating the POCHI machine.

Training and Qualifications

Essential

• Hold a recognised pharmacy technician qualification e.g. NVQ level 3 in Pharmacy Services and BTEC level 3 in pharmaceutical Sciences or equivalent
• Registration with GPhC as a Pharmacy Technician

Desirable

• Accuracy checking qualification
• An indication of CPD

Experience

Essential

• Previous pharmacy experience

Desirable

• Having worked with the CMM/EPMA computer system
• Have experience of computerised pharmacy systems and an understanding of IT systems in current pharmacy use
• Previous hospital pharmacy experience

Other

Essential

• Able to demonstrate a conscientious and methodical way of working.
• Able to demonstrate flexibility and adaptability to changes in working practice.
• Able to demonstrate a willingness to travel to undertake work in other Trust units throughout the city.
• An understanding of working with mentally ill clients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Pharmacy Department, Michael Carlisle Centre

75 Osborne Road

Sheffield

S11 9BF

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assess plan implement and evaluate programmes of care. To work as a member of a team helping to support student nurses, support staff and more junior members of staff.

Key Result Areas:

Clinical & Patient Care

1. To ensure that comprehensive nursing assessments are carried out for all assigned patients, reflecting patients identified needs.
2. To ensure that each allocated patient has a comprehensive, clear and up to date plan of care, with specified objectives, designed to meet the individuals identified care needs.
3. To ensure that patient care is delivered in a manner consistent with available local guidelines relating to care pathways
4. To ensure patients are aware of the content of their care plans, and have contributed to their development and evaluation
5. Undertake where applicable appropriate decision making in relation to the Mental Health Act, and Code of Practice with regard to patient care, for both detained and informal patients as influenced by risk assessments and MDT decision making.
6. Undertake appropriate action and decision making in relation to the Mental Capacity act and DOLS as part of the MDT approach.
7. To take a positive approach to responding to patients in acute distress or those with complex & ongoing mental health issues.
8. To take positive approaches to patient engagement. Where undertaking specific observations of patients, to do so in line with the available policies and guidelines
9. To ensure that an appropriate therapeutic environment is maintained
10. To ensure that practice in relation to medicines is in line with local guidelines, individual professional requirements and responsibilities, and ensures individual patient involvement, engagement and concordance
11. As a member of the Team, to contribute to providing a quality environment for patients in relation to safety, dignity, comfort and day to day activities
12. Take active and positive approaches to supporting and encouraging patients with their dietary needs
13. Assist medical staff with routine examinationsProfessional
14. To use relevant information in support of patient care and care planning, including available electronic information systems.
15. To contribute to the audit of care plans on a regular basis using an established audit tool.
16. To audit care plans on a regular basis using an established audit tool.
17. To ensure that the care given is regularly and thoroughly evaluated against the objectives in order that the effectiveness of care plans can be maintained.
18. Ensure that their practice remains within the boundaries set by local and national policy, the NMC and statute law.Learning & Development
19. During and upon completion of Preceptorship, (where supervised accordingly) to actively develop skills and experiences in relation to;
    • functioning as the nurse in charge and shift co-ordinator
    • risk assessment processes
    • risk management planning
20. To participate with colleagues in the promotion of an active learning environment in order to maintain and develop high standards of professional and clinical practice.
21. To support the development of junior staff and learners, through effective role modelling, mentorship (for students/ learners), supervision and professional leadership.
22. To participate in own supervision, annual appraisals and personal development planning
23. To undertake necessary essential training, (for example life support, general health and safety, prevention and management of violence and aggression) over a suitable period of time, and additional training as identified in support of clinical and professional development.Management & Team Working
24. Take charge of the shift, occasionally, in the absence of a more senior nurse
25. To exercise proper and effective leadership within the shift team.
26. To contribute to and participate in developing approaches and initiatives relating to clinical governance, audit and service development
27. Liaise closely with all colleagues to ensure co-operation in all areas of work.
28. To understand relevant Trust and Care Group policies and procedures, applying them in practice and informing senior colleagues of issues arising from their implementation

Person Specification

Qualifications

Essential

• Registered Mental Health Nurse with current NMC registration or awaiting PIN
• Evidence professional development

Desirable

• Mentorship/Practise Assessor qualification

Knowledge & Skills

Essential

• Have the ability & knowledge of working therapeutically with service users who have complex mental health needs
• Excellent communication & listening skills.
• A good knowledge & understanding of recovery-focused and trauma informed care
• Competent in medicines management
• IT literacy & the ability to write in a clear concise and eligible manner
• Ability to remain calm & confident in stressful situations that may arise within a mental health setting
• Ability to work within & contribute to the multi disciplinary team

Desirable

• Appreciation of current practice, research, evidence-based practice and national policy
• Ability to contribute to service development & initiatives

Experience

Essential

• Experience of working within an adult mental Health setting
• Experience of risk assessment & risk management
• Experience of care-planning and evaluation using a person centred care approach
• Experience of working within a multi disciplinary team
• Experience of managing complex mental health presentations

Desirable

• Experience of working with families and carers in complex situations
• Experience of discharge planning and liaising with community & social services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Northlands Community Health Centre

Southy Hill,

Sheffield

S5 8BE

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

General requirements and principal duties

1. Observe and promote the Trusts policies and procedures including those in respect of conduct, health and safety and equality of opportunities.
2. Demonstrate a commitment to ongoing professional development, attending relevant events and learning from good practice elsewhere.
3. Cover the work of other Performance Analysts as required.
4. Partner with stakeholders up to and including general manager level.
5. Effectively manage own workload, deadlines and priorities.
6. Manage requests from multiple stakeholders while maintaining positive relationships.
7. Develop and maintain an understanding of relevant clinical and corporate services, stakeholders, processes and systems.
8. Demonstrate a commitment to the Trusts organisational vision and values.Reporting, Business Intelligence and Analytics
9. Support colleagues (up to general manager level) to make the best use of EPR data and performance information.
10. Develop and maintain an understanding of key data sources, data flows and architecture, data warehouse and tabular model, existing data reporting of the Trust, and relevant national and regional benchmarking.
11. Develop and maintain a high-level understanding of the NHS Oversight Framework, commissioner/contractual information reporting requirements and performance against these, CQC registration requirements, national best practice standards and local SHPU targets and objectives.
12. Proactively identify the information reporting and analytics needs of the organisation and add these to the relevant work plan.
13. Elicit detailed reporting requirements from a range of stakeholders by understanding the context of their request. Negotiate changes based on technical/data quality limitations. In conjunction with Senior Performance Analysts, explore opportunities to enhance reports beyond the original specification in line with the context. Document and validate with stakeholders.
14. Work with the Data Warehouse Team to ensure that regularly and/or frequently used metrics are constructed in the data warehouse and tabular model as appropriate.
15. Develop accurate, up-to-date and useful self-service reports that have a professional look and feel, are easy to use, are updated as required and are decommissioned when no longer needed.
16. Use appropriate solutions in line with the Trusts strategic technical direction, escalating exceptions to a Senior Performance Analyst.
17. Publish refreshable reports in line with the change management process.
18. Maintain and improve documentation using approved tools.
19. Support stakeholders up to general manager level to use performance information for decision making, performance management, research and service improvement.
20. Produce information reports on an ad hoc basis.
21. Employ a range of techniques to analyse information that is sometimes complex from a variety of sources. Pragmatically mitigate data quality challenges.
22. Present insights verbally and in writing in an easy-to-understand way to stakeholders with different levels of data literacy, making straightforward recommendations that guide decision making.
23. Keep up to date with new techniques, methods and technologies. Be receptive to suggestions and new ways of working as agreed within the team.
24. Ensure that metrics are reported in line with national information standards and, where not available, make suggestions to Senior Performance Analysts for how these should be defined.
25. Use established techniques for more advanced analytical techniques which deliver predictive and prescriptive analytics within a framework defined by Senior and Lead Performance Analysts.
26. Support clinical and corporate teams to access, understand and interpret clinical data.
27. Provide advice and guidance in relation to performance information and analysis across the Trust.Data Quality
28. Promote high data quality throughout the Trust and support the production and maintenance of systems, processes and training that improve the quality of data.
29. Report on the availability and quality of data.Performance Measurement, Monitoring and Management
30. Apply the Performance Improvement Framework to SHPU teams.
31. Produce performance reports including team level governance reports. Contribute to the Integrated Performance and Quality Report (IPQR).
32. Develop a good understanding of key performance indicators (KPIs) and make suggestions for changes.
33. Develop and maintain robust documentation including action logs, recovery plans and exception reports.
34. Use automatically generated statistical process control (SPC) charts to identify when performance is deteriorating or below target and not improving, and track improvements in line with recovery plans.
35. Use capacity and demand models to support performance improvement.
36. Contribute to the production and updating of recovery plans.
37. Support the effective running of performance meetings including the writing, recording and tracking of actions.
38. Contribute to the collation of benchmarking datasets.
39. Triangulate business plans, risks, projects, programme, QI, and service development with performance measurement, monitoring and management.Communication and Relationships
40. Operate effectively in a flexible and demanding environment, proactively engaging with internal and external colleagues.
41. Establish and implement effective working relationships and communications with:Data Warehouse, EPR Configuration and other Digital teams,Clinical Directorates Leadership Team, particularly Heads of Service and General ManagersQuality directorate teams,Strategy and Planning Department, including Programme Management Office,Finance and People directorates.

1. Input using a keyboard and mouse and access service user case notes for the purpose of auditing.
2. Undertake frequent, prolonged, and intense concentration in analysing complex information/data and while undertaking complex calculation and detailed analysis of statistics produced.
3. Work in all areas of the Trust (clinical and non-clinical) and work with clinical information such as service users case notes, incidents, serious untoward incidents, complaints and claims for the purpose of understanding the context of information reporting and performance management.
4. Frequently travel to the different Trust sites to meet with colleagues face to face and develop understanding of clinical and corporate functions.

Person Specification

Training and Qualifications

Essential

• Knowledge of a range of statistical/numerical techniques and procedures acquired through degree level qualification or demonstrable equivalent experience
• Evidence of continuous professional development

Knowledge and Skills

Essential

• Use of data visualisation software, ideally Microsoft Power BI
• Problem solving skills and the ability to respond to sudden and unexpected priorities

Experience

Essential

• Presenting findings verbally and in writing
• Analysing complex information from a variety of sources
• Measuring, monitoring and supporting the management of performance

Other

Essential

• Ability to build strong working relationships with clinical and corporate colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Wardsend Road North

45 Wardsend Road North

Sheffield

S6 1LX

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

• To work within the multi-disciplinary Community Stroke Team to provide assessment and rehabilitation for patients who have had a stroke and fit the criteria for the Stroke Service.
• To deliver an integrated rehabilitation service by providing generic assessments of social care and health needs by working across professional boundaries and within legislation, policies and procedures and core values.

Dimensions

• To work within the City catchment area, working with patients, their families and carers in a variety of settings including patients own home, care homes or clinic setting, setting up assessment and rehabilitation programmes for patients, carers and families
• To participate actively in the services training strategy, including in-service training and multi-agency training.

Key Responsibilities

Clinical

• To undertake holistic assessment of patients needs who have been referred to the service covering all aspects of peoples lives that may have been impacted by a stroke.
• To work alongside clinicians to interpret assessment information and plan and progress their intervention using judgement skills to decide upon and recommend best course of action.
• To refer patients to external agencies and specialists when their needs are beyond the assistant practitioner role under the guidance of clinicians
• To accept responsibility for designated caseload, working independently taking an active role in promoting independence in all aspects of a persons life which may have been impacted by a stroke including personal and domestic activities of daily living, physical abilities, cognition, mental health and social, meeting the needs of the patient.
• To potentially co-ordinate and lead exercise classes for stroke clients across the community.
• To promote wellbeing, safe mobility, transfers, and effective communication. To provide instruction, advice and intervention to patients and carers in line with the multi-disciplinary team guidelines.
• To assess, provide, fit, and demonstrate use of a wide range of equipment to promote independence.
• To assess for and commission a range of adaptations in line with the multi-disciplinary team guidelines.
• To assess for and commission social care services in line with the multi-disciplinary team guidelines.
• To attend and contribute to team meetings and case discussions using effective communication.
• To maintain comprehensive and accurate records in line with employers polices

Managerial and Leadership.

• To provide support to other Assistant Practitioners, and Rehabilitation Support Workers as appropriate.

Education and Development

• To ensure knowledge, skills and competencies are kept up to date and complete all relevant competencies within recognised time frames.
• To be involved in formal appraisal systems, supervision, and be active in identifying aims and objectives for personal development in line with departmental policy.

Clinical Governance.

• To maintain a safe working environment and be aware of the necessity to comply with health and safety regulations.
• To have regard at all times for the confidential nature of the work by adhering to confidentiality legislation and not to disclose information to unauthorised parties.
• To actively promote equality and diversity within service delivery and peoples individual rights.
• The post holder will comply with current legislation, the organisations policies, procedures and core values.

Person Specification

Qualifications

Essential

• Educated to Foundation degree or equivalent in a health related discipline, or will have evidence of previous suitable experience.

Desirable

• IT Literate
• NVQ /QCF 3 in Health and Social care

Knowledge and Skills

Essential

• Knowledge of professional area procedures and practices(eg nursing, physiotherapy or occupational therapy)
• Knowledge of Health and Social care provision.
• Knowledge of need and risk in relation to health Care provision in the community.
• Understanding the concepts of assessment and care planning.
• Knowledge of the roles of the members of the multi-professional team.
• Awareness of Rehabilitation and/or Nursing Care process.
• Awareness of promoting/enabling independence and self-care.
• Awareness of a range of activity of daily living equipment and adaptations.
• Effective communication skills (verbal and written) and good interpersonal skills.
• Ability to prioritise and plan workload.
• Ability to follow the Health Care Support Workers code of conduct policy and maintain professional boundaries.
• Ability to recognise the need for help and support from other professionals.
• Ability to contribute to the effective working of a team.
• Ability to complete a standard assessment of need and take appropriate action.
• Ability to involve individuals in a person centred approach to care.

Desirable

• Knowledge of specific nursing and rehabilitation interventions.
• Awareness of Mental Health issues
• Knowledge of how to access equipment and adaptations.
• Ability to lead group activity sessions.
• Ability to take on administration and organisational tasks within a team.
• Ability to support the teams referral process.
• Negotiation skills
• Conflict management skills.

Experience

Essential

• Experience of multi-disciplinary team working in a Health Care, Social Care, Voluntary Care setting.
• Experience managing own workload in a team setting.
• Experience working with individuals and - or groups within a Health Care, Social Care, Voluntary Care Setting.
• Experience of working with individuals who have long-term conditions.
• Experience of record keeping and accurate data recording.
• Working with stroke survivors and individuals who have long term conditions

Desirable

• Experience of working in a community setting.
• Experience of working at Band 4 or equivalent level in a health or social care setting.
• Experience of providing health or social care to clients.
• Experience of using databases.
• Knowledge of stroke pathway which underpins the provision of the stroke service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Meadows Health Centre

1 Bridgeway Centre

NOTTINGHAM

NG2 2JG

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)