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Personal Assistant (PA) to Service Manager
Essex Partnership University NHS Foundation Trust View all jobs
Posted 7 hour(s) ago
Reference: 2444631
Job summary
Band 4 Personal Assistant (PA) to Service ManagerFixed Term or Secondment until 31st March 2027
East Essex Inpatient Mental Health Services based at the Lakes, Colchester are pleased to offer an exciting development opportunity for an individual to join our team as Personal Assistant (PA) to the Service Manager and Secretary to wider Service Management Team.
We are seeking an experienced, reliable and highly motivated PA/Secretary to work within the busy management area of our Inpatient Services. You will need to have proven organisational skills and be committed to provide high-quality PA and Secretarial support.
This is an exciting opportunity to work within a busy area of the NHS and is an important role working as part of a Management team with a friendly atmosphere and strong work ethic.
Prior to applying, please ensure you have approached your current Line Manager for approval to release you if successful at interview.
Main duties of the job
As PA to the Service Manager, you will be required to provide a full and comprehensive service, the complexities of which require a high degree of organisational skills, particularly in diary and time management. Effective diary management will require the post holder to organise meetings as required which will involve liaison with a wide number of both internal and external stakeholders. Mailbox management is also a key part of the role.
You will also provide Administrative support to the Inpatient Matrons. You will be required to provide support in organising meetings (including HR hearings and meetings of a confidential nature taking notes/actions as requested) as well as providing support for administration services including recruitment and placing orders.
You will need to have the ability to work under pressure and although a key part of the team, on your own initiative.
About us
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Details
Date posted
23 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Per Annum
Contract
Fixed term
Duration
6 months
Working pattern
Part-time, Job share
Reference number
364-B-508
Job locations
The Lakes
Turner Road
Colchester
CO4 5JL
United Kingdom
Job description
Job responsibilities
The post holder will:
- Provide a full PA provision for the Service Manager.
- Provide a full and confidential secretarial and administrative service to the Service Management Team.
- Provide a first point of contact for internal and external queries, answering them where possible and otherwise signposting them to the appropriate department.
- Attend and minute meetings as required and be responsible for the typing and presentation of reports and minutes in accordance with the required format.
- Manage the communication, to and from, the Service Manager and Service Management Team and across all Directorates ensuring that all matters are prioritised appropriately.
- Ensure that there is an efficient electronic and manual filing and retrieval system in operation with a functioning brought forward system.
- Take lead responsibility for organising workshops and other functions as directed. This will require communication with all attendees, booking venues, organising catering, attendance on the day and note taking and typing from the day.
- Prepare and co-ordinate papers, presentations and agendas for meetings. Attend and minute meetings if required and transcribe minutes ensuring follow up action is taken for specific pieces of work/committees.
- Assist with budget management by coding and checking expenditure in accordance with standing financial instructions.
- Assist in the local induction of other members of staff within the Directorate as required. To support the recruitment, induction and supervision of other administrative staff where appropriate and as required.
Job description
Job responsibilities
The post holder will:
- Provide a full PA provision for the Service Manager.
- Provide a full and confidential secretarial and administrative service to the Service Management Team.
- Provide a first point of contact for internal and external queries, answering them where possible and otherwise signposting them to the appropriate department.
- Attend and minute meetings as required and be responsible for the typing and presentation of reports and minutes in accordance with the required format.
- Manage the communication, to and from, the Service Manager and Service Management Team and across all Directorates ensuring that all matters are prioritised appropriately.
- Ensure that there is an efficient electronic and manual filing and retrieval system in operation with a functioning brought forward system.
- Take lead responsibility for organising workshops and other functions as directed. This will require communication with all attendees, booking venues, organising catering, attendance on the day and note taking and typing from the day.
- Prepare and co-ordinate papers, presentations and agendas for meetings. Attend and minute meetings if required and transcribe minutes ensuring follow up action is taken for specific pieces of work/committees.
- Assist with budget management by coding and checking expenditure in accordance with standing financial instructions.
- Assist in the local induction of other members of staff within the Directorate as required. To support the recruitment, induction and supervision of other administrative staff where appropriate and as required.
Person Specification
Education/Qualification
Essential
- Good written and spoken English
- NVQ level 3 Business Administration and /or equivalent experience or qualification (e.g. RSA 3).
Knowledge
Essential
- Knowledge of a full range of secretarial and administration procedures
- Advanced Level of Knowledge and Skills of IT systems including MS Word, Excel, Powerpoint and Outlook
Desirable
- Working knowledge of information systems such as ESR, Paris and Datix
Skills
Essential
- Good oral and written communication skills
- Experience of providing Administrative and/or PA support to Senior Managers
Desirable
- Previous Experience of managing complex diaries with conflicting priorities
- Previous Experience of working in the Mental Health environment
Person Specification
Education/Qualification
Essential
- Good written and spoken English
- NVQ level 3 Business Administration and /or equivalent experience or qualification (e.g. RSA 3).
Knowledge
Essential
- Knowledge of a full range of secretarial and administration procedures
- Advanced Level of Knowledge and Skills of IT systems including MS Word, Excel, Powerpoint and Outlook
Desirable
- Working knowledge of information systems such as ESR, Paris and Datix
Skills
Essential
- Good oral and written communication skills
- Experience of providing Administrative and/or PA support to Senior Managers
Desirable
- Previous Experience of managing complex diaries with conflicting priorities
- Previous Experience of working in the Mental Health environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
The Lakes
Turner Road
Colchester
CO4 5JL
United Kingdom
Employer's website
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
The Lakes
Turner Road
Colchester
CO4 5JL
United Kingdom