Job summary

PLEASE NOTE THIS POST IS NOT AGENDA FOR CHANGE AND IS SUBJECT TO SOUTH TEES HEALTHCARE MANAGEMENT LTD TERMS AND CONDITIONS.

An exciting opportunity has arisen for a Pharmacy Counter Assistant to join a dedicated team working in the Outpatient Pharmacy at James Cook University Hospital. The post holder will be a key member of the outpatient's pharmacy team, making major contributions to the daily workflow to ensure outstanding quality services for customers and service users.

Under the leadership of the pharmacy manager, the successful candidate will deliver outstanding services, ensuring that these are provided in accordance with the relevant professional, ethical, legal and locally agreed policies, procedures and standards.

Main duties of the job

The successful candidate will use excellent customer service skills to greet customers, hospital staff and service users both at the reception counter and via the telephone. They will accurately receive prescriptions into the pharmacy, and correctly receive payment for prescriptions and other items using the till.

THE SUCCESSFUL CANDIDATE MUST BE ABLE TO WORK THE REQUIRED HOURS ON A FLEXIBLE SHIFT PATTERN COVERING THE PHARMACY OPENING HOURS.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.